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CA & Other State-Specific Privacy Notices
Effective July 13th 2023
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California Consumer Privacy Act
Last Updated July 13, 2023
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of California (“California Consumer”) and uses the Navigator Services. This notice (the “California Privacy Notice”) does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants. This California Privacy Notice supplements the information in our Privacy Policy. Certain terms used herein have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Navigator Services for which we control the purposes for which we may use that information.
1. Categories of Personal Information We Collect About You through the Navigator Services
As described further in our Navigator Privacy Policy, in the preceding twelve months, we may have collected the below categories of personal information directly from your use of the Navigator Services for business or commercial purposes:
- Device Information and Device Identifiers, e.g., IP address, device locale, carrier, operating system, country code, mobile platform, device model, screen resolution, screen size, and advertising identifiers associated with certain devices.
- Connection and Usage Data, e.g., User-entered queries, user interactions with the Navigator Services, and app interactions on mobile devices.
- General Location, e.g., country code.
We collect each category of personal information from the following sources: (1) through your use of the Navigator Services; (2) Partners; and (3) affiliates.
The following chart provides information about the business or commercial purposes for collecting and using information about you for every category of personal information we collect. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
Purposes of Use |
Provide the Services, for example: · Fulfilling Partners’ and prospective Partners’ requests for the Navigator Services including processing data at the Partner’s direction. · Combining data from various sources, including data from various Partners or third parties. · For internal and Partner business purposes, including to support the Branch Platform, develop new products and services, market products or services, and support the products and services of our Partners. · To better understand how and from where Users come to click on certain deep links and what types of links are popular. · To understand and resolve technical issues with the Branch Platform. |
Customize or understand your experience, for example: · Serving nonpersonalized, contextual advertisements or personalized on-device advertisements in connection with Users’ queries. · Creating profiles associated with your device for non-advertising purposes, including analytics and measuring your interactions. |
Secure the Branch Platform and prevent fraud, for example: · Monitoring, preventing, and detecting fraud, such as through verifying your identity · Combatting spam or other malware or security risks · Monitoring, enforcing, and improving the security of our Services |
Defend our legal rights and comply with the law · Complying with any applicable procedures, laws, and regulations where it is necessary for our legitimate interests or the legitimate interests of others · Establishing, exercising, or defending our legal rights where it is necessary for our legitimate interests or the legitimate interests of others (e.g., to enforce compliance with our Terms and Conditions, Navigator Privacy Policy, or to protect our Services, Users, or others) |
Improve our offerings, for example: · Improving the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results. |
2. How We Disclose Your Information
We disclose each category of personal information collected from and about you as discussed above for various business purposes to each of the following third parties.
- Our Affiliates. We may disclose information we collect within our family of companies to deliver products and services to you, and enhance our products, services, and your customer experience.
- Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services.
- Third Parties for Legal Purposes. By using the Navigator Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes.
- Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.
- Consent: With your consent and as permitted by law, we may disclose your data to any other third parties in any other circumstances.
We do not currently “sell” or “share” personal information with third parties in providing the Navigator Services as those terms are defined under the CCPA.
3. California Rights and Choices
Without being discriminated against for exercising these rights and subject to certain restrictions, if you are a California Consumer you have the right under California law to request that we:
- Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting, “selling,” or “sharing” your personal information; the categories of third parties to whom we disclose or “sell,” or with whom we “share,” personal information; and the categories of personal information we “sell” or “share.”
- Provide access to and/or a copy of certain information we hold about you.
- Correct inaccurate personal information about you.
- Delete certain information we have about you.
Because we designed the Navigator Services to limit the personal information received by Branch, Branch cannot associate the personal information collected via the Navigator Services with directly identifying personal information for a particular individual or household (such as a name or email address). The information we collect is also not held in a readily accessible and understandable format that is typically used by consumers. Thus, it is not currently reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only comply with requests for the categories of personal information we collect, but we cannot provide you with any specific pieces of information we may have collected about you or delete personal information we may have collected from you.
How to exercise your access, deletion, and correction rights
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by contacting us at discoveryprivacy@branch.io, or at (650) 209-6461. We may deny your request as permitted by the CCPA. If we are unable to complete your request, we will provide you additional information about the reasons that we could not comply with your request.
Right to opt-out of the “sale” or “sharing” of your personal information
Where applicable, the CCPA provides California Consumers the right to opt-out of the “sale” of personal information or “sharing” of personal information for “cross-context behavioral advertising”. Based on the definition of “sell” and “share” under the CCPA and under current regulatory guidance, as mentioned above, we do not believe we currently engage in such activity with respect to California Consumers. We do not have actual knowledge of any “sales” or “sharing” by us of personal information about California Consumers under 16 years of age.
Right to nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
Submitting CCPA Requests
If you are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line.
If you wish to designate an agent to make a request on your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include your name, your agent’s name, the nature of the request, and contact information that will permit us to verify your identity and your agent’s authority to submit the request directly with you.
4. Retention of Your Personal Information
Please see the Our Data Retention Policy section of our Privacy Policy.
Additional Information for Residents of Certain Other States
The Virginia Consumer Data Protection Act (“VCDPA”), Colorado Privacy Act (“CPA”), and Connecticut Data Privacy Act (“CTDPA”) provide certain rights to residents of the states of Virginia, Colorado, and Connecticut. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of Virginia, Colorado, or Connecticut and you use the Navigator Services. This notice supplements the information in our Navigator Privacy Policy. Certain terms used herein have the meanings given to them in the VCDPA, CPA, and CTDPA.
In addition to the rights described under “Your Rights” in our Navigator Privacy Policy, you can request that we:
- confirm we are processing your personal data; and
- opt you out of processing your personal data for online “targeted advertising.”
We do not currently use your personal data for targeted advertising as defined by the VCDPA, CPA, and CTDPA.
Certain information may be exempt from such requests under applicable law. Depending on where you live, if we deny your request to exercise your rights in whole or in part, you may have the right to appeal the decision. In such circumstances, you can contact us at discoveryprivacy@branch.io with the Subject “Data Privacy Request Appeal” to provide us with information about why you are appealing the decision.
Colorado residents may review Sections 1 and 2 for additional details on how we process personal data about you.
Effective January 4th 2023 to July 13th 2023
DownloadTable of Contents
California Consumer Privacy Act
Last Updated December 29, 2022
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of California (“California Consumer”) and uses the Navigator Services. This notice (the “California Privacy Notice”) does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants. This California Privacy Notice supplements the information in our Privacy Policy. Certain terms used herein have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Navigator Services for which we control the purposes for which we may use that information.
1. Categories of Personal Information We Collect About You through the Navigator Services
As described further in our Navigator Privacy Policy, in the preceding twelve months, we may have collected the below categories of personal information directly from your use of the Navigator Services for business or commercial purposes:
- Device Information and Device Identifiers, e.g., IP address, device locale, carrier, operating system, country code, mobile platform, device model, screen resolution, screen size, and advertising identifiers associated with certain devices.
- Connection and Usage Data, e.g., User-entered queries, user interactions with the Navigator Services, and app interactions on mobile devices.
- General Location, e.g., country code.
We collect each category of personal information from the following sources: (1) through your use of the Navigator Services; (2) Partners; and (3) affiliates.
The following chart provides information about the business or commercial purposes for collecting and using information about you for every category of personal information we collect. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
Purposes of Use |
Provide the Services, for example:
|
Customize or understand your experience, for example:
|
Secure the Branch Platform and prevent fraud, for example:
|
Defend our legal rights and comply with the law
|
Improve our offerings, for example:
|
2. How We Disclose Your Information
We disclose each category of personal information collected from and about you as discussed above for various business purposes to each of the following third parties.
- Our Affiliates. We may disclose information we collect within our family of companies to deliver products and services to you, and enhance our products, services, and your customer experience.
- Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services.
- Third Parties for Legal Purposes. By using the Navigator Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes.
- Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.
- Consent: With your consent and as permitted by law, we may disclose your data to any other third parties in any other circumstances.
We do not currently “sell” or “share” personal information with third parties in providing the Navigator Services as those terms are defined under the CCPA.
3. California Rights and Choices
Without being discriminated against for exercising these rights and subject to certain restrictions, if you are a California Consumer you have the right under California law to request that we:
- Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting, “selling,” or “sharing” your personal information; the categories of third parties to whom we disclose or “sell,” or with whom we “share,” personal information; and the categories of personal information we “sell” or “share.”
- Provide access to and/or a copy of certain information we hold about you.
- Correct inaccurate personal information about you.
- Delete certain information we have about you.
Because we designed the Navigator Services to limit the personal information received by Branch, Branch cannot associate the personal information collected via the Navigator Services with directly identifying personal information for a particular individual or household (such as a name or email address). The information we collect is also not held in a readily accessible and understandable format that is typically used by consumers. Thus, it is not currently reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only comply with requests for the categories of personal information we collect, but we cannot provide you with any specific pieces of information we may have collected about you or delete personal information we may have collected from you.
How to exercise your access, deletion, and correction rights
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by contacting us at discoveryprivacy@branch.io, or at (650) 209-6461. We may deny your request as permitted by the CCPA. If we are unable to complete your request, we will provide you additional information about the reasons that we could not comply with your request.
Right to opt-out of the “sale” or “sharing” of your personal information
Where applicable, the CCPA provides California Consumers the right to opt-out of the “sale” of personal information or “sharing” of personal information for “cross-context behavioral advertising”. Based on the definition of “sell” and “share” under the CCPA and under current regulatory guidance, as mentioned above, we do not believe we currently engage in such activity with respect to California Consumers. We do not have actual knowledge of any “sales” or “sharing” by us of personal information about California Consumers under 16 years of age.
Right to nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
Submitting CCPA Requests
If you are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line.
If you wish to designate an agent to make a request on your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include your name, your agent’s name, the nature of the request, and contact information that will permit us to verify your identity and your agent’s authority to submit the request directly with you.
4. Retention of Your Personal Information
Please see the Our Data Retention Policy section of our Privacy Policy.
Virginia Consumer Data Protection Act
The Virginia Consumer Data Protection Act (“VCDPA”) provides certain rights to residents of the state of Virginia. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of Virginia and you use the Navigator Services. This notice supplements the information in our Navigator Privacy Policy. Certain terms used herein have the meanings given to them in the VCDPA.
In addition to the rights described under “Your Rights” in our Navigator Privacy Policy, you can request that we:
- confirm we are processing your personal data; and
- opt you out of processing your personal data for online “targeted advertising.”
We do not currently use your personal data for targeted advertising as defined by the VCDPA.
Certain information may be exempt from such requests under applicable law. If we deny your request to exercise your rights in whole or in part, you may have the right to appeal the decision. In such circumstances, you can contact us at discoveryprivacy@branch.io with the Subject “Virginia Data Privacy Request Appeal” to provide us with information about why you are appealing the decision.
Effective December 31st 2022 to January 4th 2023
DownloadTable of Contents
California Consumer Privacy Act
Last Updated December 29, 2022
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of California (“California Consumer”) and uses the Navigator Services. This notice (the “California Privacy Notice”) does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants. This California Privacy Notice supplements the information in our Privacy Policy. Certain terms used herein have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Navigator Services for which we control the purposes for which we may use that information.
1. Categories of Personal Information We Collect About You through the Navigator Services
As described further in our Navigator Privacy Policy, in the preceding twelve months, we may have collected the below categories of personal information directly from your use of the Navigator Services for business or commercial purposes:
- Device Information and Device Identifiers, e.g., IP address, device locale, carrier, operating system, country code, mobile platform, device model, screen resolution, screen size, and advertising identifiers associated with certain devices.
- Connection and Usage Data, e.g., User-entered queries, user interactions with the Navigator Services, and app interactions on mobile devices.
- General Location, e.g., country code.
We collect each category of personal information from the following sources: (1) through your use of the Navigator Services; (2) Partners; and (3) affiliates.
The following chart provides information about the business or commercial purposes for collecting and using information about you for every category of personal information we collect. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
| Purposes of Use |
| Provide the Services, for example:
|
| Customize or understand your experience, for example:
|
| Secure the Branch Platform and prevent fraud, for example:
|
| Defend our legal rights and comply with the law
|
| Improve our offerings, for example:
|
2. How We Disclose Your Information
We disclose each category of personal information collected from and about you as discussed above for various business purposes to each of the following third parties.
- Our Affiliates. We may disclose information we collect within our family of companies to deliver products and services to you, and enhance our products, services, and your customer experience.
- Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services.
- Third Parties for Legal Purposes. By using the Navigator Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes.
- Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.
- Consent: With your consent and as ermitted by law, we may disclose your data to any other third parties in any other circumstances.
We do not currently “sell” or “share” personal information with third parties in providing the Navigator Services as those terms are defined under the CCPA.
3. California Rights and Choices
Without being discriminated against for exercising these rights and subject to certain restrictions, if you are a California Consumer you have the right under California law to request that we:
- Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting, “selling,” or “sharing” your personal information; the categories of third parties to whom we disclose or “sell,” or with whom we “share,” personal information; and the categories of personal information we “sell” or “share.”
- Provide access to and/or a copy of certain information we hold about you.
- Correct inaccurate personal information about you.
- Delete certain information we have about you.
Because we designed the Navigator Services to limit the personal information received by Branch, Branch cannot associate the personal information collected via the Navigator Services with directly identifying personal information for a particular individual or household (such as a name or email address). The information we collect is also not held in a readily accessible and understandable format that is typically used by consumers. Thus, it is not currently reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only comply with requests for the categories of personal information we collect, but we cannot provide you with any specific pieces of information we may have collected about you or delete personal information we may have collected from you.
How to exercise your access, deletion, and correction rights
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by contacting us at discoveryprivacy@branch.io, or at (650) 209-6461. We may deny your request as permitted by the CCPA. If we are unable to complete your request, we will provide you additional information about the reasons that we could not comply with your request.
Right to opt-out of the “sale” or “sharing” of your personal information
Where applicable, the CCPA provides California Consumers the right to opt-out of the “sale” of personal information or “sharing” of personal information for “cross-context behavioral advertising”. Based on the definition of “sell” and “share” under the CCPA and under current regulatory guidance, as mentioned above, we do not believe we currently engage in such activity with respect to California Consumers. We do not have actual knowledge of any “sales” or “sharing” by us of personal information about California Consumers under 16 years of age.
Right to nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
Submitting CCPA Requests
If you are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line.
If you wish to designate an agent to make a request on your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include your name, your agent’s name, the nature of the request, and contact information that will permit us to verify your identity and your agent’s authority to submit the request directly with you.
4. Retention of Your Personal Information
Please see the Our Data Retention Policy section of our Privacy Policy.
Virginia Consumer Data Protection Act
The Virginia Consumer Data Protection Act (“VCDPA”) provides certain rights to residents of the state of Virginia. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of Virginia and you use the Navigator Services. This notice supplements the information in our Navigator Privacy Policy. Certain terms used herein have the meanings given to them in the VCDPA.
In addition to the rights described under “Your Rights” in our Navigator Privacy Policy, you can request that we:
- confirm we are processing your personal data; and
- opt you out of processing your personal data for online “targeted advertising.”
We do not currently use your personal data for targeted advertising as defined by the VCDPA.
Certain information may be exempt from such requests under applicable law. If we deny your request to exercise your rights in whole or in part, you may have the right to appeal the decision. In such circumstances, you can contact us at discoveryprivacy@branch.io with the Subject “Virginia Data Privacy Request Appeal” to provide us with information about why you are appealing the decision.
Effective December 29th 2022 to December 31st 2022
DownloadTable of Contents
California Consumer Privacy Act
Last Updated December 29, 2022
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of California (“California Consumer”) and uses the Navigator Services. This notice (the “California Privacy Notice”) does not apply to personal information we collect from our employees and job applicants in their capacity as employees and job applicants. This California Privacy Notice supplements the information in our Privacy Policy. Certain terms used herein have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Navigator Services for which we control the purposes for which we may use that information.
1. Categories of Personal Information We Collect About You through the Navigator Services
As described further in our Navigator Privacy Policy, in the preceding twelve months, we may have collected the below categories of personal information directly from your use of the Navigator Services for business or commercial purposes:
- Device Information and Device Identifiers, e.g., IP address, device locale, carrier, operating system, country code, mobile platform, device model, screen resolution, screen size, and advertising identifiers associated with certain devices.
- Connection and Usage Data, e.g., User-entered queries, user interactions with the Navigator Services, and app interactions on mobile devices.
- General Location, e.g., country code.
We collect each category of personal information from the following sources: (1) through your use of the Navigator Services; (2) Partners; and (3) affiliates.
The following chart provides information about the business or commercial purposes for collecting and using information about you for every category of personal information we collect. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
Purposes of Use |
Provide the Services, for example: · Fulfilling Partners’ and prospective Partners’ requests for the Navigator Services including processing data at the Partner’s direction. · Combining data from various sources, including data from various Partners or third parties. · For internal and Partner business purposes, including to support the Branch Platform, develop new products and services, market products or services, and support the products and services of our Partners. · To better understand how and from where Users come to click on certain deep links and what types of links are popular. · To understand and resolve technical issues with the Branch Platform. |
Customize or understand your experience, for example: · Serving nonpersonalized, contextual advertisements or personalized on-device advertisements in connection with Users’ queries. · Creating profiles associated with your device for non-advertising purposes, including analytics and measuring your interactions. |
Secure the Branch Platform and prevent fraud, for example: · Monitoring, preventing, and detecting fraud, such as through verifying your identity · Combatting spam or other malware or security risks · Monitoring, enforcing, and improving the security of our Services |
Defend our legal rights and comply with the law · Complying with any applicable procedures, laws, and regulations where it is necessary for our legitimate interests or the legitimate interests of others · Establishing, exercising, or defending our legal rights where it is necessary for our legitimate interests or the legitimate interests of others (e.g., to enforce compliance with our Terms and Conditions, Navigator Privacy Policy, or to protect our Services, Users, or others) |
Improve our offerings, for example: · Improving the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results. |
2. How We Disclose Your Information
We disclose each category of personal information collected from and about you as discussed above for various business purposes to each of the following third parties.
- Our Affiliates. We may disclose information we collect within our family of companies to deliver products and services to you, and enhance our products, services, and your customer experience.
- Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services.
- Third Parties for Legal Purposes. By using the Navigator Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes.
- Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets.
- Consent: With your consent and as permitted by law, we may disclose your data to any other third parties in any other circumstances.
We do not currently “sell” or “share” personal information with third parties in providing the Navigator Services as those terms are defined under the CCPA.
3. California Rights and Choices
Without being discriminated against for exercising these rights and subject to certain restrictions, if you are a California Consumer you have the right under California law to request that we:
- Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting, “selling,” or “sharing” your personal information; the categories of third parties to whom we disclose or “sell,” or with whom we “share,” personal information; and the categories of personal information we “sell” or “share.”
- Provide access to and/or a copy of certain information we hold about you.
- Correct inaccurate personal information about you.
- Delete certain information we have about you.
Because we designed the Navigator Services to limit the personal information received by Branch, Branch cannot associate the personal information collected via the Navigator Services with directly identifying personal information for a particular individual or household (such as a name or email address). The information we collect is also not held in a readily accessible and understandable format that is typically used by consumers. Thus, it is not currently reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only comply with requests for the categories of personal information we collect, but we cannot provide you with any specific pieces of information we may have collected about you or delete personal information we may have collected from you.
How to exercise your access, deletion, and correction rights
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by contacting us at discoveryprivacy@branch.io, or at (650) 209-6461. We may deny your request as permitted by the CCPA. If we are unable to complete your request, we will provide you additional information about the reasons that we could not comply with your request.
Right to opt-out of the “sale” or “sharing” of your personal information
Where applicable, the CCPA provides California Consumers the right to opt-out of the “sale” of personal information or “sharing” of personal information for “cross-context behavioral advertising”. Based on the definition of “sell” and “share” under the CCPA and under current regulatory guidance, as mentioned above, we do not believe we currently engage in such activity with respect to California Consumers. We do not have actual knowledge of any “sales” or “sharing” by us of personal information about California Consumers under 16 years of age.
Right to nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.
Submitting CCPA Requests
If you are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line.
If you wish to designate an agent to make a request on your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include your name, your agent’s name, the nature of the request, and contact information that will permit us to verify your identity and your agent’s authority to submit the request directly with you.
4. Retention of Your Personal Information
Please see the Our Data Retention Policy section of our Privacy Policy.
Virginia Consumer Data Protection Act
The Virginia Consumer Data Protection Act (“VCDPA”) provides certain rights to residents of the state of Virginia. This section of our Navigator Privacy Policy applies if you are a natural person who is a resident of Virginia and you use the Navigator Services. This notice supplements the information in our Navigator Privacy Policy. Certain terms used herein have the meanings given to them in the VCDPA.
In addition to the rights described under “Your Rights” in our Navigator Privacy Policy, you can request that we:
- confirm we are processing your personal data; and
- opt you out of processing your personal data for online “targeted advertising.”
We do not currently use your personal data for targeted advertising as defined by the VCDPA.
Certain information may be exempt from such requests under applicable law. If we deny your request to exercise your rights in whole or in part, you may have the right to appeal the decision. In such circumstances, you can contact us at discoveryprivacy@branch.io with the Subject “Virginia Data Privacy Request Appeal” to provide us with information about why you are appealing the decision.
Effective October 11th 2022 to December 29th 2022
DownloadTable of Contents
California Consumer Privacy Act
Last updated February 15th, 2021
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Privacy Policy applies if You are a natural person who is a resident of California (“California Consumer”) and uses the Discovery Services. This notice supplements the information in our Privacy Policy. Certain terms used below have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Discovery Services for which we control the purposes of use and purposes for which we may use that information. Additional details about the personal information we collect about You from User Data and Customer Data is set forth in the “What Information Does Branch Collect from the Discovery Services?” section of our Privacy Policy.
Categories of Personal Information We Collect About You by the Discovery Services
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
The following chart provides additional information about the business or commercial purposes for collecting and using Your information. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use the Information Collected through the Discovery Services, and What Information Does Branch Use to Provide the Discovery Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
| Purposes of Use |
|---|
Provide the Services, for example:
|
Personalize Your experience, for example:
|
Secure the Branch Platform and Prevent Fraud, for example:
|
Defend our legal rights and comply with the law
|
How We Share and Disclose Your Information
We share the information collected from and about You as discussed above for various business purposes. The chart below explains the categories of information that we may share with third parties and the categories of those parties.
| Third Parties with which we share information and why | Categories of information shared |
|---|---|
| Our Affiliates. We may share information we collect within our family of companies to deliver products and services to You, and enhance our products, services, and Your customer experience. | All categories of information we collect may be shared with our affiliates |
| Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services. | All categories of information we collect may be shared with our service providers |
| Third Parties for Legal Purposes. By using the Discovery Services, You acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about You if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with You, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes. | All categories of information we collect may be shared as necessary |
| Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets. | All categories of information we collect may be shared |
The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity and have not engaged in such activity in the past twelve months. Instead, any information we share is limited to as set forth in the “How does Branch Share Information?” section of this Privacy Policy.
California Rights and Choices
Without being discriminated against for exercising these rights, California Consumers have the right to request that we disclose what personal information we collect about You and to delete that information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on Your behalf. This section describes how to exercise those rights and our process for handling those requests. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
The Rights of California Residents
Right to request access to Your personal information
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
Right to request deletion of Your personal information
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
How to exercise Your access and deletion rights
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Top
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by submitting Your request to us, or by contacting us at discoveryprivacy@branch.io.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Right to opt-out of the sale of Your personal information
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Top
Where applicable, the CCPA provides consumers the right to opt-out of the sale of your personal information. As described above, Branch does not sell Your personal information based on the definition of “sell” under the CCPA and under current regulatory guidance.
Right to nondiscrimination
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Top
We will not deny, charge different prices for, or provide a different level of quality of goods or services if You choose to exercise these rights.
Submitting CCPA Requests
Top
Top
If You are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
Effective October 11th 2022 to October 11th 2022
DownloadTable of Contents
California Consumer Privacy Act
Last updated February 15th, 2021
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Privacy Policy applies if You are a natural person who is a resident of California (“California Consumer”) and uses the Discovery Services. This notice supplements the information in our Privacy Policy. Certain terms used below have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Discovery Services for which we control the purposes of use and purposes for which we may use that information. Additional details about the personal information we collect about You from User Data and Customer Data is set forth in the “What Information Does Branch Collect from the Discovery Services?” section of our Privacy Policy.
Categories of Personal Information We Collect About You by the Discovery Services
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
The following chart provides additional information about the business or commercial purposes for collecting and using Your information. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use the Information Collected through the Discovery Services, and What Information Does Branch Use to Provide the Discovery Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
| Purposes of Use |
|---|
Provide the Services, for example:
|
Personalize Your experience, for example:
|
Secure the Branch Platform and Prevent Fraud, for example:
|
Defend our legal rights and comply with the law
|
How We Share and Disclose Your Information
We share the information collected from and about You as discussed above for various business purposes. The chart below explains the categories of information that we may share with third parties and the categories of those parties.
| Third Parties with which we share information and why | Categories of information shared |
|---|---|
| Our Affiliates. We may share information we collect within our family of companies to deliver products and services to You, and enhance our products, services, and Your customer experience. | All categories of information we collect may be shared with our affiliates |
| Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services. | All categories of information we collect may be shared with our service providers |
| Third Parties for Legal Purposes. By using the Discovery Services, You acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about You if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with You, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes. | All categories of information we collect may be shared as necessary |
| Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets. | All categories of information we collect may be shared |
The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity and have not engaged in such activity in the past twelve months. Instead, any information we share is limited to as set forth in the “How does Branch Share Information?” section of this Privacy Policy.
California Rights and Choices
Without being discriminated against for exercising these rights, California Consumers have the right to request that we disclose what personal information we collect about You and to delete that information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on Your behalf. This section describes how to exercise those rights and our process for handling those requests. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
The Rights of California Residents
Right to request access to Your personal information
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
Right to request deletion of Your personal information
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
How to exercise Your access and deletion rights
Top
Top
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by submitting Your request to us, or by contacting us at discoveryprivacy@branch.io.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Right to opt-out of the sale of Your personal information
Top
Top
Where applicable, the CCPA provides consumers the right to opt-out of the sale of your personal information. As described above, Branch does not sell Your personal information based on the definition of “sell” under the CCPA and under current regulatory guidance.
Right to nondiscrimination
Top
Top
We will not deny, charge different prices for, or provide a different level of quality of goods or services if You choose to exercise these rights.
Submitting CCPA Requests
Top
Top
If You are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
Effective July 1st 2022 to October 11th 2022
DownloadTable of Contents
California Consumer Privacy Act
Last updated February 15th, 2021
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of our Privacy Policy applies if You are a natural person who is a resident of California (“California Consumer”) and uses the Discovery Services. This notice supplements the information in our Privacy Policy. Certain terms used below have the meanings given to them in the CCPA.
The following sets forth the categories of personal information we collect through the Discovery Services for which we control the purposes of use and purposes for which we may use that information. Additional details about the personal information we collect about You from User Data and Customer Data is set forth in the “What Information Does Branch Collect from the Discovery Services?” section of our Privacy Policy.
Categories of Personal Information We Collect About You by the Discovery Services
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
The following chart provides additional information about the business or commercial purposes for collecting and using Your information. Additional information concerning the business and commercial purposes is set forth in the “How Does Branch Use the Information Collected through the Discovery Services, and What Information Does Branch Use to Provide the Discovery Services?” section of our Privacy Policy. We may use the categories of personal information identified in this California Privacy Notice about our California Consumers for our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.
| Purposes of Use |
|---|
Provide the Services, for example:
|
Personalize Your experience, for example:
|
Secure the Branch Platform and Prevent Fraud, for example:
|
Defend our legal rights and comply with the law
|
How We Share and Disclose Your Information
We share the information collected from and about You as discussed above for various business purposes. The chart below explains the categories of information that we may share with third parties and the categories of those parties.
| Third Parties with which we share information and why | Categories of information shared |
|---|---|
| Our Affiliates. We may share information we collect within our family of companies to deliver products and services to You, and enhance our products, services, and Your customer experience. | All categories of information we collect may be shared with our affiliates |
| Service Providers that perform services on our behalf: including billing and payment processing, sales, marketing, advertising, data analysis and insight, research, technical support and customer service, data storage, security, fraud prevention, and audit and legal services. | All categories of information we collect may be shared with our service providers |
| Third Parties for Legal Purposes. By using the Discovery Services, You acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about You if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g., a subpoena or court order); (b) enforce our Terms and Conditions, our Privacy Policy, or other contracts with You, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; and/or (d) protect our rights, property or personal safety, or that of our agents and affiliates, our users and/or the public. This includes exchanging information with other companies and organizations for information security, fraud protection, spam/malware prevention, and similar purposes. | All categories of information we collect may be shared as necessary |
| Third Parties in a Business Transaction. We may disclose information in connection with an actual or contemplated corporate transaction, including for example a merger, investment, acquisition, reorganization, consolidation, bankruptcy, liquidation, or sale of some or all of our assets. | All categories of information we collect may be shared |
The CCPA sets forth certain obligations for businesses that “sell” personal information. Based on the definition of “sell” under the CCPA and under current regulatory guidance, we do not believe we engage in such activity and have not engaged in such activity in the past twelve months. Instead, any information we share is limited to as set forth in the “How does Branch Share Information?” section of this Privacy Policy.
California Rights and Choices
Without being discriminated against for exercising these rights, California Consumers have the right to request that we disclose what personal information we collect about You and to delete that information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on Your behalf. This section describes how to exercise those rights and our process for handling those requests. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
The Rights of California Residents
Right to request access to Your personal information
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
You have the right to request that we disclose what Personal Data we process. You may also request the specific pieces of personal information that we have collected about You. Where California Law prevents us from disclosing specific pieces of personal information, we will inform You if we have collected that category of personal information about You.
Right to request deletion of Your personal information
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
You may also request that we delete any personal information that we collected from You. However, we may retain personal information necessary (a) to protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) to us, or others, to exercise their free speech or other rights, (d) to comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to Your relationship with us, or (f) to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to You. If You ask us to delete it, You may no longer be able to access or use our Services.
How to exercise Your access and deletion rights
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by submitting Your request to us, or by contacting us at discoveryprivacy@branch.io.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Subject to restrictions under applicable law, California Consumers (or their agents, as described below) may exercise their California privacy rights by submitting Your request to us, or by contacting us at discoveryprivacy@branch.io.
Because Branch cannot associate the personal information collected via the Discovery Services with a particular individual or household, it is not reasonably possible for Branch to verify the identity of any particular consumer. We therefore can only respond to requests for the categories of personal information we collect, but we cannot provide You with specific pieces of information collected about You or delete Your personal information.
Right to opt-out of the sale of Your personal information
Where applicable, the CCPA provides consumers the right to opt-out of the sale of your personal information. As described above, Branch does not sell Your personal information based on the definition of “sell” under the CCPA and under current regulatory guidance.
Where applicable, the CCPA provides consumers the right to opt-out of the sale of your personal information. As described above, Branch does not sell Your personal information based on the definition of “sell” under the CCPA and under current regulatory guidance.
Right to nondiscrimination
We will not deny, charge different prices for, or provide a different level of quality of goods or services if You choose to exercise these rights.
We will not deny, charge different prices for, or provide a different level of quality of goods or services if You choose to exercise these rights.
Submitting CCPA Requests
If You are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
If You are a California Consumer, contact us at discoveryprivacy@branch.io with "CCPA request" in the subject line. To the extent permitted by applicable law, we may charge a reasonable fee to comply with Your request.
If You wish to designate an agent to make a request on Your behalf, your agent should contact us at discoveryprivacy@branch.io with “CCPA Agent request” in the subject line. The request should include the Your name, Your agent’s name, the nature of the request, and contact information that will permit us to verify Your identity and Your agent’s authority to submit the request directly with You.
Disco Third Party List
Effective December 31st 2022
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Branch Discovery Ads Subprocessors
The list below identifies vendors who process personal data on Branch's behalf where Branch is providing Discovery Ads services to customers (here, the “controllers” or equivalent under applicable privacy law(s)), as their “processor” or equivalent under applicable privacy law(s), subject to a Data Processing Addendum. Branch will update the vendors listed on this page as appropriate, and will further provide any contractually-required additional notifications to customers.
| Vendor Name | Purpose |
|---|---|
| Amazon Web Services (AWS) | Branch is hosted on AWS cloud servers |
| Software Mind | Engineering contractor services |
| Facet | Internal data analysis and visualization |
| Looker | Internal data analysis and visualization |
| GSuite (Google) | Cloud office tools that may be used for task tracking and analysis |
| Atlassian | Internal task tracking, including to process data subject requests |
| Zendesk | Branch data subject request portal |
| TUNE | Advertising conversion tracking |
Effective December 5th 2022 to December 31st 2022
DownloadTable of Contents
Branch Discovery Ads Subprocessors
The list below identifies vendors who process personal data on Branch's behalf where Branch is providing Discovery Ads services to customers (here, the “controllers” or equivalent under applicable privacy law(s)), as their “processor” or equivalent under applicable privacy law(s), subject to a Data Processing Addendum. Branch will update the vendors listed on this page as appropriate, and will further provide any contractually-required additional notifications to customers.
Vendor Name | Purpose |
|---|---|
Amazon Web Services (AWS) | Branch is hosted on AWS cloud servers |
Software Mind | Engineering contractor services |
Facet | Internal data analysis and visualization |
Looker | Internal data analysis and visualization |
GSuite (Google) | Cloud office tools that may be used for task tracking and analysis |
Atlassian | Internal task tracking, including to process data subject requests |
Zendesk | Branch data subject request portal |
TUNE | Advertising conversion tracking |
Discovery Ads Terms
Effective November 11th 2024
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Discovery Ads Terms and Conditions for Advertisers
Effective Date: November 11, 2024
These Discovery Ads Terms and Conditions for Advertisers (“Agreement” or “Terms”) are a legal agreement between the entity executing this Agreement (“Advertiser,” “You” or “Your”) and Branch Metrics, Inc., with offices at 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 (“Branch”), and governs all purchases by Advertiser of ad inventory on Branch’s Discovery Ads service.
Your use of the Services requires the ability to enter into agreements and/or to make transactions electronically.
YOU HEREBY CERTIFY TO BRANCH THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY THIS AGREEMENT AND TO PAY FOR YOUR TRANSACTIONS WITH BRANCH INVOLVING THE DISCOVERY ADS SERVICE, AND THAT YOU HAVE THE RIGHT AND AUTHORITY TO ENTER INTO THIS AGREEMENT ON YOUR OWN BEHALF, OR IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF YOUR COMPANY, ORGANIZATION OR OTHER ENTITY, THAT YOU HAVE THE RIGHT AND AUTHORITY TO LEGALLY BIND SUCH ENTITY TO ALL THE TERMS AND OBLIGATIONS OF THIS AGREEMENT.
You agree to accept and abide by this Agreement as presented. Changes, additions, or deletions to this Agreement are not acceptable. Branch reserves the right to refuse access to the Services if You fail to comply with any part of this Agreement or for any other reason in Branch’s sole discretion.
In consideration of the foregoing and of the mutual promises and covenants set forth herein, You and Branch agree as follows:
- Access. Access to the Services is available only to an Advertiser that is an existing customer of Branch’s deep-linking and attribution services, unless otherwise agreed by Branch.
- System Requirements. Use of the Services requires compatible hardware, internet and/or mobile access, certain software, and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and internet and/or mobile access, Your ability to use the Services may be affected by the performance of these factors. You acknowledge and agree that such system requirements, which may be changed from time to time, are Your responsibility.
- Other Agreements. Any other agreements in effect between Branch and You (collectively, the “Other Agreements”) are separate from these Terms. These Terms will in no event be deemed to be the terms of the Other Agreements and vice versa. No breach of these Terms will constitute a breach of the Other Agreements and vice versa.
- Your Information. You agree to provide accurate, current and complete information required to register with the Services and at other points as may be required in the course of using the Services (“Advertiser Registration Information”), including, but not limited to, company name, physical address, corporate payment information, relevant tax information or other information as requested. You acknowledge and agree that Your use of the Services (as defined herein) will require Branch to send email communications to You at the email address that You provide upon registration. You agree that Branch may send to You communications, including but not limited to notifications and invoices (or other materials relating billing), in the English language, by email or postal mail. You hereby confirm Your ability to read and comprehend communications in the English language or Your practicable ability to have communications in the English language translated to a language of Your preference or as mandated by the jurisdiction(s) to which You are subject, at no cost to Branch. It is Your sole responsibility to ensure Advertiser Registration Information is up to date at all times.
- Access Credentials and Responsibility. Certain parts of the Services, including account management features, may be password-restricted to registered users or other authorized persons (“Account”). Advertiser may select individuals (employees or independent contractors) to access and use such parts and Advertiser will obtain separate credentials, e.g., user IDs and passwords, from Branch for such individuals (each, an “Authorized User”). Advertiser is responsible for the confidentiality and security of each Authorized User’s credentials and will take all necessary steps to protect each Authorized User’s credentials from disclosure. Advertiser will not share (and will instruct each Authorized User not to share) such Account credentials with any other person or entity or otherwise permit any other person or entity to access or use the Services. You agree to immediately notify Branch of any unauthorized use of Your Account or any other breach of security. You will at all times be responsible for all actions taken under an Account and all losses arising therefrom, whether or not such action was taken by an Authorized User or by another party, and whether or not such action was authorized by an Authorized User.
- Advertising Services.
- Overview. Upon acceptance of this Agreement, You may bid on search ad inventory offered on Branch’s Discovery Service, and run advertising campaigns (“Campaigns”) on the search ad impressions that You purchase. If You purchase a search ad impression, Branch will deliver Your advertising content (“Ad Content”), which includes a deep link to Advertiser or third party mobile applications and/or the associated products and services, to a handheld device that supports the display of search results from Branch’s Discovery Ads service (the supported devices, “Devices”; and advertising on Branch’s Discovery Ads service, collectively, the “Services”).
- Limited License to Ad Content. You hereby grant to Branch a non-exclusive, royalty-free, worldwide, fully paid-up license to store, use, reproduce and display the Ad Content (which is deemed to include all content, including text, audio, video, images, deliverables, digital files, web pages, trademarks, brand features or any other intellectual property contained therein or accessible therefrom) for purposes of delivering the Services and as otherwise expressly permitted hereunder.
- Ad Parameters. You understand and agree that if You are the winning bidder for an impression, Ad Content may be delivered to Devices authorized by Branch to display Ad Content, subject to Your specification of the following parameters: (i) the ad trafficking and/or targeting decisions (such as search query keywords), (ii) properties to which the Ad Content may direct viewers (such as deep linked mobile application content and app downloads), and (iii) the related URLs and redirects and the services and products advertised on such mobile applications, URLs and redirects ((i) to (iii), collectively, “Ad Parameters”). You authorize and consent to the delivery of Ad Content to search impressions that satisfy the Ad Parameters. Branch may, but is not obligated to, make available to You suggestions relating to keywords or auction bids, intended to assist You with the selection and generation of Ad Parameters. You understand and agree that You are solely responsible for evaluating the appropriateness and permissibility of the Ad Parameters, and You are not required to implement or authorize the use of any of Branch’s suggestions. You further understand and agree that if You decide to implement or authorize the use of any of Branch’s suggestions, then You are solely responsible for the suggestions so implemented or used. Branch will not bear any responsibility or liability for Your Ad Parameters or Your decisions relating to Ad Parameters.
- Advertiser Targeting Data. Some features on the Services allow You to use information relating to Your customers, products, and services (“Advertiser Targeting Data”) as Ad Parameters. As between You and Branch, You understand and agree that (i) You are solely responsible and liable for Your Advertiser Targeting Data; (ii) You undertake that You will only use the Advertiser Targeting Data as an Ad Parameter where you have lawful, permitted purposes; and (iii) You will remove (or request that Branch remove, if and where required) the Advertiser Targeting Data if You no longer intend to use such data in connection with the Services.
- Compliance with Specifications, Content Guidelines and Policy Guidelines. You agree to comply with the specifications provided by Branch to enable proper display of Ad Content in connection with the Services, including, without limitation, technical specifications and policy and content guidelines, which is accessible here (each as may be amended from time to time by Branch, the “AUP”) and which You agree to visit and review regularly. You are solely responsible for the proper content, format, and keeping up-to-date Ad Content submitted by You or otherwise used in connection with the Services. You acknowledge that changes made to the configuration of re-direct deep link routing to the mobile application marketplace, and changes made to the display and description of Your mobile applications (e.g. app download price) in mobile application marketplaces such as the Apple App Store or the Google Play Store may impact Your Ad Content, and that such changes in the respective mobile application marketplace may not be immediately reflected in the Services. You are responsible for all costs and expenses incurred in connection with development and certification of Your Ad Content. The data collected by Branch in connection with the Services is processed and used in accordance with Branch’s publicly posted Privacy Policy, available at https://legal.poweredbybranch.com/#disco-privacypolicy.
- Reporting Metrics. You acknowledge that reporting metrics provided by Branch (the “Reporting Metrics”) are the definitive and binding measurements of Branch’s performance on delivery of the Services, and that no other reporting metrics, third party or otherwise, are permitted in connection with the Services. The Reporting Metrics are in the standard format offered by the Services, and Branch makes no assurances that the Reporting Metrics will meet Your specific reporting or analytics needs.
- Beta, Ad Experiments, Promotions. You acknowledge that Branch or its affiliates may participate in “beta,” “ad experiments” or promotion program features. You may not disclose any information regarding such program features or the terms or existence of any non-public feature.
- Right to Reject Ad Content. Branch reserves the right to reject or cancel any Ad Content, Campaigns or Ad Parameters requested by You at any time and on any grounds, including but not limited to reasonable belief by Branch that placement of Ad Content may subject Branch to criminal or civil liability, may contravene the Terms, may contravene Branch’s policies, or may be adverse to Branch’s business interests. You also understand and agree that certain Advertisers or materials owned by the Advertiser or advertiser products and/or services may not be eligible for promotion through a Campaign set up on the Services. The fact that Branch has not rejected any Ad Content does not in any way waive, reduce, limit or otherwise affect Your responsibilities and obligations under this Agreement.
- Sub-contractors. Branch reserves the right to engage sub-contractors to perform, under Branch’s direction, the Services (or a portion thereof) where deemed necessary by Branch; provided that, Branch will remain liable to Advertiser with respect to the Services provided by such sub-contractors subject to these Terms, and Branch’s use of a sub-contractor shall not release Branch from any duty or liability to fulfill Branch’s obligations under these Terms. Such sub-contractors will be informed about the confidential nature of the information and restrictions about the usage and disclosure of such confidential information and will be bound by Branch’s obligations in clause 8 below. Upon reasonable request by Advertiser, Branch will provide Advertiser with a list of the sub-contractors that Branch is engaged with to perform the Services (or a portion thereof).
- Marketing Permission. You agree that Branch may send You marketing communications regarding the Services. Branch may request permission to use the Ad Content, including all trademarks and logos included in the Ad Content, for promotional purposes in Branch marketing materials. Branch must approve in writing any press release or announcement that refers or relates to this Agreement, the Ad Content or Your relationship with Branch.
- Partners. The Services enable You to measure and analyze Your Campaigns with certain third parties that You work with, such as analytics providers (“Partners”). You may, through Your configuration of the Services (“Partner Features”), direct Branch to provide data to, and receive data from Partners or from Branch’s deep-linking and attribution services relating to end users that engage with Your Campaigns, including engagement data from Branch’s Discovery Service and postback data from your applications and/or associated products and services (“Shared Data”). By using the Partner Features, You agree that Branch may make available Shared Data to Partners and may obtain and process Shared Data from Partners consistent with your use of the Partner Features. You acknowledge and agree that: (i) a Partner will only receive Shared Data to the extent enabled by the Partner and Branch; (ii) any use of Shared Data by a Partner shall be subject to Your own agreements with the applicable Partner; (iii) Branch shall have no liability or responsibility in connection with any acts or omissions by Partners; (iv) any use or processing of Shared Data may be subject to certain limitations and restrictions imposed by Partners, and that Branch is not responsible for fulfilling such limitations and restrictions unless expressly agreed to in a signed writing between You and Branch.
- Payment for Services.
- Fees. As consideration for the Services, You agree to pay Branch, and agree that Branch may charge Your payment method, for the full amount of the fees for any Campaign that You purchase in the Services (including any taxes, administrative fees, and late fees, as applicable) that may be accrued by or in connection with the Services or Your Account. You agree that any discounts to Your invoice must be mutually agreed upon by the Parties in writing (email suffice). You acknowledge and agree that fees are based solely on the Reporting Metrics (as defined herein). You are responsible for the timely payment of all fees and for providing Branch with current, complete and accurate billing information to process Your payment for all fees. You are responsible for the payment of any fees associated with an electronic funds transfer (i.e., ACH, wire transfer) when issuing payment to Branch, which includes fees from Your financial institution and intermediary banks. For the use of credit card to process Your payment, You agree that Branch may automatically charge the credit card nominated by You at any time after any portion of the Services are delivered. Furthermore, You authorize Branch (or its billing agent) to charge the credit card account until You or Branch cancels or terminates the Services as set forth herein; provided that if payment is not received from the credit card issuer, the transaction is returned after the payment has been settled, otherwise known as chargeback, or if there are insufficient funds in the case of check or debit card payments, You agree to pay all amounts plus any applicable transaction fees (e.g., NSF fees, chargeback fees) due upon demand. Branch will invoice You in arrears on a monthly basis during the applicable invoice period, with payment due net 30 days from the invoice date. You agree to pay Branch a monthly administrative fee up to six percent (6%) of the value of the applicable monthly invoice. Late payments bear interest at the rate of one-and-a-half-percent (1.5%) per month of the outstanding balance or the highest rate permitted by law, whichever is less. Timely payments do not bear interest.
- Taxes. Branch may invoice You for any applicable taxes, levies, duties, costs, charges, deductions or any charges of equivalent effect, as imposed by any tax authority on or in respect of the Services provided by Branch to You under this Agreement, including, without limitation, sales tax, use tax, value added tax (“VAT”), goods and services tax (“GST”), and consumption tax. Branch will determine, collect and remit such applicable taxes to the competent tax authorities, and You agree to pay such taxes as invoiced by Branch. In the event that any tax authority imposes any tax compliance responsibility on You including, without limitation, reverse charge accounting, self-accounting and reporting, You will take full responsibility for such compliance obligations.
- Confidentiality.
- Definitions. During the term of this Agreement, each Party (a “Recipient”) may have access to, or become acquainted with, certain non-public confidential information of the other Party (a “Discloser”) including without limitation all information clearly identified as confidential at the time of disclosure (“Confidential Information”). Advertiser and Branch further agree that, subject to the rights and licenses granted herein, each Party's Confidential Information includes all non-public information regarding the Discloser, including without limitation any customer, customer prospect, the terms, conditions and pricing set forth in this Agreement, orders for Services, marketing, technical, business and/or strategic plans or information provided by such Party to the other Party in the performance of the Services under this Agreement. Confidential Information further includes the proprietary information and technology used by Branch to perform the Services, the Branch Data, and all intellectual property and related rights associated therewith (collectively, the “Branch IP”), Reporting Metrics, nonpublic product plans, marketing plans, whether such information is clearly designated as “Confidential” in writing, or at the time of disclosure, if disclosed orally or visually, a reasonable person would understand the information to be confidential. Notwithstanding the foregoing, Confidential Information does not include information that: (i) is now or subsequently becomes generally available to the public through no act or omission of the Discloser or its employees or agents; (ii) was rightfully in the possession of the Recipient without restriction prior to its disclosure by the Discloser; (iii) is disclosed to a third party by the Discloser without restriction on disclosure; (iv) was rightfully in the possession of the Recipient without restriction prior to its disclosure by the Discloser; (v) is independently developed by Recipient without reliance on, or reference to such Confidential Information; and (iv) is received from a third party lawfully in possession of such information and the Recipient has no knowledge of any disclosure restrictions on such third party to disclose such information. Confidential Information excludes any open source software (“OSS”) included in the Services and accompanied by licensing terms that do not impose confidentiality obligations on the use or disclosure of such OSS.
- Obligations Regarding Confidential Information. Each Party agrees as follows: (a) to use the Confidential Information of the Discloser only for the purposes of performance of its obligations under this Agreement, or as otherwise permitted by this Agreement; (b) to take all reasonable steps to ensure that the Discloser’s Confidential Information is not disclosed or distributed by the Recipient’s employees or agents in violation of the terms of this Agreement, but in no event will either party use less effort to protect the Confidential Information of the Discloser than it uses to protect its own Confidential Information of like importance; (c) to restrict access to the Confidential Information disclosed by the Discloser to such of the Recipient’s employees, agents and third parties, if any, who have a need to have access and who have been advised of and have agreed in writing or are otherwise bound to treat such information in accordance with this Agreement; and (d) to return or destroy all Confidential Information of the Discloser in its possession upon the Discloser’s written request, after termination of this Agreement. Recipient will be responsible for any violation of the terms of this section by its employees or consultants.
- Permitted Disclosures of Confidential Information. Notwithstanding the foregoing, Confidential Information may be disclosed as required by applicable law or any governmental agency, provided that before disclosing such information the Discloser must provide the Recipient with sufficient advance notice of such request for the information to enable the Recipient to exercise any rights it may have to challenge or limit the agency’s authority to receive such Confidential Information, to the extent permitted by applicable law.
- Ownership
- Advertiser. As between Advertiser and Branch, Advertiser retains ownership of the Ad Content, and Advertiser Data, in each case, subject to Branch’s usage rights under this Agreement. “Advertiser Data” means (i) the Advertiser Targeting Data; and (ii) the data that specifically identifies Advertiser that is generated by or from Advertiser’s use of Services. Branch may use and disclose the Advertiser Data: (1) to perform Advertiser’s obligations under this Agreement; (2) to operate, support, maintain and enhance the Services; (3) to disclose aggregate statistics about Branch’s Discovery Ads service in a manner that prevents individual identification of Advertiser; (4) in accordance with a judicial or other governmental order or as may be required by law, in accordance with Section 8; and/or (5) as otherwise expressly authorized by Advertiser.
- Branch. As between Advertiser and Branch, Branch retains ownership of the Discovery Ads service (which includes the Services), the proprietary information and technology used by Branch to perform the Services, the Branch Data, and all intellectual property and related rights associated therewith. “Branch Data” means (i) the data derived from or generated by Advertiser’s use of the Services (which include its end users’ interactions with the Ad Content) that do not specifically identify Advertiser; (ii) the data relating to any error, issue or enhancement to the operation or use of the Services; and (iii) the data that Branch would have regardless of Advertiser’s use of the Services. For the avoidance of doubt, Advertiser Data may include information that is similar or identical to the information included in the Branch Data; provided, however, that such similarities will not adversely affect each party’s ownership of its data. For the avoidance of doubt, “Branch,” “Branch Metrics,” the Branch Metrics word and design logo, the Branch Metrics badge logo, “Branch Discovery,” and any other product or service name, slogan, design, graphic, or logo used in connection with the Services are trademarks and service marks of Branch Metrics, Inc. and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Branch or the applicable trademark holder.
- Representations and Warranties
- Advertiser Warranty. You represent and warrant that: (i) You are duly organized under applicable law and have sufficient authority to enter into and carry out Your obligations under this Agreement, and upon Branch’s request, You will demonstrate such authority to Branch’s satisfaction, and understand and acknowledge that Your failure to do so will be deemed a material breach of this Agreement; (ii) the person entering into this Agreement is authorized to execute this Agreement on behalf of Advertiser; (iii) Your Ad Content and Your selection of Ad Parameters comply fully with the Services’ posted policies and procedures, including the AUP, and all applicable legal and regulatory requirements of each jurisdiction, including with the requirements of any applicable self-regulatory codes, whether or not You are a member of such codes, in which it is displayed through Your use of the Services; and (iv) none of the Ad Content (1) infringes on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights; (2) is defamatory or trade libelous; (3) is pornographic or obscene; or (4) contains malware, spyware, viruses, Trojan horses, worms, time bombs, ransomware or other similar harmful or deleterious programming routines.
- Branch Warranty. Branch represents and warrants that: (i) it is duly organized under applicable law and has sufficient authority to enter into and carry out its obligations under this Agreement; and (ii) the Services will be performed in a workmanlike and professional manner. Unless otherwise stated, Your sole remedy and Branch’s sole obligation for any breach of the foregoing warranties is set forth in Section 12.c. of this Agreement.
- Disclaimer of Warranties.
- THE PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICES are provided “AS IS” AND “AS AVAILABLE” without warranty of any kind, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee, represent, or warrant the accuracy, completeness, or usefulness of the Services, or that Your use of the Services will be uninterrupted or free from errors, network failures, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and Branch disclaims any liability relating thereto. Advertiser relies on the Services at Advertiser’s own risk.
- BRANCH MAKES NO ASSURANCE THAT THE SERVICES WILL HAVE AVAILABLE ANY VOLUME OR A SUFFICIENT VOLUME OF AD IMPRESSIONS THAT SATISFY YOUR AD PARAMETERS (INCLUDING YOUR DESIRED TERRITORY AND DESIRED LANGUAGE); OR THAT YOU WILL BE SUCCESSFUL IN THE AUCTION FOR THE AD IMPRESSIONS ON WHICH YOU BID; OR THAT YOUR AD CONTENT WILL BE SUITABLE OR PERMISSIBLE IN THE DISCOVERY AD SERVICES MARKET OR TERRITORY IN WHICH YOU SEEK TO ADVERTISE.
- YOU AGREE THAT FROM TIME TO TIME BRANCH MAY REMOVE THE SERVICES (OR PARTICULAR PRODUCTS OR SERVICES THEREIN) FOR INDEFINITE PERIODS OF TIME, OR CEASE TO OFFER THE SERVICES IN THEIR ENTIRETY, AT ANY TIME, WHERE NECESSARY TO PROTECT BRANCH’S INTERESTS.
- YOU UNDERSTAND AND AGREE THAT PRICING FOR THE SERVICES IS BASED ON AN AUCTION MODEL, WHICH MAY VARY BASED ON NUMEROUS FACTORS, INCLUDING, WITHOUT LIMITATION, PROPRIETARY ALGORITHMS USED BY BRANCH.
- SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, RIGHTS, AND REMEDIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
- LIMITATION OF LIABILITY.
- BRANCH WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF BRANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM CUSTOMER’S USE OF THE SERVICES.
- UNDER NO CIRCUMSTANCES WILL BRANCH’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO ADVERTISER’S USE OF THE SERVICES (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, PAID AND PAYABLE TO BRANCH FOR USE OF THE SERVICES FOR THE SIX (6) MONTH PERIOD PRIOR TO THE CLAIM.
- IN THE EVENT BRANCH FAILS TO DELIVER YOUR CAMPAIGN IN ANY RESPECT, THE SOLE LIABILITY OF BRANCH TO YOU AND YOUR SOLE REMEDY IS LIMITED TO EXTENSION OF THE CAMPAIGN UNTIL THE CONTRACTED METRICS ARE DELIVERED OR COMPENSATION UP TO A MAXIMUM OF 100% OF THE FEES ACTUALLY PAID OR PAYABLE TO BRANCH UNDER THIS AGREEMENT. NOTWITHSTANDING THE ABOVE, BRANCH CANNOT ASSURE THAT ANY AUCTION-BASED ADS WILL BE DELIVERED.
- SOME OF THE LIMITATIONS PROVIDED HEREIN MAY NOT BE ALLOWED UNDER THE LAWS OF CERTAIN JURISDICTIONS. IF ANY SUCH LAW IS DEEMED TO APPLY TO THE AGREEMENT THEN THE LIMITATIONS SET FORTH HEREIN APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER SUCH LAWS.
- Indemnity. By using the Services and/or the Services, You agree, to the maximum extent permitted by law, to indemnify and hold Branch, Branch’s directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of Your breach of this Agreement, any representations or warranties made by You herein, your instructions to share Shared Data with a Partner, or Your other improper, unauthorized or unlawful use of the Services, including, without limitation, any allegation that the Ad Content or the content to which it links, the Ad Parameters You select, or the Discovery Data you provide to Branch (i) misappropriated, violated or infringed any third party’s patent, copyright, trademark, trade secret, mask work or any other intellectual property or proprietary right; (ii) defamed, or breached the confidentiality or violated the privacy of another under any applicable law or regulation relating to privacy or data protection, including but not limited to the Regulation EU 2016/679 (GDPR), the California Consumer Privacy Act of 2018 (CCPA), and any other U.S. state or federal law governing personal information or personal data (collectively, “Applicable Privacy Law”); (iii) constituted false, deceptive, unfair, abusive acts or practices, including relating to advertising or sales; or (iv) failed to comply with any applicable law or regulation.
- Data Privacy Terms. In relation to the provision and processing of any personal data or personal information as defined under Applicable Privacy Law (including Advertiser Targeting Data, Ad Parameters, or Shared Data) that Advertiser provides to Branch for use in connection with the Services (“Discovery Data”), each Party shall act as an independent controller or business, and not as a joint controller or joint business with the other Party. Each Party shall decide how to manage the processing of Discovery Data, including which data to collect, how to collect it, how long to store it, and which security measures to apply to it.
- Purposes of Use. Branch may collect, retain, use, disclose, and/or otherwise process Discovery Data (i) to perform the Branch Services under the Agreement, (ii) to deliver Reporting Metrics for your Campaigns; (iii) to fulfill Branch’s obligations in this Section 14, (iv) to optimize targeting of advertising to end users of the Branch Discovery Service and to otherwise improve the Services, (v) for use as permitted by the CCPA, and (vi) as otherwise agreed by the Parties in writing. In addition to these purposes, Branch may collect, retain, use, disclose, and otherwise process Discovery Data as follows: (vii) to collect, use, retain, share, or disclose Discovery Data that has been (A) aggregated or (B) de-identified in accordance with the CCPA, (viii) to comply with applicable laws, (ix) to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities, (x) to cooperate with law enforcement agencies concerning conduct or activity that Advertiser, Branch, or a third party reasonably and in good faith believes may violate federal, state, or local law, (xi) to exercise or defend legal claims.
- Use Limitations. Advertiser discloses Discovery Data to Branch, and Branch may retain, use, and disclose such Discovery Data, solely for the legitimate business purposes set forth in this Section 14 and for purposes permitted by Applicable Privacy Law.
- Obligations of Branch as Data Controller. Branch will comply with requirements applicable to controllers or third parties under Applicable Privacy Law when processing Discovery Data, including but not limited to by: (i) providing the same level of privacy protection to Discovery Data as is required under Applicable Privacy Law, (ii) providing applicable rights to individuals, and (iii) implementing technical and organizational security measures appropriate to the level of risk for the Discovery Data. If either Party receives any request or claim related to Discovery Data processed pursuant to this Agreement, such Party shall inform the other Party without undue delay and provide all reasonable assistance to answer such request or claim. Branch shall have no obligation to reidentify or otherwise link information that is not maintained in a manner that would be considered personal information as defined under Applicable Privacy Law. Advertiser understands and agrees that it is solely responsible for responding to requests to exercise individual rights that it receives and that Branch shall have no responsibility to respond directly to an individual on the Advertiser’s behalf.
- Cooperation by Branch. Advertiser has the right to take reasonable and appropriate steps to ensure that Branch uses Discovery Data provided by Advertiser consistent with this Agreement and Applicable Privacy Law, and, upon reasonable advance written notice, to take reasonable steps to stop and remediate use of Discovery Data by Branch that is inconsistent with this Agreement or Applicable Privacy Law. Such steps include requesting that Branch provide Advertiser with: (i) information reasonably necessary for Advertiser to comply with Applicable Privacy Law related to the processing of Discovery Data, including to complete any necessary data protection assessment, and (ii) in case of control or investigation by a data protection authority, relevant information related to the Discovery Data processed pursuant to this Agreement to allow Advertiser to cooperate with the data protection authority. Branch will notify Advertiser if it determines that it can no longer meet its obligations under Applicable Privacy Law.
- Advertiser’s Compliance with Applicable Law. Advertiser shall comply with applicable laws, including without limitation, and to the extent required: (i) providing notice; (ii) obtaining consent; (iii) honoring access, deletion, opt-out, and opt-in rights and requests; and (iv) otherwise ensuring that it and Branch have any and all rights required in order for Branch to collect, retain, use, disclose, and otherwise process Discovery Data under the Agreement.
- Termination. If You fail to comply with any material provision of this Agreement, Branch, upon notice to You may: (i) terminate this Agreement and/or Your Account, and You remain liable for all amounts due under Your Account up to and including the date of termination; (ii) terminate the license to the software; and/or (iii) preclude access to the Services (or any part thereof). Branch reserves the right to modify, suspend, or discontinue the Services (or any part or feature thereof) at any time, with or without advance notice to You, and Branch is not liable to You or to any third party should it exercise such rights, subject to Section 12.c.
- Notices. Except as otherwise specified in this Agreement, all notices of termination or an indemnifiable claim related to this Agreement will be in writing and will be effective (i) upon receipt if personally delivered to one of the addresses listed below, (ii) upon receipt if sent by certified or registered mail (return receipt requested), postage prepaid, to one of the addresses listed below, or (iii) upon receipt if transmitted by e-mail to one of the email addressed listed below. Billing-related notices to Customer will be addressed to the relevant billing contact designated by Customer on the applicable Order Form. All other notices to Customer will be addressed to the relevant Services account administrator designated by Customer. Branch’s address for the giving of notice under this Agreement is: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306, Attention: Legal Department. A party may change its email or mailing address by giving the other party written notice as described above.
- Entire Agreement. This Agreement, including all Attachments thereto, constitute the entire agreement between You and Branch and govern Your use of the Services, superseding all prior agreements between You and Branch. You may not assign this Agreement, including, without limitation, by operation of law or merger, without Branch’s prior written approval, and any attempt to assign this Agreement without such prior written approval is void. If any part of this Agreement is held invalid or unenforceable, that portion will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions will remain in full force and effect. Branch’s failure to enforce any right or provisions in this Agreement will not constitute a waiver of such provision, or any other provision of this Agreement. Branch will not be responsible for failures to fulfill any obligations due to causes beyond its control.
- Modification or Amendment of Terms. Branch reserves the right, at its discretion, to modify or amend this Agreement at any time. Upon such modification, the modified Terms will be available here (or its successor URL). You agree to regularly visit our Terms and to review the Terms, including for any modifications, which may be indicated by updates to the Effective Date stated at the top of the Terms. You acknowledge and agree that regularly reviewing this Agreement for modifications is Your responsibility. If You do not agree to any modification to the Terms, You must immediately cease all access to and use of the Services. Your continued use of the Services after any modification to the Terms will be deemed to be Your acceptance of the Terms as modified.
- Relationship of the Parties. The Parties are independent contractors under this Agreement. No employment relationship, agency relationship, fiduciary relationship, partnership or joint venture is created by this Agreement, and neither Branch nor You will hold itself out as the agent of the other, except as set forth in this Agreement.
- Governing Law. You expressly agree that the laws of the State of California, excluding its conflicts of law rules, govern this Agreement and Your use of the Services, and that the exclusive jurisdiction for any proceeding arising out of or relating in any way to Your use of the Services will be the Northern District of California. You hereby waive the right to object to the foregoing choice of law, personal jurisdiction or venue.
Effective December 31st 2022 to November 11th 2024
DownloadTable of Contents
Discovery Ads Terms and Conditions for Advertisers
Effective Date: March 24, 2021
These Discovery Ads Terms and Conditions for Advertisers (“Agreement” or “Terms”) are a legal agreement between the entity executing this Agreement (“Advertiser,” “You” or “Your”) and Branch Metrics, Inc., with offices at 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 (“Branch”), and governs all purchases by Advertiser of ad inventory on Branch’s Discovery Ads service.
Your use of the Services requires the ability to enter into agreements and/or to make transactions electronically.
YOU HEREBY CERTIFY TO BRANCH THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY THIS AGREEMENT AND TO PAY FOR YOUR TRANSACTIONS WITH BRANCH INVOLVING THE DISCOVERY ADS SERVICE, AND THAT YOU HAVE THE RIGHT AND AUTHORITY TO ENTER INTO THIS AGREEMENT ON YOUR OWN BEHALF, OR IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF YOUR COMPANY, ORGANIZATION OR OTHER ENTITY, THAT YOU HAVE THE RIGHT AND AUTHORITY TO LEGALLY BIND SUCH ENTITY TO ALL THE TERMS AND OBLIGATIONS OF THIS AGREEMENT.
You agree to accept and abide by this Agreement as presented. Changes, additions, or deletions to this Agreement are not acceptable. Branch reserves the right to refuse access to the Services if You fail to comply with any part of this Agreement or for any other reason in Branch’s sole discretion.
In consideration of the foregoing and of the mutual promises and covenants set forth herein, You and Branch agree as follows:
- Access. Access to the Services is available only to an Advertiser that is an existing customer of Branch’s deep-linking and attribution services, unless otherwise agreed by Branch.
- System Requirements. Use of the Services requires compatible hardware, internet and/or mobile access, certain software, and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and internet and/or mobile access, Your ability to use the Services may be affected by the performance of these factors. You acknowledge and agree that such system requirements, which may be changed from time to time, are Your responsibility.
- Other Agreements. Any other agreements in effect between Branch and You (collectively, the “Other Agreements”) are separate from these Terms. These Terms will in no event be deemed to be the terms of the Other Agreements and vice versa. No breach of these Terms will constitute a breach of the Other Agreements and vice versa.
- Your Information. You agree to provide accurate, current and complete information required to register with the Services and at other points as may be required in the course of using the Services (“Advertiser Registration Information”), including, but not limited to, company name, physical address, corporate payment information, relevant tax information or other information as requested. You acknowledge and agree that Your use of the Services (as defined herein) will require Branch to send email communications to You at the email address that You provide upon registration. You agree that Branch may send to You communications, including but not limited to notifications and invoices (or other materials relating billing), in the English language, by email or postal mail. You hereby confirm Your ability to read and comprehend communications in the English language or Your practicable ability to have communications in the English language translated to a language of Your preference or as mandated by the jurisdiction(s) to which You are subject, at no cost to Branch. It is Your sole responsibility to ensure Advertiser Registration Information is up to date at all times.
- Access Credentials and Responsibility. Certain parts of the Services, including account management features, may be password-restricted to registered users or other authorized persons (“Account”). Advertiser may select individuals (employees or independent contractors) to access and use such parts and Advertiser will obtain separate credentials, e.g., user IDs and passwords, from Branch for such individuals (each, an “Authorized User”). Advertiser is responsible for the confidentiality and security of each Authorized User’s credentials and will take all necessary steps to protect each Authorized User’s credentials from disclosure. Advertiser will not share (and will instruct each Authorized User not to share) such Account credentials with any other person or entity or otherwise permit any other person or entity to access or use the Services. You agree to immediately notify Branch of any unauthorized use of Your Account or any other breach of security. You will at all times be responsible for all actions taken under an Account and all losses arising therefrom, whether or not such action was taken by an Authorized User or by another party, and whether or not such action was authorized by an Authorized User.
- Advertising Services.
- Overview. Upon acceptance of this Agreement, You may bid on search ad inventory offered on Branch’s Discovery Service, and run advertising campaigns (“Campaigns”) on the search ad impressions that You purchase. If You purchase a search ad impression, Branch will deliver Your advertising content (“Ad Content”), which includes a deep link to Advertiser or third party mobile applications and/or the associated products and services, to a handheld device that supports the display of search results from Branch’s Discovery Ads service (the supported devices, “Devices”; and advertising on Branch’s Discovery Ads service, collectively, the “Services”).
- Limited License to Ad Content. You hereby grant to Branch a non-exclusive, royalty-free, worldwide, fully paid-up license to store, use, reproduce and display the Ad Content (which is deemed to include all content, including text, audio, video, images, deliverables, digital files, web pages, trademarks, brand features or any other intellectual property contained therein or accessible therefrom) for purposes of delivering the Services and as otherwise expressly permitted hereunder.
- Ad Parameters. You understand and agree that if You are the winning bidder for an impression, Ad Content may be delivered to Devices authorized by Branch to display Ad Content, subject to Your specification of the following parameters: (i) the ad trafficking and/or targeting decisions (such as search query keywords), (ii) properties to which the Ad Content may direct viewers (such as deep linked mobile application content and app downloads), and (iii) the related URLs and redirects and the services and products advertised on such mobile applications, URLs and redirects ((i) to (iii), collectively, “Ad Parameters”). You authorize and consent to the delivery of Ad Content to search impressions that satisfy the Ad Parameters. Branch may, but is not obligated to, make available to You suggestions relating to keywords or auction bids, intended to assist You with the selection and generation of Ad Parameters. You understand and agree that You are solely responsible for evaluating the appropriateness and permissibility of the Ad Parameters, and You are not required to implement or authorize the use of any of Branch’s suggestions. You further understand and agree that if You decide to implement or authorize the use of any of Branch’s suggestions, then You are solely responsible for the suggestions so implemented or used. Branch will not bear any responsibility or liability for Your Ad Parameters or Your decisions relating to Ad Parameters.
- Advertiser Targeting Data. Some features on the Services allow You to use information about Your customers, products, and services (“Advertiser Targeting Data”) as Ad Parameters. The Services may use Your Advertiser Targeting Data for the sole purpose of fulfilling Your targeting request. As between You and Branch, You understand and agree that (i) You are solely responsible and liable for Your Advertiser Targeting Data; (ii) You undertake that You will only use the Advertiser Targeting Data as an Ad Parameter where you have lawful, permitted purposes; and (iii) You will remove (or request that Branch remove, if and where required) the Advertiser Targeting Data if You no longer intend to use such data in connection with the Services.
- Compliance with Specifications, Content Guidelines and Policy Guidelines. You agree to comply with the specifications provided by Branch to enable proper display of Ad Content in connection with the Services, including, without limitation, technical specifications and policy and content guidelines, which is accessible here (each as may be amended from time to time by Branch, the “AUP”) and which You agree to visit and review regularly. You are solely responsible for the proper content, format, and keeping up-to-date Ad Content submitted by You or otherwise used in connection with the Services. You acknowledge that changes made to the configuration of re-direct deep link routing to the mobile application marketplace, and changes made to the display and description of Your mobile applications (e.g. app download price) in mobile application marketplaces such as the Apple App Store or the Google Play Store may impact Your Ad Content, and that such changes in the respective mobile application marketplace may not be immediately reflected in the Services. You are responsible for all costs and expenses incurred in connection with development and certification of Your Ad Content. The data collected by Branch in connection with the Services is processed and used in accordance with Branch’s publicly posted Privacy Policy, available at https://branch.io/discovery-policies/#privacy.
- Reporting Metrics. You acknowledge that reporting metrics provided by Branch (the “Reporting Metrics”) are the definitive and binding measurements of Branch’s performance on delivery of the Services, and that no other reporting metrics, third party or otherwise, are permitted in connection with the Services. The Reporting Metrics are in the standard format offered by the Services, and Branch makes no assurances that the Reporting Metrics will meet Your specific reporting or analytics needs.
- Beta, Ad Experiments, Promotions. You acknowledge that Branch or its affiliates may participate in “beta,” “ad experiments” or promotion program features. You may not disclose any information regarding such program features or the terms or existence of any non-public feature.
- Right to Reject Ad Content. Branch reserves the right to reject or cancel any Ad Content, Campaigns or Ad Parameters requested by You at any time and on any grounds, including but not limited to reasonable belief by Branch that placement of Ad Content may subject Branch to criminal or civil liability, may contravene the Terms, may contravene Branch’s policies, or may be adverse to Branch’s business interests. You also understand and agree that certain Advertisers or materials owned by the Advertiser or advertiser products and/or services may not be eligible for promotion through a Campaign set up on the Services. The fact that Branch has not rejected any Ad Content does not in any way waive, reduce, limit or otherwise affect Your responsibilities and obligations under this Agreement.
- Sub-contractors. Branch reserves the right to engage sub-contractors to perform, under Branch’s direction, the Services (or a portion thereof) where deemed necessary by Branch; provided that, Branch will remain liable to Advertiser with respect to the Services provided by such sub-contractors subject to these Terms, and Branch’s use of a sub-contractor shall not release Branch from any duty or liability to fulfill Branch’s obligations under these Terms. Such sub-contractors will be informed about the confidential nature of the information and restrictions about the usage and disclosure of such confidential information and will be bound by Branch’s obligations in clause 8 below. Upon reasonable request by Advertiser, Branch will provide Advertiser with a list of the sub-contractors that Branch is engaged with to perform the Services (or a portion thereof).
- Marketing Permission. You agree that Branch may send You marketing communications regarding the Services. Branch may request permission to use the Ad Content, including all trademarks and logos included in the Ad Content, for promotional purposes in Branch marketing materials. Branch must approve in writing any press release or announcement that refers or relates to this Agreement, the Ad Content or Your relationship with Branch.
- Partners. The Services enable You to measure and analyze Your Campaigns with certain third parties that You work with, such as analytics providers (“Partners”). You may, through Your configuration of the Services (“Partner Features”), direct Branch to provide data to, and receive data from Partners relating to end users that engage with Your Campaigns (“Shared Data”). By using the Partner Features, You authorize Branch to make available Shared Data with Partners and to obtain and process Shared Data from Partners consistent with your use of the Partner Features. You acknowledge and agree that: (i) a Partner will only receive Shared Data to the extent enabled by the Partner and Branch; (ii) any use of Shared Data by a Partner shall be subject to Your own agreements with the applicable Partner; (iii) Branch shall have no liability or responsibility in connection with any acts or omissions by Partners; (iv) any use or processing of Shared Data may be subject to certain limitations and restrictions imposed by Partners, and that Branch is not responsible for fulfilling such limitations and restrictions unless expressly agreed to in a signed writing between You and Branch.
- Payment for Services.
- Fees. As consideration for the Services, You agree to pay Branch, and agree that Branch may charge Your payment method, for the full amount of the fees for any Campaign that You purchase in the Services (including any taxes, administrative fees, and late fees, as applicable) that may be accrued by or in connection with the Services or Your Account. You agree that any discounts to Your invoice must be mutually agreed upon by the Parties in writing (email suffice). You acknowledge and agree that fees are based solely on the Reporting Metrics (as defined herein). You are responsible for the timely payment of all fees and for providing Branch with current, complete and accurate billing information to process Your payment for all fees. You are responsible for the payment of any fees associated with an electronic funds transfer (i.e., ACH, wire transfer) when issuing payment to Branch, which includes fees from Your financial institution and intermediary banks. For the use of credit card to process Your payment, You agree that Branch may automatically charge the credit card nominated by You at any time after any portion of the Services are delivered. Furthermore, You authorize Branch (or its billing agent) to charge the credit card account until You or Branch cancels or terminates the Services as set forth herein; provided that if payment is not received from the credit card issuer, the transaction is returned after the payment has been settled, otherwise known as chargeback, or if there are insufficient funds in the case of check or debit card payments, You agree to pay all amounts plus any applicable transaction fees (e.g., NSF fees, chargeback fees) due upon demand. Branch will invoice You in arrears on a monthly basis during the applicable invoice period, with payment due net 30 days from the invoice date. You agree to pay Branch a monthly administrative fee up to six percent (6%) of the value of the applicable monthly invoice. Late payments bear interest at the rate of one-and-a-half-percent (1.5%) per month of the outstanding balance or the highest rate permitted by law, whichever is less. Timely payments do not bear interest.
- Taxes. Branch may invoice You for any applicable taxes, levies, duties, costs, charges, deductions or any charges of equivalent effect, as imposed by any tax authority on or in respect of the Services provided by Branch to You under this Agreement, including, without limitation, sales tax, use tax, value added tax (“VAT”), goods and services tax (“GST”), and consumption tax. Branch will determine, collect and remit such applicable taxes to the competent tax authorities, and You agree to pay such taxes as invoiced by Branch. In the event that any tax authority imposes any tax compliance responsibility on You including, without limitation, reverse charge accounting, self-accounting and reporting, You will take full responsibility for such compliance obligations.
- Confidentiality.
- Definitions. During the term of this Agreement, each Party (a “Recipient”) may have access to, or become acquainted with, certain non-public confidential information of the other Party (a “Discloser”) including without limitation all information clearly identified as confidential at the time of disclosure (“Confidential Information”). Advertiser and Branch further agree that, subject to the rights and licenses granted herein, each Party's Confidential Information includes all non-public information regarding the Discloser, including without limitation any customer, customer prospect, the terms, conditions and pricing set forth in this Agreement, orders for Services, marketing, technical, business and/or strategic plans or information provided by such Party to the other Party in the performance of the Services under this Agreement. Confidential Information further includes the proprietary information and technology used by Branch to perform the Services, the Branch Data, and all intellectual property and related rights associated therewith (collectively, the “Branch IP”), Reporting Metrics, nonpublic product plans, marketing plans, whether such information is clearly designated as “Confidential” in writing, or at the time of disclosure, if disclosed orally or visually, a reasonable person would understand the information to be confidential. Notwithstanding the foregoing, Confidential Information does not include information that: (i) is now or subsequently becomes generally available to the public through no act or omission of the Discloser or its employees or agents; (ii) was rightfully in the possession of the Recipient without restriction prior to its disclosure by the Discloser; (iii) is disclosed to a third party by the Discloser without restriction on disclosure; (iv) was rightfully in the possession of the Recipient without restriction prior to its disclosure by the Discloser; (v) is independently developed by Recipient without reliance on, or reference to such Confidential Information; and (iv) is received from a third party lawfully in possession of such information and the Recipient has no knowledge of any disclosure restrictions on such third party to disclose such information. Confidential Information excludes any open source software (“OSS”) included in the Services and accompanied by licensing terms that do not impose confidentiality obligations on the use or disclosure of such OSS.
- Obligations Regarding Confidential Information. Each Party agrees as follows: (a) to use the Confidential Information of the Discloser only for the purposes of performance of its obligations under this Agreement, or as otherwise permitted by this Agreement; (b) to take all reasonable steps to ensure that the Discloser’s Confidential Information is not disclosed or distributed by the Recipient’s employees or agents in violation of the terms of this Agreement, but in no event will either party use less effort to protect the Confidential Information of the Discloser than it uses to protect its own Confidential Information of like importance; (c) to restrict access to the Confidential Information disclosed by the Discloser to such of the Recipient’s employees, agents and third parties, if any, who have a need to have access and who have been advised of and have agreed in writing or are otherwise bound to treat such information in accordance with this Agreement; and (d) to return or destroy all Confidential Information of the Discloser in its possession upon the Discloser’s written request, after termination of this Agreement. Recipient will be responsible for any violation of the terms of this section by its employees or consultants.
- Permitted Disclosures of Confidential Information. Notwithstanding the foregoing, Confidential Information may be disclosed as required by applicable law or any governmental agency, provided that before disclosing such information the Discloser must provide the Recipient with sufficient advance notice of such request for the information to enable the Recipient to exercise any rights it may have to challenge or limit the agency’s authority to receive such Confidential Information, to the extent permitted by applicable law.
- Ownership
- Advertiser. As between Advertiser and Branch, Advertiser retains ownership of the Ad Content, and Advertiser Data, in each case, subject to Branch’s usage rights under this Agreement. “Advertiser Data” means (i) the Advertiser Targeting Data; and (ii) the data that specifically identifies Advertiser that is generated by or from Advertiser’s use of Services. Branch may use and disclose the Advertiser Data: (1) to perform Advertiser’s obligations under this Agreement; (2) to operate, support, maintain and enhance the Services; (3) to disclose aggregate statistics about Branch’s Discovery Ads service in a manner that prevents individual identification of Advertiser; (4) in accordance with a judicial or other governmental order or as may be required by law, in accordance with Section 8; and/or (5) as otherwise expressly authorized by Advertiser.
- Branch. As between Advertiser and Branch, Branch retains ownership of the Discovery Ads service (which includes the Services), the proprietary information and technology used by Branch to perform the Services, the Branch Data, and all intellectual property and related rights associated therewith. “Branch Data” means (i) the data derived from or generated by Advertiser’s use of the Services (which include its End Users’ interactions with the Ad Content) that do not specifically identify Advertiser; (ii) the data relating to any error, issue or enhancement to the operation or use of the Services; and (iii) the data that Branch would have regardless of Advertiser’s use of the Services. For the avoidance of doubt, Advertiser Data may include information that is similar or identical to the information included in the Branch Data; provided, however, that such similarities will not adversely affect each party’s ownership of its data. For the avoidance of doubt, “Branch,” “Branch Metrics,” the Branch Metrics word and design logo, the Branch Metrics badge logo, “Branch Discovery,” and any other product or service name, slogan, design, graphic, or logo used in connection with the Services are trademarks and service marks of Branch Metrics, Inc. and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Branch or the applicable trademark holder.
- Representations and Warranties
- Advertiser Warranty. You represent and warrant that: (i) You are duly organized under applicable law and have sufficient authority to enter into and carry out Your obligations under this Agreement, and upon Branch’s request, You will demonstrate such authority to Branch’s satisfaction, and understand and acknowledge that Your failure to do so will be deemed a material breach of this Agreement; (ii) the person entering into this Agreement is authorized to execute this Agreement on behalf of Advertiser; (iii) Your Ad Content and Your selection of Ad Parameters comply fully with the Services’ posted policies and procedures, including the AUP, and all applicable legal and regulatory requirements of each jurisdiction, including with the requirements of any applicable self-regulatory codes, whether or not You are a member of such codes, in which it is displayed through Your use of the Services; and (iv) none of the Ad Content (1) infringes on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights; (2) is defamatory or trade libelous; (3) is pornographic or obscene; or (4) contains malware, spyware, viruses, Trojan horses, worms, time bombs, ransomware or other similar harmful or deleterious programming routines.
- Branch Warranty. Branch represents and warrants that: (i) it is duly organized under applicable law and has sufficient authority to enter into and carry out its obligations under this Agreement; and (ii) the Services will be performed in a workmanlike and professional manner. Unless otherwise stated, Your sole remedy and Branch’s sole obligation for any breach of the foregoing warranties is set forth in Section 12.c. of this Agreements.
- Disclaimer of Warranties.
- THE PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICES are provided “AS IS” AND “AS AVAILABLE” without warranty of any kind, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee, represent, or warrant the accuracy, completeness, or usefulness of the Services, or that Your use of the Services will be uninterrupted or free from errors, network failures, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and Branch disclaims any liability relating thereto. Advertiser relies on the Services at Advertiser’s own risk.
- BRANCH MAKES NO ASSURANCE THAT THE SERVICES WILL HAVE AVAILABLE ANY VOLUME OR A SUFFICIENT VOLUME OF AD IMPRESSIONS THAT SATISFY YOUR AD PARAMETERS (INCLUDING YOUR DESIRED TERRITORY AND DESIRED LANGUAGE); OR THAT YOU WILL BE SUCCESSFUL IN THE AUCTION FOR THE AD IMPRESSIONS ON WHICH YOU BID; OR THAT YOUR AD CONTENT WILL BE SUITABLE OR PERMISSIBLE IN THE DISCOVERY AD SERVICES MARKET OR TERRITORY IN WHICH YOU SEEK TO ADVERTISE.
- YOU AGREE THAT FROM TIME TO TIME BRANCH MAY REMOVE THE SERVICES (OR PARTICULAR PRODUCTS OR SERVICES THEREIN) FOR INDEFINITE PERIODS OF TIME, OR CEASE TO OFFER THE SERVICES IN THEIR ENTIRETY, AT ANY TIME, WHERE NECESSARY TO PROTECT BRANCH’S INTERESTS.
- YOU UNDERSTAND AND AGREE THAT PRICING FOR THE SERVICES IS BASED ON AN AUCTION MODEL, WHICH MAY VARY BASED ON NUMEROUS FACTORS, INCLUDING, WITHOUT LIMITATION, PROPRIETARY ALGORITHMS USED BY BRANCH.
- SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, RIGHTS, AND REMEDIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
- LIMITATION OF LIABILITY.
- BRANCH WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF BRANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM CUSTOMER’S USE OF THE SERVICES.
- UNDER NO CIRCUMSTANCES WILL BRANCH’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO ADVERTISER’S USE OF THE SERVICES (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, PAID AND PAYABLE TO BRANCH FOR USE OF THE SERVICES FOR THE SIX (6) MONTH PERIOD PRIOR TO THE CLAIM.
- IN THE EVENT BRANCH FAILS TO DELIVER YOUR CAMPAIGN IN ANY RESPECT, THE SOLE LIABILITY OF BRANCH TO YOU AND YOUR SOLE REMEDY IS LIMITED TO EXTENSION OF THE CAMPAIGN UNTIL THE CONTRACTED METRICS ARE DELIVERED OR COMPENSATION UP TO A MAXIMUM OF 100% OF THE FEES ACTUALLY PAID OR PAYABLE TO BRANCH UNDER THIS AGREEMENT. NOTWITHSTANDING THE ABOVE, BRANCH CANNOT ASSURE THAT ANY AUCTION-BASED ADS WILL BE DELIVERED.
- SOME OF THE LIMITATIONS PROVIDED HEREIN MAY NOT BE ALLOWED UNDER THE LAWS OF CERTAIN JURISDICTIONS. IF ANY SUCH LAW IS DEEMED TO APPLY TO THE AGREEMENT THEN THE LIMITATIONS SET FORTH HEREIN APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER SUCH LAWS.
- Indemnity. By using the Services and/or the Services, You agree, to the maximum extent permitted by law, to indemnify and hold Branch, Branch’s directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of Your breach of this Agreement, any representations or warranties made by You herein, your instructions to share Shared Data with a Partner, or Your other improper, unauthorized or unlawful use of the Services, including, without limitation, any allegation that the Ad Content or the content to which it links or the Ad Parameters You select (i) misappropriated, violated or infringed any third party’s patent, copyright, trademark, trade secret, mask work or any other intellectual property or proprietary right; (ii) defamed, or breached the confidentiality or violated the privacy of another; (iii) constituted false, deceptive, unfair, abusive acts or practices, including relating to advertising or sales; or (iv) failed to comply with any applicable law or regulation.
- California Privacy Terms. If You use a third-party advertising attribution service, Branch may receive data from Your third-party service providers, at Your direction, regarding how Your end users interact or engage with Your advertisements (“Postback Data”). When Branch receives any Postback Data from such a service on Your behalf in relation to Branch’s Discovery Ads service, the Parties agree that, as to Postback Data (and solely as to such data), You are a “Business” and Branch is a “Service Provider,” as those terms are defined in the California Consumer Privacy Act (“CCPA”). Such Postback Data may constitute “Personal Information” as that term is defined under the CCPA.
- Business Instructions. Business directs Branch to collect, retain, use, disclose, and/or otherwise process Postback Data (i) to fulfill Branch’s obligations to perform the Branch Services under the Agreement, (ii) to fulfill Branch’s obligations in this Addendum, (iii) for internal use as permitted by the CCPA, and (iv) as otherwise directed by Business in writing.
- Use Limitations. Branch shall not Sell (as defined in the CCPA) Postback Data or otherwise retain, use, or disclose Postback Data for any commercial purpose other than for the specific purposes set forth herein.
- Permitted Uses. In addition to the purposes set forth above, Business understands and agrees that Branch may collect, retain, use, disclose, and otherwise process Postback Data as follows:
- To collect, use, retain, share, or disclose Postback Data that has been (A) aggregated or (B) de-identified in accordance with the CCPA.
- To comply with applicable laws.
- To comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
- To cooperate with law enforcement agencies concerning conduct or activity that Business, Branch, or a third party reasonably and in good faith believes may violate federal, state, or local law.
- To exercise or defend legal claims.
- Access and Deletion Requests. Upon written request of Business, Branch shall assist Business in complying with Business’ obligations under the CCPA to respond to verifiable consumer requests to access or delete Postback Data. Branch shall have no obligation to reidentify or otherwise link information that is not maintained in a manner that would be considered Personal Information. Business understands and agrees that it is solely responsible for responding to requests to exercise individual rights and that Branch shall have no responsibility to respond directly to an individual on the Business’ behalf, absent written instructions from the Business.
- Branch Certification. Branch certifies that it understands the restrictions and obligations set forth above.
- Business’s Compliance with Applicable Law. Business shall comply with applicable laws, including without limitation, and to the extent required: (i) providing notice; (ii) obtaining consent; (iii) honoring access, deletion, opt-out, and opt-in rights and requests; and (iv) otherwise ensuring that it and Branch have any and all rights required in order for Branch to collect, retain, use, disclose, and otherwise process Postback Data under the Agreement.
- Termination. If You fail to comply with any material provision of this Agreement, Branch, upon notice to You may: (i) terminate this Agreement and/or Your Account, and You remain liable for all amounts due under Your Account up to and including the date of termination; (ii) terminate the license to the software; and/or (iii) preclude access to the Services (or any part thereof). Branch reserves the right to modify, suspend, or discontinue the Services (or any part or feature thereof) at any time, with or without advance notice to You, and Branch is not liable to You or to any third party should it exercise such rights, subject to Section 12.c.
- Notices. Except as otherwise specified in this Agreement, all notices of termination or an indemnifiable claim related to this Agreement will be in writing and will be effective (i) upon receipt if personally delivered to one of the addresses listed below, (ii) upon receipt if sent by certified or registered mail (return receipt requested), postage prepaid, to one of the addresses listed below, or (iii) upon receipt if transmitted by e-mail to one of the email addressed listed below. Billing-related notices to Customer will be addressed to the relevant billing contact designated by Customer on the applicable Order Form. All other notices to Customer will be addressed to the relevant Services account administrator designated by Customer. Branch’s address for the giving of notice under this Agreement is: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306, Attention: Legal Department. A party may change its email or mailing address by giving the other party written notice as described above.
- Entire Agreement. This Agreement, including all Attachments thereto, constitute the entire agreement between You and Branch and govern Your use of the Services, superseding all prior agreements between You and Branch. You may not assign this Agreement, including, without limitation, by operation of law or merger, without Branch’s prior written approval, and any attempt to assign this Agreement without such prior written approval is void. If any part of this Agreement is held invalid or unenforceable, that portion will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions will remain in full force and effect. Branch’s failure to enforce any right or provisions in this Agreement will not constitute a waiver of such provision, or any other provision of this Agreement. Branch will not be responsible for failures to fulfill any obligations due to causes beyond its control.
- Modification or Amendment of Terms. Branch reserves the right, at its discretion, to modify or amend this Agreement at any time. Upon such modification, the modified Terms will be available here (or its successor URL). You agree to regularly visit our Terms and to review the Terms, including for any modifications, which may be indicated by updates to the Effective Date stated at the top of the Terms. You acknowledge and agree that regularly reviewing this Agreement for modifications is Your responsibility. If You do not agree to any modification to the Terms, You must immediately cease all access to and use of the Services. Your continued use of the Services after any modification to the Terms will be deemed to be Your acceptance of the Terms as modified.
- Relationship of the Parties. The Parties are independent contractors under this Agreement. No employment relationship, agency relationship, fiduciary relationship, partnership or joint venture is created by this Agreement, and neither Branch nor You will hold itself out as the agent of the other, except as set forth in this Agreement.
- Governing Law. You expressly agree that the laws of the State of California, excluding its conflicts of law rules, govern this Agreement and Your use of the Services, and that the exclusive jurisdiction for any proceeding arising out of or relating in any way to Your use of the Services will be the Northern District of California. You hereby waive the right to object to the foregoing choice of law, personal jurisdiction or venue.
Effective December 5th 2022 to December 31st 2022
DownloadTable of Contents
Discovery Ads Terms and Conditions for Advertisers
Effective Date: March 24, 2021
Effective Date: March 24, 2021
These Discovery Ads Terms and Conditions for Advertisers (“Agreement” or “Terms”) are a legal agreement between the entity executing this Agreement (“Advertiser,” “You” or “Your”) and Branch Metrics, Inc., with offices at 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 (“Branch”), and governs all purchases by Advertiser of ad inventory on Branch’s Discovery Ads service.
Your use of the Services requires the ability to enter into agreements and/or to make transactions electronically.
YOU HEREBY CERTIFY TO BRANCH THAT YOUR ELECTRONIC SUBMISSIONS CONSTITUTE YOUR AGREEMENT AND INTENT TO BE BOUND BY THIS AGREEMENT AND TO PAY FOR YOUR TRANSACTIONS WITH BRANCH INVOLVING THE DISCOVERY ADS SERVICE, AND THAT YOU HAVE THE RIGHT AND AUTHORITY TO ENTER INTO THIS AGREEMENT ON YOUR OWN BEHALF, OR IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF YOUR COMPANY, ORGANIZATION OR OTHER ENTITY, THAT YOU HAVE THE RIGHT AND AUTHORITY TO LEGALLY BIND SUCH ENTITY TO ALL THE TERMS AND OBLIGATIONS OF THIS AGREEMENT.
You agree to accept and abide by this Agreement as presented. Changes, additions, or deletions to this Agreement are not acceptable. Branch reserves the right to refuse access to the Services if You fail to comply with any part of this Agreement or for any other reason in Branch’s sole discretion.
In consideration of the foregoing and of the mutual promises and covenants set forth herein, You and Branch agree as follows:
1. Access. Access to the Services is available only to an Advertiser that is an existing customer of Branch’s deep-linking and attribution services, unless otherwise agreed by Branch.
2. System Requirements. Use of the Services requires compatible hardware, internet and/or mobile access, certain software, and may require obtaining updates or upgrades from time to time. Because use of the Services involves hardware, software, and internet and/or mobile access, Your ability to use the Services may be affected by the performance of these factors. You acknowledge and agree that such system requirements, which may be changed from time to time, are Your responsibility.
3. Other Agreements. Any other agreements in effect between Branch and You (collectively, the “Other Agreements”) are separate from these Terms. These Terms will in no event be deemed to be the terms of the Other Agreements and vice versa. No breach of these Terms will constitute a breach of the Other Agreements and vice versa.
4. Your Information. You agree to provide accurate, current and complete information required to register with the Services and at other points as may be required in the course of using the Services (“Advertiser Registration Information”), including, but not limited to, company name, physical address, corporate payment information, relevant tax information or other information as requested. You acknowledge and agree that Your use of the Services (as defined herein) will require Branch to send email communications to You at the email address that You provide upon registration. You agree that Branch may send to You communications, including but not limited to notifications and invoices (or other materials relating billing), in the English language, by email or postal mail. You hereby confirm Your ability to read and comprehend communications in the English language or Your practicable ability to have communications in the English language translated to a language of Your preference or as mandated by the jurisdiction(s) to which You are subject, at no cost to Branch. It is Your sole responsibility to ensure Advertiser Registration Information is up to date at all times.
5. Access Credentials and Responsibility. Certain parts of the Services, including account management features, may be password-restricted to registered users or other authorized persons (“Account”). Advertiser may select individuals (employees or independent contractors) to access and use such parts and Advertiser will obtain separate credentials, e.g., user IDs and passwords, from Branch for such individuals (each, an “Authorized User”). Advertiser is responsible for the confidentiality and security of each Authorized User’s credentials and will take all necessary steps to protect each Authorized User’s credentials from disclosure. Advertiser will not share (and will instruct each Authorized User not to share) such Account credentials with any other person or entity or otherwise permit any other person or entity to access or use the Services. You agree to immediately notify Branch of any unauthorized use of Your Account or any other breach of security. You will at all times be responsible for all actions taken under an Account and all losses arising therefrom, whether or not such action was taken by an Authorized User or by another party, and whether or not such action was authorized by an Authorized User.
6. Advertising Services.
a. Overview. Upon acceptance of this Agreement, You may bid on search ad inventory offered on Branch’s Discovery Service, and run advertising campaigns (“Campaigns”) on the search ad impressions that You purchase. If You purchase a search ad impression, Branch will deliver Your advertising content (“Ad Content”), which includes a deep link to Advertiser or third party mobile applications and/or the associated products and services, to a handheld device that supports the display of search results from Branch’s Discovery Ads service (the supported devices, “Devices”; and advertising on Branch’s Discovery Ads service, collectively, the “Services”).
b. Limited License to Ad Content. You hereby grant to Branch a non-exclusive, royalty-free, worldwide, fully paid-up license to store, use, reproduce and display the Ad Content (which is deemed to include all content, including text, audio, video, images, deliverables, digital files, web pages, trademarks, brand features or any other intellectual property contained therein or accessible therefrom) for purposes of delivering the Services and as otherwise expressly permitted hereunder.
c. Ad Parameters. You understand and agree that if You are the winning bidder for an impression, Ad Content may be delivered to Devices authorized by Branch to display Ad Content, subject to Your specification of the following parameters: (i) the ad trafficking and/or targeting decisions (such as search query keywords), (ii) properties to which the Ad Content may direct viewers (such as deep linked mobile application content and app downloads), and (iii) the related URLs and redirects and the services and products advertised on such mobile applications, URLs and redirects ((i) to (iii), collectively, “Ad Parameters”). You authorize and consent to the delivery of Ad Content to search impressions that satisfy the Ad Parameters. Branch may, but is not obligated to, make available to You suggestions relating to keywords or auction bids, intended to assist You with the selection and generation of Ad Parameters. You understand and agree that You are solely responsible for evaluating the appropriateness and permissibility of the Ad Parameters, and You are not required to implement or authorize the use of any of Branch’s suggestions. You further understand and agree that if You decide to implement or authorize the use of any of Branch’s suggestions, then You are solely responsible for the suggestions so implemented or used. Branch will not bear any responsibility or liability for Your Ad Parameters or Your decisions relating to Ad Parameters.
d. Advertiser Targeting Data. Some features on the Services allow You to use information about Your customers, products, and services (“Advertiser Targeting Data”) as Ad Parameters. The Services may use Your Advertiser Targeting Data for the sole purpose of fulfilling Your targeting request. As between You and Branch, You understand and agree that (i) You are solely responsible and liable for Your Advertiser Targeting Data; (ii) You undertake that You will only use the Advertiser Targeting Data as an Ad Parameter where you have lawful, permitted purposes; and (iii) You will remove (or request that Branch remove, if and where required) the Advertiser Targeting Data if You no longer intend to use such data in connection with the Services.
e. Compliance with Specifications, Content Guidelines and Policy Guidelines. You agree to comply with the specifications provided by Branch to enable proper display of Ad Content in connection with the Services, including, without limitation, technical specifications and policy and content guidelines, which is accessible here (each as may be amended from time to time by Branch, the “AUP”) and which You agree to visit and review regularly. You are solely responsible for the proper content, format, and keeping up-to-date Ad Content submitted by You or otherwise used in connection with the Services. You acknowledge that changes made to the configuration of re-direct deep link routing to the mobile application marketplace, and changes made to the display and description of Your mobile applications (e.g. app download price) in mobile application marketplaces such as the Apple App Store or the Google Play Store may impact Your Ad Content, and that such changes in the respective mobile application marketplace may not be immediately reflected in the Services. You are responsible for all costs and expenses incurred in connection with development and certification of Your Ad Content. The data collected by Branch in connection with the Services is processed and used in accordance with Branch’s publicly posted Privacy Policy, available at https://branch.io/discovery-policies/#privacy.
f. Reporting Metrics. You acknowledge that reporting metrics provided by Branch (the “Reporting Metrics”) are the definitive and binding measurements of Branch’s performance on delivery of the Services, and that no other reporting metrics, third party or otherwise, are permitted in connection with the Services. The Reporting Metrics are in the standard format offered by the Services, and Branch makes no assurances that the Reporting Metrics will meet Your specific reporting or analytics needs.
g. Beta, Ad Experiments, Promotions. You acknowledge that Branch or its affiliates may participate in “beta,” “ad experiments” or promotion program features. You may not disclose any information regarding such program features or the terms or existence of any non-public feature.
h. Right to Reject Ad Content. Branch reserves the right to reject or cancel any Ad Content, Campaigns or Ad Parameters requested by You at any time and on any grounds, including but not limited to reasonable belief by Branch that placement of Ad Content may subject Branch to criminal or civil liability, may contravene the Terms, may contravene Branch’s policies, or may be adverse to Branch’s business interests. You also understand and agree that certain Advertisers or materials owned by the Advertiser or advertiser products and/or services may not be eligible for promotion through a Campaign set up on the Services. The fact that Branch has not rejected any Ad Content does not in any way waive, reduce, limit or otherwise affect Your responsibilities and obligations under this Agreement.
i. Sub-contractors. Branch reserves the right to engage sub-contractors to perform, under Branch’s direction, the Services (or a portion thereof) where deemed necessary by Branch; provided that, Branch will remain liable to Advertiser with respect to the Services provided by such sub-contractors subject to these Terms, and Branch’s use of a sub-contractor shall not release Branch from any duty or liability to fulfill Branch’s obligations under these Terms. Such sub-contractors will be informed about the confidential nature of the information and restrictions about the usage and disclosure of such confidential information and will be bound by Branch’s obligations in clause 8 below. Upon reasonable request by Advertiser, Branch will provide Advertiser with a list of the sub-contractors that Branch is engaged with to perform the Services (or a portion thereof).
j. Marketing Permission. You agree that Branch may send You marketing communications regarding the Services. Branch may request permission to use the Ad Content, including all trademarks and logos included in the Ad Content, for promotional purposes in Branch marketing materials. Branch must approve in writing any press release or announcement that refers or relates to this Agreement, the Ad Content or Your relationship with Branch.
k. Partners. The Services enable You to measure and analyze Your Campaigns with certain third parties that You work with, such as analytics providers (“Partners”). You may, through Your configuration of the Services (“Partner Features”), direct Branch to provide data to, and receive data from Partners relating to end users that engage with Your Campaigns (“Shared Data”). By using the Partner Features, You authorize Branch to make available Shared Data with Partners and to obtain and process Shared Data from Partners consistent with your use of the Partner Features. You acknowledge and agree that: (i) a Partner will only receive Shared Data to the extent enabled by the Partner and Branch; (ii) any use of Shared Data by a Partner shall be subject to Your own agreements with the applicable Partner; (iii) Branch shall have no liability or responsibility in connection with any acts or omissions by Partners; (iv) any use or processing of Shared Data may be subject to certain limitations and restrictions imposed by Partners, and that Branch is not responsible for fulfilling such limitations and restrictions unless expressly agreed to in a signed writing between You and Branch.
7. Payment for Services.
a. Fees. As consideration for the Services, You agree to pay Branch, and agree that Branch may charge Your payment method, for the full amount of the fees for any Campaign that You purchase in the Services (including any taxes, administrative fees, and late fees, as applicable) that may be accrued by or in connection with the Services or Your Account. You agree that any discounts to Your invoice must be mutually agreed upon by the Parties in writing (email suffice). You acknowledge and agree that fees are based solely on the Reporting Metrics (as defined herein). You are responsible for the timely payment of all fees and for providing Branch with current, complete and accurate billing information to process Your payment for all fees. You are responsible for the payment of any fees associated with an electronic funds transfer (i.e., ACH, wire transfer) when issuing payment to Branch, which includes fees from Your financial institution and intermediary banks. For the use of credit card to process Your payment, You agree that Branch may automatically charge the credit card nominated by You at any time after any portion of the Services are delivered. Furthermore, You authorize Branch (or its billing agent) to charge the credit card account until You or Branch cancels or terminates the Services as set forth herein; provided that if payment is not received from the credit card issuer, the transaction is returned after the payment has been settled, otherwise known as chargeback, or if there are insufficient funds in the case of check or debit card payments, You agree to pay all amounts plus any applicable transaction fees (e.g., NSF fees, chargeback fees) due upon demand. Branch will invoice You in arrears on a monthly basis during the applicable invoice period, with payment due net 30 days from the invoice date. You agree to pay Branch a monthly administrative fee up to six percent (6%) of the value of the applicable monthly invoice. Late payments bear interest at the rate of one-and-a-half-percent (1.5%) per month of the outstanding balance or the highest rate permitted by law, whichever is less. Timely payments do not bear interest.
b. Taxes. Branch may invoice You for any applicable taxes, levies, duties, costs, charges, deductions or any charges of equivalent effect, as imposed by any tax authority on or in respect of the Services provided by Branch to You under this Agreement, including, without limitation, sales tax, use tax, value added tax (“VAT”), goods and services tax (“GST”), and consumption tax. Branch will determine, collect and remit such applicable taxes to the competent tax authorities, and You agree to pay such taxes as invoiced by Branch. In the event that any tax authority imposes any tax compliance responsibility on You including, without limitation, reverse charge accounting, self-accounting and reporting, You will take full responsibility for such compliance obligations.
8. Confidentiality.
a. Definitions. During the term of this Agreement, each Party (a “Recipient”) may have access to, or become acquainted with, certain non-public confidential information of the other Party (a “Discloser”) including without limitation all information clearly identified as confidential at the time of disclosure (“Confidential Information”). Advertiser and Branch further agree that, subject to the rights and licenses granted herein, each Party's Confidential Information includes all non-public information regarding the Discloser, including without limitation any customer, customer prospect, the terms, conditions and pricing set forth in this Agreement, orders for Services, marketing, technical, business and/or strategic plans or information provided by such Party to the other Party in the performance of the Services under this Agreement. Confidential Information further includes the proprietary information and technology used by Branch to perform the Services, the Branch Data, and all intellectual property and related rights associated therewith (collectively, the “Branch IP”), Reporting Metrics, nonpublic product plans, marketing plans, whether such information is clearly designated as “Confidential” in writing, or at the time of disclosure, if disclosed orally or visually, a reasonable person would understand the information to be confidential. Notwithstanding the foregoing, Confidential Information does not include information that: (i) is now or subsequently becomes generally available to the public through no act or omission of the Discloser or its employees or agents; (ii) was rightfully in the possession of the Recipient without restriction prior to its disclosure by the Discloser; (iii) is disclosed to a third party by the Discloser without restriction on disclosure; (iv) was rightfully in the possession of the Recipient without restriction prior to its disclosure by the Discloser; (v) is independently developed by Recipient without reliance on, or reference to such Confidential Information; and (iv) is received from a third party lawfully in possession of such information and the Recipient has no knowledge of any disclosure restrictions on such third party to disclose such information. Confidential Information excludes any open source software (“OSS”) included in the Services and accompanied by licensing terms that do not impose confidentiality obligations on the use or disclosure of such OSS.
b. Obligations Regarding Confidential Information. Each Party agrees as follows: (a) to use the Confidential Information of the Discloser only for the purposes of performance of its obligations under this Agreement, or as otherwise permitted by this Agreement; (b) to take all reasonable steps to ensure that the Discloser’s Confidential Information is not disclosed or distributed by the Recipient’s employees or agents in violation of the terms of this Agreement, but in no event will either party use less effort to protect the Confidential Information of the Discloser than it uses to protect its own Confidential Information of like importance; (c) to restrict access to the Confidential Information disclosed by the Discloser to such of the Recipient’s employees, agents and third parties, if any, who have a need to have access and who have been advised of and have agreed in writing or are otherwise bound to treat such information in accordance with this Agreement; and (d) to return or destroy all Confidential Information of the Discloser in its possession upon the Discloser’s written request, after termination of this Agreement. Recipient will be responsible for any violation of the terms of this section by its employees or consultants.
c. Permitted Disclosures of Confidential Information. Notwithstanding the foregoing, Confidential Information may be disclosed as required by applicable law or any governmental agency, provided that before disclosing such information the Discloser must provide the Recipient with sufficient advance notice of such request for the information to enable the Recipient to exercise any rights it may have to challenge or limit the agency’s authority to receive such Confidential Information, to the extent permitted by applicable law.
9. Ownership
a. Advertiser. As between Advertiser and Branch, Advertiser retains ownership of the Ad Content, and Advertiser Data, in each case, subject to Branch’s usage rights under this Agreement. “Advertiser Data” means (i) the Advertiser Targeting Data; and (ii) the data that specifically identifies Advertiser that is generated by or from Advertiser’s use of Services. Branch may use and disclose the Advertiser Data: (1) to perform Advertiser’s obligations under this Agreement; (2) to operate, support, maintain and enhance the Services; (3) to disclose aggregate statistics about Branch’s Discovery Ads service in a manner that prevents individual identification of Advertiser; (4) in accordance with a judicial or other governmental order or as may be required by law, in accordance with Section 8; and/or (5) as otherwise expressly authorized by Advertiser.
b. Branch. As between Advertiser and Branch, Branch retains ownership of the Discovery Ads service (which includes the Services), the proprietary information and technology used by Branch to perform the Services, the Branch Data, and all intellectual property and related rights associated therewith. “Branch Data” means (i) the data derived from or generated by Advertiser’s use of the Services (which include its End Users’ interactions with the Ad Content) that do not specifically identify Advertiser; (ii) the data relating to any error, issue or enhancement to the operation or use of the Services; and (iii) the data that Branch would have regardless of Advertiser’s use of the Services. For the avoidance of doubt, Advertiser Data may include information that is similar or identical to the information included in the Branch Data; provided, however, that such similarities will not adversely affect each party’s ownership of its data. For the avoidance of doubt, “Branch,” “Branch Metrics,” the Branch Metrics word and design logo, the Branch Metrics badge logo, “Branch Discovery,” and any other product or service name, slogan, design, graphic, or logo used in connection with the Services are trademarks and service marks of Branch Metrics, Inc. and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Branch or the applicable trademark holder.
10. Representations and Warranties
a. Advertiser Warranty. You represent and warrant that: (i) You are duly organized under applicable law and have sufficient authority to enter into and carry out Your obligations under this Agreement, and upon Branch’s request, You will demonstrate such authority to Branch’s satisfaction, and understand and acknowledge that Your failure to do so will be deemed a material breach of this Agreement; (ii) the person entering into this Agreement is authorized to execute this Agreement on behalf of Advertiser; (iii) Your Ad Content and Your selection of Ad Parameters comply fully with the Services’ posted policies and procedures, including the AUP, and all applicable legal and regulatory requirements of each jurisdiction, including with the requirements of any applicable self-regulatory codes, whether or not You are a member of such codes, in which it is displayed through Your use of the Services; and (iv) none of the Ad Content (1) infringes on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights; (2) is defamatory or trade libelous; (3) is pornographic or obscene; or (4) contains malware, spyware, viruses, Trojan horses, worms, time bombs, ransomware or other similar harmful or deleterious programming routines.
b. Branch Warranty. Branch represents and warrants that: (i) it is duly organized under applicable law and has sufficient authority to enter into and carry out its obligations under this Agreement; and (ii) the Services will be performed in a workmanlike and professional manner. Unless otherwise stated, Your sole remedy and Branch’s sole obligation for any breach of the foregoing warranties is set forth in Section 12.c. of this Agreements.
11. Disclaimer of Warranties.
a. THE PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICES are provided “AS IS” AND “AS AVAILABLE” without warranty of any kind, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY REPRESENTATIONS OR WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee, represent, or warrant the accuracy, completeness, or usefulness of the Services, or that Your use of the Services will be uninterrupted or free from errors, network failures, loss, corruption, attack, viruses, interference, hacking, or other security intrusion and Branch disclaims any liability relating thereto. Advertiser relies on the Services at Advertiser’s own risk.
b. BRANCH MAKES NO ASSURANCE THAT THE SERVICES WILL HAVE AVAILABLE ANY VOLUME OR A SUFFICIENT VOLUME OF AD IMPRESSIONS THAT SATISFY YOUR AD PARAMETERS (INCLUDING YOUR DESIRED TERRITORY AND DESIRED LANGUAGE); OR THAT YOU WILL BE SUCCESSFUL IN THE AUCTION FOR THE AD IMPRESSIONS ON WHICH YOU BID; OR THAT YOUR AD CONTENT WILL BE SUITABLE OR PERMISSIBLE IN THE DISCOVERY AD SERVICES MARKET OR TERRITORY IN WHICH YOU SEEK TO ADVERTISE.
c. YOU AGREE THAT FROM TIME TO TIME BRANCH MAY REMOVE THE SERVICES (OR PARTICULAR PRODUCTS OR SERVICES THEREIN) FOR INDEFINITE PERIODS OF TIME, OR CEASE TO OFFER THE SERVICES IN THEIR ENTIRETY, AT ANY TIME, WHERE NECESSARY TO PROTECT BRANCH’S INTERESTS.
d. YOU UNDERSTAND AND AGREE THAT PRICING FOR THE SERVICES IS BASED ON AN AUCTION MODEL, WHICH MAY VARY BASED ON NUMEROUS FACTORS, INCLUDING, WITHOUT LIMITATION, PROPRIETARY ALGORITHMS USED BY BRANCH.
e. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, RIGHTS, AND REMEDIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
12. LIMITATION OF LIABILITY.
a. BRANCH WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF BRANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM CUSTOMER’S USE OF THE SERVICES.
b. UNDER NO CIRCUMSTANCES WILL BRANCH’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO ADVERTISER’S USE OF THE SERVICES (INCLUDING BUT NOT LIMITED TO WARRANTY CLAIMS), REGARDLESS OF THE FORUM AND REGARDLESS OF WHETHER ANY ACTION OR CLAIM IS BASED IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNTS, IF ANY, PAID AND PAYABLE TO BRANCH FOR USE OF THE SERVICES FOR THE SIX (6) MONTH PERIOD PRIOR TO THE CLAIM.
c. IN THE EVENT BRANCH FAILS TO DELIVER YOUR CAMPAIGN IN ANY RESPECT, THE SOLE LIABILITY OF BRANCH TO YOU AND YOUR SOLE REMEDY IS LIMITED TO EXTENSION OF THE CAMPAIGN UNTIL THE CONTRACTED METRICS ARE DELIVERED OR COMPENSATION UP TO A MAXIMUM OF 100% OF THE FEES ACTUALLY PAID OR PAYABLE TO BRANCH UNDER THIS AGREEMENT. NOTWITHSTANDING THE ABOVE, BRANCH CANNOT ASSURE THAT ANY AUCTION-BASED ADS WILL BE DELIVERED.
d. SOME OF THE LIMITATIONS PROVIDED HEREIN MAY NOT BE ALLOWED UNDER THE LAWS OF CERTAIN JURISDICTIONS. IF ANY SUCH LAW IS DEEMED TO APPLY TO THE AGREEMENT THEN THE LIMITATIONS SET FORTH HEREIN APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER SUCH LAWS.
13. Indemnity. By using the Services and/or the Services, You agree, to the maximum extent permitted by law, to indemnify and hold Branch, Branch’s directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of Your breach of this Agreement, any representations or warranties made by You herein, your instructions to share Shared Data with a Partner, or Your other improper, unauthorized or unlawful use of the Services, including, without limitation, any allegation that the Ad Content or the content to which it links or the Ad Parameters You select (i) misappropriated, violated or infringed any third party’s patent, copyright, trademark, trade secret, mask work or any other intellectual property or proprietary right; (ii) defamed, or breached the confidentiality or violated the privacy of another; (iii) constituted false, deceptive, unfair, abusive acts or practices, including relating to advertising or sales; or (iv) failed to comply with any applicable law or regulation.
14. California Privacy Terms. If You use a third-party advertising attribution service, Branch may receive data from Your third-party service providers, at Your direction, regarding how Your end users interact or engage with Your advertisements (“Postback Data”). When Branch receives any Postback Data from such a service on Your behalf in relation to Branch’s Discovery Ads service, the Parties agree that, as to Postback Data (and solely as to such data), You are a “Business” and Branch is a “Service Provider,” as those terms are defined in the California Consumer Privacy Act (“CCPA”). Such Postback Data may constitute “Personal Information” as that term is defined under the CCPA.
- Business Instructions. Business directs Branch to collect, retain, use, disclose, and/or otherwise process Postback Data (i) to fulfill Branch’s obligations to perform the Branch Services under the Agreement, (ii) to fulfill Branch’s obligations in this Addendum, (iii) for internal use as permitted by the CCPA, and (iv) as otherwise directed by Business in writing.
- Use Limitations. Branch shall not Sell (as defined in the CCPA) Postback Data or otherwise retain, use, or disclose Postback Data for any commercial purpose other than for the specific purposes set forth herein.
- Permitted Uses. In addition to the purposes set forth above, Business understands and agrees that Branch may collect, retain, use, disclose, and otherwise process Postback Data as follows:
- To collect, use, retain, share, or disclose Postback Data that has been (A) aggregated or (B) de-identified in accordance with the CCPA.
- To comply with applicable laws.
- To comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
- To cooperate with law enforcement agencies concerning conduct or activity that Business, Branch, or a third party reasonably and in good faith believes may violate federal, state, or local law.
- To exercise or defend legal claims.
- Access and Deletion Requests. Upon written request of Business, Branch shall assist Business in complying with Business’ obligations under the CCPA to respond to verifiable consumer requests to access or delete Postback Data. Branch shall have no obligation to reidentify or otherwise link information that is not maintained in a manner that would be considered Personal Information. Business understands and agrees that it is solely responsible for responding to requests to exercise individual rights and that Branch shall have no responsibility to respond directly to an individual on the Business’ behalf, absent written instructions from the Business.
- Branch Certification. Branch certifies that it understands the restrictions and obligations set forth above.
- Business’s Compliance with Applicable Law. Business shall comply with applicable laws, including without limitation, and to the extent required: (i) providing notice; (ii) obtaining consent; (iii) honoring access, deletion, opt-out, and opt-in rights and requests; and (iv) otherwise ensuring that it and Branch have any and all rights required in order for Branch to collect, retain, use, disclose, and otherwise process Postback Data under the Agreement.
15. Termination. If You fail to comply with any material provision of this Agreement, Branch, upon notice to You may: (i) terminate this Agreement and/or Your Account, and You remain liable for all amounts due under Your Account up to and including the date of termination; (ii) terminate the license to the software; and/or (iii) preclude access to the Services (or any part thereof). Branch reserves the right to modify, suspend, or discontinue the Services (or any part or feature thereof) at any time, with or without advance notice to You, and Branch is not liable to You or to any third party should it exercise such rights, subject to Section 12.c.
16. Notices. Except as otherwise specified in this Agreement, all notices of termination or an indemnifiable claim related to this Agreement will be in writing and will be effective (i) upon receipt if personally delivered to one of the addresses listed below, (ii) upon receipt if sent by certified or registered mail (return receipt requested), postage prepaid, to one of the addresses listed below, or (iii) upon receipt if transmitted by e-mail to one of the email addressed listed below. Billing-related notices to Customer will be addressed to the relevant billing contact designated by Customer on the applicable Order Form. All other notices to Customer will be addressed to the relevant Services account administrator designated by Customer. Branch’s address for the giving of notice under this Agreement is: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306, Attention: Legal Department. A party may change its email or mailing address by giving the other party written notice as described above.
17. Entire Agreement. This Agreement, including all Attachments thereto, constitute the entire agreement between You and Branch and govern Your use of the Services, superseding all prior agreements between You and Branch. You may not assign this Agreement, including, without limitation, by operation of law or merger, without Branch’s prior written approval, and any attempt to assign this Agreement without such prior written approval is void. If any part of this Agreement is held invalid or unenforceable, that portion will be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions will remain in full force and effect. Branch’s failure to enforce any right or provisions in this Agreement will not constitute a waiver of such provision, or any other provision of this Agreement. Branch will not be responsible for failures to fulfill any obligations due to causes beyond its control.
18. Modification or Amendment of Terms. Branch reserves the right, at its discretion, to modify or amend this Agreement at any time. Upon such modification, the modified Terms will be available here (or its successor URL). You agree to regularly visit our Terms and to review the Terms, including for any modifications, which may be indicated by updates to the Effective Date stated at the top of the Terms. You acknowledge and agree that regularly reviewing this Agreement for modifications is Your responsibility. If You do not agree to any modification to the Terms, You must immediately cease all access to and use of the Services. Your continued use of the Services after any modification to the Terms will be deemed to be Your acceptance of the Terms as modified.
19. Relationship of the Parties. The Parties are independent contractors under this Agreement. No employment relationship, agency relationship, fiduciary relationship, partnership or joint venture is created by this Agreement, and neither Branch nor You will hold itself out as the agent of the other, except as set forth in this Agreement.
20. Governing Law. You expressly agree that the laws of the State of California, excluding its conflicts of law rules, govern this Agreement and Your use of the Services, and that the exclusive jurisdiction for any proceeding arising out of or relating in any way to Your use of the Services will be the Northern District of California. You hereby waive the right to object to the foregoing choice of law, personal jurisdiction or venue.
Discovery Advertiser Acceptable Use Policy
Effective December 31st 2022
DownloadTable of Contents
DISCOVERY ADS
ADVERTISER ACCEPTABLE USE POLICY
Effective Date: August 19, 2020
Branch reserves the right to modify this Advertiser Acceptable Use Policy at any time without notice.
- PROHIBITED CONTENT IN ADS
- Prohibited Content Applicable to All Ads. Regardless of the country in which the advertisement is shown, Advertisers using the Discovery Ads service must observe the following restrictions:
- Obscenity – No commonly used obscenities in any language are allowed.
- Adult content – All adult or pornographic content is prohibited.
- Trademark and Copyright – No unauthorized use of trademarked or copyrighted works, such as logos or slogans. Brands can use their owned trademarks.
- Branch – No mention or use of Branch (as a company) or its products and service offerings.
- Political advertising – No political advertising allowed of any form, including, but limited to, such advertising in favor of or against political officials or electoral candidates.
- Abusive, bullying or defamatory speech – Ads that attack specific groups or people, with no apparent advertising intent.
- Deceptive messaging – Ad copy that misleads a user about the functionality of an app or vastly overstates such functionality, or is otherwise false or considered to be unfair competition under applicable law.
- Illegality – No ads for apps, products or services of questionable legality. Examples include, without limitation, spying or hacking apps, apps that let you avoid speed traps, viruses, Trojan horses, worms, time bombs or cancel bots and content that contains computer programming routines that are intended to damage, surreptitiously intercept, detrimentally interfere with or expropriate any system, data or personal data.
- Firearms, weapons, munitions – No advertising for firearms, weapons or munitions, even in jurisdictions where such commerce is legal.
- Tobacco/Cannabis/Alcohol – Any ads related to tobacco, cannabis, or alcohol are prohibited, even in jurisdictions where such commerce is legal. (Exception for CBD products that do not contain THC.)
- Additional Content Restrictions Specific to Ads Shown in the European Union (“EU”) – In addition to the restrictions under 1(a), ad content that runs in the EU is prohibited from containing any of the following:
- Foreign language content – Any advertisement should be made available in the local language unless it can be assumed that consumers are proficient in English.
- Prescription drugs/online pharmacies – Prescription medications, or medications subject to reimbursement by social security must not be advertised to the general public. Similarly, online advertisements to promote online pharmacies is prohibited.
- Virtual currency – Advertisements for derivative products based on crypto-currencies (i.e. binary options, CFD, Forex) which are subject to specific rules for complex financial products are prohibited.
- Gambling and games – Advertisements for unaccredited gambling websites are prohibited.
- Additional Content Restrictions Specific to Ads Shown in Spain – In addition to the restrictions under 1(a) and 1(b), ad content that runs in Spain is prohibited by Spanish law from containing any of the following:
- Content against Spanish Constitution – Any content involving the commission of an offense or that infringes the principle of equality (i.e. discrimination based on place of birth, race, gender, religion), the right to honor, personal and family privacy and self-image, or the principle of protection of young people and children.
- Content against Women – any advertisements that show women in a vexatious or discriminatory manner, either by the use of their bodies or parts of it as mere objects unrelated to the promoted product, or by associating their image with a stereotyped behavior that violates the bases of the Spanish legal system.
- Additional Content Restrictions Specific to Ads Shown in India – In addition to the restrictions under 1(a), ad content that runs in India is prohibited by Indian law from containing any of the following:
- Material that is seditious, or mutilates or disfigures the Indian flag, or uses the flag, name, emblem or seal of a government entity;
- Has the effect of causing disaffection among members of the police force;
- Insults or intimidates a scheduled caste or scheduled tribe, or promotes the practice of untouchability; or
- Portrays women in a derogatory or denigrating manner.
- Additional Content Restrictions Specific to Ads Shown in Italy – In addition to the restrictions under 1(a) and 1(b), ad content that runs in Italy is prohibited by Italian law from containing any of the following:
- Content against Italian law – Any content involving the commission of an offense or that infringes in any way Italian law, including content representing scenes in contrast with Italian law.
- Content against women – Any advertisements that show women in a vexatious or discriminatory manner, either by the use of their bodies or parts of it as mere objects unrelated to the promoted product, or by associating their image with a stereotyped behavior.
- Content against religions – Any content offending religious beliefs.
- Content concerning safety – Any content that may lead consumers, in particular minors, to be less cautious than usual or less watchful and responsible towards their own health and safety.
- E-cigarettes and refills – Any ads related to e-cigarettes and refill containers are prohibited.
- Additional Content Restrictions Specific to Ads Shown in the UK – In addition to the restrictions under 1(a) and 1(b), ad content that runs in the UK is prohibited by UK law from containing any of the following:
- Compliance – Content must comply with UK law, and be honest and truthful. As such, ad content must not be misleading to consumers.
- Offence – content must not cause offence on the grounds of: age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; and sex and sexual orientation.
- Prohibited Content Applicable to All Ads. Regardless of the country in which the advertisement is shown, Advertisers using the Discovery Ads service must observe the following restrictions:
- RESTRICTED CONTENT IN ADS. The Discovery Ads service may restrict or limit showing ad content that promotes the following:
- Age-sensitive products or services.
- Pharmaceutical products, medical devices, medical services or treatments.
- Financial products, such as banking, insurance and mortgage products, and investment advice.
- Any other products/services which may be restricted or limited in the local jurisdiction.
- ADVERTISER RESPONSIBILITIES.
Advertiser is responsible for ensuring compliance with the following when advertising with the Discovery Ads service:
- Ad content complies with the Discovery Ads Terms and Conditions for Advertisers, and all applicable law and regulations, including consumer protection law.
- Ad content does not violate the intellectual property and other proprietary and personal rights of any third party.
- Advertiser does not use the Discovery Ads service in a manner that threatens its integrity, performance, or availability thereof.
- Advertiser shall not use any part of the Discovery Service in connection with any apps or websites that are directed to children under 13 (and in certain jurisdictions under the age of 16), or otherwise target their advertising to such children.
Effective December 31st 2022 to December 31st 2022
DownloadTable of Contents
DISCOVERY ADS
ADVERTISER ACCEPTABLE USE POLICY
Effective Date: August 19, 2020
Branch reserves the right to modify this Advertiser Acceptable Use Policy at any time without notice.
- PROHIBITED CONTENT IN ADS
- Prohibited Content Applicable to All Ads. Regardless of the country in which the advertisement is shown, Advertisers using the Discovery Ads service must observe the following restrictions:
- Obscenity – No commonly used obscenities in any language are allowed.
- Adult content – All adult or pornographic content is prohibited.
- Trademark and Copyright – No unauthorized use of trademarked or copyrighted works, such as logos or slogans. Brands can use their owned trademarks.
- Branch – No mention or use of Branch (as a company) or its products and service offerings.
- Political advertising – No political advertising allowed of any form, including, but limited to, such advertising in favor of or against political officials or electoral candidates.
- Abusive, bullying or defamatory speech – Ads that attack specific groups or people, with no apparent advertising intent.
- Deceptive messaging – Ad copy that misleads a user about the functionality of an app or vastly overstates such functionality, or is otherwise false or considered to be unfair competition under applicable law.
- Illegality – No ads for apps, products or services of questionable legality. Examples include, without limitation, spying or hacking apps, apps that let you avoid speed traps, viruses, Trojan horses, worms, time bombs or cancel bots and content that contains computer programming routines that are intended to damage, surreptitiously intercept, detrimentally interfere with or expropriate any system, data or personal data.
- Firearms, weapons, munitions – No advertising for firearms, weapons or munitions, even in jurisdictions where such commerce is legal.
- Tobacco/Cannabis/Alcohol – Any ads related to tobacco, cannabis, or alcohol are prohibited, even in jurisdictions where such commerce is legal. (Exception for CBD products that do not contain THC.)
- Additional Content Restrictions Specific to Ads Shown in the European Union (“EU”) – In addition to the restrictions under 1(a), ad content that runs in the EU is prohibited from containing any of the following:
- Foreign language content – Any advertisement should be made available in the local language unless it can be assumed that consumers are proficient in English.
- Prescription drugs/online pharmacies – Prescription medications, or medications subject to reimbursement by social security must not be advertised to the general public. Similarly, online advertisements to promote online pharmacies is prohibited.
- Virtual currency – Advertisements for derivative products based on crypto-currencies (i.e. binary options, CFD, Forex) which are subject to specific rules for complex financial products are prohibited.
- Gambling and games – Advertisements for unaccredited gambling websites are prohibited.
- Additional Content Restrictions Specific to Ads Shown in Spain – In addition to the restrictions under 1(a) and 1(b), ad content that runs in Spain is prohibited by Spanish law from containing any of the following:
- Content against Spanish Constitution – Any content involving the commission of an offense or that infringes the principle of equality (i.e. discrimination based on place of birth, race, gender, religion), the right to honor, personal and family privacy and self-image, or the principle of protection of young people and children.
- Content against Women – any advertisements that show women in a vexatious or discriminatory manner, either by the use of their bodies or parts of it as mere objects unrelated to the promoted product, or by associating their image with a stereotyped behavior that violates the bases of the Spanish legal system.
- Additional Content Restrictions Specific to Ads Shown in India – In addition to the restrictions under 1(a), ad content that runs in India is prohibited by Indian law from containing any of the following:
- Material that is seditious, or mutilates or disfigures the Indian flag, or uses the flag, name, emblem or seal of a government entity;
- Has the effect of causing disaffection among members of the police force;
- Insults or intimidates a scheduled caste or scheduled tribe, or promotes the practice of untouchability; or
- Portrays women in a derogatory or denigrating manner.
- Additional Content Restrictions Specific to Ads Shown in Italy – In addition to the restrictions under 1(a) and 1(b), ad content that runs in Italy is prohibited by Italian law from containing any of the following:
- Content against Italian law – Any content involving the commission of an offense or that infringes in any way Italian law, including content representing scenes in contrast with Italian law.
- Content against women – Any advertisements that show women in a vexatious or discriminatory manner, either by the use of their bodies or parts of it as mere objects unrelated to the promoted product, or by associating their image with a stereotyped behavior.
- Content against religions – Any content offending religious beliefs.
- Content concerning safety – Any content that may lead consumers, in particular minors, to be less cautious than usual or less watchful and responsible towards their own health and safety.
- E-cigarettes and refills – Any ads related to e-cigarettes and refill containers are prohibited.
- Additional Content Restrictions Specific to Ads Shown in the UK – In addition to the restrictions under 1(a) and 1(b), ad content that runs in the UK is prohibited by UK law from containing any of the following:
- Compliance – Content must comply with UK law, and be honest and truthful. As such, ad content must not be misleading to consumers.
- Offence – content must not cause offence on the grounds of: age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; and sex and sexual orientation.
- Prohibited Content Applicable to All Ads. Regardless of the country in which the advertisement is shown, Advertisers using the Discovery Ads service must observe the following restrictions:
- RESTRICTED CONTENT IN ADS. The Discovery Ads service may restrict or limit showing ad content that promotes the following:
- Age-sensitive products or services.
- Pharmaceutical products, medical devices, medical services or treatments.
- Financial products, such as banking, insurance and mortgage products, and investment advice.
- Any other products/services which may be restricted or limited in the local jurisdiction.
- ADVERTISER RESPONSIBILITIES.
Advertiser is responsible for ensuring compliance with the following when advertising with the Discovery Ads service:
- Ad content complies with the Discovery Ads Terms and Conditions for Advertisers, and all applicable law and regulations, including consumer protection law.
- Ad content does not violate the intellectual property and other proprietary and personal rights of any third party.
- Advertiser does not use the Discovery Ads service in a manner that threatens its integrity, performance, or availability thereof.
- Advertiser shall not use any part of the Discovery Service in connection with any apps or websites that are directed to children under 13 (and in certain jurisdictions under the age of 16), or otherwise target their advertising to such children.
Effective December 5th 2022 to December 31st 2022
DownloadTable of Contents
DISCOVERY ADS
ADVERTISER ACCEPTABLE USE POLICY
Effective Date: August 19, 2020
Branch reserves the right to modify this Advertiser Acceptable Use Policy at any time without notice.
1. PROHIBITED CONTENT IN ADS
(a) Prohibited Content Applicable to All Ads. Regardless of the country in which the advertisement is shown, Advertisers using the Discovery Ads service must observe the following restrictions:
Obscenity – No commonly used obscenities in any language are allowed.
Adult content – All adult or pornographic content is prohibited.
Trademark and Copyright – No unauthorized use of trademarked or copyrighted works, such as logos or slogans. Brands can use their owned trademarks.
Branch – No mention or use of Branch (as a company) or its products and service offerings.
Political advertising – No political advertising allowed of any form, including, but limited to, such advertising in favor of or against political officials or electoral candidates.
Abusive, bullying or defamatory speech – Ads that attack specific groups or people, with no apparent advertising intent.
Deceptive messaging – Ad copy that misleads a user about the functionality of an app or vastly overstates such functionality, or is otherwise false or considered to be unfair competition under applicable law.
Illegality – No ads for apps, products or services of questionable legality. Examples include, without limitation, spying or hacking apps, apps that let you avoid speed traps, viruses, Trojan horses, worms, time bombs or cancel bots and content that contains computer programming routines that are intended to damage, surreptitiously intercept, detrimentally interfere with or expropriate any system, data or personal data.
Firearms, weapons, munitions – No advertising for firearms, weapons or munitions, even in jurisdictions where such commerce is legal.
Tobacco/Cannabis/Alcohol – Any ads related to tobacco, cannabis, or alcohol are prohibited, even in jurisdictions where such commerce is legal. (Exception for CBD products that do not contain THC.)
(b) Additional Content Restrictions Specific to Ads Shown in the European Union (“EU”) – In addition to the restrictions under 1(a), ad content that runs in the EU is prohibited from containing any of the following:
Foreign language content – Any advertisement should be made available in the local language unless it can be assumed that consumers are proficient in English.
Prescription drugs/online pharmacies – Prescription medications, or medications subject to reimbursement by social security must not be advertised to the general public. Similarly, online advertisements to promote online pharmacies is prohibited.
Virtual currency – Advertisements for derivative products based on crypto-currencies (i.e. binary options, CFD, Forex) which are subject to specific rules for complex financial products are prohibited.
Gambling and games – Advertisements for unaccredited gambling websites are prohibited.
(c) Additional Content Restrictions Specific to Ads Shown in Spain – In addition to the restrictions under 1(a) and 1(b), ad content that runs in Spain is prohibited by Spanish law from containing any of the following:
Content against Spanish Constitution – Any content involving the commission of an offense or that infringes the principle of equality (i.e. discrimination based on place of birth, race, gender, religion), the right to honor, personal and family privacy and self-image, or the principle of protection of young people and children.
Content against Women – any advertisements that show women in a vexatious or discriminatory manner, either by the use of their bodies or parts of it as mere objects unrelated to the promoted product, or by associating their image with a stereotyped behavior that violates the bases of the Spanish legal system.
(d) Additional Content Restrictions Specific to Ads Shown in India – In addition to the restrictions under 1(a), ad content that runs in India is prohibited by Indian law from containing any of the following:
- Material that is seditious, or mutilates or disfigures the Indian flag, or uses the flag, name, emblem or seal of a government entity;
- Has the effect of causing disaffection among members of the police force;
- Insults or intimidates a scheduled caste or scheduled tribe, or promotes the practice of untouchability; or
- Portrays women in a derogatory or denigrating manner.
(e) Additional Content Restrictions Specific to Ads Shown in Italy – In addition to the restrictions under 1(a) and 1(b), ad content that runs in Italy is prohibited by Italian law from containing any of the following:
Content against Italian law – Any content involving the commission of an offense or that infringes in any way Italian law, including content representing scenes in contrast with Italian law.
Content against women – Any advertisements that show women in a vexatious or discriminatory manner, either by the use of their bodies or parts of it as mere objects unrelated to the promoted product, or by associating their image with a stereotyped behavior.
Content against religions – Any content offending religious beliefs.
Content concerning safety – Any content that may lead consumers, in particular minors, to be less cautious than usual or less watchful and responsible towards their own health and safety.
E-cigarettes and refills – Any ads related to e-cigarettes and refill containers are prohibited.
(f) Additional Content Restrictions Specific to Ads Shown in the UK – In addition to the restrictions under 1(a) and 1(b), ad content that runs in the UK is prohibited by UK law from containing any of the following:
Compliance – Content must comply with UK law, and be honest and truthful. As such, ad content must not be misleading to consumers.
Offence – content must not cause offence on the grounds of: age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; and sex and sexual orientation.
2. RESTRICTED CONTENT IN ADS. The Discovery Ads service may restrict or limit showing ad content that promotes the following:
- Age-sensitive products or services.
- Pharmaceutical products, medical devices, medical services or treatments.
- Financial products, such as banking, insurance and mortgage products, and investment advice.
- Any other products/services which may be restricted or limited in the local jurisdiction.
3. ADVERTISER RESPONSIBILITIES.
Advertiser is responsible for ensuring compliance with the following when advertising with the Discovery Ads service:
- Ad content complies with the Discovery Ads Terms and Conditions for Advertisers, and all applicable law and regulations, including consumer protection law.
- Ad content does not violate the intellectual property and other proprietary and personal rights of any third party.
- Advertiser does not use the Discovery Ads service in a manner that threatens its integrity, performance, or availability thereof.
- Advertiser shall not use any part of the Discovery Service in connection with any apps or websites that are directed to children under 13 (and in certain jurisdictions under the age of 16), or otherwise target their advertising to such children.
Discovery Service Partner Acceptable Use Policy
Effective December 31st 2022
DownloadTable of Contents
DISCOVERY SERVICE
PARTNER ACCEPTABLE USE POLICY
Effective Date: March 9, 2020
This Acceptable Use Policy (“AUP”) is incorporated by reference into the Discovery Search Agreement in effect between Company and Branch (“Agreement”).
Definitions. The capitalized terms that are not defined in this AUP will have the meanings assigned to them in the Agreement.
Prohibited Actions. Company will not, directly or indirectly, take any of the following actions, and will use reasonable efforts to ensure that the End Users do not take any of the following actions:
- Make any functionality of the Discovery Service or Branch Technology available to a third party through any means, including, without limitation, any hosting, application services provider, service bureau, or other type of service, other than as expressly permitted by the Agreement; or
- Rent, lease, or sublicense Company’s access to any part of the Discovery Service or Branch Technology to another person, other than as expressly permitted by the Agreement; or
- Generate automated, fraudulent or otherwise invalid clicks, impressions or other engagement actions; or
- Use any automated tool (e.g., robots, spiders) to access or use any part of the Discovery Service or Branch Technology; or
- Circumvent or disable any digital rights management, usage rules, or other security features of any part of the Discovery Service or Branch Technology; or
- Directly or indirectly modify, reverse engineer, reverse compile or disassemble or cause any other party to modify, reverse engineer, reverse compile or disassemble, any part of the Discovery Service or Branch Technology, other than as expressly permitted by the Agreement; or
- Use any part of the Discovery Service or Branch Technology in a manner that threatens the integrity, performance, or availability thereof; or
- Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on the Branch Technology; or
- Use any part of the Discovery Service or Branch Technology in connection with any apps or websites that are directed to children under 13 (and in certain jurisdictions under the age of 16); or
- Knowingly allow children under 13 (and in certain jurisdictions under the age of 16) to use the Discovery Service or Branch Technology; or
- Use any part of the Discovery Service or Branch Technology to distribute content or information that:
- Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, misleading, fraudulent, vulgar, obscene, libelous, infringing of another’s intellectual property rights, invasive of another's privacy, hateful, promotes illegal discrimination, or is racially, ethnically or otherwise objectionable; or
- Contains material that is seditious, or mutilates or disfigures the Indian flag, or uses the flag, name, emblem or seal of a government entity for the purpose of trade, or has the effect of causing disaffection among members of the police force, or insults or intimidates a scheduled caste or scheduled tribe, or promotes the practice of untouchability, or portrays women in a derogatory or denigrating manner, or promotes the production, sale or consumption of tobacco products, alcohol or other intoxicants; or contains false information pertaining to a political candidate in India, or constitutes an unfair trade practice under applicable law; or
- The sender does not have a right to distribute, whether by law, contract, or fiduciary obligation; or
- Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or
- Includes sensitive information such as end user account passwords or payment information, medical records, government identifiers, sexual orientation and other information considered sensitive under applicable law.
Effective December 5th 2022 to December 31st 2022
DownloadTable of Contents
DISCOVERY SERVICE
PARTNER ACCEPTABLE USE POLICY
Effective Date: March 9, 2020
This Acceptable Use Policy (“AUP”) is incorporated by reference into the Discovery Search Agreement in effect between Company and Branch (“Agreement”).
Definitions. The capitalized terms that are not defined in this AUP will have the meanings assigned to them in the Agreement.
Prohibited Actions. Company will not, directly or indirectly, take any of the following actions, and will use reasonable efforts to ensure that the End Users do not take any of the following actions:
- Make any functionality of the Discovery Service or Branch Technology available to a third party through any means, including, without limitation, any hosting, application services provider, service bureau, or other type of service, other than as expressly permitted by the Agreement; or
- Rent, lease, or sublicense Company’s access to any part of the Discovery Service or Branch Technology to another person, other than as expressly permitted by the Agreement; or
- Generate automated, fraudulent or otherwise invalid clicks, impressions or other engagement actions; or
- Use any automated tool (e.g., robots, spiders) to access or use any part of the Discovery Service or Branch Technology; or
- Circumvent or disable any digital rights management, usage rules, or other security features of any part of the Discovery Service or Branch Technology; or
- Directly or indirectly modify, reverse engineer, reverse compile or disassemble or cause any other party to modify, reverse engineer, reverse compile or disassemble, any part of the Discovery Service or Branch Technology, other than as expressly permitted by the Agreement; or
- Use any part of the Discovery Service or Branch Technology in a manner that threatens the integrity, performance, or availability thereof; or
- Remove, alter, or obscure any proprietary notices (including copyright and trademark notices) on the Branch Technology; or
- Use any part of the Discovery Service or Branch Technology in connection with any apps or websites that are directed to children under 13 (and in certain jurisdictions under the age of 16); or
- Knowingly allow children under 13 (and in certain jurisdictions under the age of 16) to use the Discovery Service or Branch Technology; or
- Use any part of the Discovery Service or Branch Technology to distribute content or information that:
- Is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, misleading, fraudulent, vulgar, obscene, libelous, infringing of another’s intellectual property rights, invasive of another's privacy, hateful, promotes illegal discrimination, or is racially, ethnically or otherwise objectionable; or
- Contains material that is seditious, or mutilates or disfigures the Indian flag, or uses the flag, name, emblem or seal of a government entity for the purpose of trade, or has the effect of causing disaffection among members of the police force, or insults or intimidates a scheduled caste or scheduled tribe, or promotes the practice of untouchability, or portrays women in a derogatory or denigrating manner, or promotes the production, sale or consumption of tobacco products, alcohol or other intoxicants; or contains false information pertaining to a political candidate in India, or constitutes an unfair trade practice under applicable law; or
- The sender does not have a right to distribute, whether by law, contract, or fiduciary obligation; or
- Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or
- Includes sensitive information such as end user account passwords or payment information, medical records, government identifiers, sexual orientation and other information considered sensitive under applicable law.
Discovery Privacy Policy
Effective March 6th 2025
DownloadTable of Contents
Branch Discovery Privacy Policy
Last updated March 6, 2025
Select Language:
English
Vietnamese (Tiếng Việt)
Thai (ไทย)
Malay (Melayu)
Indonesian (bahasa Indonesia)
Italian (Italiano)
German (Deutsch)
French (Français)
Spanish (Español)
Polish (Polski)
Vietnamese (Tiếng Việt)
Thai (ไทย)
Malay (Melayu)
Indonesian (bahasa Indonesia)
Italian (Italiano)
German (Deutsch)
French (Français)
Spanish (Español)
Polish (Polski)
Branch Discovery Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Discovery Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address), usage and engagement data (e.g., impressions and clicks), and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Discovery Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Discovery Services and use it for any purpose. We disclose information to our vendors and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Discovery Services to our Customers, they may use a different name to describe their use of Branch’s Discovery Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", “our”, or "we") offers a Discovery service (the “Discovery Services”), that enables developers of mobile applications and device features using the Discovery Services (our "Customers") to provide personalized recommendations and results (including intent-based links into their apps) on their end users' mobile devices, giving their end users ("you” or "Users") simplified access to completing an action (for example, to quickly navigate to a deep page or content within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Discovery Privacy Policy (the “Discovery Privacy Policy”) explains what information Branch uses to provide the Discovery Services, and how it shares and protects data obtained by Branch through the Discovery Services.
Please note that this Discovery Privacy Policy only applies to the Discovery Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Discovery Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, excluding the Discovery Services which are governed by this Discovery Privacy Policy, please review the Branch privacy policy posted here. The Discovery Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Discovery Services?
Branch provides technology so Customers can provide their Users with personalized recommendations and query results. We do this in two main ways. First, Branch leverages data from Users through the Discovery Services, through other Branch services, and from Customers to enhance and tailor recommendations and query results. Second, Branch provides Customers with mobile deep-linking technology to suggest deep links for recommendations and query results. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to recommend content and respond to Users’ queries with personalized suggestions and intent-based deep links, which in turn helps Users by giving them relevant content and deep links to simplify access to completing an action (for example, to resume an action in an app, identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Discovery Services?
User Data
Below, we explain what information we collect from Users through the Discovery Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Discovery Services. The Branch Discovery Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Discovery Services and for what purposes this information is being collected.
Information Collected | Purpose |
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized recommendations, results, and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing recommendations, results, and advertising to the device’s country and language settings. |
Query | Used to respond to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact, or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Operating System | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Operating System Version | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Screen Resolution | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Screen Size | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Discovery Services Software Data | Information about the Discovery Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
App Categories | Categories of apps on the User’s phone. Used to serve relevant recommendations, results, and advertising. |
Usage & Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks, usage activity) with the Discovery Services and apps on the device, including query results, advertisements, and/or apps used. Used to serve personalized recommendations, results, and advertising; improve the Discovery Services; and for reporting. |
In certain cases, Customers have configured the Discovery Services to operate on a device without sending either the advertising identifier or queries to Branch servers. In such cases:
- the Discovery Services will analyze such information stored on your mobile device to serve recommendations, results, and advertising. Such analysis will be conducted within your device, and Branch servers do not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device recommendations or results and advertising.
In addition to the information we collect identified above, the Discovery Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant recommendations, results, and advertising for mobile app content. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data in connection with your advertising identifier or in a way that directly identifies you to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us, including through their partners such as analytics providers (“Partners”), to help better direct advertising to their desired audiences delivered through the Discovery Services (“Customer Data”). Such Customer Data may include data similar to the User Data we collect as described above. It may also include information about actions taken by Customers’ end users after seeing Customer’s recommendations or advertisements in the Discovery Services, such as installing or interacting with the Customer’s app (“Postback Data”). As with the data we collect directly from Users, we use Customer Data and Postback Data to provide and improve the Discovery Services, as well as to provide other Branch products and services, and generally to serve our Customers. Branch is not responsible for Customer or Partner’s collection, use, or disclosure of Customer Data or Postback Data.
How Does Branch Use Information Collected by the Discovery Services, and What Information Does Branch Use to Provide the Discovery Services?
Data Branch collects through the Discovery Services is processed:
- to provide, maintain, optimize, research, and improve the Discovery Services, including to develop recommendations and results for User queries, and improve their relevance and/or usefulness.
- to better understand how and from where Users come to click on certain deep links or content and what types of links and content are popular.
- to serve recommendations and advertisements in connection with Users’ usage and engagement.
- to fulfill Customers’ and prospective Customers’ requests for the Discovery Services including processing Customer Data provided by them and transferring User data to them. Branch does not control how Customers use information received from Branch, and Users should read Customers’ privacy policies to understand how Customers use information they provide to and receive from Branch.
- to use for internal and Customer business purposes, including to support both the Discovery Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch commits to maintain and use the information in de-identified form. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also disclose such data to any other parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor recommendations, results of User queries, and advertisements.
Our Customers’ Use of Information
We require that our Customers utilize the Discovery Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Discovery Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Discovery Services.
User Choices
Where available, you may be able to modify what data Customers send to Branch by (1) deleting the Customer app through which You use the Discovery Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track & Global Privacy Control
The Discovery Services are designed for mobile applications and therefore do not respond to web browser-based signals such as “Do Not Track” or the Global Privacy Control.
When Does Branch Disclose Information?
In addition to the ways described above, Branch may also disclose information to others under the following circumstances:
- With third-party vendors and consultants who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking.
- With our Customers and their vendors or agents, as described in this Discovery Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Discovery Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Discovery Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Branch retains the information we collect through our Discovery Services for no more time than is needed to serve the legitimate business purposes for which it was collected, or as necessary to comply with our legal obligations. When we have no ongoing legitimate business need to process your personal information, we either delete it or pseudonymize it unless otherwise required by applicable law or otherwise agreed to between Branch and the Customer.
Personal data collected via the Discovery Services are stored in a directly identifiable form for no more than 6 months, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Discovery Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Discovery Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 18). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 18) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information as required by law.
Your Rights
Under applicable law and depending on where you reside, You may have the right to access, rectify, erase and restrict the processing of Your personal data. You may also have the right to object to Branch’s processing of Your data or exercise other rights, all in accordance with applicable law. Information on how you can exercise your rights under applicable law is available here.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California and Certain Other U.S. States
The California Consumer Privacy Act of 2018 (“CCPA”) and applicable privacy laws of certain other U.S. states provide certain rights to natural persons who are residents of California or such other states. Our privacy notice for California and such other states is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
or by email at discoveryprivacy@branch.io.
Chính sách Quyền riêng tư Dịch vụ Discovery của Branch (Tiếng Việt)
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Discovery Branch của chúng tôi giúp Người dùng của Khách hàng điều hướng thiết bị di động với các đề xuất phù hợp hơn và khả năng tìm kiếm được cải thiện. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu ở cấp độ thiết bị (ví dụ: mã nhận dạng quảng cáo và địa chỉ IP), dữ liệu sử dụng và tương tác (ví dụ: hiển thị và nhấp chuột) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Discovery, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Discovery và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp và Khách hàng của mình và cũng để tuân thủ luật pháp, nhằm bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Do chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Discovery cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Discovery của Branch (ví dụ: “Scout” hoặc “Finder”). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. (“Branch”, “chúng tôi” hoặc “của chúng tôi”) cung cấp dịch vụ Discovery (“Dịch vụ Discovery”), cho phép các nhà phát triển ứng dụng di động và tính năng thiết bị sử dụng Dịch vụ Discovery (“Khách hàng” của chúng tôi) cung cấp các đề xuất và kết quả được cá nhân hóa (bao gồm các liên kết dựa trên ý định vào ứng dụng của họ) trên thiết bị di động của người dùng cuối, cung cấp cho người dùng cuối của họ (“bạn” hoặc “Người dùng”) quyền truy cập đơn giản để hoàn thành một hành động (ví dụ: để nhanh chóng điều hướng đến một trang sâu hoặc nội dung trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Dịch vụ Discovery của Branch (“Chính sách Quyền riêng tư Dịch vụ Discovery”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Discovery và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Discovery.
Xin lưu ý rằng Chính sách Quyền riêng tư Dịch vụ Discovery này chỉ áp dụng cho Dịch vụ Discovery. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Discovery, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, ngoại trừ Dịch vụ Discovery được điều chỉnh bởi Chính sách Quyền riêng tư Dịch vụ Discovery này, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Discovery và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Discovery là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp cho Người dùng của họ các đề xuất và kết quả truy vấn được cá nhân hóa. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Discovery, thông qua các dịch vụ khác của Branch và từ Khách hàng để nâng cao và điều chỉnh các đề xuất và kết quả truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để gợi ý các liên kết sâu cho các đề xuất và kết quả truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ: “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ: “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Branch thường không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng đề xuất nội dung và phản hồi các truy vấn của Người dùng với các gợi ý được cá nhân hóa và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để tiếp tục một hành động trong ứng dụng, xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị).
Branch thu thập thông tin nào từ Dịch vụ Discovery?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Discovery. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi đặc biệt khuyến cáo Khách hàng không chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Discovery. Các SDK và API của Dịch vụ Discovery của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Discovery thu thập tự động và thông tin này được thu thập cho mục đích gì.
Thông tin được thu thập | Mục đích |
| Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các đề xuất, kết quả và quảng cáo được cá nhân hóa. |
Địa chỉ IP | Được sử dụng để hiểu vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh các đề xuất, kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Được sử dụng để trả lời các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại”). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Discovery | Thông tin về phần mềm Dịch vụ Discovery đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Danh mục Ứng dụng | Danh mục ứng dụng trên điện thoại của Người dùng. Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan. |
Dữ liệu Sử dụng & Tương tác | Thông tin liên quan đến tương tác của Người dùng (ví dụ: lượt hiển thị, lượt nhấp, hoạt động sử dụng) với Dịch vụ Discovery và các ứng dụng trên thiết bị, bao gồm kết quả truy vấn, quảng cáo và/hoặc ứng dụng được sử dụng. Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo được cá nhân hóa; cải thiện Dịch vụ Discovery; và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Discovery để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hoặc truy vấn đến máy chủ Branch. Trong những trường hợp như vậy:
- Dịch vụ Discovery sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các đề xuất, kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và máy chủ Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc tạm thời địa chỉ IP cho mục đích thống kê và đồng bộ hóa dữ liệu ẩn danh từ máy chủ để cải thiện các đề xuất hoặc kết quả và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Discovery có thể phân tích thông tin lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập được qua các dịch vụ của thiết bị di động để cung cấp các đề xuất, kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động. Việc phân tích thông tin có thể truy cập thông qua thiết bị di động sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó liên quan đến mã định dạng quảng cáo hoặc theo cách trực tiếp xác định danh tính của bạn để tiến hành phân tích này.
Dữ liệu khách hàng & Dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi, bao gồm thông qua các đối tác của họ như nhà cung cấp phân tích (“Đối tác”), để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Discovery (“Dữ liệu khách hàng”). Dữ liệu Khách hàng đó có thể bao gồm dữ liệu tương tự như Dữ liệu Người dùng mà chúng tôi thu thập như được mô tả ở trên. Thông tin này cũng có thể bao gồm thông tin về các hành động mà người dùng cuối của Khách hàng thực hiện sau khi xem các đề xuất hoặc quảng cáo của Khách hàng trong Dịch vụ Discovery, chẳng hạn như cài đặt hoặc tương tác với ứng dụng của Khách hàng (“Dữ liệu đăng lại”). Cũng như dữ liệu chúng tôi thu thập trực tiếp từ Người dùng, chúng tôi sử dụng Dữ liệu khách hàng và Dữ liệu đăng lại để cung cấp và cải thiện Dịch vụ Discovery, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung để phục vụ Khách hàng của chúng tôi. Branch không chịu trách nhiệm về việc Khách hàng hoặc Đối tác thu thập, sử dụng hoặc tiết lộ Dữ liệu khách hàng hoặc Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Discovery thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Discovery?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Discovery được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Discovery, bao gồm cả việc phát triển các đề xuất và kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của chúng.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu hoặc nội dung và những loại liên kết và nội dung nào phổ biến.
- để cung cấp các đề xuất và quảng cáo liên quan đến việc sử dụng và tương tác của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Discovery, bao gồm cả xử lý Dữ liệu Khách hàng do họ cung cấp và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin nhận được từ Branch, và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ cung cấp cho và nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Discovery và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch cam kết duy trì và sử dụng thông tin dưới dạng hủy xác định. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể tiết lộ dữ liệu đó với bất kỳ bên nào khác, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh các đề xuất, kết quả truy vấn của Người dùng và quảng cáo.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Discovery một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Discovery hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Discovery.
Lựa chọn của người dùng
Nếu có, bạn có thể sửa đổi dữ liệu Khách hàng gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Discovery, (2) sửa đổi cài đặt trong ứng dụng Khách hàng hoặc (3) đặt lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không Theo dõi & Kiểm soát Quyền riêng tư Toàn cầu
Dịch vụ Discovery được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu dựa trên trình duyệt web, ví dụ như “Không Theo dõi” hoặc Kiểm soát Quyền riêng tư Toàn cầu.
Khi nào Branch Tiết lộ Thông tin?
Ngoài những cách được mô tả ở trên, Branch cũng có thể tiết lộ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp và nhà tư vấn và các nhà cung cấp bên thứ ba làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án.
- Với Khách hàng của chúng tôi và nhà cung cấp hoặc đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Dịch vụ Discovery này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý và để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Discovery là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Liên kết Dịch vụ Discovery đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Branch lưu giữ thông tin chúng tôi thu thập thông qua Dịch vụ Discovery trong thời gian không lâu hơn mức cần thiết để phục vụ các mục đích kinh doanh hợp pháp mà thông tin được thu thập hoặc khi cần thiết để tuân thủ các nghĩa vụ pháp lý của mình. Khi chúng tôi không còn nhu cầu kinh doanh hợp pháp để xử lý thông tin cá nhân của bạn, chúng tôi sẽ xóa hoặc ẩn danh thông tin đó, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Dữ liệu cá nhân được thu thập thông qua Dịch vụ Discovery được lưu trữ ở dạng có thể xác định trực tiếp trong vòng không quá 6 tháng, sau đó dữ liệu này sẽ bị xóa hoặc được ẩn danh. Bất kỳ và tất cả các nhật ký được ẩn danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Discovery thu thập sau những thời hạn này để ngăn chặn gian lận, phân tích hoặc phản hồi, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Discovery không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành và tùy thuộc vào nơi bạn cư trú, Bạn có thể có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có thể có quyền phản đối việc Branch xử lý dữ liệu của Bạn hoặc thực hiện các quyền khác, tất cả đều phải phù hợp với luật hiện hành. Thông tin về cách bạn có thể thực hiện các quyền của mình theo luật hiện hành có tại đây.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Người phụ trách Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
California và một số tiểu bang khác của Hoa Kỳ
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) và luật về quyền riêng tư hiện hành của một số tiểu bang khác của Hoa Kỳ cung cấp một số quyền nhất định cho các thể nhân là cư dân của California hoặc của các tiểu bang đó. Thông báo về quyền riêng tư của chúng tôi cho California và các tiểu bang khác có tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Dịch vụ Discovery này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Dịch vụ Discovery này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Người phụ trách Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
hoặc qua email tại discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Discovery (ไทย)
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราด้วยวิธีที่คำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการฝึกฝนการย่อขนาดข้อมูล การจำกัดข้อมูลที่เราเปิดเผย และดำเนินมาตรการเพื่อคุ้มครองข้อมูลของเรา โดยปกติแล้ว บริการ Discovery ของ Branch ช่วยให้ผู้ใช้ของลูกค้าสามารถนำทางอุปกรณ์มือถือของตนด้วยคำแนะนำที่เกี่ยวข้องมากขึ้น และความสามารถในการค้นหาที่ดีขึ้น ในการให้บริการเหล่านี้ เราจะเก็บรวบรวมข้อมูลระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) ข้อมูลการใช้งานและการมีส่วนร่วม (เช่น จำนวนการแสดงผลและการคลิก) และข้อมูลการสอบถาม (เช่น “t”, “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Discovery ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้เรายังอาจแยกข้อมูลระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Discovery และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ขายและลูกค้าของเรา และยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Discovery ให้กับลูกค้าของเรา ลูกค้าอาจอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Discovery ของ Branch (ตัวอย่างเช่น “Scout” หรือ “Finder”) ผู้ใช้ควรทบทวนนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” “ของเรา” หรือ “พวกเรา”) ให้บริการ Discovery (“บริการ Discovery”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือและฟีเจอร์อุปกรณ์มือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้คำแนะนำและผลลัพธ์ที่ปรับแต่งเฉพาะบุคคล (รวมทั้งลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง) บนอุปกรณ์มือถือของผู้ใช้ปลายทาง ช่วยให้ผู้ใช้ปลายทาง (“คุณ” หรือ “ผู้ใช้”) เข้าถึงการดำเนินการให้เสร็จสิ้นได้ง่ายขึ้น (เช่น การนำทางไปยังหน้าเว็บลึกหรือเนื้อหาภายในแอปเฉพาะได้อย่างรวดเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและดำเนินการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Discovery นี้ (“นโยบายความเป็นส่วนตัวของ Discovery”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Discovery และวิธีการแบ่งปันและคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Discovery
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Discovery นี้ใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่ใช้บริการ Discovery คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch สำหรับนโยบายความเป็นส่วนตัวที่ใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch ยกเว้นบริการ Discovery ที่อยู่ภายใต้นโยบายความเป็นส่วนตัวของ Discovery นี้ โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่โพสต์ได้ที่นี่ บริการ Discovery และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch ซึ่งเรียกรวมกันว่า “แพลตฟอร์มของ Branch”
บริการ Discovery คืออะไร
Branch มีเทคโนโลยีเพื่อให้ลูกค้าสามารถให้คำแนะนำเฉพาะบุคคลและผลลัพธ์ตามข้อความค้นหาแก่ผู้ใช้ของตนได้ เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Discovery ผ่านบริการอื่น ๆ ของ Branch และจากลูกค้า เพื่อปรับปรุงและปรับผลลัพธ์ตามข้อความค้นหา ประการที่สอง Branch ให้บริการลูกค้าด้วยเทคโนโลยีการเชื่อมโยงโดยตรงสำหรับอุปกรณ์มือถือ เพื่อแนะนำลิงก์โดยตรงไปยังคำแนะนำและผลลัพธ์ตามข้อความค้นหา “การเชื่อมโยงโดยตรง” หมายถึงการให้ลิงก์ไปยังเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหรือบนเว็บไซต์ (เช่น “https://branch.io/security/”) แทนหน้าเริ่มต้นของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) ลิงก์โดยตรงจึงช่วยนำผู้ใช้ไปยังเนื้อหาเฉพาะภายในแอปโดยตรง โดยทั่วไปแล้ว Branch จะไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านอินเทอร์เฟซการเขียนโปรแกรมแอปพลิเคชันและ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถแนะนำเนื้อหา และตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยคำแนะนำเฉพาะบุคคลและลิงก์โดยตรงที่อิงตามความต้องการ ซึ่งจะช่วยให้ผู้ใช้ได้รับเนื้อหาที่เกี่ยวข้องและลิงก์โดยตรงเพื่อลดความซับซ้อนในการเข้าถึงเพื่อดำเนินการให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อดำเนินการต่อในแอป เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่ หรือค้นหาผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Discovery
ข้อมูลผู้ใช้
ต่อไปนี้เราจะอธิบายว่าเราเก็บรวบรวมข้อมูลใดจากผู้ใช้ผ่านบริการ Discovery เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแบ่งปันกับ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและมีสิทธิ์ที่จะแบ่งปันกับ Branch เราไม่แนะนำให้ลูกค้าแบ่งปันข้อมูลผู้ใช้ที่ละเอียดอ่อนกับเรา
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และอินเทอร์เฟซการเขียนโปรแกรมแอปพลิเคชัน (“API”) ประกอบด้วยโค้ดที่อนุญาตให้ลูกค้ารวมและใช้บริการ Discovery SDK และ API ของบริการ Discovery ของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่บังคับใช้ (กล่าวคือข้อมูลที่อาจระบุตัวบุคคลที่ไม่ซ้ำกันหรือสามารถเชื่อมโยงกลับไปยังแต่ละบุคคลได้) ตารางด้านล่างสรุปข้อมูลที่เก็บรวบรวมโดยอัตโนมัติจากบริการ Discovery และวัตถุประสงค์การเก็บรวบรวมข้อมูลนี้
ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
| ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้สำหรับระบุอุปกรณ์และแสดงคำแนะนำ ผลลัพธ์และโฆษณาที่ปรับตามความสนใจ |
ที่อยู่ IP | ใช้เพื่อทำความเข้าใจถึงตำแหน่งที่ตั้งทั่วไป และเพื่อวัตถุประสงค์ทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ตั้งอุปกรณ์ (ประเทศ ภาษา) | ใช้สำหรับปรับคำแนะนำ ผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ใช้เพื่อตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับคนดังคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวตนผู้ใด (ตัวอย่างเช่น “พิซซ่าในบริเวณใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาผู้ติดต่อ หรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ผู้ติดต่อของผู้ใช้หรือแอปที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการ) | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Discovery | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Discovery ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
หมวดหมู่แอป | ประเภทของแอปในโทรศัพท์ของผู้ใช้ ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง |
ข้อมูลการใช้งานและการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น จำนวนการแสดงผล การคลิก กิจกรรมการใช้งาน) กับบริการ Discovery และแอปบนอุปกรณ์ รวมถึงผลลัพธ์ของคำค้นหา โฆษณา และ/หรือแอปที่ใช้ ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์ และการโฆษณาที่ปรับตามความสนใจ ปรับปรุงบริการ Discovery และสำหรับการรายงาน |
ในบางกรณี ลูกค้าได้กำหนดค่าบริการ Discovery ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งตัวระบุโฆษณาหรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีดังกล่าว:
- บริการ Discovery จะวิเคราะห์ข้อมูลดังกล่าวที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และเซิร์ฟเวอร์ของ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วคราวเพื่อวัตถุประสงค์ทางสถิติและซิงค์ข้อมูลโดยไม่ระบุชื่อจากเซิร์ฟเวอร์ เพื่อปรับปรุงคำแนะนำหรือผลลัพธ์และการโฆษณาในอุปกรณ์
นอกเหนือจากข้อมูลที่เราเก็บรวบรวมตามที่ระบุไว้ข้างต้นแล้ว บริการ Discovery ยังอาจวิเคราะห์ข้อมูลที่จัดเก็บอยู่ในอุปกรณ์เคลื่อนที่ของคุณหรือเข้าถึงได้ผ่านบริการของอุปกรณ์เคลื่อนที่ของคุณ เพื่อให้คำแนะนำ ผลลัพธ์ และโฆษณาที่เกี่ยวข้องมากขึ้นสำหรับเนื้อหาแอปมือถือ การวิเคราะห์ข้อมูลดังกล่าวที่สามารถเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวที่เกี่ยวข้องกับตัวระบุโฆษณาของคุณ หรือในลักษณะที่ระบุตัวตนของคุณโดยตรงเพื่อดำเนินการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเรา รวมถึงผ่านทางพันธมิตรของตน เช่น ผู้ให้บริการวิเคราะห์ (“พันธมิตร”) เพื่อช่วยให้สามารถกำหนดทิศทางโฆษณาไปยังกลุ่มเป้าหมายที่ต้องการได้ดีขึ้น ซึ่งส่งผ่านบริการ Discovery (“ข้อมูลลูกค้า”) ข้อมูลลูกค้าดังกล่าวอาจรวมถึงข้อมูลที่คล้ายกับข้อมูลผู้ใช้ที่เราเก็บรวบรวมตามที่อธิบายไว้ข้างต้น นอกจากนี้ยังอาจรวมถึงข้อมูลเกี่ยวกับการดำเนินการของผู้ใช้ปลายทางของลูกค้าหลังจากเห็นคำแนะนำหรือโฆษณาของลูกค้าในบริการ Discovery เช่น การติดตั้งหรือการโต้ตอบกับแอปของลูกค้า (“ข้อมูลโพสต์แบค”) เช่นเดียวกับข้อมูลที่เราเก็บรวบรวมโดยตรงจากผู้ใช้ เราใช้ข้อมูลลูกค้าและข้อมูลโพสต์แบคเพื่อจัดหาและปรับปรุงบริการ Discovery ตลอดจนจัดหาผลิตภัณฑ์และบริการอื่น ๆ ของ Branch และโดยทั่วไปเพื่อให้บริการลูกค้าของเรา Branch จะไม่รับผิดชอบต่อการเก็บรวบรวม การใช้ หรือการเปิดเผยข้อมูลลูกค้าหรือข้อมูลโพสต์แบคของลูกค้าหรือพันธมิตร
Branch จะใช้ข้อมูลที่บริการ Discovery เก็บรวบรวมอย่างไรและข้อมูลใดที่ Branch จะใช้เพื่อให้บริการ Discovery
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Discovery ที่ได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Discovery ซึ่งรวมถึงพัฒนาคำแนะนำและผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้คลิกลิงก์โดยตรงบางลิงก์หรือบางเนื้อหาได้อย่างไร และจากที่ใด และลิงก์และเนื้อหาประเภทใดที่เป็นที่นิยม
- เพื่อแสดงคำแนะนำและโฆษณาที่เกี่ยวข้องกับการใช้งานและการมีส่วนร่วมของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและลูกค้าในอนาคตสำหรับบริการ Discovery การประมวลผลข้อมูลลูกค้าที่ให้มาโดยลูกค้าเหล่านั้นและการถ่ายโอนข้อมูลผู้ใช้ให้กับพวกเขา Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ให้และได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจภายในและลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Discovery และผลิตภัณฑ์และบริการของ Branch อื่น ๆ พัฒนาผลิตภัณฑ์และบริการใหม่ ๆ ทำการตลาดผลิตภัณฑ์หรือบริการ สนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กฎหมายที่เกี่ยวข้องอนุญาตหรือกำหนด
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และแบ่งปันรายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากรวมข้อมูลและ/หรือแยกข้อมูลระบุตัวตนแล้ว Branch มุ่งมั่นที่จะเก็บรักษาและใช้ข้อมูลในรูปแบบที่ไม่ระบุตัวตน เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือรวบรวมเพื่อวัตถุประสงค์ใด ๆ ซึ่งรวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและการตลาด และยังอาจเปิดเผยข้อมูลดังกล่าวกับบุคคลอื่น รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่กฎหมายและข้อตกลงของเรากับลูกค้าอนุญาต และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับคำแนะนำ ผลลัพธ์ของข้อความค้นหาของผู้ใช้ และโฆษณาให้เหมาะสม
การใช้ข้อมูลของลูกค้าของเรา
เราต้องการให้ลูกค้าของเราใช้บริการ Discovery ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขบางประการ Branch จะไม่รับผิดชอบต่อแนวทางปฏิบัติด้านข้อมูลของลูกค้าของเราผ่านบริการ Discovery หรืออื่น ๆ แนวทางปฏิบัติของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Discovery
ทางเลือกของผู้ใช้
หากมี คุณสามารถแก้ไขข้อมูลที่ลูกค้าส่งไปยัง Branch โดย (1) ลบแอปของลูกค้าที่คุณใช้บริการ Discovery (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) รีเซ็ตหรือติดตั้งแอปของลูกค้าหรือซอฟต์แวร์อุปกรณ์ใหม่
ห้ามติดตาม และการควบคุมความเป็นส่วนตัวทั่วโลก
บริการ Discovery ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณบนเว็บเบราว์เซอร์ เช่น “ห้ามติดตาม” หรือการควบคุมความเป็นส่วนตัวทั่วโลก
เมื่อใดที่ Branch จะเปิดเผยข้อมูล
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจเปิดเผยข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายและที่ปรึกษาบุคคลภายนอกที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงพื้นที่จัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ
- กับลูกค้าของเราและผู้ขายหรือตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของพวกเขาหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือตอบสนองต่อคำขอที่ถูกต้องตามกฎหมายและกระบวนการทางกฎหมาย และเพื่อสืบสวน ป้องกัน หรือกิจกรรมที่สงสัยหรือเกิดขึ้นจริงซึ่งเป็นกิจกรรมที่ต้องห้าม รวมถึงแต่ไม่จำกัดเพียงการฉ้อโกงและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า ผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขที่เกี่ยวข้องใด ๆ
- ที่เกี่ยวข้องหรือระหว่างการเจรจา การควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของเราของบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยของข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Discovery เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แบ่งปันรหัสผ่านไปยังอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
ลิงก์บริการ Discovery ไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ถูกควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราขอแนะนำให้คุณอ่านนโยบายความเป็นส่วนตัวของเว็บไซต์และแอปพลิเคชันแต่ละรายการที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อแนวปฏิบัติด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว การเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ถือเป็นความเสี่ยงของคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
Branch จะเก็บรักษาข้อมูลที่เราเก็บรวบรวมผ่านบริการ Discovery ของเราไว้เป็นเวลาไม่เกินที่จําเป็น เพื่อตอบสนองวัตถุประสงค์ทางธุรกิจที่ชอบด้วยกฎหมายที่เราเก็บรวบรวม หรือตามความจําเป็นเพื่อปฏิบัติตามภาระผูกพันทางกฎหมายของเรา เมื่อเราไม่มีความจําเป็นทางธุรกิจที่ชอบด้วยกฎหมายในการประมวลผลข้อมูลส่วนบุคคลของคุณ เราจะลบหรือใช้นามแฝง เว้นเสียแต่ว่ากฎหมายที่บังคับใช้จะกําหนดไว้เป็นอย่างอื่นหรือ Branch กับลูกค้าได้ตกลงไว้เป็นอย่างอื่น
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Discovery จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้โดยตรงไม่เกิน 6 เดือน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่เกี่ยวข้องจะกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงกันระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Discovery เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Discovery ไม่ได้มุ่งเป้าไปที่เด็ก เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับเด็กอายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีในเขตอำนาจศาลบางแห่ง) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับเด็กอายุต่ำกว่า 13 ปี (และอายุต่ำกว่า 16 ปีในเขตอำนาจศาลบางแห่ง) ที่ละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ได้รับอย่างไม่เหมาะสมทันที ตามที่กฎหมายกำหนด
สิทธิ์ของคุณ
ภายใต้กฎหมายที่บังคับใช้และขึ้นอยู่กับประเทศที่คุณอาศัยอยู่ คุณอาจมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังอาจมีสิทธิ์คัดค้านการประมวลผลข้อมูลของคุณโดย Branch หรือใช้สิทธิ์อื่น ๆ ทั้งหมดตามกฎหมายที่บังคับใช้ คุณสามารถดูข้อมูลเกี่ยวกับวิธีการใช้สิทธิ์ของคุณภายใต้กฎหมายที่บังคับใช้ได้ที่นี่
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้จากหัวข้อ “ติดต่อเรา” ด้านล่างหรือกับหน่วยงานกำกับดูแล
รัฐแคลิฟอร์เนียและรัฐอื่น ๆ บางแห่งในสหรัฐอเมริกา
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (“CCPA”) และกฎหมายความเป็นส่วนตัวที่บังคับใช้ของรัฐอื่น ๆ บางแห่งในสหรัฐอเมริกา ให้สิทธิ์บางประการแก่บุคคลธรรมดาที่เป็นผู้อยู่อาศัยในรัฐแคลิฟอร์เนียหรือรัฐอื่น ๆ ดังกล่าว สามารถอ่านประกาศเกี่ยวกับความเป็นส่วนตัวของเราสำหรับรัฐแคลิฟอร์เนียและรัฐอื่น ๆ ดังกล่าวได้ ที่นี่
ติดต่อเรา สอบถามข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Discovery นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Discovery ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดในนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้าเพจ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
หรือส่งอีเมลมาที่ discoveryprivacy@branch.io
Dasar Privasi Discovery Branch (Bahasa Melayu)
Gambaran Keseluruhan
Kami menghargai privasi dan berkomitmen untuk menyediakan perkhidmatan kami dengan cara yang mengutamakan privasi, termasuk dengan mengamalkan pengurangan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Secara umumnya, Perkhidmatan Discovery Branch kami membantu pengguna Pelanggan kami menavigasi peranti mudah alih mereka dengan cadangan yang lebih relevan dan keupayaan carian yang dipertingkatkan. Untuk menyediakan perkhidmatan ini, kami mengumpul data tertentu pada peringkat peranti (contohnya, pengenal iklan dan alamat IP), data penggunaan dan interaksi (contohnya, paparan dan klik), serta data pertanyaan (contohnya, “t”, “tw”) daripada Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Discovery, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Discovery dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada vendor dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Discovery kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menggambarkan penggunaan Perkhidmatan Discovery Branch mereka (contohnya, “Scout” atau “Finder”). Pengguna harus menyemak dasar privasi penyedia peranti mudah alih mereka dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch”, “kami”, “milik kami”, atau “kita”) menyediakan perkhidmatan Discovery (Perkhidmatan “Discovery”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti yang menggunakan Perkhidmatan Discovery (“Pelanggan” kami) untuk memberikan pengesyoran dan hasil yang diperibadikan (termasuk pautan berdasarkan tujuan ke dalam aplikasi mereka) pada peranti mudah alih pengguna akhir mereka, memberikan pengguna akhir mereka (“anda” atau “Pengguna”) akses mudah untuk melengkapkan tindakan (contohnya, untuk menavigasi dengan cepat ke halaman atau kandungan mendalam dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Discovery Branch ini (“Dasar Privasi Discovery”) menjelaskan maklumat yang digunakan oleh Branch untuk menyediakan Perkhidmatan Discovery, dan bagaimana ia berkongsi dan melindungi data yang diperoleh oleh Branch melalui Perkhidmatan Discovery.
Sila maklum bahawa Dasar Privasi Discovery ini hanya terpakai untuk Perkhidmatan Discovery. Branch juga menawarkan laman web dan perkhidmatan lain, di mana beberapa antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Perkhidmatan Discovery mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang terpakai pada laman web Branch dan perkhidmatan Branch lain, tidak termasuk Perkhidmatan Discovery yang dikawal oleh Dasar Privasi Discovery ini, sila semak dasar privasi Branch yang disiarkan di sini. Perkhidmatan Discovery, dan perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Discovery?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka pengesyoran yang diperibadikan dan hasil jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama sekali, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Discovery, melalui perkhidmatan Branch lain, dan daripada Pelanggan untuk meningkatkan dan menyesuaikan pengesyoran dan hasil jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengesyorkan pautan mendalam untuk pengesyoran dan hasil jawapan kepada pertanyaan. “Pautan mendalam” bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya, “https://branch.io/security/”), dan bukan halaman arahan aplikasi atau laman utama laman web (contohnya, “https://branch.io”). Pautan mendalam membolehkan Pengguna dibawa kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara amnya tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan untuk mengesyorkan kandungan dan menjawab pertanyaan Pengguna dengan pengesyoran yang diperibadikan dan pautan mendalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka kandungan yang relevan serta pautan mendalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk menyambung semula tindakan dalam suatu aplikasi, mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Discovery?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Discovery. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami meminta setiap Pelanggan memberikan komitmen untuk berkongsi dengan Branch maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch sahaja. Kam amat menggalakkan Pelanggan untuk tidak berkongsi maklumat Pengguna sensitif dengan kami.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Discovery. SDK dan API Perkhidmatan Discovery Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDK dan/atau API dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Discovery dan tujuan maklumat dikumpul.
Maklumat yang Dikumpul | Tujuan |
| Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan pengesyoran, hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kod Negara | Ini ialah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan pengesyoran, hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Digunakan untuk menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan “John Smith” atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, “piza berdekatan” atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan, atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Discovery | Maklumat mengenai perisian Perkhidmatan Discovery yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Kategori Aplikasi | Kategori aplikasi pada telefon Pengguna. Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan. |
Data Penggunaan & Penglibatan | Maklumat yang berkaitan dengan interaksi Pengguna (cth, paparan, klik, aktiviti penggunaan) dengan Perkhidmatan Discovery dan aplikasi pada peranti, termasuk hasil pertanyaan, iklan dan/atau apl yang digunakan. Digunakan untuk menyampaikan pengesyoran, hasil dan pengiklanan yang diperibadikan; menambah baik Perkhidmatan Discovery; dan untuk pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Discovery untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian:
- Perkhidmatan Discovery akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan pengesyoran, hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan pelayan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch boleh membaca alamat IP buat seketika untuk tujuan statistik dan untuk menyegerakkan data secara tanpa nama daripada pelayannya untuk menambah baik pengesyoran atau hasil pada peranti dan pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Discovery sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau boleh diakses melalui perkhidmatan peranti mudah alih anda agar untuk memberikan pengesyoran, hasil dan pengiklanan yang lebih relevan untuk kandungan aplikasi mudah alih. Analisis maklumat sedemikian yang boleh diakses melalui peranti mudah alih anda akan dijalankan dalam peranti anda, dan Branch tidak mengumpul data sedemikian berkaitan pengecam pengiklanan anda atau dengan cara yang mengenal pasti anda secara langsung untuk menjalankan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami, termasuk melalui rakan niaga mereka seperti penyedia analisis (“Rakan Niaga”), untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Discovery (“Data Pelanggan”). Data Pelanggan tersebut mungkin termasuk data yang serupa dengan Data Pengguna yang dikumpul oleh kami seperti yang dihuraikan di atas. Ia juga mungkin termasuk maklumat tentang tindakan yang diambil oleh pengguna akhir Pelanggan selepas melihat cadangan atau iklan Pelanggan dalam Perkhidmatan Discovery, seperti memasang atau berinteraksi dengan aplikasi Pelanggan (“Data Hantar Kembali”). Seperti data yang kami kumpulkan terus daripada Pengguna, kami menggunakan Data Pelanggan dan Data Hantar Kembali untuk menyediakan dan menambah baik Perkhidmatan Discovery, serta menyediakan produk dan perkhidmatan lain daripada Branch, dan secara umumnya untuk memberi perkhidmatan kepada Pelanggan kami. Branch tidak bertanggungjawab ke atas cara Pelanggan atau Rakan Niaga mengumpul, menggunakan, atau mendedahkan Data Pelanggan atau Data Hantar Kembali.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Discovery, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Discovery?
Data yang dikumpul oleh Branch melalui Perkhidmatan Discovery diproses:
- untuk menyediakan, mengekalkan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Discovery, termasuk mengembangkan pengesyoran dan hasil untuk pertanyaan Pengguna dan meningkatkan kaitan dan/atau kegunaannya.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan mendalam atau kandungan serta jenis pautan dan kandungan yang popular.
- untuk menyampaikan pengesyoran dan iklan yang berkaitan dengan penggunaan dan penglibatan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Discovery, termasuk memproses Data Pelanggan yang diberikan oleh mereka serta memindahkan data Pengguna kepada mereka. Branch tidak mengawal cara Pelanggan menggunakan maklumat yang diterima daripada Branch, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami cara Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan untuk tujuan perniagaan dalaman dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Discovery, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau menyahpasti maklumat dalam data yang kami kumpul. Selepas data telah diagregatkan dan/atau dinyahpasti, Branch komited untuk mengekalkan dan menggunakan maklumat dalam bentuk yang dinyahpasti. Kami mungkin menggunakan data yang telah dinyahpasti dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk tujuan penyelidikan dan pemasaran, dan mungkin mendedahkan data tersebut kepada pihak lain, termasuk rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan pengesyoran, hasil pertanyaan Pengguna, dan pengiklanan.
Penggunaan Maklumat Pelanggan Kami
Kami menghendaki Pelanggan kami menggunakan Perkhidmatan Discovery secara bertanggungjawab dan bersesuaian dengan terma dan syarat tertentu. Branch tidak bertanggungjawab untuk amalan data mana-mana Pelanggan kami melalui Perkhidmatan Discovery atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Discovery.
Pilihan Pengguna
Jika tersedia, anda mungkin boleh mengubah suai data yang dihantar oleh Pelanggan kepada Branch dengan (1) memadamkan aplikasi Pelanggan yang Anda gunakan untuk Perkhidmatan Discovery, (2) mengubah suai tetapan dalam aplikasi Pelanggan, atau (3) menetapkan semula atau memasang semula aplikasi Pelanggan atau perisian peranti.
Jangan Jejak & Kawalan Privasi Global
Perkhidmatan Discovery dirancang untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat berasaskan pelayar web seperti “Jangan Jejak” atau Kawalan Privasi Global.
Bilakah Branch Mendedahkan Maklumat?
Selain cara yang dijelaskan di atas, Branch juga mungkin mendedahkan maklumat kepada orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga dan perunding yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek.
- Dengan Pelanggan serta vendor atau ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Discovery ini.
- Dengan pelanggan perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang, dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan potensi ancaman terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma dan syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Cara Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Discovery adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Discovery kepada laman web dan aplikasi lain. Domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang pernyataan mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi laman web dan aplikasi yang Anda berinteraksi. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab bagi amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Cawangan mengekalkan maklumat yang kami kumpulkan melalui Perkhidmatan Discovery kami untuk masa yang tidak melebihi masa yang diperlukan untuk memenuhi tujuan perniagaan yang sah di mana maklumat itu dikumpulkan atau sebagaimana perlu untuk mematuhi kewajipan undang-undang kami. Apabila kami tidak mempunyai keperluan perniagaan sah yang berterusan untuk memproses maklumat peribadi anda, kami sama ada memadamkannya atau menamakannya dengan samaran melainkan dikehendaki sebaliknya oleh undang-undang yang terpakai atau sebaliknya dipersetujui antara Branch dan Pelanggan.
Data peribadi yang dikumpul melalui Perkhidmatan Discovery disimpan dalam bentuk yang dapat dikenal pasti terus tidak lebih daripada 6 bulan dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch boleh menyimpan maklumat yang dikumpul oleh Perkhidmatan Discovery melampaui jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Discovery tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh dengan tidak wajar seperti yang diperlukan oleh undang-undang.
Hak Anda
Di bawah undang-undang yang berkenaan dan bergantung kepada tempat anda bermastautin, Anda mungkin berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda mungkin juga berhak untuk membantah pemprosesan data Anda oleh Branch atau melaksanakan hak lain, semuanya mengikut undang-undang yang berkenaan. Maklumat tentang cara anda boleh melaksanakan hak anda di bawah undang-undang yang berkenaan tersedia di sini.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian “Hubungi Kami” di bawah atau dengan pihak berkuasa penyelia.
California dan Negeri A.S. Tertentu Lain
Akta Privasi Pengguna California 2018 (“CCPA”) dan undang-undang privasi yang terpakai di negeri A.S. tertentu yang lain memberikan hak-hak tertentu kepada orang sebenar yang merupakan penduduk California atau negeri-negeri tersebut. Notis privasi kami untuk California dan negeri lain sedemikian tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Discovery Ini
Kami mungkin menukar Dasar Privasi Discovery ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda ada sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Discovery Branch (Bahasa Indonesia)
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Discovery Branch kami membantu Pengguna Pelanggan menavigasi perangkat seluler mereka dengan saran yang lebih relevan dan kemampuan pencarian yang lebih baik. Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya, pengidentifikasi periklanan dan alamat IP), data penggunaan dan keterlibatan (misalnya, tayangan dan klik), dan data permintaan (misalnya, “t”, “tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Discovery, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Discovery dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada vendor dan Pelanggan kami, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Discovery kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Discovery dari Branch (contohnya adalah “Scout” atau “Finder”). Pengguna harus meninjau kebijakan privasi penyedia perangkat seluler dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan Discovery (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Discovery (“Pelanggan” kami) untuk memberikan rekomendasi dan hasil yang dipersonalisasikan (termasuk tautan berbasis tujuan ke aplikasi mereka) pada perangkat seluler pengguna akhir mereka, memberi pengguna akhir mereka (“Anda” atau “Pengguna”) akses yang disederhanakan untuk menyelesaikan suatu tindakan (misalnya, untuk menavigasi dengan cepat ke laman mendalam atau konten dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Discovery Branch ini (“Kebijakan Privasi Discovery”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Discovery, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Discovery.
Harap diperhatikan bahwa Kebijakan Privasi Discovery ini hanya berlaku pada Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Discovery mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku pada situs web Branch dan layanan Branch lainnya, tidak termasuk Layanan Discovery yang diatur oleh Kebijakan Privasi Discovery ini, tinjaulah kebijakan privasi Branch yang diposting di sini. Layanan Discovery, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Discovery?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan rekomendasi yang dipersonalisasikan dan hasil permintaan. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Discovery, melalui layanan Branch lainnya, dan dari Pelanggan untuk meningkatkan dan menyesuaikan rekomendasi dan hasil permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan guna menyarankan tautan mendalam untuk rekomendasi dan hasil permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan merekomendasikan konten dan menanggapi permintaan Pengguna dengan saran yang dipersonalisasikan dan tautan mendalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan konten yang relevan dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, melanjutkan tindakan dalam aplikasi, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Discovery?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Discovery. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat melarang Pelanggan untuk membagikan informasi sensitif Pengguna dengan kami.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antarmuka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Discovery. SDK dan API Layanan Discovery Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Discovery dan tujuan pengumpulan informasi ini.
Informasi yang Dikumpulkan | Tujuan |
| Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan rekomendasi, hasil, dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan rekomendasi, hasil, dan periklanan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Digunakan untuk menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk permintaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Discovery | Informasi mengenai perangkat lunak Layanan Discovery yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Kategori Aplikasi | Kategori aplikasi pada ponsel Pengguna. Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan. |
Data Penggunaan & Keterlibatan | Informasi terkait interaksi Pengguna (misalnya, tayangan, klik, aktivitas penggunaan) dengan Layanan Discovery dan aplikasi pada perangkat, termasuk hasil permintaan, periklanan, dan/atau aplikasi yang digunakan. Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang dipersonalisasikan; meningkatkan Layanan Discovery; dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Discovery untuk dioperasikan pada perangkat tanpa mengirimkan pengidentifikasi periklanan atau permintaan kepada server Branch. Dalam kasus tersebut:
- Layanan Discovery akan menganalisis informasi yang disimpan tersebut pada perangkat seluler Anda untuk menampilkan rekomendasi, hasil, dan periklanan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan server Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan rekomendasi atau hasil dan periklanan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Discovery dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan rekomendasi, hasil, dan periklanan yang lebih relevan untuk konten aplikasi seluler. Analisis informasi tersebut yang dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut sehubungan dengan pengidentifikasi periklanan Anda atau dengan cara yang secara langsung mengidentifikasi Anda untuk melakukan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami, termasuk melalui mitra mereka seperti penyedia analitik (“Mitra”), untuk membantu mengarahkan periklanan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Discovery (“Data Pelanggan”). Data Pelanggan tersebut dapat mencakup data yang serupa dengan Data Pengguna yang kami kumpulkan sebagaimana dijelaskan di atas. Data ini juga dapat mencakup informasi tentang tindakan yang diambil oleh pengguna akhir Pelanggan setelah melihat rekomendasi atau periklanan Pelanggan dalam Layanan Discovery, seperti menginstal atau berinteraksi dengan aplikasi Pelanggan (“Data Postback”). Seperti halnya data yang kami kumpulkan secara langsung dari Pengguna, kami menggunakan Data Pelanggan dan Data Postback untuk menyediakan dan meningkatkan Layanan Discovery, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani Pelanggan kami. Branch tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Pelanggan atau Data Postback Pelanggan atau Mitra.
Bagaimana Branch Menggunakan Informasi yang Dikumpulkan oleh Layanan Discovery, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Discovery?
Data yang dikumpulkan Branch melalui Layanan Discovery diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Discovery, termasuk untuk mengembangkan rekomendasi dan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam atau konten tertentu dan jenis tautan dan konten yang populer.
- untuk menampilkan rekomendasi dan periklanan sehubungan dengan penggunaan serta keterlibatan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Discovery, termasuk memproses Data Pelanggan yang mereka berikan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang diterima dari Branch dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka berikan dan terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Discovery dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data dikumpulkan dan/atau dihapus identitasnya, Branch berkomitmen untuk memelihara dan menggunakan informasi tersebut dalam bentuk yang dihapus identitasnya. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat mengungkapkan data tersebut kepada pihak mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch lainnya untuk meningkatkan dan menyesuaikan rekomendasi, hasil permintaan Pengguna, dan periklanan.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Discovery secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Discovery atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Discovery.
Pilihan Pengguna
Apabila tersedia, Anda dapat mengubah data yang dikirimkan Pelanggan ke Branch dengan (1) menghapus aplikasi Pelanggan tempat Anda menggunakan Layanan Discovery, (2) mengubah pengaturan dalam aplikasi Pelanggan, atau (3) mengatur ulang atau menginstal ulang aplikasi Pelanggan atau perangkat lunak perangkat.
Jangan Lacak & Pengendalian Privasi Global
Layanan Discovery dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal berbasis peramban web seperti “Jangan Lacak” atau Pengendalian Privasi Global.
Kapan Branch Mengungkapkan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat mengungkapkan informasi kepada pihak lain dalam keadaan berikut:
- Dengan vendor dan konsultan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka.
- Dengan Pelanggan kami dan vendor atau agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk tetapi tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Discovery. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Discovery memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Branch menyimpan informasi yang kami kumpulkan melalui Layanan Discovery kami selama waktu yang tidak lebih dari yang diperlukan guna memenuhi tujuan bisnis sah pengumpulannya, atau sebagaimana diperlukan untuk mematuhi kewajiban hukum kami. Apabila kami tidak memiliki kebutuhan bisnis sah yang berkelanjutan untuk memproses informasi pribadi Anda, kami akan menghapusnya atau membuatnya menjadi pseudonim kecuali jika diwajibkan lain oleh hukum yang berlaku atau disetujui lain antara Branch dan Pelanggan.
Data pribadi yang dikumpulkan melalui Layanan Discovery disimpan dalam bentuk yang dapat diidentifikasi secara langsung selama tidak lebih dari 6 bulan, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dikumpulkan oleh Layanan Discovery di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Discovery tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak secara sengaja mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungilah kami di discoveryprivacy@branch.io, agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas seperti yang diwajibkan oleh hukum.
Hak Anda
Berdasarkan hukum yang berlaku dan tergantung pada tempat tinggal Anda, Anda mungkin memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga dapat memiliki hak untuk menolak pemrosesan Branch atas data Anda atau melaksanakan hak lain, yang semuanya sesuai dengan hukum yang berlaku. Informasi tentang cara Anda dapat melaksanakan hak Anda berdasarkan hukum yang berlaku tersedia di sini.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
California dan Negara Bagian A.S. Tertentu Lainnya
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) dan undang-undang privasi negara bagian A.S. tertentu yang berlaku menyediakan hak tertentu bagi individu yang bertempat tinggal di California atau negara bagian lainnya tersebut. Pemberitahuan privasi kami untuk California dan negara bagian lainnya tersebut tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Discovery Ini
Kami dapat mengubah Kebijakan Privasi Discovery ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui email di discoveryprivacy@branch.io
Informativa sulla privacy di Branch Discovery (italiano)
Panoramica
La privacy è per noi una priorità fondamentale, motivo per cui ci impegniamo a offrire i nostri servizi tutelando innanzitutto la protezione dei dati, adottando misure come la minimizzazione delle informazioni raccolte, limitando la loro divulgazione e implementando soluzioni per garantirne la sicurezza. A un livello avanzato, i Servizi Discovery di Branch aiutano gli Utenti dei nostri Clienti a navigare nei propri dispositivi mobili con suggerimenti più pertinenti e funzionalità di ricerca migliorate. Per fornire questi servizi, raccogliamo dagli Utenti determinati dati a livello di dispositivo (ad es., identificatore pubblicitario e indirizzo IP), dati di utilizzo e coinvolgimento (ad es., visualizzazioni e clic) e dati delle query (richieste di informazioni) (ad es., “t”, “tw”). Utilizziamo queste informazioni per fornire e migliorare i Servizi Discovery, nonché per offrire altri prodotti e servizi di Branch, e in generale per servire i nostri Clienti o comunicare con loro. Possiamo anche deidentificare o aggregare i dati che raccogliamo attraverso i Servizi Discovery e utilizzarli per qualsiasi scopo. Divulghiamo informazioni ai nostri fornitori e Clienti, nonché per adempiere ai nostri obblighi legali, per proteggere noi stessi e gli altri o nel contesto di una transazione commerciale. Gli Utenti possono opporsi a determinate attività di raccolta di dati seguendo le istruzioni contenute nella sezione Scelte dell’Utente riportata di seguito. Poiché forniamo ai nostri Clienti tecnologie che sono alla base dei Servizi Discovery, essi possono utilizzare un nome diverso per descrivere il proprio utilizzo dei Servizi Discovery di Branch (ad esempio, “Scout” o “Finder”). Gli Utenti devono consultare le informative sulla privacy dei propri fornitori di dispositivi mobili e delle applicazioni mobili che utilizzano, poiché potrebbero conferire loro ulteriori opzioni o diritti riguardo all’uso dei loro dati da parte dei nostri Clienti.
Introduzione
Branch Metrics, Inc. (“Branch”, “ci”, “nostro” o “noi”) offre un servizio Discovery (i “Servizi Discovery”), che consente agli sviluppatori di applicazioni mobili e funzionalità dei dispositivi che utilizzano i Servizi Discovery (i nostri “Clienti”) di fornire suggerimenti e risultati personalizzati (oltre a link intent-based [basati sull’intento] nelle proprie app) sui dispositivi mobili dei propri utenti finali (“Utente” o “Utenti”), per semplificare loro il completamento di un’azione (ad esempio, per accedere rapidamente a una pagina o un contenuto profondo all’interno di una particolare app). Branch riconosce l’importanza della privacy per tutti gli utenti di Internet; pertanto, progetta e gestisce i propri servizi in modo da dare priorità a tale aspetto.
La presente Informativa sulla privacy di Branch Discovery (l’“Informativa sulla privacy di Discovery”) spiega quali informazioni vengono utilizzate da Branch per fornire i Servizi Discovery e come essa condivide e protegge i dati che ottiene attraverso i Servizi Discovery.
La presente Informativa sulla privacy di Discovery si applica solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili a Utenti che, utilizzando i Servizi Discovery, fanno clic su un link di Branch o interagiscono con un’app o un sito web di un cliente di Branch. Per l’informativa sulla privacy applicabile al sito web e ad altri servizi di Branch, esclusi i Servizi Discovery che sono disciplinati dalla presente Informativa sulla privacy, si prega di consultare l’informativa sulla privacy di Branch pubblicata qui. I Servizi Discovery e i servizi di Branch descritti nell’informativa sulla privacy di Branch costituiscono collettivamente la “Piattaforma di Branch”.
Cosa sono i Servizi Discovery?
Branch fornisce una tecnologia grazie alla quale i Clienti possono fornire ai propri Utenti suggerimenti e risultati delle query personalizzati. Ciò avviene in due modi: innanzitutto, sfrutta sia i dati degli Utenti raccolti attraverso i Servizi Discovery e altri servizi Branch, che quelli dei Clienti per migliorare e personalizzare i suggerimenti e i risultati delle query; e, in secondo luogo, fornisce ai Clienti una tecnologia mobile di deep-linking, che consiste nel consigliare link profondi per suggerimenti e risultati delle query. Il “deep linking” (collegamento profondo) consiste nel fornire dei link che rimandano a un contenuto specifico, generalmente ricercabile o indicizzato, in un’app o su un sito web (ad es. “https://branch.io/security/”), piuttosto che sulla pagina di destinazione dell’app o sulla home page del sito web (ad es. “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all’interno di un’app. In genere, Branch non ha alcun rapporto diretto con gli Utenti. Quando i Clienti installano la tecnologia Branch sulle proprie app (tramite un’interfaccia di programmazione delle applicazioni e/o un kit di sviluppo software), questa consente loro di suggerire contenuti e rispondere alle richieste degli Utenti con suggerimenti personalizzati e deep link basati sull’intento. In questo modo gli Utenti beneficiano di contenuti pertinenti e deep link che semplificano il completamento di azioni (ad esempio, riprendere un’azione in un’app, individuare ristoranti nelle vicinanze, ordinare cibo, pianificare viaggi o trovare un contatto sul proprio dispositivo).
Quali informazioni raccoglie Branch dai Servizi Discovery?
Dati dell’Utente
Di seguito, spieghiamo quali informazioni raccogliamo dagli Utenti attraverso i Servizi Discovery. Trattiamo le informazioni in maniera pertinente per lo scopo per il quale sono state raccolte, come descritto di seguito.
Esigiamo che ogni Cliente si impegni a condividere con Branch esclusivamente le informazioni che ha ottenuto legalmente e che ha il diritto di condividere con noi. Sconsigliamo vivamente ai Clienti di trasmetterci informazioni sensibili dell’Utente.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono il codice che consente ai Clienti di integrare e utilizzare i Servizi Discovery. Gli SDK e le API dei Servizi Discovery di Branch, quando vengono utilizzati dai Clienti nelle proprie app mobili, raccolgono le seguenti informazioni, alcune delle quali, ai sensi della legge applicabile, sono considerate dati personali (in altre parole, informazioni che possono identificare o sono riconducibili a un individuo in maniera univoca). Il seguente schema riassume le informazioni raccolte automaticamente dai Servizi Discovery e le rispettive finalità di raccolta.
Informazioni raccolte | Finalità |
| Identificatore pubblicitario (ad es., l’ID di un annuncio Google o l’ID per gli inserzionisti di Apple [IDFA]) | Utilizzato per identificare il dispositivo e per fornire suggerimenti, risultati e pubblicità personalizzati. |
Indirizzo IP | Utilizzato per determinare la posizione approssimativa e per scopi statistici. |
Codice Paese | È l’equivalente del codice ISO per il codice Paese del gestore della SIM ed è utilizzato per determinare la posizione a livello di Paese. |
Impostazioni locali del dispositivo (Paese, lingua) | Utilizzate per personalizzare suggerimenti, risultati e pubblicità in base alle impostazioni del Paese e della lingua del dispositivo. |
Query | Utilizzate per rispondere alle query dell’Utente. Le query possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico “Mario Rossi” o notizie su una particolare celebrità) ma anche informazioni che non identificano nessuno (ad esempio, “pizzeria nelle vicinanze” o “custodie per telefoni”). Le query possono essere basate su Internet o sul dispositivo (ad esempio, per cercare un contatto o un’app sul telefono di un Utente). Per le query basate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le query basate sul dispositivo, il nostro SDK raccoglierà e archivierà informazioni localmente sul dispositivo di un Utente (ad esempio, i contatti o le app installate sul dispositivo), ma Branch non riceve questi dati. |
Modello del dispositivo | Utilizzato per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Produttore del dispositivo | Utilizzato per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Sistema operativo | Utilizzato per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Versione del sistema operativo | Utilizzata per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Stato della rete mobile (gestore) | Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Risoluzione dello schermo | Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Dimensioni dello schermo | Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Dati del software dei Servizi Discovery | Informazioni sul software dei Servizi Discovery in esecuzione sul telefono, tra cui versione, nome del pacchetto e informazioni del Cliente (non dell’Utente) associate all’installazione del software. |
Categorie di app | Categorie di app sul telefono dell’Utente. Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti. |
Dati di utilizzo e coinvolgimento | Informazioni relative alle interazioni di un Utente (ad es. visualizzazioni, clic, attività di utilizzo) con i Servizi Discovery e le app sul dispositivo, inclusi i risultati delle query, gli annunci pubblicitari e/o le app utilizzate. Utilizzate per fornire suggerimenti, risultati e pubblicità personalizzati, per migliorare i Servizi Discovery nonché per la reportistica. |
In alcuni casi, i Clienti hanno configurato i Servizi Discovery in modo che funzionino su un dispositivo senza inviare l’identificatore pubblicitario o le query ai server di Branch. In tali casi:
- i Servizi Discovery analizzeranno tali informazioni memorizzate sul dispositivo mobile dell’Utente per fornire suggerimenti, risultati e pubblicità. Tale analisi sarà eseguita all’interno del dispositivo dell’Utente e i server di Branch non raccoglieranno tali dati per condurre questo tipo di analisi.
- Branch può leggere momentaneamente un indirizzo IP ai fini statistici e sincronizzare in forma anonima i dati dai propri server per migliorare i suggerimenti o i risultati e la pubblicità sul dispositivo.
Oltre alle informazioni che raccogliamo come indicato sopra, i Servizi Discovery possono altrimenti analizzare le informazioni memorizzate sul dispositivo mobile dell’Utente o accessibili tramite i servizi del dispositivo per fornire suggerimenti, risultati e pubblicità più pertinenti per i contenuti dell’app mobile. L’analisi di tali informazioni accessibili tramite il dispositivo mobile dell’Utente sarà condotta all’interno del dispositivo stesso e, per condurla, Branch non raccoglie tali dati in combinazione con l’identificatore pubblicitario dell’Utente né in modo da identificare l’Utente in modo diretto.
Dati del Cliente e Dati di postback
I Clienti possono fornirci informazioni, anche attraverso i loro partner quali fornitori di servizi analitici (“Partner”), per far sì che la pubblicità mostrata attraverso i Servizi Discovery sia più mirata al pubblico destinatario (“Dati del Cliente”). Tali Dati del Cliente possono includere dati simili ai Dati dell’Utente che raccogliamo come descritto sopra. Possono anche includere informazioni sulle azioni che gli utenti finali dei Clienti compiono dopo aver visto i suggerimenti o gli annunci pubblicitari del Cliente nei Servizi Discovery, come l’installazione o l’interazione con l’app del Cliente (“Dati di postback”). Come per i dati che raccogliamo direttamente dagli Utenti, utilizziamo i Dati del Cliente e i Dati di postback per fornire e migliorare i Servizi Discovery, nonché per fornire altri prodotti e servizi di Branch, e in generale per servire i nostri Clienti. Branch non è responsabile della raccolta, dell’utilizzo o della divulgazione da parte del Cliente o del Partner dei Dati del Cliente o dei Dati di postback.
In che modo Branch utilizza le informazioni raccolte dai Servizi Discovery e quali informazioni utilizza Branch per fornire i Servizi Discovery?
I dati raccolti da Branch attraverso i Servizi Discovery vengono trattati per:
- fornire, mantenere, ottimizzare, studiare e migliorare i Servizi Discovery, nonché per elaborare suggerimenti e risultati per le query dell’Utente e migliorarne la pertinenza e/o l’utilità;
- comprendere meglio in che modo e da dove gli Utenti fanno clic su determinati deep link o contenuti e quali tipi di link e contenuti sono popolari;
- fornire suggerimenti e pubblicità in relazione all’utilizzo e al coinvolgimento degli Utenti;
- soddisfare le richieste dei Clienti attuali e potenziali dei Servizi Discovery, incluso il trattamento dei Dati del Cliente da loro forniti e il trasferimento dei dati dell’Utente agli stessi. Branch non controlla l’uso che i Clienti fanno delle informazioni che invia loro; pertanto, gli Utenti sono tenuti a leggere le informative sulla privacy dei Clienti per comprendere come questi utilizzano le informazioni fornite a Branch e ricevute dalla stessa;
- scopi aziendali interni e del Cliente, tra cui il supporto ai Servizi Discovery e ad altri prodotti e servizi di Branch, lo sviluppo di nuovi prodotti e servizi, la commercializzazione di prodotti o servizi, il supporto ai prodotti e servizi dei nostri Clienti, e come consentito o richiesto dalla legge applicabile;
- creare report basati su informazioni aggregate, ovvero informazioni che non possono essere ricollegate ad alcuna persona o Cliente, e condividere questi report con il pubblico.
Possiamo aggregare e/o deidentificare i dati che raccogliamo. Una volta che i dati sono stati aggregati e/o resi anonimi, Branch si impegna a mantenere e utilizzare le informazioni in forma anonima. Possiamo utilizzare dati anonimizzati e/o aggregati per qualsiasi scopo, incluse, a titolo esemplificativo ma non esaustivo, finalità di ricerca e marketing e, inoltre, possiamo divulgare tali dati a qualsiasi altra parte, compresi partner commerciali, Clienti e/o altri terzi.
Fermo restando quanto previsto dalla legge e dai nostri accordi con i clienti, e previo consenso dell’Utente (laddove richiesto dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri suoi servizi per migliorare e personalizzare i suggerimenti, i risultati delle richieste dell’Utente e gli annunci pubblicitari.
Utilizzo delle informazioni da parte dei nostri Clienti
Esigiamo che i nostri Clienti utilizzino i Servizi Discovery in modo responsabile e in conformità con determinati termini e condizioni. Branch non è responsabile delle pratiche relative ai dati di alcuno dei nostri Clienti attraverso i Servizi Discovery o in altro modo. Le pratiche di ciascun Cliente sono soggette alla rispettiva informativa sulla privacy. Gli Utenti devono consultare l’informativa sulla privacy di ogni Cliente per comprendere come vengono trattate le proprie informazioni raccolte attraverso i Servizi Discovery.
Scelte dell’Utente
Se consentito, l’Utente può essere modificare i dati che i Clienti inviano a Branch (1) eliminando l’app del Cliente attraverso la quale utilizza i Servizi Discovery, (2) modificando le impostazioni nell’app del Cliente o (3) reimpostando o reinstallando l’app o il software del dispositivo del Cliente.
Do Not Track (Non tracciare) e Controllo globale della privacy
I Servizi Discovery sono concepiti per applicazioni mobili, non rispondono pertanto a segnali basati su browser web come “Do Not Track” o il Controllo globale della privacy.
In quali casi Branch divulga informazioni?
Oltre alle modalità sopra descritte, Branch può anche divulgare informazioni ad altre terze parti nelle seguenti circostanze:
- A fornitori e consulenti terzi che lavorano per noi e hanno necessità di accedere alle informazioni che raccogliamo per svolgere il proprio lavoro, ivi inclusi l’archiviazione su cloud, l’analisi dei dati e il monitoraggio di progetti.
- Ai nostri Clienti e ai loro fornitori o agenti, come descritto nella presente Informativa sulla privacy di Discovery.
- Ai clienti di altri servizi Branch, compresi i loro fornitori o agenti, se richiesto dal cliente, per scopi di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e procedimenti legali, nonché per indagare, prevenire o intraprendere azioni in merito ad attività sospette o effettive, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che implicano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, Clienti, Utenti e di altri, nonché per far rispettare i nostri accordi, politiche e qualsiasi termine e condizione applicabile.
- Nel contesto o nel corso di trattative relative a una fusione, vendita di beni aziendali, finanziamento o acquisizione di tutta o parte della nostra attività da parte di un’altra società.
Come proteggiamo le informazioni che raccogliamo
È molto importante per noi proteggere le informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Discovery. Branch ha implementato misure di salvaguardia tecniche, amministrative e fisiche conformi allo standard di settore per proteggere le informazioni presenti sui propri server da accesso, alterazione, divulgazione o distruzione non autorizzati. L’Utente è tenuto a preservare la sicurezza dei propri dispositivi e account online, ad esempio non usando la stessa password su più dispositivi.
Link ad altri servizi
I Servizi Discovery si collegano ad altri siti web e applicazioni. Branch non controlla tali altri domini né approva o rilascia alcuna dichiarazione riguardo a siti web, app o piattaforme di social media di terze parti. Invitiamo l’Utente a leggere le informative sulla privacy di ogni sito web e applicazione con cui interagisce. Branch non sostiene, controlla o approva né tantomeno è responsabile delle pratiche di privacy o del contenuto di tali siti web o applicazioni di terzi. Se l’Utente visita tali siti web o applicazioni, lo fa a proprio rischio.
La nostra Politica di Conservazione dei Dati
Branch conserva le informazioni raccolte tramite i propri Servizi di Discovery esclusivamente per il periodo necessario al perseguimento delle finalità aziendali legittime per cui sono state raccolte, o per adempiere ai propri obblighi legali. Qualora non sussista più una necessità aziendale legittima di trattare i dati personali dell’Utente, provvediamo alla loro cancellazione o pseudonimizzazione, salvo diversamente disposto dalla legge o da accordi specifici tra Branch e il Cliente.
I dati personali raccolti tramite i Servizi di Discovery vengono conservati in una forma direttamente identificabile per un periodo massimo di 6 mesi, trascorso il quale vengono eliminati o pseudonimizzati. Tutti i dati pseudonimizzati vengono eliminati dopo 12 mesi, salvo che la normativa applicabile preveda un periodo di conservazione diverso o che Branch e il Cliente abbiano concordato termini differenti.
Branch potrà conservare le informazioni raccolte dai Servizi di Discovery oltre i suddetti periodi, qualora ciò sia necessario per prevenire frodi, per finalità di analisi o risposta, o per tutelare la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico in generale.
La nostra politica sui minori
I Servizi Discovery non sono rivolti ai minori. Esigiamo che i Clienti si astengano dall’inviarci consapevolmente dati relativi a minori di 13 anni (o, in alcune giurisdizioni, di 16 anni). Se l’Utente ritiene che potremmo essere entrati in possesso di informazioni da o su un minore di 13 anni (e, in alcune giurisdizioni, di 16 anni) in violazione della presente politica, lo invitiamo a contattarci all’indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare ed eliminare qualsiasi informazione ottenuta in maniera inopportuna come previsto per legge.
I diritti dell’Utente
In conformità alla normativa vigente e in base al luogo di residenza, l’Utente potrebbe avere il diritto di accedere, rettificare, cancellare e limitare il trattamento dei propri dati personali. Inoltre, ai sensi della legge applicabile, potrebbe beneficiare di ulteriori diritti, tra cui quello di opporsi al trattamento dei propri dati personali da parte di Branch. Sono reperibili maggiori informazioni su come esercitare i propri diritti ai sensi della legge applicabile qui.
L’utente ha il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati, rivolgendosi al nostro Responsabile della protezione dei dati, tramite la sezione “Contattaci” riportata di seguito, oppure a un’autorità di vigilanza.
California e alcuni altri stati degli Stati Uniti
Il California Consumer Privacy Act del 2018 (“CCPA”) e le leggi sulla privacy applicabili di alcuni altri stati degli Stati Uniti conferiscono determinati diritti alle persone fisiche residenti in California o in altri stati. La nostra informativa sulla privacy per la California e altri stati è disponibile qui.
Contatti, domande, modifiche alla presente Informativa sulla privacy di Discovery
Possiamo modificare la presente Informativa sulla privacy di Discovery in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e, nella parte superiore della stessa, indicheremo la data di entrata in vigore dell’Informativa modificata. In caso di domande o suggerimenti sulla presente Informativa, invitiamo l’utente a contattare il nostro Responsabile della protezione dei dati all’indirizzo:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040 Stati Uniti
o via e-mail all’indirizzo discoveryprivacy@branch.io
Datenschutzrichtlinie für Branch Discovery (Deutsch)
Übersicht
Wir schätzen den Datenschutz und verpflichten uns, unsere Dienstleistungen auf eine datenschutzorientierte Weise bereitzustellen, einschließlich durch das Praktizieren von Datenminimierung, die Einschränkung der von uns offengelegten Informationen und die Umsetzung von Maßnahmen zum Schutz unserer Daten. Auf hohem Niveau helfen unsere Branch Discovery Services den Nutzern unserer Kunden, mit relevanteren Vorschlägen und verbesserten Suchfunktionen in ihren Mobilgeräten zu navigieren. Um diese Dienste bereitzustellen, erheben wir bestimmte Daten auf Geräteebene (z. B. Werbekennung und IP-Adresse), Nutzungs- und Engagement-Daten (z. B. Impressionen und Klicks) und Abfragedaten (z. B. „t“, „tw“) von Nutzern. Wir verwenden diese Informationen, um die Discovery Services bereitzustellen und zu verbessern sowie um andere Produkte und Dienste von Branch bereitzustellen und im Allgemeinen, um unsere Kunden zu bedienen oder mit ihnen zu kommunizieren. Wir können auch Daten, die wir über die Discovery Services sammeln, de-identifizieren oder zusammenfassen und für beliebige Zwecke verwenden. Wir geben Informationen an unsere Anbieter und Kunden weiter und auch, um Gesetze einzuhalten, uns und andere zu schützen oder als Teil einer Geschäftstransaktion. Nutzer können die Erhebung bestimmter Daten abstellen, indem sie die Anweisungen unten im Abschnitt Auswahlmöglichkeiten für Nutzer befolgen. Da wir unseren Kunden Technologien zur Verfügung stellen, die die Discovery Services antreiben, können sie einen anderen Namen verwenden, um die Nutzung der Discovery Services von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzrichtlinien der Anbieter Ihrer Mobilgeräte und der von ihnen verwendeten mobilen Anwendungen lesen, die Ihnen möglicherweise weitere Optionen oder Rechte hinsichtlich der Verwendung Ihrer Daten durch unsere Kunden einräumen.
Einführung
Die Branch Metrics, Inc. („Branch“, „uns“, „unser“ oder „wir“) bietet einen Discovery Service an (die „Discovery Services“), der es Entwicklern mobiler Anwendungen und mobiler Gerätefunktionen unter Verwendung der Discovery Services (unsere „Kunden“) ermöglicht, personalisierte Empfehlungen und Ergebnisse (einschließlich absichtsbasierter Links zu ihren Apps) auf den mobilen Geräten ihrer Endnutzer bereitzustellen, um ihren Endnutzern („Sie“ oder „Nutzer“) einen vereinfachten Zugriff auf die Durchführung einer Aktion zu bieten (z. B. um schnell zu einer Deep-Page oder zu Inhalten innerhalb einer bestimmten App zu navigieren). Branch ist sich bewusst und ist überzeugt, dass der Datenschutz für alle Internetnutzer wichtig ist, und daher entwerfen und betreiben wir unsere Dienste so, dass der Datenschutz im Vordergrund steht.
In dieser Datenschutzrichtlinie für Branch Discovery (die „Discovery-Datenschutzrichtlinie“) wird erläutert, welche Informationen Branch zur Bereitstellung der Discovery Services verwendet und wie Branch Daten, die Branch über die Discovery Services erhält, weitergibt und schützt.
Bitte beachten Sie, dass diese Discovery-Datenschutzrichtlinie nur für die Discovery Services gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die durch die Nutzung der Discovery Services auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Für die Datenschutzrichtlinie, die für die Website von Branch und andere Dienste von Branch gilt, mit Ausnahme der Discovery Services, für die diese Discovery-Datenschutzrichtlinie gilt, lesen Sie bitte die hier veröffentlichte Datenschutzrichtlinie von Branch. Die Discovery Services und die in der Datenschutzrichtlinie von Branch vorgesehenen Branch Services sind gemeinsam die „Branch-Plattform“.
Was sind die Discovery Services?
Branch bietet Technologie, damit Kunden ihren Nutzern personalisierte Empfehlungen und Abfrageergebnisse bereitstellen können. Wir tun dies auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Discovery Services, über andere Branch Services und von Kunden, um Empfehlungen und Abfrageergebnisse zu verbessern und anzupassen. Zweitens bietet Branch Kunden mobile Deep-Linking-Technologie, um Deep Links für Empfehlungen und Abfrageergebnisse vorzuschlagen. „Deep Linking“ bedeutet die Bereitstellung von Links zu einem bestimmten, im Allgemeinen durchsuchbaren oder indizierten Inhalt in einer App oder auf einer Website (z. B. „https://branch.io/security/“) anstelle der Startseite der App oder der Website (z. B. „https://branch.io“). Mit Deep Links können Nutzer in einer App auf bestimmte Inhalte geleitet werden. Branch hat im Allgemeinen keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie auf ihren Apps installieren (über eine Anwendungsprogrammierschnittstelle und/oder ein Software Development Kit), ermöglicht die Technologie es Kunden, Inhalte zu empfehlen und auf Nutzeranfragen mit personalisierten Vorschlägen und absichtsbasierten Deep Links zu antworten, was wiederum den Nutzern hilft, indem ihnen relevante Inhalte und Deep Links zur Verfügung gestellt werden, um den Zugriff auf die Durchführung einer Aktion zu vereinfachen (z. B. um eine Aktion in einer App fortzusetzen, Restaurants in der Nähe zu finden, Lebensmittel zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen erhebt Branch von den Discovery Services?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir über die Discovery Services von Nutzern erheben. Wir verarbeiten Informationen auf eine Weise, die für den Zweck, für den sie erhoben wurden, wie unten beschrieben, relevant ist.
Wir verlangen, dass jeder Kunde sich verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat, und dass er das Recht hat, diese an Branch weiterzugeben. Wir raten Kunden dringend davon ab, sensible Nutzerinformationen mit uns zu teilen.
Software Development Kits („SDKs“ – Softwareentwicklungskits) und Application Programming Interfaces („APIs“ – Schnittstellen für die Programmierung von Anwendungen) enthalten einen Code, mit dem Kunden die Discovery Services integrieren und nutzen können. Die SDKs und APIs der Branch Discovery Services erheben die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden, von denen einige nach geltendem Recht als personenbezogene Daten gelten (d. h. Informationen, die allein die Identifizierung einer einzelnen Person oder die Verknüpfung mit einer Person ermöglichen). In der nachfolgenden Tabelle werden die automatisch von den Discovery Services erhobenen Informationen und die Zwecke, für die diese Informationen erhoben werden, zusammengefasst.
Erhobene Informationen | Zweck |
| Werbekennung (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und Bereitstellung personalisierter Empfehlungen, Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird verwendet, um den allgemeinen Standort zu erkennen, und für statistische Zwecke. |
Ländercode | Dies ist die Entsprechung des ISO-Ländercodes für den Ländercode des SIM-Anbieters und wird verwendet, um den Standort auf Länderebene zu erkennen. |
Geräteumgebung (Land, Sprache) | Wird verwendet, um Empfehlungen, Ergebnisse und Werbung an die Länder- und Spracheinstellungen des Geräts anzupassen. |
Abfrage | Wird verwendet, um Abfragen des Nutzers zu beantworten. Abfragen können Informationen enthalten, mit denen eine Person identifiziert werden kann (z. B. wenn ein Nutzer nach einem Freund namens „John Smith“ oder nach Nachrichten über einen bestimmten Prominenten sucht), sowie Informationen, mit denen niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Telefonhüllen“). Abfragen können internet- oder gerätebasiert sein (z. B. um nach einem Kontakt oder einer App auf dem Telefon eines Nutzers zu suchen). Bei internetbasierten Abfragen erheben wir die in dieser Tabelle angegebenen Informationen. Bei gerätebasierten Abfragen erhebt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), aber Branch erhält diese Daten nicht. |
Gerätemodell | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Gerätehersteller | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Betriebssystem | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Version des Betriebssystems | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Status des mobilen Netzwerks (Anbieter) | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Bildschirmauflösung | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Bildschirmgröße | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Softwaredaten für Discovery Services | Informationen über die Discovery Services Software, die auf Ihrem Telefon ausgeführt wird, einschließlich Version, Paketname und Kundeninformationen (keine Nutzerinformationen), die mit der Softwareinstallation verbunden sind. |
App-Kategorien | Kategorien von Apps auf dem Telefon des Nutzers. Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen. |
Nutzungs- und Engagementdaten | Informationen in Bezug auf die Interaktionen eines Nutzers (z. B. Impressionen, Klicks, Nutzungsaktivitäten) mit den Discovery Services und Apps auf dem Gerät, einschließlich Abfrageergebnissen, Werbung und/oder verwendeten Apps. Wird verwendet, um personalisierte Empfehlungen, Ergebnisse und Werbung anzuzeigen, um die Discovery Services zu verbessern und für Berichte. |
In bestimmten Fällen haben Kunden die Discovery Services so konfiguriert, dass sie auf einem Gerät betrieben werden, das weder die Werbekennung noch Abfragen an Branch-Server sendet. In diesen Fällen gilt Folgendes:
- Die Discovery Services analysieren die Informationen, die auf Ihrem Mobilgerät gespeichert sind, um Empfehlungen, Ergebnisse und Werbung anzuzeigen. Die Analyse wird innerhalb Ihres Geräts durchgeführt und die Branch-Server erheben diese Daten für die Durchführung der Analyse nicht.
- Branch kann eine IP-Adresse für statistische Zwecke und zur anonymen Synchronisierung von Daten von seinen Servern kurzzeitig ablesen, um Empfehlungen oder Ergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen können die Discovery Services anderweitig Informationen analysieren, die auf Ihrem mobilen Gerät gespeichert oder über die Dienste Ihres mobilen Geräts zugänglich sind, um relevantere Empfehlungen, Ergebnisse und Werbung für mobile App-Inhalte bereitzustellen. Die Analyse dieser Informationen, auf die Sie über Ihr Mobilgerät zugreifen können, wird auf Ihrem Gerät durchgeführt, und Branch erhebt diese Daten bei der Durchführung der Analyse nicht in Verbindung mit Ihrer Werbekennung oder derart, dass Sie direkt identifiziert werden können.
Kundendaten und Postback-Daten
Kunden können uns Informationen zur Verfügung stellen, einschließlich über ihre Partner wie Analyseanbieter („Partner“), um Werbung über die Discovery Services besser an ihre gewünschten Zielgruppen zu richten („Kundendaten“). Solche Kundendaten können Daten umfassen, die den von uns wie oben beschrieben erhobenen Nutzerdaten ähneln. Sie können auch Informationen über Aktionen enthalten, die von Endnutzern des Kunden ergriffen werden, nachdem sie die Empfehlungen oder Werbung des Kunden in den Discovery Services gesehen haben, wie z. B. die Installation oder Interaktion mit der App des Kunden („Postback-Daten“). Wie bei den Daten, die wir direkt von Nutzern erheben, verwenden wir Kundendaten und Postback-Daten, um die Discovery Services bereitzustellen und zu verbessern sowie um andere Produkte und Dienste von Branch bereitzustellen und im Allgemeinen, um unsere Kunden zu bedienen. Branch ist nicht verantwortlich für die Erhebung, Verwendung oder Offenlegung von Kundendaten oder Postback-Daten durch den Kunden oder Partner.
Wie verwendet Branch die von den Discovery Services erhobenen Informationen und welche Informationen verwendet Branch zur Bereitstellung der Discovery Services?
Daten, die Branch über die Discovery Services erhebt, werden verarbeitet:
- um die Discovery Services bereitzustellen, zu pflegen, zu optimieren, zu erforschen und zu verbessern, einschließlich der Entwicklung von Empfehlungen und Ergebnissen für Nutzerabfragen und der Verbesserung ihrer Relevanz und/oder Nützlichkeit;
- um besser zu verstehen, wie und von wo aus Nutzer auf bestimmte Deep Links oder Inhalte klicken und welche Arten von Links und Inhalten beliebt sind;
- um Empfehlungen und Werbung im Zusammenhang mit der Nutzung und dem Engagement der Nutzer zu liefern;
- um die Anfragen von Kunden und potenziellen Kunden nach den Discovery Services zu erfüllen, einschließlich der Verarbeitung der von ihnen bereitgestellten Kundendaten und der Übertragung von Nutzerdaten an sie. Branch hat keine Kontrolle darüber, wie Kunden von Branch erhaltene Informationen verwenden, und Nutzer sollten die Datenschutzrichtlinien der Kunden lesen, um zu erfahren, wie Kunden Informationen verwenden, die sie Branch bereitstellen und von Branch erhalten;
- um sie für interne und Kundengeschäftszwecke zu verwenden, einschließlich zur Unterstützung sowohl der Discovery Services als auch anderer Produkte und Dienste von Branch, zur Entwicklung neuer Produkte und Dienste, zur Vermarktung von Produkten oder Diensten, zur Unterstützung der Produkte und Dienste unserer Kunden und soweit dies nach geltendem Recht zulässig oder erforderlich ist;
- um Berichte auf der Grundlage aggregierter Informationen zu erstellen, d. h. Informationen, die nicht mit einer einzelnen Person oder einem Kunden verknüpft werden können, und diese Berichte an die Öffentlichkeit weiterzugeben.
Wir können die von uns erhobenen Daten aggregieren und/oder anonymisieren. Nachdem die Daten aggregiert und/oder anonymisiert wurden, verpflichtet sich Branch, die Informationen in anonymisierter Form zu pflegen und zu verwenden. Wir können anonymisierte und/oder aggregierte Daten für jeden Zweck verwenden, wie unter anderem für Forschungs- und Marketingzwecke, und können diese Daten auch an andere Parteien, einschließlich Geschäftspartner, Kunden und/oder andere, weitergeben.
Soweit gesetzlich und gemäß unseren Vereinbarungen mit Kunden zulässig und mit Ihrer Einwilligung (soweit gesetzlich vorgeschrieben) kann Branch auch Daten, die über andere Branch Services erhoben wurden, verwenden, um Empfehlungen, Ergebnisse von Nutzerabfragen und Werbung zu verbessern und anzupassen.
Die Verwendung von Informationen durch unsere Kunden
Wir verlangen, dass unsere Kunden die Discovery Services verantwortungsvoll und in Übereinstimmung mit bestimmten Geschäftsbedingungen nutzen. Branch ist nicht für die Datenpraktiken unserer Kunden über die Discovery Services oder anderweitig verantwortlich. Die Praktiken jedes Kunden unterliegen der individuellen Datenschutzrichtlinie jedes Kunden. Nutzer sollten die Datenschutzrichtlinie jedes Kunden lesen, um zu erfahren, wie dieser Kunde mit Nutzerinformationen umgeht, die über die Discovery Services erhoben werden.
Auswahlmöglichkeiten für Nutzer
Sofern verfügbar, können Sie möglicherweise ändern, welche Daten Kunden an Branch senden, indem Sie (1) die Kunden-App löschen, über die Sie die Discovery Services nutzen, (2) Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder Gerätesoftware zurücksetzen oder neu installieren.
Do Not Track und globale Datenschutzkontrolle
Die Discovery Services sind für mobile Anwendungen konzipiert und reagieren daher nicht auf browserbasierte Signale wie „Do Not Track“ oder die globale Datenschutzkontrolle (Global Privacy Control).
Wann gibt Branch Informationen weiter?
Außer den oben beschriebenen Möglichkeiten kann Branch Informationen auch unter den folgenden Umständen an andere weitergeben:
- an Drittanbieter und Berater, die für uns arbeiten und für ihre Tätigkeit Zugriff auf Informationen benötigen, die wir erheben, einschließlich für Cloud-Speicherung, Datenanalyse und Projektverfolgung;
- an unsere Kunden und ihre Lieferanten oder Vertreter, wie dies in dieser Discovery-Datenschutzrichtlinie vorgesehen ist;
- an Kunden anderer Branch Services, einschließlich deren Anbieter oder Vertreter, falls dies vom Kunden verlangt wird, für Zuordnungszwecke;
- um Gesetze einzuhalten oder um rechtmäßigen Anfragen und Aufforderungen im Rahmen gerichtlicher Verfahren nachzukommen und um vermutete oder begangene verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen dagegen zu ergreifen, wie unter anderem bei Betrug und in Situationen, die potenzielle Bedrohungen für die physische Sicherheit einer Person umfassen;
- zum Schutz der Rechte und des Eigentums von Branch, unserer Vertreter, Kunden, Nutzer und anderer, einschließlich zur Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Bedingungen;
- im Zusammenhang mit oder während der Verhandlung über eine Fusion, einen Verkauf von Unternehmensvermögen, eine Finanzierung oder den Erwerb unseres gesamten oder eines Teils unseres Unternehmens durch ein anderes Unternehmen.
Wie wir die von uns erhobenen Informationen sichern
Die Sicherung der von unseren Kunden bereitgestellten und über die Discovery Services erhobenen Informationen ist uns wichtig. Branch verfügt über technische, administrative und physische Sicherheitsvorkehrungen nach Industriestandard, um die Informationen auf unseren Servern vor unbefugtem Zugriff, Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind für die Aufrechterhaltung der Sicherheit Ihrer Geräte und Online-Konten verantwortlich, indem Sie beispielsweise keine Passwörter für Ihre Geräte weitergeben.
Links zu anderen Diensten
Die Discovery Services führen über Links zu anderen Websites und Apps. Diese anderen Domains werden nicht von Branch kontrolliert und wir erteilen keinerlei Befürwortung oder Zusicherungen für Websites, Apps oder Social-Media-Plattformen von Drittanbietern. Wir empfehlen Ihnen, die Datenschutzrichtlinien jeder Website und Anwendung zu lesen, mit der Sie interagieren. Wir befürworten, überprüfen oder genehmigen die Datenschutzpraktiken oder Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch bei anderen Websites oder Anwendungen erfolgt auf eigene Gefahr.
Unsere Richtlinie zur Aufbewahrung von Daten
Branch bewahrt die Informationen, die wir über unsere Discovery Services erheben, nicht länger auf, als dies für die legitimen Geschäftszwecke, für die sie erhoben wurden, oder für die Erfüllung unserer gesetzlichen Verpflichtungen erforderlich ist. Wenn für uns keine fortlaufende legitime geschäftliche Notwendigkeit besteht, Ihre personenbezogenen Daten zu verarbeiten, werden diese von uns entweder gelöscht oder pseudonymisiert, soweit keine anderweitige Vorschrift nach geltendem Recht oder anderweitige Vereinbarung zwischen Branch und dem Kunden besteht.
Personenbezogene Daten, die über die Discovery Services erhoben werden, werden in direkt identifizierbarer Form bis zu 6 Monate lang gespeichert, danach werden sie entfernt oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, es sei denn, dass das geltende Recht eine anderweitige Dauer vorsieht oder zwischen Branch und dem Kunden etwas anderes vereinbart wurde.
Branch kann Informationen, die von den Discovery Services über diese Zeiträume hinaus erhoben werden, zur Betrugsprävention, -analyse oder -reaktion oder zum Schutz der Sicherheit von Branch oder der Sicherheit der Kunden und Nutzer von Branch oder der Öffentlichkeit aufbewahren.
Unsere Richtlinie zu Kindern
Die Discovery Services richten sich nicht an Kinder. Wir verlangen, dass Kunden sich damit einverstanden erklären, uns wissentlich keine Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtsordnungen unter 16 Jahren) zuzusenden. Wenn Sie der Meinung sind, dass wir unter Verstoß gegen diese Richtlinie Informationen von oder über ein Kind unter 13 Jahren (und in bestimmten Rechtsordnungen unter 16 Jahren) haben könnten, kontaktieren Sie uns bitte unter discoveryprivacy@branch.io, damit Branch alle unangemessen erhaltenen Informationen unverzüglich untersuchen und löschen kann, wie es das Gesetz verlangt.
Ihre Rechte
Nach geltendem Recht und je nachdem, wo Sie wohnen, haben Sie möglicherweise das Recht, Auskunft über Ihre personenbezogenen Daten zu verlangen, sie zu berichtigen, zu löschen und ihre Verarbeitung einzuschränken. Sie haben möglicherweise auch das Recht, der Verarbeitung Ihrer Daten durch Branch zu widersprechen, oder können andere Rechte ausüben, jeweils in Übereinstimmung mit geltendem Recht. Informationen darüber, wie Sie Ihre Rechte nach geltendem Recht ausüben können, finden Sie hier.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungstätigkeiten einzureichen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, der über den Abschnitt „Kontakt“ unten erreichbar ist, oder bei einer Aufsichtsbehörde einreichen.
Kalifornien und bestimmte andere US-Bundesstaaten
Der California Consumer Privacy Act von 2018 („CCPA“ – Kalifornisches Gesetz zum Datenschutz von Verbrauchern) und die geltenden Datenschutzgesetze bestimmter anderer US-Bundesstaaten gewähren natürlichen Personen, die ihren Wohnsitz in Kalifornien oder den jeweiligen anderen Bundesstaaten haben, bestimmte Rechte. Unsere Datenschutzerklärung für Kalifornien und andere Staaten ist hier verfügbar.
Kontakt, Fragen, Änderungen dieser Discovery-Datenschutzrichtlinie
Wir können diese Discovery-Datenschutzrichtlinie jederzeit nach unserem alleinigen Ermessen ändern. Wir werden alle Änderungen dieser Richtlinie auf dieser Seite veröffentlichen und oben auf der Seite das Datum des Inkrafttretens der geänderten Richtlinie angeben. Wenn Sie Fragen oder Vorschläge zu dieser Richtlinie haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
oder per E-Mail an discoveryprivacy@branch.io
Politique de confidentialité de Branch Discovery (français)
Aperçu
Nous accordons une grande importance à la confidentialité et nous nous engageons à offrir nos services en accordant la priorité à la confidentialité, y compris en pratiquant la minimisation des données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures pour protéger nos données. À un niveau élevé, nos Services Discovery de Branch aident les utilisateurs de nos clients à naviguer sur leurs appareils mobiles avec des suggestions plus pertinentes et des capacités de recherche améliorées. Pour fournir ces services, nous collectons certaines données au niveau de l’appareil (par ex., identifiant publicitaire et adresse IP), des données d’utilisation et d’engagement (par ex., impressions et clics) et des données de requête (par ex., « t », « tw ») auprès des Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Discovery, ainsi que pour fournir d’autres produits et services Branch, et généralement pour servir ou communiquer avec nos Clients. Nous pouvons également anonymiser ou agréger les données que nous collectons par le biais des Services Discovery et les utiliser à toutes fins utiles. Nous divulguons des informations à nos fournisseurs et clients, ainsi que pour nous conformer aux lois, pour nous protéger et protéger les autres, ou dans le cadre d’une transaction commerciale. Les utilisateurs peuvent refuser certaines collectes de données en suivant les instructions de la section Choix de l’utilisateur ci-dessous. Étant donné que nous fournissons une technologie qui alimente les Services Discovery à nos Clients, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Discovery de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils mobiles et des applications mobiles qu’ils utilisent. Elles peuvent vous donner des options ou droits supplémentaires concernant la manière dont nos Clients utilisent vos données.
Introduction
Branch Metrics, Inc. (ci-après « Branch », « nous », « notre », ou « nos ») propose un service Discovery (les « Services Discovery »), qui permet aux développeurs d’applications mobiles et de fonctionnalités d’appareils utilisant les Services Discovery (nos « Clients ») de fournir des recommandations et des résultats personnalisés (y compris des liens basés sur les intentions dans leurs applications) sur les appareils mobiles de leurs utilisateurs finaux, donner à leurs utilisateurs finaux (« vous » ou les « Utilisateurs ») un accès simplifié à la réalisation d’une action (par exemple, pour naviguer rapidement vers une page ou un contenu profond dans une application particulière). Branch reconnaît et estime que la confidentialité des données est importante pour tous les utilisateurs d’Internet, et par conséquent, nous concevons et exploitons nos services d’une manière qui privilégie la confidentialité.
La présente Politique de confidentialité de Branch Discovery (la « Politique de confidentialité Discovery ») explique les informations que Branch utilise pour fournir les Services Discovery, et comment Branch partage et protège les données obtenues via ses Services Discovery.
Veuillez noter que la présente Politique de confidentialité Discovery s’applique uniquement aux Services Discovery. Branch propose également un site Web et d’autres services, dont certains peuvent être accessibles par les Utilisateurs qui, par le biais de leur utilisation des Services Discovery, cliquent sur un lien Branch ou interagissent avec une application ou le site Web d’un client Branch. Pour connaître la politique de confidentialité applicable au site Web de Branch et aux autres services Branch, à l’exception des Services Discovery qui sont régis par la présente Politique de confidentialité de Discovery, veuillez consulter la politique de confidentialité de Branch publiée ici. Les Services Discovery et les services Branch décrits dans la politique de confidentialité de Branch constituent collectivement la « Plateforme Branch ».
Que sont les Services Discovery ?
Branch fournit une technologie permettant aux clients de fournir à leurs utilisateurs des recommandations personnalisées et des résultats de requête. Nous le faisons de deux manières principales. Tout d’abord, Branch exploite les données des Utilisateurs via les Services Discovery, via d’autres services Branch et des Clients pour améliorer et adapter les recommandations et les résultats des requêtes. Deuxièmement, Branch fournit aux clients une technologie de liaison profonde mobile pour suggérer des liens profonds pour les recommandations et les résultats de requêtes. « Lien profond » signifie fournir des liens vers un contenu spécifique, généralement consultable ou indexé, dans une application ou sur un site Web (par ex. « https://branch.io/security/” »), plutôt que vers la page d’accueil de l’application ou la page d’accueil du site Web (par ex. « https://branch.io”). Les liens profonds permettent ainsi aux Utilisateurs d’être dirigés vers un contenu spécifique au sein d’une application. En règle générale, Branch n’a aucune relation directe avec les Utilisateurs. Lorsque les clients installent la technologie Branch sur leurs applications (via une interface de programmation d’application ou un kit de développement logiciel), la technologie permet aux Clients de recommander du contenu et de répondre aux demandes des Utilisateurs avec des suggestions personnalisées et des liens profonds basés sur les intentions, qui, à leur tour, aide les utilisateurs en leur donnant du contenu pertinent et des liens profonds pour simplifier l’accès à une action (par exemple, pour reprendre une action dans une application, identifier les restaurants à proximité, commander de la nourriture pour la livraison, se rendre dans un lieu, ou trouver un contact sur leur appareil).
Quelles informations collecte Branch à partir des Services Discovery ?
Données utilisateur
Nous expliquons ci-dessous les informations que nous collectons auprès des Utilisateurs par le biais des Services Discovery. Nous traitons les informations d’une manière pertinente pour l’objectif pour lequel elles ont été collectées, comme décrit ci-dessous.
Nous exigeons de chaque Client qu’il s’engage à ne partager avec Branch que les informations qu’il a légalement obtenues et qu’il a le droit de partager avec Branch. Nous déconseillons vivement aux Clients de partager avec nous des informations sensibles sur les Utilisateurs.
Les kits de développement logiciel (« SDK ») et les interfaces de programmation d’application (« API ») comprennent un code qui permet aux Clients d’intégrer et d’utiliser les Services Discovery. Les SDK et API des Services Discovery de Branch collectent les informations suivantes lorsque les Clients utilisent les SDK ou API dans leurs applications mobiles, dont certaines sont considérées comme des données à caractère personnel en vertu de la loi applicable (en d’autres termes, des informations qui peuvent elles-mêmes identifier un individu ou peuvent être liées à une personne). Le tableau ci-dessous résume les informations collectées automatiquement par les Services Discovery et à quelles fins ces informations sont collectées.
Informations recueillies | Finalité |
Identifiant publicitaire (par ex., identifiant publicitaire Google ou IDFA) | Utilisé pour l’identification des appareils et la diffusion de recommandations, de résultats et de publicités personnalisés. |
Adresse IP | Utilisé pour comprendre l’emplacement général et à des fins statistiques. |
Code pays | Il s’agit de l’équivalent du code de pays ISO pour le code de pays du fournisseur SIM, et il est utilisé pour comprendre la localisation au niveau du pays. |
Paramètres régionaux du dispositif (pays, langue) | Utilisé pour personnaliser les recommandations, les résultats et la publicité en fonction des paramètres de pays et de langue de l’appareil. |
Requête | Utilisé pour répondre aux requêtes de l’utilisateur. Les requêtes peuvent inclure des informations qui identifient une personne (par exemple, si un Utilisateur recherche un ami « John Smith » ou des informations sur une célébrité particulière) ainsi que des informations qui n’identifient personne (par exemple, « pizza à proximité » ou « cas de téléphone »). Les requêtes peuvent être basées sur Internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d’un utilisateur). Pour les requêtes Internet, nous collectons les informations décrites dans ce tableau. Pour les requêtes basées sur l’appareil, notre SDK collectera et stockera des informations localement sur l’appareil d’un Utilisateur (par exemple, les contacts d’un Utilisateur ou les applications stockées sur l’appareil d’un Utilisateur), mais Branch ne recevra pas ces données. |
Modèle de dispositif | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Fabricant du dispositif | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Système d’exploitation | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Version du système d’exploitation | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
État du réseau mobile (transporteur) | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Résolution de l’écran | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Taille de l’écran | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Données logicielles des Services Discovery | Informations sur le logiciel des Services Discovery exécuté sur votre téléphone, y compris la version, le nom du package et les informations du Client (et non de l’Utilisateur) associées à l’installation du logiciel. |
Catégories d’applications | Catégories d’applications sur le téléphone de l’Utilisateur. Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents. |
Données d’utilisation et d’engagement | Informations relatives aux interactions d’un Utilisateur (par ex., impressions, clics, activité d’utilisation) avec les Services Discovery et les applications sur l’appareil, y compris les résultats de requête, les publicités ou les applications utilisées. Utilisé pour fournir des recommandations, des résultats et de la publicité personnalisés ; pour améliorer les Services Discovery et pour les rapports. |
Dans certains cas, les Clients ont configuré les Services Discovery pour fonctionner sur un appareil sans envoyer l’identifiant publicitaire ou les requêtes aux serveurs de Branch. Dans ces cas :
- Les Services Discovery analyseront ces informations stockées sur votre appareil mobile pour fournir des recommandations, des résultats et de la publicité. Cette analyse sera effectuée sur votre appareil, et les serveurs de Branch ne collecteront pas ces données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et pour synchroniser anonymement les données de ses serveurs afin d’améliorer les recommandations sur l’appareil ou les résultats et la publicité.
En plus des informations identifiées ci-dessus que nous collectons, les Services Discovery peuvent autrement analyser les informations stockées sur votre appareil mobile ou accessibles via les services de votre appareil mobile afin de fournir des recommandations, des résultats et des publicités plus pertinents pour le contenu de l’application mobile. L’analyse de ces informations accessibles via votre appareil mobile sera effectuée sur votre appareil, et Branch ne collectera pas ces données en lien avec votre identifiant publicitaire ou d’une manière qui vous identifie directement pour effectuer cette analyse.
Données client et données postback
Les clients peuvent nous fournir des informations, y compris par l’intermédiaire de leurs partenaires tels que les fournisseurs d’analyses (« Partenaires »), pour aider à mieux diriger la publicité vers les publics souhaités fournis par le biais des Services Discovery (« Données client »). Ces Données client peuvent inclure des données similaires aux Données utilisateur que nous collectons comme décrit ci-dessus. Elles peuvent également inclure des informations sur les actions entreprises par les utilisateurs finaux des Clients après avoir vu les recommandations ou publicités du Client dans les Services Discovery, telles que l’installation ou l’interaction avec l’application du Client (« Données postback »). Comme pour les données que nous collectons directement auprès des Utilisateurs, nous utilisons les Données client et les Données postback pour fournir et améliorer les Services Discovery, ainsi que pour fournir d’autres produits ou services Branch, et généralement pour servir nos Clients. Branch n’est pas responsable de la collecte, de l’utilisation ou de la divulgation par le Client ou le Partenaire des Données client ou des Données post-back.
Comment Branch utilise les informations recueillies par les Services Discovery, et quelles informations utilise Branch pour fournir les Services Discovery ?
Les données collectées par Branch via les Services Discovery sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Discovery, y compris pour développer des recommandations et des résultats pour les requêtes des Utilisateurs, et améliorer leur pertinence ou utilité.
- pour mieux comprendre comment et d’où viennent les utilisateurs pour cliquer sur certains liens profonds ou contenus et quels types de liens et de contenus sont populaires.
- pour fournir des recommandations et des publicités en lien avec l’utilisation et l’engagement des Utilisateurs.
- pour répondre aux demandes des Clients et des Clients potentiels sur les Services Discovery, y compris le traitement des Données client qu’ils ont fournies et le transfert des Données utilisateur à ces derniers. Branch ne contrôle pas la manière dont les Clients utilisent les informations reçues de Branch, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu’ils fournissent ou reçoivent de Branch.
- pour utiliser à des fins commerciales internes et pour le compte des Clients, y compris pour soutenir à la fois les Services Discovery et d’autres produits et services de Branch, développer de nouveaux produits et services, commercialiser des produits ou services, soutenir les produits et services de nos Clients, et comme autorisé ou requis par la loi applicable.
- pour générer des rapports basés sur des informations agrégées, c’est-à-dire des informations qui ne peuvent pas être reliées à une personne ou à un Client, et partager ces rapports avec le public.
Nous pouvons agréger ou anonymiser les données que nous collectons. Une fois que les données ont été agrégées ou anonymisées, Branch s’engage à conserver et à utiliser les informations sous une forme anonymisée. Nous pouvons utiliser des données anonymisées ou agrégées à toutes fins utiles, y compris, notamment, à des fins de recherche ou de marketing, et nous pouvons également divulguer ces données à toute autre partie, y compris des partenaires commerciaux, des Clients ou autres.
Lorsque la loi et nos accords avec les clients l’autorisent, et avec votre consentement (dans la mesure requise par la loi), Branch peut également utiliser les données collectées par le biais d’autres services Branch pour améliorer et adapter les recommandations, les résultats des requêtes des Utilisateurs et les publicités.
Utilisation des informations par nos clients
Nous exigeons de nos Clients qu’ils utilisent les Services Discovery de manière responsable et conformément à certaines conditions générales. Branch n’est pas responsable des pratiques de nos Clients en matière de données par le biais des Services Discovery ou autrement. Les pratiques de chaque Client sont soumises à la politique de confidentialité individuelle de chaque Client. Les Utilisateurs doivent examiner la politique de confidentialité de chaque Client pour comprendre comment le Client traite les informations de l’Utilisateur collectées par le biais des Services Discovery.
Choix de l’utilisateur
Le cas échéant, vous pouvez modifier les données que les Clients envoient à Branch (1) en supprimant l’application Client par le biais de laquelle vous utilisez les Services Discovery, (2) en modifiant les paramètres dans l’application Client, ou (3) en réinitialisant ou réinstallant l’application Client ou le logiciel de l’appareil.
« Ne pas suivre » et contrôle mondial de la confidentialité
Les Services Discovery sont conçus pour les applications mobiles et ne répondent donc pas aux signaux basés sur un navigateur Web tels que « Ne pas suivre » ou le Contrôle mondial de la confidentialité.
Quand Branch divulgue-t-il des informations ?
Outre les méthodes décrites ci-dessus, Branch peut également divulguer des informations à d’autres personnes dans les circonstances suivantes :
- Avec des fournisseurs et consultants tiers qui travaillent pour nous et qui ont besoin d’accéder aux informations que nous collectons pour effectuer ce travail, y compris pour le stockage dans le cloud, l’analyse des données et le suivi des projets.
- Avec nos Clients et leurs fournisseurs ou agents, comme décrit dans la présente Politique de confidentialité de Discovery.
- Avec les clients d’autres services de Branch, y compris leurs fournisseurs ou agents, si le client le demande, à des fins d’attribution.
- Pour se conformer aux lois ou pour répondre à des demandes légales et à des procédures judiciaires, et pour enquêter, prévenir ou prendre des mesures concernant des activités interdites suspectées ou réelles, y compris, notamment, la fraude et les situations impliquant des menaces potentielles pour la sécurité physique de toute personne.
- Pour protéger les droits et la propriété de Branch, de nos agents, Clients, Utilisateurs et autres, y compris pour faire appliquer nos accords, politiques et toutes les conditions générales applicables.
- Dans le cadre ou pendant la négociation de toute fusion, vente d’actifs de la société, financement ou acquisition de tout ou partie de nos activités à une autre société.
Comment nous sécurisons les informations que nous collectons
La sécurisation des informations fournies par nos Clients et collectées par le biais des Services Discovery est importante pour nous. Branch a mis en place des mesures de protection techniques, administratives et physiques conformes aux normes du secteur pour aider à protéger les informations sur nos serveurs contre tout accès non autorisé, toute modification, divulgation ou destruction. Vous êtes responsable du maintien de la sécurité de vos appareils et comptes en ligne, par exemple en ne partageant pas les mots de passe de vos appareils.
Liens vers d’autres services
Les Services Discovery renvoient vers d’autres sites Web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’approuvons ni ne faisons aucune déclaration sur les sites Web, applications ou plateformes de réseaux sociaux tiers. Nous vous encourageons à lire les politiques de confidentialité de chaque site Web et application avec lesquels vous interagissez. Nous ne cautionnons pas, ne vérifions pas, n’approuvons pas et ne sommes pas responsables des pratiques ou du contenu de ces autres sites Web ou applications en matière de confidentialité. La visite de ces autres sites Web ou applications se fait à vos propres risques.
Notre politique de conservation des données
Branch conserve les données recueillies par l'intermédiaire de ses services Discovery uniquement pendant la durée nécessaire à la réalisation des objectifs commerciaux légitimes pour lesquels elles ont été recueillies, ou la durée nécessaire pour se conformer à ses obligations légales. Lorsque le traitement de vos données à caractère personnel ne répond plus à un besoin commercial légitime, nous les supprimons ou les rendons anonymes, à moins que la législation en vigueur n'en dispose autrement ou que Branch et le client n'en conviennent autrement.
Les données à caractère personnel recueillies par le biais des Services Discovery sont stockées sous une forme directement identifiable pendant une période maximale de six mois, au terme de laquelle elles sont supprimées ou anonymisées. Tous les fichiers anonymisés sont supprimés à l'issue d'une période de 12 mois, à moins que la législation en vigueur n'en dispose autrement ou que Branch et le client n'en conviennent autrement.
Branch est susceptible de conserver les données recueillies par le biais des services Discovery pour des périodes plus longues à des fins de prévention, d’analyse et de riposte à la fraude ou en vue de protéger la sécurité de Branch, de ses clients, de ses utilisateurs ou du public.
Notre politique concernant les enfants
Les Services Discovery ne sont pas destinés aux enfants. Nous exigeons des Clients qu’ils acceptent de ne pas nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si vous pensez que nous pourrions avoir des informations provenant d’un enfant de moins de 13 ans (et dans certaines juridictions de moins de 16 ans) ou le concernant, en violation de la présente politique, veuillez nous contacter à l’adresse discoveryprivacy@branch.io, afin que Branch puisse rapidement enquêter et supprimer toute information obtenue de manière inappropriée, comme l’exige la loi.
Vos droits
Conformément à la législation applicable et en fonction de votre pays de résidence, vous pouvez avoir le droit d’accéder à vos données à caractère personnel, de les corriger, de les supprimer et d’en limiter le traitement. Vous pouvez également avoir le droit de vous opposer à ce que Branch traite vos données ou exercer d’autres droits conformément à la législation applicable. De plus amples informations sur la manière d’exercer vos droits au titre de la législation applicable sont disponibles ici.
Vous avez le droit de présenter une réclamation portant sur nos activités de traitement de données en adressant une réclamation à notre délégué à la protection des données dont les coordonnées figurent dans la section « Nous contacter » ci-dessous, ou à une autorité de contrôle.
Californie et certains autres États américains
La Loi californienne sur la protection de la vie privée des consommateurs de 2018 (California Consumer Privacy Act, « CCPA ») et les lois applicables sur la protection de la vie privée de certains autres États des États-Unis accordent certains droits aux personnes physiques résidant en Californie ou dans d’autres États. Notre avis de confidentialité pour la Californie et les autres États est disponible ici.
Nous contacter, questions et modifications de la présente politique de confidentialité Discovery
Nous pouvons modifier la présente Politique de confidentialité de Discovery à tout moment, à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique sur cette page et indiquerons en haut de la page la date d’entrée en vigueur de la Politique modifiée. Si vous avez des questions ou des suggestions concernant la présente Politique, veuillez contacter notre Délégué à la Protection des Données à l’adresse :
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
ou par e-mail à l’adresse discoveryprivacy@branch.io
Política de privacidad de los Servicios Discovery de Branch (español)
Descripción general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios dando prioridad a la privacidad mediante procedimientos que incluyen la minimización de datos, limitación de la información que divulgamos e implementación de medidas destinadas a proteger nuestros datos. A un alto nivel, nuestros Servicios Discovery de Branch ayudan a los Usuarios de nuestros Clientes a navegar por sus dispositivos móviles con sugerencias que se ajustan mejor a sus intereses y capacidades de búsqueda mejoradas. Para prestar estos servicios, recopilamos ciertos datos a nivel del dispositivo (p. ej., identificador de publicidad y dirección IP), datos de uso e interacción (p. ej., impresiones y clic) y datos de consultas (p. ej., “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios Discovery, así como para proporcionar otros productos y servicios de Branch, y generalmente para entregar información a nuestros Clientes o comunicarnos con ellos. También podemos anonimizar o agregar los datos que recopilamos a través de los Servicios Discovery y usarlos para cualquier propósito. Divulgamos información a nuestros proveedores y clientes y también para cumplir con las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los usuarios pueden no permitir cierta recopilación de datos siguiendo las instrucciones de la sección Opciones del usuario a continuación. Debido a que proporcionamos tecnología que impulsa los Servicios Discovery a nuestros Clientes, estos pueden usar un nombre diferente para describir el uso que hacen de los Servicios Discovery de Branch (por ejemplo, “Scout” o “Finder”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y las aplicaciones móviles que utilizan, las cuales pueden darle a Usted opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nuestro”, o “nosotros”) ofrece un servicio de Discovery (los “Servicios Discovery”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios Discovery (nuestros “Clientes”) proporcionar recomendaciones y resultados personalizados (incluidos enlaces basados en intenciones a sus aplicaciones) en los dispositivos móviles de sus usuarios finales, dar a sus usuarios finales (“usted” o “Usuarios”) acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página o contenido profundo dentro de una aplicación en particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de una manera que prioriza la privacidad.
Esta Política de privacidad de los Servicios Discovery de Branch (la “Política de privacidad de Discovery”) explica qué información utiliza Branch para proporcionar los Servicios Discovery y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios Discovery.
Tenga en cuenta que esta Política de privacidad de Discovery solo se aplica a los Servicios Discovery. Branch también ofrece un sitio web y otros servicios, algunos de los cuales pueden ofrecer acceso a los Usuarios que, a través de su uso de los Servicios Discovery, hacen clic en un enlace de Branch o interactúan con una aplicación o sitio web de un cliente de Branch. Para conocer la política de privacidad aplicable al sitio web de Branch y otros servicios de Branch, excluidos los Servicios Discovery que se rigen por esta Política de privacidad de Discovery, revise la política de privacidad de Branch publicada aquí. Los Servicios Discovery y los servicios de Branch descritos en la política de privacidad de Branch son, en conjunto, la “Plataforma de Branch”.
¿Qué son los Servicios Discovery?
Branch proporciona tecnología para que los clientes puedan proporcionar a sus Usuarios recomendaciones personalizadas y resultados de consultas. Hacemos esto principalmente de dos formas. En primer lugar, Branch aprovecha los datos de los Usuarios a través de los Servicios Discovery, a través de otros servicios de Branch y a partir de los Clientes para mejorar y ajustar las recomendaciones y los resultados de las consultas a las preferencias personales. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para sugerir enlaces profundos para recomendaciones y resultados de consultas. “Enlace profundo” significa proporcionar enlaces a un fragmento de contenido específico, generalmente consultable o indexado, en una aplicación o en un sitio web (p. ej., “https://branch.io/security/”), en lugar de la página de inicio de la aplicación o la página de inicio del sitio web (p. ej., “https://branch.io””). Por lo tanto, los enlaces profundos permiten que los usuarios sean dirigidos a contenido específico dentro de una aplicación. Por lo general, Branch no tiene una relación directa con los Usuarios. Cuando los Clientes instalan la tecnología de Branch en sus aplicaciones (a través de una interfaz de programación de aplicaciones o un kit de desarrollo de software), la tecnología permite a los Clientes recomendar contenido y responder a las consultas de los Usuarios con sugerencias personalizadas y enlaces profundos basados en la intención, lo que a su vez ayuda a los usuarios al proporcionarles contenido de interés y enlaces profundos para simplificar el acceso a la realización de una acción (por ejemplo, para reanudar una acción en una aplicación, identificar restaurantes cercanos, pedir alimentos para envío a un lugar, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué información recopila Branch de los Servicios Discovery?
Datos del Usuario
A continuación, explicamos qué información recopilamos de los Usuarios a través de los Servicios Discovery. Tratamos la información de una manera que se ajuste al propósito para el cual se recopiló, como se describe a continuación.
Exigimos que cada Cliente se comprometa a compartir con Branch únicamente la información que haya obtenido de manera legal y que tenga derecho a compartir con Branch. Desalentamos enfáticamente a los Clientes compartir información confidencial del Usuario con nosotros.
Los kits de desarrollo de software (Software Development Kits, “SDK”) y las interfaces de programación de aplicaciones (Application Programming Interfaces, “API”) incluyen códigos que permiten a los Clientes integrar y utilizar los Servicios Discovery. Los SDK y las API de los Servicios Discovery de Branch recopilan la siguiente información cuando los Clientes utilizan los SDK o las API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales en virtud de la ley aplicable (es decir, información que en sí misma puede identificar a una persona única o puede vincularse con una persona). El siguiente cuadro resume la información recopilada automáticamente por los Servicios Discovery y para qué fines se recopila esta información.
Información recopilada | Propósito |
Identificador publicitario (p. ej., Google Ad ID o IDFA) | Se utiliza para la identificación de dispositivos y para suministrar recomendaciones personalizadas, resultados y publicidad. |
Dirección IP | Se utiliza para comprender la ubicación general y para fines estadísticos. |
Código de país | Este es el código de país ISO equivalente al código de país del proveedor de SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar recomendaciones, resultados y publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Se utiliza para responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a una persona (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre una celebridad en particular), así como información que no identifique a una persona (por ejemplo, “pizza cercana” o “casos telefónicos”). Las consultas pueden estar basadas en Internet o en dispositivos (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). En el caso de consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Fabricante del dispositivo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Sistema operativo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Versión del sistema operativo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Estado de la red móvil (operador) | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Resolución de pantalla | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Tamaño de la pantalla | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Datos de software de los Servicios Discovery | Información sobre el software de los Servicios Discovery que se ejecuta en su teléfono, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociados con la instalación del software. |
Categorías de aplicaciones | Categorías de aplicaciones en el teléfono del Usuario. Se utiliza para entregar recomendaciones, resultados y publicidad de interés. |
Datos de uso e interacción | Información relacionada con las interacciones de un Usuario (p. ej., impresiones, clics, actividad de uso) con los Servicios Discovery y las aplicaciones en el dispositivo, incluidos los resultados de consultas, anuncios o aplicaciones utilizadas. Se utiliza para suministrar recomendaciones, resultados y publicidad personalizados; mejorar los Servicios Discovery; y para generación de informes. |
En ciertos casos, los Clientes han configurado los Servicios Discovery para operar en un dispositivo sin enviar el identificador de publicidad o consultas a los servidores de Branch. En tales casos:
- Los Servicios Discovery analizarán dicha información almacenada en su dispositivo móvil para suministrar recomendaciones, resultados y publicidad. Dicho análisis se realizará dentro de su dispositivo, y los servidores de Branch no recopilan dichos datos para llevar a cabo este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y sincronizar de forma anónima los datos de sus servidores para mejorar las recomendaciones o los resultados y la publicidad en el dispositivo.
Además de la información que recopilamos identificada anteriormente, los Servicios Discovery pueden analizar de otro modo la información almacenada en su dispositivo móvil o a la que se puede acceder a través de los servicios de su dispositivo móvil para proporcionar recomendaciones, resultados y publicidad que se ajusten más a sus intereses para el contenido de la aplicación móvil. El análisis de dicha información a la que se puede acceder a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos en relación con su identificador de publicidad o de una manera que lo identifique directamente para realizar este análisis.
Datos del Cliente y datos postback
Los Clientes pueden proporcionarnos información, incluso a través de sus socios, como por ejemplo proveedores de análisis (“Socios”), que nos ayudan a dirigir mejor la publicidad a su público deseado con entrega mediante los Servicios Discovery (“Datos del Cliente”). Dichos Datos del Cliente pueden incluir datos similares a los Datos del Usuario que recopilamos como se describió anteriormente. Estos también pueden incluir información sobre las medidas tomadas por los usuarios finales de los Clientes después de ver las recomendaciones o anuncios publicitarios del Cliente en los Servicios Discovery, como instalar o interactuar con la aplicación del Cliente (“Datos postback”). Al igual que con los datos que recopilamos directamente de los Usuarios, utilizamos los Datos del Cliente y los Datos postback para proporcionar y mejorar los Servicios Discovery, así como para proporcionar otros productos y servicios de Branch, y generalmente para atender a nuestros Clientes. Branch no es responsable de la recopilación, el uso o la divulgación de los Datos del Cliente o los Datos postback por parte del Cliente o del Socio.
¿Cómo utiliza Branch la información recopilada por los Servicios Discovery y qué información utiliza Branch para proporcionar los Servicios Discovery?
Los datos que Branch recopila a través de los Servicios Discovery se tratan:
- Para proporcionar, mantener, optimizar, investigar y mejorar los Servicios Discovery, incluido el desarrollo de recomendaciones y resultados para las consultas del Usuario, y para mejorar su pertinencia o utilidad.
- Para comprender mejor cómo y desde dónde vienen los Usuarios a hacer clic en ciertos enlaces profundos o contenido y qué tipos de enlaces y contenido son populares.
- Para ofrecer recomendaciones y anuncios en relación con el uso y la interacción de los Usuarios.
- Para cumplir con las solicitudes de los Clientes y posibles Clientes para los Servicios Discovery, incluido el tratamiento de los Datos del Cliente proporcionados por ellos y la transferencia de los datos del Usuario a ellos. Branch no controla la forma en que los Clientes utilizan la información recibida de Branch, y los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes utilizan la información que proporcionan y reciben de Branch.
- Para uso destinado a fines comerciales internos y del Cliente, lo cual incluye brindar asistencia a los Servicios Discovery y otros productos y servicios de Branch, desarrollar nuevos productos y servicios, comercializar productos o servicios, respaldar los productos y servicios de nuestros Clientes, y según lo permita o exija la ley aplicable.
- Para crear informes basados en información agregada, que es información que no puede vincularse con ninguna persona o cliente individual, y compartir estos informes con el público.
Podemos agregar o anonimizar los datos que recopilamos. Después de que los datos se hayan agregado o anonimizado, Branch se compromete a mantener y usar la información en forma anonimizada. Podemos usar datos anonimizados o agregados para cualquier propósito, lo cual incluye, entre otros, fines de investigación y marketing, y también podemos divulgar dichos datos a cualquier otra parte, incluidos socios comerciales, Clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con su consentimiento (en la medida en que lo exija la ley), Branch también podrá usar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar las recomendaciones, los resultados de las consultas del Usuario y los anuncios.
Uso de la información por parte de nuestros Clientes
Exigimos que nuestros Clientes utilicen los Servicios Discovery de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las prácticas de datos de ninguno de nuestros Clientes a través de los Servicios Discovery o de otro modo. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los Usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo trata ese Cliente la información del Usuario recopilada a través de los Servicios Discovery.
Opciones del Usuario
Cuando estén disponibles, usted podrá modificar qué datos envían los Clientes a Branch al (1) eliminar la aplicación del Cliente a través de la cual utiliza los Servicios Discovery, (2) modificar la configuración en la aplicación del Cliente o (3) restablecer o reinstalar la aplicación o el software del dispositivo del Cliente.
Aviso de “No rastrear” y control de privacidad global
Los Servicios Discovery están diseñados para aplicaciones móviles y, por lo tanto, no responden a señales basadas en navegadores web como “No rastrear” o el Control de privacidad global.
¿Cuándo divulga Branch la información?
Además de las formas descritas anteriormente, Branch también puede divulgar información a otras personas en las siguientes circunstancias:
- a proveedores y consultores externos que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos;
- a nuestros Clientes y sus proveedores o agentes, según se describe en esta Política de privacidad de Discovery;
- a clientes de otros servicios de Branch, incluidos sus proveedores o agentes, si el cliente lo solicita, para fines de atribución;
- para cumplir con las leyes o responder a solicitudes legales y procesos legales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas presuntas o reales, las cuales incluyen, entre otras, fraudes y situaciones que impliquen posibles amenazas para la seguridad física de cualquier persona;
- para proteger los derechos y los bienes de Branch, nuestros agentes, Clientes, Usuarios y otros, lo cual incluye hacer cumplir nuestros acuerdos, políticas y cualquier término y condición correspondiente; y
- en relación con o durante la negociación de cualquier fusión, venta de activos de la compañía, financiamiento o adquisición de la totalidad o una parte de nuestro negocio a otra compañía.
Cómo protegemos la información que recopilamos
Proteger la información proporcionada por nuestros Clientes y recopilada a través de los Servicios Discovery es importante para nosotros. Branch ha implementado medidas de seguridad técnicas, administrativas y físicas estándar del sector para ayudar a proteger la información en nuestros servidores contra el acceso, la alteración, la divulgación o la destrucción no autorizados. Usted es responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como por ejemplo al no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios Discovery enlazan a otros sitios web y aplicaciones. Estos otros dominios no están controlados por Branch, y no avalamos ni hacemos ninguna declaración sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada sitio web y aplicación con la que interactúa. No avalamos, examinamos ni aprobamos, y no somos responsables de las prácticas de privacidad o el contenido de los otros sitios web o aplicaciones. Usted acepta visitar estos otros sitios web o aplicaciones bajo su propia cuenta y riesgo.
Nuestra política de conservación de datos
Branch conserva la información que recopilamos a través de nuestros Servicios Discovery durante un período no mayor que el necesario para cumplir con los fines comerciales legítimos para los que se recopiló o según fuese necesario para cumplir con nuestras obligaciones legales. Cuando no tuviésemos ninguna necesidad comercial legítima de procesar su información personal, la eliminamos o anonimizamos a menos que la legislación aplicable exigiese lo contrario o, salvo que Branch y el Cliente conviniesen algo diferente.
Los datos personales recopilados a través de los Servicios Discovery se conservan en una forma que puede identificarse de manera directa por un período de no más de 6 meses, después del cual se los elimina o anonimiza. Se eliminan todos y cada uno de los registros anonimizados después de transcurridos 12 meses, a menos que la legislación aplicable exigiese lo contrario o que Branch y el Cliente conviniesen algo distinto.
Branch podrá conservar la información recopilada por los Servicios Discovery después de transcurridos estos períodos para fines de prevención de fraude, análisis o respuesta o para proteger la seguridad de Branch, sus Clientes, sus Usuarios o el público.
Nuestra política con respecto a menores
Los Servicios Discovery no están dirigidos a menores. Exigimos que los Clientes acepten no enviarnos de manera intencional datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted considera que podríamos tener información de un niño menor de 13 años (y en ciertas jurisdicciones menores de 16 años) en violación de esta política, comuníquese con nosotros al correo discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar de inmediato cualquier información obtenida de manera inapropiada según lo exija la ley.
Sus derechos
De acuerdo con la legislación pertinente y según el lugar en el que residiese, es posible que tuviese derecho a acceder, rectificar, eliminar y restringir el procesamiento de Sus datos personales. También es posible que tuviese derecho a objetar el procesamiento que Branch hace de Sus datos o el ejercicio de otros derechos, todo de conformidad con las leyes aplicables. La información sobre la forma en la que puede ejercer sus derechos de conformidad con la legislación aplicable está disponible aquí.
Tiene derecho a presentar quejas con respecto a nuestras actividades de procesamiento de datos presentando una queja ante nuestro Oficial de protección de datos, con quien puede contactarse desde la sección “Contáctese con nosotros” a continuación o ante una autoridad supervisora.
California y otros estados de los EE. UU.
La Ley de Privacidad del Consumidor de California de 2018 (California Consumer Privacy Act, “CCPA”) y las leyes de privacidad aplicables de otros estados de los EE. UU. otorgan ciertos derechos a las personas físicas que son residentes de California o de otros estados. Nuestro aviso de privacidad para California y otros estados puede consultarse aquí.
Contáctenos, preguntas y cambios en esta Política de privacidad de Discovery
Podemos efectuar cambios a esta Política de privacidad de Discovery en cualquier momento a nuestra entera discreción. Publicaremos todos los cambios efectuados a esta Política en esta página e indicaremos en la parte superior de la página la fecha de entrada en vigencia de la Política modificada. Si tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro delegado de protección de datos a los siguientes datos de contacto:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
o al correo electrónico discoveryprivacy@branch.io
Polityka prywatności Usług Discovery Branch
Przegląd
Cenimy prywatność i zobowiązujemy się do świadczenia naszych usług w sposób ukierunkowany na zachowanie prywatności, w tym poprzez minimalizację danych, ograniczanie ujawnianych informacji oraz wdrażanie środków w celu ochrony naszych danych. Na wysokim szczeblu nasze Usługi Discovery Branch pomagają użytkownikom naszych klientów w poruszaniu się po urządzeniach mobilnych dzięki trafniejszym sugestiom i ulepszonym możliwościom wyszukiwania. W celu świadczenia tych usług gromadzimy określone dane na poziomie urządzenia (np. identyfikator reklamowy i adres IP), dane dotyczące użytkowania i zaangażowania (np. wyświetlenia i kliknięcia) oraz dane dotyczące zapytań (np. „t”, „tw”) od Użytkowników. Wykorzystujemy te informacje do świadczenia i ulepszania Usług Discovery, a także do dostarczania innych produktów i usług Branch oraz ogólnie do obsługi lub komunikowania się z naszymi Klientami. Możemy również pozbawiać danych identyfikacyjnych lub agregować dane gromadzone za pośrednictwem Usług Discovery i wykorzystywać je w dowolnym celu. Ujawniamy informacje naszym dostawcom i Klientom, a także w celu zachowania zgodności z przepisami prawa, w celu ochrony nas i innych osób lub w ramach transakcji biznesowej. Użytkownicy mogą zrezygnować z gromadzenia przez nas określonych danych. W tym celu powinni postępować zgodnie z instrukcjami w punkcie Wybór użytkownika poniżej. Ponieważ dostarczamy technologię, która zasila Usługi Discovery dla naszych Klientów, mogą oni używać innej nazwy do opisania sposobu korzystania z Usług Discovery Branch (na przykład „Skaut” lub „Wyszukiwarka”). Użytkownicy powinni zapoznać się z politykami prywatności swoich dostawców urządzeń mobilnych i aplikacji mobilnych, z których korzystają, które mogą nadawać im dodatkowe opcje lub prawa dotyczące sposobu, w jaki nasi Klienci wykorzystują Twoje dane.
Wprowadzenie
Branch Metric, Inc. („Branch”, „nas”, „nasz”, lub „my”) oferuje usługę Discovery („Usługi Discovery”), umożliwiające twórcom aplikacji mobilnych i funkcji urządzeń korzystanie z Usług Discovery (naszym „Klientom”) dostarczanie spersonalizowanych rekomendacji i wyników (w tym linków opartych na intencjach do ich aplikacji) na urządzeniach mobilnych użytkowników końcowych, przez co umożliwiają użytkownikom końcowym („Ty” lub „Użytkownicy”) uproszczony dostęp do wykonania działania (na przykład, aby szybko przejść do głęboko osadzonej strony lub treści w konkretnej aplikacji). Branch uznaje i uważa, że prywatność danych jest ważna dla wszystkich użytkowników Internetu, dlatego projektujemy i obsługujemy nasze usługi w sposób przede wszystkim ukierunkowany na zachowanie prywatności.
Niniejsza Polityka prywatności Usług Discovery Branch („Polityka prywatności Usług Discovery”) wyjaśnia, jakich informacji Branch używa do świadczenia Usług Discovery oraz w jaki sposób udostępnia i chroni dane uzyskane przez Branch za pośrednictwem Usług Discovery.
Należy pamiętać, że niniejsza Polityka prywatności Usług Discovery dotyczy wyłącznie Usług Discovery. Branch oferuje również stronę internetową i inne usługi, z których niektóre mogą być dostępne dla Użytkowników, którzy poprzez korzystanie z Usług Discovery, klikną łącze Branch lub wejdą w interakcję z aplikacją lub stroną internetową klienta Branch. Aby zapoznać się z polityką prywatności dotyczącą strony internetowej Branch i innych usług Branch, z wyjątkiem Usług Discovery, które podlegają niniejszej Polityce prywatności Usług Discovery, należy zapoznać się z polityką prywatności Branch opublikowaną tutaj. Usługi Discovery oraz usługi Branch opisane w Polityce prywatności Branch są zwane łącznie „Platformą Branch”.
Czym są Usługi Discovery?
Branch dostarcza technologię, dzięki której Klienci mogą zapewnić swoim Użytkownikom spersonalizowane rekomendacje i wyniki zapytań. Robimy to na dwa główne sposoby. Po pierwsze, Branch wykorzystuje dane od Użytkowników za pośrednictwem Usług Discovery, za pośrednictwem innych usług Branch oraz od Klientów, aby ulepszać i dostosowywać rekomendacje i wyniki zapytań. Po drugie, Branch zapewnia klientom mobilną technologię głębokiego linkowania, aby sugerować głębokie linki do rekomendacji i wyników zapytań. „Głębokie linkowanie” oznacza dostarczanie łączy do określonej, ogólnie przeszukiwalnej lub indeksowanej treści w aplikacji lub na stronie internetowej (np. „https://branch.io/security/”), a nie do strony docelowej aplikacji lub strony głównej witryny internetowej (np. „https://branch.io””). Głębokie linki umożliwiają w ten sposób Użytkownikom przekierowanie do określonych treści w aplikacji. Branch zasadniczo nie ma bezpośrednich relacji z Użytkownikami. Jeśli Klienci zainstalują technologię Branch w swoich aplikacjach (za pośrednictwem interfejsu programowania aplikacji i/lub narzędzi programistycznych), wówczas ta technologia umożliwia Klientom rekomendowanie treści i odpowiadanie na zapytania Użytkowników za pomocą spersonalizowanych sugestii i głębokich linków opartych na intencjach, co z kolei pomaga Użytkownikom poprzez przekazywanie im odpowiednich treści i głębokich linków w celu uproszczenia dostępu do wykonania działania (na przykład wznawianie działania w aplikacji, identyfikowanie pobliskich restauracji, zamawianie jedzenia z dostawą, podróż do miejsca, lub znajdowanie kontaktu na swoim urządzeniu).
Jakie informacje są gromadzone przez Branch w ramach usług Discovery?
Dane Użytkownika
Poniżej wyjaśniamy, jakie informacje gromadzimy od Użytkowników za pośrednictwem Usług Discovery. Przetwarzamy informacje w sposób istotny dla celu, w związku z którym zostały zebrane, jak opisano poniżej.
Wymagamy, aby każdy Klient zobowiązał się do udostępniania Branch wyłącznie informacji, które uzyskał zgodnie z prawem i które ma prawo udostępniać Branch. Zdecydowanie odradzamy Klientom udostępnianie nam wrażliwych informacji o Użytkowniku.
Narzędzia programistyczne („SDK”) i interfejsy programowania aplikacji („API”) zawierają kod umożliwiający Klientom integrację i korzystanie z Usług Discovery. Pakiety SDK i interfejsy API Usług Discovery Branch gromadzą następujące informacje, gdy Klienci korzystają z zestawów SDK i/lub interfejsów API w swoich aplikacjach mobilnych, z których część jest uważana za dane osobowe zgodnie z obowiązującym prawem (innymi słowy, informacje, które same w sobie mogą identyfikować indywidualną osobę lub można powiązać z daną osobą). Poniższa tabela podsumowuje informacje gromadzone automatycznie w ramach Usług Discovery i do jakich celów informacje te są gromadzone.
Gromadzone informacje | Cel |
| Identyfikator reklamy (np. Google Ad ID lub IDFA) | Służy do identyfikacji urządzenia i wyświetlania spersonalizowanych rekomendacji, wyników i reklam. |
Adres IP | Służy do zrozumienia ogólnej lokalizacji oraz do celów statystycznych. |
Kod kraju | Jest to odpowiednik kodu kraju ISO dla kodu kraju dostawcy karty SIM i służy do zrozumienia lokalizacji na poziomie kraju. |
Lokalizacja urządzenia (kraj, język) | Służy do dostosowywania rekomendacji, wyników i reklam do ustawień kraju i języka urządzenia. |
Zapytanie | Służy do odpowiadania na zapytania użytkownika. Zapytania mogą obejmować informacje identyfikujące osobę (na przykład, jeśli Użytkownik wyszukuje znajomego „Jana Kowalskiego” lub wiadomości o konkretnym celebrycie), a także informacje, które nikogo nie identyfikują (na przykład „pizza w pobliżu” lub „etui na telefon). Zapytania mogą mieć internet lub urządzenie jako swoją podstawę (na przykład w celu wyszukania kontaktu lub aplikacji na telefonie Użytkownika). W przypadku zapytań internetowych gromadzimy informacje opisane w tej tabeli. W przypadku zapytań dotyczących urządzeń nasz SDK będzie gromadzić i przechowywać informacje lokalnie na urządzeniu Użytkownika (na przykład kontakty Użytkownika lub aplikacje przechowywane na urządzeniu Użytkownika), ale Branch nie otrzyma tych danych. |
Model urządzenia | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Producent urządzenia | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
System operacyjny | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Wersja systemu operacyjnego | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Stan sieci komórkowej (operator) | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Rozdzielczość ekranu | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Rozmiar ekranu | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Dane oprogramowania Usług Discovery | Informacje o oprogramowaniu Usług Discovery uruchomionym na telefonie, w tym informacje o wersji, nazwie pakietu oraz informacje o kliencie (nie Użytkowniku) związane z instalacją oprogramowania. |
Kategorie aplikacji | Kategorie aplikacji na telefonie Użytkownika. Służy do dostarczania odpowiednich rekomendacji, wyników i reklam. |
Dane dotyczące użytkowania i interakcji | Informacje dotyczące interakcji Użytkownika (np. wyświetleń, kliknięć, aktywności użytkowania) z Usługami Discovery i aplikacjami na urządzeniu, w tym wyniki zapytań, używane reklamy i/lub aplikacje. Służy do dostarczania spersonalizowanych rekomendacji, wyników i reklam; ulepszania Usług Discovery; oraz do raportowania. |
W niektórych przypadkach Klienci skonfigurowali Usługi Discovery do działania na urządzeniu bez wysyłania identyfikatora reklamowego lub zapytań do serwerów Branch. W takich przypadkach:
- Usługi Discovery będą analizować takie informacje przechowywane na Twoim urządzeniu mobilnym w celu dostarczania rekomendacji, wyników i reklam. Taka analiza zostanie przeprowadzana na Twoim urządzeniu, a serwery Branch nie będą gromadzić takich danych w celu przeprowadzania tej analizy.
- Branch może chwilowo odczytać adres IP w celach statystycznych oraz anonimowo zsynchronizować dane ze swoich serwerów w celu ulepszenia rekomendacji lub wyników na urządzeniu, a także reklamy.
Oprócz informacji, które gromadzimy powyżej, Usługi Discovery mogą w inny sposób analizować informacje przechowywane na urządzeniu mobilnym lub dostępne za pośrednictwem usług urządzenia mobilnego, aby zapewnić bardziej odpowiednie rekomendacje, wyniki i reklamy treści aplikacji mobilnej. Analiza takich informacji dostępnych za pośrednictwem Twojego urządzenia mobilnego zostanie przeprowadzona na urządzeniu użytkownika, a spółka Branch nie gromadzi takich danych w związku z Twoim identyfikatorem reklamowym ani w sposób, który bezpośrednio identyfikuje Twoją osobę w celu przeprowadzenia tej analizy.
Dane klienta i Dane zwrotne
Klienci mogą przekazywać nam informacje, w tym za pośrednictwem swoich partnerów, takich jak dostawcy usług analitycznych („Partnerzy”), aby pomóc w lepszym przekazywaniu reklam bezpośrednich do pożądanych odbiorców za pośrednictwem Usług Discovery („Dane Klienta”). Takie Dane Klienta mogą obejmować dane podobne do Danych Użytkownika, które gromadzimy w sposób opisany powyżej. Mogą one również obejmować informacje o działaniach podjętych przez użytkowników końcowych Klienta po wyświetleniu rekomendacji lub reklam Klienta w Usługach Discovery, takich jak instalacja lub interakcja z aplikacją Klienta („Dane Postback”). Podobnie jak w przypadku danych, które gromadzimy bezpośrednio od Użytkowników, wykorzystujemy Dane Klienta i Dane zwrotne w celu świadczenia i ulepszania Usług Discovery, a także w celu dostarczania innych produktów i usług Branch oraz ogólnie w celu obsługi naszych Klientów. Branch nie ponosi odpowiedzialności za gromadzenie, wykorzystywanie lub ujawnianie przez Klienta lub Partnera Danych Klienta lub Danych zwrotnych.
W jaki sposób Branch wykorzystuje informacje gromadzone przez Usługi Discovery oraz jakich informacji używa Branch do świadczenia Usług Discovery?
Dane gromadzone przez Branch za pośrednictwem Usług Discovery są przetwarzane:
- w celu dostarczania, utrzymywania, optymalizacji, badania i ulepszania Usług Discovery, w tym opracowywania rekomendacji i wyników dla zapytań Użytkowników oraz poprawy ich istotności i/lub przydatności;
- aby lepiej zrozumieć, w jaki sposób i skąd Użytkownicy klikają na niektóre głębokie linki lub treści oraz jakie rodzaje linków i treści są popularne;
- do wyświetlania rekomendacji i reklam w związku z użytkowaniem i interakcjami Użytkowników;
- w celu realizacji żądań Klientów i potencjalnych Klientów dotyczących Usług Discovery, w tym przetwarzania Danych Klienta dostarczonych przez nich i przekazywania im danych Użytkownika. Branch nie kontroluje sposobu, w jaki Klienci wykorzystują informacje otrzymane od Branch, a Użytkownicy powinni zapoznać się z politykami prywatności Klientów, aby zrozumieć, w jaki sposób Klienci wykorzystują informacje, które przekazują do i otrzymują od Branch;
- do wykorzystania w celach wewnętrznych i biznesowych Klienta, w tym w celu wspierania zarówno Usług Discovery, jak i innych produktów i usług Branch, opracowywania nowych produktów i usług, wprowadzania na rynek produktów lub usług, wspierania produktów i usług naszych Klientów oraz w zakresie dozwolonym lub wymaganym przez obowiązujące prawo;
- do tworzenia raportów na podstawie zagregowanych informacji, czyli informacji, których nie można powiązać z żadną osobą lub Klientem, oraz udostępniania tych raportów publicznie.
Możemy agregować i / lub pozbawiać elementów umożliwiających identyfikację danych, które gromadzimy. Po agregacji danych i/lub pozbawieniu ich elementów umożliwiających identyfikację Branch zobowiązuje się do przechowywania i wykorzystywania informacji w formie pozbawionej elementów umożliwiających identyfikację. Możemy wykorzystywać dane pozbawione elementów umożliwiających identyfikację i/lub zagregowane dane w dowolnym celu, w tym w szczególności do celów badawczych i marketingowych, a także możemy ujawniać takie dane innym stronom, w tym partnerom biznesowym, Klientom i/lub innym osobom.
O ile prawo i nasze umowy z klientami na to pozwalają, a także za Twoją zgodą (w zakresie wymaganym przez prawo) Branch może również wykorzystywać dane zebrane za pośrednictwem innych usług Branch w celu ulepszania i dostosowywania rekomendacji, wyników zapytań Użytkowników i reklam.
Wykorzystywanie informacji przez naszych klientów
Wymagamy, aby nasi Klienci korzystali z Usług Discovery w sposób odpowiedzialny i zgodnie z określonymi warunkami. Branch nie ponosi odpowiedzialności za praktyki dotyczące danych stosowane przez któregokolwiek z naszych Klientów za pośrednictwem Usług Discovery lub w inny sposób. Praktyki każdego Klienta podlegają indywidualnej polityce prywatności każdego takiego Klienta. Użytkownicy powinni zapoznać się z polityką prywatności każdego Klienta, aby zrozumieć, w jaki sposób Klient traktuje informacje o Użytkowniku zebrane za pośrednictwem Usług Discovery.
Wybór użytkownika
O ile jest to możliwe, możesz modyfikować dane wysyłane przez Klientów do Branch poprzez (1) usunięcie aplikacji Klienta, za pośrednictwem której korzystasz z Usług Discovery, (2) zmianę ustawień w aplikacji Klienta lub (3) zresetowanie lub ponowną instalację aplikacji Klienta lub oprogramowania urządzenia.
Funkcje „Nie śledź” i Globalna kontrola prywatności
Usługi Discovery są przeznaczone dla aplikacji mobilnych i dlatego nie reagują na sygnały oparte na przeglądarce internetowej, takie jak „Nie śledź” lub Globalna kontrola prywatności.
Kiedy Branch ujawnia informacje?
Oprócz sposobów opisanych powyżej Branch może również ujawniać informacje innym osobom w następujących okolicznościach:
- Dostawcom i konsultantom zewnętrznym, którzy pracują dla nas i potrzebują dostępu do informacji, które gromadzimy, aby wykonać tę pracę, w tym do przechowywania w chmurze, analizy danych i śledzenia projektów.
- Naszym Klientom oraz ich sprzedawcom lub agentom, zgodnie z opisem w niniejszej Polityce prywatności Usług Discovery.
- Klientom korzystającym z innych usług Branch, w tym ich dostawcom lub agentom, na żądanie klienta, do celów atrybucji.
- Aby przestrzegać przepisów prawa lub odpowiadać na zgodne z prawem żądania i procesy prawne oraz w celu badania, zapobiegania lub podejmowania działań w sprawie podejrzewanych lub faktycznych zabronionych działań, w tym między innymi oszustw i sytuacji związanych z potencjalnymi zagrożeniami dla bezpieczeństwa fizycznego jakiejkolwiek osoby.
- W celu ochrony praw i własności Branch, naszych agentów, Klientów, Użytkowników i innych osób, w tym w celu egzekwowania naszych umów, polityk i wszelkich obowiązujących warunków.
- W związku z lub w trakcie negocjowania fuzji, sprzedaży aktywów spółki, finansowania lub przejęcia całości lub części naszej działalności na rzecz innej spółki.
Jak zabezpieczamy gromadzone przez nas informacje
Zabezpieczanie informacji dostarczanych przez naszych Klientów i gromadzonych za pośrednictwem Usług Discovery jest dla nas ważne. Spółka Branch wdrożyła standardowe w branży zabezpieczenia techniczne, administracyjne i fizyczne, aby pomóc chronić informacje na naszych serwerach przed nieupoważnionym dostępem, zmianą, ujawnieniem lub zniszczeniem. Do Twojej odpowiedzialności należy zapewnienie bezpieczeństwa swoich urządzeń i kont online, poprzez np. nieudostępnianie haseł do swoich urządzeń.
Linki do innych usług
Usługi Discovery łączą się z innymi stronami internetowymi i aplikacjami. Te inne domeny nie są kontrolowane przez Branch i nie popieramy ani nie składamy żadnych oświadczeń dotyczących witryn internetowych, aplikacji ani platform mediów społecznościowych stron trzecich. Zachęcamy do zapoznania się z polityką prywatności każdej takiej witryny i aplikacji, z którą wchodzisz w interakcję. Nie popieramy, nie weryfikujemy ani nie zatwierdzamy i nie ponosimy odpowiedzialności za praktyki w zakresie prywatności ani treści takich innych witryn internetowych lub aplikacji. Odwiedzanie tych witryn internetowych lub aplikacji odbywa się na własne ryzyko.
Nasza polityka przechowywania danych
Branch przechowuje informacje gromadzone w ramach Usług Discovery nie dłużej niż jest to niezbędne do realizacji uzasadnionych celów biznesowych, w których zostały one zgromadzone albo wywiązania się ze swoich zobowiązań prawnych. W przypadku braku trwałej, prawnie uzasadnionej potrzeby biznesowej dotyczącej przetwarzania Twoich danych osobowych usuniemy albo zanonimizujemy je, o ile obowiązujące przepisy nie stanowią inaczej albo nie uzgodniono inaczej między Branch a Klientem.
Dane osobowe gromadzone za pośrednictwem Usług Discovery są przechowywane w formie bezpośrednio umożliwiającej ustalenie tożsamości przez nie dłużej niż sześć miesięcy, a po tym czasie są usuwane albo pseudonimizowane. Wszelkie pseudonimizowane rejestry są usuwane po 12 miesiącach, chyba że obowiązujące przepisy stanowią inaczej lub w inny sposób uzgodniono to pomiędzy Branch a Klientem.
Branch może przechowywać informacje zgromadzone przez Usługi Discovery poza tymi okresami w celach zapobiegania oszustwom, ich analizy lub reagowania na nie, lub w celu ochrony bezpieczeństwa Branch, jej Klientów, Użytkowników lub ogółu społeczeństwa.
Nasza polityka dotycząca dzieci
Usługi Discovery nie są skierowane do dzieci. Wymagamy od Klientów, aby nie przesyłali nam świadomie danych dotyczących dzieci poniżej 13 roku życia (lub, w niektórych jurysdykcjach, poniżej 16 roku życia). Jeśli uważasz, że możemy mieć jakiekolwiek informacje od lub na temat dziecka poniżej 13 roku życia (i w niektórych jurysdykcjach poniżej 16 roku życia), co narusza niniejszą politykę, skontaktuj się z nami pod adresem discoveryprivacy@branch.io, aby spółka Branch mogła niezwłocznie zbadać i usunąć wszelkie niestosownie uzyskane informacje zgodnie z wymogami prawa.
Twoje prawa
Zgodnie z obowiązującymi przepisami i w zależności od miejsca zamieszkania możesz mieć prawo do dostępu, sprostowania, usunięcia i ograniczenia przetwarzania swoich danych osobowych. Możesz również mieć prawo do sprzeciwu wobec przetwarzania swoich danych przez Branch lub skorzystania z innych praw, zgodnie z obowiązującymi przepisami. Informacje o tym, jak możesz skorzystać ze swoich praw przysługujących Ci na mocy obowiązujących przepisów, możesz znaleźć tutaj.
Masz prawo do złożenia skargi dotyczącej naszych działań związanych z przetwarzaniem danych, przekazując ją do naszego Inspektora Ochrony Danych, z którym można się skontaktować korzystając z danych w punkcie „Kontakt” poniżej, bądź do organu nadzorczego.
Kalifornia i niektóre inne stany USA
Kalifornijska ustawa o ochronie prywatności konsumentów z 2018 r. („CCPA”) oraz obowiązujące przepisy dotyczące ochrony prywatności w niektórych innych stanach USA zapewniają określone prawa osobom fizycznym, które są mieszkańcami Kalifornii lub takich innych stanów. Nasza informacja o ochronie prywatności dla Kalifornii i innych stanów jest dostępna tutaj.
Kontakt, Pytania, Zmiany w niniejszej Polityce prywatności Usług Discovery
Możemy zmieniać niniejszą Politykę prywatności Usług Discovery w dowolnym momencie według naszego wyłącznego uznania. Na tej stronie opublikujemy wszystkie zmiany w niniejszej Polityce i wskażemy na górze strony datę wejścia w życie zmodyfikowanej Polityki. W razie jakichkolwiek pytań lub sugestii dotyczących niniejszej Polityki prosimy o kontakt z naszym Inspektorem ochrony danych pod adresem:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
lub pocztą elektroniczną na adres discoveryprivacy@branch.io
Effective December 27th 2024 to March 6th 2025
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Branch Discovery Privacy Policy
Last updated December 27, 2024
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Branch Discovery Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Discovery Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address), usage and engagement data (e.g., impressions and clicks), and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Discovery Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Discovery Services and use it for any purpose. We disclose information to our vendors and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Discovery Services to our Customers, they may use a different name to describe their use of Branch’s Discovery Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", “our”, or "we") offers a Discovery service (the “Discovery Services”), that enables developers of mobile applications and device features using the Discovery Services (our "Customers") to provide personalized recommendations and results (including intent-based links into their apps) on their end users' mobile devices, giving their end users ("you” or "Users") simplified access to completing an action (for example, to quickly navigate to a deep page or content within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Discovery Privacy Policy (the “Discovery Privacy Policy”) explains what information Branch uses to provide the Discovery Services, and how it shares and protects data obtained by Branch through the Discovery Services.
Please note that this Discovery Privacy Policy only applies to the Discovery Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Discovery Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, excluding the Discovery Services which are governed by this Discovery Privacy Policy, please review the Branch privacy policy posted here. The Discovery Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Discovery Services?
Branch provides technology so Customers can provide their Users with personalized recommendations and query results. We do this in two main ways. First, Branch leverages data from Users through the Discovery Services, through other Branch services, and from Customers to enhance and tailor recommendations and query results. Second, Branch provides Customers with mobile deep-linking technology to suggest deep links for recommendations and query results. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to recommend content and respond to Users’ queries with personalized suggestions and intent-based deep links, which in turn helps Users by giving them relevant content and deep links to simplify access to completing an action (for example, to resume an action in an app, identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Discovery Services?
User Data
Below, we explain what information we collect from Users through the Discovery Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Discovery Services. The Branch Discovery Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Discovery Services and for what purposes this information is being collected.
Information Collected | Purpose |
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized recommendations, results, and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing recommendations, results, and advertising to the device’s country and language settings. |
Query | Used to respond to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact, or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Operating System | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Operating System Version | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Screen Resolution | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Screen Size | Used to serve relevant recommendations, results, and advertising, and for reporting. |
Discovery Services Software Data | Information about the Discovery Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
App Categories | Categories of apps on the User’s phone. Used to serve relevant recommendations, results, and advertising. |
Usage & Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks, usage activity) with the Discovery Services and apps on the device, including query results, advertisements, and/or apps used. Used to serve personalized recommendations, results, and advertising; improve the Discovery Services; and for reporting. |
In certain cases, Customers have configured the Discovery Services to operate on a device without sending either the advertising identifier or queries to Branch servers. In such cases:
- the Discovery Services will analyze such information stored on your mobile device to serve recommendations, results, and advertising. Such analysis will be conducted within your device, and Branch servers do not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device recommendations or results and advertising.
In addition to the information we collect identified above, the Discovery Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant recommendations, results, and advertising for mobile app content. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data in connection with your advertising identifier or in a way that directly identifies you to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us, including through their partners such as analytics providers (“Partners”), to help better direct advertising to their desired audiences delivered through the Discovery Services (“Customer Data”). Such Customer Data may include data similar to the User Data we collect as described above. It may also include information about actions taken by Customers’ end users after seeing Customer’s recommendations or advertisements in the Discovery Services, such as installing or interacting with the Customer’s app (“Postback Data”). As with the data we collect directly from Users, we use Customer Data and Postback Data to provide and improve the Discovery Services, as well as to provide other Branch products and services, and generally to serve our Customers. Branch is not responsible for Customer or Partner’s collection, use, or disclosure of Customer Data or Postback Data.
How Does Branch Use Information Collected by the Discovery Services, and What Information Does Branch Use to Provide the Discovery Services?
Data Branch collects through the Discovery Services is processed:
- to provide, maintain, optimize, research, and improve the Discovery Services, including to develop recommendations and results for User queries, and improve their relevance and/or usefulness.
- to better understand how and from where Users come to click on certain deep links or content and what types of links and content are popular.
- to serve recommendations and advertisements in connection with Users’ usage and engagement.
- to fulfill Customers’ and prospective Customers’ requests for the Discovery Services including processing Customer Data provided by them and transferring User data to them. Branch does not control how Customers use information received from Branch, and Users should read Customers’ privacy policies to understand how Customers use information they provide to and receive from Branch.
- to use for internal and Customer business purposes, including to support both the Discovery Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch commits to maintain and use the information in de-identified form. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also disclose such data to any other parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor recommendations, results of User queries, and advertisements.
Our Customers’ Use of Information
We require that our Customers utilize the Discovery Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Discovery Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Discovery Services.
User Choices
Where available, you may be able to modify what data Customers send to Branch by (1) deleting the Customer app through which You use the Discovery Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track & Global Privacy Control
The Discovery Services are designed for mobile applications and therefore do not respond to web browser-based signals such as “Do Not Track” or the Global Privacy Control.
When Does Branch Disclose Information?
In addition to the ways described above, Branch may also disclose information to others under the following circumstances:
- With third-party vendors and consultants who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking.
- With our Customers and their vendors or agents, as described in this Discovery Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Discovery Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Discovery Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Discovery Services are stored in a directly identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Discovery Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Discovery Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 18). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 18) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information as required by law.
Your Rights
Under applicable law and depending on where you reside, You may have the right to access, rectify, erase and restrict the processing of Your personal data. You may also have the right to object to Branch’s processing of Your data or exercise other rights, all in accordance with applicable law.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California and Certain Other U.S. States
The California Consumer Privacy Act of 2018 (“CCPA”) and applicable privacy laws of certain other U.S. states provide certain rights to natural persons who are residents of California or such other states. Our privacy notice for California and such other states is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
or by email at discoveryprivacy@branch.io.
Chính sách Quyền riêng tư Dịch vụ Discovery của Branch (Tiếng Việt)
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Discovery Branch của chúng tôi giúp Người dùng của Khách hàng điều hướng thiết bị di động với các đề xuất phù hợp hơn và khả năng tìm kiếm được cải thiện. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu ở cấp độ thiết bị (ví dụ: mã nhận dạng quảng cáo và địa chỉ IP), dữ liệu sử dụng và tương tác (ví dụ: hiển thị và nhấp chuột) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Discovery, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Discovery và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp và Khách hàng của mình và cũng để tuân thủ luật pháp, nhằm bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Do chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Discovery cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Discovery của Branch (ví dụ: “Scout” hoặc “Finder”). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. (“Branch”, “chúng tôi” hoặc “của chúng tôi”) cung cấp dịch vụ Discovery (“Dịch vụ Discovery”), cho phép các nhà phát triển ứng dụng di động và tính năng thiết bị sử dụng Dịch vụ Discovery (“Khách hàng” của chúng tôi) cung cấp các đề xuất và kết quả được cá nhân hóa (bao gồm các liên kết dựa trên ý định vào ứng dụng của họ) trên thiết bị di động của người dùng cuối, cung cấp cho người dùng cuối của họ (“bạn” hoặc “Người dùng”) quyền truy cập đơn giản để hoàn thành một hành động (ví dụ: để nhanh chóng điều hướng đến một trang sâu hoặc nội dung trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Dịch vụ Discovery của Branch (“Chính sách Quyền riêng tư Dịch vụ Discovery”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Discovery và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Discovery.
Xin lưu ý rằng Chính sách Quyền riêng tư Dịch vụ Discovery này chỉ áp dụng cho Dịch vụ Discovery. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Discovery, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, ngoại trừ Dịch vụ Discovery được điều chỉnh bởi Chính sách Quyền riêng tư Dịch vụ Discovery này, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Discovery và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Discovery là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp cho Người dùng của họ các đề xuất và kết quả truy vấn được cá nhân hóa. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Discovery, thông qua các dịch vụ khác của Branch và từ Khách hàng để nâng cao và điều chỉnh các đề xuất và kết quả truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để gợi ý các liên kết sâu cho các đề xuất và kết quả truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ: “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ: “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Branch thường không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng đề xuất nội dung và phản hồi các truy vấn của Người dùng với các gợi ý được cá nhân hóa và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để tiếp tục một hành động trong ứng dụng, xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị).
Branch thu thập thông tin nào từ Dịch vụ Discovery?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Discovery. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi đặc biệt khuyến cáo Khách hàng không chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Discovery. Các SDK và API của Dịch vụ Discovery của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Discovery thu thập tự động và thông tin này được thu thập cho mục đích gì.
Thông tin được thu thập | Mục đích |
| Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các đề xuất, kết quả và quảng cáo được cá nhân hóa. |
Địa chỉ IP | Được sử dụng để hiểu vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh các đề xuất, kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Được sử dụng để trả lời các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại”). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Discovery | Thông tin về phần mềm Dịch vụ Discovery đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Danh mục Ứng dụng | Danh mục ứng dụng trên điện thoại của Người dùng. Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo có liên quan. |
Dữ liệu Sử dụng & Tương tác | Thông tin liên quan đến tương tác của Người dùng (ví dụ: lượt hiển thị, lượt nhấp, hoạt động sử dụng) với Dịch vụ Discovery và các ứng dụng trên thiết bị, bao gồm kết quả truy vấn, quảng cáo và/hoặc ứng dụng được sử dụng. Được sử dụng để cung cấp các đề xuất, kết quả và quảng cáo được cá nhân hóa; cải thiện Dịch vụ Discovery; và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Discovery để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hoặc truy vấn đến máy chủ Branch. Trong những trường hợp như vậy:
- Dịch vụ Discovery sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các đề xuất, kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và máy chủ Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc tạm thời địa chỉ IP cho mục đích thống kê và đồng bộ hóa dữ liệu ẩn danh từ máy chủ để cải thiện các đề xuất hoặc kết quả và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Discovery có thể phân tích thông tin lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập được qua các dịch vụ của thiết bị di động để cung cấp các đề xuất, kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động. Việc phân tích thông tin có thể truy cập thông qua thiết bị di động sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó liên quan đến mã định dạng quảng cáo hoặc theo cách trực tiếp xác định danh tính của bạn để tiến hành phân tích này.
Dữ liệu khách hàng & Dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi, bao gồm thông qua các đối tác của họ như nhà cung cấp phân tích (“Đối tác”), để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Discovery (“Dữ liệu khách hàng”). Dữ liệu Khách hàng đó có thể bao gồm dữ liệu tương tự như Dữ liệu Người dùng mà chúng tôi thu thập như được mô tả ở trên. Thông tin này cũng có thể bao gồm thông tin về các hành động mà người dùng cuối của Khách hàng thực hiện sau khi xem các đề xuất hoặc quảng cáo của Khách hàng trong Dịch vụ Discovery, chẳng hạn như cài đặt hoặc tương tác với ứng dụng của Khách hàng (“Dữ liệu đăng lại”). Cũng như dữ liệu chúng tôi thu thập trực tiếp từ Người dùng, chúng tôi sử dụng Dữ liệu khách hàng và Dữ liệu đăng lại để cung cấp và cải thiện Dịch vụ Discovery, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung để phục vụ Khách hàng của chúng tôi. Branch không chịu trách nhiệm về việc Khách hàng hoặc Đối tác thu thập, sử dụng hoặc tiết lộ Dữ liệu khách hàng hoặc Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Discovery thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Discovery?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Discovery được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Discovery, bao gồm cả việc phát triển các đề xuất và kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của chúng.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu hoặc nội dung và những loại liên kết và nội dung nào phổ biến.
- để cung cấp các đề xuất và quảng cáo liên quan đến việc sử dụng và tương tác của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Discovery, bao gồm cả xử lý Dữ liệu Khách hàng do họ cung cấp và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin nhận được từ Branch, và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ cung cấp cho và nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Discovery và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch cam kết duy trì và sử dụng thông tin dưới dạng hủy xác định. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể tiết lộ dữ liệu đó với bất kỳ bên nào khác, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh các đề xuất, kết quả truy vấn của Người dùng và quảng cáo.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Discovery một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Discovery hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Discovery.
Lựa chọn của người dùng
Nếu có, bạn có thể sửa đổi dữ liệu Khách hàng gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Discovery, (2) sửa đổi cài đặt trong ứng dụng Khách hàng hoặc (3) đặt lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không Theo dõi & Kiểm soát Quyền riêng tư Toàn cầu
Dịch vụ Discovery được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu dựa trên trình duyệt web, ví dụ như “Không Theo dõi” hoặc Kiểm soát Quyền riêng tư Toàn cầu.
Khi nào Branch Tiết lộ Thông tin?
Ngoài những cách được mô tả ở trên, Branch cũng có thể tiết lộ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp và nhà tư vấn và các nhà cung cấp bên thứ ba làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án.
- Với Khách hàng của chúng tôi và nhà cung cấp hoặc đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Dịch vụ Discovery này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý và để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Discovery là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Liên kết Dịch vụ Discovery đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Discovery được lưu trữ ở dạng có thể xác định trực tiếp trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Discovery thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Discovery không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành và tùy thuộc vào nơi bạn cư trú, Bạn có thể có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có thể có quyền phản đối việc Branch xử lý dữ liệu của Bạn hoặc thực hiện các quyền khác, tất cả đều phải phù hợp với luật hiện hành.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Người phụ trách Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
California và một số tiểu bang khác của Hoa Kỳ
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) và luật về quyền riêng tư hiện hành của một số tiểu bang khác của Hoa Kỳ cung cấp một số quyền nhất định cho các thể nhân là cư dân của California hoặc của các tiểu bang đó. Thông báo về quyền riêng tư của chúng tôi cho California và các tiểu bang khác có tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Dịch vụ Discovery này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Dịch vụ Discovery này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Người phụ trách Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
hoặc qua email tại discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Discovery (ไทย)
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราด้วยวิธีที่คำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการฝึกฝนการย่อขนาดข้อมูล การจำกัดข้อมูลที่เราเปิดเผย และดำเนินมาตรการเพื่อคุ้มครองข้อมูลของเรา โดยปกติแล้ว บริการ Discovery ของ Branch ช่วยให้ผู้ใช้ของลูกค้าสามารถนำทางอุปกรณ์มือถือของตนด้วยคำแนะนำที่เกี่ยวข้องมากขึ้น และความสามารถในการค้นหาที่ดีขึ้น ในการให้บริการเหล่านี้ เราจะเก็บรวบรวมข้อมูลระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) ข้อมูลการใช้งานและการมีส่วนร่วม (เช่น จำนวนการแสดงผลและการคลิก) และข้อมูลการสอบถาม (เช่น “t”, “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Discovery ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้เรายังอาจแยกข้อมูลระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Discovery และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ขายและลูกค้าของเรา และยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Discovery ให้กับลูกค้าของเรา ลูกค้าอาจอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Discovery ของ Branch (ตัวอย่างเช่น “Scout” หรือ “Finder”) ผู้ใช้ควรทบทวนนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” “ของเรา” หรือ “พวกเรา”) ให้บริการ Discovery (“บริการ Discovery”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือและฟีเจอร์อุปกรณ์มือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้คำแนะนำและผลลัพธ์ที่ปรับแต่งเฉพาะบุคคล (รวมทั้งลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง) บนอุปกรณ์มือถือของผู้ใช้ปลายทาง ช่วยให้ผู้ใช้ปลายทาง (“คุณ” หรือ “ผู้ใช้”) เข้าถึงการดำเนินการให้เสร็จสิ้นได้ง่ายขึ้น (เช่น การนำทางไปยังหน้าเว็บลึกหรือเนื้อหาภายในแอปเฉพาะได้อย่างรวดเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและดำเนินการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Discovery นี้ (“นโยบายความเป็นส่วนตัวของ Discovery”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Discovery และวิธีการแบ่งปันและคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Discovery
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Discovery นี้ใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่ใช้บริการ Discovery คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch สำหรับนโยบายความเป็นส่วนตัวที่ใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch ยกเว้นบริการ Discovery ที่อยู่ภายใต้นโยบายความเป็นส่วนตัวของ Discovery นี้ โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่โพสต์ได้ที่นี่ บริการ Discovery และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch ซึ่งเรียกรวมกันว่า “แพลตฟอร์มของ Branch”
บริการ Discovery คืออะไร
Branch มีเทคโนโลยีเพื่อให้ลูกค้าสามารถให้คำแนะนำเฉพาะบุคคลและผลลัพธ์ตามข้อความค้นหาแก่ผู้ใช้ของตนได้ เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Discovery ผ่านบริการอื่น ๆ ของ Branch และจากลูกค้า เพื่อปรับปรุงและปรับผลลัพธ์ตามข้อความค้นหา ประการที่สอง Branch ให้บริการลูกค้าด้วยเทคโนโลยีการเชื่อมโยงโดยตรงสำหรับอุปกรณ์มือถือ เพื่อแนะนำลิงก์โดยตรงไปยังคำแนะนำและผลลัพธ์ตามข้อความค้นหา “การเชื่อมโยงโดยตรง” หมายถึงการให้ลิงก์ไปยังเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหรือบนเว็บไซต์ (เช่น “https://branch.io/security/”) แทนหน้าเริ่มต้นของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) ลิงก์โดยตรงจึงช่วยนำผู้ใช้ไปยังเนื้อหาเฉพาะภายในแอปโดยตรง โดยทั่วไปแล้ว Branch จะไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านอินเทอร์เฟซการเขียนโปรแกรมแอปพลิเคชันและ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถแนะนำเนื้อหา และตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยคำแนะนำเฉพาะบุคคลและลิงก์โดยตรงที่อิงตามความต้องการ ซึ่งจะช่วยให้ผู้ใช้ได้รับเนื้อหาที่เกี่ยวข้องและลิงก์โดยตรงเพื่อลดความซับซ้อนในการเข้าถึงเพื่อดำเนินการให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อดำเนินการต่อในแอป เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่ หรือค้นหาผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Discovery
ข้อมูลผู้ใช้
ต่อไปนี้เราจะอธิบายว่าเราเก็บรวบรวมข้อมูลใดจากผู้ใช้ผ่านบริการ Discovery เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแบ่งปันกับ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและมีสิทธิ์ที่จะแบ่งปันกับ Branch เราไม่แนะนำให้ลูกค้าแบ่งปันข้อมูลผู้ใช้ที่ละเอียดอ่อนกับเรา
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และอินเทอร์เฟซการเขียนโปรแกรมแอปพลิเคชัน (“API”) ประกอบด้วยโค้ดที่อนุญาตให้ลูกค้ารวมและใช้บริการ Discovery SDK และ API ของบริการ Discovery ของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่บังคับใช้ (กล่าวคือข้อมูลที่อาจระบุตัวบุคคลที่ไม่ซ้ำกันหรือสามารถเชื่อมโยงกลับไปยังแต่ละบุคคลได้) ตารางด้านล่างสรุปข้อมูลที่เก็บรวบรวมโดยอัตโนมัติจากบริการ Discovery และวัตถุประสงค์การเก็บรวบรวมข้อมูลนี้
ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
| ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้สำหรับระบุอุปกรณ์และแสดงคำแนะนำ ผลลัพธ์และโฆษณาที่ปรับตามความสนใจ |
ที่อยู่ IP | ใช้เพื่อทำความเข้าใจถึงตำแหน่งที่ตั้งทั่วไป และเพื่อวัตถุประสงค์ทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ตั้งอุปกรณ์ (ประเทศ ภาษา) | ใช้สำหรับปรับคำแนะนำ ผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ใช้เพื่อตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับคนดังคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวตนผู้ใด (ตัวอย่างเช่น “พิซซ่าในบริเวณใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาผู้ติดต่อ หรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ผู้ติดต่อของผู้ใช้หรือแอปที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการ) | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และสำหรับการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Discovery | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Discovery ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
หมวดหมู่แอป | ประเภทของแอปในโทรศัพท์ของผู้ใช้ ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณาที่เกี่ยวข้อง |
ข้อมูลการใช้งานและการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น จำนวนการแสดงผล การคลิก กิจกรรมการใช้งาน) กับบริการ Discovery และแอปบนอุปกรณ์ รวมถึงผลลัพธ์ของคำค้นหา โฆษณา และ/หรือแอปที่ใช้ ใช้เพื่อแสดงคำแนะนำ ผลลัพธ์ และการโฆษณาที่ปรับตามความสนใจ ปรับปรุงบริการ Discovery และสำหรับการรายงาน |
ในบางกรณี ลูกค้าได้กำหนดค่าบริการ Discovery ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งตัวระบุโฆษณาหรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีดังกล่าว:
- บริการ Discovery จะวิเคราะห์ข้อมูลดังกล่าวที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงคำแนะนำ ผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และเซิร์ฟเวอร์ของ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วคราวเพื่อวัตถุประสงค์ทางสถิติและซิงค์ข้อมูลโดยไม่ระบุชื่อจากเซิร์ฟเวอร์ เพื่อปรับปรุงคำแนะนำหรือผลลัพธ์และการโฆษณาในอุปกรณ์
นอกเหนือจากข้อมูลที่เราเก็บรวบรวมตามที่ระบุไว้ข้างต้นแล้ว บริการ Discovery ยังอาจวิเคราะห์ข้อมูลที่จัดเก็บอยู่ในอุปกรณ์เคลื่อนที่ของคุณหรือเข้าถึงได้ผ่านบริการของอุปกรณ์เคลื่อนที่ของคุณ เพื่อให้คำแนะนำ ผลลัพธ์ และโฆษณาที่เกี่ยวข้องมากขึ้นสำหรับเนื้อหาแอปมือถือ การวิเคราะห์ข้อมูลดังกล่าวที่สามารถเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวที่เกี่ยวข้องกับตัวระบุโฆษณาของคุณ หรือในลักษณะที่ระบุตัวตนของคุณโดยตรงเพื่อดำเนินการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเรา รวมถึงผ่านทางพันธมิตรของตน เช่น ผู้ให้บริการวิเคราะห์ (“พันธมิตร”) เพื่อช่วยให้สามารถกำหนดทิศทางโฆษณาไปยังกลุ่มเป้าหมายที่ต้องการได้ดีขึ้น ซึ่งส่งผ่านบริการ Discovery (“ข้อมูลลูกค้า”) ข้อมูลลูกค้าดังกล่าวอาจรวมถึงข้อมูลที่คล้ายกับข้อมูลผู้ใช้ที่เราเก็บรวบรวมตามที่อธิบายไว้ข้างต้น นอกจากนี้ยังอาจรวมถึงข้อมูลเกี่ยวกับการดำเนินการของผู้ใช้ปลายทางของลูกค้าหลังจากเห็นคำแนะนำหรือโฆษณาของลูกค้าในบริการ Discovery เช่น การติดตั้งหรือการโต้ตอบกับแอปของลูกค้า (“ข้อมูลโพสต์แบค”) เช่นเดียวกับข้อมูลที่เราเก็บรวบรวมโดยตรงจากผู้ใช้ เราใช้ข้อมูลลูกค้าและข้อมูลโพสต์แบคเพื่อจัดหาและปรับปรุงบริการ Discovery ตลอดจนจัดหาผลิตภัณฑ์และบริการอื่น ๆ ของ Branch และโดยทั่วไปเพื่อให้บริการลูกค้าของเรา Branch จะไม่รับผิดชอบต่อการเก็บรวบรวม การใช้ หรือการเปิดเผยข้อมูลลูกค้าหรือข้อมูลโพสต์แบคของลูกค้าหรือพันธมิตร
Branch จะใช้ข้อมูลที่บริการ Discovery เก็บรวบรวมอย่างไรและข้อมูลใดที่ Branch จะใช้เพื่อให้บริการ Discovery
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Discovery ที่ได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Discovery ซึ่งรวมถึงพัฒนาคำแนะนำและผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้คลิกลิงก์โดยตรงบางลิงก์หรือบางเนื้อหาได้อย่างไร และจากที่ใด และลิงก์และเนื้อหาประเภทใดที่เป็นที่นิยม
- เพื่อแสดงคำแนะนำและโฆษณาที่เกี่ยวข้องกับการใช้งานและการมีส่วนร่วมของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและลูกค้าในอนาคตสำหรับบริการ Discovery การประมวลผลข้อมูลลูกค้าที่ให้มาโดยลูกค้าเหล่านั้นและการถ่ายโอนข้อมูลผู้ใช้ให้กับพวกเขา Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ให้และได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจภายในและลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Discovery และผลิตภัณฑ์และบริการของ Branch อื่น ๆ พัฒนาผลิตภัณฑ์และบริการใหม่ ๆ ทำการตลาดผลิตภัณฑ์หรือบริการ สนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กฎหมายที่เกี่ยวข้องอนุญาตหรือกำหนด
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และแบ่งปันรายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากรวมข้อมูลและ/หรือแยกข้อมูลระบุตัวตนแล้ว Branch มุ่งมั่นที่จะเก็บรักษาและใช้ข้อมูลในรูปแบบที่ไม่ระบุตัวตน เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือรวบรวมเพื่อวัตถุประสงค์ใด ๆ ซึ่งรวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและการตลาด และยังอาจเปิดเผยข้อมูลดังกล่าวกับบุคคลอื่น รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่กฎหมายและข้อตกลงของเรากับลูกค้าอนุญาต และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับคำแนะนำ ผลลัพธ์ของข้อความค้นหาของผู้ใช้ และโฆษณาให้เหมาะสม
การใช้ข้อมูลของลูกค้าของเรา
เราต้องการให้ลูกค้าของเราใช้บริการ Discovery ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขบางประการ Branch จะไม่รับผิดชอบต่อแนวทางปฏิบัติด้านข้อมูลของลูกค้าของเราผ่านบริการ Discovery หรืออื่น ๆ แนวทางปฏิบัติของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Discovery
ทางเลือกของผู้ใช้
หากมี คุณสามารถแก้ไขข้อมูลที่ลูกค้าส่งไปยัง Branch โดย (1) ลบแอปของลูกค้าที่คุณใช้บริการ Discovery (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) รีเซ็ตหรือติดตั้งแอปของลูกค้าหรือซอฟต์แวร์อุปกรณ์ใหม่
ห้ามติดตาม และการควบคุมความเป็นส่วนตัวทั่วโลก
บริการ Discovery ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณบนเว็บเบราว์เซอร์ เช่น “ห้ามติดตาม” หรือการควบคุมความเป็นส่วนตัวทั่วโลก
เมื่อใดที่ Branch จะเปิดเผยข้อมูล
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจเปิดเผยข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายและที่ปรึกษาบุคคลภายนอกที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงพื้นที่จัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ
- กับลูกค้าของเราและผู้ขายหรือตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของพวกเขาหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือตอบสนองต่อคำขอที่ถูกต้องตามกฎหมายและกระบวนการทางกฎหมาย และเพื่อสืบสวน ป้องกัน หรือกิจกรรมที่สงสัยหรือเกิดขึ้นจริงซึ่งเป็นกิจกรรมที่ต้องห้าม รวมถึงแต่ไม่จำกัดเพียงการฉ้อโกงและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า ผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขที่เกี่ยวข้องใด ๆ
- ที่เกี่ยวข้องหรือระหว่างการเจรจา การควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของเราของบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยของข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Discovery เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แบ่งปันรหัสผ่านไปยังอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
ลิงก์บริการ Discovery ไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ถูกควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราขอแนะนำให้คุณอ่านนโยบายความเป็นส่วนตัวของเว็บไซต์และแอปพลิเคชันแต่ละรายการที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อแนวปฏิบัติด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว การเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ถือเป็นความเสี่ยงของคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Discovery จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้โดยตรงไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่เกี่ยวข้องจะกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงกันระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Discovery เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Discovery ไม่ได้มุ่งเป้าไปที่เด็ก เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับเด็กอายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีในเขตอำนาจศาลบางแห่ง) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับเด็กอายุต่ำกว่า 13 ปี (และอายุต่ำกว่า 16 ปีในเขตอำนาจศาลบางแห่ง) ที่ละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ได้รับอย่างไม่เหมาะสมทันที ตามที่กฎหมายกำหนด
สิทธิ์ของคุณ
ภายใต้กฎหมายที่บังคับใช้และขึ้นอยู่กับประเทศที่คุณอาศัยอยู่ คุณอาจมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังอาจมีสิทธิ์คัดค้านการประมวลผลข้อมูลของคุณโดย Branch หรือใช้สิทธิ์อื่น ๆ ทั้งหมดตามกฎหมายที่บังคับใช้
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้จากหัวข้อ “ติดต่อเรา” ด้านล่างหรือกับหน่วยงานกำกับดูแล
รัฐแคลิฟอร์เนียและรัฐอื่น ๆ บางแห่งในสหรัฐอเมริกา
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (“CCPA”) และกฎหมายความเป็นส่วนตัวที่บังคับใช้ของรัฐอื่น ๆ บางแห่งในสหรัฐอเมริกา ให้สิทธิ์บางประการแก่บุคคลธรรมดาที่เป็นผู้อยู่อาศัยในรัฐแคลิฟอร์เนียหรือรัฐอื่น ๆ ดังกล่าว สามารถอ่านประกาศเกี่ยวกับความเป็นส่วนตัวของเราสำหรับรัฐแคลิฟอร์เนียและรัฐอื่น ๆ ดังกล่าวได้ ที่นี่
ติดต่อเรา สอบถามข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Discovery นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Discovery ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดในนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้าเพจ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
หรือส่งอีเมลมาที่ discoveryprivacy@branch.io
Dasar Privasi Discovery Branch (Bahasa Melayu)
Gambaran Keseluruhan
Kami menghargai privasi dan berkomitmen untuk menyediakan perkhidmatan kami dengan cara yang mengutamakan privasi, termasuk dengan mengamalkan pengurangan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Secara umumnya, Perkhidmatan Discovery Branch kami membantu pengguna Pelanggan kami menavigasi peranti mudah alih mereka dengan cadangan yang lebih relevan dan keupayaan carian yang dipertingkatkan. Untuk menyediakan perkhidmatan ini, kami mengumpul data tertentu pada peringkat peranti (contohnya, pengenal iklan dan alamat IP), data penggunaan dan interaksi (contohnya, paparan dan klik), serta data pertanyaan (contohnya, “t”, “tw”) daripada Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Discovery, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Discovery dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada vendor dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Discovery kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menggambarkan penggunaan Perkhidmatan Discovery Branch mereka (contohnya, “Scout” atau “Finder”). Pengguna harus menyemak dasar privasi penyedia peranti mudah alih mereka dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch”, “kami”, “milik kami”, atau “kita”) menyediakan perkhidmatan Discovery (Perkhidmatan “Discovery”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti yang menggunakan Perkhidmatan Discovery (“Pelanggan” kami) untuk memberikan pengesyoran dan hasil yang diperibadikan (termasuk pautan berdasarkan tujuan ke dalam aplikasi mereka) pada peranti mudah alih pengguna akhir mereka, memberikan pengguna akhir mereka (“anda” atau “Pengguna”) akses mudah untuk melengkapkan tindakan (contohnya, untuk menavigasi dengan cepat ke halaman atau kandungan mendalam dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Discovery Branch ini (“Dasar Privasi Discovery”) menjelaskan maklumat yang digunakan oleh Branch untuk menyediakan Perkhidmatan Discovery, dan bagaimana ia berkongsi dan melindungi data yang diperoleh oleh Branch melalui Perkhidmatan Discovery.
Sila maklum bahawa Dasar Privasi Discovery ini hanya terpakai untuk Perkhidmatan Discovery. Branch juga menawarkan laman web dan perkhidmatan lain, di mana beberapa antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Perkhidmatan Discovery mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang terpakai pada laman web Branch dan perkhidmatan Branch lain, tidak termasuk Perkhidmatan Discovery yang dikawal oleh Dasar Privasi Discovery ini, sila semak dasar privasi Branch yang disiarkan di sini. Perkhidmatan Discovery, dan perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Discovery?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka pengesyoran yang diperibadikan dan hasil jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama sekali, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Discovery, melalui perkhidmatan Branch lain, dan daripada Pelanggan untuk meningkatkan dan menyesuaikan pengesyoran dan hasil jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengesyorkan pautan mendalam untuk pengesyoran dan hasil jawapan kepada pertanyaan. “Pautan mendalam” bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya, “https://branch.io/security/”), dan bukan halaman arahan aplikasi atau laman utama laman web (contohnya, “https://branch.io”). Pautan mendalam membolehkan Pengguna dibawa kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara amnya tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan untuk mengesyorkan kandungan dan menjawab pertanyaan Pengguna dengan pengesyoran yang diperibadikan dan pautan mendalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka kandungan yang relevan serta pautan mendalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk menyambung semula tindakan dalam suatu aplikasi, mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Discovery?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Discovery. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami meminta setiap Pelanggan memberikan komitmen untuk berkongsi dengan Branch maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch sahaja. Kam amat menggalakkan Pelanggan untuk tidak berkongsi maklumat Pengguna sensitif dengan kami.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Discovery. SDK dan API Perkhidmatan Discovery Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDK dan/atau API dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Discovery dan tujuan maklumat dikumpul.
Maklumat yang Dikumpul | Tujuan |
| Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan pengesyoran, hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kod Negara | Ini ialah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan pengesyoran, hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Digunakan untuk menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan “John Smith” atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, “piza berdekatan” atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan, atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Discovery | Maklumat mengenai perisian Perkhidmatan Discovery yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Kategori Aplikasi | Kategori aplikasi pada telefon Pengguna. Digunakan untuk memberikan pengesyoran, hasil dan iklan yang relevan. |
Data Penggunaan & Penglibatan | Maklumat yang berkaitan dengan interaksi Pengguna (cth, paparan, klik, aktiviti penggunaan) dengan Perkhidmatan Discovery dan aplikasi pada peranti, termasuk hasil pertanyaan, iklan dan/atau apl yang digunakan. Digunakan untuk menyampaikan pengesyoran, hasil dan pengiklanan yang diperibadikan; menambah baik Perkhidmatan Discovery; dan untuk pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Discovery untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian:
- Perkhidmatan Discovery akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan pengesyoran, hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan pelayan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch boleh membaca alamat IP buat seketika untuk tujuan statistik dan untuk menyegerakkan data secara tanpa nama daripada pelayannya untuk menambah baik pengesyoran atau hasil pada peranti dan pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Discovery sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau boleh diakses melalui perkhidmatan peranti mudah alih anda agar untuk memberikan pengesyoran, hasil dan pengiklanan yang lebih relevan untuk kandungan aplikasi mudah alih. Analisis maklumat sedemikian yang boleh diakses melalui peranti mudah alih anda akan dijalankan dalam peranti anda, dan Branch tidak mengumpul data sedemikian berkaitan pengecam pengiklanan anda atau dengan cara yang mengenal pasti anda secara langsung untuk menjalankan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami, termasuk melalui rakan niaga mereka seperti penyedia analisis (“Rakan Niaga”), untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Discovery (“Data Pelanggan”). Data Pelanggan tersebut mungkin termasuk data yang serupa dengan Data Pengguna yang dikumpul oleh kami seperti yang dihuraikan di atas. Ia juga mungkin termasuk maklumat tentang tindakan yang diambil oleh pengguna akhir Pelanggan selepas melihat cadangan atau iklan Pelanggan dalam Perkhidmatan Discovery, seperti memasang atau berinteraksi dengan aplikasi Pelanggan (“Data Hantar Kembali”). Seperti data yang kami kumpulkan terus daripada Pengguna, kami menggunakan Data Pelanggan dan Data Hantar Kembali untuk menyediakan dan menambah baik Perkhidmatan Discovery, serta menyediakan produk dan perkhidmatan lain daripada Branch, dan secara umumnya untuk memberi perkhidmatan kepada Pelanggan kami. Branch tidak bertanggungjawab ke atas cara Pelanggan atau Rakan Niaga mengumpul, menggunakan, atau mendedahkan Data Pelanggan atau Data Hantar Kembali.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Discovery, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Discovery?
Data yang dikumpul oleh Branch melalui Perkhidmatan Discovery diproses:
- untuk menyediakan, mengekalkan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Discovery, termasuk mengembangkan pengesyoran dan hasil untuk pertanyaan Pengguna dan meningkatkan kaitan dan/atau kegunaannya.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan mendalam atau kandungan serta jenis pautan dan kandungan yang popular.
- untuk menyampaikan pengesyoran dan iklan yang berkaitan dengan penggunaan dan penglibatan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Discovery, termasuk memproses Data Pelanggan yang diberikan oleh mereka serta memindahkan data Pengguna kepada mereka. Branch tidak mengawal cara Pelanggan menggunakan maklumat yang diterima daripada Branch, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami cara Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan untuk tujuan perniagaan dalaman dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Discovery, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau menyahpasti maklumat dalam data yang kami kumpul. Selepas data telah diagregatkan dan/atau dinyahpasti, Branch komited untuk mengekalkan dan menggunakan maklumat dalam bentuk yang dinyahpasti. Kami mungkin menggunakan data yang telah dinyahpasti dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk tujuan penyelidikan dan pemasaran, dan mungkin mendedahkan data tersebut kepada pihak lain, termasuk rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan pengesyoran, hasil pertanyaan Pengguna, dan pengiklanan.
Penggunaan Maklumat Pelanggan Kami
Kami menghendaki Pelanggan kami menggunakan Perkhidmatan Discovery secara bertanggungjawab dan bersesuaian dengan terma dan syarat tertentu. Branch tidak bertanggungjawab untuk amalan data mana-mana Pelanggan kami melalui Perkhidmatan Discovery atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Discovery.
Pilihan Pengguna
Jika tersedia, anda mungkin boleh mengubah suai data yang dihantar oleh Pelanggan kepada Branch dengan (1) memadamkan aplikasi Pelanggan yang Anda gunakan untuk Perkhidmatan Discovery, (2) mengubah suai tetapan dalam aplikasi Pelanggan, atau (3) menetapkan semula atau memasang semula aplikasi Pelanggan atau perisian peranti.
Jangan Jejak & Kawalan Privasi Global
Perkhidmatan Discovery dirancang untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat berasaskan pelayar web seperti “Jangan Jejak” atau Kawalan Privasi Global.
Bilakah Branch Mendedahkan Maklumat?
Selain cara yang dijelaskan di atas, Branch juga mungkin mendedahkan maklumat kepada orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga dan perunding yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek.
- Dengan Pelanggan serta vendor atau ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Discovery ini.
- Dengan pelanggan perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang, dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan potensi ancaman terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma dan syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Cara Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Discovery adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Discovery kepada laman web dan aplikasi lain. Domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang pernyataan mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi laman web dan aplikasi yang Anda berinteraksi. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab bagi amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Discovery disimpan dalam bentuk yang dapat dikenal pasti terus tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch boleh menyimpan maklumat yang dikumpul oleh Perkhidmatan Discovery di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna, atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Discovery tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh dengan tidak wajar seperti yang diperlukan oleh undang-undang.
Hak Anda
Di bawah undang-undang yang berkenaan dan bergantung kepada tempat anda bermastautin, Anda mungkin berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda mungkin juga berhak untuk membantah pemprosesan data Anda oleh Branch atau melaksanakan hak-hak lain, semuanya mengikut undang-undang yang terpakai.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian “Hubungi Kami” di bawah, atau dengan pihak berkuasa penyelia.
California dan Negeri A.S. Tertentu Lain
Akta Privasi Pengguna California 2018 (“CCPA”) dan undang-undang privasi yang terpakai di negeri A.S. tertentu yang lain memberikan hak-hak tertentu kepada orang sebenar yang merupakan penduduk California atau negeri-negeri tersebut. Notis privasi kami untuk California dan negeri lain sedemikian tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Discovery Ini
Kami mungkin menukar Dasar Privasi Discovery ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda ada sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Discovery Branch (Bahasa Indonesia)
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Discovery Branch kami membantu Pengguna Pelanggan menavigasi perangkat seluler mereka dengan saran yang lebih relevan dan kemampuan pencarian yang lebih baik. Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya, pengidentifikasi periklanan dan alamat IP), data penggunaan dan keterlibatan (misalnya, tayangan dan klik), dan data permintaan (misalnya, “t”, “tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Discovery, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Discovery dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada vendor dan Pelanggan kami, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Discovery kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Discovery dari Branch (contohnya adalah “Scout” atau “Finder”). Pengguna harus meninjau kebijakan privasi penyedia perangkat seluler dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan Discovery (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Discovery (“Pelanggan” kami) untuk memberikan rekomendasi dan hasil yang dipersonalisasikan (termasuk tautan berbasis tujuan ke aplikasi mereka) pada perangkat seluler pengguna akhir mereka, memberi pengguna akhir mereka (“Anda” atau “Pengguna”) akses yang disederhanakan untuk menyelesaikan suatu tindakan (misalnya, untuk menavigasi dengan cepat ke laman mendalam atau konten dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Discovery Branch ini (“Kebijakan Privasi Discovery”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Discovery, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Discovery.
Harap diperhatikan bahwa Kebijakan Privasi Discovery ini hanya berlaku pada Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Discovery mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku pada situs web Branch dan layanan Branch lainnya, tidak termasuk Layanan Discovery yang diatur oleh Kebijakan Privasi Discovery ini, tinjaulah kebijakan privasi Branch yang diposting di sini. Layanan Discovery, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Discovery?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan rekomendasi yang dipersonalisasikan dan hasil permintaan. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Discovery, melalui layanan Branch lainnya, dan dari Pelanggan untuk meningkatkan dan menyesuaikan rekomendasi dan hasil permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan guna menyarankan tautan mendalam untuk rekomendasi dan hasil permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan merekomendasikan konten dan menanggapi permintaan Pengguna dengan saran yang dipersonalisasikan dan tautan mendalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan konten yang relevan dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, melanjutkan tindakan dalam aplikasi, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Discovery?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Discovery. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat melarang Pelanggan untuk membagikan informasi sensitif Pengguna dengan kami.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antarmuka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Discovery. SDK dan API Layanan Discovery Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Discovery dan tujuan pengumpulan informasi ini.
Informasi yang Dikumpulkan | Tujuan |
| Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan rekomendasi, hasil, dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan rekomendasi, hasil, dan periklanan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Digunakan untuk menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk permintaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Discovery | Informasi mengenai perangkat lunak Layanan Discovery yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Kategori Aplikasi | Kategori aplikasi pada ponsel Pengguna. Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang relevan. |
Data Penggunaan & Keterlibatan | Informasi terkait interaksi Pengguna (misalnya, tayangan, klik, aktivitas penggunaan) dengan Layanan Discovery dan aplikasi pada perangkat, termasuk hasil permintaan, periklanan, dan/atau aplikasi yang digunakan. Digunakan untuk menampilkan rekomendasi, hasil, dan periklanan yang dipersonalisasikan; meningkatkan Layanan Discovery; dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Discovery untuk dioperasikan pada perangkat tanpa mengirimkan pengidentifikasi periklanan atau permintaan kepada server Branch. Dalam kasus tersebut:
- Layanan Discovery akan menganalisis informasi yang disimpan tersebut pada perangkat seluler Anda untuk menampilkan rekomendasi, hasil, dan periklanan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan server Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan rekomendasi atau hasil dan periklanan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Discovery dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan rekomendasi, hasil, dan periklanan yang lebih relevan untuk konten aplikasi seluler. Analisis informasi tersebut yang dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut sehubungan dengan pengidentifikasi periklanan Anda atau dengan cara yang secara langsung mengidentifikasi Anda untuk melakukan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami, termasuk melalui mitra mereka seperti penyedia analitik (“Mitra”), untuk membantu mengarahkan periklanan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Discovery (“Data Pelanggan”). Data Pelanggan tersebut dapat mencakup data yang serupa dengan Data Pengguna yang kami kumpulkan sebagaimana dijelaskan di atas. Data ini juga dapat mencakup informasi tentang tindakan yang diambil oleh pengguna akhir Pelanggan setelah melihat rekomendasi atau periklanan Pelanggan dalam Layanan Discovery, seperti menginstal atau berinteraksi dengan aplikasi Pelanggan (“Data Postback”). Seperti halnya data yang kami kumpulkan secara langsung dari Pengguna, kami menggunakan Data Pelanggan dan Data Postback untuk menyediakan dan meningkatkan Layanan Discovery, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani Pelanggan kami. Branch tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Pelanggan atau Data Postback Pelanggan atau Mitra.
Bagaimana Branch Menggunakan Informasi yang Dikumpulkan oleh Layanan Discovery, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Discovery?
Data yang dikumpulkan Branch melalui Layanan Discovery diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Discovery, termasuk untuk mengembangkan rekomendasi dan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam atau konten tertentu dan jenis tautan dan konten yang populer.
- untuk menampilkan rekomendasi dan periklanan sehubungan dengan penggunaan serta keterlibatan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Discovery, termasuk memproses Data Pelanggan yang mereka berikan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang diterima dari Branch dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka berikan dan terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Discovery dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data dikumpulkan dan/atau dihapus identitasnya, Branch berkomitmen untuk memelihara dan menggunakan informasi tersebut dalam bentuk yang dihapus identitasnya. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat mengungkapkan data tersebut kepada pihak mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch lainnya untuk meningkatkan dan menyesuaikan rekomendasi, hasil permintaan Pengguna, dan periklanan.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Discovery secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Discovery atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Discovery.
Pilihan Pengguna
Apabila tersedia, Anda dapat mengubah data yang dikirimkan Pelanggan ke Branch dengan (1) menghapus aplikasi Pelanggan tempat Anda menggunakan Layanan Discovery, (2) mengubah pengaturan dalam aplikasi Pelanggan, atau (3) mengatur ulang atau menginstal ulang aplikasi Pelanggan atau perangkat lunak perangkat.
Jangan Lacak & Pengendalian Privasi Global
Layanan Discovery dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal berbasis peramban web seperti “Jangan Lacak” atau Pengendalian Privasi Global.
Kapan Branch Mengungkapkan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat mengungkapkan informasi kepada pihak lain dalam keadaan berikut:
- Dengan vendor dan konsultan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka.
- Dengan Pelanggan kami dan vendor atau agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk tetapi tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Discovery. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Discovery memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Discovery disimpan dalam bentuk yang dapat diidentifikasi secara langsung tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Discovery di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Discovery tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak secara sengaja mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungilah kami di discoveryprivacy@branch.io, agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas seperti yang diwajibkan oleh hukum.
Hak Anda
Berdasarkan hukum yang berlaku dan tergantung pada tempat tinggal Anda, Anda mungkin memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga dapat memiliki hak untuk menolak pemrosesan Branch atas data Anda atau melaksanakan hak lain, yang semuanya sesuai dengan hukum yang berlaku.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
California dan Negara Bagian A.S. Tertentu Lainnya
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) dan undang-undang privasi negara bagian A.S. tertentu yang berlaku menyediakan hak tertentu bagi individu yang bertempat tinggal di California atau negara bagian lainnya tersebut. Pemberitahuan privasi kami untuk California dan negara bagian lainnya tersebut tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Discovery Ini
Kami dapat mengubah Kebijakan Privasi Discovery ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui email di discoveryprivacy@branch.io
Informativa sulla privacy di Branch Discovery (italiano)
Panoramica
La privacy è per noi una priorità fondamentale, motivo per cui ci impegniamo a offrire i nostri servizi tutelando innanzitutto la protezione dei dati, adottando misure come la minimizzazione delle informazioni raccolte, limitando la loro divulgazione e implementando soluzioni per garantirne la sicurezza. A un livello avanzato, i Servizi Discovery di Branch aiutano gli Utenti dei nostri Clienti a navigare nei propri dispositivi mobili con suggerimenti più pertinenti e funzionalità di ricerca migliorate. Per fornire questi servizi, raccogliamo dagli Utenti determinati dati a livello di dispositivo (ad es., identificatore pubblicitario e indirizzo IP), dati di utilizzo e coinvolgimento (ad es., visualizzazioni e clic) e dati delle query (richieste di informazioni) (ad es., “t”, “tw”). Utilizziamo queste informazioni per fornire e migliorare i Servizi Discovery, nonché per offrire altri prodotti e servizi di Branch, e in generale per servire i nostri Clienti o comunicare con loro. Possiamo anche deidentificare o aggregare i dati che raccogliamo attraverso i Servizi Discovery e utilizzarli per qualsiasi scopo. Divulghiamo informazioni ai nostri fornitori e Clienti, nonché per adempiere ai nostri obblighi legali, per proteggere noi stessi e gli altri o nel contesto di una transazione commerciale. Gli Utenti possono opporsi a determinate attività di raccolta di dati seguendo le istruzioni contenute nella sezione Scelte dell’Utente riportata di seguito. Poiché forniamo ai nostri Clienti tecnologie che sono alla base dei Servizi Discovery, essi possono utilizzare un nome diverso per descrivere il proprio utilizzo dei Servizi Discovery di Branch (ad esempio, “Scout” o “Finder”). Gli Utenti devono consultare le informative sulla privacy dei propri fornitori di dispositivi mobili e delle applicazioni mobili che utilizzano, poiché potrebbero conferire loro ulteriori opzioni o diritti riguardo all’uso dei loro dati da parte dei nostri Clienti.
Introduzione
Branch Metrics, Inc. (“Branch”, “ci”, “nostro” o “noi”) offre un servizio Discovery (i “Servizi Discovery”), che consente agli sviluppatori di applicazioni mobili e funzionalità dei dispositivi che utilizzano i Servizi Discovery (i nostri “Clienti”) di fornire suggerimenti e risultati personalizzati (oltre a link intent-based [basati sull’intento] nelle proprie app) sui dispositivi mobili dei propri utenti finali (“Utente” o “Utenti”), per semplificare loro il completamento di un’azione (ad esempio, per accedere rapidamente a una pagina o un contenuto profondo all’interno di una particolare app). Branch riconosce l’importanza della privacy per tutti gli utenti di Internet; pertanto, progetta e gestisce i propri servizi in modo da dare priorità a tale aspetto.
La presente Informativa sulla privacy di Branch Discovery (l’“Informativa sulla privacy di Discovery”) spiega quali informazioni vengono utilizzate da Branch per fornire i Servizi Discovery e come essa condivide e protegge i dati che ottiene attraverso i Servizi Discovery.
La presente Informativa sulla privacy di Discovery si applica solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili a Utenti che, utilizzando i Servizi Discovery, fanno clic su un link di Branch o interagiscono con un’app o un sito web di un cliente di Branch. Per l’informativa sulla privacy applicabile al sito web e ad altri servizi di Branch, esclusi i Servizi Discovery che sono disciplinati dalla presente Informativa sulla privacy, si prega di consultare l’informativa sulla privacy di Branch pubblicata qui. I Servizi Discovery e i servizi di Branch descritti nell’informativa sulla privacy di Branch costituiscono collettivamente la “Piattaforma di Branch”.
Cosa sono i Servizi Discovery?
Branch fornisce una tecnologia grazie alla quale i Clienti possono fornire ai propri Utenti suggerimenti e risultati delle query personalizzati. Ciò avviene in due modi: innanzitutto, sfrutta sia i dati degli Utenti raccolti attraverso i Servizi Discovery e altri servizi Branch, che quelli dei Clienti per migliorare e personalizzare i suggerimenti e i risultati delle query; e, in secondo luogo, fornisce ai Clienti una tecnologia mobile di deep-linking, che consiste nel consigliare link profondi per suggerimenti e risultati delle query. Il “deep linking” (collegamento profondo) consiste nel fornire dei link che rimandano a un contenuto specifico, generalmente ricercabile o indicizzato, in un’app o su un sito web (ad es. “https://branch.io/security/”), piuttosto che sulla pagina di destinazione dell’app o sulla home page del sito web (ad es. “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all’interno di un’app. In genere, Branch non ha alcun rapporto diretto con gli Utenti. Quando i Clienti installano la tecnologia Branch sulle proprie app (tramite un’interfaccia di programmazione delle applicazioni e/o un kit di sviluppo software), questa consente loro di suggerire contenuti e rispondere alle richieste degli Utenti con suggerimenti personalizzati e deep link basati sull’intento. In questo modo gli Utenti beneficiano di contenuti pertinenti e deep link che semplificano il completamento di azioni (ad esempio, riprendere un’azione in un’app, individuare ristoranti nelle vicinanze, ordinare cibo, pianificare viaggi o trovare un contatto sul proprio dispositivo).
Quali informazioni raccoglie Branch dai Servizi Discovery?
Dati dell’Utente
Di seguito, spieghiamo quali informazioni raccogliamo dagli Utenti attraverso i Servizi Discovery. Trattiamo le informazioni in maniera pertinente per lo scopo per il quale sono state raccolte, come descritto di seguito.
Esigiamo che ogni Cliente si impegni a condividere con Branch esclusivamente le informazioni che ha ottenuto legalmente e che ha il diritto di condividere con noi. Sconsigliamo vivamente ai Clienti di trasmetterci informazioni sensibili dell’Utente.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono il codice che consente ai Clienti di integrare e utilizzare i Servizi Discovery. Gli SDK e le API dei Servizi Discovery di Branch, quando vengono utilizzati dai Clienti nelle proprie app mobili, raccolgono le seguenti informazioni, alcune delle quali, ai sensi della legge applicabile, sono considerate dati personali (in altre parole, informazioni che possono identificare o sono riconducibili a un individuo in maniera univoca). Il seguente schema riassume le informazioni raccolte automaticamente dai Servizi Discovery e le rispettive finalità di raccolta.
Informazioni raccolte | Finalità |
| Identificatore pubblicitario (ad es., l’ID di un annuncio Google o l’ID per gli inserzionisti di Apple [IDFA]) | Utilizzato per identificare il dispositivo e per fornire suggerimenti, risultati e pubblicità personalizzati. |
Indirizzo IP | Utilizzato per determinare la posizione approssimativa e per scopi statistici. |
Codice Paese | È l’equivalente del codice ISO per il codice Paese del gestore della SIM ed è utilizzato per determinare la posizione a livello di Paese. |
Impostazioni locali del dispositivo (Paese, lingua) | Utilizzate per personalizzare suggerimenti, risultati e pubblicità in base alle impostazioni del Paese e della lingua del dispositivo. |
Query | Utilizzate per rispondere alle query dell’Utente. Le query possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico “Mario Rossi” o notizie su una particolare celebrità) ma anche informazioni che non identificano nessuno (ad esempio, “pizzeria nelle vicinanze” o “custodie per telefoni”). Le query possono essere basate su Internet o sul dispositivo (ad esempio, per cercare un contatto o un’app sul telefono di un Utente). Per le query basate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le query basate sul dispositivo, il nostro SDK raccoglierà e archivierà informazioni localmente sul dispositivo di un Utente (ad esempio, i contatti o le app installate sul dispositivo), ma Branch non riceve questi dati. |
Modello del dispositivo | Utilizzato per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Produttore del dispositivo | Utilizzato per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Sistema operativo | Utilizzato per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Versione del sistema operativo | Utilizzata per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Stato della rete mobile (gestore) | Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Risoluzione dello schermo | Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Dimensioni dello schermo | Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti nonché per la reportistica. |
Dati del software dei Servizi Discovery | Informazioni sul software dei Servizi Discovery in esecuzione sul telefono, tra cui versione, nome del pacchetto e informazioni del Cliente (non dell’Utente) associate all’installazione del software. |
Categorie di app | Categorie di app sul telefono dell’Utente. Utilizzate per fornire suggerimenti, risultati e pubblicità pertinenti. |
Dati di utilizzo e coinvolgimento | Informazioni relative alle interazioni di un Utente (ad es. visualizzazioni, clic, attività di utilizzo) con i Servizi Discovery e le app sul dispositivo, inclusi i risultati delle query, gli annunci pubblicitari e/o le app utilizzate. Utilizzate per fornire suggerimenti, risultati e pubblicità personalizzati, per migliorare i Servizi Discovery nonché per la reportistica. |
In alcuni casi, i Clienti hanno configurato i Servizi Discovery in modo che funzionino su un dispositivo senza inviare l’identificatore pubblicitario o le query ai server di Branch. In tali casi:
- i Servizi Discovery analizzeranno tali informazioni memorizzate sul dispositivo mobile dell’Utente per fornire suggerimenti, risultati e pubblicità. Tale analisi sarà eseguita all’interno del dispositivo dell’Utente e i server di Branch non raccoglieranno tali dati per condurre questo tipo di analisi.
- Branch può leggere momentaneamente un indirizzo IP ai fini statistici e sincronizzare in forma anonima i dati dai propri server per migliorare i suggerimenti o i risultati e la pubblicità sul dispositivo.
Oltre alle informazioni che raccogliamo come indicato sopra, i Servizi Discovery possono altrimenti analizzare le informazioni memorizzate sul dispositivo mobile dell’Utente o accessibili tramite i servizi del dispositivo per fornire suggerimenti, risultati e pubblicità più pertinenti per i contenuti dell’app mobile. L’analisi di tali informazioni accessibili tramite il dispositivo mobile dell’Utente sarà condotta all’interno del dispositivo stesso e, per condurla, Branch non raccoglie tali dati in combinazione con l’identificatore pubblicitario dell’Utente né in modo da identificare l’Utente in modo diretto.
Dati del Cliente e Dati di postback
I Clienti possono fornirci informazioni, anche attraverso i loro partner quali fornitori di servizi analitici (“Partner”), per far sì che la pubblicità mostrata attraverso i Servizi Discovery sia più mirata al pubblico destinatario (“Dati del Cliente”). Tali Dati del Cliente possono includere dati simili ai Dati dell’Utente che raccogliamo come descritto sopra. Possono anche includere informazioni sulle azioni che gli utenti finali dei Clienti compiono dopo aver visto i suggerimenti o gli annunci pubblicitari del Cliente nei Servizi Discovery, come l’installazione o l’interazione con l’app del Cliente (“Dati di postback”). Come per i dati che raccogliamo direttamente dagli Utenti, utilizziamo i Dati del Cliente e i Dati di postback per fornire e migliorare i Servizi Discovery, nonché per fornire altri prodotti e servizi di Branch, e in generale per servire i nostri Clienti. Branch non è responsabile della raccolta, dell’utilizzo o della divulgazione da parte del Cliente o del Partner dei Dati del Cliente o dei Dati di postback.
In che modo Branch utilizza le informazioni raccolte dai Servizi Discovery e quali informazioni utilizza Branch per fornire i Servizi Discovery?
I dati raccolti da Branch attraverso i Servizi Discovery vengono trattati per:
- fornire, mantenere, ottimizzare, studiare e migliorare i Servizi Discovery, nonché per elaborare suggerimenti e risultati per le query dell’Utente e migliorarne la pertinenza e/o l’utilità;
- comprendere meglio in che modo e da dove gli Utenti fanno clic su determinati deep link o contenuti e quali tipi di link e contenuti sono popolari;
- fornire suggerimenti e pubblicità in relazione all’utilizzo e al coinvolgimento degli Utenti;
- soddisfare le richieste dei Clienti attuali e potenziali dei Servizi Discovery, incluso il trattamento dei Dati del Cliente da loro forniti e il trasferimento dei dati dell’Utente agli stessi. Branch non controlla l’uso che i Clienti fanno delle informazioni che invia loro; pertanto, gli Utenti sono tenuti a leggere le informative sulla privacy dei Clienti per comprendere come questi utilizzano le informazioni fornite a Branch e ricevute dalla stessa;
- scopi aziendali interni e del Cliente, tra cui il supporto ai Servizi Discovery e ad altri prodotti e servizi di Branch, lo sviluppo di nuovi prodotti e servizi, la commercializzazione di prodotti o servizi, il supporto ai prodotti e servizi dei nostri Clienti, e come consentito o richiesto dalla legge applicabile;
- creare report basati su informazioni aggregate, ovvero informazioni che non possono essere ricollegate ad alcuna persona o Cliente, e condividere questi report con il pubblico.
Possiamo aggregare e/o deidentificare i dati che raccogliamo. Una volta che i dati sono stati aggregati e/o resi anonimi, Branch si impegna a mantenere e utilizzare le informazioni in forma anonima. Possiamo utilizzare dati anonimizzati e/o aggregati per qualsiasi scopo, incluse, a titolo esemplificativo ma non esaustivo, finalità di ricerca e marketing e, inoltre, possiamo divulgare tali dati a qualsiasi altra parte, compresi partner commerciali, Clienti e/o altri terzi.
Fermo restando quanto previsto dalla legge e dai nostri accordi con i clienti, e previo consenso dell’Utente (laddove richiesto dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri suoi servizi per migliorare e personalizzare i suggerimenti, i risultati delle richieste dell’Utente e gli annunci pubblicitari.
Utilizzo delle informazioni da parte dei nostri Clienti
Esigiamo che i nostri Clienti utilizzino i Servizi Discovery in modo responsabile e in conformità con determinati termini e condizioni. Branch non è responsabile delle pratiche relative ai dati di alcuno dei nostri Clienti attraverso i Servizi Discovery o in altro modo. Le pratiche di ciascun Cliente sono soggette alla rispettiva informativa sulla privacy. Gli Utenti devono consultare l’informativa sulla privacy di ogni Cliente per comprendere come vengono trattate le proprie informazioni raccolte attraverso i Servizi Discovery.
Scelte dell’Utente
Se consentito, l’Utente può essere modificare i dati che i Clienti inviano a Branch (1) eliminando l’app del Cliente attraverso la quale utilizza i Servizi Discovery, (2) modificando le impostazioni nell’app del Cliente o (3) reimpostando o reinstallando l’app o il software del dispositivo del Cliente.
Do Not Track (Non tracciare) e Controllo globale della privacy
I Servizi Discovery sono concepiti per applicazioni mobili, non rispondono pertanto a segnali basati su browser web come “Do Not Track” o il Controllo globale della privacy.
In quali casi Branch divulga informazioni?
Oltre alle modalità sopra descritte, Branch può anche divulgare informazioni ad altre terze parti nelle seguenti circostanze:
- A fornitori e consulenti terzi che lavorano per noi e hanno necessità di accedere alle informazioni che raccogliamo per svolgere il proprio lavoro, ivi inclusi l’archiviazione su cloud, l’analisi dei dati e il monitoraggio di progetti.
- Ai nostri Clienti e ai loro fornitori o agenti, come descritto nella presente Informativa sulla privacy di Discovery.
- Ai clienti di altri servizi Branch, compresi i loro fornitori o agenti, se richiesto dal cliente, per scopi di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e procedimenti legali, nonché per indagare, prevenire o intraprendere azioni in merito ad attività sospette o effettive, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che implicano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, Clienti, Utenti e di altri, nonché per far rispettare i nostri accordi, politiche e qualsiasi termine e condizione applicabile.
- Nel contesto o nel corso di trattative relative a una fusione, vendita di beni aziendali, finanziamento o acquisizione di tutta o parte della nostra attività da parte di un’altra società.
Come proteggiamo le informazioni che raccogliamo
È molto importante per noi proteggere le informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Discovery. Branch ha implementato misure di salvaguardia tecniche, amministrative e fisiche conformi allo standard di settore per proteggere le informazioni presenti sui propri server da accesso, alterazione, divulgazione o distruzione non autorizzati. L’Utente è tenuto a preservare la sicurezza dei propri dispositivi e account online, ad esempio non usando la stessa password su più dispositivi.
Link ad altri servizi
I Servizi Discovery si collegano ad altri siti web e applicazioni. Branch non controlla tali altri domini né approva o rilascia alcuna dichiarazione riguardo a siti web, app o piattaforme di social media di terze parti. Invitiamo l’Utente a leggere le informative sulla privacy di ogni sito web e applicazione con cui interagisce. Branch non sostiene, controlla o approva né tantomeno è responsabile delle pratiche di privacy o del contenuto di tali siti web o applicazioni di terzi. Se l’Utente visita tali siti web o applicazioni, lo fa a proprio rischio.
La nostra Politica sulla conservazione dei dati
I dati personali raccolti tramite i Servizi Discovery vengono conservati in una forma direttamente identificabile per non più di 7 giorni, dopodiché vengono rimossi o pseudonimizzati. Tutti i registri pseudonimizzati vengono eliminati dopo 12 mesi, salvo diversamente previsto dalla legge applicabile o altrimenti concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Discovery oltre tali periodi per la prevenzione, l’analisi o la risposta alle frodi, o per proteggere la sicurezza di Branch, dei suoi Clienti, Utenti o del pubblico in generale.
La nostra politica sui minori
I Servizi Discovery non sono rivolti ai minori. Esigiamo che i Clienti si astengano dall’inviarci consapevolmente dati relativi a minori di 13 anni (o, in alcune giurisdizioni, di 16 anni). Se l’Utente ritiene che potremmo essere entrati in possesso di informazioni da o su un minore di 13 anni (e, in alcune giurisdizioni, di 16 anni) in violazione della presente politica, lo invitiamo a contattarci all’indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare ed eliminare qualsiasi informazione ottenuta in maniera inopportuna come previsto per legge.
Diritti dell’Utente
Ai sensi della legge applicabile e a seconda del luogo di residenza, l’Utente può avere il diritto di accedere, rettificare, cancellare e limitare il trattamento dei propri dati personali. L’utente ha inoltre il diritto di opporsi al trattamento dei propri dati da parte di Branch o di esercitare altri diritti, il tutto in conformità con la legge applicabile.
L’Utente ha il diritto di presentare reclami riguardo alle nostre attività di trattamento dei dati depositandoli presso il nostro Responsabile della protezione dei dati, reperibile tramite i recapiti indicati alla sezione “Contatti” di seguito, o presso un’autorità di controllo.
California e alcuni altri stati degli Stati Uniti
Il California Consumer Privacy Act del 2018 (“CCPA”) e le leggi sulla privacy applicabili di alcuni altri stati degli Stati Uniti conferiscono determinati diritti alle persone fisiche residenti in California o in altri stati. La nostra informativa sulla privacy per la California e altri stati è disponibile qui.
Contatti, domande, modifiche alla presente Informativa sulla privacy di Discovery
Possiamo modificare la presente Informativa sulla privacy di Discovery in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e, nella parte superiore della stessa, indicheremo la data di entrata in vigore dell’Informativa modificata. In caso di domande o suggerimenti sulla presente Informativa, invitiamo l’utente a contattare il nostro Responsabile della protezione dei dati all’indirizzo:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040 Stati Uniti
o via e-mail all’indirizzo discoveryprivacy@branch.io
Datenschutzrichtlinie für Branch Discovery (Deutsch)
Übersicht
Wir schätzen den Datenschutz und verpflichten uns, unsere Dienstleistungen auf eine datenschutzorientierte Weise bereitzustellen, einschließlich durch das Praktizieren von Datenminimierung, die Einschränkung der von uns offengelegten Informationen und die Umsetzung von Maßnahmen zum Schutz unserer Daten. Auf hohem Niveau helfen unsere Branch Discovery Services den Nutzern unserer Kunden, mit relevanteren Vorschlägen und verbesserten Suchfunktionen in ihren Mobilgeräten zu navigieren. Um diese Dienste bereitzustellen, erheben wir bestimmte Daten auf Geräteebene (z. B. Werbekennung und IP-Adresse), Nutzungs- und Engagement-Daten (z. B. Impressionen und Klicks) und Abfragedaten (z. B. „t“, „tw“) von Nutzern. Wir verwenden diese Informationen, um die Discovery Services bereitzustellen und zu verbessern sowie um andere Produkte und Dienste von Branch bereitzustellen und im Allgemeinen, um unsere Kunden zu bedienen oder mit ihnen zu kommunizieren. Wir können auch Daten, die wir über die Discovery Services sammeln, de-identifizieren oder zusammenfassen und für beliebige Zwecke verwenden. Wir geben Informationen an unsere Anbieter und Kunden weiter und auch, um Gesetze einzuhalten, uns und andere zu schützen oder als Teil einer Geschäftstransaktion. Nutzer können die Erhebung bestimmter Daten abstellen, indem sie die Anweisungen unten im Abschnitt Auswahlmöglichkeiten für Nutzer befolgen. Da wir unseren Kunden Technologien zur Verfügung stellen, die die Discovery Services antreiben, können sie einen anderen Namen verwenden, um die Nutzung der Discovery Services von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzrichtlinien der Anbieter Ihrer Mobilgeräte und der von ihnen verwendeten mobilen Anwendungen lesen, die Ihnen möglicherweise weitere Optionen oder Rechte hinsichtlich der Verwendung Ihrer Daten durch unsere Kunden einräumen.
Einführung
Die Branch Metrics, Inc. („Branch“, „uns“, „unser“ oder „wir“) bietet einen Discovery Service an (die „Discovery Services“), der es Entwicklern mobiler Anwendungen und mobiler Gerätefunktionen unter Verwendung der Discovery Services (unsere „Kunden“) ermöglicht, personalisierte Empfehlungen und Ergebnisse (einschließlich absichtsbasierter Links zu ihren Apps) auf den mobilen Geräten ihrer Endnutzer bereitzustellen, um ihren Endnutzern („Sie“ oder „Nutzer“) einen vereinfachten Zugriff auf die Durchführung einer Aktion zu bieten (z. B. um schnell zu einer Deep-Page oder zu Inhalten innerhalb einer bestimmten App zu navigieren). Branch ist sich bewusst und ist überzeugt, dass der Datenschutz für alle Internetnutzer wichtig ist, und daher entwerfen und betreiben wir unsere Dienste so, dass der Datenschutz im Vordergrund steht.
In dieser Datenschutzrichtlinie für Branch Discovery (die „Discovery-Datenschutzrichtlinie“) wird erläutert, welche Informationen Branch zur Bereitstellung der Discovery Services verwendet und wie Branch Daten, die Branch über die Discovery Services erhält, weitergibt und schützt.
Bitte beachten Sie, dass diese Discovery-Datenschutzrichtlinie nur für die Discovery Services gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die durch die Nutzung der Discovery Services auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Für die Datenschutzrichtlinie, die für die Website von Branch und andere Dienste von Branch gilt, mit Ausnahme der Discovery Services, für die diese Discovery-Datenschutzrichtlinie gilt, lesen Sie bitte die hier veröffentlichte Datenschutzrichtlinie von Branch. Die Discovery Services und die in der Datenschutzrichtlinie von Branch vorgesehenen Branch Services sind gemeinsam die „Branch-Plattform“.
Was sind die Discovery Services?
Branch bietet Technologie, damit Kunden ihren Nutzern personalisierte Empfehlungen und Abfrageergebnisse bereitstellen können. Wir tun dies auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Discovery Services, über andere Branch Services und von Kunden, um Empfehlungen und Abfrageergebnisse zu verbessern und anzupassen. Zweitens bietet Branch Kunden mobile Deep-Linking-Technologie, um Deep Links für Empfehlungen und Abfrageergebnisse vorzuschlagen. „Deep Linking“ bedeutet die Bereitstellung von Links zu einem bestimmten, im Allgemeinen durchsuchbaren oder indizierten Inhalt in einer App oder auf einer Website (z. B. „https://branch.io/security/“) anstelle der Startseite der App oder der Website (z. B. „https://branch.io“). Mit Deep Links können Nutzer in einer App auf bestimmte Inhalte geleitet werden. Branch hat im Allgemeinen keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie auf ihren Apps installieren (über eine Anwendungsprogrammierschnittstelle und/oder ein Software Development Kit), ermöglicht die Technologie es Kunden, Inhalte zu empfehlen und auf Nutzeranfragen mit personalisierten Vorschlägen und absichtsbasierten Deep Links zu antworten, was wiederum den Nutzern hilft, indem ihnen relevante Inhalte und Deep Links zur Verfügung gestellt werden, um den Zugriff auf die Durchführung einer Aktion zu vereinfachen (z. B. um eine Aktion in einer App fortzusetzen, Restaurants in der Nähe zu finden, Lebensmittel zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen erhebt Branch von den Discovery Services?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir über die Discovery Services von Nutzern erheben. Wir verarbeiten Informationen auf eine Weise, die für den Zweck, für den sie erhoben wurden, wie unten beschrieben, relevant ist.
Wir verlangen, dass jeder Kunde sich verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat, und dass er das Recht hat, diese an Branch weiterzugeben. Wir raten Kunden dringend davon ab, sensible Nutzerinformationen mit uns zu teilen.
Software Development Kits („SDKs“ – Softwareentwicklungskits) und Application Programming Interfaces („APIs“ – Schnittstellen für die Programmierung von Anwendungen) enthalten einen Code, mit dem Kunden die Discovery Services integrieren und nutzen können. Die SDKs und APIs der Branch Discovery Services erheben die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden, von denen einige nach geltendem Recht als personenbezogene Daten gelten (d. h. Informationen, die allein die Identifizierung einer einzelnen Person oder die Verknüpfung mit einer Person ermöglichen). In der nachfolgenden Tabelle werden die automatisch von den Discovery Services erhobenen Informationen und die Zwecke, für die diese Informationen erhoben werden, zusammengefasst.
Erhobene Informationen | Zweck |
| Werbekennung (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und Bereitstellung personalisierter Empfehlungen, Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird verwendet, um den allgemeinen Standort zu erkennen, und für statistische Zwecke. |
Ländercode | Dies ist die Entsprechung des ISO-Ländercodes für den Ländercode des SIM-Anbieters und wird verwendet, um den Standort auf Länderebene zu erkennen. |
Geräteumgebung (Land, Sprache) | Wird verwendet, um Empfehlungen, Ergebnisse und Werbung an die Länder- und Spracheinstellungen des Geräts anzupassen. |
Abfrage | Wird verwendet, um Abfragen des Nutzers zu beantworten. Abfragen können Informationen enthalten, mit denen eine Person identifiziert werden kann (z. B. wenn ein Nutzer nach einem Freund namens „John Smith“ oder nach Nachrichten über einen bestimmten Prominenten sucht), sowie Informationen, mit denen niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Telefonhüllen“). Abfragen können internet- oder gerätebasiert sein (z. B. um nach einem Kontakt oder einer App auf dem Telefon eines Nutzers zu suchen). Bei internetbasierten Abfragen erheben wir die in dieser Tabelle angegebenen Informationen. Bei gerätebasierten Abfragen erhebt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), aber Branch erhält diese Daten nicht. |
Gerätemodell | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Gerätehersteller | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Betriebssystem | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Version des Betriebssystems | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Status des mobilen Netzwerks (Anbieter) | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Bildschirmauflösung | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Bildschirmgröße | Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen und für Berichte. |
Softwaredaten für Discovery Services | Informationen über die Discovery Services Software, die auf Ihrem Telefon ausgeführt wird, einschließlich Version, Paketname und Kundeninformationen (keine Nutzerinformationen), die mit der Softwareinstallation verbunden sind. |
App-Kategorien | Kategorien von Apps auf dem Telefon des Nutzers. Wird verwendet, um relevante Empfehlungen, Ergebnisse und Werbung anzuzeigen. |
Nutzungs- und Engagementdaten | Informationen in Bezug auf die Interaktionen eines Nutzers (z. B. Impressionen, Klicks, Nutzungsaktivitäten) mit den Discovery Services und Apps auf dem Gerät, einschließlich Abfrageergebnissen, Werbung und/oder verwendeten Apps. Wird verwendet, um personalisierte Empfehlungen, Ergebnisse und Werbung anzuzeigen, um die Discovery Services zu verbessern und für Berichte. |
In bestimmten Fällen haben Kunden die Discovery Services so konfiguriert, dass sie auf einem Gerät betrieben werden, das weder die Werbekennung noch Abfragen an Branch-Server sendet. In diesen Fällen gilt Folgendes:
- Die Discovery Services analysieren die Informationen, die auf Ihrem Mobilgerät gespeichert sind, um Empfehlungen, Ergebnisse und Werbung anzuzeigen. Die Analyse wird innerhalb Ihres Geräts durchgeführt und die Branch-Server erheben diese Daten für die Durchführung der Analyse nicht.
- Branch kann eine IP-Adresse für statistische Zwecke und zur anonymen Synchronisierung von Daten von seinen Servern kurzzeitig ablesen, um Empfehlungen oder Ergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen können die Discovery Services anderweitig Informationen analysieren, die auf Ihrem mobilen Gerät gespeichert oder über die Dienste Ihres mobilen Geräts zugänglich sind, um relevantere Empfehlungen, Ergebnisse und Werbung für mobile App-Inhalte bereitzustellen. Die Analyse dieser Informationen, auf die Sie über Ihr Mobilgerät zugreifen können, wird auf Ihrem Gerät durchgeführt, und Branch erhebt diese Daten bei der Durchführung der Analyse nicht in Verbindung mit Ihrer Werbekennung oder derart, dass Sie direkt identifiziert werden können.
Kundendaten und Postback-Daten
Kunden können uns Informationen zur Verfügung stellen, einschließlich über ihre Partner wie Analyseanbieter („Partner“), um Werbung über die Discovery Services besser an ihre gewünschten Zielgruppen zu richten („Kundendaten“). Solche Kundendaten können Daten umfassen, die den von uns wie oben beschrieben erhobenen Nutzerdaten ähneln. Sie können auch Informationen über Aktionen enthalten, die von Endnutzern des Kunden ergriffen werden, nachdem sie die Empfehlungen oder Werbung des Kunden in den Discovery Services gesehen haben, wie z. B. die Installation oder Interaktion mit der App des Kunden („Postback-Daten“). Wie bei den Daten, die wir direkt von Nutzern erheben, verwenden wir Kundendaten und Postback-Daten, um die Discovery Services bereitzustellen und zu verbessern sowie um andere Produkte und Dienste von Branch bereitzustellen und im Allgemeinen, um unsere Kunden zu bedienen. Branch ist nicht verantwortlich für die Erhebung, Verwendung oder Offenlegung von Kundendaten oder Postback-Daten durch den Kunden oder Partner.
Wie verwendet Branch die von den Discovery Services erhobenen Informationen und welche Informationen verwendet Branch zur Bereitstellung der Discovery Services?
Daten, die Branch über die Discovery Services erhebt, werden verarbeitet:
- um die Discovery Services bereitzustellen, zu pflegen, zu optimieren, zu erforschen und zu verbessern, einschließlich der Entwicklung von Empfehlungen und Ergebnissen für Nutzerabfragen und der Verbesserung ihrer Relevanz und/oder Nützlichkeit;
- um besser zu verstehen, wie und von wo aus Nutzer auf bestimmte Deep Links oder Inhalte klicken und welche Arten von Links und Inhalten beliebt sind;
- um Empfehlungen und Werbung im Zusammenhang mit der Nutzung und dem Engagement der Nutzer zu liefern;
- um die Anfragen von Kunden und potenziellen Kunden nach den Discovery Services zu erfüllen, einschließlich der Verarbeitung der von ihnen bereitgestellten Kundendaten und der Übertragung von Nutzerdaten an sie. Branch hat keine Kontrolle darüber, wie Kunden von Branch erhaltene Informationen verwenden, und Nutzer sollten die Datenschutzrichtlinien der Kunden lesen, um zu erfahren, wie Kunden Informationen verwenden, die sie Branch bereitstellen und von Branch erhalten;
- um sie für interne und Kundengeschäftszwecke zu verwenden, einschließlich zur Unterstützung sowohl der Discovery Services als auch anderer Produkte und Dienste von Branch, zur Entwicklung neuer Produkte und Dienste, zur Vermarktung von Produkten oder Diensten, zur Unterstützung der Produkte und Dienste unserer Kunden und soweit dies nach geltendem Recht zulässig oder erforderlich ist;
- um Berichte auf der Grundlage aggregierter Informationen zu erstellen, d. h. Informationen, die nicht mit einer einzelnen Person oder einem Kunden verknüpft werden können, und diese Berichte an die Öffentlichkeit weiterzugeben.
Wir können die von uns erhobenen Daten aggregieren und/oder anonymisieren. Nachdem die Daten aggregiert und/oder anonymisiert wurden, verpflichtet sich Branch, die Informationen in anonymisierter Form zu pflegen und zu verwenden. Wir können anonymisierte und/oder aggregierte Daten für jeden Zweck verwenden, wie unter anderem für Forschungs- und Marketingzwecke, und können diese Daten auch an andere Parteien, einschließlich Geschäftspartner, Kunden und/oder andere, weitergeben.
Soweit gesetzlich und gemäß unseren Vereinbarungen mit Kunden zulässig und mit Ihrer Einwilligung (soweit gesetzlich vorgeschrieben) kann Branch auch Daten, die über andere Branch Services erhoben wurden, verwenden, um Empfehlungen, Ergebnisse von Nutzerabfragen und Werbung zu verbessern und anzupassen.
Die Verwendung von Informationen durch unsere Kunden
Wir verlangen, dass unsere Kunden die Discovery Services verantwortungsvoll und in Übereinstimmung mit bestimmten Geschäftsbedingungen nutzen. Branch ist nicht für die Datenpraktiken unserer Kunden über die Discovery Services oder anderweitig verantwortlich. Die Praktiken jedes Kunden unterliegen der individuellen Datenschutzrichtlinie jedes Kunden. Nutzer sollten die Datenschutzrichtlinie jedes Kunden lesen, um zu erfahren, wie dieser Kunde mit Nutzerinformationen umgeht, die über die Discovery Services erhoben werden.
Auswahlmöglichkeiten für Nutzer
Sofern verfügbar, können Sie möglicherweise ändern, welche Daten Kunden an Branch senden, indem Sie (1) die Kunden-App löschen, über die Sie die Discovery Services nutzen, (2) Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder Gerätesoftware zurücksetzen oder neu installieren.
Do Not Track und globale Datenschutzkontrolle
Die Discovery Services sind für mobile Anwendungen konzipiert und reagieren daher nicht auf browserbasierte Signale wie „Do Not Track“ oder die globale Datenschutzkontrolle (Global Privacy Control).
Wann gibt Branch Informationen weiter?
Außer den oben beschriebenen Möglichkeiten kann Branch Informationen auch unter den folgenden Umständen an andere weitergeben:
- an Drittanbieter und Berater, die für uns arbeiten und für ihre Tätigkeit Zugriff auf Informationen benötigen, die wir erheben, einschließlich für Cloud-Speicherung, Datenanalyse und Projektverfolgung;
- an unsere Kunden und ihre Lieferanten oder Vertreter, wie dies in dieser Discovery-Datenschutzrichtlinie vorgesehen ist;
- an Kunden anderer Branch Services, einschließlich deren Anbieter oder Vertreter, falls dies vom Kunden verlangt wird, für Zuordnungszwecke;
- um Gesetze einzuhalten oder um rechtmäßigen Anfragen und Aufforderungen im Rahmen gerichtlicher Verfahren nachzukommen und um vermutete oder begangene verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen dagegen zu ergreifen, wie unter anderem bei Betrug und in Situationen, die potenzielle Bedrohungen für die physische Sicherheit einer Person umfassen;
- zum Schutz der Rechte und des Eigentums von Branch, unserer Vertreter, Kunden, Nutzer und anderer, einschließlich zur Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Bedingungen;
- im Zusammenhang mit oder während der Verhandlung über eine Fusion, einen Verkauf von Unternehmensvermögen, eine Finanzierung oder den Erwerb unseres gesamten oder eines Teils unseres Unternehmens durch ein anderes Unternehmen.
Wie wir die von uns erhobenen Informationen sichern
Die Sicherung der von unseren Kunden bereitgestellten und über die Discovery Services erhobenen Informationen ist uns wichtig. Branch verfügt über technische, administrative und physische Sicherheitsvorkehrungen nach Industriestandard, um die Informationen auf unseren Servern vor unbefugtem Zugriff, Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind für die Aufrechterhaltung der Sicherheit Ihrer Geräte und Online-Konten verantwortlich, indem Sie beispielsweise keine Passwörter für Ihre Geräte weitergeben.
Links zu anderen Diensten
Die Discovery Services führen über Links zu anderen Websites und Apps. Diese anderen Domains werden nicht von Branch kontrolliert und wir erteilen keinerlei Befürwortung oder Zusicherungen für Websites, Apps oder Social-Media-Plattformen von Drittanbietern. Wir empfehlen Ihnen, die Datenschutzrichtlinien jeder Website und Anwendung zu lesen, mit der Sie interagieren. Wir befürworten, überprüfen oder genehmigen die Datenschutzpraktiken oder Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch bei anderen Websites oder Anwendungen erfolgt auf eigene Gefahr.
Unsere Richtlinie zur Aufbewahrung von Daten
Personenbezogene Daten, die über die Discovery Services erhoben werden, werden in direkt identifizierbarer Form bis zu 7 Tage lang gespeichert, danach werden sie entfernt oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, es sei denn, das geltende Recht sieht eine anderweitige Dauer vor oder zwischen Branch und dem Kunden wurde etwas anderes vereinbart.
Branch kann Informationen, die von den Discovery Services über diese Zeiträume hinaus erhoben werden, zur Betrugsprävention, -analyse oder -reaktion oder zum Schutz der Sicherheit von Branch oder der Sicherheit der Kunden und Nutzer von Branch oder der Öffentlichkeit aufbewahren.
Unsere Richtlinie zu Kindern
Die Discovery Services richten sich nicht an Kinder. Wir verlangen, dass Kunden sich damit einverstanden erklären, uns wissentlich keine Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtsordnungen unter 16 Jahren) zuzusenden. Wenn Sie der Meinung sind, dass wir unter Verstoß gegen diese Richtlinie Informationen von oder über ein Kind unter 13 Jahren (und in bestimmten Rechtsordnungen unter 16 Jahren) haben könnten, kontaktieren Sie uns bitte unter discoveryprivacy@branch.io, damit Branch alle unangemessen erhaltenen Informationen unverzüglich untersuchen und löschen kann, wie es das Gesetz verlangt.
Ihre Rechte
Nach geltendem Recht und je nachdem, wo Sie wohnen, haben Sie möglicherweise das Recht, Auskunft über Ihre personenbezogenen Daten zu verlangen, sie zu berichtigen, zu löschen und ihre Verarbeitung einzuschränken. Sie haben möglicherweise auch das Recht, der Verarbeitung Ihrer Daten durch Branch zu widersprechen, oder können andere Rechte ausüben, jeweils in Übereinstimmung mit geltendem Recht.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungstätigkeiten einzureichen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, der über den Abschnitt „Kontakt“ unten erreichbar ist, oder bei einer Aufsichtsbehörde einreichen.
Kalifornien und bestimmte andere US-Bundesstaaten
Der California Consumer Privacy Act von 2018 („CCPA“ – Kalifornisches Gesetz zum Datenschutz von Verbrauchern) und die geltenden Datenschutzgesetze bestimmter anderer US-Bundesstaaten gewähren natürlichen Personen, die ihren Wohnsitz in Kalifornien oder den jeweiligen anderen Bundesstaaten haben, bestimmte Rechte. Unsere Datenschutzerklärung für Kalifornien und andere Staaten ist hier verfügbar.
Kontakt, Fragen, Änderungen dieser Discovery-Datenschutzrichtlinie
Wir können diese Discovery-Datenschutzrichtlinie jederzeit nach unserem alleinigen Ermessen ändern. Wir werden alle Änderungen dieser Richtlinie auf dieser Seite veröffentlichen und oben auf der Seite das Datum des Inkrafttretens der geänderten Richtlinie angeben. Wenn Sie Fragen oder Vorschläge zu dieser Richtlinie haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
oder per E-Mail an discoveryprivacy@branch.io
Politique de confidentialité de Branch Discovery (français)
Aperçu
Nous accordons une grande importance à la confidentialité et nous nous engageons à offrir nos services en accordant la priorité à la confidentialité, y compris en pratiquant la minimisation des données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures pour protéger nos données. À un niveau élevé, nos Services Discovery de Branch aident les utilisateurs de nos clients à naviguer sur leurs appareils mobiles avec des suggestions plus pertinentes et des capacités de recherche améliorées. Pour fournir ces services, nous collectons certaines données au niveau de l’appareil (par ex., identifiant publicitaire et adresse IP), des données d’utilisation et d’engagement (par ex., impressions et clics) et des données de requête (par ex., « t », « tw ») auprès des Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Discovery, ainsi que pour fournir d’autres produits et services Branch, et généralement pour servir ou communiquer avec nos Clients. Nous pouvons également anonymiser ou agréger les données que nous collectons par le biais des Services Discovery et les utiliser à toutes fins utiles. Nous divulguons des informations à nos fournisseurs et clients, ainsi que pour nous conformer aux lois, pour nous protéger et protéger les autres, ou dans le cadre d’une transaction commerciale. Les utilisateurs peuvent refuser certaines collectes de données en suivant les instructions de la section Choix de l’utilisateur ci-dessous. Étant donné que nous fournissons une technologie qui alimente les Services Discovery à nos Clients, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Discovery de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils mobiles et des applications mobiles qu’ils utilisent. Elles peuvent vous donner des options ou droits supplémentaires concernant la manière dont nos Clients utilisent vos données.
Introduction
Branch Metrics, Inc. (ci-après « Branch », « nous », « notre », ou « nos ») propose un service Discovery (les « Services Discovery »), qui permet aux développeurs d’applications mobiles et de fonctionnalités d’appareils utilisant les Services Discovery (nos « Clients ») de fournir des recommandations et des résultats personnalisés (y compris des liens basés sur les intentions dans leurs applications) sur les appareils mobiles de leurs utilisateurs finaux, donner à leurs utilisateurs finaux (« vous » ou les « Utilisateurs ») un accès simplifié à la réalisation d’une action (par exemple, pour naviguer rapidement vers une page ou un contenu profond dans une application particulière). Branch reconnaît et estime que la confidentialité des données est importante pour tous les utilisateurs d’Internet, et par conséquent, nous concevons et exploitons nos services d’une manière qui privilégie la confidentialité.
La présente Politique de confidentialité de Branch Discovery (la « Politique de confidentialité Discovery ») explique les informations que Branch utilise pour fournir les Services Discovery, et comment Branch partage et protège les données obtenues via ses Services Discovery.
Veuillez noter que la présente Politique de confidentialité Discovery s’applique uniquement aux Services Discovery. Branch propose également un site Web et d’autres services, dont certains peuvent être accessibles par les Utilisateurs qui, par le biais de leur utilisation des Services Discovery, cliquent sur un lien Branch ou interagissent avec une application ou le site Web d’un client Branch. Pour connaître la politique de confidentialité applicable au site Web de Branch et aux autres services Branch, à l’exception des Services Discovery qui sont régis par la présente Politique de confidentialité de Discovery, veuillez consulter la politique de confidentialité de Branch publiée ici. Les Services Discovery et les services Branch décrits dans la politique de confidentialité de Branch constituent collectivement la « Plateforme Branch ».
Que sont les Services Discovery ?
Branch fournit une technologie permettant aux clients de fournir à leurs utilisateurs des recommandations personnalisées et des résultats de requête. Nous le faisons de deux manières principales. Tout d’abord, Branch exploite les données des Utilisateurs via les Services Discovery, via d’autres services Branch et des Clients pour améliorer et adapter les recommandations et les résultats des requêtes. Deuxièmement, Branch fournit aux clients une technologie de liaison profonde mobile pour suggérer des liens profonds pour les recommandations et les résultats de requêtes. « Lien profond » signifie fournir des liens vers un contenu spécifique, généralement consultable ou indexé, dans une application ou sur un site Web (par ex. « https://branch.io/security/” »), plutôt que vers la page d’accueil de l’application ou la page d’accueil du site Web (par ex. « https://branch.io”). Les liens profonds permettent ainsi aux Utilisateurs d’être dirigés vers un contenu spécifique au sein d’une application. En règle générale, Branch n’a aucune relation directe avec les Utilisateurs. Lorsque les clients installent la technologie Branch sur leurs applications (via une interface de programmation d’application ou un kit de développement logiciel), la technologie permet aux Clients de recommander du contenu et de répondre aux demandes des Utilisateurs avec des suggestions personnalisées et des liens profonds basés sur les intentions, qui, à leur tour, aide les utilisateurs en leur donnant du contenu pertinent et des liens profonds pour simplifier l’accès à une action (par exemple, pour reprendre une action dans une application, identifier les restaurants à proximité, commander de la nourriture pour la livraison, se rendre dans un lieu, ou trouver un contact sur leur appareil).
Quelles informations collecte Branch à partir des Services Discovery ?
Données utilisateur
Nous expliquons ci-dessous les informations que nous collectons auprès des Utilisateurs par le biais des Services Discovery. Nous traitons les informations d’une manière pertinente pour l’objectif pour lequel elles ont été collectées, comme décrit ci-dessous.
Nous exigeons de chaque Client qu’il s’engage à ne partager avec Branch que les informations qu’il a légalement obtenues et qu’il a le droit de partager avec Branch. Nous déconseillons vivement aux Clients de partager avec nous des informations sensibles sur les Utilisateurs.
Les kits de développement logiciel (« SDK ») et les interfaces de programmation d’application (« API ») comprennent un code qui permet aux Clients d’intégrer et d’utiliser les Services Discovery. Les SDK et API des Services Discovery de Branch collectent les informations suivantes lorsque les Clients utilisent les SDK ou API dans leurs applications mobiles, dont certaines sont considérées comme des données à caractère personnel en vertu de la loi applicable (en d’autres termes, des informations qui peuvent elles-mêmes identifier un individu ou peuvent être liées à une personne). Le tableau ci-dessous résume les informations collectées automatiquement par les Services Discovery et à quelles fins ces informations sont collectées.
Informations recueillies | Finalité |
Identifiant publicitaire (par ex., identifiant publicitaire Google ou IDFA) | Utilisé pour l’identification des appareils et la diffusion de recommandations, de résultats et de publicités personnalisés. |
Adresse IP | Utilisé pour comprendre l’emplacement général et à des fins statistiques. |
Code pays | Il s’agit de l’équivalent du code de pays ISO pour le code de pays du fournisseur SIM, et il est utilisé pour comprendre la localisation au niveau du pays. |
Paramètres régionaux du dispositif (pays, langue) | Utilisé pour personnaliser les recommandations, les résultats et la publicité en fonction des paramètres de pays et de langue de l’appareil. |
Requête | Utilisé pour répondre aux requêtes de l’utilisateur. Les requêtes peuvent inclure des informations qui identifient une personne (par exemple, si un Utilisateur recherche un ami « John Smith » ou des informations sur une célébrité particulière) ainsi que des informations qui n’identifient personne (par exemple, « pizza à proximité » ou « cas de téléphone »). Les requêtes peuvent être basées sur Internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d’un utilisateur). Pour les requêtes Internet, nous collectons les informations décrites dans ce tableau. Pour les requêtes basées sur l’appareil, notre SDK collectera et stockera des informations localement sur l’appareil d’un Utilisateur (par exemple, les contacts d’un Utilisateur ou les applications stockées sur l’appareil d’un Utilisateur), mais Branch ne recevra pas ces données. |
Modèle de dispositif | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Fabricant du dispositif | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Système d’exploitation | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Version du système d’exploitation | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
État du réseau mobile (transporteur) | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Résolution de l’écran | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Taille de l’écran | Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents, et pour les rapports. |
Données logicielles des Services Discovery | Informations sur le logiciel des Services Discovery exécuté sur votre téléphone, y compris la version, le nom du package et les informations du Client (et non de l’Utilisateur) associées à l’installation du logiciel. |
Catégories d’applications | Catégories d’applications sur le téléphone de l’Utilisateur. Utilisé pour fournir des recommandations, de la publicité ou des résultats pertinents. |
Données d’utilisation et d’engagement | Informations relatives aux interactions d’un Utilisateur (par ex., impressions, clics, activité d’utilisation) avec les Services Discovery et les applications sur l’appareil, y compris les résultats de requête, les publicités ou les applications utilisées. Utilisé pour fournir des recommandations, des résultats et de la publicité personnalisés ; pour améliorer les Services Discovery et pour les rapports. |
Dans certains cas, les Clients ont configuré les Services Discovery pour fonctionner sur un appareil sans envoyer l’identifiant publicitaire ou les requêtes aux serveurs de Branch. Dans ces cas :
- Les Services Discovery analyseront ces informations stockées sur votre appareil mobile pour fournir des recommandations, des résultats et de la publicité. Cette analyse sera effectuée sur votre appareil, et les serveurs de Branch ne collecteront pas ces données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et pour synchroniser anonymement les données de ses serveurs afin d’améliorer les recommandations sur l’appareil ou les résultats et la publicité.
En plus des informations identifiées ci-dessus que nous collectons, les Services Discovery peuvent autrement analyser les informations stockées sur votre appareil mobile ou accessibles via les services de votre appareil mobile afin de fournir des recommandations, des résultats et des publicités plus pertinents pour le contenu de l’application mobile. L’analyse de ces informations accessibles via votre appareil mobile sera effectuée sur votre appareil, et Branch ne collectera pas ces données en lien avec votre identifiant publicitaire ou d’une manière qui vous identifie directement pour effectuer cette analyse.
Données client et données postback
Les clients peuvent nous fournir des informations, y compris par l’intermédiaire de leurs partenaires tels que les fournisseurs d’analyses (« Partenaires »), pour aider à mieux diriger la publicité vers les publics souhaités fournis par le biais des Services Discovery (« Données client »). Ces Données client peuvent inclure des données similaires aux Données utilisateur que nous collectons comme décrit ci-dessus. Elles peuvent également inclure des informations sur les actions entreprises par les utilisateurs finaux des Clients après avoir vu les recommandations ou publicités du Client dans les Services Discovery, telles que l’installation ou l’interaction avec l’application du Client (« Données postback »). Comme pour les données que nous collectons directement auprès des Utilisateurs, nous utilisons les Données client et les Données postback pour fournir et améliorer les Services Discovery, ainsi que pour fournir d’autres produits ou services Branch, et généralement pour servir nos Clients. Branch n’est pas responsable de la collecte, de l’utilisation ou de la divulgation par le Client ou le Partenaire des Données client ou des Données post-back.
Comment Branch utilise les informations recueillies par les Services Discovery, et quelles informations utilise Branch pour fournir les Services Discovery ?
Les données collectées par Branch via les Services Discovery sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Discovery, y compris pour développer des recommandations et des résultats pour les requêtes des Utilisateurs, et améliorer leur pertinence ou utilité.
- pour mieux comprendre comment et d’où viennent les utilisateurs pour cliquer sur certains liens profonds ou contenus et quels types de liens et de contenus sont populaires.
- pour fournir des recommandations et des publicités en lien avec l’utilisation et l’engagement des Utilisateurs.
- pour répondre aux demandes des Clients et des Clients potentiels sur les Services Discovery, y compris le traitement des Données client qu’ils ont fournies et le transfert des Données utilisateur à ces derniers. Branch ne contrôle pas la manière dont les Clients utilisent les informations reçues de Branch, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu’ils fournissent ou reçoivent de Branch.
- pour utiliser à des fins commerciales internes et pour le compte des Clients, y compris pour soutenir à la fois les Services Discovery et d’autres produits et services de Branch, développer de nouveaux produits et services, commercialiser des produits ou services, soutenir les produits et services de nos Clients, et comme autorisé ou requis par la loi applicable.
- pour générer des rapports basés sur des informations agrégées, c’est-à-dire des informations qui ne peuvent pas être reliées à une personne ou à un Client, et partager ces rapports avec le public.
Nous pouvons agréger ou anonymiser les données que nous collectons. Une fois que les données ont été agrégées ou anonymisées, Branch s’engage à conserver et à utiliser les informations sous une forme anonymisée. Nous pouvons utiliser des données anonymisées ou agrégées à toutes fins utiles, y compris, notamment, à des fins de recherche ou de marketing, et nous pouvons également divulguer ces données à toute autre partie, y compris des partenaires commerciaux, des Clients ou autres.
Lorsque la loi et nos accords avec les clients l’autorisent, et avec votre consentement (dans la mesure requise par la loi), Branch peut également utiliser les données collectées par le biais d’autres services Branch pour améliorer et adapter les recommandations, les résultats des requêtes des Utilisateurs et les publicités.
Utilisation des informations par nos clients
Nous exigeons de nos Clients qu’ils utilisent les Services Discovery de manière responsable et conformément à certaines conditions générales. Branch n’est pas responsable des pratiques de nos Clients en matière de données par le biais des Services Discovery ou autrement. Les pratiques de chaque Client sont soumises à la politique de confidentialité individuelle de chaque Client. Les Utilisateurs doivent examiner la politique de confidentialité de chaque Client pour comprendre comment le Client traite les informations de l’Utilisateur collectées par le biais des Services Discovery.
Choix de l’utilisateur
Le cas échéant, vous pouvez modifier les données que les Clients envoient à Branch (1) en supprimant l’application Client par le biais de laquelle vous utilisez les Services Discovery, (2) en modifiant les paramètres dans l’application Client, ou (3) en réinitialisant ou réinstallant l’application Client ou le logiciel de l’appareil.
« Ne pas suivre » et contrôle mondial de la confidentialité
Les Services Discovery sont conçus pour les applications mobiles et ne répondent donc pas aux signaux basés sur un navigateur Web tels que « Ne pas suivre » ou le Contrôle mondial de la confidentialité.
Quand Branch divulgue-t-il des informations ?
Outre les méthodes décrites ci-dessus, Branch peut également divulguer des informations à d’autres personnes dans les circonstances suivantes :
- Avec des fournisseurs et consultants tiers qui travaillent pour nous et qui ont besoin d’accéder aux informations que nous collectons pour effectuer ce travail, y compris pour le stockage dans le cloud, l’analyse des données et le suivi des projets.
- Avec nos Clients et leurs fournisseurs ou agents, comme décrit dans la présente Politique de confidentialité de Discovery.
- Avec les clients d’autres services de Branch, y compris leurs fournisseurs ou agents, si le client le demande, à des fins d’attribution.
- Pour se conformer aux lois ou pour répondre à des demandes légales et à des procédures judiciaires, et pour enquêter, prévenir ou prendre des mesures concernant des activités interdites suspectées ou réelles, y compris, notamment, la fraude et les situations impliquant des menaces potentielles pour la sécurité physique de toute personne.
- Pour protéger les droits et la propriété de Branch, de nos agents, Clients, Utilisateurs et autres, y compris pour faire appliquer nos accords, politiques et toutes les conditions générales applicables.
- Dans le cadre ou pendant la négociation de toute fusion, vente d’actifs de la société, financement ou acquisition de tout ou partie de nos activités à une autre société.
Comment nous sécurisons les informations que nous collectons
La sécurisation des informations fournies par nos Clients et collectées par le biais des Services Discovery est importante pour nous. Branch a mis en place des mesures de protection techniques, administratives et physiques conformes aux normes du secteur pour aider à protéger les informations sur nos serveurs contre tout accès non autorisé, toute modification, divulgation ou destruction. Vous êtes responsable du maintien de la sécurité de vos appareils et comptes en ligne, par exemple en ne partageant pas les mots de passe de vos appareils.
Liens vers d’autres services
Les Services Discovery renvoient vers d’autres sites Web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’approuvons ni ne faisons aucune déclaration sur les sites Web, applications ou plateformes de réseaux sociaux tiers. Nous vous encourageons à lire les politiques de confidentialité de chaque site Web et application avec lesquels vous interagissez. Nous ne cautionnons pas, ne vérifions pas, n’approuvons pas et ne sommes pas responsables des pratiques ou du contenu de ces autres sites Web ou applications en matière de confidentialité. La visite de ces autres sites Web ou applications se fait à vos propres risques.
Notre politique de conservation des données
Les données à caractère personnel collectées via les Services Discovery sont conservées sous une forme directement identifiable pendant 7 jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux pseudonymisés sont supprimés après 12 mois, sauf disposition contraire de la loi applicable ou accord contraire entre Branch et le Client.
Branch peut conserver les informations collectées par les Services Discovery au-delà de ces périodes pour la prévention, l’analyse ou la réponse à la fraude, ou pour protéger la sécurité de Branch, de ses Clients, Utilisateurs ou du public.
Notre politique concernant les enfants
Les Services Discovery ne sont pas destinés aux enfants. Nous exigeons des Clients qu’ils acceptent de ne pas nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si vous pensez que nous pourrions avoir des informations provenant d’un enfant de moins de 13 ans (et dans certaines juridictions de moins de 16 ans) ou le concernant, en violation de la présente politique, veuillez nous contacter à l’adresse discoveryprivacy@branch.io, afin que Branch puisse rapidement enquêter et supprimer toute information obtenue de manière inappropriée, comme l’exige la loi.
Vos droits
En vertu de la loi en vigueur et en fonction de votre lieu de résidence, vous pouvez avoir le droit d’accéder, de rectifier, d’effacer et de restreindre le traitement de vos données à caractère personnel. Vous pouvez également avoir le droit de vous opposer au traitement de vos données par Branch ou d’exercer d’autres droits, le tout conformément à la loi applicable.
Vous avez le droit d’introduire des réclamations concernant nos activités de traitement des données en déposant une réclamation auprès de notre Délégué à la Protection des Données, qui peut être joint à la section « Nous contacter » ci-dessous ou auprès d’une autorité de contrôle.
Californie et certains autres États américains
La Loi californienne sur la protection de la vie privée des consommateurs de 2018 (California Consumer Privacy Act, « CCPA ») et les lois applicables sur la protection de la vie privée de certains autres États des États-Unis accordent certains droits aux personnes physiques résidant en Californie ou dans d’autres États. Notre avis de confidentialité pour la Californie et les autres États est disponible ici.
Nous contacter, questions et modifications de la présente politique de confidentialité Discovery
Nous pouvons modifier la présente Politique de confidentialité de Discovery à tout moment, à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique sur cette page et indiquerons en haut de la page la date d’entrée en vigueur de la Politique modifiée. Si vous avez des questions ou des suggestions concernant la présente Politique, veuillez contacter notre Délégué à la Protection des Données à l’adresse :
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
ou par e-mail à l’adresse discoveryprivacy@branch.io
Política de privacidad de los Servicios Discovery de Branch (español)
Descripción general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios dando prioridad a la privacidad mediante procedimientos que incluyen la minimización de datos, limitación de la información que divulgamos e implementación de medidas destinadas a proteger nuestros datos. A un alto nivel, nuestros Servicios Discovery de Branch ayudan a los Usuarios de nuestros Clientes a navegar por sus dispositivos móviles con sugerencias que se ajustan mejor a sus intereses y capacidades de búsqueda mejoradas. Para prestar estos servicios, recopilamos ciertos datos a nivel del dispositivo (p. ej., identificador de publicidad y dirección IP), datos de uso e interacción (p. ej., impresiones y clic) y datos de consultas (p. ej., “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios Discovery, así como para proporcionar otros productos y servicios de Branch, y generalmente para entregar información a nuestros Clientes o comunicarnos con ellos. También podemos anonimizar o agregar los datos que recopilamos a través de los Servicios Discovery y usarlos para cualquier propósito. Divulgamos información a nuestros proveedores y clientes y también para cumplir con las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los usuarios pueden no permitir cierta recopilación de datos siguiendo las instrucciones de la sección Opciones del usuario a continuación. Debido a que proporcionamos tecnología que impulsa los Servicios Discovery a nuestros Clientes, estos pueden usar un nombre diferente para describir el uso que hacen de los Servicios Discovery de Branch (por ejemplo, “Scout” o “Finder”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y las aplicaciones móviles que utilizan, las cuales pueden darle a Usted opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nuestro”, o “nosotros”) ofrece un servicio de Discovery (los “Servicios Discovery”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios Discovery (nuestros “Clientes”) proporcionar recomendaciones y resultados personalizados (incluidos enlaces basados en intenciones a sus aplicaciones) en los dispositivos móviles de sus usuarios finales, dar a sus usuarios finales (“usted” o “Usuarios”) acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página o contenido profundo dentro de una aplicación en particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de una manera que prioriza la privacidad.
Esta Política de privacidad de los Servicios Discovery de Branch (la “Política de privacidad de Discovery”) explica qué información utiliza Branch para proporcionar los Servicios Discovery y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios Discovery.
Tenga en cuenta que esta Política de privacidad de Discovery solo se aplica a los Servicios Discovery. Branch también ofrece un sitio web y otros servicios, algunos de los cuales pueden ofrecer acceso a los Usuarios que, a través de su uso de los Servicios Discovery, hacen clic en un enlace de Branch o interactúan con una aplicación o sitio web de un cliente de Branch. Para conocer la política de privacidad aplicable al sitio web de Branch y otros servicios de Branch, excluidos los Servicios Discovery que se rigen por esta Política de privacidad de Discovery, revise la política de privacidad de Branch publicada aquí. Los Servicios Discovery y los servicios de Branch descritos en la política de privacidad de Branch son, en conjunto, la “Plataforma de Branch”.
¿Qué son los Servicios Discovery?
Branch proporciona tecnología para que los clientes puedan proporcionar a sus Usuarios recomendaciones personalizadas y resultados de consultas. Hacemos esto principalmente de dos formas. En primer lugar, Branch aprovecha los datos de los Usuarios a través de los Servicios Discovery, a través de otros servicios de Branch y a partir de los Clientes para mejorar y ajustar las recomendaciones y los resultados de las consultas a las preferencias personales. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para sugerir enlaces profundos para recomendaciones y resultados de consultas. “Enlace profundo” significa proporcionar enlaces a un fragmento de contenido específico, generalmente consultable o indexado, en una aplicación o en un sitio web (p. ej., “https://branch.io/security/”), en lugar de la página de inicio de la aplicación o la página de inicio del sitio web (p. ej., “https://branch.io””). Por lo tanto, los enlaces profundos permiten que los usuarios sean dirigidos a contenido específico dentro de una aplicación. Por lo general, Branch no tiene una relación directa con los Usuarios. Cuando los Clientes instalan la tecnología de Branch en sus aplicaciones (a través de una interfaz de programación de aplicaciones o un kit de desarrollo de software), la tecnología permite a los Clientes recomendar contenido y responder a las consultas de los Usuarios con sugerencias personalizadas y enlaces profundos basados en la intención, lo que a su vez ayuda a los usuarios al proporcionarles contenido de interés y enlaces profundos para simplificar el acceso a la realización de una acción (por ejemplo, para reanudar una acción en una aplicación, identificar restaurantes cercanos, pedir alimentos para envío a un lugar, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué información recopila Branch de los Servicios Discovery?
Datos del Usuario
A continuación, explicamos qué información recopilamos de los Usuarios a través de los Servicios Discovery. Tratamos la información de una manera que se ajuste al propósito para el cual se recopiló, como se describe a continuación.
Exigimos que cada Cliente se comprometa a compartir con Branch únicamente la información que haya obtenido de manera legal y que tenga derecho a compartir con Branch. Desalentamos enfáticamente a los Clientes compartir información confidencial del Usuario con nosotros.
Los kits de desarrollo de software (Software Development Kits, “SDK”) y las interfaces de programación de aplicaciones (Application Programming Interfaces, “API”) incluyen códigos que permiten a los Clientes integrar y utilizar los Servicios Discovery. Los SDK y las API de los Servicios Discovery de Branch recopilan la siguiente información cuando los Clientes utilizan los SDK o las API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales en virtud de la ley aplicable (es decir, información que en sí misma puede identificar a una persona única o puede vincularse con una persona). El siguiente cuadro resume la información recopilada automáticamente por los Servicios Discovery y para qué fines se recopila esta información.
Información recopilada | Propósito |
Identificador publicitario (p. ej., Google Ad ID o IDFA) | Se utiliza para la identificación de dispositivos y para suministrar recomendaciones personalizadas, resultados y publicidad. |
Dirección IP | Se utiliza para comprender la ubicación general y para fines estadísticos. |
Código de país | Este es el código de país ISO equivalente al código de país del proveedor de SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar recomendaciones, resultados y publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Se utiliza para responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a una persona (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre una celebridad en particular), así como información que no identifique a una persona (por ejemplo, “pizza cercana” o “casos telefónicos”). Las consultas pueden estar basadas en Internet o en dispositivos (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). En el caso de consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Fabricante del dispositivo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Sistema operativo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Versión del sistema operativo | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Estado de la red móvil (operador) | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Resolución de pantalla | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Tamaño de la pantalla | Se utiliza para entregar recomendaciones, resultados y publicidad de interés, y para generar informes. |
Datos de software de los Servicios Discovery | Información sobre el software de los Servicios Discovery que se ejecuta en su teléfono, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociados con la instalación del software. |
Categorías de aplicaciones | Categorías de aplicaciones en el teléfono del Usuario. Se utiliza para entregar recomendaciones, resultados y publicidad de interés. |
Datos de uso e interacción | Información relacionada con las interacciones de un Usuario (p. ej., impresiones, clics, actividad de uso) con los Servicios Discovery y las aplicaciones en el dispositivo, incluidos los resultados de consultas, anuncios o aplicaciones utilizadas. Se utiliza para suministrar recomendaciones, resultados y publicidad personalizados; mejorar los Servicios Discovery; y para generación de informes. |
En ciertos casos, los Clientes han configurado los Servicios Discovery para operar en un dispositivo sin enviar el identificador de publicidad o consultas a los servidores de Branch. En tales casos:
- Los Servicios Discovery analizarán dicha información almacenada en su dispositivo móvil para suministrar recomendaciones, resultados y publicidad. Dicho análisis se realizará dentro de su dispositivo, y los servidores de Branch no recopilan dichos datos para llevar a cabo este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y sincronizar de forma anónima los datos de sus servidores para mejorar las recomendaciones o los resultados y la publicidad en el dispositivo.
Además de la información que recopilamos identificada anteriormente, los Servicios Discovery pueden analizar de otro modo la información almacenada en su dispositivo móvil o a la que se puede acceder a través de los servicios de su dispositivo móvil para proporcionar recomendaciones, resultados y publicidad que se ajusten más a sus intereses para el contenido de la aplicación móvil. El análisis de dicha información a la que se puede acceder a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos en relación con su identificador de publicidad o de una manera que lo identifique directamente para realizar este análisis.
Datos del Cliente y datos postback
Los Clientes pueden proporcionarnos información, incluso a través de sus socios, como por ejemplo proveedores de análisis (“Socios”), que nos ayudan a dirigir mejor la publicidad a su público deseado con entrega mediante los Servicios Discovery (“Datos del Cliente”). Dichos Datos del Cliente pueden incluir datos similares a los Datos del Usuario que recopilamos como se describió anteriormente. Estos también pueden incluir información sobre las medidas tomadas por los usuarios finales de los Clientes después de ver las recomendaciones o anuncios publicitarios del Cliente en los Servicios Discovery, como instalar o interactuar con la aplicación del Cliente (“Datos postback”). Al igual que con los datos que recopilamos directamente de los Usuarios, utilizamos los Datos del Cliente y los Datos postback para proporcionar y mejorar los Servicios Discovery, así como para proporcionar otros productos y servicios de Branch, y generalmente para atender a nuestros Clientes. Branch no es responsable de la recopilación, el uso o la divulgación de los Datos del Cliente o los Datos postback por parte del Cliente o del Socio.
¿Cómo utiliza Branch la información recopilada por los Servicios Discovery y qué información utiliza Branch para proporcionar los Servicios Discovery?
Los datos que Branch recopila a través de los Servicios Discovery se tratan:
- Para proporcionar, mantener, optimizar, investigar y mejorar los Servicios Discovery, incluido el desarrollo de recomendaciones y resultados para las consultas del Usuario, y para mejorar su pertinencia o utilidad.
- Para comprender mejor cómo y desde dónde vienen los Usuarios a hacer clic en ciertos enlaces profundos o contenido y qué tipos de enlaces y contenido son populares.
- Para ofrecer recomendaciones y anuncios en relación con el uso y la interacción de los Usuarios.
- Para cumplir con las solicitudes de los Clientes y posibles Clientes para los Servicios Discovery, incluido el tratamiento de los Datos del Cliente proporcionados por ellos y la transferencia de los datos del Usuario a ellos. Branch no controla la forma en que los Clientes utilizan la información recibida de Branch, y los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes utilizan la información que proporcionan y reciben de Branch.
- Para uso destinado a fines comerciales internos y del Cliente, lo cual incluye brindar asistencia a los Servicios Discovery y otros productos y servicios de Branch, desarrollar nuevos productos y servicios, comercializar productos o servicios, respaldar los productos y servicios de nuestros Clientes, y según lo permita o exija la ley aplicable.
- Para crear informes basados en información agregada, que es información que no puede vincularse con ninguna persona o cliente individual, y compartir estos informes con el público.
Podemos agregar o anonimizar los datos que recopilamos. Después de que los datos se hayan agregado o anonimizado, Branch se compromete a mantener y usar la información en forma anonimizada. Podemos usar datos anonimizados o agregados para cualquier propósito, lo cual incluye, entre otros, fines de investigación y marketing, y también podemos divulgar dichos datos a cualquier otra parte, incluidos socios comerciales, Clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con su consentimiento (en la medida en que lo exija la ley), Branch también podrá usar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar las recomendaciones, los resultados de las consultas del Usuario y los anuncios.
Uso de la información por parte de nuestros Clientes
Exigimos que nuestros Clientes utilicen los Servicios Discovery de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las prácticas de datos de ninguno de nuestros Clientes a través de los Servicios Discovery o de otro modo. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los Usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo trata ese Cliente la información del Usuario recopilada a través de los Servicios Discovery.
Opciones del Usuario
Cuando estén disponibles, usted podrá modificar qué datos envían los Clientes a Branch al (1) eliminar la aplicación del Cliente a través de la cual utiliza los Servicios Discovery, (2) modificar la configuración en la aplicación del Cliente o (3) restablecer o reinstalar la aplicación o el software del dispositivo del Cliente.
Aviso de “No rastrear” y control de privacidad global
Los Servicios Discovery están diseñados para aplicaciones móviles y, por lo tanto, no responden a señales basadas en navegadores web como “No rastrear” o el Control de privacidad global.
¿Cuándo divulga Branch la información?
Además de las formas descritas anteriormente, Branch también puede divulgar información a otras personas en las siguientes circunstancias:
- a proveedores y consultores externos que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos;
- a nuestros Clientes y sus proveedores o agentes, según se describe en esta Política de privacidad de Discovery;
- a clientes de otros servicios de Branch, incluidos sus proveedores o agentes, si el cliente lo solicita, para fines de atribución;
- para cumplir con las leyes o responder a solicitudes legales y procesos legales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas presuntas o reales, las cuales incluyen, entre otras, fraudes y situaciones que impliquen posibles amenazas para la seguridad física de cualquier persona;
- para proteger los derechos y los bienes de Branch, nuestros agentes, Clientes, Usuarios y otros, lo cual incluye hacer cumplir nuestros acuerdos, políticas y cualquier término y condición correspondiente; y
- en relación con o durante la negociación de cualquier fusión, venta de activos de la compañía, financiamiento o adquisición de la totalidad o una parte de nuestro negocio a otra compañía.
Cómo protegemos la información que recopilamos
Proteger la información proporcionada por nuestros Clientes y recopilada a través de los Servicios Discovery es importante para nosotros. Branch ha implementado medidas de seguridad técnicas, administrativas y físicas estándar del sector para ayudar a proteger la información en nuestros servidores contra el acceso, la alteración, la divulgación o la destrucción no autorizados. Usted es responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como por ejemplo al no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios Discovery enlazan a otros sitios web y aplicaciones. Estos otros dominios no están controlados por Branch, y no avalamos ni hacemos ninguna declaración sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada sitio web y aplicación con la que interactúa. No avalamos, examinamos ni aprobamos, y no somos responsables de las prácticas de privacidad o el contenido de los otros sitios web o aplicaciones. Usted acepta visitar estos otros sitios web o aplicaciones bajo su propia cuenta y riesgo.
Nuestra política de retención de datos
Los datos personales recopilados a través de los Servicios Discovery se almacenan en una forma directamente identificable durante un máximo de 7 días, después de lo cual se eliminan o seudonimizan. Todos y cada uno de los registros seudonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija algo diferente o se acuerde un periodo distinto entre Branch y el Cliente.
Branch puede retener la información recopilada por los Servicios Discovery más allá de estos periodos para la prevención, el análisis o la respuesta a fraudes, o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a menores
Los Servicios Discovery no están dirigidos a menores. Exigimos que los Clientes acepten no enviarnos de manera intencional datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted considera que podríamos tener información de un niño menor de 13 años (y en ciertas jurisdicciones menores de 16 años) en violación de esta política, comuníquese con nosotros al correo discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar de inmediato cualquier información obtenida de manera inapropiada según lo exija la ley.
Sus derechos
En virtud de la ley aplicable y según dónde resida, Usted puede tener derecho a acceder, rectificar o borrar Sus datos personales y a restringir el tratamiento de los mismos. También puede tener derecho a oponerse al tratamiento de Su información por parte de Branch o a ejercer otros derechos, todo de conformidad con la ley aplicable.
Tiene derecho a presentar quejas sobre nuestras actividades de tratamiento de datos presentando una queja ante nuestro delegado de protección de datos, a quien puede contactar en la sección “Contáctenos” que figura más adelante o ante una autoridad supervisora.
California y otros estados de los EE. UU.
La Ley de Privacidad del Consumidor de California de 2018 (California Consumer Privacy Act, “CCPA”) y las leyes de privacidad aplicables de otros estados de los EE. UU. otorgan ciertos derechos a las personas físicas que son residentes de California o de otros estados. Nuestro aviso de privacidad para California y otros estados puede consultarse aquí.
Contáctenos, preguntas y cambios en esta Política de privacidad de Discovery
Podemos efectuar cambios a esta Política de privacidad de Discovery en cualquier momento a nuestra entera discreción. Publicaremos todos los cambios efectuados a esta Política en esta página e indicaremos en la parte superior de la página la fecha de entrada en vigencia de la Política modificada. Si tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro delegado de protección de datos a los siguientes datos de contacto:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
o al correo electrónico discoveryprivacy@branch.io
Polityka prywatności Usług Discovery Branch
Przegląd
Cenimy prywatność i zobowiązujemy się do świadczenia naszych usług w sposób ukierunkowany na zachowanie prywatności, w tym poprzez minimalizację danych, ograniczanie ujawnianych informacji oraz wdrażanie środków w celu ochrony naszych danych. Na wysokim szczeblu nasze Usługi Discovery Branch pomagają użytkownikom naszych klientów w poruszaniu się po urządzeniach mobilnych dzięki trafniejszym sugestiom i ulepszonym możliwościom wyszukiwania. W celu świadczenia tych usług gromadzimy określone dane na poziomie urządzenia (np. identyfikator reklamowy i adres IP), dane dotyczące użytkowania i zaangażowania (np. wyświetlenia i kliknięcia) oraz dane dotyczące zapytań (np. „t”, „tw”) od Użytkowników. Wykorzystujemy te informacje do świadczenia i ulepszania Usług Discovery, a także do dostarczania innych produktów i usług Branch oraz ogólnie do obsługi lub komunikowania się z naszymi Klientami. Możemy również pozbawiać danych identyfikacyjnych lub agregować dane gromadzone za pośrednictwem Usług Discovery i wykorzystywać je w dowolnym celu. Ujawniamy informacje naszym dostawcom i Klientom, a także w celu zachowania zgodności z przepisami prawa, w celu ochrony nas i innych osób lub w ramach transakcji biznesowej. Użytkownicy mogą zrezygnować z gromadzenia przez nas określonych danych. W tym celu powinni postępować zgodnie z instrukcjami w punkcie Wybór użytkownika poniżej. Ponieważ dostarczamy technologię, która zasila Usługi Discovery dla naszych Klientów, mogą oni używać innej nazwy do opisania sposobu korzystania z Usług Discovery Branch (na przykład „Skaut” lub „Wyszukiwarka”). Użytkownicy powinni zapoznać się z politykami prywatności swoich dostawców urządzeń mobilnych i aplikacji mobilnych, z których korzystają, które mogą nadawać im dodatkowe opcje lub prawa dotyczące sposobu, w jaki nasi Klienci wykorzystują Twoje dane.
Wprowadzenie
Branch Metric, Inc. („Branch”, „nas”, „nasz”, lub „my”) oferuje usługę Discovery („Usługi Discovery”), umożliwiające twórcom aplikacji mobilnych i funkcji urządzeń korzystanie z Usług Discovery (naszym „Klientom”) dostarczanie spersonalizowanych rekomendacji i wyników (w tym linków opartych na intencjach do ich aplikacji) na urządzeniach mobilnych użytkowników końcowych, przez co umożliwiają użytkownikom końcowym („Ty” lub „Użytkownicy”) uproszczony dostęp do wykonania działania (na przykład, aby szybko przejść do głęboko osadzonej strony lub treści w konkretnej aplikacji). Branch uznaje i uważa, że prywatność danych jest ważna dla wszystkich użytkowników Internetu, dlatego projektujemy i obsługujemy nasze usługi w sposób przede wszystkim ukierunkowany na zachowanie prywatności.
Niniejsza Polityka prywatności Usług Discovery Branch („Polityka prywatności Usług Discovery”) wyjaśnia, jakich informacji Branch używa do świadczenia Usług Discovery oraz w jaki sposób udostępnia i chroni dane uzyskane przez Branch za pośrednictwem Usług Discovery.
Należy pamiętać, że niniejsza Polityka prywatności Usług Discovery dotyczy wyłącznie Usług Discovery. Branch oferuje również stronę internetową i inne usługi, z których niektóre mogą być dostępne dla Użytkowników, którzy poprzez korzystanie z Usług Discovery, klikną łącze Branch lub wejdą w interakcję z aplikacją lub stroną internetową klienta Branch. Aby zapoznać się z polityką prywatności dotyczącą strony internetowej Branch i innych usług Branch, z wyjątkiem Usług Discovery, które podlegają niniejszej Polityce prywatności Usług Discovery, należy zapoznać się z polityką prywatności Branch opublikowaną tutaj. Usługi Discovery oraz usługi Branch opisane w Polityce prywatności Branch są zwane łącznie „Platformą Branch”.
Czym są Usługi Discovery?
Branch dostarcza technologię, dzięki której Klienci mogą zapewnić swoim Użytkownikom spersonalizowane rekomendacje i wyniki zapytań. Robimy to na dwa główne sposoby. Po pierwsze, Branch wykorzystuje dane od Użytkowników za pośrednictwem Usług Discovery, za pośrednictwem innych usług Branch oraz od Klientów, aby ulepszać i dostosowywać rekomendacje i wyniki zapytań. Po drugie, Branch zapewnia klientom mobilną technologię głębokiego linkowania, aby sugerować głębokie linki do rekomendacji i wyników zapytań. „Głębokie linkowanie” oznacza dostarczanie łączy do określonej, ogólnie przeszukiwalnej lub indeksowanej treści w aplikacji lub na stronie internetowej (np. „https://branch.io/security/”), a nie do strony docelowej aplikacji lub strony głównej witryny internetowej (np. „https://branch.io””). Głębokie linki umożliwiają w ten sposób Użytkownikom przekierowanie do określonych treści w aplikacji. Branch zasadniczo nie ma bezpośrednich relacji z Użytkownikami. Jeśli Klienci zainstalują technologię Branch w swoich aplikacjach (za pośrednictwem interfejsu programowania aplikacji i/lub narzędzi programistycznych), wówczas ta technologia umożliwia Klientom rekomendowanie treści i odpowiadanie na zapytania Użytkowników za pomocą spersonalizowanych sugestii i głębokich linków opartych na intencjach, co z kolei pomaga Użytkownikom poprzez przekazywanie im odpowiednich treści i głębokich linków w celu uproszczenia dostępu do wykonania działania (na przykład wznawianie działania w aplikacji, identyfikowanie pobliskich restauracji, zamawianie jedzenia z dostawą, podróż do miejsca, lub znajdowanie kontaktu na swoim urządzeniu).
Jakie informacje są gromadzone przez Branch w ramach usług Discovery?
Dane Użytkownika
Poniżej wyjaśniamy, jakie informacje gromadzimy od Użytkowników za pośrednictwem Usług Discovery. Przetwarzamy informacje w sposób istotny dla celu, w związku z którym zostały zebrane, jak opisano poniżej.
Wymagamy, aby każdy Klient zobowiązał się do udostępniania Branch wyłącznie informacji, które uzyskał zgodnie z prawem i które ma prawo udostępniać Branch. Zdecydowanie odradzamy Klientom udostępnianie nam wrażliwych informacji o Użytkowniku.
Narzędzia programistyczne („SDK”) i interfejsy programowania aplikacji („API”) zawierają kod umożliwiający Klientom integrację i korzystanie z Usług Discovery. Pakiety SDK i interfejsy API Usług Discovery Branch gromadzą następujące informacje, gdy Klienci korzystają z zestawów SDK i/lub interfejsów API w swoich aplikacjach mobilnych, z których część jest uważana za dane osobowe zgodnie z obowiązującym prawem (innymi słowy, informacje, które same w sobie mogą identyfikować indywidualną osobę lub można powiązać z daną osobą). Poniższa tabela podsumowuje informacje gromadzone automatycznie w ramach Usług Discovery i do jakich celów informacje te są gromadzone.
Gromadzone informacje | Cel |
| Identyfikator reklamy (np. Google Ad ID lub IDFA) | Służy do identyfikacji urządzenia i wyświetlania spersonalizowanych rekomendacji, wyników i reklam. |
Adres IP | Służy do zrozumienia ogólnej lokalizacji oraz do celów statystycznych. |
Kod kraju | Jest to odpowiednik kodu kraju ISO dla kodu kraju dostawcy karty SIM i służy do zrozumienia lokalizacji na poziomie kraju. |
Lokalizacja urządzenia (kraj, język) | Służy do dostosowywania rekomendacji, wyników i reklam do ustawień kraju i języka urządzenia. |
Zapytanie | Służy do odpowiadania na zapytania użytkownika. Zapytania mogą obejmować informacje identyfikujące osobę (na przykład, jeśli Użytkownik wyszukuje znajomego „Jana Kowalskiego” lub wiadomości o konkretnym celebrycie), a także informacje, które nikogo nie identyfikują (na przykład „pizza w pobliżu” lub „etui na telefon). Zapytania mogą mieć internet lub urządzenie jako swoją podstawę (na przykład w celu wyszukania kontaktu lub aplikacji na telefonie Użytkownika). W przypadku zapytań internetowych gromadzimy informacje opisane w tej tabeli. W przypadku zapytań dotyczących urządzeń nasz SDK będzie gromadzić i przechowywać informacje lokalnie na urządzeniu Użytkownika (na przykład kontakty Użytkownika lub aplikacje przechowywane na urządzeniu Użytkownika), ale Branch nie otrzyma tych danych. |
Model urządzenia | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Producent urządzenia | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
System operacyjny | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Wersja systemu operacyjnego | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Stan sieci komórkowej (operator) | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Rozdzielczość ekranu | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Rozmiar ekranu | Służy do dostarczania odpowiednich rekomendacji, wyników i reklam oraz do raportowania. |
Dane oprogramowania Usług Discovery | Informacje o oprogramowaniu Usług Discovery uruchomionym na telefonie, w tym informacje o wersji, nazwie pakietu oraz informacje o kliencie (nie Użytkowniku) związane z instalacją oprogramowania. |
Kategorie aplikacji | Kategorie aplikacji na telefonie Użytkownika. Służy do dostarczania odpowiednich rekomendacji, wyników i reklam. |
Dane dotyczące użytkowania i interakcji | Informacje dotyczące interakcji Użytkownika (np. wyświetleń, kliknięć, aktywności użytkowania) z Usługami Discovery i aplikacjami na urządzeniu, w tym wyniki zapytań, używane reklamy i/lub aplikacje. Służy do dostarczania spersonalizowanych rekomendacji, wyników i reklam; ulepszania Usług Discovery; oraz do raportowania. |
W niektórych przypadkach Klienci skonfigurowali Usługi Discovery do działania na urządzeniu bez wysyłania identyfikatora reklamowego lub zapytań do serwerów Branch. W takich przypadkach:
- Usługi Discovery będą analizować takie informacje przechowywane na Twoim urządzeniu mobilnym w celu dostarczania rekomendacji, wyników i reklam. Taka analiza zostanie przeprowadzana na Twoim urządzeniu, a serwery Branch nie będą gromadzić takich danych w celu przeprowadzania tej analizy.
- Branch może chwilowo odczytać adres IP w celach statystycznych oraz anonimowo zsynchronizować dane ze swoich serwerów w celu ulepszenia rekomendacji lub wyników na urządzeniu, a także reklamy.
Oprócz informacji, które gromadzimy powyżej, Usługi Discovery mogą w inny sposób analizować informacje przechowywane na urządzeniu mobilnym lub dostępne za pośrednictwem usług urządzenia mobilnego, aby zapewnić bardziej odpowiednie rekomendacje, wyniki i reklamy treści aplikacji mobilnej. Analiza takich informacji dostępnych za pośrednictwem Twojego urządzenia mobilnego zostanie przeprowadzona na urządzeniu użytkownika, a spółka Branch nie gromadzi takich danych w związku z Twoim identyfikatorem reklamowym ani w sposób, który bezpośrednio identyfikuje Twoją osobę w celu przeprowadzenia tej analizy.
Dane klienta i Dane zwrotne
Klienci mogą przekazywać nam informacje, w tym za pośrednictwem swoich partnerów, takich jak dostawcy usług analitycznych („Partnerzy”), aby pomóc w lepszym przekazywaniu reklam bezpośrednich do pożądanych odbiorców za pośrednictwem Usług Discovery („Dane Klienta”). Takie Dane Klienta mogą obejmować dane podobne do Danych Użytkownika, które gromadzimy w sposób opisany powyżej. Mogą one również obejmować informacje o działaniach podjętych przez użytkowników końcowych Klienta po wyświetleniu rekomendacji lub reklam Klienta w Usługach Discovery, takich jak instalacja lub interakcja z aplikacją Klienta („Dane Postback”). Podobnie jak w przypadku danych, które gromadzimy bezpośrednio od Użytkowników, wykorzystujemy Dane Klienta i Dane zwrotne w celu świadczenia i ulepszania Usług Discovery, a także w celu dostarczania innych produktów i usług Branch oraz ogólnie w celu obsługi naszych Klientów. Branch nie ponosi odpowiedzialności za gromadzenie, wykorzystywanie lub ujawnianie przez Klienta lub Partnera Danych Klienta lub Danych zwrotnych.
W jaki sposób Branch wykorzystuje informacje gromadzone przez Usługi Discovery oraz jakich informacji używa Branch do świadczenia Usług Discovery?
Dane gromadzone przez Branch za pośrednictwem Usług Discovery są przetwarzane:
- w celu dostarczania, utrzymywania, optymalizacji, badania i ulepszania Usług Discovery, w tym opracowywania rekomendacji i wyników dla zapytań Użytkowników oraz poprawy ich istotności i/lub przydatności;
- aby lepiej zrozumieć, w jaki sposób i skąd Użytkownicy klikają na niektóre głębokie linki lub treści oraz jakie rodzaje linków i treści są popularne;
- do wyświetlania rekomendacji i reklam w związku z użytkowaniem i interakcjami Użytkowników;
- w celu realizacji żądań Klientów i potencjalnych Klientów dotyczących Usług Discovery, w tym przetwarzania Danych Klienta dostarczonych przez nich i przekazywania im danych Użytkownika. Branch nie kontroluje sposobu, w jaki Klienci wykorzystują informacje otrzymane od Branch, a Użytkownicy powinni zapoznać się z politykami prywatności Klientów, aby zrozumieć, w jaki sposób Klienci wykorzystują informacje, które przekazują do i otrzymują od Branch;
- do wykorzystania w celach wewnętrznych i biznesowych Klienta, w tym w celu wspierania zarówno Usług Discovery, jak i innych produktów i usług Branch, opracowywania nowych produktów i usług, wprowadzania na rynek produktów lub usług, wspierania produktów i usług naszych Klientów oraz w zakresie dozwolonym lub wymaganym przez obowiązujące prawo;
- do tworzenia raportów na podstawie zagregowanych informacji, czyli informacji, których nie można powiązać z żadną osobą lub Klientem, oraz udostępniania tych raportów publicznie.
Możemy agregować i / lub pozbawiać elementów umożliwiających identyfikację danych, które gromadzimy. Po agregacji danych i/lub pozbawieniu ich elementów umożliwiających identyfikację Branch zobowiązuje się do przechowywania i wykorzystywania informacji w formie pozbawionej elementów umożliwiających identyfikację. Możemy wykorzystywać dane pozbawione elementów umożliwiających identyfikację i/lub zagregowane dane w dowolnym celu, w tym w szczególności do celów badawczych i marketingowych, a także możemy ujawniać takie dane innym stronom, w tym partnerom biznesowym, Klientom i/lub innym osobom.
O ile prawo i nasze umowy z klientami na to pozwalają, a także za Twoją zgodą (w zakresie wymaganym przez prawo) Branch może również wykorzystywać dane zebrane za pośrednictwem innych usług Branch w celu ulepszania i dostosowywania rekomendacji, wyników zapytań Użytkowników i reklam.
Wykorzystywanie informacji przez naszych klientów
Wymagamy, aby nasi Klienci korzystali z Usług Discovery w sposób odpowiedzialny i zgodnie z określonymi warunkami. Branch nie ponosi odpowiedzialności za praktyki dotyczące danych stosowane przez któregokolwiek z naszych Klientów za pośrednictwem Usług Discovery lub w inny sposób. Praktyki każdego Klienta podlegają indywidualnej polityce prywatności każdego takiego Klienta. Użytkownicy powinni zapoznać się z polityką prywatności każdego Klienta, aby zrozumieć, w jaki sposób Klient traktuje informacje o Użytkowniku zebrane za pośrednictwem Usług Discovery.
Wybór użytkownika
O ile jest to możliwe, możesz modyfikować dane wysyłane przez Klientów do Branch poprzez (1) usunięcie aplikacji Klienta, za pośrednictwem której korzystasz z Usług Discovery, (2) zmianę ustawień w aplikacji Klienta lub (3) zresetowanie lub ponowną instalację aplikacji Klienta lub oprogramowania urządzenia.
Funkcje „Nie śledź” i Globalna kontrola prywatności
Usługi Discovery są przeznaczone dla aplikacji mobilnych i dlatego nie reagują na sygnały oparte na przeglądarce internetowej, takie jak „Nie śledź” lub Globalna kontrola prywatności.
Kiedy Branch ujawnia informacje?
Oprócz sposobów opisanych powyżej Branch może również ujawniać informacje innym osobom w następujących okolicznościach:
- Dostawcom i konsultantom zewnętrznym, którzy pracują dla nas i potrzebują dostępu do informacji, które gromadzimy, aby wykonać tę pracę, w tym do przechowywania w chmurze, analizy danych i śledzenia projektów.
- Naszym Klientom oraz ich sprzedawcom lub agentom, zgodnie z opisem w niniejszej Polityce prywatności Usług Discovery.
- Klientom korzystającym z innych usług Branch, w tym ich dostawcom lub agentom, na żądanie klienta, do celów atrybucji.
- Aby przestrzegać przepisów prawa lub odpowiadać na zgodne z prawem żądania i procesy prawne oraz w celu badania, zapobiegania lub podejmowania działań w sprawie podejrzewanych lub faktycznych zabronionych działań, w tym między innymi oszustw i sytuacji związanych z potencjalnymi zagrożeniami dla bezpieczeństwa fizycznego jakiejkolwiek osoby.
- W celu ochrony praw i własności Branch, naszych agentów, Klientów, Użytkowników i innych osób, w tym w celu egzekwowania naszych umów, polityk i wszelkich obowiązujących warunków.
- W związku z lub w trakcie negocjowania fuzji, sprzedaży aktywów spółki, finansowania lub przejęcia całości lub części naszej działalności na rzecz innej spółki.
Jak zabezpieczamy gromadzone przez nas informacje
Zabezpieczanie informacji dostarczanych przez naszych Klientów i gromadzonych za pośrednictwem Usług Discovery jest dla nas ważne. Spółka Branch wdrożyła standardowe w branży zabezpieczenia techniczne, administracyjne i fizyczne, aby pomóc chronić informacje na naszych serwerach przed nieupoważnionym dostępem, zmianą, ujawnieniem lub zniszczeniem. Do Twojej odpowiedzialności należy zapewnienie bezpieczeństwa swoich urządzeń i kont online, poprzez np. nieudostępnianie haseł do swoich urządzeń.
Linki do innych usług
Usługi Discovery łączą się z innymi stronami internetowymi i aplikacjami. Te inne domeny nie są kontrolowane przez Branch i nie popieramy ani nie składamy żadnych oświadczeń dotyczących witryn internetowych, aplikacji ani platform mediów społecznościowych stron trzecich. Zachęcamy do zapoznania się z polityką prywatności każdej takiej witryny i aplikacji, z którą wchodzisz w interakcję. Nie popieramy, nie weryfikujemy ani nie zatwierdzamy i nie ponosimy odpowiedzialności za praktyki w zakresie prywatności ani treści takich innych witryn internetowych lub aplikacji. Odwiedzanie tych witryn internetowych lub aplikacji odbywa się na własne ryzyko.
Nasza polityka przechowywania danych
Dane osobowe gromadzone za pośrednictwem Usług Discovery są przechowywane w formie umożliwiającej bezpośrednią identyfikację przez okres nie dłuższy niż 7 dni, po czym są usuwane lub poddawane pseudonimizacji. Wszelkie pseudonimizowane rejestry są usuwane po 12 miesiącach, chyba że obowiązujące prawo stanowi inaczej lub w inny sposób uzgodniono to pomiędzy Branch a Klientem.
Branch może przechowywać informacje zgromadzone przez Usługi Discovery poza tymi okresami w celach zapobiegania oszustwom, ich analizy lub reagowania na nie, lub w celu ochrony bezpieczeństwa Branch, jej Klientów, Użytkowników lub ogółu społeczeństwa.
Nasza polityka dotycząca dzieci
Usługi Discovery nie są skierowane do dzieci. Wymagamy od Klientów, aby nie przesyłali nam świadomie danych dotyczących dzieci poniżej 13 roku życia (lub, w niektórych jurysdykcjach, poniżej 16 roku życia). Jeśli uważasz, że możemy mieć jakiekolwiek informacje od lub na temat dziecka poniżej 13 roku życia (i w niektórych jurysdykcjach poniżej 16 roku życia), co narusza niniejszą politykę, skontaktuj się z nami pod adresem discoveryprivacy@branch.io, aby spółka Branch mogła niezwłocznie zbadać i usunąć wszelkie niestosownie uzyskane informacje zgodnie z wymogami prawa.
Twoje prawa
Zgodnie z obowiązującym prawem i w zależności od miejsca zamieszkania możesz mieć prawo do dostępu, sprostowania, usunięcia i ograniczenia przetwarzania swoich danych osobowych. Możesz również mieć prawo do sprzeciwu wobec przetwarzania swoich danych przez Branch lub skorzystania z innych praw, zgodnie z obowiązującym prawem.
Masz prawo do złożenia skargi dotyczącej naszych działań związanych z przetwarzaniem danych, przekazując ją do naszego Inspektora Ochrony Danych, z którym można się skontaktować korzystając z danych w punkcie „Kontakt” poniżej, bądź do organu nadzorczego.
Kalifornia i niektóre inne stany USA
Kalifornijska ustawa o ochronie prywatności konsumentów z 2018 r. („CCPA”) oraz obowiązujące przepisy dotyczące ochrony prywatności w niektórych innych stanach USA zapewniają określone prawa osobom fizycznym, które są mieszkańcami Kalifornii lub takich innych stanów. Nasza informacja o ochronie prywatności dla Kalifornii i innych stanów jest dostępna tutaj.
Kontakt, Pytania, Zmiany w niniejszej Polityce prywatności Usług Discovery
Możemy zmieniać niniejszą Politykę prywatności Usług Discovery w dowolnym momencie według naszego wyłącznego uznania. Na tej stronie opublikujemy wszystkie zmiany w niniejszej Polityce i wskażemy na górze strony datę wejścia w życie zmodyfikowanej Polityki. W razie jakichkolwiek pytań lub sugestii dotyczących niniejszej Polityki prosimy o kontakt z naszym Inspektorem ochrony danych pod adresem:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
lub pocztą elektroniczną na adres discoveryprivacy@branch.io
Effective March 29th 2023 to December 27th 2024
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our "Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
| Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
| IP Address | Used to understand general location, and for statistical purposes. |
| Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
| Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
| Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
| Device Model | Used to serve relevant results and advertising, and for reporting. |
| Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
| Operating System | Used to serve relevant results and advertising, and for reporting. |
| Operating System Version | Used to serve relevant results and advertising, and for reporting. |
| Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
| Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
| Screen Size | Used to serve relevant results and advertising, and for reporting. |
| Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
| Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
| Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
| Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
| Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
| Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
| Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
| Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
| Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
| Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
| ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
| ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
| รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
| สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
| ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
| รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
| ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
| ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
| Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
| Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
| Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
| Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
| Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
| Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
| Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
| Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
| Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
| Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
| Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
| Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
| Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
| Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
| Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
| Informazioni Raccolte | Finalità |
| Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
| Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
| Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
| Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
| Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
| Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
| Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
| Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
| Gesammelte Information | Zweck |
| Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
| IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
| Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
| Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
| Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
| Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
| Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
| Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
| Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
| Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
| Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
| Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
| Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
| Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
| Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
| Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
| Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
| Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
| Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
| Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
| Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
| Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
| Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
| Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Polityka prywatności Branch w zakresie Usług Navigator
Przegląd
Cenimy prywatność i zobowiązujemy się świadczyć swoje usługi w sposób stawiający na pierwszym miejscu prywatność, w tym poprzez podjęcie środków takich jak minimalizacja danych, ograniczanie informacji ujawnianych przez nas oraz wdrażanie środków mających na celu ochronę naszych danych. Na wysokim poziomie ogólności nasze Usługi Navigator pomagają Użytkownikom naszych Klientów korzystanie z ich urządzeń mobilnych dzięki bardziej trafnym sugestiom i ulepszonym możliwościom w zakresie wyszukiwania. Celem świadczenia tych usług, gromadzimy od Użytkowników określone dane na poziomie urządzenia (takie jak identyfikator reklamowy i adres IP) oraz dane zapytań (np. „t”, „tw”). Korzystamy z tych informacji w celu świadczenia i ulepszania Usług Navigator, a także w celu dostarczania innych produktów i świadczenia innych usług Branch oraz ogólnie w celu obsługi naszych Klientów lub komunikowania się z nimi. Możemy również usuwać elementy umożliwiające identyfikację lub agregować dane gromadzone przez nas za pośrednictwem Usług Navigator i wykorzystywać je w dowolnym celu. Przekazujemy takie informacje naszym usługodawcom i Klientom, a także w celu zapewnienia zgodności z przepisami prawa, w celu ochrony nas i innych stron, albo w ramach transakcji biznesowych. Użytkownicy mogą zrezygnować z gromadzenia określonych danych, postępując zgodnie z instrukcjami zawartymi w punkcie „Wybór użytkownika” poniżej. Ponieważ zapewniamy swoim Klientom technologię, na której oparto Usługi Navigator, Klienci mogą korzystać z innej nazwy w celu opisania sposobu korzystania z naszych Usług Navigator (na przykład „Scout” lub „Finder”). Użytkownicy powinni zapoznać się z polityką prywatności swoich dostawców urządzeń mobilnych i aplikacji mobilnych, z których korzystają, by uzyskać dodatkowe opcje lub prawa dotyczące sposobu, w jaki nasi Klienci wykorzystują dane użytkowników.
Wstęp
Spółka Branch Metrics, Inc. („Branch”, „nas” albo „my”), świadczy usługę Navigator („Usługi Navigator”), umożliwiającą programistom aplikacji mobilnych i funkcji urządzeń korzystających z Usług Navigator („Klienci”) podawanie wyników kontekstowych i linków intuicyjnych (intent-based) w ich aplikacjach, zapewniających użytkownikom końcowym („Użytkownicy”) uproszczony dostęp umożliwiający wykonanie czynności (takich jak szybkie przejście do strony głębiej osadzonej w danej aplikacji). Branch uważa, że prywatność danych jest istotna dla wszystkich użytkowników sieci Internet, dlatego tworzy i świadczy swoje usługi w sposób zapewniający przede wszystkim prywatność.
Niniejsza Polityka prywatności Branch dla Usług Navigator („ Polityka prywatności Navigator”) objaśnia, z jakich informacji Branch korzysta w celu świadczenia Usług Navigator oraz w jaki sposób udostępnia i chroni dane uzyskane przez Branch za pośrednictwem Usług Navigator.
Należy pamiętać, że niniejsza Polityka prywatności Navigator ma zastosowanie wyłącznie do Usług Navigator. Branch prowadzi również witrynę internetową i oferuje inne usługi, z których część może być dostępna dla Użytkowników, którzy, w ramach korzystania z Usług Navigator, klikną link Branch lub wejdą w interakcję za pomocą aplikacji lub witryny internetowej Klienta Branch. Aby zapoznać się z polityką prywatności mającą zastosowanie do witryny internetowej Branch i innych usług Branch, w tym usług dostępnych dla Użytkowników za pośrednictwem Usług Navigator, należy zapoznać się z polityką prywatności Branch dostępną pod następującym adresem. Usługi Navigator oraz usługi Branch opisane w polityce prywatności Branch określa się łącznie mianem „Platformy Branch”.
Czym są Usługi Navigator?
Branch zapewnia technologię, dzięki której Klienci mogą udostępniać swoim Użytkownikom wyniki obejmujące treści przekazywane w odpowiedzi na zapytania użytkowników. Proces ten jest realizowany na dwa główne sposoby. Po pierwsze, Branch wykorzystuje dane od Użytkowników za pośrednictwem Usług Navigator i innych usług Branch w celu podnoszenia jakości i dostosowywania wyników w odpowiedzi na zapytania. Po drugie, Branch zapewnia Klientom mobilną technologię linków do podstrony w celu przekazywania tych linków w odpowiedzi na zapytania. „Link do podstrony” oznacza udostępnianie linków do konkretnej, możliwej do przeszukiwania lub indeksowanej treści w aplikacji lub na witrynie internetowej (np. „https://branch.io/security/”), a nie do strony startowej aplikacji lub strony głównej witryny internetowej (np. „https://branch.io”). Tym samym, linki do podstrony umożliwiają kierowanie Użytkowników do określonych treści w aplikacji. Zasadniczo, Branch nie jest bezpośrednio związana z Użytkownikami. Gdy Klienci instalują technologię Branch w swoich aplikacjach (za pośrednictwem interfejsu programowania aplikacji i/lub zestawu programistycznego), technologia ta umożliwia Klientom udzielanie odpowiedzi na zapytania Użytkowników za pomocą wyników kontekstowych lub intuicyjnych (intent-based) linków do podstrony, co z kolei pomaga Użytkownikom, zapewniając im wyniki i linki do podstrony ułatwiające dostęp niezbędny do wykonania danej czynności (takiej jak wyszukanie pobliskich restauracji, zamówienie posiłków z dostawą, podróż do danej lokalizacji lub wyszukanie kontaktu na urządzeniu użytkownika).
Jakie informacje gromadzi Branch z Usług Navigator?
Dane użytkownika
Poniżej wyjaśniamy jakie informacje gromadzimy od Użytkowników za pośrednictwem Usług Navigator. Przetwarzamy informacje w sposób odpowiedni do celu, dla którego informacje takie zostały zgromadzone, jak opisano poniżej.
Wymagamy, aby każdy Klient zobowiązał się udostępniać Branch wyłącznie informacje, które uzyskał zgodnie z prawem i które może udostępniać Branch. Zdecydowanie odradzamy Klientom udostępnianie wrażliwych informacji dotyczących Użytkowników, ponieważ informacje takie nie są niezbędne do świadczenia Usług Navigator.
Zestawy programistyczne („SDK”) i interfejsy programowania aplikacji („API”) zawierają kod umożliwiający Klientom integrację z Usługami Navigator i korzystanie z nich. Gdy Klienci używają zestawów SDK i/lub interfejsów API w swoich aplikacjach mobilnych, zestawy SDK i interfejsy API dla Usług Navigator Branch gromadzą informacje podane poniżej, z których część uważa się za dane osobowe na mocy obowiązujących przepisów prawa (innymi słowy, informacje, dzięki którym można zidentyfikować daną osobę lub które to informacje można powiązać z daną osobą). Poniższa tabela zawiera zestawienie informacji gromadzonych automatycznie przez Usługi Navigator oraz cele, dla których informacje takie są gromadzone.
| Gromadzone informacje | Cel |
| Identyfikator reklamowy (np. Google Ad ID lub IDFA) | Informacje te są wykorzystywane do identyfikacji urządzenia oraz przekazywania spersonalizowanych wyników i reklam. |
| Adres IP | Informacje te są wykorzystywane do określenia ogólnej lokalizacji i do celów statystycznych. |
| Kod kraju | Jest to odpowiednik kodu kraju ISO dla kodu kraju dostawcy karty SIM i służy do określenia lokalizacji na poziomie kraju. |
| Ustawienia regionalne urządzenia (kraj, język) | Informacje te są wykorzystywane do dostosowywania wyników i reklam do ustawień kraju i języka urządzenia. |
| Zapytanie | Każde zapytanie przesłane przez Użytkownika w celu uzyskania odpowiedzi na zapytania Użytkownika. Zapytania mogą obejmować informacje umożliwiające identyfikację danej osoby (na przykład, jeśli Użytkownik wyszukuje znajomego o nazwisku „Jan Kowalski” lub wiadomości o danym celebrycie), a także informacje, które nikogo nie identyfikują (na przykład „pizza w pobliżu” lub „etui na telefon”). Zapytania mogą być oparte na sieci Internet lub oparte na urządzeniu (na przykład w celu wyszukania kontaktu lub aplikacji na telefonie Użytkownika). W przypadku zapytań opartych na sieci Internet, gromadzimy informacje przedstawione w tej tabeli. W przypadku zapytań opartych na urządzeniu, nasz zestaw SDK gromadzi i przechowuje informacje lokalnie na urządzeniu Użytkownika (na przykład kontakty Użytkownika lub aplikacje znajdujące się na urządzeniu Użytkownika), przy czym Branch nie otrzymuje takich danych. |
| Model urządzenia | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| Producent urządzenia | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| System operacyjny | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| Wersja systemu operacyjnego | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| Stan sieci komórkowej (operator) | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| Rozdzielczość ekranu | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| Wielkość ekranu | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
| Dane oprogramowania Usług Navigator | Informacje dotyczące oprogramowania Usług Navigator uruchomionego na telefonie użytkownika, w tym wersja, nazwa pakietu i informacje o Kliencie (nie Użytkowniku) związane z instalacją oprogramowania. |
| Dane dotyczące zaangażowania | Informacje dotyczące interakcji Użytkownika (np. wyświetleń czy kliknięć) w Usługach Navigator, w tym informacje dotyczące wyników zapytań, reklam i/lub aplikacji; wykorzystywane do ulepszania Usług Navigator i do raportowania. |
W niektórych przypadkach, Klienci konfigurują Usługi Navigator tak, aby działały na urządzeniu bez wysyłania identyfikatora reklamowego lub zapytania do serwerów Branch. W takim wypadku:
- Usługi Navigator będą analizować informacje zapisane na urządzeniu mobilnym użytkownika w celu wyświetlania wyników i reklam. Analiza taka będzie prowadzona na urządzeniu użytkownika, a Branch nie będzie gromadzić takich danych w celu przeprowadzenia analizy.
- Branch może chwilowo odczytywać adres IP do celów statystycznych i anonimowo synchronizować dane ze swoich serwerów w celu poprawy wyników zapytań na urządzeniu i reklam.
Oprócz określonych powyżej informacji gromadzonych przez nas, Usługi Navigator mogą w inny sposób analizować informacje zapisane na urządzeniu mobilnym użytkownika lub dostępne za pośrednictwem usług urządzenia mobilnego użytkownika, aby podawać bardziej trafne wyniki i reklamy dla treści aplikacji mobilnej w odpowiedzi na zapytania. Analiza takich informacji dostępnych za pośrednictwem urządzenia mobilnego użytkownika będzie prowadzona na urządzeniu użytkownika, a Branch nie będzie gromadzić takich danych w celu przeprowadzenia analizy.
Dane klienta i dane ogłaszania zwrotnego (postback)
Klienci mogą przekazywać nam informacje, które umożliwią lepsze kierowanie reklam do ich pożądanych odbiorców w ramach Usług Navigator („Dane Klienta”). W ramach Usług Navigator, Branch przetwarza Dane Klienta jako usługodawca w imieniu swoich klientów i nie będzie korzystać z Danych Klienta do innych celów.
W niektórych przypadkach, Branch zezwala Klientom, którzy nie korzystają z innych Usług Branch, takich jak narzędzia przypisania Branch, na korzystanie z Usług Navigator w celu dostarczania reklam w związku z zapytaniami Użytkowników. W takiej sytuacji, wedle uznania Klientów, Branch może otrzymywać dane od zewnętrznych usługodawców takich Klientów dotyczące sposobu, w jaki użytkownicy końcowi tych Klientów wchodzą w interakcje lub angażują się w reklamy Klienta („Dane ogłaszania zwrotnego”).
Branch przetwarza wszystkie Dane ogłaszania zwrotnego, które otrzymuje jako podmiot przetwarzający w imieniu każdego Klienta, który przekazuje takie dane. Branch wykorzystuje Dane ogłaszania zwrotnego wyłącznie w celu świadczenia Usług Navigator na rzecz Klienta. Branch nie sprawuje kontroli nad celami ani sposobami przetwarzania Danych ogłaszania zwrotnego przez Klienta i nie ponosi odpowiedzialności za gromadzenie, wykorzystywanie lub ujawnianie Danych ogłaszania zwrotnego przez Klienta.
W jaki sposób Branch korzysta z informacji gromadzonych przez Usługi Navigator i z jakich informacji Branch korzysta w celu świadczenia Usług Navigator?
Dane, które Branch gromadzi w ramach Usług Navigator, są przetwarzane:
- w celu świadczenia, utrzymywania, optymalizowania, badania i ulepszania Usług Navigator, w tym w celu opracowywania wyników zapytań Użytkowników i poprawy trafności i/lub przydatności wyników.
- w celu lepszego zrozumienia sposobu, w jaki Użytkownicy klikają określone linki do podstrony oraz lokalizacji kliknięcia, a także określenia rodzaju linków, które są popularne.
- w celu wyświetlania reklam w związku z zapytaniami Użytkowników.
- w celu realizacji żądań Klientów i potencjalnych Klientów dotyczących Usług Navigator, w tym przetwarzania danych na polecenie Klienta i przekazywania Klientom danych Użytkownika. Branch nie kontroluje sposobu, w jaki Klienci wykorzystują informacje, które Branch udostępnia Klientom, a Użytkownicy powinni zapoznać się z polityką prywatności Klientów, aby zrozumieć sposób, w jaki Klienci wykorzystują informacje otrzymywane od Branch.
- do celów wewnętrznych i biznesowych Klienta, w tym do zapewnienia wsparcia zarówno dla Usług Navigator, jak i innych produktów i usług Branch, opracowywania nowych produktów i usług, wprowadzania produktów lub usług na rynek, zapewnienia wsparcia dla produktów i usług Klientów Branch oraz w sposób dozwolony lub wymagany na mocy obowiązujących przepisów prawa.
- w celu tworzenia raportów opartych na informacjach zagregowanych, czyli informacjach, których nie można powiązać z żadną osobą fizyczną lub Klientem oraz publicznego udostępniania tych raportów.
Branch może agregować gromadzone dane i/lub pozbawiać takie dane elementów umożliwiających identyfikację. Po zagregowaniu danych i/lub pozbawieniu danych elementów pozwalających na identyfikację, Branch nie korzysta z takich danych do osobistej identyfikacji danej osoby. Branch może korzystać z danych zagregowanych i/lub danych pozbawionych elementów pozwalających na identyfikację w dowolnym celu, w tym między innymi do celów badawczych i marketingowych, a także udostępniać takie dane stronom trzecim, w tym partnerom biznesowym, Klientom i/lub innym osobom.
Jeśli zezwalają na to przepisy prawa i postanowienia umów zawartych między Branch a jej klientami, Branch może również wykorzystywać dane zgromadzone przy pomocy innych usług Branch, za zgodą użytkownika (w zakresie wymaganym na mocy przepisów prawa), w celu ulepszania i dostosowywania wyników zapytań Użytkownika. Aby zrozumieć praktyki Branch w zakresie prywatności w odniesieniu do takich usług Branch, prosimy zapoznać się z Polityką prywatności Branch.
Korzystanie z informacji przez klientów Branch
Branch wymaga, aby jej Klienci korzystali z Usług Navigator w sposób odpowiedzialny i zgodnie z określonymi warunkami. Branch nie ponosi odpowiedzialności za praktyki dotyczące danych stosowane przez Klientów Branch w ramach Usług Navigator lub w inny sposób. Praktyki stosowane przez każdego Klienta są objęte indywidualną polityką prywatności danego Klienta. Użytkownicy powinni zapoznać się z polityką prywatności każdego Klienta, aby zrozumieć, w jaki sposób Klient traktuje informacje o Użytkowniku zgromadzone przy pomocy Usług Navigator.
Wybór użytkownika
W miarę możliwości, użytkownik może zmodyfikować dane, które będą przesyłane do Branch (1) usuwając aplikację Klienta, za pomocą której użytkownik korzysta z Usług Navigator, (2) zmieniając ustawienia w aplikacji Klienta lub (3) resetując lub ponownie instalując aplikację Klienta lub oprogramowanie urządzenia.
Brak śledzenia
Usługi Navigator przewidziano dla aplikacji mobilnych i dlatego nie reagują one na sygnały „nie śledź” z przeglądarki internetowej.
W jaki sposób Branch udostępnia informacje?
Oprócz sposobów opisanych powyżej, Branch może również udostępniać informacje innym podmiotom w następujących okolicznościach:
- Zewnętrznym dostawcom, konsultantom i innym usługodawcom, którzy pracują dla Branch i potrzebują dostępu do informacji, które Branch gromadzi w celu wykonania tej pracy, w tym na potrzeby pamięci masowej w chmurze, analizy danych i śledzenia projektów. Takim stronom trzecim zabrania się wykorzystywania informacji do celów innych niż świadczenie usług dla Branch lub przestrzeganie obowiązujących wymogów prawnych.
- Naszym Klientom i ich pełnomocnikom, zgodnie z opisem zawartym w niniejszej Polityce prywatności Navigator.
- Klientom innych usług Branch, w tym ich dostawcom lub pełnomocnikom, na żądanie klienta, w celach przypisania.
- W celu przestrzegania przepisów prawa lub udzielenia odpowiedzi na żądania złożone zgodnie z prawem i postępowaniem prawnym oraz w celu wyjaśnienia, zapobieżenia lub podjęcia działań dotyczących podejrzanej, albo rzeczywistej, działalności zabronionej, zwłaszcza nadużyć oraz sytuacji związanych z potencjalnym zagrożeniem dla bezpieczeństwa fizycznego jakiejkolwiek osoby.
- W celu ochrony praw i własności Branch, jej pełnomocników, Klientów, Użytkowników i innych osób, w tym w celu egzekwowania umów, zasad i wszelkich obowiązujących regulaminów Branch.
- W związku z negocjacjami dotyczącymi połączenia, sprzedaży majątku spółki, finansowania lub przejęcia całości lub części działalności Branch przez inną spółkę.
Zabezpieczanie informacji gromadzonych przez Branch
Zabezpieczanie informacji przekazywanych przez Klientów Branch i gromadzonych przy użyciu Usług Navigator ma kluczowe znaczenie dla Branch. Branch wdrożyła przyjęte w branży zabezpieczenia techniczne, administracyjne i fizyczne, aby lepiej chronić informacje na serwerach Branch przed nieuprawnionym dostępem, zmianą, ujawnieniem lub zniszczeniem. Użytkownik odpowiada za zapewnienie bezpieczeństwa swoich urządzeń i kont w sieci Internet, w tym nieudostępnianie haseł do swoich urządzeń.
Linki do pozostałych usług
Usługi Navigator łączą się z innymi witrynami internetowymi i aplikacjami. Takie inne domeny nie znajdują się pod kontrolą Branch, a my nie zatwierdzamy ani nie składamy żadnych oświadczeń dotyczących zewnętrznych witryn internetowych, aplikacji ani platform mediów społecznościowych. Użytkownika zachęca się do zapoznania się z polityką prywatności każdej witryny internetowej i aplikacji, z którymi użytkownik wchodzi w interakcję. Nie zatwierdzamy, nie weryfikujemy, nie akceptujemy, oraz nie jesteśmy odpowiedzialni za praktyki w zakresie prywatności ani za treści umieszczone na takich innych witrynach internetowych lub w innych aplikacjach. Użytkownik odwiedza takie inne witryny internetowe lub aplikacje na własne ryzyko.
Polityka Branch w zakresie przechowywania danych
Dane osobowe gromadzone za pomocą Usług Navigator są przechowywane w formie umożliwiającej identyfikację przez okres nieprzekraczający 7 dni, po czym są one usuwane lub pseudonimizowane. Wszelkie pseudonimizowane zalogowania są usuwane po 12 miesiącach, chyba że obowiązujące przepisy prawa stanowią inaczej lub umowa pomiędzy Branch a Klientem stanowi inaczej.
Branch może przechowywać informacje zgromadzone przy użyciu Usług Navigator po upływie tych okresów w celu zapobiegania nadużyciom, w celu analizy, reagowania lub zapewnienia bezpieczeństwa Branch, jej Klientów, Użytkowników lub ogółu społeczeństwa.
Polityka Branch dotycząca dzieci
Usługi Navigator nie są przeznaczone dla dzieci. Branch wymaga, aby Klienci zobowiązali się nie przesyłać świadomie Branch danych dotyczących dzieci poniżej 13 roku życia (lub, w niektórych jurysdykcjach, poniżej 16 roku życia). Jeśli użytkownik uważa, że Branch może posiadać jakiekolwiek informacje dotyczące dziecka lub pochodzące od dziecka poniżej 13 roku życia (oraz w niektórych jurysdykcjach poniżej 16 roku życia), co stanowi naruszenie niniejszej polityki, należy skontaktować się z Branch pod adresem discoveryprivacy@branch.io, co umożliwi Branch niezwłoczne zbadanie i usunięcie wszelkich niewłaściwie uzyskanych informacji.
Prawa użytkownika
Zgodnie z obowiązującymi przepisami prawa, użytkownikowi przysługuje prawo dostępu do jego danych osobowych, ich sprostowania, usunięcia oraz ograniczenia przetwarzania danych osobowych użytkownika. Użytkownikowi przysługuje również prawo wniesienia sprzeciwu wobec przetwarzania danych osobowych użytkownika przez Branch zgodnie z obowiązującymi przepisami prawa. Ponieważ Branch nie może powiązać danych osobowych zgromadzonych przy użyciu Usług Navigator z konkretną osobą, Branch nie ma racjonalnej możliwości zweryfikowania tożsamości konkretnej osoby, której dane dotyczą. Aby zapewnić przestrzeganie wymogów bezpieczeństwa wynikających z obowiązujących przepisów prawa, w takich okolicznościach Branch może odmówić przetworzenia żądania osoby, której dane dotyczą, o czym Branch stosownie powiadomi użytkownika. Branch zapewnia jednak mechanizmy wnoszenia sprzeciwu wobec określonych rodzajów przetwarzania danych osobowych użytkownika, jak wskazano w punkcie „Wybór użytkownika” powyżej.
Użytkownikowi przysługuje prawo do wnoszenia skarg dotyczących czynności związanych z przetwarzaniem danych poprzez złożenie skargi do Inspektora ochrony danych Branch, z którym można się skontaktować korzystając z danych podanych w punkcie „Kontakt” poniżej lub poprzez złożenie skargi do organu nadzorczego.
Kalifornijska ustawa o ochronie prywatności konsumentów
Kalifornijska ustawa o ochronie prywatności konsumentów z 2018 r. („CCPA”) zapewnia określone prawa osobom fizycznym będącym mieszkańcami stanu Kalifornia. Informacja o ochronie prywatności w zakresie CCPA jest dostępna pod następującym adresem.
Kontakt, pytania, zmiany niniejszej Polityki prywatności Navigator
Zastrzega się prawo zmiany niniejszej Polityki prywatności Navigator w dowolnej chwili, wedle uznania Branch. Branch opublikuje wszelkie zmiany niniejszej Polityki na bieżącej stronie, wskazując na górze strony datę wejścia w życie zmienionej Polityki. W razie jakichkolwiek pytań lub uwag dotyczących niniejszej Polityki, prosimy o kontakt z Inspektorem ochrony danych pod następującym adresem:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
lub za pośrednictwem poczty elektronicznej na adres discoveryprivacy@branch.io
Effective March 29th 2023 to March 29th 2023
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our "Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Polityka prywatności Branch w zakresie Usług Navigator
Przegląd
Cenimy prywatność i zobowiązujemy się świadczyć swoje usługi w sposób stawiający na pierwszym miejscu prywatność, w tym poprzez podjęcie środków takich jak minimalizacja danych, ograniczanie informacji ujawnianych przez nas oraz wdrażanie środków mających na celu ochronę naszych danych. Na wysokim poziomie ogólności nasze Usługi Navigator pomagają Użytkownikom naszych Klientów korzystanie z ich urządzeń mobilnych dzięki bardziej trafnym sugestiom i ulepszonym możliwościom w zakresie wyszukiwania. Celem świadczenia tych usług, gromadzimy od Użytkowników określone dane na poziomie urządzenia (takie jak identyfikator reklamowy i adres IP) oraz dane zapytań (np. „t”, „tw”). Korzystamy z tych informacji w celu świadczenia i ulepszania Usług Navigator, a także w celu dostarczania innych produktów i świadczenia innych usług Branch oraz ogólnie w celu obsługi naszych Klientów lub komunikowania się z nimi. Możemy również usuwać elementy umożliwiające identyfikację lub agregować dane gromadzone przez nas za pośrednictwem Usług Navigator i wykorzystywać je w dowolnym celu. Przekazujemy takie informacje naszym usługodawcom i Klientom, a także w celu zapewnienia zgodności z przepisami prawa, w celu ochrony nas i innych stron, albo w ramach transakcji biznesowych. Użytkownicy mogą zrezygnować z gromadzenia określonych danych, postępując zgodnie z instrukcjami zawartymi w punkcie „Wybór użytkownika” poniżej. Ponieważ zapewniamy swoim Klientom technologię, na której oparto Usługi Navigator, Klienci mogą korzystać z innej nazwy w celu opisania sposobu korzystania z naszych Usług Navigator (na przykład „Scout” lub „Finder”). Użytkownicy powinni zapoznać się z polityką prywatności swoich dostawców urządzeń mobilnych i aplikacji mobilnych, z których korzystają, by uzyskać dodatkowe opcje lub prawa dotyczące sposobu, w jaki nasi Klienci wykorzystują dane użytkowników.
Wstęp
Spółka Branch Metrics, Inc. („Branch”, „nas” albo „my”), świadczy usługę Navigator („Usługi Navigator”), umożliwiającą programistom aplikacji mobilnych i funkcji urządzeń korzystających z Usług Navigator („Klienci”) podawanie wyników kontekstowych i linków intuicyjnych (intent-based) w ich aplikacjach, zapewniających użytkownikom końcowym („Użytkownicy”) uproszczony dostęp umożliwiający wykonanie czynności (takich jak szybkie przejście do strony głębiej osadzonej w danej aplikacji). Branch uważa, że prywatność danych jest istotna dla wszystkich użytkowników sieci Internet, dlatego tworzy i świadczy swoje usługi w sposób zapewniający przede wszystkim prywatność.
Niniejsza Polityka prywatności Branch dla Usług Navigator („ Polityka prywatności Navigator”) objaśnia, z jakich informacji Branch korzysta w celu świadczenia Usług Navigator oraz w jaki sposób udostępnia i chroni dane uzyskane przez Branch za pośrednictwem Usług Navigator.
Należy pamiętać, że niniejsza Polityka prywatności Navigator ma zastosowanie wyłącznie do Usług Navigator. Branch prowadzi również witrynę internetową i oferuje inne usługi, z których część może być dostępna dla Użytkowników, którzy, w ramach korzystania z Usług Navigator, klikną link Branch lub wejdą w interakcję za pomocą aplikacji lub witryny internetowej Klienta Branch. Aby zapoznać się z polityką prywatności mającą zastosowanie do witryny internetowej Branch i innych usług Branch, w tym usług dostępnych dla Użytkowników za pośrednictwem Usług Navigator, należy zapoznać się z polityką prywatności Branch dostępną pod następującym adresem. Usługi Navigator oraz usługi Branch opisane w polityce prywatności Branch określa się łącznie mianem „Platformy Branch”.
Czym są Usługi Navigator?
Branch zapewnia technologię, dzięki której Klienci mogą udostępniać swoim Użytkownikom wyniki obejmujące treści przekazywane w odpowiedzi na zapytania użytkowników. Proces ten jest realizowany na dwa główne sposoby. Po pierwsze, Branch wykorzystuje dane od Użytkowników za pośrednictwem Usług Navigator i innych usług Branch w celu podnoszenia jakości i dostosowywania wyników w odpowiedzi na zapytania. Po drugie, Branch zapewnia Klientom mobilną technologię linków do podstrony w celu przekazywania tych linków w odpowiedzi na zapytania. „Link do podstrony” oznacza udostępnianie linków do konkretnej, możliwej do przeszukiwania lub indeksowanej treści w aplikacji lub na witrynie internetowej (np. „https://branch.io/security/”), a nie do strony startowej aplikacji lub strony głównej witryny internetowej (np. „https://branch.io”). Tym samym, linki do podstrony umożliwiają kierowanie Użytkowników do określonych treści w aplikacji. Zasadniczo, Branch nie jest bezpośrednio związana z Użytkownikami. Gdy Klienci instalują technologię Branch w swoich aplikacjach (za pośrednictwem interfejsu programowania aplikacji i/lub zestawu programistycznego), technologia ta umożliwia Klientom udzielanie odpowiedzi na zapytania Użytkowników za pomocą wyników kontekstowych lub intuicyjnych (intent-based) linków do podstrony, co z kolei pomaga Użytkownikom, zapewniając im wyniki i linki do podstrony ułatwiające dostęp niezbędny do wykonania danej czynności (takiej jak wyszukanie pobliskich restauracji, zamówienie posiłków z dostawą, podróż do danej lokalizacji lub wyszukanie kontaktu na urządzeniu użytkownika).
Jakie informacje gromadzi Branch z Usług Navigator?
Dane użytkownika
Poniżej wyjaśniamy jakie informacje gromadzimy od Użytkowników za pośrednictwem Usług Navigator. Przetwarzamy informacje w sposób odpowiedni do celu, dla którego informacje takie zostały zgromadzone, jak opisano poniżej.
Wymagamy, aby każdy Klient zobowiązał się udostępniać Branch wyłącznie informacje, które uzyskał zgodnie z prawem i które może udostępniać Branch. Zdecydowanie odradzamy Klientom udostępnianie wrażliwych informacji dotyczących Użytkowników, ponieważ informacje takie nie są niezbędne do świadczenia Usług Navigator.
Zestawy programistyczne („SDK”) i interfejsy programowania aplikacji („API”) zawierają kod umożliwiający Klientom integrację z Usługami Navigator i korzystanie z nich. Gdy Klienci używają zestawów SDK i/lub interfejsów API w swoich aplikacjach mobilnych, zestawy SDK i interfejsy API dla Usług Navigator Branch gromadzą informacje podane poniżej, z których część uważa się za dane osobowe na mocy obowiązujących przepisów prawa (innymi słowy, informacje, dzięki którym można zidentyfikować daną osobę lub które to informacje można powiązać z daną osobą). Poniższa tabela zawiera zestawienie informacji gromadzonych automatycznie przez Usługi Navigator oraz cele, dla których informacje takie są gromadzone.
Gromadzone informacje | Cel |
Identyfikator reklamowy (np. Google Ad ID lub IDFA) | Informacje te są wykorzystywane do identyfikacji urządzenia oraz przekazywania spersonalizowanych wyników i reklam. |
Adres IP | Informacje te są wykorzystywane do określenia ogólnej lokalizacji i do celów statystycznych. |
Kod kraju | Jest to odpowiednik kodu kraju ISO dla kodu kraju dostawcy karty SIM i służy do określenia lokalizacji na poziomie kraju. |
Ustawienia regionalne urządzenia (kraj, język) | Informacje te są wykorzystywane do dostosowywania wyników i reklam do ustawień kraju i języka urządzenia. |
Zapytanie | Każde zapytanie przesłane przez Użytkownika w celu uzyskania odpowiedzi na zapytania Użytkownika. Zapytania mogą obejmować informacje umożliwiające identyfikację danej osoby (na przykład, jeśli Użytkownik wyszukuje znajomego o nazwisku „Jan Kowalski” lub wiadomości o danym celebrycie), a także informacje, które nikogo nie identyfikują (na przykład „pizza w pobliżu” lub „etui na telefon”). Zapytania mogą być oparte na sieci Internet lub oparte na urządzeniu (na przykład w celu wyszukania kontaktu lub aplikacji na telefonie Użytkownika). W przypadku zapytań opartych na sieci Internet, gromadzimy informacje przedstawione w tej tabeli. W przypadku zapytań opartych na urządzeniu, nasz zestaw SDK gromadzi i przechowuje informacje lokalnie na urządzeniu Użytkownika (na przykład kontakty Użytkownika lub aplikacje znajdujące się na urządzeniu Użytkownika), przy czym Branch nie otrzymuje takich danych. |
Model urządzenia | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
Producent urządzenia | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
System operacyjny | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
Wersja systemu operacyjnego | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
Stan sieci komórkowej (operator) | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
Rozdzielczość ekranu | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
Wielkość ekranu | Informacje te są wykorzystywane do wyświetlania odpowiednich wyników i reklam oraz do raportowania. |
Dane oprogramowania Usług Navigator | Informacje dotyczące oprogramowania Usług Navigator uruchomionego na telefonie użytkownika, w tym wersja, nazwa pakietu i informacje o Kliencie (nie Użytkowniku) związane z instalacją oprogramowania. |
Dane dotyczące zaangażowania | Informacje dotyczące interakcji Użytkownika (np. wyświetleń czy kliknięć) w Usługach Navigator, w tym informacje dotyczące wyników zapytań, reklam i/lub aplikacji; wykorzystywane do ulepszania Usług Navigator i do raportowania. |
W niektórych przypadkach, Klienci konfigurują Usługi Navigator tak, aby działały na urządzeniu bez wysyłania identyfikatora reklamowego lub zapytania do serwerów Branch. W takim wypadku:
- Usługi Navigator będą analizować informacje zapisane na urządzeniu mobilnym użytkownika w celu wyświetlania wyników i reklam. Analiza taka będzie prowadzona na urządzeniu użytkownika, a Branch nie będzie gromadzić takich danych w celu przeprowadzenia analizy.
- Branch może chwilowo odczytywać adres IP do celów statystycznych i anonimowo synchronizować dane ze swoich serwerów w celu poprawy wyników zapytań na urządzeniu i reklam.
Oprócz określonych powyżej informacji gromadzonych przez nas, Usługi Navigator mogą w inny sposób analizować informacje zapisane na urządzeniu mobilnym użytkownika lub dostępne za pośrednictwem usług urządzenia mobilnego użytkownika, aby podawać bardziej trafne wyniki i reklamy dla treści aplikacji mobilnej w odpowiedzi na zapytania. Analiza takich informacji dostępnych za pośrednictwem urządzenia mobilnego użytkownika będzie prowadzona na urządzeniu użytkownika, a Branch nie będzie gromadzić takich danych w celu przeprowadzenia analizy.
Dane klienta i dane ogłaszania zwrotnego (postback)
Klienci mogą przekazywać nam informacje, które umożliwią lepsze kierowanie reklam do ich pożądanych odbiorców w ramach Usług Navigator („Dane Klienta”). W ramach Usług Navigator, Branch przetwarza Dane Klienta jako usługodawca w imieniu swoich klientów i nie będzie korzystać z Danych Klienta do innych celów.
W niektórych przypadkach, Branch zezwala Klientom, którzy nie korzystają z innych Usług Branch, takich jak narzędzia przypisania Branch, na korzystanie z Usług Navigator w celu dostarczania reklam w związku z zapytaniami Użytkowników. W takiej sytuacji, wedle uznania Klientów, Branch może otrzymywać dane od zewnętrznych usługodawców takich Klientów dotyczące sposobu, w jaki użytkownicy końcowi tych Klientów wchodzą w interakcje lub angażują się w reklamy Klienta („Dane ogłaszania zwrotnego”).
Branch przetwarza wszystkie Dane ogłaszania zwrotnego, które otrzymuje jako podmiot przetwarzający w imieniu każdego Klienta, który przekazuje takie dane. Branch wykorzystuje Dane ogłaszania zwrotnego wyłącznie w celu świadczenia Usług Navigator na rzecz Klienta. Branch nie sprawuje kontroli nad celami ani sposobami przetwarzania Danych ogłaszania zwrotnego przez Klienta i nie ponosi odpowiedzialności za gromadzenie, wykorzystywanie lub ujawnianie Danych ogłaszania zwrotnego przez Klienta.
W jaki sposób Branch korzysta z informacji gromadzonych przez Usługi Navigator i z jakich informacji Branch korzysta w celu świadczenia Usług Navigator?
Dane, które Branch gromadzi w ramach Usług Navigator, są przetwarzane:
- w celu świadczenia, utrzymywania, optymalizowania, badania i ulepszania Usług Navigator, w tym w celu opracowywania wyników zapytań Użytkowników i poprawy trafności i/lub przydatności wyników.
- w celu lepszego zrozumienia sposobu, w jaki Użytkownicy klikają określone linki do podstrony oraz lokalizacji kliknięcia, a także określenia rodzaju linków, które są popularne.
- w celu wyświetlania reklam w związku z zapytaniami Użytkowników.
- w celu realizacji żądań Klientów i potencjalnych Klientów dotyczących Usług Navigator, w tym przetwarzania danych na polecenie Klienta i przekazywania Klientom danych Użytkownika. Branch nie kontroluje sposobu, w jaki Klienci wykorzystują informacje, które Branch udostępnia Klientom, a Użytkownicy powinni zapoznać się z polityką prywatności Klientów, aby zrozumieć sposób, w jaki Klienci wykorzystują informacje otrzymywane od Branch.
- do celów wewnętrznych i biznesowych Klienta, w tym do zapewnienia wsparcia zarówno dla Usług Navigator, jak i innych produktów i usług Branch, opracowywania nowych produktów i usług, wprowadzania produktów lub usług na rynek, zapewnienia wsparcia dla produktów i usług Klientów Branch oraz w sposób dozwolony lub wymagany na mocy obowiązujących przepisów prawa.
- w celu tworzenia raportów opartych na informacjach zagregowanych, czyli informacjach, których nie można powiązać z żadną osobą fizyczną lub Klientem oraz publicznego udostępniania tych raportów.
Branch może agregować gromadzone dane i/lub pozbawiać takie dane elementów umożliwiających identyfikację. Po zagregowaniu danych i/lub pozbawieniu danych elementów pozwalających na identyfikację, Branch nie korzysta z takich danych do osobistej identyfikacji danej osoby. Branch może korzystać z danych zagregowanych i/lub danych pozbawionych elementów pozwalających na identyfikację w dowolnym celu, w tym między innymi do celów badawczych i marketingowych, a także udostępniać takie dane stronom trzecim, w tym partnerom biznesowym, Klientom i/lub innym osobom.
Jeśli zezwalają na to przepisy prawa i postanowienia umów zawartych między Branch a jej klientami, Branch może również wykorzystywać dane zgromadzone przy pomocy innych usług Branch, za zgodą użytkownika (w zakresie wymaganym na mocy przepisów prawa), w celu ulepszania i dostosowywania wyników zapytań Użytkownika. Aby zrozumieć praktyki Branch w zakresie prywatności w odniesieniu do takich usług Branch, prosimy zapoznać się z Polityką prywatności Branch.
Korzystanie z informacji przez klientów Branch
Branch wymaga, aby jej Klienci korzystali z Usług Navigator w sposób odpowiedzialny i zgodnie z określonymi warunkami. Branch nie ponosi odpowiedzialności za praktyki dotyczące danych stosowane przez Klientów Branch w ramach Usług Navigator lub w inny sposób. Praktyki stosowane przez każdego Klienta są objęte indywidualną polityką prywatności danego Klienta. Użytkownicy powinni zapoznać się z polityką prywatności każdego Klienta, aby zrozumieć, w jaki sposób Klient traktuje informacje o Użytkowniku zgromadzone przy pomocy Usług Navigator.
Wybór użytkownika
W miarę możliwości, użytkownik może zmodyfikować dane, które będą przesyłane do Branch (1) usuwając aplikację Klienta, za pomocą której użytkownik korzysta z Usług Navigator, (2) zmieniając ustawienia w aplikacji Klienta lub (3) resetując lub ponownie instalując aplikację Klienta lub oprogramowanie urządzenia.
Brak śledzenia
Usługi Navigator przewidziano dla aplikacji mobilnych i dlatego nie reagują one na sygnały „nie śledź” z przeglądarki internetowej.
W jaki sposób Branch udostępnia informacje?
Oprócz sposobów opisanych powyżej, Branch może również udostępniać informacje innym podmiotom w następujących okolicznościach:
- Zewnętrznym dostawcom, konsultantom i innym usługodawcom, którzy pracują dla Branch i potrzebują dostępu do informacji, które Branch gromadzi w celu wykonania tej pracy, w tym na potrzeby pamięci masowej w chmurze, analizy danych i śledzenia projektów. Takim stronom trzecim zabrania się wykorzystywania informacji do celów innych niż świadczenie usług dla Branch lub przestrzeganie obowiązujących wymogów prawnych.
- Naszym Klientom i ich pełnomocnikom, zgodnie z opisem zawartym w niniejszej Polityce prywatności Navigator.
- Klientom innych usług Branch, w tym ich dostawcom lub pełnomocnikom, na żądanie klienta, w celach przypisania.
- W celu przestrzegania przepisów prawa lub udzielenia odpowiedzi na żądania złożone zgodnie z prawem i postępowaniem prawnym oraz w celu wyjaśnienia, zapobieżenia lub podjęcia działań dotyczących podejrzanej, albo rzeczywistej, działalności zabronionej, zwłaszcza nadużyć oraz sytuacji związanych z potencjalnym zagrożeniem dla bezpieczeństwa fizycznego jakiejkolwiek osoby.
- W celu ochrony praw i własności Branch, jej pełnomocników, Klientów, Użytkowników i innych osób, w tym w celu egzekwowania umów, zasad i wszelkich obowiązujących regulaminów Branch.
- W związku z negocjacjami dotyczącymi połączenia, sprzedaży majątku spółki, finansowania lub przejęcia całości lub części działalności Branch przez inną spółkę.
Zabezpieczanie informacji gromadzonych przez Branch
Zabezpieczanie informacji przekazywanych przez Klientów Branch i gromadzonych przy użyciu Usług Navigator ma kluczowe znaczenie dla Branch. Branch wdrożyła przyjęte w branży zabezpieczenia techniczne, administracyjne i fizyczne, aby lepiej chronić informacje na serwerach Branch przed nieuprawnionym dostępem, zmianą, ujawnieniem lub zniszczeniem. Użytkownik odpowiada za zapewnienie bezpieczeństwa swoich urządzeń i kont w sieci Internet, w tym nieudostępnianie haseł do swoich urządzeń.
Linki do pozostałych usług
Usługi Navigator łączą się z innymi witrynami internetowymi i aplikacjami. Takie inne domeny nie znajdują się pod kontrolą Branch, a my nie zatwierdzamy ani nie składamy żadnych oświadczeń dotyczących zewnętrznych witryn internetowych, aplikacji ani platform mediów społecznościowych. Użytkownika zachęca się do zapoznania się z polityką prywatności każdej witryny internetowej i aplikacji, z którymi użytkownik wchodzi w interakcję. Nie zatwierdzamy, nie weryfikujemy, nie akceptujemy, oraz nie jesteśmy odpowiedzialni za praktyki w zakresie prywatności ani za treści umieszczone na takich innych witrynach internetowych lub w innych aplikacjach. Użytkownik odwiedza takie inne witryny internetowe lub aplikacje na własne ryzyko.
Polityka Branch w zakresie przechowywania danych
Dane osobowe gromadzone za pomocą Usług Navigator są przechowywane w formie umożliwiającej identyfikację przez okres nieprzekraczający 7 dni, po czym są one usuwane lub pseudonimizowane. Wszelkie pseudonimizowane zalogowania są usuwane po 12 miesiącach, chyba że obowiązujące przepisy prawa stanowią inaczej lub umowa pomiędzy Branch a Klientem stanowi inaczej.
Branch może przechowywać informacje zgromadzone przy użyciu Usług Navigator po upływie tych okresów w celu zapobiegania nadużyciom, w celu analizy, reagowania lub zapewnienia bezpieczeństwa Branch, jej Klientów, Użytkowników lub ogółu społeczeństwa.
Polityka Branch dotycząca dzieci
Usługi Navigator nie są przeznaczone dla dzieci. Branch wymaga, aby Klienci zobowiązali się nie przesyłać świadomie Branch danych dotyczących dzieci poniżej 13 roku życia (lub, w niektórych jurysdykcjach, poniżej 16 roku życia). Jeśli użytkownik uważa, że Branch może posiadać jakiekolwiek informacje dotyczące dziecka lub pochodzące od dziecka poniżej 13 roku życia (oraz w niektórych jurysdykcjach poniżej 16 roku życia), co stanowi naruszenie niniejszej polityki, należy skontaktować się z Branch pod adresem discoveryprivacy@branch.io, co umożliwi Branch niezwłoczne zbadanie i usunięcie wszelkich niewłaściwie uzyskanych informacji.
Prawa użytkownika
Zgodnie z obowiązującymi przepisami prawa, użytkownikowi przysługuje prawo dostępu do jego danych osobowych, ich sprostowania, usunięcia oraz ograniczenia przetwarzania danych osobowych użytkownika. Użytkownikowi przysługuje również prawo wniesienia sprzeciwu wobec przetwarzania danych osobowych użytkownika przez Branch zgodnie z obowiązującymi przepisami prawa. Ponieważ Branch nie może powiązać danych osobowych zgromadzonych przy użyciu Usług Navigator z konkretną osobą, Branch nie ma racjonalnej możliwości zweryfikowania tożsamości konkretnej osoby, której dane dotyczą. Aby zapewnić przestrzeganie wymogów bezpieczeństwa wynikających z obowiązujących przepisów prawa, w takich okolicznościach Branch może odmówić przetworzenia żądania osoby, której dane dotyczą, o czym Branch stosownie powiadomi użytkownika. Branch zapewnia jednak mechanizmy wnoszenia sprzeciwu wobec określonych rodzajów przetwarzania danych osobowych użytkownika, jak wskazano w punkcie „Wybór użytkownika” powyżej.
Użytkownikowi przysługuje prawo do wnoszenia skarg dotyczących czynności związanych z przetwarzaniem danych poprzez złożenie skargi do Inspektora ochrony danych Branch, z którym można się skontaktować korzystając z danych podanych w punkcie „Kontakt” poniżej lub poprzez złożenie skargi do organu nadzorczego.
Kalifornijska ustawa o ochronie prywatności konsumentów
Kalifornijska ustawa o ochronie prywatności konsumentów z 2018 r. („CCPA”) zapewnia określone prawa osobom fizycznym będącym mieszkańcami stanu Kalifornia. Informacja o ochronie prywatności w zakresie CCPA jest dostępna pod następującym adresem.
Kontakt, pytania, zmiany niniejszej Polityki prywatności Navigator
Zastrzega się prawo zmiany niniejszej Polityki prywatności Navigator w dowolnej chwili, wedle uznania Branch. Branch opublikuje wszelkie zmiany niniejszej Polityki na bieżącej stronie, wskazując na górze strony datę wejścia w życie zmienionej Polityki. W razie jakichkolwiek pytań lub uwag dotyczących niniejszej Polityki, prosimy o kontakt z Inspektorem ochrony danych pod następującym adresem:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
lub za pośrednictwem poczty elektronicznej na adres discoveryprivacy@branch.io
Effective January 4th 2023 to March 29th 2023
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our "Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Effective December 29th 2022 to January 4th 2023
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “ Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our " Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
Top
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
Top
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Effective October 11th 2022 to December 29th 2022
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “ Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our " Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
Top
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
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We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Cập nhật lần cuối ngày 11 tháng 10 năm 2021
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ปรับปรุงล่าสุดเมื่อวันที่ 11 ตุลาคม 2564
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Terakhir dikemas kini pada 11 Oktober 2021
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Terakhir diperbarui 11 Oktober 2021
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Ultimo aggiornamento 11 ottobre 2021
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Zuletzt aktualisiert am 11. Oktober 2021
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Dernière mise à jour le 11 octobre 2021
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Última actualización 11 de octubre de 2021
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Effective October 11th 2022 to October 11th 2022
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “ Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our " Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
Top
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
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We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Cập nhật lần cuối ngày 11 tháng 10 năm 2021
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ปรับปรุงล่าสุดเมื่อวันที่ 11 ตุลาคม 2564
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Terakhir dikemas kini pada 11 Oktober 2021
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Terakhir diperbarui 11 Oktober 2021
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Ultimo aggiornamento 11 ottobre 2021
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Zuletzt aktualisiert am 11. Oktober 2021
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Dernière mise à jour le 11 octobre 2021
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Última actualización 11 de octubre de 2021
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Effective August 26th 2022 to October 11th 2022
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “ Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our " Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Cập nhật lần cuối ngày 11 tháng 10 năm 2021
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Trên cùng
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ปรับปรุงล่าสุดเมื่อวันที่ 11 ตุลาคม 2564
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Terakhir dikemas kini pada 11 Oktober 2021
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Terakhir diperbarui 11 Oktober 2021
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Ultimo aggiornamento 11 ottobre 2021
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Zuletzt aktualisiert am 11. Oktober 2021
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Dernière mise à jour le 11 octobre 2021
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Última actualización 11 de octubre de 2021
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Effective August 24th 2022 to August 26th 2022
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
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Branch Navigator Privacy Policy (English)
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “ Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our " Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Chính sách Quyền riêng tư Điều hướng của Branch
Cập nhật lần cuối ngày 11 tháng 10 năm 2021
Tổng quan
Chúng tôi coi trọng quyền riêng tư và cam kết cung cấp dịch vụ theo cách ưu tiên quyền riêng tư, bao gồm việc thực hành giảm thiểu dữ liệu, hạn chế thông tin mà chúng tôi tiết lộ và thực hiện các biện pháp bảo vệ dữ liệu của chúng tôi. Ở cấp độ cao, Dịch vụ Điều hướng của chúng tôi giúp Người dùng của Khách hàng điều hướng các thiết bị di động của họ bằng các đề xuất phù hợp và khả năng tìm kiếm được cải thiện hơn. Để cung cấp các dịch vụ này, chúng tôi thu thập một số dữ liệu cấp thiết bị (ví dụ: số nhận dạng quảng cáo và địa chỉ IP) và dữ liệu truy vấn (ví dụ: “t”, “tw”) từ Người dùng. Chúng tôi sử dụng thông tin này để cung cấp và cải thiện Dịch vụ Điều hướng, cũng như để cung cấp các sản phẩm và dịch vụ khác của Branch và nói chung là để phục vụ hoặc giao tiếp với Khách hàng của chúng tôi. Chúng tôi cũng có thể bỏ xác định danh tính hoặc tổng hợp dữ liệu mà chúng tôi thu thập thông qua Dịch vụ Điều hướng và sử dụng dữ liệu cho bất kỳ mục đích nào. Chúng tôi tiết lộ thông tin cho các nhà cung cấp dịch vụ và Khách hàng của mình và cũng để tuân thủ luật pháp, để bảo vệ chính chúng tôi và những người khác, hoặc như một phần của giao dịch kinh doanh. Người dùng có thể từ chối cho phép thu thập một số dữ liệu nhất định bằng cách làm theo hướng dẫn trong mục Lựa chọn của người dùng dưới đây. Vì chúng tôi cung cấp công nghệ hỗ trợ Dịch vụ Điều hướng cho Khách hàng của mình, nên họ có thể sử dụng một tên khác để mô tả việc họ sử dụng Dịch vụ Điều hướng của Branch (ví dụ, “Bộ tìm kiếm” hoặc “Bộ định vị””). Người dùng nên xem lại chính sách quyền riêng tư của nhà cung cấp thiết bị di động và ứng dụng di động mà họ sử dụng, chính sách đó có thể cung cấp cho Bạn các tùy chọn hoặc quyền bổ sung liên quan đến cách Khách hàng của chúng tôi sử dụng dữ liệu của Bạn.
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ Điều hướng (“Dịch vụ Điều hướng”), cho phép các nhà phát triển ứng dụng di động và tính năng của thiết bị bằng Dịch vụ Điều hướng ("Khách hàng" của chúng tôi) cung cấp các kết quả theo ngữ cảnh và các liên kết dựa trên mục đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") có quyền truy cập đơn giản để hoàn thành một hành động (ví dụ, để nhanh chóng điều hướng đến một trang chìm trong một ứng dụng cụ thể). Branch công nhận và tin rằng quyền riêng tư dữ liệu là quan trọng đối với tất cả người dùng Internet, do đó chúng tôi thiết kế và vận hành các dịch vụ của mình theo cách thức quyền riêng tư trên hết.
Chính sách quyền riêng tư Điều hướng của Branch (“Chính sách Quyền riêng tư Điều hướng”) giải thích các thông tin mà Branch sử dụng để cung cấp Dịch vụ Khám phá và cách chia sẻ cũng như bảo vệ dữ liệu mà Branch thu thập được thông qua Dịch vụ Điều hướng.
Xin lưu ý rằng Chính sách Quyền riêng tư Điều hướng này chỉ áp dụng cho Dịch vụ Điều hướng. Branch cũng cung cấp một trang web và các dịch vụ khác, một vài trong số đó có thể được Người dùng truy cập, thông qua việc sử dụng Dịch vụ Điều hướng, nhấp vào liên kết của Branch hoặc tương tác với ứng dụng hoặc trang web của khách hàng Branch. Để biết chính sách quyền riêng tư áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Điều hướng, vui lòng xem lại chính sách quyền riêng tư của Branch được đăng tại đây. Các Dịch vụ Điều hướng và Dịch vụ của Branch được mô tả trong chính sách quyền riêng tư của Branch, được gọi chung là “Nền tảng Branch”.
Dịch vụ Điều hướng là gì?
Branch cung cấp công nghệ để Khách hàng có thể cung cấp kết quả nội dung cho Người dùng của họ để trả lời các truy vấn. Chúng tôi làm điều này theo hai cách chính. Đầu tiên, Branch tận dụng dữ liệu từ Người dùng thông qua Dịch vụ Điều hướng và thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả để trả lời các truy vấn. Thứ hai, Branch cung cấp công nghệ liên kết sâu di động cho Khách hàng để trả về các liên kết sâu cho các truy vấn. “Liên kết sâu” có nghĩa là cung cấp các liên kết đến một phần nội dung cụ thể, thường có thể tìm kiếm được hoặc được lập chỉ mục trong một ứng dụng hoặc trên một trang web (ví dụ, “https://branch.io/security/”), thay vì trang đích của ứng dụng hoặc trang chủ của trang web (ví dụ, “https://branch.io”). Do đó, liên kết sâu cho phép Người dùng được chuyển hướng đến nội dung cụ thể trong ứng dụng. Nhìn chung, Branch không có mối quan hệ trực tiếp với Người dùng. Khi Khách hàng cài đặt công nghệ Branch trên ứng dụng của họ (qua giao diện lập trình ứng dụng và/hoặc bộ công cụ phát triển phần mềm), công nghệ này cho phép Khách hàng phản hồi các truy vấn của Người dùng với kết quả theo ngữ cảnh và các liên kết sâu dựa trên mục đích, từ đó giúp Người dùng bằng cách cung cấp cho họ các kết quả và các liên kết sâu để đơn giản hóa quyền truy cập nhằm hoàn thành một hành động (ví dụ: để xác định các nhà hàng lân cận, đặt mua đồ ăn giao tận nơi, đi đến một địa điểm hoặc tìm một liên hệ trên thiết bị của họ).
Branch thu thập thông tin nào từ Dịch vụ Điều hướng?
Dữ liệu người dùng
Dưới đây, chúng tôi giải thích thông tin nào chúng tôi thu thập từ Người dùng thông qua Dịch vụ Điều hướng. Chúng tôi xử lý thông tin theo cách phù hợp với mục đích mà thông tin đã được thu thập như mô tả dưới đây.
Chúng tôi yêu cầu mỗi Khách hàng cam kết chỉ chia sẻ với Branch những thông tin mà họ có được một cách hợp pháp và họ có quyền chia sẻ với Branch. Chúng tôi không khuyến khích Khách hàng chia sẻ thông tin nhạy cảm của Người dùng với chúng tôi, vì thông tin đó không cần thiết cho việc cung cấp Dịch vụ Điều hướng.
Bộ công cụ phát triển phần mềm (“SDK”) và các giao diện lập trình ứng dụng (“API”) bao gồm mã cho phép Khách hàng tích hợp và sử dụng Dịch vụ Điều hướng. Các SDK và API của Dịch vụ Điều hướng của Branch thu thập thông tin sau đây khi Khách hàng sử dụng SDK và/hoặc API trong các ứng dụng di động của họ, một số thông tin được coi là dữ liệu cá nhân theo luật hiện hành (nói cách khác, thông tin tự nó có thể xác định một cá nhân duy nhất hoặc có thể được liên kết trở lại với một cá nhân). Biểu đồ bên dưới tóm tắt thông tin được Dịch vụ Điều hướng thu thập tự động và thông tin này được thu thập cho mục đích gì.
| Thông tin được thu thập | Mục đích |
|---|---|
Mã nhận dạng quảng cáo (ví dụ: Google Ad ID hoặc IDFA) | Được sử dụng cho việc nhận dạng thiết bị và phục vụ các kết quả được cá nhân hóa và quảng cáo. |
Địa chỉ IP | Được sử dụng để biết được vị trí chung và cho mục đích thống kê. |
Mã quốc gia | Đây là mã ISO của quốc gia tương đương với mã quốc gia của nhà cung cấp SIM và được sử dụng để biết được vị trí cấp quốc gia. |
Ngôn ngữ thiết bị (quốc gia, ngôn ngữ) | Được sử dụng để tùy chỉnh kết quả và quảng cáo cho cài đặt quốc gia và ngôn ngữ của thiết bị. |
Truy vấn | Bất kỳ truy vấn nào do Người dùng gửi nhằm mục đích phản hồi các truy vấn của Người dùng. Các truy vấn có thể bao gồm thông tin xác định một cá nhân (ví dụ: nếu Người dùng tìm kiếm một người bạn tên là “John Smith” hoặc tìm kiếm tin tức về một người nổi tiếng cụ thể) cũng như thông tin không xác định bất cứ ai (ví dụ: quán “pizza lân cận” hoặc “ốp lưng điện thoại"). Các truy vấn có thể dựa trên Internet hoặc dựa trên thiết bị (ví dụ: để tìm kiếm một liên hệ hoặc một ứng dụng trên điện thoại của Người dùng). Đối với các truy vấn dựa trên Internet, chúng tôi thu thập thông tin được mô tả trong bảng này. Đối với các truy vấn dựa trên thiết bị, SDK của chúng tôi sẽ thu thập và lưu trữ cục bộ các thông tin trên thiết bị của Người dùng (ví dụ: danh bạ của Người dùng hoặc các ứng dụng được lưu trữ trên thiết bị của Người dùng), nhưng Branch không nhận được dữ liệu này. |
Kiểu mẫu thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Nhà sản xuất thiết bị | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Phiên bản hệ điều hành | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Trạng thái mạng di động (Nhà mạng) | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Độ phân giải màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Kích thước màn hình | Được sử dụng để cung cấp các kết quả và quảng cáo có liên quan và để báo cáo. |
Dữ liệu Phần mềm Dịch vụ Điều hướng | Thông tin về phần mềm Dịch vụ Điều hướng đang chạy trên điện thoại của bạn, bao gồm phiên bản, tên gói và thông tin Khách hàng (không phải Người dùng) liên quan đến cài đặt phần mềm. |
Dữ liệu tương tác | Thông tin liên quan đến các tương tác của Người dùng với Dịch vụ Điều hướng (ví dụ: biểu cảm, nhấp chuột), bao gồm các kết quả truy vấn, quảng cáo và/hoặc ứng dụng; được sử dụng để cải thiện Dịch vụ Điều hướng và để báo cáo. |
Trong một số trường hợp, Khách hàng đã cấu hình Dịch vụ Điều hướng để hoạt động trên một thiết bị mà không cần gửi mã nhận dạng quảng cáo hay truy vấn đến máy chủ Branch. Trong những trường hợp đó:
- Dịch vụ Điều hướng sẽ phân tích thông tin lưu trữ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo. Việc phân tích như vậy sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
- Branch có thể đọc địa chỉ IP trong một khoảng thời gian ngắn nhằm mục đích thống kê và đồng bộ hóa dữ liệu một cách ẩn danh từ các máy chủ của mình để cải thiện kết quả truy vấn và quảng cáo trên thiết bị.
Ngoài thông tin mà chúng tôi thu thập nêu trên, Dịch vụ Điều hướng có thể phân tích thông tin được lưu trữ trên thiết bị di động của bạn hoặc có thể truy cập thông qua các dịch vụ trên thiết bị di động của bạn để cung cấp các kết quả và quảng cáo phù hợp hơn cho nội dung ứng dụng di động để đáp ứng các truy vấn. Việc phân tích những thông tin có thể truy cập được thông qua thiết bị di động của bạn sẽ được tiến hành trong thiết bị của bạn và Branch không thu thập dữ liệu đó để thực hiện phân tích này.
Dữ liệu khách hàng & dữ liệu đăng lại
Khách hàng có thể cung cấp thông tin cho chúng tôi để giúp điều hướng quảng cáo tốt hơn đến đối tượng mong muốn của họ được cung cấp thông qua Dịch vụ Điều hướng (“Dữ liệu Khách hàng”). Branch xử lý Dữ liệu Khách hàng với tư cách là nhà cung cấp dịch vụ thay mặt cho khách hàng của mình đối với Dịch vụ Điều hướng và sẽ không sử dụng Dữ liệu này của khách hàng cho các mục đích khác.
Trong một số trường hợp, Branch cho phép Khách hàng không sử dụng các Dịch vụ khác của Branch, chẳng hạn như các công cụ thuộc tính của Branch, sử dụng Dịch vụ Điều hướng để phân phối quảng cáo liên quan đến các truy vấn của Người dùng. Khi điều này xảy ra, chúng tôi có thể nhận được dữ liệu từ nhà cung cấp dịch vụ bên thứ ba của Khách hàng đó, theo chỉ đạo của Khách hàng, về cách người dùng cuối của Khách hàng đó tương tác hoặc hợp tác với quảng cáo của Khách hàng (“Dữ liệu đăng lại”).
Branch xử lý tất cả Dữ liệu đăng lại mà Branch nhận được với tư cách là bên xử lý thay mặt cho từng Khách hàng cung cấp và Branch chỉ sử dụng Dữ liệu đăng lại đó để cung cấp Dịch vụ Điều hướng cho Khách hàng. Branch không kiểm soát các mục đích hoặc phương tiện xử lý Dữ liệu đăng lại của Khách hàng và không chịu trách nhiệm về việc Khách hàng thu thập, sử dụng hoặc tiết lộ Dữ liệu đăng lại.
Cách Branch sử dụng thông tin do Dịch vụ Điều hướng thu thập và Branch sử dụng thông tin nào để cung cấp Dịch vụ Điều hướng?
Dữ liệu mà Branch thu thập thông qua Dịch vụ Điều hướng được xử lý:
- để cung cấp, lưu giữ, tối ưu hóa, nghiên cứu và cải thiện Dịch vụ Điều hướng , bao gồm cả việc phát triển kết quả cho các truy vấn của Người dùng và cải thiện mức độ liên quan và/hoặc tính hữu ích của kết quả.
- để hiểu rõ hơn về cách thức và vị trí Người dùng nhấp vào một số liên kết sâu và những loại liên kết nào phổ biến.
- để cung cấp quảng cáo liên quan đến truy vấn của Người dùng.
- để đáp ứng các yêu cầu của Khách hàng và Khách hàng tiềm năng đối với Dịch vụ Điều hướng, bao gồm cả xử lý dữ liệu theo chỉ đạo của Khách hàng và chuyển dữ liệu Người dùng cho họ. Branch không kiểm soát cách Khách hàng sử dụng thông tin mà Branch chia sẻ với Khách hàng và Người dùng nên đọc chính sách quyền riêng tư của Khách hàng để hiểu cách Khách hàng sử dụng thông tin họ nhận được từ Branch.
- để sử dụng cho các mục đích kinh doanh nội bộ và của Khách hàng, bao gồm hỗ trợ cả Dịch vụ Điều hướng và các sản phẩm và dịch vụ khác của Branch, phát triển các sản phẩm và dịch vụ mới, tiếp thị các sản phẩm hoặc dịch vụ, hỗ trợ các sản phẩm và dịch vụ của Khách hàng của chúng tôi, và theo sự cho phép hoặc yêu cầu của luật hiện hành.
- để tạo các báo cáo dựa trên thông tin tổng hợp, là thông tin không thể được liên kết lại với bất kỳ cá nhân hoặc Khách hàng nào và chia sẻ các báo cáo này với công chúng.
Chúng tôi có thể tổng hợp và/hoặc hủy xác định dữ liệu mà chúng tôi thu thập. Sau khi dữ liệu đã được tổng hợp và/hoặc hủy xác định, Branch không sử dụng dữ liệu đó để nhận dạng cá nhân. Chúng tôi có thể sử dụng dữ liệu đã hủy xác định và/hoặc dữ liệu đã tổng hợp cho bất kỳ mục đích nào, bao gồm nhưng không giới hạn cho các mục đích nghiên cứu và tiếp thị, đồng thời cũng có thể chia sẻ dữ liệu đó với bất kỳ bên thứ ba nào, bao gồm các đối tác kinh doanh, Khách hàng và/hoặc những người khác.
Khi được cho phép bởi luật pháp và các thỏa thuận của chúng tôi với khách hàng, và với sự đồng ý của bạn (trong phạm vi luật pháp yêu cầu), Branch cũng có thể sử dụng dữ liệu thu thập được thông qua các dịch vụ khác của Branch để nâng cao và điều chỉnh kết quả truy vấn của Người dùng. Vui lòng xem chính sách quyền riêng tư của Branch để biết được các thông lệ quyền riêng tư của chúng tôi đối với các dịch vụ đó của Branch.
Việc Khách hàng của chúng tôi sử dụng thông tin
Chúng tôi yêu cầu Khách hàng của chúng tôi sử dụng Dịch vụ Điều hướng một cách có trách nhiệm và phù hợp với một số điều khoản và điều kiện nhất định. Branch không chịu trách nhiệm về các thông lệ dữ liệu của bất kỳ Khách hàng nào của chúng tôi thông qua Dịch vụ Điều hướng hoặc các phương thức khác. Các thông lệ của mỗi Khách hàng phải tuân theo chính sách quyền riêng tư cá nhân của mỗi Khách hàng. Người dùng nên xem lại chính sách quyền riêng tư của từng Khách hàng để hiểu cách Khách hàng đó xử lý thông tin Người dùng được thu thập thông qua Dịch vụ Điều hướng.
Lựa chọn của người dùng
Nếu khả thi, Bạn có thể thay đổi dữ liệu sẽ được gửi đến Branch bằng cách (1) xóa ứng dụng Khách hàng mà qua đó Bạn sử dụng Dịch vụ Điều hướng, (2) thay đổi cài đặt trong ứng dụng Khách hàng hoặc (3) khởi động lại hoặc cài đặt lại ứng dụng Khách hàng hoặc phần mềm thiết bị.
Không theo dõi
Dịch vụ Điều hướng được thiết kế cho các ứng dụng di động và do đó không phản hồi các tín hiệu “không theo dõi” của trình duyệt web.
Branch chia sẻ thông tin như thế nào?
Ngoài những cách được mô tả ở trên, Branch cũng có thể chia sẻ thông tin với những người khác trong các trường hợp sau:
- Với các nhà cung cấp bên thứ ba, nhà tư vấn và các nhà cung cấp dịch vụ khác làm việc cho chúng tôi và cần truy cập thông tin mà chúng tôi thu thập để thực hiện công việc đó, bao gồm lưu trữ đám mây, phân tích dữ liệu và theo dõi dự án. Các bên thứ ba này bị cấm sử dụng thông tin cho các mục đích ngoài việc thực hiện các dịch vụ cho chúng tôi hoặc để tuân thủ các yêu cầu pháp lý hiện hành.
- Với Khách hàng của chúng tôi và đại lý của họ, như mô tả trong Chính sách Quyền riêng tư Điều hướng này.
- Với khách hàng của các dịch vụ khác của Branch, bao gồm cả các nhà cung cấp hoặc đại lý của họ, nếu khách hàng yêu cầu, cho các mục đích phân bổ.
- Để tuân thủ luật pháp hoặc đáp ứng các yêu cầu hợp pháp và quy trình pháp lý để điều tra, ngăn chặn hoặc thực hiện hành động liên quan đến các hoạt động bị nghi ngờ hoặc thực tế bị cấm, bao gồm nhưng không giới hạn ở gian lận và các tình huống liên quan đến các mối đe dọa tiềm ẩn đối với sự an toàn thể chất của bất kỳ người nào.
- Để bảo vệ các quyền và tài sản của Branch, các đại lý, Khách hàng, Người dùng của chúng tôi và những người khác bao gồm việc thực thi các thỏa thuận, chính sách và mọi điều khoản và điều kiện hiện hành của chúng tôi.
- Liên quan đến đàm phán hoặc trong quá trình đàm phán về bất kỳ sự sát nhập, bán tài sản công ty, tài trợ hoặc mua lại toàn bộ hoặc một phần hoạt động kinh doanh của chúng tôi đối với một công ty khác.
Cách chúng tôi bảo mật thông tin mà chúng tôi thu thập
Việc bảo mật thông tin do Khách hàng của chúng tôi cung cấp và được thu thập thông qua Dịch vụ Điều hướng là rất quan trọng đối với chúng tôi. Branch đã thực hiện các biện pháp bảo vệ về kỹ thuật, hành chính và vật lý theo tiêu chuẩn ngành để giúp bảo vệ thông tin trên các máy chủ của chúng tôi chống lại truy cập, thay đổi, tiết lộ hoặc phá hủy trái phép. Bạn chịu trách nhiệm duy trì bảo mật cho các thiết bị và tài khoản trực tuyến của Bạn, chẳng hạn như không dùng chung mật khẩu giữa các thiết bị của Bạn.
Liên kết đến các dịch vụ khác
Dịch vụ Điều hướng liên kết đến các trang web và ứng dụng khác. Các miền khác này không do Branch kiểm soát và chúng tôi không xác nhận hoặc đưa ra bất kỳ tuyên bố nào về các trang web, ứng dụng hoặc các nền tảng truyền thông xã hội của bên thứ ba. Chúng tôi khuyến khích Bạn đọc chính sách quyền riêng tư của từng trang web và ứng dụng mà Bạn tương tác. Chúng tôi không xác nhận, thẩm tra hoặc phê duyệt và không chịu trách nhiệm về các thông lệ quyền riêng tư hoặc nội dung của các trang web hoặc ứng dụng khác đó. Việc truy cập các trang web hoặc ứng dụng khác này đều có rủi ro của riêng bạn.
Chính sách lưu giữ dữ liệu của chúng tôi
Dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng được lưu trữ ở dạng có thể xác định trong vòng không quá 7 ngày, sau đó dữ liệu này sẽ bị xóa hoặc được lấy bút danh. Bất kỳ và tất cả các nhật ký có bút danh sẽ bị xóa sau 12 tháng, trừ khi luật hiện hành có yêu cầu khác hoặc có thỏa thuận khác giữa Branch và Khách hàng.
Branch có thể lưu giữ thông tin do Dịch vụ Điều hướng thu thập sau những thời hạn này để ngăn chặn, phân tích hoặc phản hồi gian lận, hoặc để bảo vệ sự an toàn của Branch, Khách hàng, Người dùng hoặc công chúng.
Chính sách của chúng tôi về trẻ em
Dịch vụ Điều hướng không dành cho trẻ em. Chúng tôi yêu cầu Khách hàng đồng ý không cố tình gửi cho chúng tôi các dữ liệu liên quan đến bất kỳ trẻ em nào dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định). Nếu Bạn tin rằng chúng tôi có thể có bất kỳ thông tin nào từ hoặc về trẻ em dưới 13 tuổi (hoặc dưới 16 tuổi ở một số khu vực pháp lý nhất định) khi vi phạm chính sách này, vui lòng liên hệ với chúng tôi theo địa chỉ discoveryprivacy@branch.io, để Branch có thể nhanh chóng điều tra và xóa mọi thông tin thu thập được một cách không phù hợp.
Quyền của bạn
Theo luật hiện hành, Bạn có quyền truy cập, chỉnh sửa, xóa và hạn chế việc xử lý dữ liệu cá nhân của Bạn. Bạn cũng có quyền phản đối việc Branch xử lý dữ liệu của Bạn, tất cả đều phải phù hợp với luật hiện hành. Vì Branch không thể liên kết dữ liệu cá nhân thu thập thông qua Dịch vụ Điều hướng với một cá nhân cụ thể, nên Branch không thể xác minh danh tính của bất kỳ chủ thể dữ liệu cụ thể nào. Để tuân thủ các yêu cầu bảo mật của một số luật hiện hành, trong những tình huống như vậy, do đó, chúng tôi có thể từ chối xử lý yêu cầu của chủ thể dữ liệu và sẽ thông báo cho Bạn một cách phù hợp. Tuy nhiên, Branch cung cấp các cơ chế phản đối một số kiểu xử lý dữ liệu cá nhân của Bạn như nêu trong mục Lựa chọn của Người dùng ở trên.
Bạn có quyền khiếu nại về các hoạt động xử lý dữ liệu của chúng tôi bằng cách gửi đơn khiếu nại đến Cán bộ Bảo vệ Dữ liệu của chúng tôi, là người có thể được liên hệ qua mục “Liên hệ với chúng tôi” dưới đây hoặc với cơ quan giám sát.
Đạo luật về Quyền riêng tư của Người tiêu dùng California
Trên cùng
Đạo luật về Quyền riêng tư của Người tiêu dùng California năm 2018 (“CCPA”) cung cấp một số quyền nhất định cho các thể nhân là cư dân của California. Thông báo về quyền riêng tư CCPA của chúng tôi có sẵn tại đây.
Liên hệ với chúng tôi, các câu hỏi, thay đổi đối với Chính sách Quyền riêng tư Điều hướng này
Chúng tôi có thể thay đổi Chính sách Quyền riêng tư Điều hướng này bất cứ lúc nào theo quyết định riêng của chúng tôi. Chúng tôi sẽ đăng tất cả những thay đổi đối với Chính sách này trên trang này và sẽ cho biết ngày có hiệu lực của Chính sách đã sửa đổi ở đầu trang. Nếu Bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến Chính sách này, vui lòng liên hệ với Cán bộ Bảo vệ Dữ liệu của chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ discoveryprivacy@branch.io
นโยบายความเป็นส่วนตัวของ Branch Navigator
ปรับปรุงล่าสุดเมื่อวันที่ 11 ตุลาคม 2564
ภาพรวม
เราให้ความสำคัญกับความเป็นส่วนตัวและมุ่งมั่นที่จะให้บริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก ซึ่งรวมถึงการใช้การเก็บข้อมูลเท่าที่จำเป็น การจำกัดข้อมูลที่เราเปิดเผย และการใช้มาตรการเพื่อคุ้มครองข้อมูลของเรา ในขั้นสูง บริการ Branch Navigator ของเราช่วยให้ผู้ใช้ของลูกค้าควบคุมนำทางอุปกรณ์มือถือของตนได้ด้วยคำแนะนำที่เกี่ยวข้องมากขึ้นและความสามารถในการค้นหาที่ดีขึ้น สำหรับการให้บริการเหล่านี้ เราเก็บรวบรวมข้อมูลในระดับอุปกรณ์บางอย่าง (เช่น ตัวระบุโฆษณาและที่อยู่ IP) และข้อมูลข้อความค้นหา (เช่น “tw”) จากผู้ใช้ เราใช้ข้อมูลนี้เพื่อจัดหาและปรับปรุงบริการ Navigator ตลอดจนจัดหาผลิตภัณฑ์และบริการ Branch อื่น ๆ และโดยทั่วไปเพื่อให้บริการหรือสื่อสารกับลูกค้าของเรา นอกจากนี้ เรายังอาจแยกข้อมูลที่ระบุตัวบุคคลหรือรวมข้อมูลที่เราเก็บรวบรวมผ่านบริการ Navigator และใช้เพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง เราเปิดเผยข้อมูลแก่ผู้ให้บริการและลูกค้าของเราและยังเพื่อปฏิบัติตามกฎหมาย เพื่อคุ้มครองตนเองและผู้อื่น หรือเป็นส่วนหนึ่งของธุรกรรมทางธุรกิจ ผู้ใช้สามารถเลือกที่จะไม่ให้เก็บรวบรวมข้อมูลบางอย่างได้โดยทำตามคำแนะนำในหัวข้อทางเลือกของผู้ใช้ด้านล่าง เนื่องจากเราจัดหาเทคโนโลยีที่ขับเคลื่อนบริการ Navigator ให้กับลูกค้าของเรา ลูกค้าอาจใช้ชื่ออื่นเพื่ออธิบายการใช้บริการ Navigator ของ Branch (ตัวอย่างเช่น “ Scout" หรือ “Finder”) ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของผู้ให้บริการอุปกรณ์มือถือและแอปพลิเคชันบนมือถือที่ใช้ ซึ่งอาจทำให้คุณมีตัวเลือกหรือสิทธิ์เพิ่มเติมเกี่ยวกับวิธีที่ลูกค้าของเราใช้ข้อมูลของคุณ
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “ทางเรา”) ให้บริการการควบคุมนำทาง (“บริการ Navigator”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันบนมือถือและฟีเจอร์ของอุปกรณ์ที่ใช้บริการ Navigator (“ลูกค้า” ของเรา) สามารถให้ผลลัพธ์ตามบริบทและลิงก์ที่อิงตามความต้องการในแอปของตนได้ ทำให้ผู้ใช้ปลายทางของตน (“ผู้ใช้”) เข้าถึงเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้นได้ง่ายขึ้น (ตัวอย่างเช่น เพื่อนำไปสู่หน้าที่อยู่ลึกภายในแอปหนึ่งโดยเร็ว) Branch ตระหนักและเชื่อว่าความเป็นส่วนตัวของข้อมูลมีความสำคัญต่อผู้ใช้อินเทอร์เน็ตทั้งหมด ดังนั้นเราจึงออกแบบและจัดการบริการของเราโดยคำนึงถึงความเป็นส่วนตัวเป็นอันดับแรก
นโยบายความเป็นส่วนตัวของ Branch Navigator นี้ (“นโยบายความเป็นส่วนตัวของ Navigator”) อธิบายว่าข้อมูลใดที่ Branch ใช้ในการให้บริการ Navigator และวิธีการแชร์และคุ้มครองข้อมูลที่ Branch ได้รับผ่านบริการ Navigator
โปรดทราบว่านโยบายความเป็นส่วนตัวของ Navigator นี้ใช้กับบริการ Navigator เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และให้บริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าของ Branch ผ่านการใช้บริการ Navigator สำหรับนโยบายความเป็นส่วนตัวที่บังคับใช้กับเว็บไซต์ของ Branch และบริการของ Branch อื่น ๆ ซึ่งรวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการ Navigator โปรดตรวจสอบนโยบายความเป็นส่วนตัวของ Branch ที่ประกาศไว้ที่นี่ บริการ Navigator และบริการต่าง ๆ ของ Branch ที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Branch เรียกรวมว่า “แพลตฟอร์มของ Branch”
บริการ Navigator คืออะไร
Branch จัดหาให้ซึ่งเทคโนโลยีเพื่อให้ลูกค้าสามารถจัดผลลัพธ์ของเนื้อหาให้แก่ผู้ใช้เพื่อตอบสนองต่อข้อความค้นหา เราดำเนินการนี้โดยใช้สองวิธีหลัก ประการแรก Branch ใช้ประโยชน์จากข้อมูลจากผู้ใช้ผ่านบริการ Navigator และผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับผลลัพธ์ที่ตอบสนองต่อข้อความค้นหา ประการที่สอง Branch จัดหาให้ลูกค้าซึ่งเทคโนโลยีการเชื่อมโยงเชิงลึกสำหรับอุปกรณ์มือถือเพื่อส่งกลับการเชื่อมโยงเชิงลึกไปยังข้อความค้นหา “การเชื่อมโยงเชิงลึก” หมายถึงการจัดให้มีการเชื่อมโยงไปยังส่วนเนื้อหาที่เฉพาะเจาะจงที่ค้นหาหรือจัดทำดัชนีได้โดยทั่วไปในแอปหนึ่งแอปใดหรือบนเว็บไซต์หนึ่งเว็บไซต์ใด (เช่น “https://branch.io/security/”) แทนหน้าแลนดิ้งเพจของแอปหรือหน้าแรกของเว็บไซต์ (เช่น “https://branch.io”) การเชื่อมโยงเชิงลึกจึงช่วยนำผู้ใช้ไปยังเนื้อหาที่เฉพาะเจาะจงภายในแอป โดยทั่วไปแล้ว Branch ไม่มีความสัมพันธ์โดยตรงกับผู้ใช้ เมื่อลูกค้าติดตั้งเทคโนโลยี Branch บนแอปของตน (ผ่านส่วนต่อประสานโปรแกรมประยุกต์และ/หรือชุดพัฒนาซอฟต์แวร์) เทคโนโลยีนี้จะช่วยให้ลูกค้าสามารถตอบสนองต่อข้อความค้นหาของผู้ใช้ด้วยผลลัพธ์ตามบริบทและการเชื่อมโยงเชิงลึกที่อิงตามความต้องการ ซึ่งในทางกลับกันจะช่วยผู้ใช้ให้ได้รับผลลัพธ์และการเชื่อมโยงเชิงลึกที่จะทำให้เข้าถึงได้ง่ายขึ้นเพื่อการกระทำการอย่างใดอย่างหนึ่งให้เสร็จสิ้น (ตัวอย่างเช่น เพื่อระบุร้านอาหารใกล้เคียง สั่งอาหารเพื่อจัดส่ง เดินทางไปยังสถานที่หนึ่ง ๆ หรือค้นหาข้อมูลผู้ติดต่อบนอุปกรณ์ของตน)
ข้อมูลอะไรบ้างที่ Branch เก็บรวบรวมจากบริการ Navigator
ข้อมูลผู้ใช้
ด้านล่างนี้ เราอธิบายว่าเราเก็บรวบรวมข้อมูลใดบ้างจากผู้ใช้ผ่านบริการ Navigator เราประมวลผลข้อมูลตามวัตถุประสงค์การเก็บรวบรวมข้อมูลดังที่อธิบายไว้ด้านล่าง
เรากำหนดให้ลูกค้าแต่ละรายตกลงที่จะแชร์ให้ Branch เฉพาะข้อมูลที่ได้รับมาโดยชอบด้วยกฎหมายและที่มีสิทธิ์จะแชร์ให้ Branch ได้ เราไม่ส่งเสริมเป็นอย่างยิ่งให้ลูกค้าแชร์ข้อมูลผู้ใช้ที่เป็นข้อมูลที่มีความอ่อนไหวให้เรา เนื่องจากข้อมูลดังกล่าวไม่จำเป็นสำหรับการให้บริการ Navigator
ชุดพัฒนาซอฟต์แวร์ (“SDK”) และส่วนต่อประสานโปรแกรมประยุกต์(“API”) รวมถึงรหัสที่อนุญาตให้ลูกค้ารวมและใช้บริการ Navigator SDK และ API ของบริการ Navigatorของ Branch จะเก็บรวบรวมข้อมูลต่อไปนี้เมื่อลูกค้าใช้ SDK และ/หรือ API ในแอปบนอุปกรณ์มือถือของตน ซึ่งบางส่วนถือเป็นข้อมูลส่วนบุคคลภายใต้กฎหมายที่ใช้บังคับ (กล่าวคือ ข้อมูลที่อาจทำให้สามารถระบุตัวบุคคลหนึ่งบุคคลใดหรือสามารถใช้เชื่อมโยงกลับไปยังบุคคลหนึ่งบุคคลใดได้) ตารางด้านล่างนี้สรุปข้อมูลที่จะถูกเก็บรวบรวมโดยอัตโนมัติจากบริการ Navigator และวัตถุประสงค์การเก็บรวบรวมข้อมูล
| ข้อมูลที่เก็บรวบรวม | วัตถุประสงค์ |
|---|---|
ตัวระบุโฆษณา (เช่น Google Ad ID หรือ IDFA) | ใช้เพื่อการระบุอุปกรณ์และแสดงผลลัพธ์และโฆษณาที่ปรับตามแต่ละบุคคล |
ที่อยู่ IP | ใช้เพื่อให้ทราบตำแหน่งทั่วไปและเพื่อวัตถุประสงค์ในทางสถิติ |
รหัสประเทศ | ข้อมูลนี้เป็นรหัสประเทศ ISO ที่เทียบเท่ากับรหัสประเทศของผู้ให้บริการ SIM และใช้เพื่อให้ทราบตำแหน่งระดับประเทศ |
สถานที่ของอุปกรณ์ (ประเทศ ภาษา) | ใช้เพื่อการปรับผลลัพธ์และโฆษณาตามการตั้งค่าประเทศและภาษาของอุปกรณ์ |
ข้อความค้นหา | ข้อความค้นหาใด ๆ ที่ส่งโดยผู้ใช้เพื่อวัตถุประสงค์ในการตอบสนองต่อข้อความค้นหาของผู้ใช้ ข้อความค้นหาอาจรวมถึงข้อมูลที่ระบุตัวบุคคล (ตัวอย่างเช่น หากผู้ใช้ค้นหาเพื่อน “จอห์น สมิธ” หรือข่าวเกี่ยวกับผู้มีชื่อเสียงคนใดคนหนึ่ง) รวมทั้งข้อมูลที่ไม่ระบุตัวบุคคล (ตัวอย่างเช่น “พิซซ่าใกล้เคียง” หรือ “เคสโทรศัพท์”) ข้อความค้นหาอาจอิงตามอินเทอร์เน็ตหรืออิงตามอุปกรณ์ (ตัวอย่างเช่น เพื่อค้นหาข้อมูลผู้ติดต่อหรือแอปบนโทรศัพท์ของผู้ใช้) สำหรับข้อความค้นหาที่อิงตามอินเทอร์เน็ต เราเก็บรวบรวมข้อมูลที่อธิบายไว้ในตารางนี้ สำหรับข้อความค้นหาที่อิงตามอุปกรณ์ SDK ของเราจะเก็บรวบรวมและจัดเก็บข้อมูลในระดับเฉพาะที่ไว้ในอุปกรณ์ของผู้ใช้ (ตัวอย่างเช่น ข้อมูลผู้ติดต่อหรือแอปของผู้ใช้ที่เก็บไว้ในอุปกรณ์ของผู้ใช้) แต่ Branch จะไม่ได้รับข้อมูลนี้ |
รุ่นของอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ผู้ผลิตอุปกรณ์ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
เวอร์ชันระบบปฏิบัติการ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
สถานะเครือข่ายมือถือ (ผู้ให้บริการเครือข่าย) | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ความละเอียดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ขนาดหน้าจอ | ใช้เพื่อแสดงผลลัพธ์และการโฆษณาที่เกี่ยวข้อง และเพื่อการรายงาน |
ข้อมูลซอฟต์แวร์บริการ Navigator | ข้อมูลเกี่ยวกับซอฟต์แวร์บริการ Navigator ที่ทำงานบนโทรศัพท์ของคุณ ซึ่งรวมถึงเวอร์ชัน ชื่อแพ็กเกจ และข้อมูลลูกค้า (ไม่ใช่ผู้ใช้) ที่เกี่ยวข้องกับการติดตั้งซอฟต์แวร์ |
ข้อมูลการมีส่วนร่วม | ข้อมูลที่เกี่ยวข้องกับการโต้ตอบของผู้ใช้ (เช่น ความประทับใจ การคลิก) กับบริการ Navigator ซึ่งรวมถึงผลลัพธ์ข้อความค้นหา โฆษณา และ/หรือแอป ใช้เพื่อปรับปรุงบริการ Navigator และเพื่อการรายงาน |
ในบางกรณี ลูกค้าได้ตั้งค่าบริการ Navigator ให้ทำงานบนอุปกรณ์ได้โดยไม่ต้องส่งทั้งตัวระบุโฆษณา หรือข้อความค้นหาไปยังเซิร์ฟเวอร์ของ Branch ในกรณีเช่นนี้
- บริการ Navigator จะวิเคราะห์ข้อมูลที่เก็บไว้ในอุปกรณ์มือถือของคุณเพื่อแสดงผลลัพธ์และการโฆษณา การวิเคราะห์ดังกล่าวจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
- Branch อาจอ่านที่อยู่ IP ชั่วขณะเพื่อวัตถุประสงค์ในทางสถิติและเพื่อเชื่อมต่อข้อมูลจากเซิร์ฟเวอร์โดยไม่ระบุชื่อเพื่อปรับปรุงผลลัพธ์ข้อความค้นหาและการโฆษณาบนอุปกรณ์
นอกจากข้อมูลที่เราเก็บรวบรวมที่ระบุไว้ข้างต้นแล้ว บริการ Navigator อาจวิเคราะห์ข้อมูลที่จัดเก็บไว้ในอุปกรณ์มือถือของคุณหรือที่เข้าถึงได้ผ่านบริการของอุปกรณ์มือถือของคุณ เพื่อจัดให้ซึ่งผลลัพธ์ที่เกี่ยวข้องมากขึ้นกับและโฆษณาสำหรับเนื้อหาของแอปบนอุปกรณ์มือถือเพื่อตอบสนองต่อข้อความค้นหา การวิเคราะห์ข้อมูลดังกล่าวซึ่งเข้าถึงได้ผ่านอุปกรณ์มือถือของคุณจะดำเนินการภายในอุปกรณ์ของคุณ และ Branch จะไม่เก็บรวบรวมข้อมูลดังกล่าวเพื่อทำการวิเคราะห์นี้
ข้อมูลลูกค้าและข้อมูลโพสต์แบค
ลูกค้าอาจให้ข้อมูลกับเราเพื่อช่วยให้สามารถจัดโฆษณาไปยังผู้ชมที่ต้องการได้ดีขึ้นผ่านบริการ Navigator (“ข้อมูลลูกค้า”) Branch จะประมวลผลข้อมูลลูกค้าในฐานะผู้ให้บริการในนามของลูกค้าสำหรับบริการ Navigator และจะไม่ใช้ข้อมูลลูกค้านี้เพื่อวัตถุประสงค์อื่น
ในบางกรณี Branch อนุญาตให้ลูกค้าที่ไม่ได้ใช้บริการอื่น ๆ ของ Branch เช่น เครื่องมือระบุแหล่งที่มาของ Branch ใช้บริการ Navigator เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้ได้ ในกรณีนี้ เราอาจได้รับข้อมูลจากผู้ให้บริการที่เป็นบุคคลภายนอกของลูกค้าดังกล่าวตามคำแนะนำของลูกค้าเกี่ยวกับวิธีที่ผู้ใช้ปลายทางของลูกค้านั้นโต้ตอบหรือมีส่วนร่วมกับโฆษณาของลูกค้า (“ข้อมูลโพสต์แบค”)
Branch จะประมวลผลข้อมูลโพสต์แบคทั้งหมดที่ได้รับในฐานะผู้ประมวลผลในนามของลูกค้าแต่ละรายที่เป็นผู้ให้ข้อมูล และ Branch ใช้ข้อมูลโพสต์แบคนั้นเพื่อให้บริการ Navigator แก่ลูกค้าเท่านั้น Branch ไม่ได้ควบคุมวัตถุประสงค์หรือวิธีการประมวลผลข้อมูลโพสต์แบคโดยลูกค้า และจะไม่รับผิดชอบต่อการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลโพสต์แบคของลูกค้า
Branch ใช้ข้อมูลที่เก็บรวบรวมบริการ Navigator อย่างไรและข้อมูลใดที่ Branch ใช้เพื่อให้บริการ Navigator
ข้อมูลที่ Branch เก็บรวบรวมผ่านบริการ Navigator จะได้รับการประมวลผล:
- เพื่อจัดหา รักษา เพิ่มประสิทธิภาพ วิจัย และปรับปรุงบริการ Navigator รวมถึงเพื่อพัฒนาผลลัพธ์สำหรับข้อความค้นหาของผู้ใช้และปรับปรุงความเกี่ยวข้องและ/หรือประโยชน์ของผลลัพธ์
- เพื่อทำความเข้าใจให้ดีขึ้นว่าผู้ใช้เข้ามาคลิกลิ้งก์การเชื่อมโยงเชิงลึกได้อย่างไรและจากที่ใดและการเชื่อมโยงประเภทใดที่เป็นที่นิยม
- เพื่อแสดงโฆษณาที่เกี่ยวข้องกับข้อความค้นหาของผู้ใช้
- เพื่อตอบสนองคำร้องขอของลูกค้าและผู้ที่จะเป็นลูกค้าสำหรับบริการ Navigator ซึ่งรวมถึงการประมวลผลข้อมูลตามคำแนะนำของลูกค้าและการถ่ายโอนข้อมูลผู้ใช้ไปยังลูกค้า Branch ไม่ได้ควบคุมวิธีที่ลูกค้าใช้ข้อมูลที่ Branch แชร์กับลูกค้า และผู้ใช้ควรอ่านนโยบายความเป็นส่วนตัวของลูกค้าเพื่อทำความเข้าใจวิธีที่ลูกค้าใช้ข้อมูลที่ได้รับจาก Branch
- เพื่อใช้สำหรับวัตถุประสงค์ทางธุรกิจเป็นการและของลูกค้า ซึ่งรวมถึงเพื่อสนับสนุนทั้งบริการ Navigator และผลิตภัณฑ์และบริการของ Branch อื่น ๆ เพื่อพัฒนาผลิตภัณฑ์และบริการใหม่ ๆ เพื่อทำการตลาดผลิตภัณฑ์หรือบริการ เพื่อสนับสนุนผลิตภัณฑ์และบริการของลูกค้าของเรา และตามที่กระทำได้หรือกำหนดไว้โดยกฎหมายที่ใช้บังคับ
- เพื่อสร้างรายงานตามข้อมูลที่รวบรวมซึ่งเป็นข้อมูลที่ไม่สามารถเชื่อมโยงกลับไปยังบุคคลหรือลูกค้ารายใดรายหนึ่งได้ และเพื่อแชร์รายงานเหล่านี้กับสาธารณะ
เราอาจรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลที่เราเก็บรวบรวม หลังจากการรวบรวมและ/หรือแยกข้อมูลที่ระบุตัวบุคคลแล้ว Branch จะไม่ใช้ข้อมูลเพื่อระบุตัวบุคคล เราอาจใช้ข้อมูลที่ไม่ระบุตัวตนและ/หรือข้อมูลที่รวบรวมเพื่อวัตถุประสงค์ใดวัตถุประสงค์หนึ่ง รวมถึงแต่ไม่จำกัดเพียงเพื่อวัตถุประสงค์ในการวิจัยและทำการตลาด และยังอาจแชร์ข้อมูลดังกล่าวกับบุคคลภายนอก รวมถึงพันธมิตรทางธุรกิจ ลูกค้า และ/หรือบุคคลอื่น ๆ
ในกรณีที่สามารถกระทำได้ตามกฎหมายและข้อตกลงของเรากับลูกค้า และด้วยความยินยอมของคุณ (ตามขอบเขตที่กฎหมายกำหนด) Branch อาจใช้ข้อมูลที่เก็บรวบรวมผ่านบริการอื่น ๆ ของ Branch เพื่อปรับปรุงและปรับแต่งผลลัพธ์ของข้อความค้นหาของผู้ใช้ โปรดดูนโยบายความเป็นส่วนตัวของ Branch เพื่อทำความเข้าใจหลักปฏิบัติด้านความเป็นส่วนตัวของเราเกี่ยวกับบริการของ Branch เหล่านั้น
การใช้ข้อมูลของลูกค้าของเรา
เรากำหนดให้ลูกค้าของเราใช้ประโยชน์จากบริการ Navigator ด้วยความรับผิดชอบและเป็นไปตามข้อกำหนดและเงื่อนไขโดยเฉพาะ Branch จะไม่รับผิดชอบต่อการดำเนินการต่อข้อมูลของลูกค้าของเราผ่านบริการ Navigator หรืออื่น ๆ การดำเนินการของลูกค้าแต่ละรายอยู่ภายใต้นโยบายความเป็นส่วนตัวของลูกค้านั้นเอง ผู้ใช้ควรตรวจสอบนโยบายความเป็นส่วนตัวของลูกค้าแต่ละรายเพื่อทำความเข้าใจวิธีที่ลูกค้าปฏิบัติต่อข้อมูลผู้ใช้ที่เก็บรวบรวมผ่านบริการ Navigator
ทางเลือกของผู้ใช้
ในกรณีที่มี คุณสามารถปรับเปลี่ยนว่าข้อมูลใดจะถูกส่งไปยัง Branch ได้ด้วยการ (1) ลบแอปของลูกค้าที่คุณใช้บริการ Navigator ผ่าน (2) แก้ไขการตั้งค่าในแอปของลูกค้า หรือ (3) ตั้งค่าหรือติดตั้งแอปลูกค้าหรือซอฟต์แวร์ของอุปกรณ์ใหม่
ห้ามติดตาม
บริการ Navigator ได้รับการออกแบบมาสำหรับแอปพลิเคชันมือถือ ดังนั้นจึงไม่ตอบสนองต่อสัญญาณ “ห้ามติดตาม” ของเว็บเบราว์เซอร์
Branch จะแบ่งปันข้อมูลอย่างไร
นอกจากวิธีการที่อธิบายไว้ข้างต้นแล้ว Branch ยังอาจแชร์ข้อมูลกับผู้อื่นในสถานการณ์ต่อไปนี้:
- กับผู้ขายที่เป็นบุคคลภายนอก ที่ปรึกษา และผู้ให้บริการอื่น ๆ ที่ทำงานให้เราและต้องการการเข้าถึงข้อมูลที่เราเก็บรวบรวมเพื่อทำงานนั้น ซึ่งรวมถึงเพื่อการจัดเก็บข้อมูลบนคลาวด์ การวิเคราะห์ข้อมูล และการติดตามโครงการ บุคคลภายนอกเหล่านี้ไม่ได้รับอนุญาตให้ใช้ข้อมูลเพื่อวัตถุประสงค์อื่นนอกจากการให้บริการสำหรับเราหรือเพื่อปฏิบัติตามข้อกำหนดของกฎหมายที่ใช้บังคับ
- กับลูกค้าของเราและตัวแทนของลูกค้า ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Navigator นี้
- กับลูกค้าของบริการ Branch อื่น ๆ รวมถึงผู้ขายหรือตัวแทนของลูกค้าหากลูกค้าร้องขอ เพื่อวัตถุประสงค์ในการระบุแหล่งที่มา
- เพื่อปฏิบัติตามกฎหมายหรือเพื่อตอบสนองต่อคำร้องขอที่ชอบด้วยกฎหมายและกระบวนการทางกฎหมาย และเพื่อสอบสวน ป้องกัน หรือดำเนินการเกี่ยวกับกิจกรรมต้องห้ามที่ต้องสงสัยหรือที่เกิดขึ้นจริง ซึ่งรวมถึงแต่ไม่จำกัดเพียงการฉ้อฉลและสถานการณ์ที่เกี่ยวข้องกับภัยคุกคามที่อาจเกิดขึ้นต่อความปลอดภัยทางร่างกายของบุคคลใด ๆ
- เพื่อคุ้มครองสิทธิ์และทรัพย์สินของ Branch ตัวแทน ลูกค้า และผู้ใช้ของเรา และบุคคลอื่น ๆ รวมถึงเพื่อบังคับใช้ข้อตกลง นโยบาย และข้อกำหนดและเงื่อนไขของเราที่ใช้บังคับ
- ที่เกี่ยวข้องกับหรืออยู่ในระหว่างการเจรจาในการควบรวมกิจการ การขายทรัพย์สินของบริษัท การจัดหาเงินทุน หรือการซื้อกิจการทั้งหมดหรือบางส่วนของธุรกิจของเรากับบริษัทอื่น
วิธีที่เรารักษาความปลอดภัยข้อมูลที่เราเก็บรวบรวม
การรักษาความปลอดภัยของข้อมูลที่ลูกค้าของเราให้และเก็บรวบรวมผ่านบริการ Navigator เป็นสิ่งสำคัญสำหรับเรา Branch ได้ใช้การป้องกันทางเทคนิค การบริหารจัดการ และทางกายภาพตามมาตรฐานอุตสาหกรรมเพื่อช่วยคุ้มครองข้อมูลบนเซิร์ฟเวอร์ของเราจากการเข้าถึง การเปลี่ยนแปลง การเปิดเผย หรือการทำลายโดยไม่ได้รับอนุญาต คุณต้องรับผิดชอบในการรักษาความปลอดภัยของอุปกรณ์และบัญชีออนไลน์ของคุณ เช่น ไม่แชร์รหัสผ่านให้กับอุปกรณ์ของคุณ
ลิงก์ไปยังบริการอื่น ๆ
บริการ Navigator เชื่อมโยงไปยังเว็บไซต์และแอปอื่น ๆ Branch ไม่ได้ควบคุมโดเมนอื่น ๆ เหล่านี้และเราไม่รับรองหรือรับประกันใด ๆ เกี่ยวกับเว็บไซต์ แอป หรือแพลตฟอร์มโซเชียลมีเดียของบุคคลภายนอก เราส่งเสริมให้คุณอ่านนโยบายความเป็นส่วนตัวของแต่ละเว็บไซต์และแอปพลิเคชันที่คุณโต้ตอบด้วย เราไม่รับรอง กลั่นกรอง หรืออนุมัติ และจะไม่รับผิดชอบต่อการดำเนินการด้านความเป็นส่วนตัวหรือเนื้อหาของเว็บไซต์หรือแอปพลิเคชันอื่น ๆ ดังกล่าว คุณต้องรับความเสี่ยงในการเยี่ยมชมเว็บไซต์หรือแอปพลิเคชันอื่น ๆ เหล่านี้ด้วยตัวคุณเอง
นโยบายการเก็บรักษาข้อมูลของเรา
ข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator จะถูกจัดเก็บในรูปแบบที่สามารถระบุตัวตนได้ไม่เกิน 7 วัน หลังจากนั้นข้อมูลเหล่านี้จะถูกลบออกหรือใช้นามแฝง บันทึกที่ใช้นามแฝงใด ๆ และทั้งหมดจะถูกลบออกหลังจากผ่านไป 12 เดือน เว้นแต่กฎหมายที่ใช้บังคับกำหนดไว้เป็นอย่างอื่นหรือมีการตกลงไว้เป็นอย่างอื่นระหว่าง Branch และลูกค้า
Branch อาจเก็บรักษาข้อมูลที่บริการ Navigator เก็บรวบรวมไว้เกินช่วงเวลาเหล่านี้เพื่อป้องกันการฉ้อฉล การวิเคราะห์ หรือการตอบสนอง หรือเพื่อคุ้มครองความปลอดภัยของ Branch ลูกค้า ผู้ใช้ของตน หรือสาธารณะ
นโยบายของเราเกี่ยวกับเด็ก
บริการ Navigator ไม่ได้มีขึ้นเพื่อผู้เยาว์ เรากำหนดให้ลูกค้ายินยอมที่จะไม่ส่งข้อมูลเกี่ยวกับผู้เยาว์ที่อายุต่ำกว่า 13 ปีให้เราโดยเจตนา (หรืออายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) หากคุณเชื่อว่าเราอาจมีข้อมูลใด ๆ จากหรือเกี่ยวกับผู้เยาว์อายุต่ำกว่า 13 ปี (และที่อายุต่ำกว่า 16 ปีสำหรับบางราชอาณาจักร) อันเป็นการละเมิดนโยบายนี้ โปรดติดต่อเราที่ discoveryprivacy@branch.io เพื่อให้ Branch ตรวจสอบและลบข้อมูลใด ๆ ที่ไม่เหมาะสมที่ได้รับมาโดยทันที
สิทธิของคุณ
ภายใต้กฎหมายที่ใช้บังคับ คุณมีสิทธิ์ในการเข้าถึง แก้ไข ลบ และจำกัดการประมวลผลข้อมูลส่วนบุคคลของคุณ นอกจากนี้คุณยังมีสิทธิ์คัดค้านการที่ Branch ประมวลผลข้อมูลของคุณทั้งหมดตามกฎหมายที่ใช้บังคับ เนื่องจาก Branch ไม่สามารถเชื่อมโยงข้อมูลส่วนบุคคลที่เก็บรวบรวมผ่านบริการ Navigator กับบุคคลหนึ่งบุคคลใดได้ จึงเป็นไปไม่ได้ที่ Branch จะยืนยันตัวตนของเจ้าของข้อมูลส่วนบุคคลใด ๆ ได้ เพื่อให้สอดคล้องกับข้อกำหนดด้านความปลอดภัยของกฎหมายที่ใช้บังคับ ในสถานการณ์เช่นนี้ เราจึงอาจปฏิเสธที่จะดำเนินการตามคำร้องขอของเจ้าของข้อมูลและจะแจ้งให้คุณทราบตามนั้น อย่างไรก็ตาม Branch มีกลไกในการคัดค้านการประมวลผลข้อมูลส่วนบุคคลของคุณบางประเภทตามที่ระบุไว้ในหัวข้อทางเลือกของผู้ใช้ข้างต้น
คุณมีสิทธิ์ยื่นข้อร้องเรียนเกี่ยวกับกิจกรรมการประมวลผลข้อมูลของเราโดยยื่นข้อร้องเรียนกับเจ้าหน้าที่คุ้มครองข้อมูลของเรา ซึ่งสามารถติดต่อได้ตามหัวข้อ “ติดต่อเรา” ด้านล่าง หรือกับหน่วยงานที่กำกับดูแล
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย
กฎหมายความเป็นส่วนตัวของผู้บริโภคของแคลิฟอร์เนีย ปี 2561 (2018) (“CCPA”) ให้สิทธิบางประการแก่บุคคลทั่วไปที่มีถิ่นที่อยู่อาศัยในแคลิฟอร์เนีย ประกาศความเป็นส่วนตัวเกี่ยวกับ CCPA ของเรามีอยู่ที่นี่
ดต่อเรา ข้อสงสัย การเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator นี้
เราอาจเปลี่ยนแปลงนโยบายความเป็นส่วนตัวของ Navigator ได้ทุกเมื่อตามดุลยพินิจของเราแต่เพียงผู้เดียว เราจะประกาศการเปลี่ยนแปลงทั้งหมดของนโยบายนี้ในหน้านี้และจะระบุวันที่มีผลบังคับใช้ของนโยบายที่แก้ไขไว้ที่ด้านบนของหน้านี้ หากคุณมีข้อสงสัยหรือข้อเสนอแนะเกี่ยวกับนโยบายนี้ โปรดติดต่อเจ้าหน้าที่คุ้มครองข้อมูลของเราที่:
บริษัท Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
หรือทางอีเมลที่ discoveryprivacy@branch.io
Dasar Navigator Privasi Branch
Terakhir dikemas kini pada 11 Oktober 2021
Gambaran Keseluruhan
Kami menghargai privasi dan adalah komited untuk menyediakan perkhidmatan kami dengan kaedah yang mengutamakan privasi, termasuk dengan amalan pengurangan penggunaan data, mengehadkan maklumat yang kami dedahkan, dan melaksanakan langkah-langkah untuk melindungi data kami. Pada tahap yang tinggi, Perkhidmatan Navigator Branch kami membantu Pengguna kepada Pelanggan kami untuk menavigasi peranti mudah alih dengan cadangan yang lebih relevan dan keupayaan carian yang lebih baik. Untuk menyediakan perkhidmatan ini, kami mengumpul data tahap peranti tertentu (contohnya, pengecam iklan, alamat IP) dan data pertanyaan (contohnya, ”t” , “tw”) daripada para Pengguna. Kami menggunakan maklumat ini untuk menyediakan dan meningkatkan Perkhidmatan Navigator, serta untuk menyediakan produk dan perkhidmatan Branch yang lain, dan secara umumnya, untuk melayan atau berkomunikasi dengan Pelanggan kami. Kami juga mungkin memadamkan maklumat pengenalan atau mengumpulkan data yang kami kumpul melalui Perkhidmatan Navigator dan menggunakannya untuk apa-apa tujuan. Kami mendedahkan maklumat kepada penyedia perkhidmatan dan Pelanggan kami dan juga untuk mematuhi undang-undang, untuk melindungi diri kami dan orang lain, atau sebagai sebahagian daripada transaksi perniagaan. Pengguna boleh menarik diri daripada pengumpulan data tertentu dengan mengikuti arahan dalam bahagian Pilihan Pengguna di bawah. Oleh kerana kami menyediakan teknologi yang membekalkan Perkhidmatan Navigator kepada Pelanggan kami, mereka mungkin menggunakan nama yang berbeza untuk menerangkan penggunaan Perkhidmatan Navigator Branch mereka (contohnya, "Penjejak” atau “Pencari”"). Pengguna harus menyemak dasar privasi peranti mudah alih dan aplikasi mudah alih yang mereka gunakan, yang mungkin memberi Anda pilihan atau hak tambahan berkenaan cara Pelanggan kami menggunakan data Anda.
Pengenalan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan perkhidmatan Navigator (“Perkhidmatan Navigator”), yang membolehkan pembangun aplikasi mudah alih dan ciri peranti menggunakan Perkhidmatan Navigator (“Pelanggan” kami) untuk memberikan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna”) akses ringkas untuk melengkapkan tindakan tertentu (contohnya, untuk menavigasi dengan cepat ke halaman yang terperinci di dalam aplikasi tertentu). Branch menyedari dan mempercayai bahawa privasi data adalah penting bagi semua pengguna Internet, dan oleh itu, kami merancang dan mengendalikan perkhidmatan kami dengan cara yang mengutamakan privasi.
Dasar Privasi Navigator Branch ini ("Dasar Privasi Navigator ") menjelaskan apa maklumat yang digunakan oleh Branch adalah untuk menyediakan Perkhidmatan Navigator, dan bagaimana maklumat dikongsi dan dilindungi berdasarkan data yang diperoleh oleh Branch melalui Perkhidmatan Navigator.
Sila ambil maklum bahawa Dasar Privasi Navigator ini hanya terpakai untuk Perkhidmatan Navigator. Branch juga turut menawarkan laman web dan perkhidmatan-perkhidmatan lain, di mana beberapa di antaranya mungkin dapat diakses oleh Pengguna iaitu, melalui penggunaan Perkhidmatan Navigator mereka, mengklik pada pautan Branch atau berinteraksi dengan aplikasi atau laman web pelanggan Branch. Untuk dasar privasi yang berkenaan dengan laman web Branch dan perkhidmatan-perkhidmatan Branch yang lain, termasuk perkhidmatan-perkhidmatan yang boleh diakses oleh Pengguna melalui Perkhidmatan Navigator, sila semak dasar privasi Branch yang tersedia di sini. Perkhidmatan Navigator, dan perkhidmatan-perkhidmatan Branch yang dijelaskan dalam dasar privasi Branch, secara kolektif dikenali sebagai “Platform Branch”.
Apakah Perkhidmatan Navigator?
Branch menyediakan teknologi agar Pelanggan boleh memberikan Pengguna mereka hasil kandungan sebagai jawapan kepada pertanyaan. Kami melakukannya melalui dua cara utama. Pertama, Branch memanfaatkan data daripada Pengguna melalui Perkhidmatan Navigator dan melalui perkhidmatan-perkhidmatan Branch lain untuk meningkatkan dan menyesuaikan hasil sebagai jawapan kepada pertanyaan. Kedua, Branch menyediakan Pelanggan dengan teknologi pautan dalam mudah alih untuk mengembalikan pautan dalam kepada pertanyaan. "Pautan dalam" bermaksud menyediakan pautan kepada bahagian kandungan tertentu, yang umumnya boleh dicari atau diindeks, di dalam aplikasi atau laman web (contohnya," https://branch.io/security/"), berbeza dari halaman arahan aplikasi atau laman utama laman web (contohnya, "https://branch.io"). Oleh itu, Pautan dalam membolehkan Pengguna dihalakan kepada kandungan tertentu dalam sesuatu aplikasi. Branch secara umum tidak mempunyai hubungan langsung dengan Pengguna. Apabila Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antara muka pengaturcaraan aplikasi dan/atau kit pembangunan perisian), teknologi ini membolehkan Pelanggan menjawab pertanyaan Pengguna dengan hasil kontekstual dan pautan dalam yang berdasarkan tujuan, yang seterusnya membantu Pengguna dengan memberikan mereka hasil dan pautan dalam untuk memudahkan akses untuk melengkapkan sesuatu tindakan (contohnya, untuk mengenal pasti restoran berdekatan, memesan makanan untuk penghantaran, perjalanan ke suatu lokasi, atau mencari kenalan pada peranti mereka).
Apakah Maklumat yang Dikumpul oleh Branch dari Perkhidmatan Navigator?
Data Pengguna
Di bawah, kami menerangkan jenis maklumat yang kami kumpul daripada Pengguna melalui Perkhidmatan Navigator. Kami memproses maklumat dengan cara yang relevan untuk tujuan pengumpulannya seperti yang dijelaskan di bawah.
Kami memerlukan setiap Pelanggan komited untuk berkongsi dengan Branch hanya maklumat yang diperoleh secara sah dan yang berhak untuk dikongsi dengan Branch. Kami sangat tidak menggalakkan Pelanggan untuk berkongsi maklumat sensitif Pengguna dengan kami, kerana maklumat tersebut tidak diperlukan untuk penyediaan Perkhidmatan Navigator.
Kit pembangunan perisian (“SDK”) dan antara muka pengaturcaraan aplikasi (“API”) merangkumi kod yang membolehkan Pelanggan mengintegrasikan dan menggunakan Perkhidmatan Navigator. SDKs dan APIs Perkhidmatan Navigator Branch mengumpulkan maklumat berikut apabila Pelanggan menggunakan SDKs dan/atau APIs dalam aplikasi mudah alih mereka, di mana sesetengah daripadanya dianggap sebagai data peribadi berdasarkan undang-undang yang berkenaan (dengan kata lain, maklumat yang dengan sendirinya dapat mengenal pasti individu yang unik atau boleh dihubungkan kembali dengan seseorang individu). Carta di bawah meringkaskan maklumat yang dikumpul secara automatik oleh Perkhidmatan Navigator dan tujuan apa maklumat dikumpul.
| Maklumat yang Dikumpul | Tujuan |
|---|---|
Pengecam Iklan (contohnya, ID Google Ad atau IDFA) | Digunakan untuk pengenalpastian peranti dan memberikan hasil dan iklan yang diperibadikan. |
Alamat IP | Digunakan untuk memahami lokasi umum dan juga untuk tujuan statistik |
Kod Negara | Ini adalah kod negara ISO yang setara dengan kod negara penyedia SIM, dan digunakan untuk memahami lokasi di peringkat negara. |
Lokasi Peranti (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan mengikut tetapan negara dan bahasa peranti. |
Pertanyaan | Sebarang pertanyaan yang dikemukakan oleh Pengguna untuk tujuan menjawab pertanyaan Pengguna. Pertanyaan mungkin merangkumi maklumat yang mengenal pasti seseorang (contohnya, jika Pengguna mencari rakan "John Smith" atau berita mengenai selebriti tertentu) serta maklumat yang tidak mengenal pasti sesiapa (contohnya, "piza berdekatan" atau “pelapik telefon”). Pertanyaan mungkin berasaskan Internet atau berasaskan peranti (contohnya, untuk mencari kenalan atau aplikasi pada telefon Pengguna). Untuk pertanyaan berasaskan Internet, kami mengumpul maklumat yang dinyatakan dalam jadual ini. Untuk pertanyaan berasaskan peranti, SDK kami akan mengumpulkan dan menyimpan maklumat secara setempat pada peranti Pengguna (contohnya, kenalan Pengguna atau aplikasi yang tersimpan dalam peranti Pengguna), tetapi Branch tidak menerima data ini. |
Model Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Pembuat Peranti | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Rangkaian Mudah Alih (Pembekal) | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Saiz Skrin | Digunakan untuk memberikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perisian Perkhidmatan Navigator | Maklumat mengenai perisian Perkhidmatan Navigator yang beroperasi pada telefon anda, termasuk versi, nama pakej, dan maklumat Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perisian. |
Data Keterlibatan | Maklumat yang berkaitan dengan interaksi pengguna (contohnya, “impression”, “clicks”) dengan Perkhidmatan Navigator, termasuklah hasil pertanyaan, iklan, dan/atau aplikasi; yang digunakan untuk meningkatkan Perkhidmatan Navigator dan untuk tujuan pelaporan. |
Dalam kes tertentu, Pelanggan telah mengkonfigurasi Perkhidmatan Navigator untuk beroperasi pada peranti tanpa mengirim pengecam iklan atau pertanyaan kepada pelayan Branch. Dalam kes sedemikian,
- Perkhidmatan Navigator akan menganalisis maklumat yang disimpan pada peranti mudah alih anda untuk menyampaikan hasil dan iklan. Analisis sedemikian akan dilakukan dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis.
- Branch juga pada masa tertentu boleh membaca alamat IP bagi tujuan statistik serta menyegerakkan data secara tanpa nama dari pelayannya untuk meningkatkan jawapan hasil pertanyaan melalui peranti dan menambah baik pengiklanan.
Sebagai tambahan kepada maklumat yang kami kumpulkan yang telah dikenal pasti di atas, Perkhidmatan Navigator sebaliknya mungkin menganalisis maklumat yang disimpan di dalam peranti mudah alih anda atau yang boleh diakses melalui perkhidmatan peranti mudah alih anda untuk memberikan hasil yang lebih relevan kepada dan iklan kandungan aplikasi mudah alih sebagai jawapan kepada pertanyaan carian. Analisis maklumat tersebut akan dilakukan di dalam peranti anda, dan Branch tidak mengumpul data tersebut untuk melakukan analisis ini.
Data Pelanggan & Data Hantar Kembali
Pelanggan mungkin memberikan maklumat kepada kami untuk membantu mengarahkan iklan dengan lebih baik kepada pengguna yang mereka inginkan yang disampaikan melalui Perkhidmatan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia perkhidmatan bagi pihak pelanggannya untuk Perkhidmatan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam sesetengah kes, Branch membenarkan Pelanggan yang tidak menggunakan Perkhidmatan Branch lain, seperti peralatan atribusi, untuk menggunakan Perkhidmatan Navigator bagi menyampaikan pengiklanan yang berkaitan dengan pertanyaan Pengguna. Apabila perkara ini terjadi, kami mungkin menerima data daripada penyedia perkhidmatan pihak ketiga Pelanggan tersebut, atas arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi atau terlibat dengan pengiklanan Pelanggan (“Data Hantar Kembali”).
Branch memproses semua Data Hantar Kembali yang diterima sebagai pemproses bagi setiap Pelanggan yang menyediakannya dan Branch hanya menggunakan Data Hantar Kembali tersebut untuk menyediakan Perkhidmatan Navigator kepada Pelanggan. Branch tidak mengawal tujuan atau cara pemprosesan Data Hantar Kembali oleh Pelanggan dan tidak bertanggungjawab atas pengumpulan, penggunaan atau pendedahan Data Hantar Kembali oleh Pelanggan.
Bagaimana Branch Menggunakan Maklumat yang Dikumpulkan oleh Perkhidmatan Navigator, dan Apakah Maklumat yang Digunakan oleh Branch untuk Menyediakan Perkhidmatan Navigator?
Data yang dikumpul oleh Branch melalui Perkhidmatan Navigator diproses:
- untuk menyediakan, menyelenggarakan, mengoptimumkan, menyelidik, dan meningkatkan Perkhidmatan Navigator, termasuk mengembangkan hasil untuk pertanyaan Pengguna dan meningkatkan perkaitan dan/atau kegunaan hasil.
- untuk lebih memahami bagaimana dan dari mana Pengguna mengklik pautan dalam tertentu dan jenis pautan yang popular.
- untuk memaparkan iklan yang berkaitan dengan pertanyaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan bakal Pelanggan untuk Perkhidmatan Navigator, termasuk memproses data atas arahan Pelanggan dan memindahkan data Pengguna kepada mereka. Branch tidak mengawal bagaimana Pelanggan menggunakan maklumat yang dikongsi oleh Branch dengan Pelanggan, dan Pengguna harus membaca dasar privasi Pelanggan untuk memahami bagaimana Pelanggan menggunakan maklumat yang diterima daripada Branch.
- untuk digunakan bagi tujuan dalaman perniagaan dan Pelanggan, termasuk untuk menyokong kedua-dua Perkhidmatan Navigator, dan produk dan perkhidmatan Branch yang lain, membangunkan produk dan perkhidmatan baharu, memasarkan produk atau perkhidmatan, menyokong produk dan perkhidmatan Pelanggan kami, dan sebagaimana yang dibenarkan atau diperlukan oleh undang-undang yang berkenaan.
- untuk menghasilkan laporan berdasarkan maklumat teragregat, iaitu maklumat yang tidak dapat dihubungkan kembali kepada mana-mana individu atau Pelanggan, dan berkongsi laporan sedemikian dengan orang ramai.
Kami mungkin mengumpulkan dan/atau memadamkan maklumat pengenalan dalam data yang kami kumpul. Setelah data dikumpulkan dan/atau dipadamkan maklumat pengenalan, Branch tidak menggunakannya untuk mengenal pasti individu secara peribadi. Kami mungkin menggunakan data yang telah dipadamkan dan/atau digabungkan untuk sebarang tujuan, termasuk tanpa batasan, untuk penyelidikan dan pemasaran, dan mungkin berkongsi data tersebut dengan pihak ketiga, termasuk rakan-rakan niaga, Pelanggan, dan/atau lain-lain.
Jika dibenarkan oleh undang-undang dan perjanjian kami dengan pelanggan, dan dengan persetujuan anda (setakat mana yang dikehendaki oleh undang-undang), Branch juga mungkin menggunakan data yang dikumpulkan melalui perkhidmatan-perkhidmatan Branch yang lain untuk meningkatkan dan menyesuaikan hasil pertanyaan Pengguna. Sila lihat dasar privasi Branch untuk memahami amalan privasi kami untuk perkhidmatan Branch tersebut.
Penggunaan Maklumat Pelanggan Kami
Kami memerlukan Pelanggan kami menggunakan Perkhidmatan Navigator secara bertanggungjawab dan selaras dengan terma-terma dan syarat-syarat tertentu. Branch tidak bertanggungjawab terhadap amalan data mana-mana Pelanggan kami melalui Perkhidmatan Navigator atau sebaliknya. Amalan setiap Pelanggan adalah tertakluk pada dasar privasi setiap Pelanggan. Pengguna harus menyemak dasar privasi setiap Pelanggan untuk memahami bagaimana Pelanggan memperlakukan maklumat Pengguna yang dikumpul melalui Perkhidmatan Navigator.
Pilihan Pengguna
Jika boleh dan dibenarkan, anda mungkin dapat mengubahsuai data apa yang akan dihantar kepada Branch dengan (1) memadamkan aplikasi pelanggan di dalam Perkhidmatan Navigator, (2) mengubahsuai pengaturan di dalam aplikasi Pelanggan, atau (3) mengatur semula, atau memasang semula aplikasi Pelanggan atau perisian peranti pelanggan.
Jangan Jejak
Perkhidmatan Navigator direka bentuk untuk aplikasi mudah alih, dan oleh itu, tidak bertindak balas terhadap isyarat "jangan jejak" bagi pelayar web.
Bagaimanakah Branch Berkongsi Maklumat?
Selain cara-cara yang dijelaskan di atas, Branch juga mungkin berkongsi maklumat dengan orang lain dalam keadaan berikut:
- Dengan vendor pihak ketiga, perunding dan penyedia perkhidmatan lain yang bekerja untuk kami dan memerlukan akses kepada maklumat yang kami kumpulkan untuk melakukan kerja tersebut, termasuk untuk penyimpanan awan, analisis data, dan penjejakan projek. Pihak ketiga ini dilarang menggunakan maklumat tersebut untuk tujuan selain daripada melakukan perkhidmatan untuk kami atau untuk mematuhi syarat undang-undang yang berkenaan.
- Dengan Pelanggan kami dan ejen mereka, seperti yang dijelaskan dalam Dasar Privasi Navigator ini.
- Dengan pelanggan-pelanggan perkhidmatan-perkhidmatan Branch yang lain, termasuk vendor atau ejen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau untuk menjawab permintaan yang sah dan proses undang-undang dan untuk menyiasat, mencegah, atau mengambil tindakan mengenai aktiviti yang disyaki, atau aktiviti sebenar yang dilarang, termasuk tetapi tidak terbatas kepada penipuan dan situasi yang melibatkan ancaman potensi terhadap keselamatan fizikal seseorang.
- Untuk melindungi hak-hak dan harta Branch, ejen, Pelanggan, Pengguna kami, dan lain-lain termasuk untuk menguatkuasakan perjanjian, dasar, dan mana-mana terma-terma dan syarat-syarat yang berkenaan.
- Berhubung dengan atau semasa perundingan apa-apa penggabungan, penjualan aset syarikat, pembiayaan, atau pemerolehan semua atau sebahagian daripada perniagaan kami kepada syarikat lain.
Bagaimana Kami Melindungi Maklumat yang Kami Kumpul
Melindungi maklumat yang diberikan oleh Pelanggan kami dan dikumpul melalui Perkhidmatan Navigator adalah penting bagi kami. Branch telah melaksanakan langkah-langkah perlindungan teknikal, pentadbiran, dan fizikal mengikut piawaian industri untuk membantu melindungi maklumat pada pelayan kami daripada akses, perubahan, pendedahan atau pemusnahan yang tidak dibenarkan. Anda bertanggungjawab untuk menjaga keselamatan peranti dan akaun dalam talian Anda, seperti tidak berkongsi kata laluan untuk peranti Anda.
Pautan kepada Perkhidmatan Lain
Pautan Perkhidmatan Navigator kepada laman web dan aplikasi lain. Domain-domain lain ini tidak dikawal oleh Branch, dan kami tidak menyokong atau membuat sebarang representasi mengenai laman web, aplikasi, atau platform media sosial pihak ketiga. Kami menggalakkan Anda untuk membaca dasar privasi setiap laman web dan aplikasi yang Anda gunakan. Kami tidak menyokong, menyaring, atau meluluskan, dan tidak bertanggungjawab kepada amalan privasi atau kandungan laman web atau aplikasi lain. Melayari laman web atau aplikasi lain adalah atas risiko Anda sendiri.
Dasar Pengekalan Data Kami
Data peribadi yang dikumpul melalui Perkhidmatan Navigator adalah disimpan dalam bentuk yang dapat dikenal pasti tidak lebih daripada 7 hari, dan selepas itu, data tersebut dipadam atau disimpan dengan nama samaran. Sebarang dan semua log-log nama samaran akan dipadam selepas 12 bulan, kecuali jika diperlukan oleh undang-undang yang berkenaan atau dipersetujui antara Branch dan Pelanggan.
Branch mungkin menyimpan maklumat yang dikumpul oleh Perkhidmatan Navigator di luar jangka masa ini untuk pencegahan, analisis, atau tindak balas terhadap penipuan, atau untuk melindungi keselamatan Branch, Pelanggan, Pengguna atau orang ramai.
Dasar Kami Berkenaan Kanak-kanak
Perkhidmatan Navigator tidak ditujukan kepada kanak-kanak. Kami memerlukan Pelanggan bersetuju untuk tidak secara sengaja menghantar kepada kami data yang berkaitan dengan mana-mana kanak-kanak di bawah usia 13 tahun (atau, dalam bidang kuasa tertentu, di bawah 16 tahun). Jika Anda percaya bahawa kami mungkin mempunyai sebarang maklumat daripada atau tentang kanak-kanak di bawah 13 tahun (dan dalam bidang kuasa tertentu, di bawah 16 tahun) yang melanggar dasar ini, sila hubungi kami di discoveryprivacy@branch.io, agar Branch boleh melakukan penyiasatan segera dan memadamkan mana-mana maklumat yang diperoleh secara tidak sesuai.
Hak Anda
Di bawah undang-undang yang berkenaan, Anda berhak untuk mengakses, membetulkan, memadam dan menyekat pemprosesan data peribadi Anda. Anda juga berhak untuk membantah pemprosesan data Anda oleh Branch, semuanya bersesuaian dengan undang-undang yang berkenaan. Oleh kerana Branch tidak dapat mengaitkan data peribadi yang dikumpul melalui Perkhidmatan Navigator dengan individu tertentu, Branch tidak mungkin dapat mengesahkan identiti mana-mana subjek data tertentu. Untuk mematuhi syarat keselamatan undang-undang tertentu yang berkenaan, dalam keadaan sedemikian kami mungkin menolak untuk memproses permintaan subjek data dan akan memaklumkan Anda dengan sewajarnya. Namun demikian, Branch menyediakan mekanisme untuk membuat bantahan terhadap jenis pemprosesan data peribadi Anda yang tertentu seperti yang dinyatakan dalam bahagian Pilihan Pengguna di atas.
Anda berhak membuat aduan mengenai aktiviti pemprosesan data kami dengan mengajukan aduan kepada Pegawai Perlindungan Data kami yang dapat dihubungi melalui bahagian "Hubungi Kami" di bawah, atau dengan pihak berkuasa penyelia.
Akta Privasi Pengguna California
Akta Privasi Pengguna California 2018 (“CCPA”) memberikan hak tertentu kepada orang sebenar yang merupakan penduduk California. Notis privasi CCPA kami tersedia di sini.
Hubungi Kami, Soalan, Perubahan pada Dasar Privasi Navigator Ini
Kami mungkin menukar Dasar Privasi Navigator ini pada bila-bila masa mengikut budi bicara mutlak kami. Kami akan memaparkan semua perubahan pada Dasar ini di halaman ini dan akan menunjukkan tarikh penguatkuasaan Dasar yang diubah pada bahagian atas halaman. Jika anda mempunyai sebarang soalan atau cadangan berkenaan Dasar ini, sila hubungi Pegawai Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94406
atau melalui e-mel di discoveryprivacy@branch.io
Kebijakan Privasi Navigator Branch
Terakhir diperbarui 11 Oktober 2021
Ikhtisar
Kami menghargai privasi dan berkomitmen untuk menyediakan layanan dengan memprioritaskan privasi, termasuk dengan memberlakukan minimalisasi data, membatasi informasi yang diungkapkan, dan menerapkan langkah pengamanan data. Pada tingkat tinggi, Layanan Navigator Branch kami membantu Pengguna Pelanggan kami melakukan navigasi perangkat seluler mereka dengan menyediakan kemampuan pencarian yang ditingkatkan dan saran-saran yang lebih relevan . Untuk menyediakan layanan ini, kami mengumpulkan data tingkat perangkat tertentu (misalnya pengidentifikasi iklan dan alamat IP) dan data permintaan (misalnya “t”, ”tw”) dari Pengguna. Kami menggunakan informasi ini untuk menyediakan dan meningkatkan Layanan Navigator, serta menyediakan produk dan layanan Branch lainnya, dan secara umum melayani atau berkomunikasi dengan Pelanggan kami. Kami juga dapat menghapus identifikasi dan menggabungkan data yang kami kumpulkan melalui Layanan Navigator dan menggunakannya untuk tujuan apa pun. Kami mengungkapkan informasi kepada penyedia layanan kami dan Pelanggan, serta mematuhi undang-undang, untuk melindungi kami dan orang lain, atau sebagai bagian dari transaksi bisnis. Pengguna dapat menolak pengumpulan data tertentu dengan mengikuti petunjuk pada bagian Pilihan Pengguna di bawah. Karena kami menyediakan teknologi yang mendukung Layanan Navigator kepada Pelanggan, mereka dapat menggunakan nama lain untuk menjelaskan penggunaan Layanan Navigator dari Branch (contohnya adalah “Pemandu” atau “Pencari”). Pengguna harus meninjau kebijakan privasi penyedia perangkat selulernya dan aplikasi seluler yang mereka gunakan, yang mungkin memberi Anda opsi atau hak tambahan terkait cara Pelanggan kami menggunakan data Anda.
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”) menawarkan layanan navigasi (“Layanan Navigator”), yang memungkinkan pengembang aplikasi seluler dan fitur perangkat menggunakan Layanan Navigator kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberikan pengguna akhir mereka (“Pengguna”) akses sederhana untuk menyelesaikan tindakan (sebagai contoh, untuk memberikan navigasi secara cepat ke halaman yang mendalam di dalam aplikasi tertentu). Branch mengakui dan meyakini pentingnya privasi data bagi semua pengguna Internet, dan karenanya, kami merancang serta mengoperasikan layanan dengan cara yang memprioritaskan privasi.
Kebijakan Privasi Navigator Branch ini (“Kebijakan Privasi Navigator”) menjelaskan informasi yang digunakan oleh Branch untuk menyediakan Layanan Navigator, dan caranya membagikan serta melindungi data yang diperoleh dari Branch melalui Layanan Navigator.
Harap diperhatikan bahwa Kebijakan Privasi Navigator ini hanya berlaku pada Layanan Navigator. Branch juga menawarkan situs web dan layanan lain, yang beberapa di antaranya mungkin dapat diakses oleh Pengguna yang, melalui penggunaan Layanan Navigator mereka, mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web pelanggan Branch. Untuk kebijakan privasi yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Navigator, tinjau kebijakan privasi Branch yang diposting di sini. Layanan Navigator, dan layanan Branch yang dijelaskan dalam kebijakan privasi Branch, secara bersama-sama disebut sebagai “Platform Branch”.
Apa yang dimaksud dengan Layanan Navigator?
Branch menyediakan teknologi agar Pelanggan dapat menyediakan hasil konten yang sesuai dengan permintaan kepada Pengguna mereka. Kami melakukannya dengan dua cara utama. Pertama, Branch memanfaatkan data dari Pengguna melalui Layanan Navigator dan layanan Branch lainnya untuk meningkatkan dan menyesuaikan hasil dengan permintaan. Kedua, Branch memberikan teknologi penautan mendalam seluler bagi Pelanggan untuk menghasilkan tautan mendalam ke permintaan. “Penautan mendalam” berarti menyediakan tautan ke konten spesifik yang dapat dicari dan telah diindeks pada aplikasi atau situs web (misalnya “https://branch.io/security/”), alih-alih laman utama aplikasi atau laman beranda situs web (misalnya “https://branch.io”). Tautan mendalam memungkinkan Pengguna untuk diarahkan ke konten tertentu dalam aplikasi. Branch secara umum tidak berhubungan secara langsung dengan Pengguna. Saat Pelanggan memasang teknologi Branch pada aplikasi mereka (melalui antarmuka pemrograman aplikasi dan/atau kit pengembangan perangkat lunak), teknologi memungkinkan Pelanggan menanggapi permintaan Pengguna dengan hasil kontekstual dan tautan dalam berbasis tujuan, yang kemudian membantu Pengguna dengan memberikan hasil dan tautan mendalam untuk menyederhanakan akses guna menyelesaikan tindakan (sebagai contoh, mengidentifikasi restoran terdekat, memesan pengiriman makanan, melakukan perjalanan ke lokasi tertentu, atau menemukan kontak di perangkat mereka).
Informasi Apa yang Dikumpulkan oleh Branch dari Layanan Navigator?
Data Pengguna
Di bawah ini, kami menjelaskan informasi yang kami kumpulkan dari Pengguna melalui Layanan Navigator. Kami memproses informasi dengan cara yang relevan dengan tujuan pengumpulannya, sebagaimana dijelaskan di bawah.
Kami mengharuskan masing-masing Pelanggan berkomitmen untuk hanya membagikan informasi yang diperoleh secara sah dengan Branch dan yang berhak mereka bagikan dengan Branch. Kami sangat menyarankan agar Pelanggan tidak membagikan informasi Pengguna sensitif dengan kami karena informasi tersebut tidak diperlukan untuk menyediakan Layanan Navigator.
Kit pengembangan perangkat lunak (software development kit atau “SDK”) dan antar muka pemrograman aplikasi (aplication programming interface atau “API”) menyertakan kode yang memungkinkan Pelanggan mengintegrasikan dan menggunakan Layanan Navigator. SDK dan API Layanan Navigator Branch mengumpulkan informasi berikut saat Pelanggan menggunakan SDK dan/atau API pada aplikasi seluler mereka, yang beberapa dianggap sebagai data pribadi berdasarkan hukum yang berlaku (dengan kata lain, informasi yang dengan sendirinya mengidentifikasi individu unik atau dapat ditautkan kembali kepada individu). Bagan di bawah merangkum informasi yang secara otomatis dikumpulkan oleh Layanan Navigator dan tujuan pengumpulan informasi ini.
| Informasi yang Dikumpulkan | Tujuan |
|---|---|
Pengidentifikasi periklanan (misalnya ID Google Ad atau IDFA) | Digunakan untuk identifikasi perangkat serta menyediakan hasil dan periklanan yang disesuaikan. |
Alamat IP | Digunakan untuk memahami lokasi umum, dan untuk tujuan statistik. |
Kode Negara | Ini adalah kode negara ISO yang setara dengan kode negara penyedia SIM dan digunakan untuk memahami lokasi tingkat negara. |
Lokasi dan Bahasa Perangkat (negara, bahasa) | Digunakan untuk menyesuaikan hasil dan iklan untuk pengaturan negara dan bahasa perangkat. |
Permintaan | Segala permintaan yang dikirimkan oleh Pengguna untuk tujuan menanggapi permintaan Pengguna. Permintaan dapat mencakup informasi yang mengidentifikasi individu (contohnya, jika Pengguna mencari teman bernama “John Smith” atau berita mengenai selebritas tertentu) serta informasi yang tidak mengidentifikasi siapa pun (contohnya, “piza terdekat” atau “pelindung ponsel”). Permintaan dapat berbasis Internet atau perangkat (contohnya, untuk mencari kontak atau aplikasi pada ponsel Pengguna). Untuk permintaan berbasis Internet, kami mengumpulkan informasi yang dijelaskan dalam tabel ini. Untuk pertanyaan berbasis perangkat, SDK kami akan mengumpulkan dan menyimpan informasi secara lokal pada perangkat Pengguna (contohnya, kontak Pengguna atau aplikasi yang disimpan di perangkat Pengguna), namun Branch tidak menerima data ini. |
Model Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Produsen Perangkat | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Versi Sistem Operasi | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Status Jaringan Seluler (Operator) | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Resolusi Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Ukuran Layar | Digunakan untuk menyajikan hasil dan iklan yang relevan, dan untuk pelaporan. |
Data Perangkat Lunak Layanan Navigator | Informasi mengenai perangkat lunak Layanan Navigator yang dijalankan pada ponsel Anda, termasuk versi, nama paket, dan informasi Pelanggan (bukan Pengguna) yang berkaitan dengan pemasangan perangkat lunak. |
Data Keterlibatan | Informasi yang berkaitan dengan interaksi Pengguna (misalnya impresi, klik) dengan Layanan Navigator, termasuk permintaan hasil, iklan, dan/atau aplikasi; digunakan untuk meningkatkan Layanan Navigator dan untuk pelaporan. |
Dalam kasus tertentu, Pelanggan telah mengonfigurasikan Layanan Navigator untuk dioperasikan pada perangkat baik tanpa mengirimkan pengidentifikasi iklan, atau pertanyaan kepada server Branch. Dalam kasus tersebut:
- Layanan Navigator akan menganalisis informasi yang disimpan pada perangkat seluler Anda untuk menyajikan hasil dan iklan. Analisis tersebut akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
- Branch dapat untuk sementara membaca alamat IP untuk tujuan statistik dan menyinkronkan data secara anonim dari servernya untuk meningkatkan hasil permintaan dan iklan pada perangkat.
Selain informasi yang kami kumpulkan dan diidentifikasi di atas, Layanan Navigator dapat menganalisis informasi yang disimpan pada perangkat seluler Anda atau dapat diakses melalui layanan perangkat seluler Anda untuk menyuguhkan hasil dan iklan yang lebih relevan untuk konten aplikasi seluler dalam menanggapi permintaan. Analisis informasi tersebut dapat diakses melalui perangkat seluler Anda akan dilakukan dalam perangkat Anda, dan Branch tidak mengumpulkan data tersebut untuk menjalankan analisis ini.
Data Pelanggan & Data Postback
Pelanggan dapat menyediakan informasi kepada kami untuk membantu mengarahkan iklan kepada khalayak yang mereka inginkan secara lebih baik melalui Layanan Navigator (“Data Pelanggan”). Branch memproses Data Pelanggan sebagai penyedia layanan atas nama pelanggannya untuk Layanan Navigator dan tidak akan menggunakan Data Pelanggan ini untuk tujuan lain.
Dalam beberapa kasus, Branch mengizinkan Pelanggan yang tidak menggunakan Layanan Branch lain, seperti alat bantu atribusi Branch, untuk menggunakan Layanan Navigator guna menyediakan iklan sehubungan dengan permintaan Pengguna. Dalam hal ini, kami dapat menerima data dari penyedia layanan pihak ketiga Pelanggan, sesuai arahan Pelanggan, mengenai cara pengguna akhir Pelanggan berinteraksi dengan atau menanggapi iklan Pelanggan (“Data Postback”).
Branch memproses seluruh Data Postback yang diterimanya sebagai pemroses atas nama masing-masing Pelanggan yang menyediakannya, dan Branch menggunakan Data Postback tersebut hanya untuk menyediakan Layanan Navigator bagi Pelanggan. Branch tidak mengendalikan tujuan atau cara pemrosesan Data Postback oleh Pelanggan, dan tidak bertanggung jawab atas pengumpulan, penggunaan, atau pengungkapan Data Postback oleh Pelanggan.
Bagaimana Branch Menggunakan Informasi yang dikumpulkan oleh Layanan Navigator, dan Informasi Apa yang Digunakan Branch untuk Memberikan Layanan Navigator?
Data yang dikumpulkan Branch melalui Layanan Navigator diproses:
- untuk memberikan, memelihara, mengoptimalkan, meneliti, dan memperbaiki Layanan Navigator, termasuk untuk mengembangkan hasil permintaan Pengguna dan meningkatkan relevansi dan/atau kegunaan hasil.
- untuk lebih memahami cara dan asal Pengguna datang untuk mengeklik pada tautan mendalam tertentu dan jenis tautan yang populer.
- untuk menyajikan iklan sehubungan dengan permintaan Pengguna.
- untuk memenuhi permintaan Pelanggan dan calon Pelanggan atas Layanan Navigator, termasuk memproses data sesuai arahan Pelanggan dan mengirimkan data Pengguna kepada mereka. Branch tidak mengendalikan cara Pelanggan menggunakan informasi yang dibagikan Branch dengan Pelanggan, dan Pengguna harus membaca kebijakan privasi Pelanggan guna memahami cara Pelanggan menggunakan informasi yang mereka terima dari Branch.
- untuk digunakan demi tujuan bisnis internal dan Pelanggan, termasuk mendukung produk dan layanan Layanan Navigator dan Branch, mengembangkan produk dan layanan baru, memasarkan produk atau layanan, mendukung produk dan layanan Pelanggan kami, dan sebagaimana diizinkan atau diwajibkan oleh hukum yang berlaku.
- untuk menyusun laporan berdasarkan informasi agregat, yaitu informasi yang tidak dapat ditautkan kembali kepada orang perseorangan atau Pelanggan, dan membagikan laporan ini kepada publik.
Kami dapat menggabungkan dan/atau menghapus identitas data yang kami kumpulkan. Setelah data digabungkan dan/atau dihapus identitasnya, Branch tidak menggunakannya secara pribadi untuk mengidentifikasi individu. Kami dapat menggunakan data yang telah dihapus identitasnya dan/atau digabungkan untuk tujuan apa pun, termasuk tanpa batasan untuk tujuan penelitian dan pemasaran, dan juga dapat membagikan data tersebut kepada pihak ketiga mana pun, termasuk mitra bisnis, Pelanggan, dan/atau lainnya.
Apabila diizinkan oleh hukum dan perjanjian kami dengan pelanggan, dan dengan persetujuan Anda (sejauh diwajibkan oleh hukum), Branch juga dapat menggunakan data yang dikumpulkan melalui layanan Branch untuk meningkatkan dan menyesuaikan hasil permintaan Pengguna. Lihat kebijakan privasi Branch untuk memahami praktik privasi kami sehubungan dengan layanan Branch tersebut.
Penggunaan Informasi Pelanggan Kami
Kami mewajibkan Pelanggan menggunakan Layanan Navigator secara bertanggung jawab serta sesuai dengan syarat dan ketentuan tertentu. Branch tidak bertanggung jawab atas praktik data salah satu Pengguna kami melalui Layanan Navigator atau lainnya. Setiap praktik Pelanggan tunduk pada masing-masing kebijakan privasi individu Pelanggan. Pengguna harus meninjau kebijakan privasi masing-masing Pelanggan untuk memahami cara Pelanggan memperlakukan informasi Pengguna yang dikumpulkan melalui Layanan Navigator.
Pilihan Pengguna
Jika tersedia, Anda dapat mengubah data apa yang akan dikirim ke Branch dengan (1) menghapus aplikasi Pelanggan melalui penggunaan Layanan Navigator, (2) memodifikasi pengaturan dalam aplikasi Pelanggan, atau (3) mengatur atau menginstal ulang aplikasi atau perangkat lunak dari perangkat Pelanggan .
Jangan Lacak
Layanan Navigator dirancang untuk aplikasi seluler dan oleh karena itu, tidak akan menanggapi sinyal “jangan lacak” di peramban web.
Bagaimana Cara Branch Membagikan Informasi?
Selain cara yang dijelaskan di atas, Branch juga dapat membagikan informasi dengan pihak lain dalam keadaan berikut:
- Dengan vendor, konsultan, dan penyedia layanan pihak ketiga lain yang bekerja untuk kami serta membutuhkan akses ke informasi yang kami kumpulkan, termasuk penyimpanan cloud, analisis data, dan pelacakan proyek, untuk melakukan pekerjaan mereka. Pihak ketiga ini dilarang menggunakan informasi selain untuk tujuan melaksanakan layanan untuk kami atau mematuhi persyaratan hukum yang berlaku.
- Dengan Pelanggan kami dan agen mereka, sebagaimana dijelaskan dalam Kebijakan Privasi Navigator ini.
- Dengan pelanggan layanan Branch lain, termasuk vendor atau agen mereka, jika diminta oleh pelanggan, untuk tujuan atribusi.
- Untuk mematuhi undang-undang atau menanggapi permintaan hukum dan proses hukum, serta untuk menyelidiki, mencegah, atau mengambil tindakan terhadap dugaan atau kegiatan terlarang yang aktual, termasuk namun tidak terbatas pada penipuan dan situasi yang melibatkan kemungkinan ancaman terhadap keselamatan fisik seseorang.
- Untuk melindungi hak dan properti Branch, agen, Pelanggan, Pengguna kami, dan lainnya, termasuk untuk menegakkan perjanjian, kebijakan, serta syarat dan ketentuan kami yang berlaku.
- Sehubungan dengan atau selama negosiasi seputar merger, penjualan aset perusahaan, pendanaan, atau akuisisi semua atau sebagian bisnis kami kepada perusahaan lain.
Cara Kami Menyimpan Informasi yang Kami Kumpulkan
Penting bagi kami untuk mengamankan informasi yang disediakan oleh Pelanggan dan dikumpulkan melalui Layanan Navigator. Branch telah menerapkan pengamanan teknis, administrasi, dan fisik standar industri untuk membantu melindungi informasi dalam server kami terhadap akses, perubahan, pengungkapan, atau pemusnahan tanpa izin. Anda bertanggung jawab untuk memelihara keamanan perangkat dan akun online Anda sendiri, seperti tidak membagikan kata sandi ke perangkat Anda.
Tautan ke Layanan Lain
Layanan Navigator memberikan tautan ke situs web dan aplikasi lain. Domain lain ini tidak dikendalikan oleh Branch, dan kami tidak mendukung atau membuat pernyataan terkait situs web, aplikasi, atau platform media sosial milik pihak ketiga. Kami mendorong Anda untuk membaca kebijakan privasi setiap situs web dan aplikasi yang berinteraksi dengan Anda. Kami tidak mendukung, memeriksa, atau menyetujui, dan tidak bertanggung jawab terhadap praktik privasi atau konten dari situs web atau aplikasi lain. Risiko mengunjungi situs web atau aplikasi lain ditanggung oleh Anda sendiri.
Kebijakan Penyimpanan Data Kami
Data pribadi yang dikumpulkan melalui Layanan Navigator disimpan dalam bentuk yang dapat diidentifikasi tidak lebih dari 7 hari, yang setelahnya akan dihapus atau dibuat menjadi pseudonim. Setiap dan semua catatan pseudonim dihapus setelah 12 bulan, kecuali jika diwajibkan oleh hukum yang berlaku atau disetujui antara Branch dan Pelanggan.
Branch dapat menyimpan informasi yang dihapus oleh Layanan Navigator di luar periode ini untuk pencegahan penipuan, analisis, atau tanggapan, atau untuk melindungi keamanan Branch, Pelanggannya, Penggunanya, atau publik.
Kebijakan Kami Terkait Anak-anak
Layanan Navigator tidak ditujukan untuk anak-anak. Kami mewajibkan Pelanggan setuju untuk tidak mengirimkan data terkait anak-anak di bawah 13 tahun (atau, di yurisdiksi tertentu, 16 tahun) kepada kami. Apabila Anda meyakini bahwa kami mungkin memiliki informasi dari atau tentang anak berusia di bawah 13 tahun (dan, dalam yurisdiksi tertentu, 16 tahun) yang melanggar kebijakan ini, hubungi kami di navigator privacy@branch.io agar Branch dapat segera menyelidiki dan menghapus segala informasi yang diperoleh secara tidak pantas.
Hak Anda
Berdasarkan hukum yang berlaku, Anda memiliki hak untuk mengakses, memperbaiki, menghapus, dan membatasi pemrosesan data pribadi Anda. Anda juga memiliki hak untuk menolak pemrosesan Branch atas data Anda, yang semuanya sesuai dengan hukum yang berlaku. Karena Branch tidak dapat mengaitkan data pribadi yang dikumpulkan melalui Layanan Navigator dengan individu tertentu, tidak memungkinkan bagi Branch untuk secara wajar memverifikasi identitas subjek data tertentu. Untuk mematuhi persyaratan keamanan undang-undang tertentu yang berlaku, dalam keadaan tersebut, kami dapat menolak untuk memproses permintaan subjek data dan akan memberi tahu Anda sebagaimana mestinya. Namun demikian, Branch menyediakan mekanisme untuk menolak jenis pemrosesan tertentu dari data pribadi Anda sebagaimana ditetapkan dalam bagian Pilihan Pengguna di atas.
Anda memiliki hak untuk menyampaikan keluhan seputar kegiatan pemrosesan data kami dengan mengajukan keluhan kepada Pejabat Perlindungan Data kami yang dapat Anda hubungi melalui bagian “Hubungi Kami” di bawah atau kepada otoritas pengawas.
Undang-Undang Privasi Konsumen California
Undang-Undang Privasi Konsumen California tahun 2018 (California Consumer Privacy Act atau “CCPA”) menyediakan hak tertentu bagi individu yang bertempat tinggal di California. Pemberitahuan privasi CCPA kami tersedia di sini.
Hubungi Kami, Pertanyaan, Perubahan terhadap Kebijakan Privasi Navigator Ini
Kami dapat mengubah Kebijakan Privasi Navigator ini sewaktu-waktu sesuai dengan pertimbangan kami sendiri. Kami akan memposting semua perubahan terhadap Kebijakan ini pada laman ini dan memberi tahu tanggal berlakunya Kebijakan yang telah diubah di bagian atas laman. Apabila Anda memiliki pertanyaan atau saran seputar Kebijakan ini, hubungi Pejabat Perlindungan Data kami di:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
atau melalui email di discoveryprivacy@branch.io
Informativa sulla Privacy di Branch Navigator
Ultimo aggiornamento 11 ottobre 2021
Descrizione generale
Teniamo molto alla privacy e ci impegniamo a fornire i nostri servizi in un modo che garantisca innanzitutto la tutela della stessa, anche esercitando la minimizzazione dei dati, la limitazione delle informazioni che divulghiamo e l'implementazione di misure per la salvaguardia dei nostri dati. In generale, i nostri Servizi Branch Navigator aiutano gli Utenti dei nostri Clienti a navigare nei loro dispositivi mobili con suggerimenti più pertinenti e capacità di ricerca migliorate. Per fornire questi servizi, raccogliamo alcuni dati a livello dei dispositivi (ad esempio, l'identificativo pubblicitario e l'indirizzo IP) e i dati di ricerca (ad esempio, "t", “tw”) dagli Utenti. Utilizziamo queste informazioni per fornire e migliorare i Servizi Navigator, così come per fornire altri prodotti e servizi di Branch, e in generale per aiutare o comunicare con i nostri Clienti. Possiamo anche de-identificare o aggregare i dati che raccogliamo attraverso i Servizi Navigator e utilizzarli per qualsiasi scopo. Forniamo informazioni ai nostri fornitori di servizi e ai nostri Clienti, oltre che per conformarci alle leggi, per proteggere noi stessi e gli altri, o come parte di una transazione commerciale. Gli Utenti possono scegliere di non partecipare ad alcune raccolte di dati seguendo le istruzioni nella sezione "Scelte dell'Utente" riportata di seguito. Dal momento che forniamo la tecnologia che alimenta i Servizi Navigator ai nostri Clienti, questi possono usare un nome diverso per descrivere il proprio utilizzo dei Servizi Navigator di Branch (ad esempio, "Scout” o ”Finder"). Gli Utenti devono consultare le informative sulla privacy dei fornitori del loro dispositivo mobile e delle applicazioni mobili che utilizzano, che possono darTi ulteriori opzioni o diritti in merito a come i nostri Clienti utilizzano i Tuoi dati.
Introduzione
Branch Metrics, Inc. ("Branch" o "noi") offre un servizio Navigator (i “Servizi Navigator”) che consente agli sviluppatori di applicazioni e funzionalità per dispositivi mobili che utilizzano i Servizi Navigator (i nostri "Clienti") di fornire risultati contestuali e link intent-based nelle proprie app, offrendo ai propri utenti finali ("Utenti") un accesso semplificato per completare un’azione (ad esempio, navigare velocemente verso una pagina in profondità di una determinata app). Branch riconosce e ritiene che la privacy dei dati sia importante per tutti gli utilizzatori di Internet, e per questo motivo progettiamo e gestiamo i nostri servizi in modo da garantire innanzitutto la privacy.
La presente Informativa sulla Privacy di Branch Navigator (la "Informativa sulla Privacy di Navigator") descrive quali informazioni Branch utilizza per fornire i Servizi Navigator e in che modo condivide e protegge i dati ottenuti da Branch attraverso i Servizi Navigator.
Si prega di notare che questa Informativa sulla Privacy di Navigator si applica solo ai Servizi Navigator. Branch offre anche un sito internet e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che, attraverso l'utilizzo dei Servizi Navigator, fanno clic su un link di Branch o interagiscono con un'applicazione o un sito internet di un cliente di Branch. Per le norme sulla privacy applicabili al sito di Branch e agli altri servizi di Branch, inclusi i servizi a cui gli Utenti possono accedere attraverso i Servizi Navigator, consultare l'informativa sulla privacy di Branch, disponibile qui. I Servizi Navigator, unitamente ai servizi di Branch descritti nell'informativa sulla privacy di Branch, sono collettivamente definiti "Piattaforma Branch".
Che cosa sono i Servizi Navigator?
Branch fornisce la tecnologia per consentire ai Clienti di fornire ai propri Utenti i contenuti in risposta alle richieste di informazioni. Lo facciamo in due modi diversi. In primo luogo, Branch sfrutta i dati degli Utenti attraverso i Servizi Navigator e attraverso altri servizi di Branch per migliorare e personalizzare i risultati in risposta alle domande. In secondo luogo, Branch fornisce ai clienti la tecnologia mobile di deep linking che consente di restituire link dettagliati alle richieste di informazioni. Il "deep linking" implica la possibilità di fornire link ad un contenuto specifico, generalmente ricercabile o indicizzato, in un'applicazione o su un sito internet (ad es. “https://branch.io/security/”), piuttosto che alla landing page dell’app o alla home page sul sito (ad es., “https://branch.io”). I deep link consentono quindi agli Utenti di essere indirizzati a contenuti specifici all'interno di un'app. Generalmente Branch non ha un rapporto diretto con gli Utenti. Nel momento in cui i Clienti installano la tecnologia di Branch sulle proprie app (tramite un'interfaccia di programmazione dell'applicazione e/o un kit di sviluppo software), la tecnologia consente ai Clienti di rispondere alle richieste degli Utenti con risultati contestuali e deep link intent-based, che a loro volta aiutano gli Utenti fornendo loro risultati e deep link che semplificano l'accesso al completamento di un'azione (ad esempio, per identificare ristoranti nelle vicinanze, ordinare cibo da asporto, spostarsi in un luogo o trovare un contatto sul proprio dispositivo).
Quali informazioni vengono raccolte da Branch tramite i Servizi Navigator?
Informazioni degli Utenti
Di seguito, spieghiamo quali informazioni vengono raccolte dagli Utenti attraverso i Servizi Navigator. Trattiamo le informazioni in maniera rilevante per lo scopo per cui sono state raccolte, come descritto di seguito.
Richiediamo che ogni Cliente si impegni a condividere con Branch solo le informazioni che ha ottenuto legalmente e solo nel caso in cui abbia il diritto di condividerle con Branch. Sconsigliamo vivamente ai Clienti di condividere con noi le informazioni sensibili degli Utenti, in quanto tali informazioni non sono necessarie per la fornitura dei Servizi Navigator.
I kit di sviluppo software (“SDK”) e le interfacce di programmazione delle applicazioni (“API”) includono un codice che consente ai Clienti di integrare e utilizzare i Servizi Navigator. Gli SDK e le API dei Servizi Branch Navigator raccolgono le seguenti informazioni quando i Clienti utilizzano gli SDK e/o le API nelle loro applicazioni mobili, alcuni dei quali sono considerati dati personali ai sensi delle normative vigenti (in altre parole, informazioni che di per sé possono identificare un individuo unico o che possono essere collegate ad un individuo). La tabella seguente riassume le informazioni raccolte automaticamente dai Servizi Navigator e per quali finalità queste vengono raccolte.
Informazioni Raccolte | Finalità |
Identificativo pubblicitario (ad es., Google Ad ID o IDFA) | Serve per l'identificazione dei dispositivi e per fornire risultati e pubblicità personalizzati. |
Indirizzo IP | Serve per capire la posizione generale e per finalità statistiche. |
Codice del Paese | Si tratta dell'equivalente del codice paese ISO per il codice paese del fornitore di SIM ed è utilizzato per comprendere l'ubicazione a livello nazionale. |
Localizzazione del dispositivo (paese, lingua) | Serve per personalizzare i risultati e la pubblicità in base alle impostazioni del paese e della lingua del dispositivo. |
Richiesta | Qualsiasi richiesta presentata da un Utente al fine di rispondere alle richieste dell'Utente. Le richieste possono includere informazioni che identificano un individuo (ad esempio, se un Utente cerca un amico "John Smith" o notizie su una particolare celebrità) così come informazioni che non identificano nessuno (ad esempio, "pizza nelle vicinanze" o "custodie per il telefono"). Le richieste possono essere effettuate su Internet o su dispositivi (ad esempio, la ricerca di un contatto o di un'applicazione sul telefono di un Utente). Per le richieste effettuate su Internet, raccogliamo le informazioni descritte in questa tabella. Per le richieste effettuate sul dispositivo, il nostro SDK raccoglierà e memorizzerà localmente le informazioni sul dispositivo di un Utente (ad esempio, i contatti di un Utente o le applicazioni memorizzate sul dispositivo di un Utente), ma Branch non riceverà questi dati. |
Modello del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Produttore del dispositivo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Versione del sistema operativo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Stato della rete mobile (Vettore) | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Risoluzione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dimensione dello schermo | Serve per fornire risultati e pubblicità rilevanti e per la rendicontazione. |
Dati Software dei Servizi Navigator | Informazioni relative al software del Servizio Navigator in esecuzione sul tuo telefono, compresa la versione, il nome del pacchetto e le informazioni sul Cliente (non Utente) associate all’installazione del software. |
Dati sull’engagement | Informazioni relative alle interazioni di un Utente (ad esempio impressions, clicks) con i Servizi Navigator, compresi i risultati delle richieste, le pubblicità e/o le applicazioni mobili; utilizzate per migliorare i Servizi Navigator e per la rendicontazione. |
In alcuni casi, i Clienti hanno configurato i Servizi Navigator per operare su un dispositivo senza inviare l’identificativo pubblicitario, o la richiesta ai server di Branch. In tali casi:
- i Servizi Navigator analizzeranno le informazioni memorizzate sul tuo dispositivo mobile per fornire risultati e pubblicità. Tale analisi sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
- Branch può momentaneamente leggere un indirizzo IP per finalità statistiche e per sincronizzare anonimamente dati dai suoi server al fine di migliorare i risultati delle richieste sul dispositivo e la pubblicità.
In aggiunta alle informazioni che raccogliamo identificate sopra, i Servizi Navigator possono altrimenti analizzare le informazioni memorizzate sul tuo dispositivo mobile o accessibili attraverso i servizi del tuo dispositivo mobile per fornire risultati più rilevanti e pubblicità per i contenuti delle applicazioni mobili in risposta ad una richiesta. L’analisi di tali informazioni accessibili attraverso il tuo dispositivo mobile sarà condotta all’interno del tuo dispositivo e Branch non raccoglierà tali dati per condurre questa analisi.
Informazioni dei Clienti e Dati Postback
I Clienti possono fornirci informazioni per aiutarci a indirizzare meglio la pubblicità al pubblico desiderato attraverso i Servizi Navigator (“Informazioni dei Clienti”). Branch tratta le Informazioni dei Clienti in qualità di fornitore di servizi per conto dei propri Clienti per i Servizi Navigator e non le utilizzerà per altri scopi.
In alcuni casi, Branch consente ai Clienti che non utilizzano altri servizi di Branch, come gli strumenti di attribuzione di Branch, di utilizzare i Servizi Navigator per fornire pubblicità in relazione alle richieste degli Utenti. In tal caso, potremmo ricevere dati dai fornitori di servizi di terze parti dei Clienti, a discrezione di questi ultimi, in merito a come gli utenti finali di tali Clienti interagiscono o si confrontano con la pubblicità dei Clienti (“Dati Postback”).
Branch tratta tutti i Dati Postbak che riceve in qualità di responsabile per conto di ciascun Cliente che li fornisce e Branch utilizza i Dati Postback solo per fornire i Servizi Navigator al Cliente. Branch non determina le finalità o i mezzi del trattamento dei Dati Postback da parte del Cliente e non è responsabile per la raccolta, l’uso o la divulgazione dei Dati Postback da parte del Cliente.
In che modo Branch utilizza le informazioni raccolte dai Servizi Navigator e quali informazioni utilizza Branch per fornire tali Servizi Navigator?
Le informazioni raccolte da Branch tramite i Servizi Navigator vengono trattate:
- per fornire, mantenere, ottimizzare, ricercare e migliorare i Servizi Navigator, anche al fine di sviluppare i risultati per le ricerche dell'Utente e di migliorare la pertinenza e/o l'utilità dei risultati;
- per comprendere meglio come e da dove gli Utenti scelgono di cliccare su determinati deep link e quali tipi di link risultano più popolari;
- per pubblicare annunci pubblicitari in relazione alle richieste degli Utenti;
- per soddisfare le richieste dei Clienti e dei potenziali Clienti per i Servizi Navigator, incluso il trattamento dei dati a cura del Cliente e il trasferimento dei dati dell'Utente a questi ultimi. Branch non controlla il modo in cui i Clienti utilizzano le informazioni che Branch condivide con i Clienti, e gli Utenti dovrebbero leggere le informative sulla privacy dei Clienti per capire in che modo i Clienti utilizzano le informazioni che ricevono da Branch;
- per utilizzarle per scopi aziendali interni e del Cliente, anche a supporto sia dei Servizi Navigator che di altri prodotti e servizi di Branch, per sviluppare nuovi prodotti e servizi, per commercializzare prodotti o servizi, per supportare i prodotti e i servizi dei nostri Clienti e secondo quanto consentito o previsto dalla normativa vigente;
- per creare report basati su informazioni aggregate, che sono informazioni che non possono essere collegate a nessuna singola persona o Cliente, e condividere questi report direttamente con il pubblico.
Potremmo aggregare e/o de-identificare le informazioni che raccogliamo. Una volta che i dati saranno stati aggregati e/o de-identificati, Branch non utilizzerà i dati per identificare personalmente qualcuno. Potremmo utilizzare dati de-identificati e/o aggregati per qualsiasi scopo, inclusi, a titolo esemplificativo ma non esaustivo, scopi di ricerca e di marketing, e potremmo anche condividere tali dati con terzi, inclusi partner commerciali, Clienti e/o altri.
Laddove consentito dalla legge e dai nostri accordi con i clienti, e con il consenso dell'Utente (nella misura prevista dalla legge), Branch può anche utilizzare i dati raccolti attraverso altri servizi Branchper migliorare e personalizzare i risultati delle richieste dell'Utente. Consultare l'Informativa sulla privacy di Branch per comprendere le nostre procedure in materia di privacy in relazione a tali servizi offerti da Branch.
Utilizzo delle Informazioni dei nostri Clienti
Richiediamo che i nostri Clienti utilizzino i Servizi Navigator in maniera responsabile e in conformità con alcuni termini e condizioni. Branch non assume responsabilità per il trattamento dei dati di nessuno dei nostri Clienti, tramite i Servizi Navigator o in altri modi. Le procedure adottate da ogni Cliente sono soggette alla specifica politica sulla privacy individuale di ogni Cliente. Gli Utenti dovrebbero consultare le informative sulla privacy di ogni Cliente per capire in che modo tale Cliente tratta le informazioni dell'Utente raccolte attraverso i Servizi Navigator.
Scelte dell’Utente
Quando disponibile, potresti avere la possibilità di modificare quali dati verranno inviati a Branch, nei seguenti modi: (1) cancellando l'applicazione del Cliente mediante la quale utilizzi i Servizi Navigator, (2) modificando le impostazioni nell’applicazione del Cliente, o (3) re-impostando o re-installando l’applicazione del Cliente o il software del dispositivo.
Non tracciare
I Servizi Navigator sono concepiti per applicazioni mobili, pertanto non reagiscono ai segnali di "non tracciare" dei browser.
In quali circostanze Branch condivide le Informazioni?
Oltre alle modalità sopra descritte, Branch può condividere informazioni con terze parti come indicato di seguito:
- Con fornitori terzi, consulenti e altri fornitori di servizi che lavorano per noi e necessitano di accedere alle informazioni che raccogliamo per svolgere questo lavoro, compresi il cloud storage, l'analisi dei dati e il monitoraggio dei progetti. A tali soggetti è vietato utilizzare le informazioni per scopi diversi dall'esecuzione di servizi per conto nostro o dall'adempimento dei requisiti di legge applicabili.
- Con i nostri Clienti e i loro agenti, come descritto nella presente Informativa sulla Privacy di Navigator.
- Con i clienti di altri servizi di Branch, inclusi i loro fornitori o agenti, se richiesto dal cliente, a fini di attribuzione.
- Per rispettare le leggi o rispondere a richieste legittime e a procedimenti legali, e per indagare, prevenire o agire in merito ad attività proibite sospette o attuali, incluse, a titolo esemplificativo ma non esaustivo, frodi e situazioni che comportano potenziali minacce alla sicurezza fisica di qualsiasi persona.
- Per proteggere i diritti e la proprietà di Branch, dei nostri agenti, dei nostri Clienti, degli Utenti e di altri, anche al fine di far rispettare i nostri accordi, le nostre politiche e tutti i termini e le condizioni applicabili.
- In relazione a o durante la contrattazione di qualsiasi fusione, vendita di beni aziendali, finanziamento o acquisizione della totalità o di una parte della nostra attività a un'altra società.
Come proteggiamo le Informazioni che raccogliamo
Garantire la sicurezza delle informazioni fornite dai nostri Clienti e raccolte attraverso i Servizi Navigator è fondamentale per noi. Branch ha implementato misure di sicurezza tecniche, amministrative e fisiche secondo gli standard del settore per contribuire a proteggere le informazioni sui nostri server contro l'accesso non autorizzato, l'alterazione, la divulgazione o la distruzione. L'Utente è responsabile del mantenimento della sicurezza dei propri dispositivi e dei propri account online, come ad esempio la non condivisione delle password dei propri dispositivi.
Collegamenti ad altri Servizi
I Servizi Navigator rimandano ad altri siti web e applicazioni. Questi altri domini non sono controllati da Branch, e non riconosciamo né forniamo alcuna garanzia in merito a siti, applicazioni o piattaforme di social media di terze parti. Consigliamo di leggere le informative sulla privacy di ogni sito e di ogni applicazione con cui si interagisce. Noi non riconosciamo, esaminiamo o approviamo e non siamo responsabili per le informative sulla privacy o i contenuti di tali altri siti o applicazioni. La visita di questi altri siti web o applicazioni è a rischio e pericolo dell'Utente.
Il nostro Regolamento sulla Conservazione dei Dati
I dati personali raccolti tramite i Servizi Navigator sono conservati in forma identificabile per non più di 7 giorni, dopo di che vengono rimossi o pseudonimizzati. Qualunque registrazione pseudonimizzata viene cancellata dopo 12 mesi, a meno che non sia diversamente richiesto dalla legge applicabile o diversamente concordato tra Branch e il Cliente.
Branch può conservare le informazioni raccolte dai Servizi Navigator al di là di questi periodi per la prevenzione delle frodi, l'analisi o la risposta, o per proteggere la sicurezza di Branch, dei suoi Clienti, degli Utenti o del pubblico.
Il nostro Regolamento in merito ai Bambini
I Servizi Navigator non sono rivolti ai bambini. Richiediamo che i Clienti si impegnino a non inviarci consapevolmente dati relativi a bambini al di sotto dei 13 anni (o, in alcune giurisdizioni, al di sotto dei 16 anni). Se si ritiene che potremmo avere qualsiasi informazione da o su un bambino sotto i 13 anni (e in alcune giurisdizioni sotto i 16 anni) in violazione di questa normativa, vi preghiamo di contattarci all'indirizzo discoveryprivacy@branch.io, in modo che Branch possa prontamente indagare e cancellare qualsiasi informazione ottenuta in modo inappropriato.
I Tuoi Diritti
Ai sensi della legge in vigore, hai il diritto di accedere, rettificare, cancellare e limitare il trattamento dei Tuoi dati personali. Inoltre, hai diritto di opporti al trattamento dei Tuoi dati da parte di Branch, il tutto in conformità con la legge applicabile. Dal momento che Branch non può associare i dati personali raccolti tramite i Servizi Navigator con un particolare individuo, non è ragionevolmente possibile per Branch verificare l'identità di un particolare soggetto dei dati. Per rispettare i requisiti di sicurezza di alcune leggi in vigore, in tali circostanze possiamo dunque rifiutare di trattare la richiesta dell'interessato e Ti informeremo di conseguenza. Branch fornisce, tuttavia, meccanismi per opporsi ad alcuni tipi di trattamento dei Tuoi dati personali come indicato nella sezione Scelte dell'Utente di cui sopra.
Hai il diritto di presentare reclami in merito alle nostre attività di trattamento dei dati personali rivolgendoti al nostro responsabile della protezione dei dati, che può essere contattato tramite la sezione "Contattaci" qui sotto o tramite un'autorità di controllo.
California Consumer Privacy Act
Il California Consumer Privacy Act del 2018 (“CCPA”) garantisce alcuni diritti alle persone fisiche residenti in California. La nostra informativa sulla privacy CCPA è disponibile qui.
Come contattarci e fare domande; modifiche alla presente Informativa sulla Privacy di Navigator
Possiamo modificare la presente Informativa sulla Privacy di Navigator in qualsiasi momento a nostra esclusiva discrezione. Pubblicheremo tutte le modifiche alla presente Informativa su questa pagina e indicheremo in apertura di pagina la data di entrata in vigore di tali modifiche. Per qualsiasi domanda o suggerimento in merito alla presente Informativa, contattare il nostro Responsabile della protezione dei dati personali all'indirizzo:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o tramite e-mail, scrivendo all’indirizzo: discoveryprivacy@branch.io
Branch Navigator Datenschutzerklärung
Zuletzt aktualisiert am 11. Oktober 2021
Überblick
Wir legen großen Wert auf Datenschutz und es ist für uns selbstverständlich, unsere Dienste in einer Weise anzubieten, bei der Datenschutz an erster Stelle steht. Dazu gehört die Datenminimierung, die Begrenzung der von uns weitergegebenen Informationen und die Einführung von Schutzmaßnahmen für unsere Daten. Mit Hilfe unserer Branch Navigator-Dienste können unsere Kunden ihren Nutzern die Bedienung ihrer mobilen Endgeräte mittels verbesserter Vorschläge und relevanter Suchergebnisse erleichtern. Um diese Dienste anbieten zu können, sammeln wir bestimmte Daten der Endgeräte der Nutzer (z. B. Werbe-ID, und IP-Adresse) und Daten aus Suchanfragen (z. B. „t“, „tw“). Wir verwenden diese Informationen für die Bereitstellung und Verbesserung der Navigator-Dienste, um andere Produkte und Dienstleistungen von Branch anzubieten und im Allgemeinen unseren Kunden zu dienen oder mit ihnen zu kommunizieren. Außerdem kann es sein, dass wir Daten, die wir über die Navigator-Dienste sammeln, unkenntlich machen oder aggregieren und sie für weitere Zwecke verwenden. Die Weitergabe von Informationen durch uns erfolgt an unsere Dienstleister und Kunden und zur Einhaltung von Gesetzen, zum Schutz von uns und anderen oder als Teil eines Geschäftsvorgangs. Nutzer können der Erfassung bestimmter Daten widersprechen, indem sie den nachstehenden Anweisungen im Abschnitt Nutzerauswahl folgen. Da wir unseren Kunden Technologien zur Verfügung stellen, mit denen die Navigator-Dienste betrieben werden, können diese einen anderen Namen verwenden, um ihren Gebrauch der Navigator-Dienste von Branch zu beschreiben (z. B. „Scout“ oder „Finder“). Nutzer sollten die Datenschutzerklärungen der von ihnen verwendeten mobilen Geräteanbieter und Anwendungen prüfen. Diese gewähren Ihnen möglicherweise zusätzliche Optionen oder Rechte hinsichtlich der Nutzung Ihrer Daten durch unsere Kunden.
Einleitung
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Navigationsdienst an (die „Navigator-Dienste“), der es Entwicklern von Apps und Gerätefunktionen (unseren „Kunden“) ermöglicht, mit Hilfe der Navigator-Dienste kontextbezogene Ergebnisse und absichtsbasierte Links in ihren Apps zur Verfügung zu stellen, wodurch ihre Endnutzer („Nutzer“) vereinfachten Zugriff auf die Ausführung einer Aktion erhalten (z. B. um schnell zu einer bestimmten Seite innerhalb einer bestimmten Anwendung zu navigieren). Branch würdigt Datenschutz und ist überzeugt, dass Datenschutz für alle Internetnutzer wichtig ist. Deshalb entwickeln und betreiben wir unsere Dienste in einer Weise, bei der Datenschutz an erster Stelle steht.
In dieser Navigator-Datenschutzerklärung von Branch (die „Navigator-Datenschutzerklärung“) wird erläutert, welche Informationen Branch verwendet, um die Navigator-Dienste bereitzustellen, und wie Daten, die Branch über die Navigator-Dienste erhält, weitergegeben und geschützt werden.
Bitte beachten Sie, dass diese Navigator-Datenschutzerklärung nur für die Navigator-Dienste gilt. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die über die Navigator-Dienste auf einen Branch-Link klicken oder mit einer App oder Website eines Branch-Kunden interagieren. Informationen zu den Datenschutzbestimmungen für die Website und andere Dienste von Branch, einschließlich der Dienste, auf die Nutzer über die Navigator-Dienste zugreifen können, finden Sie in den hier veröffentlichten Datenschutzbestimmungen von Branch. Die Navigator-Dienste und die in der Branch-Datenschutzerklärung beschriebenen Dienste von Branch bilden zusammen die „Branch- Plattform“.
Was sind die Navigator-Dienste ?
Branch stellt Technologie bereit, mit der Kunden ihren Nutzern Inhaltsergebnisse als Antwort auf Anfragen liefern können. Dies erfolgt hauptsächlich auf zwei Arten. Erstens nutzt Branch Daten von Nutzern über die Navigator-Dienste und andere Dienste von Branch, um die Ergebnisse bei der Beantwortung von Anfragen zu verbessern und anzupassen. Zweitens stellt Branch Kunden eine mobile Deep-Link-Technologie zur Verfügung, damit sie mit Deep Links auf Anfragen antworten können. „Deep Linking“ bedeutet, dass anstelle der Startseite der App oder der Website (z. B. „https://branch.io“) Links zu bestimmten, meist durchsuchbaren oder indizierten Inhalten in einer App oder auf einer Website (z. B. „https://branch.io/security/“) bereitgestellt werden. Somit können Nutzer über Deep Links zu bestimmten Inhalten innerhalb einer App geleitet werden. Branch unterhält grundsätzlich keine direkte Beziehung zu den Nutzern. Wenn Kunden die Branch-Technologie in ihren Apps installieren (über eine Programmierschnittstelle und/oder ein Softwareentwicklungspaket), können Kunden mit Hilfe der Technologie auf die Anfragen der Nutzer mit kontextbezogenen Ergebnissen und absichtsbasierten Deep Links reagieren. Dies wiederum hilft den Nutzern, indem sie Ergebnisse und Deep Links erhalten, die den Zugriff auf das Ausführen einer Aktion vereinfachen (z. B. um Restaurants in der Nähe zu ermitteln, Essen beim Lieferdienst zu bestellen, an einen Ort zu reisen oder einen Kontakt auf ihrem Gerät zu finden).
Welche Informationen sammelt Branch über die Navigator-Dienste ?
Nutzerdaten
Im Folgenden erklären wir, welche Informationen wir von Nutzern über die Navigator-Dienste sammeln. Wie nachstehend beschrieben, verarbeiten wir Informationen auf eine Weise, die für den Zweck, für den sie gesammelt wurden, relevant ist.
Wir setzen voraus, dass sich jeder Kunde verpflichtet, nur Informationen an Branch weiterzugeben, die er rechtmäßig erhalten hat und dass er über die Berechtigung verfügt, diese Informationen an Branch weiterzugeben. Wir raten Kunden dringend davon ab, vertrauliche Nutzerinformationen an uns weiterzugeben, da diese Informationen für die Bereitstellung der Navigator-Dienste nicht notwendig sind.
Softwareentwicklungspakete („SDKs”) und Anwendungsprogrammierschnittstellen („APIs”) enthalten einen Code, mit dem Kunden die Navigator-Dienste integrieren und verwenden können. Die SDKs und APIs der Navigator-Dienste von Branch sammeln die folgenden Informationen, wenn Kunden die SDKs und/oder APIs in ihren mobilen Apps verwenden. Einige dieser Daten werden nach geltendem Recht als personenbezogene Daten (mit anderen Worten: Informationen, die selbst eine eindeutige Person identifizieren oder mit einer Person in Verbindung gebracht werden können) betrachtet. Die folgende Tabelle fasst die Informationen zusammen, die von den Navigator-Diensten automatisch gesammelt werden, und zu welchen Zwecken dies erfolgt.
Gesammelte Information | Zweck |
Werbe-ID (z. B. Google Ad ID oder IDFA) | Wird zur Geräteidentifikation und zur Bereitstellung personalisierter Ergebnisse und Werbung verwendet. |
IP-Adresse | Wird zur Erfassung des allgemeinen Standorts und für statistische Zwecke verwendet. |
Ländercode | Dieser entspricht dem ISO-Ländercode für den Ländercode des SIM-Anbieters. Er wird verwendet, um den Standort auf Länderebene zu erfassen. |
Gerätegebietsschema des Geräts (Land, Sprache) | Wird zur Anpassung der Ergebnisse und der Werbung an die Länder- und Spracheinstellungen des Geräts verwendet. |
Anfrage | Jede von einem Nutzer übermittelte Anfrage zum Zweck der Beantwortung der Anfragen des Nutzers. Anfragen können Informationen enthalten, anhand derer eine Person identifiziert werden kann (wenn ein Nutzer z. B. nach einem Freund „John Smith” oder nach Neuigkeiten zu einem bestimmten Prominenten sucht), sowie Informationen, anhand derer niemand identifiziert werden kann (z. B. „Pizza in der Nähe“ oder „Handyhüllen“). Anfragen können internetbasiert oder gerätebasiert sein (z. B. um auf dem Telefon eines Nutzers nach einem Kontakt oder einer App zu suchen). Bei internetbasierten Anfragen sammeln wir die in dieser Tabelle beschriebenen Informationen. Bei gerätebasierten Anfragen sammelt und speichert unser SDK Informationen lokal auf dem Gerät eines Nutzers (z. B. die Kontakte eines Nutzers oder die auf dem Gerät eines Nutzers gespeicherten Apps), Branch erhält diese Daten jedoch nicht. |
Gerätemodell | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Gerätehersteller | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Betriebssystem | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Version des Betriebssystems | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Mobilfunknetzstatus (Netzbetreiber) | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmauflösung | Wird verwendet, um relevante Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Bildschirmgröße | Wird verwendet, um relevantere Ergebnisse und Werbung anzubieten und um Berichte zu erstellen. |
Software-Daten der Navigator-Dienste | Informationen über die Software der Navigator-Dienste, die auf Ihrem mobilen Gerät läuft, einschließlich Version, Paketname und Kunden- (nicht Nutzer-) Informationen, die mit der Softwareinstallation verbunden sind. |
Partizipationsdaten | Informationen in Bezug auf die Interaktion eines Nutzers (bspw. Klicks oder Aufrufe) mit dem Navigator-Service einschließlich Ergebnisse, Werbung und/oder Apps; Diese werden zur Verbesserung der Navigator-Dienste und für die Berichterstellung verwendet. |
In bestimmten Fällen haben Kunden die Navigator-Dienste so konfiguriert, dass sie auf einem Gerät betrieben werden, ohne die Werbe-ID oder die Suchanfragen an die Branch-Server zu senden.
In solchen Fällen
- analysieren die Navigator-Dienste die auf Ihrem mobilen Gerät gespeicherten Informationen, um Ergebnisse und Werbung anzuzeigen. Diese Analyse wird innerhalb Ihres Geräts durchgeführt und Branch sammelt diese Daten nicht, um diese Analyse durchzuführen.
- Branch ruft möglicherweise vorübergehend eine IP-Adresse zu statistischen Zwecken und zur anonymen Synchronisierung von Daten mit den Branch Servern ab, um Suchergebnisse und Werbung auf dem Gerät zu verbessern.
Zusätzlich zu den oben genannten Informationen, die wir sammeln, können die Navigator-Services auch anderweitig auf Ihrem mobilen Gerät gespeicherte Informationen oder Informationen, die über andere auf Ihrem Gerät verfügbare Dienste abgerufen werden können, analysieren. Dies geschieht, um relevantere Ergebnisse und Werbung für mobile App-Inhalte als Reaktion auf Suchanfragen zu liefern. Die Analyse der über Ihr mobiles Gerät zugänglichen Informationen wird auf Ihrem Gerät. und Branch sammelt diese Daten nicht, um die Analyse durchzuführen.
Kundendaten und Rückmelde-Daten
Kunden können uns Informationen zur Verfügung stellen, damit wir über die Navigator-Dienste Werbung besser an die von ihnen gewünschte Zielgruppe richten können („Kundendaten“). Als Serviceanbieter verarbeitet Branch Kundendaten im Namen seiner Kunden für die Navigator-Dienste und verwendet diese Kundendaten nicht für andere Zwecke.
In einigen Fällen erlaubt Branch Kunden, die keine anderen Branch-Dienste, wie z. B. Branch-Attributions-Tools, verwenden, die Navigator-Dienste zu nutzen, um Werbung in Verbindung mit Nutzeranfragen anzuzeigen. In diesem Fall können wir auf Anweisung des Kunden Daten von den Drittanbietern dieser Kunden erhalten, die Aufschluss darüber geben, wie die Endnutzer dieser Kunden mit den Anzeigen des Kunden interagieren oder sich mit ihnen beschäftigen ("Rückmelde-Daten").
Branch verarbeitet alle erhaltenen Rückmelde-Daten als Auftragsverarbeiter im Namen jedes Kunden, der sie zur Verfügung stellt und Branch verwendet diese Rückmelde-Daten nur, um dem Kunden die Navigator-Dienste bereitzustellen. Branch hat keinen Einfluss auf die Zwecke oder Mittel der Verarbeitung der Rückmelde-Daten durch den Kunden und ist nicht verantwortlich für die Sammlung, Verwendung oder Weitergabe von Postback-Daten durch den Kunden.
Wie verwendet Branch die durch die Navigator-Dienste gesammelten Informationen und welche Informationen nutzt Branch für die Bereitstellung der Navigator-Dienste ?
Daten, die Branch über die Navigator-Dienste sammelt, werden verarbeitet:
- Um die Navigator-Dienste bereitzustellen, zu unterhalten, zu optimieren, zu untersuchen und zu verbessern, einschließlich der Entwicklung der Ergebnisse für Nutzeranfragen und zur Verbesserung der Relevanz und/oder Nützlichkeit der Ergebnisse.
- Um besser zu verstehen, wie und woher Nutzer kommen, die auf bestimmte Deep Links klicken, und welche Arten von Links beliebt sind.
- Um Werbung in Verbindung mit Nutzeranfragen anzubieten.
- Um die Anforderungen von Kunden und potenziellen Kunden an die Navigator-Dienste zu erfüllen, einschließlich der Verarbeitung von Daten auf Anweisung des Kunden und der Weitergabe von Nutzerdaten an ihn. Branch hat keine Kontrolle darüber, wie Kunden Informationen verwenden, die Branch an Kunden übermittelt. Nutzer sollten die Datenschutzerklärungen der Kunden prüfen, um zu verstehen, wie Kunden Informationen verwenden, die sie von Branch erhalten.
- Um sie für interne und geschäftliche Zwecke des Kunden zu verwenden, einschließlich der Unterstützung der Navigator-Dienste und anderer Produkte und Dienstleistungen von Branch, der Entwicklung neuer Produkte und Dienstleistungen, der Vermarktung von Produkten oder Dienstleistungen sowie der Unterstützung von Produkten und Dienstleistungen unserer Kunden und wie es nach geltendem Recht zulässig oder vorgeschrieben ist.
- Um Berichte auf der Basis aggregierter Informationen zu erstellen, die nicht mit einer einzelnen Person oder einem Kunden in Verbindung gebracht werden können, und um diese Berichte der Öffentlichkeit zur Verfügung zu stellen.
Wir können die von uns gesammelten Daten aggregieren und/oder unkenntlich machen. Nachdem Daten aggregiert und/oder unkenntlich gemacht wurden, verwendet Branch sie nicht, um ein Individuum persönlich zu identifizieren. Wir können unkenntlich gemachte und/oder aggregierte Daten für jeden Zweck verwenden, einschließlich für Forschungs- und Marketingzwecke ohne Beschränkung und diese Daten an Dritte weitergeben, einschließlich Geschäftspartnern, Kunden und/oder anderen Partien.
Sofern es gesetzlich und durch unsere Vereinbarungen mit Kunden zulässig ist und sofern Sie Ihre Einwilligung erteilt haben (soweit gesetzlich vorgeschrieben), kann Branch auch Daten verwenden, die über andere Dienste von Branch gesammelt wurden, um die Ergebnisse von Nutzeranfragen zu verbessern und anzupassen. Bitte sehen Sie sich die Branch-Datenschutzerklärung an, um sich über unsere Datenschutzverfahren bezüglich dieser Dienste von Branch zu informieren.
Verwendung von Informationen durch unsere Kunden
Wir setzen voraus, dass unsere Kunden die Navigator-Dienste verantwortungsvoll und gemäß bestimmter Geschäftsbedingungen verwenden. Branch ist nicht dafür verantwortlich, wie unsere Kunden mit den über die Navigator-Dienste oder auf andere Weise gewonnenen Daten umgehen. Die Verfahren eines Kunden unterliegen dessen individueller Datenschutzerklärung. Nutzer sollten die Datenschutzerklärung eines jeden Kunden prüfen, um sich zu informieren, wie dieser Kunde mit den über die Navigator-Dienste gesammelten Nutzerinformationen verfährt.
Nutzerauswahl
Sofern verfügbar, können Sie anpassen, welche Daten an Branch gesendet werden, indem Sie (1) die Kunden-App, über die Sie die Navigator-Dienste nutzen, löschen, (2) die Einstellungen in der Kunden-App ändern oder (3) die Kunden-App oder die Gerätesoftware zurücksetzen oder neu installieren.
Nachverfolgung („Do Not Track“)
Die Navigator-Dienste wurden für mobile Anwendungen entwickelt und reagieren deshalb nicht auf sogenannte „Do-not-track”-Signale des Webbrowsers.
Wie gibt Branch Informationen weiter?
Zusätzlich zu den oben beschriebenen Möglichkeiten kann Branch unter den folgenden Umständen auch Informationen an andere weitergeben:
- An Drittanbieter, Berater und andere Dienstleister, die für uns arbeiten und Zugriff auf die von uns gesammelten Informationen benötigen, um diese Arbeit auszuführen, einschließlich Cloud-Speicherung, Datenanalyse und Projektverfolgung. Diesen Dritten ist es untersagt, die Informationen für andere Zwecke als für die Erbringung von Dienstleistungen für uns oder die Einhaltung der geltenden gesetzlichen Anforderungen zu verwenden.
- An unsere Kunden und ihre Vertreter, wie in dieser Navigator-Datenschutzerklärung beschrieben.
- An Kunden anderer Dienste von Branch, einschließlich ihrer Verkäufer oder Vertreter, auf Anfrage des Kunden zu Attributionszwecken.
- Zur Einhaltung von Gesetzen oder als Reaktion auf rechtmäßige Anliegen und rechtliche Verfahren und um vermutete oder tatsächliche verbotene Aktivitäten zu untersuchen, zu verhindern oder Maßnahmen zu ergreifen. Dazu gehören Betrug und Situationen, in denen potenzielle Gefahren für die physische Sicherheit einer Person bestehen. Die Weitergabe von Informationen ist jedoch nicht darauf beschränkt.
- Um die Rechte und das Eigentum von Branch, unseren Vertretern, Kunden, Nutzern und anderen zu schützen, einschließlich der Durchsetzung unserer Vereinbarungen, Richtlinien und aller geltenden Geschäftsbedingungen.
- In Verbindung mit einer Fusion, dem Verkauf von Unternehmensvermögen, der Finanzierung oder dem Erwerb unseres gesamten Unternehmens oder eines Teils davon durch ein anderes Unternehmen oder während der Verhandlungen darüber.
Wie wir die von uns gesammelten Informationen sichern
Die Sicherung der von unseren Kunden zur Verfügung gestellten und über die Navigator-Dienste gesammelten Informationen ist uns wichtig. Branch hat technische, administrative und physische Sicherheitsvorkehrungen nach Branchenstandards eingerichtet, um die Informationen auf unseren Servern vor unbefugtem Zugriff und unbefugter Änderung, Offenlegung oder Zerstörung zu schützen. Sie sind dafür verantwortlich, die Sicherheit Ihrer Geräte und Online-Konten zu wahren und beispielsweise keine Passwörter für Ihre Geräte weiterzugeben.
Links zu anderen Diensten
Die Navigator-Dienste sind mit anderen Websites und Apps verlinkt. Diese anderen Domains werden nicht von Branch überprüft. Wir unterstützen keine Websites, Apps oder Social-Media-Plattformen von Drittanbietern und bieten keine Gewährleistung dafür. Wir legen Ihnen nahe, die Datenschutzerklärung jeder von Ihnen genutzten Website und Anwendung zu lesen. Wir unterstützen, überprüfen oder genehmigen die Datenschutzverfahren oder die Inhalte solcher anderen Websites oder Anwendungen nicht und sind nicht dafür verantwortlich. Der Besuch dieser anderen Websites oder Anwendungen erfolgt auf eigenes Risiko.
Unsere Richtlinie zur Datenspeicherung
Über die Navigator-Dienste gesammelte personenbezogene Daten werden nicht länger als 7 Tage in identifizierbarer Form gespeichert und danach gelöscht oder pseudonymisiert. Alle pseudonymisierten Protokolle werden nach 12 Monaten gelöscht, sofern das geltende Recht nichts anderes vorschreibt oder zwischen Branch und dem Kunden nichts anderes vereinbart wurde.
Branch kann Informationen, die von den Navigator-Dienste über diese Zeiträume hinaus gesammelt wurden, speichern, um Betrug zu verhindern, zu analysieren oder darauf zu reagieren oder um die Sicherheit von Branch, seinen Kunden, Nutzern oder der Öffentlichkeit zu schützen.
Unsere Richtlinien in Bezug auf Kinder
Die Navigator-Dienste richten sich nicht an Kinder. Wir setzen voraus, dass Kunden zustimmen, uns nicht wissentlich Daten zu Kindern unter 13 Jahren (oder in bestimmten Rechtssystemen unter 16 Jahren) zuzusenden. Wenn Sie glauben, dass wir möglicherweise Informationen von oder über ein Kind unter 13 Jahren (in bestimmten Rechtssystemen unter 16 Jahren) haben, die gegen diese Richtlinie verstoßen, kontaktieren Sie uns bitte unter developmentprivacy@branch.io, damit Branch unverzüglich Untersuchungen einleiten und sämtliche unangemessenen Informationen löschen kann.
Ihre Rechte
Nach geltendem Recht haben Sie das Recht, auf die Verarbeitung Ihrer personenbezogenen Daten zuzugreifen, diese zu berichtigen, zu löschen und einzuschränken. Sie haben außerdem das Recht, der Verarbeitung Ihrer Daten durch Branch gemäß den geltenden Gesetzen zu widersprechen. Da Branch die über die Navigator-Dienste gesammelten personenbezogenen Daten nicht mit einer bestimmten Person in Verbindung bringen kann, ist es Branch nicht möglich, die Identität einer bestimmten betroffenen Person zu verifizieren. Um die Sicherheitsanforderungen bestimmter geltender Gesetze einzuhalten, können wir unter solchen Umständen die Bearbeitung der Anfrage der betroffenen Person ablehnen und werden sie entsprechend informieren. Wie jedoch im Abschnitt Nutzerauswahl oben dargelegt wurde, stellt Branch Mechanismen zur Verfügung, mit denen Sie bestimmten Arten der Verarbeitung Ihrer personenbezogenen Daten widersprechen können.
Sie haben das Recht, Beschwerden über unsere Datenverarbeitungsaktivitäten einzulegen, indem Sie eine Beschwerde bei unserem Datenschutzbeauftragten, den Sie über den Abschnitt „Kontakt“ erreichen können, oder bei einer Aufsichtsbehörde einreichen.
Kalifornisches Verbraucher-Datenschutzgesetz
Das Kalifornische Verbraucher-Datenschutzgesetz von 2018 (California Consumer Privacy Act, „CCPA”) räumt natürlichen Personen, die in Kalifornien ansässig sind, bestimmte Rechte ein. Unsere CCPA-Datenschutzerklärung finden Sie hier.
Kontakt, Fragen, Änderungen an dieser Navigator-Datenschutzerklärung
Wir können diese Navigator-Datenschutzerklärung jederzeit nach eigenem Ermessen ändern. Wir veröffentlichen alle Änderungen an dieser Datenschutzerklärung auf dieser Seite und geben oben auf der Seite das Datum des Inkrafttretens der geänderten Datenschutzerklärung an. Wenn Sie Fragen oder Anregungen zu dieser Datenschutzerklärung haben, wenden Sie sich bitte an unseren Datenschutzbeauftragten unter:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an discoveryprivacy@branch.io
Politique de Confidentialité de Branch Navigator
Dernière mise à jour le 11 octobre 2021
Présentation
Nous accordons une grande importance à la protection de la vie privée et nous nous engageons à fournir nos services en privilégiant son respect, notamment en minimisant les données, en limitant les informations que nous divulguons et en mettant en œuvre des mesures visant à protéger nos données. De manière générale, nos Services Navigator aident les Utilisateurs de nos Clients à naviguer sur leurs appareils mobiles avec des suggestions et des résultats plus pertinents sur le contenu des applications mobiles, suite aux requêtes de recherche. Pour fournir ces services, nous recueillons certaines données au niveau de l'appareil (par exemple, l'identifiant publicitaire et l'adresse IP) et des données de recherche (par exemple : « t », « tw ») sur les Utilisateurs. Nous utilisons ces informations pour fournir et améliorer les Services Navigator, ainsi que pour fournir d'autres produits et services de Branch, et plus généralement pour satisfaire nos Clients et communiquer avec eux. Nous pouvons aussi anonymiser ou agréger les données que nous recueillons par le biais des Services Navigator et les utiliser à toutes fins. Nous divulguons des informations à nos fournisseurs de service et à nos Clients, ainsi que pour nous conformer aux lois en vigueur, pour nous protéger et protéger les autres, ou encore dans le cadre d'une transaction commerciale. Les Utilisateurs peuvent refuser le recueil de certaines données en suivant les instructions de la section « Choix de l'Utilisateur » ci-dessous. Dans la mesure où nous fournissons à nos Clients la technologie qui alimente les Services Navigator, ils peuvent utiliser un nom différent pour décrire leur utilisation des Services Navigator de Branch (par exemple, « Scout » ou « Finder »). Les Utilisateurs doivent consulter les politiques de confidentialité de leurs fournisseurs d’appareils et d’applications mobiles qu'ils utilisent, susceptibles de Vous donner des options ou des droits supplémentaires concernant la manière dont nos Clients utilisent Vos données.
Introduction
Branch Metrics, Inc. (« Branch », « nous » , « notre », ou « nos ») propose un service de navigation (les « Services Navigator ») qui permet aux développeurs d'applications mobiles utilisant les Services Navigator (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications mobiles, donnant à leurs utilisateurs finaux ( « Utilisateurs », « Vous », « Votre », ou « Vos ») une façon simplifiée de réaliser une action (par exemple, pour naviguer rapidement vers une page profonde dans une application particulière). Branch est conscient et convaincu que la confidentialité des données est importante pour tous les utilisateurs d'internet, et c'est pour cette raison que nous concevons et exploitons nos services en privilégiant avant toute chose la protection de la vie privée.
La présente politique de confidentialité de Branch Navigator (la « Politique de Confidentialité Navigator ») précise quelles informations Branch utilise pour fournir les Services Navigator, et comment elle partage et protège les données recueillies par Branch par le biais de ces mêmes services.
Veuillez noter que la présente Politique de Confidentialité s'applique uniquement aux Services Navigator. Branch propose également un site web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui, lorsqu'ils utilisent les Services Navigator, cliquent sur un lien Branch ou interagissent avec une application mobile ou le site web d'un client de Branch. Pour connaître la politique de confidentialité applicable au site web et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par l'intermédiaire des Services Navigator, veuillez consulter la politique de confidentialité de Branch disponible ici. Les Services Navigatory et les services de Branch décrits dans la politique de confidentialité de Branch constituent ensemble la « Plateforme Branch ».
En quoi consistent les Services Navigator ?
Branch fournit une technologie permettant aux Clients de proposer à leurs Utilisateurs des contenus pertinents en réponse à des requêtes de recherche envoyées à un appareil mobile. Nous le faisons de deux manières principales Premièrement, Branch utilise les données des Utilisateurs par le biais des Services Navigator et d'autres services de Branch pour améliorer et adapter les résultats en réponse aux requêtes. Deuxièmement, Branch fournit aux Clients une technologie de liens profonds mobiles pour renvoyer les résultats aux requêtes ayant un lien profond directement vers le contenu de l'application ou du site web. Par « lien profond », nous entendons la fourniture de liens vers un élément de contenu spécifique, généralement consultable ou indexé, dans une application mobile ou sur un site web (par exemple « https://branch.io/security/ »), plutôt que vers la page d'accueil de l'application mobile ou du site web (par exemple « https://branch.io »). Les liens profonds permettent aux Utilisateurs d'être dirigés vers un contenu spécifique au sein d'une application mobile. Branch n'a généralement aucune relation directe avec les Utilisateurs. Lorsque les Clients installent la technologie Branch sur leurs applications mobiles (via une interface de programmation d'applications et/ou un kit de développement de logiciels), la technologie permet aux Clients de répondre aux requêtes des Utilisateurs avec des résultats contextuels et des liens profonds basés sur l'intention, qui à leur tour aident les Utilisateurs en leur donnant des résultats et des liens profonds pour simplifier la façon de réaliser une action (par exemple, pour identifier les restaurants à proximité, passer une commande alimentaire, se rendre à un endroit où trouver un contact sur leur appareil).
Quelles informations Branch recueille-t-elle par le biais de ses Services Navigator ?
Données des Utilisateurs
Ci-dessous, nous décrivons quelles sont les informations que nous recueillons auprès des Utilisateurs par le biais des Services Navigator. Nous traitons les informations de manière à ce qu'elles soient pertinentes pour l'objectif pour lequel elles ont été recueillies, tel que décrit ci-dessous.
Nous exigeons que chaque Client s'engage à ne partager avec Branch que les informations qu'il a obtenues légalement et qu'il peut légitimement partager avec Branch. Nous déconseillons vivement les Clients de partager avec nous des informations sensibles sur les Utilisateurs, car ces informations ne sont pas nécessaires à la fourniture des Services Navigator.
Les kits de développement de logiciels (« SDK ») et les interfaces de programmation d'applications (« API ») contiennent du code qui permet aux Clients d'intégrer et d'utiliser les Services Navigator. Les SDK et les API des Services Navigator de Branch recueillent les informations décrites ci-dessous lorsque les Clients utilisent les SDK et/ou les API dans leurs applications mobiles, dont certaines sont considérées comme des données personnelles selon la loi en vigueur (en d'autres termes, des informations qui peuvent elles-mêmes identifier un individu unique ou être reliées à un individu). Le tableau ci-dessous résume les informations recueillies automatiquement par les Services Navigator et les raisons pour lesquelles ces informations sont recueillies.
| Informations recueillies | Usage |
|---|---|
Identifiant publicitaire (par ex. Google Ad ID ou IDFA) | Utilisé pour l'identification des appareils et la diffusion de résultats et de publicités personnalisés. |
Adresse IP | Utilisée pour déterminer l'emplacement général et à des fins statistiques. |
Code du pays | Il s'agit de l'équivalent du code pays ISO pour le code du pays du fournisseur de la carte SIM, qui est utilisé pour déterminer la localisation au niveau du pays. |
Localisation de l'appareil (pays, langue) | Utilisé pour personnaliser les résultats et les publicités en fonction des paramètres du pays et de la langue de l'appareil. |
Requête | Toute requête soumise par un Utilisateur dans le but de répondre à ses requêtes. Les requêtes peuvent inclure des informations permettant d'identifier un individu (par exemple, si un Utilisateur recherche un ami « John Smith » ou des actualités sur une célébrité en particulier) ainsi que des informations non identifiantes (par exemple, « pizza à proximité », ou « étuis de téléphone »). Les requêtes peuvent être réalisées sur internet ou sur un appareil (par exemple, pour rechercher un contact ou une application sur le téléphone d'un Utilisateur). Pour les requêtes réalisées sur internet, nous recueillons les informations décrites dans ce tableau. Pour les requêtes réalisées sur un appareil, notre SDK recueille et enregistre les informations localement sur l'appareil de l'Utilisateur (par exemple, les contacts de l'Utilisateur ou les applications enregistrées sur l'appareil de l'Utilisateur), mais Branch ne reçoit pas ces données. |
Modèle de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Fabricant de l'appareil | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Version du système d'exploitation | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Statut du réseau mobile (opérateur) | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Résolution de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Taille de l'écran | Utilisés pour fournir des résultats et des publicités pertinents, et pour établir des rapports. |
Données logiciel relatives aux Services Navigator | Informations relatives au logiciel Services Navigator installé sur votre téléphone, y compris la version, le nom du paquet et les informations sur le Client (et non l'Utilisateur) associées à l'installation du logiciel. |
Données d'engagement | Informations relatives aux interactions d'un Utilisateur avec les Services Navigator(par exemple, captures d’écran et clicks), incluant les résultats de recherche, les publicités, les applications mobiles; utilisées pour améliorer les Services Navigator et pour l’établissement de rapports. |
Dans certaines situations, les Clients ont configuré les Services Navigator pour qu'ils fonctionnent sur un appareil sans envoyer soit l'identifiant publicitaire ou la requête aux serveurs Branch. Dans ce cas :
- les Services Navigator analyseront les informations stockées sur votre terminal mobile pour délivrer les résultats et la publicité. Cette analyse sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
- Branch pourra lire momentanément une adresse IP à des fins statistiques et afin de synchroniser de manière anonyme les données de ses serveurs afin d'améliorer les résultats des recherche et de publicité sur des terminaux mobiles.
En plus des informations que nous recueillons et qui sont identifiées ci-dessus, les Services Navigator peuvent analyser les informations stockées sur votre terminal mobile ou accessible via les services de votre terminal mobile afin de fournir des résultats plus pertinents et du contenu publicitaire pour application mobile en réponse aux requêtes de recherche. L'analyse de ces informations accessibles via votre terminal mobile sera effectuée à partir de votre appareil, et Branch ne collecte pas de telles données pour effectuer cette analyse.
Données des Clients & Données de Retours
Les Clients peuvent nous fournir des informations afin de nous aider à mieux orienter la publicité vers les publics de leur choix par le biais des Services Navigator (« Données de Client »). Branch traite les Données de Client en tant que fournisseur de services pour le compte de ses clients pour les besoins des Services Navigator et n'utilisera pas ces Données de Client à d'autres fins.
Dans certains cas, Branch permet aux Clients qui n'utilisent pas les autres Services de Branch, tels que les outils d'attribution de Branch, d'utiliser les Services Navigator pour diffuser des annonces en rapport avec les requêtes des utilisateurs. Lorsque cela se produit, nous pouvons recevoir des données de la part des fournisseurs de services tiers de ces Clients, sur instruction des Clients, portant sur la manière dont les utilisateurs finaux de ces Clients interagissent ou réagissent aux publicités des Clients ("Données de Retours").
Branch traite toutes les Données de Retour qu'elle reçoit en tant que sous-traitant de chaque Client fournissant ces données, et Branch utilise ces Données de Retour uniquement pour fournir les Services Navigator au Client. Branch ne contrôle pas les finalités ou les moyens de traitement des Données de Retour par le Client, et n'est pas responsable de la collecte, de l'utilisation ou de la divulgation des Données de Retour par le Client.
Comment Branch utilise-t-elle les informations recueillies par les Services Navigator, et quelles informations Branch utilise-t-elle pour fournir ces Services Navigator ?
Les données que Branch recueille par le biais des Services Navigator sont traitées :
- pour fournir, maintenir, optimiser, rechercher et améliorer les Services Navigator , y compris pour développer les résultats des requêtes des Utilisateurs et améliorer la pertinence et/ou l'utilité des résultats.
- pour mieux comprendre comment et d'où les Utilisateurs proviennent quand ils cliquent sur certains liens profonds et quels types de liens sont populaires.
- pour proposer des publicités en lien avec les requêtes des Utilisateurs.
- pour répondre aux requêtes des Clients et des Clients potentiels concernant les Services Navigator, y compris le traitement des données selon les instructions du Client et le transfert des données de l'Utilisateur à ce dernier. Branch ne contrôle pas la manière dont les Clients utilisent les informations que Branch partage eux, et les Utilisateurs doivent lire les politiques de confidentialité des Clients pour comprendre comment ces derniers utilisent les informations qu'ils reçoivent de Branch.
- pour les utiliser à des fins internes et commerciales des Clients, y compris pour soutenir les Services Navigator et d'autres produits et services de Branch, pour développer de nouveaux produits et services, pour commercialiser des produits ou des services, pour soutenir les produits et services de nos Clients, dans la mesure permise ou exigée par le droit applicable.
- pour établir des rapports basés sur des informations agrégées, c'est-à-dire des informations qui ne peuvent être associées à aucun Client ou personne individuelle, et partager ces rapports avec le public.
Nous pouvons agréger et/ou anonymiser les données que nous recueillons. Une fois les données agrégées et/ou anonymisées, Branch ne les utilise pas pour identifier personnellement un individu. Nous pouvons utiliser des données anonymisées et/ou agrégées à toutes fins, notamment, à des fins de recherche et de marketing. Nous pouvons également partager ces données avec des tiers, notamment des partenaires commerciaux, des Clients et/ou d'autres personnes.
Lorsque la loi et nos accords avec les clients le permettent, et avec Votre consentement (tel que requis par la loi), Branch peut aussi utiliser les données collectées par le biais d'autres services de Branch pour améliorer et personnaliser les résultats des requêtes de l'Utilisateur. Veuillez consulter la politique de confidentialité de Branch pour comprendre nos pratiques en matière de confidentialité pour nos autres services.
L'Utilisation des informations par nos Clients
Nous exigeons que nos Clients utilisent les Services Navigator de façon responsable et dans le respect de certaines modalités et conditions. Branch n'est pas responsable des pratiques en matière de traitement des données de ses Clients par le biais des Services Navigator ou par un autre moyen. Les pratiques de chaque Client sont soumises à leur propre politique de confidentialité. Les Utilisateurs doivent consulter la politique de confidentialité de chaque Client pour comprendre comment ce Client traite leurs informations recueillies par le biais des Services Navigator.
Choix des Utilisateurs
Dans les territoires où cette fonctionnalité est disponible, vous pouvez modifier les données qui seront envoyées à Branch (1) en supprimant l'application du Client avec laquelle Vous utilisez les Services Navigator, (2) en modifiant les paramètres dans l’application du Client ou (3) en réinitialisant ou en réinstallant l'application du client ou le logiciel du terminal.
Do Not Track
Les Services Navigator sont conçus pour des applications mobiles et ne répondent donc pas aux signaux « Do Not Track » (« Ne pas suivre ») envoyés par les navigateurs web.
Comment Branch partage-t-elle des informations ?
En plus des façons décrites ci-dessus, Branch peut également partager des informations avec d'autres personnes dans les cas suivants :
- Avec des vendeurs, des consultants et d'autres fournisseurs de services tiers qui travaillent pour nous et qui ont besoin d'accéder aux informations que nous recueillons pour réaliser ce travail, notamment pour le stockage en nuage (« cloud"), l'analyse des données et le suivi de projets.
- Avec nos Clients et leurs agents, tel que décrit dans la présente Politique de Confidentialité de Navigator.
- Avec les clients d'autres services de Branch, y compris leurs fournisseurs ou agents, à la demande du client, à des fins d'attribution.
- Pour se conformer aux lois ou pour répondre aux demandes légitimes et à des procédures judiciaires et pour enquêter, prévenir ou prendre des mesures concernant des activités prohibées, suspectées ou réelles, notamment la fraude et les situations impliquant des menaces potentielles à la sécurité physique des personnes.
- Pour protéger les droits et la propriété de Branch, de nos agents, de nos Clients, de nos Utilisateurs, et d'autres personnes, y compris pour faire respecter nos accords, nos politiques et toutes les conditions générales applicables.
- En lien avec ou au cours de la négociation de toute fusion, cession d'actifs de la société, financement ou acquisition de tout ou partie de notre entreprise à une autre société.
Comment nous sécurisons les informations que nous recueillons ?
Nous accordons une grande importance à la sécurisation des informations fournies par nos Clients et recueillies par le biais des Services Navigator. Nous avons mis en place des mesures de protection techniques, administratives et physiques pour nous aider à protéger les informations enregistrées sur nos serveurs contre tout accès, modification, divulgation ou destruction non autorisés. Vous devez veiller à assurer la sécurité de Vos appareils et de Vos comptes en ligne, par exemple en ne partageant pas les mots de passe de Vos appareils.
Liens vers d'autres services
Les Services Navigator proposent des liens vers d'autres sites web et applications. Ces autres domaines ne sont pas contrôlés par Branch, et nous n’endossons ni ne représentons les sites web, les applications ou les plateformes de réseaux sociaux de tiers. Nous Vous invitons à lire les politiques de confidentialité de chaque site web et application avec lesquels Vous interagissez. Nous ne soutenons pas, ne filtrons pas, n'approuvons pas et ne sommes pas responsables des pratiques de ces autres sites ou applications en matière de confidentialité ni de contenu. La consultation de ces autres sites ou applications se fait à Vos risques et périls.
Notre politique de conservation des données
Les données personnelles recueillies via les Services Navigator sont conservées sous une forme identifiable pendant sept jours au maximum, après quoi elles sont supprimées ou pseudonymisées. Tous les journaux de connexion pseudonymisées sont supprimés au bout de 12 mois, sauf disposition contraire de la loi en vigueur ou accord contraire conclu entre Branch et le Client.
Branch peut conserver les informations recueillies par les Services Navigator au-delà de ces périodes à des fins de prévention, d'analyse ou de réponse aux fraudes, ou pour protéger la sécurité de Branch, de ses Clients, de ses Utilisateurs ou du public.
Notre politique relative aux enfants
Les Services Navigator ne s'adressent pas aux enfants. Nous exigeons que les Clients s'abstiennent de nous envoyer sciemment des données relatives à des enfants de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans). Si Vous pensez que nous pourrions détenir des informations provenant d'un enfant de moins de 13 ans (ou, dans certaines juridictions, de moins de 16 ans) ou concernant celui-ci en violation de cette présente Politique de Confidentialité, veuillez nous contacter à l'adresse suivante : discoveryprivacy@branch.io, pour que nous puissions rapidement mener une enquête et supprimer toute information obtenue de manière irrégulière.
Vos droits
En vertu de la loi en vigueur, Vous avez le droit d'accéder à Vos données personnelles, de les corriger, de les effacer et d'en limiter le traitement. Vous avez également le droit de Vous opposer au traitement de Vos données par Branch, dans le respect de la loi en vigueur. Dans la mesure où Branch ne peut pas associer les données personnelles recueillies via les Services Navigator à une personne en particulier, il n'est pas raisonnablement possible pour Branch de vérifier l'identité de cette personne. Pour se conformer aux exigences de sécurité de certaines lois en vigueur, dans de telles circonstances, nous pouvons donc refuser de traiter la demande de la personne concernée, en Vous en informant le cas échéant. Toutefois, Branch fournit des mécanismes d'opposition à certains types de traitement de Vos données personnelles, tel qu'indiqué dans la section « Choix des Utilisateurs » ci-dessus.
Vous avez le droit de faire des réclamations concernant nos activités de traitement des données en déposant plainte auprès de notre Délégué à la Protection des Données, qui peut être contacté depuis la section « Contact» ci-dessous ou auprès d'une autorité de contrôle.
Loi californienne sur la protection de la vie privée des consommateurs
La loi californienne de 2018 sur la protection de la vie privée des consommateurs (« CCPA ») accorde certains droits aux personnes physiques résidant en Californie. Notre politique de confidentialité sur le CCPA est disponible ici.
Contact, questions, modifications apportées à la présente Politique de Confidentialité des Services Navigator
Nous pouvons modifier la présente Politique de Confidentialité de Navigator à tout moment et à notre seule discrétion. Nous publierons toutes les modifications apportées à la présente Politique de confidentialité sur cette page et indiquerons en haut de la page la date d'entrée en vigueur de la politique mise à jour. Si Vous avez des questions ou des suggestions concernant la présente Politique de Confidentialité, veuillez contacter notre Délégué à la Protection des Données à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
ou par e-mail à l'adresse suivante : discoveryprivacy@branch.io
Política de Privacidad de Navegador de Branch
Última actualización 11 de octubre de 2021
Visión general
Valoramos la privacidad y nos comprometemos a proporcionar nuestros servicios de forma que la privacidad sea lo primero, incluida la minimización de datos, la limitación de la información que divulgamos y la implementación de medidas para salvaguardar nuestros datos. A alto nivel, nuestros servicios de Navegador ayudan a los Usuarios de nuestros Clientes a navegar en sus dispositivos móviles y obtener sugerencias más relevantes y capacidades de búsqueda mejoradas. Para proporcionar estos servicios, recopilamos ciertos datos del dispositivo (como, por ejemplo, identificador de publicidad y dirección IP) y datos de consulta (por ejemplo, “t”, “tw”) de los Usuarios. Utilizamos esta información para proporcionar y mejorar los Servicios de Navegador, así como para proporcionar otros productos y servicios de Branch y en general para servir a nuestros Clientes o comunicarnos con ellos. También podemos seudonimizar o agregar datos que recopilamos a través de los Servicios de Navegador y usarlos para cualquier finalidad. Proporcionamos información a nuestros proveedores de servicios y Clientes y también para cumplir las leyes, para protegernos a nosotros mismos y a los demás, o como parte de una transacción comercial. Los Usuarios pueden optar por no participar en la recogida de ciertos datos siguiendo las instrucciones de la sección Opciones de Usuario que aparece a continuación. Debido a que ofrecemos tecnología que permite proporcionar los Servicios de Navegador a nuestros Clientes, pueden usar un nombre diferente para describir su uso de los Servicios de Navegador de Branch (como, por ejemplo, “Explorador” o “Buscador”). Los Usuarios deben revisar las políticas de privacidad de sus proveedores de dispositivos móviles y de las aplicaciones móviles que utilizan, las cuales pueden ofrecerle opciones o derechos adicionales con respecto a cómo nuestros Clientes utilizan Sus datos.
Introducción
Branch Metrics, Inc. (“Branch”, “nos”, “nosotros” o “nuestro”) ofrece un servicio de Navegador (los “Servicios de Navegador”), que permite a los desarrolladores de aplicaciones móviles y funciones de dispositivos que utilizan los Servicios de Navegador (nuestros “Clientes”) proporcionar resultados contextuales y enlaces basados en la intención en sus aplicaciones móviles, dando a sus usuarios finales (“Usuarios”) un acceso simplificado para completar una acción (por ejemplo, para navegar rápidamente a una página profunda dentro de una aplicación particular). Branch reconoce y cree que la privacidad de los datos es importante para todos los usuarios de Internet y, por lo tanto, diseñamos y operamos nuestros servicios de forma que la privacidad sea lo primero.
Esta Política de Privacidad de Navegador de Branch (la “Política de Privacidad de Navegador”) explica la información que utiliza Branch para proporcionar los Servicios de Navegador y cómo comparte y protege los datos obtenidos por Branch a través de los Servicios de Navegador.
Por favor, tenga en cuenta que esta Política de Privacidad de Navegador solo se aplica a los Servicios de Navegador. Branch también ofrece una página web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que, mediante su uso de los Servicios de Navegador, pulsen en un enlace de Branch o interactúen con una aplicación móvil o página web de un cliente de Branch. Para conocer la política de privacidad aplicable a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Navegador, por favor, revise la política de privacidad de Branch publicada aquí. Los Servicios de Navegador y los servicios de Branch descritos en la Política de Privacidad de Branch, constituyen colectivamente la "Plataforma de Branch".
¿Qué son los Servicios de Navegador?
Branch ofrece la tecnología para que los Clientes puedan proporcionar a sus Usuarios resultados relevantes en respuesta a consultas de búsqueda enviadas a un dispositivo móvil. Hacemos esto de dos formas principales. Primero, Branch utiliza datos de los Usuarios a través de los Servicios de Navegador y otros servicios de Branch para mejorar y adaptar los resultados en respuesta a las consultas. En segundo lugar, Branch proporciona a los Clientes tecnología de enlace profundo móvil para devolver resultados a consultas que enlazan directamente al contenido de la aplicación o del sitio web. "Enlace profundo" significa proporcionar enlaces a un contenido específico, generalmente disponible para búsqueda o indexado, en una aplicación móvil o en un sitio web (por ejemplo, "/security/"), en lugar de la página de inicio de la aplicación móvil o la página de inicio del sitio web (por ejemplo, "https://branch.io"). Los enlaces profundos permiten dirigir a los Usuarios a un contenido específico dentro de una aplicación móvil. Generalmente, Branch no tiene relación directa con los Usuarios. Cuando los Clientes instalan la tecnología Branch en sus aplicaciones móviles (a través de una interfaz de programación de aplicaciones y/o un kit de desarrollo de software), la tecnología permite a los Clientes responder a las consultas de los Usuarios con resultados contextuales y enlaces profundos basados en la intención, lo que a su vez ayuda a los Usuarios proporcionándoles resultados y enlaces profundos para facilitar que puedan completar una acción (por ejemplo, para identificar restaurantes cercanos, pedir comida a domicilio, viajar a un lugar o encontrar un contacto en su dispositivo).
¿Qué Información recopila Branch de los Servicios de Navegador?
Datos del usuario
A continuación, explicamos qué información recogemos de los Usuarios a través de los Servicios de Navegador. Tratamos la información de forma que sea apropiada para la finalidad para la cual fue recogida, tal y como se describe a continuación.
Requerimos que cada Cliente se comprometa a compartir con Branch solo aquella información que haya obtenido legalmente y que tenga derecho de compartir con Branch. Solicitamos encarecidamente a los Clientes que no compartan información confidencial del Usuario con nosotros, ya que dicha información no es necesaria para la prestación de los Servicios de Navegador.
Los kits de desarrollo de software (“SDK”) y las interfaces de programación de aplicaciones (“API”) incluyen códigos que permiten a los Clientes integrar y usar los Servicios de Navegador. Los SDK y API de los Servicios de Navegador de Branch recopilan la siguiente información cuando los Clientes usan los SDK y/o API en sus aplicaciones móviles, algunos de los cuales se consideran datos personales según la ley aplicable (en otras palabras, información que puede identificar a un individuo único o puede vincularse a un individuo). La tabla que aparece a continuación resume la información recogida automáticamente por los Servicios de Navegador y las finalidades para las que se recoge esta información.
| Información recogida | Finalidad |
|---|---|
Identificador de publicidad (por ejemplo, ID de Google Ads o IDFA) | Se utiliza para identificar dispositivos y ofrecer resultados y publicidad de forma personalizada. |
Dirección IP | Se usa para comprender la ubicación general, y con fines estadísticos. |
Código de país | Este es el código ISO de país equivalente al código de país del proveedor de la SIM y se utiliza para comprender la ubicación a nivel de país. |
Configuración regional del dispositivo (país, idioma) | Se utiliza para personalizar los resultados y la publicidad según la configuración de país e idioma del dispositivo. |
Consulta | Cualquier consulta enviada por un Usuario con el fin de responder a las consultas del Usuario. Las consultas pueden incluir información que identifique a un individuo (por ejemplo, si un Usuario busca a un amigo “John Smith” o noticias sobre un famoso en particular), así como información que no identifique a nadie (por ejemplo, “pizzería cercana” o “fundas de teléfono”). Las consultas pueden estar basadas en Internet o en el dispositivo (por ejemplo, para buscar un contacto o una aplicación en el teléfono de un Usuario). Para consultas basadas en Internet, recopilamos la información descrita en esta tabla. Para consultas basadas en dispositivos, nuestro SDK recopilará y almacenará información localmente en el dispositivo de un Usuario (por ejemplo, los contactos de un Usuario o las aplicaciones almacenadas en el dispositivo de un Usuario), pero Branch no recibe estos datos. |
Modelo del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Fabricante del dispositivo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Versión del sistema operativo | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Estado de la red móvil (Operador) | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Resolución de la pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Tamaño de pantalla | Se utiliza para mostrar resultados y publicidad relevantes y para generación de informes. |
Datos del Software de los Servicios de Navegador | Información sobre el software de los Servicios de Navegador que se ejecuta en el dispositivo, incluida la versión, el nombre del paquete y la información del Cliente (no del Usuario) asociada a la instalación del software. |
Datos de interacción | Información relacionada con las interacciones de un Usuario (por ejemplo, impresiones, clics) con los Servicios de Navegador, incluidos los resultados de las consultas, los anuncios y/o las aplicaciones utilizadas para mejorar los Servicios de Navegador y para la elaboración de informes. |
En algunos casos, los Clientes han configurado los Servicios de Navegador para que funcionen en un dispositivo sin enviar el identificador de publicidad o la consulta a los servidores de Branch. En tales casos:
- Los Servicios de Navegador analizarán la información almacenada en su dispositivo para mostrar resultados y publicidad. Dicho análisis se llevará a cabo dentro de su dispositivo, y Branch no recoge dichos datos para realizar este análisis.
- Branch puede leer momentáneamente una dirección IP con fines estadísticos y para sincronizar anónimamente los datos de sus servidores con el fin de mejorar los resultados de las consultas en el dispositivo y la publicidad.
Además de la información que recopilamos identificada anteriormente, los Servicios de Navegador puede que analicen información almacenada en su dispositivo móvil o accesible a través de los servicios de su dispositivo móvil para proporcionar resultados más relevantes y publicidad para el contenido de aplicaciones en respuesta a las consultas. El análisis de dicha información accesible a través de su dispositivo móvil se llevará a cabo dentro de su dispositivo, y Branch no recopila dichos datos para llevar a cabo este análisis.
Información de los Clientes y Datos de Devolución.
Los Clientes pueden proporcionarnos información para ayudar a mejorar la publicidad directa a sus audiencias deseadas a través de los Servicios de Navegador (“Datos del Cliente”). Branch trata los Datos del Cliente como un proveedor de servicios en nombre de sus clientes para los Servicios de Navegador y no utilizará estos Datos del Cliente para otras finalidades.
En algunos casos, Branch permite a los Clientes que no utilizan otros Servicios de Branch, como las herramientas de atribución de Branch, utilizar los Servicios de Navegador para ofrecer anuncios en relación con las consultas de los Usuarios. Cuando esto ocurre, podemos recibir datos de los proveedores de servicios de terceros de dichos Clientes, bajo la indicación de los Clientes, en relación con la forma en que los usuarios finales de dichos Clientes interactúan o se relacionan con los anuncios del Cliente (“Datos de Devolución”)
Branch trata todos los Datos de Devolución que recibe como procesador en nombre de cada Cliente que los proporciona, y Branch utiliza esos Datos de Devolución sólo para proporcionar los Servicios de Navegador al Cliente. Branch no controla las finalidades o medios de tratamiento de los Datos de Devolución por parte del Cliente, y no es responsable de la recopilación, uso o divulgación de los Datos de Devolución por parte del Cliente.
¿Cómo utiliza Branch la información recopilada por los Servicios de Navegador, y qué información utiliza Branch para ofrecer los Servicios de Navegador?
Los datos que Branch recoge a través de los Servicios de Navegador se tratan:
- para ofrecer, mantener, optimizar, investigar y mejorar los Servicios de Navegador, así como para mejorar los resultados de las consultas de los Usuarios y aumentar la adecuación y/o utilidad de los resultados.
- para comprender mejor cómo y de dónde vienen los Usuarios que acceden a ciertos enlaces profundos y qué tipos de enlaces son populares.
- para mostrar anuncios relacionados con las consultas de los usuarios.
- para cumplir con las solicitudes de los Clientes y posibles Clientes respecto a los Servicios de Navegador, incluido el tratamiento de datos bajo las instrucciones del Cliente y la transferencia de los datos del Usuario a los Clientes. Branch no controla cómo los Clientes usan la información que Branch comparte con ellos. Los Usuarios deben leer las políticas de privacidad de los Clientes para comprender cómo los Clientes usan la información que reciben de Branch.
- para su uso con finalidades comerciales internas y del Cliente, incluido el soporte de los Servicios de Navegador y otros productos y servicios de Branch, para desarrollar nuevos productos y servicios, comercializar productos o servicios, dar soporte a los productos y servicios de nuestros Clientes, según lo permita o requiera la legislación aplicable.
- para crear informes basados en información agregada, la cual es información que no se puede vincular a ninguna persona o Cliente individual, y compartir estos informes con el público.
Podemos agregar y/o seudonimizar los datos que recopilamos. Una vez que los datos han sido agregados y/o seudonimizados, Branch no los usa para identificar a un individuo. Podemos usar datos seudonimizados y/o agregados para cualquier finalidad, incluidas, entre otras, investigación y marketing, y también podemos compartir dichos datos con terceros, incluidos socios comerciales, clientes u otros.
Cuando lo permita la ley y nuestros acuerdos con los clientes, y con Su consentimiento (en la medida en que lo exija la ley), Branch podrá utilizar los datos recopilados a través de otros servicios de Branch para mejorar y adaptar los resultados de las consultas de los Usuarios. Por favor, consulte la Política de Privacidad de Branch para comprender nuestras prácticas de privacidad con respecto a esos servicios de Branch.
Uso de la información por parte de nuestros Clientes
Requerimos que nuestros Clientes utilicen los Servicios de Navegador de manera responsable y de acuerdo con ciertos términos y condiciones. Branch no es responsable de las políticas de tratamiento de datos de ninguno de nuestros Clientes a través de los Servicios de Navegador o de otros servicios de Branch. Las prácticas de cada Cliente están sujetas a la política de privacidad individual de cada Cliente. Los usuarios deben revisar la política de privacidad de cada Cliente para comprender cómo el Cliente trata la información recopilada del Usuario a través de los Servicios de Navegador.
Opciones de usuario
En los casos en que la opción esté disponible, podrá modificar los datos que se enviarán a Branch (1) eliminando la aplicación del Cliente a través de la cual Usted utiliza los Servicios de Navegador, (2) modificando la configuración de la aplicación del Cliente, o (3) restableciendo o reinstalando la aplicación del Cliente o el software del dispositivo.
No rastreo
Los Servicios de Navegador están diseñados para aplicaciones móviles y, por lo tanto, no responden a las señales de "no rastrear" de los navegadores web.
¿Cómo comparte información Branch?
Además de las maneras descritas anteriormente, Branch también puede compartir información con terceros bajo las siguientes circunstancias:
- Con proveedores externos, consultores y otros proveedores de servicios que trabajan para nosotros y necesitan acceso a la información que recopilamos para hacer ese trabajo, incluido el almacenamiento en la nube, el análisis de datos y el seguimiento de proyectos. Estos terceros tienen prohibido utilizar la información para finalidades distintas a la prestación de servicios para nosotros o para cumplir con los requisitos legales aplicables.
- Con nuestros Clientes y sus representantes, como se describe en esta Política de Privacidad de Navegador.
- Con clientes de otros servicios de Branch, incluidos sus proveedores o representantes, si así lo solicita el cliente, con fines de atribución.
- Para cumplir con las leyes o responder a solicitudes legales y procedimientos judiciales, y para investigar, prevenir o tomar medidas con respecto a actividades prohibidas sospechosas o reales, incluidas, entre otras, fraude y situaciones que impliquen amenazas potenciales a la seguridad física de cualquier persona.
- Para proteger los derechos y la propiedad de Branch, nuestros representantes, Clientes, Usuarios y otros, incluyendo hacer cumplir nuestros acuerdos, políticas y los términos y condiciones aplicables.
- En relación con o durante la negociación de cualquier fusión, venta de activos de la sociedad, financiación o adquisición de todo o una parte de nuestro negocio por otra sociedad.
Cómo aseguramos la información que recopilamos
Es importante para nosotros garantizar la seguridad de la información proporcionada por nuestros Clientes y recopilada a través de los Servicios de Navegador. Branch ha implementado salvaguardas técnicas, administrativas y físicas estándares en el sector para ayudar a proteger la información en nuestros servidores contra el acceso, alteración, divulgación o destrucción no autorizados. Usted es el responsable de mantener la seguridad de Sus dispositivos y cuentas en línea, como no compartir contraseñas con Sus dispositivos.
Enlaces a otros servicios
Los Servicios de Navegador se vinculan con otras páginas web y aplicaciones. Estos otros dominios no están controlados por Branch, por ello no avalamos ni ofrecemos ninguna garantía sobre sitios web, aplicaciones o plataformas de redes sociales de terceros. Le recomendamos que lea las políticas de privacidad de cada uno de los sitios web y aplicaciones con los que Usted interactúe. No avalamos, investigamos o aprobamos, ni somos responsables de las prácticas de privacidad o el contenido de dichos sitios web o aplicaciones. Si Usted visita estos sitios web o aplicaciones lo hace bajo Su propio riesgo.
Nuestra política de conservación de datos
Los datos personales recopilados a través de los Servicios de Navegador se almacenan de forma que permiten la identificación personal durante no más de 7 días, posteriormente se eliminan o seudoanonimizan. Todos los registros seudoanonimizados se eliminan después de 12 meses, a menos que la ley aplicable exija lo contrario o se acuerde lo contrario entre Branch y el Cliente.
Branch puede conservar la información recopilada por los Servicios de Navegador más allá de estos períodos para la prevención, análisis o respuesta ante el fraude o para proteger la seguridad de Branch, sus Clientes, Usuarios o el público.
Nuestra política con respecto a los niños
Los Servicios de Navegador no están dirigidos a niños. Solicitamos a los Clientes que se comprometan a no enviarnos de manera consciente, datos relacionados con niños menores de 13 años (o, en ciertas jurisdicciones, menores de 16 años). Si Usted cree que podríamos haber recibido información proveniente o sobre un niño menor de 13 años (y en ciertas jurisdicciones menor de 16 años) contraviniendo esta política, comuníquese con nosotros en discoveryprivacy@branch.io, para que Branch pueda investigar y eliminar inmediatamente cualquier información obtenida de manera inapropiada.
Sus derechos
Según la ley aplicable, tiene derecho a acceder, rectificar, borrar y restringir el tratamiento de sus datos personales. También tiene derecho a oponerse al tratamiento de sus datos por parte de Branch, de conformidad con la ley aplicable. Debido a que Branch no puede asociar los datos personales recopilados a través de los Servicios de Navegador con un individuo en particular, no es razonablemente posible que Branch verifique la identidad de ningún sujeto propietario de datos en particular. Para cumplir con los requisitos de seguridad de ciertas leyes aplicables, en determinadas circunstancias, podemos negarnos a gestionar la solicitud del sujeto propietario de los datos, en ese caso le informaremos a Usted en consecuencia. Sin embargo, Branch proporciona mecanismos para oponerse a ciertos tipos de tratamientos de Sus datos personales como se establece en la sección de Opciones de Usuario que aparece anteriormente.
Tiene derecho a presentar reclamaciones sobre nuestras actividades de tratamiento de datos mediante la presentación de una reclamación ante nuestro Delegado de Protección de Datos, a quien puede contactar en la sección "Contáctenos" a continuación o ante una autoridad de supervisión.
Ley de privacidad del consumidor de California
La Ley de Privacidad del Consumidor de California de 2018 (“CCPA”) otorga ciertos derechos a las personas físicas que son residentes de California. Nuestro aviso de privacidad de CCPA está disponible aquí.
Contáctenos, Preguntas, Cambios a esta Política de Privacidad de Navegador
Podemos cambiar esta Política de Privacidad de Navegador en cualquier momento a nuestro exclusivo criterio. Publicaremos todos los cambios de esta Política en esta página e indicaremos en la parte superior de la página la fecha de vigencia de la Política modificada. Si Usted tiene alguna pregunta o sugerencia con respecto a esta Política, comuníquese con nuestro Delegado de Protección de Datos en:
Branch Metrics, Inc.
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
195 Page Mill Rd, Suite 101
Palo Alto, CA 94306
o por correo electrónico a discoveryprivacy@branch.io
Effective July 1st 2022 to August 24th 2022
DownloadTable of Contents
Branch Navigator Privacy Policy
Last updated October 11, 2021
Overview
We value privacy and are committed to providing our services in a privacy-first way, including by practicing data minimization, limiting the information we disclose, and implementing measures to safeguard our data. At a high level, our Branch Navigator Services help our Customers’ Users navigate their mobile devices with more relevant suggestions and improved search capabilities. To provide these services, we collect certain device-level data (e.g., advertising identifier and IP address) and query data (e.g., “t”, “tw”) from Users. We use this information to provide and improve the Navigator Services, as well as to provide other Branch products and services, and generally to serve or communicate with our Customers. We may also de-identify or aggregate data we collect through the Navigator Services and use it for any purpose. We disclose information to our service providers and Customers and also to comply with laws, to protect ourselves and others, or as part of a business transaction. Users may opt out of certain data collection by following the instructions in the User Choices section below. Because we provide technology that powers the Navigator Services to our Customers, they may use a different name to describe their use of Branch’s Navigator Services (for example, “Scout” or “Finder”). Users should review the privacy policies of their mobile device providers and mobile applications they use, which may give You additional options or rights regarding how our Customers use Your data.
Introduction
Branch Metrics, Inc. ("Branch", "us", or "we") offers a Navigator service (the “ Navigator Services”), that enables developers of mobile applications and device features using the Navigator Services (our " Customers") to provide contextual results and intent-based links in their apps, giving their end users ("Users") simplified access to completing an action (for example, to quickly navigate to a deep page within a particular app). Branch recognizes and believes that data privacy is important to all Internet users, and therefore we design and operate our services in a privacy-first manner.
This Branch Navigator Privacy Policy (the “Navigator Privacy Policy”) explains what information Branch uses to provide the Navigator Services, and how it shares and protects data obtained by Branch through the Navigator Services.
Please note that this Navigator Privacy Policy only applies to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who, through their use of the Navigator Services, click on a Branch link or interact with an app or website of a Branch customer. For the privacy policy applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch privacy policy posted here. The Navigator Services, and the Branch services described in the Branch privacy policy, are collectively the “Branch Platform".
What are the Navigator Services?
Branch provides technology so Customers can provide their Users with content results in response to queries. We do this in two main ways. First, Branch leverages data from Users through the Navigator Services and through other Branch services to enhance and tailor results in response to queries. Second, Branch provides Customers with mobile deep-linking technology to return deep links to queries. “Deep linking” means providing links to a specific, generally searchable or indexed, piece of content in an app or on a website (e.g. “https://branch.io/security/”), rather than the app’s landing page or website’s home page (e.g., “https://branch.io”). Deep links thus enable Users to be directed to specific content within an app. Branch generally has no direct relationship with Users. When Customers install the Branch technology on their apps (via an application programming interface and/or software development kit), the technology enables Customers to respond to Users’ queries with contextual results and intent-based deep links, which in turn helps Users by giving them results and deep links to simplify access to completing an action (for example, to identify nearby restaurants, order food for delivery, travel to a location, or find a contact on their device).
What Information Does Branch Collect from the Navigator Services?
User Data
Below, we explain what information we collect from Users through the Navigator Services. We process information in a way that is relevant for the purpose for which it was collected as described below.
We require that each Customer commit to share with Branch only information that it has lawfully obtained and that it has the right to share with Branch. We strongly discourage Customers from sharing sensitive User information with us, as such information is not necessary for the provision of the Navigator Services.
Software development kits (“SDKs”) and application programming interfaces (“APIs”) include code that allows Customers to integrate and use the Navigator Services. The Branch Navigator Services SDKs and APIs collect the following information when Customers use the SDKs and/or APIs in their mobile apps, some of which is considered personal data under applicable law (in other words, information that itself may identify a unique individual or can be linked back to an individual). The chart below summarizes the information collected automatically by the Navigator Services and for what purposes this information is being collected.
| Information Collected | Purpose |
|---|---|
Advertising identifier (e.g., Google Ad ID or IDFA) | Used for device identification and serving personalized results and advertising. |
IP Address | Used to understand general location, and for statistical purposes. |
Country Code | This is the ISO country code equivalent for the SIM provider’s country code, and is used to understand country-level location. |
Device Locale (country, language) | Used for customizing results and advertising to the device’s country and language settings. |
Query | Any query submitted by a User for purposes of responding to the User’s queries. Queries may include information that identifies an individual (for example, if a User searches for a friend “John Smith” or for news about a particular celebrity) as well as information that does not identify anyone (for example, “pizza nearby” or “phone cases”). Queries may be Internet-based or device-based (for example, to search for a contact or an app on a User’s phone). For Internet-based queries, we collect the information described in this table. For device-based queries, our SDK will collect and store information locally on a User’s device (for example, a User’s contacts or the apps stored on a User’s device), but Branch does not receive this data. |
Device Model | Used to serve relevant results and advertising, and for reporting. |
Device Manufacturer | Used to serve relevant results and advertising, and for reporting. |
Operating System | Used to serve relevant results and advertising, and for reporting. |
Operating System Version | Used to serve relevant results and advertising, and for reporting. |
Mobile Network Status (Carrier) | Used to serve relevant results and advertising, and for reporting. |
Screen Resolution | Used to serve relevant results and advertising, and for reporting. |
Screen Size | Used to serve relevant results and advertising, and for reporting. |
Navigator Services Software Data | Information about the Navigator Services software running on your phone, including version, package name, and Customer (not User) information associated with software installation. |
Engagement Data | Information relating to a User’s interactions (e.g., impressions, clicks) with the Navigator Services, including query results, advertisements, and/or apps; used to improve the Navigator Services and for reporting. |
In certain cases, Customers have configured the Navigator Services to operate on a device without sending either the advertising identifier or query to Branch servers. In such cases:
- the Navigator Services will analyze information stored on your mobile device to serve results and advertising. Such analysis will be conducted within your device, and Branch does not collect such data to conduct this analysis.
- Branch may momentarily read an IP address for statistical purposes and to anonymously sync data from its servers to improve on-device query results and advertising.
In addition to the information we collect identified above, the Navigator Services may otherwise analyze information stored on your mobile device or accessible through your mobile device’s services to provide more relevant results to and advertising for mobile app content in response to queries. The analysis of such information accessible through your mobile device will be conducted within your device, and Branch does not collect such data to conduct this analysis.
Customer Data & Postback Data
Customers may provide information to us to help better direct advertising to their desired audiences delivered through the Navigator Services (“Customer Data”). Branch processes Customer Data as a service provider on behalf of its customers for the Navigator Services and will not use this Customer Data for other purposes.
In some cases, Branch permits Customers that do not use other Branch Services, such as Branch’s attribution tools, to use the Navigator Services to deliver advertisements in connection with Users’ queries. When this occurs, we may receive data from such Customers’ third-party service providers, at Customers’ direction, regarding how those Customers’ end users interact or engage with Customer’s advertisements (“Postback Data”).
Branch processes all Postback Data it receives as a processor on behalf of each Customer that provides it, and Branch uses that Postback Data only to provide the Navigator Services to the Customer. Branch does not control the purposes or means of processing the Postback Data by Customer, and is not responsible for Customer’s collection, use or disclosure of Postback Data.
How Does Branch Use Information Collected by the Navigator Services, and What Information Does Branch Use to Provide the Navigator Services?
Data Branch collects through the Navigator Services is processed:
- to provide, maintain, optimize, research, and improve the Navigator Services, including to develop the results for User queries and improve the relevance and/or usefulness of the results.
- to better understand how and from where Users come to click on certain deep links and what types of links are popular.
- to serve advertisements in connection with Users’ queries.
- to fulfill Customers’ and prospective Customers’ requests for the Navigator Services including processing data at the Customer’s direction and transferring User data to them. Branch does not control how Customers use information Branch shares with Customers, and Users should read Customers’ privacy policies to understand how Customers use information they receive from Branch.
- to use for internal and Customer business purposes, including to support both the Navigator Services and other Branch products and services, develop new products and services, market products or services, support the products and services of our Customers, and as permitted or required by applicable law.
- to create reports based on aggregated information, which is information that cannot be linked back to any individual person or Customer, and share these reports with the public.
We may aggregate and/or de-identify the data we collect. After data has been aggregated and/or de-identified, Branch does not use it to personally identify an individual. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including business partners, Customers, and/or others.
Where permitted by law and our agreements with customers, and with your consent (to the extent required by law), Branch may also use data collected through other Branch services to enhance and tailor results of User queries. Please see the Branch privacy policy to understand our privacy practices with respect to those Branch services.
Our Customers’ Use of Information
We require that our Customers utilize the Navigator Services responsibly and in accordance with certain terms and conditions. Branch is not responsible for the data practices of any of our Customers through the Navigator Services or otherwise. Each Customer’s practices are subject to each Customer’s individual privacy policy. Users should review the privacy policy of each Customer to understand how that Customer treats User information collected through the Navigator Services.
User Choices
Where available, you may be able to modify what data will be sent to Branch by (1) deleting the Customer app through which You use the Navigator Services, (2) modifying settings in the Customer app, or (3) resetting or re-installing the Customer app or device software.
Do Not Track
The Navigator Services are designed for mobile applications and therefore do not respond to web browser “do not track” signals.
How Does Branch Share Information?
In addition to the ways described above, Branch may also share information with others under the following circumstances:
- With third-party vendors, consultants and other service providers who work for us and need access to information we collect to do that work, including for cloud storage, data analysis, and project tracking. These third parties are prohibited from using the information for purposes other than performing services for us or to comply with applicable legal requirements.
- With our Customers and their agents, as described in this Navigator Privacy Policy.
- With customers of other Branch services, including their vendors or agents, if requested by the customer, for attribution purposes.
- To comply with laws or to respond to lawful requests and legal process, and in order to investigate, prevent, or take action regarding suspected, or actual, prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person.
- To protect the rights and property of Branch, our agents, Customers, Users, and others including to enforce our agreements, policies, and any applicable terms and conditions.
- In connection with or during negotiation of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
How We Secure the Information We Collect
Securing the information provided by our Customers and collected through the Navigator Services is important to us. Branch has implemented industry-standard technical, administrative, and physical safeguards to help protect the information on our servers against unauthorized access, alteration, disclosure or destruction. You are responsible for maintaining the security of Your devices and online accounts, such as not sharing passwords to Your devices.
Links to Other Services
The Navigator Services link to other websites and apps. These other domains are not controlled by Branch, and we do not endorse or make any representations about third-party websites, apps, or social media platforms. We encourage You to read the privacy policies of each website and application that You interact with. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at Your own risk.
Our Data Retention Policy
Personal data collected via the Navigator Services are stored in an identifiable form for no more than 7 days, after which they are removed or pseudonymized. Any and all pseudonymized logs are deleted after 12 months, unless otherwise required by applicable law or otherwise agreed between Branch and the Customer.
Branch may retain information collected by the Navigator Services beyond these periods for fraud prevention, analysis, or response, or to protect the safety of Branch, its Customers, Users, or the public.
Our Policy Regarding Children
The Navigator Services are not directed to children. We require that Customers agree to not knowingly send to us data relating to any children under 13 (or, in certain jurisdictions, under 16). If You believe that we might have any information from or about a child under 13 (and in certain jurisdictions under 16) in violation of this policy, please contact us at discoveryprivacy@branch.io, so that Branch can promptly investigate and delete any inappropriately obtained information.
Your Rights
Under applicable law, You have the right to access, rectify, erase and restrict the processing of Your personal data. You also have the right to object to Branch’s processing of Your data, all in accordance with applicable law. Because Branch cannot associate the personal data collected via the Navigator Services with a particular individual, it is not reasonably possible for Branch to verify the identity of any particular data subject. To comply with the security requirements of certain applicable laws, in such circumstances we therefore may refuse to process the data subject request and will inform You accordingly. Branch does, however, provide mechanisms for objecting to certain types of processing of Your personal data as set forth in the User Choices section above.
You have the right to lodge complaints about our data processing activities by filing a complaint with our Data Protection Officer who can be reached by the “Contact Us” section below or with a supervisory authority.
California Consumer Privacy Act
The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to natural persons who are residents of California. Our CCPA privacy notice is available here.
Contact Us, Questions, Changes to This Discovery Privacy Policy
We may change this Discovery Privacy Policy at any time in our sole discretion. We will post all changes to this Policy on this page and will indicate at the top of the page the modified Policy’s effective date. If You have any questions or suggestions regarding this Policy, please contact our Data Protection Officer at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Discovery Terms & Conditions
Effective December 30th 2024
DownloadTable of Contents
End User Discovery Terms & Conditions
Last updated December 30, 2024
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Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Discovery service (the “Discovery Services”), that enables developers of mobile applications using the Discovery Services (our “Customers”) to provide personalized recommendations and results, and intent-based links into their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Discovery Services in apps that have integrated the Discovery Services, you agree to be bound by these End User Discovery Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER DISCOVERY TERMS & CONDITIONS, DO NOT ACTIVATE OR OTHERWISE USE THE DISCOVERY SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS, AS DESCRIBED BELOW. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Discovery Services in any manner, and each of your heirs, assigns, and successors. If you use the Discovery Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of the Discovery Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Discovery Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, excluding the Discovery Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Discovery Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Discovery Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Discovery Services to you without parental consent.
LICENSE TO USE THE DISCOVERY SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Discovery Services. Your rights to use the Discovery Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR DISCOVERY SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Discovery Services. You agree that in using the Discovery Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Discovery Services or servers or networks connected to the Discovery Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Discovery Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Discovery Services or scrape the Discovery Services or otherwise copy data from the Discovery Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Discovery Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Discovery Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Discovery Services.
You acknowledge and agree that your use of the Discovery Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Discovery Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Discovery Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Discovery Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Discovery Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Indemnification and Release, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Discovery Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Discovery Privacy Policy, including to serve you with personalized suggestions and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Discovery Services, including without limitation to (a) provide, maintain, optimize and improve the Discovery Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Discovery Services; and (d) as otherwise described in the Discovery Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Discovery Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Discovery Services, or which is accessible through or may be located using the Discovery Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity, or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Discovery Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Discovery Services.
Branch may display search results and recommendations based on certain information we collect and receive, as more fully described in our Privacy Policy. Search results and recommendations appear as a result of algorithms adopted by Branch. Branch does not make any representation that the search results or recommendations will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Discovery Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Discovery Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Discovery Services, including all associated intellectual property and proprietary rights. You acknowledge that the Discovery Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Discovery Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Discovery Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Discovery Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Discovery Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Discovery Services. You use and rely on the Discovery Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE DISCOVERY SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF BRANCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE OF THE DISCOVERY SERVICES.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Discovery Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
INDEMNIFICATION AND RELEASE
You agree to release and to indemnify, defend, and hold harmless Branch and its parents, subsidiaries, affiliates, and agents, as well as the officers, directors, employees, shareholders, and representatives of any of the foregoing entities, from and against any and all losses, liabilities, expenses, damages, costs (including attorneys’ fees and court costs), claims, actions, inquiries, or investigations of any kind whatsoever arising out of or resulting from your violation of these Terms. Branch reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Branch in the defense of such matter.
If you are a California resident, you waive California Civil Code Section 1542, which provides:
A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.
If you are not a California resident, you waive your rights under any statute or common law principle similar to Section 1542 that governs your rights in the jurisdiction of your residence.
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Discovery Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online at www.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Discovery, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 1975 W El Camino Real, Suite 102, Mountain View, CA 94040. The notice must be sent within 30 days of December 30, 2024, or your first use of the Discovery Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Discovery Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Discovery Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Discovery Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Discovery Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Discovery Services, shall constitute the entire agreement between you and Branch concerning the Discovery Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
or by email at discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
or by email at discoveryprivacy@branch.io
Điều khoản & Điều kiện Dịch vụ Discovery cho Người dùng Cuối
Cập nhật lần cuối vào ngày 30 tháng 12 năm 2024
Giới thiệu
Branch Metrics, Inc. (“Branch” hoặc “chúng tôi”) cung cấp dịch vụ Discovery (“Dịch vụ Discovery”), cho phép các nhà phát triển ứng dụng di động sử dụng Dịch vụ Discovery (“Khách hàng” của chúng tôi) cung cấp các đề xuất và kết quả được cá nhân hóa, và các liên kết có chủ đích vào ứng dụng của họ, giúp người dùng cuối (“Người dùng”) đơn giản hoá quy trình khi thực hiện tác vụ (ví dụ: để xác định vị trí các nhà hàng lân cận). Bằng việc đồng ý với các Điều khoản này hoặc sử dụng Dịch vụ Discovery trong các ứng dụng đã tích hợp Dịch vụ Discovery, bạn đồng ý chịu sự ràng buộc của Điều khoản & Điều kiện Discovery của Người dùng Cuối (“Điều khoản”). Bằng việc chấp nhận các Điều khoản này, bạn cam kết rằng bạn có đủ thẩm quyền để đồng ý với các Điều khoản này. NẾU BẠN KHÔNG ĐỒNG Ý VỚI CÁC ĐIỀU KHOẢN & ĐIỀU KIỆN DISCOVERY CỦA NGƯỜI DÙNG CUỐI NÀY, VUI LÒNG KHÔNG KÍCH HOẠT HOẶC SỬ DỤNG DỊCH VỤ DISCOVERY.
THÔNG BÁO QUAN TRỌNG: CÁC ĐIỀU KHOẢN NÀY PHẢI TUÂN THEO ĐIỀU KHOẢN RÀNG BUỘC TUÂN THỦ TRỌNG TÀI VÀ TỪ BỎ QUYỀN KHIẾU KIỆN TẬP THỂ, NHƯ ĐƯỢC MÔ TẢ DƯỚI ĐÂY. VUI LÒNG ĐỌC KỸ.
Tất cả các tham chiếu đến “bạn” hoặc “của bạn”, nếu có, nghĩa là người truy cập, sử dụng và/hoặc tham gia Dịch vụ Discovery dưới mọi hình thức và tất cả người thừa kế, người nhận chuyển nhượng và người kế nhiệm của bạn. Nếu bạn sử dụng Dịch vụ Discovery thay mặt cho một tổ chức, bạn là người đại diện và cam kết rằng bạn có thẩm quyền của tổ chức đó, việc bạn chấp nhận các Điều khoản này sẽ được coi là sự chấp nhận của tổ chức đó, đồng thời “bạn” và “của bạn” ở đây được hiểu là tổ chức đó, giám đốc, quản lý, nhân viên và đại lý của tổ chức đó.
Chúng tôi có thể thực hiện những thay đổi đối với các Điều khoản này tùy từng thời điểm. Khi thay đổi các Điều khoản, chúng tôi sẽ sửa đổi ngày “Cập nhật lần cuối” đã nêu ở trên. Bạn có trách nhiệm rà soát lại các Điều khoản này thường xuyên và luôn cập nhật các thông báo về bất kỳ sự thay đổi điều khoản nào. Phiên bản mới hơn của các Điều khoản này sẽ thay thế tất cả các phiên bản trước đó. Bạn đồng ý rằng việc bạn tiếp tục sử dụng Dịch vụ Discovery của chúng tôi sau khi những thay đổi đó đã được công bố có nghĩa là bạn đã chấp nhận các Điều khoản sửa đổi đó.
Xin lưu ý rằng các Điều khoản này chỉ áp dụng cho Dịch vụ Discovery. Branch cũng cung cấp một trang web và các dịch vụ khác, Người dùng có thể truy cập vào một số dịch vụ trên khi nhấp vào liên kết của Branch hoặc khi tương tác với ứng dụng hoặc trang web của Khách hàng hoặc tổ chức khác. Để biết các điều khoản áp dụng cho trang web của Branch và các dịch vụ khác của Branch, không bao gồm Dịch vụ Discovery, vui lòng xem các điều khoản của Branch được đăng tại đây. Bạn cũng nên xem lại bất kỳ điều khoản và điều kiện nào mà Khách hàng hoặc tổ chức khác có thể áp dụng khi bạn sử dụng ứng dụng hoặc trang web của họ.
ĐIỀU KIỆN SỬ DỤNG
Dịch vụ Discovery này không dành cho bất cứ ai dưới 13 tuổi (hoặc dưới 16 tuổi theo quy định pháp luật ở một số khu vực nhất định). Bằng việc sử dụng Dịch vụ Discovery, bạn cam đoan và đảm bảo rằng độ tuổi của bạn tối thiểu là 13, hoặc lớn hơn nếu luật pháp quy định để sử dụng Dịch vụ Discovery của Branch mà không cần sự đồng ý của cha mẹ.
GIẤY PHÉP SỬ DỤNG DỊCH VỤ DISCOVERY
Tùy thuộc vào việc bạn tuân thủ các điều khoản và điều kiện này, Branch cấp cho bạn giấy phép có giới hạn, toàn cầu, không thể chuyển nhượng, không độc quyền và có thể thu hồi để sử dụng Dịch vụ Discovery. Quyền của bạn trong việc sử dụng Dịch vụ Discovery tuân theo tất cả các điều khoản và điều kiện nêu trong các Điều khoản này và bất kỳ điều khoản nào khác vốn có thể được Khách hàng của chúng tôi áp dụng cho bạn.
SỬ DỤNG DỊCH VỤ DISCOVERY CỦA CHÚNG TÔI; CHÍNH SÁCH VÀ HẠN CHẾ
Bạn hoàn toàn chịu trách nhiệm đối với bất kỳ nội dung và tài liệu nào khác khi bạn gửi truy vấn, hoặc đối với thông tin mà bạn gửi qua hoặc liên quan đến Dịch vụ Discovery. Bạn đồng ý rằng khi sử dụng Dịch vụ Discovery, bạn sẽ:
- tuân thủ tất cả các luật hiện hành, bao gồm nhưng không giới hạn luật về quyền riêng tư, luật sở hữu trí tuệ, luật chống thư và tin nhắn rác và các yêu cầu pháp lý;
- không gửi bất kỳ tài liệu nào có chứa vi rút phần mềm hoặc bất kỳ mã máy tính, tệp hoặc chương trình nào khác được dùng để làm gián đoạn, phá hủy hoặc hạn chế chức năng của các phần mềm hoặc phần cứng máy tính hoặc thiết bị viễn thông;
- không can thiệp hoặc làm gián đoạn Dịch vụ Discovery hoặc máy chủ hoặc mạng kết nối với Dịch vụ Discovery, hoặc không tuân theo bất kỳ yêu cầu, thủ tục, chính sách hoặc quy định nào của mạng kết nối với Dịch vụ Discovery;
- không phát triển, hỗ trợ hoặc sử dụng bất kỳ công cụ tự động nào (ví dụ như ứng dụng bot, các chương trình tự dộng hoá) để truy cập hoặc sử dụng Dịch vụ Discovery hoặc thu thập dữ liệu Dịch vụ Discovery hoặc sao chép dữ liệu từ Dịch vụ Discovery;
- không vi phạm hoặc vô hiệu hóa bất kỳ hệ thống quản lý quyền kỹ thuật số, quy tắc sử dụng hoặc tính năng nào khác của Dịch vụ Discovery;
- không được đảo ngược thiết kế, dịch ngược, phân tích, giải mã nguồn hoặc tìm cách lấy mã nguồn của Dịch vụ Discovery hoặc bất kỳ công nghệ liên quan nào không phải là mã nguồn mở; và
- không tham gia việc “phát triển”, “sao chép” hoặc mô phỏng hình thức hoặc chức năng của Dịch vụ Discovery.
Bạn công nhận và đồng ý rằng việc sử dụng Dịch vụ Discovery phụ thuộc vào quyền truy cập các dịch vụ viễn thông và Internet. Bạn hoàn toàn chịu trách nhiệm về việc mua sắm và duy trì tất cả các dịch vụ viễn thông và Internet, và các phần cứng và phần mềm khác cần thiết để truy cập và sử dụng Dịch vụ Discovery, bao gồm nhưng không giới hạn tất cả chi phí, lệ phí, phí tổn và thuế dưới bất kỳ hình thức nào liên quan đến những quy định nói trên. Branch không chịu trách nhiệm đối với bất kỳ mất mát hoặc hư hỏng dữ liệu và thông tin liên lạc nào xảy ra hoặc bất kỳ tổn thất hoặc thiệt hại khác dưới mọi hình thức phát sinh từ các dịch vụ viễn thông và Internet.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ cố gắng hết sức để đảm bảo rằng Dịch vụ Discovery sẽ không bị gián đoạn và quá trình truyền dữ liệu sẽ không xảy ra lỗi. Tuy nhiên, điều này không thể được đảm bảo do tính chất của Internet. Ngoài ra, quyền truy cập của bạn vào Dịch vụ Discovery đôi khi cũng có thể bị tạm ngừng hoặc bị hạn chế để cho phép sửa chữa, bảo trì hoặc giới thiệu các cơ sở hoặc dịch vụ mới. Chúng tôi sẽ cố gắng hạn chế tần suất và thời gian gián đoạn và ngưng trệ nếu có.
CHẤM DỨT
Bạn công nhận và đồng ý rằng Branch có thể huỷ bỏ cung cấp Dịch vụ Discovery vì bất kỳ lý do gì bất cứ lúc nào mà không cần thông báo trước. Bạn đồng ý rằng Branch sẽ không chịu trách nhiệm về việc chấm dứt thoả thuận của Branch với bạn. Những Mục mà vẫn còn hiệu lực sau khi chấm dứt hoặc hết hạn các Điều khoản này, bao gồm nhưng không giới hạn các Mục về Chấm dứt, Chính sách Quyền riêng tư & Quyền Dữ liệu, Quyền Sở hữu, Giới hạn Trách nhiệm pháp lý, Bồi thường và Miễn trừ, Trọng tài và Từ bỏ Khiếu kiện Tập thể, và Thông báo pháp lý.
CHÍNH SÁCH QUYỀN RIÊNG TƯ & QUYỀN DỮ LIỆU
Bạn thừa nhận rằng bạn đã nhận, đọc và hiểu Chính sách Quyền riêng tư của Dịch vụ Discovery. Bằng cách đồng ý với các Điều khoản này, bạn đồng ý cho Branch thu thập, sử dụng và tiết lộ dữ liệu, bao gồm dữ liệu cá nhân, nếu có, như được mô tả trong Chính sách Quyền riêng tư đối với Dịch vụ Discovery của chúng tôi, bao gồm việc cung cấp cho bạn những gợi ý được cá nhân hóa và điều chỉnh kết quả nội dung phù hợp với bạn.
Bạn cấp cho Branch một giấy phép toàn cầu, không độc quyền, có thể cấp phép phụ, có thể chuyển nhượng sử dụng, sao chép, sửa đổi, phân phối, xuất bản, xử lý và/hoặc ẩn danh các thông tin và nội dung thu được thông qua Dịch vụ Discovery, bao gồm nhưng không giới hạn (a) cung cấp, duy trì, tối ưu hóa và cải tiến Dịch vụ Discovery; (b) tiến hành nghiên cứu; (c) phân tích và tổng hợp dữ liệu của bạn (bao gồm dữ liệu ẩn danh) với dữ liệu của những người dùng khác, dữ liệu được tập hợp gọi là “Dữ liệu Tổng hợp”; (d) sử dụng Dữ liệu Tổng hợp đó để tiến hành nghiên cứu và tạo dữ liệu cũng như các sản phẩm và dịch vụ phân tích, bao gồm việc cho phép Khách hàng điều chỉnh nội dung, quảng cáo hoặc ứng dụng của họ dựa trên thông tin được thu thập qua Dịch vụ Discovery; và (e) và các nội dung khác trong Chính sách Quyền riêng tư đối với Dịch vụ Discovery. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
CÁC LIÊN KẾT VÀ NỘI DUNG CỦA BÊN THỨ BA
Dịch vụ Discovery có thể hiển thị hoặc chứa các liên kết đến các sản phẩm, dịch vụ, ứng dụng và trang web của bên thứ ba. Mọi ý kiến, lời khuyên, tuyên bố, dịch vụ, đề nghị hoặc thông tin khác cấu thành một phần của nội dung được thể hiện, tạo ra hoặc cung cấp bởi những người dùng khác hoặc các bên thứ ba khác trên Dịch vụ Discovery, hoặc có thể truy cập thông qua hoặc có thể tìm thấy bằng Dịch vụ Discovery (gọi chung là “Nội dung của bên thứ ba”) là của các tác giả hoặc nhà sản xuất tương ứng chứ không phải của Branch hoặc các cổ đông, giám đốc, quản lý, nhân viên, đại lý hoặc đại diện của Branch. Branch không kiểm soát Nội dung của bên thứ ba và không đảm bảo tính chính xác, tính toàn vẹn hoặc chất lượng của Nội dung do bên thứ ba đó cung cấp. Branch không chịu trách nhiệm thực hiện, xác nhận và không có trách nhiệm hoặc nghĩa vụ pháp lý đối với bất kỳ Nội dung nào của Bên thứ ba hoặc mọi thông tin hoặc tài liệu được quảng cáo trong các Nội dung do Bên thứ ba cung cấp. Khi sử dụng Dịch vụ Discovery, bạn có thể gặp những nội dung mang tính xúc phạm, khiếm nhã hoặc phản cảm. Chúng tôi không có trách nhiệm hoặc nghĩa vụ trực tiếp hoặc gián tiếp đối với bất kỳ thiệt hại hoặc tổn thất nào của bạn khi bạn sử dụng hoặc tin tưởng vào bất kỳ hàng hóa, dịch vụ hoặc thông tin nào thông qua dịch vụ hoặc nội dung nào do bên thứ ba cung cấp. Bạn có trách nhiệm đánh giá thông tin, ý kiến, lời khuyên hoặc nội dung có sẵn khác trên Dịch vụ Discovery.
Branch có thể hiển thị kết quả và đề xuất tìm kiếm dựa trên một số thông tin nhất định mà chúng tôi thu thập và nhận được, như mô tả đầy đủ hơn trong Chính sách Quyền riêng tư của chúng tôi. Kết quả Tìm kiếm và đề xuất xuất hiện do các thuật toán được Branch chấp nhận. Branch không đưa ra bất kỳ tuyên bố đảm bảo rằng kết quả tìm kiếm hoặc đề xuất sẽ phù hợp nhất với nhu cầu cụ thể của người dùng.
Chúng tôi có thể thay đổi hoặc ngừng bất kỳ Dịch vụ Discovery nào và bạn đồng ý rằng chúng tôi không có nghĩa vụ phải lưu trữ, duy trì hoặc cung cấp cho bạn bản sao của bất kỳ nội dung hoặc thông tin nào mà bạn hoặc những người khác cung cấp, trừ khi luật hiện hành yêu cầu và quy định trong Chính sách Quyền riêng tư Dịch vụ Discovery.
QUYỀN SỞ HỮU
Branch và những người cấp phép của Branch sở hữu bản quyền và tất cả các quyền sở hữu đối với Dịch vụ Discovery, bao gồm quyền sở hữu trí tuệ và quyền sở hữu có liên quan. Bạn thừa nhận rằng Dịch vụ Discovery được bảo vệ bởi luật bản quyền, nhãn hiệu và các luật khác của Hoa Kỳ và các quốc gia khác. Bạn đồng ý không xóa, thay đổi hoặc che giấu bất kỳ bản quyền, nhãn hiệu, nhãn hiệu dịch vụ hoặc thông báo nào khác về quyền sở hữu được tích hợp hoặc đi kèm với Dịch vụ Discovery.
Branch có thể cung cấp cho bạn một cơ chế để cung cấp phản hồi, đề xuất và ý tưởng về Dịch vụ Discovery (“Phản hồi”), nếu bạn chọn. Bạn đồng ý rằng Branch có thể tùy ý sử dụng Phản hồi dưới mọi hình thức của bạn cho Branch, bao gồm cả những cải tiến và sửa đổi trong tương lai đối với Dịch vụ Discovery. Theo đó, bạn cấp cho Branch và người được nhượng quyền của Branch một giấy phép vĩnh viễn, có giá trị toàn cầu, có thể chuyển nhượng, có thể cấp giấy phép phụ, đã thanh toán đầy đủ, không thể thu hồi, miễn phí bản quyền sử dụng, sao chép, sửa đổi, tạo các sản phẩm phái sinh, phân phối và hiển thị Phản hồi theo bất kỳ cách nào, theo bất kỳ mục đích nào, theo bất kỳ phương tiện, phần mềm hoặc công nghệ nào dưới mọi hình thức ở hiện tại hoặc được phát triển trong tương lai, mà không có nghĩa vụ ghi nhận hoặc trả phí cho bạn hoặc bất cho kỳ bên thứ ba nào. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
TỪ CHỐI BẢO ĐẢM
Dịch vụ Discovery được cung cấp “NGUYÊN TRẠNG” mà không có bất kỳ hình thức đảm bảo nào. KHÔNG GIỚI HẠN NHỮNG ĐIỀU ĐÃ NÓI Ở TRÊN, BRANCH TỪ CHỐI BẤT KỲ BẢO ĐẢM NÀO VỀ TÍNH THƯƠNG MẠI CỦA DỊCH VỤ, TÍNH PHÙ HỢP CHO MỘT MỤC ĐÍCH CỤ THỂ, TÍNH ỔN ĐỊNH, SỰ KHÔNG VI PHẠM, HOẶC TÍNH CHÍNH XÁC CỦA DỮ LIỆU VÀ BẤT KỲ BẢO ĐẢM NÀO TRONG QUÁ TRÌNH GIAO DỊCH HOẶC SỬ DỤNG THƯƠNG MẠI. Branch không bảo đảm tính chính xác, đầy đủ hoặc hữu dụng của Dịch vụ Discovery. Bạn tự chịu rủi ro khi sử dụng và tin tưởng Dịch vụ Discovery. MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP MIỄN TRỪ MỘT SỐ BẢO ĐẢM TRONG MỘT VÀI TRƯỜNG HỢP NHẤT ĐỊNH. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ
TRONG PHẠM VI TỐI ĐA ĐƯỢC PHÁP LUẬT CHO PHÉP VÀ NẾU CÓ BẤT KỂ QUY ĐỊNH NÀO TRÁI NGƯỢC TRONG HỢP ĐỒNG NÀY, BRANCH SẼ KHÔNG CHỊU TRÁCH NHIỆM VỀ MỌI SƠ SUẤT, SAI PHẠM, TRÁCH NHIỆM PHÁP LÝ, SỰ VI PHẠM HOẶC BẤT KỲ LÝ THUYẾT PHÁP LÝ HOẶC THỰC TẾ NÀO ĐỐI VỚI MỌI TỔN THẤT KHI SỬ DỤNG DỊCH VỤ DISCOVERY HOẶC THIỆT HẠI DƯỚI MỌI HÌNH THỨC, DÙ LÀ CÁC TỔN THẤT TRỰC TIẾP, GIÁN TIẾP, NGẪU NHIÊN, ĐẶC BIỆT, CÓ TÍNH HẬU QUẢ, HOẶC CÓ TÍNH TRỪNG PHẠT ĐỂ LÀM GƯƠNG, BAO GỒM NHƯNG KHÔNG GIỚI HẠN Ở, TỔN THẤT VỀ LỢI NHUẬN, UY TÍN, SỬ DỤNG, DỮ LIỆU, HAY CÁC TỔN THẤT KHÔNG ĐƯỢC QUY THÀNH TIỀN KHÁC (NGAY CẢ KHI BRANCH ĐÃ ĐƯỢC THÔNG BÁO VỀ KHẢ NĂNG XẢY RA NHỮNG TỔN THẤT NHƯ VẬY), DO VIỆC BẠN SỬ DỤNG DỊCH VỤ DISCOVERY.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY LÀ MỘT PHẦN CƠ SỞ CỦA THỎA THUẬN GIỮA BẠN VÀ BRANCH VÀ SẼ ÁP DỤNG CHO TẤT CẢ CÁC KHIẾU NẠI VỀ TRÁCH NHIỆM PHÁP LÝ (VÍ DỤ: BẢO ĐẢM, SAI PHẠM, SƠ SUẤT, HỢP ĐỒNG, LUẬT PHÁP) VÀ NGAY CẢ KHI BRANCH ĐÃ ĐƯỢC THÔNG BÁO VỀ KHẢ NĂNG XẢY RA BẤT KỲ THIỆT HẠI NÀO NHƯ VẬY.
MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP GIỚI HẠN HOẶC MIỄN TRỪ TRÁCH NHIỆM PHÁP LÝ. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ không chịu trách nhiệm về (i) những tổn thất không phát sinh từ thiếu sót của chúng tôi, hoặc (ii) bất kỳ tổn thất nào trong kinh doanh (bao gồm mất lợi nhuận, doanh thu, hợp đồng, tiết kiệm dự kiến, dữ liệu, uy tín hoặc chi tiêu lãng phí), hoặc (iii) mọi tổn thất gián tiếp hoặc do hậu quả mà cả bạn và chúng tôi đều không lường trước được khi bạn bắt đầu sử dụng Dịch vụ Discovery. Chúng tôi sẽ không chịu trách nhiệm về mọi sự chậm trễ hoặc việc không tuân thủ các nghĩa vụ của chúng tôi theo các điều kiện trong hợp đồng này nếu sự chậm trễ hoặc việc không tuân thủ đó phát sinh từ bất kỳ nguyên nhân nào nằm ngoài tầm kiểm soát của chúng tôi. Luật pháp của một số quốc gia không cho phép một số hoặc tất cả các giới hạn được mô tả ở trên. Nếu các luật này được áp dụng, thì một số hoặc tất cả các giới hạn ở trên có thể không áp dụng cho bạn và bạn có thể có các quyền bổ sung.
BỒI THƯỜNG VÀ MIỄN TRỪ
Bạn đồng ý miễn trừ, bồi thường, bảo vệ và giữ cho Branch và các công ty mẹ, công ty con, chi nhánh và đại lý của Branch, cũng như các quản lý, giám đốc, nhân viên, cổ đông và đại diện của bất kỳ thực thể nào nêu trên, không phải chịu bất kỳ và tất cả các khoản lỗ, nghĩa vụ, chi phí, thiệt hại, chi phí (bao gồm cả phí luật sư và chi phí tòa án), khiếu nại, hành động, yêu cầu hoặc điều tra dưới bất kỳ hình thức nào phát sinh từ hoặc là kết quả của việc bạn vi phạm các Điều khoản này. Branch có toàn quyền, với chi phí của riêng mình, đảm nhận việc bảo vệ và kiểm soát độc quyền bất kỳ vấn đề nào mà bạn sẽ phải bồi thường và trong trường hợp đó, bạn đồng ý hợp tác với Branch để bảo vệ vấn đề đó.
Nếu bạn là cư dân California, bạn từ bỏ Mục 1542 của Bộ luật Dân sự California, trong đó quy định:
Bản miễn trừ chung không mở rộng cho các khiếu nại mà chủ nợ hoặc bên miễn trừ không biết hoặc không nghi ngờ là có lợi cho mình tại thời điểm thực hiện miễn trừ và nếu biết thì sẽ ảnh hưởng đáng kể đến việc dàn xếp của họ với bên nợ hoặc bên được miễn trừ.
Nếu bạn không phải là cư dân California, bạn sẽ từ bỏ các quyền của mình theo bất kỳ luật lệ hoặc nguyên tắc luật chung nào tương tự như Mục 1542 điều chỉnh các quyền của bạn tại khu vực cư trú của bạn.
TRỌNG TÀI VÀ TỪ BỎ KHIẾU KIỆN TẬP THỂ
BẠN NÊN ĐỌC KỸ MỤC NÀY, VÌ NÓ CÓ THỂ ẢNH HƯỞNG ĐÁNG KỂ ĐẾN CÁC QUYỀN HỢP PHÁP CỦA BẠN, BAO GỒM CẢ QUYỀN KHỞI KIỆN RA TÒA.
Phạm vi: Bạn và Branch đồng ý rằng các Điều khoản này ảnh hưởng đến thương mại liên tiểu bang và Đạo luật Trọng tài Liên bang quy định việc giải thích và thực thi các điều khoản trọng tài này. Mục này được dùng để giải thích luật theo nghĩa rộng và điều chỉnh luật áp dụng đối với bất kỳ tranh chấp giữa hai bên, bao gồm nhưng không giới hạn các khiếu nại phát sinh liên quan đến bất kỳ khía cạnh nào của mối quan hệ giữa hai bên, bất kể dựa trên hợp đồng, sai phạm, luật định, gian lận, khai báo sai hoặc bất kỳ lý thuyết pháp lý nào khác; các khiếu nại phát sinh trước các Điều khoản này hoặc bất kỳ thỏa thuận nào trước đó (bao gồm, nhưng không giới hạn, các khiếu nại liên quan đến quảng cáo); và các khiếu nại có thể phát sinh sau khi chấm dứt các Điều khoản này. Các khiếu nại nằm ngoài các giới hạn nêu trên bao gồm việc khiếu kiện về một số quyền sở hữu trí tuệ và các khiếu nại nhỏ ra tòa án, như được quy định dưới đây.
Giải quyết Tranh chấp Ban đầu: Bạn có thể liên hệ với chúng tôi theo địa chỉ info@branch.io để giải quyết các mối quan ngại liên quan đến Dịch vụ Discovery. Branch có thể giải quyết nhanh chóng hầu hết các mối quan ngại theo yêu cầu của người dùng của chúng tôi. Bạn và Branch đồng ý nỗ lực tốt đa thực hiện quy trình giải quyết tranh chấp nội bộ của Branch đối với mọi tranh chấp, khiếu nại, thắc mắc hoặc bất đồng và tham gia đàm phán có thiện chí, đó sẽ là điều kiện để một trong hai bên khởi kiện hoặc bắt đầu quá trình giải quyết tranh chấp bằng trọng tài.
Ràng buộc tuân thủ Trọng tài: Nếu các bên không thống nhất được giải pháp trong khoảng thời gian ba mươi (30) ngày kể từ thời điểm bắt đầu giải quyết tranh chấp không chính thức theo điều khoản giải quyết tranh chấp ban đầu, thì một trong hai bên có thể bắt đầu quá trình giải quyết tranh chấp qua Ràng buộc tuân thủ Trọng tài như là cách duy nhất để giải quyết khiếu nại, tuân theo các ngoại lệ và các điều khoản được nêu dưới đây. Trừ khi được nêu dưới đây, mọi khiếu nại mà bạn có thể có đối với Branch phải được giải quyết thông qua hình thức ràng buộc tuân thủ Trọng tài của Hiệp hội Trọng tài Hoa Kỳ (American Arbitration Association, “AAA”) bằng cách sử dụng Quy tắc Trọng tài Người tiêu dùng, như được sửa đổi theo các Điều khoản này và sẽ do AAA đảm nhận và do một trọng tài viên duy nhất giải quyết. Có thể xem các quy tắc của AAA tại địa chỉ www.adr.org hoặc bằng cách gọi điện cho AAA theo số 1-800-778-7879. Trọng tài viên phải tuân thủ các Điều khoản ở đây.
Trọng tài viên, chứ không phải bất kỳ tòa án hoặc cơ quan liên bang, tiểu bang hoặc địa phương nào, sẽ có thẩm quyền duy nhất giải quyết tất cả các tranh chấp phát sinh liên quan đến việc diễn giải, khả năng áp dụng, khả năng thực thi hoặc việc lập các Điều khoản này, bao gồm nhưng không giới hạn bất kỳ khiếu nại nào cho rằng tất cả hoặc bất kỳ phần nào của các Điều khoản này vô hiệu hoặc mất hiệu lực, hoặc khiếu nại về tuân thủ quá trình ràng buộc tuân thủ trọng tài hay không. Trọng tài viên sẽ được trao quyền để đưa ra bất kỳ biện pháp giải quyết khả dụng nào tại tòa án theo luật pháp hoặc theo luật công bằng. Quyết định của trọng tài viên sẽ được lập thành văn bản và có giá trị ràng buộc các bên và có giá trị như một phán quyết bởi một tòa án có thẩm quyền.
Bạn hiểu và đồng ý rằng khi tham gia các Điều khoản này, bạn và Branch đều từ bỏ quyền được xét xử bởi bồi thẩm đoàn hoặc được xét xử trước một thẩm phán tại một tòa án công. Nếu không có điều khoản trọng tài này, bạn và Branch có thể đã có quyền hoặc cơ hội đưa tranh chấp ra tòa án, trước một thẩm phán hoặc bồi thẩm đoàn và/hoặc tham gia hoặc được đại diện trong một vụ kiện do những người khác đệ trình lên tòa án (bao gồm các vụ kiện tập thể). Các quyền khác mà bạn sẽ có nếu ra tòa, chẳng hạn như quyền kháng cáo và quyền đối với một số loại Discovery nhất định, có thể bị hạn chế hơn hoặc cũng có thể bị từ bỏ.
Nếu bạn là cư dân ở Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài có thể diễn ra tại quận nơi bạn cư trú tại thời điểm nộp đơn. Đối với các cá nhân cư trú bên ngoài Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài sẽ bắt đầu tại Tiểu bang California, Hoa Kỳ. Bạn và Branch cũng đồng ý tuân thủ phán quyết của bất kỳ tòa án liên bang hoặc tiểu bang nào ở Quận Bắc California để tham gia thể thức trọng tài, để duy trì các thủ tục trong khi chờ quá trình ràng buộc tuân thủ trọng tài, hoặc để xác nhận, sửa đổi, bãi nại hoặc thực hiện phán quyết của trọng tài viên.
Chi phí Trọng tài: Thanh toán tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn theo quy định của AAA, trong trường hợp bạn đang kích hoạt thể thức trọng tài đối với Branch và giá trị của khoản bồi thường bạn yêu cầu là mười ngàn đô la (10.000 USD) hoặc ít hơn, thì Branch sẽ tạm ứng tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn do AAA quy định (tùy thuộc vào khoản bồi thường như quy định dưới đây). Nếu các trường hợp trong câu trước được áp dụng, nhưng giá trị của khoản bồi thường được yêu cầu là hơn mười ngàn đô la (10.000 USD) và bạn chứng minh với trọng tài viên rằng các chi phí và phí tổn đó sẽ đắt hơn nhiều so với thủ tục tòa án, thì Branch sẽ thanh toán số tiền của bất kỳ khoản chi phí và phí tổn nào như vậy mà trọng tài viên xác định là cần thiết để ngăn chặn quá trình ràng buộc tuân thủ trọng tài đắt hơn nhiều so với thủ tục tòa án (tùy thuộc vào khoản bồi hoàn như quy định dưới đây). Trong trường hợp trọng tài viên xác định rằng tất cả các khiếu nại của bạn theo thể thức trọng tài thiếu cơ sở theo Quy Trình Tố Tụng Dân Sự Liên Bang 11, bạn đồng ý hoàn trả cho Branch tất cả các chi phí và phí tổn mà Branch đã ứng trước và có nghĩa vụ trả lại theo quy định của AAA.
Từ bỏ Khiếu kiện Tập thể: BẠN HIỂU VÀ ĐỒNG Ý RẰNG BẠN VÀ BRANCH ĐỀU SẼ ĐƯỢC PHÂN XỬ THÔNG QUA TRỌNG TÀI VỚI TƯ CÁCH CÁ NHÂN CỦA BẠN, KHÔNG PHẢI VỚI TƯ CÁCH LÀ ĐẠI DIỆN HOẶC THÀNH VIÊN CỦA MỘT VỤ KHỞI KIỆN TẬP THỂ. Điều này có nghĩa là bạn và Branch không được tham gia khiếu nại với bất kỳ cá nhân hoặc tổ chức nào khác và sẽ không có thẩm quyền trong bất kỳ tranh chấp nào được phân xử liên quan đến khiếu kiện tập thể. Nếu bất kỳ tòa án hoặc trọng tài viên nào xác định rằng việc từ bỏ khiếu kiện tập thể đề ra trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này là vô hiệu hoặc không thể thi hành vì bất kỳ lý do nào hoặc thể thức trọng tài có thể sẽ được áp dụng đối với khiếu kiện thể, thì các điều khoản trọng tài trong mục này sẽ được coi là vô hiệu toàn bộ và các bên sẽ được coi là không đồng ý phân xử tranh chấp.
Ngoại lệ: Bất kể các bên quyết định giải quyết tất cả các tranh chấp thông qua trọng tài, một trong hai bên có thể khởi kiện lên tòa án tiểu bang hoặc liên bang để bảo vệ quyền sở hữu trí tuệ của mình (nghĩa là bằng sáng chế, bản quyền, quyền nhân thân, thương hiệu và bí mật thương mại, không áp dụng đối với quyền riêng tư hoặc quyền công khai). Một trong hai bên cũng có thể yêu cầu giải quyết các khiếu nại nhỏ tại tòa án đối với các tranh chấp hoặc khiếu nại trong phạm vi tài phán của tòa án đó.
Quyền chọn không tham gia: Bạn có quyền chọn không tham gia và không bị ràng buộc theo các điều khoản về từ bỏ thể thức trọng tài và khiếu kiện tập thể được quy định trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này bằng cách gửi thông báo bằng văn bản về quyết định không tham gia của bạn tới địa chỉ sau đây: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040. Thông báo phải được gửi trong vòng 30 ngày kể từ Ngày 30 tháng 12 năm 2024, hoặc kể từ lần đầu tiên bạn sử dụng Dịch vụ Discovery, tùy theo trường hợp nào xảy ra sau, nếu không, bạn sẽ chịu sự ràng buộc của thể thức trọng tài cho các tranh chấp theo các điều khoản trong những đoạn đó. Nếu bạn chọn không tham gia các điều khoản trọng tài này, Branch cũng sẽ không bị ràng buộc theo các điều khoản đó.
Những thay đổi đối với Mục này: Branch sẽ thông báo trước ba mươi (30) ngày về bất kỳ thay đổi nào có ảnh hưởng đến nội dung của mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể bằng cách cập nhật các Điều khoản này, gửi tin nhắn hoặc thông báo cho bạn khi bạn sử dụng Dịch vụ Discovery. Các bản sửa đổi sẽ có hiệu lực sau ba mươi (30) ngày kể từ khi chúng được cập nhật trong các Điều khoản này hoặc được gửi cho bạn.
Những thay đổi đối với mục này sẽ chỉ áp dụng cho các khiếu nại phát sinh sau ngày thứ ba mươi (30). Nếu tòa án hoặc trọng tài viên quyết định rằng tiểu mục này về “Những thay đổi đối với Mục này” là không thể thi hành hoặc hợp lệ, thì tiểu mục này sẽ bị loại khỏi mục “Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể” và tòa án hoặc trọng tài viên sẽ áp dụng mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể đầu tiên hiện hữu sau khi bạn bắt đầu sử dụng Dịch vụ Discovery.
CÁC THÔNG BÁO PHÁP LÝ
Luật điều chỉnh. Các Điều khoản này và tất cả các vấn đề phát sinh liên quan đến các Điều khoản này sẽ chịu sự điều chỉnh của luật của Tiểu bang California, mà không xét đến mâu thuẫn của các điều khoản luật; ngoại trừ Công ước Liên hợp quốc về Hợp đồng Mua bán Hàng hóa Quốc tế.
Nơi xử án. Bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào phát sinh liên quan đến các Điều khoản này và không chịu sự ràng buộc của thể thức trọng tài sẽ được tiến hành tại các tòa án tiểu bang hoặc liên bang đặt tại Quận Bắc California. Theo đó bạn và Branch đồng ý tuân theo thẩm quyền tài phán của tòa án và đồng ý rằng đó là nơi phân xử phù hợp đối với bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào.
Thể thức Tống đạt. Bạn cũng đồng ý nhận tống đạt qua đường bưu điện, và theo đó từ bỏ bất kỳ nơi xét xử nào khác.
Không từ bỏ. Việc chúng tôi không thực thi bất kỳ quyền hoặc quy định nào trong các Điều khoản này sẽ không có nghĩa chúng tôi từ bỏ quyền hoặc quy định đó trừ khi được chúng tôi công nhận và đồng ý bằng văn bản.
Chuyển nhượng. Bạn không thể chuyển nhượng, chuyển giao hoặc cấp phép phụ các Điều khoản này trừ khi có sự đồng ý trước bằng văn bản của Branch. Branch có thể chuyển giao và chuyển nhượng bất kỳ quyền và nghĩa vụ nào của mình theo các Điều khoản này một cách tự do và không cần sự cho phép nào.
Thời hiệu: Bạn đồng ý rằng bất kể quy định hoặc luật nào ngược lại, mọi khiếu nại phát sinh liên quan đến Dịch vụ Discovery phải được thực hiện trong vòng một (1) năm sau khi đưa ra lý do khởi kiện. Nếu không, lý do khởi kiện đó sẽ vĩnh viễn không được chấp nhận. Bất kể những điều đã nói ở trên, thời quy định hạn chế này sẽ không áp dụng cho cư dân của bang New Jersey.
Tiêu đề mục: Tiêu đề mục trong các Điều khoản này chỉ nhằm mục đích thuận tiện và không có hiệu lực pháp lý hoặc hợp đồng.
Toàn bộ thỏa thuận. Các Điều khoản này, cùng với Chính sách Quyền riêng tư của Dịch vụ Discovery và bất kỳ thông báo pháp lý nào khác hoặc các điều khoản và điều kiện bổ sung hoặc các chính sách điều chỉnh việc sử dụng Dịch vụ Discovery, sẽ cấu sthành toàn bộ thỏa thuận giữa bạn và Branch liên quan đến Dịch vụ Discovery. Trừ khi được nêu rõ ràng ở đây, nếu bất kỳ điều khoản nào trong các Điều khoản này bị tòa án có thẩm quyền coi là không hợp lệ, thì việc không hợp lệ của điều khoản đó sẽ không ảnh hưởng đến sự hợp lệ của các điều khoản còn lại trong các Điều khoản này, và chúng vẫn có hiệu lực đầy đủ.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Ngoài ra, bạn còn được bảo vệ bởi luật pháp của quốc gia bạn cư trú. Cả hai bên đều đồng ý tuân theo thẩm quyền không độc quyền của các tòa án thuộc Tiểu bang California, điều đó có nghĩa là bạn có thể đưa ra khiếu nại để thực thi quyền bảo vệ người tiêu dùng của mình liên quan đến các Điều khoản này ở California hoặc ở quốc gia thuộc EU mà bạn sinh sống. Nếu bạn cư trú ở EU, Ủy ban Châu Âu cung cấp một nền tảng trực tuyến để giải quyết tranh chấp tại địa chỉ: https://ec.europa.eu/consumers/odr. Chúng tôi không tham gia nền tảng này vì vậy nếu bạn muốn lưu ý cho chúng tôi về một vấn đề, vui lòng liên hệ với chúng tôi.
LIÊN HỆ VỚI CHÚNG TÔI
Nếu bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến các Điều khoản này, vui lòng liên hệ với chúng tôi theo địa chỉ:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
hoặc gửi email tới địa chỉ discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
hoặc gửi email tới địa chỉ discoveryprivacy@branch.io
ข้อกำหนดและเงื่อนไขของ Discovery สำหรับผู้ใช้ปลายทาง
อัปเดตล่าสุดเมื่อวันที่ 30 ธันวาคม 2024
บทนำ
Branch Metrics, Inc. (“Branch” “เรา” หรือ “พวกเรา”) ให้บริการ Discovery (“บริการ Discovery”) ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้คำแนะนำและผลลัพธ์เฉพาะบุคคล และลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง (“ผู้ใช้” หรือ “ผู้ใช้ต่าง ๆ”) เข้าถึงการดำเนินการให้เสร็จสิ้นได้ง่ายขึ้น (เช่น ค้นหาร้านอาหารใกล้เคียง) การยินยอมตามข้อกำหนดเหล่านี้หรือการใช้บริการ Discovery ในแอปที่ผสานรวมกับบริการ Discovery แสดงว่าคุณยอมรับที่จะผูกพันตามข้อกำหนดและเงื่อนไขการค้นหาของผู้ใช้ปลายทางเหล่านี้ (“ข้อกำหนด”) การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณรับรองว่าคุณได้รับอนุญาตให้ยอมรับข้อกำหนดเหล่านี้ หากคุณไม่ยอมรับข้อกำหนดและเงื่อนไขของ DISCOVERY สำหรับผู้ใช้ปลายทางเหล่านี้ โปรดอย่าเปิดใช้งานหรือใช้บริการ DISCOVERY
ประกาศสำคัญ: ข้อกำหนดเหล่านี้อยู่ภายใต้อนุญาโตตุลาการที่มีผลผูกพันและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม ตามที่ได้อธิบายไว้ด้านล่าง โปรดอ่านอย่างละเอียด
การอ้างอิงถึง “คุณ” หรือ “ของคุณ” ตามความเกี่ยวข้องทั้งหมดหมายถึงบุคคลที่เข้าถึง ใช้งาน และ/หรือมีส่วนร่วมในบริการ Discovery ในลักษณะใด ๆ และทายาท ผู้รับมอบหมาย และผู้สืบทอดของคุณแต่ละคน หากคุณใช้บริการ Discovery ในนามของนิติบุคคล คุณแสดงและรับรองว่าคุณมีอำนาจในการผูกมัดนิติบุคคลนั้น การยอมรับข้อกำหนดของคุณจะถือว่าเป็นการยอมรับโดยนิติบุคคลนั้นและ “คุณ” และ “ของคุณ” ในที่นี้จะหมายถึงนิติบุคคลนั้น กรรมการ เจ้าหน้าที่ พนักงาน และตัวแทนของนิติบุคคล
เราอาจทำการเปลี่ยนแปลงข้อกำหนดเหล่านี้เป็นครั้งคราว เมื่อเราดำเนินการดังกล่าวเราจะแก้ไขวันที่ “อัปเดตล่าสุด” ที่ระบุไว้ข้างต้น เป็นความรับผิดชอบของคุณในการตรวจสอบข้อกำหนดเหล่านี้บ่อยครั้งและรับทราบการเปลี่ยนแปลงใด ๆ เวอร์ชันปัจจุบันของข้อกำหนดเหล่านี้จะแทนที่เวอร์ชันก่อนหน้าทั้งหมด คุณยอมรับว่าการที่คุณยังคงใช้บริการ Discovery ของเราหลังจากที่มีการเผยแพร่การเปลี่ยนแปลงดังกล่าวจะถือว่าคุณยอมรับข้อกำหนดที่มีการแก้ไขดังกล่าว
โปรดทราบว่าข้อกำหนดเหล่านี้มีผลบังคับใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าหรือนิติบุคคลอื่น ๆ สำหรับข้อกำหนดที่มีผลบังคับใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch โดยไม่รวมถึงบริการ Discovery โปรดอ่านข้อกำหนดของ Branch ที่โพสต์ไว้ ที่นี่ นอกจากนี้คุณควรตรวจสอบข้อกำหนดและเงื่อนไขใด ๆ ที่ลูกค้าหรือนิติบุคคลอื่นอาจบังคับใช้กับคุณผ่านการใช้แอปหรือเว็บไซต์นั้น
คุณสมบัติในการเข้าใช้งาน
บริการ Discovery ไม่ได้มีไว้สำหรับผู้ที่มีอายุต่ำกว่า 13 ปี (และในบางเขตอำนาจศาลที่อายุต่ำกว่า 16 ปี) การใช้บริการ Discovery หมายความว่าคุณแสดงและรับรองว่าคุณมีอายุอย่างน้อย 13 ปีหรือมากกว่านั้น หากกฎหมายกำหนดให้คุณต้องมีอายุอย่างน้อยดังกล่าวเพื่อให้ Branch สามารถให้บริการ Discovery แก่คุณได้โดยไม่ต้องได้รับความยินยอมจากผู้ปกครอง
สิทธิ์การใช้บริการ DISCOVERY
Branch จะให้สิทธิ์การใช้งานแบบ จำกัด ทั่วโลก ไม่สามารถโอนได้ ไม่ผูกขาด และเพิกถอนได้เพื่อใช้บริการ Discovery หากคุณปฏิบัติตามข้อกำหนดและเงื่อนไขเหล่านี้ สิทธิ์ของคุณในการใช้บริการ Discovery ถูกจำกัดโดยข้อกำหนดและเงื่อนไขทั้งหมดที่กำหนดไว้ในข้อกำหนดเหล่านี้และข้อกำหนดอื่น ๆ ที่ลูกค้าของเราอาจบังคับใช้กับคุณ
การใช้บริการ DISCOVER ของเรา นโยบายและข้อจำกัด
คุณเป็นผู้รับผิดชอบแต่เพียงผู้เดียวสำหรับเนื้อหาใด ๆ และสื่ออื่น ๆ ที่คุณส่งในแบบสืบค้นหรือข้อมูลที่คุณส่งผ่านหรือกับบริการ Discovery คุณยอมรับว่าในการใช้บริการ Discovery คุณจะ:
- ปฏิบัติตามกฎหมายที่เกี่ยวข้องทั้งหมด รวมถึง แต่ไม่จำกัดเพียงกฎหมายความเป็นส่วนตัว กฎหมายทรัพย์สินทางปัญญา กฎหมายต่อต้านสแปม และข้อกำหนดด้านกฎระเบียบ
- ไม่ส่งเนื้อหาใด ๆ ที่มีไวรัสซอฟต์แวร์หรือโค้ดคอมพิวเตอร์ ไฟล์ หรือโปรแกรมอื่น ๆ ที่ออกแบบมาเพื่อขัดขวาง ทำลาย หรือ จำกัดการทำงานของซอฟต์แวร์หรือฮาร์ดแวร์ของคอมพิวเตอร์หรืออุปกรณ์โทรคมนาคมใด ๆ
- ไม่รบกวนหรือขัดขวางบริการ Discovery หรือเซิร์ฟเวอร์หรือเครือข่ายที่เชื่อมต่อกับบริการ Discovery หรือไม่ปฏิบัติตามข้อกำหนด ขั้นตอน นโยบาย หรือข้อบังคับใด ๆ ของเครือข่ายที่เชื่อมต่อกับบริการ Discovery
- ไม่พัฒนา สนับสนุน หรือใช้เครื่องมืออัตโนมัติใด ๆ (เช่นโรบ็อต สไปเดอร์) เพื่อเข้าถึงหรือใช้บริการ Discovery หรือดึงข้อมูลจำนวนมากจากบริการ Discovery หรือคัดลอกข้อมูลจากบริการ Discovery
- ไม่หลีกเลี่ยงหรือปิดใช้งานการจัดการสิทธิ์ทางดิจิทัล กฎการใช้งาน หรือคุณสมบัติอื่น ๆ ของบริการ Discovery
- ไม่ทำวิศวกรรมย้อนกลับ ดีคอมไพล์ ถอดแยกกลุ่มข้อมูล ถอดรหัสหรือพยายามหาซอร์สโค้ดสำหรับบริการ Discovery หรือเทคโนโลยีที่เกี่ยวข้องใด ๆ ที่ไม่ใช่โอเพนซอร์ส และ
- ห้ามมีส่วนร่วมใน “การทำโครงร่าง” “การเลียนแบบ” หรือการจำลองรูปลักษณ์หรือการทำงานของบริการ Discovery
คุณรับทราบและยอมรับว่าการใช้บริการ Discovery ของคุณขึ้นอยู่กับการเข้าถึงบริการโทรคมนาคมและอินเทอร์เน็ต คุณมีหน้าที่รับผิดชอบแต่เพียงผู้เดียวในการจัดหาและบำรุงรักษาบริการโทรคมนาคมและอินเทอร์เน็ตทั้งหมดรวมถึงฮาร์ดแวร์และซอฟต์แวร์อื่น ๆ ที่จำเป็นในการเข้าถึงและใช้บริการ Discovery รวมถึงแต่ไม่จำกัดเพียงต้นทุน ค่าธรรมเนียม ค่าใช้จ่าย และภาษีใด ๆ และทั้งหมดที่เกี่ยวข้องกับสิ่งที่กล่าวมาข้างต้น Branch จะไม่รับผิดชอบต่อการสูญเสียหรือความเสียหายของข้อมูล การสื่อสารที่สูญหาย หรือการสูญเสียหรือความเสียหายอื่นใดที่เกิดขึ้นจากบริการโทรคมนาคมและอินเทอร์เน็ตดังกล่าว
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากคุณเป็นผู้บริโภคและมีที่อยู่อาศัยประจำในสหภาพยุโรป ข้อต่อไปนี้อาจมีผลบังคับใช้ ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ: เราจะพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าความพร้อมใช้งานของบริการ Discovery จะไม่สะดุดและการส่งข้อมูลจะปราศจากข้อผิดพลาด อย่างไรก็ตามเนื่องจากลักษณะของอินเทอร์เน็ตจึงไม่สามารถรับประกันได้ นอกจากนี้การเข้าถึงบริการ Discovery ของคุณอาจถูกระงับหรือจำกัดเป็นครั้งคราวเพื่ออนุญาตให้มีการซ่อมแซม บำรุงรักษา หรือเพิ่มสิ่งอำนวยความสะดวกหรือบริการใหม่ ๆ เราจะพยายามจำกัดความถี่และระยะเวลาของการระงับหรือข้อจำกัดดังกล่าว
การยุติ
คุณรับทราบและยอมรับว่า Branch อาจยุติการให้บริการ Discovery ตามดุลยพินิจของบริษัทแต่เพียงผู้เดียวโดยไม่ต้องแจ้งให้ทราบล่วงหน้าไม่ว่าด้วยเหตุผลใด ๆ เมื่อใดก็ได้ คุณยอมรับว่า Branch จะไม่ต้องรับผิดต่อคุณเมื่อ Branch ยุติการให้บริการ หัวข้อเหล่านั้นที่โดยธรรมชาติแล้วถูกคาดหวังอย่างสมเหตุสมผลว่าจะยังคงมีอยู่ จะไม่ถูกยกเลิกหรือหมดอายุตามข้อกำหนดเหล่านี้ ซึ่งรวมถึงแต่ไม่จำกัดเพียงหัวข้อเกี่ยวกับการยุติ นโยบายความเป็นส่วนตัวและสิทธิ์ในข้อมูล สิทธิ์ในกรรมสิทธิ์ การจำกัดความรับผิด การชดใช้ค่าเสียหายและการปลดเปลื้อง และการอนุญาโตตุลาการและการสละสิทธิ์การดำเนินการแบบกลุ่ม และประกาศทางกฎหมาย
นโยบายความเป็นส่วนตัวและสิทธิ์ในข้อมูล
คุณรับทราบว่าคุณได้รับ อ่าน และเข้าใจนโยบายความเป็นส่วนตัวของ Discovery การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณยอมรับการเก็บรวบรวม การใช้และการเปิดเผยข้อมูลของ Branch ซึ่งรวมถึงข้อมูลส่วนบุคคลตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery รวมถึงเพื่อให้คำแนะนำเฉพาะบุคคลให้กับคุณและปรับผลลัพธ์ของเนื้อหาให้เหมาะกับคุณ
คุณให้สิทธิ์การใช้งานทั่วโลก แบบไม่ผูกขาด อนุญาตช่วงต่อได้และถ่ายโอนได้แก่ Branch เพื่อใช้ คัดลอก แก้ไข แจกจ่าย เผยแพร่ ประมวลผลและ/หรือไม่ระบุตัวตนข้อมูลและเนื้อหาที่รวบรวมผ่านบริการ Discovery รวมถึงแต่ไม่จำกัดเพียง (ก) จัดหา ดูแลรักษา เพิ่มประสิทธิภาพ และปรับปรุงบริการ Discovery (ข) ทำการวิจัย (ค) วิเคราะห์และรวบรวมข้อมูลของคุณ (รวมถึงข้อมูลที่ไม่ระบุตัวตน) กับข้อมูลของผู้ใช้รายอื่น ข้อมูลรวมดังกล่าวเป็น “ข้อมูลรวม” (ง) ใช้ข้อมูลรวมดังกล่าวเพื่อทำการวิจัยและสร้างข้อมูลและการวิเคราะห์ผลิตภัณฑ์และบริการ รวมถึงเพื่อให้ลูกค้าสามารถปรับแต่งเนื้อหา โฆษณา หรือแอปของพวกเขาตามข้อมูลที่รวบรวมผ่านบริการ Discovery และ (จ) ตามที่อธิบายไว้เป็นอย่างอื่นในนโยบายความเป็นส่วนตัวของ Discovery คุณสละสิทธิ์ในการได้คืนใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
ลิงก์และเนื้อหาของบุคคลที่สาม
บริการ Discovery อาจแสดงหรือมีลิงก์ไปยังผลิตภัณฑ์ บริการ แอป และเว็บไซต์ของบุคคลที่สาม ความคิดเห็น คำแนะนำ คำชี้แจง บริการ ข้อเสนอ หรือข้อมูลอื่นใดที่เป็นส่วนหนึ่งของเนื้อหาที่แสดงออก ประพันธ์ หรือจัดทำโดยผู้ใช้รายอื่นหรือบุคคลที่สามอื่น ๆ ในบริการ Discovery หรือซึ่งสามารถเข้าถึงได้ผ่านหรืออาจอยู่โดยใช้บริการ Discovery (เรียกรวมกันว่า “เนื้อหาของบุคคลที่สาม”) เป็นของผู้แต่งหรือผู้ผลิตที่เกี่ยวข้องและไม่ใช่ของ Branch หรือผู้ถือหุ้น กรรมการ เจ้าหน้าที่ พนักงาน ตัวแทน หรือผู้แทน Branch ไม่ได้ควบคุมเนื้อหาของบุคคลที่สามและไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือคุณภาพของเนื้อหาของบุคคลที่สามดังกล่าว Branch ไม่รับผิดชอบต่อการปฏิบัติงาน ไม่รับรอง และไม่รับผิดชอบหรือรับผิดต่อเนื้อหาของบุคคลที่สามหรือข้อมูลหรือเนื้อหาใด ๆ ที่โฆษณาในเนื้อหาของบุคคลที่สาม เมื่อใช้บริการ Discovery คุณอาจพบเนื้อหาที่ไม่เหมาะสม หยาบคาย หรือน่ารังเกียจ เราไม่รับผิดชอบหรือรับผิดไม่ว่าทางตรงหรือทางอ้อมสำหรับความเสียหายหรือการสูญเสียใด ๆ ที่เกิดขึ้นกับคุณโดยการใช้หรือการพึ่งพาสินค้า บริการ หรือข้อมูลใด ๆ ที่มีอยู่ในหรือผ่านบริการของบุคคลที่สามหรือเนื้อหาของบุคคลที่สาม เป็นความรับผิดชอบของคุณในการประเมินข้อมูล ความคิดเห็น คำแนะนำ หรือเนื้อหาอื่น ๆ ที่มีอยู่ในและผ่านบริการ Discovery
Branch อาจแสดงผลการค้นหาและคำแนะนำตามข้อมูลบางอย่างที่เราเก็บรวบรวมและได้รับมา ตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของเราอย่างครบถ้วน ผลลัพธ์การค้นหาและคำแนะนำจะปรากฏขึ้นซึ่งเป็นผลมาจากอัลกอริทึมที่ใช้โดย Branch Branch ไม่ให้การรับรองว่าผลการค้นหาหรือคำแนะนำจะเหมาะสมกับความต้องการเฉพาะของผู้ใช้มากที่สุด
เราอาจเปลี่ยนแปลงหรือยกเลิกบริการ Discovery ใด ๆ และคุณยอมรับว่าเราไม่มีภาระผูกพันในการจัดเก็บ บำรุงรักษา หรือจัดหาสำเนาของเนื้อหาหรือข้อมูลใด ๆ ที่คุณหรือผู้อื่นมอบให้ ยกเว้นตามขอบเขตที่กฎหมายที่เกี่ยวข้องกำหนดและตามที่ระบุไว้ในนโยบายความเป็นส่วนตัวของ Discovery
สิทธิ์ในทรัพย์สิน
Branch และผู้อนุญาตของบริษัทเป็นเจ้าของสิทธิ์ กรรมสิทธิ์ และผลประโยชน์ทั้งหมดในบริการ Discovery แต่เพียงผู้เดียว รวมถึงทรัพย์สินทางปัญญาและกรรมสิทธิ์ที่เกี่ยวข้องทั้งหมด คุณรับทราบว่าบริการ Discovery ได้รับการคุ้มครองตามกฎหมายลิขสิทธิ์ เครื่องหมายการค้า และกฎหมายอื่น ๆ ของสหรัฐอเมริกาและประเทศอื่น ๆ คุณยอมรับที่จะไม่ลบ เปลี่ยนแปลง หรือปิดบังลิขสิทธิ์ เครื่องหมายการค้า เครื่องหมายบริการ หรือประกาศเกี่ยวกับกรรมสิทธิ์อื่น ๆ ที่รวมอยู่ในหรือมาพร้อมกับบริการ Discovery
Branch อาจให้กลไกในการให้คำติชม ข้อเสนอแนะ และแนวคิดเกี่ยวกับบริการ Discovery (“คำติชม”) หากคุณเลือก คุณยอมรับว่า Branch อาจใช้คำติชมที่คุณให้แก่ Branch ในทางใดทางหนึ่งตามดุลยพินิจของบริษัทแต่เพียงผู้เดียว รวมถึงการปรับปรุงและการปรับเปลี่ยนบริการ Discovery ในอนาคต ในที่นี้คุณให้สิทธิ์การใช้งานแบบถาวร ทั่วโลก ถ่ายโอนได้เต็มที่ อนุญาตช่วงต่อได้ ที่ชำระเต็มจำนวน ไม่สามารถเพิกถอนได้ ปลอดค่าลิขสิทธิ์แก่ Branch และผู้ได้รับมอบหมายของบริษัท เพื่อใช้ ทำซ้ำ แก้ไข สร้างผลงานดัดแปลง แจกจ่าย และแสดงคำติชมด้วยวิธีการใด ๆ เพื่อวัตถุประสงค์ใด ๆ ในสื่อ ซอฟต์แวร์ หรือเทคโนโลยีใด ๆ ที่มีอยู่ในปัจจุบันหรือพัฒนาขึ้นในอนาคตโดยไม่มีข้อผูกมัดใด ๆ ในการระบุแหล่งที่มาหรือค่าตอบแทนแก่คุณหรือบุคคลที่สาม คุณสละสิทธิ์ในการได้คืนใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
การปฏิเสธการรับประกัน
บริการ Discovery มีให้ “ตามสภาพ” โดยไม่มีการรับประกันใด ๆโดยไม่จำกัดในสิ่งที่กล่าวมาข้างต้น Branch จะปฏิเสธอย่างชัดเจนในการรับประกันใด ๆ เกี่ยวกับความสามารถในการซื้อขาย ความเหมาะสมสำหรับวัตถุประสงค์เฉพาะ การใช้งานที่เงียบสงบ การไม่ละเมิด หรือความถูกต้องของข้อมูล และการรับประกันใด ๆ ที่เกิดขึ้นจากขั้นตอนการจัดการหรือการใช้งานการค้า Branch ไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือประโยชน์ของบริการ Discovery คุณใช้และพึ่งพาบริการ Discovery โดยยอมรับความเสี่ยงเอง เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการยกเว้นการรับประกันบางประเภทในสถานการณ์บางประเภท ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจใช้ไม่ได้
ข้อจำกัดความรับผิด
ตามขอบเขตสูงสุดที่กฎหมายอนุญาตและไม่เกี่ยวข้องกับเงื่อนไขใด ๆ ก็ตาม BRANCH จะไม่ต้องรับผิดภายใต้สัญญาใด ๆ ต่อความประมาท การละเมิดทางแพ่ง ความรับผิดอย่างเข้มงวด การละเมิดหรือทฤษฎีอื่น ๆ ตามกฎหมายหรือตามความเหมาะสมสำหรับการสูญเสียของการใช้บริการ DISCOVERY หรือความเสียหายไม่ว่าในรูปแบบใดไม่ว่าจะเป็นความเสียหายทางตรง ทางอ้อม โดยบังเอิญ พิเศษ ที่เป็นผลสืบเนื่อง หรือเป็นแบบอย่าง รวมถึงแต่ไม่จำกัดเพียงความเสียหายจากการสูญเสียผลกำไร ค่าความนิยม การใช้งาน ข้อมูล หรือความสูญเสียที่ไม่มีตัวตนอื่น ๆ (แม้ว่า BRANCH จะได้รับคำแนะนำถึงความเป็นไปได้ของความเสียหายดังกล่าว) ซึ่งเป็นผลมาจากการที่คุณใช้บริการ DISCOVERY
ข้อจำกัดความรับผิดนี้เป็นส่วนหนึ่งของพื้นฐานของการเจรจาต่อรองระหว่างคุณและ Branch และจะมีผลบังคับใช้กับการเรียกร้องความรับผิดทั้งหมด (เช่นการรับประกัน การละเมิด การละเลย สัญญา กฎหมาย) และแม้ว่าจะมีการแจ้งแก่ Branch ถึงความเป็นไปได้ในความเสียหายดังกล่าวใด ๆ ก็ตาม
เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการจำกัดหรือยกเว้นความรับผิด ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจใช้ไม่ได้
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากคุณเป็นผู้บริโภคและมีที่อยู่อาศัยประจำในสหภาพยุโรป ข้อต่อไปนี้อาจมีผลบังคับใช้ ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ: เราจะไม่รับผิดชอบต่อ (i) ความสูญเสียที่ไม่ได้เกิดจากการละเมิดใด ๆ ในส่วนของเราหรือ (ii) การสูญเสียทางธุรกิจใด ๆ (รวมถึงการสูญเสียกำไร รายได้ สัญญา การประหยัดที่คาดการณ์ไว้ ข้อมูล ค่าความนิยม หรือค่าใช้จ่ายที่สูญเปล่า) หรือ (iii) ความสูญเสียทางอ้อมหรือผลสืบเนื่องใด ๆ ที่ทั้งคุณและเราไม่สามารถคาดการณ์ล่วงหน้าได้เมื่อคุณเริ่มใช้บริการ Discovery เราจะไม่รับผิดชอบต่อความล่าช้าหรือความล้มเหลวในการปฏิบัติตามภาระหน้าที่ของเราภายใต้เงื่อนไขเหล่านี้ หากความล่าช้าหรือความล้มเหลวเกิดขึ้นจากสาเหตุใด ๆ ที่อยู่นอกเหนือการควบคุมที่สมเหตุสมผลของเรา กฎหมายของบางประเทศไม่อนุญาตให้มีข้อจำกัดบางประการหรือทั้งหมดที่อธิบายไว้ข้างต้น หากกฎหมายเหล่านี้บังคับใช้กับคุณ ข้อจำกัดข้างต้นบางส่วนหรือทั้งหมดอาจไม่มีผลบังคับใช้กับคุณและคุณอาจมีสิทธิ์เพิ่มเติม
การชดใช้ค่าเสียหายและการปลดเปลื้อง
คุณตกลงที่จะปลดเปลื้องและชดใช้ค่าเสียหาย แก้ต่าง และปกป้อง Branch และบริษัทแม่ บริษัทย่อย บริษัทในเครือ และตัวแทน รวมถึงเจ้าหน้าที่ กรรมการ พนักงาน ผู้ถือหุ้น และตัวแทนขององค์กรใด ๆ ที่กล่าวมาแล้ว จากและต่อความสูญเสีย ความรับผิด ค่าใช้จ่าย ความเสียหาย ต้นทุนใด ๆ และทั้งหมด (รวมถึงค่าธรรมเนียมทนายความและค่าใช้จ่ายในศาล) การเรียกร้อง การดำเนินการ การสอบถาม หรือการสืบสวนใด ๆ ที่เกิดขึ้นจากหรือเป็นผลมาจากการละเมิดข้อกำหนดเหล่านี้ของคุณ Branch ขอสงวนสิทธิ์ด้วยค่าใช้จ่ายของตนเองในการเข้ารับการแก้ต่างและการควบคุมแต่เพียงผู้เดียวสำหรับประเด็นใด ๆ ที่ต้องได้รับการชดใช้ค่าเสียหายจากคุณ และในกรณีดังกล่าว คุณตกลงที่จะร่วมมือกับ Branch ในการแก้ต่างเรื่องดังกล่าว
หากคุณเป็นผู้อยู่อาศัยในรัฐแคลิฟอร์เนีย คุณจะสละสิทธิ์ตามประมวลกฎหมายแพ่งของรัฐแคลิฟอร์เนีย มาตรา 1542 ซึ่งระบุว่า:
การปลดเปลื้องทั่วไปไม่ได้ครอบคลุมถึงการเรียกร้องสิทธิ์ที่เจ้าหนี้หรือฝ่ายที่ปลดเปลื้องไม่ทราบหรือสงสัยว่าจะมีอยู่ในความอนุเคราะห์ของเจ้าหนี้ ณ เวลาที่ดำเนินการปลดเปลื้อง และหากเจ้าหนี้หรือฝ่ายที่ปลดเปลื้องทราบ จะส่งผลกระทบอย่างมีนัยสำคัญต่อการชำระหนี้ของเจ้าหนี้หรือฝ่ายที่ปลดเปลื้อง
หากคุณไม่ใช่ผู้อยู่อาศัยในรัฐแคลิฟอร์เนีย คุณจะสละสิทธิ์ของคุณภายใต้กฎหมายหรือหลักการทั่วไปตามกฎหมายที่คล้ายกับมาตรา 1542 ซึ่งควบคุมสิทธิ์ของคุณในเขตอำนาจศาลที่คุณอาศัยอยู่
อนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่ม
คุณควรอ่านหัวข้อนี้อย่างละเอียดเนื่องจากอาจมีผลต่อสิทธิ์ทางกฎหมายของคุณอย่างมีนัยสำคัญซึ่งรวมถึงสิทธิ์ของคุณในการยื่นฟ้องในศาล
ขอบเขต:คุณและ Branch ยอมรับว่าข้อกำหนดเหล่านี้มีผลต่อการค้าระหว่างรัฐ และกฎหมายอนุญาโตตุลาการของรัฐบาลกลางควบคุมการตีความและการบังคับใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ หัวข้อนี้มีวัตถุประสงค์เพื่อตีความในวงกว้างและควบคุมข้อพิพาทใด ๆ และทั้งหมดระหว่างเรา รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกิดจากหรือเกี่ยวข้องกับแง่มุมใด ๆ ของความสัมพันธ์ระหว่างเรา ไม่ว่าจะเป็นไปตามสัญญา การละเมิด กฎเกณฑ์ การฉ้อโกง การบิดเบือนความจริง หรือทฤษฎีกฎหมายอื่น ๆ การเรียกร้องที่เกิดขึ้นก่อนข้อกำหนดเหล่านี้หรือข้อตกลงใด ๆ ก่อนหน้านี้ (รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกี่ยวข้องกับการโฆษณา) และการเรียกร้องที่อาจเกิดขึ้นหลังจากการสิ้นสุดของข้อกำหนดเหล่านี้ ข้อพิพาทเดียวที่ไม่รวมอยู่ในข้อห้ามในวงกว้างนี้คือการฟ้องร้องทรัพย์สินทางปัญญา และการฟ้องร้องในศาลคดีมโนสาเร่ตามที่ระบุไว้ด้านล่าง
การระงับข้อพิพาทเบื้องต้น: คุณสามารถติดต่อเราได้ที่ info@branch.io เพื่อจัดการกับข้อกังวลใด ๆ ที่คุณอาจมีเกี่ยวกับบริการ Discovery Branch สามารถแก้ไขข้อกังวลส่วนใหญ่ได้อย่างรวดเร็วเพื่อความพึงพอใจของผู้ใช้ของเรา คุณและ Branch ตกลงที่จะใช้ความพยายามอย่างดีที่สุดผ่านกระบวนการระงับข้อพิพาทภายในของ Branch เพื่อยุติข้อพิพาท การเรียกร้อง คำถาม หรือความไม่เห็นด้วย และมีส่วนร่วมในการเจรจาโดยสุจริตซึ่งจะเป็นเงื่อนไขต่อฝ่ายใดฝ่ายหนึ่งเริ่มการฟ้องร้องหรืออนุญาโตตุลาการ
อนุญาโตตุลาการที่มีผลผูกพัน: หากทั้งสองฝ่ายไม่บรรลุข้อตกลงในการแก้ปัญหาภายในระยะเวลาสามสิบ (30) วันนับจากเวลาที่มีการเริ่มการระงับข้อพิพาทอย่างไม่เป็นทางการภายใต้บทบัญญัติการระงับข้อพิพาทเบื้องต้น คู่สัญญาฝ่ายใดฝ่ายหนึ่งอาจเริ่มการอนุญาโตตุลาการที่มีผลผูกพันเป็นวิธีการเดียวในการแก้ไขการเรียกร้องภายใต้ข้อยกเว้นและข้อกำหนดที่ระบุไว้ด้านล่าง ยกเว้นตามที่ระบุไว้ด้านล่าง การเรียกร้องใด ๆ ที่คุณอาจมีต่อ Branch จะต้องได้รับการระงับข้อพิพาทโดยอนุญาโตตุลาการที่มีผลผูกพันต่อหน้า American Arbitration Association (“AAA”) โดยใช้กฎอนุญาโตตุลาการผู้บริโภคตามที่มีการแก้ไขโดยข้อกำหนดเหล่านี้และจะดำเนินการโดย AAA และได้รับการระงับข้อพิพาทโดยอนุญาโตตุลาการคนเดียว สามารถอ่านกฎ AAA ทางออนไลน์ที่ www.adr.org หรือโทรติดต่อ AAA ได้ที่ 1-800-778-7879 อนุญาโตตุลาการมีผลผูกพันตามข้อกำหนดในที่นี้
อนุญาโตตุลาการ ไม่ใช่ศาลหรือหน่วยงานของรัฐบาลกลาง รัฐหรือท้องถิ่น จะมีอำนาจแต่เพียงผู้เดียวในการระงับข้อพิพาททั้งหมดที่เกิดจากหรือเกี่ยวข้องกับการตีความ การบังคับใช้ ความสามารถในการบังคับใช้ หรือการก่อตั้งของข้อกำหนดเหล่านี้ รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องใด ๆ ที่ว่าทั้งหมดหรือบางส่วนของข้อกำหนดเหล่านี้ถือเป็นโมฆะหรืออาจเป็นโมฆะได้ หรือการเรียกร้องนั้นต้องอยู่ภายใต้การอนุญาโตตุลาการหรือไม่ อนุญาโตตุลาการจะมีอำนาจในการเยียวยาใด ๆ ก็ตามที่ศาลสามารถทำได้ภายใต้กฎหมายหรือตามหลักความยุติธรรม คำชี้ขาดของอนุญาโตตุลาการจะต้องเป็นลายลักษณ์อักษร และมีผลผูกพันคู่สัญญาและอาจถือเป็นการตัดสินในศาลที่มีเขตอำนาจศาลที่มีอำนาจการใด ๆ
คุณเข้าใจและยอมรับว่าเมื่อเข้าสู่ข้อกำหนดเหล่านี้ คุณและ Branch ต่างก็สละสิทธิ์ในการพิจารณาคดีของคณะลูกขุนหรือการพิจารณาคดีต่อหน้าผู้พิพากษาในศาลสาธารณะ ในกรณีที่ไม่มีบทบัญญัติอนุญาโตตุลาการนี้ คุณและ Branch อาจมีสิทธิ์หรือโอกาสที่จะนำข้อพิพาทขึ้นสู่ศาลต่อหน้าผู้พิพากษาหรือคณะลูกขุนและ/หรือมีส่วนร่วมหรือมีตัวแทนในคดีที่ผู้อื่นยื่นฟ้องในศาล (รวมถึงการดำเนินคดีแบบกลุ่ม) สิทธิ์อื่น ๆ ที่คุณจะมีหากคุณขึ้นศาล เช่น สิทธิ์ในการอุทธรณ์และการค้นหาข้อเท็จจริงบางประเภท อาจถูกจำกัดมากขึ้นหรืออาจถูกเพิกถอนได้
หากคุณเป็นผู้อยู่อาศัยในสหรัฐอเมริกา อาจดำเนินการอนุญาโตตุลาการในมณฑลที่คุณอาศัยอยู่ในขณะยื่นฟ้อง สำหรับบุคคลที่อาศัยอยู่นอกสหรัฐอเมริกา อนุญาโตตุลาการจะต้องเริ่มต้นในรัฐแคลิฟอร์เนีย สหรัฐอเมริกา คุณและ Branch ตกลงที่จะส่งต่อไปยังเขตอำนาจศาลส่วนบุคคลของศาลรัฐบาลกลางหรือรัฐใด ๆ ในเขตทางตอนเหนือของแคลิฟอร์เนียเพื่อบังคับให้อนุญาโตตุลาการ เพื่อระงับการดำเนินคดีเพื่อดำเนินการอนุญาโตตุลาการ หรือเพื่อยืนยัน แก้ไข ยกเลิก หรือถือเป็นการตัดสินในคำชี้ขาดที่ตัดสินโดยอนุญาโตตุลาการ
ค่าใช้จ่ายของอนุญาโตตุลาการ:การชำระค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการ และค่าใช้จ่ายทั้งหมดที่กำหนดโดย AAA จะอยู่ภายใต้กฎของ AAA โดยมีเงื่อนไขว่าหากคุณเริ่มการอนุญาโตตุลาการต่อ Branch และมูลค่าของการเยียวยาเท่ากับหนึ่งหมื่นดอลลาร์ ($10,000) หรือน้อยกว่า จากนั้น Branch จะทำการชำระเงินล่วงหน้าสำหรับค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการและค่าใช้จ่ายที่กำหนดโดย AAA (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) หากสถานการณ์ในคำพิพากษาก่อนหน้ามีผลบังคับใช้ แต่มูลค่าของการเยียวยานั้นมากกว่าหนึ่งหมื่นดอลลาร์ ($10,000) และคุณแสดงให้อนุญาโตตุลาการเห็นว่าค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวจะแพงกว่าการดำเนินคดีของศาลอย่างห้ามไม่ได้ Branch จะจ่ายค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวที่อนุญาโตตุลาการพิจารณาว่าจำเป็นเพื่อป้องกันไม่ให้การตัดสินโดยอนุญาโตตุลาการมีราคาแพงกว่าการพิจารณาคดีของศาลอย่างห้ามไม่ได้ (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) ในกรณีที่อนุญาโตตุลาการพิจารณาว่าการเรียกร้องทั้งหมดที่คุณยืนยันในการอนุญาโตตุลาการนั้นไม่สำคัญตามหลักวิธีพิจารณาความแพ่งของรัฐบาลกลาง 11 คุณตกลงที่จะคืนเงินให้แก่ Branch สำหรับค่าธรรมเนียมและค่าใช้จ่ายทั้งหมดดังกล่าวที่ Branch จ่ายให้และที่คุณจะต้องจ่ายภายใต้กฎ AAA
การสละสิทธิ์การดำเนินคดีแบบกลุ่ม: คุณเข้าใจและตกลงว่าคุณและ Branch แต่ละฝ่ายจะตัดสินโดยอนุญาโตตุลาการในฐานะส่วนบุคคล ไม่ใช่ในฐานะตัวแทนหรือสมาชิกของกลุ่ม ซึ่งหมายความว่าคุณและ Branch ไม่สามารถเข้าร่วมการฟ้องร้องกับบุคคลหรือนิติบุคคลอื่นใด และจะไม่มีอำนาจในการโต้แย้งใด ๆ ที่จะได้รับการตัดสินโดยอนุญาโตตุลาการโดยใช้วิธีการดำเนินคดีแบบกลุ่ม หากศาลหรืออนุญาโตตุลาการใด ๆ พิจารณาว่าการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่มนี้เป็นโมฆะหรือไม่สามารถบังคับใช้ได้ไม่ว่าด้วยเหตุผลใด ๆ หรือว่าอนุญาโตตุลาการสามารถดำเนินคดีแบบกลุ่มได้ ให้ถือว่าบทบัญญัติอนุญาโตตุลาการในหัวข้อนี้เป็นไม่มีผลและถือเป็นโมฆะโดยสิ้นเชิงและคู่สัญญาจะถือว่าไม่ได้ตกลงที่จะใช้อนุญาโตตุลาการตัดสินข้อพิพาท
ข้อยกเว้น: แม้ว่าคู่สัญญาจะตัดสินใจระงับข้อพิพาททั้งหมดผ่านทางอนุญาโตตุลาการ ฝ่ายใดฝ่ายหนึ่งอาจดำเนินการในศาลของรัฐหรือรัฐบาลกลางเพื่อปกป้องสิทธิ์ในทรัพย์สินทางปัญญาของตน (หมายถึงสิทธิบัตร ลิขสิทธิ์ สิทธิ์ทางศีลธรรม เครื่องหมายการค้า และความลับทางการค้า แต่ไม่ใช่สิทธิความเป็นส่วนตัวหรือการเผยแพร่) คู่สัญญาทั้งสองฝ่ายอาจขอความช่วยเหลือในศาลคดีมโนสาเร่สำหรับข้อพิพาทหรือข้อเรียกร้องที่อยู่ในขอบเขตของเขตอำนาจศาลของศาลนั้น
สิทธิ์ในการเลือกไม่ใช้: คุณมีสิทธิ์ที่จะเลือกไม่ใช้และไม่ผูกพันตามบทบัญญัติอนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการส่งหนังสือแจ้งการตัดสินใจของคุณเป็นลายลักษณ์อักษรเพื่อเลือกไม่ใช้ไปยังที่อยู่ต่อไปนี้: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040 ต้องส่งหนังสือแจ้งภายใน 30 วันนับจากวันที่ 30 ธันวาคม 2024 หรือการใช้บริการ Discovery ครั้งแรกของคุณ แล้วแต่ว่าวันที่ใดจะเกิดขึ้นภายหลัง มิฉะนั้นคุณจะถูกผูกมัดในการใช้อนุญาโตตุลาการตัดสินข้อพิพาทตามข้อกำหนดของย่อหน้าเหล่านั้น หากคุณเลือกไม่ใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ Branch ก็จะไม่ถูกผูกมัดโดยบทบัญญัติเช่นเดียวกัน
การเปลี่ยนแปลงในหัวข้อนี้: Branch จะแจ้งให้ทราบล่วงหน้าสามสิบ (30) วันเกี่ยวกับการเปลี่ยนแปลงใด ๆ ที่มีผลต่อเนื้อหาของหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการอัปเดตข้อกำหนดเหล่านี้ ส่งข้อความถึงคุณ หรือแจ้งให้คุณทราบเมื่อคุณใช้บริการ Discovery การแก้ไขจะมีผลในสามสิบ (30) วันหลังจากที่มีการอัปเดตข้อกำหนดเหล่านี้หรือส่งถึงคุณ
การเปลี่ยนแปลงในหัวข้อนี้จะมีผลในอนาคตเฉพาะกับการเรียกร้องที่เกิดขึ้นหลังจากวันที่สามสิบ (30) หากศาลหรืออนุญาโตตุลาการตัดสินว่าหัวข้อย่อยนี้เกี่ยวกับ “การเปลี่ยนแปลงในหัวข้อนี้” ไม่สามารถบังคับใช้ได้หรือใช้ได้ หัวข้อย่อยนี้จะถูกแยกออกจากหัวข้อที่มีชื่อว่า “อนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม” และศาลหรืออนุญาโตตุลาการจะใช้หัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มฉบับแรกที่มีอยู่หลังจากที่คุณเริ่มใช้บริการ Discovery
ประกาศทางกฎหมาย
กฎหมายที่บังคับใช้ข้อกำหนดเหล่านี้และทุกเรื่องที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้จะอยู่ภายใต้กฎหมายของรัฐแคลิฟอร์เนีย โดยไม่คำนึงถึงความขัดแย้งของบทบัญญัติกฎหมาย ไม่รวมอนุสัญญาสหประชาชาติว่าด้วยสัญญาการขายสินค้าระหว่างประเทศ
สถานที่ การดำเนินการทางกฎหมายหรือการดำเนินการใด ๆ ที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้และไม่อยู่ภายใต้การตัดสินของอนุญาโตตุลาการจะต้องดำเนินการเฉพาะในศาลของรัฐหรือรัฐบาลกลางที่ตั้งอยู่ในเขตทางตอนเหนือของแคลิฟอร์เนีย คุณและ Branch ตกลงที่จะยอมรับเขตอำนาจศาล และตกลงว่าสถานที่พิจารณาคดีในคดีหรือการดำเนินการทางกฎหมายดังกล่าวมีความเหมาะสม
บริการของกระบวนการ คุณตกลงที่จะยอมรับบริการของกระบวนการทางไปรษณีย์ และขอสละสิทธิ์ในการคัดค้านเขตอำนาจศาลและสถานที่พิจารณาคดีใด ๆ และทั้งหมดที่มี
ไม่มีการสละสิทธิ์ ความล้มเหลวของเราในการบังคับใช้สิทธิ์หรือบทบัญญัติใด ๆ ในข้อกำหนดเหล่านี้จะไม่ถือเป็นการสละสิทธิ์หรือบทบัญญัติดังกล่าวเว้นแต่เราจะรับทราบและตกลงเป็นลายลักษณ์อักษร
การมอบหมาย ข้อกำหนดเหล่านี้ไม่สามารถมอบหมาย โอน หรืออนุญาติให้ผู้อื่นใช้สิทธิ์ต่อได้โดยคุณ ยกเว้นจะได้รับความยินยอมเป็นลายลักษณ์อักษรล่วงหน้าจาก Branch Branch อาจโอนและมอบหมายสิทธิ์และภาระผูกพันใด ๆ ภายใต้ข้อกำหนดเหล่านี้ได้อย่างอิสระและไม่ต้องได้รับความยินยอม
อายุความ: คุณตกลงว่าไม่ว่าจะมีบทบัญญัติหรือกฎหมายใด ๆ ที่ขัดแย้งกัน การเรียกร้องใด ๆ ที่เกิดจากหรือเกี่ยวข้องกับบริการ Discovery จะต้องเริ่มดำเนินการภายในหนึ่ง (1) ปีหลังจากสาเหตุของการดำเนินคดีเกิดขึ้น มิฉะนั้นสาเหตุของการดำเนินคดีดังกล่าวจะถูกระงับอย่างถาวร แม้ว่าจะกล่าวมาข้างต้น อายุความนี้จะไม่มีผลบังคับใช้กับผู้ที่อาศัยอยู่ในนิวเจอร์ซี่
หัวเรื่อง: หัวเรื่องของข้อกำหนดเหล่านี้มีไว้เพื่อความสะดวกเท่านั้นและไม่มีผลทางกฎหมายหรือสัญญา
ข้อตกลงทั้งหมด ข้อกำหนดเหล่านี้พร้อมกับนโยบายความเป็นส่วนตัวของ Discovery และประกาศทางกฎหมายอื่น ๆ หรือข้อกำหนดและเงื่อนไขเพิ่มเติมหรือนโยบายที่ควบคุมการใช้บริการ Discovery จะถือเป็นข้อตกลงทั้งหมดระหว่างคุณและ Branch ที่เกี่ยวข้องกับบริการ Discovery ยกเว้นที่ระบุไว้อย่างชัดเจนในที่นี้ หากศาลที่มีเขตอำนาจศาลตัดสินว่าบทบัญญัติใด ๆ ของข้อกำหนดนี้ไม่ถูกต้อง ความไม่ถูกต้องของบทบัญญัติดังกล่าวจะไม่ส่งผลต่อความถูกต้องของบทบัญญัติที่เหลืออยู่ของข้อกำหนด ซึ่งจะยังคงมีผลบังคับใช้ต่อไปอย่างสมบูรณ์
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากคุณเป็นผู้บริโภคและมีที่อยู่อาศัยประจำในสหภาพยุโรป ข้อต่อไปนี้อาจมีผลบังคับใช้ ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ: นอกจากนี้คุณยังได้รับความคุ้มครองที่มอบให้โดยบทบัญญัติบังคับของกฎหมายในประเทศที่คุณอาศัยอยู่ เราทั้งสองฝ่ายตกลงยอมรับเขตอำนาจศาลที่ไม่ผูกขาดของศาลแห่งรัฐแคลิฟอร์เนีย ซึ่งหมายความว่าคุณอาจยื่นคำร้องในการบังคับใช้สิทธิ์คุ้มครองผู้บริโภคของคุณที่เกี่ยวข้องกับข้อกำหนดเหล่านี้ในแคลิฟอร์เนียหรือในประเทศในสหภาพยุโรปที่คุณอาศัยอยู่ หากคุณอาศัยอยู่ในสหภาพยุโรป คณะกรรมาธิการยุโรปจะจัดหาแพลตฟอร์มการระงับข้อพิพาทออนไลน์ซึ่งคุณสามารถเข้าถึงได้ที่นี่: https://ec.europa.eu/consumers/odr เราไม่ได้มีส่วนร่วมในแพลตฟอร์มนี้ ดังนั้นหากคุณต้องการแจ้งให้เราทราบโปรดติดต่อเรา
การติดต่อกับเรา
หากคุณมีคำถามหรือข้อเสนอแนะเกี่ยวกับข้อกำหนดเหล่านี้ โปรดติดต่อเราได้ที่:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
หรือส่งอีเมลมาที่ discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
หรือส่งอีเมลมาที่ discoveryprivacy@branch.io
Terma & Syarat Discovery Pengguna Akhir
Kemas kini terakhir pada 30 Disember 2024
Pengenalan
Branch Metrics, Inc. (“Branch,” “kami” atau “kita”), menyediakan perkhidmatan Discovery (“Perkhidmatan Discovery”), yang membolehkan pembangun aplikasi mudah alih menggunakan Perkhidmatan Discovery (“Pelanggan” kami) untuk menyediakan pengesyoran dan hasil yang diperibadikan serta pautan berdasarkan tujuan ke dalam aplikasinya, yang memberi pengguna akhir mereka (“Pengguna” atau “Para pengguna”) akses mudah untuk menyempurnakan tindakan (misalnya, untuk mengenal pasti restoran yang berdekatan). Dengan menyetujui Terma ini atau menggunakan Perkhidmatan Discovery dalam aplikasi yang telah mengintegrasikan Perkhidmatan Discovery, anda bersetuju untuk terikat dengan Terma & Syarat Discovery Pengguna Akhir ini (“Terma”). Dengan menyetujui Terma ini, anda menjamin bahawa anda diberi kuasa untuk bersetuju dengan Terma ini. JIKA ANDA TIDAK BERSETUJU DENGAN TERMA & SYARAT DISCOVERY PENGGUNA AKHIR INI, JANGAN AKTIFKAN ATAU MENGGUNAKAN FUNGSI PERKHIDMATAN DISCOVERY KAMI.
NOTIS PENTING: TERMA INI TERTAKLUK KEPADA TIMBANG TARA MENGIKAT DAN PENEPIAN HAK TINDAKAN KELAS, SEPERTI YANG DIHURAIKAN DI BAWAH. SILA BACA DENGAN TELITI.
Semua rujukan kepada “anda” atau “milik anda”, sebagaimana yang terpakai, bermaksud orang yang mengakses, menggunakan, dan/atau mengambil bahagian dalam Perkhidmatan Discovery dengan cara apa pun, dan setiap waris, pemegang serah hak, dan pengganti anda. Jika anda menggunakan Perkhidmatan Discovery atas nama entiti, anda menyatakan dan menjamin bahawa anda mempunyai kuasa untuk mengikat entiti tersebut, penerimaan Terma anda akan dianggap sebagai penerimaan oleh entiti tersebut, dan “anda” dan “milik anda” di sini akan merujuk kepada entiti itu, pengarah-pengarah, para pegawai, para pekerja, dan para ejennya.
Kami boleh membuat perubahan pada Terma ini dari semasa ke semasa. Apabila kami melakukannya, kami akan meminda tarikh “Kemas kini terakhir” yang diberikan di atas. Tanggungjawab anda adalah untuk menyemak Terma ini dengan kerap dan terus kekal termaklum tentang perubahan terhadapnya. Versi Terma semasa akan menggantikan semua versi sebelumnya. Anda bersetuju bahawa penggunaan berterusan Perkhidmatan Discovery kami setelah perubahan tersebut diterbitkan akan dianggap penerimaan anda terhadap Terma semakan.
Harap maklum bahawa Terma ini hanya terpakai untuk Perkhidmatan Discovery. Branch turut menawarkan laman web dan perkhidmatan lain, beberapa di antaranya boleh diakses oleh Pengguna yang klik pautan Branch atau berinteraksi dengan aplikasi atau laman web Pelanggan atau entiti lain. Untuk terma yang terpakai di laman web Branch dan perkhidmatan Branch yang lain, tidak termasuk Perkhidmatan Discovery, sila semak terma Branch yang disiarkan di sini. Anda juga harus menyemak apa-apa terma dan syarat yang mungkin dikenakan oleh Pelanggan atau entiti lain kepada anda melalui penggunaan aplikasi atau laman webnya oleh anda.
KELAYAKAN
Perkhidmatan Discovery tidak boleh digunakan oleh mana-mana orang yang berumur bawah 13 tahun (dan dalam bidang kuasa tertentu berumur bawah 16 tahun). Dengan menggunakan Perkhidmatan Discovery, anda menyatakan dan menjamin bahawa anda berusia sekurang-kurangnya 13 tahun, atau lebih tua, jika undang-undang menghendaki anda lebih tua untuk Branch menyediakan Perkhidmatan Discovery kepada anda tanpa persetujuan ibu bapa.
LESEN UNTUK MENGGUNAKAN PERKHIDMATAN DISCOVERY
Tertakluk pada pematuhan anda terhadap terma dan syarat ini, Branch memberikan anda lesen terhad, seluruh dunia, tidak boleh dipindah milik, tidak eksklusif, dan boleh dibatalkan untuk menggunakan Perkhidmatan Discovery. Hak anda untuk menggunakan Perkhidmatan Discovery dibatasi oleh semua terma dan syarat yang dinyatakan dalam Terma ini, dan apa-apa terma lain yang mungkin dikenakan kepada anda oleh Pelanggan kami.
PENGGUNAAN PERKHIDMATAN DISCOVERY; DASAR DAN SEKATAN KAMI
Anda bertanggungjawab sepenuhnya atas apa-apa kandungan dan bahan lain yang anda serahkan dalam pertanyaan, atau untuk maklumat yang sebaliknya anda hantar melalui atau dengan Perkhidmatan Discovery. Anda bersetuju bahawa dalam menggunakan Perkhidmatan Discovery anda akan:
- mematuhi semua undang-undang yang terpakai, termasuk, tanpa batasan, undang-undang privasi, undang-undang harta intelek, undang-undang antispam dan keperluan peraturan;
- tidak menghantar apa-apa bahan yang mengandungi virus perisian atau apa-apa kod komputer lain, fail, atau program yang dirancang untuk mengganggu, memusnah, atau membatasi fungsi mana-mana perisian komputer atau perkakasan atau peralatan telekomunikasi;
- tidak mengganggu atau menggendala Perkhidmatan Discovery atau pelayan atau rangkaian yang tersambung ke Perkhidmatan Discovery, atau tidak mematuhi mana-mana keperluan, prosedur, dasar, atau peraturan rangkaian yang tersambung ke perkhidmatan Discovery;
- tidak membangunkan, menyokong, atau menggunakan apa-apa alat berautomatik (mis. robot, lelabah) untuk mengakses atau menggunakan Perkhidmatan Discovery atau mengikis Perkhidmatan Discovery atau sebaliknya menyalin data daripada Perkhidmatan Discovery;
- tidak memintas atau melumpuhkan apa-apa pengurusan hak digital, peraturan penggunaan, atau ciri-ciri lain Perkhidmatan Discovery;
- tidak melakukkan kejuruteraan terbalik, menyah susun, menyah pasang, menerangkan, atau menyahkod, atau sebaliknya cuba mendapatkan kod sumber untuk Perkhidmatan Discovery atau apa-apa teknologi yang berkaitan yang bukan sumber terbuka; dan
- tidak terlibat dalam “manipulasi”, “replikasi”, atau sebaliknya meniru penampilan atau fungsi Perkhidmatan Discovery.
Anda mengakui dan bersetuju bahawa penggunaan Perkhidmatan Discovery bergantung pada akses kepada perkhidmatan telekomunikasi dan Internet. Anda bertanggung jawab sepenuhnya untuk memperoleh dan mengekalkan semua perkhidmatan telekomunikasi dan Internet dan perkakasan dan perisian lain yang diperlukan untuk mengakses dan menggunakan Perkhidmatan Discovery, termasuk, tanpa batasan, apa-apa dan semua kos, yuran, perbelanjaan, dan cukai apa-apa bentuk pun yang berkaitan dengan yang disebutkan di atas . Branch tidak bertanggungjawab atas apa-apa kehilangan atau kerosakan data, kehilangan komunikasi, atau apa-apa kehilangan atau kerosakan apa-apa bentuk pun yang timbul daripada perkhidmatan telekomunikasi dan Internet tersebut.
NOTA UNTUK PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna pelanggan dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami akan melakukan yang terbaik untuk memastikan bahawa ketersediaan Perkhidmatan Discovery tidak terganggu dan transmisi akan bebas ralat. Namun, kerana sifat Internet, ini tidak dapat dijamin. Juga, akses anda ke Perkhidmatan Discovery juga kadang-kala digantung atau disekat untuk membolehkan pembaikan, penyelenggaraan, atau pengenalan kemudahan atau perkhidmatan baharu. Kami akan berusaha mengehadkan kekerapan dan jangka masa apa-apa penggantungan atau sekatan tersebut.
PENAMATAN
Anda mengakui dan bersetuju bahawa Branch, mengikut budi bicara mutlaknya, boleh menghentikan penyediaan Perkhidmatan Discovery tanpa notis terlebih dahulu untuk apa-apa alasan pada bila-bila masa. Anda bersetuju bahawa Branch tidak akan bertanggungjawab kepada anda atas penamatan oleh Branch. Seksyen yang mengikut sifat mereka secara munasabah dijangka akan kekal dalam penamatan atau tamat tempoh Terma ini, termasuk tetapi tidak terhad kepada Seksyen Penamatan, Dasar Privasi & Hak Data, Hak Proprietari, Had Liabiliti, Perlindungan daripada Tuntutan Ganti Rugi dan Pelepasan, Timbang Tara dan Penepian Tindakan Kelas, dan Notis Undang-undang.
DASAR PRIVASI & HAK DATA
Anda mengakui bahawa anda telah menerima, membaca dan memahami Dasar Privasi Discovery. Dengan menyetujui Terma ini, anda bersetuju dengan pengumpulan, penggunaan dan pendedahan data Branch, termasuk, jika berkenaan, data peribadi, seperti yang diterangkan dalam Dasar Privasi Discovery kami, termasuk untuk menghantar pengesyoran yang diperibadikan kepada anda dan untuk menyesuaikan hasil kandungan kepada anda.
Anda memberi kepada Branch lesen seluruh dunia, tidak eksklusif, boleh disublesen, boleh dipindah milik untuk menggunakan, menyalin, mengubah, mengedar, menerbit, memproses, dan/atau menjadikanya tanpa nama, maklumat dan kandungan yang dikumpulkan melalui Perkhidmatan Discovery termasuk tanpa batasan untuk (a) menyediakan, mengekal, mengoptimum dan meningkatkan Perkhidmatan Discovery; (b) mejalankan penyelidikan; (c) menganalisis dan mengumpul data anda (termasuk data tanpa nama) dengan data pengguna lain, data agregat tersebut ialah “Data Gabungan”; (d) menggunakan Data Gabungan tersebut untuk melakukan penyelidikan dan mencipta data dan produk dan perkhidmatan analitik, termasuk untuk membolehkan Pelanggan menyesuaikan kandungan, iklan, atau aplikasinya berdasarkan maklumat yang dikumpulkan melalui Perkhidmatan Discovery; dan (e) seperti yang dinyatakan dalam Dasar Privasi Discovery. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PAUTAN DAN KANDUNGAN PIHAK KETIGA
Perkhidmatan Discovery boleh memapar atau mengandungi pautan ke, produk, perkhidmatan, aplikasi dan laman web pihak ketiga. Segala pendapat, nasihat, pernyataan, perkhidmatan, tawaran, atau maklumat lain yang membentuk sebahagian daripada kandungan yang dinyatakan, dikarang, atau disediakan oleh pengguna lain atau pihak ketiga lain di Perkhidmatan Discovery, atau yang dapat diakses melalui atau mungkin terletak menggunakan Perkhidmatan Discovery (secara kolektif, “Kandungan Pihak Ketiga”) adalah daripada pengarang atau pengeluar masing-masing dan bukan daripada Branch atau pemegang-pemegang saham, pengarah-pengarah, para pegawai, para pekerja, para ejen, atau wakil-wakilnya. Branch tidak mengawal Kandungan Pihak Ketiga dan tidak menjamin ketepatan, integriti, atau kualiti Kandungan Pihak Ketiga tersebut. Branch tidak bertanggungjawab atas prestasi, tidak menyokong, dan tidak bertanggungjawab atau dipertanggungjawabkan untuk, Kandungan Pihak Ketiga atau apa-apa maklumat atau bahan yang diiklankan dalam mana-mana Kandungan Pihak Ketiga. Dengan menggunakan Perkhidmatan Discovery anda boleh terdedah kepada kandungan yang menyinggung perasaan, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggungjawab atau dipertanggungjawabkan, secara langsung atau tidak langsung, atas apa-apa kerosakan atau kerugian yang disebabkan oleh anda kerana penggunaan atau kebergantungan anda terhadap apa-apa barangan, perkhidmatan, atau maklumat yang terdapat pada atau melalui perkhidmatan mana-mana pihak ketiga atau Kandungan Pihak Ketiga. Adalah menjadi tanggungjawab anda untuk menilai maklumat, pendapat, nasihat, atau kandungan lain yang tersedia di dan melalui Discovery Srvices.
Branch boleh memaparkan hasil carian dan pengesyoran berdasarkan maklumat tertentu yang kami kumpul dan terima, seperti yang dihuraikan dengan lebih lengkap dalam Dasar Privasi kami. Hasil carian dan pengesyoran muncul sebagai hasil algoritma yang diguna pakai oleh Branch. Branch tidak membuat apa-apa pernyataan bahawa hasil carian atau pengesyoran akan menjadi yang paling sesuai dengan keperluan pengguna tertentu.
Kami boleh mengubah atau menghentikan mana-mana Perkhidmatan Discovery, dan anda bersetuju bahawa kami tidak berkewajipan untuk menyimpan, mengekalkan, atau memberikan anda salinan mana-mana kandungan atau maklumat yang anda atau orang lain berikan, kecuali setakat yang diperlukan oleh undang-undang yang terpakai dan sebagai dinyatakan dalam Dasar Privasi Discovery.
HAK PROPRIETARI
Branch dan pemberi lesennya secara eksklusif memiliki semua hak, tajuk dan kepentingan dalam dan kepada Perkhidmatan Discovery, termasuk semua harta intelek dan hak proprietari yang berkaitan. Anda mengakui bahawa Perkhidmatan Discovery dilindungi oleh hak cipta, tanda dagang, dan undang-undang lain di Amerika Syarikat dan negara lain. Anda bersetuju untuk tidak membuang, mengubah atau mengaburi hak cipta, tanda dagang, tanda perkhidmatan atau notis hak proprietari lain yang terkandung atau disertakan dalam Perkhidmatan Discovery.
Branch boleh memberi anda mekanisme untuk memberikan maklum balas, cadangan, dan idea, jika anda memilih, tentang Perkhidmatan Discovery (“Maklum Balas”). Anda bersetuju bahawa Branch boleh, mengikut budi bicara mutlaknya, menggunakan Maklum Balas yang anda berikan kepada Branch dengan apa-apa cara pun, termasuk peningkatan dan pengubahsuaian pada Perkhidmatan Discovery pada masa akan datang. Anda dengan ini memberikan kepada Branch dan pemegang serah haknya lesen yang berterusan, seluruh dunia, sepenuhnya boleh dipindah milik, boleh disublesen, dibayar penuh, tidak boleh dibatalkan, lesen bebas royalti untuk mengguna, menghasil semula, mengubah suai, mencipta karya terbitan daripada, mengedar, dan memaparkan Maklum balas dalam apa-apa cara untuk tujuan apa pun, dalam mana-mana media, perisian, atau teknologi apa -apa bentuk pun yang kini tersedia atau dibangunkan pada masa akan datang, tanpa ada apa-apa kewajipan untuk memberikan atribusi atau pampasan kepada anda atau mana-mana pihak ketiga. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PENAFIAN WARANTI
Perkhidmatan Discovery disediakan “SEBAGAIMANA ADANYA”, tanpa apa-apa bentuk waranti. TANPA MENGEHADKAN PERKARA DI ATAS, BRANCH DENGAN JELAS MENAFIKAN APA-APA WARANTI KEBOLEHDAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, KESERONOKAN TENANG, TANPA PELANGGARAN, ATAU KETEPATAN DATA, DAN APA-APA WARANTI YANG TIMBUL DARIPADA URUSAN ATAU PENGGUNAAN PERDAGANGAN. Branch tidak menjamin ketepatan, kesempurnaan, atau manfaat Perkhidmatan Discovery. Anda mengguna dan bergantung pada Perkhidmatan Discovery atas risiko anda sendiri. SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN PENGECUALIAN WARANTI TERTENTU DALAM KEADAAN TERTENTU. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI.
HAD LIABILITI
SETAKAT MAKSIMUM YANG DIBENARKAN OLEH UNDANG-UNDANG DAN WALAU APA PUN YANG BERTENTANGAN, BRANCH TIDAK AKAN DPERERTANGGUNGJAWABKAN DI BAWAH APA-APA KONTRAK, KECUAIAN, TORT, LIABILITI KETAT, PELANGGARAN ATAU TEORI UNDANG-UNDANG ATAU SAKSAMA LAIN UNTUK APA-APA KEHILANGAN PENGGUNAAN PERKHIDMATAN DISCOVERY ATAU APA-APA KEROSAKAN DALAM APA-APA BENTUK SEKALIPUN, SAMA ADA GANTI RUGI LANGSUNG, TIDAK LANGSUNG, SAMPINGAN, KHAS, BERBANGKIT, ATAU TELADAN, TERMASUK TETAPI TIDAK TERHAD KEPADA KERUGIAN KEUNTUNGAN, NAMA BAIK, PENGGUNAAN, DATA ATAU KERUGIAN TAK KETARA YANG LAIN (WALAUPUN BRANCH TELAH DINASIHATI TENTANG KEMUNGKINAN GANTI RUGI TERSEBUT), AKIBAT PENGGUNAAN PERKHIDMATAN DISCOVERY OLEH ANDA.
HAD LIABILITI INI IALAH SEBAHAGIAN DARIPADA ASAS TAWAR-MENAWAR ANTARA ANDA DAN BRANCH DAN HENDAKLAH TERPAKAI BAGI SEMUA TUNTUTAN LIABILITI (CONTOHNYA WARANTI, TORT, KECUAIAN, KONTRAK, UNDANG-UNDANG) DAN JUGA JIKA BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN APA-APA KEROSAKAN TERSEBUT.
SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN HAD ATAU PENGECUALIAN LIABILITI. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI.
NOTA UNTUK PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami tidak akan bertanggungjawab atas (i) kerugian yang tidak disebabkan oleh apa-apa pelanggaran di pihak kami, atau (ii) apa-apa kerugian perniagaan (termasuk kehilangan keuntungan, hasil, kontrak, simpanan yang dijangkakan, data, nama baik atau perbelanjaan yang terbazir), atau (iii) apa-apa kerugian tidak langsung atau berbangkit yang tidak dapat diramalkan kepada anda dan kami apabila anda mula menggunakan Perkhidmatan Discovery. Kami tidak akan dipertanggungjawabkan atas apa-apa kelewatan atau kegagalan untuk mematuhi kewajipan kami di bawah syarat-syarat ini jika kelewatan atau kegagalan timbul daripada apa-apa sebab yang berada di luar kawalan munasabah kami. Undang-undang sesetengah negara tidak membenarkan sesetengah atau semua batasan yang diterangkan di atas. Jika undang-undang ini terpakai kepada anda, sesetengah atau semua batasan di atas mungkin tidak terpakai kepada anda dan anda mungkin mempunyai hak tambahan.
PERLINDUNGAN DARIPADA TUNTUTAN GANTI RUGI DAN PELEPASAN
Anda bersetuju untuk melepaskan dan melindungi, membela, dan tidak mempertanggungjawabkan Branch dan syarikat induknya, anak syarikat, sekutu dan ejennya, serta pegawai, pengarah, pekerja, pemegang saham, dan wakil mana-mana entiti di atas, daripada dan terhadap mana-mana dan semua kerugian, liabiliti, perbelanjaan, ganti rugi, kos (termasuk yuran peguam dan kos mahkamah), tuntutan, tindakan, siasatan, atau penyiasatan dalam apa jua bentuk yang timbul akibat atau berpunca daripada pelanggaran anda terhadap Terma ini. Branch berhak, atas perbelanjaannya sendiri, untuk mengambil alih pembelaan dan kawalan eksklusif terhadap mana-mana perkara yang tertakluk kepada tuntutan ganti rugi oleh anda dan, dalam kes sedemikian, anda bersetuju untuk bekerjasama dengan Branch dalam pembelaan perkara tersebut.
Jika anda seorang pemastautin California, anda mengetepikan Kod Sivil California Seksyen 1542, yang memperuntukkan:
Pelepasan am tidak merangkumi tuntutan yang tidak diketahui atau disyaki wujud oleh pemiutang atau pihak yang melepaskan pada masa pelepasan dilaksanakan, dan jika ia diketahui, ia mungkin menjejaskan secara ketara penyelesaian dengan pihak penghutang atau pihak yang dilepaskan.
Jika anda bukan pemastautin California, anda mengetepikan hak anda di bawah mana-mana undang-undang atau prinsip am yang serupa dengan Seksyen 1542 yang mengawal hak anda di wilayah kediaman anda.
TIMBANG TARA DAN PENEPIAN TINDAKAN KELAS
ANDA HENDAKLAH MEMBACA BAHAGIAN INI DENGAN TELITI, KERANA IA BOLEH MENJEJASKAN HAK UNDANG-UNDANG ANDA DENGAN KETARA, TERMASUK HAK ANDA UNTUK MEMFAILKAN TUNTUTAN MAHKAMAH DI MAHKAMAH.
Skop: Anda dan Branch bersetuju bahawa Terma ini menjejaskan perdagangan antara negeri dan bahawa Akta Timbang Tara Persekutuan mentadbir urus tafsiran dan penguatkuasaan peruntukan timbang tara ini. Bahagian ini bertujuan untuk ditafsirkan secara umum dan mentadbir urus apa-apa dan semua pertikaian antara kita termasuk tetapi tidak terhad kepada tuntutan yang timbul daripada atau berkaitan dengan mana-mana aspek hubungan antara kita, sama ada berdasarkan kontrak, tort, statut, penipuan, salah tafsir atau mana-mana teori undang-undang lain; tuntutan yang timbul sebelum Terma ini atau mana-mana perjanjian terdahulu (termasuk, tetapi tidak terhad kepada, tuntutan yang berkaitan dengan pengiklanan); dan tuntutan yang mungkin timbul selepas penamatan Terma ini. Satu-satunya pertikaian yang dikecualikan daripada larangan yang umum ini ialah litigasi harta intelek tertentu dan tuntutan mahkamah kecil, seperti yang diperuntukkan di bawah.
Penyelesaian Pertikaian Awal: Anda boleh menghubungi kami di info@branch.io untuk menangani apa-apa kebimbangan yang mungkin anda ada tentang Perkhidmatan Discovery. Branch boleh menyelesaikan kebanyakan kebimbangan dengan cepat dengan para pengguna kami berpuas hati. Anda dan Branch bersetuju untuk menguna usaha terbaik melalui proses penyelesaian pertikaian dalaman Branch untuk menyelesaikan apa-apa pertikaian, tuntutan, persoalan, atau perselisihan dan mengikut serta dalam rundingan niat baik, yang hendaklah menjadi syarat kepada mana-mana pihak yang memulakan tuntutan mahkamah atau timbang tara.
Timbang Tara Mengikat: Jika pihak-pihak yang terlibat tidak mencapai persetujuan atas penyelesaian dalam tempoh tiga puluh (30) hari dari masa penyelesaian pertikaian tidak rasmi dimulakan di bawah peruntukan penyelesaian pertikaian awal, maka mana-mana pihak boleh memulakan timbang tara mengikat sebagai satu-satunya cara untuk menyelesaikan tuntutan, tertakluk kepada pengecualian dan terma yang dinyatakan di bawah. Kecuali seperti yang dinyatakan di bawah, apa-apa tuntutan yang mungkin anda ada terhadap Branch mesti diselesaikan melalui timbang tara mengikat sebelum Persatuan Timbang Tara Amerika (“AAA”) menggunakan Peraturan Timbang Tara Pengguna, seperti yang diubahsuai oleh Terma ini, dan akan diurus tadbir oleh AAA dan diselesaikan oleh penimbang tara tunggal. Peraturan AAA boleh didapati dalam talian di www.adr.org atau dengan menghubungi AAA di talian 1-800-778-7879. Penimbang tara terikat dengan Terma di sini.
Penimbang tara, dan bukan mana-mana mahkamah atau agensi persekutuan, negeri atau tempatan, hendaklah mempunyai kuasa eksklusif untuk menyelesaikan semua pertikaian yang timbul daripada atau berkaitan dengan tafsiran, kebolehgunaan, penguatkuasaan atau pembentukan Terma ini, termasuk, tetapi tidak terhad kepada apa-apa tuntutan bahawa semua atau mana-mana bahagian Terma ini tidak sah atau boleh batal, atau sama ada tuntutan tertakluk kepada timbang tara. Penimbang tara diberi kuasa untuk memberikan apa-apa pelepasan boleh didapati di mahkamah di bawah undang-undang atau dalam ekuiti. Keputusan penimbang tara hendaklah ditulis, dan mengikat pihak-pihak itu dan boleh difailkan sebagai penghakiman di mana-mana mahkamah yang mempunyai bidang kuasa yang kompeten.
Anda memahami dan bersetuju bahawa dengan memasuki Terma ini, anda dan Branch masing-masing mengetepikan hak untuk perbicaraan juri atau perbicaraan di hadapan hakim di mahkamah awam. Jika tiada peruntukan timbang tara ini, anda dan Branch mungkin mempunyai hak atau peluang untuk membawa pertikaian di mahkamah, di hadapan hakim atau juri, dan/atau untuk mengambil bahagian atau diwakili dalam kes yang dimasukkan di mahkamah oleh orang lain (termasuk tindakan kelas). Hak-hak lain yang tersedia untuk anda jika anda ke mahkamah, seperti hak untuk membuat rayuan dan jenis Discovery tertentu, mungkin lebih terhad atau mungkin juga diketepikan.
Jika anda seorang penduduk Amerika Syarikat, timbang tara boleh berlaku di daerah di mana anda tinggal pada masa pemfailan. Untuk individu yang menetap di luar Amerika Syarikat, timbang tara hendaklah dimulakan di Negeri California, Amerika Syarikat. Anda dan Branch selanjutnya bersetuju untuk menyerahkan kepada bidang kuasa peribadi mana-mana mahkamah persekutuan atau negeri di Daerah Utara California untuk mewajibkan timbang tara, untuk menangguh prosiding sementara menunggu timbang tara, atau untuk mengesahkan, mengubahsuai, mengosongkan, atau memasuki penghakiman ke atas keputusan yang diputuskan oleh penimbang tara.
Kos Penimbangtaraan: Pembayaran semua kos dan perbelanjaan pemfailan, pentadbiran, dan penimbang tara yang dikenakan oleh AAA akan ditadbir urus oleh peraturan AAA, dengan syarat bahawa jika anda memulakan timbang tara terhadap Branch dan nilai pelepasan yang dicari ialah sepuluh ribu dolar ($10.000) atau kurang, maka Branch akan memajukan semua kos dan perbelanjaan pemfailan, pentadbiran dan timbang tara yang dikenakan oleh AAA (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Jika keadaan dalam ayat sebelumnya terpakai, tetapi nilai pelepasan yang dicari adalah lebih daripada sepuluh ribu dolar ($10.000) dan anda menunjukkan kepada penimbang tara bahawa kos dan perbelanjaan tersebut akan menjadi lebih mahal daripada prosiding mahkamah, kemudian Branch akan membayar amaun apa-apa kos dan perbelanjaan yang ditentukan oleh penimbang tara adalah perlu untuk menghalang timbang tara daripada menjadi lebih mahal daripada prosiding mahkamah (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Sekiranya penimbang tara menentukan bahawa semua tuntutan yang anda tegaskan dalam timbang tara adalah remeh mengikut Peraturan Persekutuan Prosedur Sivil 11, anda bersetuju untuk membayar balik Branch untuk semua kos dan perbelanjaan yang dibayar oleh Branch dan bahawa anda berwajib membayar di bawah peraturan AAA.
Penepian Tindakan Kelas: ANDA MEMAHAMI DAN BERSETUJU BAHAWA ANDA DAN BRANCH AKAN MASING-MASING MENIMBANG TARA DALAM KAPASITI INDIVIDU ANDA, BUKAN SEBAGAI WAKIL ATAU AHLI SUATU KELAS. Ini bermakna anda dan Branch tidak boleh menyertai tuntutan dengan mana-mana orang atau entiti lain, dan tidak akan ada kuasa untuk apa-apa pertikaian yang akan ditimbang tara atas dasar tindakan kelas. Jika mana-mana mahkamah atau penimbang tara menentukan bahawa pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini adalah tidak sah atau tidak boleh dikuatkuasakan atas apa-apa sebab atau timbang tara boleh diteruskan secara kelas, maka peruntukan timbang tara dalam seksyen ini hendaklah dianggap batal dan tidak sah secara keseluruhannya dan pihak-pihak hendaklah dianggap tidak bersetuju pada pertikaian timbang tara.
Pengecualian: Walau apa pun keputusan pihak-pihak itu untuk menyelesaikan semua pertikaian melalui timbang tara, mana-mana pihak boleh membawa tindakan ke mahkamah negeri atau persekutuan untuk melindungi hak harta inteleknya (bermaksud paten, hak cipta, hak moral, tanda dagangan, dan rahsia perdagangan, tetapi bukan hak privasi atau publisiti). Mana-mana pihak juga boleh mendapatkan pelepasan di mahkamah tuntutan kecil untuk pertikaian atau tuntutan dalam skop bidang kuasa mahkamah itu.
Hak untuk Menarik Diri: Anda mempunyai hak untuk menarik diri dan tidak terikat dengan peruntukan timbang tara dan pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini dengan menghantar notis bertulis tentang keputusan anda untuk menarik diri ke alamat berikut: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040. Notis mesti dihantar dalam tempoh 30 hari dari 30 Disember 2024, atau penggunaan pertama Perkhidmatan Discovery oleh anda, yang mana kemudian, jika tidak, anda akan terikat untuk pertikaian timbang tara mengikut terma-terma perenggan tersebut. Jika anda memilih untuk menarik diri daripada peruntukan timbang tara ini, Branch turut tidak akan terikat dengan peruntukan itu.
Perubahan pada Seksyen: Branch akan memberikan notis tiga puluh (30) hari tentang apa-apa perubahan yang menjejas kenyataan Timbang Tara dan Penepian Tindakan Kelas ini dengan mengemas kini Terma ini, menghantar mesej kepada anda, atau sebaliknya memberitahu anda apabila anda menggunakan Perkhidmatan Discovery. Pindaan akan berkuat kuasa tiga puluh (30) hari setelah dikemas kini Terma ini atau dihantar kepada anda.
Perubahan pada seksyen ini sebaliknya akan berlaku secara prospektif hanya untuk tuntutan yang timbul setelah hari ketiga puluh (30). Sekiranya mahkamah atau penimbang tara memutuskan bahawa subseksyen ini berkaitan “Perubahan Seksyen Ini” tidak dapat dilaksanakan atau sah, maka subseksyen ini akan dipisahkan daripada bahagian yang bertajuk “Timbang Tara dan Penepian Tindakan Kelas”, dan mahkamah atau penimbang tara akan menguna pakai terlebih dahulu seksyen Timbang Tara dan Penepian Tindakan Kelas yang wujud selepas anda mula menggunakan Perkhidmatan Discovery..
NOTIS UNDANG-UNDANG
Undang-undang Mentadbir Urus. Terma-terma ini dan semua perkara yang timbul dari atau berkaitan dengan Terma-terma ini akan diatur oleh undang-undang Negeri California, tanpa mengambil kira konflik peruntukan undang-undangnya; tidak termasuk Konvensyen Pertubuhan Bangsa-Bangsa Bersatu berkenaan Kontrak untuk Penjualan Barangan Antarabangsa.
Tempat. Apa-apa tindakan undang-undang atau prosiding yang timbul daripada atau berkaitan dengan Terma ini dan tidak tertakluk kepada timbang tara hendaklah dibawa secara eksklusif di mahkamah negeri atau persekutuan yang terletak di Daerah Utara California. Anda dan Branch dengan ini bersetuju untuk menyerahkan kepada bidang kuasa, dan bersetuju bahawa tempat adalah sesuai dalam, mahkamah tersebut dalam apa-apa tindakan atau prosiding undang-undang sedemikian.
Penghantaran Proses. Anda selanjutnya bersetuju untuk menerima penghantaran proses melalui pos, dan dengan ini mengetepikan mana-mana dan semua pembelaan bidang kuasa dan tempat sebaliknya tersedia.
Tiada Penepian. Kegagalan kami untuk menguatkuasakan apa-apa hak atau peruntukan dalam Terma ini tidak akan membentuk penepian hak atau peruntukan tersebut melainkan diakui dan dipersetujui oleh kami secara bertulis.
Penyerahan Hak. Terma ini tidak boleh diserah hak, dipindah milik atau disublesen oleh anda kecuali dengan persetujuan bertulis daripada Branch terlebih dahulu. Branch boleh memindahkan dan menyerah hak mana-mana hak dan kewajipannya di bawah Terma ini dengan bebas dan tanpa persetujuan.
Statut Batasan: Anda bersetuju bahawa tanpa mengira mana-mana statut atau undang-undang yang bertentangan, apa-apa tuntutan yang timbul daripada atau berkaitan dengan Perkhidmatan Discovery mesti bermula dalam tempoh satu (1) tahun selepas sebab tindakan timbul. Jika tidak, punca tindakan tersebut terhalang buat selamanya. Walau apa pun yang dinyatakan di atas, statut batasan ini tidak terpakai kepada penduduk New Jersey.
Tajuk Bahagian: Tajuk bahagian dalam Terma ini adalah untuk kemudahan sahaja dan tidak mempunyai kesan undang-undang atau kontrak.
Perjanjian Keseluruhan. Terma-terma ini, bersama-sama dengan Dasar Privasi Discovery dan apa-apa notis undang-undang lain atau terma dan syarat atau dasar tambahan yang mentadbir urus penggunaan Perkhidmatan Discovery, akan membentuk perjanjian keseluruhan antara anda dan Branch berkenaan Perkhidmatan Discovery. Kecuali seperti yang dinyatakan dengan jelas di sini, jika mana-mana peruntukan Terma dianggap tidak sah oleh mahkamah yang mempunyai bidang kuasa yang kompeten, ketidaksahan peruntukan tersebut tidak akan menjejaskan kesahan peruntukan Terma yang selebihnya, yang akan kekal berkuat kuasa dan berkesan sepenuhnya.
NOTA UNTUK PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Anda turut menikmati perlindungan yang diberikan kepada anda dengan peruntukan mandatori undang-undang negara tempat tinggal anda. Kami berdua bersetuju untuk menyerahkan kepada bidang kuasa bukan eksklusif mahkamah Negeri California, yang bermakna bahawa anda boleh membawa tuntutan untuk menguatkuasakan hak perlindungan pengguna anda berhubung dengan Terma ini di California atau di negara Kesatuan Eropah di mana anda tinggal. Jika anda tinggal di Kesatuan Eropah, Suruhanjaya Eropah menyediakan platform penyelesaian pertikaian dalam talian, yang boleh anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak mengambil bahagian dalam platform ini jadi jika anda ingin membawa sesuatu perkara kepada perhatian kami, sila hubungi kami.
MENGHUBUNGI KAMI
Jika anda ada sebarang pertanyaan atau cadangan berkenaan Terma ini, sila hubungi kami di:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui e-mel di discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui e-mel di discoveryprivacy@branch.io
Syarat & Ketentuan Pengguna Akhir Discovery
Terakhir diperbarui 30 Desember 2024
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”), menyediakan layanan Discovery (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler menggunakan Layanan Discovery kami (“Pelanggan” kami) untuk menyediakan rekomendasi dan hasil yang disesuaikan, dan tautan berbasis tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna” atau “Para Pengguna”) berupa akses sederhana untuk menyelesaikan tindakan (contohnya, untuk mengidentifikasi restoran terdekat). Dengan menyetujui Ketentuan ini atau menggunakan Layanan Discovery dalam aplikasi yang telah mengintegrasikan Layanan Discovery, Anda menyetujui untuk terikat dengan Syarat & Ketentuan Pengguna Akhir Discovery ini (“Ketentuan”). Dengan menyetujui Ketentuan ini, Anda menjamin bahwa Anda berwenang untuk menyetujui Ketentuan ini. JIKA ANDA TIDAK MENYETUJUI SYARAT & KETENTUAN PENGGUNA AKHIR DISCOVERY INI, JANGAN MENGAKTIFKAN ATAU MENGGUNAKAN LAYANAN DISCOVERY.
PEMBERITAHUAN PENTING: KETENTUAN INI TUNDUK PADA ARBITRASE MENGIKAT DAN PENGABAIAN HAK GUGATAN PERWAKILAN KELOMPOK, SEBAGAIMANA DIJELASKANDI BAWAH. HARAP BACA DENGAN SAKSAMA.
Semua penyebutan “Anda”, sebagaimana berlaku, berarti perorangan yang mengakses, menggunakan, dan/atau berpartisipasi dalam Layanan Discovery dengan cara apa pun, dan masing-masing pewaris, penerus, dan penerima kuasa Anda. Jika Anda menggunakan Layanan Discovery atas nama entitas, Anda menyatakan dan menjamin bahwa Anda memiliki wewenang untuk mengikat entitas tersebut, dan penerimaan Ketentuan oleh Anda akan dianggap sebagai penerimaan oleh entitas tersebut, dan “Anda” dalam Ketentuan ini akan mengacu pada entitas tersebut, direktur, pejabat, karyawan, dan agennya.
Kami dapat mengubah Ketentuan ini dari waktu ke waktu. Ketika kami melakukannya, kami akan merevisi tanggal “Terakhir diperbarui” yang tercantum di atas. Anda bertanggung jawab untuk sering meninjau Ketentuan ini dan tetap mengikuti perubahan terhadapnya. Versi dari Ketentuan yang berlaku pada saat tersebut akan menggantikan semua versi sebelumnya. Anda menyetujui bahwa dengan terus menggunakan Layanan Discovery kami setelah perubahan tersebut diumumkan, Anda akan menerima Ketentuan yang diubah tersebut.
Harap dicatat bahwa Ketentuan ini hanya berlaku bagi Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, beberapa mungkin dapat diakses oleh Pengguna yang mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web Pelanggan atau entitas lain. Untuk ketentuan yang berlaku terhadap situs web Branch dan layanan Branch lainnya, terkecuali Layanan Discovery, tinjau ketentuan Branch yang diposting di sini. Anda juga harus meninjau syarat dan ketentuan apa pun yang mungkin diberlakukan oleh Pelanggan atau entitas lain bagi Anda melalui penggunaan aplikasi atau situs webnya.
KELAYAKAN
Layanan Discovery tidak ditujukan bagi siapa pun yang berusia di bawah 13 tahun (dan pada yurisdiksi lain di bawah 16 tahun). Dengan menggunakan Layanan Discovery, Anda menyatakan dan menjamin bahwa Anda berusia minimal 13 tahun, atau lebih, jika hukum mewajibkan Anda berusia di atas 13 tahun agar Branch dapat menyediakan Layanan Discovery kepada Anda tanpa persetujuan orang tua.
LISENSI UNTUK MENGGUNAKAN LAYANAN DISCOVERY
Jika Anda mematuhi syarat dan ketentuan ini, Branch memberikan lisensi terbatas, di seluruh dunia, tidak dapat dialihkan, noneksklusif, dan dapat dicabut kembali untuk menggunakan Layanan Discovery. Hak Anda untuk menggunakan Layanan Discovery dibatasi oleh semua syarat dan ketentuan yang tercantum dalam Ketentuan ini serta ketentuan lain yang dapat diberlakukan bagi Anda oleh Pelanggan kami.
PENGGUNAAN LAYANAN DISCOVERY KAMI; KEBIJAKAN DAN PEMBATASAN
Anda sepenuhnya bertanggung jawab atas konten dan materi lain yang Anda serahkan dalam permintaan, atau informasi yang Anda kirimkan melalui atau dengan Layanan Discovery. Anda menyetujui bahwa dalam menggunakan Layanan Discovery, Anda:
- akan mematuhi seluruh hukum yang berlaku, termasuk namun tidak terbatas pada hukum privasi, hukum kekayaan intelektual, hukum antispam, dan persyaratan peraturan;
- tidak akan mengirimkan materi yang memuat virus perangkat lunak atau kode, file, atau program komputer lain yang dirancang untuk mengganggu, merusak, atau membatasi fungsi perangkat lunak atau perangkat keras atau peralatan telekomunikasi apa pun;
- tidak akan menghambat atau mengganggu Layanan Discovery atau server atau jaringan yang terhubung ke Layanan Discovery, atau melanggar persyaratan, prosedur, kebijakan, atau peraturan jaringan yang terhubung dengan Layanan Discovery;
- tidak akan mengembangkan, mendukung, atau menggunakan alat otomatis (misalnya, robot, laba-laba) untuk mengakses atau menggunakan Layanan Discovery atau menggeser Layanan Discovery atau menyalin data dari Layanan Discovery;
- tidak mengakali atau menonaktifkan manajemen hak digital, aturan penggunaan, atau fitur lain dari Layanan Discovery;
- tidak akan merekayasa balik, mendekompilasi, membongkar, memecahkan, atau mencoba untuk memperoleh kode sumber untuk Layanan Discovery atau teknologi terkait apa pun yang bukan merupakan sumber terbuka; dan
- tidak akan terlibat dalam “membingkai”, atau “mencerminkan” atau menyimulasikan tampilan atau fungsi Layanan Discovery.
Anda menyatakan dan menyetujui bahwa penggunaan Layanan Discovery oleh Anda bergantung pada akses telekomunikasi dan layanan Internet. Anda sepenuhnya bertanggung jawab untuk memperoleh dan mempertahankan semua layanan telekomunikasi dan Internet, serta perangkat keras dan perangkat lunak lainnya yang diperlukan untuk mengakses dan menggunakan Layanan Discovery, termasuk namun tidak terbatas pada setiap dan seluruh biaya, ongkos, pengeluaran, dan pajak apa pun yang berkaitan dengan hal-hal di atas. Branch tidak bertanggung jawab atas kehilangan atau kerusakan data, kehilangan komunikasi, atau kerugian atau kerusakan lainnya yang timbul dari layanan telekomunikasi dan Internet tersebut.
CATATAN UNTUK PENDUDUK UE:Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami akan melakukan upaya terbaik untuk memastikan bahwa Layanan Discovery tidak akan terganggu dan bahwa transmisi bebas dari kesalahan. Namun, karena sifat Internet, hal tersebut tidak dijamin. Selain itu, akses Anda ke Layanan Discovery mungkin terkadang ditangguhkan atau dibatasi untuk memungkinkan perbaikan, pemeliharaan, atau pengenalan fasilitas atau layanan baru. Kami akan berupaya untuk membatasi kemunculan dan durasi penangguhan atau pembatasan tersebut.
PENGAKHIRAN
Anda menyatakan dan menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat sewaktu-waktu mengakhiri penyediaan Layanan Discovery tanpa pemberitahuan sebelumnya dengan alasan apa pun. Anda menyetujui bahwa Branch tidak akan memiliki kewajiban kepada Anda sehubungan dengan pengakhiran oleh Branch. Bagian-Bagian yang berdasarkan sifatnya akan tetap berlaku secara wajar setelah Ketentuan ini berakhir atau kedaluwarsa, termasuk tetapi tidak terbatas pada Bagian-Bagian mengenai Pengakhiran, Kebijakan Privasi & Hak Data, Hak Milik, Batasan Kewajiban, Ganti Rugi dan Pelepasan, Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok, serta Pemberitahuan Hukum.
KEBIJAKAN PRIVASI & HAK DATA
Anda menyatakan bahwa Anda telah menerima, membaca, dan memahami Kebijakan Privasi Discovery. Dengan menyetujui Ketentuan Ini, Anda menyetujui pengumpulan, penggunaan, dan pengungkapan data oleh Branch, termasuk data pribadi apabila berlaku, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery kami, termasuk untuk menayangkan saran yang disesuaikan dan menyesuaikan hasil konten untuk Anda.
Anda memberikan kepada Branch lisensi yang berlaku di seluruh dunia, bersifat noneksklusif, dapat disublisensikan, dan dapat dialihkan untuk menggunakan, menyalin, memodifikasi, mendistribusikan, memublikasikan, memproses, dan/atau menganonimkan informasi dan konten yang dikumpulkan melalui Layanan Discovery, termasuk namun tidak terbatas pada (a) menyediakan, mempertahankan, mengoptimalkan, dan meningkatkan Layanan Discovery; (b) melakukan penelitian; (c) menganalisis dan mengagregatkan data Anda (termasuk data yang dianonimkan) dengan data pengguna lain, di mana data agregat tersebut disebut “Data Agregat”; (d) menggunakan Data Agregat tersebut untuk melakukan penelitian dan membuat data, produk dan layanan analitis, termasuk untuk memungkinkan Pelanggan menyesuaikan konten, iklan, atau aplikasi mereka didasarkan pada informasi yang dikumpulkan melalui Layanan Discovery; dan (e) sebagaimana dijelaskan dalam Kebijakan Privasi Discovery. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
TAUTAN DAN KONTEN PIHAK KETIGA
Layanan Discovery dapat menampilkan atau memuat tautan ke produk, layanan, aplikasi, dan situs web pihak ketiga. Setiap pendapat, saran, pernyataan, layanan, penawaran, atau informasi lain yang merupakan bagian dari konten yang ditunjukkan, dibuat, atau disediakan oleh pengguna lain atau pihak ketiga lain pada Layanan Discovery, atau yang dapat diakses melalui atau dapat dicari menggunakan Layanan Discovery (secara bersama-sama disebut “Konten Pihak Ketiga”), merupakan milik dari pembuat atau produsen masing-masing dan bukan merupakan milik Branch atau pemegang saham, direktur, pejabat, karyawan, agen, atau perwakilannya. Branch tidak mengendalikan Konten Pihak Ketiga dan tidak menjamin akurasi, kelengkapan, atau kualitas Konten Pihak Ketiga tersebut. Branch tidak bertanggung jawab atas kinerja, tidak mendukung, dan tidak bertanggung jawab atau berkewajiban atas Konten Pihak Ketiga atau informasi atau materi apa pun yang diiklankan dalam Konten Pihak Ketiga mana pun. Dengan menggunakan Layanan Discovery, Anda dapat melihat konten yang menyinggung, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggung jawab atau berkewajiban, secara langsung atau tidak langsung, atas kerusakan atau kerugian yang disebabkan oleh Anda karena menggunakan atau mengandalkan barang, layanan, atau informasi yang tersedia pada atau melalui layanan pihak ketiga atau Konten Pihak Ketiga. Anda bertanggung jawab untuk mengevaluasi informasi, pendapat, saran, atau konten lain yang tersedia pada atau melalui Layanan Discovery.
Branch dapat menampilkan hasil pencarian dan rekomendasi berdasarkan informasi tertentu yang kami kumpulkan dan terima, sebagaimana dijelaskan lebih lengkap dalam Kebijakan Privasi kami. Hasil pencarian dan rekomendsi ditampilkan sebagai hasil algoritma yang digunakan oleh Branch. Branch tidak membuat pernyataan apa pun bahwa hasil pencarian atau rekomendasi merupakan yang paling sesuai dengan kebutuhan spesifik pengguna.
Kami dapat mengubah atau menghentikan Layanan Discovery, dan Anda menyetujui bahwa kami tidak memiliki kewajiban untuk menyimpan, mempertahankan, atau menyediakan kepada Anda salinan konten atau informasi apa pun yang disediakan oleh Anda atau pihak lain, kecuali apabila diwajibkan oleh hukum yang berlaku dan sebagaimana ditetapkan dalam Kebijakan Privasi Discovery.
HAK MILIK
Branch dan pemberi lisensinya secara eksklusif memiliki seluruh hak, kepemilikan, dan kepentingan dalam dan terhadap Layanan Discovery, termasuk seluruh kekayaan intelektual dan hak milik terkait. Anda menyatakan bahwa Layanan Discovery dilindungi oleh undang-undang hak cipta, merek dagang, dan undang-undang lain di Amerika Serikat dan negara lainnya. Anda menyetujui untuk tidak menghapus, mengubah, atau mengaburkan hak cipta, merek dagang, merek layanan, atau pemberitahuan hak milik lainnya yang tercantum atau yang menyertai Layanan Discovery.
Branch dapat menyediakan kepada Anda mekanisme untuk memberikan masukan, saran, dan ide tentang Layanan Discovery (“Masukan”) jika Anda memilih untuk melakukannya. Anda menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat menggunakan Masukan yang Anda berikan kepada Branch dengan cara apa pun, termasuk dalam pengembangan dan modifikasi Layanan Discovery di masa mendatang. Anda dengan ini memberikan kepada Branch dan penerima kuasanya lisensi abadi, di seluruh dunia, dapat dialihkan sepenuhnya, dapat disublisensikan, dibayar penuh, tidak dapat dicabut kembali, dan bebas royalti untuk menggunakan, memperbanyak, memodifikasi, membuat karya turunan, mendistribusikan, serta menampilkan Masukan dengan cara apa pun untuk tujuan apa pun dalam media, perangkat lunak, atau teknologi apa pun yang ada saat ini atau dikembangkan di masa mendatang, tanpa kewajiban untuk memberikan atribusi atau kompensasi kepada Anda atau pihak ketiga mana pun. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
SANGKALAN JAMINAN
Layanan Discovery disediakan “SEBAGAIMANA ADANYA”, tanpa jaminan apa pun. TANPA MEMBATASI HAL-HAL DI ATAS, BRANCH DENGAN TEGAS MENYANGKAL JAMINAN APA PUN TERKAIT KELAYAKAN BARANG DAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, PENGGUNAAN TANPA GANGGUAN, BUKAN PELANGGARAN, ATAU AKURASI DATA, DAN JAMINAN APA PUN YANG TIMBUL DARI PERILAKU BERTRANSAKSI, ATAU PRAKTIK DAGANG. Branch tidak menjamin akurasi, kelengkapan, atau kegunaan Layanan Discovery. Anda menggunakan dan mengandalkan Layanan Discovery dengan risiko ditanggung sendiri. BEBERAPA YURISDIKSI TIDAK MENGIZINKAN PENGECUALIAN JAMINAN TERTENTU DALAM SITUASI TERTENTU. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU.
BATASAN KEWAJIBAN
APABILA DIIZINKAN OLEH HUKUM DAN MESKIPUN ADA PERTENTANGAN, BRANCH TIDAK MEMILIKI KEWAJIBAN KARENA KONTRAK, KELALAIAN, KERUGIAN, KEWAJIBAN KETAT, PELANGGARAN ATAU TEORI HUKUM ATAU YANG SETARA ATAS KEHILANGAN PENGGUNAAN LAYANAN DISCOVERY ATAU KERUSAKAN APA PUN, BAIK YANG BERSIFAT LANGSUNG, TIDAK LANGSUNG, INSIDENTAL, KHUSUS, KONSEKUENSIAL, ATAU YANG BERSIFAT MEMENJARAKAN, TERMASUK TETAPI TIDAK TERBATAS PADA KERUGIAN AKIBAT HILANGNYA KEUNTUNGAN, MUHIBAH, PENGGUNAAN, DATA, ATAU KERUGIAN TIDAK BERWUJUD LAINNYA (MESKIPUN BRANCH TELAH DIBERI TAHU TENTANG KEMUNGKINAN KERUGIAN TERSEBUT), YANG TIMBUL DARI PENGGUNAAN LAYANAN DISCOVERY OLEH ANDA.
BATASAN KEWAJIBAN INI MERUPAKAN BAGIAN DARI DASAR KESEPAKATAN ANTARA ANDA DAN BRANCH DAN AKAN BERLAKU BAGI SEMUA KLAIM KEWAJIBAN (MISALNYA JAMINAN, KERUGIAN, KELALAIAN, KONTRAK, HUKUM) DAN MESKIPUN BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN KERUGIAN TERSEBUT.
BEBERAPA YURISDIKSI TIDAK MENGIZINKAN BATASAN ATAU PENGECUALIAN KEWAJIBAN. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU.
CATATAN UNTUK PENDUDUK UE:Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami tidak bertanggung jawab atas (i) kerugian yang tidak disebabkan oleh pelanggaran oleh kami, atau (ii) kerugian bisnis (termasuk kehilangan keuntungan, pendapatan, kontrak, penghematan yang diantisipasi, data, nama baik, atau pengeluaran yang sia-sia), atau (iii) kerugian tidak langsung atau konsekuensial yang tidak terduga bagi Anda dan kami ketika Anda mulai menggunakan Layanan Discovery. Kami tidak bertanggung jawab atas penundaan atau kegagalan untuk memenuhi kewajiban kami dalam kondisi ini jika penundaan atau kegagalan tersebut timbul akibat sebab-sebab yang berada di luar kendali kami. Hukum di beberapa negara tidak mengizinkan beberapa atau semua batasan yang dijelaskan di atas. Jika hukum ini berlaku bagi Anda, beberapa atau semua batasan di atas mungkin tidak berlaku bagi Anda dan Anda mungkin memiliki hak tambahan.
GANTI RUGI DAN PELEPASAN
Anda setuju untuk melepaskan dan mengganti rugi, membela, dan membebaskan Branch dan perusahaan induk, anak perusahaan, afiliasi, dan agennya, serta pejabat, direktur, karyawan, pemegang saham, dan perwakilan entitas di atas, dari dan terhadap setiap dan semua kerugian, tanggung jawab, pengeluaran, kerusakan, biaya (termasuk biaya pengacara dan biaya pengadilan), klaim, gugatan, pertanyaan, atau penyelidikan apa pun yang timbul dari atau akibat pelanggaran oleh Anda terhadap Ketentuan ini. Branch berhak, dengan biaya sendiri, untuk menanggung pembelaan dan pengendalian eksklusif atas hal apa pun yang menjadi subjek ganti rugi oleh Anda dan, dalam hal tersebut, Anda setuju untuk bekerja sama dengan Branch dalam pembelaan atas hal tersebut.
Apabila Anda adalah penduduk California, Anda mengesampingkan Kitab Undang-Undang Hukum Perdata California Pasal 1542, yang menyatakan:
Pembebasan umum tidak mencakup klaim bahwa kreditur atau pihak yang melepaskan tidak mengetahui atau menduga ada yang menguntungkannya pada saat melaksanakan pembebasan dan bahwa, jika diketahui olehnya, akan secara mendasar memengaruhi penyelesaiannya dengan debitur atau pihak yang diberikan pembebasan.
Apabila Anda bukan penduduk California, Anda melepaskan hak Anda berdasarkan undang-undang atau prinsip hukum umum yang serupa dengan Pasal 1542 yang mengatur hak Anda di yurisdiksi tempat tinggal Anda.
ARBITRASE DAN PENGABAIAN GUGATAN PERWAKILAN KELOMPOK
ANDA HARUS MEMBACA BAGIAN INI DENGAN SAKSAMA, KARENA INI DAPAT BERDAMPAK SECARA SIGNIFIKAN TERHADAP HAK HUKUM ANDA, TERMASUK HAK ANDA UNTUK MENGAJUKAN TUNTUTAN HUKUM DI PENGADILAN.
Cakupan: Anda dan Branch menyetujui bahwa Ketentuan ini berlaku bagi perdagangan antarnegara bagian dan bahwa Undang-Undang Arbitrase Federal mengatur penafsiran dan pemberlakuan ketentuan arbitrase ini. Bagian ini ditujukan untuk ditafsirkan secara luas dan mengatur setiap dan seluruh sengketa antara kita, termasuk namun tidak terbatas pada klaim yang muncul atau terkait aspek apa pun dari hubungan antara kita, baik didasarkan pada kontrak, kerugian, undang-undang, penipuan, pengungkapan keliru, atau teori hukum lainnya; klaim yang muncul sebelum Ketentuan ini atau perjanjian sebelumnya (termasuk namun tidak terbatas pada klaim terkait periklanan); dan klaim yang mungkin muncul setelah pengakhiran Ketentuan ini. Satu-satunya sengketa yang dikecualikan dari larangan luas ini adalah litigasi kekayaan intelektual tertentu dan klaim yang diajukan di pengadilan setempat, sebagaimana ditetapkan di bawah.
Penyelesaian Sengketa Awal: Anda dapat menghubungi kami di info@branch.io untuk mengatasi masalah yang mungkin Anda miliki mengenai Layanan Discovery. Branch dapat menyelesaikan sebagian besar masalah dengan cepat demi kepuasan pengguna kami. Anda dan Branch menyetujui untuk menggunakan upaya terbaik melalui proses penyelesaian sengketa internal Branch untuk menyelesaikan sengketa, klaim, pertanyaan, atau pertentangan apa pun, serta terlibat dalam negosiasi dengan iktikad baik, yang akan menjadi syarat bagi suatu pihak yang mengajukan tuntutan hukum atau arbitrase.
Arbitrase Mengikat: Jika para pihak tidak mencapai solusi yang disepakati dalam periode tiga puluh (30) hari sejak penyelesaian sengketa informal dimulai berdasarkan ketentuan penyelesaian sengketa awal, maka suatu pihak dapat mengajukan arbitrase yang mengikat sebagai satu-satunya cara untuk menyelesaikan klaim, mengacu pada pengecualian dan ketentuan yang ditetapkan di bawah. Kecuali sebagaimana ditetapkan di bawah, setiap klaim yang mungkin Anda miliki terhadap Branch harus diselesaikan melalui arbitrase mengikat di hadapan Asosiasi Arbitrase Amerika (American Arbitration Association atau “AAA”) menggunakan Aturan Arbitrase Konsumen, sebagaimana diubah melalui Ketentuan ini, dan akan diselenggarakan oleh AAA dan diselesaikan oleh satu arbiter. Aturan AAA tersedia secara online di www.adr.org atau dengan menghubungi AAA di 1-800-778-7879. Arbiter terikat oleh Ketentuan ini.
Arbiter, dan bukan pengadilan atau agensi federal, negara bagian, atau setempat, memiliki wewenang eksklusif untuk menyelesaikan semua sengketa yang muncul dari atau terkait penafsiran, kemampuan penerapan, keberlakuan, atau penyusunan Ketentuan ini, termasuk namun tidak terbatas pada klaim apa pun bahwa seluruh atau bagian apa pun dari Ketentuan ini batal atau dapat dibatalkan, atau apakah suatu klaim dapat diajukan melalui arbitrase. Arbiter akan memiliki kuasa untuk memutuskan perbaikan apa pun yang tersedia di pengadilan berdasarkan hukum atau menurut asas kesetaraan. Putusan arbiter akan diberikan secara tertulis dan mengikat para pihak, serta dapat diberlakukan sebagai keputusan di setiap pengadilan dengan yurisdiksi yang kompeten.
Anda memahami dan menyetujui bahwa dengan menandatangani Ketentuan ini, Anda dan Branch masing-masing mengabaikan hak atas pengadilan juri atau pengadilan di hadapan hakim di pengadilan publik. Apabila ketentuan arbitrase ini tidak ada, Anda dan Branch dapat memiliki hak atau kesempatan untuk mengajukan sengketa di pengadilan, di hadapan hakim atau juri, dan/atau berpartisipasi atau diwakili dalam kasus yang diajukan di pengadilan oleh pihak lain (termasuk gugatan perwakilan kelompok). Hak lain yang Anda miliki jika Anda mengajukan klaim di pengadilan, seperti hak untuk melakukan banding dan atas jenis Discovery tertentu, mungkin lebih terbatas atau dapat diabaikan.
Jika Anda penduduk Amerika Serikat, arbitrase dapat diadakan di daerah di mana Anda tinggal pada saat diajukan. Untuk individu yang tinggal di luar Amerika Serikat, arbitrase dapat dilakukan di Negara Bagian California, Amerika Serikat. Anda dan Branch selanjutnya menyetujui untuk tunduk pada yurisdiksi personal pengadilan federal atau negara bagian di Distrik California Utara untuk mengajukan arbitrase, untuk menangguhkan arbitrase, atau untuk mengonfirmasi, memodifikasi, memberlakukan, atau menandatangani keputusan atas putusan yang diberikan oleh arbiter.
Biaya Arbitrase: Pembayaran untuk semua pengajuan, penyelenggaraan, dan biaya dan pengeluaran arbiter yang dikenakan oleh AAA akan diatur oleh aturan AAA, dengan syarat, jika Anda mengajukan arbitrase terhadap Branch dan nilai perbaikan yang diupayakan adalah sepuluh ribu dolar ($10.000) atau lebih rendah, maka Branch akan membayarkan semua biaya dan pengeluaran untuk semua pengajuan, penyelenggaraan, dan arbitrase yang dikenakan oleh AAA (mengacu pada penggantian sebagaimana ditetapkan di bawah). Dalam situasi di mana kalimat sebelumnya berlaku, namun nilai perbaikan yang diupayakan lebih dari sepuluh ribu dolar ($10.000) dan Anda menunjukkan kepada arbiter bahwa biaya dan pengeluaran tersebut akan lebih tinggi dibandingkan tindakan hukum di pengadilan, maka Branch akan membayarkan biaya dan pengeluaran yang menurut arbiter diperlukan untuk mencegah biaya arbitrase lebih mahal dibandingkan tindakan hukum di pengadilan (mengacu pada penggantian sebagaimana ditetapkan di bawah). Apabila arbiter menentukan bahwa semua klaim yang Anda ajukan melalui arbitrase tidak berdasar menurut Aturan Federal Prosedur Perdata (Federal Rule of Civil Procedure 11), Anda menyetujui untuk mengganti kepada Branch semua biaya dan pengeluaran yang dibayarkan oleh Branch dan bahwa Anda akan berkewajiban untuk membayar berdasarkan aturan AAA.
Pengabaian Gugatan Perwakilan Kelompok: ANDA MEMAHAMI DAN MENYETUJUI BAHWA ANDA DAN BRANCH MASING-MASING AKAN MENGAJUKAN ARBITRASE DALAM KAPASITAS INDIVIDU ANDA, BUKAN SEBAGAI PERWAKILAN ATAU ANGGOTA SUATU KELOMPOK. Ini berarti Anda dan Branch tidak diperkenankan ikut serta dalam klaim bersama perorangan atau entitas lain, dan tidak ada kewenangan atas sengketa yang akan diselesaikan melalui arbitrase secara berkelompok. Jika pengadilan atau arbiter menyatakan bahwa pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok batal atau tidak dapat diberlakukan atas alasan apa pun, atau bahwa arbitrase dapat dilanjutkan secara berkelompok, maka ketentuan arbitrase di bagian ini akan dianggap batal dan tidak berlaku secara keseluruhan dan para pihak dianggap tidak menyetujui sengketa arbitrase.
Pengecualian: Terlepas dari keputusan para pihak untuk menyelesaikan semua sengketa melalui arbitrase, suatu pihak dapat mengambil tindakan hukum melalui pengadilan negara bagian atau federal untuk melindungi hak kekayaan intelektualnya (yang berarti paten, hak cipta, hak moral, merek dagang, dan rahasia dagang, tetapi bukan hak privasi atau hak publisitas). Salah satu pihak juga dapat mengupayakan tindakan perbaikan melalui pengadilan setempat atas sengketa atau klaim dalam cakupan yurisdiksi pengadilan tersebut.
Hak untuk Membatalkan: Anda memiliki hak untuk membatalkan dan tidak terikat oleh ketentuan arbitrase dan pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok dengan mengirim pemberitahuan tertulis mengenai keputusan pembatalan Anda ke alamat berikut: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040. Pemberitahuan tersebut harus dikirimkan dalam waktu 30 hari sejak tanggal 30 Desember 2024 atau ketika pertama kali menggunakan Layanan Discovery, mana pun yang muncul paling akhir, dan jika tidak, Anda akan terikat dengan sengketa arbitrase sesuai dengan ketentuan paragraf tersebut. Jika Anda membatalkan ketentuan arbitrase ini, Branch juga tidak akan terikat oleh ketentuan tersebut.
Perubahan terhadap Bagian ini: Branch akan mengirimkan pemberitahuan tiga puluh (30) hari sebelumnya mengenai perubahan yang berdampak terhadap substansi bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok ini dengan memperbarui Ketentuan ini, mengirimkan pesan kepada Anda, atau memberi tahu Anda ketika Anda menggunakan Layanan Discovery. Perubahan akan berlaku tiga puluh (30) hari setelah diperbarui dalam Ketentuan ini atau dikirimkan kepada Anda.
Perubahan bagian ini akan berlaku secara prospektif hanya untuk klaim yang timbul setelah hari ketiga puluh (ke-30). Jika pengadilan atau arbiter memutuskan bahwa subbagian ini tentang “Perubahan terhadap Bagian Ini” tidak dapat diberlakukan atau tidak sah, maka subbagian ini akan dipisahkan dari bagian yang berjudul “Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok”, dan pengadilan atau arbiter akan memberlakukan bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok pertama yang ada setelah Anda mulai menggunakan Layanan Discovery.
KETENTUAN HUKUM
Hukum yang Mengatur. Ketentuan ini dan semua pokok permasalahannya yang timbul dari atau terkait Ketentuan ini diatur oleh hukum Negara Bagian California, tanpa memandang pertentangan ketentuan hukumnya; tidak termasuk Konvensi Perserikatan Bangsa-Bangsa tentang Kontrak Jual Beli Barang Internasional.
Kedudukan. Setiap tindakan hukum atau sengketa yang timbul dari atau terkait Ketentuan ini dan tidak diajukan melalui arbitrase akan diajukan hanya melalui pengadilan negara bagian atau federal yang berlokasi di Distrik California Utara. Anda dan Branch dengan ini menyetujui untuk mematuhi yurisdiksi pengadilan tersebut dan menyetujui dengan kedudukan pengadilan tersebut dalam tindakan hukum atau sengketa tersebut.
Layanan Proses. Anda selanjutnya menyetujui untuk menerima layanan proses melalui pos, dan dengan ini mengabaikan setiap dan seluruh pembelaan yurisdiksi dan kedudukan yang tersedia.
Tidak Ada Pengabaian. Kegagalan kami untuk memberlakukan hak atau ketentuan dalam Ketentuan ini bukan merupakan pengabaian hak atau ketentuan tersebut kecuali jika dinyatakan dan disetujui oleh kami secara tertulis.
Pengalihan. Ketentuan ini tidak dapat dialihkan, dipindahtangankan, atau disublisensikan oleh Anda kecuali dengan izin tertulis sebelumnya dari Branch. Branch dapat memindahtangankan dan mengalihkan hak dan kewajibannya berdasarkan Ketentuan ini dengan bebas tanpa persetujuan.
Undang-Undang Pembatasan: Anda menyetujui bahwa terlepas dari undang-undang atau hukum yang bertentangan, setiap klaim yang timbul dari atau terkait Layanan Discovery harus dimulai dalam satu (1) tahun setelah penyebab tindakan terjadi. Jika tidak, penyebab tindakan tersebut dilarang secara permanen. Terlepas dari hal-hal di atas, undang-undang pembatasan ini tidak berlaku bagi penduduk New Jersey.
Judul Bagian: Judul bagian dalam Ketentuan ini hanya untuk kenyamanan dan tidak memiliki dampak hukum atau kontraktual.
Keseluruhan Perjanjian. Ketentuan ini, bersama dengan Kebijakan Privasi Discovery dan ketentuan hukum lainnya atau syarat dan ketentuan tambahan atau kebijakan yang mengatur penggunaan Layanan Discovery, merupakan keseluruhan perjanjian antara Anda dan Branch mengenai Layanan Discovery. Kecuali jika dinyatakan secara tegas di sini, jika ketentuan mana pun dari Ketentuan ini dianggap tidak sah oleh pengadilan dengan yurisdiksi yang kompeten, ketidakabsahan ketentuan tersebut tidak berdampak pada keabsahan ketentuan lainnya dalam Ketentuan ini, yang akan tetap sepenuhnya berlaku.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE: bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Selain itu, Anda mendapatkan perlindungan yang disediakan bagi Anda oleh ketentuan wajib dari hukum di negara tempat tinggal Anda. Anda dan kami menyetujui untuk tunduk pada yurisdiksi noneksklusif pengadilan Negara Bagian California, yang berarti bahwa Anda dapat mengajukan klaim untuk memberlakukan hak perlindungan konsumen Anda sehubungan dengan Ketentuan ini di California atau di negara UE tempat tinggal Anda. Jika Anda tinggal di UE, Komisi Eropa menyediakan platform penyelesaian sengketa online yang dapat Anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak ikut serta dalam platform ini, sehingga apabila Anda ingin menyampaikan masalah kepada kami, silakan hubungi kami.
MENGHUBUNGI KAMI
Jika Anda memiliki pertanyaan atau saran mengenai Ketentuan ini, hubungi kami di:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui email di discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
atau melalui email di discoveryprivacy@branch.io
Termini e condizioni di Discovery per l’utente finale
Ultimo aggiornamento 30 dicembre 2024
Introduzione
Branch Metrics, Inc. (“Branch”, “noi” o “ci”) fornisce un servizio Discovery (i “Servizi Discovery”), che consente agli sviluppatori di applicazioni mobili che utilizzano i Servizi Discovery (i nostri “Clienti”) di offrire suggerimenti e risultati personalizzati, oltre a link intent-based (basati sull’intento) nelle proprie app, per semplificare ai propri utenti finali (“utente” o “Utenti”) il completamento di azioni (ad esempio, per individuare ristoranti vicini). Prestando il proprio consenso ai presenti Termini o utilizzando in altro modo i Servizi Discovery in app che hanno detti servizi integrati, l’utente accetta di essere vincolato dai presenti Termini e condizioni di Discovery per l’utente finale (i “Termini”). Accettando i presenti Termini, l’utente dichiara e garantisce di avere l’autorità necessaria per accettarli. QUALORA L’UTENTE NON ACCETTI I PRESENTI TERMINI E CONDIZIONI DI DISCOVERY PER L’UTENTE FINALE, NON DOVRÀ ATTIVARE O UTILIZZARE IN ALTRO MODO I SERVIZI DI DISCOVERY.
AVVISO IMPORTANTE: I PRESENTI TERMINI SONO SOGGETTI AD ARBITRATO VINCOLANTE E A UNA RINUNCIA AI DIRITTI ALL’AZIONE COLLETTIVA, COME DESCRITTO DI SEGUITO. SI PREGA DI LEGGERLI ATTENTAMENTE.
Tutti i riferimenti a “utente” o “suo”, a seconda dei casi, indicano la persona che accede, utilizza e/o partecipa ai Servizi Discovery in qualsiasi modo nonché ciascuno dei suoi eredi, cessionari e successori. Se l’utente utilizza i Servizi Discovery per conto di un’entità, dichiara e garantisce di avere l’autorità di vincolare tale entità. L’accettazione dei Termini da parte dell’utente sarà considerata come espressa dall’entità stessa, e i termini “utente” e “suo” nel presente documento, faranno riferimento a tale entità, ai suoi amministratori, funzionari, dipendenti e agenti.
Di tanto in tanto, potremo apportare modifiche ai presenti Termini. In tal caso, aggiorneremo la data dell’“Ultimo aggiornamento” indicata sopra. È responsabilità dell’utente consultare regolarmente i presenti Termini e rimanere aggiornato su eventuali modifiche. La versione corrente dei presenti Termini sostituirà tutte le versioni precedenti. L’utente accetta che, se continuerà a usare i Servizi Discovery dopo la pubblicazione di tali modifiche, si riterrà che avrà accettato tali Termini aggiornati.
Si precisa che i presenti Termini si applicano solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che fanno clic su un link Branch o interagiscono con un’app o un sito web di un Cliente o di un’altra entità. Per i termini applicabili al sito web di Branch e ad altri suoi servizi, esclusi i Servizi Discovery, consultare i termini di Branch pubblicati qui. L’utente deve inoltre consultare i termini e le condizioni che un Cliente o un’altra entità possa eventualmente imporgli attraverso l’uso della propria app o del proprio sito web.
IDONEITÀ
I Servizi Discovery non sono destinati all’uso da parte di minori di 13 anni (e, in alcune giurisdizioni, di 16 anni). Utilizzando i Servizi Discovery, l’utente dichiara e garantisce di avere almeno 13 anni, o un’età superiore, qualora la legge richieda un’età maggiore perché Branch possa fornire i Servizi Discovery senza il consenso dei genitori.
LICENZA PER UTILIZZARE I SERVIZI DISCOVERY
Fermo restando il rispetto dei presenti termini e condizioni, Branch concede all’utente una licenza limitata, mondiale, non trasferibile, non esclusiva e revocabile per l’utilizzo dei Servizi Discovery. I diritti dell’utente nell’utilizzo dei Servizi Discovery sono limitati da tutti i termini e condizioni stabiliti nei presenti Termini e da qualsiasi altro termine che possa essere imposto dai nostri Clienti.
UTILIZZO DEI NOSTRI SERVIZI DISCOVERY; POLITICHE E RESTRIZIONI
L’utente è l’unico responsabile per qualsiasi contenuto e altro materiale inviato in una query o per le informazioni altrimenti trasmesse attraverso i Servizi Discovery. L’utente accetta che, nell’utilizzare i Servizi Discovery, dovrà:
- rispettare tutte le leggi applicabili, incluse, a titolo esemplificativo ma non esaustivo, le leggi sulla privacy, sulla proprietà intellettuale, anti-spam e i requisiti normativi;
- astenersi dal trasmettere qualsiasi materiale che contenga virus o altro codice, file o programma informatico progettato per interrompere, distruggere o limitare la funzionalità di qualsiasi software o hardware informatico o apparecchiatura di telecomunicazione;
- astenersi dall’interferire o interrompere i Servizi Discovery, inclusi i server o le reti connessi agli stessi, o dal disattendere eventuali requisiti, procedure, politiche o regolamenti delle reti connesse a detti servizi;
- astenersi dallo sviluppare, supportare o utilizzare strumenti automatizzati (ad es. robot, spider) per accedere o utilizzare i Servizi Discovery, nonché dall’effettuare uno scraping dei Servizi Discovery o altrimenti copiare dati dagli stessi;
- astenersi dall’eludere o disabilitare la gestione dei diritti digitali, le regole di utilizzo o altre funzionalità dei Servizi Discovery;
- astenersi dal decodificare, decompilare, disassemblare, decifrare o altrimenti tentare di estrarre il codice sorgente dei Servizi Discovery o di qualsiasi tecnologia correlata che non sia open source; e
- astenersi da attività quali “framing”, “mirroring” o altre tipologie di riproduzione dell’estetica o della funzione dei Servizi Discovery.
L’utente riconosce e accetta che l’utilizzo dei Servizi Discovery è subordinato all’accesso ai servizi di telecomunicazione e Internet. L’utente è l’unico responsabile dell’acquisizione e della manutenzione di tutti i servizi di telecomunicazione e Internet e di altri hardware e software necessari per accedere e utilizzare i Servizi Discovery, inclusi, a titolo esemplificativo ma non esaustivo, tutti i costi, le commissioni, le spese e le imposte di qualsiasi tipo relative a quanto sopra. Branch non è responsabile di alcuna perdita o corruzione di dati, né della perdita di comunicazioni né di perdite o danni di altro tipo derivante da tali servizi di telecomunicazione e Internet.
NOTA PER I RESIDENTI IN UE - Se l’utente risiede abitualmente nell’UE, a seconda delle leggi del proprio Paese, può essere applicabile la seguente disposizione: faremo del nostro meglio per garantire che la disponibilità dei Servizi Discovery sia ininterrotta e che le trasmissioni siano prive di errori. Tuttavia, data la natura stessa di Internet, ciò non può essere garantito. Inoltre, l’accesso dell’utente ai Servizi Discovery può anche essere occasionalmente sospeso o limitato per consentire riparazioni, manutenzione o l’introduzione di nuove strutture o servizi. Cercheremo di limitare la frequenza e la durata di tali sospensioni o restrizioni.
RISOLUZIONE
L’utente riconosce e accetta che Branch può, a sua esclusiva discrezione e senza preavviso, interrompere la fornitura dei Servizi Discovery in qualsiasi momento e per qualsiasi motivo. L’utente accetta che Branch non sarà responsabile nei suoi confronti nel caso in cui questa decida di procedere con la risoluzione. Le Sezioni che per loro natura devono permanere valide sopravvivranno alla risoluzione o scadenza dei presenti Termini, incluse, a titolo esemplificativo ma non esaustivo, le Sezioni riguardanti Risoluzione, Informativa sulla privacy e Diritti sui dati, Diritti di proprietà, Limitazione di responsabilità, Indennizzo e liberatoria, Arbitrato e Rinuncia all’azione collettiva e Avvisi legali.
INFORMATIVA SULLA PRIVACY E DIRITTI SUI DATI
L’utente riconosce di aver ricevuto, letto e compreso l’Informativa sulla privacy di Discovery. Accettando i presenti Termini, l’utente acconsente alla raccolta, all’uso e alla divulgazione dei dati da parte di Branch, inclusi, ove applicabile, i dati personali, come descritto nella nostra Informativa sulla privacy di Discovery, anche per fornirgli suggerimenti personalizzati e contenuti affini ai suoi interessi.
L’utente concede a Branch una licenza mondiale, non esclusiva, trasferibile e cedibile in sublicenza per utilizzare, copiare, modificare, distribuire, pubblicare, trattare e/o anonimizzare informazioni e contenuti raccolti attraverso i Servizi Discovery, nonché, a titolo esemplificativo ma non esaustivo, per (a) fornire, mantenere, ottimizzare e migliorare i Servizi Discovery; (b) condurre ricerche; (c) analizzare e aggregare i dati dell’utente (compresi i dati anonimizzati) con quelli di altri utenti, ottenendo i cosiddetti “Dati aggregati”; (d) utilizzare tali Dati aggregati per condurre ricerche e creare prodotti e servizi di dati e analisi, anche per consentire ai Clienti di personalizzare contenuti, annunci, o le proprie app in base alle informazioni raccolte tramite i Servizi Discovery; e (e) come altrimenti descritto nell’Informativa sulla privacy di Discovery. L’utente rinuncia a qualsiasi diritto di reversione che potrebbe avere su tali informazioni o contenuti ai sensi della Sezione 30A del Copyright Act, 1957 (se l’utente si trova in India) o di qualsiasi disposizione simile della legge applicabile.
LINK E CONTENUTI DI TERZE PARTI
I Servizi Discovery possono mostrare o contenere link a prodotti, servizi, app e siti web di terzi. Eventuali opinioni, consigli, affermazioni, servizi, offerte o altre informazioni che costituiscano parte del contenuto espresso, scritto o reso disponibile da altri utenti o altre terze parti sui Servizi Discovery, o che siano accessibili o localizzabili tramite i Servizi Discovery (collettivamente, “Contenuti di terze parti”), appartengono ai rispettivi autori o produttori, e non a Branch né ai suoi azionisti, amministratori, funzionari, dipendenti, agenti o rappresentanti. Branch non controlla i Contenuti di terze parti né garantisce l’accuratezza, l’integrità o la qualità degli stessi. Branch non è responsabile delle prestazioni dei Contenuti di Terzi, non esprime alcun sostegno nei confronti degli stessi e non è in alcun modo responsabile né di eventuali danni né dell’affidabilità delle informazioni o dei materiali in essi pubblicizzati. Utilizzando i Servizi Discovery, l’utente può essere esposto a contenuti offensivi, indecenti o discutibili. Non siamo responsabili, direttamente o indirettamente, di eventuali danni o perdite subiti dall’utente per aver usato o fatto affidamento su beni, servizi o informazioni disponibili su o attraverso qualsiasi servizio o Contenuto di terzi. È responsabilità dell’utente valutare le informazioni, le opinioni, i consigli o altri contenuti disponibili su o attraverso i Servizi Discovery.
Branch può visualizzare i risultati di ricerca e i suggerimenti in base a determinate informazioni che raccoglie e riceve, secondo le modalità descritte nella sua Informativa sulla privacy. I risultati di ricerca e i suggerimenti compaiono in seguito agli algoritmi adottati da Branch. Branch non rilascia alcuna dichiarazione secondo la quale i risultati di ricerca o i suggerimenti sarebbero i più adatti alle esigenze specifiche dell’utente.
Ci riserviamo il diritto di modificare o interrompere uno qualsiasi dei Servizi Discovery, e l’utente accetta che non abbiamo alcun obbligo di conservare, mantenere o fornire copia dei contenuti o delle informazioni fornite dall'utente o da terzi, salvo nella misura richiesta dalla legge applicabile e come indicato nell’Informativa sulla privacy di Discovery.
DIRITTI DI PROPRIETÀ
Branch e i suoi licenzianti detengono esclusivamente tutti i diritti, titoli e interessi sui Servizi Discovery, inclusi tutti i diritti di proprietà intellettuale e i diritti proprietari ad essi associati. L’utente riconosce che i Servizi Discovery sono protetti da copyright, marchi commerciali e altre leggi vigenti negli Stati Uniti e in altri Paesi. L’utente accetta di non rimuovere, alterare od oscurare alcun avviso di copyright, marchio commerciale, marchio di servizio o avviso d’altro tipo indicante diritti di proprietà che sia incorporato o allegato ai Servizi Discovery.
Branch può fornire all’utente un sistema per inviare feedback, suggerimenti e idee, se lo desidera, riguardo i Servizi Discovery (“Feedback”). L’utente accetta che Branch può, a sua esclusiva discrezione, utilizzare il suo Feedback in qualsiasi modo, anche per futuri miglioramenti e modifiche ai Servizi Discovery. L’utente concede espressamente a Branch e ai suoi cessionari una licenza perpetua, mondiale, completamente trasferibile, sublicenziabile, interamente pagata, irrevocabile, esente da royalty per utilizzare, riprodurre, modificare, creare opere derivate, distribuire e mostrare il Feedback in qualsiasi modo e per qualsiasi scopo, su qualsiasi supporto, software o tecnologia esistente al momento o sviluppata in futuro, senza alcun obbligo di indicare l’attribuzione o riconoscere un compenso all’utente o a terzi. L’utente rinuncia a qualsiasi diritto di reversione che potrebbe avere su tali informazioni o contenuti ai sensi della Sezione 30A del Copyright Act, 1957 (se l’utente si trova in India) o di qualsiasi disposizione simile della legge applicabile.
ESCLUSIONE DI GARANZIE
I Servizi Discovery sono forniti “COSÌ COME SONO”, senza garanzie di alcun tipo. FERMO RESTANDO QUANTO SOPRA, BRANCH DECLINA ESPLICITAMENTE QUALSIASI GARANZIA DI COMMERCIABILITÀ, IDONEITÀ A UNO SCOPO PARTICOLARE, GODIMENTO PACIFICO, NON VIOLAZIONE O ACCURATEZZA DEI DATI E QUALSIASI GARANZIA DERIVANTE DA UN ITER DI TRATTATIVE O DALLE USANZE COMMERCIALI. Branch non garantisce l’accuratezza, la completezza o l’utilità dei Servizi Discovery. L’utente utilizza e fa affidamento sui Servizi Discovery a proprio rischio. ALCUNE GIURISDIZIONI NON CONSENTONO L’ESCLUSIONE DI DETERMINATE GARANZIE IN DETERMINATE CIRCOSTANZE. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI.
LIMITAZIONE DI RESPONSABILITÀ
NELLA MISURA MASSIMA CONSENTITA DALLA LEGGE E FERMA RESTANDO QUALSIASI DISPOSIZIONE CONTRARIA, BRANCH NON SARÀ RESPONSABILE AI SENSI DI ALCUN CONTRATTO, IN VIRTÙ DI TEORIE QUALI NEGLIGENZA, ILLECITO, RESPONSABILITÀ OGGETTIVA, VIOLAZIONE O ALTRA TEORIA LEGALE O EQUITATIVA, PER ALCUNA PERDITA DI UTILIZZO DEI SERVIZI DISCOVERY O DANNI DI QUALSIASI TIPO, SIA DIRETTI CHE INDIRETTI, INCIDENTALI, SPECIALI, CONSEQUENZIALI O ESEMPLARI, INCLUSI, A TITOLO ESEMPLIFICATIVO MA NON ESAUSTIVO, DANNI PER PERDITA DI PROFITTI, AVVIAMENTO, UTILIZZO, DATI O ALTRE PERDITE IMMATERIALI (ANCHE NEL CASO IN CUI BRANCH FOSSE STATA AVVERTITA DELLA POSSIBILITÀ DI TALI DANNI) DERIVANTI DALL’UTILIZZO DEI SERVIZI DISCOVERY.
QUESTA LIMITAZIONE DI RESPONSABILITÀ È PARTE DEL FONDAMENTO DELL’ACCORDO TRA L’UTENTE E BRANCH E SI APPLICA A TUTTE LE RIVENDICAZIONI DI RESPONSABILITÀ (AD ES. GARANZIA, ILLECITO, NEGLIGENZA, CONTRATTO, LEGGE) E ANCHE NEL CASO IN CUI BRANCH SIA STATA INFORMATA DEL POSSIBILE VERIFICARSI DI TALI DANNI.
ALCUNE GIURISDIZIONI NON CONSENTONO LA LIMITAZIONE O L’ESCLUSIONE DI RESPONSABILITÀ. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI.
NOTA PER I RESIDENTI IN UE - Se l’utente risiede abitualmente nell’UE, a seconda delle leggi del proprio Paese, può essere applicabile la seguente disposizione: non saremo responsabili per (i) perdite non causate da una nostra violazione o (ii) qualsiasi perdita commerciale (inclusa la perdita di profitti, ricavi, contratti, risparmi previsti, dati, avviamento o spese sostenute inutilmente) o (iii) qualsiasi perdita indiretta o consequenziale non prevedibile né dall’utente né da noi al momento in cui l’utente ha iniziato a utilizzare i Servizi Discovery. Non saremo ritenuti responsabili per eventuali ritardi o inadempimenti dei nostri obblighi ai sensi delle presenti condizioni qualora il ritardo o l’inadempimento derivi da cause che esulano dal nostro ragionevole controllo. Le leggi di alcuni Paesi potrebbero non consentire in tutto o in parte le limitazioni sopra descritte. Se queste leggi si applicano all’utente, alcune o tutte le limitazioni di cui sopra potrebbero non applicarsi all’utente e l’utente potrebbe godere di diritti aggiuntivi.
INDENNIZZO E RILASCIO
L’utente accetta di esonerare e indennizzare, difendere e manlevare Branch e le sue società controllanti, controllate, affiliate e agenti nonché, funzionari, amministratori, dipendenti, azionisti e rappresentanti di una qualsiasi delle entità di cui sopra, da e contro qualsiasi perdita, responsabilità, spesa, danno, costo (comprese le spese legali e giudiziarie), rivendicazione, azione, inchiesta o indagine di qualsiasi tipo derivante o risultante dalla violazione dei presenti Termini. Branch si riserva il diritto, a proprie spese, di assumere la difesa e il controllo esclusivi di qualsiasi questione per la quale l’utente sarebbe altrimenti tenuto a fornire indennizzo e, in tal caso, l’utente si impegna a collaborare con Branch nella difesa di tale questione.
Se l’utente è residente in California, rinuncia ad esercitare la Sezione 1542 del Codice Civile della California, che recita:
“Un esonero generale non si estende alle rivendicazioni che il creditore o la parte esonerante non sa o sospetta che esistano a suo favore al momento dell’esecuzione dell’esonero e che, se conosciute, avrebbero materialmente influenzato il suo patteggiamento con il debitore o la parte esonerata”.
Se l’utente non è residente in California, rinuncia ai propri diritti ai sensi di qualsiasi norma o principio giuridico simile alla Sezione 1542 che disciplina i diritti dell’utente nella sua giurisdizione di residenza.
ARBITRATO E RINUNCIA ALL’AZIONE COLLETTIVA
L’UTENTE DEVE LEGGERE ATTENTAMENTE QUESTA SEZIONE IN QUANTO POTREBBE INFLUIRE SIGNIFICATIVAMENTE SUI SUOI DIRITTI LEGALI, COMPRESO IL SUO DIRITTO DI INTENTARE UNA CAUSA IN TRIBUNALE.
Ambito di applicazione: l’utente e Branch accettano che i presenti Termini influiscono sul commercio interstatale e che il Federal Arbitration Act disciplina l’interpretazione e l’applicazione delle presenti disposizioni arbitrali. La presente Sezione è intesa ad essere interpretata in senso ampio e regola tutte le controversie tra le parti, incluse, a titolo esemplificativo ma non esaustivo, le rivendicazioni derivanti da o relative a qualsiasi aspetto del rapporto tra le parti, siano esse basate su contratto, illecito, statuto, frode, falsa dichiarazione o qualsiasi altra teoria giuridica; le rivendicazioni sorte prima dei presenti Termini o di qualsiasi accordo precedente (comprese, a titolo esemplificativo ma non esaustivo, le rivendicazioni relative alla pubblicità); e le rivendicazioni che potrebbero sorgere dopo la risoluzione dei presenti Termini. Le uniche controversie escluse da questo ampio divieto sono il contenzioso in merito a determinate rivendicazioni sulla proprietà intellettuale e controversie di modesta entità, come indicato di seguito.
Risoluzione iniziale delle controversie: l’utente può contattarci all’indirizzo info@branch.io per fugare eventuali dubbi riguardanti i Servizi Discovery. Branch è in grado di chiarire la gran parte dei dubbi in modo rapido e soddisfacente per gli utenti. L’utente e Branch accettano di fare il possibile, attraverso i processi interni di risoluzione delle controversie di Branch, per risolvere qualsiasi controversia, rivendicazione, quesito o disaccordo e intraprendere trattative in buona fede, il che costituirà una condizione per l’avvio di una causa o di un arbitrato da parte di ciascuna delle parti.
Arbitrato vincolante: se le parti non concordano una soluzione entro un periodo di trenta (30) giorni dal momento in cui viene avviata la risoluzione informale delle controversie ai sensi della disposizione iniziale di risoluzione delle controversie, ciascuna delle parti potrà allora avviare l’arbitrato vincolante come unico mezzo per risolvere le rivendicazioni, fatte salve le eccezioni e i termini stabiliti di seguito. Fatto salvo quanto stabilito di seguito, qualsiasi rivendicazione che l’utente potrebbe avere nei confronti di Branch dovrà essere risolta tramite arbitrato vincolante dinanzi all’American Arbitration Association (“AAA”) secondo le sue Regole di arbitrato per i consumatori, come modificate dai presenti Termini, e sarà gestita dalla AAA e risolta da un singolo arbitro. Le Regole della AAA sono disponibili online su www.adr.org o chiamando AAA al numero 1-800-778-7879. L’arbitro è vincolato dai presenti Termini.
L’arbitro, e non qualsiasi tribunale o agenzia federale, statale o locale, avrà l’autorità esclusiva di risolvere tutte le controversie derivanti da o relative all’interpretazione, applicabilità, esecutorietà o strutturazione dei presenti Termini, tra cui, a titolo esemplificativo ma non esaustivo, qualsiasi rivendicazione secondo la quale tutti o parte dei presenti Termini sarebbero nulli o annullabili, o in merito al fatto che una rivendicazione sia soggetta o meno ad arbitrato. L’arbitro sarà autorizzato a concedere qualsiasi rimedio disponibile in un tribunale ai sensi di legge o in via equitativa. Il lodo arbitrale sarà scritto e vincolante per le parti e potrà essere emesso come sentenza in qualsiasi tribunale della giurisdizione competente.
L’utente comprende e accetta che, sottoscrivendo i presenti Termini, entrambe le parti rinunciano al diritto a un processo con giuria o dinanzi a un giudice di un tribunale pubblico. In assenza di questa disposizione arbitrale, l’utente e Branch potrebbero altrimenti avere il diritto o l’opportunità di presentare controversie in tribunale, dinanzi a un giudice o a una giuria, e/o di partecipare o essere rappresentati in una causa intentata in tribunale da altri (comprese le azioni collettive). Altri diritti spettanti all’utente qualora si rivolgesse a un tribunale, come il diritto di appello e il diritto a determinati tipi di istruttoria, potrebbero essere più limitati o persino derogati.
Se l’utente è residente negli Stati Uniti, l’arbitrato può avere luogo nella contea in cui risiede al momento della presentazione. Per i residenti al di fuori degli Stati Uniti, l’arbitrato sarà avviato nello Stato della California, Stati Uniti d’America. L’utente e Branch accettano inoltre di sottomettersi alla giurisdizione personale di qualsiasi tribunale federale o statale nel Distretto settentrionale della California al fine di esigere l’arbitrato, di sospendere i procedimenti in attesa di arbitrato o di confermare, modificare, annullare o emettere una sentenza sul lodo emesso dall’arbitro.
Costi di arbitrato: il pagamento di tutti i costi e le spese di deposito, amministrazione e onorario dell’arbitro imposti dalla AAA sarà disciplinato dalle Regole della AAA, a condizione che, se l’utente avvia un arbitrato contro Branch e il valore del provvedimento richiesto è pari o inferiore a diecimila dollari (10.000 USD), Branch anticipi tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA (fermo restando il rimborso come indicato di seguito). Se si applicano le circostanze di cui al punto precedente, ma il valore del provvedimento richiesto è superiore a diecimila dollari (10.000 USD) e l’utente dimostra all’arbitro che tali costi e spese sarebbero proibitivamente più elevati di un procedimento giudiziario, allora Branch coprirà l’importo di tali costi e spese che l’arbitro ritiene necessari per impedire che l’arbitrato divenga proibitivamente più costoso di un procedimento giudiziario (fermo restando il rimborso come indicato di seguito). Nel caso in cui l’arbitro determini che tutte le rivendicazioni presentate dall’utente in arbitrato sono futili secondo la norma federale di procedura civile 11, l’utente accetta di rimborsare a Branch tutti i costi e le spese che questa ha sostenuto e che sarebbe stato obbligato a pagare ai sensi delle Regole della AAA.
Rinuncia all’azione collettiva: L’UTENTE COMPRENDE E ACCETTA CHE SIA LO STESSO CHE BRANCH DOVRANNO RICORRERE ALL’ARBITRATO SINGOLARMENTE, NON COME RAPPRESENTANTI O MEMBRI DI UNA CLASSE. Ciò significa che l’utente e Branch non possono unirsi a una rivendicazione con altre persone o entità, né esiste alcuna autorità per l’arbitrato di qualsiasi controversia su base collettiva. Se per qualsiasi motivo un tribunale o un arbitro stabilisce che la rinuncia all’azione collettiva sancita dalla presente sezione “Arbitrato e Rinuncia all’azione collettiva” è nulla o inapplicabile o che un arbitrato può procedere su base collettiva, le disposizioni di questa sezione in materia di arbitrato saranno allora considerate interamente nulle e si riterrà che le parti non avranno accettato di sottoporre le controversie ad arbitrato.
Eccezioni: fatta salva la decisione delle parti di risolvere tutte le controversie mediante arbitrato, ciascuna delle parti può intentare un’azione in tribunale statale o federale per tutelare i propri diritti di proprietà intellettuale (ovvero brevetti, diritti d’autore, diritti morali, marchi commerciali e segreti commerciali, ma non diritti di privacy o pubblicità). Ciascuna delle parti può anche chiedere un rimedio in un tribunale per controversie di modesta entità nel caso di controversie o rivendicazioni che rientrino nella giurisdizione di tale tribunale.
Diritto di rinuncia: l’utente ha il diritto di rinunciare e non essere vincolato dalle disposizioni in materia di arbitrato e rinuncia all’azione collettiva sancite dall’omonima sezione inviando una notifica scritta della propria decisione in tal senso al seguente indirizzo: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040 Stati Uniti. L’avviso deve essere inviato entro 30 giorni dal 30 dicembre 2024, o dal primo utilizzo dei Servizi Discovery, a seconda di quale evento si verifichi per ultimo, altrimenti l’utente sarà vincolato dall’obbligo di arbitrare le controversie in conformità ai termini di tali paragrafi. Se l’utente rinuncia a queste disposizioni arbitrali, nemmeno Branch sarà vincolata da esse.
Modifiche alla presente Sezione: Branch fornirà un preavviso di trenta (30) giorni qualora vengano apportate modifiche alla sezione Arbitrato e Rinuncia all’azione collettiva dei presenti Termini, inviando un messaggio all’utente o notificandolo in altro modo quando utilizza i Servizi Discovery. Le modifiche entreranno in vigore a trenta (30) giorni dall’aggiornamento dei presenti Termini o dalla notifica delle stesse all’utente.
Le modifiche alla presente sezione si applicheranno solo alle rivendicazioni che sorgono dopo il trentesimo (30°) giorno. Se un tribunale o un arbitro decide che questa sottosezione relativa alle “Modifiche alla presente Sezione” è inapplicabile o non valida, essa sarà separata dalla sezione intitolata “Arbitrato e Rinuncia all’azione collettiva” e il tribunale o arbitro applicherà la prima sezione di Arbitrato e Rinuncia all’azione collettiva in essere al momento in cui l’utente ha iniziato a utilizzare i Servizi Discovery.
AVVISI LEGALI
Legge applicabile. I presenti Termini e tutte le questioni derivanti da o relative agli stessi saranno disciplinati dalle leggi dello Stato della California, indipendentemente dalle disposizioni in materia di conflitto di leggi, esclusa la Convenzione delle Nazioni Unite sui contratti per la vendita internazionale di merci.
Foro competente. Qualsiasi azione o procedimento legale derivante da o relativo ai presenti Termini e non soggetto ad arbitrato sarà intentato esclusivamente nei tribunali statali o federali situati nel Distretto settentrionale della California. L’utente e Branch con il presente accettano di sottomettersi alla giurisdizione di tali tribunali, riconoscendo che essi costituiscono il foro competente per tali azioni o procedimenti legali.
Notifica degli atti. L’utente accetta inoltre la notifica degli atti per posta e rinuncia a tutte le difese in materia giurisdizionale e territoriale altrimenti disponibili.
Nessuna rinuncia. La nostra mancata applicazione di qualsiasi diritto o disposizione nei presenti Termini non costituirà una rinuncia a tale diritto o disposizione, a meno che non sia riconosciuta e concordata da noi per iscritto.
Cessione. I presenti Termini non sono cedibili, trasferibili o sublicenziabili dall’utente, salvo previo consenso scritto di Branch. Branch può trasferire e cedere, liberamente e senza consenso, uno qualsiasi dei propri diritti e obblighi ai sensi dei presenti Termini.
Prescrizione. L’utente accetta che, indipendentemente da qualsiasi regolamento o legge contraria, qualsiasi rivendicazione derivante da o relativa ai Servizi Discovery può essere avviata entro e non oltre un (1) anno dal verificarsi dell’evento alla base dell’azione legale. In caso contrario, tale azione legale sarà definitivamente preclusa. Fermo restando quanto sopra, questa prescrizione non si applica ai residenti del New Jersey.
Intestazioni delle sezioni. Le intestazioni delle sezioni nei presenti Termini sono solo per comodità e non hanno alcun effetto legale o contrattuale.
Intero Accordo. I presenti Termini, unitamente all’Informativa sulla privacy di Discovery, a qualsiasi altra informativa legale o a ulteriori termini e condizioni o politiche che disciplinano l’uso dei Servizi Discovery, costituiranno l’intero accordo tra l’utente e Branch in merito ai Servizi Discovery. Fatto salvo quanto esplicitamente indicato nei presenti Termini, se una qualsiasi disposizione qui contenuta dovesse essere ritenuta invalida da un tribunale della giurisdizione competente, la invalidità di tale disposizione non influirà sulla validità delle restanti disposizioni dei Termini, che rimarranno pienamente vigenti ed efficaci.
NOTA PER I RESIDENTI IN UE: se l’utente è un consumatore che risiede abitualmente nell’UE, a seconda delle leggi del proprio Paese, può essere applicabile la seguente disposizione: L’utente gode inoltre della protezione accordatagli dalle disposizioni obbligatorie della legge del suo Paese di residenza. Entrambe le parti accettano di sottomettersi alla giurisdizione non esclusiva dei tribunali dello Stato della California, il che significa che l’utente può presentare un reclamo per far valere i propri diritti di protezione dei consumatori in relazione ai presenti Termini in California o nel Paese dell’UE in cui vive. Agli utenti residenti in UE, la Commissione europea mette a disposizione una piattaforma online per la risoluzione delle controversie, accessibile al seguente link: https://ec.europa.eu/consumers/odr. Noi non prendiamo parte a questa piattaforma; pertanto, se l’utente desidera portare una questione alla nostra attenzione, può farlo contattandoci.
CONTATTI
In caso di domande o suggerimenti sui presenti Termini, invitiamo l’utente a contattarci all’indirizzo:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040 Stati Uniti
o via e-mail all’indirizzo discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040 Stati Uniti
o via e-mail all’indirizzo discoveryprivacy@branch.io
Endnutzerbedingungen für Discovery
Zuletzt aktualisiert am 30. Dezember 2024
Einführung
Die Branch Metrics, Inc. („Branch“, „uns“, „unser“ oder „wir“) bietet einen Discovery Service an (die „Discovery Services“), der es Entwicklern mobiler Anwendungen unter Verwendung der Discovery Services (unsere „Kunden“) ermöglicht, personalisierte Empfehlungen und Ergebnisse sowie absichtsbasierte Links in ihren Apps bereitzustellen, die ihren Endnutzern („Nutzer“) einen vereinfachten Zugriff auf die Durchführung einer Aktion bieten (z. B. um Restaurants in der Nähe zu finden). Indem Sie diesen Bedingungen zustimmen oder die Discovery Services anderweitig in Apps nutzen, die die Discovery Services integriert haben, erklären Sie sich mit diesen Endnutzerbedingungen für Discovery (die „Bedingungen“) einverstanden. Indem Sie diesen Bedingungen zustimmen, gewährleisten Sie, dass Sie berechtigt sind, diesen Bedingungen zuzustimmen. WENN SIE DIESEN ENDNUTZERBEDINGUNGEN FÜR DISCOVERY NICHT ZUSTIMMEN, AKTIVIEREN SIE DIE DISCOVERY SERVICES NICHT UND NUTZEN SIE SIE AUCH NICHT ANDERWEITIG.
WICHTIGER HINWEIS: FÜR DIESE BEDINGUNGEN GILT EIN VERBINDLICHE SCHIEDSKLAUSEL UND EIN VERZICHT AUF SAMMELKLAGEN – SIEHE HIERZU IM EINZELNENUNTEN. BITTE LESEN SIE SICH DIES AUFMERKSAM DURCH.
Die Begriffe „Sie“ bzw. „Ihr“ beziehen sich auf die Person, die auf jegliche Weise auf die Discovery Services zugreift, diese nutzt und/oder an ihnen teilnimmt, sowie auf jeden Ihrer Erben, Abtretungsempfänger und Rechtsnachfolger. Wenn Sie die Discovery Services im Auftrag eines Unternehmens nutzen, versichern und gewährleisten Sie, dass Sie befugt sind, das Unternehmen zu binden; gilt die Annahme der Bedingungen durch Sie als Annahme durch das Unternehmen und beziehen sich mit „Sie“ und „Ihr“ hierin auf das Unternehmen, seine Geschäftsführer bzw. Vorstandsmitglieder, leitenden Angestellten, Mitarbeiter und Vertreter.
Wir können diese Bedingungen von Zeit zu Zeit ändern. In diesem Fall werden wir das oben angegebene Datum der „Letzten Aktualisierung“ überarbeiten. Es liegt in Ihrer Verantwortung, diese Bedingungen regelmäßig zu überprüfen und sich über alle Änderungen zu informieren. Die jeweils aktuelle Version dieser Bedingungen ersetzt alle früheren Versionen. Sie erklären sich damit einverstanden, dass die von Ihnen fortgesetzte Nutzung der Discovery Services nach der Veröffentlichung der Änderungen Ihre Zustimmung zu diesen überarbeiteten Bedingungen darstellt.
Bitte beachten Sie, dass diese Bedingungen nur für die Discovery Services gelten. Branch bietet auch eine Website und andere Dienste an, von denen einige für Nutzer zugänglich sein können, die auf einen Branch-Link klicken oder mit einer App oder Website eines Kunden oder eines anderen Unternehmens interagieren. Für die Bedingungen, die für die Website von Branch und andere Dienste von Branch gelten, mit Ausnahme der Discovery Services, lesen Sie bitte die hier veröffentlichten Bedingungen von Branch. Sie sollten auch alle Bedingungen überprüfen, die ein Kunde oder ein anderes Unternehmen Ihnen bei der Nutzung seiner App oder Website möglicherweise auferlegt.
BERECHTIGUNG
Die Discovery Services sind nicht für die Nutzung durch Personen unter 13 Jahren (und in bestimmten Rechtsordnungen unter 16 Jahren) bestimmt. Durch die Nutzung der Discovery Services versichern und gewährleisten Sie, dass Sie mindestens 13 Jahre alt oder älter sind, wenn das Gesetz ein höheres Alter vorschreibt, damit Branch Ihnen die Discovery Services ohne elterliche Zustimmung zur Verfügung stellen kann.
LIZENZ ZUR NUTZUNG DER DISCOVERY SERVICES
Vorbehaltlich der Einhaltung dieser Bedingungen Ihrerseits gewährt Ihnen Branch eine beschränkte, weltweite, nicht übertragbare, nicht ausschließliche und widerrufliche Lizenz zur Nutzung der Discovery Services. Ihre Rechte zur Nutzung der Discovery Services sind durch alle in diesen Bedingungen vorgesehenen Bedingungen und alle anderen Bedingungen, die Ihnen von unseren Kunden möglicherweise auferlegt werden, beschränkt.
NUTZUNG UNSERER DISCOVERY SERVICES; RICHTLINIEN UND EINSCHRÄNKUNGEN
Sie sind allein verantwortlich für Inhalte und anderes Material, das Sie bei einer Abfrage bereitstellen, oder für Informationen, die Sie anderweitig über oder mit den Discovery Services übermitteln. Sie erklären sich damit einverstanden, dass Sie bei der Nutzung der Discovery Services:
- alle geltenden Gesetze einhalten werden, wie unter anderem Datenschutzgesetze, Gesetze zum geistigen Eigentum, Anti-Spam-Gesetze und regulatorische Anforderungen;
- keine Materialien übermitteln werden, die Softwareviren oder andere Computercodes, Dateien oder Programme enthalten, die dazu bestimmt sind, die Funktionalität von Computersoftware oder -hardware oder Telekommunikationsgeräten zu stören, zu zerstören oder einzuschränken;
- die Discovery Services oder Server oder Netzwerke, die mit den Discovery Services verbunden sind, nicht stören oder unterbrechen werden oder gegen Anforderungen, Verfahren, Richtlinien oder Vorschriften von Netzwerken, die mit den Discovery Services verbunden sind, verstoßen werden;
- keine automatisierten Tools (z. B. Roboter, Spider) entwickeln, unterstützen oder verwenden werden, um auf die Discovery Services zuzugreifen oder diese zu nutzen oder die Discovery Services zu scrapen oder anderweitig Daten von den Discovery Services zu kopieren;
- keine digitalen Rechteverwaltungen, Nutzungsregeln oder andere Funktionen der Discovery Services umgehen oder deaktivieren werden;
- die Discovery Services oder eine damit verbundene Technologie, die nicht Open Source ist, nicht zurückentwickeln, dekompilieren, zerlegen, entschlüsseln oder ihren Quellcode anderweitig ableiten werden; und
- sich nicht an „Framing“, „Spiegelung“ oder einer anderweitigen Simulation der Aufmachung oder der Funktion der Discovery Services betätigen werden.
Sie erkennen an und erklären sich damit einverstanden, dass die Nutzung der Discovery Services vom Zugriff auf Telekommunikations- und Internetdienste abhängt. Sie sind allein verantwortlich für den Erwerb und die Pflege aller Telekommunikations- und Internetdienste und anderer Hardware und Software, die für den Zugriff und die Nutzung der Discovery Services erforderlich sind, darunter auch für alle Kosten, Gebühren, Ausgaben und Steuern jeglicher Art im Zusammenhang mit dem Vorstehenden. Branch ist nicht verantwortlich für den Verlust oder die Beschädigung von Daten, verlorene Kommunikationen oder andere Verluste oder Schäden jeglicher Art, die sich aus den Telekommunikations- und Internetdiensten ergeben.
HINWEIS FÜR EINWOHNER DER EU: Wenn Sie ein Verbraucher sind und Ihren gewöhnlichen Aufenthalt in der EU haben, kann je nach den Gesetzen in Ihrem Land Folgendes gelten: Wir werden unser Möglichstes tun, um sicherzustellen, dass die Verfügbarkeit der Discovery Services unterbrechungsfrei ist und dass Übertragungen fehlerfrei sind. Aufgrund der Beschaffenheit des Internets kann dies jedoch nicht garantiert werden. Außerdem kann Ihr Zugriff auf die Discovery Services gelegentlich ausgesetzt oder eingeschränkt werden, um Reparaturen, Wartungsarbeiten oder die Einführung neuer Möglichkeiten oder Dienste zu ermöglichen. Wir werden versuchen, die Häufigkeit und Dauer einer solchen Aussetzung oder Einschränkung zu begrenzen.
BEENDIGUNG
Sie erkennen an und erklären sich damit einverstanden, dass Branch die Bereitstellung der Discovery Services nach eigenem Ermessen jederzeit ohne vorherige Ankündigung aus beliebigem Grund beenden kann. Sie erklären sich damit einverstanden, dass Branch Ihnen gegenüber nicht für eine Beendigung durch Branch haftet. Die Bestimmungen, von denen vernünftigerweise erwartet werden kann, dass sie fortbestehen, bestehen nach der Beendigung oder dem Ablauf dieser Bedingungen fort, darunter auch die Bestimmungen zu Beendigung, Datenschutzrichtlinie und Datenrechten, Eigentumsrechten, Haftungsbeschränkung, Entschädigungspflicht und Freistellung, Schiedsverfahren und Verzicht auf Sammelklagen sowie rechtliche Hinweise.
DATENSCHUTZRICHTLINIE UND DATENRECHTE
Sie bestätigen, dass Sie die Discovery-Datenschutzrichtlinie erhalten, gelesen und verstanden haben. Indem Sie diesen Bedingungen zustimmen, stimmen Sie der Erhebung, Nutzung und Offenlegung von Daten durch Branch zu, einschließlich, falls zutreffend, personenbezogener Daten, wie in unserer Discovery-Datenschutzrichtlinie erläutert wird, einschließlich der Bereitstellung personalisierter Vorschläge und der Anpassung der Inhaltsergebnisse an Sie.
Sie gewähren Branch eine weltweite, nicht ausschließliche, unterlizenzierbare, übertragbare Lizenz für die Nutzung, Vervielfältigung, Veränderung, Verbreitung, Veröffentlichung, Verarbeitung und/oder Anonymisierung von Informationen und Inhalten, die über die Discovery Services erhoben werden, darunter auch (a) für die Bereitstellung, Erhaltung, Optimierung und Verbesserung der Discovery Services; (b) für die Durchführung von Forschung; (c) für die Analyse und Aggregierung Ihrer Daten (einschließlich anonymisierter Daten) mit Daten anderer Nutzer, wobei diese aggregierten Daten als „aggregierte Daten“ bezeichnet werden; (d) für die Nutzung der aggregierten Daten zur Durchführung von Forschung und zur Erstellung von Daten und Analyseprodukten und -diensten, unter anderem um es Kunden zu ermöglichen, Inhalte, Werbung oder ihre Apps auf der Grundlage von Informationen, die über die Discovery Services erhoben werden, anzupassen; und (d) wie anderweitig in der Discovery-Datenschutzrichtlinie erläutert wird. Sie verzichten auf jegliche Ansprüche, die Sie möglicherweise gemäß § 30A des Copyright Act (Urheberrechtsgesetz) von 1957 (wenn Sie sich in Indien befinden) oder einer ähnlichen Bestimmung nach geltendem Recht an den Informationen oder Inhalten haben.
LINKS UND INHALTE DRITTER
Die Discovery Services können Produkte, Dienste, Apps und Websites Dritter anzeigen oder Links zu diesen enthalten. Meinungen, Ratschläge, Aussagen, Dienste, Angebote oder andere Informationen, die einen Teil der Inhalte darstellen, die von anderen Nutzern oder anderen Dritten in den Discovery Services geäußert, verfasst oder zur Verfügung gestellt werden oder die über die Discovery Services zugänglich sind oder mithilfe der Discovery Services gefunden werden können, (zusammen „Inhalte Dritter“) sind die der jeweiligen Verfasser oder Hersteller und nicht von Branch oder von Aktionären, Vorstandsmitgliedern, leitenden Angestellten, Mitarbeitern, Bevollmächtigten oder Vertretern von Branch. Branch hat keine Kontrolle über Inhalte Dritter und garantiert die Richtigkeit, Integrität oder Qualität solcher Inhalte Dritter nicht. Branch ist nicht verantwortlich für die Leistung von Inhalten Dritter oder für Informationen oder Materialien, die in Inhalten Dritter beworben werden, befürwortet diese nicht und übernimmt auch keine Verantwortung oder Haftung hierfür. Durch die Nutzung der Discovery Services können Sie Inhalten ausgesetzt werden, die beleidigend, obszön oder anstößig sind. Wir tragen weder direkt noch indirekt die Verantwortung oder Haftung für Schäden oder Verluste, die Ihnen durch die Nutzung oder Ihr Vertrauen auf Waren, Dienste oder Informationen entstehen, die in oder über Dienste/n oder Inhalte/n Dritter verfügbar sind. Es liegt in Ihrer Verantwortung, die Informationen, Meinungen, Ratschläge oder anderen Inhalte zu bewerten, die in den und über die Discovery Services verfügbar sind.
Branch kann Suchergebnisse und Empfehlungen auf der Grundlage bestimmter Informationen anzeigen, die wir erheben und erhalten, wie dies in unserer Datenschutzrichtlinie näher erläutert wird. Suchergebnisse und Empfehlungen werden als Ergebnis von Algorithmen angezeigt, die von Branch übernommen werden. Branch erteilt keine Zusicherung dahingehend, dass die Suchergebnisse oder Empfehlungen für die konkreten Bedürfnisse des Nutzers am besten geeignet sind.
Wir können etwaige der Discovery Services ändern oder einstellen und Sie erklären sich damit einverstanden, dass wir nicht verpflichtet sind, Inhalte oder Informationen, die Sie oder andere bereitstellen, zu speichern, zu erhalten oder Ihnen eine Kopie davon zur Verfügung zu stellen, es sei denn, dies ist nach geltendem Recht erforderlich, und wie dies in der Discovery-Datenschutzrichtlinie vorgesehen ist.
EIGENTUMSRECHTE
Alle Rechte und Ansprüche an den Discovery Services, einschließlich aller damit verbundenen Rechte des geistigen Eigentums und aller Eigentumsrechte, stehen ausschließlich Branch und den Lizenzgebern von Branch zu. Sie erkennen an, dass die Discovery Services durch Urheberrechts-, Marken- und andere Gesetze der Vereinigten Staaten und anderer Länder geschützt sind. Sie verpflichten sich, keine Urheberrechts-, Marken-, Dienstleistungsmarken- oder anderen Eigentumsrechtshinweise zu entfernen, zu ändern oder zu verdecken, die in den Discovery Services enthalten oder beigefügt sind.
Branch kann Ihnen einen Mechanismus zur Verfügung stellen, damit Sie Feedback, Vorschläge und Ideen über die Discovery Services („Feedback“) bereitstellen, wenn Sie dies wünschen. Sie erklären sich damit einverstanden, dass Branch nach alleinigem Ermessen das Feedback, das Sie Branch bereitstellen, in jeglicher Weise nutzen kann, einschließlich in zukünftigen Verbesserungen und Änderungen der Discovery Services. Sie gewähren Branch und den Abtretungsempfängern von Branch hiermit eine unbefristete, weltweite, vollständig übertragbare, unterlizenzierbare, vollständig bezahlte, unwiderrufliche, gebührenfreie Lizenz zur Nutzung, Vervielfältigung, Änderung, Erstellung abgeleiteter Werke, Verbreitung und Anzeige des Feedbacks in jeglicher Weise für jeglichen Zweck in jeglichen Medien, Softwareprogrammen oder Technologien, die derzeit existieren oder in Zukunft entwickelt werden, ohne Verpflichtung zur Nennung und ohne Entschädigungsverpflichtung gegenüber Ihnen oder einem Dritten. Sie verzichten auf jegliche Ansprüche, die Sie möglicherweise gemäß § 30A des Copyright Act (Urheberrechtsgesetz) von 1957 (wenn Sie sich in Indien befinden) oder einer ähnlichen Bestimmung nach geltendem Recht an den Informationen oder Inhalten haben.
GEWÄHRLEISTUNGSAUSSCHLUSS
Die Discovery Services werden im Ist-Zustand ohne Gewährleistung jeglicher Art bereitgestellt. UNBESCHADET DES VORSTEHENDEN SCHLIESST BRANCH AUSDRÜCKLICH JEGLICHE GEWÄHRLEISTUNGEN DER MARKTGÄNGIGKEIT, EIGNUNG FÜR EINEN BESTIMMTEN ZWECK, UNGESTÖRTEN NUTZUNG, NICHTVERLETZUNG VON RECHTEN ODER RICHTIGKEIT VON DATEN UND JEGLICHE GEWÄHRLEISTUNGEN, DIE SICH AUS EINER HANDELSSITTE ODER EINEM HANDELSBRAUCH ERGEBEN, AUS. Branch garantiert die Richtigkeit, Vollständigkeit oder Nützlichkeit der Discovery Services nicht. Die Nutzung der Discovery Services erfolgt auf eigene Gefahr. IN EINIGEN RECHTSORDNUNGEN IST DER AUSSCHLUSS BESTIMMTER GEWÄHRLEISTUNGEN UNTER BESTIMMTEN UMSTÄNDEN NICHT ERLAUBT. DEMENTSPRECHEND GELTEN EINIGE DER OBEN VORGESEHENEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT.
HAFTUNGSBESCHRÄNKUNG
SOWEIT GESETZLICH ZULÄSSIG UND UNBESCHADET ETWAIGER ANDERSLAUTENDER BESTIMMUNGEN HAFTET BRANCH NICHT AUS VERTRAG, FAHRLÄSSIGKEIT, UNERLAUBTER HANDLUNG, VERSCHULDENSUNABHÄNGIGER HAFTUNG, VERLETZUNG EINES RECHTS ODER AUS EINEM ANDEREN GRUND NACH DEM RECHT ODER DER BILLIGKEIT FÜR JEGLICHEN NUTZUNGSVERLUST DER DISCOVERY SERVICES ODER SCHÄDEN JEGLICHER ART, OB DIREKTE, INDIREKTE, BEILÄUFIGE, BESONDERE, FOLGESCHÄDEN ODER EXEMPLARISCHEN SCHADENSERSATZ, WIE UNTER ANDEREM SCHADENSERSATZ FÜR ENTGANGENEN GEWINN, VERLUST DES FIRMENWERTS, VERLUST VON NUTZUNG ODER DATEN ODER FÜR ANDERE IMMATERIELLE SCHÄDEN (SELBST WENN BRANCH AUF DIE MÖGLICHKEIT SOLCHER SCHÄDEN HINGEWIESEN WURDE), DIE SICH AUS DER NUTZUNG DER DISCOVERY SERVICES IHRERSEITS ERGEBEN.
DIESE HAFTUNGSBESCHRÄNKUNG GEHÖRT ZUR GESCHÄFTSGRUNDLAGE ZWISCHEN IHNEN UND BRANCH UND GILT FÜR ALLE HAFTUNGSANSPRÜCHE (Z. B. GEWÄHRLEISTUNG, UNERLAUBTE HANDLUNG, FAHRLÄSSIGKEIT, VERTRAG, GESETZ) UND AUCH DANN, WENN BRANCH DIE MÖGLICHKEIT EINES SOLCHEN SCHADENS MITGETEILT WURDE.
IN EINIGEN RECHTSORDNUNGEN IST DIE BESCHRÄNKUNG ODER DER AUSSCHLUSS DER HAFTUNG NICHT ERLAUBT. DEMENTSPRECHEND GELTEN EINIGE DER OBEN VORGESEHENEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT.
HINWEIS FÜR EINWOHNER DER EU: Wenn Sie ein Verbraucher sind und Ihren gewöhnlichen Aufenthalt in der EU haben, kann je nach den Gesetzen in Ihrem Land Folgendes gelten: Wir sind nicht verantwortlich für (i) Verluste, die nicht durch einen Verstoß unsererseits verursacht wurden, oder (ii) Geschäftsverluste (einschließlich entgangener Gewinne, Einnahmen, Aufträge, erwarteter Einsparungen, Daten, Verlust von Firmenwert oder verschwendeter Ausgaben) oder (iii) indirekte oder Folgeschäden, die weder Sie noch wir vorhersehen konnten, als Sie begannen, die Discovery Services zu nutzen. Wir übernehmen keine Verantwortung für Verzögerungen oder die Nichterfüllung unserer Verpflichtungen aus diesen Bedingungen, wenn sich die Verzögerung oder Nichterfüllung aus einem Grund ergibt, der außerhalb unserer angemessenen Kontrolle liegt. Die Gesetze einiger Länder erlauben einige oder alle der oben vorgesehenen Einschränkungen nicht. Wenn diese Gesetze auf Sie zutreffen, gelten einige oder alle der oben vorgesehenen Einschränkungen möglicherweise nicht für Sie und Sie haben möglicherweise zusätzliche Rechte.
ENTSCHÄDIGUNGSPFLICHT UND FREISTELLUNG
Sie verpflichten sich, Branch und die Muttergesellschaften, Tochtergesellschaften, verbundenen Unternehmen und Vertreter von Branch sowie die leitenden Angestellten, Vorstandsmitglieder, Mitarbeiter, Aktionäre und Vertreter der vorgenannten Unternehmen von allen Verlusten, Verbindlichkeiten, Ausgaben, Schäden, Kosten (einschließlich Anwaltsgebühren und Gerichtskosten), Ansprüchen, Klagen, Ermittlungen oder Untersuchungen jeglicher Art, die sich aus oder infolge einer Verletzung dieser Bedingungen Ihrerseits ergeben, freizustellen und hierfür zu entschädigen. Branch behält sich das Recht vor, auf eigene Kosten die ausschließliche Verteidigung und Kontrolle über alle Angelegenheiten zu übernehmen, die andernfalls eine Entschädigung Ihrerseits erfordern würden, und in diesem Fall stimmen Sie zu, bei der Verteidigung in der Angelegenheit mit Branch zusammenzuarbeiten.
Wenn Sie in Kalifornien ansässig sind, verzichten Sie auf den § 1542 des California Civil Code (Kalifornisches Zivilgesetzbuch), der Folgendes vorsieht:
Eine allgemeine Freistellung erstreckt sich nicht auf Ansprüche, von denen der Gläubiger oder die freistellende Partei zum Zeitpunkt der Unterzeichnung der Freistellung nicht weiß oder vermutet, dass sie zu ihren Gunsten bestehen, und die, wenn sie ihm bzw. ihr bekannt wären, ihre Vereinbarung mit dem Schuldner oder der freigestellten Partei wesentlich beeinflusst hätten.
Wenn Sie nicht in Kalifornien ansässig sind, verzichten Sie auf die Rechte, die Ihnen nach einem Gesetz oder einem dem § 1542 ähnlichen Rechtsgrundsatz zustehen, der Ihre Rechte in der Gerichtsbarkeit Ihres Wohnsitzes regelt.
SCHIEDSVERFAHREN UND VERZICHT AUF SAMMELKLAGEN
SIE SOLLTEN SICH DIESEN ABSCHNITT AUFMERKSAM DURCHLESEN, DA ER ERHEBLICHE FOLGEN FÜR IHRE GESETZLICHEN RECHTE, EINSCHLIESSLICH IHRES RECHTS AUF ERHEBUNG EINER KLAGE BEI GERICHT, HABEN KANN.
Geltungsbereich: Sie und Branch vereinbaren, dass diese Bedingungen den zwischenstaatlichen Handel betreffen und dass der Federal Arbitration Act (Bundesschiedsverfahrensgesetz) die Auslegung und Durchsetzung dieser Schiedsbestimmungen regelt. Dieser Abschnitt soll weit ausgelegt werden und regelt alle Streitigkeiten zwischen uns, darunter auch Ansprüche, die sich aus oder im Zusammenhang mit einem Aspekt der Beziehung zwischen uns ergeben, ob aus Vertrag, unerlaubter Handlung, Gesetz, Betrug, Täuschung oder auf einer anderen Rechtsgrundlage; Ansprüche, die vor diesen Bedingungen oder einer früheren Vereinbarung entstanden sind (wie unter anderem Ansprüche im Zusammenhang mit Werbung); und Ansprüche, die nach Beendigung dieser Bedingungen entstehen können. Die einzigen Streitigkeiten, die von diesem allgemeinen Verbot ausgeschlossen sind, sind Rechtsstreitigkeiten über bestimmte Ansprüche auf geistiges Eigentum und geringfügige Forderungen, wie dies unten bestimmt wird.
Anfängliche Streitbeilegung: Sie können uns unter info@branch.io kontaktieren, um etwaige Bedenken zu äußern, die Sie bezüglich der Discovery Services haben. Branch kann die meisten Anliegen schnell zur Zufriedenheit unserer Nutzer lösen. Sie und Branch vereinbaren, sich nach besten Kräften zu bemühen, etwaige Streitigkeiten, Ansprüche, Fragen oder Meinungsverschiedenheiten durch die internen Streitbeilegungsverfahren von Branch beizulegen und in gutem Glauben Verhandlungen zu führen, was eine Voraussetzung für die Einleitung eines Gerichts- oder Schiedsverfahrens durch jegliche Partei ist.
Verbindliches Schiedsverfahren: Wenn die Parteien innerhalb einer Frist von dreißig (30) Tagen ab dem Zeitpunkt, an dem eine informelle Streitbeilegung gemäß der anfänglichen Streitbeilegungsbestimmung eingeleitet wird, keine einvernehmliche Lösung finden, kann jede Partei als einziges Mittel zur Beilegung von Ansprüchen, vorbehaltlich der unten vorgesehenen Ausnahmen und Bedingungen, ein verbindliches Schiedsverfahren einleiten. Außer wie unten vorgesehen, müssen alle Ansprüche, die Sie möglicherweise gegen Branch haben, durch ein verbindliches Schiedsverfahren vor der American Arbitration Association („AAA“) unter Verwendung ihrer Verbraucherschiedsgerichtsordnung, wie durch diese Bedingungen geändert, beigelegt werden; von der AAA verwaltet und von einem einzigen Schiedsrichter beigelegt werden. Die Schiedsordnung der AAA ist online unter www.adr.org oder telefonisch bei der AAA unter 1-800-778-7879 erhältlich. Der Schiedsrichter ist an die hierin enthaltenen Bedingungen gebunden.
Der Schiedsrichter und kein Bundes-, Landes- oder lokales Gericht bzw. eine solche Behörde hat die ausschließliche Zuständigkeit für die Beilegung aller Streitigkeiten, die sich aus oder im Zusammenhang mit der Auslegung, der Anwendbarkeit, der Durchsetzbarkeit oder dem Zustandekommen dieser Bedingungen ergeben, darunter auch für etwaige Ansprüche dahingehend, dass alle oder ein Teil dieser Bedingungen ungültig oder nichtig sind, oder die Frage, ob ein Anspruch der Schiedsgerichtsbarkeit unterliegt. Der Schiedsrichter ist ermächtigt, alle Abhilfen zu gewähren, die vor einem Gericht nach dem Gesetz oder dem Billigkeitsrecht beantragt werden könnten. Der Schiedsspruch des Schiedsrichters ist schriftlich und für die Parteien bindend und kann von jedem zuständigen Gericht anerkannt werden.
Sie verstehen und erklären sich damit einverstanden, dass Sie und Branch durch die Vereinbarung dieser Bedingungen jeweils auf das Recht auf ein Geschworenenverfahren oder ein Verfahren vor einem Richter vor einem öffentlichen Gericht verzichten. In Ermangelung dieser Schiedsklausel hätten Sie und Branch andernfalls möglicherweise das Recht oder die Gelegenheit, Streitigkeiten von einem Gericht, einem Richter oder einer Geschworenenkammer beilegen zu lassen und/oder sich an einem von anderen bei Gericht eingeleiteten Verfahren (einschließlich Sammelklagen) zu beteiligen oder vertreten zu lassen. Andere Rechte, die Sie haben würden, wenn Sie vor Gericht gehen würden, wie z. B. das Recht auf Berufung und bestimmte Arten der Beweisführung, können eingeschränkter sein oder auch ausgeschlossen werden.
Wenn Sie Ihren Wohnsitz in den Vereinigten Staaten haben, kann ein Schiedsverfahren in dem Land stattfinden, in dem Sie zum Zeitpunkt der Antragstellung Ihren Wohnsitz haben. Für Personen mit Wohnsitz außerhalb der Vereinigten Staaten wird ein Schiedsverfahren im US-Bundesstaat Kalifornien eingeleitet. Sie und Branch verpflichten sich ferner, sich dem allgemeinen Gerichtsstand eines Bundes- oder bundesstaatlichen Gerichts im nördlichen Bezirk von Kalifornien zu unterstellen, um ein Schiedsverfahren zu erzwingen, ein Verfahren bis zum Abschluss des Schiedsverfahrens auszusetzen oder den vom Schiedsrichter erlassenen Schiedsspruch bestätigen, abändern, aufheben oder anerkennen zu lassen.
Kosten des Schiedsverfahrens: Die Zahlung aller von der AAA auferlegten Antrags-, Verwaltungs- und Schiedsverfahrenskosten und -ausgaben unterliegt der Schiedsordnung der AAA, mit der Maßgabe, dass, wenn Sie ein Schiedsverfahren gegen Branch einleiten und der Wert der beantragten Abhilfe zehntausend Dollar (10.000 USD) oder weniger beträgt, Branch alle von der AAA auferlegten Antrags-, Verwaltungs- und Schiedsverfahrenskosten und -ausgaben (vorbehaltlich der unten vorgesehenen Erstattung) vorschießt. Gelten die Umstände des vorstehenden Satzes, aber liegt der Wert der beantragten Abhilfe bei mehr als zehntausend Dollar (10.000 USD) und beweisen Sie dem Schiedsrichter, dass die Kosten und Ausgaben erheblich höher sind als bei einem Gerichtsverfahren, dann zahlt Branch den Betrag der Kosten und Ausgaben, die der Schiedsrichter für notwendig hält, um zu verhindern, dass das Schiedsverfahren erheblich teurer ist als ein Gerichtsverfahren (vorbehaltlich der unten vorgesehenen Erstattung). Für den Fall, dass der Schiedsrichter feststellt, dass alle Ansprüche, die Sie im Schiedsverfahren geltend machen, gemäß der Federal Rule of Civil Procedure 11 (Bundeszivilprozessordnung) ungerechtfertigt sind, erklären Sie sich damit einverstanden, Branch alle Kosten und Ausgaben zu erstatten, die Branch bezahlt hat und zu deren Zahlung Sie gemäß der Schiedsordnung der AAA verpflichtet gewesen wären.
Verzicht auf Sammelklagen: SIE NEHMEN ZUR KENNTNIS UND ERKLÄREN SICH DAMIT EINVERSTANDEN, DASS SIE UND BRANCH JEWEILS IN IHRER INDIVIDUELLEN EIGENSCHAFT UND NICHT ALS VERTRETER ODER MITGLIED EINER SAMMELKLAGE AN SCHIEDSVERFAHREN TEILNEHMEN WERDEN. Das bedeutet, dass Sie und Branch sich keiner anderen natürlichen oder juristischen Person bei der Verfolgung eines Anspruchs anschließen dürfen und dass es keine Zuständigkeit für die Beilegung einer Streitigkeit im Rahmen eines Schiedsverfahrens auf der Grundlage einer Sammelklage gibt. Wenn ein Gericht oder ein Schiedsrichter feststellt, dass der Verzicht auf Sammelklagen, der in diesem Abschnitt über Schiedsverfahren und den Verzicht auf Sammelklagen vorgesehen ist, aus irgendeinem Grund nichtig oder nicht durchsetzbar ist oder dass ein Schiedsverfahren auf Sammelklagebasis durchgeführt werden kann, gelten die Bestimmungen zum Schiedsverfahren in diesem Abschnitt vollständig als nichtig und es wird angenommen, dass die Parteien die Streitbeilegung durch Schiedsverfahren nicht vereinbart haben.
Ausnahmen: Ungeachtet der Entscheidung der Parteien zur Beilegung aller Streitigkeiten durch ein Schiedsverfahren kann jede Partei eine Klage vor einem Bundes- oder Landesgericht erheben, um ihre geistigen Eigentumsrechte zu schützen (d. h. Patente, Urheberrechte, Urheberpersönlichkeitsrechte, Marken und Geschäftsgeheimnisse, aber keine Datenschutz- oder Öffentlichkeitsrechte). Jede Partei kann auch bei einem Gericht für geringfügige Forderungen wegen Streitigkeiten oder Ansprüchen, die in den Zuständigkeitsbereich dieses Gerichts fallen, Abhilfe beantragen.
Recht auf Weigerung: Sie haben das Recht, die Bestimmungen zu Schiedsverfahren und zum Verzicht auf Sammelklagen, die in diesem Abschnitt zu Schiedsverfahren und zum Verzicht auf Sammelklagen enthalten sind, abzulehnen und nicht an diese gebunden zu sein, indem Sie eine schriftliche Mitteilung über Ihre Entscheidung an die folgende Adresse senden: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040. Die Mitteilung muss innerhalb von 30 Tagen ab dem 30. Dezember 2024 oder der ersten von Ihnen vorgenommenen Nutzung der Discovery Services, je nachdem, was später eintritt, versendet werden, andernfalls sind Sie gemäß den Bedingungen dieser Absätze an die Verpflichtung zur Beilegung von Streitigkeiten durch ein Schiedsverfahren gebunden. Wenn Sie sich gegen diese Schiedsbestimmungen entscheiden, ist Branch ebenfalls nicht an diese gebunden.
Änderungen dieses Abschnitts: Branch wird Sie dreißig (30) Tage im Voraus über etwaige Änderungen informieren, die sich auf den Inhalt dieses Abschnitts über Schiedsverfahren und den Verzicht auf Sammelklagen auswirken, indem Branch diese Bedingungen aktualisiert, Ihnen eine Nachricht sendet oder Sie anderweitig benachrichtigt, wenn Sie die Discovery Services nutzen. Änderungen treten dreißig (30) Tage nach der Aktualisierung dieser Bedingungen oder ihrer Zusendung an Sie in Kraft.
Änderungen dieses Abschnitts gelten im Übrigen prospektiv nur für Ansprüche, die nach dem dreißigsten (30.) Tag entstehen. Wenn ein Gericht oder Schiedsrichter entscheidet, dass dieser Unterabschnitt zu „Änderungen dieses Abschnitts“ nicht durchsetzbar oder gültig ist, wird dieser Unterabschnitt von dem Abschnitt mit dem Titel „Schiedsverfahren und Verzicht auf Sammelklagen“ abgetrennt und das Gericht oder der Schiedsrichter wendet den ersten Abschnitt zu Schiedsverfahren und dem Verzicht auf Sammelklagen an, der bestand, nachdem Sie mit der Nutzung der Discovery Services begonnen haben.
RECHTLICHE HINWEISE
Anwendbares Recht. Diese Bedingungen und alle Angelegenheiten, die sich aus oder im Zusammenhang mit diesen Bedingungen ergeben, unterliegen dem Recht des US-Bundesstaates Kalifornien, unter Ausschluss seiner kollisionsrechtlichen Bestimmungen und unter Ausschluss des Übereinkommens der Vereinten Nationen über Verträge über den internationalen Warenkauf.
Gerichtsstand. Für Klagen oder Verfahren, die sich aus oder im Zusammenhang mit diesen Bedingungen ergeben und nicht einem Schiedsverfahren unterliegen, sind ausschließlich die Bundes- oder Landesgerichte im nördlichen Bezirk von Kalifornien zuständig. Sie und Branch erklären sich hiermit einverstanden, sich bei einer solchen Klage oder einem solchen Verfahren der Zuständigkeit dieser Gerichte zu unterstellen, und stimmen zu, dass der Gerichtsstand dieser Gerichte angemessen ist.
Zustellungen. Sie erklären sich ferner damit einverstanden, Zustellungen per Post zu akzeptieren, und verzichten hiermit auf alle anderweitig verfügbaren Verteidigungsmittel betreffend den Gerichtsstand und die gerichtliche Zuständigkeit.
Kein Verzicht. Sollten wir es versäumen, ein Recht oder eine Bestimmung in diesen Bedingungen durchzusetzen, stellt dies keinen Verzicht auf dieses Recht oder diese Bestimmung dar, es sei denn, wir bestätigen dies und stimmen dem schriftlich zu.
Abtretung. Diese Bedingungen sind für Sie nicht abtretbar, übertragbar oder unterlizenzierbar, es sei denn, dies geschieht mit der vorherigen schriftlichen Zustimmung von Branch. Branch kann etwaige Rechte und Pflichten aus diesen Bedingungen frei und ohne Zustimmung übertragen und abtreten.
Verjährung: Sie erklären sich damit einverstanden, dass unabhängig von einem anderslautenden Gesetz oder einer Vorschrift etwaige Ansprüche, die sich aus oder im Zusammenhang mit den Discovery Services ergeben, innerhalb eines (1) Jahres ab Entstehung des Klagegrunds geltend gemacht werden müssen. Andernfalls ist ein solcher Klagegrund dauerhaft verjährt. Ungeachtet des Vorstehenden gilt diese Verjährungsfrist nicht für Personen mit Wohnsitz in New Jersey.
Abschnittsüberschriften: Die Abschnittsüberschriften in diesen Bedingungen dienen nur der Übersichtlichkeit und haben keine rechtliche oder vertragliche Wirkung.
Gesamte Vereinbarung. Diese Bedingungen stellen zusammen mit der Discovery-Datenschutzrichtlinie und anderen rechtlichen Hinweisen oder zusätzlichen Bedingungen oder Richtlinien, die die Nutzung der Discovery Services regeln, die gesamte Vereinbarung zwischen Ihnen und Branch in Bezug auf die Discovery Services dar. Sollte eine Bestimmung dieser Bedingungen von einem zuständigen Gericht für ungültig befunden werden, berührt die Ungültigkeit der Bestimmung, sofern hierin nicht ausdrücklich etwas anderes angegeben wird, nicht die Gültigkeit der übrigen Bestimmungen der Bedingungen, die in vollem Umfang in Kraft bleiben.
HINWEIS FÜR EINWOHNER DER EU: Wenn Sie ein Verbraucher sind und Ihren gewöhnlichen Aufenthalt in der EU haben, kann je nach den Gesetzen in Ihrem Land Folgendes gelten: Darüber hinaus genießen Sie den Schutz, der Ihnen durch zwingende Bestimmungen des Rechts Ihres Wohnsitzlandes gewährt wird. Wir verpflichten uns beide, uns der nicht ausschließlichen Zuständigkeit der Gerichte des US-Bundesstaates Kalifornien zu unterstellen, was bedeutet, dass Sie einen Anspruch auf Durchsetzung Ihrer Verbraucherschutzrechte in Verbindung mit diesen Bedingungen in Kalifornien oder in dem EU-Land, in dem Sie leben, geltend machen können. Wenn Sie in der EU wohnen, stellt die Europäische Kommission eine Online-Plattform zur Streitbeilegung bereit, auf die Sie hier zugreifen können: https://ec.europa.eu/consumers/odr. Wir nehmen nicht an dieser Plattform teil. Wenn Sie uns also auf eine Angelegenheit aufmerksam machen möchten, kontaktieren Sie uns bitte.
KONTAKT
Wenn Sie Fragen oder Vorschläge zu diesen Bedingungen haben, kontaktieren Sie uns bitte unter:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
oder per E-Mail an discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
oder per E-Mail an discoveryprivacy@branch.io
Conditions générales Discovery pour l'Utilisateur Final
Dernière mise à jour le 30 décembre 2024
Introduction
Branch Metrics, Inc. (ci-après « Branch », « nous », ou « notre/nos »), fournit un service Discovery (les « Services Discovery »), qui permet aux développeurs d’applications mobiles utilisant les Services Discovery (nos « Clients ») de fournir des recommandations et des résultats personnalisés, et des liens basés sur les intentions dans leurs applications, qui donnent à leurs utilisateurs finaux (« Utilisateur » ou « Utilisateurs ») un accès simplifié à la réalisation d’une action (par exemple, pour identifier les restaurants à proximité). En acceptant les présentes Conditions ou en utilisant autrement les Services Discovery dans des applications qui ont intégré les Services Discovery, vous acceptez d’être lié par les présentes Conditions générales Discovery pour l’Utilisateur Final (les « Conditions »). En acceptant les présentes Conditions, vous garantissez que vous êtes autorisé à accepter les présentes Conditions. SI VOUS N’ACCEPTEZ PAS LES PRÉSENTES CONDITIONS GÉNÉRALES DISCOVERY POUR L’UTILISATEUR FINAL, N’ACTIVEZ PAS OU N’UTILISEZ PAS AUTREMENT LES SERVICES DISCOVERY.
AVIS IMPORTANT : LES PRÉSENTES CONDITIONS SONT SOUMISES À UN ARBITRAGE CONTRAIGNANT ET À UNE RENONCIATION AUX DROITS DE RECOURS COLLECTIF, COMME DÉCRIT CI-DESSOUS. VEUILLEZ LIRE ATTENTIVEMENT.
Toutes les références à « vous » ou « votre/vos », selon le cas, désignent la personne qui accède, utilise ou participe aux Services Discovery de quelque manière que ce soit, et chacun de vos héritiers, ayants droit et successeurs. Si vous utilisez les Services Discovery pour le compte d’une entité, vous déclarez et garantissez que vous avez le pouvoir de lier cette entité, votre acceptation des Conditions sera considérée comme une acceptation par cette entité, et « vous » et « votre/vos » dans les présentes feront référence à cette entité, à ses administrateurs, dirigeants, employés et agents.
Nous pourrons apporter des modifications aux présentes Conditions de temps à autre. Lorsque nous le ferons, nous réviserons la date de « Dernière mise à jour » indiquée ci-dessus. Il est de votre responsabilité d’examiner fréquemment les présentes Conditions et de rester informé de toute modification apportée à celles-ci. La version alors en vigueur des présentes Conditions remplacera toutes les versions antérieures. Vous convenez que votre utilisation continue des Services Discovery après la publication de ces modifications constituera votre acceptation de ces Conditions révisées.
Veuillez noter que les présentes Conditions ne s’appliquent qu’aux Services Discovery. Branch propose également un site Web et d’autres services, dont certains peuvent être accessibles par les Utilisateurs qui cliquent sur un lien de Branch ou interagissent avec une application ou un site Web d’un Client ou d’une autre entité. Pour connaître les conditions applicables au site Web et aux autres services de Branch, à l’exception des Services Discovery, veuillez consulter les conditions de Branch publiées ici. Vous devez également consulter toutes les conditions générales qu’un Client ou une autre entité peut vous imposer en utilisant son application ou son site Web.
ÉLIGIBILITÉ
Les Services Discovery ne sont pas destinés à être utilisés par des personnes de moins de 13 ans (et dans certaines juridictions de moins de 16 ans). En utilisant les Services Discovery, vous déclarez et garantissez que vous avez au moins 13 ans, si la loi exige que vous soyez plus âgé afin que Branch puisse vous fournir les Services Discovery sans le consentement parental.
LICENCE D’UTILISATION DES SERVICES DISCOVERY
Sous réserve de votre respect des présentes conditions générales, Branch vous accorde une licence limitée, mondiale, non transférable, non exclusive et révocable pour utiliser les Services Discovery. Vos droits d’utiliser les Services Discovery sont limités par l’ensemble des conditions générales énoncées dans les présentes Conditions, et toutes les autres conditions pouvant vous être imposées par nos Clients.
UTILISATION DE NOS SERVICES DISCOVERY, POLITIQUES ET RESTRICTIONS
Vous êtes seul responsable de tout contenu et autres éléments que vous soumettez dans une requête, ou des informations que vous transmettez autrement via ou avec les Services Discovery. Vous acceptez qu’en utilisant les Services Discovery :
- vous vous conformerez à toutes les lois applicables, y compris, notamment, les lois sur la protection de la vie privée, les lois sur la propriété intellectuelle, les lois anti-spam et les exigences réglementaires ;
- vous ne transmettrez pas de matériaux contenant des virus logiciels ou tout autre code informatique, fichiers ou programmes conçus pour interrompre, détruire ou limiter la fonctionnalité de tout logiciel ou matériel informatique ou équipement de télécommunications ;
- vous ne perturberez ni n’interférerez dans les Services Discovery ou les serveurs ou réseaux connectés aux Services Discovery, ni ne désobéirez à toute exigence, procédure, politique ou réglementation des réseaux connectés aux Services Discovery ;
- vous ne développerez pas, ne prendrez pas en charge et n’utiliserez pas d’outil automatisé (par ex., robots, araignées) pour accéder aux Services Discovery ou les utiliser, extraire les Services Discovery ou copier autrement les données des Services Discovery ;
- vous ne contournerez ni ne désactiverez la gestion des droits numériques, les règles d’utilisation ou d’autres fonctionnalités des Services Discovery ;
- vous ne ferez pas l’ingénierie inverse, ne décompilerez pas, ne désassemblerez pas, ne déchiffrerez ni ne tenterez autrement de dériver le code source des Services Discovery ou de toute technologie connexe qui n’est pas open source ; et
- vous ne vous engagerez pas dans une activité d’« encadrement », de « miroir » ou d’autre simulation de l’apparence ou la fonction des Services Discovery.
Vous reconnaissez et acceptez que votre utilisation des Services Discovery dépend de l’accès aux services de télécommunications et d’Internet. Vous êtes seul responsable de l’acquisition et de la maintenance de tous les services de télécommunications et d’Internet et autres matériels et logiciels nécessaires pour accéder aux Services Discovery et les utiliser, y compris, notamment, de tous les coûts, frais, dépenses et taxes de toute nature liés à ce qui précède. Branch n’est pas responsable de toute perte ou corruption de données, perte de communications, ou de toute autre perte ou dommage de quelque nature que ce soit découlant de ces télécommunications et services Internet.
REMARQUE POUR LES RÉSIDENTS DE L’UE : Si vous êtes un consommateur et avez votre résidence habituelle dans l’UE, en fonction des lois de votre pays, les dispositions suivantes peuvent s’appliquer : Nous ferons tout notre possible pour nous assurer que la disponibilité des Services Discovery sera ininterrompue et que les transmissions seront exemptes d’erreurs. Cependant, en raison de la nature d’Internet, cela ne peut pas être garanti. De plus, votre accès aux Services Discovery peut également être occasionnellement suspendu ou restreint pour permettre des réparations, la maintenance ou l’introduction de nouvelles installations ou de nouveaux services. Nous tenterons de limiter la fréquence et la durée de toute suspension ou restriction.
RÉSILIATION
Vous reconnaissez et acceptez que Branch, à sa seule discrétion, peut résilier sa fourniture des Services Discovery sans préavis pour quelque raison que ce soit et à tout moment. Vous acceptez que Branch ne soit pas responsable envers vous en cas de résiliation par Branch. Les sections qui, de par leur nature, devraient raisonnablement survivre survivront à la résiliation ou à l’expiration des présentes Conditions, y compris, notamment, les sections sur la Résiliation, la Politique de confidentialité et droits relatifs aux données, les Droits exclusifs, la Limitation de responsabilité, l’Indemnisation et décharge, l’Arbitrage et renonciation aux recours collectifs, et les Avis légaux.
POLITIQUE DE CONFIDENTIALITÉ ET DROITS RELATIFS AUX DONNÉES
Vous reconnaissez avoir reçu, lu et compris la Politique de confidentialité de Discovery. En acceptant les présentes Conditions, vous acceptez que Branch collecte, utilise et divulgue des données, y compris, le cas échéant, des données à caractère personnel, comme décrit dans notre Politique de confidentialité Discovery, y compris pour vous fournir des suggestions personnalisées et pour vous adapter les résultats du contenu.
Vous accordez à Branch une licence internationale, non exclusive, sous-licenciable et transférable pour utiliser, copier, modifier, distribuer, publier, traiter, ou anonymiser, les informations et le contenu recueillis par le biais des Services Discovery, y compris, notamment, pour (a) fournir, maintenir, optimiser et améliorer les Services Discovery ; (b) mener des recherches ; (c) analyser et agréger vos données (y compris les données anonymisées) avec les données d’autres utilisateurs, ces données agrégées étant des « Données agrégées » ; (d) utiliser lesdites Données agrégées pour mener des recherches et créer des produits et services de données et d’analyse, y compris pour permettre aux Clients d’adapter le contenu, publicités, ou leurs applications sur la base des informations collectées via les Services Discovery ; et (d) comme autrement décrit dans la Politique de confidentialité de Discovery. Vous renoncez à tout droit de réversion que vous pourriez avoir sur ces informations ou contenus en vertu de la section 30A de la Loi sur les droits d’auteur de 1957 (Copyright Act) (si vous êtes situé en Inde), ou toute disposition similaire en vertu de toute loi applicable.
LIENS ET CONTENU TIERS
Les Services Discovery peuvent afficher ou contenir des liens vers des produits, services, applications et sites Web tiers. Les opinions, conseils, déclarations, services, offres ou autres informations qui font partie du contenu exprimé, rédigé ou mis à disposition par d’autres utilisateurs ou d’autres tiers sur les Services Discovery, ou qui sont accessibles par le biais des Services Discovery ou peuvent être situés à l’aide des Services Discovery (collectivement, le « Contenu tiers ») sont ceux des auteurs ou producteurs respectifs et non de Branch ou de ses actionnaires, administrateurs, dirigeants, employés, agents ou représentants. Branch ne contrôle pas le Contenu tiers et ne garantit pas l’exactitude, l’intégrité ou la qualité dudit Contenu tiers. Branch n’est pas responsable de l’exécution, n’approuve pas et n’est pas responsable des Contenus tiers ou des information ou matériaux annoncés dans tout Contenu tiers. En utilisant les Services Discovery, vous pouvez être exposé à un contenu offensant, indécent ou répréhensible. Nous ne sommes pas responsables, directement ou indirectement, de tout dommage ou perte qui vous est causé par votre utilisation ou votre confiance dans les biens, services ou informations disponibles sur ou via un service tiers ou un Contenu tiers. Il est de votre responsabilité d’évaluer les informations, opinions, conseils ou autres contenus disponibles sur et via les Services Discovery.
Branch peut afficher les résultats de recherche et les recommandations en fonction de certaines informations que nous collectons et recevons, comme décrit plus en détail dans notre Politique de confidentialité. Les résultats de recherche et les recommandations apparaissent à la suite d'algorithmes adoptés par Branch. Branch ne déclare nullement que les résultats de recherche ou les recommandations seront les plus adaptés aux besoins spécifiques de l’utilisateur.
Nous pouvons modifier ou interrompre l’un des Services Discovery, et vous convenez que nous n’avons aucune obligation de stocker, conserver ou vous fournir une copie de tout contenu ou information que vous ou d’autres personnes fournissez, sauf dans la mesure requise par la loi applicable et comme indiqué dans la Politique de confidentialité de Discovery.
DROITS EXCLUSIFS
Branch et ses concédants de licence détiennent exclusivement tous les droits, titres et intérêts relatifs aux Services Discovery, y compris tous les droits de propriété intellectuelle et de propriété associés. Vous reconnaissez que les Services Discovery sont protégés par les lois sur les droits d’auteur, les marques commerciales et autres lois des États-Unis et d’autres pays. Vous acceptez de ne pas supprimer, modifier ou masquer les avis de droits d’auteur, de marque de commerce, de marque de service ou d’autres droits de propriété incorporés dans les Services Discovery ou les accompagnant.
Branch peut vous procurer un mécanisme pour fournir des commentaires, des suggestions et des idées, si vous le souhaitez, sur les Services Discovery (« Commentaires »). Vous acceptez que Branch puisse, à sa seule discrétion, utiliser les Commentaires que vous fournissez à Branch de quelque manière que ce soit, y compris dans les améliorations et modifications futures des Services Discovery. Par les présentes, vous accordez à Branch et à ses ayants droit une licence perpétuelle, mondiale, entièrement transférable, pouvant faire l’objet d’une sous-licence, entièrement libérée, irrévocable et libre de redevance pour utiliser, reproduire, modifier, créer des œuvres dérivées, distribuer et afficher les Commentaires de quelque manière que ce soit, à quelque fin que ce soit, sur tout support, logiciel ou technologie de quelque nature que ce soit existant ou développé à l’avenir, sans aucune obligation de vous attribuer ou de vous rémunérer ou de rémunérer tout tiers. Vous renoncez à tout droit de réversion que vous pourriez avoir sur ces informations ou contenus en vertu de la section 30A de la Loi sur les droits d’auteur de 1957 (Copyright Act) (si vous êtes situé en Inde), ou toute disposition similaire en vertu de toute loi applicable.
EXCLUSION DE GARANTIES
Les Services Discovery sont fournis « EN L’ÉTAT », sans garantie d’aucune sorte. SANS PRÉJUDICE DE CE QUI PRÉCÈDE, BRANCH DÉCLINE EXPLICITEMENT TOUTE GARANTIE DE QUALITÉ MARCHANDE, D’ADÉQUATION À UN USAGE PARTICULIER, DE JOUISSANCE PAISIBLE, D’ABSENCE DE CONTREFAÇON OU D’EXACTITUDE DES DONNÉES, ET TOUTE GARANTIE DÉCOULANT DU COURS DES TRANSACTIONS OU DE L’UTILISATION DU COMMERCE. Branch ne garantit pas l’exactitude, l’exhaustivité ou l’utilité des Services Discovery. Vous utilisez et vous fiez aux Services Discovery à vos propres risques. CERTAINES JURIDICTIONS N’AUTORISENT PAS L’EXCLUSION DE CERTAINES GARANTIES DANS CERTAINES CIRCONSTANCES. EN CONSÉQUENCE, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S’APPLIQUER.
LIMITATION DE RESPONSABILITÉ
DANS TOUTE LA MESURE PERMISE PAR LA LOI ET NONOBSTANT TOUTE DISPOSITION CONTRAIRE, BRANCH NE SERA PAS TENU DE RESPONSABILITÉ CONTRACTUELLE, DÉLICTUELLE, NÉGLIGENCE, RESPONSABILITÉ STRICTE, VIOLATION OU AUTRE THÉORIE LÉGALE OU ÉQUITABLE POUR TOUTE PERTE D’UTILISATION DES SERVICES DISCOVERY OU TOUT DOMMAGE DE QUELQUE NATURE QUE CE SOIT, QUE LES DOMMAGES SOIENT DIRECTS, INDIRECTS, ACCIDENTELS, SPÉCIAUX, CONSÉCUTIFS OU EXEMPLAIRES, Y COMPRIS, NOTAMMENT, LES DOMMAGES ET INTÉRÊTS POUR PERTE DE BÉNÉFICES, DE CLIENTÈLE, D’UTILISATION, DE DONNÉES, OU AUTRES PERTES INCORPORELLES (MÊME SI BRANCH A ÉTÉ INFORMÉ DE LA POSSIBILITÉ DE TELS DOMMAGES), RÉSULTANT DE VOTRE UTILISATION DES SERVICES DISCOVERY.
CETTE LIMITATION DE RESPONSABILITÉ FAIT PARTIE DE LA BASE DE LA NÉGOCIATION ENTRE VOUS ET BRANCH ET S’APPLIQUERA À TOUTES LES RÉCLAMATIONS DE RESPONSABILITÉ (PAR EX. GARANTIE, RESPONSABILITÉ DÉLICTUELLE, CONTRACTUELLE, LÉGALE, NÉGLIGENCE) ET MÊME SI BRANCH A ÉTÉ INFORMÉ DE LA POSSIBILITÉ D’UN TEL DOMMAGE.
CERTAINES JURIDICTIONS N’AUTORISENT PAS LA LIMITATION OU L’EXCLUSION DE RESPONSABILITÉ. EN CONSÉQUENCE, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S’APPLIQUER.
REMARQUE POUR LES RÉSIDENTS DE L’UE : Si vous êtes un consommateur et avez votre résidence habituelle dans l’UE, en fonction des lois de votre pays, les dispositions suivantes peuvent s’appliquer : Nous ne serons pas responsables (i) des pertes qui n’ont pas été causées par une violation de notre part, ou (ii) de toute perte commerciale (y compris la perte de bénéfices, de revenus, de contrats, d’économies anticipées, de données, de fonds de commerce ou de dépenses gaspillées), ou (iii) de toute perte indirecte ou consécutive qui n’était pas prévisible par vous et par nous lorsque vous avez commencé à utiliser les Services Discovery. Nous ne serons pas tenus responsables de tout retard ou manquement à nos obligations dans ces conditions si le retard ou le manquement découle d’une cause qui échappe à notre contrôle raisonnable. Les lois de certains pays n’autorisent pas certaines ou toutes les limitations décrites ci-dessus. Si ces lois s’appliquent à vous, certaines ou toutes les limitations ci-dessus peuvent ne pas s’appliquer à vous et vous pourriez avoir des droits supplémentaires.
INDEMNISATION ET DÉCHARGE
Vous acceptez de décharger et d’indemniser, de défendre et de dégager de toute responsabilité Branch et ses sociétés mères, filiales, sociétés affiliées et agents, ainsi que les dirigeants, administrateurs, employés, actionnaires et représentants de l’une des entités susmentionnées, contre toutes pertes, responsabilités, dépenses, dommages, coûts (y compris les honoraires d’avocat et les frais de justice), réclamations, actions, demandes ou enquêtes de quelque nature que ce soit découlant ou résultant de votre violation des présentes Conditions. Branch se réserve le droit, à ses propres frais, d’assumer la défense et le contrôle exclusifs de toute question autrement soumise à une indemnisation de votre part et, dans ce cas, vous acceptez de coopérer avec Branch dans la défense de cette question.
Si vous résidez en Californie, vous renoncez à la section 1542 du Code civil de Californie, qui prévoit ce qui suit :
Une décharge générale ne s'étend pas aux créances que le créancier ou la partie libérée ne connaît pas ou ne soupçonne pas d'exister en sa faveur au moment de l'exécution de la décharge et qui, si elles avaient été connues par lui ou elle, auraient sensiblement affecté son règlement avec le débiteur ou la partie libérée.
Si vous n’êtes pas un résident de Californie, vous renoncez à vos droits en vertu de toute loi ou principe de droit commun similaire à la section 1542 qui régit vos droits dans la juridiction de votre résidence.
ARBITRAGE ET RENONCIATION AU RECOURS COLLECTIF
VOUS DEVEZ LIRE ATTENTIVEMENT CETTE SECTION, CAR ELLE PEUT AFFECTER DE MANIÈRE SIGNIFICATIVE VOS DROITS JURIDIQUES, Y COMPRIS VOTRE DROIT D’INTENTER UNE ACTION EN JUSTICE.
Champ d’application : Vous et Branch convenez que les présentes Conditions affectent le commerce interétatique et que la Loi fédérale sur l’arbitrage (Federal Arbitration Act) régit l’interprétation et l’application des présentes dispositions d’arbitrage. La présente section est destinée à être interprétée de manière large et régit tous les litiges entre nous, y compris, notamment, les réclamations relevant ou résultant de tout aspect de la relation entre nous, qu’elles soient basées sur un contrat, un délit, une loi, une fraude, une fausse déclaration ou toute autre théorie juridique, les réclamations qui sont survenues avant les présentes Conditions ou tout accord antérieur (y compris, notamment, les réclamations liées à la publicité) et les réclamations qui peuvent survenir après la résiliation des présentes Conditions. Les seuls litiges exclus de cette large interdiction sont le litige de certaines créances de propriété intellectuelle et de petites créances judiciaires, comme prévu ci-dessous.
Résolution initiale des litiges : Vous pouvez nous contacter à l’adresse info@branch.io pour répondre à toute préoccupation que vous pourriez avoir concernant les Services Discovery. Branch est en mesure de résoudre la plupart des problèmes rapidement à la satisfaction de nos utilisateurs. Vous et Branch acceptez de faire de votre mieux par le biais des processus internes de résolution des litiges de Branch pour régler tout litige, réclamation, question ou désaccord et engager des négociations de bonne foi, qui seront une condition pour que l’une ou l’autre des parties initie un procès ou un arbitrage.
Arbitrage contraignant : Si les parties ne parviennent pas à une solution convenue dans un délai de trente (30) jours à compter du moment où la résolution informelle des litiges est initiée en vertu de la disposition initiale de résolution des litiges, alors l’une ou l’autre des parties pourra engager un arbitrage contraignant comme seul moyen de résoudre les réclamations, sous réserve des exceptions et des conditions énoncées ci-dessous. À l’exception de ce qui est énoncé ci-dessous, toute réclamation que vous pourriez avoir contre Branch devra être résolue par arbitrage contraignant devant l’American Arbitration Association (« AAA ») en utilisant son Règlement d’arbitrage des consommateurs, tel que modifié par les présentes Conditions, et sera administrée par AAA et résolue par un seul arbitre. Le Règlement AAA est disponible en ligne sur www.adr.org ou en appelant AAA au 1-800-778-7879. L’arbitre est lié par les Conditions des présentes.
L’arbitre, et non tout tribunal ou agence fédéral, étatique ou local, aura l’autorité exclusive de résoudre tous les litiges relevant ou résultant de l’interprétation, l’applicabilité, l’applicabilité ou la formation des présentes Conditions, y compris, notamment, toute réclamation selon laquelle tout ou partie des présentes Conditions sont nulles ou annulables, ou si une réclamation est soumise à un arbitrage. L’arbitre sera habilité à accorder toute réparation disponible devant un tribunal en droit ou en équité. La sentence de l’arbitre sera écrite et contraignante pour les parties et pourra être rendue en tant que jugement devant tout tribunal compétent.
Vous comprenez et acceptez qu’en concluant les présentes Conditions, vous et Branch renoncez chacun au droit à un procès devant jury ou devant un juge dans un tribunal public. En l’absence de cette disposition d’arbitrage, vous et Branch auriez autrement eu le droit ou la possibilité de porter des litiges devant un tribunal, devant un juge ou un jury, ou de participer ou d’être représentés dans une affaire déposée devant un tribunal par d’autres personnes (y compris des recours collectifs). D’autres droits dont vous auriez pu bénéficier si le litige était présenté devant un tribunal, comme le droit d’appel et certains types de mesures d’instruction, peuvent être plus limités ou peuvent également faire l’objet d’une renonciation.
Si vous résidez aux États-Unis, l’arbitrage peut avoir lieu dans le comté où vous résidez au moment du dépôt. Pour les personnes résidant en dehors des États-Unis, l’arbitrage sera initié dans l’État de Californie, États-Unis d’Amérique. Vous et Branch acceptez en outre de vous soumettre à la compétence personnelle de tout tribunal fédéral ou d’État dans le District Nord de la Californie afin d’obliger l’arbitrage, de suspendre la procédure en attente d’arbitrage, ou de confirmer, modifier, quitter ou rendre un jugement sur la sentence rendue par l’arbitre.
Frais d’arbitrage : Le paiement de tous les frais et dépenses de dépôt, d’administration et d’arbitre imposés par l’AAA sera régi par le Règlement de l’AAA, à condition que si vous engagez un arbitrage contre Branch et que la valeur de la réparation demandée soit, au plus, de dix mille dollars (10 000 USD), alors Branch avancera tous les frais et dépenses de dépôt, administratifs et d’arbitrage imposés par l’AAA (sous réserve du remboursement comme indiqué ci-dessous). Si les circonstances de la phrase précédente s’appliquent, mais la valeur de l’aide demandée est supérieure à dix mille dollars (10 000 USD) et que vous démontrez à l’arbitre que ces coûts et dépenses seraient excessivement plus coûteux qu’une procédure judiciaire, alors Branch paiera le montant de ces coûts et dépenses que l’arbitre juge nécessaires pour empêcher l’arbitrage d’être prohibitivement plus coûteux qu’une procédure judiciaire (sous réserve du remboursement comme indiqué ci-dessous). Dans le cas où l’arbitre détermine que toutes les réclamations que vous affirmez dans l’arbitrage sont frivoles conformément à la règle fédérale de procédure civile 11, vous acceptez de rembourser à Branch tous les coûts et frais que Branch a réglés et que vous auriez été obligé de payer en vertu du Règlement AAA.
Renonciation aux recours collectifs : VOUS COMPRENEZ ET ACCEPTEZ QUE VOUS ET BRANCH ARBITREREZ CHACUN À VOTRE CAPACITÉ INDIVIDUELLE, ET NON EN TANT QUE REPRÉSENTANT OU MEMBRE D’UN GROUPE. Cela signifie que vous et Branch vous ne pouvez pas vous joindre dans une réclamation avec une autre personne ou entité, et qu’il n’y aura pas autorité pour qu’un litige soit arbitré sur la base d’un recours collectif. Si un tribunal ou un arbitre détermine que la renonciation au recours collectif énoncée dans la présente section Arbitrage et renonciation au recours collectif est nulle ou inapplicable pour quelque raison que ce soit ou qu’un arbitrage peut se dérouler sur une base collective, alors les dispositions d’arbitrage de la présente section seront réputées nulles et non avenues dans leur intégralité et les parties seront réputées ne pas avoir convenu d’arbitrer les litiges.
Exceptions : Nonobstant la décision des parties de résoudre tous les litiges par arbitrage, l’une ou l’autre des parties pourra intenter une action devant un tribunal d’État ou fédéral pour protéger ses droits de propriété intellectuelle (c’est-à-dire les brevets, droits d’auteur, droits moraux, marques commerciales et secrets commerciaux, mais pas les droits en matière de confidentialité ou de publicité). Chacune des parties pourra également demander réparation devant un tribunal des petites créances pour les litiges ou réclamations relevant de la compétence de ce tribunal.
Droit de désinscription : Vous avez le droit de vous désinscrire et de ne pas être lié par les dispositions d’arbitrage et de renonciation aux recours collectifs énoncées dans la présente section « Arbitrage et renonciation aux recours collectifs » en envoyant un avis écrit de votre décision de vous désinscrire à l’adresse suivante : Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040, États-Unis. L’avis doit être envoyé dans les 30 jours suivant le 30 décembre 2024, ou votre première utilisation des Services Discovery, selon la dernière éventualité, sinon vous serez tenu d’arbitrer les litiges conformément aux conditions de ces paragraphes. Si vous refusez ces dispositions d’arbitrage, Branch ne sera pas non plus lié par celles-ci.
Modifications apportées à la présente section : Branch fournira un préavis de trente (30) jours pour toute modification affectant la substance de la présente section « Arbitrage et renonciation aux recours collectifs » en mettant à jour les présentes Conditions, en vous envoyant un message ou en vous informant autrement lorsque vous utilisez les Services Discovery. Les modifications entreront en vigueur trente (30) jours après avoir été mises à jour sur les présentes Conditions ou vous avoir été envoyées.
Les modifications apportées à cette section ne s’appliqueront de manière prospective qu’aux réclamations survenant après le trentième (30e) jour. Si un tribunal ou un arbitre décide que la présente sous-section sur les « Modifications apportées à la présente section » n’est pas applicable ou valide, elle sera supprimée de la section intitulée « Arbitrage et renonciation aux recours collectifs », et le tribunal ou l’arbitre appliquera la première section existante d’« Arbitrage et renonciation aux recours collectifs » après que vous aurez commencé à utiliser les Services Discovery.
AVIS LÉGAUX
Droit applicable. Les présentes Conditions et toutes les questions qui en découlent ou s’y rapportent seront régies par les lois de l’État de Californie, sans tenir compte de ses dispositions relatives aux conflits de lois, à l’exclusion de la Convention des Nations Unies sur les contrats de vente internationale de marchandises.
Compétence. Toute action en justice ou procédure découlant des présentes Conditions ou s’y rapportant et non soumise à arbitrage sera intentée exclusivement devant les tribunaux d’État ou fédéraux situés dans le District Nord de Californie. Vous et Branch acceptez par les présentes de vous soumettre à la juridiction de ces tribunaux et acceptez que le lieu soit approprié dans le cadre de toute action ou procédure judiciaire.
Signification du processus. Vous acceptez, en outre, la signification du processus par courrier, et renoncez par les présentes à toute défense juridictionnelle et lieu autrement disponible.
Aucune renonciation. Notre manquement à faire appliquer un droit ou une disposition des présentes Conditions ne constituera pas une renonciation à ce droit ou à cette disposition, sauf si nous le reconnaissons et l’acceptons par écrit.
Cession. Les présentes Conditions ne sont pas cessibles, transférables ou sous-licenciables par vous, sauf avec le consentement écrit préalable de Branch. Branch peut transférer et céder librement et sans consentement tous ses droits et obligations en vertu des présentes Conditions.
Délai de prescription : Vous acceptez que, indépendamment de toute disposition ou loi contraire, toute réclamation découlant des Services Discovery ou liée aux Services Discovery devra commencer dans un délai d’un (1) an après l’apparition de la cause d’action. Sinon, cette cause d’action sera définitivement interdite. Nonobstant ce qui précède, cette prescription ne s’appliquera pas aux résidents du New Jersey.
Titres des sections : Les titres des sections des présentes Conditions sont fournis à titre de commodité uniquement et n’ont aucun effet juridique ou contractuel.
Intégralité de l’accord. Les présentes Conditions, ainsi que la Politique de confidentialité de Discovery et tout autre avis légal, conditions générales ou politiques supplémentaires régissant l’utilisation des Services Discovery, constituent l’intégralité de l’accord conclu entre vous et Branch concernant les Services Discovery. Sauf indication expresse dans les présentes, si une disposition des Conditions est jugée invalide par un tribunal compétent, l’invalidité de cette disposition n’affectera pas la validité des dispositions restantes des Conditions, qui demeureront pleinement applicables.
REMARQUE POUR LES RÉSIDENTS DE L’UE : Si vous êtes un consommateur et avez votre résidence habituelle dans l’UE, en fonction des lois de votre pays, les dispositions suivantes peuvent s’appliquer : Vous bénéficiez en outre de la protection qui vous est offerte par les dispositions obligatoires de la loi de votre pays de résidence. Nous acceptons tous deux de nous soumettre à la compétence non exclusive des tribunaux de l’État de Californie, ce qui signifie que vous pouvez déposer une réclamation pour faire valoir vos droits de protection des consommateurs en lien avec les présentes Conditions en Californie ou dans le pays de l’UE dans lequel vous vivez. Si vous résidez dans l’UE, la Commission européenne fournit une plateforme de résolution des litiges en ligne, à laquelle vous pouvez accéder ici : https://ec.europa.eu/consumers/odr. Nous ne participons pas à cette plateforme. Si vous souhaitez nous faire part d’une question, veuillez nous contacter.
NOUS CONTACTER
Si vous avez des questions ou des suggestions concernant les présentes Conditions, veuillez nous contacter à l’adresse :
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
pour par e-mail à l’adresse discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
pour par e-mail à l’adresse discoveryprivacy@branch.io
Términos y condiciones del usuario final de Discovery
Última actualización 30 de diciembre de 2024
Introducción
Branch Metrics, Inc. (“Branch”, “nosotros” o “nos”) proporciona un servicio de Discovery (los “Servicios Discovery”), que permite a los desarrolladores de aplicaciones móviles que utilizan los Servicios Discovery (nuestros “Clientes”) proporcionar recomendaciones y resultados personalizados, así como enlaces basados en la intención en sus aplicaciones, que les brindan a sus usuarios finales (“Usuario” o “Usuarios”) acceso simplificado para completar una acción (por ejemplo, identificar restaurantes cercanos). Al dar su consentimiento a estos Términos o utilizar de otro modo los Servicios Discovery en aplicaciones que han integrado los Servicios Discovery, usted acepta regirse por estos Términos y condiciones del usuario final de Discovery (los “Términos”). Al aceptar estos Términos, usted garantiza que está autorizado a aceptar estos Términos. SI NO ACEPTA ESTOS TÉRMINOS Y CONDICIONES DEL USUARIO FINAL DE DISCOVERY, NO ACTIVE NI UTILICE DE OTRO MODO LOS SERVICIOS DISCOVERY.
AVISO IMPORTANTE: ESTOS TÉRMINOS ESTÁN SUJETOS A ARBITRAJE VINCULANTE Y UNA RENUNCIA A LOS DERECHOS DE DEMANDA COLECTIVA, SEGÚN SE DESCRIBE MÁS ADELANTE. LEA ATENTAMENTE.
Todas las referencias a “usted” o “su”, según corresponda, se remiten a la persona que accede, utiliza o participa en los Servicios Discovery de cualquier manera, y cada uno de sus herederos, cesionarios y sucesores. Si utiliza los Servicios Discovery en nombre de una entidad, usted declara y garantiza que tiene la autoridad para vincular a esa entidad, su aceptación de los Términos se considerará una aceptación por parte de esa entidad, y los pronombres “usted” y “su” en el presente se referirán a esa entidad y a los directores, ejecutivos, empleados y agentes de la misma.
Podemos realizar cambios a estos Términos cuando lo estimemos oportuno. Cuando lo hagamos, actualizaremos la fecha de la “Última actualización” indicada anteriormente. Usted tiene la responsabilidad de revisar estos Términos con frecuencia y mantenerse informado sobre cualquier cambio en ellos. La versión vigente en ese momento de estos Términos reemplazará a todas las versiones anteriores. Usted acepta que si continúa usando los Servicios Discovery después de que se hayan publicado dichos cambios, se considerará que acepta dichos Términos revisados.
Tenga en cuenta que estos Términos solo se aplican a los Servicios Discovery. Branch también ofrece un sitio web y otros servicios, algunos de los cuales pueden ser accesibles para los Usuarios que hacen clic en un enlace de Branch o interactúan con una aplicación o sitio web de un Cliente u otra entidad. Para conocer los términos aplicables al sitio web de Branch y otros servicios de Branch, excluidos los Servicios Discovery, revise los términos de Branch publicados aquí. También debe revisar los términos y condiciones que un Cliente u otra entidad pueda imponerle a través del uso de su aplicación o sitio web.
REQUISITOS DE USO
Los Servicios Discovery no pueden ser usados por personas menores de 13 años (y en ciertas jurisdicciones menores de 16 años). Al utilizar los Servicios Discovery, usted declara y garantiza que tiene al menos 13 años de edad, o más, si la ley exige que sea mayor para que Branch le proporcione los Servicios Discovery sin el consentimiento de los padres.
LICENCIA PARA USAR LOS SERVICIOS DISCOVERY
Sujeto a su cumplimiento de estos términos y condiciones, Branch le otorga una licencia limitada, mundial, intransferible, no exclusiva y revocable para usar los Servicios Discovery. Sus derechos a usar los Servicios Discovery están limitados por todos los términos y condiciones establecidos en estos Términos, así como cualquier otro término que nuestros Clientes puedan imponerle.
USO DE NUESTROS SERVICIOS DISCOVERY; POLÍTICAS Y RESTRICCIONES
Usted es el único responsable de cualquier contenido y otro material que envíe en una consulta, o de la información que transmita de otro modo a través de o con los Servicios Discovery. Usted acepta que al usar los Servicios Discovery:
- cumplirá con todas las leyes aplicables, incluidas, entre otras, las leyes de privacidad, las leyes de propiedad intelectual, las leyes contra correos no deseados y los requisitos reglamentarios;
- no transmitirá ningún material que contenga virus de software ni ningún otro código, archivo o programa informático diseñado para interrumpir, destruir o limitar la funcionalidad de cualquier software o hardware informático o equipo de telecomunicaciones;
- no interferirá ni interrumpirá los Servicios Discovery o los servidores o redes conectados a los Servicios Discovery, ni desobedecerá ningún requisito, procedimiento, política o reglamentación de las redes conectadas a los Servicios Discovery;
- no desarrollará, apoyará ni utilizará ninguna herramienta automatizada (p. ej., robots, spiders) para acceder a los Servicios Discovery o utilizarlos, o hacer scrape a los Servicios Discovery o copiar de otro modo datos de los Servicios Discovery;
- no eludirá ni deshabilitará ninguna gestión de derechos digitales, normas de uso u otras características de los Servicios Discovery;
- no realizará ingeniería inversa, descompilará, desensamblará, descifrará ni intentará obtener el código fuente de los Servicios Discovery o cualquier tecnología relacionada que no sea de código abierto; y
- no participará en acciones de “framing”, “mirroring” u otra clase de acción que simule la apariencia o función de los Servicios Discovery.
Usted reconoce y acepta que su uso de los Servicios Discovery depende del acceso a los servicios de telecomunicaciones e Internet. Usted es el único responsable de adquirir y mantener todos los servicios de telecomunicaciones e Internet y otro hardware y software necesarios para acceder a los Servicios Discovery y utilizarlos, incluidos, entre otros, todos y cada uno de los costos, tarifas, gastos e impuestos de cualquier tipo relacionados con lo anterior. Branch no es responsable de ninguna pérdida o corrupción de datos, pérdida de comunicaciones o cualquier otra pérdida o daño de cualquier tipo que surja de dichos servicios de telecomunicaciones e Internet.
NOTA PARA LOS RESIDENTES DE LA UE: si es consumidor y tiene su residencia habitual en la UE, según las leyes de su país, puede aplicarse lo siguiente: Haremos todo lo posible para garantizar que la disponibilidad de los Servicios Discovery sea ininterrumpida y que las transmisiones no tengan errores. Sin embargo, debido a la naturaleza de Internet, esto no se puede garantizar. Además, su acceso a los Servicios Discovery también puede suspenderse o restringirse ocasionalmente para poder efectuar reparaciones, mantenimiento o la introducción de nuevas instalaciones o servicios. Intentaremos limitar la frecuencia y la duración de dichas suspensiones o restricciones.
CANCELACIÓN
Usted reconoce y acepta que Branch, a su entera discreción, puede cancelar la prestación de los Servicios Discovery sin previo aviso por cualquier motivo y en cualquier momento. Usted acepta que Branch no será responsable ante usted por la cancelación por parte de Branch. Aquellas secciones que por su naturaleza se esperaría razonablemente que preserven su validez y se sigan aplicando tras la cancelación o vencimiento de estos Términos, efectivamente preservarán su validez y se seguirán aplicando. Estas secciones incluyen, entre otras, las secciones de Cancelación, Política de privacidad y derechos de datos, Derechos de propiedad exclusiva, Limitación de responsabilidad, Indemnización y exención, Arbitraje y renuncia a demandas colectivas, y Avisos legales.
POLÍTICA DE PRIVACIDAD Y DERECHOS DE DATOS
Usted reconoce que ha recibido, leído y comprendido la Política de privacidad de Discovery. Al aceptar estos Términos, usted acepta la recopilación, el uso y la divulgación de datos por parte de Branch, incluidos, cuando corresponda, los datos personales, según se describe en nuestra Política de privacidad de Discovery, para fines que incluyen, entre otros, brindarle sugerencias personalizadas y adaptar los resultados del contenido a sus intereses.
Usted otorga a Branch una licencia no exclusiva, sublicenciable y transferible para usar, copiar, modificar, distribuir, publicar, procesar o anonimizar, información y contenido recopilado a través de los Servicios Discovery, incluidos, entre otros, (a) proporcionar, mantener, optimizar y mejorar los Servicios Discovery; (b) realizar investigaciones; (c) analizar y agregar sus datos (incluidos los datos anonimizados) con los datos de otros usuarios, y dichos datos agregados se denominan “Datos agregados”; (d) usar dichos Datos fusionados para realizar investigaciones y crear productos y servicios de datos y análisis; esto incluye propósitos como permitir que los clientes personalicen el contenido, anuncios o sus aplicaciones en función de la información recopilada a través de los Servicios Discovery; y (d) según se describa de otro modo en la Política de privacidad de Discovery. Usted renuncia a cualquier derecho de restitución que pueda tener sobre dicha información o contenido en virtud de la sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar en virtud de cualquier ley aplicable.
ENLACES Y CONTENIDO DE TERCEROS
Los Servicios Discovery pueden mostrar o contener enlaces a productos, servicios, aplicaciones y sitios web de terceros. Cualquier opinión, consejo, declaración, servicio, oferta u otra información que forme parte del contenido expresado, elaborado o suministrado por otros usuarios u otros terceros en los Servicios Discovery, que sea accesible a través de los Servicios Discovery o que pueda ubicarse mediante estos (en conjunto, “Contenido de terceros”) es del respectivo autor o productor y no es de Branch o sus accionistas, directores, ejecutivos, empleados, agentes o representantes. Branch no controla el Contenido de terceros y no garantiza la precisión, integridad o calidad de dicho Contenido de terceros. Branch no es responsable del desempeño de ningún Contenido de terceros ni de ninguna información o material publicitado en ningún Contenido de terceros, ni avala ni es responsable de estos. Al utilizar los Servicios Discovery, usted puede estar expuesto a contenido ofensivo, indecente u objetable. No somos responsables, directa o indirectamente, de ningún daño o pérdida que usted sufra por hacer uso de o depositar su confianza en cualquier bien, servicio o información disponible en o a través de cualquier servicio de terceros o Contenido de terceros. Es su responsabilidad evaluar la información, la opinión, el asesoramiento u otro contenido disponible en y a través de los Servicios Discovery.
Branch puede mostrar los resultados de búsqueda y las recomendaciones en función de cierta información que recopilamos y recibimos, como se describe con más detalle en nuestra Política de privacidad. Los resultados de búsqueda y las recomendaciones aparecen como resultado de algoritmos adoptados por Branch. Branch no asegura que los resultados de la búsqueda o las recomendaciones serán los más adecuados para las necesidades específicas del usuario.
Podemos cambiar o interrumpir cualquiera de los Servicios Discovery, y usted acepta que no tenemos la obligación de almacenar, mantener o proporcionarle una copia de cualquier contenido o información que usted u otros proporcionen, excepto en la medida requerida por la ley aplicable y según se indica en la Política de privacidad de Discovery.
DERECHOS DE PROPIEDAD EXCLUSIVA
Branch y sus licenciantes son propietarios exclusivos de todos los derechos, títulos e intereses sobre los Servicios Discovery, incluidos todos los derechos de propiedad intelectual y de propiedad exclusiva asociados. Usted reconoce que los Servicios Discovery están protegidos por leyes sobre derechos de autor, marcas comerciales y otras leyes de los Estados Unidos y otros países. Usted acepta no eliminar, alterar u ocultar ningún aviso de derechos de autor, marca comercial, marca de servicio u otros derechos de propiedad exclusiva incorporados a los Servicios Discovery o que los acompañen.
Branch puede proporcionarle un mecanismo para proporcionar comentarios, sugerencias e ideas, si así lo desea, sobre los Servicios Discovery (“Comentarios”). Usted acepta que Branch puede, a su entera discreción, usar los Comentarios que usted proporcione a Branch de cualquier manera, incluidas las mejoras y modificaciones futuras a los Servicios Discovery. Por el presente, usted otorga a Branch y a sus cesionarios una licencia perpetua, mundial, totalmente transferible, sublicenciable, totalmente pagada, irrevocable y libre de regalías para usar, reproducir, modificar, usar como base para obras derivadas, distribuir y mostrar los Comentarios de cualquier manera y para cualquier propósito, en cualquier medio, software o tecnología de cualquier tipo que exista actualmente o se desarrolle en el futuro, sin ninguna obligación de proporcionarle atribución o compensación a usted o a cualquier tercero. Usted renuncia a cualquier derecho de restitución que pueda tener sobre dicha información o contenido en virtud de la sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar en virtud de cualquier ley aplicable.
EXENCIÓN DE GARANTÍAS
Los Servicios Discovery se proporcionan “TAL CUAL ESTÁN”, sin garantía de ningún tipo. SIN LIMITAR LO ANTERIOR, BRANCH RECHAZA EXPLÍCITAMENTE CUALQUIER GARANTÍA DE APTITUD PARA EL COMERCIO, IDONEIDAD PARA UN PROPÓSITO PARTICULAR, GOCE PACÍFICO, CUMPLIMIENTO DE DERECHOS DE PROPIEDAD EXCLUSIVA DE TERCEROS O EXACTITUD DE LOS DATOS, Y CUALQUIER GARANTÍA QUE SURJA DEL CURSO DE LAS NEGOCIACIONES O COSTUMBRE COMERCIAL. Branch no garantiza la exactitud, integridad o utilidad de los Servicios Discovery. Usted utiliza y confía en los Servicios Discovery bajo su propio riesgo. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE CIERTAS GARANTÍAS EN CIERTAS CIRCUNSTANCIAS. EN CONSECUENCIA, ES POSIBLE QUE ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE NO SE APLIQUEN A SU CASO.
LIMITACIÓN DE RESPONSABILIDAD
EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEY Y SIN PERJUICIO DE CUALQUIER DISPOSICIÓN QUE ESTABLEZCA ALGO DIFERENTE, BRANCH NO SERÁ RESPONSABLE EN VIRTUD DE NINGUNA FUENTE DE RESPONSABILIDAD CONTRACTUAL, NEGLIGENCIA, RESPONSABILIDAD EXTRACONTRACTUAL, RESPONSABILIDAD OBJETIVA, INFRACCIÓN U OTRO FUNDAMENTO EN DERECHO DE COMMON LAW O DE EQUITY POR CUALQUIER PÉRDIDA DE USO DE LOS SERVICIOS DISCOVERY O CUALQUIER DAÑO DE CUALQUIER TIPO, YA SEA DIRECTO, INDIRECTO, INCIDENTAL, ESPECIAL, EMERGENTE O DAÑOS EJEMPLARES, INCLUIDOS, ENTRE OTROS, DAÑOS Y PERJUICIOS POR PÉRDIDA DE GANANCIAS, FONDO DE COMERCIO, USO, DATOS U OTRAS PÉRDIDAS INTANGIBLES (INCLUSO SI BRANCH HA SIDO INFORMADA DE LA POSIBILIDAD DE TALES DAÑOS), QUE SURJA COMO RESULTADO DEL USO QUE USTED HAGA DE LOS SERVICIOS DISCOVERY.
ESTA LIMITACIÓN DE RESPONSABILIDAD FORMA PARTE DE LA BASE DE LA NEGOCIACIÓN ENTRE USTED Y BRANCH, Y SE APLICARÁ A TODOS LOS RECLAMOS DE RESPONSABILIDAD (P. EJ., GARANTÍA, RESPONSABILIDAD EXTRACONTRACTUAL, NEGLIGENCIA, RESPONSABILIDAD CONTRACTUAL, LEY) E INCLUSO SI SE HA INFORMADO A BRANCH DE LA POSIBILIDAD DE DICHO DAÑO.
ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN O EXCLUSIÓN DE RESPONSABILIDAD. EN CONSECUENCIA, ES POSIBLE QUE ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE NO SE APLIQUEN A SU CASO.
NOTA PARA LOS RESIDENTES DE LA UE: si es consumidor y tiene su residencia habitual en la UE, según las leyes de su país, puede aplicarse lo siguiente: No seremos responsables de (i) las pérdidas que no fueron causadas por un incumplimiento de nuestra parte; o (ii) cualquier pérdida comercial (incluida la pérdida de ganancias, ingresos, contratos, ahorros anticipados, datos, fondo de comercio o malversación de dinero); o (iii) cualquier pérdida indirecta o emergente que no fuera previsible tanto para usted como para nosotros cuando comenzó a utilizar los Servicios Discovery. No seremos responsables de ninguna demora o incumplimiento de nuestras obligaciones en virtud de estas condiciones si la demora o el incumplimiento surgen de cualquier causa que esté fuera de nuestro control razonable. Las leyes de algunos países no permiten algunas o todas las limitaciones descritas anteriormente. Si estas leyes se aplican a usted, es posible que algunas o todas las limitaciones anteriores no se apliquen a usted y que usted cuente con derechos adicionales.
INDEMNIZACIÓN Y EXENCIÓN
Usted acepta liberar e indemnizar, defender y eximir de responsabilidad a Branch y a sus empresas matrices, subsidiarias, filiales y agentes, así como a los ejecutivos, directores, empleados, accionistas y representantes de cualquiera de las entidades anteriores, de y contra todas y cada una de las pérdidas, responsabilidades, gastos, daños y perjuicios, costos (incluidos los honorarios de abogados y costas judiciales), reclamaciones, acciones, consultas o investigaciones de cualquier tipo que surjan o resulten de su violación de estos Términos. Branch se reserva el derecho, a su propio cargo, de asumir la defensa y el control exclusivos de cualquier asunto que de otro modo esté sujeto a indemnización por su parte y, en dicho caso, usted acepta cooperar con Branch en la defensa ante dicha causa.
Si usted es residente de California, renuncia a la sección 1542 del Código Civil de California, que establece lo siguiente:
una exención general no se extiende a las reclamaciones que el acreedor o la parte exonerante no conoce o sospecha que existen a su favor al momento de firmar la exención y que, de haberlas conocido, habrían tenido un efecto sustancial sobre su acuerdo con el deudor o la parte exonerada.
Si no es residente de California, renuncia a sus derechos en virtud de cualquier ley o principio de derecho de common law similar a la sección 1542 que rige sus derechos en la jurisdicción de su residencia.
ARBITRAJE Y RENUNCIA A DEMANDAS COLECTIVAS
DEBE LEER ESTA SECCIÓN DETENIDAMENTE, YA QUE PUEDE TENER UN EFECTO SIGNIFICATIVO SOBRE SUS DERECHOS LEGALES, INCLUIDO SU DERECHO A PRESENTAR UNA DEMANDA ANTE UN TRIBUNAL.
Alcance: usted y Branch acuerdan que estos Términos remiten al comercio interestatal y que la Ley Federal de Arbitraje rige la interpretación y aplicación de estas disposiciones de arbitraje. Esta sección está destinada a interpretarse ampliamente y rige todas y cada una de las disputas entre nosotros, incluidas, entre otras, las reclamaciones que surjan de o se relacionen con cualquier aspecto de la relación entre nosotros, ya sea que se basen en responsabilidad contractual, responsabilidad extracontractual, ley, fraude, tergiversación o cualquier otro fundamento legal; las reclamaciones que surgieron antes de estos Términos o cualquier acuerdo anterior (incluidas, entre otras, las reclamaciones relacionadas con publicidad); y las reclamaciones que puedan surgir después de la extinción de estos Términos. Las únicas disputas excluidas de esta amplia prohibición son el litigio de ciertos reclamos de propiedad intelectual y casos para juzgados de casos de menor cuantía, según se establece a continuación.
Resolución inicial de disputas: puede comunicarse con nosotros a info@branch.io para abordar cualquier inquietud que pueda tener con respecto a los Servicios Discovery. Branch puede resolver la mayoría de las inquietudes rápidamente a satisfacción de nuestros usuarios. Usted y Branch acuerdan hacer todo lo posible a través de los procesos internos de resolución de disputas de Branch para resolver cualquier disputa, reclamación, pregunta o desacuerdo y participar en negociaciones de buena fe, lo cual será una condición para que cualquiera de las partes inicie una demanda o arbitraje.
Arbitraje vinculante: si las partes no llegan a una solución acordada dentro de un periodo de treinta (30) días desde el momento en que se inicia la resolución informal de disputas en virtud de la disposición inicial de resolución de disputas, cualquiera de las partes puede iniciar un arbitraje vinculante como el único medio para resolver reclamaciones, sujeto a las excepciones y las estipulaciones establecidas a continuación. Salvo las excepciones establecidas más adelante, cualquier reclamación que pueda tener contra Branch debe resolverse mediante arbitraje vinculante ante la American Arbitration Association (“AAA”) utilizando su Reglamento de Arbitraje del Consumidor, con las respectivas modificaciones introducidas por estos Términos, y este procedimiento será administrado por la AAA y resuelto por un solo árbitro. El reglamento de la AAA está disponible en línea en www.adr.org o llamando a la AAA al 1-800-778-7879. El árbitro está vinculado por los Términos del presente.
El árbitro, y no cualquier tribunal o agencia federal, estatal o local, tendrá autoridad exclusiva para resolver todas las disputas que surjan de o en relación con la interpretación, aplicabilidad, exigibilidad o elaboración de estos Términos, lo cual incluye, entre otros, cualquier reclamación en la que se alegue que la totalidad o una parte de estos Términos es nula o anulable, o en la que se busque determinar si una reclamación está sujeta a arbitraje. El árbitro estará facultado a otorgar cualquier reparación que esté disponible en un tribunal en virtud del common law o de equity. El laudo arbitral deberá ser elaborado por escrito y será vinculante para las partes, e igualmente podrá registrarse como sentencia en cualquier tribunal de jurisdicción competente.
Usted comprende y acepta que al celebrar estos Términos, usted y Branch renuncian al derecho a un juicio por jurado o a un juicio ante un juez en un tribunal de justicia ordinaria. En ausencia de esta disposición de arbitraje, usted y Branch podrían haber tenido el derecho o la oportunidad de resolver disputas en un tribunal de justicia ordinaria, ante un juez o jurado, o de participar o ser representados en un caso presentado en un tribunal por otros (incluido el procedimiento de demanda colectiva). Otros derechos que tendría si acudiera a un tribunal, como el derecho a apelar y a ciertos tipos de procedimientos de conocimiento y presentación de pruebas, pueden ser más limitados o es posible que se prescinda de ellos.
Si usted es residente de los Estados Unidos, el arbitraje puede tener lugar en el condado donde reside al momento de la presentación. En el caso de las personas que residen fuera de los Estados Unidos, el arbitraje se iniciará en el estado de California, Estados Unidos de América. Además, usted y Branch acuerdan someterse a la competencia personal de cualquier tribunal federal o estatal en el Distrito Norte de California para exigir la realización del arbitraje, suspender procedimientos a la espera de la finalización del arbitraje o confirmar, modificar, anular o dictar sentencia sobre el laudo dictado por el árbitro.
Costos de arbitraje: el pago de todos los costos y gastos de presentación, administración y del árbitro impuestos por la AAA se regirá por las normas de la AAA, siempre que si usted inicia un arbitraje contra Branch y el valor de la reparación solicitada es de diez mil dólares (USD 10 000) o menos, Branch adelantará todos los costos y gastos de presentación, administrativos y de arbitraje impuestos por la AAA (sujetos al reembolso según se establece a continuación). Si se aplican las circunstancias de la oración anterior, pero el valor de la reparación solicitada supera los diez mil dólares (USD 10 000) y usted le demuestra al árbitro que dichos costos y gastos serían prohibitivamente más costosos que un procedimiento en la justicia ordinaria, entonces Branch pagará el monto de dichos costos y gastos que el árbitro determine necesarios para evitar que el arbitraje sea prohibitivamente más costoso que un procedimiento en la justicia ordinaria (sujeto a reembolso según se establece a continuación). En caso de que el árbitro determine que todas las reclamaciones que usted afirma en el arbitraje son frívolas de acuerdo con la Norma Federal de Procedimiento Civil 11, usted acepta reembolsar a Branch todos los costos y gastos que Branch pagó y que usted habría estado obligado a pagar en virtud de las normas de la AAA.
Renuncia a demandas colectivas: USTED COMPRENDE Y ACEPTA QUE TANTO USTED COMO BRANCH SE SOMETERÁN AL PROCEDIMIENTO DE ARBITRAJE CADA UNO A TÍTULO INDIVIDUAL, Y NO COMO REPRESENTANTES O MIEMBROS DE UN GRUPO. Esto significa que usted y Branch no pueden unirse a una reclamación con ninguna otra persona o entidad, y no habrá autoridad que permita desarrollar un arbitraje mediante un procedimiento de demanda colectiva. Si algún tribunal o árbitro determina que la renuncia a demandas colectivas establecida en esta sección de Arbitraje y renuncia a demandas colectivas es nula o inaplicable por cualquier motivo o que un arbitraje se puede desarrollar mediante un procedimiento de demanda colectiva, entonces las disposiciones de arbitraje en esta sección se considerarán nulas y sin efecto en su totalidad y se considerará que las partes no han acordado resolver las disputas mediante arbitraje.
Excepciones: sin perjuicio de la decisión de las partes de resolver todas las disputas mediante arbitraje, cualquiera de las partes puede iniciar una acción ante un tribunal estatal o federal para proteger sus derechos de propiedad intelectual (es decir, patentes, derechos de autor, derechos morales, marcas comerciales y secretos comerciales, pero no derechos de privacidad o publicidad). Cualquiera de las partes también puede solicitar una reparación en un juzgado para casos de menor cuantía por disputas o reclamos dentro del alcance de la jurisdicción de ese tribunal.
Derecho a excluirse: usted tiene derecho a excluirse y no acatar las disposiciones de arbitraje y renuncia a demandas colectivas establecidas en esta sección de Arbitraje y renuncia a demandas colectivas enviando una notificación por escrito de su decisión de excluirse a la siguiente dirección: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040 La notificación debe enviarse en el plazo que sea más extenso entre los dos siguientes: dentro de los 30 días posteriores al 30 de diciembre de 2024 o su primer uso de los Servicios Discovery; de lo contrario, estará obligado a someter a arbitraje las disputas de acuerdo con los términos de esos párrafos. Si opta por excluirse de estas disposiciones de arbitraje, Branch tampoco estará obligada a acatarlas.
Cambios en esta sección: Branch proporcionará un aviso con treinta (30) días de anticipación sobre cualquier cambio que tenga efecto sobre el contenido de esta sección de Arbitraje y renuncia a demandas colectivas ya sea mediante la actualización de estos Términos, el envío de un mensaje o el suministro de otro tipo de notificación para usted cuando esté utilizando los Servicios Discovery. Las enmiendas entrarán en vigencia treinta (30) días después de que se actualicen en estos Términos o se le envíen.
Los cambios en esta sección se aplicarán de manera prospectiva únicamente a las reclamaciones que surjan después del trigésimo (30.º) día. Si un tribunal o árbitro decide que esta subsección sobre “Cambios en esta sección” no es exigible o válida, esta subsección se separará de la sección titulada “Arbitraje y renuncia a demandas colectivas”, y el tribunal o árbitro aplicará la primera sección de Arbitraje y renuncia a demandas colectivas existente después de que usted haya comenzado a utilizar los Servicios Discovery.
AVISOS LEGALES
Derecho aplicable. Estos Términos y todos los asuntos que surjan o se relacionen con estos Términos se regirán por las leyes del estado de California, sin tener en cuenta sus disposiciones sobre conflictos de leyes. La Convención de las Naciones Unidas sobre los Contratos de Compraventa Internacional de Mercaderías no se aplicará al presente documento.
Jurisdicción. Cualquier acción o procedimiento legal que surja o se relacione con estos Términos y no esté sujeto a arbitraje se presentará exclusivamente en los tribunales estatales o federales ubicados en el Distrito Norte de California. Usted y Branch por el presente acuerdan someterse a la jurisdicción de, y acuerdan que el organismo competente para conocer de estos casos es, los tribunales antes mencionados en cualquier acción o procedimiento legal.
Notificación de actos procesales. Asimismo, usted acepta la notificación de actos procesales por correo postal y, por el presente, renuncia a todas y cada una de las objeciones jurisdiccionales y territoriales de las que disponga de otro modo.
Ausencia de renuncia. El hecho de que no exijamos el cumplimiento de cualquier derecho o disposición en estos Términos no constituirá una renuncia a dicho derecho o disposición, a menos que lo reconozcamos y aceptemos por escrito.
Cesión. Usted no podrá ceder, transferir o sublicenciar estos Términos, salvo que cuente con el consentimiento previo por escrito de Branch. Branch puede transferir y ceder cualquiera de sus derechos y obligaciones en virtud de estos Términos libremente y sin necesidad de consentimiento.
Plazo de prescripción. Usted acepta que, independientemente de cualquier norma o ley que indique lo contrario, cualquier reclamación que surja de o se relacione con los Servicios Discovery debe presentarse dentro de un (1) año después de que se surja el motivo que da pie a la acción. De lo contrario, se prohibirá de manera permanente la presentación de una demanda basada en dicho motivo. Sin perjuicio de lo anterior, este plazo de prescripción no se aplicará a los residentes de Nueva Jersey.
Encabezados de sección. Los encabezados de sección de estos Términos se introducen únicamente para facilidad de lectura y no tienen ningún efecto jurídico o contractual.
Acuerdo completo. Estos Términos, junto con la Política de privacidad de Discovery y cualquier otro aviso legal o términos y condiciones adicionales o políticas que rigen el uso de los Servicios Discovery, constituirán el acuerdo completo entre usted y Branch con respecto a los Servicios Discovery. Salvo que se indique explícitamente en el presente, si un tribunal de jurisdicción competente considera que alguna disposición de los Términos no es válida, la invalidez de dicha disposición no afectará la validez de las disposiciones restantes de los Términos, los cuales permanecerán en pleno vigor y efecto.
NOTA PARA LOS RESIDENTES DE LA UE: si es consumidor y tiene su residencia habitual en la UE, según las leyes de su país, puede aplicarse lo siguiente: usted disfruta adicionalmente de la protección que le otorgan las disposiciones obligatorias de la ley de su país de residencia. Ambos aceptamos someternos a la competencia no exclusiva de los tribunales del estado de California, lo que significa que usted puede presentar una reclamación para hacer cumplir sus derechos de protección al consumidor en relación con estos Términos en California o en el país de la UE en el que vive. Si reside en la UE, la Comisión Europea proporciona una plataforma de resolución de disputas en línea, a la que puede acceder en el siguiente enlace: https://ec.europa.eu/consumers/odr. No participamos en esta plataforma, por lo que si desea informarnos un asunto, le pedimos que se comunique con nosotros.
COMUNÍQUESE CON NOSOTROS
Si tiene alguna pregunta o sugerencia con respecto a estos Términos, comuníquese con nosotros en los siguientes datos de contacto:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
o por correo electrónico a discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
o por correo electrónico a discoveryprivacy@branch.io
Warunki korzystania przez użytkowników końcowych z usług Discovery
Ostatnia aktualizacja: 30 grudnia 2024 r
Wprowadzenie
Branch Metrics, Inc. („Branch”, „my” lub „nas”) świadczy usługę Discovery („Usługi Discovery”), która umożliwia deweloperom aplikacji mobilnych korzystających z Usług Discovery („nasi „Klienci”) dostarczanie spersonalizowanych rekomendacji i wyników oraz linków opartych na intencjach do swoich aplikacji, pozwalającym użytkownikom końcowym („Użytkownik” lub „Użytkownicy”) na uproszczony dostęp do ukończenia działania (na przykład w celu identyfikacji pobliskich restauracji). Zgoda na niniejsze Warunki lub korzystanie w inny sposób z Usług Discovery w aplikacjach, które zintegrowały Usługi Discovery, oznacza zgodę na przestrzeganie niniejszych Warunków korzystania przez użytkowników końcowych z usług Discovery („Warunki”). Zgoda na niniejsze Warunki oznacza Twoją gwarancję, że jesteś upoważniony/upoważniona do wyrażenia zgody na niniejsze Warunki. JEŚLI NIE AKCEPTUJESZ NINIEJSZYCH WARUNKÓW KORZYSTANIA PRZEZ UŻYTKOWNIKÓW KOŃCOWYCH Z USŁUG DISCOVERY, NIE POWINIENEŚ/NIE POWINNAŚ AKTYWOWAĆ ANI W INNY SPOSÓB KORZYSTAĆ Z USŁUG DISCOVERY.
WAŻNA INFORMACJA: NINIEJSZE WARUNKI PODLEGAJĄ WIĄŻĄCEMU ARBITRAŻOWI I ZRZECZENIU SIĘ PRAW DO POWÓDZTWA ZBIOROWEGO, ZGODNIE Z OPISEM PONIŻEJ. PROSZĘ UWAŻNIE PRZECZYTAĆ.
Wszystkie odniesienia do „Ty”, „Ciebie” lub „Twoje”, w zależności od przypadku, oznaczają osobę, która uzyskuje dostęp, korzysta i/lub uczestniczy w Usługach Discovery w jakikolwiek sposób oraz każdego Twojego spadkobiercę, cesjonariusza i następcę prawnego. Jeśli korzystasz z Usług Discovery w imieniu podmiotu, oświadczasz i gwarantujesz, że masz upoważnienie do składania oświadczeń woli w imieniu tego podmiotu; Twoja akceptacja Warunków zostanie uznana za akceptację przez ten podmiot, a „Ty”, „Ciebie” lub „Twoje” w niniejszym dokumencie odnoszą się do tego podmiotu, jego dyrektorów, członków zarządu, pracowników i agentów.
Od czasu do czasu możemy wprowadzać zmiany w niniejszych Warunkach. W takim przypadku zmienimy datę „Ostatniej aktualizacji” podaną powyżej. Twoim obowiązkiem jest częste przeglądanie niniejszych Warunków i pozostawanie na bieżąco z wszelkimi w nich zmianami. Aktualna wersja niniejszych Warunków zastępuje wszystkie wcześniejsze wersje. Zgadzasz się, że dalsze korzystanie z Usług Discovery po opublikowaniu takich zmian będzie oznaczać akceptację takich zmienionych Warunków.
Należy pamiętać, że niniejsze Warunki mają zastosowanie wyłącznie do Usług Discovery. Branch oferuje również stronę internetową i inne usługi, z których niektóre mogą być dostępne dla Użytkowników, którzy klikną łącze Branch lub wejdą w interakcję z aplikacją lub stroną internetową Klienta lub innego podmiotu. Warunki mające zastosowanie do strony internetowej Branch i innych usług Branch, z wyłączeniem Usług Discovery, można znaleźć w Warunkach Branch zamieszczonych tutaj. Należy również zapoznać się z wszelkimi warunkami korzystania, które Klient lub inny podmiot może nałożyć na Ciebie poprzez korzystanie przez Ciebie z jego aplikacji lub strony internetowej.
KWALIFIKOWALNOŚĆ
Usługi Discovery nie są przeznaczone do użytku przez osoby poniżej 13. roku życia (a w niektórych jurysdykcjach poniżej 16. roku życia). Korzystając z Usług Discovery, oświadczasz i gwarantujesz, że masz co najmniej 13 lat, lub więcej, jeśli prawo wymaga, abyś był starszy/była starsza, aby spółka Branch mogła świadczyć Ci Usługi Discovery bez zgody rodziców.
LICENCJA NA KORZYSTANIE Z USŁUG DICOVERY
O ile będziesz przestrzegać niniejszych warunków, Branch udziela Ci ograniczonej, obowiązującej na całym świecie, nieprzenoszalnej, niewyłącznej i odwołalnej licencji na korzystanie z Usług Discovery. Twoje prawa do korzystania z Usług Discovery są ograniczone przez wszystkie warunki określone w niniejszych Warunkach oraz wszelkie inne warunki, które mogą być nałożone na Ciebie przez naszych klientów.
KORZYSTANIE Z NASZYCH USŁUG DISCOVERY; POLITYKI I OGRANICZENIA
Ponosisz wyłączną odpowiedzialność za wszelkie treści i inne materiały przesyłane w ramach zapytania lub za informacje przesyłane w inny sposób za pośrednictwem Usług Discovery. Korzystając z Usług Discovery, zgadzasz się:
- przestrzegać wszystkich obowiązujących przepisów prawa, w tym między innymi przepisów dotyczących prywatności, praw własności intelektualnej, przepisów antyspamowych oraz wymogów regulacyjnych;
- nie przekazywać żadnych materiałów zawierających wirusy oprogramowania lub jakikolwiek inny kod komputerowy, pliki lub programy mające na celu przerwanie, zniszczenie lub ograniczenie funkcjonalności jakiegokolwiek oprogramowania komputerowego bądź sprzętu komputerowego lub telekomunikacyjnego;
- nie zakłócać Usług Discovery, serwerów lub sieci podłączonych do Usług Discovery ani nie naruszać żadnych wymogów, procedur, polityk ani przepisów dotyczących sieci podłączonych do Usług Discovery;
- nie opracowywać, nie wspierać ani nie wykorzystywać żadnych zautomatyzowanych narzędzi (np. robotów, pająków) w celu uzyskania dostępu do Usług Discovery lub korzystania z nich, ani nie pobierać danych z Usług Discovery ani w inny sposób nie kopiować danych z Usług Discovery;
- nie omijać ani nie wyłączać żadnego zarządzania prawami cyfrowymi, reguł użytkowania ani innych funkcji Usług Discovery;
- nie dokonywać inżynierii wstecznej, nie dekompilować, nie dezasemblować, nie rozszyfrowywać ani nie podejmować żadnych innych prób uzyskania kodu źródłowego Usług Discovery lub jakiejkolwiek powiązanej technologii, która nie jest oprogramowaniem open source; oraz
- nie podejmować działań polegających na „ramkowaniu”, „odwzorowywaniu” ani w inny sposób symulowaniu wyglądu lub funkcji Usług Discovery.
Przyjmujesz do wiadomości i zgadzasz się, że korzystanie przez Ciebie z Usług Discovery zależy od dostępu do usług telekomunikacyjnych i internetowych. Ponosisz wyłączną odpowiedzialność za nabycie i utrzymanie wszystkich usług telekomunikacyjnych i internetowych oraz innego sprzętu i oprogramowania wymaganego do uzyskania dostępu do Usług Discovery i korzystania z nich, w tym w szczególności pokrycie wszelkich kosztów, opłat, wydatków i podatków wszelkiego rodzaju związanych z powyższym. Branch nie ponosi odpowiedzialności za utratę lub uszkodzenie danych, utratę komunikacji lub jakąkolwiek inną utratę lub uszkodzenie jakiegokolwiek rodzaju wynikające z takich usług telekomunikacyjnych i internetowych.
UWAGA DLA MIESZKAŃCÓW UE:Jeśli jesteś konsumentem i Twoje miejsce zwykłego pobytu znajduje się w UE, w zależności od przepisów obowiązujących w Twoim kraju, mogą mieć zastosowanie następujące zasady: Dołożymy wszelkich starań, aby zapewnić nieprzerwaną dostępność Usług Discovery oraz aby transmisje były wolne od błędów. Jednak ze względu na charakter Internetu nie można tego zagwarantować. Ponadto dostęp do Usług Discovery może być czasami zawieszony lub ograniczony w celu umożliwienia napraw, konserwacji lub wprowadzenia nowych obiektów lub usług. Postaramy się ograniczyć częstotliwość i czas trwania takiego zawieszenia lub ograniczenia.
ZAKOŃCZENIE ŚWIADCZENIA USŁUG
Przyjmujesz do wiadomości i zgadzasz się, że Branch, według własnego uznania, może w dowolnym momencie zakończyć świadczenie Usług Discovery bez wcześniejszego powiadomienia. Zgadzasz się, że Branch nie ponosi wobec Ciebie odpowiedzialności za zakończenie świadczenia usług przez Branch. Punkty, co do których ze względu na ich charakter można by zasadnie oczekiwać, że zachowają ważność, pozostaną w mocy po zakończeniu świadczenia usług lub wygaśnięciu niniejszych Warunków, w tym między innymi Punkty dotyczące Zakończenia świadczenia usług, Polityki prywatności i praw do danych, Praw własności, Ograniczenia odpowiedzialności, Zwolnienia z odpowiedzialności, Arbitrażu i zrzeczenia się prawa do powództwa zbiorowego oraz Powiadomień prawnych.
POLITYKA PRYWATNOŚCI I PRAWA DO DANYCH
Potwierdzasz, że otrzymałeś/otrzymałaś Politykę prywatności Usług Discovery, przeczytałeś/przeczytałaś ją i zrozumiałeś/zrozumiałaś. Wyrażając zgodę na niniejsze Warunki, wyrażasz zgodę na gromadzenie, wykorzystywanie i ujawnianie przez Branch danych, w tym, w stosownych przypadkach, danych osobowych, zgodnie z opisem w naszej Polityce prywatności Usług Discovery, w tym na dostarczanie Ci spersonalizowanych sugestii i dostosowywanie wyników treści do Ciebie.
Przyznajesz Branch obowiązującą na całym świecie, niewyłączną, podlegającą sublicencjonowaniu, zbywalną licencję na użytkowanie, kopiowanie, modyfikowanie dystrybucję, publikowanie, przetwarzanie i/lub poddawanie anonimizacji, informacji i treści gromadzonych za pośrednictwem Usług Discovery, w tym między innymi (a) w celu zapewnienia, utrzymania, optymalizacji i ulepszania Usług Discovery; (b) w celu prowadzenia badań; (c) w celu analizy i agregowania danych (w tym danych zanonimizowanych) z danymi innych użytkowników; takie zagregowane dane to „Dane zbiorcze”; (d) w celu wykorzystywania takich Danych zbiorczych do prowadzenia badań i tworzenia produktów i usług analitycznych, w tym umożliwienia Klientom dostosowania treści, reklam lub ich aplikacji na podstawie informacji zebranych za pośrednictwem Usług Discovery; oraz (d) w celach opisanych w Polityce prywatności Usług Discovery. Zrzekasz się wszelkich praw do zwrotu, które mogą Ci przysługiwać w odniesieniu do takich informacji lub treści zgodnie z art. 30A Ustawy o prawie autorskim z 1957 r. (jeśli znajdujesz się w Indiach) lub jakimkolwiek podobnym zapisem obowiązującego prawa.
LINKI I TREŚCI OSÓB TRZECICH
Usługi Discovery mogą wyświetlać lub zawierać łącza do produktów, usług, aplikacji i witryn internetowych stron trzecich. Wszelkie opinie, porady, oświadczenia, usługi, oferty lub inne informacje, które stanowią część treści wyrażonych, autoryzowanych lub udostępnianych przez innych użytkowników lub inne strony trzecie w Usługach Discovery, lub które są dostępne za pośrednictwem Usług Discovery lub mogą być zlokalizowane za pośrednictwem Usług Discovery (łącznie „Treści osób trzecich”), są własnością odpowiednich autorów lub producentów, a nie Branch lub jego akcjonariuszy, dyrektorów, członków zarządu, pracowników, agentów lub przedstawicieli. Branch nie kontroluje Treści osób trzecich i nie gwarantuje dokładności, integralności ani jakości takich Treści osób trzecich. Branch nie popiera ani nie ponosi odpowiedzialności za jakiekolwiek Treści osób trzecich ani za jakiekolwiek informacje lub materiały reklamowane w Treściach osób trzecich. Korzystając z Usług Discovery, możesz być narażony/narażona na obraźliwe, nieprzyzwoite lub budzące zastrzeżenia treści. Nie ponosimy odpowiedzialności, bezpośrednio ani pośrednio, za jakiekolwiek szkody lub straty spowodowane korzystaniem przez Ciebie z jakichkolwiek towarów, usług lub informacji dostępnych w ramach lub za pośrednictwem usług stron trzecich lub Treści osób trzecich. Do Twojej odpowiedzialności należy ocena informacji, opinii, porad lub innych treści dostępnych w Usługach Discovery i za ich pośrednictwem.
Branch może wyświetlać wyniki wyszukiwania i rekomendacje w oparciu o pewne informacje, które gromadzimy i otrzymujemy, zgodnie z bardziej szczegółowym opisem w naszej Polityce prywatności. Wyniki wyszukiwania i rekomendacje pojawiają się w wyniku zastosowania algorytmów przyjętych przez Branch. Branch nie oświadcza, że wyniki wyszukiwania lub rekomendacje będą najbardziej odpowiednie do konkretnych potrzeb użytkownika.
Możemy zmienić lub przerwać świadczenie Usług Discovery, a Ty zgadzasz się, że nie mamy obowiązku przechowywania, utrzymywania ani dostarczania Ci kopii jakichkolwiek treści lub informacji dostarczonych przez Ciebie lub inne osoby, z wyjątkiem zakresu wymaganego przez obowiązujące prawo i zgodnie z Polityką prywatności Usług Discovery.
PRAWA WŁASNOŚCI
Branch i jej licencjodawcy są wyłącznymi właścicielami wszelkich praw, tytułów i udziałów w Usługach Discovery, w tym wszelkiej związanej z nimi własności intelektualnej i praw własności. Przyjmujesz do wiadomości, że Usługi Discovery są chronione prawami autorskimi, znakami towarowymi i innymi przepisami prawa Stanów Zjednoczonych i innych krajów. Zobowiązujesz się nie usuwać, nie zmieniać ani nie zasłaniać żadnych informacji o prawach autorskich, znakach towarowych, znakach usługowych ani innych prawach własności zawartych w Usługach Discovery lub towarzyszących Usługom Discovery.
Branch może zapewnić Ci mechanizm przekazywania informacji zwrotnych, sugestii i pomysłów na temat Usług Discovery („Informacje zwrotne”), jeśli wyrazisz na to zgodę. Zgadzasz się, że Branch może, według własnego uznania, wykorzystywać Informacje zwrotne przekazane przez Ciebie Branch w dowolny sposób, w tym w przyszłych ulepszeniach i modyfikacjach Usług Discovery. Niniejszym udzielasz Branch i jego cesjonariuszom wieczystej, obowiązującej na całym świecie, w pełni zbywalnej, podlegającej sublicencjonowaniu, w pełni spłaconej, nieodwołalnej, wolnej od opłat licencji na wykorzystywanie, reprodukowanie, modyfikowanie, tworzenie prac pochodnych, rozpowszechnianie i wyświetlanie Informacji zwrotnych w dowolny sposób w dowolnym celu, w dowolnym nośniku, oprogramowaniu lub technologii dowolnego rodzaju, obecnie istniejącym lub opracowanym w przyszłości, bez obowiązku przypisywania autorstwa lub rekompensaty Tobie lub jakiejkolwiek osobie trzeciej. Zrzekasz się wszelkich praw do zwrotu, które mogą Ci przysługiwać w odniesieniu do takich informacji lub treści zgodnie z art. 30A Ustawy o prawie autorskim z 1957 r. (jeśli znajdujesz się w Indiach) lub jakimkolwiek podobnym zapisem obowiązującego prawa.
WYŁĄCZENIE GWARANCJI
Usługi Discovery są świadczone w stanie „TAKIM, W JAKIM SĄ”, bez jakiejkolwiek gwarancji. BEZ OGRANICZENIA POWYŻSZEGO, BRANCH WYRAŹNIE WYŁĄCZA WSZELKIE GWARANCJE PRZYDATNOŚCI HANDLOWEJ, PRZYDATNOŚCI DO OKREŚLONEGO CELU, SPOKOJNEGO KORZYSTANIA, NIENARUSZANIA PRAW I DOKŁADNOŚCI DANYCH, A TAKŻE WSZELKIE GWARANCJE WYNIKAJĄCE Z PRZEBIEGU TRANSAKCJI LUB UŻYTKOWANIA HANDLU. Branch nie gwarantuje dokładności, kompletności ani przydatności Usług Discovery. Korzystasz z Usług Discovery i polegasz na nich na własne ryzyko. NIEKTÓRE JURYSDYKCJE NIE ZEZWALAJĄ NA WYŁĄCZENIE NIEKTÓRYCH GWARANCJI W PEWNYCH OKOLICZNOŚCIACH. W ZWIĄZKU Z TYM NIEKTÓRE Z POWYŻSZYCH OGRANICZEŃ MOGĄ NIE MIEĆ ZASTOSOWANIA.
OGRANICZENIE ODPOWIEDZIALNOŚCI
W MAKSYMALNYM ZAKRESIE DOZWOLONYM PRZEZ PRAWO I NIEZALEŻNIE OD WSZELKICH PRZECIWNYCH POSTANOWIEŃ, BRANCH NIE PONOSI ODPOWIEDZIALNOŚCI Z TYTUŁU JAKIEJKOLWIEK UMOWY, ZANIEDBANIA, CZYNU NIEDOZWOLONEGO, ŚCISŁEJ ODPOWIEDZIALNOŚCI, NARUSZENIA LUB INNEJ TEORII PRAWNEJ LUB SŁUSZNEJ W ODNIESIENIU DO JAKIEJKOLWIEK UTRATY KORZYSTANIA Z USŁUG DISCOVERY LUB JAKICHKOLWIEK SZKÓD JAKIEGOKOLWIEK RODZAJU, BEZPOŚREDNICH, POŚREDNICH, PRZYPADKOWYCH, SPECJALNYCH, WTÓRNYCH LUB PRZYKŁADOWYCH, W TYM MIĘDZY INNYMI SZKÓD Z TYTUŁU UTRATY ZYSKÓW, RENOMY, DANYCH, LUB INNYCH STRAT NIEMATERIALNYCH (NAWET JEŚLI SPÓŁKA BRANCH ZOSTAŁA POINFORMOWANA O MOŻLIWOŚCI WYSTĄPIENIA TAKICH SZKÓD), WYNIKAJĄCYCH Z KORZYSTANIA PRZEZ CIEBIE Z USŁUG WYKRYWANIA.
TO OGRANICZENIE ODPOWIEDZIALNOŚCI JEST CZĘŚCIĄ PODSTAWY UMOWY MIĘDZY TOBĄ A BRANCH I MA ZASTOSOWANIE DO WSZYSTKICH ROSZCZEŃ Z TYTUŁU ODPOWIEDZIALNOŚCI (NP. Z TYTUŁU GWARANCJI, CZYNU NIEDOZWOLONEGO, ZANIEDBANIA, UMOWY, PRAWA), NAWET JEŚLI SPÓŁKA BRANCH ZOSTAŁA POINFORMOWANA O MOŻLIWOŚCI WYSTĄPIENIA TAKIEJ SZKODY.
NIEKTÓRE JURYSDYKCJE NIE ZEZWALAJĄ NA OGRANICZENIE LUB WYŁĄCZENIE ODPOWIEDZIALNOŚCI. W ZWIĄZKU Z TYM NIEKTÓRE Z POWYŻSZYCH OGRANICZEŃ MOGĄ NIE MIEĆ ZASTOSOWANIA.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli jesteś konsumentem i Twoje miejsce zwykłego pobytu znajduje się w UE, w zależności od przepisów obowiązujących w Twoim kraju, mogą mieć zastosowanie następujące zasady: Nie ponosimy odpowiedzialności za (i) straty, które nie zostały spowodowane żadnym naruszeniem z naszej strony lub (ii) jakiekolwiek straty biznesowe (w tym utratę zysków, przychodów, umów, przewidywanych oszczędności, danych, wartości firmy lub zmarnowane wydatki) lub (iii) wszelkie straty pośrednie lub wynikowe, których ani Ty, ani my nie mogliśmy przewidzieć w momencie rozpoczęcia przez Ciebie korzystania z Usług Discovery Nie ponosimy odpowiedzialności za jakiekolwiek opóźnienia lub niewykonanie naszych zobowiązań wynikających z niniejszych warunków, jeśli opóźnienie lub niewykonanie wynika z jakiejkolwiek przyczyny, która jest poza naszą uzasadnioną kontrolą. Przepisy niektórych krajów nie zezwalają na niektóre lub wszystkie ograniczenia opisane powyżej. Jeśli te przepisy mają zastosowanie do Ciebie, niektóre lub wszystkie z powyższych ograniczeń mogą nie mieć zastosowania do Ciebie i możesz mieć dodatkowe prawa.
ZWOLNIENIE Z ODPOWIEDZIALNOŚCI
Zgadzasz się zwolnić z odpowiedzialności, zabezpieczyć, bronić i chronić Branch oraz jej spółki macierzyste, spółki zależne, podmioty stowarzyszone i agentów, a także funkcjonariuszy, dyrektorów, pracowników, udziałowców i przedstawicieli któregokolwiek z powyższych podmiotów przed wszelkimi stratami, zobowiązaniami, wydatkami, szkodami, kosztami (w tym honorariami adwokackimi i kosztami sądowymi), roszczeniami, działaniami, dochodzeniami lub śledztwami jakiegokolwiek rodzaju wynikającymi z naruszenia przez Ciebie niniejszych Warunków. Branch zastrzega sobie prawo, na własny koszt, do przejęcia wyłącznej obrony i kontroli nad każdą sprawą podlegającą zwolnieniu z odpowiedzialności przez Ciebie, a w takim przypadku Ty zgadzasz się współpracować z Branch w obronie takiej sprawy.
Jeśli jesteś mieszkańcem Kalifornii, zrzekasz się postanowień ustępu 1542 Kodeksu cywilnego stanu Kalifornia, który stanowi:
Zwolnienie ogólne nie obejmuje roszczeń, o których wierzyciel lub strona zwalniająca nie wie lub nie podejrzewa, że istnieją na jego korzyść w momencie dokonane zwolnienia i które, jeśli byłyby znane, w istotny sposób wpłynęłyby na jego ugodę z dłużnikiem lub stroną zwolnioną.
Jeśli nie jesteś mieszkańcem Kalifornii, zrzekasz się swoich praw wynikających z dowolnej ustawy lub zasady prawa zwyczajowego podobnej do Punktu 1542, która reguluje Twoje prawa w jurysdykcji Twojego miejsca zamieszkania.
ARBITRAŻ I ZRZECZENIE SIĘ PRAWA DO POWÓDZTWA ZBIOROWEGO
NALEŻY UWAŻNIE PRZECZYTAĆ NINIEJSZY PUNKT, PONIEWAŻ MOŻE ON ZNACZĄCO WPŁYNĄĆ NA PRZYSŁUGUJĄCE CI PRAWA, W TYM PRAWO DO WNIESIENIA POZWU DO SĄDU.
Zakres: Ty i Branch zgadzacie się, że niniejsze Warunki mają wpływ na handel międzystanowy i że Federalna Ustawa Arbitrażowa reguluje interpretację i egzekwowanie tych postanowień arbitrażowych. Niniejszy Punkt należy interpretować szeroko i reguluje on wszelkie spory między nami, w tym, lecz nie wyłącznie, roszczenia wynikające z lub związane z jakimkolwiek aspektem relacji między nami, niezależnie od tego, czy opierają się na umowie, czynie niedozwolonym, ustawie, oszustwie, wprowadzeniu w błąd lub jakiejkolwiek innej teorii prawnej; roszczenia powstałe przed zawarciem niniejszych Warunków lub jakąkolwiek wcześniejszą umową (w tym, lecz nie wyłącznie, roszczenia związane z reklamą); oraz roszczenia, które mogą powstać po rozwiązaniu niniejszych Warunków. Jedynymi sporami wyłączonymi z tego szerokiego zakazu są spory sądowe dotyczące niektórych praw własności intelektualnej i drobnych roszczeń sądowych, jak określono poniżej.
Wstępne rozstrzyganie sporów: Możesz skontaktować się z nami pod adresem info@branch.io, aby rozwiązać wszelkie wątpliwości dotyczące Usług Discovery. Branch jest w stanie szybko rozwiązać większość problemów w sposób satysfakcjonujący dla naszych użytkowników. Ty i Branch zgadzacie się dołożyć wszelkich starań, aby rozwiązać wszelkie spory, roszczenia, pytania lub nieporozumienia za pośrednictwem wewnętrznych procesów rozstrzygania sporów Branch, a także podjąć negocjacje w dobrej wierze, co będzie warunkiem wszczęcia przez każdą ze stron pozwu lub arbitrażu.
Wiążący arbitraż: Jeśli strony nie osiągną uzgodnionego rozwiązania w ciągu trzydziestu (30) dni od momentu wszczęcia nieformalnego rozstrzygania sporów zgodnie z początkowym postanowieniem dotyczącym rozstrzygania sporów, każda ze stron może wszcząć wiążący arbitraż jako jedyny sposób rozstrzygania roszczeń, z zastrzeżeniem wyjątków i warunków określonych poniżej. Z wyjątkiem przypadków określonych poniżej, wszelkie roszczenia, jakie możesz mieć wobec Branch, muszą zostać rozstrzygnięte w drodze wiążącego arbitrażu przed Amerykańskim Stowarzyszeniem Arbitrażowym (American Arbitration Association, „AAA”), z zastosowaniem jego Regulaminu arbitrażu konsumenckiego, ze zmianami wprowadzonymi niniejszymi Warunkami, i będą administrowane przez AAA oraz rozstrzygane przez jednego arbitra. Regulamin AAA jest dostępny online na stronie www.adr.org lub pod numerem 1-800-778-7879 Arbiter jest związany niniejszymi Warunkami.
Wyłączne prawo do rozstrzygania wszelkich sporów wynikających z interpretacji, stosowalności, wykonalności lub tworzenia niniejszych Warunków lub z nimi związanych przysługuje arbitrowi, a nie żadnemu sądowi ani agencji federalnej, stanowej lub lokalnej, w tym, między innymi, wszelkich roszczeń dotyczących nieważności lub możliwości unieważnienia całości lub części niniejszych Warunków lub tego, czy roszczenie podlega arbitrażowi. Arbiter jest uprawniony do przyznania wszelkich ulg dostępnych w sądzie na mocy prawa lub na podstawie zasad słuszności. Wyrok arbitra będzie sporządzony na piśmie i wiążący dla stron i może zostać wydany jako wyrok w dowolnym sądzie właściwej jurysdykcji.
Rozumiesz i zgadzasz się, że poprzez zawarcie niniejszych Warunków, Ty i Branch zrzekacie się prawa do rozprawy przed ławą przysięgłych lub rozprawy przed sędzią w sądzie publicznym. W przypadku braku tego postanowienia o arbitrażu Ty i Branch moglibyście mieć prawo lub możliwość rozstrzygania sporów na drodze sądowej, przed sędzią lub ławą przysięgłych i/lub uczestniczenia lub bycia reprezentowanym w sprawie wniesionej do sądu przez inne osoby (w tym w powództwach zbiorowych). Inne prawa, które przysługiwałyby Ci w przypadku wniesienia sprawy do sądu, takie jak prawo do odwołania się i niektórych rodzajów rezultatów usług Discovery, mogą być bardziej ograniczone lub mogą zostać zniesione.
Jeśli jesteś mieszkańcem Stanów Zjednoczonych, arbitraż może mieć miejsce w hrabstwie, w którym mieszkasz w momencie składania wniosku. W przypadku osób zamieszkałych poza Stanami Zjednoczonymi arbitraż zostanie wszczęty w stanie Kalifornia w Stanach Zjednoczonych Ameryki. Ty i Branch zgadzacie się ponadto poddać osobistej jurysdykcji dowolnego sądu federalnego lub stanowego w Północnym Dystrykcie Kalifornii w celu wymuszenia arbitrażu, zawieszenia postępowania do czasu arbitrażu lub potwierdzenia, zmiany, uchylenia lub wydania wyroku na podstawie orzeczenia wydanego przez arbitra.
Koszty arbitrażu: Płatność wszystkich kosztów i wydatków związanych ze składaniem dokumentów, administracją i arbitrażem nałożonych przez AAA będzie regulowana zasadami AAA, pod warunkiem, że jeśli wszczynasz arbitraż przeciwko Branch, a wartość żądanego zadośćuczynienia wynosi dziesięć tysięcy dolarów (10 000 $) lub mniej, wówczas Branch pokryje z góry wszystkie koszty i wydatki związane ze składaniem dokumentów, administracją i arbitrażem nałożone przez AAA (z zastrzeżeniem zwrotu kosztów zgodnie z poniższymi zasadami). Jeżeli okoliczności opisane w zdaniu poprzednim mają zastosowanie, ale wartość żądanego zadośćuczynienia przekracza dziesięć tysięcy dolarów (10 000 $) i wykażesz przed arbitrem, że takie koszty i wydatki byłyby rażąco droższe niż postępowanie sądowe, wówczas Branch zapłaci kwotę wszelkich kosztów i wydatków, które arbiter uzna za niezbędne, aby arbitraż nie był rażąco droższy niż postępowanie sądowe (z zastrzeżeniem zwrotu kosztów zgodnie z postanowieniami poniżej). W przypadku, gdy arbiter stwierdzi, że wszystkie roszczenia, których dochodzisz w postępowaniu arbitrażowym, są bezpodstawne zgodnie z federalną zasadą postępowania cywilnego 11, zgadzasz się zwrócić Branch wszystkie takie koszty i wydatki, które spółka Branch zapłaciła i które musiałbyś/musiałabyś zapłacić zgodnie z zasadami AAA.
Zrzeczenie się prawa do powództwa zbiorowego: ROZUMIESZ I ZGADZASZ SIĘ, ŻE TY I BRANCH BĘDZIECIE ARBITRAŻOWAĆ W SWOIM CHARAKTERZE INDYWIDUALNYM, NIE JAKO PRZEDSTAWICIEL LUB CZŁONEK POZWU GRUPOWEGO. Oznacza to, że zarówno Ty, jak i Branch nie możecie przystąpić do roszczenia z żadną inną osobą lub podmiotem i nie będzie możliwe rozstrzygnięcie jakiegokolwiek sporu na zasadzie powództwa zbiorowego. Jeżeli jakikolwiek sąd lub arbiter ustali, że zrzeczenie się prawa do powództwa zbiorowego określone w niniejszym punkcie dotyczącym arbitrażu i zrzeczenia się prawa do powództwa zbiorowego jest nieważne lub niewykonalne z jakiegokolwiek powodu lub że arbitraż może być prowadzony w drodze postępowania zbiorowego, wówczas postanowienia dotyczące arbitrażu zawarte w niniejszym punkcie zostaną uznane za nieważne w całości, a strony nie wyrażą zgody na rozstrzyganie sporów w drodze arbitrażu.
Wyjątki: Niezależnie od decyzji stron o rozstrzygnięciu wszystkich sporów w drodze arbitrażu, każda ze stron może wnieść powództwo do sądu stanowego lub federalnego w celu ochrony swoich praw własności intelektualnej (co oznacza patenty, prawa autorskie, prawa moralne, znaki towarowe i tajemnice handlowe, ale nie prawa do prywatności ani prawa do wizerunku). Każda ze stron może również ubiegać się o zadośćuczynienie w sądzie ds. drobnych roszczeń z tytułu sporów lub roszczeń w zakresie właściwości tego sądu.
Prawo do rezygnacji: Masz prawo do rezygnacji i nie bycie związanym postanowieniami dotyczącymi arbitrażu i zrzeczenia się prawa do powództwa zbiorowego określonymi w niniejszym punkcie dotyczącym arbitrażu i zrzeczenia się prawa do powództwa zbiorowego poprzez wysłanie pisemnego powiadomienia o swojej decyzji o rezygnacji na następujący adres: Branch Metrics, Inc., 1975 W El Camino Real Suite 102, Mountain View, CA 94040. Powiadomienie musi zostać wysłane w ciągu 30 dni od 30 grudnia 2024 r. lub od pierwszego skorzystania przez Ciebie z Usług Discovery, w zależności od tego, co nastąpi później, w przeciwnym razie będziesz zobowiązany/zobowiązana do rozstrzygania sporów zgodnie z warunkami tych ustępów. Jeśli zrezygnujesz z tych postanowień dotyczących arbitrażu, spółka Branch również nie będzie nimi związana.
Zmiany w niniejszym punkcie: Branch powiadomi Cię o wszelkich zmianach mających wpływ na istotę niniejszego punktu Arbitraż i zrzeczenie się prawa do powództwa zbiorowego na trzydzieści (30) dni przed ich wprowadzeniem poprzez aktualizację niniejszych Warunków, wysłanie do Ciebie wiadomości lub powiadamianie Cię w inny sposób podczas korzystania przez Ciebie z Usług Discovery. Zmiany wejdą w życie trzydzieści (30) dni po ich aktualizacji w niniejszych Warunkach lub przesłaniu do Ciebie.
Zmiany w tym punkcie będą miały zastosowanie prospektywnie tylko do roszczeń powstałych po trzydziestym (30) dniu. Jeżeli sąd lub arbiter uzna, że niniejszy podpunkt „Zmiany w niniejszym punkcie” jest niewykonalny lub nieważny, wówczas niniejszy podpunkt zostanie oddzielony od punktu zatytułowanego „Arbitraż i zrzeczenie się prawa do powództwa zbiorowego”, a sąd lub arbiter zastosuje pierwszy punkt dotyczący arbitrażu i zrzeczenia się prawa do powództwa zbiorowego obowiązujący po rozpoczęciu korzystania przez Ciebie z Usług Discovery.
POWIADOMIENIA PRAWNE
Prawo właściwe Niniejsze Warunki i wszystkie kwestie wynikające z niniejszych Warunków lub z nimi związane podlegają prawu stanu Kalifornia, bez względu na przepisy kolizyjne; z wyłączeniem Konwencji Narodów Zjednoczonych o umowach międzynarodowej sprzedaży towarów.
Miejsce rozstrzygania sporów Wszelkie działania prawne lub postępowania wynikające z niniejszych Warunków lub z nimi związane i niepodlegające arbitrażowi będą wnoszone wyłącznie do sądów stanowych lub federalnych znajdujących się w Północnym Dystrykcie Kalifornii. Ty i Branch niniejszym wyrażacie zgodę na poddanie się jurysdykcji i zgadzacie się, że właściwość miejscowa jest właściwa dla tych sądów w przypadku wszelkich tego typu działań lub postępowań prawnych.
Doręczanie pism sądowych. Ponadto zgadzasz się na przyjmowanie pism sądowych za pośrednictwem poczty i niniejszym zrzekasz się wszelkich dostępnych w inny sposób środków obrony jurysdykcyjnej i miejscowej.
Brak zrzeczenia się praw. Nieegzekwowanie przez nas jakichkolwiek praw lub postanowień niniejszych Warunków nie będzie stanowić zrzeczenia się takiego prawa lub postanowienia, chyba że zostanie to potwierdzone i uzgodnione przez nas na piśmie.
Cesja. Niniejsze Warunki nie podlegają cesji, przeniesieniu ani sublicencjonowaniu przez Klienta, chyba że za uprzednią pisemną zgodą Branch. Branch może swobodnie i bez zgody przenieść i scedować dowolne ze swoich praw i obowiązków wynikających z niniejszych Warunków.
Przedawnienie: Zgadzasz się, że niezależnie od wszelkich przepisów ustawowych lub prawnych stanowiących inaczej, wszelkie roszczenia wynikające z Usług Discovery lub związane z nimi muszą zostać zgłoszone w ciągu jednego (1) roku od powstania przyczyny roszczenia. W przeciwnym wypadku taka możliwość dochodzenia roszczeń ulega trwałemu wykluczeniu. Niezależnie od powyższego, niniejszy przepis o przedawnieniu nie ma zastosowania do mieszkańców New Jersey.
Nagłówki punktów: Nagłówki punktów w niniejszych Warunkach mają charakter wyłącznie informacyjny i nie mają skutków prawnych ani umownych.
Całość Umowy. Niniejsze Warunki, wraz z Polityką prywatności Usług Discovery i wszelkimi innymi powiadomieniami prawnymi lub dodatkowymi warunkami lub politykami regulującymi korzystanie z Usług Discovery, stanowią całość umowy między Tobą a Branch dotyczącej Usług Discovery. Z wyjątkiem przypadków wyraźnie określonych w niniejszym dokumencie, jeśli którekolwiek z postanowień Warunków zostanie uznane za nieważne przez właściwy sąd, nieważność takiego postanowienia nie wpłynie na ważność pozostałych postanowień Warunków, które pozostaną w pełnej mocy.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli jesteś konsumentem i Twoje miejsce zwykłego pobytu znajduje się w UE, w zależności od przepisów obowiązujących w Twoim kraju, mogą mieć zastosowanie następujące zasady: Korzysztasz ponadto z ochrony przyznanej Ci na mocy bezwzględnie obowiązujących przepisów prawa Twojego kraju zamieszkania. Ty i my zgadzamy się poddać niewyłącznej jurysdykcji sądów stanu Kalifornia, co oznacza, że możesz wnieść roszczenie w celu wyegzekwowania swoich praw konsumenckich w związku z niniejszymi Warunkami w Kalifornii lub w kraju UE, w którym mieszkasz. Jeśli mieszkasz w UE, Komisja Europejska zapewnia platformę internetowego rozstrzygania sporów, do której możesz uzyskać dostęp tutaj: https://ec.europa.eu/consumers/odr. Nie bierzemy udziału w tej platformie, więc jeśli chcesz zgłosić nam sprawę, skontaktuj się z nami.
KONTAKT Z NAMI
W razie jakichkolwiek pytań lub sugestii dotyczących niniejszych Warunków prosimy o kontakt pod adresem:
Branch Metrics, Inc.
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
lub e-maiem na discoveryprivacy@branch.io
1975 W El Camino Real Ste. 102
Mountain View, CA 94040
lub e-maiem na discoveryprivacy@branch.io
Effective October 18th 2024 to December 30th 2024
DownloadTable of Contents
End User Navigator Terms &Conditions
Last updated Feb 7th, 2022
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Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OFCLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCHEXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIETENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING ORUSAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EURESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
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NOTE FOR EURESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Điều khoản & Điều kiện Dịch vụ Khám phá cho Người dùng Cuối
Cập nhật lần cuối ngày 11 tháng 6 năm 2020
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ khám phá (“Dịch vụ Khám phá”), cho phép các nhà phát triển ứng dụng di động sử dụng Dịch vụ Khám phá (“Khách hàng” của chúng tôi) tìm kiếm các kết quả theo ngữ cảnh và các liên kết có chủ đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") đơn giản hoá quy trình khi thực hiện tác vụ (ví dụ, để xác định vị trí các nhà hàng lân cận). Bằng việc đồng ý với các Điều khoản này hoặc sử dụng Dịch vụ Khám phá trong các ứng dụng đã tích hợp Dịch vụ Khám phá, bạn đồng ý chịu sự ràng buộc của Điều khoản & Điều kiện Khám phá của Người dùng Cuối (“Điều khoản”). Bằng việc chấp nhận các Điều khoản này, bạn cam kết rằng bạn có đủ thẩm quyền để đồng ý với các Điều khoản này. NẾU BẠN KHÔNG ĐỒNG Ý VỚI CÁC ĐIỀU KHOẢN & ĐIỀU KIỆN KHÁM PHÁ CỦA NGƯỜI DÙNG CUỐI NÀY, BẠN KHÔNG ĐƯỢC SỬ DỤNG CÁC CHỨC NĂNG TRUY VẤN NỘI DUNG TRONG CÁC ỨNG DỤNG CÓ SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦA CHÚNG TÔI.
THÔNG BÁO QUAN TRỌNG: CÁC ĐIỀU KHOẢN NÀY PHẢI TUÂN THEO ĐIỀUKHOẢN RÀNG BUỘC TUÂN THỦ TRỌNG TÀI VÀ TỪ BỎ QUYỀN KHIẾU KIỆN TẬPTHỂ. VUI LÒNG ĐỌC KỸ.
Tất cả các tham chiếu đến "bạn" hoặc "của bạn", nếu có, nghĩa là người truy cập, sử dụng và/hoặc tham gia Dịch vụ Khám phá dưới mọi hình thức và tất cả người thừa kế, người nhận chuyển nhượng và người kế nhiệm của bạn. Nếu bạn sử dụng Dịch vụ Khám phá thay mặt cho một tổ chức, bạn là người đại diện và cam kết rằng bạn có thẩm quyền của tổ chức đó, việc bạn chấp nhận các Điều khoản này sẽ được coi là sự chấp nhận của tổ chức đó, đồng thời "bạn" và "của bạn" ở đây được hiểu là tổ chức đó, giám đốc, cán bộ, nhân viên và đại lý của tổ chức đó.
Chúng tôi có thể thực hiện những thay đổi đối với các Điều khoản này tùy từng thời điểm. Khi thay đổi các Điều khoản, chúng tôi sẽ sửa đổi ngày "Cập nhật lần cuối" đã nêu ở trên. Bạn có trách nhiệm rà soát lại các Điều khoản này thường xuyên và luôn cập nhật các thông báo về bất kỳ sự thay đổi điều khoản nào. Phiên bản mới hơn của các Điều khoản này sẽ thay thế tất cả các phiên bản trước đó. Bạn đồng ý rằng việc bạn tiếp tục sử dụng các ứng dụng có sử dụng Dịch vụ Khám phá của chúng tôi sau khi những thay đổi đó đã được công bố có nghĩa là bạn đã chấp nhận các Điều khoản sửa đổi đó.
Xin lưu ý rằng các Điều khoản này chỉ áp dụng cho Dịch vụ Khám phá. Branch cũng cung cấp một trang web và các dịch vụ khác, Người dùng có thể truy cập vào một số dịch vụ trên khi nhấp vào liên kết của Branch hoặc khi tương tác với ứng dụng hoặc trang web của Khách hàng hoặc tổ chức khác. Để biết các điều khoản áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Khám phá, vui lòng xem các điều khoản của Branch được đăng tạiđây. Bạn cũng nên xem lại bất kỳ điều khoản và điều kiện nào mà Khách hàng hoặc tổ chức khác có thể áp dụng khi bạn sử dụng ứng dụng hoặc trang web của họ.
TÍNH ĐỦ ĐIỀU KIỆN
Dịch vụ Khám phá này không dành cho bất cứ ai dưới 13 tuổi (hoặc dưới 16 tuổi theo quy định pháp luật ở một số khu vực nhất định). Bằng việc sử dụng Dịch vụ Khám phá, bạn cam đoan và đảm bảo rằng độ tuổi của bạn tối thiểu là 13, hoặc lớn hơn nếu luật pháp quy định để sử dụng Dịch vụ Khám phá của Branch mà không cần sự đồng ý của cha mẹ.
GIẤY PHÉP SỬ DỤNG DỊCH VỤ KHÁMPHÁ
Tùy thuộc vào việc bạn tuân thủ các điều khoản và điều kiện này, Branch cấp cho bạn giấy phép có giới hạn, toàn cầu, không thể chuyển nhượng, không độc quyền và có thể thu hồi để sử dụng Dịch vụ Khám phá. Quyền của bạn trong việc sử dụng Dịch vụ Khám phá tuân theo tất cả các điều khoản và điều kiện nêu trong các Điều khoản này và bất kỳ điều khoản nào khác vốn có thể được Khách hàng của chúng tôi áp dụng cho bạn.
SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦACHÚNG TÔI; CHÍNH SÁCH VÀ HẠN CHẾ
Bạn hoàn toàn chịu trách nhiệm đối với bất kỳ nội dung và tài liệu nào khác khi bạn gửi truy vấn, hoặc đối với thông tin mà bạn gửi qua hoặc liên quan đến Dịch vụ Khám phá. Bạn đồng ý rằng khi sử dụng Dịch vụ Khám phá, bạn sẽ:
- tuân thủ tất cả các luật hiện hành, bao gồm nhưng không giới hạn luật về quyền riêng tư, luật sở hữu trí tuệ, luật chống thư và tin nhắn rác và các yêu cầu pháp lý;
- không gửi bất kỳ tài liệu nào có chứa vi rút phần mềm hoặc bất kỳ mã máy tính, tệp hoặc chương trình nào khác được dùng để làm gián đoạn, phá hủy hoặc hạn chế chức năng của các phần mềm hoặc phần cứng máy tính hoặc thiết bị viễn thông;
- không can thiệp hoặc làm gián đoạn Dịch vụ Khám phá hoặc máy chủ hoặc mạng kết nối với Dịch vụ Khám phá, hoặc không tuân theo bất kỳ yêu cầu, thủ tục, chính sách hoặc quy định nào của mạng kết nối với Dịch vụ Khám phá;
- không phát triển, hỗ trợ hoặc sử dụng bất kỳ công cụ tự động nào (ví dụ như ứng dụng bot, các chương trình tự dộng hoá) để truy cập hoặc sử dụng Dịch vụ Khám phá hoặc thu thập dữ liệu Dịch vụ Khám phá hoặc sao chép dữ liệu từ Dịch vụ Khám phá;
- không vi phạm hoặc vô hiệu hóa bất kỳ hệ thống quản lý quyền kỹ thuật số, quy tắc sử dụng hoặc tính năng nào khác của Dịch vụ Khám phá;
- không được đảo ngược thiết kế, dịch ngược, phân tích, giải mã nguồn hoặc tìm cách lấy mã nguồn của Dịch vụ Khám phá hoặc bất kỳ công nghệ liên quan nào không phải là mã nguồn mở; và
- không tham gia việc “phát triển”, “sao chép” hoặc mô phỏng hình thức hoặc chức năng của Dịch vụ Khám phá.
Bạn công nhận và đồng ý rằng việc sử dụng Dịch vụ Khám phá phụ thuộc vào quyền truy cập các dịch vụ viễn thông và Internet. Bạn hoàn toàn chịu trách nhiệm về việc mua sắm và duy trì tất cả các dịch vụ viễn thông và Internet, và các phần cứng và phần mềm khác cần thiết để truy cập và sử dụng Dịch vụ Khám phá, bao gồm nhưng không giới hạn tất cả chi phí, lệ phí, phí tổn và thuế dưới bất kỳ hình thức nào liên quan đến những quy định nói trên. Branch không chịu trách nhiệm đối với bất kỳ mất mát hoặc hư hỏng dữ liệu và thông tin liên lạc nào xảy ra hoặc bất kỳ tổn thất hoặc thiệt hại khác dưới mọi hình thức phát sinh từ các dịch vụ viễn thông và Internet.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ cố gắng hết sức để đảm bảo rằng Dịch vụ Khám phá sẽ không bị gián đoạn và quá trình truyền dữ liệu sẽ không xảy ra lỗi. Tuy nhiên, điều này không thể được đảm bảo do tính chất của Internet. Ngoài ra, quyền truy cập của bạn vào Dịch vụ Khám phá đôi khi cũng có thể bị tạm ngừng hoặc bị hạn chế để cho phép sửa chữa, bảo trì hoặc giới thiệu các cơ sở hoặc dịch vụ mới. Chúng tôi sẽ cố gắng hạn chế tần suất và thời gian gián đoạn và ngưng trệ nếu có .
CHẤM DỨT
Bạn công nhận và đồng ý rằng Branch có thể huỷ bỏ cung cấp Dịch vụ Khám phá vì bất kỳ lý do gì bất cứ lúc nào mà không cần thông báo trước. Bạn đồng ý rằng Branch sẽ không chịu trách nhiệm về việc chấm dứt thoả thuận của Branch với bạn. Những Mục mà vẫn còn hiệu lực sau khi chấm dứt hoặc hết hạn các Điều khoản này, bao gồm nhưng không giới hạn các Mục về Chấm dứt, Chính sách Quyền riêng tư & Quyền Dữ liệu, Quyền Sở hữu, Giới hạn Trách nhiệm pháp lý, Trọng tài và Từ bỏ Khiếu kiện Tập thể, và Thông báo pháp lý.
CHÍNH SÁCH QUYỀN RIÊNG TƯ& QUYỀN DỮ LIỆU
Bạn thừa nhận rằng bạn đã nhận, đọc và hiểu Chính sách Quyền riêng tư của Dịch vụ Khám phá. Bằng cách đồng ý với các Điều khoản này, bạn đồng ý cho Branch thu thập, sử dụng và tiết lộ dữ liệu, bao gồm dữ liệu cá nhân, nếu có, như được mô tả trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá của chúng tôi, bao gồm việc phân phối quảng cáo đến bạn và điều chỉnh kết quả nội dung cho bạn.
Bạn cấp cho Branch một giấy phép toàn cầu, không độc quyền, có thể cấp phép phụ, có thể chuyển nhượng sử dụng, sao chép, sửa đổi, phân phối, xuất bản, xử lý và/hoặc ẩn danh các thông tin và nội dung thu được thông qua Dịch vụ Khám phá, bao gồm nhưng không giới hạn (a) cung cấp, duy trì, tối ưu hóa và cải tiến Dịch vụ Khám phá; (b) tiến hành nghiên cứu; (c) phân tích và tổng hợp dữ liệu của bạn (bao gồm dữ liệu ẩn danh) với dữ liệu của những người dùng khác, dữ liệu được tập hợp gọi là "Dữ liệu Tổng hợp"; (d) sử dụng Dữ liệu Tổng hợp đó để tiến hành nghiên cứu và tạo dữ liệu cũng như các sản phẩm và dịch vụ phân tích, bao gồm việc cho phép Khách hàng điều chỉnh nội dung, quảng cáo hoặc ứng dụng của họ dựa trên thông tin được thu thập qua Dịch vụ Khám phá; và (d) và các nội dung khác trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
CÁC LIÊN KẾT VÀ NỘI DUNG CỦABÊN THỨ BA
Dịch vụ Khám phá có thể hiển thị hoặc chứa các liên kết đến các sản phẩm, dịch vụ, ứng dụng và trang web của bên thứ ba. Mọi ý kiến, lời khuyên, tuyên bố, dịch vụ, đề nghị hoặc thông tin khác cấu thành một phần của nội dung được thể hiện, tạo ra hoặc cung cấp bởi những người dùng khác hoặc các bên thứ ba khác trên Dịch vụ Khám phá, hoặc có thể truy cập thông qua hoặc có thể tìm thấy bằng Dịch vụ Khám phá (gọi chung là "Nội dung của bên thứ ba") là của các tác giả hoặc nhà sản xuất tương ứng chứ không phải của Branch hoặc các cổ đông, giám đốc, cán bộ, nhân viên, đại lý hoặc đại diện của Branch. Branch không kiểm soát Nội dung của bên thứ ba và không đảm bảo tính chính xác, tính toàn vẹn hoặc chất lượng của Nội dung do bên thứ ba đó cung cấp. Branch không chịu trách nhiệm thực hiện, xác nhận và không có trách nhiệm hoặc nghĩa vụ pháp lý đối với bất kỳ Nội dung nào của Bên thứ ba hoặc mọi thông tin hoặc tài liệu được quảng cáo trong các Nội dung do Bên thứ ba cung cấp. Khi sử dụng Dịch vụ Khám phá, bạn có thể gặp những nội dung mang tính xúc phạm, khiếm nhã hoặc phản cảm. Chúng tôi không có trách nhiệm hoặc nghĩa vụ trực tiếp hoặc gián tiếp đối với bất kỳ thiệt hại hoặc tổn thất nào của bạn khi bạn sử dụng hoặc tin tưởng vào bất kỳ hàng hóa, dịch vụ hoặc thông tin nào thông qua dịch vụ hoặc nội dung nào do bên thứ ba cung cấp. Bạn có trách nhiệm đánh giá thông tin, ý kiến, lời khuyên hoặc nội dung có sẵn khác trên Dịch vụ Khám phá.
Branch có thể hiển thị một số kết quả tìm kiếm nhất định dựa trên các thỏa thuận với bên thứ ba (“Kết quả Tìm kiếm được Tài trợ”), và kết quả tìm kiếm đó có thể xuất hiện ở vị trí hàng đầu với mỗi lượt tìm kiếm nhất định. Kết quả Tìm kiếm được Tài trợ xuất hiện do các thuật toán được Branch chấp nhận. Branch không đưa ra bất kỳ tuyên bố đảm bảo rằng Kết quả Tìm kiếm được Tài trợ sẽ phù hợp nhất với nhu cầu cụ thể của người dùng.
Chúng tôi có thể thay đổi hoặc ngừng bất kỳ Dịch vụ Khám phá nào và bạn đồng ý rằng chúng tôi không có nghĩa vụ phải lưu trữ, duy trì hoặc cung cấp cho bạn bản sao của bất kỳ nội dung hoặc thông tin nào mà bạn hoặc những người khác cung cấp, trừ khi luật hiện hành yêu cầu và quy định trong Chính sách Quyền riêng tư Dịch vụ Khám phá.
QUYỀN SỞ HỮU
Branch và những người cấp phép của Branch sở hữu bản quyền và tất cả các quyền sở hữu đối với Dịch vụ Khám phá, bao gồm quyền sở hữu trí tuệ và quyền sở hữu có liên quan. Bạn thừa nhận rằng Dịch vụ Khám phá được bảo vệ bởi luật bản quyền, nhãn hiệu và các luật khác của Hoa Kỳ và các quốc gia khác. Bạn đồng ý không xóa, thay đổi hoặc che giấu bất kỳ bản quyền, nhãn hiệu, nhãn hiệu dịch vụ hoặc thông báo nào khác về quyền sở hữu được tích hợp hoặc đi kèm với Dịch vụ Khám phá.
Branch có thể cung cấp cho bạn một cơ chế để cung cấp phản hồi, đề xuất và ý tưởng về Dịch vụ Khám phá ("Phản hồi"), nếu bạn chọn. Bạn đồng ý rằng Branch có thể tùy ý sử dụng Phản hồi dưới mọi hình thức của bạn cho Branch, bao gồm cả những cải tiến và sửa đổi trong tương lai đối với Dịch vụ Khám phá. Theo đó, bạn cấp cho Branch và người được nhượng quyền của Branch một giấy phép vĩnh viễn, có giá trị toàn cầu, có thể chuyển nhượng, có thể cấp giấy phép phụ, đã thanh toán đầy đủ, không thể thu hồi, miễn phí bản quyền sử dụng, sao chép, sửa đổi, tạo các sản phẩm phái sinh, phân phối và hiển thị Phản hồi theo bất kỳ cách nào, theo bất kỳ mục đích nào, theo bất kỳ phương tiện, phần mềm hoặc công nghệ nào dưới mọi hình thức ở hiện tại hoặc được phát triển trong tương lai, mà không có nghĩa vụ ghi nhận hoặc trả phí cho bạn hoặc bất cho kỳ bên thứ ba nào. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
TỪ CHỐI BẢO ĐẢM
Dịch vụ Khám phá được cung cấp "NGUYÊN TRẠNG" mà không có bất kỳ hình thức đảm bảo nào. KHÔNG GIỚI HẠN NHỮNG ĐIỀU ĐÃ NÓI Ở TRÊN, BRANCH TỪ CHỐI BẤT KỲ BẢO ĐẢMNÀO VỀ TÍNH THƯƠNG MẠI CỦA DỊCH VỤ, TÍNH PHÙ HỢP CHO MỘT MỤC ĐÍCH CỤTHỂ, TÍNH ỔN ĐỊNH, SỰ KHÔNG VI PHẠM, HOẶC TÍNH CHÍNH XÁC CỦA DỮ LIỆUVÀ BẤT KỲ BẢO ĐẢM NÀO TRONG QUÁ TRÌNH GIAO DỊCH HOẶC SỬ DỤNG THƯƠNGMẠI. Branch không bảo đảm tính chính xác, đầy đủ hoặc hữu dụng của Dịch vụ Khám phá. Bạn tự chịu rủi ro khi sử dụng và tin tưởng Dịch vụ Khám phá. MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP MIỄN TRỪ MỘT SỐ BẢO ĐẢM TRONG MỘT VÀI TRƯỜNG HỢP NHẤT ĐỊNH. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG.
GIỚI HẠN TRÁCH NHIỆM PHÁPLÝ
TRONG PHẠM VI TỐI ĐA ĐƯỢC PHÁP LUẬT CHO PHÉP VÀ NẾU CÓ BẤT KỂ QUY ĐỊNH NÀO TRÁI NGƯỢC TRONG HỢP ĐỒNG NÀY, BRANCH SẼ KHÔNG CHỊU TRÁCH NHIỆM VỀ MỌI SƠ SUẤT, SAI PHẠM, TRÁCH NHIỆM PHÁP LÝ, SỰ VI PHẠM HOẶC BẤT KỲ LÝ THUYẾT PHÁP LÝ HOẶC THỰC TẾ NÀO ĐỐI VỚI MỌI TỔN THẤT KHI SỬ DỤNG DỊCH VỤ KHÁM PHÁ HOẶC THIỆT HẠI DƯỚI MỌI HÌNH THỨC, DÙ LÀ các tổn thất trực tiếp, gián tiếp, ngẫu nhiên, đặc biệt, có tính hậu quả, hoặc có tính trừng phạt để làm gương, bao gồm nhưng không giới hạn, tổn thất về lợi nhuận, uy tín, sử dụng, dữ liệu, hay các tổn thất không được quy thành tiền khác (ngay cả khi Branch đã được thông báo về khả năng xảy ra những tổn thất như vậy), do việc bạn sử dụng Dịch vụ KHÁM PHÁ.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY LÀ MỘT PHẦN CƠ SỞ CỦA THỎA THUẬN GIỮA BẠN VÀ BRANCH VÀ SẼ ÁP DỤNG CHO TẤT CẢ CÁC KHIẾU NẠI VỀ TRÁCH NHIỆM PHÁP LÝ (VÍ DỤ: BẢO ĐẢM, SAI PHẠM, SƠ SUẤT, HỢP ĐỒNG, LUẬT PHÁP) VÀ NGAY CẢ KHI BRANCH ĐÃ ĐƯỢC THÔNG BÁO VỀ KHẢ NĂNG XẢY RA BẤT KỲ THIỆT HẠI NÀO NHƯ VẬY.
MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP GIỚI HẠN HOẶC MIỄN TRỪ TRÁCH NHIỆM PHÁP LÝ. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG. ĐIỀU KHOẢN GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY SẼ ĐƯỢC ÁP DỤNG ĐẦY ĐỦ ĐỐI VỚI CƯ DÂN CỦA BANG NEW JERSEY.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ không chịu trách nhiệm về (i) những tổn thất không phát sinh từ thiếu sót của chúng tôi, hoặc (ii) bất kỳ tổn thất nào trong kinh doanh (bao gồm mất lợi nhuận, doanh thu, hợp đồng, tiết kiệm dự kiến, dữ liệu, uy tín hoặc chi tiêu lãng phí), hoặc (iii) mọi tổn thất gián tiếp hoặc do hậu quả mà cả bạn và chúng tôi đều không lường trước được khi bạn bắt đầu sử dụng Dịch vụ Khám phá. Chúng tôi sẽ không chịu trách nhiệm về mọi sự chậm trễ hoặc việc không tuân thủ các nghĩa vụ của chúng tôi theo các điều kiện trong hợp đồng này nếu sự chậm trễ hoặc việc không tuân thủ đó phát sinh từ bất kỳ nguyên nhân nào nằm ngoài tầm kiểm soát của chúng tôi. Luật pháp của một số quốc gia không cho phép một số hoặc tất cả các giới hạn được mô tả ở trên. Nếu các luật này được áp dụng, thì một số hoặc tất cả các giới hạn ở trên có thể không áp dụng cho bạn và bạn có thể có các quyền bổ sung.
TRỌNG TÀIVÀ TỪ BỎ KHIẾU KIỆN TẬP THỂ
BẠN NÊN ĐỌC KỸ MỤC NÀY, VÌ NÓ CÓ THỂ ẢNH HƯỞNG ĐÁNG KỂ ĐẾN CÁC QUYỀN HỢP PHÁP CỦA BẠN, BAO GỒM CẢ QUYỀN KHỞI KIỆN RA TÒA.
Phạm vi: Bạn và Branch đồng ý rằng các Điều khoản này ảnh hưởng đến thương mại liên tiểu bang và Đạo luật Trọng tài Liên bang quy định việc giải thích và thực thi các điều khoản trọng tài này. Mục này được dùng để giải thích luật theo nghĩa rộng và điều chỉnh luật áp dụng đối với bất kỳ tranh chấp giữa hai bên, bao gồm nhưng không giới hạn các khiếu nại phát sinh liên quan đến bất kỳ khía cạnh nào của mối quan hệ giữa hai bên, bất kể dựa trên hợp đồng, sai phạm, luật định, gian lận, khai báo sai hoặc bất kỳ lý thuyết pháp lý nào khác; các khiếu nại phát sinh trước các Điều khoản này hoặc bất kỳ thỏa thuận nào trước đó (bao gồm, nhưng không giới hạn, các khiếu nại liên quan đến quảng cáo); và các khiếu nại có thể phát sinh sau khi chấm dứt các Điều khoản này. Các khiếu nại nằm ngoài các giới hạn nêu trên bao gồm việc khiếu kiện về một số quyền sở hữu trí tuệ và các khiếu nại nhỏ ra tòa án, như được quy định dưới đây.
Giải quyết Tranh chấp Banđầu: Bạn có thể liên hệ với chúng tôi theo địa chỉ info@branch.io để giải quyết bất kỳ mối quan ngại nào liên quan đến Dịch vụ Khám phá. Branch có thể giải quyết nhanh chóng hầu hết các mối quan ngại theo yêu cầu của người dùng của chúng tôi. Bạn và Branch đồng ý nỗ lực tốt đa thực hiện quy trình giải quyết tranh chấp nội bộ của Branch đối với mọi tranh chấp, khiếu nại, thắc mắc hoặc bất đồng và tham gia đàm phán có thiện chí, đó sẽ là điều kiện để một trong hai bên khởi kiện hoặc bắt đầu quá trình giải quyết tranh chấp bằng trọng tài.
Ràng buộc tuân thủTrọng tài: Nếu các bên không thống nhất được giải pháp trong khoảng thời gian ba mươi (30) ngày kể từ thời điểm bắt đầu giải quyết tranh chấp không chính thức theo điều khoản giải quyết tranh chấp ban đầu, thì một trong hai bên có thể bắt đầu quá trình giải quyết tranh chấp qua Ràng buộc tuân thủ Trọng tài như là cách duy nhất để giải quyết khiếu nại, tuân theo các ngoại lệ và các điều khoản được nêu dưới đây. Trừ khi được nêu dưới đây, mọi khiếu nại mà bạn có thể có đối với Branch phải được giải quyết thông qua hình thức ràng buộc tuân thủ Trọng tài của Hiệp hội Trọng tài Hoa Kỳ (American Arbitration Association, “AAA”) bằng cách sử dụng Quy tắc Trọng tài Người tiêu dùng, như được sửa đổi theo các Điều khoản này và sẽ do AAA đảm nhận và do một trọng tài viên duy nhất giải quyết. Có thể xem các quy tắc của AAA tại địa chỉ www.adr.org hoặc bằng cách gọi điện cho AAA theo số 1-800-778-7879. Trọng tài viên phải tuân thủ các Điều khoản ở đây.
Trọng tài viên, chứ không phải bất kỳ tòa án hoặc cơ quan liên bang, tiểu bang hoặc địa phương nào, sẽ có thẩm quyền duy nhất giải quyết tất cả các tranh chấp phát sinh liên quan đến việc diễn giải, khả năng áp dụng, khả năng thực thi hoặc việc lập các Điều khoản này, bao gồm nhưng không giới hạn bất kỳ khiếu nại nào cho rằng tất cả hoặc bất kỳ phần nào của các Điều khoản này vô hiệu hoặc mất hiệu lực, hoặc khiếu nại về tuân thủ quá trình ràng buộc tuân thủ trọng tài hay không. Trọng tài viên sẽ được trao quyền để đưa ra bất kỳ biện pháp giải quyết khả dụng nào tại tòa án theo luật pháp hoặc theo luật công bằng. Quyết định của trọng tài viên sẽ được lập thành văn bản và có giá trị ràng buộc các bên và có giá trị như một phán quyết bởi một tòa án có thẩm quyền.
Bạn hiểu và đồng ý rằng khi tham gia các Điều khoản này, bạn và Branch đều từ bỏ quyền được xét xử bởi bồi thẩm đoàn hoặc được xét xử trước một thẩm phán tại một tòa án công. Nếu không có điều khoản trọng tài này, bạn và Branch có thể đã có quyền hoặc cơ hội đưa tranh chấp ra tòa án, trước một thẩm phán hoặc bồi thẩm đoàn và/hoặc tham gia hoặc được đại diện trong một vụ kiện do những người khác đệ trình lên tòa án (bao gồm các vụ kiện tập thể). Các quyền khác mà bạn sẽ có nếu ra tòa, chẳng hạn như quyền kháng cáo và quyền đối với một số loại khám phá nhất định, có thể bị hạn chế hơn hoặc cũng có thể bị từ bỏ.
Nếu bạn là cư dân ở Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài có thể diễn ra tại quận nơi bạn cư trú tại thời điểm nộp đơn. Đối với các cá nhân cư trú bên ngoài Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài sẽ bắt đầu tại Tiểu bang California, Hoa Kỳ. Bạn và Branch cũng đồng ý tuân thủ phán quyết của bất kỳ tòa án liên bang hoặc tiểu bang nào ở Quận Bắc California để tham gia thể thức trọng tài, để duy trì các thủ tục trong khi chờ quá trình ràng buộc tuân thủ trọng tài, hoặc để xác nhận, sửa đổi, bãi nại hoặc thực hiện phán quyết của trọng tài viên.
Chi phí Trọngtài: Thanh toán tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn theo quy định của AAA, trong trường hợp bạn đang kích hoạt thể thức trọng tài đối với Branch và giá trị của khoản bồi thường bạn yêu cầu là mười ngàn đô la (10.000 USD) hoặc ít hơn, thì Branch sẽ tạm ứng tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn do AAA quy định (tùy thuộc vào khoản bồi thường như quy định dưới đây). Nếu các trường hợp trong câu trước được áp dụng, nhưng giá trị của khoản bồi thường được yêu cầu là hơn mười ngàn đô la (10.000 USD) và bạn chứng minh với trọng tài viên rằng các chi phí và phí tổn đó sẽ đắt hơn nhiều so với thủ tục tòa án, thì Branch sẽ thanh toán số tiền của bất kỳ khoản chi phí và phí tổn nào như vậy mà trọng tài viên xác định là cần thiết để ngăn chặn quá trình ràng buộc tuân thủ trọng tài đắt hơn nhiều so với thủ tục tòa án (tùy thuộc vào khoản bồi hoàn như quy định dưới đây). Trong trường hợp trọng tài viên xác định rằng tất cả các khiếu nại của bạn theo thể thức trọng tài thiếu cơ sở theo Quy Trình Tố Tụng Dân Sự Liên Bang 11, bạn đồng ý hoàn trả cho Branch tất cả các chi phí và phí tổn mà Branch đã ứng trước và có nghĩa vụ trả lại theo quy định của AAA.
Từ bỏ Khiếu kiện Tậpthể: BẠN HIỂU VÀ ĐỒNG Ý RẰNG BẠN VÀ BRANCH ĐỀU SẼ ĐƯỢC PHÂN XỬ THÔNG QUA TRỌNG TÀI VỚI TƯ CÁCH CÁ NHÂN CỦA BẠN, KHÔNG PHẢI VỚI TƯ CÁCH LÀ ĐẠI DIỆN HOẶC THÀNH VIÊN CỦA MỘT VỤ KHỞI KIỆN TẬP THỂ. Điều này có nghĩa là bạn và Branch không được tham gia khiếu nại với bất kỳ cá nhân hoặc tổ chức nào khác và sẽ không có thẩm quyền trong bất kỳ tranh chấp nào được phân xử liên quan đến khiếu kiện tập thể. Nếu bất kỳ tòa án hoặc trọng tài viên nào xác định rằng việc từ bỏ khiếu kiện tập thể đề ra trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này là vô hiệu hoặc không thể thi hành vì bất kỳ lý do nào hoặc thể thức trọng tài có thể sẽ được áp dụng đối với khiếu kiện thể, thì các điều khoản trọng tài trong mục này sẽ được coi là vô hiệu toàn bộ và các bên sẽ được coi là không đồng ý phân xử tranh chấp.
Ngoại lệ: Bất kể các bên quyết định giải quyết tất cả các tranh chấp thông qua trọng tài, một trong hai bên có thể khởi kiện lên tòa án tiểu bang hoặc liên bang để bảo vệ quyền sở hữu trí tuệ của mình (nghĩa là bằng sáng chế, bản quyền, quyền nhân thân, thương hiệu và bí mật thương mại, không áp dụng đối với quyền riêng tư hoặc quyền công khai). Một trong hai bên cũng có thể yêu cầu giải quyết các khiếu nại nhỏ tại tòa án đối với các tranh chấp hoặc khiếu nại trong phạm vi tài phán của tòa án đó.
Quyền chọn không thamgia: Bạn có quyền chọn không tham gia và không bị ràng buộc theo các điều khoản về từ bỏ thể thức trọng tài và khiếu kiện tập thể được quy định trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này bằng cách gửi thông báo bằng văn bản về quyết định không tham gia của bạn tới địa chỉ sau đây: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Thông báo phải được gửi trong vòng 30 ngày kể từ ngày 15 tháng 11 năm 2018, hoặc kể từ lần đầu tiên bạn sử dụng Dịch vụ Khám phá, tùy theo trường hợp nào xảy ra sau, nếu không, bạn sẽ chịu sự ràng buộc của thể thức trọng tài cho các tranh chấp theo các điều khoản trong những đoạn đó. Nếu bạn chọn không tham gia các điều khoản trọng tài này, Branch cũng sẽ không bị ràng buộc theo các điều khoản đó.
Những thay đổi đối với Mụcnày: Branch sẽ thông báo trước ba mươi (30) ngày về bất kỳ thay đổi nào có ảnh hưởng đến nội dung của mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể bằng cách cập nhật các Điều khoản này, gửi tin nhắn hoặc thông báo cho bạn khi bạn sử dụng Dịch vụ Khám phá. Các bản sửa đổi sẽ có hiệu lực sau ba mươi (30) ngày kể từ khi chúng được cập nhật trong các Điều khoản này hoặc được gửi cho bạn.
Những thay đổi đối với mục này sẽ chỉ áp dụng cho các khiếu nại phát sinh sau ngày thứ ba mươi (30). Nếu tòa án hoặc trọng tài viên quyết định rằng tiểu mục này về "Những thay đổi đối với Mục này" là không thể thi hành hoặc hợp lệ, thì tiểu mục này sẽ bị loại khỏi mục “Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể” và tòa án hoặc trọng tài viên sẽ áp dụng mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể đầu tiên hiện hữu sau khi bạn bắt đầu sử dụng Dịch vụ Khám phá.
CÁC THÔNG BÁO PHÁPLÝ
Luật điềuchỉnh. Các Điều khoản này và tất cả các vấn đề phát sinh liên quan đến các Điều khoản này sẽ chịu sự điều chỉnh của luật của Tiểu bang California, mà không xét đến mâu thuẫn của các điều khoản luật; ngoại trừ Công ước Liên hợp quốc về Hợp đồng Mua bán Hàng hóa Quốc tế.
Nơi xử án. Bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào phát sinh liên quan đến các Điều khoản này và không chịu sự ràng buộc của thể thức trọng tài sẽ được tiến hành tại các tòa án tiểu bang hoặc liên bang đặt tại Quận Bắc California. Theo đó bạn và Branch đồng ý tuân theo thẩm quyền tài phán của tòa án và đồng ý rằng đó là nơi phân xử phù hợp đối với bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào.
Thể thức Tống đạt. Bạn cũng đồng ý nhận tống đạt qua đường bưu điện, và theo đó từ bỏ bất kỳ nơi xét xử nào khác.
Không từ bỏ. Việc chúng tôi không thực thi bất kỳ quyền hoặc quy định nào trong các Điều khoản này sẽ không có nghĩa chúng tôi từ bỏ quyền hoặc quy định đó trừ khi được chúng tôi công nhận và đồng ý bằng văn bản.
Chuyển nhượng. Bạn không thể chuyển nhượng, chuyển giao hoặc cấp phép phụ các Điều khoản này trừ khi có sự đồng ý trước bằng văn bản của Branch. Branch có thể chuyển giao và chuyển nhượng bất kỳ quyền và nghĩa vụ nào của mình theo các Điều khoản này một cách tự do và không cần sự cho phép nào.
Thời hiệu: Bạn đồng ý rằng bất kể quy định hoặc luật nào ngược lại, mọi khiếu nại phát sinh liên quan đến Dịch vụ Khám phá phải được thực hiện trong vòng một (1) năm sau khi đưa ra lý do khởi kiện. Nếu không, lý do khởi kiện đó sẽ vĩnh viễn không được chấp nhận. Bất kể những điều đã nói ở trên, thời quy định hạn chế này sẽ không áp dụng cho cư dân của bang New Jersey.
Tiêu đề mục: Tiêu đề mục trong các Điều khoản này chỉ nhằm mục đích thuận tiện và không có hiệu lực pháp lý hoặc hợp đồng.
Toàn bộ thỏathuận. Các Điều khoản này, cùng với Chính sách Quyền riêng tư của Dịch vụ Khám phá và bất kỳ thông báo pháp lý nào khác hoặc các điều khoản và điều kiện bổ sung hoặc các chính sách điều chỉnh việc sử dụng Dịch vụ Khám phá, sẽ cấu thành toàn bộ thỏa thuận giữa bạn và Branch liên quan đến Dịch vụ Khám phá. Trừ khi được nêu rõ ràng ở đây, nếu bất kỳ điều khoản nào trong các Điều khoản này bị tòa án có thẩm quyền coi là không hợp lệ, thì việc không hợp lệ của điều khoản đó sẽ không ảnh hưởng đến sự hợp lệ của các điều khoản còn lại trong các Điều khoản này, và chúng vẫn có hiệu lực đầy đủ.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Ngoài ra, bạn còn được bảo vệ bởi luật pháp của quốc gia bạn cư trú. Cả hai bên đều đồng ý tuân theo thẩm quyền không độc quyền của các tòa án thuộc Tiểu bang California, điều đó có nghĩa là bạn có thể đưa ra khiếu nại để thực thi quyền bảo vệ người tiêu dùng của mình liên quan đến các Điều khoản này ở California hoặc ở quốc gia thuộc EU mà bạn sinh sống. Nếu bạn cư trú ở EU, Ủy ban Châu Âu cung cấp một nền tảng trực tuyến để giải quyết tranh chấp tại địa chỉ: https://ec.europa.eu/consumers/odr. Chúng tôi không tham gia nền tảng này vì vậy nếu bạn muốn lưu ý cho chúng tôi về một vấn đề, vui lòng liên hệ với chúng tôi.
LIÊN HỆ VỚI CHÚNG TÔI
Nếu bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến các Điều khoản này, vui lòng liên hệ với chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
ข้อกำหนดและเงื่อนไขของ Discoveryสำหรับผู้ใช้ปลายทาง
อัปเดตล่าสุดวันที่ 11 มิถุนายน 2020
บทนำ
Branch Metrics, Inc. ("Branch" "เรา" หรือ "พวกเรา") ให้บริการการค้นหา ("บริการ Discovery") ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้ผลลัพธ์ตามบริบทและลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง (“ผู้ใช้” หรือ “ผู้ใช้หลายคน”) เข้าถึงได้ง่ายขึ้นเพื่อดำเนินการให้เสร็จสิ้น (เช่นค้นหาร้านอาหารใกล้เคียง) การยินยอมตามข้อกำหนดเหล่านี้หรือการใช้บริการ Discovery ในแอปที่ผสานรวมกับบริการ Discovery แสดงว่าคุณยอมรับที่จะผูกพันตามข้อกำหนดและเงื่อนไขการค้นหาของผู้ใช้ปลายทางเหล่านี้ (“ข้อกำหนด”) การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณรับรองว่าคุณได้รับอนุญาตให้ยอมรับข้อกำหนดเหล่านี้ หากคุณไม่ยอมรับข้อกำหนดและเงื่อนไขของ DISCOVERY สำหรับผู้ใช้ปลายทางเหล่านี้ อย่าใช้ฟังก์ชั่นการสืบค้นเนื้อหาในแอปที่ใช้บริการ Discovery ของเรา
ประกาศสำคัญ: ข้อกำหนดเหล่านี้อยู่ภายใต้อนุญาโตตุลาการที่มีผลผูกพันและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม โปรดอ่านอย่างละเอียด
การอ้างอิงถึง "คุณ" หรือ "ของคุณ" ตามความเกี่ยวข้องทั้งหมดหมายถึงบุคคลที่เข้าถึง ใช้งาน และ / หรือมีส่วนร่วมในบริการ Discovery ในลักษณะใด ๆ และทายาท ผู้รับมอบหมาย และผู้สืบทอดของคุณแต่ละคน หากคุณใช้บริการ Discovery ในนามของนิติบุคคล คุณแสดงและรับรองว่าคุณมีอำนาจในการผูกมัดนิติบุคคลนั้น การยอมรับข้อกำหนดของคุณจะถือว่าเป็นการยอมรับโดยนิติบุคคลนั้นและ "คุณ" และ "ของคุณ" ในที่นี้จะหมายถึงนิติบุคคลนั้น กรรมการ เจ้าหน้าที่ พนักงาน และตัวแทนของนิติบุคคล
เราอาจทำการเปลี่ยนแปลงข้อกำหนดเหล่านี้เป็นครั้งคราว เมื่อเราดำเนินการดังกล่าวเราจะแก้ไขวันที่ "อัปเดตล่าสุด" ที่ระบุไว้ข้างต้น เป็นความรับผิดชอบของคุณในการตรวจสอบข้อกำหนดเหล่านี้บ่อยครั้งและรับทราบการเปลี่ยนแปลงใด ๆ เวอร์ชันปัจจุบันของข้อกำหนดเหล่านี้จะแทนที่เวอร์ชันก่อนหน้าทั้งหมด คุณยอมรับว่าการที่คุณยังคงใช้แอพที่ใช้บริการ Discovery ของเราหลังจากที่มีการเผยแพร่การเปลี่ยนแปลงดังกล่าวจะถือว่าคุณยอมรับข้อกำหนดที่มีการแก้ไขดังกล่าว
โปรดทราบว่าข้อกำหนดเหล่านี้มีผลบังคับใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าหรือนิติบุคคลอื่น ๆ สำหรับข้อกำหนดที่มีผลบังคับใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch รวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการบริการ Discovery โปรดอ่านข้อกำหนดของ Branch ที่โพสต์ไว้ ที่นี่ นอกจากนี้คุณควรตรวจสอบข้อกำหนดและเงื่อนไขใด ๆ ที่ลูกค้าหรือนิติบุคคลอื่นอาจบังคับใช้กับคุณผ่านการใช้แอปหรือเว็บไซต์ของมัน
คุณสมบัติที่จะเข้าใช้
บริการ Discovery ไม่ได้มีไว้สำหรับผู้ที่มีอายุต่ำกว่า 13 ปี (และในบางเขตอำนาจศาลที่อายุต่ำกว่า 16 ปี) การใช้บริการ Discovery แสดงว่าคุณแสดงและรับรองว่าคุณมีอายุอย่างน้อย 13 ปีขึ้นไป หากกฎหมายกำหนดให้คุณมีอายุมากขึ้นเพื่อให้ Branch สามารถให้บริการ Discovery แก่คุณได้โดยไม่ต้องได้รับความยินยอมจากผู้ปกครอง
ใบอนุญาตให้ใช้บริการ DISCOVERY
Branch จะให้สิทธิ์การใช้งานแบบ จำกัด ทั่วโลก ไม่สามารถโอนได้ ไม่ผูกขาด และเพิกถอนได้เพื่อใช้บริการ Discovery หากคุณปฏิบัติตามข้อกำหนดและเงื่อนไขเหล่านี้ สิทธิ์ของคุณในการใช้บริการ Discovery ถูกจำกัดโดยข้อกำหนดและเงื่อนไขทั้งหมดที่กำหนดไว้ในข้อกำหนดเหล่านี้และข้อกำหนดอื่น ๆ ที่ลูกค้าของเราอาจบังคับใช้กับคุณ
การใช้บริการ DISCOVER ของเรานโยบายและข้อจำกัด
คุณเป็นผู้รับผิดชอบแต่เพียงผู้เดียวสำหรับเนื้อหาใด ๆ และข้อความอื่น ๆ ที่คุณส่งในแบบสืบค้นหรือข้อมูลที่คุณส่งผ่านหรือกับบริการ Discovery คุณยอมรับว่าในการใช้บริการ Discovery คุณจะ:
- ปฏิบัติตามกฎหมายที่เกี่ยวข้องทั้งหมด รวมถึง แต่ไม่จำกัดเพียงกฎหมายความเป็นส่วนตัว กฎหมายทรัพย์สินทางปัญญา กฎหมายต่อต้านสแปม และข้อกำหนดด้านกฎระเบียบ
- ไม่ส่งเนื้อหาใด ๆ ที่มีไวรัสซอฟต์แวร์หรือรหัสคอมพิวเตอร์ ไฟล์ หรือโปรแกรมอื่น ๆ ที่ออกแบบมาเพื่อขัดขวาง ทำลาย หรือ จำกัดการทำงานของซอฟต์แวร์หรือฮาร์ดแวร์ของคอมพิวเตอร์หรืออุปกรณ์โทรคมนาคมใด ๆ
- ไม่รบกวนหรือขัดขวางบริการ Discovery หรือเซิร์ฟเวอร์หรือเครือข่ายที่เชื่อมต่อกับ บริการ Discovery หรือไม่ปฏิบัติตามข้อกำหนด ขั้นตอน นโยบาย หรือข้อบังคับใด ๆ ของเครือข่ายที่เชื่อมต่อกับบริการ Discovery
- ไม่พัฒนา สนับสนุน หรือใช้เครื่องมืออัตโนมัติใด ๆ (เช่นโรบ็อต สไปเดอร์) เพื่อเข้าถึงหรือใช้บริการ Discovery หรือดึงข้อมูลจำนวนมากจากบริการ Discovery หรือคัดลอกข้อมูลจากบริการ Discovery
- ไม่หลีกเลี่ยงหรือปิดใช้งานการจัดการสิทธิ์ทางดิจิทัล กฎการใช้งาน หรือคุณสมบัติอื่น ๆ ของบริการ Discovery
- ไม่ทำวิศวกรรมย้อนกลับ ดีคอมไพล์ ถอดแยกกลุ่มข้อมูล ถอดรหัสหรือพยายามหาซอร์สโค้ดสำหรับบริการ Discovery หรือเทคโนโลยีที่เกี่ยวข้องใด ๆ ที่ไม่ใช่โอเพนซอร์ส และ
- ห้ามมีส่วนร่วมใน "การทำโครงร่าง" "การจำลอง" หรือการจำลองรูปลักษณ์หรือการทำงานของบริการ Discovery
คุณรับทราบและยอมรับว่าการใช้บริการ Discovery ของคุณขึ้นอยู่กับการเข้าถึงบริการโทรคมนาคมและอินเทอร์เน็ต คุณมีหน้าที่รับผิดชอบแต่เพียงผู้เดียวในการจัดหาและบำรุงรักษาบริการโทรคมนาคมและอินเทอร์เน็ตทั้งหมดรวมถึงฮาร์ดแวร์และซอฟต์แวร์อื่น ๆ ที่จำเป็นในการเข้าถึงและใช้บริการ Discovery รวมถึงแต่ไม่จำกัดเพียงต้นทุน ค่าธรรมเนียม ค่าใช้จ่าย และภาษีใด ๆ และทั้งหมดที่เกี่ยวข้องกับสิ่งที่กล่าวมาข้างต้น Branch จะไม่รับผิดชอบต่อการสูญเสียหรือความเสียหายของข้อมูล การสื่อสารที่สูญหาย หรือการสูญเสียหรือความเสียหายอื่นใดที่เกิดขึ้นจากบริการโทรคมนาคมและอินเทอร์เน็ตดังกล่าว
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่เป็นประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณอาจมีผลต่อไปนี้: เราจะพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าความพร้อมใช้งานของบริการ Discovery จะไม่สะดุดและการส่งข้อมูลจะปราศจากข้อผิดพลาด อย่างไรก็ตามเนื่องจากลักษณะของอินเทอร์เน็ตจึงไม่สามารถรับประกันได้ นอกจากนี้การเข้าถึงบริการ Discovery ของคุณอาจถูกระงับหรือจำกัดเป็นครั้งคราวเพื่ออนุญาตให้มีการซ่อมแซม บำรุงรักษา หรือเพิ่มสิ่งอำนวยความสะดวกหรือบริการใหม่ ๆ เราจะพยายามจำกัดความถี่และระยะเวลาของการระงับหรือข้อจำกัดดังกล่าว
การยุติ
คุณรับทราบและยอมรับว่า Branch อาจยุติการให้บริการ Discovery ตามดุลยพินิจของ Branch แต่เพียงผู้เดียวโดยไม่ต้องแจ้งให้ทราบล่วงหน้าไม่ว่าด้วยเหตุผลใด ๆ เมื่อใดก็ได้ คุณยอมรับว่า Branch จะไม่ต้องรับผิดต่อคุณเมื่อ Branch ยุติการให้บริการ หัวข้อเหล่านั้นที่โดยธรรมชาติแล้วถูกคาดหวังอย่างสมเหตุสมผลว่าจะยังคงมีอยู่จะไม่ถูกยกเลิกหรือหมดอายุตามข้อกำหนดเหล่านี้ ซึ่งรวมถึงแต่ไม่จำกัดเพียงหัวข้อเกี่ยวกับการยุติ นโยบายความเป็นส่วนตัวและสิทธิ์ในข้อมูล สิทธิ์ในกรรมสิทธิ์ การจำกัดความรับผิด และการอนุญาโตตุลาการและการสละสิทธิ์การดำเนินการแบบกลุ่ม และประกาศทางกฎหมาย
นโยบายความเป็นส่วนตัวและสิทธิ์ข้อมูล
คุณรับทราบว่าคุณได้รับ อ่าน และเข้าใจนโยบายความเป็นส่วนตัวของ Discovery การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณยอมรับการเก็บรวบรวม การใช้และการเปิดเผยข้อมูลของ Branch ซึ่งรวมถึงข้อมูลส่วนบุคคลตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery รวมถึงเพื่อแสดงโฆษณาให้กับคุณและปรับแต่งผลลัพธ์ของเนื้อหาให้เหมาะกับคุณ
คุณให้สิทธิ์การใช้งานทั่วโลก แบบไม่ผูกขาด อนุญาตช่วงต่อได้และถ่ายโอนได้แก่ Branch เพื่อใช้ คัดลอก แก้ไข แจกจ่าย เผยแพร่ ประมวลผลและ / หรือไม่ระบุตัวตนข้อมูลและเนื้อหาที่รวบรวมผ่านบริการ Discovery รวมถึงแต่ไม่จำกัดเพียง (ก) ให้ ดูแลรักษา เพิ่มประสิทธิภาพ และปรับปรุงบริการ Discovery (ข) ทำการวิจัย (ค) วิเคราะห์และรวบรวมข้อมูลของคุณ (รวมถึงข้อมูลที่ไม่ระบุตัวตน) กับข้อมูลของผู้ใช้รายอื่น ข้อมูลรวมดังกล่าวเป็น "ข้อมูลรวม" (ง) ใช้ข้อมูลรวมดังกล่าวเพื่อทำการวิจัยและสร้างข้อมูลและการวิเคราะห์ผลิตภัณฑ์และบริการ รวมถึงเพื่อให้ลูกค้าสามารถปรับแต่งเนื้อหา โฆษณา หรือแอปของพวกเขาตามข้อมูลที่รวบรวมผ่านบริการ Discovery และ (ง) ตามที่อธิบายไว้เป็นอย่างอื่นในนโยบายความเป็นส่วนตัวของ Discovery คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
ลิงก์และเนื้อหาของบุคคลที่สาม
บริการ Discovery อาจแสดงหรือมีลิงก์ไปยังผลิตภัณฑ์ บริการ แอป และเว็บไซต์ของบุคคลที่สาม ความคิดเห็น คำแนะนำ คำชี้แจง บริการ ข้อเสนอ หรือข้อมูลอื่นใดที่เป็นส่วนหนึ่งของเนื้อหาที่แสดงออก ประพันธ์ หรือจัดทำโดยผู้ใช้รายอื่นหรือบุคคลที่สามอื่น ๆ ในบริการ Discovery หรือซึ่งสามารถเข้าถึงได้ผ่านหรืออาจอยู่โดยใช้บริการ Discovery (เรียกรวมกันว่า "เนื้อหาของบุคคลที่สาม") เป็นของผู้แต่งหรือผู้ผลิตที่เกี่ยวข้องและไม่ใช่ของ Branch หรือผู้ถือหุ้น กรรมการ เจ้าหน้าที่ พนักงาน ตัวแทน หรือผู้แทน Branch ไม่ได้ควบคุมเนื้อหาของบุคคลที่สามและไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือคุณภาพของเนื้อหาของบุคคลที่สามดังกล่าว Branch ไม่รับผิดชอบต่อการปฏิบัติงาน ไม่รับรอง และไม่รับผิดชอบหรือรับผิดต่อเนื้อหาของบุคคลที่สามหรือข้อมูลหรือเนื้อหาใด ๆ ที่โฆษณาในเนื้อหาของบุคคลที่สาม เมื่อใช้บริการ Discovery คุณอาจพบเนื้อหาที่ไม่เหมาะสม หยาบคาย หรือน่ารังเกียจ เราไม่รับผิดชอบหรือรับผิดไม่ว่าทางตรงหรือทางอ้อมสำหรับความเสียหายหรือการสูญเสียใด ๆ ที่เกิดขึ้นกับคุณโดยการใช้หรือการพึ่งพาสินค้า บริการ หรือข้อมูลใด ๆ ที่มีอยู่ในหรือผ่านบริการของบุคคลที่สามหรือเนื้อหาของบุคคลที่สาม เป็นความรับผิดชอบของคุณในการประเมินข้อมูล ความคิดเห็น คำแนะนำ หรือเนื้อหาอื่น ๆ ที่มีอยู่ในและผ่านบริการ Discovery
Branch อาจเพิ่มผลการค้นหาบางรายการ โดยขึ้นอยู่กับการตกลงกับบุคคลที่สาม (“ผลการค้นหาที่ได้รับการสนับสนุน”) ซึ่งอาจแสดงเป็นผลลัพธ์แรกหรือแสดงผลลัพธ์มากกว่าในการค้นหาใด ๆ จะแสดงผลลัพธ์การค้นหาที่ได้รับการสนับสนุนซึ่งเป็นผลมาจากอัลกอริทึมที่ใช้โดย Branch Branch ไม่ให้การรับรองว่าผลการค้นหาที่ได้รับการสนับสนุนจะเหมาะสมกับความต้องการเฉพาะของผู้ใช้มากที่สุด
เราอาจเปลี่ยนแปลงหรือยกเลิกบริการ Discovery ใด ๆ และคุณยอมรับว่าเราไม่มีภาระผูกพันในการจัดเก็บ บำรุงรักษา หรือจัดหาสำเนาของเนื้อหาหรือข้อมูลใด ๆ ที่คุณหรือผู้อื่นมอบให้ ยกเว้นตามขอบเขตที่กฎหมายที่เกี่ยวข้องกำหนดและตามที่ระบุไว้ในนโยบายความเป็นส่วนตัวของ Discovery
สิทธิในทรัพย์สิน
Branch และผู้อนุญาตของ Branch เป็นเจ้าของสิทธิ์ กรรมสิทธิ์ และผลประโยชน์ทั้งหมดในบริการ Discovery แต่เพียงผู้เดียว รวมถึงทรัพย์สินทางปัญญาและกรรมสิทธิ์ที่เกี่ยวข้องทั้งหมด คุณรับทราบว่าบริการ Discovery ได้รับการคุ้มครองตามกฎหมายลิขสิทธิ์ เครื่องหมายการค้า และกฎหมายอื่น ๆ ของสหรัฐอเมริกาและประเทศอื่น ๆ คุณยอมรับที่จะไม่ลบ เปลี่ยนแปลง หรือปิดบังลิขสิทธิ์ เครื่องหมายการค้า เครื่องหมายบริการ หรือประกาศเกี่ยวกับกรรมสิทธิ์อื่น ๆ ที่รวมอยู่ในหรือมาพร้อมกับบริการ Discovery
Branch อาจให้กลไกในการให้คำติชม ข้อเสนอแนะ และแนวคิดเกี่ยวกับบริการการค้นพบ ("คำติชม") หากคุณเลือก คุณยอมรับว่า Branch อาจใช้คำติชมที่คุณให้แก่ Branch ในทางใดทางหนึ่งตามดุลยพินิจของ Branch แต่เพียงผู้เดียว รวมถึงการปรับปรุงและการปรับเปลี่ยนบริการ Discovery ในอนาคต ในที่นี้คุณให้สิทธิ์การใช้งานแบบถาวร ทั่วโลก ถ่ายโอนได้เต็มที่ อนุญาตช่วงต่อได้ ที่ชำระเต็มจำนวน ไม่สามารถเพิกถอนได้ ปลอดค่าลิขสิทธิ์แก่ Branch และผู้ได้รับมอบหมายของ Branch เพื่อใช้ ทำซ้ำ แก้ไข สร้างผลงานลอกเลียนแบบจาก แจกจ่าย และแสดงคำติชมด้วยวิธีการใด ๆ เพื่อวัตถุประสงค์ใด ๆ ในสื่อ ซอฟต์แวร์ หรือเทคโนโลยีใด ๆ ที่มีอยู่ในปัจจุบันหรือพัฒนาขึ้นในอนาคตโดยไม่มีข้อผูกมัดใด ๆ ในการระบุแหล่งที่มาหรือค่าตอบแทนแก่คุณหรือบุคคลที่สาม คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
การปฏิเสธการรับประกัน
บริการ Discovery มีให้ "ตามสภาพ" โดยไม่มีการรับประกันใด ๆ โดยไม่จำกัดในสิ่งที่กล่าวมาข้างต้น Branch จะปฏิเสธอย่างชัดเจนในการรับประกันใด ๆ เกี่ยวกับความสามารถในการซื้อขาย ความเหมาะสมสำหรับวัตถุประสงค์เฉพาะ การใช้งานที่เงียบสงบ การไม่ละเมิด หรือความถูกต้องของข้อมูล และการรับประกันใด ๆ ที่เกิดขึ้นจากขั้นตอนการจัดการหรือการใช้งานการค้า Branch ไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือประโยชน์ของบริการ Discovery คุณใช้และพึ่งพาบริการ Discovery โดยยอมรับความเสี่ยงเอง เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการยกเว้นการรับประกันบางประเภทในสถานการณ์บางประเภท ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจใช้ไม่ได้
ข้อจำกัดความรับผิด
ตามขอบเขตสูงสุดที่กฎหมายอนุญาตและไม่เกี่ยวข้องกับเงื่อนไขใด ๆ ก็ตาม Branch จะไม่ต้องรับผิดภายใต้สัญญาใด ๆ ต่อความประมาท การละเมิดทางแพ่ง ความรับผิดอย่างเข้มงวด การละเมิดหรือทฤษฎีอื่น ๆ ตามกฎหมายหรือตามความเหมาะสมสำหรับการสูญเสียของการใช้บริการ Discovery หรือความเสียหายไม่ว่าในรูปแบบใดไม่ว่าจะเป็นความเสียหายทางตรง ทางอ้อม โดยบังเอิญ พิเศษ ที่เป็นผลสืบเนื่อง หรือเป็นแบบอย่าง รวมถึงแต่ไม่จำกัดเพียงความเสียหายจากการสูญเสียผลกำไร ค่าความนิยม การใช้ ข้อมูล หรือความสูญเสียที่ไม่มีตัวตนอื่น ๆ (แม้ว่า Branch จะได้รับคำแนะนำถึงความเป็นไปได้ของความเสียหายดังกล่าว) ซึ่งเป็นผลมาจากการที่คุณใช้บริการ DISCOVERY
ข้อจำกัดความรับผิดนี้เป็นส่วนหนึ่งของพื้นฐานของการเจรจาต่อรองระหว่างคุณและ Branch และจะมีผลบังคับใช้กับการเรียกร้องความรับผิดทั้งหมด (เช่นการรับประกัน การละเมิด การละเลย สัญญา กฎหมาย) และแม้ว่าจะมีการแจ้งแก่ Branch ถึงความเป็นไปได้ในความเสียหายดังกล่าวใด ๆ ก็ตาม
เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการจำกัดหรือยกเว้นความรับผิด ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจไม่มีผลบังคับใช้ บทบัญญัติข้อจำกัดความรับผิดนี้จะมีผลบังคับใช้อย่างเต็มที่กับผู้อยู่อาศัยในนิวเจอร์ซี่
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: เราจะไม่รับผิดชอบต่อ (i) ความสูญเสียที่ไม่ได้เกิดจากการละเมิดใด ๆ ในส่วนของเราหรือ (ii) การสูญเสียทางธุรกิจใด ๆ (รวมถึงการสูญเสียกำไร รายได้ สัญญา การประหยัดที่คาดการณ์ไว้ ข้อมูล ค่าความนิยม หรือค่าใช้จ่ายที่สูญเปล่า) หรือ (iii) ความสูญเสียทางอ้อมหรือผลสืบเนื่องใด ๆ ที่ทั้งคุณและเราไม่สามารถคาดการณ์ล่วงหน้าได้เมื่อคุณเริ่มใช้บริการ Discovery เราจะไม่รับผิดชอบต่อความล่าช้าหรือความล้มเหลวในการปฏิบัติตามภาระหน้าที่ของเราภายใต้เงื่อนไขเหล่านี้ หากความล่าช้าหรือความล้มเหลวเกิดขึ้นจากสาเหตุใด ๆ ที่อยู่นอกเหนือการควบคุมที่สมเหตุสมผลของเรา กฎหมายของบางประเทศไม่อนุญาตให้มีข้อจำกัดบางประการหรือทั้งหมดที่อธิบายไว้ข้างต้น หากกฎหมายเหล่านี้บังคับใช้กับคุณ ข้อจำกัดข้างต้นบางส่วนหรือทั้งหมดอาจไม่มีผลบังคับใช้กับคุณและคุณอาจมีสิทธิ์เพิ่มเติม
อนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่ม
คุณควรอ่านหัวข้อนี้อย่างละเอียดเนื่องจากอาจมีผลต่อสิทธิทางกฎหมายของคุณอย่างมีนัยสำคัญซึ่งรวมถึงสิทธิ์ของคุณในการยื่นฟ้องในศาล
ขอบเขต: คุณและ Branch ยอมรับว่าข้อกำหนดเหล่านี้มีผลต่อการค้าระหว่างรัฐ และกฎหมายอนุญาโตตุลาการของรัฐบาลกลางควบคุมการตีความและการบังคับใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ หัวข้อนี้มีวัตถุประสงค์เพื่อตีความในวงกว้างและควบคุมข้อพิพาทใด ๆ และทั้งหมดระหว่างเรา รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกิดจากหรือเกี่ยวข้องกับแง่มุมใด ๆ ของความสัมพันธ์ระหว่างเรา ไม่ว่าจะเป็นไปตามสัญญา การละเมิด กฎเกณฑ์ การฉ้อโกง การบิดเบือนความจริง หรือทฤษฎีกฎหมายอื่น ๆ การเรียกร้องที่เกิดขึ้นก่อนข้อกำหนดเหล่านี้หรือข้อตกลงใด ๆ ก่อนหน้านี้ (รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกี่ยวข้องกับการโฆษณา) และการเรียกร้องที่อาจเกิดขึ้นหลังจากการสิ้นสุดของข้อกำหนดเหล่านี้ ข้อพิพาทเดียวที่ไม่รวมอยู่ในข้อห้ามในวงกว้างนี้คือการฟ้องร้องทรัพย์สินทางปัญญา และการฟ้องร้องในศาลคดีมโนสาเร่ตามที่ระบุไว้ด้านล่าง
การระงับข้อพิพาทเบื้องต้น: คุณสามารถติดต่อเราได้ที่ info@branch.io เพื่อจัดการกับข้อกังวลใด ๆ ที่คุณอาจมีเกี่ยวกับบริการ Discovery Branch สามารถแก้ไขข้อกังวลส่วนใหญ่ได้อย่างรวดเร็วเพื่อความพึงพอใจของผู้ใช้ของเรา คุณและ Branch ตกลงที่จะใช้ความพยายามอย่างดีที่สุดผ่านกระบวนการระงับข้อพิพาทภายในของ Branch เพื่อยุติข้อพิพาท การเรียกร้อง คำถาม หรือความไม่เห็นด้วย และมีส่วนร่วมในการเจรจาโดยสุจริตซึ่งจะเป็นเงื่อนไขต่อฝ่ายใดฝ่ายหนึ่งเริ่มการฟ้องร้องหรืออนุญาโตตุลาการ
อนุญาโตตุลาการที่มีผลผูกพัน: หากทั้งสองฝ่ายไม่บรรลุข้อตกลงในการแก้ปัญหาภายในระยะเวลาสามสิบ (30) วันนับจากเวลาที่มีการเริ่มการระงับข้อพิพาทอย่างไม่เป็นทางการภายใต้บทบัญญัติการระงับข้อพิพาทเบื้องต้น คู่สัญญาฝ่ายใดฝ่ายหนึ่งอาจเริ่มการอนุญาโตตุลาการที่มีผลผูกพันเป็นวิธีการเดียวในการแก้ไขการเรียกร้องภายใต้ข้อยกเว้นและข้อกำหนดที่ระบุไว้ด้านล่าง ยกเว้นตามที่ระบุไว้ด้านล่าง การเรียกร้องใด ๆ ที่คุณอาจมีต่อ Branch จะต้องได้รับการแก้ไขโดยอนุญาโตตุลาการที่มีผลผูกพันต่อหน้า American Arbitration Association (“AAA”) โดยใช้กฎอนุญาโตตุลาการผู้บริโภคตามที่มีการแก้ไขโดยข้อกำหนดเหล่านี้และจะดำเนินการโดย AAA และได้รับการแก้ไขโดยอนุญาโตตุลาการคนเดียว มีกฎ AAA ทางออนไลน์ที่ www.adr.org หรือโทรติดต่อ AAA ได้ที่ 1-800-778-7879. อนุญาโตตุลาการมีผลผูกพันตามข้อกำหนดในที่นี้
อนุญาโตตุลาการและไม่ใช่ศาลหรือหน่วยงานของรัฐบาลกลาง รัฐหรือท้องถิ่น จะมีอำนาจแต่เพียงผู้เดียวในการแก้ไขข้อพิพาททั้งหมดที่เกิดจากหรือเกี่ยวข้องกับการตีความ การบังคับใช้ ความสามารถในการบังคับใช้ หรือการก่อตัวของข้อกำหนดเหล่านี้ รวมถึงแต่ไม่จำกัดเพียงการอ้างสิทธิ์ใด ๆ ที่ทั้งหมดหรือบางส่วนของข้อกำหนดเหล่านี้ถือเป็นโมฆะหรืออาจเป็นโมฆะได้ หรือการเรียกร้องจะขึ้นอยู่กับอนุญาโตตุลาการ อนุญาโตตุลาการจะมีอำนาจในการผ่อนปรนใด ๆ ก็ตามที่มีอยู่ในศาลภายใต้กฎหมายหรือในความยุติธรรม คำชี้ขาดของอนุญาโตตุลาการจะต้องเป็นลายลักษณ์อักษร และมีผลผูกพันคู่สัญญาและอาจถือเป็นการตัดสินในศาลที่มีเขตอำนาจศาลที่มีอำนาจการใด ๆ
คุณเข้าใจและยอมรับว่าเมื่อเข้าสู่ข้อกำหนดเหล่านี้ คุณและ Branch ต่างก็สละสิทธิ์ในการพิจารณาคดีของคณะลูกขุนหรือการพิจารณาคดีต่อหน้าผู้พิพากษาในศาลสาธารณะ ในกรณีที่ไม่มีบทบัญญัติอนุญาโตตุลาการนี้ มิฉะนั้นคุณและ Branch อาจมีสิทธิหรือโอกาสที่จะนำข้อพิพาทขึ้นสู่ศาลต่อหน้าผู้พิพากษาหรือคณะลูกขุนและ / หรือมีส่วนร่วมหรือมีตัวแทนในคดีที่ผู้อื่นยื่นฟ้องในศาล (รวมถึงการดำเนินคดีแบบกลุ่ม) สิทธิ์อื่น ๆ ที่คุณจะมีหากคุณขึ้นศาล เช่นสิทธิ์ในการอุทธรณ์และการค้นหาข้อเท็จจริงบางประเภท อาจถูกจำกัดมากขึ้นหรืออาจถูกเพิกถอนได้
หากคุณเป็นผู้มีถิ่นที่อยู่ในสหรัฐอเมริกา อาจดำเนินการอนุญาโตตุลาการในมณฑลที่คุณอาศัยอยู่ในขณะยื่นฟ้อง สำหรับบุคคลที่อาศัยอยู่นอกสหรัฐอเมริกา อนุญาโตตุลาการจะต้องเริ่มต้นในรัฐแคลิฟอร์เนีย สหรัฐอเมริกา คุณและ Branch ตกลงที่จะส่งต่อไปยังเขตอำนาจศาลส่วนบุคคลของศาลรัฐบาลกลางหรือรัฐใด ๆ ในเขตทางตอนเหนือของแคลิฟอร์เนียเพื่อบังคับให้อนุญาโตตุลาการ เพื่อระงับการดำเนินคดีเพื่อดำเนินการอนุญาโตตุลาการ หรือเพื่อยืนยัน แก้ไข ยกเลิก หรือถือเป็นการตัดสินในคำชี้ขาดที่ตัดสินโดยอนุญาโตตุลาการ
ค่าใช้จ่ายของอนุญาโตตุลาการ: การชำระค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการ และค่าใช้จ่ายทั้งหมดที่กำหนดโดย AAA จะอยู่ภายใต้กฎของ AAA โดยมีเงื่อนไขว่าหากคุณเริ่มการอนุญาโตตุลาการต่อ Branch และมูลค่าของการบรรเทาทุกข์เท่ากับหนึ่งหมื่นดอลลาร์ ($10,000) หรือน้อยกว่า จากนั้น Branch จะทำการชำระเงินล่วงหน้าสำหรับค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการและค่าใช้จ่ายที่กำหนดโดย AAA (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) หากสถานการณ์ในคำพิพากษาก่อนหน้ามีผลบังคับใช้ แต่มูลค่าของการบรรเทาทุกข์นั้นมากกว่าหนึ่งหมื่นดอลลาร์ ($10,000) และคุณแสดงให้อนุญาโตตุลาการเห็นว่าค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวจะแพงกว่าการดำเนินคดีของศาลอย่างห้ามไม่ได้ Branch จะจ่ายค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวที่อนุญาโตตุลาการพิจารณาว่าจำเป็นเพื่อป้องกันไม่ให้การตัดสินโดยอนุญาโตตุลาการมีราคาแพงกว่าการพิจารณาคดีของศาลอย่างห้ามไม่ได้ (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) ในกรณีที่อนุญาโตตุลาการพิจารณาว่าการเรียกร้องทั้งหมดที่คุณยืนยันในการอนุญาโตตุลาการนั้นไม่สำคัญตามหลักวิธีพิจารณาความแพ่งของรัฐบาลกลาง 11 คุณตกลงที่จะคืนเงินให้แก่ Branch สำหรับค่าธรรมเนียมและค่าใช้จ่ายทั้งหมดดังกล่าวที่ Branch จ่ายให้และที่คุณจะต้องจ่ายภายใต้กฎ AAA
การสละสิทธิ์การดำเนินคดีแบบกลุ่ม: คุณเข้าใจและตกลงว่าคุณและ Branch แต่ละฝ่ายจะตัดสินโดยอนุญาโตตุลาการในความสามารถส่วนบุคคลของคุณ ไม่ใช่ในฐานะตัวแทนหรือสมาชิกของกลุ่ม ซึ่งหมายความว่าคุณและ Branch ไม่สามารถเข้าร่วมการฟ้องร้องกับบุคคลหรือนิติบุคคลอื่นใด และจะไม่มีอำนาจในการโต้แย้งใด ๆ ที่จะได้รับการตัดสินโดยอนุญาโตตุลาการโดยใช้วิธีการดำเนินคดีแบบกลุ่ม หากศาลหรืออนุญาโตตุลาการใด ๆ พิจารณาว่าการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่มนี้เป็นโมฆะหรือไม่สามารถบังคับใช้ได้ไม่ว่าด้วยเหตุผลใด ๆ หรือว่าอนุญาโตตุลาการสามารถดำเนินคดีแบบกลุ่มได้ ให้ถือว่าบทบัญญัติอนุญาโตตุลาการในหัวข้อนี้เป็นไม่มีผลและถือเป็นโมฆะโดยสิ้นเชิงและคู่สัญญาจะถือว่าไม่ได้ตกลงที่จะใช้อนุญาโตตุลาการตัดสินข้อพิพาท
ข้อยกเว้น: แม้ว่าคู่สัญญาจะตัดสินใจแก้ไขข้อพิพาททั้งหมดผ่านทางอนุญาโตตุลาการ ฝ่ายใดฝ่ายหนึ่งอาจดำเนินการในศาลของรัฐหรือรัฐบาลกลางเพื่อปกป้องสิทธิ์ในทรัพย์สินทางปัญญาของตน (หมายถึงสิทธิบัตร ลิขสิทธิ์ สิทธิ์ทางศีลธรรม เครื่องหมายการค้า และความลับทางการค้า แต่ไม่ใช่สิทธิความเป็นส่วนตัวหรือการเผยแพร่) คู่สัญญาทั้งสองฝ่ายอาจขอความช่วยเหลือในศาลคดีมโนสาเร่สำหรับข้อพิพาทหรือข้อเรียกร้องที่อยู่ในขอบเขตของเขตอำนาจศาลของศาลนั้น
สิทธิ์ในการเลือกไม่ใช้: คุณมีสิทธิ์ที่จะเลือกไม่ใช้และไม่ผูกพันตามบทบัญญัติอนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการส่งหนังสือแจ้งการตัดสินใจของคุณเป็นลายลักษณ์อักษรเพื่อเลือกไม่ใช้ไปยังที่อยู่ต่อไปนี้: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 ต้องส่งหนังสือแจ้งภายใน 30 วันนับจากวันที่ 15 พฤศจิกายน 2018 หรือการใช้บริการ Discovery ครั้งแรกของคุณไม่ว่าจะเป็นอย่างใดในภายหลัง มิฉะนั้นคุณจะถูกผูกมัดในการใช้อนุญาโตตุลาการตัดสินข้อพิพาทตามข้อกำหนดของย่อหน้าเหล่านั้น หากคุณเลือกไม่ใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ Branch ก็จะไม่ถูกผูกมัดโดยบทบัญญัติเช่นเดียวกัน
การเปลี่ยนแปลงในหัวข้อนี้: Branch จะแจ้งให้ทราบล่วงหน้าสามสิบ (30) วันเกี่ยวกับการเปลี่ยนแปลงใด ๆ ที่มีผลต่อเนื้อหาของหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการอัปเดตข้อกำหนดเหล่านี้ ส่งข้อความถึงคุณ หรือแจ้งให้คุณทราบเมื่อคุณใช้บริการ Discovery การแก้ไขจะมีผลในสามสิบ (30) วันหลังจากที่มีการอัปเดตข้อกำหนดเหล่านี้หรือส่งถึงคุณ
การเปลี่ยนแปลงในหัวข้อนี้จะมีผลในอนาคตเฉพาะกับการเรียกร้องที่เกิดขึ้นหลังจากวันที่สามสิบ (30) หากศาลหรืออนุญาโตตุลาการตัดสินว่าหัวข้อย่อยนี้เกี่ยวกับ "การเปลี่ยนแปลงหัวข้อนี้" ไม่สามารถบังคับใช้ได้หรือใช้ได้ หัวข้อย่อยนี้จะถูกตัดออกจากหัวข้อที่มีชื่อว่า "อนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม" และศาลหรืออนุญาโตตุลาการจะใช้หัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแรกที่มีอยู่หลังจากที่คุณเริ่มใช้บริการ Discovery
ประกาศทางกฎหมาย
กฎหมายที่บังคับใช้ ข้อกำหนดเหล่านี้และทุกเรื่องที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้จะอยู่ภายใต้กฎหมายของรัฐแคลิฟอร์เนีย โดยไม่คำนึงถึงความขัดแย้งของบทบัญญัติกฎหมาย ไม่รวมอนุสัญญาสหประชาชาติว่าด้วยสัญญาการขายสินค้าระหว่างประเทศ
สถานที่ การดำเนินการทางกฎหมายหรือการดำเนินการใด ๆ ที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้และไม่อยู่ภายใต้การตัดสินของอนุญาโตตุลาการจะต้องดำเนินการเฉพาะในศาลของรัฐหรือรัฐบาลกลางที่ตั้งอยู่ในเขตทางตอนเหนือของแคลิฟอร์เนีย คุณและ Branch ตกลงที่จะส่งไปยังเขตอำนาจศาลเหล่านั้นในการดำเนินการทางกฎหมายหรือการดำเนินการดังกล่าวและตกลงว่าสถานที่นั้นเหมาะสม
บริการของกระบวนการ คุณตกลงที่จะยอมรับบริการของกระบวนการทางไปรษณีย์ และขอสละสิทธิ์การป้องกันเขตอำนาจศาลและสถานที่ใด ๆ และทั้งหมดที่มี
ไม่มีการสละสิทธิ์ ความล้มเหลวของเราในการบังคับใช้สิทธิ์หรือบทบัญญัติใด ๆ ในข้อกำหนดเหล่านี้จะไม่ถือเป็นการสละสิทธิ์หรือบทบัญญัติดังกล่าวเว้นแต่เราจะรับทราบและตกลงเป็นลายลักษณ์อักษร
การมอบหมาย ข้อกำหนดเหล่านี้ไม่สามารถมอบหมาย โอน หรืออนุญาติช่วงต่อได้โดยคุณยกเว้นได้รับความยินยอมเป็นลายลักษณ์อักษรล่วงหน้าจาก Branch Branch อาจโอนและมอบหมายสิทธิ์และภาระผูกพันใด ๆ ภายใต้ข้อกำหนดเหล่านี้ได้อย่างอิสระและไม่ต้องได้รับความยินยอม
อายุความ:คุณยอมรับว่าไม่ว่าพระราชบัญญัติหรือกฎหมายใด ๆ ที่ขัดแยัง การเรียกร้องใด ๆ ที่เกิดจากหรือเกี่ยวข้องกับบริการ Discovery จะต้องเริ่มภายในหนึ่ง (1) ปีหลังจากสาเหตุของการดำเนินการเกิดขึ้น มิฉะนั้นสาเหตุของการกระทำดังกล่าวจะถูกระงับอย่างถาวร แม้ว่าจะกล่าวมาข้างต้น อายุความนี้จะไม่มีผลบังคับใช้กับผู้ที่อาศัยอยู่ในนิวเจอร์ซี่
หัวเรื่อง: หัวเรื่องของข้อกำหนดเหล่านี้มีไว้เพื่อความสะดวกเท่านั้นและไม่มีผลทางกฎหมายหรือสัญญา
ข้อตกลงทั้งหมด ข้อกำหนดเหล่านี้พร้อมกับนโยบายความเป็นส่วนตัวของ Discovery และประกาศทางกฎหมายอื่น ๆ หรือข้อกำหนดและเงื่อนไขเพิ่มเติมหรือนโยบายที่ควบคุมการใช้บริการ Discovery จะถือเป็นข้อตกลงทั้งหมดระหว่างคุณและ Branch ที่เกี่ยวข้องกับบริการ Discovery ยกเว้นที่ระบุไว้อย่างชัดเจนในที่นี้ หากบทบัญญัติใด ๆ ของข้อกำหนดถือว่าไม่ถูกต้องโดยศาลที่มีเขตอำนาจศาลที่มีอำนาจการ ไม่ถูกต้องของบทบัญญัติดังกล่าวจะไม่ส่งผลต่อความถูกต้องของบทบัญญัติที่เหลืออยู่ของข้อกำหนดซึ่งจะยังคงมีผลบังคับใช้อย่างสมบูรณ์
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรป ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: นอกจากนี้คุณยังได้รับความคุ้มครองที่มอบให้โดยบทบัญญัติบังคับของกฎหมายในประเทศที่คุณอาศัยอยู่ เราทั้งสองตกลงที่จะส่งไปยังเขตอำนาจศาลที่ไม่ผูกขาดของศาลแห่งรัฐแคลิฟอร์เนีย ซึ่งหมายความว่าคุณอาจอ้างสิทธิ์ในการบังคับใช้สิทธิ์การคุ้มครองผู้บริโภคของคุณที่เกี่ยวข้องกับข้อกำหนดเหล่านี้ในแคลิฟอร์เนียหรือในประเทศในสหภาพยุโรปที่คุณอาศัยอยู่ หากคุณอาศัยอยู่ในสหภาพยุโรป คณะกรรมาธิการยุโรปจะจัดหาแพลตฟอร์มการระงับข้อพิพาทออนไลน์ซึ่งคุณสามารถเข้าถึงได้ที่นี่: https://ec.europa.eu/consumers/odr เราไม่ได้มีส่วนร่วมในแพลตฟอร์มนี้ดังนั้นหากคุณต้องการแจ้งให้เราทราบโปรดติดต่อเรา
การติดต่อกับเรา
หากคุณมีคำถามหรือข้อเสนอแนะเกี่ยวกับข้อกำหนดเหล่านี้โปรดติดต่อเราได้ที่:
Terma & Syarat Discovery Pengguna Akhir
Terakhir dikemas kini 11 hb Jun 2020
Pengenalan
Branch Metrics, Inc. ("Branch," "kami" atau "kita"), menyediakan perkhidmatan penemuan ("Discovery Services"), yang memungkinkan pembangun aplikasi mudah alih menggunakan Discovery Services ("Pelanggan" kami) untuk menyediakan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasinya, yang memberi pengguna akhir mereka ("Pengguna" atau "Para pengguna") akses mudah untuk menyempurnakan tindakan (misalnya, untuk mengenal pasti restoran yang berdekatan). Dengan menyetujui Terma ini atau menggunakan Discovery Services dalam aplikasi yang telah mengintegrasikan Discovery Services, anda bersetuju untuk terikat dengan Terma & Syarat Discovery Pengguna Akhir ini ("Terma"). Dengan menyetujui Terma ini, anda menjamin bahawa anda diberi kuasa untuk bersetuju dengan Terma ini. JIKA ANDA TIDAK BERSETUJU DENGAN TERMA & SYARAT DISCOVERY PENGGUNA AKHIR INI, JANGAN MENGGUNA FUNGSI PERTANYAAN KANDUNGAN DALAM APLIKASI YANG MENGGUNAKAN PERKHIDMATAN DISCOVERY KAMI.
NOTIS PENTING: TERMA INI TERTAKLUK KEPADA TIMBANG TARA MENGIKAT DAN PENEPIAN HAK TINDAKAN KELAS. SILA BACA DENGAN TELITI.
Semua rujukan kepada "anda" atau "milik anda", sebagaimana yang terpakai, bermaksud orang yang mengakses, menggunakan, dan/atau mengambil bahagian dalam Discovery Services dengan cara apa pun, dan setiap waris, pemegang serah hak, dan pengganti anda. Jika anda menggunakan Discovery Services atas nama entiti, anda menyatakan dan menjamin bahawa anda mempunyai kuasa untuk mengikat entiti tersebut, penerimaan Terma anda akan dianggap sebagai penerimaan oleh entiti tersebut, dan "anda" dan "milik anda" di sini akan merujuk kepada entiti itu, pengarah-pengarah, para pegawai, para pekerja, dan para ejennya.
Kami boleh membuat perubahan pada Terma ini dari semasa ke semasa. Apabila kami melakukannya, kami akan meminda tarikh "Terakhir dikemas kini" yang diberikan di atas. Tanggungjawab anda adalah untuk menyemak Terma ini dengan kerap dan terus kekal termaklum tentang perubahan terhadapnya. Versi Terma semasa akan menggantikan semua versi sebelumnya. Anda bersetuju bahawa penggunaan berterusan aplikasi yang menggunakan Discovery Services kami setelah perubahan tersebut diterbitkan akan dianggap penerimaan anda terhadap Terma semakan.
Harap maklum bahawa Terma ini hanya terpakai untuk Discovery Services. Branch turut menawarkan laman web dan perkhidmatan lain, beberapa di antaranya boleh diakses oleh Pengguna yang klik pautan Branch atau berinteraksi dengan aplikasi atau laman web Pelanggan atau entiti lain. Untuk terma yang terpakai di laman web Branch dan perkhidmatan Branch yang lain, termasuk perkhidmatan yang boleh diakses oleh Pengguna melalui Discovery Services, sila semak terma Branch yang disiarkan disini. Anda juga harus menyemak apa-apa terma dan syarat yang mungkin dikenakan oleh Pelanggan atau entiti lain kepada anda melalui penggunaan aplikasi atau laman webnya oleh anda.
KELAYAKAN
Discovery Services tidak boleh digunakan oleh mana-mana orang yang berumur bawah 13 tahun (dan dalam bidang kuasa tertentu berumur bawah 16 tahun). Dengan menggunakan Discovery Services, anda menyatakan dan menjamin bahawa anda berusia sekurang-kurangnya 13 tahun, atau lebih tua, jika undang-undang menghendaki anda lebih tua untuk Branch menyediakan Discovery Services kepada anda tanpa persetujuan ibu bapa.
LESEN UNTUK MENGGUNAKAN DISCOVERYSERVICES
Tertakluk pada pematuhan anda terhadap terma dan syarat ini, Branch memberikan anda lesen terhad, seluruh dunia, tidak boleh dipindah milik, tidak eksklusif, dan boleh dibatalkan untuk menggunakan Discovery Services. Hak anda untuk menggunakan Discovery Services dibatasi oleh semua terma dan syarat yang dinyatakan dalam Terma ini, dan apa-apa terma lain yang mungkin dikenakan kepada anda oleh Pelanggan kami.
PENGGUNAAN DISCOVERY SERVICES; DASAR DAN SEKATANKAMI
Anda bertanggung jawab sepenuhnya atas apa-apa kandungan dan bahan lain yang anda kirimkan dalam pertanyaan, atau untuk maklumat yang sebaliknya anda hantar melalui atau dengan Discovery Services. Anda bersetuju bahawa dalam menggunakan Discovery Services anda akan:
- mematuhi semua undang-undang yang terpakai, termasuk, tanpa batasan, undang-undang privasi, undang-undang harta intelek, undang-undang antispam dan keperluan peraturan;
- tidak menghantar apa-apa bahan yang mengandungi virus perisian atau apa-apa kod komputer lain, fail, atau program yang dirancang untuk mengganggu, memusnah, atau membatasi fungsi mana-mana perisian komputer atau perkakasan atau peralatan telekomunikasi;
- tidak mengganggu atau menggendala Discovery Services atau pelayan atau rangkaian yang tersambung ke Discovery Services, atau tidak mematuhi mana-mana keperluan, prosedur, dasar, atau peraturan rangkaian yang tersambung ke Discovery services;
- tidak membangunkan, menyokong, atau menggunakan apa-apa alat berautomatik (mis. robot, lelabah) untuk mengakses atau menggunakan Discovery Services atau mengikis Discovery Services atau sebaliknya menyalin data daripada Discovery Services;
- tidak memintas atau melumpuhkan apa-apa pengurusan hak digital, peraturan penggunaan, atau ciri-ciri lain Discovery Services;
- tidak melakukkan kejuruteraan terbalik, menyah susun, menyah pasang, menerangkan, atau menyahkod, atau sebaliknya cuba mendapatkan kod sumber untuk Discovery Services atau apa-apa teknologi yang berkaitan yang bukan sumber terbuka; dan
- tidak terlibat dalam "manipulasi", "replikasi", atau sebaliknya meniru penampilan atau fungsi Discovery Services.
Anda mengakui dan bersetuju bahawa penggunaan Discovery Services bergantung pada akses kepada perkhidmatan telekomunikasi dan Internet. Anda bertanggung jawab sepenuhnya untuk memperoleh dan mengekalkan semua perkhidmatan telekomunikasi dan Internet dan perkakasan dan perisian lain yang diperlukan untuk mengakses dan menggunakan Discovery Services, termasuk, tanpa batasan, apa-apa dan semua kos, yuran, perbelanjaan, dan cukai apa-apa bentuk pun yang berkaitan dengan yang disebutkan di atas . Branch tidak bertanggungjawab atas apa-apa kehilangan atau kerosakan data, kehilangan komunikasi, atau apa-apa kehilangan atau kerosakan apa-apa bentuk pun yang timbul daripada perkhidmatan telekomunikasi dan Internet tersebut.
NOTA FOR PENDUDUK KESATUANEROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami akan melakukan yang terbaik untuk memastikan bahawa ketersediaan Discovery Services tidak terganggu dan transmisi tidak bebas ralat. Namun, kerana sifat Internet, ini tidak dapat dijamin. Juga, akses anda ke Discovery Services juga kadang-kala digantung atau disekat untuk membolehkan pembaikan, penyelenggaraan, atau pengenalan kemudahan atau perkhidmatan baharu. Kami akan berusaha mengehadkan kekerapan dan jangka masa apa-apa penggantungan atau sekatan tersebut.
PENAMATAN
Anda mengakui dan bersetuju bahawa Branch, mengikut budi bicara mutlaknya, boleh menghentikan penyediaan Discovery Services tanpa notis terlebih dahulu untuk apa-apa alasan pada bila-bila masa. Anda bersetuju bahawa Branch tidak akan bertanggungjawab kepada anda atas pemberhentian oleh Branch. Seksyen yang mengikut sifat mereka secara munasabah dijangka akan kekal dalam penamatan atau tamat tempoh Terma ini, termasuk tetapi tidak terhad kepada Seksyen Penamatan, Dasar Privasi & Hak Data, Hak Proprietari, Had Liabiliti, Timbang Tara dan Penepian Tindakan Kelas, dan Notis Undang-undang.
DASAR PRIVASI & HAK DATA
Anda mengakui bahawa anda telah menerima, membaca dan memahami Dasar Privasi Discovery. Dengan menyetujui Terma ini, anda bersetuju untuk pengumpulan, penggunaan dan pendedahan data Branch, termasuk, jika berkenaan, data peribadi, seperti yang diterangkan dalam Dasar Privasi Discovery kami, termasuk untuk menghantar iklan kepada anda dan untuk menyesuaikan hasil kandungan kepada anda.
Anda memberi kepada Branch lesen seluruh dunia, tidak eksklusif, boleh disublesen, boleh dipindah milik untuk menggunakan, menyalin, mengubah, mengedar, menerbit, memproses, dan/atau menjadikanya tanpa nama, maklumat dan kandungan yang dikumpulkan melalui Discovery Services termasuk tanpa batasan untuk (a) menyediakan, mengekal, mengoptimum dan meningkatkan Discovery Services; (b) mejalankan penyelidikan; (c) menganalisis dan mengumpul data anda (termasuk data tanpa nama) dengan data pengguna lain, data agregat tersebut ialah "Data Gabungan"; (d) menggunakan Data Gabungan tersebut untuk melakukan penyelidikan dan mencipta data dan produk dan perkhidmatan analitik, termasuk untuk membolehkan Pelanggan menyesuaikan kandungan, iklan, atau aplikasinya berdasarkan maklumat yang dikumpulkan melalui Discovery Services; dan (d) seperti yang dinyatakan dalam Dasar Privasi Discovery. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PAUTAN DAN KANDUNGAN PIHAKKETIGA
Discovery Services boleh memapar atau mengandungi pautan ke, produk, perkhidmatan, aplikasi dan laman web pihak ketiga. Segala pendapat, nasihat, pernyataan, perkhidmatan, tawaran, atau maklumat lain yang merupakan sebahagian daripada kandungan yang dinyatakan, dikarang, atau disediakan oleh pengguna lain atau pihak ketiga lain di Discovery Services, atau yang dapat diakses melalui atau mungkin terletak menggunakan Discovery Services (secara kolektif, "Kandungan Pihak Ketiga") adalah daripada pengarang atau pengeluar masing-masing dan bukan daripada Branch atau pemegang-pemegang saham, pengarah-pengarah, para pegawai, para pekerja, para ejen, atauwakil-wakilnya. Branch tidak mengawal Kandungan Pihak Ketiga dan tidak menjamin ketepatan, integriti atau kualiti Kandungan Pihak Ketiga tersebut. Branch tidak bertanggungjawab atas prestasi, tidak menyokong, dan tidak bertanggungjawab atau dipertanggungjawabkan untuk, Kandungan Pihak Ketiga atau apa-apa maklumat atau bahan yang diiklankan dalam Kandungan Pihak Ketiga. Dengan menggunakan Discovery Services anda boleh terdedah kepada kandungan yang menyinggung perasaan, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggungjawab atau dipertanggungjawabkan, secara langsung atau tidak langsung, atas apa-apa kerosakan atau kerugian yang disebabkan oleh anda kerana penggunaan atau kebergantungan anda terhadap apa-apa barangan, perkhidmatan, atau maklumat yang terdapat pada atau melalui perkhidmatan mana-mana pihak ketiga atau Kandungan Pihak Ketiga. Adalah menjadi tanggungjawab anda untuk menilai maklumat, pendapat, nasihat, atau kandungan lain yang tersedia di dan melalui Discovery Srvices.
Branch boleh meningkatkan hasil carian tertentu berdasarkan pengaturan dengan pihak ketiga ("Hasil Carian Tajaan") yang mungkin muncul sebagai hasil pertama atau lebih dalam apa-apa carian tertentu. Hasil Carian Tajaan muncul sebagai hasil algoritma yang diguna pakai oleh Branch. Branch tidak membuat apa-apa pernyataan bahawa Hasil Carian Tajaan akan menjadi yang paling sesuai dengan keperluan pengguna tertentu.
Kami boleh mengubah atau menghentikan mana-mana Discovery Services, dan anda bersetuju bahawa kami tidak berkewajipan untuk menyimpan, memelihara, atau memberikan anda salinan mana-mana kandungan atau maklumat yang anda atau orang lain berikan, kecuali setakat yang diperlukan oleh undang-undang yang terpakai dan sebagai dinyatakan dalam Dasar Privasi Discovery.
HAK PROPRIETARI
Branch dan pemberi lesennya secara eksklusif memiliki semua hak, tajuk dan kepentingan dalam dan kepada Discovery Services, termasuk semua harta intelek dan hak proprietari. Anda mengakui bahawa Discovery Services dilindungi oleh hak cipta, tanda dagang, dan undang-undang lain di Amerika Syarikat dan negara lain. Anda bersetuju untuk tidak membuang, mengubah atau mengaburi hak cipta, tanda dagang, tanda perkhidmatan atau notis hak proprietari lain yang terkandung atau disertakan dalam Discovery Services.
Branch boleh memberi anda mekanisme untuk memberikan maklum balas, cadangan, dan idea, jika anda memilih, tentang Discovery Services ("Maklum Balas"). Anda bersetuju bahawa Branch boleh, mengikut budi bicara mutlaknya, menggunakan Maklum Balas yang anda berikan kepada Branch dengan apa-apa cara pun, termasuk peningkatan dan pengubahsuaian pada Discovery Services pada masa akan datang. Anda dengan ini memberikan kepada Branch dan pemegang serah haknya lesen yang berterusan, seluruh dunia, sepenuhnya boleh dipindah milik, boleh disublesen, dibayar penuh, tidak boleh dibatalkan, lesen bebas royalti untuk mengguna, menghasil semula, mengubah suai, mencipta karya terbitan daripada, mengedar, dan memaparkan Maklum balas dalam apa-apa cara untuk tujuan apa pun, dalam mana-mana media, perisian, atau teknologi apa -apa bentuk pun yang kini tersedia atau dibangunkan pada masa akan datang, tanpa ada apa-apa kewajipan untuk memberikan atribusi atau pampasan kepada anda atau mana-mana pihak ketiga. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PENAFIAN WARANTI
Discovery Services disediakan "SEBAGAIMANA ADANYA", tanpa apa-apa bentuk waranti. TANPA MENGEHADKAN PERKARA DI ATAS, BRANCH DENGAN JELASMENAFIKAN APA-APA WARANTI KEBOLEHDAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, KESERONOKAN TENANG, TANPAPELANGGARAN, ATAU KETEPATAN DATA, DAN APA-APA WARANTI YANG TIMBUL DARIPADA URUSAN ATAU PENGGUNAANPERDAGANGAN. Branch tidak menjamin ketepatan, kesempurnaan, atau manfaat Discovery Services. Anda mengguna dan mempercayakan Discovery Services atas risiko anda sendiri. SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN PENGECUALIAN WARANTI TERTENTU DALAM KEADAAN TERTENTU. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI.
HAD LIABILITI
SETAKAT MAKSIMUM YANG DIBENARKAN OLEH UNDANG-UNDANG DAN WALAU APA PUN YANG BERTENTANGAN, BRANCH TIDAK AKAN DPERERTANGGUNGJAWABKAN DI BAWAH APA-APA KONTRAK, KECUAIAN, TORT, LIABILITI KETAT, PELANGGARAN ATAU TEORI UNDANG-UNDANG ATAU SAKSAMA LAIN UNTUK APA-APA KEHILANGAN PENGGUNAAN DISCOVERY SERVICES ATAU APA-APA KEROSAKAN DALAM APA-APA BENTUK SEKALIPUN, SAMA ADA ganti rugi langsung, tidak langsung, sampingan, khas, berbangkit, atau teladan, termasuk tetapi tidak terhad kepada kerugian keuntungan, nama baik, penggunaan, data, atau kerugian tak ketara yang lain (walaupun Branch telah dinasihati tentang kemungkinan kerosakan tersebut), akibat penggunaan DISCOVERY Services oleh anda.
HAD LIABILITI INI IALAH SEBAHAGIAN DARIPADA ASAS TAWAR-MENAWAR ANTARA ANDA DAN BRANCH DAN HENDAKLAH TERPAKAI BAGI SEMUA TUNTUTAN LIABILITI (CONTOHNYA WARANTI, TORT, KECUAIAN, KONTRAK, UNDANG-UNDANG) DAN JUGA JIKA BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN APA-APA KEROSAKAN TERSEBUT.
SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN HAD ATAU PENGECUALIAN LIABILITI. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI. HAD PERUNTUKAN LIABILITI INI HENDAKLAH TERPAKAI SEPENUHNYA KEPADA PENDUDUK NEW JERSEY.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami tidak akan bertanggungjawab atas (i) kerugian yang tidak disebabkan oleh apa-apa pelanggaran di pihak kami, atau (ii) apa-apa kerugian perniagaan (termasuk kehilangan keuntungan, hasil, kontrak, simpanan yang dijangkakan, data, nama baik atau perbelanjaan yang terbazir), atau (iii) apa-apa kerugian tidak langsung atau berbangkit yang tidak dapat diramalkan kepada anda dan kami apabila anda mula menggunakan Discovery Services. Kami tidak akan dipertanggungjawabkan atas apa-apa kelewatan atau kegagalan untuk mematuhi kewajipan kami di bawah syarat-syarat ini jika kelewatan atau kegagalan timbul daripada apa-apa sebab yang berada di luar kawalan munasabah kami. Undang-undang sesetengah negara tidak membenarkan sesetengah atau semua batasan yang diterangkan di atas. Jika undang-undang ini terpakai kepada anda, sesetengah atau semua batasan di atas mungkin tidak terpakai kepada anda dan anda mungkin mempunyai hak tambahan.
TIMBANG TARA DANPENEPIAN TINDAKAN KELAS
ANDA HENDAKLAH MEMBACA BAHAGIAN INI DENGAN TELITI, KERANA IA BOLEH MENJEJASKAN HAK UNDANG-UNDANG ANDA DENGAN KETARA, TERMASUK HAK ANDA UNTUK MEMFAILKAN TUNTUTAN MAHKAMAH DI MAHKAMAH.
Skop: Anda dan Branch bersetuju bahawa Terma ini menjejaskan perdagangan antara negeri dan bahawa Akta Timbang Tara Persekutuan mentadbir urus tafsiran dan penguatkuasaan peruntukan timbang tara ini. Bahagian ini bertujuan untuk ditafsirkan secara umum dan mentadbir urus apa-apa dan semua pertikaian antara kita termasuk tetapi tidak terhad kepada tuntutan yang timbul daripada atau berkaitan dengan mana-mana aspek hubungan antara kita, sama ada berdasarkan kontrak, tort, statut, penipuan, salah tafsir atau mana-mana teori undang-undang lain; tuntutan yang timbul sebelum Terma ini atau mana-mana perjanjian terdahulu (termasuk, tetapi tidak terhad kepada, tuntutan yang berkaitan dengan pengiklanan); dan tuntutan yang mungkin timbul selepas penamatan Terma ini. Satu-satunya pertikaian yang dikecualikan daripada larangan yang umum ini ialah litigasi harta intelek tertentu dan tuntutan mahkamah kecil, seperti yang diperuntukkan di bawah.
Penyelesaian PertikaianAwal: Anda boleh menghubungi kami di info@branch.io untuk menangani apa-apa kebimbangan yang mungkin anda ada tentang Discovery Services. Branch boleh menyelesaikan kebanyakan kebimbangan dengan cepat dengan para pengguna kami berpuas hati. Anda dan Branch bersetuju untuk menguna usaha terbaik melalui proses penyelesaian pertikaian dalaman Branch untuk menyelesaikan apa-apa pertikaian, tuntutan, persoalan, atau perselisihan dan mengikut serta dalam rundingan niat baik, yang hendaklah menjadi syarat kepada mana-mana pihak yang memulakan tuntutan mahkamah atau timbang tara.
Timbang Tara Mengikat: Jika pihak-pihak tidak mencapai persetujuan atas penyelesaian dalam tempoh tiga puluh (30) hari dari masa penyelesaian pertikaian tidak rasmi dimulakan di bawah peruntukan penyelesaian pertikaian awal, maka mana-mana pihak boleh memulakan arbitras mengikat sebagai satu-satunya cara untuk menyelesaikan tuntutan, tertakluk kepada pengecualian dan terma yang dinyatakan di bawah. Kecuali seperti yang dinyatakan di bawah, apa-apa tuntutan yang mungkin anda ada terhadap Branch mesti diselesaikan melalui timbang tara mengikat sebelum Persatuan Timbang Tara Amerika ("AAA") menggunakan Peraturan Timbang Tara Pengguna, seperti yang diubahsuai oleh Terma ini, dan akan diturus tadbir oleh AAA dan diselesaikan oleh penimbang tara tunggal. Peraturan AAA boleh didapati dalam talian di www.adr.org atau dengan menghubungi AAA di talian 1-800-778-7879. Penimbang tara terikat dengan Syarat di sini.
Penimbang tara, dan bukan mana-mana mahkamah atau agensi persekutuan, negeri atau tempatan, hendaklah mempunyai kuasa eksklusif untuk menyelesaikan semua pertikaian yang timbul daripada atau berkaitan dengan tafsiran, kebolehgunaan, penguatkuasaan atau pembentukan Terma ini, termasuk, tetapi tidak terhad kepada apa-apa tuntutan bahawa semua atau mana-mana bahagian Terma ini tidak sah atau boleh batal, atau sama ada tuntutan tertakluk kepada timbang tara. Penimbang tara diberi kuasa untuk memberikan apa-apa pelepasan boleh didapati di mahkamah di bawah undang-undang atau dalam ekuiti. Award penimbang tara hendaklah ditulis, dan mengikat pihak-pihak itu dan boleh difailkan sebagai penghakiman di mana-mana mahkamah yang mempunyai bidang kuasa yang kompeten.
Anda memahami dan bersetuju bahawa dengan memasuki Terma ini, anda dan Branch masing-masing mengetepikan hak untuk perbicaraan juri atau perbicaraan di hadapan hakim di mahkamah awam. Jika tiada peruntukan timbang tara ini, anda dan Branch mungkin mempunyai hak atau peluang untuk membawa pertikaian di mahkamah, di hadapan hakim atau juri, dan/atau untuk mengambil bahagian atau diwakili dalam kes yang dimasukkan di mahkamah oleh orang lain (termasuk tindakan kelas). Hak-hak lain yang tersedia untuk anda jika anda ke mahkamah, seperti hak untuk membuat rayuan dan jenis penemuan tertentu, mungkin lebih terhad atau mungkin juga diketepikan.
Jika anda seorang penduduk Amerika Syarikat, timbang tara boleh berlaku di daerah di mana anda tinggal pada masa pemfailan. Untuk individu yang menetap di luar Amerika Syarikat, timbang tara hendaklah dimulakan di Negeri California, Amerika Syarikat. Anda dan Branch selanjutnya bersetuju untuk menyerahkan kepada bidang kuasa peribadi mana-mana mahkamah persekutuan atau negeri di Daerah Utara California untuk mewajibkan timbang tara, untuk menangguh prosiding sementara menunggu timbang tara, atau untuk mengesahkan, mengubahsuai, mengosongkan, atau memasuki penghakiman ke atas award yang dimasukkan oleh penimbang tara.
Kos Penimbangtaraan: Pembayaran semua kos dan perbelanjaan pemfailan, pentadbiran, dan penimbang tara yang dikenakan oleh AAA akan ditadbir urus oleh peraturan AAA, dengan syarat bahawa jika anda memulakan timbang tara terhadap Branch dan nilai pelepasan yang dicari ialah sepuluh ribu dolar ($10,000) atau kurang, maka Branch akan memajukan semua kos dan perbelanjaan pemfailan, pentadbiran dan timbang tara yang dikenakan oleh AAA (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Jika keadaan dalam ayat sebelumnya terpakai, tetapi nilai pelepasan yang dicari adalah lebih daripada sepuluh ribu dolar ($10,000) dan anda menunjukkan kepada penimbang tara bahawa kos dan perbelanjaan tersebut akan menjadi lebih mahal daripada prosiding mahkamah, kemudian Branch akan membayar amaun apa-apa kos dan perbelanjaan yang ditentukan oleh penimbang tara adalah perlu untuk menghalang timbang tara daripada menjadi lebih mahal daripada prosiding mahkamah (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Sekiranya penimbang tara menentukan bahawa semua tuntutan yang anda tegaskan dalam timbang tara adalah remeh mengikut Peraturan Persekutuan Prosedur Sivil 11, anda bersetuju untuk membayar balik Branch untuk semua kos dan perbelanjaan yang dibayar oleh Branch dan bahawa anda berwajib membayar di bawah peraturan AAA.
Penepian Tindakan Kelas: ANDA MEMAHAMI DAN BERSETUJU BAHAWA ANDA DAN BRANCH AKAN MASING-MASING MENIMBANG TARA DALAM KAPASITI INDIVIDU ANDA, BUKAN SEBAGAI WAKIL ATAU AHLI SUATU KELAS. Ini bermakna anda dan Branch tidak boleh menyertai tuntutan dengan mana-mana orang atau entiti lain, dan tidak akan ada kuasa untuk apa-apa pertikaian yang akan ditimbang tara atas dasar tindakan kelas. Jika mana-mana mahkamah atau penimbang tara menentukan bahawa pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini adalah tidak sah atau tidak boleh dikuatkuasakan atas apa-apa sebab atau timbang tara boleh diteruskan secara kelas, maka peruntukan timbang tara dalam seksyen ini hendaklah dianggap batal dan tidak sah secara keseluruhannya dan pihak-pihak hendaklah dianggap tidak bersetuju pada pertikaian timbang tara.
Pengecualian: Walau apa pun keputusan pihak-pihak itu untuk menyelesaikan semua pertikaian melalui timbang tara, mana-mana pihak boleh membawa tindakan ke mahkamah negeri atau persekutuan untuk melindungi hak harta inteleknya (bermaksud paten, hak cipta, hak moral, tanda dagangan, dan rahsia perdagangan, tetapi bukan hak privasi atau publisiti). Mana-mana pihak juga boleh mendapatkan pelepasan di mahkamah tuntutan kecil untuk pertikaian atau tuntutan dalam skop bidang kuasa mahkamah itu.
Hak untuk Menarik Diri: Anda mempunyai hak untuk menarik diri dan tidak terikat dengan peruntukan timbang tara dan pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini dengan menghantar notis bertulis tentang keputusan anda untuk menarik diri ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Notis mesti dihantar dalam tempoh 30 hari dari 15 November 2018, atau penggunaan pertama Discovery Services oleh anda, yang mana kemudian, jika tidak, anda akan terikat untuk pertikaian timbang tara mengikut terma-terma perenggan tersebut. Jika anda memilih untuk menarik diri daripada peruntukan timbang tara ini, Branch turut tidak akan terikat dengan peruntukan itu.
Perubahan pada Seksyen: Branch akan memberikan notis tiga puluh (30) hari tentang apa-apa perubahan yang menjejas kenyataan Timbang Tara dan Penepian Tindakan Kelas ini dengan mengemas kini Terma ini, menghantar mesej kepada anda, atau sebaliknya memberitahu anda apabila anda menggunakan Discovery Services. Pindaan akan berkuat kuasa tiga puluh (30) hari setelah dikemas kini Terma ini atau dihantar kepada anda.
Perubahan pada seksyen ini sebaliknya akan berlaku secara prospektif hanya untuk tuntutan yang timbul setelah hari ketiga puluh (30). Sekiranya mahkamah atau penimbang tara memutuskan bahawa subseksyen ini berkaitan "Perubahan Seksyen Ini" tidak dapat dilaksanakan atau sah, maka subseksyen ini akan dipisahkan daripada bahagian yang bertajuk "Timbang Tara dan Penepian Tindakan Kelas", dan mahkamah atau penimbang tara akan menguna pakai terlebih dahulu seksyen Timbang Tara dan Penepian Tindakan Kelas yang wujud selepas anda mula menggunakan Discovery Services.
NOTIS UNDANG-UNDANG
Undang-undang MentadbirUrus. Syarat-syarat ini dan semua perkara yang timbul dari atau berkaitan dengan Syarat-syarat ini akan diatur oleh undang-undang Negeri California, tanpa memgambil kira konflik peruntukan undang-undangnya; tidak termasuk Konvensyen Pertubuhan Bangsa-Bangsa Bersatu bekenaan Kontrak untuk Penjualan Barangan Antarabangsa.
Tempat. Apa-apa tindakan undang-undang atau prosiding yang timbul daripada atau berkaitan dengan Terma ini dan tidak tertakluk kepada timbang tara hendaklah dibawa secara eksklusif di mahkamah negeri atau persekutuan yang terletak di Daerah Utara California. Anda dan Branch dengan ini bersetuju untuk menyerahkan kepada bidang kuasa, dan bersetuju bahawa tempat adalah sesuai dalam, mahkamah tersebut dalam apa-apa tindakan atau prosiding undang-undang sedemikian.
Penghantaran Proses. Anda selanjutnya bersetuju untuk menerima penghantaran proses melalui pos, dan dengan ini mengetepikan mana-mana dan semua pembelaan bidang kuasa dan tempat sebaliknya tersedia.
Tiada Penepian. Kegagalan kami untuk menguatkuasakan apa-apa hak atau peruntukan dalam Terma ini tidak akan membentuk penepian hak atau peruntukan tersebut melainkan diakui dan dipersetujui oleh kami secara bertulis.
Penyerahan Hak. Terma ini tidak boleh diserah hak, dipindah milik atau disublesen oleh anda kecuali dengan persetujuan bertulis daripada Branch terlebih dahulu. Branch boleh memindahkan dan menyerah hak mana-mana hak dan kewajipannya di bawah Terma ini dengan bebas dan tanpa persetujuan.
Statut Batasan: Anda bersetuju bahawa tanpa mengira mana-mana statut atau undang-undang yang bertentangan, apa-apa tuntutan yang timbul daripada atau berkaitan dengan Discovery Services mesti bermula dalam tempoh satu (1) tahun selepas sebab tindakan timbul. Jika tidak, punca tindakan tersebut terhalang buat selamanya. Walau apa pun yang dinyatakan di atas, statut batasan ini tidak terpakai kepada penduduk New Jersey.
Tajuk Bahagian: Tajuk bahagian dalam Terma ini adalah untuk kemudahan sahaja dan tidak mempunyai kesan undang-undang atau kontrak.
Perjanjian Keseluruhan . Terma ini, bersama-sama dengan Dasar Privasi Discovery dan apa-apa notis undang-undang lain atau terma dan syarat atau dasar tambahan yang mentadbir urus penggunaan Discovery Services, akan membentuk perjanjian keseluruhan antara anda dan Branch berkenaan Discovery Services. Kecuali seperti yang dinyatakan dengan jelas di sini, jika mana-mana peruntukan Terma dianggap tidak sah oleh mahkamah yang mempunyai bidang kuasa yang kompeten, ketidaksahan peruntukan tersebut tidak akan menjejaskan kesahan peruntukan Terma yang selebihnya, yang akan kekal berkuat kuasa dan berkesan sepenuhnya.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Anda turut menikmati perlindungan yang diberikan kepada anda dengan peruntukan mandatori undang-undang negara tempat tinggal anda. Kami berdua bersetuju untuk menyerahkan kepada bidang kuasa bukan eksklusif mahkamah State of California, yang bermakna bahawa anda boleh membawa tuntutan untuk menguatkuasakan hak perlindungan pengguna anda berhubung dengan Terma ini di California atau di negara Kesatuan Eropah di mana anda tinggal. Jika anda tinggal di Kesatuan Eropah, Suruhanjaya Eropah menyediakan platform penyelesaian pertikaian dalam talian, yang boleh anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak mengambil bahagian dalam platform ini jadi jika anda ingin membawa sesuatu perkara kepada perhatian kami, sila hubungi kami.
MENGHUBUNGI KAMI
Jika anda mempunyai sebarang pertanyaan atau cadangan berkenaan Terma ini, sila hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
Syarat & KetentuanPengguna Akhir Discovery
Terakhir diperbarui 11 Juni 2020
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”), menyediakan layanan pencarian (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler menggunakan Layanan Discovery kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna” atau “Para Pengguna) akses sederhana untuk menyelesaikan tindakan (contohnya, untuk mengidentifikasi restoran terdekat). Dengan menyetujui Ketentuan ini atau menggunakan Layanan Discovery dalam aplikasi yang telah mengintegrasikan Layanan Discovery, Anda menyetujui untuk terikat dengan Syarat & Ketentuan Pengguna Akhir Discovery ini (“Ketentuan”). Dengan menyetujui Ketentuan ini, Anda menjamin bahwa Anda berwenang untuk menyetujui Ketentuan ini. JIKA ANDA TIDAK MENYETUJUI SYARAT & KETENTUAN PENGGUNA AKHIR DISCOVERY INI, JANGAN MENGGUNAKAN FUNGSI PERMINTAAN KONTEN DALAM APLIKASI YANG MENGGUNAKAN LAYANAN DISCOVERY KAMI.
PEMBERITAHUAN PENTING: KETENTUAN INI MENGACU PADA ARBITRASE MENGIKAT DAN PENGABAIAN HAK GUGATAN PERWAKILANKELOMPOK. HARAP BACA DENGAN SAKSAMA.
Semua penyebutan “Anda”, sebagaimana berlaku, berarti perorangan yang mengakses, menggunakan, dan/atau berpartisipasi dalam Layanan Discovery dengan cara apa pun, dan masing-masing pewaris, penerus, dan penerima kuasa Anda. Jika Anda menggunakan Layanan Discovery atas nama entitas, Anda menyatakan dan menjamin bahwa Anda memiliki wewenang untuk mengikat entitas tersebut, dan penerimaan Ketentuan oleh Anda akan dianggap sebagai penerimaan oleh entitas tersebut, dan “Anda” dalam Ketentuan ini akan mengacu pada entitas tersebut, direktur, pejabat, karyawan, dan agennya.
Kami dapat mengubah Ketentuan ini dari waktu ke waktu. Ketika kami melakukannya, kami akan merevisi tanggal “Terakhir diperbarui” yang tercantum di atas. Anda bertanggung jawab untuk sering meninjau Ketentuan ini dan tetap mengikuti perubahan terhadapnya. Versi dari Ketentuan yang berlaku pada saat tersebut akan menggantikan semua versi sebelumnya. Anda menyetujui bahwa dengan terus menggunakan aplikasi yang menggunakan Layanan Discovery kami setelah perubahan tersebut diumumkan, Anda akan menerima Ketentuan yang diubah tersebut.
Harap dicatat bahwa Ketentuan ini hanya berlaku bagi Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, beberapa mungkin dapat diakses oleh Pengguna yang mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web Pelanggan atau entitas lain. Untuk ketentuan yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Discovery, tinjau ketentuan Branch yang diposting di sini. Anda juga harus meninjau syarat dan ketentuan apa pun yang mungkin diberlakukan oleh Pelanggan atau entitas lain bagi Anda melalui penggunaan aplikasi atau situs webnya.
KELAYAKAN
Layanan Discovery tidak ditujukan bagi siapa pun yang berusia di bawah 13 tahun (dan pada yurisdiksi lain di bawah 16 tahun). Dengan menggunakan Layanan Discovery, Anda menyatakan dan menjamin bahwa Anda berusia minimal 13 tahun, atau lebih, jika hukum mewajibkan Anda berusia di atas 13 tahun agar Branch dapat menyediakan Layanan Discovery kepada Anda tanpa persetujuan orang tua.
LISENSI UNTUK MENGGUNAKAN LAYANANDISCOVERY
Jika Anda mematuhi syarat dan ketentuan ini, Branch memberikan lisensi terbatas, di seluruh dunia, tidak dapat dialihkan, noneksklusif, dan dapat dicabut kembali untuk menggunakan Layanan Discovery. Hak Anda untuk menggunakan Layanan Discovery dibatasi oleh semua syarat dan ketentuan yang tercantum dalam Ketentuan ini serta ketentuan lain yang dapat diberlakukan bagi Anda oleh Pelanggan kami.
PENGGUNAAN LAYANAN DISCOVERY KAMI; KEBIJAKAN DANPEMBATASAN
Anda sepenuhnya bertanggung jawab atas konten dan materi lain yang Anda serahkan dalam permintaan, atau informasi yang Anda kirimkan melalui atau dengan Layanan Discovery. Anda menyetujui bahwa dalam menggunakan Layanan Discovery, Anda:
- akan mematuhi seluruh hukum yang berlaku, termasuk namun tidak terbatas pada hukum privasi, hukum kekayaan intelektual, hukum antispam, dan persyaratan peraturan;
- tidak akan mengirimkan materi yang memuat virus perangkat lunak atau kode, file, atau program komputer lain yang dirancang untuk mengganggu, merusak, atau membatasi fungsi perangkat lunak atau perangkat keras atau peralatan telekomunikasi apa pun;
- tidak akan menghambat atau mengganggu Layanan Discovery atau server atau jaringan yang terhubung ke Layanan Discovery, atau melanggar persyaratan, prosedur, kebijakan, atau peraturan jaringan yang terhubung dengan Layanan Discovery;
- tidak akan mengembangkan, mendukung, atau menggunakan alat otomatis (misalnya, robot, laba-laba) untuk mengakses atau menggunakan Layanan Discovery atau menggeser Layanan Discovery atau menyalin data dari Layanan Discovery;
- tidak mengakali atau menonaktifkan manajemen hak digital, aturan penggunaan, atau fitur lain dari Layanan Discovery;
- tidak akan merekayasa balik, mendekompilasi, membongkar, memecahkan, atau mencoba untuk memperoleh kode sumber untuk Layanan Discovery atau teknologi terkait apa pun yang bukan merupakan sumber terbuka; dan
- tidak akan terlibat dalam “membingkai”, atau “mencerminkan” atau menyimulasikan tampilan atau fungsi Layanan Discovery.
Anda menyatakan dan menyetujui bahwa penggunaan Layanan Discovery oleh Anda bergantung pada akses telekomunikasi dan layanan Internet. Anda sepenuhnya bertanggung jawab untuk memperoleh dan mempertahankan semua layanan telekomunikasi dan Internet, serta perangkat keras dan perangkat lunak lainnya yang diperlukan untuk mengakses dan menggunakan Layanan Discovery, termasuk namun tidak terbatas pada setiap dan seluruh biaya, ongkos, pengeluaran, dan pajak apa pun yang berkaitan dengan hal-hal di atas. Branch tidak bertanggung jawab atas kehilangan atau kerusakan data, kehilangan komunikasi, atau kerugian atau kerusakan lainnya yang timbul dari layanan telekomunikasi dan Internet tersebut.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami akan melakukan upaya terbaik untuk memastikan bahwa Layanan Discovery tidak akan terganggu dan bahwa transmisi bebas dari kesalahan. Namun, karena sifat Internet, hal tersebut tidak dijamin. Selain itu, akses Anda ke Layanan Discovery mungkin terkadang ditangguhkan atau dibatasi untuk memungkinkan perbaikan, pemeliharaan, atau pengenalan fasilitas atau layanan baru. Kami akan berupaya untuk membatasi kemunculan dan durasi penangguhan atau pembatasan tersebut.
PENGAKHIRAN
Anda menyatakan dan menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat sewaktu-waktu mengakhiri penyediaan Layanan Discovery tanpa pemberitahuan sebelumnya dengan alasan apa pun. Anda menyetujui bahwa Branch tidak akan memiliki kewajiban kepada Anda sehubungan dengan pengakhiran oleh Branch. Bagian-Bagian yang berdasarkan sifatnya akan tetap berlaku secara wajar setelah Ketentuan ini berakhir atau kedaluwarsa, termasuk namun tidak terbatas pada Bagian-Bagian mengenai Pengakhiran, Kebijakan Privasi & Hak Data, Hak Milik, Batasan Kewajiban, Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok, serta Pemberitahuan Hukum.
KEBIJAKAN PRIVASI & HAK DATA
Anda menyatakan bahwa Anda telah menerima, membaca, dan memahami Kebijakan Privasi Discovery. Dengan menyetujui Ketentuan Ini, Anda menyetujui pengumpulan, penggunaan, dan pengungkapan data oleh Branch, termasuk data pribadi apabila berlaku, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery kami, termasuk untuk menayangkan iklan kepada Anda dan menyesuaikan hasil konten untuk Anda.
Anda memberikan kepada Branch lisensi yang berlaku di seluruh dunia, bersifat noneksklusif, dapat disublisensikan, dan dapat dialihkan untuk menggunakan, menyalin, memodifikasi, mendistribusikan, memublikasikan, memproses, dan/atau menganonimkan informasi dan konten yang dikumpulkan melalui Layanan Discovery, termasuk namun tidak terbatas pada (a) menyediakan, mempertahankan, mengoptimalkan, dan meningkatkan Layanan Discovery; (b) melakukan penelitian; (c) menganalisis dan mengagregatkan data Anda (termasuk data yang dianonimkan) dengan data pengguna lain, di mana data agregat tersebut disebut “Data Agregat”; (d) menggunakan Data Agregat tersebut untuk melakukan penelitian dan membuat data, produk dan layanan analitis, termasuk untuk memungkinkan Pelanggan menyesuaikan konten, iklan, atau aplikasi mereka didasarkan pada informasi yang dikumpulkan melalui Layanan Discovery; dan (d) sebagaimana dijelaskan dalam Kebijakan Privasi Discovery. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
TAUTAN DAN KONTEN PIHAK KETIGA
Layanan Discovery dapat menampilkan atau memuat tautan ke produk, layanan, aplikasi, dan situs web pihak ketiga. Setiap pendapat, saran, pernyataan, layanan, penawaran, atau informasi lain yang merupakan bagian dari konten yang ditunjukkan, dibuat, atau disediakan oleh pengguna lain atau pihak ketiga lain pada Layanan Discovery, atau yang dapat diakses melalui atau dapat dicari menggunakan Layanan Discovery (secara bersama-sama disebut “Konten Pihak Ketiga”), merupakan milik dari pembuat atau produsen masing-masing dan bukan merupakan milik Branch atau pemegang saham, direktur, pejabat, karyawan, agen, atau perwakilannya. Branch tidak mengendalikan Konten Pihak Ketiga dan tidak menjamin akurasi, kelengkapan, atau kualitas Konten Pihak Ketiga tersebut. Branch tidak bertanggung jawab atas kinerja, tidak mendukung, dan tidak bertanggung jawab atau berkewajiban atas Konten Pihak Ketiga atau informasi atau materi apa pun yang diiklankan dalam Konten Pihak Ketiga mana pun. Dengan menggunakan Layanan Discovery, Anda dapat melihat konten yang menyinggung, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggung jawab atau berkewajiban, secara langsung atau tidak langsung, atas kerusakan atau kerugian yang disebabkan oleh Anda karena menggunakan atau mengandalkan barang, layanan, atau informasi yang tersedia pada atau melalui layanan pihak ketiga atau Konten Pihak Ketiga. Anda bertanggung jawab untuk mengevaluasi informasi, pendapat, saran, atau konten lain yang tersedia pada atau melalui Layanan Pihak Ketiga.
Branch dapat meningkatkan hasil pencarian tertentu didasarkan pada perjanjian dengan pihak ketiga (“Hasil Pencarian yang Disponsori”) yang dapat ditampilkan sebagai hasil pencarian pertama atau lebih dalam setiap pencarian tertentu. Hasil Pencarian yang Disponsori ditampilkan sebagai hasil algoritma yang digunakan oleh Branch. Branch tidak membuat pernyataan apa pun bahwa Hasil Pencarian yang Disponsori merupakan yang paling sesuai dengan kebutuhan spesifik pengguna.
Kami dapat mengubah atau menghentikan Layanan Discovery, dan Anda menyetujui bahwa kami tidak memiliki kewajiban untuk menyimpan, mempertahankan, atau menyediakan kepada Anda salinan konten atau informasi apa pun yang disediakan oleh Anda atau pihak lain, kecuali apabila diwajibkan oleh hukum yang berlaku dan sebagaimana ditetapkan dalam Kebijakan Privasi Discovery.
HAK MILIK
Branch dan pemberi lisensinya secara eksklusif memiliki seluruh hak, kepemilikan, dan kepentingan dalam dan terhadap Layanan Discovery, termasuk seluruh kekayaan intelektual dan hak milik terkait. Anda menyatakan bahwa Layanan Discovery dilindungi oleh undang-undang hak cipta, merek dagang, dan undang-undang lain di Amerika Serikat dan negara lainnya. Anda menyetujui untuk tidak menghapus, mengubah, atau mengaburkan hak cipta, merek dagang, merek layanan, atau pemberitahuan hak milik lainnya yang tercantum atau yang menyertai Layanan Discovery.
Branch dapat menyediakan kepada Anda mekanisme untuk memberikan masukan, saran, dan ide tentang Layanan Discovery (“Masukan”) jika Anda memilih untuk melakukannya. Anda menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat menggunakan Masukan yang Anda berikan kepada Branch dengan cara apa pun, termasuk dalam pengembangan dan modifikasi Layanan Discovery di masa mendatang. Anda dengan ini memberikan kepada Branch dan penerima kuasanya lisensi abadi, di seluruh dunia, dapat dialihkan sepenuhnya, dapat disublisensikan, dibayar penuh, tidak dapat dicabut kembali, dan bebas royalti untuk menggunakan, memperbanyak, memodifikasi, membuat karya turunan, mendistribusikan, serta menampilkan Masukan dengan cara apa pun untuk tujuan apa pun dalam media, perangkat lunak, atau teknologi apa pun yang ada saat ini atau dikembangkan di masa mendatang, tanpa kewajiban untuk memberikan atribusi atau kompensasi kepada Anda atau pihak ketiga mana pun. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
SANGKALAN JAMINAN
Layanan Discovery disediakan “SEBAGAIMANA ADANYA”, tanpa jaminan apa pun. TANPA MEMBATASI HAL-HAL DI ATAS, BRANCH DENGAN TEGASMENYANGKAL JAMINAN APA PUN TERKAIT KELAYAKAN BARANG DAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU,PENGGUNAAN TANPA GANGGUAN, BUKAN PELANGGARAN, ATAU AKURASI DATA, DAN JAMINAN APA PUN YANG TIMBUL DARIPERILAKU BERTRANSAKSI, ATAU PRAKTIK DAGANG. Branch tidak menjamin akurasi, kelengkapan, atau kegunaan Layanan Discovery. Anda menggunakan dan mengandalkan Layanan Discovery dengan risiko ditanggung sendiri. BEBERAPA YURISDIKSI TIDAK MENGIZINKAN PENGECUALIAN JAMINAN TERTENTU DALAM SITUASI TERTENTU. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU.
BATASAN KEWAJIBAN
APABILA DIIZINKAN OLEH HUKUM DAN MESKIPUN ADA PERTENTANGAN, BRANCH TIDAK MEMILIKI KEWAJIBAN KARENA KONTRAK, KELALAIAN, KERUGIAN, KEWAJIBAN KETAT, PELANGGARAN ATAU TEORI HUKUM ATAU YANG SETARA ATAS KEHILANGAN PENGGUNAAN LAYANAN DISCOVERY ATAU KERUSAKAN APA PUN, BAIK yang bersifat langsung, tidak langsung, tidak disengaja, khusus, konsekuensial, atau ganti rugi yang bersifat menjerakan, termasuk namun tidak terbatas pada kerusakan karena kehilangan keuntungan, reputasi baik, penggunaan, data, atau kerugian tidak berwujud (meskipun Branch telah diberi tahu tentang kemungkinan kerugian tersebut), akibat dari penggunaan Layanan DISCOVERY oleh Anda.
BATASAN KEWAJIBAN INI MERUPAKAN BAGIAN DARI DASAR KESEPAKATAN ANTARA ANDA DAN BRANCH DAN AKAN BERLAKU BAGI SEMUA KLAIM KEWAJIBAN (MISALNYA JAMINAN, KERUGIAN, KELALAIAN, KONTRAK, HUKUM) DAN MESKIPUN BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN KERUGIAN TERSEBUT.
BEBERAPA YURISDIKSI TIDAK MENGIZINKAN BATASAN ATAU PENGECUALIAN KEWAJIBAN. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU. KETENTUAN BATASAN KEWAJIBAN INI BERLAKU SEPENUHNYA BAGI PENDUDUK NEW JERSEY.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami tidak bertanggung jawab atas (i) kerugian yang tidak disebabkan oleh pelanggaran oleh kami, atau (ii) kerugian bisnis (termasuk kehilangan keuntungan, pendapatan, kontrak, penghematan yang diantisipasi, data, nama baik, atau pengeluaran yang sia-sia), atau (iii) kerugian tidak langsung atau konsekuensial yang tidak terduga bagi Anda dan kami ketika Anda mulai menggunakan Layanan Discovery. Kami tidak bertanggung jawab atas penundaan atau kegagalan untuk memenuhi kewajiban kami dalam kondisi ini jika penundaan atau kegagalan tersebut timbul akibat sebab-sebab yang berada di luar kendali kami. Hukum di beberapa negara tidak mengizinkan beberapa atau semua batasan yang dijelaskan di atas. Jika hukum ini berlaku bagi Anda, beberapa atau semua batasan di atas mungkin tidak berlaku bagi Anda dan Anda mungkin memiliki hak tambahan.
ARBITRASE DANPENGABAIAN GUGATAN PERWAKILAN KELOMPOK
ANDA HARUS MEMBACA BAGIAN INI DENGAN SAKSAMA, KARENA INI DAPAT BERDAMPAK SECARA SIGNIFIKAN TERHADAP HAK HUKUM ANDA, TERMASUK HAK ANDA UNTUK MENGAJUKAN TUNTUTAN HUKUM DI PENGADILAN.
Cakupan: Anda dan Branch menyetujui bahwa Ketentuan ini berlaku bagi perdagangan antarnegara bagian dan bahwa Undang-Undang Arbitrase Federal mengatur penafsiran dan pemberlakuan ketentuan arbitrase ini. Bagian ini ditujukan untuk ditafsirkan secara luas dan mengatur setiap dan seluruh sengketa antara kita, termasuk namun tidak terbatas pada klaim yang muncul atau terkait aspek apa pun dari hubungan antara kita, baik didasarkan pada kontrak, kerugian, undang-undang, penipuan, pengungkapan keliru, atau teori hukum lainnya; klaim yang muncul sebelum Ketentuan ini atau perjanjian sebelumnya (termasuk namun tidak terbatas pada klaim terkait periklanan); dan klaim yang mungkin muncul setelah pengakhiran Ketentuan ini. Satu-satunya sengketa yang dikecualikan dari larangan luas ini adalah litigasi kekayaan intelektual tertentu dan klaim yang diajukan di pengadilan setempat, sebagaimana ditetapkan di bawah.
Penyelesaian SengketaAwal: Anda dapat menghubungi kami di info@branch.io untuk mengatasi masalah yang mungkin Anda miliki mengenai Layanan Discovery. Branch dapat menyelesaikan sebagian besar masalah dengan cepat demi kepuasan pengguna kami. Anda dan Branch menyetujui untuk menggunakan upaya terbaik melalui proses penyelesaian sengketa internal Branch untuk menyelesaikan sengketa, klaim, pertanyaan, atau pertentangan apa pun, serta terlibat dalam negosiasi dengan iktikad baik, yang akan menjadi syarat bagi suatu pihak yang mengajukan tuntutan hukum atau arbitrase.
Arbitrase Mengikat: Jika para pihak tidak mencapai solusi yang disepakati dalam periode tiga puluh (30) hari sejak penyelesaian sengketa informal dimulai berdasarkan ketentuan penyelesaian sengketa awal, maka suatu pihak dapat mengajukan arbitrase yang mengikat sebagai satu-satunya cara untuk menyelesaikan klaim, mengacu pada pengecualian dan ketentuan yang ditetapkan di bawah. Kecuali sebagaimana ditetapkan di bawah, setiap klaim yang mungkin Anda miliki terhadap Branch harus diselesaikan melalui arbitrase mengikat di hadapan Asosiasi Arbitrase Amerika (American Arbitration Association atau “AAA”) menggunakan Aturan Arbitrase Konsumen, sebagaimana diubah melalui Ketentuan ini, dan akan diselenggarakan oleh AAA dan diselesaikan oleh satu arbiter. Aturan AAA tersedia secara online di www.adr.org atau dengan menghubungi AAA di 1-800-778-7879. Arbiter terikat oleh Ketentuan ini.
Arbiter, dan bukan pengadilan atau agensi federal, negara bagian, atau setempat, memiliki wewenang eksklusif untuk menyelesaikan semua sengketa yang muncul dari atau terkait penafsiran, kemampuan penerapan, atau keberlakuan, atau penyusunan Ketentuan ini, termasuk namun tidak terbatas pada klaim apa pun bahwa seluruh atau bagian apa pun dari Ketentuan ini batal atau dapat dibatalkan, atau apakah suatu klaim dapat diajukan melalui arbitrase. Arbiter akan memiliki kuasa untuk memutuskan perbaikan apa pun yang tersedia di pengadilan berdasarkan hukum atau menurut asas kesetaraan. Putusan arbiter akan diberikan secara tertulis dan mengikat para pihak, serta dapat diberlakukan sebagai keputusan di setiap pengadilan dengan yurisdiksi yang kompeten.
Anda memahami dan menyetujui bahwa dengan menandatangani Ketentuan ini, Anda dan Branch masing-masing mengabaikan hak atas pengadilan juri atau pengadilan di hadapan hakim di pengadilan publik. Apabila ketentuan arbitrase ini tidak ada, Anda dan Branch dapat memiliki hak atau kesempatan untuk mengajukan sengketa di pengadilan, di hadapan hakim atau juri, dan/atau berpartisipasi atau diwakili dalam kasus yang diajukan di pengadilan oleh pihak lain (termasuk gugatan perwakilan kelompok). Hak lain yang Anda miliki jika Anda mengajukan klaim di pengadilan, seperti hak untuk melakukan banding dan atas jenis penemuan tertentu, mungkin lebih terbatas atau dapat diabaikan.
Jika Anda penduduk Amerika Serikat, arbitrase dapat diadakan di daerah di mana Anda tinggal pada saat diajukan. Untuk individu yang tinggal di luar Amerika Serikat, arbitrase dapat dilakukan di Negara Bagian California, Amerika Serikat. Anda dan Branch selanjutnya menyetujui untuk tunduk pada yurisdiksi personal pengadilan federal atau negara bagian di Distrik California Utara untuk mengajukan arbitrase, untuk menangguhkan arbitrase, atau untuk mengonfirmasi, memodifikasi, memberlakukan, atau menandatangani keputusan atas putusan yang diberikan oleh arbiter.
Biaya Arbitrase: Pembayaran untuk semua pengajuan, penyelenggaraan, dan biaya dan pengeluaran arbiter yang dikenakan oleh AAA akan diatur oleh aturan AAA, dengan syarat, jika Anda mengajukan arbitrase terhadap Branch dan nilai perbaikan yang diupayakan adalah sepuluh ribu dolar ($10.000) atau lebih rendah, maka Branch akan membayarkan semua biaya dan pengeluaran untuk semua pengajuan, penyelenggaraan, dan arbitrase yang dikenakan oleh AAA (mengacu pada penggantian sebagaimana ditetapkan di bawah). Dalam situasi di mana kalimat sebelumnya berlaku, namun nilai perbaikan yang diupayakan lebih dari sepuluh ribu dolar ($10.000) dan Anda menunjukkan kepada arbiter bahwa biaya dan pengeluaran tersebut akan lebih tinggi dibandingkan tindakan hukum di pengadilan, maka Branch akan membayarkan biaya dan pengeluaran yang menurut arbiter diperlukan untuk mencegah biaya arbitrase lebih mahal dibandingkan tindakan hukum di pengadilan (mengacu pada penggantian sebagaimana ditetapkan di bawah). Apabila arbiter menentukan bahwa semua klaim yang Anda ajukan melalui arbitrase tidak berdasar menurut Aturan Federal Prosedur Perdata (Federal Rule of Civil Procedure 11), Anda menyetujui untuk mengganti biaya dan pengeluaran yang dibayarkan oleh Branch dan bahwa Anda akan berkewajiban untuk membayar berdasarkan aturan AAA.
Gugatan PerwakilanKelompok: ANDA MEMAHAMI DAN MENYETUJUI BAHWA ANDA DAN BRANCH MASING-MASING AKAN MENGAJUKAN ARBITRASE DALAM KAPASITAS INDIVIDU ANDA, BUKAN SEBAGAI PERWAKILAN ATAU ANGGOTA SUATU KELOMPOK. Ini berarti Anda dan Branch tidak diperkenankan ikut serta dalam klaim bersama perorangan atau entitas lain, dan tidak ada kewenangan atas sengketa yang akan diselesaikan melalui arbitrase secara berkelompok. Jika pengadilan atau arbiter menyatakan bahwa pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok batal atau tidak dapat diberlakukan atas alasan apa pun, atau bahwa arbitrase dapat dilanjutkan secara berkelompok, maka ketentuan arbitrase di bagian ini akan dianggap batal dan tidak berlaku secara keseluruhan dan para pihak dianggap tidak menyetujui sengketa arbitrase.
Pengecualian: Terlepas dari keputusan para pihak untuk menyelesaikan semua sengketa melalui arbitrase, suatu pihak dapat mengambil tindakan hukum melalui pengadilan negara bagian atau federal untuk melindungi hak kekayaan intelektualnya (yang berarti paten, hak cipta, hak moral, merek dagang, dan rahasia dagang, tetapi bukan hak privasi atau hak publisitas). Salah satu pihak juga dapat mengupayakan tindakan perbaikan melalui pengadilan setempat atas sengketa atau klaim dalam cakupan yurisdiksi pengadilan tersebut.
Hak untuk Membatalkan: Anda memiliki hak untuk membatalkan dan tidak terikat oleh ketentuan arbitrase dan pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok dengan mengirim pemberitahuan tertulis mengenai keputusan pembatalan Anda ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Pemberitahuan tersebut harus dikirimkan dalam waktu 30 hari sejak tanggal 15 November 2018 atau ketika pertama kali menggunakan Layanan Discovery, mana pun yang muncul paling akhir, dan jika tidak, Anda akan terikat dengan sengketa arbitrase sesuai dengan ketentuan paragraf tersebut. Jika Anda membatalkan ketentuan arbitrase ini, Branch juga tidak akan terikat oleh ketentuan tersebut.
Perubahan terhadap Bagianini: Branch akan mengirimkan pemberitahuan tiga puluh (30) hari sebelumnya mengenai perubahan yang berdampak terhadap substansi bagian Arbitrase dan Pengabaian Gugatan Perwakilan kelompok ini dengan memperbarui Ketentuan ini, mengirimkan pesan kepada Anda, atau memberi tahu Anda ketika Anda menggunakan Layanan Discovery. Perubahan akan berlaku tiga puluh (30) hari setelah diperbarui dalam Ketentuan ini atau dikirimkan kepada Anda.
Perubahan bagian ini akan berlaku secara prospektif hanya untuk klaim yang timbul setelah hari ketiga puluh (ke-30). Jika pengadilan atau arbiter memutuskan bahwa subbagian ini tentang “Perubahan terhadap Bagian Ini” tidak dapat diberlakukan atau tidak sah, maka subbagian ini akan dipisahkan dari bagian yang berjudul “Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok”, dan pengadilan atau arbiter akan memberlakukan bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok pertama yang ada setelah Anda mulai menggunakan Layanan Discovery.
KETENTUAN HUKUM
Hukum yangMengatur. Ketentuan ini dan semua pokok permasalahannya yang timbul dari atau terkait Ketentuan ini diatur oleh hukum Negara Bagian California, tanpa memandang pertentangan ketentuan hukumnya; tidak termasuk Konvensi Perserikatan Bangsa-Bangsa tentang Kontrak Jual Beli Barang Internasional.
Kedudukan. Setiap tindakan hukum atau sengketa yang timbul dari atau terkait Ketentuan ini dan tidak diajukan melalui arbitrase akan diajukan hanya melalui pengadilan negara bagian atau federal yang berlokasi di Distrik California Utara. Anda dan Branch dengan ini menyetujui untuk mematuhi yurisdiksi pengadilan tersebut dan menyetujui dengan kedudukan pengadilan tersebut dalam tindakan hukum atau sengketa tersebut.
Layanan Proses. Anda selanjutnya menyetujui untuk menerima layanan proses melalui pos, dan dengan ini mengabaikan setiap dan seluruh pembelaan yurisdiksi dan kedudukan yang tersedia.
Tidak Ada Pengabaian. Kegagalan kami untuk memberlakukan hak atau ketentuan dalam Ketentuan ini bukan merupakan pengabaian hak atau ketentuan tersebut kecuali jika dinyatakan dan disetujui oleh kami secara tertulis.
Pengalihan. Ketentuan ini tidak dapat dialihkan, dipindahtangankan, atau disublisensikan oleh Anda kecuali dengan izin tertulis sebelumnya dari Branch. Branch dapat memindahtangankan dan mengalihkan hak dan kewajibannya berdasarkan Ketentuan ini dengan bebas tanpa persetujuan.
Undang-UndangPembatasan: Anda menyetujui bahwa terlepas dari undang-undang atau hukum yang bertentangan, setiap klaim yang timbul dari atau terkait Layanan Discovery harus dimulai dalam satu (1) tahun setelah penyebab tindakan terjadi. Jika tidak, penyebab tindakan tersebut dilarang secara permanen. Terlepas dari hal-hal di atas, undang-undang pembatasan ini tidak berlaku bagi penduduk New Jersey.
Judul Bagian: Judul bagian dalam Ketentuan ini hanya untuk kenyamanan dan tidak memiliki dampak hukum atau kontraktual.
Keseluruhan Perjanjian. Ketentuan ini, bersama dengan Kebijakan Privasi Discovery dan ketentuan hukum lainnya atau syarat dan ketentuan tambahan atau kebijakan yang mengatur penggunaan Layanan Discovery, merupakan keseluruhan perjanjian antara Anda dan Branch mengenai Layanan Discovery. Kecuali jika dinyatakan secara tegas di sini, jika ketentuan mana pun dari Ketentuan ini dianggap tidak sah oleh pengadilan dengan yurisdiksi yang kompeten, ketidakabsahan ketentuan tersebut tidak berdampak pada keabsahan ketentuan lainnya dalam Ketentuan ini, yang akan tetap sepenuhnya berlaku.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Selain itu, Anda mendapatkan perlindungan yang disediakan bagi Anda oleh ketentuan wajib dari hukum di negara tempat tinggal Anda. Anda dan kami menyetujui untuk tunduk pada yurisdiksi noneksklusif pengadilan Negara Bagian California, yang berarti bahwa Anda dapat mengajukan klaim untuk memberlakukan hak perlindungan konsumen Anda sehubungan dengan Ketentuan ini di California atau di negara UE tempat tinggal Anda. Jika Anda tinggal di UE, Komisi Eropa menyediakan platform penyelesaian sengketa online yang dapat Anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak ikut serta dalam platform ini, sehingga apabila Anda ingin menyampaikan masalah kepada kami, silakan hubungi kami.
MENGHUBUNGI KAMI
Jika Anda memiliki pertanyaan atau saran mengenai Ketentuan ini, hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
Termini eCondizioni di Discovery per l’Utente Finale
Ultimo aggiornamento 11 giugno 2020
Introduzione
Branch Metrics, Inc. ("Branch", "noi", o “ci”), fornisce un servizio di ricerca (i "Servizi Discovery"), che consente agli sviluppatori di applicazioni mobili che utilizzano Servizi Discovery (i nostri "Clienti") di fornire, all’interno delle loro applicazioni, risultati contestuali e link basati sull'intenzione che forniscono ai loro utenti finali ("Utente" o "Utenti") un accesso semplificato per completare un'azione (ad esempio, per identificare i ristoranti nelle vicinanze). Acconsentendo a questi Termini o utilizzando in altro modo i Servizi Discovery nelle applicazioni che li hanno integrati, l'Utente accetta di essere vincolato da questi Termini e Condizioni di Discovery per l'Utente Finale (i "Termini"). Accettando i presenti Termini, l'Utente garantisce di essere autorizzato ad accettare i presenti Termini. SE NON SI ACCETTANO QUESTI TERMINI E CONDIZIONI DI DISCOVERY PER L'UTENTE FINALE, NON UTILIZZARE LE FUNZIONI DI RICERCA DI CONTENUTI NELLE APPLICAZIONI CHE SI SERVONO DEI NOSTRI SERVIZI DISCOVERY.
AVVISO IMPORTANTE: QUESTI TERMINI SONO SOGGETTI AD UN ARBITRATO VINCOLANTE E A UNA RINUNCIA AL DIRITTO DI AZIONE LEGALE COLLETTIVA. SI PREGA DI LEGGERE ATTENTAMENTE.
Tutti i riferimenti a "voi" o "vostro", a seconda dei casi, indicano la persona che accede, utilizza e/o partecipa ai Servizi Discovery in qualsiasi modo e ciascuno dei vostri eredi, cessionari e successori. Se si utilizzano i Servizi Discovery per conto di una persona giuridica, si dichiara e garantisce di avere la capacità di vincolare tale persona giuridica, l'accettazione dei Termini sarà considerata un'accettazione da parte di tale persona giuridica e “voi" e “vostro" nel presente documento si riferiscono a tale persona giuridica, i suoi direttori, funzionari, dipendenti e agenti.
Potremmo, di tanto in tanto, apportare modifiche ai presenti Termini. In tal caso, provvederemo a rettificare la data "Ultimo aggiornamento" indicata sopra. È responsabilità degli Utenti rivedere frequentemente i presenti Termini e rimanere informati di eventuali modifiche. La versione allora in vigore di questi Termini sostituirà tutte le versioni precedenti. L'Utente accetta che l'uso continuato delle applicazioni che utilizzano i nostri Servizi Discovery dopo che tali modifiche sono state pubblicate costituirà l'accettazione dei Termini come modificati.
Si noti che questi Termini si applicano solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che fanno clic su un link di Branch o interagiscono con un'applicazione o un sito web di un Cliente o di un altro soggetto. Per i termini applicabili al sito web Branch e altri servizi Branch, compresi i servizi accessibili dagli Utenti attraverso i Servizi Discovery, si prega di rivedere i termini Branch qui pubblicati. Si prega di rivedere anche tutti i termini e le condizioni che un Cliente o altro soggetto possono imporre all’Utente attraverso l'uso della propria applicazione o sito web.
IDONEITÀ
È vietato utilizzare i Servizi Discovery per chiunque abbia meno di 13 anni (16 in alcuni ordinamenti). Utilizzando i Servizi Discovery, l'Utente dichiara e garantisce di avere almeno 13 anni di età, o più, se la legge richiede una maggiore età per la fornitura dei Servizi Discovery da parte di Branch senza il consenso dei genitori.
LICENZA PER L’UTILIZZO DEI SERVIZIDISCOVERY
In base al rispetto di questi termini e condizioni, Branch concede all’Utente una licenza limitata, mondiale, non trasferibile, non esclusiva e revocabile per l'utilizzo dei Servizi Discovery. I diritti dell’Utente per l’utilizzo dei Servizi Discovery sono limitati da tutti i termini e le condizioni stabilite in questi Termini, e qualsiasi altro termine che può essere imposto dai nostri Clienti.
UTILIZZO DEI NOSTRI SERVIZI DISCOVERY; POLITICHEE RESTRIZIONI
L'Utente è l'unico responsabile per qualsiasi contenuto e altro materiale che invia in una richiesta, o per le informazioni che altrimenti trasmette attraverso o con i Servizi Discovery. L'Utente accetta che nell'utilizzare i Servizi Discovery lo farà:
- rispettando tutte le leggi applicabili, comprese, senza limitazione, le leggi sulla privacy, le leggi sulla proprietà intellettuale, le leggi antispam e i requisiti normativi;
- non trasmettendo alcun materiale che contenga virus informatici o qualsiasi altro codice informatico, file o programmi progettati per interrompere, distruggere o limitare la funzionalità di qualsiasi software o hardware o attrezzatura di telecomunicazione;
- non interferendo o interrompendo i Servizi Discovery o i server o le reti connesse ai Servizi Discovery, o disobbedendo a qualsiasi requisito, procedura, politica o regolamento delle reti connesse ai Servizi Discovery;
- non sviluppando, supportando o utilizzando alcuno strumento automatizzato (ad esempio: robot, crawler) per accedere o utilizzare i Servizi Discovery o per effettuare data scraping sui Servizi Discovery o per copiare in altro modo i dati dai Servizi Discovery;
- non eludendo o non disattivando qualsiasi gestione dei diritti digitali, regole di utilizzo o altre caratteristiche dei Servizi Discovery;
- non decodificando, decompilando, deassemblando, decifrando o tentando in altro modo di ottenere il codice sorgente dei Servizi Discovery o di qualsiasi tecnologia correlata che non sia open source; e
- non svolgendo attività di “framing", "mirroring", o comunque di simulazione in altro modo dell'aspetto o della funzione dei Servizi Discovery.
L'Utente riconosce e accetta che l'utilizzo dei Servizi Discovery dipende dall'accesso alle telecomunicazioni e ai servizi Internet. L'Utente è l'unico responsabile per l'acquisizione e il mantenimento di tutti i servizi di telecomunicazione e Internet e di altri hardware e software necessari per accedere e utilizzare i Servizi Discovery, compresi, senza limitazione, tutti i costi, tasse, spese e imposte di qualsiasi tipo relativi a quanto sopra. Branch non è responsabile per qualsiasi perdita o danneggiamento di dati, perdita di comunicazioni, o qualsiasi altra perdita o danno di qualsiasi tipo derivante da tali servizi di telecomunicazione e Internet.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del paese di residenza, si può applicare quanto segue: Faremo del nostro meglio per garantire che la disponibilità dei Servizi Discovery sia ininterrotta e che le trasmissioni siano prive di errori. Tuttavia, a causa della natura di Internet, questo non può essere garantito. Inoltre, l’accesso per l’Utente ai Servizi Discovery può anche essere occasionalmente sospeso o limitato per consentire le riparazioni, la manutenzione o l'introduzione di nuove strutture o servizi. Cercheremo di limitare la frequenza e la durata di tali sospensioni o restrizioni.
CESSAZIONE
L'Utente riconosce e accetta che Branch, a propria esclusiva discrezione, può terminare la sua fornitura dei Servizi Discovery senza preavviso per qualsiasi motivo e in qualsiasi momento. L'Utente accetta che Branch non sarà responsabile nei suoi confronti per la cessazione da parte di Branch. Continueranno quelle Sezioni che per loro natura ci si può ragionevolmente aspettare sopravvivano alla cessazione o alla scadenza dei presenti Termini, incluse, ma non limitate alle Sezioni sulla Cessazione, Informativa sulla Privacy e Diritti sui Dati, Diritti di Proprietà, Limitazione di Responsabilità, Arbitrato e Rinuncia alle Azioni Legali Collettive, e Avvisi Legali.
POLITICA SULLA PRIVACY E DIRITTI SUIDATI
L'Utente riconosce di aver ricevuto, letto e compreso l’Informativa sulla Privacy di Discovery. Accettando questi Termini, l’Utente accetta la raccolta, l'uso e la divulgazione dei dati da parte di Branch, inclusi, se del caso, i dati personali, come descritti nella nostra Informativa sulla Privacy di Discovery, anche per pubblicare annunci pubblicitari e per personalizzare i risultati dei contenuti per l’Utente. L'Utente concede a Branch una licenza mondiale, non esclusiva, sub-licenziabile e trasferibile per utilizzare, copiare, modificare, distribuire, pubblicare, elaborare e/o rendere anonimi le informazioni e i contenuti raccolti attraverso i Servizi Discovery, compreso, senza limitazione, (a) fornire, mantenere, ottimizzare e migliorare i Servizi Discovery; (b) condurre ricerche; (c) analizzare e aggregare i propri dati (inclusi i dati resi anonimi) con i dati di altri Utenti, tali dati aggregati sono "Dati Aggregati"; (d) utilizzare tali Dati Aggregati per condurre ricerche e creare dati e prodotti e servizi di analisi, anche per consentire ai Clienti di personalizzare i contenuti, gli annunci, o le loro applicazioni sulla base delle informazioni raccolte attraverso i Servizi Discovery; e (e) come altrimenti descritto nell'Informativasulla Privacy di Discovery. L'Utente rinuncia a qualsiasi diritto di recesso che può avere su tali informazioni o contenuti ai sensi della sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
LINK E CONTENUTI DI TERZE PARTI
I Servizi Discovery potrebbero mostrare o contenere link a prodotti, servizi, applicazioni e siti web di terze parti. Tutte le opinioni, consigli, dichiarazioni, servizi, offerte o altre informazioni che costituiscono parte del contenuto espresso, scritto o reso disponibile da altri Utenti o altre terze parti sui Servizi Discovery, o che è accessibile attraverso o può essere situato utilizzando i Servizi Discovery (nell'insieme, "Contenuti di Terze Parti") sono quelli dei rispettivi autori o produttori e non di Branch o dei suoi azionisti, amministratori, funzionari, dipendenti, agenti o rappresentanti. Branch non controlla i Contenuti di Terze Parti e non garantisce l'accuratezza, l'integrità o la qualità di tali Contenuti di Terze Parti. Branch non è responsabile per l'esecuzione di, non approva e non è responsabile o perseguibile per qualsiasi Contenuto di Terze Parti o qualsiasi informazione o materiale pubblicizzato in qualsiasi Contenuto di Terze Parti. Utilizzando i Servizi Discovery, si può essere esposti a contenuti offensivi, indecenti o discutibili. Non siamo responsabili, direttamente o indirettamente, per eventuali danni o perdite causate all'Utente dall'uso o dall'affidamento su beni, servizi o informazioni disponibili su o attraverso qualsiasi servizio di terze parti o Contenuti di Terze Parti. È responsabilità dell'Utente valutare le informazioni, opinioni, consigli o altri contenuti disponibili su e attraverso i Servizi Discovery
Branch potrebbe favorire alcuni risultati di ricerca sulla base di accordi con terzi ("Risultati di Ricerca Sponsorizzati") che possono apparire come il primo o primi risultati in una determinata ricerca. I Risultati di Ricerca Sponsorizzati appaiono come risultato di algoritmi adottati da Branch. Branch non garantisce in alcun modo che i Risultati di Ricerca Sponsorizzati siano i più adatti alle specifiche esigenze dell'Utente.
Possiamo modificare o interrompere uno qualsiasi dei Servizi Discovery e l'Utente accetta che non abbiamo alcun obbligo di memorizzare, mantenere o fornire una copia di qualsiasi contenuto o informazioni che l’Utente o altri forniscono, tranne nella misura richiesta dalla legge applicabile e come indicato nell'Informativasulla Privacy di Discovery.
DIRITTI DI PROPRIETÀ
Branch e i suoi licenziatari detengono in esclusiva tutti i diritti, titoli e interessi nei e verso i Servizi Discovery, inclusi tutti i diritti di proprietà intellettuale e di proprietà associati. L'Utente riconosce che i Servizi Discovery sono protetti dai diritti d’autore e sul marchio commerciale e da altre leggi degli Stati Uniti e di altri paesi. L'Utente accetta di non rimuovere, alterare o oscurare qualsiasi avviso su diritti d’autore, sul marchio commerciale o sul marchio di servizio o altri avvisi di diritti di proprietà incorporati nei Servizi Discovery o che accompagnano i Servizi Discovery.
Branch può fornire all’Utente un meccanismo per trasmettere feedback, suggerimenti e idee, se si sceglie, a proposito dei Servizi Discovery ("Feedback"). L’Utente accetta che Branch possa, ad esclusiva discrezione di Branch, utilizzare il Feedback che l’Utente fornisce a Branch in qualsiasi modo, anche per futuri miglioramenti e modifiche ai Servizi Discovery. Con la presente l'Utente concede a Branch e ai suoi cessionari una licenza perpetua, mondiale, completamente trasferibile, sub-licenziabile, interamente pagata, irrevocabile, priva di royalty per utilizzare, riprodurre, modificare, creare opere derivate da, distribuire e mostrare il Feedback in qualsiasi modo per qualsiasi scopo, in qualsiasi media, software o tecnologia di qualsiasi tipo ora esistente o sviluppata in futuro, senza alcun obbligo di fornire attribuzione o compenso all’Utente o a terzi. L'Utente rinuncia a qualsiasi diritto di restituzione che potrebbe avere su tali informazioni o contenuti ai sensi della Sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
ESCLUSIONE DI GARANZIE
I Servizi Discovery sono forniti "COSÌ COME SONO", senza garanzia di alcun tipo. SENZA LIMITARE QUANTO SOPRA, BRANCH NEGA ESPLICITAMENTEQUALSIASI GARANZIA DI COMMERCIABILITÀ, IDONEITÀ PER UNO SCOPO PARTICOLARE, PACIFICOGODIMENTO, NON VIOLAZIONE, O ACCURATEZZA DEI DATI, E QUALSIASI GARANZIA DERIVANTE DAL CORSO DELLANEGOZIAZIONE O L'USO DEL COMMERCIO. Branch non garantisce l'accuratezza, la completezza o l'utilità dei Servizi Discovery. L'Utente utilizza e si affida ai Servizi Discovery a proprio rischio e pericolo. ALCUNI ORDINAMENTI NON CONSENTONO L'ESCLUSIONE DI ALCUNE GARANZIE IN DETERMINATE CIRCOSTANZE. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI.
LIMITAZIONE DIRESPONSABILITÀ
NELLA MISURA MASSIMA CONSENTITA DALLA LEGGE E NONOSTANTE QUALSIASI DISPOSIZIONE CONTRARIA, BRANCH NON SARÀ RESPONSABILE IN BASE AD ALCUN CONTRATTO, NEGLIGENZA, ILLECITO, RESPONSABILITÀ OGGETTIVA, VIOLAZIONE O ALTRO MOTIVO DI LEGGE O DI EQUITÀ PER QUALSIASI PERDITA DI UTILIZZO DEI SERVIZI DISCOVERY O QUALSIASI DANNO DI QUALSIASI TIPO, CHE SIA DIRETTO, INDIRETTO, INCIDENTALE, SPECIALE, CONSEQUENZIALE O ESEMPLARE, inclusi, a titolo esemplificativo ma non esaustivo, danni per perdita di profitti, avviamento, uso, dati o altre perdite intangibili (anche se Branch è stata informata della possibilità di tali danni), derivanti dall'uso dell’Utente dei Servizi DISCOVERY
QUESTA LIMITAZIONE DI RESPONSABILITÀ È PARTE INTEGRANTE DEL CONTRATTO TRA L'UTENTE E BRANCH E SI APPLICA A TUTTE LE RIVENDICAZIONI DI RESPONSABILITÀ (AD ES. GARANZIA, ILLECITO, NEGLIGENZA, CONTRATTO, LEGGE) E ANCHE SE BRANCH È STATA INFORMATA DELLA POSSIBILITÀ DI TALI DANNI.
ALCUNE GIURISDIZIONI NON CONSENTONO LA LIMITAZIONE O L'ESCLUSIONE DELLA RESPONSABILITÀ. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI. QUESTA DISPOSIZIONE DI LIMITAZIONE DELLA RESPONSABILITÀ SI APPLICA INTEGRALMENTE AI RESIDENTI DEL NEW JERSEY.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: Non saremo responsabili per (i) perdite che non siano state causate da qualsiasi violazione da parte nostra, o (ii) qualsiasi perdita di affari (inclusa la perdita di profitti, entrate, contratti, risparmi previsti, dati, avviamento o spese sprecate), o (iii) qualsiasi perdita indiretta o consequenziale che non era prevedibile sia per l’Utente che per noi quando l’Utente ha iniziato a utilizzare i Servizi Discovery. Non saremo ritenuti responsabili per qualsiasi ritardo o mancato rispetto dei nostri obblighi secondo queste condizioni se il ritardo o il mancato rispetto deriva da qualsiasi causa che è al di fuori del nostro ragionevole controllo. Le leggi di alcuni paesi non consentono alcune o tutte le limitazioni sopra descritte. Se queste leggi sono applicabili all’Utente, alcune o tutte le limitazioni di cui sopra potrebbero non essere applicabili all’Utente, che potrebbe avere ulteriori diritti.
ARBITRATO E RINUNCIAALL’AZIONE LEGALE COLLETTIVA
SI CONSIGLIA DI LEGGERE ATTENTAMENTE QUESTA SEZIONE, IN QUANTO PUÒ INFLUIRE IN MODO SIGNIFICATIVO SUI PROPRI DIRITTI LEGALI, COMPRESO IL DIRITTO DI INSTAURARE UN PROCEDIMENTO GIUDIZIARIO.
Oggetto: L’Utente e Branch concordano che i presenti Termini riguardano il commercio interstatale e che la Legge Federale sull'Arbitrato (“Federal Arbitration Act”) disciplina l'interpretazione e l'applicazione di queste disposizioni arbitrali. Questa Sezione è da interpretarsi in senso lato e disciplina tutte le controversie tra noi, incluse, a titolo esemplificativo ma non esaustivo, le richieste derivanti da o relative a qualsiasi aspetto del rapporto tra le parti, siano esse basate su contratto, illecito civile, legge, frode, falsa dichiarazione o qualsiasi altro fondamento giuridico; le richieste sorte prima di questi Termini o di qualsiasi accordo precedente (incluse, a titolo esemplificativo ma non esaustivo, le richieste relative alla pubblicità) e le richieste che possono sorgere dopo la cessazione di questi Termini. Le uniche controversie escluse da questo divieto generale sono le controversie relative a determinate proprietà intellettuali e le piccole controversie giudiziarie, come di seguito indicato.
Risoluzione iniziale dellecontroversie: L’Utente può contattarci all'indirizzo info@branch.io per trasmettere qualsiasi segnalazione riguardante i Servizi Discovery. Branch è in grado di risolvere la maggior parte dei problemi in modo rapido e soddisfacente per i nostri Utenti. L’Utente e Branch concordano di utilizzare al meglio i processi interni di risoluzione delle controversie di Branch per risolvere qualsiasi controversia, reclamo, domanda o disaccordo e di impegnarsi in trattative in buona fede, condizione per entrambe le parti per instaurare una causa o un arbitrato.
Arbitrato vincolante: Se le parti non raggiungono una soluzione concordata entro un periodo di trenta (30) giorni dal momento in cui viene avviata la risoluzione informale della controversia ai sensi della disposizione sulla risoluzione iniziale delle controversie, ciascuna delle parti può avviare un arbitrato vincolante come unico mezzo per risolvere le controversie, fatte salve le eccezioni e i termini di seguito indicati. Ad eccezione di quanto indicato di seguito, qualsiasi richiesta che l'Utente possa avere nei confronti di Branch deve essere risolta attraverso un arbitrato vincolante davanti all'American Arbitration Association ("AAA") utilizzando il suo Regolamento sull'Arbitrato dei Consumatori (“Consumer Arbitration Rules”), come modificato dai presenti Termini, e sarà amministrato da AAA e risolto da un unico arbitro. Il Regolamento AAA è disponibile online all'indirizzo www.adr.org o chiamando AAA al numero 1-800-778- 7879. L'arbitro è vincolato dai presenti Termini.
L'arbitro, e non qualsiasi tribunale o agenzia federale, statale o locale, avrà l'autorità esclusiva di risolvere tutte le controversie derivanti da o relative all'interpretazione, all'applicabilità, all'esecutività o alla formazione di questi Termini, incluse, ma non limitatamente a, qualsiasi istanza di annullamento o annullabilità di tutti o parte di questi Termini, o la questione di competenza dell’ad arbitrato. L'arbitro ha il potere di concedere qualsiasi rimedio disponibile in un tribunale in base alla legge o in base al principio di equità. Il lodo arbitrale sarà scritto e vincolante per le parti e potrà assumere forza di sentenza in qualsiasi tribunale della giurisdizione competente.
L'Utente comprende e accetta che, stipulando i presenti Termini, l'Utente e Branch rinunciano ciascuno al diritto a un processo con giuria o a un processo davanti a un giudice in un tribunale pubblico. In assenza di questa disposizione di arbitrato, l’Utente e Branch avrebbero potuto altrimenti avere il diritto o l'opportunità di instaurare le controversie dinnanzi ad un tribunale, davanti a un giudice o a una giuria, e/o di partecipare o essere rappresentati in una causa iniziata in tribunale da altri (incluse le azioni collettive). Altri diritti che l’Utente avrebbe avuto adendo il tribunale, come il diritto di appello e a certi tipi di ispezioni, possono essere più limitati o possono anche essere rinunciati.
Se l’Utente ha residenza negli Stati Uniti, l'arbitrato può avere luogo nella contea in cui risiede al momento del deposito. Per le persone residenti al di fuori degli Stati Uniti, l'arbitrato sarà avviato nello Stato della California, Stati Uniti d'America. L’Utente e Branch accettano inoltre di sottoporsi alla giurisdizione personale di qualsiasi tribunale federale o statale del Distretto Nord della California al fine di costringere all'arbitrato di sospendere il procedimento in attesa dell'arbitrato, o di confermare, modificare, sciogliere o emettere un giudizio sul lodo presentato dall'arbitro.
Costodell’arbitrato: Il pagamento di tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA sarà disciplinato dalle norme della AAA, tenuto conto che se si sta avviando un arbitrato contro Branch e il valore del risarcimento richiesto è di diecimila dollari ($10.000) o meno, allora Branch anticiperà tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA (soggetto a rimborso come indicato di seguito). Se si applicano le circostanze della frase precedente ma il valore del risarcimento richiesto è superiore a diecimila dollari (10.000 dollari) e l'Utente dimostra all'arbitro che tali costi e spese sarebbero proibitivamente più costosi di un procedimento giudiziario, allora Branch pagherà l'importo di tali costi e spese che l'arbitro ritiene necessari per evitare che l'arbitrato sia proibitivamente più costoso di un procedimento giudiziario (soggetto a rimborso come indicato di seguito). Nel caso in cui l'arbitro stabilisca che tutte le richieste rivendicate dall’Utente in sede di arbitrato sono insussistenti ai sensi delle norme del Federal Rule of Civil Procedure 11,l’Utente accetta di rimborsare a Branch tutti i costi e le spese che Branch ha pagato e che l’Utente avrebbe dovuto pagare in base alle norme AAA.
Rinuncia all’azione legalecollettiva: L'UTENTE COMPRENDE E ACCETTA DI AGIRE, COME BRANCH, A TITOLO INDIVIDUALE, NON COME RAPPRESENTANTE O MEMBRO DI UNA CLASSE. Ciò significa che l’Utente e Branch non potranno unirsi a una richiesta di risarcimento con altre persone o enti, e non sussisterà l'autorità di arbitrare alcuna controversia sulla base di un'azione legale collettiva. Se un tribunale o un arbitro stabilisce che la rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva è nulla o inapplicabile per qualsiasi motivo o che un arbitrato può procedere sulla base di un’azione collettiva, allora le disposizioni arbitrali di questa sezione saranno considerate interamente nulle e non valide e si riterrà che le parti non abbiano concordato di sottoporre le controversie ad arbitrato
Eccezioni: Nonostante la decisione delle parti di risolvere tutte le controversie attraverso l'arbitrato, ciascuna delle parti può instaurare un'azione legale in un tribunale statale o federale per proteggere i propri diritti di proprietà intellettuale (vale a dire brevetti, diritti d'autore, diritti morali, marchi commerciali e segreti commerciali, ma non diritti di privacy o di pubblicità). Entrambe le parti possono anche chiedere un risarcimento in un tribunale per piccole controversie o richieste che rientrano nell'ambito della giurisdizione di tale tribunale.
Diritto di Rinuncia: L'Utente ha il diritto di rinunciare all'arbitrato e di non essere vincolato/a dalle disposizioni sull'arbitrato e sulla rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva inviando una comunicazione scritta della propria rinuncia al seguente indirizzo: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. L'avviso deve essere inviato entro 30 giorni dal 15 novembre 2018, o dal primo utilizzo dell’Utente dei Servizi Discovery, se successivo, altrimenti l’Utente sarà tenuto/a a far dirimere le controversie mediante arbitrato in conformità con i termini di tali paragrafi. Se si sceglie di non aderire a queste disposizioni sull‘arbitrato, Branch non sarà vincolata da esse.
Modifiche alla presenteSezione: Branch fornirà un preavviso di trenta (30) giorni per qualsiasi modifica che riguardi il contenuto di questa sezione Arbitrato e Rinuncia all'Azione Legale Collettiva aggiornando i presenti Termini e inviando all'Utente un messaggio o notificando in altro modo durante l’utilizzo dei Servizi Discovery. Le modifiche entreranno in vigore trenta (30) giorni dopo l'aggiornamento dei presenti Termini o l'invio all'Utente.
Le modifiche apportate a questa sezione si applicheranno, altrimenti, in via previsionale, solo alle richieste formulate dopo il trentesimo (30) giorno. Se un tribunale o un arbitro decide che la presente sottosezione "Modifiche alla presente Sezione" non è applicabile o valida, la presente sottosezione sarà separata dalla sezione intitolata "Arbitrato e Rinuncia all'Azione Legale Collettiva" e il tribunale o l'arbitro applicherà la prima sezione Arbitrato e Rinuncia all'Azione Legale collettiva esistente dopo che l'Utente ha iniziato a utilizzare i Servizi Discovery
NOTE LEGALI
Leggeapplicabile. I presenti Termini e tutte le questioni derivanti da o relative ai presenti Termini saranno disciplinate dalle leggi dello Stato della California, a prescindere dalle disposizioni in materia di conflitto di leggi; con esclusione della Convenzione delle Nazioni Unite sui contratti per la vendita internazionale di beni mobili.
Sede. Qualsiasi azione legale o procedimento derivante da o relativa ai presenti Termini e non soggetta ad arbitrato saranno instaurati esclusivamente presso i tribunali statali o federali situati nel Distretto Settentrionale della California. L'Utente e Branch accettano di sottoporre tali azioni legali o procedimenti alla giurisdizione di tali tribunali e convengono sulla competenza di detta sede.
Servizio di Notifica. L'Utente accetta inoltre di accettare le notifiche per posta e rinuncia a tutte le difese giurisdizionali e di sede altrimenti disponibili.
Assenza di rinuncia. La nostra mancata applicazione di qualsiasi diritto o disposizione di cui ai presenti Termini non costituirà una rinuncia a tale diritto o disposizione, a meno che non sia stata da noi riconosciuta e concordata per iscritto.
Cessione. I presenti Termini non sono cedibili, trasferibili o sub-licenziabili da parte dell'Utente se non con il previo consenso scritto di Branch. Branch può trasferire e cedere qualsiasi proprio diritto e obbligo ai sensi dei presenti Termini liberamente e senza consenso.
Decadenza: L'Utente accetta che, indipendentemente da qualsiasi statuto o legge contrari, qualsiasi richiesta derivante da o relativo ai Servizi Discovery deve essere formulata entro un (1) anno dal verificarsi del motivo della richiesta. In caso contrario, il diritto di agire si estingue definitivamente. Nonostante quanto sopra, le presenti disposizioni sulla decadenza non si applicano ai residenti del New Jersey
Intestazioni delleSezioni: Le intestazioni delle sezioni di questi Termini sono riportate solo per comodità e non hanno alcun effetto legale o contrattuale.
Accordo Completo. Questi Termini, insieme con l'Informativa sulla Privacy di Discovery e qualsiasi altro avviso legale o ulteriori termini e condizioni o politiche che disciplinano l'uso dei Servizi Discovery, costituiscono l'intero accordo tra l'Utente e Branch per quanto riguarda i Servizi Discovery. Salvo quanto esplicitamente dichiarato nel presente documento, se una qualsiasi disposizione dei Termini è ritenuta non valida da un tribunale della giurisdizione competente, l'invalidità di tale disposizione non pregiudica la validità delle restanti disposizioni dei Termini, che rimangono in vigore a tutti gli effetti.
NOTA PER I CITTADINI UE: Se l’Utente è consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: l’Utente gode altresì della protezione offerta dalle disposizioni imperative della legge del paese di residenza. Entrambe le parti accettano di sottomettersi alla giurisdizione non esclusiva dei tribunali dello Stato della California, il che significa che l'Utente può avviare un procedimento per far valere i propri diritti di tutela dei consumatori in relazione ai presenti Termini in California o nel paese dell'UE in cui vive. Se l'Utente risiede nell'UE, la Commissione Europea mette a disposizione una piattaforma online di risoluzione delle controversie, a cui si può accedere qui: https://ec.europa.eu/consumers/odr. Noi non utilizziamo questa piattaforma, quindi se l’Utente desidera portare alla nostra attenzione una questione è pregato di contattarci.
COME CONTATTARCI
Se l’Utente ha domande o suggerimenti in merito ai presenti Termini, preghiamo di contattarci all'indirizzo:
Discovery-Bedingungen fürEndnutzer
Letzte Aktualisierung: 11. Juni 2020
VORWORT
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Discovery-Dienst (die „Discovery-Dienste“) an, der es Entwicklern von mobilen Apps, welche die Discovery-Dienste nutzen (unseren „Kunden“), die Möglichkeit gibt, in ihren Apps kontextuelle Ergebnisse und absichtsbasierte Links bereitzustellen, die ihren Endnutzern („Nutzer“) vereinfachten Zugriff auf die Durchführung einer Aktion ermöglichen (beispielsweise zur Identifizierung von Restaurants in der Nähe). Durch Ihre Zustimmung zu diesen Bedingungen oder durch eine anderweitige Nutzung der Discovery-Dienste in Apps, welche die Discovery-Dienste integriert haben, stimmen Sie diesen Discovery-Bedingungen für Nutzer (den „Bedingungen“) zu. Durch Ihre Zustimmung zu diesen Bedingungen garantieren Sie, dass Sie befugt sind, diesen Bedingungen zuzustimmen. FALLS SIE DIESEN DISCOVERY-BEDINGUNGEN FÜR ENDNUTZER NICHT ZUSTIMMEN, VERWENDEN SIE DIE INHALTSSUCHFUNKTIONEN IN APPS, WELCHE UNSERE DISCOVERY-DIENSTE NUTZEN, NICHT.
WICHTIGER HINWEIS: DIESE BEDINGUNGEN UNTERLIEGEN EINEM VERBINDLICHEN SCHIEDSVERFAHREN UND EINEM VERZICHT AUF DIE RECHTE AUF SAMMELKLAGEN. BITTE LESEN SIE SORGFÄLTIG.
Alle Verweise auf „Sie“ oder „Ihr“, soweit zutreffend, bezeichnen die Person, welche in irgendeiner Weise auf die Discovery-Dienste zugreift, sie nutzt und/oder an ihnen teilnimmt, sowie alle Erben und Rechtsnachfolger dieser Person. Wenn Sie die Discovery-Dienste im Namen einer juristischen Person nutzen, erklären und garantieren Sie, dass Sie die Befugnis haben, diese juristische Person rechtlich zu binden. Ihre Annahme der Bedingungen gilt als Annahme durch diese juristische Person. „Sie“ und„Ihr“ beziehen sich hierin auf diese juristische Person sowie ihre Direktoren, Führungskräfte, Mitarbeiter und Agenten.
Wir können von Zeit zu Zeit Änderungen an diesen Bedingungen vornehmen. Wenn wir dies tun, aktualisieren wir das Datum der „letzten Aktualisierung“, das oben angegeben ist. Sie sind dafür verantwortlich, diese Bedingungen regelmäßig zu prüfen und sich über alle vorgenommenen Änderungen zu informieren. Die jeweils aktuelle Version dieser Bedingungen ersetzt alle vorherigen Versionen. Sie erklären sich damit einverstanden, dass Ihre weitere Nutzung von Apps, welche unsere Discovery-Dienste verwenden, nachdem solche Änderungen veröffentlicht wurden, Ihre Zustimmung zu diesen geänderten Bedingungen darstellt.
Bitte beachten Sie, dass diese Bedingungen nur für die Discovery-Dienste gelten. Branch bietet auch eine Website und andere Dienste an, von denen manche für Nutzer zugänglich sein können, die auf einen Branch-Link klicken oder mit einer App oder Website eines Kunden oder einem anderen Unternehmen interagieren. Für die Bedingungen, welche für die Website und andere Dienste von Branch gelten, einschließlich der Dienste, auf die Nutzer über die Discovery-Dienste zugreifen können, lesen Sie bitte die hier veröffentlichen Bedingungen von Branch. Sie sollten außerdem alle Bedingungen lesen, die Ihnen ein Kunde oder ein anderes Unternehmen, dessen App oder Website Sie nutzen, auferlegen kann.
NUTZUNGS BERECHTIGUNG
Die Discovery-Dienste sind nicht zur Nutzung durch Personen unter 13 Jahren (und in bestimmten Gerichtsbarkeiten unter 16 Jahren) bestimmt. Durch die Nutzung der Discovery-Dienste erklären und garantieren Sie, dass Sie mindestens 13 Jahre alt sind, oder älter, falls das Gesetz verlangt, dass Sie älter sein müssen, damit Branch Ihnen die Discovery-Dienste ohne elterliche Zustimmung zur Verfügung stellen kann.
LIZENZ ZUR NUTZUNG DERDISCOVERY-DIENSTE
Unter Vorbehalt Ihrer Einhaltung dieser Bedingungen gewährt Ihnen Branch eine beschränkte, weltweite, nicht übertragbare, einfache und widerrufbare Lizenz zur Nutzung der Discovery-Dienste. Ihre Rechte zur Nutzung der Discovery-Dienste sind durch alle in diesen Bedingungen dargelegten Regelungen sowie alle anderen Bedingungen, die Ihnen von unseren Kunden auferlegt werden können, beschränkt.
NUTZUNG UNSERER DISCOVERY-DIENSTE –RICHTLINIEN UND EINSCHRÄNKUNGEN
Sie sind allein verantwortlich für alle Inhalte und anderes Material, das Sie in eine Suche eingeben. Sie tragen zudem die Verantwortung für Informationen, die Sie anderweitig über die oder mit den Discovery-Diensten übertragen. Sie erklären sich damit einverstanden, dass Sie durch die Nutzung der Discovery-Dienste:
- alle Gesetze einhalten, einschließlich, aber nicht begrenzt auf Datenschutzgesetze, Gesetze zum geistigem Eigentum, Anti-Spam-Gesetze und regulatorische Anforderungen;
- kein Material übertragen, das Software-Viren oder sonstige Computercodes, Dateien oder Programme enthält, welche die Funktionalität von Computer-Software/Hardware oder Telekommunikationsausrüstung zerstören oder beeinträchtigen sollen;
- die Discovery-Dienste und die mit den Discovery-Diensten verbundenen Server oder Netzwerke nicht stören und Anforderungen, Verfahren, Richtlinien oder Regeln von mit den Discovery-Diensten verbundenen Netzwerken nicht missachten;
- kein automatisiertes Tool (z. B. „Roboter-“ oder „Spinnen-Tool“) entwickeln, unterstützen oder verwenden, um auf die Discovery-Dienste zuzugreifen, sie zu nutzen, sie auszulesen oder anderweitig Daten von den Discovery-Diensten zu kopieren;
- keine digitale Rechteverwaltung, Nutzungsregeln oder andere Funktionen der Discovery-Dienste umgehen oder deaktivieren;
- nicht versuchen, den Quellcode für die Discovery-Dienste oder verwandte Technologien, die nicht quelloffen sind, zu rekonstruieren, zu dekompilieren, zu zerlegen, zu entziffern oder anderweitig abzuleiten;
- sich nicht an „Framing“, „Mirroring“ oder einer anderweitigen Simulation des Erscheinungsbilds oder der Funktion der Discovery-Dienste beteiligen.
Sie erkennen an und stimmen zu, dass Ihre Nutzung der Discovery-Dienste von Zugang zu Telekommunikations- und Internetdiensten abhängt. Sie tragen die alleinige Verantwortung für den Erwerb und die Aufrechterhaltung aller Telekommunikations- und Internetdienste und sonstiger Hard- und Software, die für den Zugriff auf und die Nutzung der Discovery-Dienste nötig ist, einschließlich, aber nicht beschränkt auf alle Kosten, Gebühren, Ausgaben und Steuern jeglicher Art im Zusammenhang mit dem Vorstehenden. Branch trägt keine Verantwortung für Verluste oder Beschädigung von Daten, verlorene Kommunikation oder sonstige Verluste und Schäden jeglicher Art, die sich aus solchen Telekommunikations- und Internetdiensten ergeben.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, abhängig von den Gesetzen in Ihrem Land, Folgendes gelten: Wir werden unser Möglichstes tun, um sicherzustellen, dass die Verfügbarkeit der Discovery-Dienste nicht unterbrochen wird und die Übertragung fehlerfrei ist. Aufgrund der Natur des Internets kann dies allerdings nicht garantiert werden. Ihr Zugang zu den Discovery-Diensten kann zudem gelegentlich ausgesetzt oder eingeschränkt werden, um Reparaturen, Wartung oder die Einführung neuer Einrichtungen und Dienste zu ermöglichen. Wir werden versuchen, die Häufigkeit und Dauer solcher Aussetzungen oder Einschränkungen zu begrenzen.
DATENSCHUTZERKLÄRUNG UNDDATENRECHTE
Sie erkennen an, dass Sie die Discovery-Datenschutzerklärung erhalten, gelesen und verstanden haben. Durch Ihre Zustimmung zu diesen Bedingungen erklären Sie sich mit der Erfassung, Nutzung und Offenlegung Ihrer Daten durch Branch einverstanden, einschließlich, falls zutreffend, Ihrer personenbezogener Daten, auch zur Übermittlung von Werbeanzeigen und zur Anpassung der Inhaltsergebnisse an Sie, wie in unserer Discovery-Datenschutzerklärung beschrieben.
Sie gewähren Branch eine weltweite, freie, unterlizenzierbare, übertragbare Lizenz zur Nutzung, Vervielfältigung, Anpassung, Verteilung, Veröffentlichung, Verarbeitung und/oder Anonymisierung von Informationen und Inhalten, die durch die Discovery-Dienste gesammelt wurden, einschließlich, aber nicht beschränkt auf (a) die Bereitstellung, Instandhaltung, Optimierung und Verbesserung der Discovery-Dienste, (b) der Durchführung von Forschung, (c) die Analyse und Aggregation Ihrer Daten (einschließlich anonymisierter Daten) mit Daten anderer Nutzer, wobei diese aggregierten Daten „Gesamtdaten“ sind, (d) die Nutzung solcher Gesamtdaten zur Durchführung von Forschung und zur Erstellung von Daten und Analyseprodukten und - diensten, einschließlich der Möglichkeit für Kunden, ihre Inhalte, Werbeanzeigen oder Apps basierend auf von über die Discovery-Dienste gesammelten Informationen anzupassen und (d) anderweitige in der Discovery-Datenschutzerklärung beschriebene Zwecke. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen gemäß Abschnitt 30A des Copyright Act, 1957 (falls Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
LINKS UND INHALTE VON DRITTEN
Die Discovery-Dienste können Produkte, Dienste, Apps und Websites von Dritten anzeigen oder Links zu ihnen enthalten. Jegliche Meinungen, Ratschläge, Aussagen, Dienstleistungen, Angebote oder sonstige Informationen, die Teil des Inhalts sind, der von anderen Nutzern oder Dritten in den Discovery-Diensten ausgedrückt, verfasst oder verfügbar gemacht wird oder der über die Discovery-Dienste zugänglich ist oder durch die Discovery-Dienste gefunden werden kann (zusammengefasst als „Inhalte Dritter“ bezeichnet), sind diejenigen der entsprechenden Autoren oder Produzenten und nicht die von Branch oder seiner Anteilseigner, Direktoren, Führungskräfte, Mitarbeiter, Agenten oder Vertreter. Branch kontrolliert Inhalte Dritter nicht und garantiert weder die Korrektheit noch die Integrität oder Qualität dieser Inhalte. Branch trägt keine Verantwortung für die Leistung von Inhalten Dritter oder für Informationen und Materialien, die in Inhalten Dritter beworben werden. Außerdem billigt Branch diese nicht und haftet auch nicht für sie. Durch Ihre Nutzung der Discovery-Dienste können Sie Inhalten ausgesetzt werden, die beleidigend, anstößig oder verwerflich sind. Wir sind weder direkt noch indirekt für Schäden oder Verluste verantwortlich, die Ihnen entstehen, weil Sie Waren, Dienstleistungen oder Informationen, die auf oder über einen Dienst oder eine Dienstleistung Dritter verfügbar sind, nutzen oder sich auf diese verlassen. Sie sind dafür verantwortlich, die Informationen, Meinungen, Ratschläge oder sonstigen Inhalte, die in den Discovery-Diensten und durch die Discovery-Dienste verfügbar sind, zu bewerten.
Branch kann bestimmte Suchergebnisse auf Grundlage von Vereinbarungen mit Dritten („Gesponserte Suchergebnisse“) verstärken, die als erstes oder mehrfach bei einer Suche erscheinen können. Die gesponserten Suchergebnisse erscheinen als Ergebnis von Algorithmen, die von Branch angewendet werden. Branch sichert nicht zu, dass die gesponserten Suchergebnisse für die spezifischen Bedürfnisse des Nutzers am besten geeignet sind.
Wir können alle Discovery-Dienste ändern oder aussetzten. Sie erklären sich damit einverstanden, dass wir nicht verpflichtet sind, von Ihnen oder anderen bereitgestellte Inhalte oder Informationen aufzubewahren, zu pflegen oder Ihnen eine Kopie davon zur Verfügung zu stellen, es sei denn, dies ist nach geltendem Recht erforderlich und in der Discovery-Datenschutzerklärung vermerkt.
SCHUTZRECHTE
Branch und seine Lizenzgeber sind die alleinigen Inhaber aller Rechte, Titel und Interessen an den Discovery-Diensten, einschließlich aller damit verbundenen (geistigen) Eigentumsrechte. Sie erkennen an, dass die Discovery-Dienste durch Urheberrechts-, Marken- und weitere Gesetze der Vereinigten Staaten und anderer Länder geschützt sind. Sie erklären sich damit einverstanden, keine Urheberrechts-, Marken-, Dienstleistungsmarken- oder sonstige Hinweise auf Eigentumsrechte, die in den Discovery-Diensten enthalten oder diesen beigefügt sind, zu entfernen, zu ändern oder zu verdecken.
Branch kann Ihnen einen Mechanismus zur Verfügung stellen, über den Sie, falls Sie möchten, Feedback, Vorschläge und Ideen zu den Discovery-Diensten („Feedback“) einreichen können. Sie erklären sich damit einverstanden, dass Branch das von Ihnen eingereichte Feedback nach eigenem Ermessen auf beliebige Weise nutzen kann, einschließlich bei zukünftigen Erweiterungen oder Veränderungen der Discovery-Dienste. Hiermit gewähren Sie Branch und seinen Rechtsnachfolgern eine unbefristete, weltweite, voll übertragbare, unterlizenzierbare, voll bezahlte, unwiderrufbare und gebührenfreie Lizenz zur Nutzung, Reproduktion, Veränderung, Erstellung abgeleiteter Arbeiten, Verteilung und Anzeige des Feedbacks auf beliebige Art und Weise und für jeden Zweck, in jedem Medium, jeder Software oder Technologie jeglicher Art, die heute existiert oder in Zukunft entwickelt wird, ohne eine Verpflichtung von Branch, Ihnen oder Dritten eine Zurechnung oder Entschädigung zu gewähren. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen oder Inhalten gemäß Abschnitt 30A des Copyright Act, 1957 (wenn Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
GEWÄHRLEISTUNGSAUSSCHLUSS
Die Discovery-Dienste werden in der vorliegenden Form und ohne jegliche Garantie bereitgestellt. BRANCH LEHNT OHNE EINSCHRÄNKUNG DES VORSTEHENDENEXPLIZIT JEGLICHE GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTENZWECK, DES UNGESTÖRTEN GENUSSES, DER NICHTVERLETZUNG ODER DER KORREKTHEIT VON DATEN SOWIE JEGLICHEGEWÄHRLEISTUNGEN AB, DIE SICH AUS DEM HANDELSVERLAUF ODER DEM HANDELSBRAUCH ERGEBEN. Branch garantiert weder die Korrektheit noch die Vollständigkeit oder die Nützlichkeit der Discovery-Dienste. Sie nutzen und verlassen sich auf die Discovery-Dienste auf eigenes Risiko. IN MANCHEN GERICHTSBARKEITEN IST DER AUSSCHLUSS GEWISSER GEWÄHRLEISTUNGEN UNTER BESTIMMTEN UMSTÄNDEN NICHT ZULÄSSIG. DEMENTSPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HAFTUNGSBESCHRÄNKUNG
BIS ZUM MAXIMAL GESETZLICH ZULÄSSIGEN UMFANG UND UNGEACHTET ANDERS LAUTENDER BESTIMMUNGEN IST BRANCH IM RAHMEN VON VERTRAG, FAHRLÄSSIGKEIT, SCHADENSERSATZRECHT, VERSCHULDUNGSUNABHÄNGIGER HAFTUNG ODER ANDERER RECHTLICHER ODER BILLIGKEITSGERICHTLICHER THEORIEN NICHT FÜR VERLUSTE DER NUTZUNG DER DISCOVERY-DIENSTE ODER SCHADENSERSATZ JEGLICHER ART VERANTWORTLICH, EGAL OB es sich dabei um direkten, indirekten, besonderen, Folge- oder Strafschadensersatz, einschließlich, aber nicht beschränkt auf Schadensersatz für Verluste von Gewinn, Goodwill, Nutzung, Daten oder sonstige immaterielle Verluste (selbst, wenn Branch auf die Möglichkeit eines solchen Schadenersatzes hingewiesen wurde) handelt, der Ihnen durch die Nutzung der DISCOVERY-Dienste entsteht.
DIESE HAFTUNGSBESCHRÄNKUNG IST TEIL DER GRUNDLAGE DER VEREINBARUNG ZWISCHEN IHNEN UND BRANCH UND GILT FÜR ALLE HAFTUNGSANSPRÜCHE (Z. B. GEWÄHRLEISTUNG, SCHADENSERSATZRECHT, FAHRLÄSSIGKEIT, VERTRAG, RECHT) UND SELBST DANN, WENN BRANCH ÜBER DIE MÖGLICHKEIT BEZÜGLICH EINES SOLCHEN SCHADENS INFORMIERT WURDE.
IN MANCHEN GERICHTSBARKEITEN IST DIE BESCHRÄNKUNG ODER DER AUSSCHLUSS VON HAFTUNG NICHT ZULÄSSIG. DEMENSTPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Wir tragen keine Verantwortung für (i) Verluste, die nicht durch eine Vertragsverletzung unsererseits entstanden sind, (ii) jegliche Geschäftsverluste (einschließlich entgangener Gewinne, Umsätze, Verträge, erwarteter Einsparungen, Daten, Goodwill oder verschwendeter Ausgaben) und (iii) jegliche indirekte oder Folgeschäden, die weder von Ihnen noch von uns vorhergesehen werden konnten, als Sie mit der Nutzung der Discovery-Dienste begannen. Wir sind nicht für Verzögerungen oder Nichteinhaltungen unserer Verpflichtungen unter diesen Bedingungen verantwortlich, wenn die Verzögerung oder die Nichteinhaltung auf Ursachen zurückzuführen ist, die sich unserer zumutbaren Kontrolle entziehen. Die Gesetze einiger Länder lassen manche oder alle der obengenannten Beschränkungen nicht zu. Sollten diese Gesetze auf Sie zutreffen, gelten manche oder alle der obigen Beschränkungen eventuell nicht für Sie und Sie haben möglicherweise zusätzliche Rechte.
SCHIEDSVERFAHREN UNDVERZICHT AUF SAMMELKLAGEN
SIE SOLLTEN DIESEN ABSCHNITT SORGFÄLTIG LESSEN, DA ER IHRE GESETZLICHEN RECHTE, EINSCHLIEßLICH IHRES RECHTS AUF EINREICHUNG EINER KLAGE BEI GERICHT, ERHEBLICH BEEINFLUSSEN KANN.
Geltungsbereich: Sie und Branch stimmen überein, dass diese Bedingungen den zwischenstaatlichen Handel betreffen und dass das Bundesschiedsgerichtsgesetz der USA („Federal Arbitration Act“) die Auslegung und Durchsetzung dieser Schiedsgerichtsbestimmungen regelt. Dieser Abschnitt soll breit ausgelegt werden. Er regelt jegliche Streitigkeiten zwischen uns, einschließlich, aber nicht begrenzt auf Ansprüche, die aus Aspekten der Beziehung zwischen uns entstehen oder damit in Zusammenhang stehen, unabhängig davon, ob sie auf Vertrag, rechtswidriger Handlung, Gesetz, Betrug, Falschauslegung oder einer anderen Rechtstheorie beruhen, Ansprüche, die vor diesen Bedingungen oder einer früheren Vereinbarung entstanden sind (einschließlich, aber nicht begrenzt auf Ansprüche im Zusammenhang mit Werbung) sowie Ansprüche, die nach der Beendigung dieser Bedingungen entstehen können. Die einzigen Streitigkeiten, die von diesem breiten Verbot ausgenommen sind, sind Rechtsstreitigkeiten in Bezug auf bestimmtes geistiges Eigentum und Ansprüche mit geringem Streitwert, wie unten aufgeführt.
AnfänglicheKonfliktlösung: Sie können uns unter info@branch.io kontaktieren, um jegliche Bedenken anzusprechen, die Sie bezüglich der Discovery-Dienste haben. Branch kann die meisten Probleme schnell und zur Zufriedenheit unserer Nutzer lösen. Sie und Branch stimmen überein, sich nach besten Kräften über die internen Konfliktlösungsverfahren darum zu bemühen, Streitigkeiten, Ansprüche, Fragen oder Meinungsverschiedenheiten beizulegen und in gutem Glauben Verhandlungen zu führen, was eine Voraussetzung dafür ist, dass eine der beiden Parteien ein Gerichtsoder Schiedsverfahren einleiten darf.
Verbindliches Schiedsverfahren: Wenn die Parteien innerhalb eines Zeitraums von dreißig (30) Tagen ab dem Zeitpunkt, zu dem eine informelle Schlichtung gemäß der Klausel „Anfängliche Konfliktlösung“ eingeleitet wird, keine beidseitig akzeptierte Lösung gefunden haben, kann jede Partei ein verbindliches Schiedsverfahren als einziges Mittel zur Beilegung von Ansprüchen einleiten, vorbehaltlich der unten aufgeführten Ausnahmen und Bedingungen. Mit Ausnahme der folgenden Bestimmungen muss jeder Anspruch, den Sie gegenüber Branch haben könnten, durch ein verbindliches Schiedsverfahren vor dem Amerikanischen Verband für Schiedsgerichtsbarkeit („American Arbitration Association“/ „AAA“) unter ihrer Verbraucher-Schiedsgerichtsordnung in der durch diese Bedingungen geänderten Fassung geklärt werden. Er wird von der AAA verwaltet und von einem einzigen Schiedsrichter entschieden. Die AAA-Bestimmungen sind online unter www.adr.org oder telefonisch bei der AAA unter 1-800-778-7879 abrufbar. Der Schiedsrichter ist an die Bedingungen hierin gebunden.
Nur der Schiedsrichter und weder ein Bundes-, Staats- oder Amtsgericht noch eine Behörde, hat die alleinige Befugnis zur Beilegung aller Streitigkeiten, die sich aus oder im Zusammenhang mit der Auslegung, Anwendbarkeit, Durchsetzbarkeit oder Bildung dieser Bedingungen ergeben, einschließlich, aber nicht begrenzt auf solche Ansprüche, die auf der Behauptung aufbauen, dass alle oder ein Teil dieser Bedingungen nichtig oder anfechtbar sind, oder darauf, ob ein Anspruch Gegenstand eines Schiedsverfahrens ist oder nicht. Der Schiedsrichter ist befugt, jegliche Rechtshilfe zu gewähren, die in einem Gericht nach dem Gesetz oder nach Billigkeitsrecht möglich wäre. Der Schiedsspruch des Schiedsrichters muss schriftlich abgefasst sein, ist für die Parteien bindend und kann in jedem zuständigen Gericht als Urteil eingetragen werden. Sie verstehen und stimmen zu, dass Sie und Branch durch das Eingehen dieser Bedingungen auf das Recht auf ein Schwurgerichtsverfahren oder ein Verfahren vor einem Richter in einem öffentlichen Gericht verzichten. In Ermangelung dieser Schiedsklausel hätten Sie und Branch andernfalls das Recht oder die Möglichkeit, Streitigkeiten vor Gericht, vor einem Richter oder vor einer Jury vorzutragen und/oder sich an einem Verfahren zu beteiligen oder sich bei einer von anderen vor Gericht eingereichten Klage (einschließlich Sammelklagen) vertreten zu lassen. Andere Rechte, die Sie hätten, wenn Sie vor Gericht gehen würden, beispielsweise das Recht auf Berufung und auf bestimmte Arten der Offenlegung, sind möglicherweise eingeschränkter oder können auch aufgehoben werden.
Wenn Sie in den Vereinigten Staaten ansässig sind, kann das Schiedsverfahren in dem Land stattfinden, in dem Sie zum Zeitpunkt der Einreichung wohnhaft sind. Für Personen mit Wohnsitz außerhalb der Vereinigten Staaten wird das Schiedsverfahren im Bundesstaat Kalifornien in den Vereinigten Staaten von Amerika eingeleitet. Sie und Branch erklären sich ferner damit einverstanden, sich der persönlichen Gerichtsbarkeit eines Bundes- oder Staatsgerichts im nördlichen Bezirk von Kalifornien zu unterwerfen, um ein Schiedsverfahren zu erzwingen, das Verfahren bis zum Abschluss des Schiedsverfahrens auszusetzen oder den vom Schiedsrichter eingegebenen Schiedsspruch zu bestätigen, abzuändern, aufzuheben oder ein Urteil über den Schiedsspruch zu fällen.
Kosten desSchiedsverfahrens: Die Zahlung aller von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsrichterkosten und -auslagen wird durch die AAA-Bestimmungen geregelt, mit der Maßgabe, dass, wenn Sie ein Schiedsgerichtsverfahren gegen Branch einleiten und der Wert der beantragten Klage zehntausend US-Dollar (10.000 $) oder weniger beträgt, Branch alle von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsgerichtskosten und -auslagen (vorbehaltlich der Rückerstattung, wie unten dargelegt) vorstrecken wird. Wenn die Umstände im vorstehenden Satz zutreffen, aber der Wert der eingereichten Klage mehr als zehntausend Dollar (10.000 $) beträgt und Sie dem Schiedsrichter nachweisen, dass solche Kosten und Ausgaben unerschwinglich teurer als ein Gerichtsverfahren wären, wird Branch den Betrag solcher Kosten und Ausgaben zahlen, die der Schiedsrichter für notwendig erachtet, um zu verhindern, dass das Schiedsverfahren unerschwinglich teurer als ein Gerichtsverfahren ist (vorbehaltlich der Rückerstattung, wie unten dargelegt). Für den Fall, dass der Schiedsrichter feststellt, dass alle Ansprüche, die Sie im Schiedsverfahren geltend machen, gemäß der Bundeszivilprozessordnung der USA („Federal Rule of Civil Procedure“) 11 ungerechtfertigt sind, erklären Sie sich damit einverstanden, Branch alle Kosten und Ausgaben zu erstatten, die Branch bezahlt hat und zu deren Zahlung Sie gemäß den AAA-Bestimmungen verpflichtet gewesen wären.
Verzicht aufSammelklage: SIE VERSTEHEN UND STIMMEN ZU, DASS SIE UND BRANCH IN IHRER JEWEILS INDIVIDUELLEN FUNKTION UND NICHT ALS VERTRETER ODER MITGLIED EINER SAMMELKLAGE AN EINEM SCHIEDSVERFAHREN TEILNEHMEN. Das bedeutet, dass Sie und Branch sich nicht an einer Sammelklage mit einer anderen natürlichen oder juristischen Person beteiligen dürfen und es keine Befugnis zur Schlichtung von Streitigkeiten auf der Grundlage einer Sammelklage geben darf. Falls ein Gericht oder ein Schiedsrichter feststellt, dass die in diesem Abschnitt zum Schiedsverfahren und zum Verzicht auf Sammelklage dargelegte Verzichtserklärung für Sammelklagen aus irgendeinem Grund nichtig oder nicht durchsetzbar ist oder dass ein Schiedsverfahren auf Basis einer Sammelklage durchgeführt werden darf, werden die Bestimmungen zur Schlichtung in diesem Abschnitt in ihrer Gesamtheit als nichtig erachtet und es wird davon ausgegangen, dass die Parteien nicht vereinbart haben, Streitigkeiten zu schlichten.
Ausnahmen: Ungeachtet der Entscheidung der Parteien, alle Streitigkeiten durch ein Schiedsverfahren beizulegen, kann jede Partei vor einem Staats- oder Bundesgericht Klage zum Schutz ihrer geistigen Eigentumsrechte (Patente, Urheberrechte, moralische Rechte, Warenzeichen und Geschäftsgeheimnisse, nicht aber Rechte auf Privatsphäre oder Öffentlichkeit) erheben. Jede Partei kann auch bei einem Gericht für Klagen mit geringem Streitwert Rechtshilfe für Streitigkeiten oder Ansprüche im Rahmen der Zuständigkeit dieses Gerichts beantragen.
Widerspruchsrecht: Sie haben das Recht, den in diesem Abschnitt über das Schiedsverfahren und den Verzicht auf Sammelklage dargelegten Bestimmungen zum Schiedsgerichtsverfahren und dem Verzicht auf Sammelklage zu widersprechen, sodass Sie nicht an diese gebunden sind, indem Sie eine schriftliche Benachrichtigung über Ihre Entscheidung zum Widerspruch an die folgende Adresse senden: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Die Nachricht muss innerhalb von 30 Tagen nach dem 15. November 2018 oder nach Ihrer ersten Nutzung der Discovery-Dienste, je nachdem, welcher Zeitpunkt später liegt, gesendet werden. Andernfalls sind Sie verpflichtet, Streitigkeiten gemäß den Bestimmungen dieser Abschnitte zu schlichten. Wenn Sie diesen Schlichtungsbestimmungen widersprechen, ist Branch ebenfalls nicht an diese gebunden.
Änderungen an diesemAbschnitt: Branch benachrichtigt Sie dreißig (30) Tage im Voraus über jegliche Änderungen, die den Inhalt dieses Abschnitts über Schiedsverfahren und den Verzicht auf Sammelklage betreffen, indem diese Bedingungen aktualisiert werden, Ihnen eine Nachricht gesendet wird oder Sie auf andere Weise benachrichtigt werden, wenn Sie die Discovery-Dienste nutzen. Änderungen treten dreißig (30) Tage nach ihrer Aktualisierung in diesen Bedingungen oder ihrer Zusendung an Sie in Kraft.
Änderungen an diesem Abschnitt gelten ansonsten prospektiv nur für Ansprüche, die sich nach dem dreißigsten (30.) Tag ergeben. Falls ein Gericht oder ein Schiedsrichter feststellt, dass der Unterabschnitt „Änderungen an diesem Abschnitt“ nicht durchsetzbar oder gültig ist, wird dieser Abschnitt vom Abschnitt „Schiedsverfahren und Verzicht auf Sammelklage“ getrennt. In einem solchen Fall wendet das Gericht oder der Schiedsrichter den ersten Abschnitt über Schiedsgerichtsbarkeit und Verzicht auf Sammelklagen an, der existierte, nachdem Sie mit der Nutzung der Discovery-Dienste begonnen haben.
RECHTLICHEHINWEISE
Geltendes Recht. Diese Bedingungen und alle Angelegenheiten, die aus sich aus diesen Bedingungen ergeben oder im Zusammenhang mit ihnen stehen, unterliegen den Gesetzen des Bundesstaates Kalifornien, ohne Berücksichtigung ihrer kollisionsrechtlichen Bestimmungen und mit Ausnahme des UN-Kaufrechts.
Gerichtsstand. Alle rechtlichen Schritte oder Verfahren, die sich aus diesen Bedingungen ergeben oder mit ihnen in Zusammenhang stehen und nicht Gegenstand eines Schiedsverfahrens sind, werden ausschließlich vor den Staats- oder Bundesgerichten im nördlichen Bezirk von Kalifornien verhandelt. Sie und Branch erklären sich hiermit einverstanden, sich der Gerichtsbarkeit dieser Gerichte zu unterwerfen und dass der Gerichtsstand für eine solche Klage oder ein solches Verfahren zuständig ist.
Zustellung vonGerichtsurkunden. Sie erklären sich ferner damit einverstanden, die Zustellung von Gerichtsurkunden per Post zu akzeptieren und verzichten hiermit auf alle anderweitig verfügbaren Einreden der Gerichtsbarkeit und des Gerichtsstands.
KeineVerzichtserklärung. Unser Versäumnis, ein Recht oder eine Bestimmung in diesen Bedingungen durchzusetzen, stellt keinen Verzicht auf ein solches Recht oder eine solche Bestimmung dar, es sei denn, dies wird von uns schriftlich anerkannt und vereinbart.
Abtretung. Diese Bedingungen sind durch Sie weder abtretbar noch übertragbar oder unterlizenzierbar, außer mit der vorherigen schriftlichen Zustimmung von Branch. Branch kann alle seine Rechte und Pflichten gemäß diesen Bedingungen frei und ohne Zustimmung übertragen und abtreten.
Verjährung: Sie erklären sich damit einverstanden, dass, ungeachtet anderslautender Gesetze und Vorschriften, alle Ansprüche, die sich aus den Discovery-Diensten ergeben oder die im Zusammenhang mit den Discovery-Diensten stehen, innerhalb eines (1) Jahres nach Auftreten des Klagegrunds geltend gemacht werden müssen. Andernfalls ist ein solcher Klagegrund dauerhaft verjährt. Ungeachtet des Vorstehenden gilt diese Verjährungsfrist nicht für Einwohner von New Jersey.
Überschriften derAbschnitte: Die Überschriften der Abschnitte in diesen Bedingungen dienen nur der Einfachheit und haben keine rechtliche oder vertragliche Wirkung.
Gesamte Vereinbarung. Diese Bedingungen stellen gemeinsam mit der Discovery-Datenschutzerklärung und allen anderen rechtlichen Hinweisen und zusätzlichen Bedingungen oder Richtlinien, welche die Nutzung der Discovery-Dienste regeln, die gesamte Vereinbarung zwischen Ihnen und Branch bezüglich der Discovery-Dienste dar. Wenn eine Bestimmung der Bedingungen von einem zuständigen Gericht als nichtig erachtet wird, hat die Nichtigkeit einer solchen Bestimmung keinen Einfluss auf die Gültigkeit der übrigen Bestimmungen der Bedingungen, die in vollem Umfang in Kraft und wirksam bleiben, es sei denn, dies wird hierin ausdrücklich angegeben.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Sie genießen zusätzlich den Schutz, der Ihnen durch zwingende Bestimmungen der Gesetze, die im Land Ihres gewöhnlichen Aufenthaltes gelten, gewährt wird. Wir stimmen beide zu, uns der freien Gerichtsbarkeit der Gerichte des Bundesstaates Kalifornien zu unterwerfen, was bedeutet, dass Sie einen Anspruch auf Durchsetzung Ihrer Verbraucherschutzrechte im Zusammenhang mit diesen Bedingungen in Kalifornien oder in dem EU-Land, in dem Sie leben, geltend machen können. Wenn Sie in der EU wohnen, stellt die Europäische Kommission eine OnlinePlattform zur Streitbeilegung zur Verfügung, auf die Sie hier zugreifen können: https://ec.europa.eu/consumers/odr. Wir beteiligen uns nicht an dieser Plattform. Wenn Sie uns also auf eine Angelegenheit aufmerksam machen möchten, wenden Sie sich bitte an uns.
KONTAKT
Falls Sie Fragen oder Vorschläge zu diesen Bedingungen haben, kontaktieren Sie uns bitte unter folgender Anschrift:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
Conditionsgénérales d’utilisation des Services Discovery
Dernière mise à jour le 11 juin2020
Introduction
(« Branch », nous ou nos), fournit un service de découverte (les « Services Discovery »), qui permet aux développeurs d'applications mobiles utilisant les Services Discovery (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications, ce qui donnent à leurs utilisateurs finaux (« Utilisateur » ou « Utilisateurs ») une façon simplifiée de réaliser une action (par exemple, pour identifier des restaurants à proximité). En acceptant les présentes Conditions ou en utilisant de toute autre manière les Services Discovery dans les applications qui les ont intégrés, vous acceptez de vous conformer aux présentes Conditions générales d’utilisation des Services Discovery (les « Conditions »). En acceptant ces Conditions, vous garantissez que vous êtes autorisé à les accepter. SI VOUS N'ACCEPTEZ PAS LES PRÉSENTES CONDITIONS GÉNÉRALES D’UTILISATION DES SERVICES DISCOVERY, N'UTILISEZ PAS LES FONCTIONS DE RECHERCHE DE CONTENU DANS LES APPLICATIONS QUI UTILISENT NOS SERVICES DISCOVERY.
REMARQUE IMPORTANTE : CES CONDITIONS SONT SOUMISES À UN ARBITRAGE OBLIGATOIRE ET À UNE RENONCIATION AUX DROITS DERECOURS COLLECTIF. VEUILLEZ LES LIRE ATTENTIVEMENT.
Toute référence à « vous » ou « votre », selon le cas, désigne la personne qui accède, utilise ou participe aux Discovery Services de quelque manière que ce soit, ainsi que chacun de ses héritiers, ayants droit et successeurs. Si vous utilisez les Services Discovery au nom d'une entité, vous déclarez et garantissez que vous avez le pouvoir d'engager cette entité ; votre acceptation des Conditions sera considérée comme une acceptation par cette entité, et les termes « vous » ou « votre » dans le présent document feront référence à cette entité et à ses directeurs, responsables, employés et agents.
Nous pouvons apporter des modifications à ces Conditions occasionnellement. Dans ce cas, nous réviserons la date de « Dernière mise à jour » indiquée ci-dessus. Il est de votre responsabilité de consulter fréquemment les présentes Conditions et de vous tenir informé de toute modification apportée à celles-ci. La version en vigueur des présentes Conditions remplacera toutes les versions antérieures. Vous acceptez que votre utilisation continue des applications qui utilisent nos Services Discovery après la publication de ces modifications, constitue votre acceptation des Conditions modifiées.
Veuillez noter que les présentes Conditions ne s'appliquent qu'aux Services Discovery. Branch propose également un site Web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui cliquent sur un lien Branch ou interagissent avec une application ou un site Web d'un Client ou d'une autre entité. Pour connaître les conditions applicables au site Web de Branch et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par le biais des Services Discovery, veuillez consulter les conditions de Branch affichées ici. Vous devez également prendre connaissance des conditions générales qu'un Client ou une autre entité peut vous imposer dès lors que vous utilisez son application ou son site Web.
ELIGIBILITÉ
Les Services Discovery ne sont pas destinés à être utilisés par des personnes âgées de moins de 13 ans (et dans certaines juridictions, de moins de 16 ans). En utilisant les Services Discovery, vous déclarez et confirmez que vous avez au moins 13 ans, ou plus, si la loi exige que vous soyez plus âgé, pour que Branch puisse vous fournir les Services Discovery sans le consentement de vos parents.
LICENCE D'UTILISATION DES SERVICESDISCOVERY
Sous réserve de votre respect des présentes Conditions générales, Branch vous accorde une licence limitée, mondiale, non transférable, non exclusive et révocable d'utilisation des Services Discovery. Vos droits d'utilisation des Services Discovery sont limités par toutes les dispositions et modalités énoncées dans les présentes Conditions, et par toutes les autres conditions qui peuvent vous être imposées par nos Clients.
UTILISATION DE NOS SERVICES DISCOVERY ;POLITIQUES ET RESTRICTIONS
Vous êtes seul responsable de tout contenu et autre document que vous soumettez dans une demande, ou des informations que vous transmettez par ailleurs par ou avec les Services Discovery. Vous acceptez qu'en utilisant les Services Discovery:
- vous respecterez toutes les lois applicables, y compris, sans limitation, les lois sur la vie privée, les lois sur la propriété intellectuelle, les lois contre les communications non sollicitées et les exigences réglementaires ;
- vous ne transmettrez aucun document contenant des virus informatiques ou tout autre code, fichier ou programme informatique conçu pour interrompre, détruire ou limiter la fonctionnalité de tout logiciel ou matériel informatique ou de tout équipement de télécommunication ;
- vous n'interférerez pas ou ne perturberez pas les Services Discovery ou les serveurs ou réseaux connectés aux services de découverte, ou ne contreviendrez à aucune exigence, procédure, politique ou réglementation des réseaux connectés aux Services Discovery ;
- vous ne développerez, ne supporterez, ni n'utiliserez aucun outil automatisé (par exemple, robots, bots) pour accéder ou utiliser les Services Discovery, ni ne copierez de quelque manière que ce soit les données des Services Discovery ;
- vous ne contournerez ni ne désactiverez aucune modalité de gestion des droits numériques, aucune règle d'utilisation ni aucune autre caractéristique des Services Discovery ;
- vous ne ferez pas d’ingénierie inversée, ne décompilerez pas, ne décomposerez pas, ne déchiffrerez pas ou n'essaierez pas de toute autre manière d'obtenir le code source des Services Discovery ou de toute technologie connexe qui n'a pas un code open source; et
- vous ne vous livrerez pas à un « cadrage », à une « mise en miroir » ou à toute autre simulation de l'apparence ou de la fonction des Services Discovery.
Vous reconnaissez et acceptez que votre utilisation des Services Discovery dépend de l'accès aux services de télécommunications d’Internet. Vous êtes seul responsable de l'acquisition et de la maintenance de tous les services de télécommunications et d'Internet et de tout autre matériel et logiciel requis pour accéder et utiliser les Services Discovery, y compris, sans limitation, tous les coûts, frais, dépenses et taxes de toute nature liés à ce qui précède. Branch n'est pas responsable de toute perte ou altération de données, de toute perte de communication ou de toute autre perte ou dommage de quelque nature que ce soit découlant de ces services de télécommunications et d'Internet.
NOTE POUR LES RÉSIDENTS DE L'UE: Si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ferons tout notre possible pour garantir que la disponibilité des Services Discovery ne sera pas interrompue et que les transmissions seront exemptes d'erreurs. Toutefois, en raison de la nature d'Internet, cette disponibilité ne peut être garantie. En outre, votre accès aux Services Discovery peut aussi être occasionnellement suspendu ou limité pour effectuer des réparations ou des opérations de maintenance ou pour introduire de nouvelles fonctionnalités ou de nouveaux services. Nous nous efforcerons de limiter la fréquence et la durée de ces suspensions ou restrictions.
RÉSILIATION
Vous reconnaissez et acceptez que Branch, à sa seule discrétion, peut mettre fin à sa fourniture des Services Discovery sans préavis, pour quelque raison que ce soit et à tout moment. Vous acceptez que Branch ne soit pas responsable à votre égard de la résiliation par ses soins. Les Sections qui, de par leur nature, devraient raisonnablement subsister, subsisteront après la résiliation ou l'expiration des présentes Conditions, y compris, entre autres, les Sections sur la Résiliation, la Politique de confidentialité, les Droits de Propriété, la Limitation de Responsabilité, l'Arbitrage et la Renonciation aux recours collectifs et les Mentions légales.
POLITIQUE DECONFIDENTIALITÉ
Vous reconnaissez que vous avez reçu, lu et compris la Politique de confidentialité des ServicesDiscovery. En acceptant ces Conditions, vous acceptez la collecte, l'utilisation et la divulgation de données par Branch, y compris, le cas échéant, les données personnelles, comme décrit dans notre Politique de confidentialitédes Services Discovery, y compris pour vous proposer des publicités et pour adapter les résultats du contenu.
Vous accordez à Branch une licence mondiale, non exclusive, sous-licenciable et transférable, pour utiliser, copier, modifier, distribuer, publier, traiter et/ou anonymiser les informations et le contenu recueillis par le biais des Services Discovery, notamment pour (a) fournir, maintenir, optimiser et améliorer les Services Discovery ; (b) mener des recherches ; (c) analyser et agréger vos données (y compris les données anonymes) avec les données d'autres utilisateurs, ces données agrégées étant les « Données Agrégées » ; (d) utiliser ces Données Agrégées pour mener des recherches et créer des produits et services de données et d'analyse, y compris pour permettre aux Clients d'adapter le contenu, les annonces ou leurs applications en fonction des informations recueillies via les Services Discovery ; et (d) comme décrit par ailleurs dans la Politique de confidentialitédes Services Discovery. Vous renoncez à tout droit de restitution que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde), ou de toute autre disposition similaire en vertu de toute loi applicable.
LIENS ET CONTENUS DE TIERS
Les Services Discovery peuvent afficher ou contenir des liens vers des produits, des services, des applications et des sites Web de tiers. Les opinions, conseils, déclarations, services, offres ou autres informations qui font partie du contenu exprimé, rédigé ou mis à disposition par d'autres utilisateurs ou d'autres tiers sur les Services Discovery, ou qui sont accessibles ou peuvent être localisés en utilisant les Services Discovery (collectivement, le « Contenu Tiers ») sont ceux des auteurs ou producteurs respectifs et non de Branch ou de ses actionnaires, directeurs, responsables, employés, agents ou représentants. Branch ne contrôle pas le Contenu Tiers et ne garantit pas l'exactitude, l'intégrité ou la qualité de ce Contenu Tiers. Branch n'est pas responsable de l'exécution, n'approuve pas et n'est pas responsable de tout Contenu Tiers ou de toute information ou document annoncé dans un Contenu Tiers. En utilisant les Services Discovery, vous pouvez être exposé à un contenu offensant, indécent ou répréhensible. Nous ne sommes pas responsables, directement ou indirectement, de tout dommage ou perte qui vous serait causé par votre utilisation ou votre confiance en des biens, services ou informations disponibles sur un service tiers ou un Contenu Tiers ou par leur intermédiaire. Il vous incombe d'évaluer les informations, les opinions, les conseils ou tout autre contenu disponible sur les Services Discovery et par leur intermédiaire.
Branch peut favoriser certains résultats de recherche en fonction d'accords avec des tiers (« Résultats de Recherche Sponsorisés ») qui peuvent apparaître comme le premier ou les premiers résultats d'une recherche donnée. Les Résultats de Recherche Sponsorisés apparaissent grâce à des algorithmes adoptés par Branch. Branch ne garantit pas que les Résultats de Recherche Sponsorisés seront les plus adaptés aux besoins spécifiques de l'utilisateur.
Nous pouvons modifier ou interrompre n'importe lequel des Services Discovery, et vous acceptez que nous n'avons aucune obligation de stocker, de maintenir ou de vous fournir une copie de tout contenu ou information que vous ou d'autres personnes fournissez, sauf dans la mesure requise par la loi applicable et comme indiqué dans la Politique de confidentialité des ServicesDiscovery.
DROITS DEPROPRIÉTÉ
Branch et ses concédants détiennent exclusivement tous les droits, titres et intérêts relatifs aux Services Discovery, y compris tous les droits de propriété intellectuelle et de propriété associés. Vous reconnaissez que les Services Discovery sont protégés par les lois sur les droits d'auteur, les marques commerciales et autres lois des États-Unis et d'autres pays. Vous acceptez de ne pas supprimer, modifier ou masquer les mentions de droits d'auteur, de marques commerciales, de marques de service ou d'autres droits de propriété incorporés dans les Services Discovery ou les accompagnant.
Branch peut vous fournir un dispositif permettant de faire part de commentaires, suggestions et idées, si vous le souhaitez, sur les Services Discovery (« Commentaires »). Vous acceptez que Branch puisse, à sa seule discrétion, utiliser le Commentaire que vous lui fournissez de quelque manière que ce soit, y compris dans le cadre d'améliorations et de modifications futures des Services Discovery. Vous accordez par les présentes à Branch et à ses ayants droit, une licence perpétuelle, mondiale, entièrement transférable, pouvant faire l'objet d'une sous-licence, entièrement acquittée, irrévocable et libre de redevance pour utiliser, reproduire, modifier, créer des travaux dérivés, distribuer et afficher les Commentaires de quelque manière que ce soit et à quelque fin que ce soit, dans tout support, logiciel ou technologie de toute sorte existant actuellement ou développé à l'avenir, sans aucune obligation d’attribution ou de compensation à votre égard ou à l’égard d’un tiers. Vous renoncez à tout droit de rétrocession que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde) ou de toute autre disposition similaire en vertu de toute loi applicable.
EXCLUSION DE GARANTIES
Les Services Discovery sont fournis « EN L’ETAT », sans garantie d'aucune sorte. SANS LIMITER CE QUI PRÉCÈDE,BRANCH DÉCLINE EXPLICITEMENT TOUTE GARANTIE DE QUALITÉ MARCHANDE, D'ADÉQUATIONÀ UN USAGE PARTICULIER, DE JOUISSANCE PAISIBLE, D’ABSENCE DE CONTREFAÇONOUD'EXACTITUDE DES DONNÉES, AINSI QUE TOUTE GARANTIE DÉCOULANT DE LA CONDUITE DESAFFAIRES OU DE PRATIQUES COMMERCIALES. Branch ne garantit pas l'exactitude, l'exhaustivité ou l'utilité des Services Discovery. Vous utilisez et vous fiez aux Services Discovery à vos risques et périls. CERTAINES JURIDICTIONS N'AUTORISENT PAS L'EXCLUSION DE CERTAINES GARANTIES DANS DIVERSES CIRCONSTANCES. EN CONSÉQUENCE, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER.
LIMITATION DERESPONSABILITÉ
DANS LA MESURE PERMISE PAR LA LOI ET SANS PRÉJUDICE DE TOUTE DISPOSITION CONTRAIRE, BRANCH NE SERA PAS RESPONSABLE, EN VERTU D'UN CONTRAT, D'UNE NÉGLIGENCE, D'UN DÉLIT, D'UNE RESPONSABILITÉ LEGALE, D'UNE VIOLATION OU DE TOUTE AUTRE REGIME DE RESPONSABILITE OU D’ÉQUITÉ, DE TOUTE PERTE D'UTILISATION DES SERVICES DISCOVERY OU DE TOUT DOMMAGE DE QUELQUE NATURE QUE CE SOIT, QU’IL SOIT direct, indirect, accessoire, spécial, consécutif ou punitif, y compris, entre autres, les dommages pour perte de profits, de clientèle, d'utilisation, de données ou autres pertes intangibles (même si Branch a été informée de la possibilité de tels dommages), résultant de votre utilisation des Services Discovery.
CETTE LIMITATION DE RESPONSABILITÉ FAIT PARTIE DE L’ESSENCE MEME DU CONTRAT ENTRE VOUS ET BRANCH ET S'APPLIQUE À TOUTES LES RÉCLAMATIONS DE RESPONSABILITÉ (PAR EXEMPLE, GARANTIE, DÉLIT, NÉGLIGENCE, CONTRAT, LOI) ET MÊME SI BRANCH A ÉTÉ INFORMÉE DE LA POSSIBILITÉ DE TELS DOMMAGES.
CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION OU L'EXCLUSION DE RESPONSABILITÉ. PAR CONSÉQUENT, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER. LA PRÉSENTE DISPOSITION SUR LA LIMITATION DE RESPONSABILITÉ S'APPLIQUE ENTIÈREMENT AUX RÉSIDENTS DU NEW JERSEY.
NOTE POUR LES RÉSIDENTS DEL'UE : si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ne serons pas responsables (i) des pertes qui n'ont pas été causées par un manquement de notre part, ou (ii) de toute perte commerciale (y compris les pertes de profits, de revenus, de contrats, d'économies anticipées, de données, ou frais accessoires), ou (iii) de toute perte indirecte ou consécutive qui n'était pas prévisible pour vous et pour nous lorsque vous avez commencé à utiliser les Services Discovery. Nous ne serons pas tenus responsables de tout retard ou manquement à nos obligations dans ces conditions si le retard ou le manquement résulte d'une cause qui échappe à notre contrôle raisonnable. Les lois de certains pays peuvent ne pas autoriser certaines ou toutes les limitations décrites ci-dessus. Si ces lois s'appliquent bien à vous, certaines ou toutes les limitations ci-dessus peuvent ne pas vous être applicables et vous pourriez alors bénéficier de droits supplémentaires.
RENONCIATION AUXRECOURS COLLECTIFS ET ARBITRAGE
VOUS DEVEZ LIRE ATTENTIVEMENT CETTE SECTION, CAR ELLE PEUT AVOIR UNE INCIDENCE IMPORTANTE SUR VOS DROITS LÉGAUX, Y COMPRIS VOTRE DROIT D'INTENTER UNE ACTION EN JUSTICE.
Champ d'application: vous et Branch acceptez que ces Conditions affectent le commerce entre États et que la Loi Fédérale d'Arbitrage régit l'interprétation et l'application de ces dispositions d'arbitrage. Cette Section est destinée à être interprétée globalement et régit tous les litiges entre nous, y compris, entre autres, les réclamations découlant ou liées à tout aspect de la relation entre nous, qu'elles soient fondées sur un contrat, un délit, une loi, une fraude, une fausse déclaration ou toute autre théorie juridique ; les réclamations qui ont été faites avant ces Conditions ou tout accord antérieur (y compris, entre autres, les réclamations liées à la publicité) ; et les réclamations qui peuvent être faites après la résiliation de ces Conditions. Les seuls litiges exclus de cette interdiction générale sont les litiges relatifs à certains droits de propriété intellectuelle et les actions en justice pour de faibles montants, comme indiqué ci-dessous.
Règlement préalabledes litiges: vous pouvez nous contacter à l'adresse info@branch.io pour nous faire part de vos réclamations concernant les Services Discovery. Branch est en mesure de répondre rapidement à la plupart des réclamations en rapport avec la satisfaction de nos utilisateurs. Vous et Branch acceptez de faire de votre mieux, par le biais des processus internes de règlement des litiges de Branch, pour régler tout litige, réclamation, question ou désaccord et d'engager des négociations de bonne foi, ce qui sera une condition préalable pour que l'une ou l'autre des parties engage une action en justice ou un arbitrage.
Arbitrage contraignant: si les parties ne parviennent pas à une solution amiable dans un délai de trente (30) jours à compter du moment où le règlement amiable des litiges est engagé en vertu de la clause de règlement préalable des litiges, alors l'une ou l'autre partie peut engager un arbitrage contraignant comme recours exclusif de règlement des litiges, sous réserve des exceptions et des conditions énoncées ci-dessous. À l'exception de ce qui est indiqué ci-dessous, toute réclamation que vous pourriez avoir contre Branch doit être résolue par un arbitrage contraignant devant l'Association Américaine d’Arbitrage (« AAA ») en utilisant ses Règles d'Arbitrage pour les Consommateurs, telles que modifiées par ces Conditions, et sera administrée par l'AAA et résolue par un arbitre unique. Les règles de l'AAA sont disponibles en ligne à l'adresse www.adr.org ou en appelant l'AAA au 1-800-778-7879. L'arbitre est lié par les présentes Conditions.
L'arbitre, et non tout tribunal ou agence fédérale, d'état ou locale, aura compétence exclusive pour résoudre tous les litiges découlant ou liés à l'interprétation, à l'applicabilité, au caractère exécutoire ou à la formation de ces Conditions, y compris, entre autres, toute réclamation selon laquelle tout ou partie de ces Conditions sont nulles ou révocables, ou si une réclamation est soumise à l'arbitrage. L'arbitre est habilité à accorder toute réparation qui serait possible dans un tribunal en vertu de la loi ou des règles d’équité. La décision de l'arbitre doit être écrite, elle lie les parties et peut être inscrite comme un jugement dans tout tribunal compétent.
Vous reconnaissez et acceptez qu'en acceptant ces Conditions, vous et Branch renoncez chacun au droit à un procès avec jury ou à un procès devant un juge dans un tribunal public. En l'absence de cette disposition d'arbitrage, vous et Branch auriez pu avoir le droit ou la possibilité de porter des litiges devant un tribunal, un juge ou un jury, ou de participer ou d'être représentés dans une affaire portée devant un tribunal par d'autres personnes (y compris les recours collectifs). Les autres droits dont vous disposeriez si vous alliez au tribunal, tels que le droit de faire appel et certaines procédures de divulgation des pièces, peuvent être plus limités ou peuvent également être supprimés.
Si vous êtes résident des États-Unis, l'arbitrage peut avoir lieu dans le comté où vous résidez au moment du dépôt de la demande. Pour les personnes résidant en dehors des États-Unis, l'arbitrage est initié dans l'État de Californie, États-Unis d'Amérique. Vous et Branch acceptez en outre de vous soumettre à la compétence exclusive de tout tribunal fédéral ou d'État du district nord de Californie afin de contraindre à l'arbitrage, de suspendre la procédure en attendant l'arbitrage, ou de confirmer, modifier, annuler ou prononcer un jugement sur la sentence émise par l'arbitre.
Coûts del'arbitrage: le paiement de tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA sera régi par les règles de l'AAA, à condition que si vous entamez un arbitrage contre Branch et que la valeur de la réparation demandée est de dix mille dollars (10 000 $) ou moins, alors Branch avancera tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA (sous réserve du remboursement comme indiqué ci-dessous). Si les circonstances de la phrase précédente s'appliquent, mais que la valeur de la réparation demandée est supérieure à dix mille dollars (10 000 $) et que vous démontrez à l'arbitre que ces coûts et dépenses seraient prohibitifs par rapport à une procédure judiciaire, Branch paiera le montant de ces coûts et dépenses que l'arbitre juge nécessaires pour éviter que l'arbitrage ne soit excessivement plus coûteux qu'une procédure judiciaire (sous réserve du remboursement indiqué ci-dessous). Dans le cas où l'arbitre détermine que toutes les réclamations que vous faites valoir en arbitrage sont infondées selon la Règle Fédérale de Procédure Civile 11, vous acceptez de rembourser à Branch tous les coûts et dépenses que cette dernière a payés et que vous auriez été obligé de payer selon les règles de l'AAA.
Renonciation aux recourscollectifs: VOUS RECONNAISSEZ ET ACCEPTEZ QUE VOUS ET BRANCH SEREZ SOUMIS À L’ARBITRAGE À TITRE INDIVIDUEL, ET NON EN TANT QUE REPRÉSENTANT OU MEMBRE D'UN GROUPE. Ainsi, vous et Branch ne pouvez pas présenter une réclamation conjointement avec une autre personne ou entité, et aucun litige ne peut être soumis à l'arbitrage sur la base d'une action collective. Si un tribunal ou un arbitre détermine que la renonciation à l'action collective énoncée dans la présente section d'arbitrage et de renonciation à l'action collective est nulle ou inapplicable pour une raison quelconque ou qu'un arbitrage peut se dérouler sur une base collective, alors les dispositions d'arbitrage de la présente section seront considérées comme nulles et inapplicables dans leur intégralité et les parties seront considérées comme n'ayant pas convenu d'arbitrer les litiges.
Exceptions: Nonobstant la décision des parties de résoudre tous les litiges par voie d'arbitrage, chaque partie peut intenter une action devant un tribunal d'État ou fédéral pour protéger ses droits de propriété intellectuelle (c'est-à-dire les brevets, les droits d'auteur, les droits moraux, les marques et le secret des affaires, mais pas les droits à la vie privée ou de publicité). L'une ou l'autre partie peut également demander réparation devant un tribunal des petites créances en cas de litige ou de demande relevant de la compétence de ce tribunal.
Droit de retrait: vous avez le droit de retirer votre consentement et de ne pas être lié par les dispositions de renonciation à l'arbitrage et aux recours collectifs énoncées dans la présente section sur l'arbitrage et les recours collectifs en envoyant un avis écrit de votre décision de vous retirer à l'adresse suivante : Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notification doit être envoyée dans les 30 jours suivant le 15 novembre 2018 ou suivant votre première utilisation des Services Discovery, selon la date la plus tardive, sinon vous devrez vous soumettre à l'arbitrage des différends conformément aux dispositions de ces paragraphes. Si vous choisissez de retirer votre consentement de ces dispositions d'arbitrage, Branch ne sera pas non plus lié par ces dispositions.
Modifications apportéesà cette section: Branch fournira un préavis de trente (30) jours pour toute modification affectant la substance de cette section de Renonciation à l'Arbitrage et aux Recours Collectifs en mettant à jour les présentes Conditions, en vous envoyant un message ou en vous informant de toute autre manière lorsque vous utilisez les Services Discovery. Les modifications prendront effet trente (30) jours après avoir été mises à jour dans les présentes Conditions ou après vous avoir été envoyées.
Les modifications apportées à cette section ne s'appliqueront par ailleurs de manière anticipée qu'aux réclamations survenant après le trentième (30e) jour. Si un tribunal ou un arbitre décide que cette sous-section sur les « Modifications apportées à cette Section » n'est pas applicable ou valide, alors cette sous-section sera séparée de la section intitulée « Renonciation à l'Arbitrage et aux Recours Collectifs », et le tribunal ou l'arbitre appliquera la première section Renonciation à l'Arbitrage et aux Recours Collectifs existant après que vous ayez commencé à utiliser les Services Discovery.
MENTIONS LÉGALES
Droitapplicable. Les présentes Conditions et toutes les questions qui en découlent ou qui s'y rapportent sont régies par les lois de l'État de Californie, sans tenir compte des dispositions en matière de conflit de lois, à l'exclusion de la Convention des Nations Unies sur les contrats de vente internationale de marchandises.
Lieu de juridiction. Toute action ou procédure judiciaire découlant de ces Conditions ou s'y rapportant et non soumise à l'arbitrage sera exclusivement portée devant les tribunaux d'État ou fédéraux situés dans le district nord de la Californie. Vous et Branch acceptez par les présentes de vous soumettre à la juridiction de ces tribunaux et convenez que le lieu de juridiction est approprié dans ces tribunaux pour toute action ou procédure judiciaire.
Signification des actes deprocédure. Vous acceptez en outre la signification d'un acte de procédure par courrier et renoncez par la présente à tout moyen de défense en matière de compétence et de lieu de juridiction qui serait autrement disponible.
Absence de renonciation. Notre incapacité à faire respecter tout droit ou toute disposition des présentes Conditions ne constitue pas une renonciation à ce droit ou à cette disposition, sauf si nous le reconnaissons et l'acceptons par écrit.
Cession. Les présentes Conditions ne peuvent être cédées, transférées ou sous-licenciées par vous, sauf avec le consentement écrit préalable de Branch. Branch peut transférer et céder tous ses droits et obligations en vertu des présentes Conditions, librement et sans consentement.
Prescription: vous acceptez qu'indépendamment de tout statut ou loi contraire, toute réclamation découlant des Services Discovery ou s'y rapportant doit être introduite dans un délai d'un (1) an à compter de la date à laquelle la cause de l'action est apparue. Dans le cas contraire, cette cause d'action est définitivement prescrite. Nonobstant ce qui précède, la présente loi de prescription ne s'applique pas aux résidents du New Jersey.
Titres des sections: les titres des sections des présentes Conditions sont uniquement destinés à faciliter la lecture et n'ont aucun effet juridique ou contractuel.
Accord intégral. Les présentes Conditions, ainsi que la Politique de confidentialité des ServicesDiscovery et tout autre mentions légales ou conditions ou politiques supplémentaires régissant l'utilisation des Services Discovery, constituent l'intégralité de l'accord entre vous et Branch concernant les Services Discovery. Sauf indication contraire expresse dans les présentes, si une disposition des Conditions est jugée invalide par un tribunal compétent, l'invalidité de cette disposition n'affecte pas la validité des autres dispositions des Conditions, qui restent pleinement en vigueur.
NOTE POUR LES RÉSIDENTS DE L'UE: si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les Conditions suivantes peuvent s'appliquer : vous bénéficiez en outre de la protection qui vous est accordée par les dispositions impératives de la loi de votre pays de résidence. Nous acceptons tous deux de nous soumettre à la juridiction non exclusive des tribunaux de l'État de Californie, ce qui signifie que vous pouvez déposer une demande pour faire valoir vos droits en matière de protection des consommateurs en rapport avec les présentes Conditions en Californie ou dans le pays de l'UE où vous résidez. Si vous résidez dans l'UE, la Commission européenne met à votre disposition une plate-forme de règlement des litiges en ligne, à laquelle vous pouvez accéder à l'adresse suivante : https://ec.europa.eu/consumers/odr. Nous ne sommes pas responsables de cette plate-forme, donc si vous souhaitez porter une réclamation à notre attention, veuillez nous contacter.
CONTACTEZ-NOUS
Si vous avez des questions ou des suggestions concernant ces Conditions, veuillez nous contacter à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
Términos y condiciones para el usuario final de los Serviciosde Descubrimiento
Última actualización 11 de junio de2020
Introducción
Branch Metrics, Inc. ("Branch", "nosotros" o "nos"), proporciona un servicio de descubrimiento (los "Servicios de Descubrimiento"), que permite a los desarrolladores de aplicaciones móviles que usen los Servicios de Descubrimiento (nuestros "Clientes") proporcionar en sus aplicaciones resultados contextuales y enlaces basados en la intención, que ofrecen a sus usuarios finales ("Usuario" o "Usuarios") un acceso simplificado para completar una acción (por ejemplo, para identificar restaurantes cercanos). Al dar su consentimiento a estos Términos o al utilizar los Servicios de Descubrimiento en aplicaciones que hayan integrado los Servicios de Descubrimiento, usted acepta estar sujeto a estos Términos y Condiciones para el Usuario Final de los Servicios de Descubrimiento (los "Términos"). Al aceptar estos Términos, usted asegura que está autorizado a aceptar estos Términos. SI NO ACEPTA ESTOS TÉRMINOS Y CONDICIONES PARA EL USUARIO FINAL DE LOS SERVICIOS DE DESCUBRIMIENTO, NO UTILICE LAS FUNCIONES DE CONSULTA DE CONTENIDO EN APLICACIONES QUE USEN NUESTROS SERVICIOS DE DESCUBRIMIENTO.
AVISO IMPORTANTE: ESTOS TÉRMINOS ESTÁN SUJETOS A ARBITRAJE OBLIGATORIO Y A UNA RENUNCIA A LOS DERECHOS DE DEMANDACOLECTIVA. POR FAVOR, LÉALOS CUIDADOSAMENTE.
Todas las referencias a "usted" o "su", según corresponda, se refieren a la persona que accede, utiliza y o participa en los Servicios de Descubrimiento de cualquier forma, y a cada uno de sus herederos, cesionarios y sucesores. Si utiliza los Servicios de Descubrimiento en nombre de una sociedad, declara y garantiza que está autorizado para vincular a esa sociedad, su aceptación de los Términos se considerará una aceptación por parte de esa sociedad y los términos "usted" y "su" en el presente documento harán referencia a esa sociedad, sus directores, responsables, empleados y agentes.
Branch podrá modificar estos Términos ocasionalmente. Cuando lo hagamos, revisaremos la fecha de "Última actualización" proporcionada anteriormente. Es su responsabilidad revisar estos Términos con frecuencia y mantenerse informado de cualquier cambio que se produzca en ellos. La versión actual de estos Términos sustituirá a todas las versiones anteriores. Usted acepta que el uso continuado de aplicaciones que utilicen nuestros Servicios de Descubrimiento después de que se hayan publicado dichos cambios, constituirá la aceptación de dichos Términos revisados.
Tenga en cuenta que estos Términos solo se aplican a los Servicios de Descubrimiento. Branch también ofrece una página web y otros servicios, algunos de los cuales son accesibles para los Usuarios que hagan clic en un enlace de Branch o interactúen con una aplicación o página web de un Cliente u otra sociedad. Para conocer los términos aplicables a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Descubrimiento, revise los términos de Branch publicados aqui. También debe revisar los términos y condiciones que un Cliente u otra sociedad pueda imponerle al utilizar su aplicación o sitio web.
ELEGIBILIDAD
Los Servicios de Descubrimiento no deben ser utilizados por menores de 13 años (y, en ciertas jurisdicciones, por menores de 16 años). Al usar los Servicios de Descubrimiento, usted declara y garantiza que tiene, al menos 13 años, o más, si la ley requiere que sea mayor para que Branch le ofrezca los Servicios de Descubrimiento sin el consentimiento de sus padres.
LICENCIA DE USO DE LOS SERVICIOS DEDESCUBRIMIENTO
Sujeto a su cumplimiento de estos términos y condiciones, Branch le otorga una licencia limitada, mundial, intransferible, no exclusiva y revocable para usar los Servicios de Descubrimiento. Sus derechos para usar los Servicios de Descubrimiento están limitados por todos los términos y condiciones establecidos en estos Términos y cualquier otro que nuestros Clientes puedan imponerle.
POLÍTICAS Y RESTRICCIONES DE USO DENUESTROS SERVICIOS DE DESCUBRIMIENTO
Usted es el único responsable de cualquier contenido y otro material que envíe en una consulta, o de la información que usted transmita de cualquier modo a través de los Servicios de Descubrimiento. Usted acepta que, al usar los Servicios de Descubrimiento, usted:
- cumplirá con la normativa aplicable, incluida, entre otra, la normativa sobre privacidad, propiedad intelectual, normativa relativa al correo electrónico no deseado (spam) y sus requisitos legales;
- no transmitirá ningún material que contenga virus informáticos ni cualquier otro código informático, archivos o programas diseñados para interrumpir, destruir o limitar la funcionalidad de cualquier software, hardware o equipo de telecomunicaciones;
- no interferirá ni interrumpirá los Servicios de Descubrimiento ni los servidores o redes conectados a los Servicios de Descubrimiento, ni desobedecerá los requisitos, procedimientos, políticas o regulaciones de las redes conectadas a los Servicios de Descubrimiento;
- no desarrollará, respaldará ni usará ninguna herramienta automatizada (como, por ejemplo, robots o arañas) para acceder a los Servicios de Descubrimiento, ni usarlos, ni hacer scraping de los Servicios de Descubrimiento, ni copiará datos de los Servicios de Descubrimiento;
- no eludirá ni deshabilitará ninguna herramienta de gestión de derechos digitales, reglas de uso ni otras características de los Servicios de Descubrimiento;
- no realizará ingeniería inversa, descompilará, desensamblará, descifrará ni intentará de ningún otro modo averiguar el código fuente de los Servicios de Descubrimiento ni cualquier tecnología relacionada que no sea de código abierto; y
- no "encuadrará", "duplicará" ni simulará de ningún otro modo la apariencia o funcionalidad de los Servicios de Descubrimiento.
Usted reconoce y acepta que su uso de los Servicios de Descubrimiento depende del acceso a los servicios de telecomunicaciones e Internet. Usted es el único responsable de adquirir y mantener todos los servicios de telecomunicaciones e Internet y cualquier hardware y software necesarios para acceder a los Servicios de Descubrimiento y utilizarlos, incluidos, entre otros, todos los costes, tarifas, gastos e impuestos de cualquier tipo relacionados con lo anteriormente expuesto. Branch no se responsabiliza de ninguna pérdida o corrupción de datos, comunicaciones ni cualquier otra pérdida o daño de cualquier tipo provocados por dichos servicios de telecomunicaciones e Internet.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch hará todo lo posible para garantizar la disponibilidad de los Servicios de Descubrimiento de forma ininterrumpida y que las transmisiones estén libres de errores. Sin embargo, dada la propia naturaleza de Internet, esto no se puede garantizar. Además, su acceso a los Servicios de Descubrimiento también puede suspenderse o restringirse ocasionalmente para permitir reparaciones, labores de mantenimiento o la introducción de nuevas características o servicios. Intentaremos limitar la frecuencia y duración de dicha suspensión o restricción.
TERMINACIÓN
Usted reconoce y acepta que Branch, a su exclusivo criterio, puede terminar la prestación de los Servicios de Descubrimiento sin previo aviso por cualquier motivo y en cualquier momento. Usted acepta que Branch no será responsable ante usted por la terminación de la prestación de servicios por parte de Branch. Las Secciones que, por su naturaleza, se esperaría razonablemente que se mantuvieran vigente, sobrevivirán a la terminación o vencimiento de estos Términos, incluidas, entre otras, las Secciones sobre Terminación, Política de privacidad y derechos de datos, Derechos de propiedad, Limitación de responsabilidad, Arbitraje y renuncia de demanda colectiva y Avisos legales.
POLÍTICA DE PRIVACIDAD Y DERECHOS DEDATOS
Usted reconoce que ha recibido, leído y entendido la Política de Privacidad de Descubrimiento. Al aceptar estos Términos, usted acepta la recopilación, el uso y la divulgación de datos por parte de Branch, incluidos, cuando corresponda, datos personales, tal y como se describe en nuestra Política de Privacidad de Descubrimiento, incluso para ofrecerle anuncios y ajustar los resultados de contenidos para usted.
Usted otorga a Branch una licencia mundial, no exclusiva, sublicenciable y transferible para usar, copiar, modificar, distribuir, publicar, procesar y/o anonimizar la información y los contenidos recopilados a través de los Servicios de Descubrimiento, que incluyen, entre otros, (a) proporcionar, mantener, optimizar y mejorar los Servicios de Descubrimiento; (b) llevar a cabo labores de investigación; (c) analizar y agregar sus datos (incluidos los datos anonimizados) con datos de otros usuarios; dichos datos agregados serán "Datos Agregados"; (d) utilizar dichos Datos Agregados para realizar investigaciones y crear productos y servicios de datos y analíticas, como, entre otros, permitir a los Clientes adaptar el contenido, los anuncios o sus aplicaciones en función de la información recopilada a través de los Servicios de Descubrimiento; y (d) como se describa de cualquier otro modo en la Política de Privacidad de Descubrimiento. Usted renuncia a cualquier derecho de restitución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier otra ley aplicable.
ENLACES Y CONTENIDO DE TERCEROS
Los Servicios de Descubrimiento pueden mostrar o contener enlaces a productos, servicios, aplicaciones y páginas web de terceros. Cualquier opinión, consejo, declaración, servicio, oferta u otra información que constituya parte del contenido mencionado, creado o puesto a disposición por otros usuarios u otros terceros en los Servicios de Descubrimiento, o al que se pueda acceder a través de los Servicios de Descubrimiento (colectivamente, "Contenido de Terceros") pertenecen a los respectivos autores o productores y no a Branch ni a sus accionistas, directores, ejecutivos, empleados, agentes o representantes. Branch no controla el Contenido de Terceros ni garantiza la precisión, integridad o calidad de dicho Contenido de Terceros. Branch no es responsable ni garantiza el funcionamiento del contenido de Terceros, ni es responsable o garantiza el contenido, o cualquier información o material publicitado en dichos contenidos. Al utilizar los Servicios de Descubrimiento, usted puede estar expuesto a contenido ofensivo, indecente o reprochable. Branch no es responsable, directa o indirectamente, de los daños o pérdidas causados por el uso o la confianza sobre los bienes, servicios o información disponible en los servicios o contenidos de Terceros. Es su responsabilidad evaluar la información, opinión, asesoramiento u otro contenido disponible en y a través de los Servicios de Descubrimiento.
Branch puede potenciar ciertos resultados de búsqueda según acuerdos establecidos con terceros ("Resultados de búsqueda patrocinados") que pueden aparecer como el primero o más resultados en cualquier búsqueda. Los Resultados de búsqueda patrocinados aparecen como resultado de algoritmos adoptados por Branch. Branch no afirma de ningún modo que los Resultados de búsqueda patrocinados sean los más adecuados para las necesidades específicas del usuario.
Podemos cambiar o suspender cualquiera de los Servicios de Descubrimiento y usted acepta que no tenemos la obligación de almacenar, mantener o proporcionarle una copia de cualquier contenido o información que usted u otros ofrezcan, excepto en la medida requerida por la ley aplicable y según se especifique en la Política de Privacidad deDescubrimiento.
PROPIEDAD INTELECTUAL
Branch y los titulares de sus licencias son propietarios exclusivos de todos los derechos, títulos e intereses sobre los Servicios de Descubrimiento, incluidos todos los derechos análogos de propiedad intelectual e industrial.. Usted reconoce que los Servicios de Descubrimiento están protegidos por derechos de propiedad intelectual, marcas y otras leyes de los Estados Unidos y otros países. Usted acepta no eliminar, alterar u ocultar ningún derecho de propiedad intelectual, marcas, marcas de servicios u otros avisos de derechos de propiedad incorporados o que acompañen los Servicios de Descubrimiento.
Branch puede proporcionarle un mecanismo para proporcionar comentarios, sugerencias e ideas, si así lo desea, sobre los Servicios de Descubrimiento ("Comentarios"). Usted acepta que Branch puede, a su entera discreción, usar los Comentarios que proporcione a Branch de cualquier manera, incluyendo futuras mejoras y modificaciones de los Servicios de Descubrimiento. Por la presente, usted otorga a Branch y sus cesionarios una licencia perpetua, mundial, totalmente transferible, sublicenciable, totalmente pagada, irrevocable y libre de derechos para usar, reproducir, modificar, crear trabajos derivados, distribuir y mostrar los Comentarios de cualquier manera, para cualquier propósito, en cualquier medio, software o tecnología de cualquier tipo que ahora exista o se desarrolle en el futuro, sin ninguna obligación de otorgarle una atribución o compensación a usted o a cualquier tercero. Usted renuncia a cualquier derecho de atribución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier ley aplicable.
EXCLUSIÓN DEGARANTÍAS
Los Servicios de Descubrimiento se proporcionan "TAL CUAL", sin garantía de ningún tipo. SIN LIMITAR LO ANTERIOR, BRANCHRENUNCIA EXPRESAMENTE A TODAS LAS GARANTÍAS DE COMERCIABILIDAD, CAPACIDAD PARA UNPROPÓSITO EN PARTICULAR, DISFRUTE PACÍFICO, CUMPLIMIENTO O EXACTITUD DE DATOS Y CUALQUIERGARANTÍA DERIVADA DEL CURSO DE NEGOCIACIÓN O USO DE LA MARCA. Branch no garantiza la precisión, integridad o utilidad de los Servicios de Descubrimiento. Usted utiliza y confía en los Servicios de Descubrimiento bajo su propio riesgo. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE CIERTAS GARANTÍAS EN CIERTAS CIRCUNSTANCIAS. POR LO TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE.
LIMITACIÓN DERESPONSABILIDAD
EN LA MEDIDA PERMITIDA POR LA LEY Y SIN PERJUICIO DE CUALQUIER DISPOSICIÓN ENCONTRARIO, BRANCH NO SERÁ RESPONSABLE CONTRACTUALMENTE, POR NEGLIGENCIA, PERJUICIO, RESPONSABILIDAD OBJETIVA, INFRACCIÓN O CUALQUIER OTRA TEORÍA CONFORME A DERECHO POR CUALQUIER PÉRDIDA O DAÑOS POR EL USO DE LOS SERVICIOS DE DESCUBRIMIENTO, YA sean daños directos, indirectos, incidentales, especiales, consecuentes o ejemplares, incluidos, entre otros, daños por pérdida de beneficios, buena voluntad, uso, datos u otras pérdidas intangibles (incluso si Branch ha sido informada de la posibilidad de tales daños), como resultado de su uso de los Servicios de DESCUBRIMIENTO.
ESTA LIMITACIÓN DE RESPONSABILIDAD FORMAPARTE DE LA BASE DE LA NEGOCIACIÓN ENTRE USTED Y BRANCH Y SE APLICARÁ A TODAS LAS RECLAMACIONES DE RESPONSABILIDAD (POR EJEMPLO, GARANTÍA, PERJUICIO, NEGLIGENCIA, CONTRATO, LEY) E INCLUSO SI BRANCH HA SIDO INFORMADA DE LA POSIBILIDAD DE CUALQUIER DAÑO.
ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN O EXCLUSIÓN DE RESPONSABILIDAD. POR TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE. ESTA DISPOSICIÓN DE LIMITACIÓN DE RESPONSABILIDAD SE APLICARÁ COMPLETAMENTE A LOS RESIDENTES DE NUEVA JERSEY.
NOTA PARA RESIDENTES DE LA UE: Si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch no será responsable de (i) pérdidas que no hayan sido causadas por un incumplimiento por parte de Branch, o (ii) cualquier pérdida comercial (incluida la pérdida de beneficios, ingresos, contratos, ahorros previstos, datos, fondo de comercio o gastos innecesarios), o (iii) cualquier pérdida indirecta o consecuente que no fuera previsible tanto para usted como para nosotros cuando comenzó a utilizar los Servicios de Descubrimiento. Branch no será responsable de ningún retraso o incumplimiento de nuestras obligaciones bajo estas condiciones, si el retraso o incumplimiento deriva de una circunstancia que esté fuera de nuestro control razonable. Algunas disposiciones locales no permiten todas o algunas de las limitaciones descritas anteriormente. Si estas leyes se aplican a usted, todas o algunas de las limitaciones anteriores pueden no tener aplicación y usted puede tener derechos adicionales.
ARBITRAJE Y RENUNCIADE DEMANDA COLECTIVA
LEA ESTA SECCIÓN CUIDADOSAMENTE, YA QUE ÉSTA PUEDE AFECTAR SIGNIFICATIVAMENTE A SUS DERECHOS, INCLUSO A SU DERECHO DE PRESENTAR UNA DEMANDA EN ANTE LA JURISDICCION ORDINARIA.
Alcance: usted y Branch aceptan que estos Términos afectan al comercio entre estados y que la Ley Federal de Arbitraje rige la interpretación y ejecución de estas disposiciones de arbitraje. Esta Sección está destinada a ser interpretada de manera amplia y rige todas y cada una de las disputas entre nosotros, incluidas, entre otras, las reclamaciones que surjan de cualquier aspecto de la relación entre nosotros, ya sea contractual, perjuicio, leyes, fraude, falsedad o cualquier otra teoría legal; las reclamaciones que surgieran antes de estos Términos o cualquier acuerdo previo (incluidos, entre otros, reclamaciones relacionadas con la publicidad); y reclamaciones que puedan surgir después de la terminación de estos Términos. Las únicas reclamaciones excluidas de esta amplia prohibición son los litigios sobre ciertos derechos de propiedad intelectual y otras demandas de menor cuantía, como se establece a continuación.
Resolución inicial dedisputas: puede contactarnos en info@branch.io para transmitirnos cualquier reclamación que pueda tener con respecto a los Servicios de Descubrimiento. Branch resuelve la mayoría de las reclamaciones rápidamente a entera satisfacción de nuestros usuarios. Usted y Branch acuerdan hacer todo lo posible a través de los procesos internos de resolución de disputas de Branch para resolver cualquier disputa, reclamación, cuestión o desacuerdo y entablar negociaciones de buena fe, lo cual será una condición para que cualquiera de las partes inicie una demanda o arbitraje.
Arbitraje obligatorio: si las partes no alcanzan una solución de mutuo acuerdo dentro de un período de treinta (30) días, desde el momento en que se inicia la resolución informal de disputas, bajo la disposición de resolución de disputas inicial, entonces cualquiera de las partes puede iniciar un arbitraje vinculante siendo el único medio para resolver reclamaciones, sujeto a las excepciones y términos establecidos a continuación. Excepto a lo que se establece a continuación, cualquier reclamación que pueda tener contra Branch debe resolverse mediante un arbitraje vinculante ante la Asociación Americana de Arbitraje ("AAA") utilizando sus Reglas de Arbitraje del Consumidor, según lo indicado por estos Términos, y será administrado por AAA y resuelto por un solo árbitro. Las reglas de AAA están disponibles en línea en www.adr.org o llamando a AAA al 1-800-778-7879. El árbitro está sujeto a los presentes Términos.
El árbitro, y no cualquier tribunal o agencia federal, estatal o local, tendrá competencia exclusiva para resolver todas las disputas que surjan de la interpretación, aplicabilidad, exigibilidad o formación de estos Términos, incluida, entre otras, cualquier reclamación sobre la nulidad o anulabilidad de alguno o todos estos Términos, o si una reclamación está o no sujeta a arbitraje. El árbitro estará legitimado para otorgar cualquier reparación que esté disponible para un tribunal conforme a la ley o la equidad. El laudo del árbitro deberá constar por escrito y será vinculante para las partes, pudiendo solicitarse su ejecución ante cualquier tribunal de la jurisdicción competente.
Usted comprende y acepta que, al suscribir estos Términos, usted y Branch renuncian a su derecho a un procedimiento judicial ante la jurisdicción ordinaria. En ausencia de este pacto de sumisión a arbitraje, usted y Branch podrían haber tenido el derecho u oportunidad de someterse a un tribunal, o juez ordinario y/o participar o estar representado ante un tribunal (incluyendo demandas colectivas). Asimismo otros derechos que usted tendría en la jurisdicción ordinaria, son el derecho de apelación y a ciertos tipos de pruebas, los cuales podrán ser más limitados o incluso suspendidos.
Si usted es residente de los Estados Unidos, el arbitraje puede tener lugar en el estado donde resida en el momento de la presentación de la reclamación. Para las personas que residan fuera de los Estados Unidos, el arbitraje se iniciará en el Estado de California, Estados Unidos de América. Usted y Branch también aceptan someterse a la jurisdicción de cualquier tribunal federal o estatal en el Distrito Norte de California para someterse al arbitraje, suspender los procedimientos pendientes de arbitraje o para confirmar, modificar, anular o emitir un fallo sobre el laudo presentado por el árbitro.
Costes del arbitraje: el pago de todos los costes y gastos de presentación, administración y arbitraje impuestos por AAA se regirá por las reglas de AAA, siempre que si usted está iniciando un arbitraje contra Branch y el valor de la compensación solicitada es de diez mil dólares (10 000 $) o menos, entonces Branch adelantará todos los costes y gastos de presentación, administrativos y de arbitraje impuestos por AAA (sujetos a reembolso como se establece a continuación). Si se aplican las circunstancias del párrafo anterior, pero el valor de la compensación solicitada es de más de diez mil dólares (10 000 $) y usted demuestra al árbitro que tales costes y gastos serían prohibitivamente mayores que un procedimiento judicial, entonces Branch pagará el importe de dichos costes y gastos que el árbitro determine que son necesarios para evitar que el arbitraje sea prohibitivamente más costoso que un procedimiento judicial (sujetos a reembolso como se establece a continuación). En el caso de que el árbitro determine que todas las reclamaciones que usted afirma en el arbitraje son infundadas de acuerdo con la Regla Federal de Procedimiento Civil 11, usted acepta reembolsar a Branch todos los costes y gastos que Branch pagó y que usted habría estado obligado a pagar bajo las reglas de AAA.
Renuncia a la demandacolectiva: USTED ENTIENDE Y ACEPTA QUE TANTO USTED COMO BRANCH ARBITRARÁN CADA UNO EN SU CAPACIDAD INDIVIDUAL, NO COMO REPRESENTANTE O MIEMBRO DE UN GRUPO. Esto significa que usted y Branch no pueden agruparse en una reclamación con ninguna otra persona o sociedad y no existirá legitimación para que una disputa sea arbitrada en una demanda colectiva. Si cualquier tribunal o árbitro determina que la renuncia de demanda colectiva establecida en esta sección de Arbitraje y renuncia de demanda colectiva es nula o inaplicable por cualquier motivo o que un arbitraje puede proceder sobre una base colectiva, entonces las disposiciones de arbitraje de esta sección se considerarán nulas en su totalidad y se considerará que las partes no han acordado someter sus disputas a arbitraje.
Excepciones: a pesar de la decisión de las partes de resolver todas las disputas a través de un arbitraje, cualquiera de las partes puede iniciar una acción en un tribunal estatal o federal para proteger sus derechos de propiedad intelectual (es decir, patentes, derechos de autor, derechos morales, marcas comerciales y secretos comerciales, pero no derechos relativos a la privacidad o publicidad). Cualquiera de las partes también puede solicitar una reparación en un tribunal de competente para dirimir reclamaciones de menos cuantía en caso de controversias o reclamaciones en el ámbito de la jurisdicción de ese tribunal.
Derecho deopción: usted tiene derecho a optar por su exclusión y no vinculación a las disposiciones de arbitraje y renuncia a la demanda colectiva establecidas en esta sección de Arbitraje y renuncia de demanda colectiva mediante el envío de una notificación escrita de su decisión de optar por dicha exclusión, a la siguiente dirección: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notificación debe enviarse dentro de los 30 días posteriores al 15 de noviembre de 2018 o su primer uso de los Servicios de Descubrimiento, lo que ocurra más tarde; de lo contrario, estará obligado a arbitrar disputas de acuerdo con los términos de esos párrafos. Si usted opta por su exclusión de estas disposiciones de arbitraje, Branch tampoco estará obligado por ellas.
Cambios a estasección: Branch notificará con treinta (30) días de antelación cualquier cambio que afecte el contenido de esta sección de Arbitraje y renuncia de demanda colectiva actualizando estos Términos, enviándole un mensaje o notificándole cuando utilice los Servicios de Descubrimiento. Las enmiendas entrarán en vigor treinta (30) días después de que se actualicen en estos Términos o se le envíen.
De lo contrario, los cambios a esta sección se aplicarán prospectivamente solo a las reclamaciones que surjan después del trigésimo (30º) día. Si un tribunal o árbitro decide que esta subsección sobre "Cambios a esta sección" no es aplicable o válida, entonces esta subsección se separará de la sección titulada "Arbitraje y renuncia de demanda colectiva" y el tribunal o árbitro aplicarán la primera sección de Arbitraje y renuncia de demanda colectiva existente después de que usted comenzara a utilizar los Servicios de Descubrimiento.
AVISOS LEGALES
Leyaplicable. Estos Términos y todos los asuntos que surjan de o se relacionen con estos Términos se regirán por las leyes del Estado de California, sin tener en cuenta sus disposiciones sobre conflictos de leyes, excluyendo la Convención de las Naciones Unidas sobre los Contratos de Compraventa Internacional de Mercaderías.
Juzgado. Cualquier acción legal o procedimiento que surja de estos Términos o esté relacionado con ellos y que no esté sujeto a arbitraje se iniciará exclusivamente en los tribunales estatales o federales ubicados en el Distrito Norte de California. Por el presente, usted y Branch acuerdan someterse a la jurisdicción de dichos tribunales y acuerdan que aquel es el juzgado competente para conocer cualquier acción o procedimiento legal.
Servicio deprocedimientos. Además, usted acepta el servicio del procedimiento por correo y por la presente renuncia a todas y cada una de las acciones jurisdiccionales y locales que establezcan lo contrario.
No renuncia. La falta de cumplimiento de cualquier derecho o disposición en estos Términos no constituirá una renuncia a dicho derecho o disposición a menos que Branch así lo manifieste y acepte por escrito.
Cesión. Usted no podrá ceder, transferir ni sublicenciar estos Términos, excepto con el consentimiento previo y por escrito de Branch. Branch podrá transferir y ceder cualquiera de sus derechos y obligaciones bajo estos Términos libremente y sin su consentimiento.
Prescripción deacciones: usted acepta que, independientemente de cualquier ley que establezca lo contrario, cualquier reclamación que surja de los Servicios de Descubrimiento o se relacione con ellos deberá presentarse dentro del plazo de un (1) año después de que se produzca la causa de lugar a la acción. De lo contrario, la acción se entenderá prescrita. No obstante lo anterior, esta previsión no se aplicará a los residentes de Nueva Jersey.
Encabezados desección: los títulos de las secciones de estos Términos se establecen tan solo por su conveniencia y no tienen ningún efecto legal o contractual.
Acuerdo completo Estos Términos, junto con la Política de Privacidad de Descubrimiento y cualquier otro aviso legal o términos y condiciones o políticas adicionales que rijan el uso de los Servicios de Descubrimiento, constituirán el acuerdo completo entre usted y Branch en relación con los Servicios de Descubrimiento. Excepto como se establece expresamente en este documento, si una disposición de los Términos se considera no válida por un tribunal de una jurisdicción competente, la invalidez de dicha disposición no afectará la validez de las disposiciones restantes de los Términos, que permanecerán en pleno vigor y efecto.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: usted además dispone de la protección que le otorgan las disposiciones obligatorias de la ley de su país de residencia. Ambas partes acuerdan someterse a la jurisdicción no exclusiva de los tribunales del Estado de California, lo que significa que usted puede presentar una reclamación para hacer valer sus derechos de protección al consumidor en relación con estos Términos en California o en el país de la UE en el que viva. Si reside en la UE, la Comisión Europea proporciona una plataforma de resolución de disputas en línea, a la que puede acceder aquí: https://ec.europa.eu/consumers/odr. Branch no participa en esta plataforma, por lo que si desea informarnos sobre un asunto, contáctenos.
CONTACTO CON NOSOTROS
Si tiene alguna pregunta o sugerencia sobre estos Términos, contacte con nosotros en:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
Warunki dla użytkowników końcowych Usług Navigator
Data ostatniej aktualizacji: 07.02.2022 r.
Wstęp
Spółka Branch Metrics, Inc. („Branch”), świadczy usługę Navigator („Usługi Navigator”), umożliwiającą programistom aplikacji mobilnych korzystających z Usług Navigator („Klienci”) podawanie wyników kontekstowych i linków intencyjnych (intent-based) w ich aplikacjach, zapewniających użytkownikom końcowym („Użytkownik” lub „Użytkownicy”) uproszczony dostęp umożliwiający wykonanie czynności (takich jak wyszukanie pobliskich restauracji). Wyrażając zgodę na niniejsze Warunki lub w inny sposób korzystając z Usług Navigator w aplikacjach, do których włączono Usługi Navigator, użytkownik wyraża zgodę na przestrzeganie niniejszych Warunków dla użytkowników końcowych Usług Navigator („Warunki”). Wyrażając zgodę na niniejsze Warunki, użytkownik gwarantuje, że jest upoważniony do wyrażenia zgody na niniejsze Warunki. JEŚLI UŻYTKOWNIK NIE WYRAŻA ZGODY NA NINIEJSZE WARUNKI DLA UŻYTKOWNIKÓW KOŃCOWYCH USŁUG Navigator, NALEŻY ZAPRZESTAĆ KORZYSTANIA Z FUNKCJI WYSZUKIWANIA TREŚCI W APLIKACJACH KORZYSTAJĄCYCH Z USŁUG Navigator BRANCH.
WAŻNA INFORMACJA: NINIEJSZE WARUNKI PODLEGAJĄ DECYZJOM WYDANYM W RAMACH WIĄŻĄCEGO ARBITRAŻU I PRZEWIDUJĄ WYŁĄCZENIE MOŻLIWOŚCI WNOSZENIA POZWU ZBIOROWEGO. NALEŻY UWAŻNIE ZAPOZNAĆ SIĘ Z PONIŻSZYMI WARUNKAMI.
Wszelkie odniesienia do „użytkownika” stanowią odniesienia do osoby, która uzyskuje dostęp do Usług Navigator, korzysta z nich i/lub uczestniczy w nich w jakikolwiek sposób, a także każdego ze spadkobierców, cesjonariuszy i następców prawnych użytkownika. Jeśli użytkownik korzysta z Usług Navigator w imieniu podmiotu, użytkownik oświadcza i gwarantuje, że dysponuje prawem do zaciągania zobowiązań w imieniu tego podmiotu, a akceptacja Warunków przez użytkownika zostanie uznana za akceptację Warunków przez taki podmiot, a pojęcie „użytkownika” stosowane w niniejszych Warunkach odnosi się do tego podmiotu, jego dyrektorów, członków kadry kierowniczej, pracowników i pełnomocników.
Zastrzega się możliwość każdorazowej zmiany niniejszych Warunków. W takim wypadku, Branch zmieni podaną powyżej datę „ostatniej aktualizacji”. Użytkownik jest zobowiązany regularnie zapoznawać się z niniejszymi Warunkami, aby być na bieżąco z wszelkimi zmianami. Aktualna w danej chwili wersja niniejszych Warunków zastępuje wszelkie wcześniejsze wersje. Użytkownik potwierdza, że dalsze korzystanie z aplikacji wykorzystujących Usługi Navigator Branch po opublikowaniu takich zmian będzie oznaczało akceptację zmienionych Warunków przez użytkownika.
Należy pamiętać, że niniejsze Warunki mają zastosowanie wyłącznie do Usług Navigator. Branch prowadzi również witrynę internetową i oferuje inne usługi, z których część może być dostępna dla Użytkowników, którzy klikną link Branch lub wejdą w interakcję za pomocą aplikacji lub witryny internetowej Klienta lub innego podmiotu. Aby zapoznać się z warunkami mającymi zastosowanie do witryny internetowej Branch i innych usług Branch, w tym usług dostępnych dla Użytkowników za pośrednictwem Usług Navigator, należy zapoznać się z warunkami Branch dostępnymi pod następującym adresem. Należy również zapoznać się z wszelkimi warunkami, które Klient lub inny podmiot może nałożyć na użytkownika w związku z korzystaniem przez użytkownika z jego aplikacji lub witryny internetowej.
KRYTERIA WARUNKUJĄCE MOŻLIWOŚĆ KORZYSTANIA Z USŁUG
Usługi Navigator nie są przeznaczone dla osób poniżej 13 roku życia (a w niektórych jurysdykcjach poniżej 16 roku życia). Korzystając z Usług Navigator, użytkownik oświadcza i gwarantuje, że użytkownik ukończył co najmniej 13 lat lub jest starszy, jeśli przepisy prawa wymagają, aby użytkownik był starszy, tak, aby Branch mogła świadczyć Usługi Navigator na rzecz użytkownika bez zgody rodziców użytkownika.
LICENCJA NA KORZYSTANIE Z USŁUG Navigator
Z zastrzeżeniem przestrzegania niniejszych warunków przez użytkownika, Branch udziela użytkownikowi ograniczonej, ważnej na całym świecie, niezbywalnej, niewyłącznej i odwołalnej licencji na korzystanie z Usług Navigator. Prawa użytkownika do korzystania z Usług Navigator są ograniczone wszelkimi postanowieniami niniejszych Warunków oraz wszelkimi innymi warunkami, które mogą zostać nałożone na użytkownika przez Klientów Branch.
KORZYSTANIE Z USŁUG Navigator BRANCH; ZASADY I OGRANICZENIA
Użytkownik ponosi wyłączną odpowiedzialność za wszelkie treści i inne przesyłane przez użytkownika w zapytaniu lub za informacje przesyłane przez użytkownika za pośrednictwem Usług Navigator. Użytkownik zobowiązuje się, że w trakcie korzystania z Usług Navigator:
- będzie przestrzegać wszelkich obowiązujących przepisów prawa, w tym zwłaszcza przepisów dotyczących prywatności, praw własności intelektualnej, przepisów dotyczących niechcianych wiadomości elektronicznych (spam) i wymogów natury regulacyjnej;
- nie będzie przesyłać żadnych materiałów zawierających wirusy lub jakikolwiek inny kod komputerowy, plików lub programów, których celem jest zakłócanie, niszczenie lub ograniczanie funkcjonalności jakiegokolwiek sprzętu lub oprogramowania komputerowego lub sprzętu telekomunikacyjnego;
- nie będzie ingerować ani zakłócać działania Usług Navigator ani serwerów lub sieci połączonych z Usługami Navigator oraz będzie przestrzegał wymagań, procedur, zasad oraz przepisów dotyczących sieci połączonych z Usługami Navigator;
- nie będzie rozwijać, wspierać ani używać jakichkolwiek narzędzi zautomatyzowanych (np. robotów lub pająków) w celu uzyskiwania dostępu do Usług Navigator lub korzystania z nich, wydobywania danych z Usług Navigator lub kopiowania w inny sposób danych z Usług Navigator;
- nie będzie obchodzić ani wyłączać funkcji w zakresie zarządzania prawami cyfrowymi, zasad użytkowania ani innych funkcji Usług Navigator;
- nie będzie odtwarzać, dekompilować, dezasemblować, odszyfrowywać ani w inny sposób próbować uzyskać kodu źródłowego Usług Navigator lub jakiejkolwiek technologii powiązanej, która nie jest oprogramowaniem typu open source; oraz
- nie będzie stosować praktyk typu „framing” lub „mirroring” ani w inny sposób symulować wyglądu lub funkcji Usług Navigator.
Użytkownik potwierdza i uznaje, że korzystanie z Usług Navigator wymaga dostępu do usług telekomunikacyjnych i internetowych. Użytkownik ponosi wyłączną odpowiedzialność za pozyskanie i utrzymanie wszystkich usług telekomunikacyjnych i internetowych oraz pozostałego sprzętu i oprogramowania niezbędnego do uzyskania dostępu do Usług Navigator i korzystania z nich, w szczególności użytkownik ponosi odpowiedzialność za wszelkie koszty, opłaty, wydatki i wszelkiego rodzaju podatki związane z powyższym. Branch nie ponosi odpowiedzialności za żadną utratę lub uszkodzenie danych, utratę komunikacji lub jakiekolwiek inne straty lub szkody jakiegokolwiek rodzaju wynikające z takich usług telekomunikacyjnych oraz internetowych.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli użytkownik jest konsumentem i posiada miejsce zwykłego pobytu w UE, w zależności od przepisów obowiązujących w kraju użytkownika, zastosowanie mogą mieć następujące postanowienia: Branch dołoży wszelkich starań, aby Usługi Navigator były dostępne w sposób nieprzerwany, a transmisje danych przebiegały w sposób wolny od błędów. Jednakże, ze względu na charakter sieci Internet, powyższego nie można zagwarantować. Ponadto, dostęp użytkownika do Usług Navigator może ulec czasowemu zawieszeniu lub ograniczeniu w celu przeprowadzenia napraw, prac konserwacyjnych lub wprowadzenia nowych udogodnień lub usług. Branch podejmie starania celem ograniczenia częstotliwości i czasu trwania takiego zawieszenia lub ograniczenia świadczenia usług.
ZAKOŃCZENIE ŚWIADCZENIA USŁUG
Użytkownik potwierdza i uznaje, że Branch, wedle własnego uznania, może w dowolnym momencie zakończyć świadczenie Usług Navigator z dowolnego powodu, bez uprzedniego wypowiedzenia. Użytkownik potwierdza, że Branch nie ponosi odpowiedzialności wobec użytkownika z tytułu zakończenia świadczenia usług przez Branch. Punkty niniejszych Warunków, wobec których, ze względu na ich charakter, można racjonalnie oczekiwać, że obowiązywałyby w dalszym ciągu po zakończeniu świadczenia usług, pozostają w mocy po wypowiedzeniu niniejszych Warunków lub upływie okresu ich obowiązywania, zwłaszcza punkty dotyczące wypowiedzenia, polityki prywatności i praw do danych, praw zastrzeżonych, ograniczenia odpowiedzialności, postępowania arbitrażowego i zrzeczenia się prawa do pozwu zbiorowego, a także informacji prawnych.
POLITYKA PRYWATNOŚCI I PRAWA DO DANYCH
Użytkownik potwierdza otrzymanie, zapoznanie się i zrozumienie Polityki prywatności Navigator. Wyrażając zgodę na niniejsze Warunki, użytkownik wyraża zgodę na gromadzenie, wykorzystywanie i ujawnianie danych przez Branch, w tym, w stosownych przypadkach, danych osobowych, zgodnie z postanowieniami polityki prywatności Navigator Branch, a także na wyświetlanie użytkownikowi reklam i dostosowywanie wyników treści do użytkownika.
Użytkownik udziela Branch ważnej na całym świecie, niewyłącznej, podlegającej sublicencjonowaniu, zbywalnej licencji na używanie, kopiowanie, modyfikowanie, dystrybucję, publikowanie, przetwarzanie i/lub anonimizację informacji i treści zebranych za pośrednictwem Usług Navigator, w tym zwłaszcza na (a) świadczenie, utrzymywanie, optymalizowanie i ulepszanie Usług Navigator; (b) prowadzenie badań; (c) analizowanie i agregowanie danych użytkownika (w tym danych zanonimizowanych) z danymi innych użytkowników, przy czym takie dane zagregowane będą nazywane „Danymi zagregowanymi”; (d) używanie takich Danych zagregowanych do prowadzenia badań i tworzenia produktów i usług w zakresie danych i analiz, w tym w celu umożliwienia Klientom dostosowywania treści, reklam lub ich aplikacji w oparciu o informacje zebrane za pośrednictwem Usług Navigator; oraz (d) w inny sposób opisany w Polityce prywatności Navigator. Użytkownik rezygnuje z możliwości odzyskania praw do takich informacji lub treści zgodnie z art. 30A ustawy o prawie autorskim z 1957 r. (jeśli użytkownik mieszka w Indiach) lub zgodnie z jakimkolwiek podobnym przepisem wynikającym z obowiązujących przepisów prawa.
ŁĄCZA I TREŚCI ZEWNĘTRZNE
Usługi Navigator mogą wyświetlać lub zawierać łącza do zewnętrznych produktów, usług, aplikacji i witryn internetowych. Wszelkie opinie, porady, oświadczenia, usługi, oferty lub inne informacje, stanowiące część treści wyrażanych, tworzonych lub udostępnianych przez innych użytkowników lub inne strony trzecie w Usługach Navigator, lub które są dostępne za pośrednictwem Usług Navigator lub mogą być zlokalizowane za pomocą Usług Navigator (łącznie zwane „Treściami zewnętrznymi”) stanowią treści odpowiednich autorów lub producentów, a nie Branch lub jej akcjonariuszy, dyrektorów, członków kadry kierowniczej, pracowników, pełnomocników lub przedstawicieli. Branch nie kontroluje Treści zewnętrznych i nie gwarantuje dokładności, integralności ani jakości takich Treści zewnętrznych. Branch nie ponosi odpowiedzialności za jakość Treści zewnętrznych, nie aprobuje ich i nie jest za nie odpowiedzialna, ani nie odpowiada za żadne informacje lub materiały reklamowane w Treściach zewnętrznych. Korzystając z Usług Navigator, użytkownik może napotkać treści o charakterze obraźliwym, nieprzyzwoitym lub niedopuszczalnym. Branch nie ponosi odpowiedzialności, pośrednio lub bezpośrednio, za jakiekolwiek szkody lub straty poniesione przez użytkownika w wyniku korzystania lub polegania przez użytkownika na jakichkolwiek towarach, usługach lub informacjach dostępnych w usługach osób trzecich lub Treściach zewnętrznych lub za ich pośrednictwem. Obowiązkiem użytkownika jest dokonanie oceny informacji, opinii, porad lub innych treści dostępnych w Usługach Navigator oraz za ich pośrednictwem.
Branch może promować określone wyniki wyszukiwania na podstawie porozumień ze stronami trzecimi („Sponsorowane wyniki wyszukiwania”), które mogą pojawiać się na pierwszych lub wyższych pozycjach wśród wyników danego wyszukiwania. Sponsorowane wyniki wyszukiwania pojawiają się w wyniku zastosowania algorytmów wdrożonych przez Branch. Branch nie gwarantuje, że Sponsorowane wyniki wyszukiwania będą najbardziej odpowiednie dla konkretnych potrzeb użytkownika.
Branch może zmienić lub zaprzestać świadczenia dowolnych Usług Navigator, a użytkownik potwierdza, że Branch nie będzie zobowiązana przechowywać, utrzymywać ani zapewniać kopii jakichkolwiek treści lub informacji przekazywanych przez użytkownika lub inne osoby, z wyjątkiem zakresu wymaganego na mocy obowiązujących przepisów prawa i wskazanego w Polityce prywatności Navigator.
PRAWA ZASTRZEŻONE
Branch i jej licencjodawcy są wyłącznymi właścicielami wszelkich praw, tytułu własności i korzyści majątkowych do Usług Navigator, w tym wszelkich powiązanych praw własności intelektualnej i praw zastrzeżonych. Użytkownik potwierdza, że Usługi Navigator są chronione prawem autorskim, znakami towarowymi i innymi prawami Stanów Zjednoczonych i innych krajów. Użytkownik zobowiązuje się nie usuwać, nie zmieniać ani nie zasłaniać żadnych informacji o prawach autorskich, znakach towarowych, znakach usługowych ani innych informacjach o prawach zastrzeżonych włączonych do Usług Navigator lub im towarzyszących.
Za zgodą użytkownika, Branch może udostępnić użytkownikowi mechanizm przekazywania opinii, sugestii i propozycji dotyczących Usług Navigator („Opinie”). Użytkownik uznaje, że Branch może, według własnego uznania, korzystać z Opinii przekazywanych Branch przez użytkownika w dowolny sposób, w tym w przyszłych ulepszeniach i modyfikacjach Usług Navigator. Użytkownik niniejszym udziela Branch i jej cesjonariuszom bezterminowej, ważnej na całym świecie, w pełni zbywalnej, podlegającej sublicencjonowaniu, w pełni opłaconej, nieodwołalnej, nieodpłatnej licencji na korzystanie, powielanie, modyfikowanie, tworzenie dzieł pochodnych, dystrybucję i wyświetlanie Opinii w jakikolwiek sposób i w jakimkolwiek celu, na jakimkolwiek nośniku, w ramach jakiegokolwiek oprogramowania lub technologii dowolnego rodzaju istniejącej obecnie lub opracowanej w przyszłości, bez jakiegokolwiek obowiązku w zakresie identyfikacji użytkownika lub strony trzeciej lub wynagrodzenia wypłaconego użytkownikowi lub stronie trzeciej. Użytkownik rezygnuje z możliwości odzyskania praw do takich informacji lub treści zgodnie z art. 30A ustawy o prawie autorskim z 1957 r. (jeśli użytkownik mieszka w Indiach) lub zgodnie z jakimkolwiek podobnym przepisem wynikającym z obowiązujących przepisów prawa.
WYŁĄCZENIE GWARANCJI
Usługi Navigator są świadczone „w stanie, jakim są”, bez jakiejkolwiek gwarancji. BEZ OGRANICZANIA POWYŻSZEGO, BRANCH WYRAŹNIE WYŁĄCZA WSZELKIE GWARANCJE PRZYDATNOŚCI HANDLOWEJ, PRZYDATNOŚCI DO OKREŚLONEGO CELU, NIEZAKŁÓCONEGO KORZYSTANIA, NIENARUSZALNOŚCI LUB DOKŁADNOŚCI DANYCH ORAZ WSZELKIE GWARANCJE WYNIKAJĄCE Z PRZEBIEGU TRANSAKCJI LUB ZWYCZAJÓW HANDLOWYCH. Branch nie gwarantuje dokładności, kompletności ani użyteczności Usług Navigator. Użytkownik korzysta z usług Navigator i polega na takich usługach na ryzyko własne. NIEKTÓRE JURYSDYKCJE NIE ZEZWALAJĄ NA WYŁĄCZENIE OKREŚLONYCH GWARANCJI W OKREŚLONYCH OKOLICZNOŚCIACH. W ZWIĄZKU Z TYM, NIEKTÓRE Z POWYŻSZYCH OGRANICZEŃ MOGĄ NIE MIEĆ ZASTOSOWANIA.
OGRANICZENIE ODPOWIEDZIALNOŚCI
W MAKSYMALNYM ZAKRESIE DOZWOLONYM NA MOCY PRZEPISÓW PRAWA I NIEZALEŻNIE OD POSTANOWIEŃ O PRZECIWNEJ TREŚCI, BRANCH NIE PONOSI ODPOWIEDZIALNOŚCI WYNIKAJĄCEJ Z JAKIEJKOLWIEK UMOWY, ZANIEDBANIA, DELIKTU, ODPOWIEDZIALNOŚCI OBIEKTYWNEJ, Z TYTUŁU NARUSZENIA PRAW CZY TEŻ NA INNEJ PODSTAWIE PRAWNEJ LUB W OPARCIU O ZASADY SŁUSZNOŚCI Z TYTUŁU UTRATY MOŻLIWOŚCI KORZYSTANIA Z USŁUG Navigator LUB Z TYTUŁU WSZELKICH SZKÓD JAKIEGOKOLWIEK RODZAJU, niezależnie od tego, czy są to szkody bezpośrednie, pośrednie, uboczne, szczególne, wtórne lub szkody z nawiązką, w szczególności Branch nie ponosi odpowiedzialności za utratę zysków, wartości firmy, możliwości użytkowania, danych lub inne straty niematerialne (nawet jeśli Branch została poinformowana o możliwości wystąpienia takich szkód) wynikające z korzystania z Usług Navigator przez użytkownika.
NINIEJSZE OGRANICZENIE ODPOWIEDZIALNOŚCI JEST CZĘŚCIĄ UMOWY MIĘDZY UŻYTKOWNIKIEM A BRANCH I MA ZASTOSOWANIE DO WSZELKICH ROSZCZEŃ W ZAKRESIE ODPOWIEDZIALNOŚCI (NP. Z TYTUŁU GWARANCJI, DELIKTU, ZANIEDBANIA, UMOWY LUB NA MOCY PRAWA), NAWET JEŚLI BRANCH POWIADOMIONO O MOŻLIWOŚCI WYSTĄPIENIA TAKIEJ SZKODY.
NIEKTÓRE JURYSDYKCJE NIE ZEZWALAJĄ NA OGRANICZENIE LUB WYŁĄCZENIE ODPOWIEDZIALNOŚCI. W ZWIĄZKU Z TYM, NIEKTÓRE Z POWYŻSZYCH OGRANICZEŃ MOGĄ NIE MIEĆ ZASTOSOWANIA. NINIEJSZE POSTANOWIENIE DOTYCZĄCE OGRANICZENIA ODPOWIEDZIALNOŚCI MA ZASTOSOWANIE W PEŁNYM ZAKRESIE DO MIESZKAŃCÓW STANU NEW JERSEY.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli użytkownik jest konsumentem i posiada miejsce zwykłego pobytu w UE, w zależności od przepisów obowiązujących w kraju użytkownika, zastosowanie mogą mieć następujące postanowienia: Branch nie ponosi odpowiedzialności za (i) straty, które nie zostały spowodowane w wyniku jakiegokolwiek naruszenia dokonanego przez Branch ani (ii) jakiekolwiek straty biznesowe (w tym utratę zysków, przychodów, zamówień, przewidywanych oszczędności, danych, wartości firmy lub poniesione wydatki), ani (iii) jakiekolwiek straty pośrednie lub wtórne, których nie można było przewidzieć w odniesieniu do użytkownika lub Branch w chwili, gdy użytkownik rozpoczął korzystanie z Usług Navigator. Branch nie ponosi odpowiedzialności za żadne opóźnienia lub niewykonanie jej obowiązków wynikających z niniejszych warunków, jeśli opóźnienie lub niewykonanie wynika z jakiejkolwiek przyczyny leżącej poza racjonalną kontrolą Branch. Przepisy niektórych krajów nie dopuszczają niektórych lub wszystkich ograniczeń odpowiedzialności, o których mowa powyżej. Jeśli przepisy takie mają zastosowanie do użytkownika, niektóre lub wszystkie z powyższych ograniczeń mogą nie mieć zastosowania do użytkownika, a użytkownikowi mogą przysługiwać dodatkowe prawa.
POSTĘPOWANIE ARBITRAŻOWE I WYŁĄCZENIE POZWU ZBIOROWEGO
PROSIMY O DOKŁADNE ZAPOZNANIE SIĘ Z NINIEJSZYM PUNKTEM WARUNKÓW – PONIŻSZE POSTANOWIENIA MOGĄ MIEĆ ISTOTNY WPŁYW NA PRAWA DOSTĘPNE UŻYTKOWNIKOWI, W TYM PRAWO DO WNOSZENIA POZWU W SĄDZIE.
Zakres: Użytkownik i Branch postanawiają, że niniejsze Warunki mają wpływ na transakcje zawierane w ramach handlu międzystanowego, oraz że federalna ustawa arbitrażowa ma zastosowanie do interpretacji i egzekwowania takich postanowień w zakresie arbitrażu. Niniejszy punkt należy interpretować szeroko. Punkt ten ma zastosowanie do wszelkich sporów między Branch a użytkownikiem, zwłaszcza do roszczeń wynikających z dowolnego aspektu relacji między stronami lub odnoszących się do takich relacji, powstałych na mocy umowy, deliktu, przepisów ustawowych, nadużycia, wprowadzenia w błąd lub jakiejkolwiek innej podstawy prawnej; roszczeń powstałych przed wejściem w życie niniejszych Warunków lub jakiejkolwiek wcześniejszej umowy (w tym zwłaszcza roszczeń dotyczących reklamy); i roszczeń, które mogą powstać po wygaśnięciu niniejszych Warunków. Jedynymi sporami wyłączonymi z tego szerokiego zakazu są spory sądowe dotyczące niektórych praw własności intelektualnej i postępowania w sprawie drobnych roszczeń, jak opisano poniżej.
Wstępne rozstrzygnięcie sporu: W kwestii wszelkich wątpliwości dotyczących Usług Navigator, prosimy o kontakt pod adresem info@branch.io. Branch potrafi szybko rozwiązać większość problemów w sposób zadowalający użytkowników. Użytkownik i Branch postanawiają dołożyć wszelkich starań w ramach wewnętrznych procesów Branch dotyczących rozstrzygania sporów, aby rozstrzygnąć wszelkie spory, roszczenia, kwestie lub nieporozumienia oraz podjąć negocjacje w dobrej wierze, co będzie stanowić warunek wszczęcia przez którąkolwiek ze stron postępowania sądowego lub arbitrażowego.
Wiążący arbitraż: Jeśli strony nie wypracują uzgodnionego rozwiązania w ciągu trzydziestu (30) dni od momentu rozpoczęcia nieformalnego procesu rozstrzygania sporów zgodnie z postanowieniami dotyczącymi wstępnego rozstrzygania sporów, każda ze stron może wszcząć wiążące postępowanie arbitrażowe będące wyłącznym środkiem w zakresie rozstrzygania roszczeń, z zastrzeżeniem wyjątków i warunków określonych poniżej. Z wyjątkiem przypadków określonych poniżej, wszelkie roszczenia, które użytkownik może wnieść wobec Branch będą rozstrzygane w ramach wiążącego postępowania arbitrażowego prowadzonego przed Amerykańskim Związkiem Arbitrażowym („AAA”) w oparciu o Regulaminu arbitrażu konsumenckiego tego związku, zmodyfikowany w oparciu o niniejsze Warunki, które to postępowanie będzie prowadzone przez AAA, a decyzję wyda jeden arbiter. Z Regulaminem AAA można się zapoznać w sieci Internet pod adresem www.adr.org lub uzyskać go drogą telefoniczną, kontaktując się z AAA pod numerem 1-800-778-7879. Arbiter jest związany niniejszymi Warunkami.
Wyłączne uprawnienia do rozstrzygania wszelkich sporów wynikających z interpretacji, zastosowania, wykonalności lub sformułowania niniejszych Warunków lub sporów związanych z nimi, w tym zwłaszcza wszelkich roszczeń stanowiących, że całość lub dowolna część niniejszych Warunków jest nieważna lub podlega unieważnieniu, lub uprawnienia do rozstrzygania, czy roszczenie podlega arbitrażowi przysługują wyłącznie arbitrowi, a nie sądowi lub agencji federalnej, stanowej lub lokalnej. Arbiter ma prawo zasądzić takie zadośćuczynienie, jakie mógłby zasądzić sąd na mocy prawa lub na zasadach słuszności. Wyrok arbitra zostanie sporządzony na piśmie i będzie wiążący dla stron. Wyrokowi można nadać klauzulę wykonalności w sądzie właściwej jurysdykcji.
Użytkownik rozumie i uznaje, że akceptując niniejsze Warunki, użytkownik i Branch zrzekają się prawa do procesu z udziałem ławy przysięgłych lub procesu z udziałem sędziego w sądzie powszechnym. W przypadku braku takiego postanowienia arbitrażowego, użytkownikowi i Branch może przysługiwać prawo lub możliwość wnoszenia sporów do sądu, w ramach postępowania prowadzonego z udziałem sędziego lub ławy przysięgłych i/lub uczestnictwa lub reprezentacji w sprawie wniesionej do sądu przez inne strony (w tym w ramach pozwów zbiorowych). Inne prawa, które przysługiwałyby użytkownikowi w przypadku wyboru drogi sądowej, takie jak prawo do odwołania i do niektórych rodzajów usług Navigator, mogą mieć charakter bardziej ograniczony lub prawa takie mogą być wyłączone w wyniku zrzeczenia się takich praw.
Jeśli użytkownik jest mieszkańcem Stanów Zjednoczonych, postępowanie arbitrażowe może być prowadzone w hrabstwie, w którym użytkownik posiada miejsce zamieszkania w momencie wnoszenia roszczenia. W przypadku osób zamieszkałych poza Stanami Zjednoczonymi, postępowanie arbitrażowe zostanie wszczęte w stanie Kalifornia, Stany Zjednoczone. Ponadto, użytkownik i Branch decydują się poddać właściwości osobowej dowolnego sądu federalnego lub stanowego w Północnym Okręgu Stanu Kalifornia w celu wyegzekwowania arbitrażu, zawieszenia postępowania do czasu zakończenia postępowania arbitrażowego lub w celu potwierdzenia, dokonania zmiany, unieważnienia lub wydania orzeczenia w sprawie wyroku wydanego przez arbitra.
Koszty postępowania arbitrażowego: Wszelkie koszty i wydatki związane z wniesieniem pozwu, koszty i wydatki administracyjne oraz koszty i wydatki arbitra nałożone przez AAA zostaną uregulowane zgodnie z regulaminem AAA, przy czym jeśli użytkownik wszczyna postępowanie arbitrażowe przeciwko Branch, a wartość żądanego zadośćuczynienia nie przekracza kwoty dziesięciu tysięcy dolarów (10 000 USD), wówczas Branch pokryje wszystkie koszty i wydatki związane z wniesieniem pozwu, koszty i wydatki administracyjne oraz koszty i wydatki arbitra nałożone przez AAA (z zastrzeżeniem ich zwrotu zgodnie z poniższymi postanowieniami). Jeżeli zachodzą przesłanki określone w poprzednim zdaniu, lecz wartość żądanego zadośćuczynienia przekracza kwotę dziesięciu tysięcy dolarów (10 000 USD), a użytkownik wykaże arbitrowi, że takie koszty i wydatki byłyby niewspółmiernie wyższe od kosztów postępowania sądowego, wówczas Branch pokryje takie koszty i wydatki, które arbiter uzna za konieczne, tak aby koszty postępowania arbitrażowego nie były niewspółmiernie wyższe od kosztów postępowania sądowego (z zastrzeżeniem ich zwrotu zgodnie z poniższymi postanowieniami). Jeśli arbiter stwierdzi, że wszystkie roszczenia dochodzone przez użytkownika w ramach postępowania arbitrażowego mają charakter błahy zgodnie z art. 11 federalnego kodeksu postępowania cywilnego, użytkownik zobowiązuje się zwrócić Branch wszelkie takie koszty i wydatki, które Branch poniosła, a które użytkownik byłby zobowiązany zapłacić zgodnie z regulaminem AAA.
Zrzeczenie się prawa do pozwu zbiorowego: UŻYTKOWNIK ROZUMIE I UZNAJE, ŻE UŻYTKOWNIK I BRANCH BĘDĄ UCZESTNIKAMI POSTĘPOWANIA ARBITRAŻOWEGO JAKO PODMIOTY SAMODZIELNE, A NIE JAKO PRZEDSTAWICIELE LUB CZŁONKOWIE POZWU ZBIOROWEGO. Oznacza to, że użytkownik i Branch nie będą przystępować do roszczenia wraz z jakąkolwiek inną osobą lub podmiotem, a żaden spór nie będzie rozstrzygany na zasadzie pozwu zbiorowego w ramach postępowania arbitrażowego. Jeśli jakikolwiek sąd lub arbiter stwierdzi, że zrzeczenie się prawa do pozwu zbiorowego, o którym mowa w punkcie „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego” jest nieważne lub niewykonalne z jakiegokolwiek powodu lub że postępowanie arbitrażowe może być prowadzone na zasadzie pozwu zbiorowego, wówczas postanowienia dotyczące arbitrażu zawarte w niniejszym punkcie uznaje się za nieważne w całości i uważa się, że strony nie wyraziły zgody na rozstrzyganie sporów w ramach postępowania arbitrażowego.
Wyjątki: Niezależnie od decyzji stron o rozstrzygnięciu wszelkich sporów w drodze arbitrażu, każda ze stron może wnieść powództwo w sądzie stanowym lub federalnym w celu ochrony swoich praw własności intelektualnej (co obejmuje patenty, prawa autorskie, autorskie prawa osobiste, znaki towarowe i tajemnice handlowe, lecz nie prawa do prywatności lub reklamy). Każda ze stron może również wystąpić o zadośćuczynienie w sądzie rozstrzygającym w trybie uproszczonym w przypadku sporów lub roszczeń objętych zakresem właściwości tego sądu.
Prawo do rezygnacji: Użytkownikowi przysługuje prawo do rezygnacji z postanowień dotyczących postępowania arbitrażowego i zrzeczenia się prawa do pozwu zbiorowego, o których mowa w niniejszym punkcie „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego”, które to postanowienia nie będą w takim wypadku odnosić się do użytkownika. W tym celu użytkownik wyśle zawiadomienie na piśmie w sprawie swojej decyzji dotyczącej rezygnacji na następujący adres: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Zawiadomienie należy przesłać w ciągu 30 dni od dnia 15 listopada 2018 r. lub od pierwszego dnia skorzystania z Usług Navigator, zależnie od tego, co nastąpi później. W przeciwnym wypadku, użytkownik będzie związany do rozstrzygania sporów w ramach postępowania arbitrażowego w sposób opisany w niniejszych akapitach. W przypadku rezygnacji z niniejszych postanowień dotyczących postępowania arbitrażowego, Branch również nie będzie związana takimi postanowieniami.
Zmiany niniejszego punktu: Branch dokona zawiadomienia z trzydziestodniowym (30) wyprzedzeniem o wszelkich zmianach mających wpływ na treść niniejszego punktu „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego” w formie aktualizacji niniejszych Warunków, wysyłając użytkownikowi wiadomość lub powiadamiając użytkownika Usług Navigator w inny sposób. Zmiany wchodzą w życie trzydzieści (30) dni po ich włączeniu do niniejszych Warunków lub przesłaniu do użytkownika.
W przeciwnym wypadku zmiany niniejszego punktu będą miały zastosowanie od momentu ich wprowadzenia, wyłącznie wobec roszczeń powstałych po trzydziestym (30) dniu. Jeśli sąd lub arbiter uzna, że podpunkt „Zmiany niniejszego punktu” nie jest wykonalny lub ważny, wówczas podpunkt ten zostanie oddzielony od punktu „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego”, a sąd lub arbiter zastosuje postanowienia pierwszego punktu „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego” obowiązującego po rozpoczęciu korzystania z Usług Navigator.
INFORMACJE PRAWNE
Prawo właściwe. Niniejsze Warunki oraz wszelkie kwestie wynikające z niniejszych Warunków lub z nimi związane podlegają prawu stanu Kalifornia, z wyłączeniem mocy obowiązującej jego przepisów kolizyjnych; z wyłączeniem postanowień Konwencji Narodów Zjednoczonych o Umowach Międzynarodowej Sprzedaży Towarów.
Właściwość sądów. Wszelkie pozwy lub postępowania wynikające z niniejszych Warunków lub z nimi związane i niepodlegające postępowaniu arbitrażowemu będą wnoszone wyłącznie w sądach stanowych lub federalnych znajdujących się w Północnym Dystrykcie Stanu Kalifornia. Użytkownik i Branch niniejszym wyrażają zgodę na poddanie się takiej jurysdykcji i postanawiają, że w przypadku takiego powództwa lub postępowania sądy takie będą dysponować stosowną właściwością miejscową.
Doręczanie pism procesowych. Użytkownik zobowiązuje się przyjmować pisma procesowe doręczane pocztą i niniejszym zrzeka się prawa powoływania się na zarzut braku właściwości rzeczowej lub miejscowej sądu.
Zrzeczenie się praw. Niewyegzekwowanie przez Branch jakiegokolwiek prawa lub postanowienia niniejszych Warunków nie będzie stanowić zrzeczenia się takiego prawa lub postanowienia, o ile Branch nie potwierdzi i nie zgodzi się na takie zrzeczenie się w formie pisemnej.
Cesja. Niniejsze Warunki nie podlegają cesji, przeniesieniu ani sublicencjonowaniu przez użytkownika, o ile Branch nie wyrazi na to uprzedniej, pisemnej zgody. Branch może dokonać cesji i przeniesienia wszelkich swoich praw i obowiązków wynikających z niniejszych Warunków swobodnie i bez zgody.
Przedawnienie: Użytkownik potwierdza, że niezależnie od wszelkich ustaw lub przepisów prawa o przeciwnej treści, wszelkie roszczenia wynikające z Usług Navigator lub z nimi związane należy wnieść w ciągu jednego (1) roku od powstania podstawy powództwa. W przeciwnym razie, taka podstawa powództwa ulega przedawnieniu. Niezależnie od powyższego, powyższy okres przedawnienia nie ma zastosowania do mieszkańców stanu New Jersey.
Nagłówki punktów: Nagłówki punktów niniejszych Warunków podano wyłącznie dla wygody i nie mają one skutków prawnych ani umownych.
Całość porozumienia. Niniejsze Warunki, wraz z Polityką Prywatności Navigator i wszelkimi innymi informacjami prawnymi lub dodatkowymi warunkami lub zasadami regulującymi korzystanie z Usług Navigator, stanowią całość umowy między użytkownikiem a Branch w zakresie Usług Navigator. Z wyjątkiem przypadków wyraźnie określonych w niniejszych Warunkach, jeśli jakiekolwiek postanowienie niniejszych Warunków zostanie uznane za nieważne przez sąd właściwej jurysdykcji, nieważność takiego postanowienia nie wpłynie na ważność pozostałych postanowień Warunków, które pozostaną w pełnej mocy.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli użytkownik jest konsumentem i posiada miejsce zwykłego pobytu w UE, w zależności od przepisów obowiązujących w kraju użytkownika, zastosowanie mogą mieć następujące postanowienia: Użytkownik dodatkowo korzysta z ochrony zapewnianej przez obowiązujące przepisy prawa kraju zamieszkania użytkownika. Strony wyrażają zgodę na poddanie się niewyłącznej jurysdykcji sądów stanu Kalifornia, co oznacza, że użytkownik może wnieść powództwo o wyegzekwowanie swoich praw w zakresie ochrony konsumentów w związku z niniejszymi Warunkami w stanie Kalifornia lub w kraju UE, w którym użytkownik posiada miejsce zamieszkania. Jeśli użytkownik posiada miejsce zamieszkania w UE, Komisja Europejska udostępnia platformę internetowego rozstrzygania sporów, dostępną pod adresem https://ec.europa.eu/consumers/odr. Branch nie jest stroną tej platformy, tak więc jeśli użytkownik pragnie zwrócić uwagę Branch na jakąkolwiek sprawę, prosimy o kontakt z Branch.
KONTAKT Z BRANCH
W razie jakichkolwiek pytań lub uwag dotyczących niniejszych Warunków, prosimy o kontakt pod adresem:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
lub za pośrednictwem poczty elektronicznej na adres discoveryprivacy@branch.io
Effective March 29th 2023 to October 18th 2024
DownloadTable of Contents
End User Navigator Terms &Conditions
Last updated Feb 7th, 2022
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Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OFCLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCHEXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIETENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING ORUSAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EURESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Navigator Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Navigator Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Navigator Services, shall constitute the entire agreement between you and Branch concerning the Navigator Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EURESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Điều khoản & Điều kiện Dịch vụ Khám phá cho Người dùng Cuối
Cập nhật lần cuối ngày 11 tháng 6 năm 2020
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ khám phá (“Dịch vụ Khám phá”), cho phép các nhà phát triển ứng dụng di động sử dụng Dịch vụ Khám phá (“Khách hàng” của chúng tôi) tìm kiếm các kết quả theo ngữ cảnh và các liên kết có chủ đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") đơn giản hoá quy trình khi thực hiện tác vụ (ví dụ, để xác định vị trí các nhà hàng lân cận). Bằng việc đồng ý với các Điều khoản này hoặc sử dụng Dịch vụ Khám phá trong các ứng dụng đã tích hợp Dịch vụ Khám phá, bạn đồng ý chịu sự ràng buộc của Điều khoản & Điều kiện Khám phá của Người dùng Cuối (“Điều khoản”). Bằng việc chấp nhận các Điều khoản này, bạn cam kết rằng bạn có đủ thẩm quyền để đồng ý với các Điều khoản này. NẾU BẠN KHÔNG ĐỒNG Ý VỚI CÁC ĐIỀU KHOẢN & ĐIỀU KIỆN KHÁM PHÁ CỦA NGƯỜI DÙNG CUỐI NÀY, BẠN KHÔNG ĐƯỢC SỬ DỤNG CÁC CHỨC NĂNG TRUY VẤN NỘI DUNG TRONG CÁC ỨNG DỤNG CÓ SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦA CHÚNG TÔI.
THÔNG BÁO QUAN TRỌNG: CÁC ĐIỀU KHOẢN NÀY PHẢI TUÂN THEO ĐIỀUKHOẢN RÀNG BUỘC TUÂN THỦ TRỌNG TÀI VÀ TỪ BỎ QUYỀN KHIẾU KIỆN TẬPTHỂ. VUI LÒNG ĐỌC KỸ.
Tất cả các tham chiếu đến "bạn" hoặc "của bạn", nếu có, nghĩa là người truy cập, sử dụng và/hoặc tham gia Dịch vụ Khám phá dưới mọi hình thức và tất cả người thừa kế, người nhận chuyển nhượng và người kế nhiệm của bạn. Nếu bạn sử dụng Dịch vụ Khám phá thay mặt cho một tổ chức, bạn là người đại diện và cam kết rằng bạn có thẩm quyền của tổ chức đó, việc bạn chấp nhận các Điều khoản này sẽ được coi là sự chấp nhận của tổ chức đó, đồng thời "bạn" và "của bạn" ở đây được hiểu là tổ chức đó, giám đốc, cán bộ, nhân viên và đại lý của tổ chức đó.
Chúng tôi có thể thực hiện những thay đổi đối với các Điều khoản này tùy từng thời điểm. Khi thay đổi các Điều khoản, chúng tôi sẽ sửa đổi ngày "Cập nhật lần cuối" đã nêu ở trên. Bạn có trách nhiệm rà soát lại các Điều khoản này thường xuyên và luôn cập nhật các thông báo về bất kỳ sự thay đổi điều khoản nào. Phiên bản mới hơn của các Điều khoản này sẽ thay thế tất cả các phiên bản trước đó. Bạn đồng ý rằng việc bạn tiếp tục sử dụng các ứng dụng có sử dụng Dịch vụ Khám phá của chúng tôi sau khi những thay đổi đó đã được công bố có nghĩa là bạn đã chấp nhận các Điều khoản sửa đổi đó.
Xin lưu ý rằng các Điều khoản này chỉ áp dụng cho Dịch vụ Khám phá. Branch cũng cung cấp một trang web và các dịch vụ khác, Người dùng có thể truy cập vào một số dịch vụ trên khi nhấp vào liên kết của Branch hoặc khi tương tác với ứng dụng hoặc trang web của Khách hàng hoặc tổ chức khác. Để biết các điều khoản áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Khám phá, vui lòng xem các điều khoản của Branch được đăng tạiđây. Bạn cũng nên xem lại bất kỳ điều khoản và điều kiện nào mà Khách hàng hoặc tổ chức khác có thể áp dụng khi bạn sử dụng ứng dụng hoặc trang web của họ.
TÍNH ĐỦ ĐIỀU KIỆN
Dịch vụ Khám phá này không dành cho bất cứ ai dưới 13 tuổi (hoặc dưới 16 tuổi theo quy định pháp luật ở một số khu vực nhất định). Bằng việc sử dụng Dịch vụ Khám phá, bạn cam đoan và đảm bảo rằng độ tuổi của bạn tối thiểu là 13, hoặc lớn hơn nếu luật pháp quy định để sử dụng Dịch vụ Khám phá của Branch mà không cần sự đồng ý của cha mẹ.
GIẤY PHÉP SỬ DỤNG DỊCH VỤ KHÁMPHÁ
Tùy thuộc vào việc bạn tuân thủ các điều khoản và điều kiện này, Branch cấp cho bạn giấy phép có giới hạn, toàn cầu, không thể chuyển nhượng, không độc quyền và có thể thu hồi để sử dụng Dịch vụ Khám phá. Quyền của bạn trong việc sử dụng Dịch vụ Khám phá tuân theo tất cả các điều khoản và điều kiện nêu trong các Điều khoản này và bất kỳ điều khoản nào khác vốn có thể được Khách hàng của chúng tôi áp dụng cho bạn.
SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦACHÚNG TÔI; CHÍNH SÁCH VÀ HẠN CHẾ
Bạn hoàn toàn chịu trách nhiệm đối với bất kỳ nội dung và tài liệu nào khác khi bạn gửi truy vấn, hoặc đối với thông tin mà bạn gửi qua hoặc liên quan đến Dịch vụ Khám phá. Bạn đồng ý rằng khi sử dụng Dịch vụ Khám phá, bạn sẽ:
- tuân thủ tất cả các luật hiện hành, bao gồm nhưng không giới hạn luật về quyền riêng tư, luật sở hữu trí tuệ, luật chống thư và tin nhắn rác và các yêu cầu pháp lý;
- không gửi bất kỳ tài liệu nào có chứa vi rút phần mềm hoặc bất kỳ mã máy tính, tệp hoặc chương trình nào khác được dùng để làm gián đoạn, phá hủy hoặc hạn chế chức năng của các phần mềm hoặc phần cứng máy tính hoặc thiết bị viễn thông;
- không can thiệp hoặc làm gián đoạn Dịch vụ Khám phá hoặc máy chủ hoặc mạng kết nối với Dịch vụ Khám phá, hoặc không tuân theo bất kỳ yêu cầu, thủ tục, chính sách hoặc quy định nào của mạng kết nối với Dịch vụ Khám phá;
- không phát triển, hỗ trợ hoặc sử dụng bất kỳ công cụ tự động nào (ví dụ như ứng dụng bot, các chương trình tự dộng hoá) để truy cập hoặc sử dụng Dịch vụ Khám phá hoặc thu thập dữ liệu Dịch vụ Khám phá hoặc sao chép dữ liệu từ Dịch vụ Khám phá;
- không vi phạm hoặc vô hiệu hóa bất kỳ hệ thống quản lý quyền kỹ thuật số, quy tắc sử dụng hoặc tính năng nào khác của Dịch vụ Khám phá;
- không được đảo ngược thiết kế, dịch ngược, phân tích, giải mã nguồn hoặc tìm cách lấy mã nguồn của Dịch vụ Khám phá hoặc bất kỳ công nghệ liên quan nào không phải là mã nguồn mở; và
- không tham gia việc “phát triển”, “sao chép” hoặc mô phỏng hình thức hoặc chức năng của Dịch vụ Khám phá.
Bạn công nhận và đồng ý rằng việc sử dụng Dịch vụ Khám phá phụ thuộc vào quyền truy cập các dịch vụ viễn thông và Internet. Bạn hoàn toàn chịu trách nhiệm về việc mua sắm và duy trì tất cả các dịch vụ viễn thông và Internet, và các phần cứng và phần mềm khác cần thiết để truy cập và sử dụng Dịch vụ Khám phá, bao gồm nhưng không giới hạn tất cả chi phí, lệ phí, phí tổn và thuế dưới bất kỳ hình thức nào liên quan đến những quy định nói trên. Branch không chịu trách nhiệm đối với bất kỳ mất mát hoặc hư hỏng dữ liệu và thông tin liên lạc nào xảy ra hoặc bất kỳ tổn thất hoặc thiệt hại khác dưới mọi hình thức phát sinh từ các dịch vụ viễn thông và Internet.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ cố gắng hết sức để đảm bảo rằng Dịch vụ Khám phá sẽ không bị gián đoạn và quá trình truyền dữ liệu sẽ không xảy ra lỗi. Tuy nhiên, điều này không thể được đảm bảo do tính chất của Internet. Ngoài ra, quyền truy cập của bạn vào Dịch vụ Khám phá đôi khi cũng có thể bị tạm ngừng hoặc bị hạn chế để cho phép sửa chữa, bảo trì hoặc giới thiệu các cơ sở hoặc dịch vụ mới. Chúng tôi sẽ cố gắng hạn chế tần suất và thời gian gián đoạn và ngưng trệ nếu có .
CHẤM DỨT
Bạn công nhận và đồng ý rằng Branch có thể huỷ bỏ cung cấp Dịch vụ Khám phá vì bất kỳ lý do gì bất cứ lúc nào mà không cần thông báo trước. Bạn đồng ý rằng Branch sẽ không chịu trách nhiệm về việc chấm dứt thoả thuận của Branch với bạn. Những Mục mà vẫn còn hiệu lực sau khi chấm dứt hoặc hết hạn các Điều khoản này, bao gồm nhưng không giới hạn các Mục về Chấm dứt, Chính sách Quyền riêng tư & Quyền Dữ liệu, Quyền Sở hữu, Giới hạn Trách nhiệm pháp lý, Trọng tài và Từ bỏ Khiếu kiện Tập thể, và Thông báo pháp lý.
CHÍNH SÁCH QUYỀN RIÊNG TƯ& QUYỀN DỮ LIỆU
Bạn thừa nhận rằng bạn đã nhận, đọc và hiểu Chính sách Quyền riêng tư của Dịch vụ Khám phá. Bằng cách đồng ý với các Điều khoản này, bạn đồng ý cho Branch thu thập, sử dụng và tiết lộ dữ liệu, bao gồm dữ liệu cá nhân, nếu có, như được mô tả trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá của chúng tôi, bao gồm việc phân phối quảng cáo đến bạn và điều chỉnh kết quả nội dung cho bạn.
Bạn cấp cho Branch một giấy phép toàn cầu, không độc quyền, có thể cấp phép phụ, có thể chuyển nhượng sử dụng, sao chép, sửa đổi, phân phối, xuất bản, xử lý và/hoặc ẩn danh các thông tin và nội dung thu được thông qua Dịch vụ Khám phá, bao gồm nhưng không giới hạn (a) cung cấp, duy trì, tối ưu hóa và cải tiến Dịch vụ Khám phá; (b) tiến hành nghiên cứu; (c) phân tích và tổng hợp dữ liệu của bạn (bao gồm dữ liệu ẩn danh) với dữ liệu của những người dùng khác, dữ liệu được tập hợp gọi là "Dữ liệu Tổng hợp"; (d) sử dụng Dữ liệu Tổng hợp đó để tiến hành nghiên cứu và tạo dữ liệu cũng như các sản phẩm và dịch vụ phân tích, bao gồm việc cho phép Khách hàng điều chỉnh nội dung, quảng cáo hoặc ứng dụng của họ dựa trên thông tin được thu thập qua Dịch vụ Khám phá; và (d) và các nội dung khác trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
CÁC LIÊN KẾT VÀ NỘI DUNG CỦABÊN THỨ BA
Dịch vụ Khám phá có thể hiển thị hoặc chứa các liên kết đến các sản phẩm, dịch vụ, ứng dụng và trang web của bên thứ ba. Mọi ý kiến, lời khuyên, tuyên bố, dịch vụ, đề nghị hoặc thông tin khác cấu thành một phần của nội dung được thể hiện, tạo ra hoặc cung cấp bởi những người dùng khác hoặc các bên thứ ba khác trên Dịch vụ Khám phá, hoặc có thể truy cập thông qua hoặc có thể tìm thấy bằng Dịch vụ Khám phá (gọi chung là "Nội dung của bên thứ ba") là của các tác giả hoặc nhà sản xuất tương ứng chứ không phải của Branch hoặc các cổ đông, giám đốc, cán bộ, nhân viên, đại lý hoặc đại diện của Branch. Branch không kiểm soát Nội dung của bên thứ ba và không đảm bảo tính chính xác, tính toàn vẹn hoặc chất lượng của Nội dung do bên thứ ba đó cung cấp. Branch không chịu trách nhiệm thực hiện, xác nhận và không có trách nhiệm hoặc nghĩa vụ pháp lý đối với bất kỳ Nội dung nào của Bên thứ ba hoặc mọi thông tin hoặc tài liệu được quảng cáo trong các Nội dung do Bên thứ ba cung cấp. Khi sử dụng Dịch vụ Khám phá, bạn có thể gặp những nội dung mang tính xúc phạm, khiếm nhã hoặc phản cảm. Chúng tôi không có trách nhiệm hoặc nghĩa vụ trực tiếp hoặc gián tiếp đối với bất kỳ thiệt hại hoặc tổn thất nào của bạn khi bạn sử dụng hoặc tin tưởng vào bất kỳ hàng hóa, dịch vụ hoặc thông tin nào thông qua dịch vụ hoặc nội dung nào do bên thứ ba cung cấp. Bạn có trách nhiệm đánh giá thông tin, ý kiến, lời khuyên hoặc nội dung có sẵn khác trên Dịch vụ Khám phá.
Branch có thể hiển thị một số kết quả tìm kiếm nhất định dựa trên các thỏa thuận với bên thứ ba (“Kết quả Tìm kiếm được Tài trợ”), và kết quả tìm kiếm đó có thể xuất hiện ở vị trí hàng đầu với mỗi lượt tìm kiếm nhất định. Kết quả Tìm kiếm được Tài trợ xuất hiện do các thuật toán được Branch chấp nhận. Branch không đưa ra bất kỳ tuyên bố đảm bảo rằng Kết quả Tìm kiếm được Tài trợ sẽ phù hợp nhất với nhu cầu cụ thể của người dùng.
Chúng tôi có thể thay đổi hoặc ngừng bất kỳ Dịch vụ Khám phá nào và bạn đồng ý rằng chúng tôi không có nghĩa vụ phải lưu trữ, duy trì hoặc cung cấp cho bạn bản sao của bất kỳ nội dung hoặc thông tin nào mà bạn hoặc những người khác cung cấp, trừ khi luật hiện hành yêu cầu và quy định trong Chính sách Quyền riêng tư Dịch vụ Khám phá.
QUYỀN SỞ HỮU
Branch và những người cấp phép của Branch sở hữu bản quyền và tất cả các quyền sở hữu đối với Dịch vụ Khám phá, bao gồm quyền sở hữu trí tuệ và quyền sở hữu có liên quan. Bạn thừa nhận rằng Dịch vụ Khám phá được bảo vệ bởi luật bản quyền, nhãn hiệu và các luật khác của Hoa Kỳ và các quốc gia khác. Bạn đồng ý không xóa, thay đổi hoặc che giấu bất kỳ bản quyền, nhãn hiệu, nhãn hiệu dịch vụ hoặc thông báo nào khác về quyền sở hữu được tích hợp hoặc đi kèm với Dịch vụ Khám phá.
Branch có thể cung cấp cho bạn một cơ chế để cung cấp phản hồi, đề xuất và ý tưởng về Dịch vụ Khám phá ("Phản hồi"), nếu bạn chọn. Bạn đồng ý rằng Branch có thể tùy ý sử dụng Phản hồi dưới mọi hình thức của bạn cho Branch, bao gồm cả những cải tiến và sửa đổi trong tương lai đối với Dịch vụ Khám phá. Theo đó, bạn cấp cho Branch và người được nhượng quyền của Branch một giấy phép vĩnh viễn, có giá trị toàn cầu, có thể chuyển nhượng, có thể cấp giấy phép phụ, đã thanh toán đầy đủ, không thể thu hồi, miễn phí bản quyền sử dụng, sao chép, sửa đổi, tạo các sản phẩm phái sinh, phân phối và hiển thị Phản hồi theo bất kỳ cách nào, theo bất kỳ mục đích nào, theo bất kỳ phương tiện, phần mềm hoặc công nghệ nào dưới mọi hình thức ở hiện tại hoặc được phát triển trong tương lai, mà không có nghĩa vụ ghi nhận hoặc trả phí cho bạn hoặc bất cho kỳ bên thứ ba nào. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
TỪ CHỐI BẢO ĐẢM
Dịch vụ Khám phá được cung cấp "NGUYÊN TRẠNG" mà không có bất kỳ hình thức đảm bảo nào. KHÔNG GIỚI HẠN NHỮNG ĐIỀU ĐÃ NÓI Ở TRÊN, BRANCH TỪ CHỐI BẤT KỲ BẢO ĐẢMNÀO VỀ TÍNH THƯƠNG MẠI CỦA DỊCH VỤ, TÍNH PHÙ HỢP CHO MỘT MỤC ĐÍCH CỤTHỂ, TÍNH ỔN ĐỊNH, SỰ KHÔNG VI PHẠM, HOẶC TÍNH CHÍNH XÁC CỦA DỮ LIỆUVÀ BẤT KỲ BẢO ĐẢM NÀO TRONG QUÁ TRÌNH GIAO DỊCH HOẶC SỬ DỤNG THƯƠNGMẠI. Branch không bảo đảm tính chính xác, đầy đủ hoặc hữu dụng của Dịch vụ Khám phá. Bạn tự chịu rủi ro khi sử dụng và tin tưởng Dịch vụ Khám phá. MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP MIỄN TRỪ MỘT SỐ BẢO ĐẢM TRONG MỘT VÀI TRƯỜNG HỢP NHẤT ĐỊNH. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG.
GIỚI HẠN TRÁCH NHIỆM PHÁPLÝ
TRONG PHẠM VI TỐI ĐA ĐƯỢC PHÁP LUẬT CHO PHÉP VÀ NẾU CÓ BẤT KỂ QUY ĐỊNH NÀO TRÁI NGƯỢC TRONG HỢP ĐỒNG NÀY, BRANCH SẼ KHÔNG CHỊU TRÁCH NHIỆM VỀ MỌI SƠ SUẤT, SAI PHẠM, TRÁCH NHIỆM PHÁP LÝ, SỰ VI PHẠM HOẶC BẤT KỲ LÝ THUYẾT PHÁP LÝ HOẶC THỰC TẾ NÀO ĐỐI VỚI MỌI TỔN THẤT KHI SỬ DỤNG DỊCH VỤ KHÁM PHÁ HOẶC THIỆT HẠI DƯỚI MỌI HÌNH THỨC, DÙ LÀ các tổn thất trực tiếp, gián tiếp, ngẫu nhiên, đặc biệt, có tính hậu quả, hoặc có tính trừng phạt để làm gương, bao gồm nhưng không giới hạn, tổn thất về lợi nhuận, uy tín, sử dụng, dữ liệu, hay các tổn thất không được quy thành tiền khác (ngay cả khi Branch đã được thông báo về khả năng xảy ra những tổn thất như vậy), do việc bạn sử dụng Dịch vụ KHÁM PHÁ.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY LÀ MỘT PHẦN CƠ SỞ CỦA THỎA THUẬN GIỮA BẠN VÀ BRANCH VÀ SẼ ÁP DỤNG CHO TẤT CẢ CÁC KHIẾU NẠI VỀ TRÁCH NHIỆM PHÁP LÝ (VÍ DỤ: BẢO ĐẢM, SAI PHẠM, SƠ SUẤT, HỢP ĐỒNG, LUẬT PHÁP) VÀ NGAY CẢ KHI BRANCH ĐÃ ĐƯỢC THÔNG BÁO VỀ KHẢ NĂNG XẢY RA BẤT KỲ THIỆT HẠI NÀO NHƯ VẬY.
MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP GIỚI HẠN HOẶC MIỄN TRỪ TRÁCH NHIỆM PHÁP LÝ. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG. ĐIỀU KHOẢN GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY SẼ ĐƯỢC ÁP DỤNG ĐẦY ĐỦ ĐỐI VỚI CƯ DÂN CỦA BANG NEW JERSEY.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ không chịu trách nhiệm về (i) những tổn thất không phát sinh từ thiếu sót của chúng tôi, hoặc (ii) bất kỳ tổn thất nào trong kinh doanh (bao gồm mất lợi nhuận, doanh thu, hợp đồng, tiết kiệm dự kiến, dữ liệu, uy tín hoặc chi tiêu lãng phí), hoặc (iii) mọi tổn thất gián tiếp hoặc do hậu quả mà cả bạn và chúng tôi đều không lường trước được khi bạn bắt đầu sử dụng Dịch vụ Khám phá. Chúng tôi sẽ không chịu trách nhiệm về mọi sự chậm trễ hoặc việc không tuân thủ các nghĩa vụ của chúng tôi theo các điều kiện trong hợp đồng này nếu sự chậm trễ hoặc việc không tuân thủ đó phát sinh từ bất kỳ nguyên nhân nào nằm ngoài tầm kiểm soát của chúng tôi. Luật pháp của một số quốc gia không cho phép một số hoặc tất cả các giới hạn được mô tả ở trên. Nếu các luật này được áp dụng, thì một số hoặc tất cả các giới hạn ở trên có thể không áp dụng cho bạn và bạn có thể có các quyền bổ sung.
TRỌNG TÀIVÀ TỪ BỎ KHIẾU KIỆN TẬP THỂ
BẠN NÊN ĐỌC KỸ MỤC NÀY, VÌ NÓ CÓ THỂ ẢNH HƯỞNG ĐÁNG KỂ ĐẾN CÁC QUYỀN HỢP PHÁP CỦA BẠN, BAO GỒM CẢ QUYỀN KHỞI KIỆN RA TÒA.
Phạm vi: Bạn và Branch đồng ý rằng các Điều khoản này ảnh hưởng đến thương mại liên tiểu bang và Đạo luật Trọng tài Liên bang quy định việc giải thích và thực thi các điều khoản trọng tài này. Mục này được dùng để giải thích luật theo nghĩa rộng và điều chỉnh luật áp dụng đối với bất kỳ tranh chấp giữa hai bên, bao gồm nhưng không giới hạn các khiếu nại phát sinh liên quan đến bất kỳ khía cạnh nào của mối quan hệ giữa hai bên, bất kể dựa trên hợp đồng, sai phạm, luật định, gian lận, khai báo sai hoặc bất kỳ lý thuyết pháp lý nào khác; các khiếu nại phát sinh trước các Điều khoản này hoặc bất kỳ thỏa thuận nào trước đó (bao gồm, nhưng không giới hạn, các khiếu nại liên quan đến quảng cáo); và các khiếu nại có thể phát sinh sau khi chấm dứt các Điều khoản này. Các khiếu nại nằm ngoài các giới hạn nêu trên bao gồm việc khiếu kiện về một số quyền sở hữu trí tuệ và các khiếu nại nhỏ ra tòa án, như được quy định dưới đây.
Giải quyết Tranh chấp Banđầu: Bạn có thể liên hệ với chúng tôi theo địa chỉ info@branch.io để giải quyết bất kỳ mối quan ngại nào liên quan đến Dịch vụ Khám phá. Branch có thể giải quyết nhanh chóng hầu hết các mối quan ngại theo yêu cầu của người dùng của chúng tôi. Bạn và Branch đồng ý nỗ lực tốt đa thực hiện quy trình giải quyết tranh chấp nội bộ của Branch đối với mọi tranh chấp, khiếu nại, thắc mắc hoặc bất đồng và tham gia đàm phán có thiện chí, đó sẽ là điều kiện để một trong hai bên khởi kiện hoặc bắt đầu quá trình giải quyết tranh chấp bằng trọng tài.
Ràng buộc tuân thủTrọng tài: Nếu các bên không thống nhất được giải pháp trong khoảng thời gian ba mươi (30) ngày kể từ thời điểm bắt đầu giải quyết tranh chấp không chính thức theo điều khoản giải quyết tranh chấp ban đầu, thì một trong hai bên có thể bắt đầu quá trình giải quyết tranh chấp qua Ràng buộc tuân thủ Trọng tài như là cách duy nhất để giải quyết khiếu nại, tuân theo các ngoại lệ và các điều khoản được nêu dưới đây. Trừ khi được nêu dưới đây, mọi khiếu nại mà bạn có thể có đối với Branch phải được giải quyết thông qua hình thức ràng buộc tuân thủ Trọng tài của Hiệp hội Trọng tài Hoa Kỳ (American Arbitration Association, “AAA”) bằng cách sử dụng Quy tắc Trọng tài Người tiêu dùng, như được sửa đổi theo các Điều khoản này và sẽ do AAA đảm nhận và do một trọng tài viên duy nhất giải quyết. Có thể xem các quy tắc của AAA tại địa chỉ www.adr.org hoặc bằng cách gọi điện cho AAA theo số 1-800-778-7879. Trọng tài viên phải tuân thủ các Điều khoản ở đây.
Trọng tài viên, chứ không phải bất kỳ tòa án hoặc cơ quan liên bang, tiểu bang hoặc địa phương nào, sẽ có thẩm quyền duy nhất giải quyết tất cả các tranh chấp phát sinh liên quan đến việc diễn giải, khả năng áp dụng, khả năng thực thi hoặc việc lập các Điều khoản này, bao gồm nhưng không giới hạn bất kỳ khiếu nại nào cho rằng tất cả hoặc bất kỳ phần nào của các Điều khoản này vô hiệu hoặc mất hiệu lực, hoặc khiếu nại về tuân thủ quá trình ràng buộc tuân thủ trọng tài hay không. Trọng tài viên sẽ được trao quyền để đưa ra bất kỳ biện pháp giải quyết khả dụng nào tại tòa án theo luật pháp hoặc theo luật công bằng. Quyết định của trọng tài viên sẽ được lập thành văn bản và có giá trị ràng buộc các bên và có giá trị như một phán quyết bởi một tòa án có thẩm quyền.
Bạn hiểu và đồng ý rằng khi tham gia các Điều khoản này, bạn và Branch đều từ bỏ quyền được xét xử bởi bồi thẩm đoàn hoặc được xét xử trước một thẩm phán tại một tòa án công. Nếu không có điều khoản trọng tài này, bạn và Branch có thể đã có quyền hoặc cơ hội đưa tranh chấp ra tòa án, trước một thẩm phán hoặc bồi thẩm đoàn và/hoặc tham gia hoặc được đại diện trong một vụ kiện do những người khác đệ trình lên tòa án (bao gồm các vụ kiện tập thể). Các quyền khác mà bạn sẽ có nếu ra tòa, chẳng hạn như quyền kháng cáo và quyền đối với một số loại khám phá nhất định, có thể bị hạn chế hơn hoặc cũng có thể bị từ bỏ.
Nếu bạn là cư dân ở Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài có thể diễn ra tại quận nơi bạn cư trú tại thời điểm nộp đơn. Đối với các cá nhân cư trú bên ngoài Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài sẽ bắt đầu tại Tiểu bang California, Hoa Kỳ. Bạn và Branch cũng đồng ý tuân thủ phán quyết của bất kỳ tòa án liên bang hoặc tiểu bang nào ở Quận Bắc California để tham gia thể thức trọng tài, để duy trì các thủ tục trong khi chờ quá trình ràng buộc tuân thủ trọng tài, hoặc để xác nhận, sửa đổi, bãi nại hoặc thực hiện phán quyết của trọng tài viên.
Chi phí Trọngtài: Thanh toán tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn theo quy định của AAA, trong trường hợp bạn đang kích hoạt thể thức trọng tài đối với Branch và giá trị của khoản bồi thường bạn yêu cầu là mười ngàn đô la (10.000 USD) hoặc ít hơn, thì Branch sẽ tạm ứng tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn do AAA quy định (tùy thuộc vào khoản bồi thường như quy định dưới đây). Nếu các trường hợp trong câu trước được áp dụng, nhưng giá trị của khoản bồi thường được yêu cầu là hơn mười ngàn đô la (10.000 USD) và bạn chứng minh với trọng tài viên rằng các chi phí và phí tổn đó sẽ đắt hơn nhiều so với thủ tục tòa án, thì Branch sẽ thanh toán số tiền của bất kỳ khoản chi phí và phí tổn nào như vậy mà trọng tài viên xác định là cần thiết để ngăn chặn quá trình ràng buộc tuân thủ trọng tài đắt hơn nhiều so với thủ tục tòa án (tùy thuộc vào khoản bồi hoàn như quy định dưới đây). Trong trường hợp trọng tài viên xác định rằng tất cả các khiếu nại của bạn theo thể thức trọng tài thiếu cơ sở theo Quy Trình Tố Tụng Dân Sự Liên Bang 11, bạn đồng ý hoàn trả cho Branch tất cả các chi phí và phí tổn mà Branch đã ứng trước và có nghĩa vụ trả lại theo quy định của AAA.
Từ bỏ Khiếu kiện Tậpthể: BẠN HIỂU VÀ ĐỒNG Ý RẰNG BẠN VÀ BRANCH ĐỀU SẼ ĐƯỢC PHÂN XỬ THÔNG QUA TRỌNG TÀI VỚI TƯ CÁCH CÁ NHÂN CỦA BẠN, KHÔNG PHẢI VỚI TƯ CÁCH LÀ ĐẠI DIỆN HOẶC THÀNH VIÊN CỦA MỘT VỤ KHỞI KIỆN TẬP THỂ. Điều này có nghĩa là bạn và Branch không được tham gia khiếu nại với bất kỳ cá nhân hoặc tổ chức nào khác và sẽ không có thẩm quyền trong bất kỳ tranh chấp nào được phân xử liên quan đến khiếu kiện tập thể. Nếu bất kỳ tòa án hoặc trọng tài viên nào xác định rằng việc từ bỏ khiếu kiện tập thể đề ra trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này là vô hiệu hoặc không thể thi hành vì bất kỳ lý do nào hoặc thể thức trọng tài có thể sẽ được áp dụng đối với khiếu kiện thể, thì các điều khoản trọng tài trong mục này sẽ được coi là vô hiệu toàn bộ và các bên sẽ được coi là không đồng ý phân xử tranh chấp.
Ngoại lệ: Bất kể các bên quyết định giải quyết tất cả các tranh chấp thông qua trọng tài, một trong hai bên có thể khởi kiện lên tòa án tiểu bang hoặc liên bang để bảo vệ quyền sở hữu trí tuệ của mình (nghĩa là bằng sáng chế, bản quyền, quyền nhân thân, thương hiệu và bí mật thương mại, không áp dụng đối với quyền riêng tư hoặc quyền công khai). Một trong hai bên cũng có thể yêu cầu giải quyết các khiếu nại nhỏ tại tòa án đối với các tranh chấp hoặc khiếu nại trong phạm vi tài phán của tòa án đó.
Quyền chọn không thamgia: Bạn có quyền chọn không tham gia và không bị ràng buộc theo các điều khoản về từ bỏ thể thức trọng tài và khiếu kiện tập thể được quy định trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này bằng cách gửi thông báo bằng văn bản về quyết định không tham gia của bạn tới địa chỉ sau đây: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Thông báo phải được gửi trong vòng 30 ngày kể từ ngày 15 tháng 11 năm 2018, hoặc kể từ lần đầu tiên bạn sử dụng Dịch vụ Khám phá, tùy theo trường hợp nào xảy ra sau, nếu không, bạn sẽ chịu sự ràng buộc của thể thức trọng tài cho các tranh chấp theo các điều khoản trong những đoạn đó. Nếu bạn chọn không tham gia các điều khoản trọng tài này, Branch cũng sẽ không bị ràng buộc theo các điều khoản đó.
Những thay đổi đối với Mụcnày: Branch sẽ thông báo trước ba mươi (30) ngày về bất kỳ thay đổi nào có ảnh hưởng đến nội dung của mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể bằng cách cập nhật các Điều khoản này, gửi tin nhắn hoặc thông báo cho bạn khi bạn sử dụng Dịch vụ Khám phá. Các bản sửa đổi sẽ có hiệu lực sau ba mươi (30) ngày kể từ khi chúng được cập nhật trong các Điều khoản này hoặc được gửi cho bạn.
Những thay đổi đối với mục này sẽ chỉ áp dụng cho các khiếu nại phát sinh sau ngày thứ ba mươi (30). Nếu tòa án hoặc trọng tài viên quyết định rằng tiểu mục này về "Những thay đổi đối với Mục này" là không thể thi hành hoặc hợp lệ, thì tiểu mục này sẽ bị loại khỏi mục “Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể” và tòa án hoặc trọng tài viên sẽ áp dụng mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể đầu tiên hiện hữu sau khi bạn bắt đầu sử dụng Dịch vụ Khám phá.
CÁC THÔNG BÁO PHÁPLÝ
Luật điềuchỉnh. Các Điều khoản này và tất cả các vấn đề phát sinh liên quan đến các Điều khoản này sẽ chịu sự điều chỉnh của luật của Tiểu bang California, mà không xét đến mâu thuẫn của các điều khoản luật; ngoại trừ Công ước Liên hợp quốc về Hợp đồng Mua bán Hàng hóa Quốc tế.
Nơi xử án. Bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào phát sinh liên quan đến các Điều khoản này và không chịu sự ràng buộc của thể thức trọng tài sẽ được tiến hành tại các tòa án tiểu bang hoặc liên bang đặt tại Quận Bắc California. Theo đó bạn và Branch đồng ý tuân theo thẩm quyền tài phán của tòa án và đồng ý rằng đó là nơi phân xử phù hợp đối với bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào.
Thể thức Tống đạt. Bạn cũng đồng ý nhận tống đạt qua đường bưu điện, và theo đó từ bỏ bất kỳ nơi xét xử nào khác.
Không từ bỏ. Việc chúng tôi không thực thi bất kỳ quyền hoặc quy định nào trong các Điều khoản này sẽ không có nghĩa chúng tôi từ bỏ quyền hoặc quy định đó trừ khi được chúng tôi công nhận và đồng ý bằng văn bản.
Chuyển nhượng. Bạn không thể chuyển nhượng, chuyển giao hoặc cấp phép phụ các Điều khoản này trừ khi có sự đồng ý trước bằng văn bản của Branch. Branch có thể chuyển giao và chuyển nhượng bất kỳ quyền và nghĩa vụ nào của mình theo các Điều khoản này một cách tự do và không cần sự cho phép nào.
Thời hiệu: Bạn đồng ý rằng bất kể quy định hoặc luật nào ngược lại, mọi khiếu nại phát sinh liên quan đến Dịch vụ Khám phá phải được thực hiện trong vòng một (1) năm sau khi đưa ra lý do khởi kiện. Nếu không, lý do khởi kiện đó sẽ vĩnh viễn không được chấp nhận. Bất kể những điều đã nói ở trên, thời quy định hạn chế này sẽ không áp dụng cho cư dân của bang New Jersey.
Tiêu đề mục: Tiêu đề mục trong các Điều khoản này chỉ nhằm mục đích thuận tiện và không có hiệu lực pháp lý hoặc hợp đồng.
Toàn bộ thỏathuận. Các Điều khoản này, cùng với Chính sách Quyền riêng tư của Dịch vụ Khám phá và bất kỳ thông báo pháp lý nào khác hoặc các điều khoản và điều kiện bổ sung hoặc các chính sách điều chỉnh việc sử dụng Dịch vụ Khám phá, sẽ cấu thành toàn bộ thỏa thuận giữa bạn và Branch liên quan đến Dịch vụ Khám phá. Trừ khi được nêu rõ ràng ở đây, nếu bất kỳ điều khoản nào trong các Điều khoản này bị tòa án có thẩm quyền coi là không hợp lệ, thì việc không hợp lệ của điều khoản đó sẽ không ảnh hưởng đến sự hợp lệ của các điều khoản còn lại trong các Điều khoản này, và chúng vẫn có hiệu lực đầy đủ.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Ngoài ra, bạn còn được bảo vệ bởi luật pháp của quốc gia bạn cư trú. Cả hai bên đều đồng ý tuân theo thẩm quyền không độc quyền của các tòa án thuộc Tiểu bang California, điều đó có nghĩa là bạn có thể đưa ra khiếu nại để thực thi quyền bảo vệ người tiêu dùng của mình liên quan đến các Điều khoản này ở California hoặc ở quốc gia thuộc EU mà bạn sinh sống. Nếu bạn cư trú ở EU, Ủy ban Châu Âu cung cấp một nền tảng trực tuyến để giải quyết tranh chấp tại địa chỉ: https://ec.europa.eu/consumers/odr. Chúng tôi không tham gia nền tảng này vì vậy nếu bạn muốn lưu ý cho chúng tôi về một vấn đề, vui lòng liên hệ với chúng tôi.
LIÊN HỆ VỚI CHÚNG TÔI
Nếu bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến các Điều khoản này, vui lòng liên hệ với chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
ข้อกำหนดและเงื่อนไขของ Discoveryสำหรับผู้ใช้ปลายทาง
อัปเดตล่าสุดวันที่ 11 มิถุนายน 2020
บทนำ
Branch Metrics, Inc. ("Branch" "เรา" หรือ "พวกเรา") ให้บริการการค้นหา ("บริการ Discovery") ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้ผลลัพธ์ตามบริบทและลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง (“ผู้ใช้” หรือ “ผู้ใช้หลายคน”) เข้าถึงได้ง่ายขึ้นเพื่อดำเนินการให้เสร็จสิ้น (เช่นค้นหาร้านอาหารใกล้เคียง) การยินยอมตามข้อกำหนดเหล่านี้หรือการใช้บริการ Discovery ในแอปที่ผสานรวมกับบริการ Discovery แสดงว่าคุณยอมรับที่จะผูกพันตามข้อกำหนดและเงื่อนไขการค้นหาของผู้ใช้ปลายทางเหล่านี้ (“ข้อกำหนด”) การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณรับรองว่าคุณได้รับอนุญาตให้ยอมรับข้อกำหนดเหล่านี้ หากคุณไม่ยอมรับข้อกำหนดและเงื่อนไขของ DISCOVERY สำหรับผู้ใช้ปลายทางเหล่านี้ อย่าใช้ฟังก์ชั่นการสืบค้นเนื้อหาในแอปที่ใช้บริการ Discovery ของเรา
ประกาศสำคัญ: ข้อกำหนดเหล่านี้อยู่ภายใต้อนุญาโตตุลาการที่มีผลผูกพันและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม โปรดอ่านอย่างละเอียด
การอ้างอิงถึง "คุณ" หรือ "ของคุณ" ตามความเกี่ยวข้องทั้งหมดหมายถึงบุคคลที่เข้าถึง ใช้งาน และ / หรือมีส่วนร่วมในบริการ Discovery ในลักษณะใด ๆ และทายาท ผู้รับมอบหมาย และผู้สืบทอดของคุณแต่ละคน หากคุณใช้บริการ Discovery ในนามของนิติบุคคล คุณแสดงและรับรองว่าคุณมีอำนาจในการผูกมัดนิติบุคคลนั้น การยอมรับข้อกำหนดของคุณจะถือว่าเป็นการยอมรับโดยนิติบุคคลนั้นและ "คุณ" และ "ของคุณ" ในที่นี้จะหมายถึงนิติบุคคลนั้น กรรมการ เจ้าหน้าที่ พนักงาน และตัวแทนของนิติบุคคล
เราอาจทำการเปลี่ยนแปลงข้อกำหนดเหล่านี้เป็นครั้งคราว เมื่อเราดำเนินการดังกล่าวเราจะแก้ไขวันที่ "อัปเดตล่าสุด" ที่ระบุไว้ข้างต้น เป็นความรับผิดชอบของคุณในการตรวจสอบข้อกำหนดเหล่านี้บ่อยครั้งและรับทราบการเปลี่ยนแปลงใด ๆ เวอร์ชันปัจจุบันของข้อกำหนดเหล่านี้จะแทนที่เวอร์ชันก่อนหน้าทั้งหมด คุณยอมรับว่าการที่คุณยังคงใช้แอพที่ใช้บริการ Discovery ของเราหลังจากที่มีการเผยแพร่การเปลี่ยนแปลงดังกล่าวจะถือว่าคุณยอมรับข้อกำหนดที่มีการแก้ไขดังกล่าว
โปรดทราบว่าข้อกำหนดเหล่านี้มีผลบังคับใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าหรือนิติบุคคลอื่น ๆ สำหรับข้อกำหนดที่มีผลบังคับใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch รวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการบริการ Discovery โปรดอ่านข้อกำหนดของ Branch ที่โพสต์ไว้ ที่นี่ นอกจากนี้คุณควรตรวจสอบข้อกำหนดและเงื่อนไขใด ๆ ที่ลูกค้าหรือนิติบุคคลอื่นอาจบังคับใช้กับคุณผ่านการใช้แอปหรือเว็บไซต์ของมัน
คุณสมบัติที่จะเข้าใช้
บริการ Discovery ไม่ได้มีไว้สำหรับผู้ที่มีอายุต่ำกว่า 13 ปี (และในบางเขตอำนาจศาลที่อายุต่ำกว่า 16 ปี) การใช้บริการ Discovery แสดงว่าคุณแสดงและรับรองว่าคุณมีอายุอย่างน้อย 13 ปีขึ้นไป หากกฎหมายกำหนดให้คุณมีอายุมากขึ้นเพื่อให้ Branch สามารถให้บริการ Discovery แก่คุณได้โดยไม่ต้องได้รับความยินยอมจากผู้ปกครอง
ใบอนุญาตให้ใช้บริการ DISCOVERY
Branch จะให้สิทธิ์การใช้งานแบบ จำกัด ทั่วโลก ไม่สามารถโอนได้ ไม่ผูกขาด และเพิกถอนได้เพื่อใช้บริการ Discovery หากคุณปฏิบัติตามข้อกำหนดและเงื่อนไขเหล่านี้ สิทธิ์ของคุณในการใช้บริการ Discovery ถูกจำกัดโดยข้อกำหนดและเงื่อนไขทั้งหมดที่กำหนดไว้ในข้อกำหนดเหล่านี้และข้อกำหนดอื่น ๆ ที่ลูกค้าของเราอาจบังคับใช้กับคุณ
การใช้บริการ DISCOVER ของเรานโยบายและข้อจำกัด
คุณเป็นผู้รับผิดชอบแต่เพียงผู้เดียวสำหรับเนื้อหาใด ๆ และข้อความอื่น ๆ ที่คุณส่งในแบบสืบค้นหรือข้อมูลที่คุณส่งผ่านหรือกับบริการ Discovery คุณยอมรับว่าในการใช้บริการ Discovery คุณจะ:
- ปฏิบัติตามกฎหมายที่เกี่ยวข้องทั้งหมด รวมถึง แต่ไม่จำกัดเพียงกฎหมายความเป็นส่วนตัว กฎหมายทรัพย์สินทางปัญญา กฎหมายต่อต้านสแปม และข้อกำหนดด้านกฎระเบียบ
- ไม่ส่งเนื้อหาใด ๆ ที่มีไวรัสซอฟต์แวร์หรือรหัสคอมพิวเตอร์ ไฟล์ หรือโปรแกรมอื่น ๆ ที่ออกแบบมาเพื่อขัดขวาง ทำลาย หรือ จำกัดการทำงานของซอฟต์แวร์หรือฮาร์ดแวร์ของคอมพิวเตอร์หรืออุปกรณ์โทรคมนาคมใด ๆ
- ไม่รบกวนหรือขัดขวางบริการ Discovery หรือเซิร์ฟเวอร์หรือเครือข่ายที่เชื่อมต่อกับ บริการ Discovery หรือไม่ปฏิบัติตามข้อกำหนด ขั้นตอน นโยบาย หรือข้อบังคับใด ๆ ของเครือข่ายที่เชื่อมต่อกับบริการ Discovery
- ไม่พัฒนา สนับสนุน หรือใช้เครื่องมืออัตโนมัติใด ๆ (เช่นโรบ็อต สไปเดอร์) เพื่อเข้าถึงหรือใช้บริการ Discovery หรือดึงข้อมูลจำนวนมากจากบริการ Discovery หรือคัดลอกข้อมูลจากบริการ Discovery
- ไม่หลีกเลี่ยงหรือปิดใช้งานการจัดการสิทธิ์ทางดิจิทัล กฎการใช้งาน หรือคุณสมบัติอื่น ๆ ของบริการ Discovery
- ไม่ทำวิศวกรรมย้อนกลับ ดีคอมไพล์ ถอดแยกกลุ่มข้อมูล ถอดรหัสหรือพยายามหาซอร์สโค้ดสำหรับบริการ Discovery หรือเทคโนโลยีที่เกี่ยวข้องใด ๆ ที่ไม่ใช่โอเพนซอร์ส และ
- ห้ามมีส่วนร่วมใน "การทำโครงร่าง" "การจำลอง" หรือการจำลองรูปลักษณ์หรือการทำงานของบริการ Discovery
คุณรับทราบและยอมรับว่าการใช้บริการ Discovery ของคุณขึ้นอยู่กับการเข้าถึงบริการโทรคมนาคมและอินเทอร์เน็ต คุณมีหน้าที่รับผิดชอบแต่เพียงผู้เดียวในการจัดหาและบำรุงรักษาบริการโทรคมนาคมและอินเทอร์เน็ตทั้งหมดรวมถึงฮาร์ดแวร์และซอฟต์แวร์อื่น ๆ ที่จำเป็นในการเข้าถึงและใช้บริการ Discovery รวมถึงแต่ไม่จำกัดเพียงต้นทุน ค่าธรรมเนียม ค่าใช้จ่าย และภาษีใด ๆ และทั้งหมดที่เกี่ยวข้องกับสิ่งที่กล่าวมาข้างต้น Branch จะไม่รับผิดชอบต่อการสูญเสียหรือความเสียหายของข้อมูล การสื่อสารที่สูญหาย หรือการสูญเสียหรือความเสียหายอื่นใดที่เกิดขึ้นจากบริการโทรคมนาคมและอินเทอร์เน็ตดังกล่าว
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่เป็นประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณอาจมีผลต่อไปนี้: เราจะพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าความพร้อมใช้งานของบริการ Discovery จะไม่สะดุดและการส่งข้อมูลจะปราศจากข้อผิดพลาด อย่างไรก็ตามเนื่องจากลักษณะของอินเทอร์เน็ตจึงไม่สามารถรับประกันได้ นอกจากนี้การเข้าถึงบริการ Discovery ของคุณอาจถูกระงับหรือจำกัดเป็นครั้งคราวเพื่ออนุญาตให้มีการซ่อมแซม บำรุงรักษา หรือเพิ่มสิ่งอำนวยความสะดวกหรือบริการใหม่ ๆ เราจะพยายามจำกัดความถี่และระยะเวลาของการระงับหรือข้อจำกัดดังกล่าว
การยุติ
คุณรับทราบและยอมรับว่า Branch อาจยุติการให้บริการ Discovery ตามดุลยพินิจของ Branch แต่เพียงผู้เดียวโดยไม่ต้องแจ้งให้ทราบล่วงหน้าไม่ว่าด้วยเหตุผลใด ๆ เมื่อใดก็ได้ คุณยอมรับว่า Branch จะไม่ต้องรับผิดต่อคุณเมื่อ Branch ยุติการให้บริการ หัวข้อเหล่านั้นที่โดยธรรมชาติแล้วถูกคาดหวังอย่างสมเหตุสมผลว่าจะยังคงมีอยู่จะไม่ถูกยกเลิกหรือหมดอายุตามข้อกำหนดเหล่านี้ ซึ่งรวมถึงแต่ไม่จำกัดเพียงหัวข้อเกี่ยวกับการยุติ นโยบายความเป็นส่วนตัวและสิทธิ์ในข้อมูล สิทธิ์ในกรรมสิทธิ์ การจำกัดความรับผิด และการอนุญาโตตุลาการและการสละสิทธิ์การดำเนินการแบบกลุ่ม และประกาศทางกฎหมาย
นโยบายความเป็นส่วนตัวและสิทธิ์ข้อมูล
คุณรับทราบว่าคุณได้รับ อ่าน และเข้าใจนโยบายความเป็นส่วนตัวของ Discovery การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณยอมรับการเก็บรวบรวม การใช้และการเปิดเผยข้อมูลของ Branch ซึ่งรวมถึงข้อมูลส่วนบุคคลตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery รวมถึงเพื่อแสดงโฆษณาให้กับคุณและปรับแต่งผลลัพธ์ของเนื้อหาให้เหมาะกับคุณ
คุณให้สิทธิ์การใช้งานทั่วโลก แบบไม่ผูกขาด อนุญาตช่วงต่อได้และถ่ายโอนได้แก่ Branch เพื่อใช้ คัดลอก แก้ไข แจกจ่าย เผยแพร่ ประมวลผลและ / หรือไม่ระบุตัวตนข้อมูลและเนื้อหาที่รวบรวมผ่านบริการ Discovery รวมถึงแต่ไม่จำกัดเพียง (ก) ให้ ดูแลรักษา เพิ่มประสิทธิภาพ และปรับปรุงบริการ Discovery (ข) ทำการวิจัย (ค) วิเคราะห์และรวบรวมข้อมูลของคุณ (รวมถึงข้อมูลที่ไม่ระบุตัวตน) กับข้อมูลของผู้ใช้รายอื่น ข้อมูลรวมดังกล่าวเป็น "ข้อมูลรวม" (ง) ใช้ข้อมูลรวมดังกล่าวเพื่อทำการวิจัยและสร้างข้อมูลและการวิเคราะห์ผลิตภัณฑ์และบริการ รวมถึงเพื่อให้ลูกค้าสามารถปรับแต่งเนื้อหา โฆษณา หรือแอปของพวกเขาตามข้อมูลที่รวบรวมผ่านบริการ Discovery และ (ง) ตามที่อธิบายไว้เป็นอย่างอื่นในนโยบายความเป็นส่วนตัวของ Discovery คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
ลิงก์และเนื้อหาของบุคคลที่สาม
บริการ Discovery อาจแสดงหรือมีลิงก์ไปยังผลิตภัณฑ์ บริการ แอป และเว็บไซต์ของบุคคลที่สาม ความคิดเห็น คำแนะนำ คำชี้แจง บริการ ข้อเสนอ หรือข้อมูลอื่นใดที่เป็นส่วนหนึ่งของเนื้อหาที่แสดงออก ประพันธ์ หรือจัดทำโดยผู้ใช้รายอื่นหรือบุคคลที่สามอื่น ๆ ในบริการ Discovery หรือซึ่งสามารถเข้าถึงได้ผ่านหรืออาจอยู่โดยใช้บริการ Discovery (เรียกรวมกันว่า "เนื้อหาของบุคคลที่สาม") เป็นของผู้แต่งหรือผู้ผลิตที่เกี่ยวข้องและไม่ใช่ของ Branch หรือผู้ถือหุ้น กรรมการ เจ้าหน้าที่ พนักงาน ตัวแทน หรือผู้แทน Branch ไม่ได้ควบคุมเนื้อหาของบุคคลที่สามและไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือคุณภาพของเนื้อหาของบุคคลที่สามดังกล่าว Branch ไม่รับผิดชอบต่อการปฏิบัติงาน ไม่รับรอง และไม่รับผิดชอบหรือรับผิดต่อเนื้อหาของบุคคลที่สามหรือข้อมูลหรือเนื้อหาใด ๆ ที่โฆษณาในเนื้อหาของบุคคลที่สาม เมื่อใช้บริการ Discovery คุณอาจพบเนื้อหาที่ไม่เหมาะสม หยาบคาย หรือน่ารังเกียจ เราไม่รับผิดชอบหรือรับผิดไม่ว่าทางตรงหรือทางอ้อมสำหรับความเสียหายหรือการสูญเสียใด ๆ ที่เกิดขึ้นกับคุณโดยการใช้หรือการพึ่งพาสินค้า บริการ หรือข้อมูลใด ๆ ที่มีอยู่ในหรือผ่านบริการของบุคคลที่สามหรือเนื้อหาของบุคคลที่สาม เป็นความรับผิดชอบของคุณในการประเมินข้อมูล ความคิดเห็น คำแนะนำ หรือเนื้อหาอื่น ๆ ที่มีอยู่ในและผ่านบริการ Discovery
Branch อาจเพิ่มผลการค้นหาบางรายการ โดยขึ้นอยู่กับการตกลงกับบุคคลที่สาม (“ผลการค้นหาที่ได้รับการสนับสนุน”) ซึ่งอาจแสดงเป็นผลลัพธ์แรกหรือแสดงผลลัพธ์มากกว่าในการค้นหาใด ๆ จะแสดงผลลัพธ์การค้นหาที่ได้รับการสนับสนุนซึ่งเป็นผลมาจากอัลกอริทึมที่ใช้โดย Branch Branch ไม่ให้การรับรองว่าผลการค้นหาที่ได้รับการสนับสนุนจะเหมาะสมกับความต้องการเฉพาะของผู้ใช้มากที่สุด
เราอาจเปลี่ยนแปลงหรือยกเลิกบริการ Discovery ใด ๆ และคุณยอมรับว่าเราไม่มีภาระผูกพันในการจัดเก็บ บำรุงรักษา หรือจัดหาสำเนาของเนื้อหาหรือข้อมูลใด ๆ ที่คุณหรือผู้อื่นมอบให้ ยกเว้นตามขอบเขตที่กฎหมายที่เกี่ยวข้องกำหนดและตามที่ระบุไว้ในนโยบายความเป็นส่วนตัวของ Discovery
สิทธิในทรัพย์สิน
Branch และผู้อนุญาตของ Branch เป็นเจ้าของสิทธิ์ กรรมสิทธิ์ และผลประโยชน์ทั้งหมดในบริการ Discovery แต่เพียงผู้เดียว รวมถึงทรัพย์สินทางปัญญาและกรรมสิทธิ์ที่เกี่ยวข้องทั้งหมด คุณรับทราบว่าบริการ Discovery ได้รับการคุ้มครองตามกฎหมายลิขสิทธิ์ เครื่องหมายการค้า และกฎหมายอื่น ๆ ของสหรัฐอเมริกาและประเทศอื่น ๆ คุณยอมรับที่จะไม่ลบ เปลี่ยนแปลง หรือปิดบังลิขสิทธิ์ เครื่องหมายการค้า เครื่องหมายบริการ หรือประกาศเกี่ยวกับกรรมสิทธิ์อื่น ๆ ที่รวมอยู่ในหรือมาพร้อมกับบริการ Discovery
Branch อาจให้กลไกในการให้คำติชม ข้อเสนอแนะ และแนวคิดเกี่ยวกับบริการการค้นพบ ("คำติชม") หากคุณเลือก คุณยอมรับว่า Branch อาจใช้คำติชมที่คุณให้แก่ Branch ในทางใดทางหนึ่งตามดุลยพินิจของ Branch แต่เพียงผู้เดียว รวมถึงการปรับปรุงและการปรับเปลี่ยนบริการ Discovery ในอนาคต ในที่นี้คุณให้สิทธิ์การใช้งานแบบถาวร ทั่วโลก ถ่ายโอนได้เต็มที่ อนุญาตช่วงต่อได้ ที่ชำระเต็มจำนวน ไม่สามารถเพิกถอนได้ ปลอดค่าลิขสิทธิ์แก่ Branch และผู้ได้รับมอบหมายของ Branch เพื่อใช้ ทำซ้ำ แก้ไข สร้างผลงานลอกเลียนแบบจาก แจกจ่าย และแสดงคำติชมด้วยวิธีการใด ๆ เพื่อวัตถุประสงค์ใด ๆ ในสื่อ ซอฟต์แวร์ หรือเทคโนโลยีใด ๆ ที่มีอยู่ในปัจจุบันหรือพัฒนาขึ้นในอนาคตโดยไม่มีข้อผูกมัดใด ๆ ในการระบุแหล่งที่มาหรือค่าตอบแทนแก่คุณหรือบุคคลที่สาม คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
การปฏิเสธการรับประกัน
บริการ Discovery มีให้ "ตามสภาพ" โดยไม่มีการรับประกันใด ๆ โดยไม่จำกัดในสิ่งที่กล่าวมาข้างต้น Branch จะปฏิเสธอย่างชัดเจนในการรับประกันใด ๆ เกี่ยวกับความสามารถในการซื้อขาย ความเหมาะสมสำหรับวัตถุประสงค์เฉพาะ การใช้งานที่เงียบสงบ การไม่ละเมิด หรือความถูกต้องของข้อมูล และการรับประกันใด ๆ ที่เกิดขึ้นจากขั้นตอนการจัดการหรือการใช้งานการค้า Branch ไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือประโยชน์ของบริการ Discovery คุณใช้และพึ่งพาบริการ Discovery โดยยอมรับความเสี่ยงเอง เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการยกเว้นการรับประกันบางประเภทในสถานการณ์บางประเภท ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจใช้ไม่ได้
ข้อจำกัดความรับผิด
ตามขอบเขตสูงสุดที่กฎหมายอนุญาตและไม่เกี่ยวข้องกับเงื่อนไขใด ๆ ก็ตาม Branch จะไม่ต้องรับผิดภายใต้สัญญาใด ๆ ต่อความประมาท การละเมิดทางแพ่ง ความรับผิดอย่างเข้มงวด การละเมิดหรือทฤษฎีอื่น ๆ ตามกฎหมายหรือตามความเหมาะสมสำหรับการสูญเสียของการใช้บริการ Discovery หรือความเสียหายไม่ว่าในรูปแบบใดไม่ว่าจะเป็นความเสียหายทางตรง ทางอ้อม โดยบังเอิญ พิเศษ ที่เป็นผลสืบเนื่อง หรือเป็นแบบอย่าง รวมถึงแต่ไม่จำกัดเพียงความเสียหายจากการสูญเสียผลกำไร ค่าความนิยม การใช้ ข้อมูล หรือความสูญเสียที่ไม่มีตัวตนอื่น ๆ (แม้ว่า Branch จะได้รับคำแนะนำถึงความเป็นไปได้ของความเสียหายดังกล่าว) ซึ่งเป็นผลมาจากการที่คุณใช้บริการ DISCOVERY
ข้อจำกัดความรับผิดนี้เป็นส่วนหนึ่งของพื้นฐานของการเจรจาต่อรองระหว่างคุณและ Branch และจะมีผลบังคับใช้กับการเรียกร้องความรับผิดทั้งหมด (เช่นการรับประกัน การละเมิด การละเลย สัญญา กฎหมาย) และแม้ว่าจะมีการแจ้งแก่ Branch ถึงความเป็นไปได้ในความเสียหายดังกล่าวใด ๆ ก็ตาม
เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการจำกัดหรือยกเว้นความรับผิด ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจไม่มีผลบังคับใช้ บทบัญญัติข้อจำกัดความรับผิดนี้จะมีผลบังคับใช้อย่างเต็มที่กับผู้อยู่อาศัยในนิวเจอร์ซี่
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: เราจะไม่รับผิดชอบต่อ (i) ความสูญเสียที่ไม่ได้เกิดจากการละเมิดใด ๆ ในส่วนของเราหรือ (ii) การสูญเสียทางธุรกิจใด ๆ (รวมถึงการสูญเสียกำไร รายได้ สัญญา การประหยัดที่คาดการณ์ไว้ ข้อมูล ค่าความนิยม หรือค่าใช้จ่ายที่สูญเปล่า) หรือ (iii) ความสูญเสียทางอ้อมหรือผลสืบเนื่องใด ๆ ที่ทั้งคุณและเราไม่สามารถคาดการณ์ล่วงหน้าได้เมื่อคุณเริ่มใช้บริการ Discovery เราจะไม่รับผิดชอบต่อความล่าช้าหรือความล้มเหลวในการปฏิบัติตามภาระหน้าที่ของเราภายใต้เงื่อนไขเหล่านี้ หากความล่าช้าหรือความล้มเหลวเกิดขึ้นจากสาเหตุใด ๆ ที่อยู่นอกเหนือการควบคุมที่สมเหตุสมผลของเรา กฎหมายของบางประเทศไม่อนุญาตให้มีข้อจำกัดบางประการหรือทั้งหมดที่อธิบายไว้ข้างต้น หากกฎหมายเหล่านี้บังคับใช้กับคุณ ข้อจำกัดข้างต้นบางส่วนหรือทั้งหมดอาจไม่มีผลบังคับใช้กับคุณและคุณอาจมีสิทธิ์เพิ่มเติม
อนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่ม
คุณควรอ่านหัวข้อนี้อย่างละเอียดเนื่องจากอาจมีผลต่อสิทธิทางกฎหมายของคุณอย่างมีนัยสำคัญซึ่งรวมถึงสิทธิ์ของคุณในการยื่นฟ้องในศาล
ขอบเขต: คุณและ Branch ยอมรับว่าข้อกำหนดเหล่านี้มีผลต่อการค้าระหว่างรัฐ และกฎหมายอนุญาโตตุลาการของรัฐบาลกลางควบคุมการตีความและการบังคับใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ หัวข้อนี้มีวัตถุประสงค์เพื่อตีความในวงกว้างและควบคุมข้อพิพาทใด ๆ และทั้งหมดระหว่างเรา รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกิดจากหรือเกี่ยวข้องกับแง่มุมใด ๆ ของความสัมพันธ์ระหว่างเรา ไม่ว่าจะเป็นไปตามสัญญา การละเมิด กฎเกณฑ์ การฉ้อโกง การบิดเบือนความจริง หรือทฤษฎีกฎหมายอื่น ๆ การเรียกร้องที่เกิดขึ้นก่อนข้อกำหนดเหล่านี้หรือข้อตกลงใด ๆ ก่อนหน้านี้ (รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกี่ยวข้องกับการโฆษณา) และการเรียกร้องที่อาจเกิดขึ้นหลังจากการสิ้นสุดของข้อกำหนดเหล่านี้ ข้อพิพาทเดียวที่ไม่รวมอยู่ในข้อห้ามในวงกว้างนี้คือการฟ้องร้องทรัพย์สินทางปัญญา และการฟ้องร้องในศาลคดีมโนสาเร่ตามที่ระบุไว้ด้านล่าง
การระงับข้อพิพาทเบื้องต้น: คุณสามารถติดต่อเราได้ที่ info@branch.io เพื่อจัดการกับข้อกังวลใด ๆ ที่คุณอาจมีเกี่ยวกับบริการ Discovery Branch สามารถแก้ไขข้อกังวลส่วนใหญ่ได้อย่างรวดเร็วเพื่อความพึงพอใจของผู้ใช้ของเรา คุณและ Branch ตกลงที่จะใช้ความพยายามอย่างดีที่สุดผ่านกระบวนการระงับข้อพิพาทภายในของ Branch เพื่อยุติข้อพิพาท การเรียกร้อง คำถาม หรือความไม่เห็นด้วย และมีส่วนร่วมในการเจรจาโดยสุจริตซึ่งจะเป็นเงื่อนไขต่อฝ่ายใดฝ่ายหนึ่งเริ่มการฟ้องร้องหรืออนุญาโตตุลาการ
อนุญาโตตุลาการที่มีผลผูกพัน: หากทั้งสองฝ่ายไม่บรรลุข้อตกลงในการแก้ปัญหาภายในระยะเวลาสามสิบ (30) วันนับจากเวลาที่มีการเริ่มการระงับข้อพิพาทอย่างไม่เป็นทางการภายใต้บทบัญญัติการระงับข้อพิพาทเบื้องต้น คู่สัญญาฝ่ายใดฝ่ายหนึ่งอาจเริ่มการอนุญาโตตุลาการที่มีผลผูกพันเป็นวิธีการเดียวในการแก้ไขการเรียกร้องภายใต้ข้อยกเว้นและข้อกำหนดที่ระบุไว้ด้านล่าง ยกเว้นตามที่ระบุไว้ด้านล่าง การเรียกร้องใด ๆ ที่คุณอาจมีต่อ Branch จะต้องได้รับการแก้ไขโดยอนุญาโตตุลาการที่มีผลผูกพันต่อหน้า American Arbitration Association (“AAA”) โดยใช้กฎอนุญาโตตุลาการผู้บริโภคตามที่มีการแก้ไขโดยข้อกำหนดเหล่านี้และจะดำเนินการโดย AAA และได้รับการแก้ไขโดยอนุญาโตตุลาการคนเดียว มีกฎ AAA ทางออนไลน์ที่ www.adr.org หรือโทรติดต่อ AAA ได้ที่ 1-800-778-7879. อนุญาโตตุลาการมีผลผูกพันตามข้อกำหนดในที่นี้
อนุญาโตตุลาการและไม่ใช่ศาลหรือหน่วยงานของรัฐบาลกลาง รัฐหรือท้องถิ่น จะมีอำนาจแต่เพียงผู้เดียวในการแก้ไขข้อพิพาททั้งหมดที่เกิดจากหรือเกี่ยวข้องกับการตีความ การบังคับใช้ ความสามารถในการบังคับใช้ หรือการก่อตัวของข้อกำหนดเหล่านี้ รวมถึงแต่ไม่จำกัดเพียงการอ้างสิทธิ์ใด ๆ ที่ทั้งหมดหรือบางส่วนของข้อกำหนดเหล่านี้ถือเป็นโมฆะหรืออาจเป็นโมฆะได้ หรือการเรียกร้องจะขึ้นอยู่กับอนุญาโตตุลาการ อนุญาโตตุลาการจะมีอำนาจในการผ่อนปรนใด ๆ ก็ตามที่มีอยู่ในศาลภายใต้กฎหมายหรือในความยุติธรรม คำชี้ขาดของอนุญาโตตุลาการจะต้องเป็นลายลักษณ์อักษร และมีผลผูกพันคู่สัญญาและอาจถือเป็นการตัดสินในศาลที่มีเขตอำนาจศาลที่มีอำนาจการใด ๆ
คุณเข้าใจและยอมรับว่าเมื่อเข้าสู่ข้อกำหนดเหล่านี้ คุณและ Branch ต่างก็สละสิทธิ์ในการพิจารณาคดีของคณะลูกขุนหรือการพิจารณาคดีต่อหน้าผู้พิพากษาในศาลสาธารณะ ในกรณีที่ไม่มีบทบัญญัติอนุญาโตตุลาการนี้ มิฉะนั้นคุณและ Branch อาจมีสิทธิหรือโอกาสที่จะนำข้อพิพาทขึ้นสู่ศาลต่อหน้าผู้พิพากษาหรือคณะลูกขุนและ / หรือมีส่วนร่วมหรือมีตัวแทนในคดีที่ผู้อื่นยื่นฟ้องในศาล (รวมถึงการดำเนินคดีแบบกลุ่ม) สิทธิ์อื่น ๆ ที่คุณจะมีหากคุณขึ้นศาล เช่นสิทธิ์ในการอุทธรณ์และการค้นหาข้อเท็จจริงบางประเภท อาจถูกจำกัดมากขึ้นหรืออาจถูกเพิกถอนได้
หากคุณเป็นผู้มีถิ่นที่อยู่ในสหรัฐอเมริกา อาจดำเนินการอนุญาโตตุลาการในมณฑลที่คุณอาศัยอยู่ในขณะยื่นฟ้อง สำหรับบุคคลที่อาศัยอยู่นอกสหรัฐอเมริกา อนุญาโตตุลาการจะต้องเริ่มต้นในรัฐแคลิฟอร์เนีย สหรัฐอเมริกา คุณและ Branch ตกลงที่จะส่งต่อไปยังเขตอำนาจศาลส่วนบุคคลของศาลรัฐบาลกลางหรือรัฐใด ๆ ในเขตทางตอนเหนือของแคลิฟอร์เนียเพื่อบังคับให้อนุญาโตตุลาการ เพื่อระงับการดำเนินคดีเพื่อดำเนินการอนุญาโตตุลาการ หรือเพื่อยืนยัน แก้ไข ยกเลิก หรือถือเป็นการตัดสินในคำชี้ขาดที่ตัดสินโดยอนุญาโตตุลาการ
ค่าใช้จ่ายของอนุญาโตตุลาการ: การชำระค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการ และค่าใช้จ่ายทั้งหมดที่กำหนดโดย AAA จะอยู่ภายใต้กฎของ AAA โดยมีเงื่อนไขว่าหากคุณเริ่มการอนุญาโตตุลาการต่อ Branch และมูลค่าของการบรรเทาทุกข์เท่ากับหนึ่งหมื่นดอลลาร์ ($10,000) หรือน้อยกว่า จากนั้น Branch จะทำการชำระเงินล่วงหน้าสำหรับค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการและค่าใช้จ่ายที่กำหนดโดย AAA (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) หากสถานการณ์ในคำพิพากษาก่อนหน้ามีผลบังคับใช้ แต่มูลค่าของการบรรเทาทุกข์นั้นมากกว่าหนึ่งหมื่นดอลลาร์ ($10,000) และคุณแสดงให้อนุญาโตตุลาการเห็นว่าค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวจะแพงกว่าการดำเนินคดีของศาลอย่างห้ามไม่ได้ Branch จะจ่ายค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวที่อนุญาโตตุลาการพิจารณาว่าจำเป็นเพื่อป้องกันไม่ให้การตัดสินโดยอนุญาโตตุลาการมีราคาแพงกว่าการพิจารณาคดีของศาลอย่างห้ามไม่ได้ (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) ในกรณีที่อนุญาโตตุลาการพิจารณาว่าการเรียกร้องทั้งหมดที่คุณยืนยันในการอนุญาโตตุลาการนั้นไม่สำคัญตามหลักวิธีพิจารณาความแพ่งของรัฐบาลกลาง 11 คุณตกลงที่จะคืนเงินให้แก่ Branch สำหรับค่าธรรมเนียมและค่าใช้จ่ายทั้งหมดดังกล่าวที่ Branch จ่ายให้และที่คุณจะต้องจ่ายภายใต้กฎ AAA
การสละสิทธิ์การดำเนินคดีแบบกลุ่ม: คุณเข้าใจและตกลงว่าคุณและ Branch แต่ละฝ่ายจะตัดสินโดยอนุญาโตตุลาการในความสามารถส่วนบุคคลของคุณ ไม่ใช่ในฐานะตัวแทนหรือสมาชิกของกลุ่ม ซึ่งหมายความว่าคุณและ Branch ไม่สามารถเข้าร่วมการฟ้องร้องกับบุคคลหรือนิติบุคคลอื่นใด และจะไม่มีอำนาจในการโต้แย้งใด ๆ ที่จะได้รับการตัดสินโดยอนุญาโตตุลาการโดยใช้วิธีการดำเนินคดีแบบกลุ่ม หากศาลหรืออนุญาโตตุลาการใด ๆ พิจารณาว่าการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่มนี้เป็นโมฆะหรือไม่สามารถบังคับใช้ได้ไม่ว่าด้วยเหตุผลใด ๆ หรือว่าอนุญาโตตุลาการสามารถดำเนินคดีแบบกลุ่มได้ ให้ถือว่าบทบัญญัติอนุญาโตตุลาการในหัวข้อนี้เป็นไม่มีผลและถือเป็นโมฆะโดยสิ้นเชิงและคู่สัญญาจะถือว่าไม่ได้ตกลงที่จะใช้อนุญาโตตุลาการตัดสินข้อพิพาท
ข้อยกเว้น: แม้ว่าคู่สัญญาจะตัดสินใจแก้ไขข้อพิพาททั้งหมดผ่านทางอนุญาโตตุลาการ ฝ่ายใดฝ่ายหนึ่งอาจดำเนินการในศาลของรัฐหรือรัฐบาลกลางเพื่อปกป้องสิทธิ์ในทรัพย์สินทางปัญญาของตน (หมายถึงสิทธิบัตร ลิขสิทธิ์ สิทธิ์ทางศีลธรรม เครื่องหมายการค้า และความลับทางการค้า แต่ไม่ใช่สิทธิความเป็นส่วนตัวหรือการเผยแพร่) คู่สัญญาทั้งสองฝ่ายอาจขอความช่วยเหลือในศาลคดีมโนสาเร่สำหรับข้อพิพาทหรือข้อเรียกร้องที่อยู่ในขอบเขตของเขตอำนาจศาลของศาลนั้น
สิทธิ์ในการเลือกไม่ใช้: คุณมีสิทธิ์ที่จะเลือกไม่ใช้และไม่ผูกพันตามบทบัญญัติอนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการส่งหนังสือแจ้งการตัดสินใจของคุณเป็นลายลักษณ์อักษรเพื่อเลือกไม่ใช้ไปยังที่อยู่ต่อไปนี้: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 ต้องส่งหนังสือแจ้งภายใน 30 วันนับจากวันที่ 15 พฤศจิกายน 2018 หรือการใช้บริการ Discovery ครั้งแรกของคุณไม่ว่าจะเป็นอย่างใดในภายหลัง มิฉะนั้นคุณจะถูกผูกมัดในการใช้อนุญาโตตุลาการตัดสินข้อพิพาทตามข้อกำหนดของย่อหน้าเหล่านั้น หากคุณเลือกไม่ใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ Branch ก็จะไม่ถูกผูกมัดโดยบทบัญญัติเช่นเดียวกัน
การเปลี่ยนแปลงในหัวข้อนี้: Branch จะแจ้งให้ทราบล่วงหน้าสามสิบ (30) วันเกี่ยวกับการเปลี่ยนแปลงใด ๆ ที่มีผลต่อเนื้อหาของหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการอัปเดตข้อกำหนดเหล่านี้ ส่งข้อความถึงคุณ หรือแจ้งให้คุณทราบเมื่อคุณใช้บริการ Discovery การแก้ไขจะมีผลในสามสิบ (30) วันหลังจากที่มีการอัปเดตข้อกำหนดเหล่านี้หรือส่งถึงคุณ
การเปลี่ยนแปลงในหัวข้อนี้จะมีผลในอนาคตเฉพาะกับการเรียกร้องที่เกิดขึ้นหลังจากวันที่สามสิบ (30) หากศาลหรืออนุญาโตตุลาการตัดสินว่าหัวข้อย่อยนี้เกี่ยวกับ "การเปลี่ยนแปลงหัวข้อนี้" ไม่สามารถบังคับใช้ได้หรือใช้ได้ หัวข้อย่อยนี้จะถูกตัดออกจากหัวข้อที่มีชื่อว่า "อนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม" และศาลหรืออนุญาโตตุลาการจะใช้หัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแรกที่มีอยู่หลังจากที่คุณเริ่มใช้บริการ Discovery
ประกาศทางกฎหมาย
กฎหมายที่บังคับใช้ ข้อกำหนดเหล่านี้และทุกเรื่องที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้จะอยู่ภายใต้กฎหมายของรัฐแคลิฟอร์เนีย โดยไม่คำนึงถึงความขัดแย้งของบทบัญญัติกฎหมาย ไม่รวมอนุสัญญาสหประชาชาติว่าด้วยสัญญาการขายสินค้าระหว่างประเทศ
สถานที่ การดำเนินการทางกฎหมายหรือการดำเนินการใด ๆ ที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้และไม่อยู่ภายใต้การตัดสินของอนุญาโตตุลาการจะต้องดำเนินการเฉพาะในศาลของรัฐหรือรัฐบาลกลางที่ตั้งอยู่ในเขตทางตอนเหนือของแคลิฟอร์เนีย คุณและ Branch ตกลงที่จะส่งไปยังเขตอำนาจศาลเหล่านั้นในการดำเนินการทางกฎหมายหรือการดำเนินการดังกล่าวและตกลงว่าสถานที่นั้นเหมาะสม
บริการของกระบวนการ คุณตกลงที่จะยอมรับบริการของกระบวนการทางไปรษณีย์ และขอสละสิทธิ์การป้องกันเขตอำนาจศาลและสถานที่ใด ๆ และทั้งหมดที่มี
ไม่มีการสละสิทธิ์ ความล้มเหลวของเราในการบังคับใช้สิทธิ์หรือบทบัญญัติใด ๆ ในข้อกำหนดเหล่านี้จะไม่ถือเป็นการสละสิทธิ์หรือบทบัญญัติดังกล่าวเว้นแต่เราจะรับทราบและตกลงเป็นลายลักษณ์อักษร
การมอบหมาย ข้อกำหนดเหล่านี้ไม่สามารถมอบหมาย โอน หรืออนุญาติช่วงต่อได้โดยคุณยกเว้นได้รับความยินยอมเป็นลายลักษณ์อักษรล่วงหน้าจาก Branch Branch อาจโอนและมอบหมายสิทธิ์และภาระผูกพันใด ๆ ภายใต้ข้อกำหนดเหล่านี้ได้อย่างอิสระและไม่ต้องได้รับความยินยอม
อายุความ:คุณยอมรับว่าไม่ว่าพระราชบัญญัติหรือกฎหมายใด ๆ ที่ขัดแยัง การเรียกร้องใด ๆ ที่เกิดจากหรือเกี่ยวข้องกับบริการ Discovery จะต้องเริ่มภายในหนึ่ง (1) ปีหลังจากสาเหตุของการดำเนินการเกิดขึ้น มิฉะนั้นสาเหตุของการกระทำดังกล่าวจะถูกระงับอย่างถาวร แม้ว่าจะกล่าวมาข้างต้น อายุความนี้จะไม่มีผลบังคับใช้กับผู้ที่อาศัยอยู่ในนิวเจอร์ซี่
หัวเรื่อง: หัวเรื่องของข้อกำหนดเหล่านี้มีไว้เพื่อความสะดวกเท่านั้นและไม่มีผลทางกฎหมายหรือสัญญา
ข้อตกลงทั้งหมด ข้อกำหนดเหล่านี้พร้อมกับนโยบายความเป็นส่วนตัวของ Discovery และประกาศทางกฎหมายอื่น ๆ หรือข้อกำหนดและเงื่อนไขเพิ่มเติมหรือนโยบายที่ควบคุมการใช้บริการ Discovery จะถือเป็นข้อตกลงทั้งหมดระหว่างคุณและ Branch ที่เกี่ยวข้องกับบริการ Discovery ยกเว้นที่ระบุไว้อย่างชัดเจนในที่นี้ หากบทบัญญัติใด ๆ ของข้อกำหนดถือว่าไม่ถูกต้องโดยศาลที่มีเขตอำนาจศาลที่มีอำนาจการ ไม่ถูกต้องของบทบัญญัติดังกล่าวจะไม่ส่งผลต่อความถูกต้องของบทบัญญัติที่เหลืออยู่ของข้อกำหนดซึ่งจะยังคงมีผลบังคับใช้อย่างสมบูรณ์
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรป ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: นอกจากนี้คุณยังได้รับความคุ้มครองที่มอบให้โดยบทบัญญัติบังคับของกฎหมายในประเทศที่คุณอาศัยอยู่ เราทั้งสองตกลงที่จะส่งไปยังเขตอำนาจศาลที่ไม่ผูกขาดของศาลแห่งรัฐแคลิฟอร์เนีย ซึ่งหมายความว่าคุณอาจอ้างสิทธิ์ในการบังคับใช้สิทธิ์การคุ้มครองผู้บริโภคของคุณที่เกี่ยวข้องกับข้อกำหนดเหล่านี้ในแคลิฟอร์เนียหรือในประเทศในสหภาพยุโรปที่คุณอาศัยอยู่ หากคุณอาศัยอยู่ในสหภาพยุโรป คณะกรรมาธิการยุโรปจะจัดหาแพลตฟอร์มการระงับข้อพิพาทออนไลน์ซึ่งคุณสามารถเข้าถึงได้ที่นี่: https://ec.europa.eu/consumers/odr เราไม่ได้มีส่วนร่วมในแพลตฟอร์มนี้ดังนั้นหากคุณต้องการแจ้งให้เราทราบโปรดติดต่อเรา
การติดต่อกับเรา
หากคุณมีคำถามหรือข้อเสนอแนะเกี่ยวกับข้อกำหนดเหล่านี้โปรดติดต่อเราได้ที่:
Terma & Syarat Discovery Pengguna Akhir
Terakhir dikemas kini 11 hb Jun 2020
Pengenalan
Branch Metrics, Inc. ("Branch," "kami" atau "kita"), menyediakan perkhidmatan penemuan ("Discovery Services"), yang memungkinkan pembangun aplikasi mudah alih menggunakan Discovery Services ("Pelanggan" kami) untuk menyediakan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasinya, yang memberi pengguna akhir mereka ("Pengguna" atau "Para pengguna") akses mudah untuk menyempurnakan tindakan (misalnya, untuk mengenal pasti restoran yang berdekatan). Dengan menyetujui Terma ini atau menggunakan Discovery Services dalam aplikasi yang telah mengintegrasikan Discovery Services, anda bersetuju untuk terikat dengan Terma & Syarat Discovery Pengguna Akhir ini ("Terma"). Dengan menyetujui Terma ini, anda menjamin bahawa anda diberi kuasa untuk bersetuju dengan Terma ini. JIKA ANDA TIDAK BERSETUJU DENGAN TERMA & SYARAT DISCOVERY PENGGUNA AKHIR INI, JANGAN MENGGUNA FUNGSI PERTANYAAN KANDUNGAN DALAM APLIKASI YANG MENGGUNAKAN PERKHIDMATAN DISCOVERY KAMI.
NOTIS PENTING: TERMA INI TERTAKLUK KEPADA TIMBANG TARA MENGIKAT DAN PENEPIAN HAK TINDAKAN KELAS. SILA BACA DENGAN TELITI.
Semua rujukan kepada "anda" atau "milik anda", sebagaimana yang terpakai, bermaksud orang yang mengakses, menggunakan, dan/atau mengambil bahagian dalam Discovery Services dengan cara apa pun, dan setiap waris, pemegang serah hak, dan pengganti anda. Jika anda menggunakan Discovery Services atas nama entiti, anda menyatakan dan menjamin bahawa anda mempunyai kuasa untuk mengikat entiti tersebut, penerimaan Terma anda akan dianggap sebagai penerimaan oleh entiti tersebut, dan "anda" dan "milik anda" di sini akan merujuk kepada entiti itu, pengarah-pengarah, para pegawai, para pekerja, dan para ejennya.
Kami boleh membuat perubahan pada Terma ini dari semasa ke semasa. Apabila kami melakukannya, kami akan meminda tarikh "Terakhir dikemas kini" yang diberikan di atas. Tanggungjawab anda adalah untuk menyemak Terma ini dengan kerap dan terus kekal termaklum tentang perubahan terhadapnya. Versi Terma semasa akan menggantikan semua versi sebelumnya. Anda bersetuju bahawa penggunaan berterusan aplikasi yang menggunakan Discovery Services kami setelah perubahan tersebut diterbitkan akan dianggap penerimaan anda terhadap Terma semakan.
Harap maklum bahawa Terma ini hanya terpakai untuk Discovery Services. Branch turut menawarkan laman web dan perkhidmatan lain, beberapa di antaranya boleh diakses oleh Pengguna yang klik pautan Branch atau berinteraksi dengan aplikasi atau laman web Pelanggan atau entiti lain. Untuk terma yang terpakai di laman web Branch dan perkhidmatan Branch yang lain, termasuk perkhidmatan yang boleh diakses oleh Pengguna melalui Discovery Services, sila semak terma Branch yang disiarkan disini. Anda juga harus menyemak apa-apa terma dan syarat yang mungkin dikenakan oleh Pelanggan atau entiti lain kepada anda melalui penggunaan aplikasi atau laman webnya oleh anda.
KELAYAKAN
Discovery Services tidak boleh digunakan oleh mana-mana orang yang berumur bawah 13 tahun (dan dalam bidang kuasa tertentu berumur bawah 16 tahun). Dengan menggunakan Discovery Services, anda menyatakan dan menjamin bahawa anda berusia sekurang-kurangnya 13 tahun, atau lebih tua, jika undang-undang menghendaki anda lebih tua untuk Branch menyediakan Discovery Services kepada anda tanpa persetujuan ibu bapa.
LESEN UNTUK MENGGUNAKAN DISCOVERYSERVICES
Tertakluk pada pematuhan anda terhadap terma dan syarat ini, Branch memberikan anda lesen terhad, seluruh dunia, tidak boleh dipindah milik, tidak eksklusif, dan boleh dibatalkan untuk menggunakan Discovery Services. Hak anda untuk menggunakan Discovery Services dibatasi oleh semua terma dan syarat yang dinyatakan dalam Terma ini, dan apa-apa terma lain yang mungkin dikenakan kepada anda oleh Pelanggan kami.
PENGGUNAAN DISCOVERY SERVICES; DASAR DAN SEKATANKAMI
Anda bertanggung jawab sepenuhnya atas apa-apa kandungan dan bahan lain yang anda kirimkan dalam pertanyaan, atau untuk maklumat yang sebaliknya anda hantar melalui atau dengan Discovery Services. Anda bersetuju bahawa dalam menggunakan Discovery Services anda akan:
- mematuhi semua undang-undang yang terpakai, termasuk, tanpa batasan, undang-undang privasi, undang-undang harta intelek, undang-undang antispam dan keperluan peraturan;
- tidak menghantar apa-apa bahan yang mengandungi virus perisian atau apa-apa kod komputer lain, fail, atau program yang dirancang untuk mengganggu, memusnah, atau membatasi fungsi mana-mana perisian komputer atau perkakasan atau peralatan telekomunikasi;
- tidak mengganggu atau menggendala Discovery Services atau pelayan atau rangkaian yang tersambung ke Discovery Services, atau tidak mematuhi mana-mana keperluan, prosedur, dasar, atau peraturan rangkaian yang tersambung ke Discovery services;
- tidak membangunkan, menyokong, atau menggunakan apa-apa alat berautomatik (mis. robot, lelabah) untuk mengakses atau menggunakan Discovery Services atau mengikis Discovery Services atau sebaliknya menyalin data daripada Discovery Services;
- tidak memintas atau melumpuhkan apa-apa pengurusan hak digital, peraturan penggunaan, atau ciri-ciri lain Discovery Services;
- tidak melakukkan kejuruteraan terbalik, menyah susun, menyah pasang, menerangkan, atau menyahkod, atau sebaliknya cuba mendapatkan kod sumber untuk Discovery Services atau apa-apa teknologi yang berkaitan yang bukan sumber terbuka; dan
- tidak terlibat dalam "manipulasi", "replikasi", atau sebaliknya meniru penampilan atau fungsi Discovery Services.
Anda mengakui dan bersetuju bahawa penggunaan Discovery Services bergantung pada akses kepada perkhidmatan telekomunikasi dan Internet. Anda bertanggung jawab sepenuhnya untuk memperoleh dan mengekalkan semua perkhidmatan telekomunikasi dan Internet dan perkakasan dan perisian lain yang diperlukan untuk mengakses dan menggunakan Discovery Services, termasuk, tanpa batasan, apa-apa dan semua kos, yuran, perbelanjaan, dan cukai apa-apa bentuk pun yang berkaitan dengan yang disebutkan di atas . Branch tidak bertanggungjawab atas apa-apa kehilangan atau kerosakan data, kehilangan komunikasi, atau apa-apa kehilangan atau kerosakan apa-apa bentuk pun yang timbul daripada perkhidmatan telekomunikasi dan Internet tersebut.
NOTA FOR PENDUDUK KESATUANEROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami akan melakukan yang terbaik untuk memastikan bahawa ketersediaan Discovery Services tidak terganggu dan transmisi tidak bebas ralat. Namun, kerana sifat Internet, ini tidak dapat dijamin. Juga, akses anda ke Discovery Services juga kadang-kala digantung atau disekat untuk membolehkan pembaikan, penyelenggaraan, atau pengenalan kemudahan atau perkhidmatan baharu. Kami akan berusaha mengehadkan kekerapan dan jangka masa apa-apa penggantungan atau sekatan tersebut.
PENAMATAN
Anda mengakui dan bersetuju bahawa Branch, mengikut budi bicara mutlaknya, boleh menghentikan penyediaan Discovery Services tanpa notis terlebih dahulu untuk apa-apa alasan pada bila-bila masa. Anda bersetuju bahawa Branch tidak akan bertanggungjawab kepada anda atas pemberhentian oleh Branch. Seksyen yang mengikut sifat mereka secara munasabah dijangka akan kekal dalam penamatan atau tamat tempoh Terma ini, termasuk tetapi tidak terhad kepada Seksyen Penamatan, Dasar Privasi & Hak Data, Hak Proprietari, Had Liabiliti, Timbang Tara dan Penepian Tindakan Kelas, dan Notis Undang-undang.
DASAR PRIVASI & HAK DATA
Anda mengakui bahawa anda telah menerima, membaca dan memahami Dasar Privasi Discovery. Dengan menyetujui Terma ini, anda bersetuju untuk pengumpulan, penggunaan dan pendedahan data Branch, termasuk, jika berkenaan, data peribadi, seperti yang diterangkan dalam Dasar Privasi Discovery kami, termasuk untuk menghantar iklan kepada anda dan untuk menyesuaikan hasil kandungan kepada anda.
Anda memberi kepada Branch lesen seluruh dunia, tidak eksklusif, boleh disublesen, boleh dipindah milik untuk menggunakan, menyalin, mengubah, mengedar, menerbit, memproses, dan/atau menjadikanya tanpa nama, maklumat dan kandungan yang dikumpulkan melalui Discovery Services termasuk tanpa batasan untuk (a) menyediakan, mengekal, mengoptimum dan meningkatkan Discovery Services; (b) mejalankan penyelidikan; (c) menganalisis dan mengumpul data anda (termasuk data tanpa nama) dengan data pengguna lain, data agregat tersebut ialah "Data Gabungan"; (d) menggunakan Data Gabungan tersebut untuk melakukan penyelidikan dan mencipta data dan produk dan perkhidmatan analitik, termasuk untuk membolehkan Pelanggan menyesuaikan kandungan, iklan, atau aplikasinya berdasarkan maklumat yang dikumpulkan melalui Discovery Services; dan (d) seperti yang dinyatakan dalam Dasar Privasi Discovery. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PAUTAN DAN KANDUNGAN PIHAKKETIGA
Discovery Services boleh memapar atau mengandungi pautan ke, produk, perkhidmatan, aplikasi dan laman web pihak ketiga. Segala pendapat, nasihat, pernyataan, perkhidmatan, tawaran, atau maklumat lain yang merupakan sebahagian daripada kandungan yang dinyatakan, dikarang, atau disediakan oleh pengguna lain atau pihak ketiga lain di Discovery Services, atau yang dapat diakses melalui atau mungkin terletak menggunakan Discovery Services (secara kolektif, "Kandungan Pihak Ketiga") adalah daripada pengarang atau pengeluar masing-masing dan bukan daripada Branch atau pemegang-pemegang saham, pengarah-pengarah, para pegawai, para pekerja, para ejen, atauwakil-wakilnya. Branch tidak mengawal Kandungan Pihak Ketiga dan tidak menjamin ketepatan, integriti atau kualiti Kandungan Pihak Ketiga tersebut. Branch tidak bertanggungjawab atas prestasi, tidak menyokong, dan tidak bertanggungjawab atau dipertanggungjawabkan untuk, Kandungan Pihak Ketiga atau apa-apa maklumat atau bahan yang diiklankan dalam Kandungan Pihak Ketiga. Dengan menggunakan Discovery Services anda boleh terdedah kepada kandungan yang menyinggung perasaan, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggungjawab atau dipertanggungjawabkan, secara langsung atau tidak langsung, atas apa-apa kerosakan atau kerugian yang disebabkan oleh anda kerana penggunaan atau kebergantungan anda terhadap apa-apa barangan, perkhidmatan, atau maklumat yang terdapat pada atau melalui perkhidmatan mana-mana pihak ketiga atau Kandungan Pihak Ketiga. Adalah menjadi tanggungjawab anda untuk menilai maklumat, pendapat, nasihat, atau kandungan lain yang tersedia di dan melalui Discovery Srvices.
Branch boleh meningkatkan hasil carian tertentu berdasarkan pengaturan dengan pihak ketiga ("Hasil Carian Tajaan") yang mungkin muncul sebagai hasil pertama atau lebih dalam apa-apa carian tertentu. Hasil Carian Tajaan muncul sebagai hasil algoritma yang diguna pakai oleh Branch. Branch tidak membuat apa-apa pernyataan bahawa Hasil Carian Tajaan akan menjadi yang paling sesuai dengan keperluan pengguna tertentu.
Kami boleh mengubah atau menghentikan mana-mana Discovery Services, dan anda bersetuju bahawa kami tidak berkewajipan untuk menyimpan, memelihara, atau memberikan anda salinan mana-mana kandungan atau maklumat yang anda atau orang lain berikan, kecuali setakat yang diperlukan oleh undang-undang yang terpakai dan sebagai dinyatakan dalam Dasar Privasi Discovery.
HAK PROPRIETARI
Branch dan pemberi lesennya secara eksklusif memiliki semua hak, tajuk dan kepentingan dalam dan kepada Discovery Services, termasuk semua harta intelek dan hak proprietari. Anda mengakui bahawa Discovery Services dilindungi oleh hak cipta, tanda dagang, dan undang-undang lain di Amerika Syarikat dan negara lain. Anda bersetuju untuk tidak membuang, mengubah atau mengaburi hak cipta, tanda dagang, tanda perkhidmatan atau notis hak proprietari lain yang terkandung atau disertakan dalam Discovery Services.
Branch boleh memberi anda mekanisme untuk memberikan maklum balas, cadangan, dan idea, jika anda memilih, tentang Discovery Services ("Maklum Balas"). Anda bersetuju bahawa Branch boleh, mengikut budi bicara mutlaknya, menggunakan Maklum Balas yang anda berikan kepada Branch dengan apa-apa cara pun, termasuk peningkatan dan pengubahsuaian pada Discovery Services pada masa akan datang. Anda dengan ini memberikan kepada Branch dan pemegang serah haknya lesen yang berterusan, seluruh dunia, sepenuhnya boleh dipindah milik, boleh disublesen, dibayar penuh, tidak boleh dibatalkan, lesen bebas royalti untuk mengguna, menghasil semula, mengubah suai, mencipta karya terbitan daripada, mengedar, dan memaparkan Maklum balas dalam apa-apa cara untuk tujuan apa pun, dalam mana-mana media, perisian, atau teknologi apa -apa bentuk pun yang kini tersedia atau dibangunkan pada masa akan datang, tanpa ada apa-apa kewajipan untuk memberikan atribusi atau pampasan kepada anda atau mana-mana pihak ketiga. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PENAFIAN WARANTI
Discovery Services disediakan "SEBAGAIMANA ADANYA", tanpa apa-apa bentuk waranti. TANPA MENGEHADKAN PERKARA DI ATAS, BRANCH DENGAN JELASMENAFIKAN APA-APA WARANTI KEBOLEHDAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, KESERONOKAN TENANG, TANPAPELANGGARAN, ATAU KETEPATAN DATA, DAN APA-APA WARANTI YANG TIMBUL DARIPADA URUSAN ATAU PENGGUNAANPERDAGANGAN. Branch tidak menjamin ketepatan, kesempurnaan, atau manfaat Discovery Services. Anda mengguna dan mempercayakan Discovery Services atas risiko anda sendiri. SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN PENGECUALIAN WARANTI TERTENTU DALAM KEADAAN TERTENTU. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI.
HAD LIABILITI
SETAKAT MAKSIMUM YANG DIBENARKAN OLEH UNDANG-UNDANG DAN WALAU APA PUN YANG BERTENTANGAN, BRANCH TIDAK AKAN DPERERTANGGUNGJAWABKAN DI BAWAH APA-APA KONTRAK, KECUAIAN, TORT, LIABILITI KETAT, PELANGGARAN ATAU TEORI UNDANG-UNDANG ATAU SAKSAMA LAIN UNTUK APA-APA KEHILANGAN PENGGUNAAN DISCOVERY SERVICES ATAU APA-APA KEROSAKAN DALAM APA-APA BENTUK SEKALIPUN, SAMA ADA ganti rugi langsung, tidak langsung, sampingan, khas, berbangkit, atau teladan, termasuk tetapi tidak terhad kepada kerugian keuntungan, nama baik, penggunaan, data, atau kerugian tak ketara yang lain (walaupun Branch telah dinasihati tentang kemungkinan kerosakan tersebut), akibat penggunaan DISCOVERY Services oleh anda.
HAD LIABILITI INI IALAH SEBAHAGIAN DARIPADA ASAS TAWAR-MENAWAR ANTARA ANDA DAN BRANCH DAN HENDAKLAH TERPAKAI BAGI SEMUA TUNTUTAN LIABILITI (CONTOHNYA WARANTI, TORT, KECUAIAN, KONTRAK, UNDANG-UNDANG) DAN JUGA JIKA BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN APA-APA KEROSAKAN TERSEBUT.
SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN HAD ATAU PENGECUALIAN LIABILITI. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI. HAD PERUNTUKAN LIABILITI INI HENDAKLAH TERPAKAI SEPENUHNYA KEPADA PENDUDUK NEW JERSEY.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami tidak akan bertanggungjawab atas (i) kerugian yang tidak disebabkan oleh apa-apa pelanggaran di pihak kami, atau (ii) apa-apa kerugian perniagaan (termasuk kehilangan keuntungan, hasil, kontrak, simpanan yang dijangkakan, data, nama baik atau perbelanjaan yang terbazir), atau (iii) apa-apa kerugian tidak langsung atau berbangkit yang tidak dapat diramalkan kepada anda dan kami apabila anda mula menggunakan Discovery Services. Kami tidak akan dipertanggungjawabkan atas apa-apa kelewatan atau kegagalan untuk mematuhi kewajipan kami di bawah syarat-syarat ini jika kelewatan atau kegagalan timbul daripada apa-apa sebab yang berada di luar kawalan munasabah kami. Undang-undang sesetengah negara tidak membenarkan sesetengah atau semua batasan yang diterangkan di atas. Jika undang-undang ini terpakai kepada anda, sesetengah atau semua batasan di atas mungkin tidak terpakai kepada anda dan anda mungkin mempunyai hak tambahan.
TIMBANG TARA DANPENEPIAN TINDAKAN KELAS
ANDA HENDAKLAH MEMBACA BAHAGIAN INI DENGAN TELITI, KERANA IA BOLEH MENJEJASKAN HAK UNDANG-UNDANG ANDA DENGAN KETARA, TERMASUK HAK ANDA UNTUK MEMFAILKAN TUNTUTAN MAHKAMAH DI MAHKAMAH.
Skop: Anda dan Branch bersetuju bahawa Terma ini menjejaskan perdagangan antara negeri dan bahawa Akta Timbang Tara Persekutuan mentadbir urus tafsiran dan penguatkuasaan peruntukan timbang tara ini. Bahagian ini bertujuan untuk ditafsirkan secara umum dan mentadbir urus apa-apa dan semua pertikaian antara kita termasuk tetapi tidak terhad kepada tuntutan yang timbul daripada atau berkaitan dengan mana-mana aspek hubungan antara kita, sama ada berdasarkan kontrak, tort, statut, penipuan, salah tafsir atau mana-mana teori undang-undang lain; tuntutan yang timbul sebelum Terma ini atau mana-mana perjanjian terdahulu (termasuk, tetapi tidak terhad kepada, tuntutan yang berkaitan dengan pengiklanan); dan tuntutan yang mungkin timbul selepas penamatan Terma ini. Satu-satunya pertikaian yang dikecualikan daripada larangan yang umum ini ialah litigasi harta intelek tertentu dan tuntutan mahkamah kecil, seperti yang diperuntukkan di bawah.
Penyelesaian PertikaianAwal: Anda boleh menghubungi kami di info@branch.io untuk menangani apa-apa kebimbangan yang mungkin anda ada tentang Discovery Services. Branch boleh menyelesaikan kebanyakan kebimbangan dengan cepat dengan para pengguna kami berpuas hati. Anda dan Branch bersetuju untuk menguna usaha terbaik melalui proses penyelesaian pertikaian dalaman Branch untuk menyelesaikan apa-apa pertikaian, tuntutan, persoalan, atau perselisihan dan mengikut serta dalam rundingan niat baik, yang hendaklah menjadi syarat kepada mana-mana pihak yang memulakan tuntutan mahkamah atau timbang tara.
Timbang Tara Mengikat: Jika pihak-pihak tidak mencapai persetujuan atas penyelesaian dalam tempoh tiga puluh (30) hari dari masa penyelesaian pertikaian tidak rasmi dimulakan di bawah peruntukan penyelesaian pertikaian awal, maka mana-mana pihak boleh memulakan arbitras mengikat sebagai satu-satunya cara untuk menyelesaikan tuntutan, tertakluk kepada pengecualian dan terma yang dinyatakan di bawah. Kecuali seperti yang dinyatakan di bawah, apa-apa tuntutan yang mungkin anda ada terhadap Branch mesti diselesaikan melalui timbang tara mengikat sebelum Persatuan Timbang Tara Amerika ("AAA") menggunakan Peraturan Timbang Tara Pengguna, seperti yang diubahsuai oleh Terma ini, dan akan diturus tadbir oleh AAA dan diselesaikan oleh penimbang tara tunggal. Peraturan AAA boleh didapati dalam talian di www.adr.org atau dengan menghubungi AAA di talian 1-800-778-7879. Penimbang tara terikat dengan Syarat di sini.
Penimbang tara, dan bukan mana-mana mahkamah atau agensi persekutuan, negeri atau tempatan, hendaklah mempunyai kuasa eksklusif untuk menyelesaikan semua pertikaian yang timbul daripada atau berkaitan dengan tafsiran, kebolehgunaan, penguatkuasaan atau pembentukan Terma ini, termasuk, tetapi tidak terhad kepada apa-apa tuntutan bahawa semua atau mana-mana bahagian Terma ini tidak sah atau boleh batal, atau sama ada tuntutan tertakluk kepada timbang tara. Penimbang tara diberi kuasa untuk memberikan apa-apa pelepasan boleh didapati di mahkamah di bawah undang-undang atau dalam ekuiti. Award penimbang tara hendaklah ditulis, dan mengikat pihak-pihak itu dan boleh difailkan sebagai penghakiman di mana-mana mahkamah yang mempunyai bidang kuasa yang kompeten.
Anda memahami dan bersetuju bahawa dengan memasuki Terma ini, anda dan Branch masing-masing mengetepikan hak untuk perbicaraan juri atau perbicaraan di hadapan hakim di mahkamah awam. Jika tiada peruntukan timbang tara ini, anda dan Branch mungkin mempunyai hak atau peluang untuk membawa pertikaian di mahkamah, di hadapan hakim atau juri, dan/atau untuk mengambil bahagian atau diwakili dalam kes yang dimasukkan di mahkamah oleh orang lain (termasuk tindakan kelas). Hak-hak lain yang tersedia untuk anda jika anda ke mahkamah, seperti hak untuk membuat rayuan dan jenis penemuan tertentu, mungkin lebih terhad atau mungkin juga diketepikan.
Jika anda seorang penduduk Amerika Syarikat, timbang tara boleh berlaku di daerah di mana anda tinggal pada masa pemfailan. Untuk individu yang menetap di luar Amerika Syarikat, timbang tara hendaklah dimulakan di Negeri California, Amerika Syarikat. Anda dan Branch selanjutnya bersetuju untuk menyerahkan kepada bidang kuasa peribadi mana-mana mahkamah persekutuan atau negeri di Daerah Utara California untuk mewajibkan timbang tara, untuk menangguh prosiding sementara menunggu timbang tara, atau untuk mengesahkan, mengubahsuai, mengosongkan, atau memasuki penghakiman ke atas award yang dimasukkan oleh penimbang tara.
Kos Penimbangtaraan: Pembayaran semua kos dan perbelanjaan pemfailan, pentadbiran, dan penimbang tara yang dikenakan oleh AAA akan ditadbir urus oleh peraturan AAA, dengan syarat bahawa jika anda memulakan timbang tara terhadap Branch dan nilai pelepasan yang dicari ialah sepuluh ribu dolar ($10,000) atau kurang, maka Branch akan memajukan semua kos dan perbelanjaan pemfailan, pentadbiran dan timbang tara yang dikenakan oleh AAA (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Jika keadaan dalam ayat sebelumnya terpakai, tetapi nilai pelepasan yang dicari adalah lebih daripada sepuluh ribu dolar ($10,000) dan anda menunjukkan kepada penimbang tara bahawa kos dan perbelanjaan tersebut akan menjadi lebih mahal daripada prosiding mahkamah, kemudian Branch akan membayar amaun apa-apa kos dan perbelanjaan yang ditentukan oleh penimbang tara adalah perlu untuk menghalang timbang tara daripada menjadi lebih mahal daripada prosiding mahkamah (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Sekiranya penimbang tara menentukan bahawa semua tuntutan yang anda tegaskan dalam timbang tara adalah remeh mengikut Peraturan Persekutuan Prosedur Sivil 11, anda bersetuju untuk membayar balik Branch untuk semua kos dan perbelanjaan yang dibayar oleh Branch dan bahawa anda berwajib membayar di bawah peraturan AAA.
Penepian Tindakan Kelas: ANDA MEMAHAMI DAN BERSETUJU BAHAWA ANDA DAN BRANCH AKAN MASING-MASING MENIMBANG TARA DALAM KAPASITI INDIVIDU ANDA, BUKAN SEBAGAI WAKIL ATAU AHLI SUATU KELAS. Ini bermakna anda dan Branch tidak boleh menyertai tuntutan dengan mana-mana orang atau entiti lain, dan tidak akan ada kuasa untuk apa-apa pertikaian yang akan ditimbang tara atas dasar tindakan kelas. Jika mana-mana mahkamah atau penimbang tara menentukan bahawa pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini adalah tidak sah atau tidak boleh dikuatkuasakan atas apa-apa sebab atau timbang tara boleh diteruskan secara kelas, maka peruntukan timbang tara dalam seksyen ini hendaklah dianggap batal dan tidak sah secara keseluruhannya dan pihak-pihak hendaklah dianggap tidak bersetuju pada pertikaian timbang tara.
Pengecualian: Walau apa pun keputusan pihak-pihak itu untuk menyelesaikan semua pertikaian melalui timbang tara, mana-mana pihak boleh membawa tindakan ke mahkamah negeri atau persekutuan untuk melindungi hak harta inteleknya (bermaksud paten, hak cipta, hak moral, tanda dagangan, dan rahsia perdagangan, tetapi bukan hak privasi atau publisiti). Mana-mana pihak juga boleh mendapatkan pelepasan di mahkamah tuntutan kecil untuk pertikaian atau tuntutan dalam skop bidang kuasa mahkamah itu.
Hak untuk Menarik Diri: Anda mempunyai hak untuk menarik diri dan tidak terikat dengan peruntukan timbang tara dan pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini dengan menghantar notis bertulis tentang keputusan anda untuk menarik diri ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Notis mesti dihantar dalam tempoh 30 hari dari 15 November 2018, atau penggunaan pertama Discovery Services oleh anda, yang mana kemudian, jika tidak, anda akan terikat untuk pertikaian timbang tara mengikut terma-terma perenggan tersebut. Jika anda memilih untuk menarik diri daripada peruntukan timbang tara ini, Branch turut tidak akan terikat dengan peruntukan itu.
Perubahan pada Seksyen: Branch akan memberikan notis tiga puluh (30) hari tentang apa-apa perubahan yang menjejas kenyataan Timbang Tara dan Penepian Tindakan Kelas ini dengan mengemas kini Terma ini, menghantar mesej kepada anda, atau sebaliknya memberitahu anda apabila anda menggunakan Discovery Services. Pindaan akan berkuat kuasa tiga puluh (30) hari setelah dikemas kini Terma ini atau dihantar kepada anda.
Perubahan pada seksyen ini sebaliknya akan berlaku secara prospektif hanya untuk tuntutan yang timbul setelah hari ketiga puluh (30). Sekiranya mahkamah atau penimbang tara memutuskan bahawa subseksyen ini berkaitan "Perubahan Seksyen Ini" tidak dapat dilaksanakan atau sah, maka subseksyen ini akan dipisahkan daripada bahagian yang bertajuk "Timbang Tara dan Penepian Tindakan Kelas", dan mahkamah atau penimbang tara akan menguna pakai terlebih dahulu seksyen Timbang Tara dan Penepian Tindakan Kelas yang wujud selepas anda mula menggunakan Discovery Services.
NOTIS UNDANG-UNDANG
Undang-undang MentadbirUrus. Syarat-syarat ini dan semua perkara yang timbul dari atau berkaitan dengan Syarat-syarat ini akan diatur oleh undang-undang Negeri California, tanpa memgambil kira konflik peruntukan undang-undangnya; tidak termasuk Konvensyen Pertubuhan Bangsa-Bangsa Bersatu bekenaan Kontrak untuk Penjualan Barangan Antarabangsa.
Tempat. Apa-apa tindakan undang-undang atau prosiding yang timbul daripada atau berkaitan dengan Terma ini dan tidak tertakluk kepada timbang tara hendaklah dibawa secara eksklusif di mahkamah negeri atau persekutuan yang terletak di Daerah Utara California. Anda dan Branch dengan ini bersetuju untuk menyerahkan kepada bidang kuasa, dan bersetuju bahawa tempat adalah sesuai dalam, mahkamah tersebut dalam apa-apa tindakan atau prosiding undang-undang sedemikian.
Penghantaran Proses. Anda selanjutnya bersetuju untuk menerima penghantaran proses melalui pos, dan dengan ini mengetepikan mana-mana dan semua pembelaan bidang kuasa dan tempat sebaliknya tersedia.
Tiada Penepian. Kegagalan kami untuk menguatkuasakan apa-apa hak atau peruntukan dalam Terma ini tidak akan membentuk penepian hak atau peruntukan tersebut melainkan diakui dan dipersetujui oleh kami secara bertulis.
Penyerahan Hak. Terma ini tidak boleh diserah hak, dipindah milik atau disublesen oleh anda kecuali dengan persetujuan bertulis daripada Branch terlebih dahulu. Branch boleh memindahkan dan menyerah hak mana-mana hak dan kewajipannya di bawah Terma ini dengan bebas dan tanpa persetujuan.
Statut Batasan: Anda bersetuju bahawa tanpa mengira mana-mana statut atau undang-undang yang bertentangan, apa-apa tuntutan yang timbul daripada atau berkaitan dengan Discovery Services mesti bermula dalam tempoh satu (1) tahun selepas sebab tindakan timbul. Jika tidak, punca tindakan tersebut terhalang buat selamanya. Walau apa pun yang dinyatakan di atas, statut batasan ini tidak terpakai kepada penduduk New Jersey.
Tajuk Bahagian: Tajuk bahagian dalam Terma ini adalah untuk kemudahan sahaja dan tidak mempunyai kesan undang-undang atau kontrak.
Perjanjian Keseluruhan . Terma ini, bersama-sama dengan Dasar Privasi Discovery dan apa-apa notis undang-undang lain atau terma dan syarat atau dasar tambahan yang mentadbir urus penggunaan Discovery Services, akan membentuk perjanjian keseluruhan antara anda dan Branch berkenaan Discovery Services. Kecuali seperti yang dinyatakan dengan jelas di sini, jika mana-mana peruntukan Terma dianggap tidak sah oleh mahkamah yang mempunyai bidang kuasa yang kompeten, ketidaksahan peruntukan tersebut tidak akan menjejaskan kesahan peruntukan Terma yang selebihnya, yang akan kekal berkuat kuasa dan berkesan sepenuhnya.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Anda turut menikmati perlindungan yang diberikan kepada anda dengan peruntukan mandatori undang-undang negara tempat tinggal anda. Kami berdua bersetuju untuk menyerahkan kepada bidang kuasa bukan eksklusif mahkamah State of California, yang bermakna bahawa anda boleh membawa tuntutan untuk menguatkuasakan hak perlindungan pengguna anda berhubung dengan Terma ini di California atau di negara Kesatuan Eropah di mana anda tinggal. Jika anda tinggal di Kesatuan Eropah, Suruhanjaya Eropah menyediakan platform penyelesaian pertikaian dalam talian, yang boleh anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak mengambil bahagian dalam platform ini jadi jika anda ingin membawa sesuatu perkara kepada perhatian kami, sila hubungi kami.
MENGHUBUNGI KAMI
Jika anda mempunyai sebarang pertanyaan atau cadangan berkenaan Terma ini, sila hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
Syarat & KetentuanPengguna Akhir Discovery
Terakhir diperbarui 11 Juni 2020
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”), menyediakan layanan pencarian (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler menggunakan Layanan Discovery kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna” atau “Para Pengguna) akses sederhana untuk menyelesaikan tindakan (contohnya, untuk mengidentifikasi restoran terdekat). Dengan menyetujui Ketentuan ini atau menggunakan Layanan Discovery dalam aplikasi yang telah mengintegrasikan Layanan Discovery, Anda menyetujui untuk terikat dengan Syarat & Ketentuan Pengguna Akhir Discovery ini (“Ketentuan”). Dengan menyetujui Ketentuan ini, Anda menjamin bahwa Anda berwenang untuk menyetujui Ketentuan ini. JIKA ANDA TIDAK MENYETUJUI SYARAT & KETENTUAN PENGGUNA AKHIR DISCOVERY INI, JANGAN MENGGUNAKAN FUNGSI PERMINTAAN KONTEN DALAM APLIKASI YANG MENGGUNAKAN LAYANAN DISCOVERY KAMI.
PEMBERITAHUAN PENTING: KETENTUAN INI MENGACU PADA ARBITRASE MENGIKAT DAN PENGABAIAN HAK GUGATAN PERWAKILANKELOMPOK. HARAP BACA DENGAN SAKSAMA.
Semua penyebutan “Anda”, sebagaimana berlaku, berarti perorangan yang mengakses, menggunakan, dan/atau berpartisipasi dalam Layanan Discovery dengan cara apa pun, dan masing-masing pewaris, penerus, dan penerima kuasa Anda. Jika Anda menggunakan Layanan Discovery atas nama entitas, Anda menyatakan dan menjamin bahwa Anda memiliki wewenang untuk mengikat entitas tersebut, dan penerimaan Ketentuan oleh Anda akan dianggap sebagai penerimaan oleh entitas tersebut, dan “Anda” dalam Ketentuan ini akan mengacu pada entitas tersebut, direktur, pejabat, karyawan, dan agennya.
Kami dapat mengubah Ketentuan ini dari waktu ke waktu. Ketika kami melakukannya, kami akan merevisi tanggal “Terakhir diperbarui” yang tercantum di atas. Anda bertanggung jawab untuk sering meninjau Ketentuan ini dan tetap mengikuti perubahan terhadapnya. Versi dari Ketentuan yang berlaku pada saat tersebut akan menggantikan semua versi sebelumnya. Anda menyetujui bahwa dengan terus menggunakan aplikasi yang menggunakan Layanan Discovery kami setelah perubahan tersebut diumumkan, Anda akan menerima Ketentuan yang diubah tersebut.
Harap dicatat bahwa Ketentuan ini hanya berlaku bagi Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, beberapa mungkin dapat diakses oleh Pengguna yang mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web Pelanggan atau entitas lain. Untuk ketentuan yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Discovery, tinjau ketentuan Branch yang diposting di sini. Anda juga harus meninjau syarat dan ketentuan apa pun yang mungkin diberlakukan oleh Pelanggan atau entitas lain bagi Anda melalui penggunaan aplikasi atau situs webnya.
KELAYAKAN
Layanan Discovery tidak ditujukan bagi siapa pun yang berusia di bawah 13 tahun (dan pada yurisdiksi lain di bawah 16 tahun). Dengan menggunakan Layanan Discovery, Anda menyatakan dan menjamin bahwa Anda berusia minimal 13 tahun, atau lebih, jika hukum mewajibkan Anda berusia di atas 13 tahun agar Branch dapat menyediakan Layanan Discovery kepada Anda tanpa persetujuan orang tua.
LISENSI UNTUK MENGGUNAKAN LAYANANDISCOVERY
Jika Anda mematuhi syarat dan ketentuan ini, Branch memberikan lisensi terbatas, di seluruh dunia, tidak dapat dialihkan, noneksklusif, dan dapat dicabut kembali untuk menggunakan Layanan Discovery. Hak Anda untuk menggunakan Layanan Discovery dibatasi oleh semua syarat dan ketentuan yang tercantum dalam Ketentuan ini serta ketentuan lain yang dapat diberlakukan bagi Anda oleh Pelanggan kami.
PENGGUNAAN LAYANAN DISCOVERY KAMI; KEBIJAKAN DANPEMBATASAN
Anda sepenuhnya bertanggung jawab atas konten dan materi lain yang Anda serahkan dalam permintaan, atau informasi yang Anda kirimkan melalui atau dengan Layanan Discovery. Anda menyetujui bahwa dalam menggunakan Layanan Discovery, Anda:
- akan mematuhi seluruh hukum yang berlaku, termasuk namun tidak terbatas pada hukum privasi, hukum kekayaan intelektual, hukum antispam, dan persyaratan peraturan;
- tidak akan mengirimkan materi yang memuat virus perangkat lunak atau kode, file, atau program komputer lain yang dirancang untuk mengganggu, merusak, atau membatasi fungsi perangkat lunak atau perangkat keras atau peralatan telekomunikasi apa pun;
- tidak akan menghambat atau mengganggu Layanan Discovery atau server atau jaringan yang terhubung ke Layanan Discovery, atau melanggar persyaratan, prosedur, kebijakan, atau peraturan jaringan yang terhubung dengan Layanan Discovery;
- tidak akan mengembangkan, mendukung, atau menggunakan alat otomatis (misalnya, robot, laba-laba) untuk mengakses atau menggunakan Layanan Discovery atau menggeser Layanan Discovery atau menyalin data dari Layanan Discovery;
- tidak mengakali atau menonaktifkan manajemen hak digital, aturan penggunaan, atau fitur lain dari Layanan Discovery;
- tidak akan merekayasa balik, mendekompilasi, membongkar, memecahkan, atau mencoba untuk memperoleh kode sumber untuk Layanan Discovery atau teknologi terkait apa pun yang bukan merupakan sumber terbuka; dan
- tidak akan terlibat dalam “membingkai”, atau “mencerminkan” atau menyimulasikan tampilan atau fungsi Layanan Discovery.
Anda menyatakan dan menyetujui bahwa penggunaan Layanan Discovery oleh Anda bergantung pada akses telekomunikasi dan layanan Internet. Anda sepenuhnya bertanggung jawab untuk memperoleh dan mempertahankan semua layanan telekomunikasi dan Internet, serta perangkat keras dan perangkat lunak lainnya yang diperlukan untuk mengakses dan menggunakan Layanan Discovery, termasuk namun tidak terbatas pada setiap dan seluruh biaya, ongkos, pengeluaran, dan pajak apa pun yang berkaitan dengan hal-hal di atas. Branch tidak bertanggung jawab atas kehilangan atau kerusakan data, kehilangan komunikasi, atau kerugian atau kerusakan lainnya yang timbul dari layanan telekomunikasi dan Internet tersebut.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami akan melakukan upaya terbaik untuk memastikan bahwa Layanan Discovery tidak akan terganggu dan bahwa transmisi bebas dari kesalahan. Namun, karena sifat Internet, hal tersebut tidak dijamin. Selain itu, akses Anda ke Layanan Discovery mungkin terkadang ditangguhkan atau dibatasi untuk memungkinkan perbaikan, pemeliharaan, atau pengenalan fasilitas atau layanan baru. Kami akan berupaya untuk membatasi kemunculan dan durasi penangguhan atau pembatasan tersebut.
PENGAKHIRAN
Anda menyatakan dan menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat sewaktu-waktu mengakhiri penyediaan Layanan Discovery tanpa pemberitahuan sebelumnya dengan alasan apa pun. Anda menyetujui bahwa Branch tidak akan memiliki kewajiban kepada Anda sehubungan dengan pengakhiran oleh Branch. Bagian-Bagian yang berdasarkan sifatnya akan tetap berlaku secara wajar setelah Ketentuan ini berakhir atau kedaluwarsa, termasuk namun tidak terbatas pada Bagian-Bagian mengenai Pengakhiran, Kebijakan Privasi & Hak Data, Hak Milik, Batasan Kewajiban, Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok, serta Pemberitahuan Hukum.
KEBIJAKAN PRIVASI & HAK DATA
Anda menyatakan bahwa Anda telah menerima, membaca, dan memahami Kebijakan Privasi Discovery. Dengan menyetujui Ketentuan Ini, Anda menyetujui pengumpulan, penggunaan, dan pengungkapan data oleh Branch, termasuk data pribadi apabila berlaku, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery kami, termasuk untuk menayangkan iklan kepada Anda dan menyesuaikan hasil konten untuk Anda.
Anda memberikan kepada Branch lisensi yang berlaku di seluruh dunia, bersifat noneksklusif, dapat disublisensikan, dan dapat dialihkan untuk menggunakan, menyalin, memodifikasi, mendistribusikan, memublikasikan, memproses, dan/atau menganonimkan informasi dan konten yang dikumpulkan melalui Layanan Discovery, termasuk namun tidak terbatas pada (a) menyediakan, mempertahankan, mengoptimalkan, dan meningkatkan Layanan Discovery; (b) melakukan penelitian; (c) menganalisis dan mengagregatkan data Anda (termasuk data yang dianonimkan) dengan data pengguna lain, di mana data agregat tersebut disebut “Data Agregat”; (d) menggunakan Data Agregat tersebut untuk melakukan penelitian dan membuat data, produk dan layanan analitis, termasuk untuk memungkinkan Pelanggan menyesuaikan konten, iklan, atau aplikasi mereka didasarkan pada informasi yang dikumpulkan melalui Layanan Discovery; dan (d) sebagaimana dijelaskan dalam Kebijakan Privasi Discovery. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
TAUTAN DAN KONTEN PIHAK KETIGA
Layanan Discovery dapat menampilkan atau memuat tautan ke produk, layanan, aplikasi, dan situs web pihak ketiga. Setiap pendapat, saran, pernyataan, layanan, penawaran, atau informasi lain yang merupakan bagian dari konten yang ditunjukkan, dibuat, atau disediakan oleh pengguna lain atau pihak ketiga lain pada Layanan Discovery, atau yang dapat diakses melalui atau dapat dicari menggunakan Layanan Discovery (secara bersama-sama disebut “Konten Pihak Ketiga”), merupakan milik dari pembuat atau produsen masing-masing dan bukan merupakan milik Branch atau pemegang saham, direktur, pejabat, karyawan, agen, atau perwakilannya. Branch tidak mengendalikan Konten Pihak Ketiga dan tidak menjamin akurasi, kelengkapan, atau kualitas Konten Pihak Ketiga tersebut. Branch tidak bertanggung jawab atas kinerja, tidak mendukung, dan tidak bertanggung jawab atau berkewajiban atas Konten Pihak Ketiga atau informasi atau materi apa pun yang diiklankan dalam Konten Pihak Ketiga mana pun. Dengan menggunakan Layanan Discovery, Anda dapat melihat konten yang menyinggung, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggung jawab atau berkewajiban, secara langsung atau tidak langsung, atas kerusakan atau kerugian yang disebabkan oleh Anda karena menggunakan atau mengandalkan barang, layanan, atau informasi yang tersedia pada atau melalui layanan pihak ketiga atau Konten Pihak Ketiga. Anda bertanggung jawab untuk mengevaluasi informasi, pendapat, saran, atau konten lain yang tersedia pada atau melalui Layanan Pihak Ketiga.
Branch dapat meningkatkan hasil pencarian tertentu didasarkan pada perjanjian dengan pihak ketiga (“Hasil Pencarian yang Disponsori”) yang dapat ditampilkan sebagai hasil pencarian pertama atau lebih dalam setiap pencarian tertentu. Hasil Pencarian yang Disponsori ditampilkan sebagai hasil algoritma yang digunakan oleh Branch. Branch tidak membuat pernyataan apa pun bahwa Hasil Pencarian yang Disponsori merupakan yang paling sesuai dengan kebutuhan spesifik pengguna.
Kami dapat mengubah atau menghentikan Layanan Discovery, dan Anda menyetujui bahwa kami tidak memiliki kewajiban untuk menyimpan, mempertahankan, atau menyediakan kepada Anda salinan konten atau informasi apa pun yang disediakan oleh Anda atau pihak lain, kecuali apabila diwajibkan oleh hukum yang berlaku dan sebagaimana ditetapkan dalam Kebijakan Privasi Discovery.
HAK MILIK
Branch dan pemberi lisensinya secara eksklusif memiliki seluruh hak, kepemilikan, dan kepentingan dalam dan terhadap Layanan Discovery, termasuk seluruh kekayaan intelektual dan hak milik terkait. Anda menyatakan bahwa Layanan Discovery dilindungi oleh undang-undang hak cipta, merek dagang, dan undang-undang lain di Amerika Serikat dan negara lainnya. Anda menyetujui untuk tidak menghapus, mengubah, atau mengaburkan hak cipta, merek dagang, merek layanan, atau pemberitahuan hak milik lainnya yang tercantum atau yang menyertai Layanan Discovery.
Branch dapat menyediakan kepada Anda mekanisme untuk memberikan masukan, saran, dan ide tentang Layanan Discovery (“Masukan”) jika Anda memilih untuk melakukannya. Anda menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat menggunakan Masukan yang Anda berikan kepada Branch dengan cara apa pun, termasuk dalam pengembangan dan modifikasi Layanan Discovery di masa mendatang. Anda dengan ini memberikan kepada Branch dan penerima kuasanya lisensi abadi, di seluruh dunia, dapat dialihkan sepenuhnya, dapat disublisensikan, dibayar penuh, tidak dapat dicabut kembali, dan bebas royalti untuk menggunakan, memperbanyak, memodifikasi, membuat karya turunan, mendistribusikan, serta menampilkan Masukan dengan cara apa pun untuk tujuan apa pun dalam media, perangkat lunak, atau teknologi apa pun yang ada saat ini atau dikembangkan di masa mendatang, tanpa kewajiban untuk memberikan atribusi atau kompensasi kepada Anda atau pihak ketiga mana pun. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
SANGKALAN JAMINAN
Layanan Discovery disediakan “SEBAGAIMANA ADANYA”, tanpa jaminan apa pun. TANPA MEMBATASI HAL-HAL DI ATAS, BRANCH DENGAN TEGASMENYANGKAL JAMINAN APA PUN TERKAIT KELAYAKAN BARANG DAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU,PENGGUNAAN TANPA GANGGUAN, BUKAN PELANGGARAN, ATAU AKURASI DATA, DAN JAMINAN APA PUN YANG TIMBUL DARIPERILAKU BERTRANSAKSI, ATAU PRAKTIK DAGANG. Branch tidak menjamin akurasi, kelengkapan, atau kegunaan Layanan Discovery. Anda menggunakan dan mengandalkan Layanan Discovery dengan risiko ditanggung sendiri. BEBERAPA YURISDIKSI TIDAK MENGIZINKAN PENGECUALIAN JAMINAN TERTENTU DALAM SITUASI TERTENTU. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU.
BATASAN KEWAJIBAN
APABILA DIIZINKAN OLEH HUKUM DAN MESKIPUN ADA PERTENTANGAN, BRANCH TIDAK MEMILIKI KEWAJIBAN KARENA KONTRAK, KELALAIAN, KERUGIAN, KEWAJIBAN KETAT, PELANGGARAN ATAU TEORI HUKUM ATAU YANG SETARA ATAS KEHILANGAN PENGGUNAAN LAYANAN DISCOVERY ATAU KERUSAKAN APA PUN, BAIK yang bersifat langsung, tidak langsung, tidak disengaja, khusus, konsekuensial, atau ganti rugi yang bersifat menjerakan, termasuk namun tidak terbatas pada kerusakan karena kehilangan keuntungan, reputasi baik, penggunaan, data, atau kerugian tidak berwujud (meskipun Branch telah diberi tahu tentang kemungkinan kerugian tersebut), akibat dari penggunaan Layanan DISCOVERY oleh Anda.
BATASAN KEWAJIBAN INI MERUPAKAN BAGIAN DARI DASAR KESEPAKATAN ANTARA ANDA DAN BRANCH DAN AKAN BERLAKU BAGI SEMUA KLAIM KEWAJIBAN (MISALNYA JAMINAN, KERUGIAN, KELALAIAN, KONTRAK, HUKUM) DAN MESKIPUN BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN KERUGIAN TERSEBUT.
BEBERAPA YURISDIKSI TIDAK MENGIZINKAN BATASAN ATAU PENGECUALIAN KEWAJIBAN. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU. KETENTUAN BATASAN KEWAJIBAN INI BERLAKU SEPENUHNYA BAGI PENDUDUK NEW JERSEY.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami tidak bertanggung jawab atas (i) kerugian yang tidak disebabkan oleh pelanggaran oleh kami, atau (ii) kerugian bisnis (termasuk kehilangan keuntungan, pendapatan, kontrak, penghematan yang diantisipasi, data, nama baik, atau pengeluaran yang sia-sia), atau (iii) kerugian tidak langsung atau konsekuensial yang tidak terduga bagi Anda dan kami ketika Anda mulai menggunakan Layanan Discovery. Kami tidak bertanggung jawab atas penundaan atau kegagalan untuk memenuhi kewajiban kami dalam kondisi ini jika penundaan atau kegagalan tersebut timbul akibat sebab-sebab yang berada di luar kendali kami. Hukum di beberapa negara tidak mengizinkan beberapa atau semua batasan yang dijelaskan di atas. Jika hukum ini berlaku bagi Anda, beberapa atau semua batasan di atas mungkin tidak berlaku bagi Anda dan Anda mungkin memiliki hak tambahan.
ARBITRASE DANPENGABAIAN GUGATAN PERWAKILAN KELOMPOK
ANDA HARUS MEMBACA BAGIAN INI DENGAN SAKSAMA, KARENA INI DAPAT BERDAMPAK SECARA SIGNIFIKAN TERHADAP HAK HUKUM ANDA, TERMASUK HAK ANDA UNTUK MENGAJUKAN TUNTUTAN HUKUM DI PENGADILAN.
Cakupan: Anda dan Branch menyetujui bahwa Ketentuan ini berlaku bagi perdagangan antarnegara bagian dan bahwa Undang-Undang Arbitrase Federal mengatur penafsiran dan pemberlakuan ketentuan arbitrase ini. Bagian ini ditujukan untuk ditafsirkan secara luas dan mengatur setiap dan seluruh sengketa antara kita, termasuk namun tidak terbatas pada klaim yang muncul atau terkait aspek apa pun dari hubungan antara kita, baik didasarkan pada kontrak, kerugian, undang-undang, penipuan, pengungkapan keliru, atau teori hukum lainnya; klaim yang muncul sebelum Ketentuan ini atau perjanjian sebelumnya (termasuk namun tidak terbatas pada klaim terkait periklanan); dan klaim yang mungkin muncul setelah pengakhiran Ketentuan ini. Satu-satunya sengketa yang dikecualikan dari larangan luas ini adalah litigasi kekayaan intelektual tertentu dan klaim yang diajukan di pengadilan setempat, sebagaimana ditetapkan di bawah.
Penyelesaian SengketaAwal: Anda dapat menghubungi kami di info@branch.io untuk mengatasi masalah yang mungkin Anda miliki mengenai Layanan Discovery. Branch dapat menyelesaikan sebagian besar masalah dengan cepat demi kepuasan pengguna kami. Anda dan Branch menyetujui untuk menggunakan upaya terbaik melalui proses penyelesaian sengketa internal Branch untuk menyelesaikan sengketa, klaim, pertanyaan, atau pertentangan apa pun, serta terlibat dalam negosiasi dengan iktikad baik, yang akan menjadi syarat bagi suatu pihak yang mengajukan tuntutan hukum atau arbitrase.
Arbitrase Mengikat: Jika para pihak tidak mencapai solusi yang disepakati dalam periode tiga puluh (30) hari sejak penyelesaian sengketa informal dimulai berdasarkan ketentuan penyelesaian sengketa awal, maka suatu pihak dapat mengajukan arbitrase yang mengikat sebagai satu-satunya cara untuk menyelesaikan klaim, mengacu pada pengecualian dan ketentuan yang ditetapkan di bawah. Kecuali sebagaimana ditetapkan di bawah, setiap klaim yang mungkin Anda miliki terhadap Branch harus diselesaikan melalui arbitrase mengikat di hadapan Asosiasi Arbitrase Amerika (American Arbitration Association atau “AAA”) menggunakan Aturan Arbitrase Konsumen, sebagaimana diubah melalui Ketentuan ini, dan akan diselenggarakan oleh AAA dan diselesaikan oleh satu arbiter. Aturan AAA tersedia secara online di www.adr.org atau dengan menghubungi AAA di 1-800-778-7879. Arbiter terikat oleh Ketentuan ini.
Arbiter, dan bukan pengadilan atau agensi federal, negara bagian, atau setempat, memiliki wewenang eksklusif untuk menyelesaikan semua sengketa yang muncul dari atau terkait penafsiran, kemampuan penerapan, atau keberlakuan, atau penyusunan Ketentuan ini, termasuk namun tidak terbatas pada klaim apa pun bahwa seluruh atau bagian apa pun dari Ketentuan ini batal atau dapat dibatalkan, atau apakah suatu klaim dapat diajukan melalui arbitrase. Arbiter akan memiliki kuasa untuk memutuskan perbaikan apa pun yang tersedia di pengadilan berdasarkan hukum atau menurut asas kesetaraan. Putusan arbiter akan diberikan secara tertulis dan mengikat para pihak, serta dapat diberlakukan sebagai keputusan di setiap pengadilan dengan yurisdiksi yang kompeten.
Anda memahami dan menyetujui bahwa dengan menandatangani Ketentuan ini, Anda dan Branch masing-masing mengabaikan hak atas pengadilan juri atau pengadilan di hadapan hakim di pengadilan publik. Apabila ketentuan arbitrase ini tidak ada, Anda dan Branch dapat memiliki hak atau kesempatan untuk mengajukan sengketa di pengadilan, di hadapan hakim atau juri, dan/atau berpartisipasi atau diwakili dalam kasus yang diajukan di pengadilan oleh pihak lain (termasuk gugatan perwakilan kelompok). Hak lain yang Anda miliki jika Anda mengajukan klaim di pengadilan, seperti hak untuk melakukan banding dan atas jenis penemuan tertentu, mungkin lebih terbatas atau dapat diabaikan.
Jika Anda penduduk Amerika Serikat, arbitrase dapat diadakan di daerah di mana Anda tinggal pada saat diajukan. Untuk individu yang tinggal di luar Amerika Serikat, arbitrase dapat dilakukan di Negara Bagian California, Amerika Serikat. Anda dan Branch selanjutnya menyetujui untuk tunduk pada yurisdiksi personal pengadilan federal atau negara bagian di Distrik California Utara untuk mengajukan arbitrase, untuk menangguhkan arbitrase, atau untuk mengonfirmasi, memodifikasi, memberlakukan, atau menandatangani keputusan atas putusan yang diberikan oleh arbiter.
Biaya Arbitrase: Pembayaran untuk semua pengajuan, penyelenggaraan, dan biaya dan pengeluaran arbiter yang dikenakan oleh AAA akan diatur oleh aturan AAA, dengan syarat, jika Anda mengajukan arbitrase terhadap Branch dan nilai perbaikan yang diupayakan adalah sepuluh ribu dolar ($10.000) atau lebih rendah, maka Branch akan membayarkan semua biaya dan pengeluaran untuk semua pengajuan, penyelenggaraan, dan arbitrase yang dikenakan oleh AAA (mengacu pada penggantian sebagaimana ditetapkan di bawah). Dalam situasi di mana kalimat sebelumnya berlaku, namun nilai perbaikan yang diupayakan lebih dari sepuluh ribu dolar ($10.000) dan Anda menunjukkan kepada arbiter bahwa biaya dan pengeluaran tersebut akan lebih tinggi dibandingkan tindakan hukum di pengadilan, maka Branch akan membayarkan biaya dan pengeluaran yang menurut arbiter diperlukan untuk mencegah biaya arbitrase lebih mahal dibandingkan tindakan hukum di pengadilan (mengacu pada penggantian sebagaimana ditetapkan di bawah). Apabila arbiter menentukan bahwa semua klaim yang Anda ajukan melalui arbitrase tidak berdasar menurut Aturan Federal Prosedur Perdata (Federal Rule of Civil Procedure 11), Anda menyetujui untuk mengganti biaya dan pengeluaran yang dibayarkan oleh Branch dan bahwa Anda akan berkewajiban untuk membayar berdasarkan aturan AAA.
Gugatan PerwakilanKelompok: ANDA MEMAHAMI DAN MENYETUJUI BAHWA ANDA DAN BRANCH MASING-MASING AKAN MENGAJUKAN ARBITRASE DALAM KAPASITAS INDIVIDU ANDA, BUKAN SEBAGAI PERWAKILAN ATAU ANGGOTA SUATU KELOMPOK. Ini berarti Anda dan Branch tidak diperkenankan ikut serta dalam klaim bersama perorangan atau entitas lain, dan tidak ada kewenangan atas sengketa yang akan diselesaikan melalui arbitrase secara berkelompok. Jika pengadilan atau arbiter menyatakan bahwa pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok batal atau tidak dapat diberlakukan atas alasan apa pun, atau bahwa arbitrase dapat dilanjutkan secara berkelompok, maka ketentuan arbitrase di bagian ini akan dianggap batal dan tidak berlaku secara keseluruhan dan para pihak dianggap tidak menyetujui sengketa arbitrase.
Pengecualian: Terlepas dari keputusan para pihak untuk menyelesaikan semua sengketa melalui arbitrase, suatu pihak dapat mengambil tindakan hukum melalui pengadilan negara bagian atau federal untuk melindungi hak kekayaan intelektualnya (yang berarti paten, hak cipta, hak moral, merek dagang, dan rahasia dagang, tetapi bukan hak privasi atau hak publisitas). Salah satu pihak juga dapat mengupayakan tindakan perbaikan melalui pengadilan setempat atas sengketa atau klaim dalam cakupan yurisdiksi pengadilan tersebut.
Hak untuk Membatalkan: Anda memiliki hak untuk membatalkan dan tidak terikat oleh ketentuan arbitrase dan pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok dengan mengirim pemberitahuan tertulis mengenai keputusan pembatalan Anda ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Pemberitahuan tersebut harus dikirimkan dalam waktu 30 hari sejak tanggal 15 November 2018 atau ketika pertama kali menggunakan Layanan Discovery, mana pun yang muncul paling akhir, dan jika tidak, Anda akan terikat dengan sengketa arbitrase sesuai dengan ketentuan paragraf tersebut. Jika Anda membatalkan ketentuan arbitrase ini, Branch juga tidak akan terikat oleh ketentuan tersebut.
Perubahan terhadap Bagianini: Branch akan mengirimkan pemberitahuan tiga puluh (30) hari sebelumnya mengenai perubahan yang berdampak terhadap substansi bagian Arbitrase dan Pengabaian Gugatan Perwakilan kelompok ini dengan memperbarui Ketentuan ini, mengirimkan pesan kepada Anda, atau memberi tahu Anda ketika Anda menggunakan Layanan Discovery. Perubahan akan berlaku tiga puluh (30) hari setelah diperbarui dalam Ketentuan ini atau dikirimkan kepada Anda.
Perubahan bagian ini akan berlaku secara prospektif hanya untuk klaim yang timbul setelah hari ketiga puluh (ke-30). Jika pengadilan atau arbiter memutuskan bahwa subbagian ini tentang “Perubahan terhadap Bagian Ini” tidak dapat diberlakukan atau tidak sah, maka subbagian ini akan dipisahkan dari bagian yang berjudul “Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok”, dan pengadilan atau arbiter akan memberlakukan bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok pertama yang ada setelah Anda mulai menggunakan Layanan Discovery.
KETENTUAN HUKUM
Hukum yangMengatur. Ketentuan ini dan semua pokok permasalahannya yang timbul dari atau terkait Ketentuan ini diatur oleh hukum Negara Bagian California, tanpa memandang pertentangan ketentuan hukumnya; tidak termasuk Konvensi Perserikatan Bangsa-Bangsa tentang Kontrak Jual Beli Barang Internasional.
Kedudukan. Setiap tindakan hukum atau sengketa yang timbul dari atau terkait Ketentuan ini dan tidak diajukan melalui arbitrase akan diajukan hanya melalui pengadilan negara bagian atau federal yang berlokasi di Distrik California Utara. Anda dan Branch dengan ini menyetujui untuk mematuhi yurisdiksi pengadilan tersebut dan menyetujui dengan kedudukan pengadilan tersebut dalam tindakan hukum atau sengketa tersebut.
Layanan Proses. Anda selanjutnya menyetujui untuk menerima layanan proses melalui pos, dan dengan ini mengabaikan setiap dan seluruh pembelaan yurisdiksi dan kedudukan yang tersedia.
Tidak Ada Pengabaian. Kegagalan kami untuk memberlakukan hak atau ketentuan dalam Ketentuan ini bukan merupakan pengabaian hak atau ketentuan tersebut kecuali jika dinyatakan dan disetujui oleh kami secara tertulis.
Pengalihan. Ketentuan ini tidak dapat dialihkan, dipindahtangankan, atau disublisensikan oleh Anda kecuali dengan izin tertulis sebelumnya dari Branch. Branch dapat memindahtangankan dan mengalihkan hak dan kewajibannya berdasarkan Ketentuan ini dengan bebas tanpa persetujuan.
Undang-UndangPembatasan: Anda menyetujui bahwa terlepas dari undang-undang atau hukum yang bertentangan, setiap klaim yang timbul dari atau terkait Layanan Discovery harus dimulai dalam satu (1) tahun setelah penyebab tindakan terjadi. Jika tidak, penyebab tindakan tersebut dilarang secara permanen. Terlepas dari hal-hal di atas, undang-undang pembatasan ini tidak berlaku bagi penduduk New Jersey.
Judul Bagian: Judul bagian dalam Ketentuan ini hanya untuk kenyamanan dan tidak memiliki dampak hukum atau kontraktual.
Keseluruhan Perjanjian. Ketentuan ini, bersama dengan Kebijakan Privasi Discovery dan ketentuan hukum lainnya atau syarat dan ketentuan tambahan atau kebijakan yang mengatur penggunaan Layanan Discovery, merupakan keseluruhan perjanjian antara Anda dan Branch mengenai Layanan Discovery. Kecuali jika dinyatakan secara tegas di sini, jika ketentuan mana pun dari Ketentuan ini dianggap tidak sah oleh pengadilan dengan yurisdiksi yang kompeten, ketidakabsahan ketentuan tersebut tidak berdampak pada keabsahan ketentuan lainnya dalam Ketentuan ini, yang akan tetap sepenuhnya berlaku.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Selain itu, Anda mendapatkan perlindungan yang disediakan bagi Anda oleh ketentuan wajib dari hukum di negara tempat tinggal Anda. Anda dan kami menyetujui untuk tunduk pada yurisdiksi noneksklusif pengadilan Negara Bagian California, yang berarti bahwa Anda dapat mengajukan klaim untuk memberlakukan hak perlindungan konsumen Anda sehubungan dengan Ketentuan ini di California atau di negara UE tempat tinggal Anda. Jika Anda tinggal di UE, Komisi Eropa menyediakan platform penyelesaian sengketa online yang dapat Anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak ikut serta dalam platform ini, sehingga apabila Anda ingin menyampaikan masalah kepada kami, silakan hubungi kami.
MENGHUBUNGI KAMI
Jika Anda memiliki pertanyaan atau saran mengenai Ketentuan ini, hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
Termini eCondizioni di Discovery per l’Utente Finale
Ultimo aggiornamento 11 giugno 2020
Introduzione
Branch Metrics, Inc. ("Branch", "noi", o “ci”), fornisce un servizio di ricerca (i "Servizi Discovery"), che consente agli sviluppatori di applicazioni mobili che utilizzano Servizi Discovery (i nostri "Clienti") di fornire, all’interno delle loro applicazioni, risultati contestuali e link basati sull'intenzione che forniscono ai loro utenti finali ("Utente" o "Utenti") un accesso semplificato per completare un'azione (ad esempio, per identificare i ristoranti nelle vicinanze). Acconsentendo a questi Termini o utilizzando in altro modo i Servizi Discovery nelle applicazioni che li hanno integrati, l'Utente accetta di essere vincolato da questi Termini e Condizioni di Discovery per l'Utente Finale (i "Termini"). Accettando i presenti Termini, l'Utente garantisce di essere autorizzato ad accettare i presenti Termini. SE NON SI ACCETTANO QUESTI TERMINI E CONDIZIONI DI DISCOVERY PER L'UTENTE FINALE, NON UTILIZZARE LE FUNZIONI DI RICERCA DI CONTENUTI NELLE APPLICAZIONI CHE SI SERVONO DEI NOSTRI SERVIZI DISCOVERY.
AVVISO IMPORTANTE: QUESTI TERMINI SONO SOGGETTI AD UN ARBITRATO VINCOLANTE E A UNA RINUNCIA AL DIRITTO DI AZIONE LEGALE COLLETTIVA. SI PREGA DI LEGGERE ATTENTAMENTE.
Tutti i riferimenti a "voi" o "vostro", a seconda dei casi, indicano la persona che accede, utilizza e/o partecipa ai Servizi Discovery in qualsiasi modo e ciascuno dei vostri eredi, cessionari e successori. Se si utilizzano i Servizi Discovery per conto di una persona giuridica, si dichiara e garantisce di avere la capacità di vincolare tale persona giuridica, l'accettazione dei Termini sarà considerata un'accettazione da parte di tale persona giuridica e “voi" e “vostro" nel presente documento si riferiscono a tale persona giuridica, i suoi direttori, funzionari, dipendenti e agenti.
Potremmo, di tanto in tanto, apportare modifiche ai presenti Termini. In tal caso, provvederemo a rettificare la data "Ultimo aggiornamento" indicata sopra. È responsabilità degli Utenti rivedere frequentemente i presenti Termini e rimanere informati di eventuali modifiche. La versione allora in vigore di questi Termini sostituirà tutte le versioni precedenti. L'Utente accetta che l'uso continuato delle applicazioni che utilizzano i nostri Servizi Discovery dopo che tali modifiche sono state pubblicate costituirà l'accettazione dei Termini come modificati.
Si noti che questi Termini si applicano solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che fanno clic su un link di Branch o interagiscono con un'applicazione o un sito web di un Cliente o di un altro soggetto. Per i termini applicabili al sito web Branch e altri servizi Branch, compresi i servizi accessibili dagli Utenti attraverso i Servizi Discovery, si prega di rivedere i termini Branch qui pubblicati. Si prega di rivedere anche tutti i termini e le condizioni che un Cliente o altro soggetto possono imporre all’Utente attraverso l'uso della propria applicazione o sito web.
IDONEITÀ
È vietato utilizzare i Servizi Discovery per chiunque abbia meno di 13 anni (16 in alcuni ordinamenti). Utilizzando i Servizi Discovery, l'Utente dichiara e garantisce di avere almeno 13 anni di età, o più, se la legge richiede una maggiore età per la fornitura dei Servizi Discovery da parte di Branch senza il consenso dei genitori.
LICENZA PER L’UTILIZZO DEI SERVIZIDISCOVERY
In base al rispetto di questi termini e condizioni, Branch concede all’Utente una licenza limitata, mondiale, non trasferibile, non esclusiva e revocabile per l'utilizzo dei Servizi Discovery. I diritti dell’Utente per l’utilizzo dei Servizi Discovery sono limitati da tutti i termini e le condizioni stabilite in questi Termini, e qualsiasi altro termine che può essere imposto dai nostri Clienti.
UTILIZZO DEI NOSTRI SERVIZI DISCOVERY; POLITICHEE RESTRIZIONI
L'Utente è l'unico responsabile per qualsiasi contenuto e altro materiale che invia in una richiesta, o per le informazioni che altrimenti trasmette attraverso o con i Servizi Discovery. L'Utente accetta che nell'utilizzare i Servizi Discovery lo farà:
- rispettando tutte le leggi applicabili, comprese, senza limitazione, le leggi sulla privacy, le leggi sulla proprietà intellettuale, le leggi antispam e i requisiti normativi;
- non trasmettendo alcun materiale che contenga virus informatici o qualsiasi altro codice informatico, file o programmi progettati per interrompere, distruggere o limitare la funzionalità di qualsiasi software o hardware o attrezzatura di telecomunicazione;
- non interferendo o interrompendo i Servizi Discovery o i server o le reti connesse ai Servizi Discovery, o disobbedendo a qualsiasi requisito, procedura, politica o regolamento delle reti connesse ai Servizi Discovery;
- non sviluppando, supportando o utilizzando alcuno strumento automatizzato (ad esempio: robot, crawler) per accedere o utilizzare i Servizi Discovery o per effettuare data scraping sui Servizi Discovery o per copiare in altro modo i dati dai Servizi Discovery;
- non eludendo o non disattivando qualsiasi gestione dei diritti digitali, regole di utilizzo o altre caratteristiche dei Servizi Discovery;
- non decodificando, decompilando, deassemblando, decifrando o tentando in altro modo di ottenere il codice sorgente dei Servizi Discovery o di qualsiasi tecnologia correlata che non sia open source; e
- non svolgendo attività di “framing", "mirroring", o comunque di simulazione in altro modo dell'aspetto o della funzione dei Servizi Discovery.
L'Utente riconosce e accetta che l'utilizzo dei Servizi Discovery dipende dall'accesso alle telecomunicazioni e ai servizi Internet. L'Utente è l'unico responsabile per l'acquisizione e il mantenimento di tutti i servizi di telecomunicazione e Internet e di altri hardware e software necessari per accedere e utilizzare i Servizi Discovery, compresi, senza limitazione, tutti i costi, tasse, spese e imposte di qualsiasi tipo relativi a quanto sopra. Branch non è responsabile per qualsiasi perdita o danneggiamento di dati, perdita di comunicazioni, o qualsiasi altra perdita o danno di qualsiasi tipo derivante da tali servizi di telecomunicazione e Internet.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del paese di residenza, si può applicare quanto segue: Faremo del nostro meglio per garantire che la disponibilità dei Servizi Discovery sia ininterrotta e che le trasmissioni siano prive di errori. Tuttavia, a causa della natura di Internet, questo non può essere garantito. Inoltre, l’accesso per l’Utente ai Servizi Discovery può anche essere occasionalmente sospeso o limitato per consentire le riparazioni, la manutenzione o l'introduzione di nuove strutture o servizi. Cercheremo di limitare la frequenza e la durata di tali sospensioni o restrizioni.
CESSAZIONE
L'Utente riconosce e accetta che Branch, a propria esclusiva discrezione, può terminare la sua fornitura dei Servizi Discovery senza preavviso per qualsiasi motivo e in qualsiasi momento. L'Utente accetta che Branch non sarà responsabile nei suoi confronti per la cessazione da parte di Branch. Continueranno quelle Sezioni che per loro natura ci si può ragionevolmente aspettare sopravvivano alla cessazione o alla scadenza dei presenti Termini, incluse, ma non limitate alle Sezioni sulla Cessazione, Informativa sulla Privacy e Diritti sui Dati, Diritti di Proprietà, Limitazione di Responsabilità, Arbitrato e Rinuncia alle Azioni Legali Collettive, e Avvisi Legali.
POLITICA SULLA PRIVACY E DIRITTI SUIDATI
L'Utente riconosce di aver ricevuto, letto e compreso l’Informativa sulla Privacy di Discovery. Accettando questi Termini, l’Utente accetta la raccolta, l'uso e la divulgazione dei dati da parte di Branch, inclusi, se del caso, i dati personali, come descritti nella nostra Informativa sulla Privacy di Discovery, anche per pubblicare annunci pubblicitari e per personalizzare i risultati dei contenuti per l’Utente. L'Utente concede a Branch una licenza mondiale, non esclusiva, sub-licenziabile e trasferibile per utilizzare, copiare, modificare, distribuire, pubblicare, elaborare e/o rendere anonimi le informazioni e i contenuti raccolti attraverso i Servizi Discovery, compreso, senza limitazione, (a) fornire, mantenere, ottimizzare e migliorare i Servizi Discovery; (b) condurre ricerche; (c) analizzare e aggregare i propri dati (inclusi i dati resi anonimi) con i dati di altri Utenti, tali dati aggregati sono "Dati Aggregati"; (d) utilizzare tali Dati Aggregati per condurre ricerche e creare dati e prodotti e servizi di analisi, anche per consentire ai Clienti di personalizzare i contenuti, gli annunci, o le loro applicazioni sulla base delle informazioni raccolte attraverso i Servizi Discovery; e (e) come altrimenti descritto nell'Informativasulla Privacy di Discovery. L'Utente rinuncia a qualsiasi diritto di recesso che può avere su tali informazioni o contenuti ai sensi della sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
LINK E CONTENUTI DI TERZE PARTI
I Servizi Discovery potrebbero mostrare o contenere link a prodotti, servizi, applicazioni e siti web di terze parti. Tutte le opinioni, consigli, dichiarazioni, servizi, offerte o altre informazioni che costituiscono parte del contenuto espresso, scritto o reso disponibile da altri Utenti o altre terze parti sui Servizi Discovery, o che è accessibile attraverso o può essere situato utilizzando i Servizi Discovery (nell'insieme, "Contenuti di Terze Parti") sono quelli dei rispettivi autori o produttori e non di Branch o dei suoi azionisti, amministratori, funzionari, dipendenti, agenti o rappresentanti. Branch non controlla i Contenuti di Terze Parti e non garantisce l'accuratezza, l'integrità o la qualità di tali Contenuti di Terze Parti. Branch non è responsabile per l'esecuzione di, non approva e non è responsabile o perseguibile per qualsiasi Contenuto di Terze Parti o qualsiasi informazione o materiale pubblicizzato in qualsiasi Contenuto di Terze Parti. Utilizzando i Servizi Discovery, si può essere esposti a contenuti offensivi, indecenti o discutibili. Non siamo responsabili, direttamente o indirettamente, per eventuali danni o perdite causate all'Utente dall'uso o dall'affidamento su beni, servizi o informazioni disponibili su o attraverso qualsiasi servizio di terze parti o Contenuti di Terze Parti. È responsabilità dell'Utente valutare le informazioni, opinioni, consigli o altri contenuti disponibili su e attraverso i Servizi Discovery
Branch potrebbe favorire alcuni risultati di ricerca sulla base di accordi con terzi ("Risultati di Ricerca Sponsorizzati") che possono apparire come il primo o primi risultati in una determinata ricerca. I Risultati di Ricerca Sponsorizzati appaiono come risultato di algoritmi adottati da Branch. Branch non garantisce in alcun modo che i Risultati di Ricerca Sponsorizzati siano i più adatti alle specifiche esigenze dell'Utente.
Possiamo modificare o interrompere uno qualsiasi dei Servizi Discovery e l'Utente accetta che non abbiamo alcun obbligo di memorizzare, mantenere o fornire una copia di qualsiasi contenuto o informazioni che l’Utente o altri forniscono, tranne nella misura richiesta dalla legge applicabile e come indicato nell'Informativasulla Privacy di Discovery.
DIRITTI DI PROPRIETÀ
Branch e i suoi licenziatari detengono in esclusiva tutti i diritti, titoli e interessi nei e verso i Servizi Discovery, inclusi tutti i diritti di proprietà intellettuale e di proprietà associati. L'Utente riconosce che i Servizi Discovery sono protetti dai diritti d’autore e sul marchio commerciale e da altre leggi degli Stati Uniti e di altri paesi. L'Utente accetta di non rimuovere, alterare o oscurare qualsiasi avviso su diritti d’autore, sul marchio commerciale o sul marchio di servizio o altri avvisi di diritti di proprietà incorporati nei Servizi Discovery o che accompagnano i Servizi Discovery.
Branch può fornire all’Utente un meccanismo per trasmettere feedback, suggerimenti e idee, se si sceglie, a proposito dei Servizi Discovery ("Feedback"). L’Utente accetta che Branch possa, ad esclusiva discrezione di Branch, utilizzare il Feedback che l’Utente fornisce a Branch in qualsiasi modo, anche per futuri miglioramenti e modifiche ai Servizi Discovery. Con la presente l'Utente concede a Branch e ai suoi cessionari una licenza perpetua, mondiale, completamente trasferibile, sub-licenziabile, interamente pagata, irrevocabile, priva di royalty per utilizzare, riprodurre, modificare, creare opere derivate da, distribuire e mostrare il Feedback in qualsiasi modo per qualsiasi scopo, in qualsiasi media, software o tecnologia di qualsiasi tipo ora esistente o sviluppata in futuro, senza alcun obbligo di fornire attribuzione o compenso all’Utente o a terzi. L'Utente rinuncia a qualsiasi diritto di restituzione che potrebbe avere su tali informazioni o contenuti ai sensi della Sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
ESCLUSIONE DI GARANZIE
I Servizi Discovery sono forniti "COSÌ COME SONO", senza garanzia di alcun tipo. SENZA LIMITARE QUANTO SOPRA, BRANCH NEGA ESPLICITAMENTEQUALSIASI GARANZIA DI COMMERCIABILITÀ, IDONEITÀ PER UNO SCOPO PARTICOLARE, PACIFICOGODIMENTO, NON VIOLAZIONE, O ACCURATEZZA DEI DATI, E QUALSIASI GARANZIA DERIVANTE DAL CORSO DELLANEGOZIAZIONE O L'USO DEL COMMERCIO. Branch non garantisce l'accuratezza, la completezza o l'utilità dei Servizi Discovery. L'Utente utilizza e si affida ai Servizi Discovery a proprio rischio e pericolo. ALCUNI ORDINAMENTI NON CONSENTONO L'ESCLUSIONE DI ALCUNE GARANZIE IN DETERMINATE CIRCOSTANZE. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI.
LIMITAZIONE DIRESPONSABILITÀ
NELLA MISURA MASSIMA CONSENTITA DALLA LEGGE E NONOSTANTE QUALSIASI DISPOSIZIONE CONTRARIA, BRANCH NON SARÀ RESPONSABILE IN BASE AD ALCUN CONTRATTO, NEGLIGENZA, ILLECITO, RESPONSABILITÀ OGGETTIVA, VIOLAZIONE O ALTRO MOTIVO DI LEGGE O DI EQUITÀ PER QUALSIASI PERDITA DI UTILIZZO DEI SERVIZI DISCOVERY O QUALSIASI DANNO DI QUALSIASI TIPO, CHE SIA DIRETTO, INDIRETTO, INCIDENTALE, SPECIALE, CONSEQUENZIALE O ESEMPLARE, inclusi, a titolo esemplificativo ma non esaustivo, danni per perdita di profitti, avviamento, uso, dati o altre perdite intangibili (anche se Branch è stata informata della possibilità di tali danni), derivanti dall'uso dell’Utente dei Servizi DISCOVERY
QUESTA LIMITAZIONE DI RESPONSABILITÀ È PARTE INTEGRANTE DEL CONTRATTO TRA L'UTENTE E BRANCH E SI APPLICA A TUTTE LE RIVENDICAZIONI DI RESPONSABILITÀ (AD ES. GARANZIA, ILLECITO, NEGLIGENZA, CONTRATTO, LEGGE) E ANCHE SE BRANCH È STATA INFORMATA DELLA POSSIBILITÀ DI TALI DANNI.
ALCUNE GIURISDIZIONI NON CONSENTONO LA LIMITAZIONE O L'ESCLUSIONE DELLA RESPONSABILITÀ. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI. QUESTA DISPOSIZIONE DI LIMITAZIONE DELLA RESPONSABILITÀ SI APPLICA INTEGRALMENTE AI RESIDENTI DEL NEW JERSEY.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: Non saremo responsabili per (i) perdite che non siano state causate da qualsiasi violazione da parte nostra, o (ii) qualsiasi perdita di affari (inclusa la perdita di profitti, entrate, contratti, risparmi previsti, dati, avviamento o spese sprecate), o (iii) qualsiasi perdita indiretta o consequenziale che non era prevedibile sia per l’Utente che per noi quando l’Utente ha iniziato a utilizzare i Servizi Discovery. Non saremo ritenuti responsabili per qualsiasi ritardo o mancato rispetto dei nostri obblighi secondo queste condizioni se il ritardo o il mancato rispetto deriva da qualsiasi causa che è al di fuori del nostro ragionevole controllo. Le leggi di alcuni paesi non consentono alcune o tutte le limitazioni sopra descritte. Se queste leggi sono applicabili all’Utente, alcune o tutte le limitazioni di cui sopra potrebbero non essere applicabili all’Utente, che potrebbe avere ulteriori diritti.
ARBITRATO E RINUNCIAALL’AZIONE LEGALE COLLETTIVA
SI CONSIGLIA DI LEGGERE ATTENTAMENTE QUESTA SEZIONE, IN QUANTO PUÒ INFLUIRE IN MODO SIGNIFICATIVO SUI PROPRI DIRITTI LEGALI, COMPRESO IL DIRITTO DI INSTAURARE UN PROCEDIMENTO GIUDIZIARIO.
Oggetto: L’Utente e Branch concordano che i presenti Termini riguardano il commercio interstatale e che la Legge Federale sull'Arbitrato (“Federal Arbitration Act”) disciplina l'interpretazione e l'applicazione di queste disposizioni arbitrali. Questa Sezione è da interpretarsi in senso lato e disciplina tutte le controversie tra noi, incluse, a titolo esemplificativo ma non esaustivo, le richieste derivanti da o relative a qualsiasi aspetto del rapporto tra le parti, siano esse basate su contratto, illecito civile, legge, frode, falsa dichiarazione o qualsiasi altro fondamento giuridico; le richieste sorte prima di questi Termini o di qualsiasi accordo precedente (incluse, a titolo esemplificativo ma non esaustivo, le richieste relative alla pubblicità) e le richieste che possono sorgere dopo la cessazione di questi Termini. Le uniche controversie escluse da questo divieto generale sono le controversie relative a determinate proprietà intellettuali e le piccole controversie giudiziarie, come di seguito indicato.
Risoluzione iniziale dellecontroversie: L’Utente può contattarci all'indirizzo info@branch.io per trasmettere qualsiasi segnalazione riguardante i Servizi Discovery. Branch è in grado di risolvere la maggior parte dei problemi in modo rapido e soddisfacente per i nostri Utenti. L’Utente e Branch concordano di utilizzare al meglio i processi interni di risoluzione delle controversie di Branch per risolvere qualsiasi controversia, reclamo, domanda o disaccordo e di impegnarsi in trattative in buona fede, condizione per entrambe le parti per instaurare una causa o un arbitrato.
Arbitrato vincolante: Se le parti non raggiungono una soluzione concordata entro un periodo di trenta (30) giorni dal momento in cui viene avviata la risoluzione informale della controversia ai sensi della disposizione sulla risoluzione iniziale delle controversie, ciascuna delle parti può avviare un arbitrato vincolante come unico mezzo per risolvere le controversie, fatte salve le eccezioni e i termini di seguito indicati. Ad eccezione di quanto indicato di seguito, qualsiasi richiesta che l'Utente possa avere nei confronti di Branch deve essere risolta attraverso un arbitrato vincolante davanti all'American Arbitration Association ("AAA") utilizzando il suo Regolamento sull'Arbitrato dei Consumatori (“Consumer Arbitration Rules”), come modificato dai presenti Termini, e sarà amministrato da AAA e risolto da un unico arbitro. Il Regolamento AAA è disponibile online all'indirizzo www.adr.org o chiamando AAA al numero 1-800-778- 7879. L'arbitro è vincolato dai presenti Termini.
L'arbitro, e non qualsiasi tribunale o agenzia federale, statale o locale, avrà l'autorità esclusiva di risolvere tutte le controversie derivanti da o relative all'interpretazione, all'applicabilità, all'esecutività o alla formazione di questi Termini, incluse, ma non limitatamente a, qualsiasi istanza di annullamento o annullabilità di tutti o parte di questi Termini, o la questione di competenza dell’ad arbitrato. L'arbitro ha il potere di concedere qualsiasi rimedio disponibile in un tribunale in base alla legge o in base al principio di equità. Il lodo arbitrale sarà scritto e vincolante per le parti e potrà assumere forza di sentenza in qualsiasi tribunale della giurisdizione competente.
L'Utente comprende e accetta che, stipulando i presenti Termini, l'Utente e Branch rinunciano ciascuno al diritto a un processo con giuria o a un processo davanti a un giudice in un tribunale pubblico. In assenza di questa disposizione di arbitrato, l’Utente e Branch avrebbero potuto altrimenti avere il diritto o l'opportunità di instaurare le controversie dinnanzi ad un tribunale, davanti a un giudice o a una giuria, e/o di partecipare o essere rappresentati in una causa iniziata in tribunale da altri (incluse le azioni collettive). Altri diritti che l’Utente avrebbe avuto adendo il tribunale, come il diritto di appello e a certi tipi di ispezioni, possono essere più limitati o possono anche essere rinunciati.
Se l’Utente ha residenza negli Stati Uniti, l'arbitrato può avere luogo nella contea in cui risiede al momento del deposito. Per le persone residenti al di fuori degli Stati Uniti, l'arbitrato sarà avviato nello Stato della California, Stati Uniti d'America. L’Utente e Branch accettano inoltre di sottoporsi alla giurisdizione personale di qualsiasi tribunale federale o statale del Distretto Nord della California al fine di costringere all'arbitrato di sospendere il procedimento in attesa dell'arbitrato, o di confermare, modificare, sciogliere o emettere un giudizio sul lodo presentato dall'arbitro.
Costodell’arbitrato: Il pagamento di tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA sarà disciplinato dalle norme della AAA, tenuto conto che se si sta avviando un arbitrato contro Branch e il valore del risarcimento richiesto è di diecimila dollari ($10.000) o meno, allora Branch anticiperà tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA (soggetto a rimborso come indicato di seguito). Se si applicano le circostanze della frase precedente ma il valore del risarcimento richiesto è superiore a diecimila dollari (10.000 dollari) e l'Utente dimostra all'arbitro che tali costi e spese sarebbero proibitivamente più costosi di un procedimento giudiziario, allora Branch pagherà l'importo di tali costi e spese che l'arbitro ritiene necessari per evitare che l'arbitrato sia proibitivamente più costoso di un procedimento giudiziario (soggetto a rimborso come indicato di seguito). Nel caso in cui l'arbitro stabilisca che tutte le richieste rivendicate dall’Utente in sede di arbitrato sono insussistenti ai sensi delle norme del Federal Rule of Civil Procedure 11,l’Utente accetta di rimborsare a Branch tutti i costi e le spese che Branch ha pagato e che l’Utente avrebbe dovuto pagare in base alle norme AAA.
Rinuncia all’azione legalecollettiva: L'UTENTE COMPRENDE E ACCETTA DI AGIRE, COME BRANCH, A TITOLO INDIVIDUALE, NON COME RAPPRESENTANTE O MEMBRO DI UNA CLASSE. Ciò significa che l’Utente e Branch non potranno unirsi a una richiesta di risarcimento con altre persone o enti, e non sussisterà l'autorità di arbitrare alcuna controversia sulla base di un'azione legale collettiva. Se un tribunale o un arbitro stabilisce che la rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva è nulla o inapplicabile per qualsiasi motivo o che un arbitrato può procedere sulla base di un’azione collettiva, allora le disposizioni arbitrali di questa sezione saranno considerate interamente nulle e non valide e si riterrà che le parti non abbiano concordato di sottoporre le controversie ad arbitrato
Eccezioni: Nonostante la decisione delle parti di risolvere tutte le controversie attraverso l'arbitrato, ciascuna delle parti può instaurare un'azione legale in un tribunale statale o federale per proteggere i propri diritti di proprietà intellettuale (vale a dire brevetti, diritti d'autore, diritti morali, marchi commerciali e segreti commerciali, ma non diritti di privacy o di pubblicità). Entrambe le parti possono anche chiedere un risarcimento in un tribunale per piccole controversie o richieste che rientrano nell'ambito della giurisdizione di tale tribunale.
Diritto di Rinuncia: L'Utente ha il diritto di rinunciare all'arbitrato e di non essere vincolato/a dalle disposizioni sull'arbitrato e sulla rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva inviando una comunicazione scritta della propria rinuncia al seguente indirizzo: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. L'avviso deve essere inviato entro 30 giorni dal 15 novembre 2018, o dal primo utilizzo dell’Utente dei Servizi Discovery, se successivo, altrimenti l’Utente sarà tenuto/a a far dirimere le controversie mediante arbitrato in conformità con i termini di tali paragrafi. Se si sceglie di non aderire a queste disposizioni sull‘arbitrato, Branch non sarà vincolata da esse.
Modifiche alla presenteSezione: Branch fornirà un preavviso di trenta (30) giorni per qualsiasi modifica che riguardi il contenuto di questa sezione Arbitrato e Rinuncia all'Azione Legale Collettiva aggiornando i presenti Termini e inviando all'Utente un messaggio o notificando in altro modo durante l’utilizzo dei Servizi Discovery. Le modifiche entreranno in vigore trenta (30) giorni dopo l'aggiornamento dei presenti Termini o l'invio all'Utente.
Le modifiche apportate a questa sezione si applicheranno, altrimenti, in via previsionale, solo alle richieste formulate dopo il trentesimo (30) giorno. Se un tribunale o un arbitro decide che la presente sottosezione "Modifiche alla presente Sezione" non è applicabile o valida, la presente sottosezione sarà separata dalla sezione intitolata "Arbitrato e Rinuncia all'Azione Legale Collettiva" e il tribunale o l'arbitro applicherà la prima sezione Arbitrato e Rinuncia all'Azione Legale collettiva esistente dopo che l'Utente ha iniziato a utilizzare i Servizi Discovery
NOTE LEGALI
Leggeapplicabile. I presenti Termini e tutte le questioni derivanti da o relative ai presenti Termini saranno disciplinate dalle leggi dello Stato della California, a prescindere dalle disposizioni in materia di conflitto di leggi; con esclusione della Convenzione delle Nazioni Unite sui contratti per la vendita internazionale di beni mobili.
Sede. Qualsiasi azione legale o procedimento derivante da o relativa ai presenti Termini e non soggetta ad arbitrato saranno instaurati esclusivamente presso i tribunali statali o federali situati nel Distretto Settentrionale della California. L'Utente e Branch accettano di sottoporre tali azioni legali o procedimenti alla giurisdizione di tali tribunali e convengono sulla competenza di detta sede.
Servizio di Notifica. L'Utente accetta inoltre di accettare le notifiche per posta e rinuncia a tutte le difese giurisdizionali e di sede altrimenti disponibili.
Assenza di rinuncia. La nostra mancata applicazione di qualsiasi diritto o disposizione di cui ai presenti Termini non costituirà una rinuncia a tale diritto o disposizione, a meno che non sia stata da noi riconosciuta e concordata per iscritto.
Cessione. I presenti Termini non sono cedibili, trasferibili o sub-licenziabili da parte dell'Utente se non con il previo consenso scritto di Branch. Branch può trasferire e cedere qualsiasi proprio diritto e obbligo ai sensi dei presenti Termini liberamente e senza consenso.
Decadenza: L'Utente accetta che, indipendentemente da qualsiasi statuto o legge contrari, qualsiasi richiesta derivante da o relativo ai Servizi Discovery deve essere formulata entro un (1) anno dal verificarsi del motivo della richiesta. In caso contrario, il diritto di agire si estingue definitivamente. Nonostante quanto sopra, le presenti disposizioni sulla decadenza non si applicano ai residenti del New Jersey
Intestazioni delleSezioni: Le intestazioni delle sezioni di questi Termini sono riportate solo per comodità e non hanno alcun effetto legale o contrattuale.
Accordo Completo. Questi Termini, insieme con l'Informativa sulla Privacy di Discovery e qualsiasi altro avviso legale o ulteriori termini e condizioni o politiche che disciplinano l'uso dei Servizi Discovery, costituiscono l'intero accordo tra l'Utente e Branch per quanto riguarda i Servizi Discovery. Salvo quanto esplicitamente dichiarato nel presente documento, se una qualsiasi disposizione dei Termini è ritenuta non valida da un tribunale della giurisdizione competente, l'invalidità di tale disposizione non pregiudica la validità delle restanti disposizioni dei Termini, che rimangono in vigore a tutti gli effetti.
NOTA PER I CITTADINI UE: Se l’Utente è consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: l’Utente gode altresì della protezione offerta dalle disposizioni imperative della legge del paese di residenza. Entrambe le parti accettano di sottomettersi alla giurisdizione non esclusiva dei tribunali dello Stato della California, il che significa che l'Utente può avviare un procedimento per far valere i propri diritti di tutela dei consumatori in relazione ai presenti Termini in California o nel paese dell'UE in cui vive. Se l'Utente risiede nell'UE, la Commissione Europea mette a disposizione una piattaforma online di risoluzione delle controversie, a cui si può accedere qui: https://ec.europa.eu/consumers/odr. Noi non utilizziamo questa piattaforma, quindi se l’Utente desidera portare alla nostra attenzione una questione è pregato di contattarci.
COME CONTATTARCI
Se l’Utente ha domande o suggerimenti in merito ai presenti Termini, preghiamo di contattarci all'indirizzo:
Discovery-Bedingungen fürEndnutzer
Letzte Aktualisierung: 11. Juni 2020
VORWORT
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Discovery-Dienst (die „Discovery-Dienste“) an, der es Entwicklern von mobilen Apps, welche die Discovery-Dienste nutzen (unseren „Kunden“), die Möglichkeit gibt, in ihren Apps kontextuelle Ergebnisse und absichtsbasierte Links bereitzustellen, die ihren Endnutzern („Nutzer“) vereinfachten Zugriff auf die Durchführung einer Aktion ermöglichen (beispielsweise zur Identifizierung von Restaurants in der Nähe). Durch Ihre Zustimmung zu diesen Bedingungen oder durch eine anderweitige Nutzung der Discovery-Dienste in Apps, welche die Discovery-Dienste integriert haben, stimmen Sie diesen Discovery-Bedingungen für Nutzer (den „Bedingungen“) zu. Durch Ihre Zustimmung zu diesen Bedingungen garantieren Sie, dass Sie befugt sind, diesen Bedingungen zuzustimmen. FALLS SIE DIESEN DISCOVERY-BEDINGUNGEN FÜR ENDNUTZER NICHT ZUSTIMMEN, VERWENDEN SIE DIE INHALTSSUCHFUNKTIONEN IN APPS, WELCHE UNSERE DISCOVERY-DIENSTE NUTZEN, NICHT.
WICHTIGER HINWEIS: DIESE BEDINGUNGEN UNTERLIEGEN EINEM VERBINDLICHEN SCHIEDSVERFAHREN UND EINEM VERZICHT AUF DIE RECHTE AUF SAMMELKLAGEN. BITTE LESEN SIE SORGFÄLTIG.
Alle Verweise auf „Sie“ oder „Ihr“, soweit zutreffend, bezeichnen die Person, welche in irgendeiner Weise auf die Discovery-Dienste zugreift, sie nutzt und/oder an ihnen teilnimmt, sowie alle Erben und Rechtsnachfolger dieser Person. Wenn Sie die Discovery-Dienste im Namen einer juristischen Person nutzen, erklären und garantieren Sie, dass Sie die Befugnis haben, diese juristische Person rechtlich zu binden. Ihre Annahme der Bedingungen gilt als Annahme durch diese juristische Person. „Sie“ und„Ihr“ beziehen sich hierin auf diese juristische Person sowie ihre Direktoren, Führungskräfte, Mitarbeiter und Agenten.
Wir können von Zeit zu Zeit Änderungen an diesen Bedingungen vornehmen. Wenn wir dies tun, aktualisieren wir das Datum der „letzten Aktualisierung“, das oben angegeben ist. Sie sind dafür verantwortlich, diese Bedingungen regelmäßig zu prüfen und sich über alle vorgenommenen Änderungen zu informieren. Die jeweils aktuelle Version dieser Bedingungen ersetzt alle vorherigen Versionen. Sie erklären sich damit einverstanden, dass Ihre weitere Nutzung von Apps, welche unsere Discovery-Dienste verwenden, nachdem solche Änderungen veröffentlicht wurden, Ihre Zustimmung zu diesen geänderten Bedingungen darstellt.
Bitte beachten Sie, dass diese Bedingungen nur für die Discovery-Dienste gelten. Branch bietet auch eine Website und andere Dienste an, von denen manche für Nutzer zugänglich sein können, die auf einen Branch-Link klicken oder mit einer App oder Website eines Kunden oder einem anderen Unternehmen interagieren. Für die Bedingungen, welche für die Website und andere Dienste von Branch gelten, einschließlich der Dienste, auf die Nutzer über die Discovery-Dienste zugreifen können, lesen Sie bitte die hier veröffentlichen Bedingungen von Branch. Sie sollten außerdem alle Bedingungen lesen, die Ihnen ein Kunde oder ein anderes Unternehmen, dessen App oder Website Sie nutzen, auferlegen kann.
NUTZUNGS BERECHTIGUNG
Die Discovery-Dienste sind nicht zur Nutzung durch Personen unter 13 Jahren (und in bestimmten Gerichtsbarkeiten unter 16 Jahren) bestimmt. Durch die Nutzung der Discovery-Dienste erklären und garantieren Sie, dass Sie mindestens 13 Jahre alt sind, oder älter, falls das Gesetz verlangt, dass Sie älter sein müssen, damit Branch Ihnen die Discovery-Dienste ohne elterliche Zustimmung zur Verfügung stellen kann.
LIZENZ ZUR NUTZUNG DERDISCOVERY-DIENSTE
Unter Vorbehalt Ihrer Einhaltung dieser Bedingungen gewährt Ihnen Branch eine beschränkte, weltweite, nicht übertragbare, einfache und widerrufbare Lizenz zur Nutzung der Discovery-Dienste. Ihre Rechte zur Nutzung der Discovery-Dienste sind durch alle in diesen Bedingungen dargelegten Regelungen sowie alle anderen Bedingungen, die Ihnen von unseren Kunden auferlegt werden können, beschränkt.
NUTZUNG UNSERER DISCOVERY-DIENSTE –RICHTLINIEN UND EINSCHRÄNKUNGEN
Sie sind allein verantwortlich für alle Inhalte und anderes Material, das Sie in eine Suche eingeben. Sie tragen zudem die Verantwortung für Informationen, die Sie anderweitig über die oder mit den Discovery-Diensten übertragen. Sie erklären sich damit einverstanden, dass Sie durch die Nutzung der Discovery-Dienste:
- alle Gesetze einhalten, einschließlich, aber nicht begrenzt auf Datenschutzgesetze, Gesetze zum geistigem Eigentum, Anti-Spam-Gesetze und regulatorische Anforderungen;
- kein Material übertragen, das Software-Viren oder sonstige Computercodes, Dateien oder Programme enthält, welche die Funktionalität von Computer-Software/Hardware oder Telekommunikationsausrüstung zerstören oder beeinträchtigen sollen;
- die Discovery-Dienste und die mit den Discovery-Diensten verbundenen Server oder Netzwerke nicht stören und Anforderungen, Verfahren, Richtlinien oder Regeln von mit den Discovery-Diensten verbundenen Netzwerken nicht missachten;
- kein automatisiertes Tool (z. B. „Roboter-“ oder „Spinnen-Tool“) entwickeln, unterstützen oder verwenden, um auf die Discovery-Dienste zuzugreifen, sie zu nutzen, sie auszulesen oder anderweitig Daten von den Discovery-Diensten zu kopieren;
- keine digitale Rechteverwaltung, Nutzungsregeln oder andere Funktionen der Discovery-Dienste umgehen oder deaktivieren;
- nicht versuchen, den Quellcode für die Discovery-Dienste oder verwandte Technologien, die nicht quelloffen sind, zu rekonstruieren, zu dekompilieren, zu zerlegen, zu entziffern oder anderweitig abzuleiten;
- sich nicht an „Framing“, „Mirroring“ oder einer anderweitigen Simulation des Erscheinungsbilds oder der Funktion der Discovery-Dienste beteiligen.
Sie erkennen an und stimmen zu, dass Ihre Nutzung der Discovery-Dienste von Zugang zu Telekommunikations- und Internetdiensten abhängt. Sie tragen die alleinige Verantwortung für den Erwerb und die Aufrechterhaltung aller Telekommunikations- und Internetdienste und sonstiger Hard- und Software, die für den Zugriff auf und die Nutzung der Discovery-Dienste nötig ist, einschließlich, aber nicht beschränkt auf alle Kosten, Gebühren, Ausgaben und Steuern jeglicher Art im Zusammenhang mit dem Vorstehenden. Branch trägt keine Verantwortung für Verluste oder Beschädigung von Daten, verlorene Kommunikation oder sonstige Verluste und Schäden jeglicher Art, die sich aus solchen Telekommunikations- und Internetdiensten ergeben.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, abhängig von den Gesetzen in Ihrem Land, Folgendes gelten: Wir werden unser Möglichstes tun, um sicherzustellen, dass die Verfügbarkeit der Discovery-Dienste nicht unterbrochen wird und die Übertragung fehlerfrei ist. Aufgrund der Natur des Internets kann dies allerdings nicht garantiert werden. Ihr Zugang zu den Discovery-Diensten kann zudem gelegentlich ausgesetzt oder eingeschränkt werden, um Reparaturen, Wartung oder die Einführung neuer Einrichtungen und Dienste zu ermöglichen. Wir werden versuchen, die Häufigkeit und Dauer solcher Aussetzungen oder Einschränkungen zu begrenzen.
DATENSCHUTZERKLÄRUNG UNDDATENRECHTE
Sie erkennen an, dass Sie die Discovery-Datenschutzerklärung erhalten, gelesen und verstanden haben. Durch Ihre Zustimmung zu diesen Bedingungen erklären Sie sich mit der Erfassung, Nutzung und Offenlegung Ihrer Daten durch Branch einverstanden, einschließlich, falls zutreffend, Ihrer personenbezogener Daten, auch zur Übermittlung von Werbeanzeigen und zur Anpassung der Inhaltsergebnisse an Sie, wie in unserer Discovery-Datenschutzerklärung beschrieben.
Sie gewähren Branch eine weltweite, freie, unterlizenzierbare, übertragbare Lizenz zur Nutzung, Vervielfältigung, Anpassung, Verteilung, Veröffentlichung, Verarbeitung und/oder Anonymisierung von Informationen und Inhalten, die durch die Discovery-Dienste gesammelt wurden, einschließlich, aber nicht beschränkt auf (a) die Bereitstellung, Instandhaltung, Optimierung und Verbesserung der Discovery-Dienste, (b) der Durchführung von Forschung, (c) die Analyse und Aggregation Ihrer Daten (einschließlich anonymisierter Daten) mit Daten anderer Nutzer, wobei diese aggregierten Daten „Gesamtdaten“ sind, (d) die Nutzung solcher Gesamtdaten zur Durchführung von Forschung und zur Erstellung von Daten und Analyseprodukten und - diensten, einschließlich der Möglichkeit für Kunden, ihre Inhalte, Werbeanzeigen oder Apps basierend auf von über die Discovery-Dienste gesammelten Informationen anzupassen und (d) anderweitige in der Discovery-Datenschutzerklärung beschriebene Zwecke. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen gemäß Abschnitt 30A des Copyright Act, 1957 (falls Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
LINKS UND INHALTE VON DRITTEN
Die Discovery-Dienste können Produkte, Dienste, Apps und Websites von Dritten anzeigen oder Links zu ihnen enthalten. Jegliche Meinungen, Ratschläge, Aussagen, Dienstleistungen, Angebote oder sonstige Informationen, die Teil des Inhalts sind, der von anderen Nutzern oder Dritten in den Discovery-Diensten ausgedrückt, verfasst oder verfügbar gemacht wird oder der über die Discovery-Dienste zugänglich ist oder durch die Discovery-Dienste gefunden werden kann (zusammengefasst als „Inhalte Dritter“ bezeichnet), sind diejenigen der entsprechenden Autoren oder Produzenten und nicht die von Branch oder seiner Anteilseigner, Direktoren, Führungskräfte, Mitarbeiter, Agenten oder Vertreter. Branch kontrolliert Inhalte Dritter nicht und garantiert weder die Korrektheit noch die Integrität oder Qualität dieser Inhalte. Branch trägt keine Verantwortung für die Leistung von Inhalten Dritter oder für Informationen und Materialien, die in Inhalten Dritter beworben werden. Außerdem billigt Branch diese nicht und haftet auch nicht für sie. Durch Ihre Nutzung der Discovery-Dienste können Sie Inhalten ausgesetzt werden, die beleidigend, anstößig oder verwerflich sind. Wir sind weder direkt noch indirekt für Schäden oder Verluste verantwortlich, die Ihnen entstehen, weil Sie Waren, Dienstleistungen oder Informationen, die auf oder über einen Dienst oder eine Dienstleistung Dritter verfügbar sind, nutzen oder sich auf diese verlassen. Sie sind dafür verantwortlich, die Informationen, Meinungen, Ratschläge oder sonstigen Inhalte, die in den Discovery-Diensten und durch die Discovery-Dienste verfügbar sind, zu bewerten.
Branch kann bestimmte Suchergebnisse auf Grundlage von Vereinbarungen mit Dritten („Gesponserte Suchergebnisse“) verstärken, die als erstes oder mehrfach bei einer Suche erscheinen können. Die gesponserten Suchergebnisse erscheinen als Ergebnis von Algorithmen, die von Branch angewendet werden. Branch sichert nicht zu, dass die gesponserten Suchergebnisse für die spezifischen Bedürfnisse des Nutzers am besten geeignet sind.
Wir können alle Discovery-Dienste ändern oder aussetzten. Sie erklären sich damit einverstanden, dass wir nicht verpflichtet sind, von Ihnen oder anderen bereitgestellte Inhalte oder Informationen aufzubewahren, zu pflegen oder Ihnen eine Kopie davon zur Verfügung zu stellen, es sei denn, dies ist nach geltendem Recht erforderlich und in der Discovery-Datenschutzerklärung vermerkt.
SCHUTZRECHTE
Branch und seine Lizenzgeber sind die alleinigen Inhaber aller Rechte, Titel und Interessen an den Discovery-Diensten, einschließlich aller damit verbundenen (geistigen) Eigentumsrechte. Sie erkennen an, dass die Discovery-Dienste durch Urheberrechts-, Marken- und weitere Gesetze der Vereinigten Staaten und anderer Länder geschützt sind. Sie erklären sich damit einverstanden, keine Urheberrechts-, Marken-, Dienstleistungsmarken- oder sonstige Hinweise auf Eigentumsrechte, die in den Discovery-Diensten enthalten oder diesen beigefügt sind, zu entfernen, zu ändern oder zu verdecken.
Branch kann Ihnen einen Mechanismus zur Verfügung stellen, über den Sie, falls Sie möchten, Feedback, Vorschläge und Ideen zu den Discovery-Diensten („Feedback“) einreichen können. Sie erklären sich damit einverstanden, dass Branch das von Ihnen eingereichte Feedback nach eigenem Ermessen auf beliebige Weise nutzen kann, einschließlich bei zukünftigen Erweiterungen oder Veränderungen der Discovery-Dienste. Hiermit gewähren Sie Branch und seinen Rechtsnachfolgern eine unbefristete, weltweite, voll übertragbare, unterlizenzierbare, voll bezahlte, unwiderrufbare und gebührenfreie Lizenz zur Nutzung, Reproduktion, Veränderung, Erstellung abgeleiteter Arbeiten, Verteilung und Anzeige des Feedbacks auf beliebige Art und Weise und für jeden Zweck, in jedem Medium, jeder Software oder Technologie jeglicher Art, die heute existiert oder in Zukunft entwickelt wird, ohne eine Verpflichtung von Branch, Ihnen oder Dritten eine Zurechnung oder Entschädigung zu gewähren. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen oder Inhalten gemäß Abschnitt 30A des Copyright Act, 1957 (wenn Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
GEWÄHRLEISTUNGSAUSSCHLUSS
Die Discovery-Dienste werden in der vorliegenden Form und ohne jegliche Garantie bereitgestellt. BRANCH LEHNT OHNE EINSCHRÄNKUNG DES VORSTEHENDENEXPLIZIT JEGLICHE GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTENZWECK, DES UNGESTÖRTEN GENUSSES, DER NICHTVERLETZUNG ODER DER KORREKTHEIT VON DATEN SOWIE JEGLICHEGEWÄHRLEISTUNGEN AB, DIE SICH AUS DEM HANDELSVERLAUF ODER DEM HANDELSBRAUCH ERGEBEN. Branch garantiert weder die Korrektheit noch die Vollständigkeit oder die Nützlichkeit der Discovery-Dienste. Sie nutzen und verlassen sich auf die Discovery-Dienste auf eigenes Risiko. IN MANCHEN GERICHTSBARKEITEN IST DER AUSSCHLUSS GEWISSER GEWÄHRLEISTUNGEN UNTER BESTIMMTEN UMSTÄNDEN NICHT ZULÄSSIG. DEMENTSPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HAFTUNGSBESCHRÄNKUNG
BIS ZUM MAXIMAL GESETZLICH ZULÄSSIGEN UMFANG UND UNGEACHTET ANDERS LAUTENDER BESTIMMUNGEN IST BRANCH IM RAHMEN VON VERTRAG, FAHRLÄSSIGKEIT, SCHADENSERSATZRECHT, VERSCHULDUNGSUNABHÄNGIGER HAFTUNG ODER ANDERER RECHTLICHER ODER BILLIGKEITSGERICHTLICHER THEORIEN NICHT FÜR VERLUSTE DER NUTZUNG DER DISCOVERY-DIENSTE ODER SCHADENSERSATZ JEGLICHER ART VERANTWORTLICH, EGAL OB es sich dabei um direkten, indirekten, besonderen, Folge- oder Strafschadensersatz, einschließlich, aber nicht beschränkt auf Schadensersatz für Verluste von Gewinn, Goodwill, Nutzung, Daten oder sonstige immaterielle Verluste (selbst, wenn Branch auf die Möglichkeit eines solchen Schadenersatzes hingewiesen wurde) handelt, der Ihnen durch die Nutzung der DISCOVERY-Dienste entsteht.
DIESE HAFTUNGSBESCHRÄNKUNG IST TEIL DER GRUNDLAGE DER VEREINBARUNG ZWISCHEN IHNEN UND BRANCH UND GILT FÜR ALLE HAFTUNGSANSPRÜCHE (Z. B. GEWÄHRLEISTUNG, SCHADENSERSATZRECHT, FAHRLÄSSIGKEIT, VERTRAG, RECHT) UND SELBST DANN, WENN BRANCH ÜBER DIE MÖGLICHKEIT BEZÜGLICH EINES SOLCHEN SCHADENS INFORMIERT WURDE.
IN MANCHEN GERICHTSBARKEITEN IST DIE BESCHRÄNKUNG ODER DER AUSSCHLUSS VON HAFTUNG NICHT ZULÄSSIG. DEMENSTPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Wir tragen keine Verantwortung für (i) Verluste, die nicht durch eine Vertragsverletzung unsererseits entstanden sind, (ii) jegliche Geschäftsverluste (einschließlich entgangener Gewinne, Umsätze, Verträge, erwarteter Einsparungen, Daten, Goodwill oder verschwendeter Ausgaben) und (iii) jegliche indirekte oder Folgeschäden, die weder von Ihnen noch von uns vorhergesehen werden konnten, als Sie mit der Nutzung der Discovery-Dienste begannen. Wir sind nicht für Verzögerungen oder Nichteinhaltungen unserer Verpflichtungen unter diesen Bedingungen verantwortlich, wenn die Verzögerung oder die Nichteinhaltung auf Ursachen zurückzuführen ist, die sich unserer zumutbaren Kontrolle entziehen. Die Gesetze einiger Länder lassen manche oder alle der obengenannten Beschränkungen nicht zu. Sollten diese Gesetze auf Sie zutreffen, gelten manche oder alle der obigen Beschränkungen eventuell nicht für Sie und Sie haben möglicherweise zusätzliche Rechte.
SCHIEDSVERFAHREN UNDVERZICHT AUF SAMMELKLAGEN
SIE SOLLTEN DIESEN ABSCHNITT SORGFÄLTIG LESSEN, DA ER IHRE GESETZLICHEN RECHTE, EINSCHLIEßLICH IHRES RECHTS AUF EINREICHUNG EINER KLAGE BEI GERICHT, ERHEBLICH BEEINFLUSSEN KANN.
Geltungsbereich: Sie und Branch stimmen überein, dass diese Bedingungen den zwischenstaatlichen Handel betreffen und dass das Bundesschiedsgerichtsgesetz der USA („Federal Arbitration Act“) die Auslegung und Durchsetzung dieser Schiedsgerichtsbestimmungen regelt. Dieser Abschnitt soll breit ausgelegt werden. Er regelt jegliche Streitigkeiten zwischen uns, einschließlich, aber nicht begrenzt auf Ansprüche, die aus Aspekten der Beziehung zwischen uns entstehen oder damit in Zusammenhang stehen, unabhängig davon, ob sie auf Vertrag, rechtswidriger Handlung, Gesetz, Betrug, Falschauslegung oder einer anderen Rechtstheorie beruhen, Ansprüche, die vor diesen Bedingungen oder einer früheren Vereinbarung entstanden sind (einschließlich, aber nicht begrenzt auf Ansprüche im Zusammenhang mit Werbung) sowie Ansprüche, die nach der Beendigung dieser Bedingungen entstehen können. Die einzigen Streitigkeiten, die von diesem breiten Verbot ausgenommen sind, sind Rechtsstreitigkeiten in Bezug auf bestimmtes geistiges Eigentum und Ansprüche mit geringem Streitwert, wie unten aufgeführt.
AnfänglicheKonfliktlösung: Sie können uns unter info@branch.io kontaktieren, um jegliche Bedenken anzusprechen, die Sie bezüglich der Discovery-Dienste haben. Branch kann die meisten Probleme schnell und zur Zufriedenheit unserer Nutzer lösen. Sie und Branch stimmen überein, sich nach besten Kräften über die internen Konfliktlösungsverfahren darum zu bemühen, Streitigkeiten, Ansprüche, Fragen oder Meinungsverschiedenheiten beizulegen und in gutem Glauben Verhandlungen zu führen, was eine Voraussetzung dafür ist, dass eine der beiden Parteien ein Gerichtsoder Schiedsverfahren einleiten darf.
Verbindliches Schiedsverfahren: Wenn die Parteien innerhalb eines Zeitraums von dreißig (30) Tagen ab dem Zeitpunkt, zu dem eine informelle Schlichtung gemäß der Klausel „Anfängliche Konfliktlösung“ eingeleitet wird, keine beidseitig akzeptierte Lösung gefunden haben, kann jede Partei ein verbindliches Schiedsverfahren als einziges Mittel zur Beilegung von Ansprüchen einleiten, vorbehaltlich der unten aufgeführten Ausnahmen und Bedingungen. Mit Ausnahme der folgenden Bestimmungen muss jeder Anspruch, den Sie gegenüber Branch haben könnten, durch ein verbindliches Schiedsverfahren vor dem Amerikanischen Verband für Schiedsgerichtsbarkeit („American Arbitration Association“/ „AAA“) unter ihrer Verbraucher-Schiedsgerichtsordnung in der durch diese Bedingungen geänderten Fassung geklärt werden. Er wird von der AAA verwaltet und von einem einzigen Schiedsrichter entschieden. Die AAA-Bestimmungen sind online unter www.adr.org oder telefonisch bei der AAA unter 1-800-778-7879 abrufbar. Der Schiedsrichter ist an die Bedingungen hierin gebunden.
Nur der Schiedsrichter und weder ein Bundes-, Staats- oder Amtsgericht noch eine Behörde, hat die alleinige Befugnis zur Beilegung aller Streitigkeiten, die sich aus oder im Zusammenhang mit der Auslegung, Anwendbarkeit, Durchsetzbarkeit oder Bildung dieser Bedingungen ergeben, einschließlich, aber nicht begrenzt auf solche Ansprüche, die auf der Behauptung aufbauen, dass alle oder ein Teil dieser Bedingungen nichtig oder anfechtbar sind, oder darauf, ob ein Anspruch Gegenstand eines Schiedsverfahrens ist oder nicht. Der Schiedsrichter ist befugt, jegliche Rechtshilfe zu gewähren, die in einem Gericht nach dem Gesetz oder nach Billigkeitsrecht möglich wäre. Der Schiedsspruch des Schiedsrichters muss schriftlich abgefasst sein, ist für die Parteien bindend und kann in jedem zuständigen Gericht als Urteil eingetragen werden. Sie verstehen und stimmen zu, dass Sie und Branch durch das Eingehen dieser Bedingungen auf das Recht auf ein Schwurgerichtsverfahren oder ein Verfahren vor einem Richter in einem öffentlichen Gericht verzichten. In Ermangelung dieser Schiedsklausel hätten Sie und Branch andernfalls das Recht oder die Möglichkeit, Streitigkeiten vor Gericht, vor einem Richter oder vor einer Jury vorzutragen und/oder sich an einem Verfahren zu beteiligen oder sich bei einer von anderen vor Gericht eingereichten Klage (einschließlich Sammelklagen) vertreten zu lassen. Andere Rechte, die Sie hätten, wenn Sie vor Gericht gehen würden, beispielsweise das Recht auf Berufung und auf bestimmte Arten der Offenlegung, sind möglicherweise eingeschränkter oder können auch aufgehoben werden.
Wenn Sie in den Vereinigten Staaten ansässig sind, kann das Schiedsverfahren in dem Land stattfinden, in dem Sie zum Zeitpunkt der Einreichung wohnhaft sind. Für Personen mit Wohnsitz außerhalb der Vereinigten Staaten wird das Schiedsverfahren im Bundesstaat Kalifornien in den Vereinigten Staaten von Amerika eingeleitet. Sie und Branch erklären sich ferner damit einverstanden, sich der persönlichen Gerichtsbarkeit eines Bundes- oder Staatsgerichts im nördlichen Bezirk von Kalifornien zu unterwerfen, um ein Schiedsverfahren zu erzwingen, das Verfahren bis zum Abschluss des Schiedsverfahrens auszusetzen oder den vom Schiedsrichter eingegebenen Schiedsspruch zu bestätigen, abzuändern, aufzuheben oder ein Urteil über den Schiedsspruch zu fällen.
Kosten desSchiedsverfahrens: Die Zahlung aller von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsrichterkosten und -auslagen wird durch die AAA-Bestimmungen geregelt, mit der Maßgabe, dass, wenn Sie ein Schiedsgerichtsverfahren gegen Branch einleiten und der Wert der beantragten Klage zehntausend US-Dollar (10.000 $) oder weniger beträgt, Branch alle von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsgerichtskosten und -auslagen (vorbehaltlich der Rückerstattung, wie unten dargelegt) vorstrecken wird. Wenn die Umstände im vorstehenden Satz zutreffen, aber der Wert der eingereichten Klage mehr als zehntausend Dollar (10.000 $) beträgt und Sie dem Schiedsrichter nachweisen, dass solche Kosten und Ausgaben unerschwinglich teurer als ein Gerichtsverfahren wären, wird Branch den Betrag solcher Kosten und Ausgaben zahlen, die der Schiedsrichter für notwendig erachtet, um zu verhindern, dass das Schiedsverfahren unerschwinglich teurer als ein Gerichtsverfahren ist (vorbehaltlich der Rückerstattung, wie unten dargelegt). Für den Fall, dass der Schiedsrichter feststellt, dass alle Ansprüche, die Sie im Schiedsverfahren geltend machen, gemäß der Bundeszivilprozessordnung der USA („Federal Rule of Civil Procedure“) 11 ungerechtfertigt sind, erklären Sie sich damit einverstanden, Branch alle Kosten und Ausgaben zu erstatten, die Branch bezahlt hat und zu deren Zahlung Sie gemäß den AAA-Bestimmungen verpflichtet gewesen wären.
Verzicht aufSammelklage: SIE VERSTEHEN UND STIMMEN ZU, DASS SIE UND BRANCH IN IHRER JEWEILS INDIVIDUELLEN FUNKTION UND NICHT ALS VERTRETER ODER MITGLIED EINER SAMMELKLAGE AN EINEM SCHIEDSVERFAHREN TEILNEHMEN. Das bedeutet, dass Sie und Branch sich nicht an einer Sammelklage mit einer anderen natürlichen oder juristischen Person beteiligen dürfen und es keine Befugnis zur Schlichtung von Streitigkeiten auf der Grundlage einer Sammelklage geben darf. Falls ein Gericht oder ein Schiedsrichter feststellt, dass die in diesem Abschnitt zum Schiedsverfahren und zum Verzicht auf Sammelklage dargelegte Verzichtserklärung für Sammelklagen aus irgendeinem Grund nichtig oder nicht durchsetzbar ist oder dass ein Schiedsverfahren auf Basis einer Sammelklage durchgeführt werden darf, werden die Bestimmungen zur Schlichtung in diesem Abschnitt in ihrer Gesamtheit als nichtig erachtet und es wird davon ausgegangen, dass die Parteien nicht vereinbart haben, Streitigkeiten zu schlichten.
Ausnahmen: Ungeachtet der Entscheidung der Parteien, alle Streitigkeiten durch ein Schiedsverfahren beizulegen, kann jede Partei vor einem Staats- oder Bundesgericht Klage zum Schutz ihrer geistigen Eigentumsrechte (Patente, Urheberrechte, moralische Rechte, Warenzeichen und Geschäftsgeheimnisse, nicht aber Rechte auf Privatsphäre oder Öffentlichkeit) erheben. Jede Partei kann auch bei einem Gericht für Klagen mit geringem Streitwert Rechtshilfe für Streitigkeiten oder Ansprüche im Rahmen der Zuständigkeit dieses Gerichts beantragen.
Widerspruchsrecht: Sie haben das Recht, den in diesem Abschnitt über das Schiedsverfahren und den Verzicht auf Sammelklage dargelegten Bestimmungen zum Schiedsgerichtsverfahren und dem Verzicht auf Sammelklage zu widersprechen, sodass Sie nicht an diese gebunden sind, indem Sie eine schriftliche Benachrichtigung über Ihre Entscheidung zum Widerspruch an die folgende Adresse senden: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Die Nachricht muss innerhalb von 30 Tagen nach dem 15. November 2018 oder nach Ihrer ersten Nutzung der Discovery-Dienste, je nachdem, welcher Zeitpunkt später liegt, gesendet werden. Andernfalls sind Sie verpflichtet, Streitigkeiten gemäß den Bestimmungen dieser Abschnitte zu schlichten. Wenn Sie diesen Schlichtungsbestimmungen widersprechen, ist Branch ebenfalls nicht an diese gebunden.
Änderungen an diesemAbschnitt: Branch benachrichtigt Sie dreißig (30) Tage im Voraus über jegliche Änderungen, die den Inhalt dieses Abschnitts über Schiedsverfahren und den Verzicht auf Sammelklage betreffen, indem diese Bedingungen aktualisiert werden, Ihnen eine Nachricht gesendet wird oder Sie auf andere Weise benachrichtigt werden, wenn Sie die Discovery-Dienste nutzen. Änderungen treten dreißig (30) Tage nach ihrer Aktualisierung in diesen Bedingungen oder ihrer Zusendung an Sie in Kraft.
Änderungen an diesem Abschnitt gelten ansonsten prospektiv nur für Ansprüche, die sich nach dem dreißigsten (30.) Tag ergeben. Falls ein Gericht oder ein Schiedsrichter feststellt, dass der Unterabschnitt „Änderungen an diesem Abschnitt“ nicht durchsetzbar oder gültig ist, wird dieser Abschnitt vom Abschnitt „Schiedsverfahren und Verzicht auf Sammelklage“ getrennt. In einem solchen Fall wendet das Gericht oder der Schiedsrichter den ersten Abschnitt über Schiedsgerichtsbarkeit und Verzicht auf Sammelklagen an, der existierte, nachdem Sie mit der Nutzung der Discovery-Dienste begonnen haben.
RECHTLICHEHINWEISE
Geltendes Recht. Diese Bedingungen und alle Angelegenheiten, die aus sich aus diesen Bedingungen ergeben oder im Zusammenhang mit ihnen stehen, unterliegen den Gesetzen des Bundesstaates Kalifornien, ohne Berücksichtigung ihrer kollisionsrechtlichen Bestimmungen und mit Ausnahme des UN-Kaufrechts.
Gerichtsstand. Alle rechtlichen Schritte oder Verfahren, die sich aus diesen Bedingungen ergeben oder mit ihnen in Zusammenhang stehen und nicht Gegenstand eines Schiedsverfahrens sind, werden ausschließlich vor den Staats- oder Bundesgerichten im nördlichen Bezirk von Kalifornien verhandelt. Sie und Branch erklären sich hiermit einverstanden, sich der Gerichtsbarkeit dieser Gerichte zu unterwerfen und dass der Gerichtsstand für eine solche Klage oder ein solches Verfahren zuständig ist.
Zustellung vonGerichtsurkunden. Sie erklären sich ferner damit einverstanden, die Zustellung von Gerichtsurkunden per Post zu akzeptieren und verzichten hiermit auf alle anderweitig verfügbaren Einreden der Gerichtsbarkeit und des Gerichtsstands.
KeineVerzichtserklärung. Unser Versäumnis, ein Recht oder eine Bestimmung in diesen Bedingungen durchzusetzen, stellt keinen Verzicht auf ein solches Recht oder eine solche Bestimmung dar, es sei denn, dies wird von uns schriftlich anerkannt und vereinbart.
Abtretung. Diese Bedingungen sind durch Sie weder abtretbar noch übertragbar oder unterlizenzierbar, außer mit der vorherigen schriftlichen Zustimmung von Branch. Branch kann alle seine Rechte und Pflichten gemäß diesen Bedingungen frei und ohne Zustimmung übertragen und abtreten.
Verjährung: Sie erklären sich damit einverstanden, dass, ungeachtet anderslautender Gesetze und Vorschriften, alle Ansprüche, die sich aus den Discovery-Diensten ergeben oder die im Zusammenhang mit den Discovery-Diensten stehen, innerhalb eines (1) Jahres nach Auftreten des Klagegrunds geltend gemacht werden müssen. Andernfalls ist ein solcher Klagegrund dauerhaft verjährt. Ungeachtet des Vorstehenden gilt diese Verjährungsfrist nicht für Einwohner von New Jersey.
Überschriften derAbschnitte: Die Überschriften der Abschnitte in diesen Bedingungen dienen nur der Einfachheit und haben keine rechtliche oder vertragliche Wirkung.
Gesamte Vereinbarung. Diese Bedingungen stellen gemeinsam mit der Discovery-Datenschutzerklärung und allen anderen rechtlichen Hinweisen und zusätzlichen Bedingungen oder Richtlinien, welche die Nutzung der Discovery-Dienste regeln, die gesamte Vereinbarung zwischen Ihnen und Branch bezüglich der Discovery-Dienste dar. Wenn eine Bestimmung der Bedingungen von einem zuständigen Gericht als nichtig erachtet wird, hat die Nichtigkeit einer solchen Bestimmung keinen Einfluss auf die Gültigkeit der übrigen Bestimmungen der Bedingungen, die in vollem Umfang in Kraft und wirksam bleiben, es sei denn, dies wird hierin ausdrücklich angegeben.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Sie genießen zusätzlich den Schutz, der Ihnen durch zwingende Bestimmungen der Gesetze, die im Land Ihres gewöhnlichen Aufenthaltes gelten, gewährt wird. Wir stimmen beide zu, uns der freien Gerichtsbarkeit der Gerichte des Bundesstaates Kalifornien zu unterwerfen, was bedeutet, dass Sie einen Anspruch auf Durchsetzung Ihrer Verbraucherschutzrechte im Zusammenhang mit diesen Bedingungen in Kalifornien oder in dem EU-Land, in dem Sie leben, geltend machen können. Wenn Sie in der EU wohnen, stellt die Europäische Kommission eine OnlinePlattform zur Streitbeilegung zur Verfügung, auf die Sie hier zugreifen können: https://ec.europa.eu/consumers/odr. Wir beteiligen uns nicht an dieser Plattform. Wenn Sie uns also auf eine Angelegenheit aufmerksam machen möchten, wenden Sie sich bitte an uns.
KONTAKT
Falls Sie Fragen oder Vorschläge zu diesen Bedingungen haben, kontaktieren Sie uns bitte unter folgender Anschrift:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
Conditionsgénérales d’utilisation des Services Discovery
Dernière mise à jour le 11 juin2020
Introduction
(« Branch », nous ou nos), fournit un service de découverte (les « Services Discovery »), qui permet aux développeurs d'applications mobiles utilisant les Services Discovery (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications, ce qui donnent à leurs utilisateurs finaux (« Utilisateur » ou « Utilisateurs ») une façon simplifiée de réaliser une action (par exemple, pour identifier des restaurants à proximité). En acceptant les présentes Conditions ou en utilisant de toute autre manière les Services Discovery dans les applications qui les ont intégrés, vous acceptez de vous conformer aux présentes Conditions générales d’utilisation des Services Discovery (les « Conditions »). En acceptant ces Conditions, vous garantissez que vous êtes autorisé à les accepter. SI VOUS N'ACCEPTEZ PAS LES PRÉSENTES CONDITIONS GÉNÉRALES D’UTILISATION DES SERVICES DISCOVERY, N'UTILISEZ PAS LES FONCTIONS DE RECHERCHE DE CONTENU DANS LES APPLICATIONS QUI UTILISENT NOS SERVICES DISCOVERY.
REMARQUE IMPORTANTE : CES CONDITIONS SONT SOUMISES À UN ARBITRAGE OBLIGATOIRE ET À UNE RENONCIATION AUX DROITS DERECOURS COLLECTIF. VEUILLEZ LES LIRE ATTENTIVEMENT.
Toute référence à « vous » ou « votre », selon le cas, désigne la personne qui accède, utilise ou participe aux Discovery Services de quelque manière que ce soit, ainsi que chacun de ses héritiers, ayants droit et successeurs. Si vous utilisez les Services Discovery au nom d'une entité, vous déclarez et garantissez que vous avez le pouvoir d'engager cette entité ; votre acceptation des Conditions sera considérée comme une acceptation par cette entité, et les termes « vous » ou « votre » dans le présent document feront référence à cette entité et à ses directeurs, responsables, employés et agents.
Nous pouvons apporter des modifications à ces Conditions occasionnellement. Dans ce cas, nous réviserons la date de « Dernière mise à jour » indiquée ci-dessus. Il est de votre responsabilité de consulter fréquemment les présentes Conditions et de vous tenir informé de toute modification apportée à celles-ci. La version en vigueur des présentes Conditions remplacera toutes les versions antérieures. Vous acceptez que votre utilisation continue des applications qui utilisent nos Services Discovery après la publication de ces modifications, constitue votre acceptation des Conditions modifiées.
Veuillez noter que les présentes Conditions ne s'appliquent qu'aux Services Discovery. Branch propose également un site Web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui cliquent sur un lien Branch ou interagissent avec une application ou un site Web d'un Client ou d'une autre entité. Pour connaître les conditions applicables au site Web de Branch et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par le biais des Services Discovery, veuillez consulter les conditions de Branch affichées ici. Vous devez également prendre connaissance des conditions générales qu'un Client ou une autre entité peut vous imposer dès lors que vous utilisez son application ou son site Web.
ELIGIBILITÉ
Les Services Discovery ne sont pas destinés à être utilisés par des personnes âgées de moins de 13 ans (et dans certaines juridictions, de moins de 16 ans). En utilisant les Services Discovery, vous déclarez et confirmez que vous avez au moins 13 ans, ou plus, si la loi exige que vous soyez plus âgé, pour que Branch puisse vous fournir les Services Discovery sans le consentement de vos parents.
LICENCE D'UTILISATION DES SERVICESDISCOVERY
Sous réserve de votre respect des présentes Conditions générales, Branch vous accorde une licence limitée, mondiale, non transférable, non exclusive et révocable d'utilisation des Services Discovery. Vos droits d'utilisation des Services Discovery sont limités par toutes les dispositions et modalités énoncées dans les présentes Conditions, et par toutes les autres conditions qui peuvent vous être imposées par nos Clients.
UTILISATION DE NOS SERVICES DISCOVERY ;POLITIQUES ET RESTRICTIONS
Vous êtes seul responsable de tout contenu et autre document que vous soumettez dans une demande, ou des informations que vous transmettez par ailleurs par ou avec les Services Discovery. Vous acceptez qu'en utilisant les Services Discovery:
- vous respecterez toutes les lois applicables, y compris, sans limitation, les lois sur la vie privée, les lois sur la propriété intellectuelle, les lois contre les communications non sollicitées et les exigences réglementaires ;
- vous ne transmettrez aucun document contenant des virus informatiques ou tout autre code, fichier ou programme informatique conçu pour interrompre, détruire ou limiter la fonctionnalité de tout logiciel ou matériel informatique ou de tout équipement de télécommunication ;
- vous n'interférerez pas ou ne perturberez pas les Services Discovery ou les serveurs ou réseaux connectés aux services de découverte, ou ne contreviendrez à aucune exigence, procédure, politique ou réglementation des réseaux connectés aux Services Discovery ;
- vous ne développerez, ne supporterez, ni n'utiliserez aucun outil automatisé (par exemple, robots, bots) pour accéder ou utiliser les Services Discovery, ni ne copierez de quelque manière que ce soit les données des Services Discovery ;
- vous ne contournerez ni ne désactiverez aucune modalité de gestion des droits numériques, aucune règle d'utilisation ni aucune autre caractéristique des Services Discovery ;
- vous ne ferez pas d’ingénierie inversée, ne décompilerez pas, ne décomposerez pas, ne déchiffrerez pas ou n'essaierez pas de toute autre manière d'obtenir le code source des Services Discovery ou de toute technologie connexe qui n'a pas un code open source; et
- vous ne vous livrerez pas à un « cadrage », à une « mise en miroir » ou à toute autre simulation de l'apparence ou de la fonction des Services Discovery.
Vous reconnaissez et acceptez que votre utilisation des Services Discovery dépend de l'accès aux services de télécommunications d’Internet. Vous êtes seul responsable de l'acquisition et de la maintenance de tous les services de télécommunications et d'Internet et de tout autre matériel et logiciel requis pour accéder et utiliser les Services Discovery, y compris, sans limitation, tous les coûts, frais, dépenses et taxes de toute nature liés à ce qui précède. Branch n'est pas responsable de toute perte ou altération de données, de toute perte de communication ou de toute autre perte ou dommage de quelque nature que ce soit découlant de ces services de télécommunications et d'Internet.
NOTE POUR LES RÉSIDENTS DE L'UE: Si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ferons tout notre possible pour garantir que la disponibilité des Services Discovery ne sera pas interrompue et que les transmissions seront exemptes d'erreurs. Toutefois, en raison de la nature d'Internet, cette disponibilité ne peut être garantie. En outre, votre accès aux Services Discovery peut aussi être occasionnellement suspendu ou limité pour effectuer des réparations ou des opérations de maintenance ou pour introduire de nouvelles fonctionnalités ou de nouveaux services. Nous nous efforcerons de limiter la fréquence et la durée de ces suspensions ou restrictions.
RÉSILIATION
Vous reconnaissez et acceptez que Branch, à sa seule discrétion, peut mettre fin à sa fourniture des Services Discovery sans préavis, pour quelque raison que ce soit et à tout moment. Vous acceptez que Branch ne soit pas responsable à votre égard de la résiliation par ses soins. Les Sections qui, de par leur nature, devraient raisonnablement subsister, subsisteront après la résiliation ou l'expiration des présentes Conditions, y compris, entre autres, les Sections sur la Résiliation, la Politique de confidentialité, les Droits de Propriété, la Limitation de Responsabilité, l'Arbitrage et la Renonciation aux recours collectifs et les Mentions légales.
POLITIQUE DECONFIDENTIALITÉ
Vous reconnaissez que vous avez reçu, lu et compris la Politique de confidentialité des ServicesDiscovery. En acceptant ces Conditions, vous acceptez la collecte, l'utilisation et la divulgation de données par Branch, y compris, le cas échéant, les données personnelles, comme décrit dans notre Politique de confidentialitédes Services Discovery, y compris pour vous proposer des publicités et pour adapter les résultats du contenu.
Vous accordez à Branch une licence mondiale, non exclusive, sous-licenciable et transférable, pour utiliser, copier, modifier, distribuer, publier, traiter et/ou anonymiser les informations et le contenu recueillis par le biais des Services Discovery, notamment pour (a) fournir, maintenir, optimiser et améliorer les Services Discovery ; (b) mener des recherches ; (c) analyser et agréger vos données (y compris les données anonymes) avec les données d'autres utilisateurs, ces données agrégées étant les « Données Agrégées » ; (d) utiliser ces Données Agrégées pour mener des recherches et créer des produits et services de données et d'analyse, y compris pour permettre aux Clients d'adapter le contenu, les annonces ou leurs applications en fonction des informations recueillies via les Services Discovery ; et (d) comme décrit par ailleurs dans la Politique de confidentialitédes Services Discovery. Vous renoncez à tout droit de restitution que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde), ou de toute autre disposition similaire en vertu de toute loi applicable.
LIENS ET CONTENUS DE TIERS
Les Services Discovery peuvent afficher ou contenir des liens vers des produits, des services, des applications et des sites Web de tiers. Les opinions, conseils, déclarations, services, offres ou autres informations qui font partie du contenu exprimé, rédigé ou mis à disposition par d'autres utilisateurs ou d'autres tiers sur les Services Discovery, ou qui sont accessibles ou peuvent être localisés en utilisant les Services Discovery (collectivement, le « Contenu Tiers ») sont ceux des auteurs ou producteurs respectifs et non de Branch ou de ses actionnaires, directeurs, responsables, employés, agents ou représentants. Branch ne contrôle pas le Contenu Tiers et ne garantit pas l'exactitude, l'intégrité ou la qualité de ce Contenu Tiers. Branch n'est pas responsable de l'exécution, n'approuve pas et n'est pas responsable de tout Contenu Tiers ou de toute information ou document annoncé dans un Contenu Tiers. En utilisant les Services Discovery, vous pouvez être exposé à un contenu offensant, indécent ou répréhensible. Nous ne sommes pas responsables, directement ou indirectement, de tout dommage ou perte qui vous serait causé par votre utilisation ou votre confiance en des biens, services ou informations disponibles sur un service tiers ou un Contenu Tiers ou par leur intermédiaire. Il vous incombe d'évaluer les informations, les opinions, les conseils ou tout autre contenu disponible sur les Services Discovery et par leur intermédiaire.
Branch peut favoriser certains résultats de recherche en fonction d'accords avec des tiers (« Résultats de Recherche Sponsorisés ») qui peuvent apparaître comme le premier ou les premiers résultats d'une recherche donnée. Les Résultats de Recherche Sponsorisés apparaissent grâce à des algorithmes adoptés par Branch. Branch ne garantit pas que les Résultats de Recherche Sponsorisés seront les plus adaptés aux besoins spécifiques de l'utilisateur.
Nous pouvons modifier ou interrompre n'importe lequel des Services Discovery, et vous acceptez que nous n'avons aucune obligation de stocker, de maintenir ou de vous fournir une copie de tout contenu ou information que vous ou d'autres personnes fournissez, sauf dans la mesure requise par la loi applicable et comme indiqué dans la Politique de confidentialité des ServicesDiscovery.
DROITS DEPROPRIÉTÉ
Branch et ses concédants détiennent exclusivement tous les droits, titres et intérêts relatifs aux Services Discovery, y compris tous les droits de propriété intellectuelle et de propriété associés. Vous reconnaissez que les Services Discovery sont protégés par les lois sur les droits d'auteur, les marques commerciales et autres lois des États-Unis et d'autres pays. Vous acceptez de ne pas supprimer, modifier ou masquer les mentions de droits d'auteur, de marques commerciales, de marques de service ou d'autres droits de propriété incorporés dans les Services Discovery ou les accompagnant.
Branch peut vous fournir un dispositif permettant de faire part de commentaires, suggestions et idées, si vous le souhaitez, sur les Services Discovery (« Commentaires »). Vous acceptez que Branch puisse, à sa seule discrétion, utiliser le Commentaire que vous lui fournissez de quelque manière que ce soit, y compris dans le cadre d'améliorations et de modifications futures des Services Discovery. Vous accordez par les présentes à Branch et à ses ayants droit, une licence perpétuelle, mondiale, entièrement transférable, pouvant faire l'objet d'une sous-licence, entièrement acquittée, irrévocable et libre de redevance pour utiliser, reproduire, modifier, créer des travaux dérivés, distribuer et afficher les Commentaires de quelque manière que ce soit et à quelque fin que ce soit, dans tout support, logiciel ou technologie de toute sorte existant actuellement ou développé à l'avenir, sans aucune obligation d’attribution ou de compensation à votre égard ou à l’égard d’un tiers. Vous renoncez à tout droit de rétrocession que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde) ou de toute autre disposition similaire en vertu de toute loi applicable.
EXCLUSION DE GARANTIES
Les Services Discovery sont fournis « EN L’ETAT », sans garantie d'aucune sorte. SANS LIMITER CE QUI PRÉCÈDE,BRANCH DÉCLINE EXPLICITEMENT TOUTE GARANTIE DE QUALITÉ MARCHANDE, D'ADÉQUATIONÀ UN USAGE PARTICULIER, DE JOUISSANCE PAISIBLE, D’ABSENCE DE CONTREFAÇONOUD'EXACTITUDE DES DONNÉES, AINSI QUE TOUTE GARANTIE DÉCOULANT DE LA CONDUITE DESAFFAIRES OU DE PRATIQUES COMMERCIALES. Branch ne garantit pas l'exactitude, l'exhaustivité ou l'utilité des Services Discovery. Vous utilisez et vous fiez aux Services Discovery à vos risques et périls. CERTAINES JURIDICTIONS N'AUTORISENT PAS L'EXCLUSION DE CERTAINES GARANTIES DANS DIVERSES CIRCONSTANCES. EN CONSÉQUENCE, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER.
LIMITATION DERESPONSABILITÉ
DANS LA MESURE PERMISE PAR LA LOI ET SANS PRÉJUDICE DE TOUTE DISPOSITION CONTRAIRE, BRANCH NE SERA PAS RESPONSABLE, EN VERTU D'UN CONTRAT, D'UNE NÉGLIGENCE, D'UN DÉLIT, D'UNE RESPONSABILITÉ LEGALE, D'UNE VIOLATION OU DE TOUTE AUTRE REGIME DE RESPONSABILITE OU D’ÉQUITÉ, DE TOUTE PERTE D'UTILISATION DES SERVICES DISCOVERY OU DE TOUT DOMMAGE DE QUELQUE NATURE QUE CE SOIT, QU’IL SOIT direct, indirect, accessoire, spécial, consécutif ou punitif, y compris, entre autres, les dommages pour perte de profits, de clientèle, d'utilisation, de données ou autres pertes intangibles (même si Branch a été informée de la possibilité de tels dommages), résultant de votre utilisation des Services Discovery.
CETTE LIMITATION DE RESPONSABILITÉ FAIT PARTIE DE L’ESSENCE MEME DU CONTRAT ENTRE VOUS ET BRANCH ET S'APPLIQUE À TOUTES LES RÉCLAMATIONS DE RESPONSABILITÉ (PAR EXEMPLE, GARANTIE, DÉLIT, NÉGLIGENCE, CONTRAT, LOI) ET MÊME SI BRANCH A ÉTÉ INFORMÉE DE LA POSSIBILITÉ DE TELS DOMMAGES.
CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION OU L'EXCLUSION DE RESPONSABILITÉ. PAR CONSÉQUENT, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER. LA PRÉSENTE DISPOSITION SUR LA LIMITATION DE RESPONSABILITÉ S'APPLIQUE ENTIÈREMENT AUX RÉSIDENTS DU NEW JERSEY.
NOTE POUR LES RÉSIDENTS DEL'UE : si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ne serons pas responsables (i) des pertes qui n'ont pas été causées par un manquement de notre part, ou (ii) de toute perte commerciale (y compris les pertes de profits, de revenus, de contrats, d'économies anticipées, de données, ou frais accessoires), ou (iii) de toute perte indirecte ou consécutive qui n'était pas prévisible pour vous et pour nous lorsque vous avez commencé à utiliser les Services Discovery. Nous ne serons pas tenus responsables de tout retard ou manquement à nos obligations dans ces conditions si le retard ou le manquement résulte d'une cause qui échappe à notre contrôle raisonnable. Les lois de certains pays peuvent ne pas autoriser certaines ou toutes les limitations décrites ci-dessus. Si ces lois s'appliquent bien à vous, certaines ou toutes les limitations ci-dessus peuvent ne pas vous être applicables et vous pourriez alors bénéficier de droits supplémentaires.
RENONCIATION AUXRECOURS COLLECTIFS ET ARBITRAGE
VOUS DEVEZ LIRE ATTENTIVEMENT CETTE SECTION, CAR ELLE PEUT AVOIR UNE INCIDENCE IMPORTANTE SUR VOS DROITS LÉGAUX, Y COMPRIS VOTRE DROIT D'INTENTER UNE ACTION EN JUSTICE.
Champ d'application: vous et Branch acceptez que ces Conditions affectent le commerce entre États et que la Loi Fédérale d'Arbitrage régit l'interprétation et l'application de ces dispositions d'arbitrage. Cette Section est destinée à être interprétée globalement et régit tous les litiges entre nous, y compris, entre autres, les réclamations découlant ou liées à tout aspect de la relation entre nous, qu'elles soient fondées sur un contrat, un délit, une loi, une fraude, une fausse déclaration ou toute autre théorie juridique ; les réclamations qui ont été faites avant ces Conditions ou tout accord antérieur (y compris, entre autres, les réclamations liées à la publicité) ; et les réclamations qui peuvent être faites après la résiliation de ces Conditions. Les seuls litiges exclus de cette interdiction générale sont les litiges relatifs à certains droits de propriété intellectuelle et les actions en justice pour de faibles montants, comme indiqué ci-dessous.
Règlement préalabledes litiges: vous pouvez nous contacter à l'adresse info@branch.io pour nous faire part de vos réclamations concernant les Services Discovery. Branch est en mesure de répondre rapidement à la plupart des réclamations en rapport avec la satisfaction de nos utilisateurs. Vous et Branch acceptez de faire de votre mieux, par le biais des processus internes de règlement des litiges de Branch, pour régler tout litige, réclamation, question ou désaccord et d'engager des négociations de bonne foi, ce qui sera une condition préalable pour que l'une ou l'autre des parties engage une action en justice ou un arbitrage.
Arbitrage contraignant: si les parties ne parviennent pas à une solution amiable dans un délai de trente (30) jours à compter du moment où le règlement amiable des litiges est engagé en vertu de la clause de règlement préalable des litiges, alors l'une ou l'autre partie peut engager un arbitrage contraignant comme recours exclusif de règlement des litiges, sous réserve des exceptions et des conditions énoncées ci-dessous. À l'exception de ce qui est indiqué ci-dessous, toute réclamation que vous pourriez avoir contre Branch doit être résolue par un arbitrage contraignant devant l'Association Américaine d’Arbitrage (« AAA ») en utilisant ses Règles d'Arbitrage pour les Consommateurs, telles que modifiées par ces Conditions, et sera administrée par l'AAA et résolue par un arbitre unique. Les règles de l'AAA sont disponibles en ligne à l'adresse www.adr.org ou en appelant l'AAA au 1-800-778-7879. L'arbitre est lié par les présentes Conditions.
L'arbitre, et non tout tribunal ou agence fédérale, d'état ou locale, aura compétence exclusive pour résoudre tous les litiges découlant ou liés à l'interprétation, à l'applicabilité, au caractère exécutoire ou à la formation de ces Conditions, y compris, entre autres, toute réclamation selon laquelle tout ou partie de ces Conditions sont nulles ou révocables, ou si une réclamation est soumise à l'arbitrage. L'arbitre est habilité à accorder toute réparation qui serait possible dans un tribunal en vertu de la loi ou des règles d’équité. La décision de l'arbitre doit être écrite, elle lie les parties et peut être inscrite comme un jugement dans tout tribunal compétent.
Vous reconnaissez et acceptez qu'en acceptant ces Conditions, vous et Branch renoncez chacun au droit à un procès avec jury ou à un procès devant un juge dans un tribunal public. En l'absence de cette disposition d'arbitrage, vous et Branch auriez pu avoir le droit ou la possibilité de porter des litiges devant un tribunal, un juge ou un jury, ou de participer ou d'être représentés dans une affaire portée devant un tribunal par d'autres personnes (y compris les recours collectifs). Les autres droits dont vous disposeriez si vous alliez au tribunal, tels que le droit de faire appel et certaines procédures de divulgation des pièces, peuvent être plus limités ou peuvent également être supprimés.
Si vous êtes résident des États-Unis, l'arbitrage peut avoir lieu dans le comté où vous résidez au moment du dépôt de la demande. Pour les personnes résidant en dehors des États-Unis, l'arbitrage est initié dans l'État de Californie, États-Unis d'Amérique. Vous et Branch acceptez en outre de vous soumettre à la compétence exclusive de tout tribunal fédéral ou d'État du district nord de Californie afin de contraindre à l'arbitrage, de suspendre la procédure en attendant l'arbitrage, ou de confirmer, modifier, annuler ou prononcer un jugement sur la sentence émise par l'arbitre.
Coûts del'arbitrage: le paiement de tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA sera régi par les règles de l'AAA, à condition que si vous entamez un arbitrage contre Branch et que la valeur de la réparation demandée est de dix mille dollars (10 000 $) ou moins, alors Branch avancera tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA (sous réserve du remboursement comme indiqué ci-dessous). Si les circonstances de la phrase précédente s'appliquent, mais que la valeur de la réparation demandée est supérieure à dix mille dollars (10 000 $) et que vous démontrez à l'arbitre que ces coûts et dépenses seraient prohibitifs par rapport à une procédure judiciaire, Branch paiera le montant de ces coûts et dépenses que l'arbitre juge nécessaires pour éviter que l'arbitrage ne soit excessivement plus coûteux qu'une procédure judiciaire (sous réserve du remboursement indiqué ci-dessous). Dans le cas où l'arbitre détermine que toutes les réclamations que vous faites valoir en arbitrage sont infondées selon la Règle Fédérale de Procédure Civile 11, vous acceptez de rembourser à Branch tous les coûts et dépenses que cette dernière a payés et que vous auriez été obligé de payer selon les règles de l'AAA.
Renonciation aux recourscollectifs: VOUS RECONNAISSEZ ET ACCEPTEZ QUE VOUS ET BRANCH SEREZ SOUMIS À L’ARBITRAGE À TITRE INDIVIDUEL, ET NON EN TANT QUE REPRÉSENTANT OU MEMBRE D'UN GROUPE. Ainsi, vous et Branch ne pouvez pas présenter une réclamation conjointement avec une autre personne ou entité, et aucun litige ne peut être soumis à l'arbitrage sur la base d'une action collective. Si un tribunal ou un arbitre détermine que la renonciation à l'action collective énoncée dans la présente section d'arbitrage et de renonciation à l'action collective est nulle ou inapplicable pour une raison quelconque ou qu'un arbitrage peut se dérouler sur une base collective, alors les dispositions d'arbitrage de la présente section seront considérées comme nulles et inapplicables dans leur intégralité et les parties seront considérées comme n'ayant pas convenu d'arbitrer les litiges.
Exceptions: Nonobstant la décision des parties de résoudre tous les litiges par voie d'arbitrage, chaque partie peut intenter une action devant un tribunal d'État ou fédéral pour protéger ses droits de propriété intellectuelle (c'est-à-dire les brevets, les droits d'auteur, les droits moraux, les marques et le secret des affaires, mais pas les droits à la vie privée ou de publicité). L'une ou l'autre partie peut également demander réparation devant un tribunal des petites créances en cas de litige ou de demande relevant de la compétence de ce tribunal.
Droit de retrait: vous avez le droit de retirer votre consentement et de ne pas être lié par les dispositions de renonciation à l'arbitrage et aux recours collectifs énoncées dans la présente section sur l'arbitrage et les recours collectifs en envoyant un avis écrit de votre décision de vous retirer à l'adresse suivante : Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notification doit être envoyée dans les 30 jours suivant le 15 novembre 2018 ou suivant votre première utilisation des Services Discovery, selon la date la plus tardive, sinon vous devrez vous soumettre à l'arbitrage des différends conformément aux dispositions de ces paragraphes. Si vous choisissez de retirer votre consentement de ces dispositions d'arbitrage, Branch ne sera pas non plus lié par ces dispositions.
Modifications apportéesà cette section: Branch fournira un préavis de trente (30) jours pour toute modification affectant la substance de cette section de Renonciation à l'Arbitrage et aux Recours Collectifs en mettant à jour les présentes Conditions, en vous envoyant un message ou en vous informant de toute autre manière lorsque vous utilisez les Services Discovery. Les modifications prendront effet trente (30) jours après avoir été mises à jour dans les présentes Conditions ou après vous avoir été envoyées.
Les modifications apportées à cette section ne s'appliqueront par ailleurs de manière anticipée qu'aux réclamations survenant après le trentième (30e) jour. Si un tribunal ou un arbitre décide que cette sous-section sur les « Modifications apportées à cette Section » n'est pas applicable ou valide, alors cette sous-section sera séparée de la section intitulée « Renonciation à l'Arbitrage et aux Recours Collectifs », et le tribunal ou l'arbitre appliquera la première section Renonciation à l'Arbitrage et aux Recours Collectifs existant après que vous ayez commencé à utiliser les Services Discovery.
MENTIONS LÉGALES
Droitapplicable. Les présentes Conditions et toutes les questions qui en découlent ou qui s'y rapportent sont régies par les lois de l'État de Californie, sans tenir compte des dispositions en matière de conflit de lois, à l'exclusion de la Convention des Nations Unies sur les contrats de vente internationale de marchandises.
Lieu de juridiction. Toute action ou procédure judiciaire découlant de ces Conditions ou s'y rapportant et non soumise à l'arbitrage sera exclusivement portée devant les tribunaux d'État ou fédéraux situés dans le district nord de la Californie. Vous et Branch acceptez par les présentes de vous soumettre à la juridiction de ces tribunaux et convenez que le lieu de juridiction est approprié dans ces tribunaux pour toute action ou procédure judiciaire.
Signification des actes deprocédure. Vous acceptez en outre la signification d'un acte de procédure par courrier et renoncez par la présente à tout moyen de défense en matière de compétence et de lieu de juridiction qui serait autrement disponible.
Absence de renonciation. Notre incapacité à faire respecter tout droit ou toute disposition des présentes Conditions ne constitue pas une renonciation à ce droit ou à cette disposition, sauf si nous le reconnaissons et l'acceptons par écrit.
Cession. Les présentes Conditions ne peuvent être cédées, transférées ou sous-licenciées par vous, sauf avec le consentement écrit préalable de Branch. Branch peut transférer et céder tous ses droits et obligations en vertu des présentes Conditions, librement et sans consentement.
Prescription: vous acceptez qu'indépendamment de tout statut ou loi contraire, toute réclamation découlant des Services Discovery ou s'y rapportant doit être introduite dans un délai d'un (1) an à compter de la date à laquelle la cause de l'action est apparue. Dans le cas contraire, cette cause d'action est définitivement prescrite. Nonobstant ce qui précède, la présente loi de prescription ne s'applique pas aux résidents du New Jersey.
Titres des sections: les titres des sections des présentes Conditions sont uniquement destinés à faciliter la lecture et n'ont aucun effet juridique ou contractuel.
Accord intégral. Les présentes Conditions, ainsi que la Politique de confidentialité des ServicesDiscovery et tout autre mentions légales ou conditions ou politiques supplémentaires régissant l'utilisation des Services Discovery, constituent l'intégralité de l'accord entre vous et Branch concernant les Services Discovery. Sauf indication contraire expresse dans les présentes, si une disposition des Conditions est jugée invalide par un tribunal compétent, l'invalidité de cette disposition n'affecte pas la validité des autres dispositions des Conditions, qui restent pleinement en vigueur.
NOTE POUR LES RÉSIDENTS DE L'UE: si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les Conditions suivantes peuvent s'appliquer : vous bénéficiez en outre de la protection qui vous est accordée par les dispositions impératives de la loi de votre pays de résidence. Nous acceptons tous deux de nous soumettre à la juridiction non exclusive des tribunaux de l'État de Californie, ce qui signifie que vous pouvez déposer une demande pour faire valoir vos droits en matière de protection des consommateurs en rapport avec les présentes Conditions en Californie ou dans le pays de l'UE où vous résidez. Si vous résidez dans l'UE, la Commission européenne met à votre disposition une plate-forme de règlement des litiges en ligne, à laquelle vous pouvez accéder à l'adresse suivante : https://ec.europa.eu/consumers/odr. Nous ne sommes pas responsables de cette plate-forme, donc si vous souhaitez porter une réclamation à notre attention, veuillez nous contacter.
CONTACTEZ-NOUS
Si vous avez des questions ou des suggestions concernant ces Conditions, veuillez nous contacter à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
Términos y condiciones para el usuario final de los Serviciosde Descubrimiento
Última actualización 11 de junio de2020
Introducción
Branch Metrics, Inc. ("Branch", "nosotros" o "nos"), proporciona un servicio de descubrimiento (los "Servicios de Descubrimiento"), que permite a los desarrolladores de aplicaciones móviles que usen los Servicios de Descubrimiento (nuestros "Clientes") proporcionar en sus aplicaciones resultados contextuales y enlaces basados en la intención, que ofrecen a sus usuarios finales ("Usuario" o "Usuarios") un acceso simplificado para completar una acción (por ejemplo, para identificar restaurantes cercanos). Al dar su consentimiento a estos Términos o al utilizar los Servicios de Descubrimiento en aplicaciones que hayan integrado los Servicios de Descubrimiento, usted acepta estar sujeto a estos Términos y Condiciones para el Usuario Final de los Servicios de Descubrimiento (los "Términos"). Al aceptar estos Términos, usted asegura que está autorizado a aceptar estos Términos. SI NO ACEPTA ESTOS TÉRMINOS Y CONDICIONES PARA EL USUARIO FINAL DE LOS SERVICIOS DE DESCUBRIMIENTO, NO UTILICE LAS FUNCIONES DE CONSULTA DE CONTENIDO EN APLICACIONES QUE USEN NUESTROS SERVICIOS DE DESCUBRIMIENTO.
AVISO IMPORTANTE: ESTOS TÉRMINOS ESTÁN SUJETOS A ARBITRAJE OBLIGATORIO Y A UNA RENUNCIA A LOS DERECHOS DE DEMANDACOLECTIVA. POR FAVOR, LÉALOS CUIDADOSAMENTE.
Todas las referencias a "usted" o "su", según corresponda, se refieren a la persona que accede, utiliza y o participa en los Servicios de Descubrimiento de cualquier forma, y a cada uno de sus herederos, cesionarios y sucesores. Si utiliza los Servicios de Descubrimiento en nombre de una sociedad, declara y garantiza que está autorizado para vincular a esa sociedad, su aceptación de los Términos se considerará una aceptación por parte de esa sociedad y los términos "usted" y "su" en el presente documento harán referencia a esa sociedad, sus directores, responsables, empleados y agentes.
Branch podrá modificar estos Términos ocasionalmente. Cuando lo hagamos, revisaremos la fecha de "Última actualización" proporcionada anteriormente. Es su responsabilidad revisar estos Términos con frecuencia y mantenerse informado de cualquier cambio que se produzca en ellos. La versión actual de estos Términos sustituirá a todas las versiones anteriores. Usted acepta que el uso continuado de aplicaciones que utilicen nuestros Servicios de Descubrimiento después de que se hayan publicado dichos cambios, constituirá la aceptación de dichos Términos revisados.
Tenga en cuenta que estos Términos solo se aplican a los Servicios de Descubrimiento. Branch también ofrece una página web y otros servicios, algunos de los cuales son accesibles para los Usuarios que hagan clic en un enlace de Branch o interactúen con una aplicación o página web de un Cliente u otra sociedad. Para conocer los términos aplicables a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Descubrimiento, revise los términos de Branch publicados aqui. También debe revisar los términos y condiciones que un Cliente u otra sociedad pueda imponerle al utilizar su aplicación o sitio web.
ELEGIBILIDAD
Los Servicios de Descubrimiento no deben ser utilizados por menores de 13 años (y, en ciertas jurisdicciones, por menores de 16 años). Al usar los Servicios de Descubrimiento, usted declara y garantiza que tiene, al menos 13 años, o más, si la ley requiere que sea mayor para que Branch le ofrezca los Servicios de Descubrimiento sin el consentimiento de sus padres.
LICENCIA DE USO DE LOS SERVICIOS DEDESCUBRIMIENTO
Sujeto a su cumplimiento de estos términos y condiciones, Branch le otorga una licencia limitada, mundial, intransferible, no exclusiva y revocable para usar los Servicios de Descubrimiento. Sus derechos para usar los Servicios de Descubrimiento están limitados por todos los términos y condiciones establecidos en estos Términos y cualquier otro que nuestros Clientes puedan imponerle.
POLÍTICAS Y RESTRICCIONES DE USO DENUESTROS SERVICIOS DE DESCUBRIMIENTO
Usted es el único responsable de cualquier contenido y otro material que envíe en una consulta, o de la información que usted transmita de cualquier modo a través de los Servicios de Descubrimiento. Usted acepta que, al usar los Servicios de Descubrimiento, usted:
- cumplirá con la normativa aplicable, incluida, entre otra, la normativa sobre privacidad, propiedad intelectual, normativa relativa al correo electrónico no deseado (spam) y sus requisitos legales;
- no transmitirá ningún material que contenga virus informáticos ni cualquier otro código informático, archivos o programas diseñados para interrumpir, destruir o limitar la funcionalidad de cualquier software, hardware o equipo de telecomunicaciones;
- no interferirá ni interrumpirá los Servicios de Descubrimiento ni los servidores o redes conectados a los Servicios de Descubrimiento, ni desobedecerá los requisitos, procedimientos, políticas o regulaciones de las redes conectadas a los Servicios de Descubrimiento;
- no desarrollará, respaldará ni usará ninguna herramienta automatizada (como, por ejemplo, robots o arañas) para acceder a los Servicios de Descubrimiento, ni usarlos, ni hacer scraping de los Servicios de Descubrimiento, ni copiará datos de los Servicios de Descubrimiento;
- no eludirá ni deshabilitará ninguna herramienta de gestión de derechos digitales, reglas de uso ni otras características de los Servicios de Descubrimiento;
- no realizará ingeniería inversa, descompilará, desensamblará, descifrará ni intentará de ningún otro modo averiguar el código fuente de los Servicios de Descubrimiento ni cualquier tecnología relacionada que no sea de código abierto; y
- no "encuadrará", "duplicará" ni simulará de ningún otro modo la apariencia o funcionalidad de los Servicios de Descubrimiento.
Usted reconoce y acepta que su uso de los Servicios de Descubrimiento depende del acceso a los servicios de telecomunicaciones e Internet. Usted es el único responsable de adquirir y mantener todos los servicios de telecomunicaciones e Internet y cualquier hardware y software necesarios para acceder a los Servicios de Descubrimiento y utilizarlos, incluidos, entre otros, todos los costes, tarifas, gastos e impuestos de cualquier tipo relacionados con lo anteriormente expuesto. Branch no se responsabiliza de ninguna pérdida o corrupción de datos, comunicaciones ni cualquier otra pérdida o daño de cualquier tipo provocados por dichos servicios de telecomunicaciones e Internet.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch hará todo lo posible para garantizar la disponibilidad de los Servicios de Descubrimiento de forma ininterrumpida y que las transmisiones estén libres de errores. Sin embargo, dada la propia naturaleza de Internet, esto no se puede garantizar. Además, su acceso a los Servicios de Descubrimiento también puede suspenderse o restringirse ocasionalmente para permitir reparaciones, labores de mantenimiento o la introducción de nuevas características o servicios. Intentaremos limitar la frecuencia y duración de dicha suspensión o restricción.
TERMINACIÓN
Usted reconoce y acepta que Branch, a su exclusivo criterio, puede terminar la prestación de los Servicios de Descubrimiento sin previo aviso por cualquier motivo y en cualquier momento. Usted acepta que Branch no será responsable ante usted por la terminación de la prestación de servicios por parte de Branch. Las Secciones que, por su naturaleza, se esperaría razonablemente que se mantuvieran vigente, sobrevivirán a la terminación o vencimiento de estos Términos, incluidas, entre otras, las Secciones sobre Terminación, Política de privacidad y derechos de datos, Derechos de propiedad, Limitación de responsabilidad, Arbitraje y renuncia de demanda colectiva y Avisos legales.
POLÍTICA DE PRIVACIDAD Y DERECHOS DEDATOS
Usted reconoce que ha recibido, leído y entendido la Política de Privacidad de Descubrimiento. Al aceptar estos Términos, usted acepta la recopilación, el uso y la divulgación de datos por parte de Branch, incluidos, cuando corresponda, datos personales, tal y como se describe en nuestra Política de Privacidad de Descubrimiento, incluso para ofrecerle anuncios y ajustar los resultados de contenidos para usted.
Usted otorga a Branch una licencia mundial, no exclusiva, sublicenciable y transferible para usar, copiar, modificar, distribuir, publicar, procesar y/o anonimizar la información y los contenidos recopilados a través de los Servicios de Descubrimiento, que incluyen, entre otros, (a) proporcionar, mantener, optimizar y mejorar los Servicios de Descubrimiento; (b) llevar a cabo labores de investigación; (c) analizar y agregar sus datos (incluidos los datos anonimizados) con datos de otros usuarios; dichos datos agregados serán "Datos Agregados"; (d) utilizar dichos Datos Agregados para realizar investigaciones y crear productos y servicios de datos y analíticas, como, entre otros, permitir a los Clientes adaptar el contenido, los anuncios o sus aplicaciones en función de la información recopilada a través de los Servicios de Descubrimiento; y (d) como se describa de cualquier otro modo en la Política de Privacidad de Descubrimiento. Usted renuncia a cualquier derecho de restitución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier otra ley aplicable.
ENLACES Y CONTENIDO DE TERCEROS
Los Servicios de Descubrimiento pueden mostrar o contener enlaces a productos, servicios, aplicaciones y páginas web de terceros. Cualquier opinión, consejo, declaración, servicio, oferta u otra información que constituya parte del contenido mencionado, creado o puesto a disposición por otros usuarios u otros terceros en los Servicios de Descubrimiento, o al que se pueda acceder a través de los Servicios de Descubrimiento (colectivamente, "Contenido de Terceros") pertenecen a los respectivos autores o productores y no a Branch ni a sus accionistas, directores, ejecutivos, empleados, agentes o representantes. Branch no controla el Contenido de Terceros ni garantiza la precisión, integridad o calidad de dicho Contenido de Terceros. Branch no es responsable ni garantiza el funcionamiento del contenido de Terceros, ni es responsable o garantiza el contenido, o cualquier información o material publicitado en dichos contenidos. Al utilizar los Servicios de Descubrimiento, usted puede estar expuesto a contenido ofensivo, indecente o reprochable. Branch no es responsable, directa o indirectamente, de los daños o pérdidas causados por el uso o la confianza sobre los bienes, servicios o información disponible en los servicios o contenidos de Terceros. Es su responsabilidad evaluar la información, opinión, asesoramiento u otro contenido disponible en y a través de los Servicios de Descubrimiento.
Branch puede potenciar ciertos resultados de búsqueda según acuerdos establecidos con terceros ("Resultados de búsqueda patrocinados") que pueden aparecer como el primero o más resultados en cualquier búsqueda. Los Resultados de búsqueda patrocinados aparecen como resultado de algoritmos adoptados por Branch. Branch no afirma de ningún modo que los Resultados de búsqueda patrocinados sean los más adecuados para las necesidades específicas del usuario.
Podemos cambiar o suspender cualquiera de los Servicios de Descubrimiento y usted acepta que no tenemos la obligación de almacenar, mantener o proporcionarle una copia de cualquier contenido o información que usted u otros ofrezcan, excepto en la medida requerida por la ley aplicable y según se especifique en la Política de Privacidad deDescubrimiento.
PROPIEDAD INTELECTUAL
Branch y los titulares de sus licencias son propietarios exclusivos de todos los derechos, títulos e intereses sobre los Servicios de Descubrimiento, incluidos todos los derechos análogos de propiedad intelectual e industrial.. Usted reconoce que los Servicios de Descubrimiento están protegidos por derechos de propiedad intelectual, marcas y otras leyes de los Estados Unidos y otros países. Usted acepta no eliminar, alterar u ocultar ningún derecho de propiedad intelectual, marcas, marcas de servicios u otros avisos de derechos de propiedad incorporados o que acompañen los Servicios de Descubrimiento.
Branch puede proporcionarle un mecanismo para proporcionar comentarios, sugerencias e ideas, si así lo desea, sobre los Servicios de Descubrimiento ("Comentarios"). Usted acepta que Branch puede, a su entera discreción, usar los Comentarios que proporcione a Branch de cualquier manera, incluyendo futuras mejoras y modificaciones de los Servicios de Descubrimiento. Por la presente, usted otorga a Branch y sus cesionarios una licencia perpetua, mundial, totalmente transferible, sublicenciable, totalmente pagada, irrevocable y libre de derechos para usar, reproducir, modificar, crear trabajos derivados, distribuir y mostrar los Comentarios de cualquier manera, para cualquier propósito, en cualquier medio, software o tecnología de cualquier tipo que ahora exista o se desarrolle en el futuro, sin ninguna obligación de otorgarle una atribución o compensación a usted o a cualquier tercero. Usted renuncia a cualquier derecho de atribución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier ley aplicable.
EXCLUSIÓN DEGARANTÍAS
Los Servicios de Descubrimiento se proporcionan "TAL CUAL", sin garantía de ningún tipo. SIN LIMITAR LO ANTERIOR, BRANCHRENUNCIA EXPRESAMENTE A TODAS LAS GARANTÍAS DE COMERCIABILIDAD, CAPACIDAD PARA UNPROPÓSITO EN PARTICULAR, DISFRUTE PACÍFICO, CUMPLIMIENTO O EXACTITUD DE DATOS Y CUALQUIERGARANTÍA DERIVADA DEL CURSO DE NEGOCIACIÓN O USO DE LA MARCA. Branch no garantiza la precisión, integridad o utilidad de los Servicios de Descubrimiento. Usted utiliza y confía en los Servicios de Descubrimiento bajo su propio riesgo. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE CIERTAS GARANTÍAS EN CIERTAS CIRCUNSTANCIAS. POR LO TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE.
LIMITACIÓN DERESPONSABILIDAD
EN LA MEDIDA PERMITIDA POR LA LEY Y SIN PERJUICIO DE CUALQUIER DISPOSICIÓN ENCONTRARIO, BRANCH NO SERÁ RESPONSABLE CONTRACTUALMENTE, POR NEGLIGENCIA, PERJUICIO, RESPONSABILIDAD OBJETIVA, INFRACCIÓN O CUALQUIER OTRA TEORÍA CONFORME A DERECHO POR CUALQUIER PÉRDIDA O DAÑOS POR EL USO DE LOS SERVICIOS DE DESCUBRIMIENTO, YA sean daños directos, indirectos, incidentales, especiales, consecuentes o ejemplares, incluidos, entre otros, daños por pérdida de beneficios, buena voluntad, uso, datos u otras pérdidas intangibles (incluso si Branch ha sido informada de la posibilidad de tales daños), como resultado de su uso de los Servicios de DESCUBRIMIENTO.
ESTA LIMITACIÓN DE RESPONSABILIDAD FORMAPARTE DE LA BASE DE LA NEGOCIACIÓN ENTRE USTED Y BRANCH Y SE APLICARÁ A TODAS LAS RECLAMACIONES DE RESPONSABILIDAD (POR EJEMPLO, GARANTÍA, PERJUICIO, NEGLIGENCIA, CONTRATO, LEY) E INCLUSO SI BRANCH HA SIDO INFORMADA DE LA POSIBILIDAD DE CUALQUIER DAÑO.
ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN O EXCLUSIÓN DE RESPONSABILIDAD. POR TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE. ESTA DISPOSICIÓN DE LIMITACIÓN DE RESPONSABILIDAD SE APLICARÁ COMPLETAMENTE A LOS RESIDENTES DE NUEVA JERSEY.
NOTA PARA RESIDENTES DE LA UE: Si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch no será responsable de (i) pérdidas que no hayan sido causadas por un incumplimiento por parte de Branch, o (ii) cualquier pérdida comercial (incluida la pérdida de beneficios, ingresos, contratos, ahorros previstos, datos, fondo de comercio o gastos innecesarios), o (iii) cualquier pérdida indirecta o consecuente que no fuera previsible tanto para usted como para nosotros cuando comenzó a utilizar los Servicios de Descubrimiento. Branch no será responsable de ningún retraso o incumplimiento de nuestras obligaciones bajo estas condiciones, si el retraso o incumplimiento deriva de una circunstancia que esté fuera de nuestro control razonable. Algunas disposiciones locales no permiten todas o algunas de las limitaciones descritas anteriormente. Si estas leyes se aplican a usted, todas o algunas de las limitaciones anteriores pueden no tener aplicación y usted puede tener derechos adicionales.
ARBITRAJE Y RENUNCIADE DEMANDA COLECTIVA
LEA ESTA SECCIÓN CUIDADOSAMENTE, YA QUE ÉSTA PUEDE AFECTAR SIGNIFICATIVAMENTE A SUS DERECHOS, INCLUSO A SU DERECHO DE PRESENTAR UNA DEMANDA EN ANTE LA JURISDICCION ORDINARIA.
Alcance: usted y Branch aceptan que estos Términos afectan al comercio entre estados y que la Ley Federal de Arbitraje rige la interpretación y ejecución de estas disposiciones de arbitraje. Esta Sección está destinada a ser interpretada de manera amplia y rige todas y cada una de las disputas entre nosotros, incluidas, entre otras, las reclamaciones que surjan de cualquier aspecto de la relación entre nosotros, ya sea contractual, perjuicio, leyes, fraude, falsedad o cualquier otra teoría legal; las reclamaciones que surgieran antes de estos Términos o cualquier acuerdo previo (incluidos, entre otros, reclamaciones relacionadas con la publicidad); y reclamaciones que puedan surgir después de la terminación de estos Términos. Las únicas reclamaciones excluidas de esta amplia prohibición son los litigios sobre ciertos derechos de propiedad intelectual y otras demandas de menor cuantía, como se establece a continuación.
Resolución inicial dedisputas: puede contactarnos en info@branch.io para transmitirnos cualquier reclamación que pueda tener con respecto a los Servicios de Descubrimiento. Branch resuelve la mayoría de las reclamaciones rápidamente a entera satisfacción de nuestros usuarios. Usted y Branch acuerdan hacer todo lo posible a través de los procesos internos de resolución de disputas de Branch para resolver cualquier disputa, reclamación, cuestión o desacuerdo y entablar negociaciones de buena fe, lo cual será una condición para que cualquiera de las partes inicie una demanda o arbitraje.
Arbitraje obligatorio: si las partes no alcanzan una solución de mutuo acuerdo dentro de un período de treinta (30) días, desde el momento en que se inicia la resolución informal de disputas, bajo la disposición de resolución de disputas inicial, entonces cualquiera de las partes puede iniciar un arbitraje vinculante siendo el único medio para resolver reclamaciones, sujeto a las excepciones y términos establecidos a continuación. Excepto a lo que se establece a continuación, cualquier reclamación que pueda tener contra Branch debe resolverse mediante un arbitraje vinculante ante la Asociación Americana de Arbitraje ("AAA") utilizando sus Reglas de Arbitraje del Consumidor, según lo indicado por estos Términos, y será administrado por AAA y resuelto por un solo árbitro. Las reglas de AAA están disponibles en línea en www.adr.org o llamando a AAA al 1-800-778-7879. El árbitro está sujeto a los presentes Términos.
El árbitro, y no cualquier tribunal o agencia federal, estatal o local, tendrá competencia exclusiva para resolver todas las disputas que surjan de la interpretación, aplicabilidad, exigibilidad o formación de estos Términos, incluida, entre otras, cualquier reclamación sobre la nulidad o anulabilidad de alguno o todos estos Términos, o si una reclamación está o no sujeta a arbitraje. El árbitro estará legitimado para otorgar cualquier reparación que esté disponible para un tribunal conforme a la ley o la equidad. El laudo del árbitro deberá constar por escrito y será vinculante para las partes, pudiendo solicitarse su ejecución ante cualquier tribunal de la jurisdicción competente.
Usted comprende y acepta que, al suscribir estos Términos, usted y Branch renuncian a su derecho a un procedimiento judicial ante la jurisdicción ordinaria. En ausencia de este pacto de sumisión a arbitraje, usted y Branch podrían haber tenido el derecho u oportunidad de someterse a un tribunal, o juez ordinario y/o participar o estar representado ante un tribunal (incluyendo demandas colectivas). Asimismo otros derechos que usted tendría en la jurisdicción ordinaria, son el derecho de apelación y a ciertos tipos de pruebas, los cuales podrán ser más limitados o incluso suspendidos.
Si usted es residente de los Estados Unidos, el arbitraje puede tener lugar en el estado donde resida en el momento de la presentación de la reclamación. Para las personas que residan fuera de los Estados Unidos, el arbitraje se iniciará en el Estado de California, Estados Unidos de América. Usted y Branch también aceptan someterse a la jurisdicción de cualquier tribunal federal o estatal en el Distrito Norte de California para someterse al arbitraje, suspender los procedimientos pendientes de arbitraje o para confirmar, modificar, anular o emitir un fallo sobre el laudo presentado por el árbitro.
Costes del arbitraje: el pago de todos los costes y gastos de presentación, administración y arbitraje impuestos por AAA se regirá por las reglas de AAA, siempre que si usted está iniciando un arbitraje contra Branch y el valor de la compensación solicitada es de diez mil dólares (10 000 $) o menos, entonces Branch adelantará todos los costes y gastos de presentación, administrativos y de arbitraje impuestos por AAA (sujetos a reembolso como se establece a continuación). Si se aplican las circunstancias del párrafo anterior, pero el valor de la compensación solicitada es de más de diez mil dólares (10 000 $) y usted demuestra al árbitro que tales costes y gastos serían prohibitivamente mayores que un procedimiento judicial, entonces Branch pagará el importe de dichos costes y gastos que el árbitro determine que son necesarios para evitar que el arbitraje sea prohibitivamente más costoso que un procedimiento judicial (sujetos a reembolso como se establece a continuación). En el caso de que el árbitro determine que todas las reclamaciones que usted afirma en el arbitraje son infundadas de acuerdo con la Regla Federal de Procedimiento Civil 11, usted acepta reembolsar a Branch todos los costes y gastos que Branch pagó y que usted habría estado obligado a pagar bajo las reglas de AAA.
Renuncia a la demandacolectiva: USTED ENTIENDE Y ACEPTA QUE TANTO USTED COMO BRANCH ARBITRARÁN CADA UNO EN SU CAPACIDAD INDIVIDUAL, NO COMO REPRESENTANTE O MIEMBRO DE UN GRUPO. Esto significa que usted y Branch no pueden agruparse en una reclamación con ninguna otra persona o sociedad y no existirá legitimación para que una disputa sea arbitrada en una demanda colectiva. Si cualquier tribunal o árbitro determina que la renuncia de demanda colectiva establecida en esta sección de Arbitraje y renuncia de demanda colectiva es nula o inaplicable por cualquier motivo o que un arbitraje puede proceder sobre una base colectiva, entonces las disposiciones de arbitraje de esta sección se considerarán nulas en su totalidad y se considerará que las partes no han acordado someter sus disputas a arbitraje.
Excepciones: a pesar de la decisión de las partes de resolver todas las disputas a través de un arbitraje, cualquiera de las partes puede iniciar una acción en un tribunal estatal o federal para proteger sus derechos de propiedad intelectual (es decir, patentes, derechos de autor, derechos morales, marcas comerciales y secretos comerciales, pero no derechos relativos a la privacidad o publicidad). Cualquiera de las partes también puede solicitar una reparación en un tribunal de competente para dirimir reclamaciones de menos cuantía en caso de controversias o reclamaciones en el ámbito de la jurisdicción de ese tribunal.
Derecho deopción: usted tiene derecho a optar por su exclusión y no vinculación a las disposiciones de arbitraje y renuncia a la demanda colectiva establecidas en esta sección de Arbitraje y renuncia de demanda colectiva mediante el envío de una notificación escrita de su decisión de optar por dicha exclusión, a la siguiente dirección: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notificación debe enviarse dentro de los 30 días posteriores al 15 de noviembre de 2018 o su primer uso de los Servicios de Descubrimiento, lo que ocurra más tarde; de lo contrario, estará obligado a arbitrar disputas de acuerdo con los términos de esos párrafos. Si usted opta por su exclusión de estas disposiciones de arbitraje, Branch tampoco estará obligado por ellas.
Cambios a estasección: Branch notificará con treinta (30) días de antelación cualquier cambio que afecte el contenido de esta sección de Arbitraje y renuncia de demanda colectiva actualizando estos Términos, enviándole un mensaje o notificándole cuando utilice los Servicios de Descubrimiento. Las enmiendas entrarán en vigor treinta (30) días después de que se actualicen en estos Términos o se le envíen.
De lo contrario, los cambios a esta sección se aplicarán prospectivamente solo a las reclamaciones que surjan después del trigésimo (30º) día. Si un tribunal o árbitro decide que esta subsección sobre "Cambios a esta sección" no es aplicable o válida, entonces esta subsección se separará de la sección titulada "Arbitraje y renuncia de demanda colectiva" y el tribunal o árbitro aplicarán la primera sección de Arbitraje y renuncia de demanda colectiva existente después de que usted comenzara a utilizar los Servicios de Descubrimiento.
AVISOS LEGALES
Leyaplicable. Estos Términos y todos los asuntos que surjan de o se relacionen con estos Términos se regirán por las leyes del Estado de California, sin tener en cuenta sus disposiciones sobre conflictos de leyes, excluyendo la Convención de las Naciones Unidas sobre los Contratos de Compraventa Internacional de Mercaderías.
Juzgado. Cualquier acción legal o procedimiento que surja de estos Términos o esté relacionado con ellos y que no esté sujeto a arbitraje se iniciará exclusivamente en los tribunales estatales o federales ubicados en el Distrito Norte de California. Por el presente, usted y Branch acuerdan someterse a la jurisdicción de dichos tribunales y acuerdan que aquel es el juzgado competente para conocer cualquier acción o procedimiento legal.
Servicio deprocedimientos. Además, usted acepta el servicio del procedimiento por correo y por la presente renuncia a todas y cada una de las acciones jurisdiccionales y locales que establezcan lo contrario.
No renuncia. La falta de cumplimiento de cualquier derecho o disposición en estos Términos no constituirá una renuncia a dicho derecho o disposición a menos que Branch así lo manifieste y acepte por escrito.
Cesión. Usted no podrá ceder, transferir ni sublicenciar estos Términos, excepto con el consentimiento previo y por escrito de Branch. Branch podrá transferir y ceder cualquiera de sus derechos y obligaciones bajo estos Términos libremente y sin su consentimiento.
Prescripción deacciones: usted acepta que, independientemente de cualquier ley que establezca lo contrario, cualquier reclamación que surja de los Servicios de Descubrimiento o se relacione con ellos deberá presentarse dentro del plazo de un (1) año después de que se produzca la causa de lugar a la acción. De lo contrario, la acción se entenderá prescrita. No obstante lo anterior, esta previsión no se aplicará a los residentes de Nueva Jersey.
Encabezados desección: los títulos de las secciones de estos Términos se establecen tan solo por su conveniencia y no tienen ningún efecto legal o contractual.
Acuerdo completo Estos Términos, junto con la Política de Privacidad de Descubrimiento y cualquier otro aviso legal o términos y condiciones o políticas adicionales que rijan el uso de los Servicios de Descubrimiento, constituirán el acuerdo completo entre usted y Branch en relación con los Servicios de Descubrimiento. Excepto como se establece expresamente en este documento, si una disposición de los Términos se considera no válida por un tribunal de una jurisdicción competente, la invalidez de dicha disposición no afectará la validez de las disposiciones restantes de los Términos, que permanecerán en pleno vigor y efecto.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: usted además dispone de la protección que le otorgan las disposiciones obligatorias de la ley de su país de residencia. Ambas partes acuerdan someterse a la jurisdicción no exclusiva de los tribunales del Estado de California, lo que significa que usted puede presentar una reclamación para hacer valer sus derechos de protección al consumidor en relación con estos Términos en California o en el país de la UE en el que viva. Si reside en la UE, la Comisión Europea proporciona una plataforma de resolución de disputas en línea, a la que puede acceder aquí: https://ec.europa.eu/consumers/odr. Branch no participa en esta plataforma, por lo que si desea informarnos sobre un asunto, contáctenos.
CONTACTO CON NOSOTROS
Si tiene alguna pregunta o sugerencia sobre estos Términos, contacte con nosotros en:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
Warunki dla użytkowników końcowych Usług Navigator
Data ostatniej aktualizacji: 07.02.2022 r.
Wstęp
Spółka Branch Metrics, Inc. („Branch”), świadczy usługę Navigator („Usługi Navigator”), umożliwiającą programistom aplikacji mobilnych korzystających z Usług Navigator („Klienci”) podawanie wyników kontekstowych i linków intencyjnych (intent-based) w ich aplikacjach, zapewniających użytkownikom końcowym („Użytkownik” lub „Użytkownicy”) uproszczony dostęp umożliwiający wykonanie czynności (takich jak wyszukanie pobliskich restauracji). Wyrażając zgodę na niniejsze Warunki lub w inny sposób korzystając z Usług Navigator w aplikacjach, do których włączono Usługi Navigator, użytkownik wyraża zgodę na przestrzeganie niniejszych Warunków dla użytkowników końcowych Usług Navigator („Warunki”). Wyrażając zgodę na niniejsze Warunki, użytkownik gwarantuje, że jest upoważniony do wyrażenia zgody na niniejsze Warunki. JEŚLI UŻYTKOWNIK NIE WYRAŻA ZGODY NA NINIEJSZE WARUNKI DLA UŻYTKOWNIKÓW KOŃCOWYCH USŁUG Navigator, NALEŻY ZAPRZESTAĆ KORZYSTANIA Z FUNKCJI WYSZUKIWANIA TREŚCI W APLIKACJACH KORZYSTAJĄCYCH Z USŁUG Navigator BRANCH.
WAŻNA INFORMACJA: NINIEJSZE WARUNKI PODLEGAJĄ DECYZJOM WYDANYM W RAMACH WIĄŻĄCEGO ARBITRAŻU I PRZEWIDUJĄ WYŁĄCZENIE MOŻLIWOŚCI WNOSZENIA POZWU ZBIOROWEGO. NALEŻY UWAŻNIE ZAPOZNAĆ SIĘ Z PONIŻSZYMI WARUNKAMI.
Wszelkie odniesienia do „użytkownika” stanowią odniesienia do osoby, która uzyskuje dostęp do Usług Navigator, korzysta z nich i/lub uczestniczy w nich w jakikolwiek sposób, a także każdego ze spadkobierców, cesjonariuszy i następców prawnych użytkownika. Jeśli użytkownik korzysta z Usług Navigator w imieniu podmiotu, użytkownik oświadcza i gwarantuje, że dysponuje prawem do zaciągania zobowiązań w imieniu tego podmiotu, a akceptacja Warunków przez użytkownika zostanie uznana za akceptację Warunków przez taki podmiot, a pojęcie „użytkownika” stosowane w niniejszych Warunkach odnosi się do tego podmiotu, jego dyrektorów, członków kadry kierowniczej, pracowników i pełnomocników.
Zastrzega się możliwość każdorazowej zmiany niniejszych Warunków. W takim wypadku, Branch zmieni podaną powyżej datę „ostatniej aktualizacji”. Użytkownik jest zobowiązany regularnie zapoznawać się z niniejszymi Warunkami, aby być na bieżąco z wszelkimi zmianami. Aktualna w danej chwili wersja niniejszych Warunków zastępuje wszelkie wcześniejsze wersje. Użytkownik potwierdza, że dalsze korzystanie z aplikacji wykorzystujących Usługi Navigator Branch po opublikowaniu takich zmian będzie oznaczało akceptację zmienionych Warunków przez użytkownika.
Należy pamiętać, że niniejsze Warunki mają zastosowanie wyłącznie do Usług Navigator. Branch prowadzi również witrynę internetową i oferuje inne usługi, z których część może być dostępna dla Użytkowników, którzy klikną link Branch lub wejdą w interakcję za pomocą aplikacji lub witryny internetowej Klienta lub innego podmiotu. Aby zapoznać się z warunkami mającymi zastosowanie do witryny internetowej Branch i innych usług Branch, w tym usług dostępnych dla Użytkowników za pośrednictwem Usług Navigator, należy zapoznać się z warunkami Branch dostępnymi pod następującym adresem. Należy również zapoznać się z wszelkimi warunkami, które Klient lub inny podmiot może nałożyć na użytkownika w związku z korzystaniem przez użytkownika z jego aplikacji lub witryny internetowej.
KRYTERIA WARUNKUJĄCE MOŻLIWOŚĆ KORZYSTANIA Z USŁUG
Usługi Navigator nie są przeznaczone dla osób poniżej 13 roku życia (a w niektórych jurysdykcjach poniżej 16 roku życia). Korzystając z Usług Navigator, użytkownik oświadcza i gwarantuje, że użytkownik ukończył co najmniej 13 lat lub jest starszy, jeśli przepisy prawa wymagają, aby użytkownik był starszy, tak, aby Branch mogła świadczyć Usługi Navigator na rzecz użytkownika bez zgody rodziców użytkownika.
LICENCJA NA KORZYSTANIE Z USŁUG Navigator
Z zastrzeżeniem przestrzegania niniejszych warunków przez użytkownika, Branch udziela użytkownikowi ograniczonej, ważnej na całym świecie, niezbywalnej, niewyłącznej i odwołalnej licencji na korzystanie z Usług Navigator. Prawa użytkownika do korzystania z Usług Navigator są ograniczone wszelkimi postanowieniami niniejszych Warunków oraz wszelkimi innymi warunkami, które mogą zostać nałożone na użytkownika przez Klientów Branch.
KORZYSTANIE Z USŁUG Navigator BRANCH; ZASADY I OGRANICZENIA
Użytkownik ponosi wyłączną odpowiedzialność za wszelkie treści i inne przesyłane przez użytkownika w zapytaniu lub za informacje przesyłane przez użytkownika za pośrednictwem Usług Navigator. Użytkownik zobowiązuje się, że w trakcie korzystania z Usług Navigator:
- będzie przestrzegać wszelkich obowiązujących przepisów prawa, w tym zwłaszcza przepisów dotyczących prywatności, praw własności intelektualnej, przepisów dotyczących niechcianych wiadomości elektronicznych (spam) i wymogów natury regulacyjnej;
- nie będzie przesyłać żadnych materiałów zawierających wirusy lub jakikolwiek inny kod komputerowy, plików lub programów, których celem jest zakłócanie, niszczenie lub ograniczanie funkcjonalności jakiegokolwiek sprzętu lub oprogramowania komputerowego lub sprzętu telekomunikacyjnego;
- nie będzie ingerować ani zakłócać działania Usług Navigator ani serwerów lub sieci połączonych z Usługami Navigator oraz będzie przestrzegał wymagań, procedur, zasad oraz przepisów dotyczących sieci połączonych z Usługami Navigator;
- nie będzie rozwijać, wspierać ani używać jakichkolwiek narzędzi zautomatyzowanych (np. robotów lub pająków) w celu uzyskiwania dostępu do Usług Navigator lub korzystania z nich, wydobywania danych z Usług Navigator lub kopiowania w inny sposób danych z Usług Navigator;
- nie będzie obchodzić ani wyłączać funkcji w zakresie zarządzania prawami cyfrowymi, zasad użytkowania ani innych funkcji Usług Navigator;
- nie będzie odtwarzać, dekompilować, dezasemblować, odszyfrowywać ani w inny sposób próbować uzyskać kodu źródłowego Usług Navigator lub jakiejkolwiek technologii powiązanej, która nie jest oprogramowaniem typu open source; oraz
- nie będzie stosować praktyk typu „framing” lub „mirroring” ani w inny sposób symulować wyglądu lub funkcji Usług Navigator.
Użytkownik potwierdza i uznaje, że korzystanie z Usług Navigator wymaga dostępu do usług telekomunikacyjnych i internetowych. Użytkownik ponosi wyłączną odpowiedzialność za pozyskanie i utrzymanie wszystkich usług telekomunikacyjnych i internetowych oraz pozostałego sprzętu i oprogramowania niezbędnego do uzyskania dostępu do Usług Navigator i korzystania z nich, w szczególności użytkownik ponosi odpowiedzialność za wszelkie koszty, opłaty, wydatki i wszelkiego rodzaju podatki związane z powyższym. Branch nie ponosi odpowiedzialności za żadną utratę lub uszkodzenie danych, utratę komunikacji lub jakiekolwiek inne straty lub szkody jakiegokolwiek rodzaju wynikające z takich usług telekomunikacyjnych oraz internetowych.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli użytkownik jest konsumentem i posiada miejsce zwykłego pobytu w UE, w zależności od przepisów obowiązujących w kraju użytkownika, zastosowanie mogą mieć następujące postanowienia: Branch dołoży wszelkich starań, aby Usługi Navigator były dostępne w sposób nieprzerwany, a transmisje danych przebiegały w sposób wolny od błędów. Jednakże, ze względu na charakter sieci Internet, powyższego nie można zagwarantować. Ponadto, dostęp użytkownika do Usług Navigator może ulec czasowemu zawieszeniu lub ograniczeniu w celu przeprowadzenia napraw, prac konserwacyjnych lub wprowadzenia nowych udogodnień lub usług. Branch podejmie starania celem ograniczenia częstotliwości i czasu trwania takiego zawieszenia lub ograniczenia świadczenia usług.
ZAKOŃCZENIE ŚWIADCZENIA USŁUG
Użytkownik potwierdza i uznaje, że Branch, wedle własnego uznania, może w dowolnym momencie zakończyć świadczenie Usług Navigator z dowolnego powodu, bez uprzedniego wypowiedzenia. Użytkownik potwierdza, że Branch nie ponosi odpowiedzialności wobec użytkownika z tytułu zakończenia świadczenia usług przez Branch. Punkty niniejszych Warunków, wobec których, ze względu na ich charakter, można racjonalnie oczekiwać, że obowiązywałyby w dalszym ciągu po zakończeniu świadczenia usług, pozostają w mocy po wypowiedzeniu niniejszych Warunków lub upływie okresu ich obowiązywania, zwłaszcza punkty dotyczące wypowiedzenia, polityki prywatności i praw do danych, praw zastrzeżonych, ograniczenia odpowiedzialności, postępowania arbitrażowego i zrzeczenia się prawa do pozwu zbiorowego, a także informacji prawnych.
POLITYKA PRYWATNOŚCI I PRAWA DO DANYCH
Użytkownik potwierdza otrzymanie, zapoznanie się i zrozumienie Polityki prywatności Navigator. Wyrażając zgodę na niniejsze Warunki, użytkownik wyraża zgodę na gromadzenie, wykorzystywanie i ujawnianie danych przez Branch, w tym, w stosownych przypadkach, danych osobowych, zgodnie z postanowieniami polityki prywatności Navigator Branch, a także na wyświetlanie użytkownikowi reklam i dostosowywanie wyników treści do użytkownika.
Użytkownik udziela Branch ważnej na całym świecie, niewyłącznej, podlegającej sublicencjonowaniu, zbywalnej licencji na używanie, kopiowanie, modyfikowanie, dystrybucję, publikowanie, przetwarzanie i/lub anonimizację informacji i treści zebranych za pośrednictwem Usług Navigator, w tym zwłaszcza na (a) świadczenie, utrzymywanie, optymalizowanie i ulepszanie Usług Navigator; (b) prowadzenie badań; (c) analizowanie i agregowanie danych użytkownika (w tym danych zanonimizowanych) z danymi innych użytkowników, przy czym takie dane zagregowane będą nazywane „Danymi zagregowanymi”; (d) używanie takich Danych zagregowanych do prowadzenia badań i tworzenia produktów i usług w zakresie danych i analiz, w tym w celu umożliwienia Klientom dostosowywania treści, reklam lub ich aplikacji w oparciu o informacje zebrane za pośrednictwem Usług Navigator; oraz (d) w inny sposób opisany w Polityce prywatności Navigator. Użytkownik rezygnuje z możliwości odzyskania praw do takich informacji lub treści zgodnie z art. 30A ustawy o prawie autorskim z 1957 r. (jeśli użytkownik mieszka w Indiach) lub zgodnie z jakimkolwiek podobnym przepisem wynikającym z obowiązujących przepisów prawa.
ŁĄCZA I TREŚCI ZEWNĘTRZNE
Usługi Navigator mogą wyświetlać lub zawierać łącza do zewnętrznych produktów, usług, aplikacji i witryn internetowych. Wszelkie opinie, porady, oświadczenia, usługi, oferty lub inne informacje, stanowiące część treści wyrażanych, tworzonych lub udostępnianych przez innych użytkowników lub inne strony trzecie w Usługach Navigator, lub które są dostępne za pośrednictwem Usług Navigator lub mogą być zlokalizowane za pomocą Usług Navigator (łącznie zwane „Treściami zewnętrznymi”) stanowią treści odpowiednich autorów lub producentów, a nie Branch lub jej akcjonariuszy, dyrektorów, członków kadry kierowniczej, pracowników, pełnomocników lub przedstawicieli. Branch nie kontroluje Treści zewnętrznych i nie gwarantuje dokładności, integralności ani jakości takich Treści zewnętrznych. Branch nie ponosi odpowiedzialności za jakość Treści zewnętrznych, nie aprobuje ich i nie jest za nie odpowiedzialna, ani nie odpowiada za żadne informacje lub materiały reklamowane w Treściach zewnętrznych. Korzystając z Usług Navigator, użytkownik może napotkać treści o charakterze obraźliwym, nieprzyzwoitym lub niedopuszczalnym. Branch nie ponosi odpowiedzialności, pośrednio lub bezpośrednio, za jakiekolwiek szkody lub straty poniesione przez użytkownika w wyniku korzystania lub polegania przez użytkownika na jakichkolwiek towarach, usługach lub informacjach dostępnych w usługach osób trzecich lub Treściach zewnętrznych lub za ich pośrednictwem. Obowiązkiem użytkownika jest dokonanie oceny informacji, opinii, porad lub innych treści dostępnych w Usługach Navigator oraz za ich pośrednictwem.
Branch może promować określone wyniki wyszukiwania na podstawie porozumień ze stronami trzecimi („Sponsorowane wyniki wyszukiwania”), które mogą pojawiać się na pierwszych lub wyższych pozycjach wśród wyników danego wyszukiwania. Sponsorowane wyniki wyszukiwania pojawiają się w wyniku zastosowania algorytmów wdrożonych przez Branch. Branch nie gwarantuje, że Sponsorowane wyniki wyszukiwania będą najbardziej odpowiednie dla konkretnych potrzeb użytkownika.
Branch może zmienić lub zaprzestać świadczenia dowolnych Usług Navigator, a użytkownik potwierdza, że Branch nie będzie zobowiązana przechowywać, utrzymywać ani zapewniać kopii jakichkolwiek treści lub informacji przekazywanych przez użytkownika lub inne osoby, z wyjątkiem zakresu wymaganego na mocy obowiązujących przepisów prawa i wskazanego w Polityce prywatności Navigator.
PRAWA ZASTRZEŻONE
Branch i jej licencjodawcy są wyłącznymi właścicielami wszelkich praw, tytułu własności i korzyści majątkowych do Usług Navigator, w tym wszelkich powiązanych praw własności intelektualnej i praw zastrzeżonych. Użytkownik potwierdza, że Usługi Navigator są chronione prawem autorskim, znakami towarowymi i innymi prawami Stanów Zjednoczonych i innych krajów. Użytkownik zobowiązuje się nie usuwać, nie zmieniać ani nie zasłaniać żadnych informacji o prawach autorskich, znakach towarowych, znakach usługowych ani innych informacjach o prawach zastrzeżonych włączonych do Usług Navigator lub im towarzyszących.
Za zgodą użytkownika, Branch może udostępnić użytkownikowi mechanizm przekazywania opinii, sugestii i propozycji dotyczących Usług Navigator („Opinie”). Użytkownik uznaje, że Branch może, według własnego uznania, korzystać z Opinii przekazywanych Branch przez użytkownika w dowolny sposób, w tym w przyszłych ulepszeniach i modyfikacjach Usług Navigator. Użytkownik niniejszym udziela Branch i jej cesjonariuszom bezterminowej, ważnej na całym świecie, w pełni zbywalnej, podlegającej sublicencjonowaniu, w pełni opłaconej, nieodwołalnej, nieodpłatnej licencji na korzystanie, powielanie, modyfikowanie, tworzenie dzieł pochodnych, dystrybucję i wyświetlanie Opinii w jakikolwiek sposób i w jakimkolwiek celu, na jakimkolwiek nośniku, w ramach jakiegokolwiek oprogramowania lub technologii dowolnego rodzaju istniejącej obecnie lub opracowanej w przyszłości, bez jakiegokolwiek obowiązku w zakresie identyfikacji użytkownika lub strony trzeciej lub wynagrodzenia wypłaconego użytkownikowi lub stronie trzeciej. Użytkownik rezygnuje z możliwości odzyskania praw do takich informacji lub treści zgodnie z art. 30A ustawy o prawie autorskim z 1957 r. (jeśli użytkownik mieszka w Indiach) lub zgodnie z jakimkolwiek podobnym przepisem wynikającym z obowiązujących przepisów prawa.
WYŁĄCZENIE GWARANCJI
Usługi Navigator są świadczone „w stanie, jakim są”, bez jakiejkolwiek gwarancji. BEZ OGRANICZANIA POWYŻSZEGO, BRANCH WYRAŹNIE WYŁĄCZA WSZELKIE GWARANCJE PRZYDATNOŚCI HANDLOWEJ, PRZYDATNOŚCI DO OKREŚLONEGO CELU, NIEZAKŁÓCONEGO KORZYSTANIA, NIENARUSZALNOŚCI LUB DOKŁADNOŚCI DANYCH ORAZ WSZELKIE GWARANCJE WYNIKAJĄCE Z PRZEBIEGU TRANSAKCJI LUB ZWYCZAJÓW HANDLOWYCH. Branch nie gwarantuje dokładności, kompletności ani użyteczności Usług Navigator. Użytkownik korzysta z usług Navigator i polega na takich usługach na ryzyko własne. NIEKTÓRE JURYSDYKCJE NIE ZEZWALAJĄ NA WYŁĄCZENIE OKREŚLONYCH GWARANCJI W OKREŚLONYCH OKOLICZNOŚCIACH. W ZWIĄZKU Z TYM, NIEKTÓRE Z POWYŻSZYCH OGRANICZEŃ MOGĄ NIE MIEĆ ZASTOSOWANIA.
OGRANICZENIE ODPOWIEDZIALNOŚCI
W MAKSYMALNYM ZAKRESIE DOZWOLONYM NA MOCY PRZEPISÓW PRAWA I NIEZALEŻNIE OD POSTANOWIEŃ O PRZECIWNEJ TREŚCI, BRANCH NIE PONOSI ODPOWIEDZIALNOŚCI WYNIKAJĄCEJ Z JAKIEJKOLWIEK UMOWY, ZANIEDBANIA, DELIKTU, ODPOWIEDZIALNOŚCI OBIEKTYWNEJ, Z TYTUŁU NARUSZENIA PRAW CZY TEŻ NA INNEJ PODSTAWIE PRAWNEJ LUB W OPARCIU O ZASADY SŁUSZNOŚCI Z TYTUŁU UTRATY MOŻLIWOŚCI KORZYSTANIA Z USŁUG Navigator LUB Z TYTUŁU WSZELKICH SZKÓD JAKIEGOKOLWIEK RODZAJU, niezależnie od tego, czy są to szkody bezpośrednie, pośrednie, uboczne, szczególne, wtórne lub szkody z nawiązką, w szczególności Branch nie ponosi odpowiedzialności za utratę zysków, wartości firmy, możliwości użytkowania, danych lub inne straty niematerialne (nawet jeśli Branch została poinformowana o możliwości wystąpienia takich szkód) wynikające z korzystania z Usług Navigator przez użytkownika.
NINIEJSZE OGRANICZENIE ODPOWIEDZIALNOŚCI JEST CZĘŚCIĄ UMOWY MIĘDZY UŻYTKOWNIKIEM A BRANCH I MA ZASTOSOWANIE DO WSZELKICH ROSZCZEŃ W ZAKRESIE ODPOWIEDZIALNOŚCI (NP. Z TYTUŁU GWARANCJI, DELIKTU, ZANIEDBANIA, UMOWY LUB NA MOCY PRAWA), NAWET JEŚLI BRANCH POWIADOMIONO O MOŻLIWOŚCI WYSTĄPIENIA TAKIEJ SZKODY.
NIEKTÓRE JURYSDYKCJE NIE ZEZWALAJĄ NA OGRANICZENIE LUB WYŁĄCZENIE ODPOWIEDZIALNOŚCI. W ZWIĄZKU Z TYM, NIEKTÓRE Z POWYŻSZYCH OGRANICZEŃ MOGĄ NIE MIEĆ ZASTOSOWANIA. NINIEJSZE POSTANOWIENIE DOTYCZĄCE OGRANICZENIA ODPOWIEDZIALNOŚCI MA ZASTOSOWANIE W PEŁNYM ZAKRESIE DO MIESZKAŃCÓW STANU NEW JERSEY.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli użytkownik jest konsumentem i posiada miejsce zwykłego pobytu w UE, w zależności od przepisów obowiązujących w kraju użytkownika, zastosowanie mogą mieć następujące postanowienia: Branch nie ponosi odpowiedzialności za (i) straty, które nie zostały spowodowane w wyniku jakiegokolwiek naruszenia dokonanego przez Branch ani (ii) jakiekolwiek straty biznesowe (w tym utratę zysków, przychodów, zamówień, przewidywanych oszczędności, danych, wartości firmy lub poniesione wydatki), ani (iii) jakiekolwiek straty pośrednie lub wtórne, których nie można było przewidzieć w odniesieniu do użytkownika lub Branch w chwili, gdy użytkownik rozpoczął korzystanie z Usług Navigator. Branch nie ponosi odpowiedzialności za żadne opóźnienia lub niewykonanie jej obowiązków wynikających z niniejszych warunków, jeśli opóźnienie lub niewykonanie wynika z jakiejkolwiek przyczyny leżącej poza racjonalną kontrolą Branch. Przepisy niektórych krajów nie dopuszczają niektórych lub wszystkich ograniczeń odpowiedzialności, o których mowa powyżej. Jeśli przepisy takie mają zastosowanie do użytkownika, niektóre lub wszystkie z powyższych ograniczeń mogą nie mieć zastosowania do użytkownika, a użytkownikowi mogą przysługiwać dodatkowe prawa.
POSTĘPOWANIE ARBITRAŻOWE I WYŁĄCZENIE POZWU ZBIOROWEGO
PROSIMY O DOKŁADNE ZAPOZNANIE SIĘ Z NINIEJSZYM PUNKTEM WARUNKÓW – PONIŻSZE POSTANOWIENIA MOGĄ MIEĆ ISTOTNY WPŁYW NA PRAWA DOSTĘPNE UŻYTKOWNIKOWI, W TYM PRAWO DO WNOSZENIA POZWU W SĄDZIE.
Zakres: Użytkownik i Branch postanawiają, że niniejsze Warunki mają wpływ na transakcje zawierane w ramach handlu międzystanowego, oraz że federalna ustawa arbitrażowa ma zastosowanie do interpretacji i egzekwowania takich postanowień w zakresie arbitrażu. Niniejszy punkt należy interpretować szeroko. Punkt ten ma zastosowanie do wszelkich sporów między Branch a użytkownikiem, zwłaszcza do roszczeń wynikających z dowolnego aspektu relacji między stronami lub odnoszących się do takich relacji, powstałych na mocy umowy, deliktu, przepisów ustawowych, nadużycia, wprowadzenia w błąd lub jakiejkolwiek innej podstawy prawnej; roszczeń powstałych przed wejściem w życie niniejszych Warunków lub jakiejkolwiek wcześniejszej umowy (w tym zwłaszcza roszczeń dotyczących reklamy); i roszczeń, które mogą powstać po wygaśnięciu niniejszych Warunków. Jedynymi sporami wyłączonymi z tego szerokiego zakazu są spory sądowe dotyczące niektórych praw własności intelektualnej i postępowania w sprawie drobnych roszczeń, jak opisano poniżej.
Wstępne rozstrzygnięcie sporu: W kwestii wszelkich wątpliwości dotyczących Usług Navigator, prosimy o kontakt pod adresem info@branch.io. Branch potrafi szybko rozwiązać większość problemów w sposób zadowalający użytkowników. Użytkownik i Branch postanawiają dołożyć wszelkich starań w ramach wewnętrznych procesów Branch dotyczących rozstrzygania sporów, aby rozstrzygnąć wszelkie spory, roszczenia, kwestie lub nieporozumienia oraz podjąć negocjacje w dobrej wierze, co będzie stanowić warunek wszczęcia przez którąkolwiek ze stron postępowania sądowego lub arbitrażowego.
Wiążący arbitraż: Jeśli strony nie wypracują uzgodnionego rozwiązania w ciągu trzydziestu (30) dni od momentu rozpoczęcia nieformalnego procesu rozstrzygania sporów zgodnie z postanowieniami dotyczącymi wstępnego rozstrzygania sporów, każda ze stron może wszcząć wiążące postępowanie arbitrażowe będące wyłącznym środkiem w zakresie rozstrzygania roszczeń, z zastrzeżeniem wyjątków i warunków określonych poniżej. Z wyjątkiem przypadków określonych poniżej, wszelkie roszczenia, które użytkownik może wnieść wobec Branch będą rozstrzygane w ramach wiążącego postępowania arbitrażowego prowadzonego przed Amerykańskim Związkiem Arbitrażowym („AAA”) w oparciu o Regulaminu arbitrażu konsumenckiego tego związku, zmodyfikowany w oparciu o niniejsze Warunki, które to postępowanie będzie prowadzone przez AAA, a decyzję wyda jeden arbiter. Z Regulaminem AAA można się zapoznać w sieci Internet pod adresem www.adr.org lub uzyskać go drogą telefoniczną, kontaktując się z AAA pod numerem 1-800-778-7879. Arbiter jest związany niniejszymi Warunkami.
Wyłączne uprawnienia do rozstrzygania wszelkich sporów wynikających z interpretacji, zastosowania, wykonalności lub sformułowania niniejszych Warunków lub sporów związanych z nimi, w tym zwłaszcza wszelkich roszczeń stanowiących, że całość lub dowolna część niniejszych Warunków jest nieważna lub podlega unieważnieniu, lub uprawnienia do rozstrzygania, czy roszczenie podlega arbitrażowi przysługują wyłącznie arbitrowi, a nie sądowi lub agencji federalnej, stanowej lub lokalnej. Arbiter ma prawo zasądzić takie zadośćuczynienie, jakie mógłby zasądzić sąd na mocy prawa lub na zasadach słuszności. Wyrok arbitra zostanie sporządzony na piśmie i będzie wiążący dla stron. Wyrokowi można nadać klauzulę wykonalności w sądzie właściwej jurysdykcji.
Użytkownik rozumie i uznaje, że akceptując niniejsze Warunki, użytkownik i Branch zrzekają się prawa do procesu z udziałem ławy przysięgłych lub procesu z udziałem sędziego w sądzie powszechnym. W przypadku braku takiego postanowienia arbitrażowego, użytkownikowi i Branch może przysługiwać prawo lub możliwość wnoszenia sporów do sądu, w ramach postępowania prowadzonego z udziałem sędziego lub ławy przysięgłych i/lub uczestnictwa lub reprezentacji w sprawie wniesionej do sądu przez inne strony (w tym w ramach pozwów zbiorowych). Inne prawa, które przysługiwałyby użytkownikowi w przypadku wyboru drogi sądowej, takie jak prawo do odwołania i do niektórych rodzajów usług Navigator, mogą mieć charakter bardziej ograniczony lub prawa takie mogą być wyłączone w wyniku zrzeczenia się takich praw.
Jeśli użytkownik jest mieszkańcem Stanów Zjednoczonych, postępowanie arbitrażowe może być prowadzone w hrabstwie, w którym użytkownik posiada miejsce zamieszkania w momencie wnoszenia roszczenia. W przypadku osób zamieszkałych poza Stanami Zjednoczonymi, postępowanie arbitrażowe zostanie wszczęte w stanie Kalifornia, Stany Zjednoczone. Ponadto, użytkownik i Branch decydują się poddać właściwości osobowej dowolnego sądu federalnego lub stanowego w Północnym Okręgu Stanu Kalifornia w celu wyegzekwowania arbitrażu, zawieszenia postępowania do czasu zakończenia postępowania arbitrażowego lub w celu potwierdzenia, dokonania zmiany, unieważnienia lub wydania orzeczenia w sprawie wyroku wydanego przez arbitra.
Koszty postępowania arbitrażowego: Wszelkie koszty i wydatki związane z wniesieniem pozwu, koszty i wydatki administracyjne oraz koszty i wydatki arbitra nałożone przez AAA zostaną uregulowane zgodnie z regulaminem AAA, przy czym jeśli użytkownik wszczyna postępowanie arbitrażowe przeciwko Branch, a wartość żądanego zadośćuczynienia nie przekracza kwoty dziesięciu tysięcy dolarów (10 000 USD), wówczas Branch pokryje wszystkie koszty i wydatki związane z wniesieniem pozwu, koszty i wydatki administracyjne oraz koszty i wydatki arbitra nałożone przez AAA (z zastrzeżeniem ich zwrotu zgodnie z poniższymi postanowieniami). Jeżeli zachodzą przesłanki określone w poprzednim zdaniu, lecz wartość żądanego zadośćuczynienia przekracza kwotę dziesięciu tysięcy dolarów (10 000 USD), a użytkownik wykaże arbitrowi, że takie koszty i wydatki byłyby niewspółmiernie wyższe od kosztów postępowania sądowego, wówczas Branch pokryje takie koszty i wydatki, które arbiter uzna za konieczne, tak aby koszty postępowania arbitrażowego nie były niewspółmiernie wyższe od kosztów postępowania sądowego (z zastrzeżeniem ich zwrotu zgodnie z poniższymi postanowieniami). Jeśli arbiter stwierdzi, że wszystkie roszczenia dochodzone przez użytkownika w ramach postępowania arbitrażowego mają charakter błahy zgodnie z art. 11 federalnego kodeksu postępowania cywilnego, użytkownik zobowiązuje się zwrócić Branch wszelkie takie koszty i wydatki, które Branch poniosła, a które użytkownik byłby zobowiązany zapłacić zgodnie z regulaminem AAA.
Zrzeczenie się prawa do pozwu zbiorowego: UŻYTKOWNIK ROZUMIE I UZNAJE, ŻE UŻYTKOWNIK I BRANCH BĘDĄ UCZESTNIKAMI POSTĘPOWANIA ARBITRAŻOWEGO JAKO PODMIOTY SAMODZIELNE, A NIE JAKO PRZEDSTAWICIELE LUB CZŁONKOWIE POZWU ZBIOROWEGO. Oznacza to, że użytkownik i Branch nie będą przystępować do roszczenia wraz z jakąkolwiek inną osobą lub podmiotem, a żaden spór nie będzie rozstrzygany na zasadzie pozwu zbiorowego w ramach postępowania arbitrażowego. Jeśli jakikolwiek sąd lub arbiter stwierdzi, że zrzeczenie się prawa do pozwu zbiorowego, o którym mowa w punkcie „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego” jest nieważne lub niewykonalne z jakiegokolwiek powodu lub że postępowanie arbitrażowe może być prowadzone na zasadzie pozwu zbiorowego, wówczas postanowienia dotyczące arbitrażu zawarte w niniejszym punkcie uznaje się za nieważne w całości i uważa się, że strony nie wyraziły zgody na rozstrzyganie sporów w ramach postępowania arbitrażowego.
Wyjątki: Niezależnie od decyzji stron o rozstrzygnięciu wszelkich sporów w drodze arbitrażu, każda ze stron może wnieść powództwo w sądzie stanowym lub federalnym w celu ochrony swoich praw własności intelektualnej (co obejmuje patenty, prawa autorskie, autorskie prawa osobiste, znaki towarowe i tajemnice handlowe, lecz nie prawa do prywatności lub reklamy). Każda ze stron może również wystąpić o zadośćuczynienie w sądzie rozstrzygającym w trybie uproszczonym w przypadku sporów lub roszczeń objętych zakresem właściwości tego sądu.
Prawo do rezygnacji: Użytkownikowi przysługuje prawo do rezygnacji z postanowień dotyczących postępowania arbitrażowego i zrzeczenia się prawa do pozwu zbiorowego, o których mowa w niniejszym punkcie „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego”, które to postanowienia nie będą w takim wypadku odnosić się do użytkownika. W tym celu użytkownik wyśle zawiadomienie na piśmie w sprawie swojej decyzji dotyczącej rezygnacji na następujący adres: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Zawiadomienie należy przesłać w ciągu 30 dni od dnia 15 listopada 2018 r. lub od pierwszego dnia skorzystania z Usług Navigator, zależnie od tego, co nastąpi później. W przeciwnym wypadku, użytkownik będzie związany do rozstrzygania sporów w ramach postępowania arbitrażowego w sposób opisany w niniejszych akapitach. W przypadku rezygnacji z niniejszych postanowień dotyczących postępowania arbitrażowego, Branch również nie będzie związana takimi postanowieniami.
Zmiany niniejszego punktu: Branch dokona zawiadomienia z trzydziestodniowym (30) wyprzedzeniem o wszelkich zmianach mających wpływ na treść niniejszego punktu „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego” w formie aktualizacji niniejszych Warunków, wysyłając użytkownikowi wiadomość lub powiadamiając użytkownika Usług Navigator w inny sposób. Zmiany wchodzą w życie trzydzieści (30) dni po ich włączeniu do niniejszych Warunków lub przesłaniu do użytkownika.
W przeciwnym wypadku zmiany niniejszego punktu będą miały zastosowanie od momentu ich wprowadzenia, wyłącznie wobec roszczeń powstałych po trzydziestym (30) dniu. Jeśli sąd lub arbiter uzna, że podpunkt „Zmiany niniejszego punktu” nie jest wykonalny lub ważny, wówczas podpunkt ten zostanie oddzielony od punktu „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego”, a sąd lub arbiter zastosuje postanowienia pierwszego punktu „Postępowanie arbitrażowe i wyłączenie pozwu zbiorowego” obowiązującego po rozpoczęciu korzystania z Usług Navigator.
INFORMACJE PRAWNE
Prawo właściwe. Niniejsze Warunki oraz wszelkie kwestie wynikające z niniejszych Warunków lub z nimi związane podlegają prawu stanu Kalifornia, z wyłączeniem mocy obowiązującej jego przepisów kolizyjnych; z wyłączeniem postanowień Konwencji Narodów Zjednoczonych o Umowach Międzynarodowej Sprzedaży Towarów.
Właściwość sądów. Wszelkie pozwy lub postępowania wynikające z niniejszych Warunków lub z nimi związane i niepodlegające postępowaniu arbitrażowemu będą wnoszone wyłącznie w sądach stanowych lub federalnych znajdujących się w Północnym Dystrykcie Stanu Kalifornia. Użytkownik i Branch niniejszym wyrażają zgodę na poddanie się takiej jurysdykcji i postanawiają, że w przypadku takiego powództwa lub postępowania sądy takie będą dysponować stosowną właściwością miejscową.
Doręczanie pism procesowych. Użytkownik zobowiązuje się przyjmować pisma procesowe doręczane pocztą i niniejszym zrzeka się prawa powoływania się na zarzut braku właściwości rzeczowej lub miejscowej sądu.
Zrzeczenie się praw. Niewyegzekwowanie przez Branch jakiegokolwiek prawa lub postanowienia niniejszych Warunków nie będzie stanowić zrzeczenia się takiego prawa lub postanowienia, o ile Branch nie potwierdzi i nie zgodzi się na takie zrzeczenie się w formie pisemnej.
Cesja. Niniejsze Warunki nie podlegają cesji, przeniesieniu ani sublicencjonowaniu przez użytkownika, o ile Branch nie wyrazi na to uprzedniej, pisemnej zgody. Branch może dokonać cesji i przeniesienia wszelkich swoich praw i obowiązków wynikających z niniejszych Warunków swobodnie i bez zgody.
Przedawnienie: Użytkownik potwierdza, że niezależnie od wszelkich ustaw lub przepisów prawa o przeciwnej treści, wszelkie roszczenia wynikające z Usług Navigator lub z nimi związane należy wnieść w ciągu jednego (1) roku od powstania podstawy powództwa. W przeciwnym razie, taka podstawa powództwa ulega przedawnieniu. Niezależnie od powyższego, powyższy okres przedawnienia nie ma zastosowania do mieszkańców stanu New Jersey.
Nagłówki punktów: Nagłówki punktów niniejszych Warunków podano wyłącznie dla wygody i nie mają one skutków prawnych ani umownych.
Całość porozumienia. Niniejsze Warunki, wraz z Polityką Prywatności Navigator i wszelkimi innymi informacjami prawnymi lub dodatkowymi warunkami lub zasadami regulującymi korzystanie z Usług Navigator, stanowią całość umowy między użytkownikiem a Branch w zakresie Usług Navigator. Z wyjątkiem przypadków wyraźnie określonych w niniejszych Warunkach, jeśli jakiekolwiek postanowienie niniejszych Warunków zostanie uznane za nieważne przez sąd właściwej jurysdykcji, nieważność takiego postanowienia nie wpłynie na ważność pozostałych postanowień Warunków, które pozostaną w pełnej mocy.
UWAGA DLA MIESZKAŃCÓW UE: Jeśli użytkownik jest konsumentem i posiada miejsce zwykłego pobytu w UE, w zależności od przepisów obowiązujących w kraju użytkownika, zastosowanie mogą mieć następujące postanowienia: Użytkownik dodatkowo korzysta z ochrony zapewnianej przez obowiązujące przepisy prawa kraju zamieszkania użytkownika. Strony wyrażają zgodę na poddanie się niewyłącznej jurysdykcji sądów stanu Kalifornia, co oznacza, że użytkownik może wnieść powództwo o wyegzekwowanie swoich praw w zakresie ochrony konsumentów w związku z niniejszymi Warunkami w stanie Kalifornia lub w kraju UE, w którym użytkownik posiada miejsce zamieszkania. Jeśli użytkownik posiada miejsce zamieszkania w UE, Komisja Europejska udostępnia platformę internetowego rozstrzygania sporów, dostępną pod adresem https://ec.europa.eu/consumers/odr. Branch nie jest stroną tej platformy, tak więc jeśli użytkownik pragnie zwrócić uwagę Branch na jakąkolwiek sprawę, prosimy o kontakt z Branch.
KONTAKT Z BRANCH
W razie jakichkolwiek pytań lub uwag dotyczących niniejszych Warunków, prosimy o kontakt pod adresem:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
lub za pośrednictwem poczty elektronicznej na adres discoveryprivacy@branch.io
Effective January 4th 2023 to March 29th 2023
DownloadTable of Contents
End User Navigator Terms &Conditions
Last updated Feb 7th, 2022
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Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OFCLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCHEXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIETENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING ORUSAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EURESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Navigator Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Navigator Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Navigator Services, shall constitute the entire agreement between you and Branch concerning the Navigator Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EURESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Điều khoản & Điều kiện Dịch vụ Khám phá cho Người dùng Cuối
Cập nhật lần cuối ngày 11 tháng 6 năm 2020
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ khám phá (“Dịch vụ Khám phá”), cho phép các nhà phát triển ứng dụng di động sử dụng Dịch vụ Khám phá (“Khách hàng” của chúng tôi) tìm kiếm các kết quả theo ngữ cảnh và các liên kết có chủ đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") đơn giản hoá quy trình khi thực hiện tác vụ (ví dụ, để xác định vị trí các nhà hàng lân cận). Bằng việc đồng ý với các Điều khoản này hoặc sử dụng Dịch vụ Khám phá trong các ứng dụng đã tích hợp Dịch vụ Khám phá, bạn đồng ý chịu sự ràng buộc của Điều khoản & Điều kiện Khám phá của Người dùng Cuối (“Điều khoản”). Bằng việc chấp nhận các Điều khoản này, bạn cam kết rằng bạn có đủ thẩm quyền để đồng ý với các Điều khoản này. NẾU BẠN KHÔNG ĐỒNG Ý VỚI CÁC ĐIỀU KHOẢN & ĐIỀU KIỆN KHÁM PHÁ CỦA NGƯỜI DÙNG CUỐI NÀY, BẠN KHÔNG ĐƯỢC SỬ DỤNG CÁC CHỨC NĂNG TRUY VẤN NỘI DUNG TRONG CÁC ỨNG DỤNG CÓ SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦA CHÚNG TÔI.
THÔNG BÁO QUAN TRỌNG: CÁC ĐIỀU KHOẢN NÀY PHẢI TUÂN THEO ĐIỀUKHOẢN RÀNG BUỘC TUÂN THỦ TRỌNG TÀI VÀ TỪ BỎ QUYỀN KHIẾU KIỆN TẬPTHỂ. VUI LÒNG ĐỌC KỸ.
Tất cả các tham chiếu đến "bạn" hoặc "của bạn", nếu có, nghĩa là người truy cập, sử dụng và/hoặc tham gia Dịch vụ Khám phá dưới mọi hình thức và tất cả người thừa kế, người nhận chuyển nhượng và người kế nhiệm của bạn. Nếu bạn sử dụng Dịch vụ Khám phá thay mặt cho một tổ chức, bạn là người đại diện và cam kết rằng bạn có thẩm quyền của tổ chức đó, việc bạn chấp nhận các Điều khoản này sẽ được coi là sự chấp nhận của tổ chức đó, đồng thời "bạn" và "của bạn" ở đây được hiểu là tổ chức đó, giám đốc, cán bộ, nhân viên và đại lý của tổ chức đó.
Chúng tôi có thể thực hiện những thay đổi đối với các Điều khoản này tùy từng thời điểm. Khi thay đổi các Điều khoản, chúng tôi sẽ sửa đổi ngày "Cập nhật lần cuối" đã nêu ở trên. Bạn có trách nhiệm rà soát lại các Điều khoản này thường xuyên và luôn cập nhật các thông báo về bất kỳ sự thay đổi điều khoản nào. Phiên bản mới hơn của các Điều khoản này sẽ thay thế tất cả các phiên bản trước đó. Bạn đồng ý rằng việc bạn tiếp tục sử dụng các ứng dụng có sử dụng Dịch vụ Khám phá của chúng tôi sau khi những thay đổi đó đã được công bố có nghĩa là bạn đã chấp nhận các Điều khoản sửa đổi đó.
Xin lưu ý rằng các Điều khoản này chỉ áp dụng cho Dịch vụ Khám phá. Branch cũng cung cấp một trang web và các dịch vụ khác, Người dùng có thể truy cập vào một số dịch vụ trên khi nhấp vào liên kết của Branch hoặc khi tương tác với ứng dụng hoặc trang web của Khách hàng hoặc tổ chức khác. Để biết các điều khoản áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Khám phá, vui lòng xem các điều khoản của Branch được đăng tạiđây. Bạn cũng nên xem lại bất kỳ điều khoản và điều kiện nào mà Khách hàng hoặc tổ chức khác có thể áp dụng khi bạn sử dụng ứng dụng hoặc trang web của họ.
TÍNH ĐỦ ĐIỀU KIỆN
Dịch vụ Khám phá này không dành cho bất cứ ai dưới 13 tuổi (hoặc dưới 16 tuổi theo quy định pháp luật ở một số khu vực nhất định). Bằng việc sử dụng Dịch vụ Khám phá, bạn cam đoan và đảm bảo rằng độ tuổi của bạn tối thiểu là 13, hoặc lớn hơn nếu luật pháp quy định để sử dụng Dịch vụ Khám phá của Branch mà không cần sự đồng ý của cha mẹ.
GIẤY PHÉP SỬ DỤNG DỊCH VỤ KHÁMPHÁ
Tùy thuộc vào việc bạn tuân thủ các điều khoản và điều kiện này, Branch cấp cho bạn giấy phép có giới hạn, toàn cầu, không thể chuyển nhượng, không độc quyền và có thể thu hồi để sử dụng Dịch vụ Khám phá. Quyền của bạn trong việc sử dụng Dịch vụ Khám phá tuân theo tất cả các điều khoản và điều kiện nêu trong các Điều khoản này và bất kỳ điều khoản nào khác vốn có thể được Khách hàng của chúng tôi áp dụng cho bạn.
SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦACHÚNG TÔI; CHÍNH SÁCH VÀ HẠN CHẾ
Bạn hoàn toàn chịu trách nhiệm đối với bất kỳ nội dung và tài liệu nào khác khi bạn gửi truy vấn, hoặc đối với thông tin mà bạn gửi qua hoặc liên quan đến Dịch vụ Khám phá. Bạn đồng ý rằng khi sử dụng Dịch vụ Khám phá, bạn sẽ:
- tuân thủ tất cả các luật hiện hành, bao gồm nhưng không giới hạn luật về quyền riêng tư, luật sở hữu trí tuệ, luật chống thư và tin nhắn rác và các yêu cầu pháp lý;
- không gửi bất kỳ tài liệu nào có chứa vi rút phần mềm hoặc bất kỳ mã máy tính, tệp hoặc chương trình nào khác được dùng để làm gián đoạn, phá hủy hoặc hạn chế chức năng của các phần mềm hoặc phần cứng máy tính hoặc thiết bị viễn thông;
- không can thiệp hoặc làm gián đoạn Dịch vụ Khám phá hoặc máy chủ hoặc mạng kết nối với Dịch vụ Khám phá, hoặc không tuân theo bất kỳ yêu cầu, thủ tục, chính sách hoặc quy định nào của mạng kết nối với Dịch vụ Khám phá;
- không phát triển, hỗ trợ hoặc sử dụng bất kỳ công cụ tự động nào (ví dụ như ứng dụng bot, các chương trình tự dộng hoá) để truy cập hoặc sử dụng Dịch vụ Khám phá hoặc thu thập dữ liệu Dịch vụ Khám phá hoặc sao chép dữ liệu từ Dịch vụ Khám phá;
- không vi phạm hoặc vô hiệu hóa bất kỳ hệ thống quản lý quyền kỹ thuật số, quy tắc sử dụng hoặc tính năng nào khác của Dịch vụ Khám phá;
- không được đảo ngược thiết kế, dịch ngược, phân tích, giải mã nguồn hoặc tìm cách lấy mã nguồn của Dịch vụ Khám phá hoặc bất kỳ công nghệ liên quan nào không phải là mã nguồn mở; và
- không tham gia việc “phát triển”, “sao chép” hoặc mô phỏng hình thức hoặc chức năng của Dịch vụ Khám phá.
Bạn công nhận và đồng ý rằng việc sử dụng Dịch vụ Khám phá phụ thuộc vào quyền truy cập các dịch vụ viễn thông và Internet. Bạn hoàn toàn chịu trách nhiệm về việc mua sắm và duy trì tất cả các dịch vụ viễn thông và Internet, và các phần cứng và phần mềm khác cần thiết để truy cập và sử dụng Dịch vụ Khám phá, bao gồm nhưng không giới hạn tất cả chi phí, lệ phí, phí tổn và thuế dưới bất kỳ hình thức nào liên quan đến những quy định nói trên. Branch không chịu trách nhiệm đối với bất kỳ mất mát hoặc hư hỏng dữ liệu và thông tin liên lạc nào xảy ra hoặc bất kỳ tổn thất hoặc thiệt hại khác dưới mọi hình thức phát sinh từ các dịch vụ viễn thông và Internet.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ cố gắng hết sức để đảm bảo rằng Dịch vụ Khám phá sẽ không bị gián đoạn và quá trình truyền dữ liệu sẽ không xảy ra lỗi. Tuy nhiên, điều này không thể được đảm bảo do tính chất của Internet. Ngoài ra, quyền truy cập của bạn vào Dịch vụ Khám phá đôi khi cũng có thể bị tạm ngừng hoặc bị hạn chế để cho phép sửa chữa, bảo trì hoặc giới thiệu các cơ sở hoặc dịch vụ mới. Chúng tôi sẽ cố gắng hạn chế tần suất và thời gian gián đoạn và ngưng trệ nếu có .
CHẤM DỨT
Bạn công nhận và đồng ý rằng Branch có thể huỷ bỏ cung cấp Dịch vụ Khám phá vì bất kỳ lý do gì bất cứ lúc nào mà không cần thông báo trước. Bạn đồng ý rằng Branch sẽ không chịu trách nhiệm về việc chấm dứt thoả thuận của Branch với bạn. Những Mục mà vẫn còn hiệu lực sau khi chấm dứt hoặc hết hạn các Điều khoản này, bao gồm nhưng không giới hạn các Mục về Chấm dứt, Chính sách Quyền riêng tư & Quyền Dữ liệu, Quyền Sở hữu, Giới hạn Trách nhiệm pháp lý, Trọng tài và Từ bỏ Khiếu kiện Tập thể, và Thông báo pháp lý.
CHÍNH SÁCH QUYỀN RIÊNG TƯ& QUYỀN DỮ LIỆU
Bạn thừa nhận rằng bạn đã nhận, đọc và hiểu Chính sách Quyền riêng tư của Dịch vụ Khám phá. Bằng cách đồng ý với các Điều khoản này, bạn đồng ý cho Branch thu thập, sử dụng và tiết lộ dữ liệu, bao gồm dữ liệu cá nhân, nếu có, như được mô tả trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá của chúng tôi, bao gồm việc phân phối quảng cáo đến bạn và điều chỉnh kết quả nội dung cho bạn.
Bạn cấp cho Branch một giấy phép toàn cầu, không độc quyền, có thể cấp phép phụ, có thể chuyển nhượng sử dụng, sao chép, sửa đổi, phân phối, xuất bản, xử lý và/hoặc ẩn danh các thông tin và nội dung thu được thông qua Dịch vụ Khám phá, bao gồm nhưng không giới hạn (a) cung cấp, duy trì, tối ưu hóa và cải tiến Dịch vụ Khám phá; (b) tiến hành nghiên cứu; (c) phân tích và tổng hợp dữ liệu của bạn (bao gồm dữ liệu ẩn danh) với dữ liệu của những người dùng khác, dữ liệu được tập hợp gọi là "Dữ liệu Tổng hợp"; (d) sử dụng Dữ liệu Tổng hợp đó để tiến hành nghiên cứu và tạo dữ liệu cũng như các sản phẩm và dịch vụ phân tích, bao gồm việc cho phép Khách hàng điều chỉnh nội dung, quảng cáo hoặc ứng dụng của họ dựa trên thông tin được thu thập qua Dịch vụ Khám phá; và (d) và các nội dung khác trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
CÁC LIÊN KẾT VÀ NỘI DUNG CỦABÊN THỨ BA
Dịch vụ Khám phá có thể hiển thị hoặc chứa các liên kết đến các sản phẩm, dịch vụ, ứng dụng và trang web của bên thứ ba. Mọi ý kiến, lời khuyên, tuyên bố, dịch vụ, đề nghị hoặc thông tin khác cấu thành một phần của nội dung được thể hiện, tạo ra hoặc cung cấp bởi những người dùng khác hoặc các bên thứ ba khác trên Dịch vụ Khám phá, hoặc có thể truy cập thông qua hoặc có thể tìm thấy bằng Dịch vụ Khám phá (gọi chung là "Nội dung của bên thứ ba") là của các tác giả hoặc nhà sản xuất tương ứng chứ không phải của Branch hoặc các cổ đông, giám đốc, cán bộ, nhân viên, đại lý hoặc đại diện của Branch. Branch không kiểm soát Nội dung của bên thứ ba và không đảm bảo tính chính xác, tính toàn vẹn hoặc chất lượng của Nội dung do bên thứ ba đó cung cấp. Branch không chịu trách nhiệm thực hiện, xác nhận và không có trách nhiệm hoặc nghĩa vụ pháp lý đối với bất kỳ Nội dung nào của Bên thứ ba hoặc mọi thông tin hoặc tài liệu được quảng cáo trong các Nội dung do Bên thứ ba cung cấp. Khi sử dụng Dịch vụ Khám phá, bạn có thể gặp những nội dung mang tính xúc phạm, khiếm nhã hoặc phản cảm. Chúng tôi không có trách nhiệm hoặc nghĩa vụ trực tiếp hoặc gián tiếp đối với bất kỳ thiệt hại hoặc tổn thất nào của bạn khi bạn sử dụng hoặc tin tưởng vào bất kỳ hàng hóa, dịch vụ hoặc thông tin nào thông qua dịch vụ hoặc nội dung nào do bên thứ ba cung cấp. Bạn có trách nhiệm đánh giá thông tin, ý kiến, lời khuyên hoặc nội dung có sẵn khác trên Dịch vụ Khám phá.
Branch có thể hiển thị một số kết quả tìm kiếm nhất định dựa trên các thỏa thuận với bên thứ ba (“Kết quả Tìm kiếm được Tài trợ”), và kết quả tìm kiếm đó có thể xuất hiện ở vị trí hàng đầu với mỗi lượt tìm kiếm nhất định. Kết quả Tìm kiếm được Tài trợ xuất hiện do các thuật toán được Branch chấp nhận. Branch không đưa ra bất kỳ tuyên bố đảm bảo rằng Kết quả Tìm kiếm được Tài trợ sẽ phù hợp nhất với nhu cầu cụ thể của người dùng.
Chúng tôi có thể thay đổi hoặc ngừng bất kỳ Dịch vụ Khám phá nào và bạn đồng ý rằng chúng tôi không có nghĩa vụ phải lưu trữ, duy trì hoặc cung cấp cho bạn bản sao của bất kỳ nội dung hoặc thông tin nào mà bạn hoặc những người khác cung cấp, trừ khi luật hiện hành yêu cầu và quy định trong Chính sách Quyền riêng tư Dịch vụ Khám phá.
QUYỀN SỞ HỮU
Branch và những người cấp phép của Branch sở hữu bản quyền và tất cả các quyền sở hữu đối với Dịch vụ Khám phá, bao gồm quyền sở hữu trí tuệ và quyền sở hữu có liên quan. Bạn thừa nhận rằng Dịch vụ Khám phá được bảo vệ bởi luật bản quyền, nhãn hiệu và các luật khác của Hoa Kỳ và các quốc gia khác. Bạn đồng ý không xóa, thay đổi hoặc che giấu bất kỳ bản quyền, nhãn hiệu, nhãn hiệu dịch vụ hoặc thông báo nào khác về quyền sở hữu được tích hợp hoặc đi kèm với Dịch vụ Khám phá.
Branch có thể cung cấp cho bạn một cơ chế để cung cấp phản hồi, đề xuất và ý tưởng về Dịch vụ Khám phá ("Phản hồi"), nếu bạn chọn. Bạn đồng ý rằng Branch có thể tùy ý sử dụng Phản hồi dưới mọi hình thức của bạn cho Branch, bao gồm cả những cải tiến và sửa đổi trong tương lai đối với Dịch vụ Khám phá. Theo đó, bạn cấp cho Branch và người được nhượng quyền của Branch một giấy phép vĩnh viễn, có giá trị toàn cầu, có thể chuyển nhượng, có thể cấp giấy phép phụ, đã thanh toán đầy đủ, không thể thu hồi, miễn phí bản quyền sử dụng, sao chép, sửa đổi, tạo các sản phẩm phái sinh, phân phối và hiển thị Phản hồi theo bất kỳ cách nào, theo bất kỳ mục đích nào, theo bất kỳ phương tiện, phần mềm hoặc công nghệ nào dưới mọi hình thức ở hiện tại hoặc được phát triển trong tương lai, mà không có nghĩa vụ ghi nhận hoặc trả phí cho bạn hoặc bất cho kỳ bên thứ ba nào. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
TỪ CHỐI BẢO ĐẢM
Dịch vụ Khám phá được cung cấp "NGUYÊN TRẠNG" mà không có bất kỳ hình thức đảm bảo nào. KHÔNG GIỚI HẠN NHỮNG ĐIỀU ĐÃ NÓI Ở TRÊN, BRANCH TỪ CHỐI BẤT KỲ BẢO ĐẢMNÀO VỀ TÍNH THƯƠNG MẠI CỦA DỊCH VỤ, TÍNH PHÙ HỢP CHO MỘT MỤC ĐÍCH CỤTHỂ, TÍNH ỔN ĐỊNH, SỰ KHÔNG VI PHẠM, HOẶC TÍNH CHÍNH XÁC CỦA DỮ LIỆUVÀ BẤT KỲ BẢO ĐẢM NÀO TRONG QUÁ TRÌNH GIAO DỊCH HOẶC SỬ DỤNG THƯƠNGMẠI. Branch không bảo đảm tính chính xác, đầy đủ hoặc hữu dụng của Dịch vụ Khám phá. Bạn tự chịu rủi ro khi sử dụng và tin tưởng Dịch vụ Khám phá. MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP MIỄN TRỪ MỘT SỐ BẢO ĐẢM TRONG MỘT VÀI TRƯỜNG HỢP NHẤT ĐỊNH. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG.
GIỚI HẠN TRÁCH NHIỆM PHÁPLÝ
TRONG PHẠM VI TỐI ĐA ĐƯỢC PHÁP LUẬT CHO PHÉP VÀ NẾU CÓ BẤT KỂ QUY ĐỊNH NÀO TRÁI NGƯỢC TRONG HỢP ĐỒNG NÀY, BRANCH SẼ KHÔNG CHỊU TRÁCH NHIỆM VỀ MỌI SƠ SUẤT, SAI PHẠM, TRÁCH NHIỆM PHÁP LÝ, SỰ VI PHẠM HOẶC BẤT KỲ LÝ THUYẾT PHÁP LÝ HOẶC THỰC TẾ NÀO ĐỐI VỚI MỌI TỔN THẤT KHI SỬ DỤNG DỊCH VỤ KHÁM PHÁ HOẶC THIỆT HẠI DƯỚI MỌI HÌNH THỨC, DÙ LÀ các tổn thất trực tiếp, gián tiếp, ngẫu nhiên, đặc biệt, có tính hậu quả, hoặc có tính trừng phạt để làm gương, bao gồm nhưng không giới hạn, tổn thất về lợi nhuận, uy tín, sử dụng, dữ liệu, hay các tổn thất không được quy thành tiền khác (ngay cả khi Branch đã được thông báo về khả năng xảy ra những tổn thất như vậy), do việc bạn sử dụng Dịch vụ KHÁM PHÁ.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY LÀ MỘT PHẦN CƠ SỞ CỦA THỎA THUẬN GIỮA BẠN VÀ BRANCH VÀ SẼ ÁP DỤNG CHO TẤT CẢ CÁC KHIẾU NẠI VỀ TRÁCH NHIỆM PHÁP LÝ (VÍ DỤ: BẢO ĐẢM, SAI PHẠM, SƠ SUẤT, HỢP ĐỒNG, LUẬT PHÁP) VÀ NGAY CẢ KHI BRANCH ĐÃ ĐƯỢC THÔNG BÁO VỀ KHẢ NĂNG XẢY RA BẤT KỲ THIỆT HẠI NÀO NHƯ VẬY.
MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP GIỚI HẠN HOẶC MIỄN TRỪ TRÁCH NHIỆM PHÁP LÝ. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG. ĐIỀU KHOẢN GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY SẼ ĐƯỢC ÁP DỤNG ĐẦY ĐỦ ĐỐI VỚI CƯ DÂN CỦA BANG NEW JERSEY.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ không chịu trách nhiệm về (i) những tổn thất không phát sinh từ thiếu sót của chúng tôi, hoặc (ii) bất kỳ tổn thất nào trong kinh doanh (bao gồm mất lợi nhuận, doanh thu, hợp đồng, tiết kiệm dự kiến, dữ liệu, uy tín hoặc chi tiêu lãng phí), hoặc (iii) mọi tổn thất gián tiếp hoặc do hậu quả mà cả bạn và chúng tôi đều không lường trước được khi bạn bắt đầu sử dụng Dịch vụ Khám phá. Chúng tôi sẽ không chịu trách nhiệm về mọi sự chậm trễ hoặc việc không tuân thủ các nghĩa vụ của chúng tôi theo các điều kiện trong hợp đồng này nếu sự chậm trễ hoặc việc không tuân thủ đó phát sinh từ bất kỳ nguyên nhân nào nằm ngoài tầm kiểm soát của chúng tôi. Luật pháp của một số quốc gia không cho phép một số hoặc tất cả các giới hạn được mô tả ở trên. Nếu các luật này được áp dụng, thì một số hoặc tất cả các giới hạn ở trên có thể không áp dụng cho bạn và bạn có thể có các quyền bổ sung.
TRỌNG TÀIVÀ TỪ BỎ KHIẾU KIỆN TẬP THỂ
BẠN NÊN ĐỌC KỸ MỤC NÀY, VÌ NÓ CÓ THỂ ẢNH HƯỞNG ĐÁNG KỂ ĐẾN CÁC QUYỀN HỢP PHÁP CỦA BẠN, BAO GỒM CẢ QUYỀN KHỞI KIỆN RA TÒA.
Phạm vi: Bạn và Branch đồng ý rằng các Điều khoản này ảnh hưởng đến thương mại liên tiểu bang và Đạo luật Trọng tài Liên bang quy định việc giải thích và thực thi các điều khoản trọng tài này. Mục này được dùng để giải thích luật theo nghĩa rộng và điều chỉnh luật áp dụng đối với bất kỳ tranh chấp giữa hai bên, bao gồm nhưng không giới hạn các khiếu nại phát sinh liên quan đến bất kỳ khía cạnh nào của mối quan hệ giữa hai bên, bất kể dựa trên hợp đồng, sai phạm, luật định, gian lận, khai báo sai hoặc bất kỳ lý thuyết pháp lý nào khác; các khiếu nại phát sinh trước các Điều khoản này hoặc bất kỳ thỏa thuận nào trước đó (bao gồm, nhưng không giới hạn, các khiếu nại liên quan đến quảng cáo); và các khiếu nại có thể phát sinh sau khi chấm dứt các Điều khoản này. Các khiếu nại nằm ngoài các giới hạn nêu trên bao gồm việc khiếu kiện về một số quyền sở hữu trí tuệ và các khiếu nại nhỏ ra tòa án, như được quy định dưới đây.
Giải quyết Tranh chấp Banđầu: Bạn có thể liên hệ với chúng tôi theo địa chỉ info@branch.io để giải quyết bất kỳ mối quan ngại nào liên quan đến Dịch vụ Khám phá. Branch có thể giải quyết nhanh chóng hầu hết các mối quan ngại theo yêu cầu của người dùng của chúng tôi. Bạn và Branch đồng ý nỗ lực tốt đa thực hiện quy trình giải quyết tranh chấp nội bộ của Branch đối với mọi tranh chấp, khiếu nại, thắc mắc hoặc bất đồng và tham gia đàm phán có thiện chí, đó sẽ là điều kiện để một trong hai bên khởi kiện hoặc bắt đầu quá trình giải quyết tranh chấp bằng trọng tài.
Ràng buộc tuân thủTrọng tài: Nếu các bên không thống nhất được giải pháp trong khoảng thời gian ba mươi (30) ngày kể từ thời điểm bắt đầu giải quyết tranh chấp không chính thức theo điều khoản giải quyết tranh chấp ban đầu, thì một trong hai bên có thể bắt đầu quá trình giải quyết tranh chấp qua Ràng buộc tuân thủ Trọng tài như là cách duy nhất để giải quyết khiếu nại, tuân theo các ngoại lệ và các điều khoản được nêu dưới đây. Trừ khi được nêu dưới đây, mọi khiếu nại mà bạn có thể có đối với Branch phải được giải quyết thông qua hình thức ràng buộc tuân thủ Trọng tài của Hiệp hội Trọng tài Hoa Kỳ (American Arbitration Association, “AAA”) bằng cách sử dụng Quy tắc Trọng tài Người tiêu dùng, như được sửa đổi theo các Điều khoản này và sẽ do AAA đảm nhận và do một trọng tài viên duy nhất giải quyết. Có thể xem các quy tắc của AAA tại địa chỉ www.adr.org hoặc bằng cách gọi điện cho AAA theo số 1-800-778-7879. Trọng tài viên phải tuân thủ các Điều khoản ở đây.
Trọng tài viên, chứ không phải bất kỳ tòa án hoặc cơ quan liên bang, tiểu bang hoặc địa phương nào, sẽ có thẩm quyền duy nhất giải quyết tất cả các tranh chấp phát sinh liên quan đến việc diễn giải, khả năng áp dụng, khả năng thực thi hoặc việc lập các Điều khoản này, bao gồm nhưng không giới hạn bất kỳ khiếu nại nào cho rằng tất cả hoặc bất kỳ phần nào của các Điều khoản này vô hiệu hoặc mất hiệu lực, hoặc khiếu nại về tuân thủ quá trình ràng buộc tuân thủ trọng tài hay không. Trọng tài viên sẽ được trao quyền để đưa ra bất kỳ biện pháp giải quyết khả dụng nào tại tòa án theo luật pháp hoặc theo luật công bằng. Quyết định của trọng tài viên sẽ được lập thành văn bản và có giá trị ràng buộc các bên và có giá trị như một phán quyết bởi một tòa án có thẩm quyền.
Bạn hiểu và đồng ý rằng khi tham gia các Điều khoản này, bạn và Branch đều từ bỏ quyền được xét xử bởi bồi thẩm đoàn hoặc được xét xử trước một thẩm phán tại một tòa án công. Nếu không có điều khoản trọng tài này, bạn và Branch có thể đã có quyền hoặc cơ hội đưa tranh chấp ra tòa án, trước một thẩm phán hoặc bồi thẩm đoàn và/hoặc tham gia hoặc được đại diện trong một vụ kiện do những người khác đệ trình lên tòa án (bao gồm các vụ kiện tập thể). Các quyền khác mà bạn sẽ có nếu ra tòa, chẳng hạn như quyền kháng cáo và quyền đối với một số loại khám phá nhất định, có thể bị hạn chế hơn hoặc cũng có thể bị từ bỏ.
Nếu bạn là cư dân ở Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài có thể diễn ra tại quận nơi bạn cư trú tại thời điểm nộp đơn. Đối với các cá nhân cư trú bên ngoài Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài sẽ bắt đầu tại Tiểu bang California, Hoa Kỳ. Bạn và Branch cũng đồng ý tuân thủ phán quyết của bất kỳ tòa án liên bang hoặc tiểu bang nào ở Quận Bắc California để tham gia thể thức trọng tài, để duy trì các thủ tục trong khi chờ quá trình ràng buộc tuân thủ trọng tài, hoặc để xác nhận, sửa đổi, bãi nại hoặc thực hiện phán quyết của trọng tài viên.
Chi phí Trọngtài: Thanh toán tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn theo quy định của AAA, trong trường hợp bạn đang kích hoạt thể thức trọng tài đối với Branch và giá trị của khoản bồi thường bạn yêu cầu là mười ngàn đô la (10.000 USD) hoặc ít hơn, thì Branch sẽ tạm ứng tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn do AAA quy định (tùy thuộc vào khoản bồi thường như quy định dưới đây). Nếu các trường hợp trong câu trước được áp dụng, nhưng giá trị của khoản bồi thường được yêu cầu là hơn mười ngàn đô la (10.000 USD) và bạn chứng minh với trọng tài viên rằng các chi phí và phí tổn đó sẽ đắt hơn nhiều so với thủ tục tòa án, thì Branch sẽ thanh toán số tiền của bất kỳ khoản chi phí và phí tổn nào như vậy mà trọng tài viên xác định là cần thiết để ngăn chặn quá trình ràng buộc tuân thủ trọng tài đắt hơn nhiều so với thủ tục tòa án (tùy thuộc vào khoản bồi hoàn như quy định dưới đây). Trong trường hợp trọng tài viên xác định rằng tất cả các khiếu nại của bạn theo thể thức trọng tài thiếu cơ sở theo Quy Trình Tố Tụng Dân Sự Liên Bang 11, bạn đồng ý hoàn trả cho Branch tất cả các chi phí và phí tổn mà Branch đã ứng trước và có nghĩa vụ trả lại theo quy định của AAA.
Từ bỏ Khiếu kiện Tậpthể: BẠN HIỂU VÀ ĐỒNG Ý RẰNG BẠN VÀ BRANCH ĐỀU SẼ ĐƯỢC PHÂN XỬ THÔNG QUA TRỌNG TÀI VỚI TƯ CÁCH CÁ NHÂN CỦA BẠN, KHÔNG PHẢI VỚI TƯ CÁCH LÀ ĐẠI DIỆN HOẶC THÀNH VIÊN CỦA MỘT VỤ KHỞI KIỆN TẬP THỂ. Điều này có nghĩa là bạn và Branch không được tham gia khiếu nại với bất kỳ cá nhân hoặc tổ chức nào khác và sẽ không có thẩm quyền trong bất kỳ tranh chấp nào được phân xử liên quan đến khiếu kiện tập thể. Nếu bất kỳ tòa án hoặc trọng tài viên nào xác định rằng việc từ bỏ khiếu kiện tập thể đề ra trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này là vô hiệu hoặc không thể thi hành vì bất kỳ lý do nào hoặc thể thức trọng tài có thể sẽ được áp dụng đối với khiếu kiện thể, thì các điều khoản trọng tài trong mục này sẽ được coi là vô hiệu toàn bộ và các bên sẽ được coi là không đồng ý phân xử tranh chấp.
Ngoại lệ: Bất kể các bên quyết định giải quyết tất cả các tranh chấp thông qua trọng tài, một trong hai bên có thể khởi kiện lên tòa án tiểu bang hoặc liên bang để bảo vệ quyền sở hữu trí tuệ của mình (nghĩa là bằng sáng chế, bản quyền, quyền nhân thân, thương hiệu và bí mật thương mại, không áp dụng đối với quyền riêng tư hoặc quyền công khai). Một trong hai bên cũng có thể yêu cầu giải quyết các khiếu nại nhỏ tại tòa án đối với các tranh chấp hoặc khiếu nại trong phạm vi tài phán của tòa án đó.
Quyền chọn không thamgia: Bạn có quyền chọn không tham gia và không bị ràng buộc theo các điều khoản về từ bỏ thể thức trọng tài và khiếu kiện tập thể được quy định trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này bằng cách gửi thông báo bằng văn bản về quyết định không tham gia của bạn tới địa chỉ sau đây: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Thông báo phải được gửi trong vòng 30 ngày kể từ ngày 15 tháng 11 năm 2018, hoặc kể từ lần đầu tiên bạn sử dụng Dịch vụ Khám phá, tùy theo trường hợp nào xảy ra sau, nếu không, bạn sẽ chịu sự ràng buộc của thể thức trọng tài cho các tranh chấp theo các điều khoản trong những đoạn đó. Nếu bạn chọn không tham gia các điều khoản trọng tài này, Branch cũng sẽ không bị ràng buộc theo các điều khoản đó.
Những thay đổi đối với Mụcnày: Branch sẽ thông báo trước ba mươi (30) ngày về bất kỳ thay đổi nào có ảnh hưởng đến nội dung của mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể bằng cách cập nhật các Điều khoản này, gửi tin nhắn hoặc thông báo cho bạn khi bạn sử dụng Dịch vụ Khám phá. Các bản sửa đổi sẽ có hiệu lực sau ba mươi (30) ngày kể từ khi chúng được cập nhật trong các Điều khoản này hoặc được gửi cho bạn.
Những thay đổi đối với mục này sẽ chỉ áp dụng cho các khiếu nại phát sinh sau ngày thứ ba mươi (30). Nếu tòa án hoặc trọng tài viên quyết định rằng tiểu mục này về "Những thay đổi đối với Mục này" là không thể thi hành hoặc hợp lệ, thì tiểu mục này sẽ bị loại khỏi mục “Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể” và tòa án hoặc trọng tài viên sẽ áp dụng mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể đầu tiên hiện hữu sau khi bạn bắt đầu sử dụng Dịch vụ Khám phá.
CÁC THÔNG BÁO PHÁPLÝ
Luật điềuchỉnh. Các Điều khoản này và tất cả các vấn đề phát sinh liên quan đến các Điều khoản này sẽ chịu sự điều chỉnh của luật của Tiểu bang California, mà không xét đến mâu thuẫn của các điều khoản luật; ngoại trừ Công ước Liên hợp quốc về Hợp đồng Mua bán Hàng hóa Quốc tế.
Nơi xử án. Bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào phát sinh liên quan đến các Điều khoản này và không chịu sự ràng buộc của thể thức trọng tài sẽ được tiến hành tại các tòa án tiểu bang hoặc liên bang đặt tại Quận Bắc California. Theo đó bạn và Branch đồng ý tuân theo thẩm quyền tài phán của tòa án và đồng ý rằng đó là nơi phân xử phù hợp đối với bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào.
Thể thức Tống đạt. Bạn cũng đồng ý nhận tống đạt qua đường bưu điện, và theo đó từ bỏ bất kỳ nơi xét xử nào khác.
Không từ bỏ. Việc chúng tôi không thực thi bất kỳ quyền hoặc quy định nào trong các Điều khoản này sẽ không có nghĩa chúng tôi từ bỏ quyền hoặc quy định đó trừ khi được chúng tôi công nhận và đồng ý bằng văn bản.
Chuyển nhượng. Bạn không thể chuyển nhượng, chuyển giao hoặc cấp phép phụ các Điều khoản này trừ khi có sự đồng ý trước bằng văn bản của Branch. Branch có thể chuyển giao và chuyển nhượng bất kỳ quyền và nghĩa vụ nào của mình theo các Điều khoản này một cách tự do và không cần sự cho phép nào.
Thời hiệu: Bạn đồng ý rằng bất kể quy định hoặc luật nào ngược lại, mọi khiếu nại phát sinh liên quan đến Dịch vụ Khám phá phải được thực hiện trong vòng một (1) năm sau khi đưa ra lý do khởi kiện. Nếu không, lý do khởi kiện đó sẽ vĩnh viễn không được chấp nhận. Bất kể những điều đã nói ở trên, thời quy định hạn chế này sẽ không áp dụng cho cư dân của bang New Jersey.
Tiêu đề mục: Tiêu đề mục trong các Điều khoản này chỉ nhằm mục đích thuận tiện và không có hiệu lực pháp lý hoặc hợp đồng.
Toàn bộ thỏathuận. Các Điều khoản này, cùng với Chính sách Quyền riêng tư của Dịch vụ Khám phá và bất kỳ thông báo pháp lý nào khác hoặc các điều khoản và điều kiện bổ sung hoặc các chính sách điều chỉnh việc sử dụng Dịch vụ Khám phá, sẽ cấu thành toàn bộ thỏa thuận giữa bạn và Branch liên quan đến Dịch vụ Khám phá. Trừ khi được nêu rõ ràng ở đây, nếu bất kỳ điều khoản nào trong các Điều khoản này bị tòa án có thẩm quyền coi là không hợp lệ, thì việc không hợp lệ của điều khoản đó sẽ không ảnh hưởng đến sự hợp lệ của các điều khoản còn lại trong các Điều khoản này, và chúng vẫn có hiệu lực đầy đủ.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Ngoài ra, bạn còn được bảo vệ bởi luật pháp của quốc gia bạn cư trú. Cả hai bên đều đồng ý tuân theo thẩm quyền không độc quyền của các tòa án thuộc Tiểu bang California, điều đó có nghĩa là bạn có thể đưa ra khiếu nại để thực thi quyền bảo vệ người tiêu dùng của mình liên quan đến các Điều khoản này ở California hoặc ở quốc gia thuộc EU mà bạn sinh sống. Nếu bạn cư trú ở EU, Ủy ban Châu Âu cung cấp một nền tảng trực tuyến để giải quyết tranh chấp tại địa chỉ: https://ec.europa.eu/consumers/odr. Chúng tôi không tham gia nền tảng này vì vậy nếu bạn muốn lưu ý cho chúng tôi về một vấn đề, vui lòng liên hệ với chúng tôi.
LIÊN HỆ VỚI CHÚNG TÔI
Nếu bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến các Điều khoản này, vui lòng liên hệ với chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
ข้อกำหนดและเงื่อนไขของ Discoveryสำหรับผู้ใช้ปลายทาง
อัปเดตล่าสุดวันที่ 11 มิถุนายน 2020
บทนำ
Branch Metrics, Inc. ("Branch" "เรา" หรือ "พวกเรา") ให้บริการการค้นหา ("บริการ Discovery") ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้ผลลัพธ์ตามบริบทและลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง (“ผู้ใช้” หรือ “ผู้ใช้หลายคน”) เข้าถึงได้ง่ายขึ้นเพื่อดำเนินการให้เสร็จสิ้น (เช่นค้นหาร้านอาหารใกล้เคียง) การยินยอมตามข้อกำหนดเหล่านี้หรือการใช้บริการ Discovery ในแอปที่ผสานรวมกับบริการ Discovery แสดงว่าคุณยอมรับที่จะผูกพันตามข้อกำหนดและเงื่อนไขการค้นหาของผู้ใช้ปลายทางเหล่านี้ (“ข้อกำหนด”) การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณรับรองว่าคุณได้รับอนุญาตให้ยอมรับข้อกำหนดเหล่านี้ หากคุณไม่ยอมรับข้อกำหนดและเงื่อนไขของ DISCOVERY สำหรับผู้ใช้ปลายทางเหล่านี้ อย่าใช้ฟังก์ชั่นการสืบค้นเนื้อหาในแอปที่ใช้บริการ Discovery ของเรา
ประกาศสำคัญ: ข้อกำหนดเหล่านี้อยู่ภายใต้อนุญาโตตุลาการที่มีผลผูกพันและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม โปรดอ่านอย่างละเอียด
การอ้างอิงถึง "คุณ" หรือ "ของคุณ" ตามความเกี่ยวข้องทั้งหมดหมายถึงบุคคลที่เข้าถึง ใช้งาน และ / หรือมีส่วนร่วมในบริการ Discovery ในลักษณะใด ๆ และทายาท ผู้รับมอบหมาย และผู้สืบทอดของคุณแต่ละคน หากคุณใช้บริการ Discovery ในนามของนิติบุคคล คุณแสดงและรับรองว่าคุณมีอำนาจในการผูกมัดนิติบุคคลนั้น การยอมรับข้อกำหนดของคุณจะถือว่าเป็นการยอมรับโดยนิติบุคคลนั้นและ "คุณ" และ "ของคุณ" ในที่นี้จะหมายถึงนิติบุคคลนั้น กรรมการ เจ้าหน้าที่ พนักงาน และตัวแทนของนิติบุคคล
เราอาจทำการเปลี่ยนแปลงข้อกำหนดเหล่านี้เป็นครั้งคราว เมื่อเราดำเนินการดังกล่าวเราจะแก้ไขวันที่ "อัปเดตล่าสุด" ที่ระบุไว้ข้างต้น เป็นความรับผิดชอบของคุณในการตรวจสอบข้อกำหนดเหล่านี้บ่อยครั้งและรับทราบการเปลี่ยนแปลงใด ๆ เวอร์ชันปัจจุบันของข้อกำหนดเหล่านี้จะแทนที่เวอร์ชันก่อนหน้าทั้งหมด คุณยอมรับว่าการที่คุณยังคงใช้แอพที่ใช้บริการ Discovery ของเราหลังจากที่มีการเผยแพร่การเปลี่ยนแปลงดังกล่าวจะถือว่าคุณยอมรับข้อกำหนดที่มีการแก้ไขดังกล่าว
โปรดทราบว่าข้อกำหนดเหล่านี้มีผลบังคับใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าหรือนิติบุคคลอื่น ๆ สำหรับข้อกำหนดที่มีผลบังคับใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch รวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการบริการ Discovery โปรดอ่านข้อกำหนดของ Branch ที่โพสต์ไว้ ที่นี่ นอกจากนี้คุณควรตรวจสอบข้อกำหนดและเงื่อนไขใด ๆ ที่ลูกค้าหรือนิติบุคคลอื่นอาจบังคับใช้กับคุณผ่านการใช้แอปหรือเว็บไซต์ของมัน
คุณสมบัติที่จะเข้าใช้
บริการ Discovery ไม่ได้มีไว้สำหรับผู้ที่มีอายุต่ำกว่า 13 ปี (และในบางเขตอำนาจศาลที่อายุต่ำกว่า 16 ปี) การใช้บริการ Discovery แสดงว่าคุณแสดงและรับรองว่าคุณมีอายุอย่างน้อย 13 ปีขึ้นไป หากกฎหมายกำหนดให้คุณมีอายุมากขึ้นเพื่อให้ Branch สามารถให้บริการ Discovery แก่คุณได้โดยไม่ต้องได้รับความยินยอมจากผู้ปกครอง
ใบอนุญาตให้ใช้บริการ DISCOVERY
Branch จะให้สิทธิ์การใช้งานแบบ จำกัด ทั่วโลก ไม่สามารถโอนได้ ไม่ผูกขาด และเพิกถอนได้เพื่อใช้บริการ Discovery หากคุณปฏิบัติตามข้อกำหนดและเงื่อนไขเหล่านี้ สิทธิ์ของคุณในการใช้บริการ Discovery ถูกจำกัดโดยข้อกำหนดและเงื่อนไขทั้งหมดที่กำหนดไว้ในข้อกำหนดเหล่านี้และข้อกำหนดอื่น ๆ ที่ลูกค้าของเราอาจบังคับใช้กับคุณ
การใช้บริการ DISCOVER ของเรานโยบายและข้อจำกัด
คุณเป็นผู้รับผิดชอบแต่เพียงผู้เดียวสำหรับเนื้อหาใด ๆ และข้อความอื่น ๆ ที่คุณส่งในแบบสืบค้นหรือข้อมูลที่คุณส่งผ่านหรือกับบริการ Discovery คุณยอมรับว่าในการใช้บริการ Discovery คุณจะ:
- ปฏิบัติตามกฎหมายที่เกี่ยวข้องทั้งหมด รวมถึง แต่ไม่จำกัดเพียงกฎหมายความเป็นส่วนตัว กฎหมายทรัพย์สินทางปัญญา กฎหมายต่อต้านสแปม และข้อกำหนดด้านกฎระเบียบ
- ไม่ส่งเนื้อหาใด ๆ ที่มีไวรัสซอฟต์แวร์หรือรหัสคอมพิวเตอร์ ไฟล์ หรือโปรแกรมอื่น ๆ ที่ออกแบบมาเพื่อขัดขวาง ทำลาย หรือ จำกัดการทำงานของซอฟต์แวร์หรือฮาร์ดแวร์ของคอมพิวเตอร์หรืออุปกรณ์โทรคมนาคมใด ๆ
- ไม่รบกวนหรือขัดขวางบริการ Discovery หรือเซิร์ฟเวอร์หรือเครือข่ายที่เชื่อมต่อกับ บริการ Discovery หรือไม่ปฏิบัติตามข้อกำหนด ขั้นตอน นโยบาย หรือข้อบังคับใด ๆ ของเครือข่ายที่เชื่อมต่อกับบริการ Discovery
- ไม่พัฒนา สนับสนุน หรือใช้เครื่องมืออัตโนมัติใด ๆ (เช่นโรบ็อต สไปเดอร์) เพื่อเข้าถึงหรือใช้บริการ Discovery หรือดึงข้อมูลจำนวนมากจากบริการ Discovery หรือคัดลอกข้อมูลจากบริการ Discovery
- ไม่หลีกเลี่ยงหรือปิดใช้งานการจัดการสิทธิ์ทางดิจิทัล กฎการใช้งาน หรือคุณสมบัติอื่น ๆ ของบริการ Discovery
- ไม่ทำวิศวกรรมย้อนกลับ ดีคอมไพล์ ถอดแยกกลุ่มข้อมูล ถอดรหัสหรือพยายามหาซอร์สโค้ดสำหรับบริการ Discovery หรือเทคโนโลยีที่เกี่ยวข้องใด ๆ ที่ไม่ใช่โอเพนซอร์ส และ
- ห้ามมีส่วนร่วมใน "การทำโครงร่าง" "การจำลอง" หรือการจำลองรูปลักษณ์หรือการทำงานของบริการ Discovery
คุณรับทราบและยอมรับว่าการใช้บริการ Discovery ของคุณขึ้นอยู่กับการเข้าถึงบริการโทรคมนาคมและอินเทอร์เน็ต คุณมีหน้าที่รับผิดชอบแต่เพียงผู้เดียวในการจัดหาและบำรุงรักษาบริการโทรคมนาคมและอินเทอร์เน็ตทั้งหมดรวมถึงฮาร์ดแวร์และซอฟต์แวร์อื่น ๆ ที่จำเป็นในการเข้าถึงและใช้บริการ Discovery รวมถึงแต่ไม่จำกัดเพียงต้นทุน ค่าธรรมเนียม ค่าใช้จ่าย และภาษีใด ๆ และทั้งหมดที่เกี่ยวข้องกับสิ่งที่กล่าวมาข้างต้น Branch จะไม่รับผิดชอบต่อการสูญเสียหรือความเสียหายของข้อมูล การสื่อสารที่สูญหาย หรือการสูญเสียหรือความเสียหายอื่นใดที่เกิดขึ้นจากบริการโทรคมนาคมและอินเทอร์เน็ตดังกล่าว
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่เป็นประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณอาจมีผลต่อไปนี้: เราจะพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าความพร้อมใช้งานของบริการ Discovery จะไม่สะดุดและการส่งข้อมูลจะปราศจากข้อผิดพลาด อย่างไรก็ตามเนื่องจากลักษณะของอินเทอร์เน็ตจึงไม่สามารถรับประกันได้ นอกจากนี้การเข้าถึงบริการ Discovery ของคุณอาจถูกระงับหรือจำกัดเป็นครั้งคราวเพื่ออนุญาตให้มีการซ่อมแซม บำรุงรักษา หรือเพิ่มสิ่งอำนวยความสะดวกหรือบริการใหม่ ๆ เราจะพยายามจำกัดความถี่และระยะเวลาของการระงับหรือข้อจำกัดดังกล่าว
การยุติ
คุณรับทราบและยอมรับว่า Branch อาจยุติการให้บริการ Discovery ตามดุลยพินิจของ Branch แต่เพียงผู้เดียวโดยไม่ต้องแจ้งให้ทราบล่วงหน้าไม่ว่าด้วยเหตุผลใด ๆ เมื่อใดก็ได้ คุณยอมรับว่า Branch จะไม่ต้องรับผิดต่อคุณเมื่อ Branch ยุติการให้บริการ หัวข้อเหล่านั้นที่โดยธรรมชาติแล้วถูกคาดหวังอย่างสมเหตุสมผลว่าจะยังคงมีอยู่จะไม่ถูกยกเลิกหรือหมดอายุตามข้อกำหนดเหล่านี้ ซึ่งรวมถึงแต่ไม่จำกัดเพียงหัวข้อเกี่ยวกับการยุติ นโยบายความเป็นส่วนตัวและสิทธิ์ในข้อมูล สิทธิ์ในกรรมสิทธิ์ การจำกัดความรับผิด และการอนุญาโตตุลาการและการสละสิทธิ์การดำเนินการแบบกลุ่ม และประกาศทางกฎหมาย
นโยบายความเป็นส่วนตัวและสิทธิ์ข้อมูล
คุณรับทราบว่าคุณได้รับ อ่าน และเข้าใจนโยบายความเป็นส่วนตัวของ Discovery การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณยอมรับการเก็บรวบรวม การใช้และการเปิดเผยข้อมูลของ Branch ซึ่งรวมถึงข้อมูลส่วนบุคคลตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery รวมถึงเพื่อแสดงโฆษณาให้กับคุณและปรับแต่งผลลัพธ์ของเนื้อหาให้เหมาะกับคุณ
คุณให้สิทธิ์การใช้งานทั่วโลก แบบไม่ผูกขาด อนุญาตช่วงต่อได้และถ่ายโอนได้แก่ Branch เพื่อใช้ คัดลอก แก้ไข แจกจ่าย เผยแพร่ ประมวลผลและ / หรือไม่ระบุตัวตนข้อมูลและเนื้อหาที่รวบรวมผ่านบริการ Discovery รวมถึงแต่ไม่จำกัดเพียง (ก) ให้ ดูแลรักษา เพิ่มประสิทธิภาพ และปรับปรุงบริการ Discovery (ข) ทำการวิจัย (ค) วิเคราะห์และรวบรวมข้อมูลของคุณ (รวมถึงข้อมูลที่ไม่ระบุตัวตน) กับข้อมูลของผู้ใช้รายอื่น ข้อมูลรวมดังกล่าวเป็น "ข้อมูลรวม" (ง) ใช้ข้อมูลรวมดังกล่าวเพื่อทำการวิจัยและสร้างข้อมูลและการวิเคราะห์ผลิตภัณฑ์และบริการ รวมถึงเพื่อให้ลูกค้าสามารถปรับแต่งเนื้อหา โฆษณา หรือแอปของพวกเขาตามข้อมูลที่รวบรวมผ่านบริการ Discovery และ (ง) ตามที่อธิบายไว้เป็นอย่างอื่นในนโยบายความเป็นส่วนตัวของ Discovery คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
ลิงก์และเนื้อหาของบุคคลที่สาม
บริการ Discovery อาจแสดงหรือมีลิงก์ไปยังผลิตภัณฑ์ บริการ แอป และเว็บไซต์ของบุคคลที่สาม ความคิดเห็น คำแนะนำ คำชี้แจง บริการ ข้อเสนอ หรือข้อมูลอื่นใดที่เป็นส่วนหนึ่งของเนื้อหาที่แสดงออก ประพันธ์ หรือจัดทำโดยผู้ใช้รายอื่นหรือบุคคลที่สามอื่น ๆ ในบริการ Discovery หรือซึ่งสามารถเข้าถึงได้ผ่านหรืออาจอยู่โดยใช้บริการ Discovery (เรียกรวมกันว่า "เนื้อหาของบุคคลที่สาม") เป็นของผู้แต่งหรือผู้ผลิตที่เกี่ยวข้องและไม่ใช่ของ Branch หรือผู้ถือหุ้น กรรมการ เจ้าหน้าที่ พนักงาน ตัวแทน หรือผู้แทน Branch ไม่ได้ควบคุมเนื้อหาของบุคคลที่สามและไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือคุณภาพของเนื้อหาของบุคคลที่สามดังกล่าว Branch ไม่รับผิดชอบต่อการปฏิบัติงาน ไม่รับรอง และไม่รับผิดชอบหรือรับผิดต่อเนื้อหาของบุคคลที่สามหรือข้อมูลหรือเนื้อหาใด ๆ ที่โฆษณาในเนื้อหาของบุคคลที่สาม เมื่อใช้บริการ Discovery คุณอาจพบเนื้อหาที่ไม่เหมาะสม หยาบคาย หรือน่ารังเกียจ เราไม่รับผิดชอบหรือรับผิดไม่ว่าทางตรงหรือทางอ้อมสำหรับความเสียหายหรือการสูญเสียใด ๆ ที่เกิดขึ้นกับคุณโดยการใช้หรือการพึ่งพาสินค้า บริการ หรือข้อมูลใด ๆ ที่มีอยู่ในหรือผ่านบริการของบุคคลที่สามหรือเนื้อหาของบุคคลที่สาม เป็นความรับผิดชอบของคุณในการประเมินข้อมูล ความคิดเห็น คำแนะนำ หรือเนื้อหาอื่น ๆ ที่มีอยู่ในและผ่านบริการ Discovery
Branch อาจเพิ่มผลการค้นหาบางรายการ โดยขึ้นอยู่กับการตกลงกับบุคคลที่สาม (“ผลการค้นหาที่ได้รับการสนับสนุน”) ซึ่งอาจแสดงเป็นผลลัพธ์แรกหรือแสดงผลลัพธ์มากกว่าในการค้นหาใด ๆ จะแสดงผลลัพธ์การค้นหาที่ได้รับการสนับสนุนซึ่งเป็นผลมาจากอัลกอริทึมที่ใช้โดย Branch Branch ไม่ให้การรับรองว่าผลการค้นหาที่ได้รับการสนับสนุนจะเหมาะสมกับความต้องการเฉพาะของผู้ใช้มากที่สุด
เราอาจเปลี่ยนแปลงหรือยกเลิกบริการ Discovery ใด ๆ และคุณยอมรับว่าเราไม่มีภาระผูกพันในการจัดเก็บ บำรุงรักษา หรือจัดหาสำเนาของเนื้อหาหรือข้อมูลใด ๆ ที่คุณหรือผู้อื่นมอบให้ ยกเว้นตามขอบเขตที่กฎหมายที่เกี่ยวข้องกำหนดและตามที่ระบุไว้ในนโยบายความเป็นส่วนตัวของ Discovery
สิทธิในทรัพย์สิน
Branch และผู้อนุญาตของ Branch เป็นเจ้าของสิทธิ์ กรรมสิทธิ์ และผลประโยชน์ทั้งหมดในบริการ Discovery แต่เพียงผู้เดียว รวมถึงทรัพย์สินทางปัญญาและกรรมสิทธิ์ที่เกี่ยวข้องทั้งหมด คุณรับทราบว่าบริการ Discovery ได้รับการคุ้มครองตามกฎหมายลิขสิทธิ์ เครื่องหมายการค้า และกฎหมายอื่น ๆ ของสหรัฐอเมริกาและประเทศอื่น ๆ คุณยอมรับที่จะไม่ลบ เปลี่ยนแปลง หรือปิดบังลิขสิทธิ์ เครื่องหมายการค้า เครื่องหมายบริการ หรือประกาศเกี่ยวกับกรรมสิทธิ์อื่น ๆ ที่รวมอยู่ในหรือมาพร้อมกับบริการ Discovery
Branch อาจให้กลไกในการให้คำติชม ข้อเสนอแนะ และแนวคิดเกี่ยวกับบริการการค้นพบ ("คำติชม") หากคุณเลือก คุณยอมรับว่า Branch อาจใช้คำติชมที่คุณให้แก่ Branch ในทางใดทางหนึ่งตามดุลยพินิจของ Branch แต่เพียงผู้เดียว รวมถึงการปรับปรุงและการปรับเปลี่ยนบริการ Discovery ในอนาคต ในที่นี้คุณให้สิทธิ์การใช้งานแบบถาวร ทั่วโลก ถ่ายโอนได้เต็มที่ อนุญาตช่วงต่อได้ ที่ชำระเต็มจำนวน ไม่สามารถเพิกถอนได้ ปลอดค่าลิขสิทธิ์แก่ Branch และผู้ได้รับมอบหมายของ Branch เพื่อใช้ ทำซ้ำ แก้ไข สร้างผลงานลอกเลียนแบบจาก แจกจ่าย และแสดงคำติชมด้วยวิธีการใด ๆ เพื่อวัตถุประสงค์ใด ๆ ในสื่อ ซอฟต์แวร์ หรือเทคโนโลยีใด ๆ ที่มีอยู่ในปัจจุบันหรือพัฒนาขึ้นในอนาคตโดยไม่มีข้อผูกมัดใด ๆ ในการระบุแหล่งที่มาหรือค่าตอบแทนแก่คุณหรือบุคคลที่สาม คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
การปฏิเสธการรับประกัน
บริการ Discovery มีให้ "ตามสภาพ" โดยไม่มีการรับประกันใด ๆ โดยไม่จำกัดในสิ่งที่กล่าวมาข้างต้น Branch จะปฏิเสธอย่างชัดเจนในการรับประกันใด ๆ เกี่ยวกับความสามารถในการซื้อขาย ความเหมาะสมสำหรับวัตถุประสงค์เฉพาะ การใช้งานที่เงียบสงบ การไม่ละเมิด หรือความถูกต้องของข้อมูล และการรับประกันใด ๆ ที่เกิดขึ้นจากขั้นตอนการจัดการหรือการใช้งานการค้า Branch ไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือประโยชน์ของบริการ Discovery คุณใช้และพึ่งพาบริการ Discovery โดยยอมรับความเสี่ยงเอง เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการยกเว้นการรับประกันบางประเภทในสถานการณ์บางประเภท ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจใช้ไม่ได้
ข้อจำกัดความรับผิด
ตามขอบเขตสูงสุดที่กฎหมายอนุญาตและไม่เกี่ยวข้องกับเงื่อนไขใด ๆ ก็ตาม Branch จะไม่ต้องรับผิดภายใต้สัญญาใด ๆ ต่อความประมาท การละเมิดทางแพ่ง ความรับผิดอย่างเข้มงวด การละเมิดหรือทฤษฎีอื่น ๆ ตามกฎหมายหรือตามความเหมาะสมสำหรับการสูญเสียของการใช้บริการ Discovery หรือความเสียหายไม่ว่าในรูปแบบใดไม่ว่าจะเป็นความเสียหายทางตรง ทางอ้อม โดยบังเอิญ พิเศษ ที่เป็นผลสืบเนื่อง หรือเป็นแบบอย่าง รวมถึงแต่ไม่จำกัดเพียงความเสียหายจากการสูญเสียผลกำไร ค่าความนิยม การใช้ ข้อมูล หรือความสูญเสียที่ไม่มีตัวตนอื่น ๆ (แม้ว่า Branch จะได้รับคำแนะนำถึงความเป็นไปได้ของความเสียหายดังกล่าว) ซึ่งเป็นผลมาจากการที่คุณใช้บริการ DISCOVERY
ข้อจำกัดความรับผิดนี้เป็นส่วนหนึ่งของพื้นฐานของการเจรจาต่อรองระหว่างคุณและ Branch และจะมีผลบังคับใช้กับการเรียกร้องความรับผิดทั้งหมด (เช่นการรับประกัน การละเมิด การละเลย สัญญา กฎหมาย) และแม้ว่าจะมีการแจ้งแก่ Branch ถึงความเป็นไปได้ในความเสียหายดังกล่าวใด ๆ ก็ตาม
เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการจำกัดหรือยกเว้นความรับผิด ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจไม่มีผลบังคับใช้ บทบัญญัติข้อจำกัดความรับผิดนี้จะมีผลบังคับใช้อย่างเต็มที่กับผู้อยู่อาศัยในนิวเจอร์ซี่
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: เราจะไม่รับผิดชอบต่อ (i) ความสูญเสียที่ไม่ได้เกิดจากการละเมิดใด ๆ ในส่วนของเราหรือ (ii) การสูญเสียทางธุรกิจใด ๆ (รวมถึงการสูญเสียกำไร รายได้ สัญญา การประหยัดที่คาดการณ์ไว้ ข้อมูล ค่าความนิยม หรือค่าใช้จ่ายที่สูญเปล่า) หรือ (iii) ความสูญเสียทางอ้อมหรือผลสืบเนื่องใด ๆ ที่ทั้งคุณและเราไม่สามารถคาดการณ์ล่วงหน้าได้เมื่อคุณเริ่มใช้บริการ Discovery เราจะไม่รับผิดชอบต่อความล่าช้าหรือความล้มเหลวในการปฏิบัติตามภาระหน้าที่ของเราภายใต้เงื่อนไขเหล่านี้ หากความล่าช้าหรือความล้มเหลวเกิดขึ้นจากสาเหตุใด ๆ ที่อยู่นอกเหนือการควบคุมที่สมเหตุสมผลของเรา กฎหมายของบางประเทศไม่อนุญาตให้มีข้อจำกัดบางประการหรือทั้งหมดที่อธิบายไว้ข้างต้น หากกฎหมายเหล่านี้บังคับใช้กับคุณ ข้อจำกัดข้างต้นบางส่วนหรือทั้งหมดอาจไม่มีผลบังคับใช้กับคุณและคุณอาจมีสิทธิ์เพิ่มเติม
อนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่ม
คุณควรอ่านหัวข้อนี้อย่างละเอียดเนื่องจากอาจมีผลต่อสิทธิทางกฎหมายของคุณอย่างมีนัยสำคัญซึ่งรวมถึงสิทธิ์ของคุณในการยื่นฟ้องในศาล
ขอบเขต: คุณและ Branch ยอมรับว่าข้อกำหนดเหล่านี้มีผลต่อการค้าระหว่างรัฐ และกฎหมายอนุญาโตตุลาการของรัฐบาลกลางควบคุมการตีความและการบังคับใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ หัวข้อนี้มีวัตถุประสงค์เพื่อตีความในวงกว้างและควบคุมข้อพิพาทใด ๆ และทั้งหมดระหว่างเรา รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกิดจากหรือเกี่ยวข้องกับแง่มุมใด ๆ ของความสัมพันธ์ระหว่างเรา ไม่ว่าจะเป็นไปตามสัญญา การละเมิด กฎเกณฑ์ การฉ้อโกง การบิดเบือนความจริง หรือทฤษฎีกฎหมายอื่น ๆ การเรียกร้องที่เกิดขึ้นก่อนข้อกำหนดเหล่านี้หรือข้อตกลงใด ๆ ก่อนหน้านี้ (รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกี่ยวข้องกับการโฆษณา) และการเรียกร้องที่อาจเกิดขึ้นหลังจากการสิ้นสุดของข้อกำหนดเหล่านี้ ข้อพิพาทเดียวที่ไม่รวมอยู่ในข้อห้ามในวงกว้างนี้คือการฟ้องร้องทรัพย์สินทางปัญญา และการฟ้องร้องในศาลคดีมโนสาเร่ตามที่ระบุไว้ด้านล่าง
การระงับข้อพิพาทเบื้องต้น: คุณสามารถติดต่อเราได้ที่ info@branch.io เพื่อจัดการกับข้อกังวลใด ๆ ที่คุณอาจมีเกี่ยวกับบริการ Discovery Branch สามารถแก้ไขข้อกังวลส่วนใหญ่ได้อย่างรวดเร็วเพื่อความพึงพอใจของผู้ใช้ของเรา คุณและ Branch ตกลงที่จะใช้ความพยายามอย่างดีที่สุดผ่านกระบวนการระงับข้อพิพาทภายในของ Branch เพื่อยุติข้อพิพาท การเรียกร้อง คำถาม หรือความไม่เห็นด้วย และมีส่วนร่วมในการเจรจาโดยสุจริตซึ่งจะเป็นเงื่อนไขต่อฝ่ายใดฝ่ายหนึ่งเริ่มการฟ้องร้องหรืออนุญาโตตุลาการ
อนุญาโตตุลาการที่มีผลผูกพัน: หากทั้งสองฝ่ายไม่บรรลุข้อตกลงในการแก้ปัญหาภายในระยะเวลาสามสิบ (30) วันนับจากเวลาที่มีการเริ่มการระงับข้อพิพาทอย่างไม่เป็นทางการภายใต้บทบัญญัติการระงับข้อพิพาทเบื้องต้น คู่สัญญาฝ่ายใดฝ่ายหนึ่งอาจเริ่มการอนุญาโตตุลาการที่มีผลผูกพันเป็นวิธีการเดียวในการแก้ไขการเรียกร้องภายใต้ข้อยกเว้นและข้อกำหนดที่ระบุไว้ด้านล่าง ยกเว้นตามที่ระบุไว้ด้านล่าง การเรียกร้องใด ๆ ที่คุณอาจมีต่อ Branch จะต้องได้รับการแก้ไขโดยอนุญาโตตุลาการที่มีผลผูกพันต่อหน้า American Arbitration Association (“AAA”) โดยใช้กฎอนุญาโตตุลาการผู้บริโภคตามที่มีการแก้ไขโดยข้อกำหนดเหล่านี้และจะดำเนินการโดย AAA และได้รับการแก้ไขโดยอนุญาโตตุลาการคนเดียว มีกฎ AAA ทางออนไลน์ที่ www.adr.org หรือโทรติดต่อ AAA ได้ที่ 1-800-778-7879. อนุญาโตตุลาการมีผลผูกพันตามข้อกำหนดในที่นี้
อนุญาโตตุลาการและไม่ใช่ศาลหรือหน่วยงานของรัฐบาลกลาง รัฐหรือท้องถิ่น จะมีอำนาจแต่เพียงผู้เดียวในการแก้ไขข้อพิพาททั้งหมดที่เกิดจากหรือเกี่ยวข้องกับการตีความ การบังคับใช้ ความสามารถในการบังคับใช้ หรือการก่อตัวของข้อกำหนดเหล่านี้ รวมถึงแต่ไม่จำกัดเพียงการอ้างสิทธิ์ใด ๆ ที่ทั้งหมดหรือบางส่วนของข้อกำหนดเหล่านี้ถือเป็นโมฆะหรืออาจเป็นโมฆะได้ หรือการเรียกร้องจะขึ้นอยู่กับอนุญาโตตุลาการ อนุญาโตตุลาการจะมีอำนาจในการผ่อนปรนใด ๆ ก็ตามที่มีอยู่ในศาลภายใต้กฎหมายหรือในความยุติธรรม คำชี้ขาดของอนุญาโตตุลาการจะต้องเป็นลายลักษณ์อักษร และมีผลผูกพันคู่สัญญาและอาจถือเป็นการตัดสินในศาลที่มีเขตอำนาจศาลที่มีอำนาจการใด ๆ
คุณเข้าใจและยอมรับว่าเมื่อเข้าสู่ข้อกำหนดเหล่านี้ คุณและ Branch ต่างก็สละสิทธิ์ในการพิจารณาคดีของคณะลูกขุนหรือการพิจารณาคดีต่อหน้าผู้พิพากษาในศาลสาธารณะ ในกรณีที่ไม่มีบทบัญญัติอนุญาโตตุลาการนี้ มิฉะนั้นคุณและ Branch อาจมีสิทธิหรือโอกาสที่จะนำข้อพิพาทขึ้นสู่ศาลต่อหน้าผู้พิพากษาหรือคณะลูกขุนและ / หรือมีส่วนร่วมหรือมีตัวแทนในคดีที่ผู้อื่นยื่นฟ้องในศาล (รวมถึงการดำเนินคดีแบบกลุ่ม) สิทธิ์อื่น ๆ ที่คุณจะมีหากคุณขึ้นศาล เช่นสิทธิ์ในการอุทธรณ์และการค้นหาข้อเท็จจริงบางประเภท อาจถูกจำกัดมากขึ้นหรืออาจถูกเพิกถอนได้
หากคุณเป็นผู้มีถิ่นที่อยู่ในสหรัฐอเมริกา อาจดำเนินการอนุญาโตตุลาการในมณฑลที่คุณอาศัยอยู่ในขณะยื่นฟ้อง สำหรับบุคคลที่อาศัยอยู่นอกสหรัฐอเมริกา อนุญาโตตุลาการจะต้องเริ่มต้นในรัฐแคลิฟอร์เนีย สหรัฐอเมริกา คุณและ Branch ตกลงที่จะส่งต่อไปยังเขตอำนาจศาลส่วนบุคคลของศาลรัฐบาลกลางหรือรัฐใด ๆ ในเขตทางตอนเหนือของแคลิฟอร์เนียเพื่อบังคับให้อนุญาโตตุลาการ เพื่อระงับการดำเนินคดีเพื่อดำเนินการอนุญาโตตุลาการ หรือเพื่อยืนยัน แก้ไข ยกเลิก หรือถือเป็นการตัดสินในคำชี้ขาดที่ตัดสินโดยอนุญาโตตุลาการ
ค่าใช้จ่ายของอนุญาโตตุลาการ: การชำระค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการ และค่าใช้จ่ายทั้งหมดที่กำหนดโดย AAA จะอยู่ภายใต้กฎของ AAA โดยมีเงื่อนไขว่าหากคุณเริ่มการอนุญาโตตุลาการต่อ Branch และมูลค่าของการบรรเทาทุกข์เท่ากับหนึ่งหมื่นดอลลาร์ ($10,000) หรือน้อยกว่า จากนั้น Branch จะทำการชำระเงินล่วงหน้าสำหรับค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการและค่าใช้จ่ายที่กำหนดโดย AAA (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) หากสถานการณ์ในคำพิพากษาก่อนหน้ามีผลบังคับใช้ แต่มูลค่าของการบรรเทาทุกข์นั้นมากกว่าหนึ่งหมื่นดอลลาร์ ($10,000) และคุณแสดงให้อนุญาโตตุลาการเห็นว่าค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวจะแพงกว่าการดำเนินคดีของศาลอย่างห้ามไม่ได้ Branch จะจ่ายค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวที่อนุญาโตตุลาการพิจารณาว่าจำเป็นเพื่อป้องกันไม่ให้การตัดสินโดยอนุญาโตตุลาการมีราคาแพงกว่าการพิจารณาคดีของศาลอย่างห้ามไม่ได้ (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) ในกรณีที่อนุญาโตตุลาการพิจารณาว่าการเรียกร้องทั้งหมดที่คุณยืนยันในการอนุญาโตตุลาการนั้นไม่สำคัญตามหลักวิธีพิจารณาความแพ่งของรัฐบาลกลาง 11 คุณตกลงที่จะคืนเงินให้แก่ Branch สำหรับค่าธรรมเนียมและค่าใช้จ่ายทั้งหมดดังกล่าวที่ Branch จ่ายให้และที่คุณจะต้องจ่ายภายใต้กฎ AAA
การสละสิทธิ์การดำเนินคดีแบบกลุ่ม: คุณเข้าใจและตกลงว่าคุณและ Branch แต่ละฝ่ายจะตัดสินโดยอนุญาโตตุลาการในความสามารถส่วนบุคคลของคุณ ไม่ใช่ในฐานะตัวแทนหรือสมาชิกของกลุ่ม ซึ่งหมายความว่าคุณและ Branch ไม่สามารถเข้าร่วมการฟ้องร้องกับบุคคลหรือนิติบุคคลอื่นใด และจะไม่มีอำนาจในการโต้แย้งใด ๆ ที่จะได้รับการตัดสินโดยอนุญาโตตุลาการโดยใช้วิธีการดำเนินคดีแบบกลุ่ม หากศาลหรืออนุญาโตตุลาการใด ๆ พิจารณาว่าการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่มนี้เป็นโมฆะหรือไม่สามารถบังคับใช้ได้ไม่ว่าด้วยเหตุผลใด ๆ หรือว่าอนุญาโตตุลาการสามารถดำเนินคดีแบบกลุ่มได้ ให้ถือว่าบทบัญญัติอนุญาโตตุลาการในหัวข้อนี้เป็นไม่มีผลและถือเป็นโมฆะโดยสิ้นเชิงและคู่สัญญาจะถือว่าไม่ได้ตกลงที่จะใช้อนุญาโตตุลาการตัดสินข้อพิพาท
ข้อยกเว้น: แม้ว่าคู่สัญญาจะตัดสินใจแก้ไขข้อพิพาททั้งหมดผ่านทางอนุญาโตตุลาการ ฝ่ายใดฝ่ายหนึ่งอาจดำเนินการในศาลของรัฐหรือรัฐบาลกลางเพื่อปกป้องสิทธิ์ในทรัพย์สินทางปัญญาของตน (หมายถึงสิทธิบัตร ลิขสิทธิ์ สิทธิ์ทางศีลธรรม เครื่องหมายการค้า และความลับทางการค้า แต่ไม่ใช่สิทธิความเป็นส่วนตัวหรือการเผยแพร่) คู่สัญญาทั้งสองฝ่ายอาจขอความช่วยเหลือในศาลคดีมโนสาเร่สำหรับข้อพิพาทหรือข้อเรียกร้องที่อยู่ในขอบเขตของเขตอำนาจศาลของศาลนั้น
สิทธิ์ในการเลือกไม่ใช้: คุณมีสิทธิ์ที่จะเลือกไม่ใช้และไม่ผูกพันตามบทบัญญัติอนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการส่งหนังสือแจ้งการตัดสินใจของคุณเป็นลายลักษณ์อักษรเพื่อเลือกไม่ใช้ไปยังที่อยู่ต่อไปนี้: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 ต้องส่งหนังสือแจ้งภายใน 30 วันนับจากวันที่ 15 พฤศจิกายน 2018 หรือการใช้บริการ Discovery ครั้งแรกของคุณไม่ว่าจะเป็นอย่างใดในภายหลัง มิฉะนั้นคุณจะถูกผูกมัดในการใช้อนุญาโตตุลาการตัดสินข้อพิพาทตามข้อกำหนดของย่อหน้าเหล่านั้น หากคุณเลือกไม่ใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ Branch ก็จะไม่ถูกผูกมัดโดยบทบัญญัติเช่นเดียวกัน
การเปลี่ยนแปลงในหัวข้อนี้: Branch จะแจ้งให้ทราบล่วงหน้าสามสิบ (30) วันเกี่ยวกับการเปลี่ยนแปลงใด ๆ ที่มีผลต่อเนื้อหาของหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการอัปเดตข้อกำหนดเหล่านี้ ส่งข้อความถึงคุณ หรือแจ้งให้คุณทราบเมื่อคุณใช้บริการ Discovery การแก้ไขจะมีผลในสามสิบ (30) วันหลังจากที่มีการอัปเดตข้อกำหนดเหล่านี้หรือส่งถึงคุณ
การเปลี่ยนแปลงในหัวข้อนี้จะมีผลในอนาคตเฉพาะกับการเรียกร้องที่เกิดขึ้นหลังจากวันที่สามสิบ (30) หากศาลหรืออนุญาโตตุลาการตัดสินว่าหัวข้อย่อยนี้เกี่ยวกับ "การเปลี่ยนแปลงหัวข้อนี้" ไม่สามารถบังคับใช้ได้หรือใช้ได้ หัวข้อย่อยนี้จะถูกตัดออกจากหัวข้อที่มีชื่อว่า "อนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม" และศาลหรืออนุญาโตตุลาการจะใช้หัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแรกที่มีอยู่หลังจากที่คุณเริ่มใช้บริการ Discovery
ประกาศทางกฎหมาย
กฎหมายที่บังคับใช้ ข้อกำหนดเหล่านี้และทุกเรื่องที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้จะอยู่ภายใต้กฎหมายของรัฐแคลิฟอร์เนีย โดยไม่คำนึงถึงความขัดแย้งของบทบัญญัติกฎหมาย ไม่รวมอนุสัญญาสหประชาชาติว่าด้วยสัญญาการขายสินค้าระหว่างประเทศ
สถานที่ การดำเนินการทางกฎหมายหรือการดำเนินการใด ๆ ที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้และไม่อยู่ภายใต้การตัดสินของอนุญาโตตุลาการจะต้องดำเนินการเฉพาะในศาลของรัฐหรือรัฐบาลกลางที่ตั้งอยู่ในเขตทางตอนเหนือของแคลิฟอร์เนีย คุณและ Branch ตกลงที่จะส่งไปยังเขตอำนาจศาลเหล่านั้นในการดำเนินการทางกฎหมายหรือการดำเนินการดังกล่าวและตกลงว่าสถานที่นั้นเหมาะสม
บริการของกระบวนการ คุณตกลงที่จะยอมรับบริการของกระบวนการทางไปรษณีย์ และขอสละสิทธิ์การป้องกันเขตอำนาจศาลและสถานที่ใด ๆ และทั้งหมดที่มี
ไม่มีการสละสิทธิ์ ความล้มเหลวของเราในการบังคับใช้สิทธิ์หรือบทบัญญัติใด ๆ ในข้อกำหนดเหล่านี้จะไม่ถือเป็นการสละสิทธิ์หรือบทบัญญัติดังกล่าวเว้นแต่เราจะรับทราบและตกลงเป็นลายลักษณ์อักษร
การมอบหมาย ข้อกำหนดเหล่านี้ไม่สามารถมอบหมาย โอน หรืออนุญาติช่วงต่อได้โดยคุณยกเว้นได้รับความยินยอมเป็นลายลักษณ์อักษรล่วงหน้าจาก Branch Branch อาจโอนและมอบหมายสิทธิ์และภาระผูกพันใด ๆ ภายใต้ข้อกำหนดเหล่านี้ได้อย่างอิสระและไม่ต้องได้รับความยินยอม
อายุความ:คุณยอมรับว่าไม่ว่าพระราชบัญญัติหรือกฎหมายใด ๆ ที่ขัดแยัง การเรียกร้องใด ๆ ที่เกิดจากหรือเกี่ยวข้องกับบริการ Discovery จะต้องเริ่มภายในหนึ่ง (1) ปีหลังจากสาเหตุของการดำเนินการเกิดขึ้น มิฉะนั้นสาเหตุของการกระทำดังกล่าวจะถูกระงับอย่างถาวร แม้ว่าจะกล่าวมาข้างต้น อายุความนี้จะไม่มีผลบังคับใช้กับผู้ที่อาศัยอยู่ในนิวเจอร์ซี่
หัวเรื่อง: หัวเรื่องของข้อกำหนดเหล่านี้มีไว้เพื่อความสะดวกเท่านั้นและไม่มีผลทางกฎหมายหรือสัญญา
ข้อตกลงทั้งหมด ข้อกำหนดเหล่านี้พร้อมกับนโยบายความเป็นส่วนตัวของ Discovery และประกาศทางกฎหมายอื่น ๆ หรือข้อกำหนดและเงื่อนไขเพิ่มเติมหรือนโยบายที่ควบคุมการใช้บริการ Discovery จะถือเป็นข้อตกลงทั้งหมดระหว่างคุณและ Branch ที่เกี่ยวข้องกับบริการ Discovery ยกเว้นที่ระบุไว้อย่างชัดเจนในที่นี้ หากบทบัญญัติใด ๆ ของข้อกำหนดถือว่าไม่ถูกต้องโดยศาลที่มีเขตอำนาจศาลที่มีอำนาจการ ไม่ถูกต้องของบทบัญญัติดังกล่าวจะไม่ส่งผลต่อความถูกต้องของบทบัญญัติที่เหลืออยู่ของข้อกำหนดซึ่งจะยังคงมีผลบังคับใช้อย่างสมบูรณ์
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรป ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: นอกจากนี้คุณยังได้รับความคุ้มครองที่มอบให้โดยบทบัญญัติบังคับของกฎหมายในประเทศที่คุณอาศัยอยู่ เราทั้งสองตกลงที่จะส่งไปยังเขตอำนาจศาลที่ไม่ผูกขาดของศาลแห่งรัฐแคลิฟอร์เนีย ซึ่งหมายความว่าคุณอาจอ้างสิทธิ์ในการบังคับใช้สิทธิ์การคุ้มครองผู้บริโภคของคุณที่เกี่ยวข้องกับข้อกำหนดเหล่านี้ในแคลิฟอร์เนียหรือในประเทศในสหภาพยุโรปที่คุณอาศัยอยู่ หากคุณอาศัยอยู่ในสหภาพยุโรป คณะกรรมาธิการยุโรปจะจัดหาแพลตฟอร์มการระงับข้อพิพาทออนไลน์ซึ่งคุณสามารถเข้าถึงได้ที่นี่: https://ec.europa.eu/consumers/odr เราไม่ได้มีส่วนร่วมในแพลตฟอร์มนี้ดังนั้นหากคุณต้องการแจ้งให้เราทราบโปรดติดต่อเรา
การติดต่อกับเรา
หากคุณมีคำถามหรือข้อเสนอแนะเกี่ยวกับข้อกำหนดเหล่านี้โปรดติดต่อเราได้ที่:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
หรือโดยอีเมลที่ info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
หรือโดยอีเมลที่ info@branch.io
Terma & Syarat Discovery Pengguna Akhir
Terakhir dikemas kini 11 hb Jun 2020
Pengenalan
Branch Metrics, Inc. ("Branch," "kami" atau "kita"), menyediakan perkhidmatan penemuan ("Discovery Services"), yang memungkinkan pembangun aplikasi mudah alih menggunakan Discovery Services ("Pelanggan" kami) untuk menyediakan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasinya, yang memberi pengguna akhir mereka ("Pengguna" atau "Para pengguna") akses mudah untuk menyempurnakan tindakan (misalnya, untuk mengenal pasti restoran yang berdekatan). Dengan menyetujui Terma ini atau menggunakan Discovery Services dalam aplikasi yang telah mengintegrasikan Discovery Services, anda bersetuju untuk terikat dengan Terma & Syarat Discovery Pengguna Akhir ini ("Terma"). Dengan menyetujui Terma ini, anda menjamin bahawa anda diberi kuasa untuk bersetuju dengan Terma ini. JIKA ANDA TIDAK BERSETUJU DENGAN TERMA & SYARAT DISCOVERY PENGGUNA AKHIR INI, JANGAN MENGGUNA FUNGSI PERTANYAAN KANDUNGAN DALAM APLIKASI YANG MENGGUNAKAN PERKHIDMATAN DISCOVERY KAMI.
NOTIS PENTING: TERMA INI TERTAKLUK KEPADA TIMBANG TARA MENGIKAT DAN PENEPIAN HAK TINDAKAN KELAS. SILA BACA DENGAN TELITI.
Semua rujukan kepada "anda" atau "milik anda", sebagaimana yang terpakai, bermaksud orang yang mengakses, menggunakan, dan/atau mengambil bahagian dalam Discovery Services dengan cara apa pun, dan setiap waris, pemegang serah hak, dan pengganti anda. Jika anda menggunakan Discovery Services atas nama entiti, anda menyatakan dan menjamin bahawa anda mempunyai kuasa untuk mengikat entiti tersebut, penerimaan Terma anda akan dianggap sebagai penerimaan oleh entiti tersebut, dan "anda" dan "milik anda" di sini akan merujuk kepada entiti itu, pengarah-pengarah, para pegawai, para pekerja, dan para ejennya.
Kami boleh membuat perubahan pada Terma ini dari semasa ke semasa. Apabila kami melakukannya, kami akan meminda tarikh "Terakhir dikemas kini" yang diberikan di atas. Tanggungjawab anda adalah untuk menyemak Terma ini dengan kerap dan terus kekal termaklum tentang perubahan terhadapnya. Versi Terma semasa akan menggantikan semua versi sebelumnya. Anda bersetuju bahawa penggunaan berterusan aplikasi yang menggunakan Discovery Services kami setelah perubahan tersebut diterbitkan akan dianggap penerimaan anda terhadap Terma semakan.
Harap maklum bahawa Terma ini hanya terpakai untuk Discovery Services. Branch turut menawarkan laman web dan perkhidmatan lain, beberapa di antaranya boleh diakses oleh Pengguna yang klik pautan Branch atau berinteraksi dengan aplikasi atau laman web Pelanggan atau entiti lain. Untuk terma yang terpakai di laman web Branch dan perkhidmatan Branch yang lain, termasuk perkhidmatan yang boleh diakses oleh Pengguna melalui Discovery Services, sila semak terma Branch yang disiarkan disini. Anda juga harus menyemak apa-apa terma dan syarat yang mungkin dikenakan oleh Pelanggan atau entiti lain kepada anda melalui penggunaan aplikasi atau laman webnya oleh anda.
KELAYAKAN
Discovery Services tidak boleh digunakan oleh mana-mana orang yang berumur bawah 13 tahun (dan dalam bidang kuasa tertentu berumur bawah 16 tahun). Dengan menggunakan Discovery Services, anda menyatakan dan menjamin bahawa anda berusia sekurang-kurangnya 13 tahun, atau lebih tua, jika undang-undang menghendaki anda lebih tua untuk Branch menyediakan Discovery Services kepada anda tanpa persetujuan ibu bapa.
LESEN UNTUK MENGGUNAKAN DISCOVERYSERVICES
Tertakluk pada pematuhan anda terhadap terma dan syarat ini, Branch memberikan anda lesen terhad, seluruh dunia, tidak boleh dipindah milik, tidak eksklusif, dan boleh dibatalkan untuk menggunakan Discovery Services. Hak anda untuk menggunakan Discovery Services dibatasi oleh semua terma dan syarat yang dinyatakan dalam Terma ini, dan apa-apa terma lain yang mungkin dikenakan kepada anda oleh Pelanggan kami.
PENGGUNAAN DISCOVERY SERVICES; DASAR DAN SEKATANKAMI
Anda bertanggung jawab sepenuhnya atas apa-apa kandungan dan bahan lain yang anda kirimkan dalam pertanyaan, atau untuk maklumat yang sebaliknya anda hantar melalui atau dengan Discovery Services. Anda bersetuju bahawa dalam menggunakan Discovery Services anda akan:
- mematuhi semua undang-undang yang terpakai, termasuk, tanpa batasan, undang-undang privasi, undang-undang harta intelek, undang-undang antispam dan keperluan peraturan;
- tidak menghantar apa-apa bahan yang mengandungi virus perisian atau apa-apa kod komputer lain, fail, atau program yang dirancang untuk mengganggu, memusnah, atau membatasi fungsi mana-mana perisian komputer atau perkakasan atau peralatan telekomunikasi;
- tidak mengganggu atau menggendala Discovery Services atau pelayan atau rangkaian yang tersambung ke Discovery Services, atau tidak mematuhi mana-mana keperluan, prosedur, dasar, atau peraturan rangkaian yang tersambung ke Discovery services;
- tidak membangunkan, menyokong, atau menggunakan apa-apa alat berautomatik (mis. robot, lelabah) untuk mengakses atau menggunakan Discovery Services atau mengikis Discovery Services atau sebaliknya menyalin data daripada Discovery Services;
- tidak memintas atau melumpuhkan apa-apa pengurusan hak digital, peraturan penggunaan, atau ciri-ciri lain Discovery Services;
- tidak melakukkan kejuruteraan terbalik, menyah susun, menyah pasang, menerangkan, atau menyahkod, atau sebaliknya cuba mendapatkan kod sumber untuk Discovery Services atau apa-apa teknologi yang berkaitan yang bukan sumber terbuka; dan
- tidak terlibat dalam "manipulasi", "replikasi", atau sebaliknya meniru penampilan atau fungsi Discovery Services.
Anda mengakui dan bersetuju bahawa penggunaan Discovery Services bergantung pada akses kepada perkhidmatan telekomunikasi dan Internet. Anda bertanggung jawab sepenuhnya untuk memperoleh dan mengekalkan semua perkhidmatan telekomunikasi dan Internet dan perkakasan dan perisian lain yang diperlukan untuk mengakses dan menggunakan Discovery Services, termasuk, tanpa batasan, apa-apa dan semua kos, yuran, perbelanjaan, dan cukai apa-apa bentuk pun yang berkaitan dengan yang disebutkan di atas . Branch tidak bertanggungjawab atas apa-apa kehilangan atau kerosakan data, kehilangan komunikasi, atau apa-apa kehilangan atau kerosakan apa-apa bentuk pun yang timbul daripada perkhidmatan telekomunikasi dan Internet tersebut.
NOTA FOR PENDUDUK KESATUANEROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami akan melakukan yang terbaik untuk memastikan bahawa ketersediaan Discovery Services tidak terganggu dan transmisi tidak bebas ralat. Namun, kerana sifat Internet, ini tidak dapat dijamin. Juga, akses anda ke Discovery Services juga kadang-kala digantung atau disekat untuk membolehkan pembaikan, penyelenggaraan, atau pengenalan kemudahan atau perkhidmatan baharu. Kami akan berusaha mengehadkan kekerapan dan jangka masa apa-apa penggantungan atau sekatan tersebut.
PENAMATAN
Anda mengakui dan bersetuju bahawa Branch, mengikut budi bicara mutlaknya, boleh menghentikan penyediaan Discovery Services tanpa notis terlebih dahulu untuk apa-apa alasan pada bila-bila masa. Anda bersetuju bahawa Branch tidak akan bertanggungjawab kepada anda atas pemberhentian oleh Branch. Seksyen yang mengikut sifat mereka secara munasabah dijangka akan kekal dalam penamatan atau tamat tempoh Terma ini, termasuk tetapi tidak terhad kepada Seksyen Penamatan, Dasar Privasi & Hak Data, Hak Proprietari, Had Liabiliti, Timbang Tara dan Penepian Tindakan Kelas, dan Notis Undang-undang.
DASAR PRIVASI & HAK DATA
Anda mengakui bahawa anda telah menerima, membaca dan memahami Dasar Privasi Discovery. Dengan menyetujui Terma ini, anda bersetuju untuk pengumpulan, penggunaan dan pendedahan data Branch, termasuk, jika berkenaan, data peribadi, seperti yang diterangkan dalam Dasar Privasi Discovery kami, termasuk untuk menghantar iklan kepada anda dan untuk menyesuaikan hasil kandungan kepada anda.
Anda memberi kepada Branch lesen seluruh dunia, tidak eksklusif, boleh disublesen, boleh dipindah milik untuk menggunakan, menyalin, mengubah, mengedar, menerbit, memproses, dan/atau menjadikanya tanpa nama, maklumat dan kandungan yang dikumpulkan melalui Discovery Services termasuk tanpa batasan untuk (a) menyediakan, mengekal, mengoptimum dan meningkatkan Discovery Services; (b) mejalankan penyelidikan; (c) menganalisis dan mengumpul data anda (termasuk data tanpa nama) dengan data pengguna lain, data agregat tersebut ialah "Data Gabungan"; (d) menggunakan Data Gabungan tersebut untuk melakukan penyelidikan dan mencipta data dan produk dan perkhidmatan analitik, termasuk untuk membolehkan Pelanggan menyesuaikan kandungan, iklan, atau aplikasinya berdasarkan maklumat yang dikumpulkan melalui Discovery Services; dan (d) seperti yang dinyatakan dalam Dasar Privasi Discovery. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PAUTAN DAN KANDUNGAN PIHAKKETIGA
Discovery Services boleh memapar atau mengandungi pautan ke, produk, perkhidmatan, aplikasi dan laman web pihak ketiga. Segala pendapat, nasihat, pernyataan, perkhidmatan, tawaran, atau maklumat lain yang merupakan sebahagian daripada kandungan yang dinyatakan, dikarang, atau disediakan oleh pengguna lain atau pihak ketiga lain di Discovery Services, atau yang dapat diakses melalui atau mungkin terletak menggunakan Discovery Services (secara kolektif, "Kandungan Pihak Ketiga") adalah daripada pengarang atau pengeluar masing-masing dan bukan daripada Branch atau pemegang-pemegang saham, pengarah-pengarah, para pegawai, para pekerja, para ejen, atauwakil-wakilnya. Branch tidak mengawal Kandungan Pihak Ketiga dan tidak menjamin ketepatan, integriti atau kualiti Kandungan Pihak Ketiga tersebut. Branch tidak bertanggungjawab atas prestasi, tidak menyokong, dan tidak bertanggungjawab atau dipertanggungjawabkan untuk, Kandungan Pihak Ketiga atau apa-apa maklumat atau bahan yang diiklankan dalam Kandungan Pihak Ketiga. Dengan menggunakan Discovery Services anda boleh terdedah kepada kandungan yang menyinggung perasaan, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggungjawab atau dipertanggungjawabkan, secara langsung atau tidak langsung, atas apa-apa kerosakan atau kerugian yang disebabkan oleh anda kerana penggunaan atau kebergantungan anda terhadap apa-apa barangan, perkhidmatan, atau maklumat yang terdapat pada atau melalui perkhidmatan mana-mana pihak ketiga atau Kandungan Pihak Ketiga. Adalah menjadi tanggungjawab anda untuk menilai maklumat, pendapat, nasihat, atau kandungan lain yang tersedia di dan melalui Discovery Srvices.
Branch boleh meningkatkan hasil carian tertentu berdasarkan pengaturan dengan pihak ketiga ("Hasil Carian Tajaan") yang mungkin muncul sebagai hasil pertama atau lebih dalam apa-apa carian tertentu. Hasil Carian Tajaan muncul sebagai hasil algoritma yang diguna pakai oleh Branch. Branch tidak membuat apa-apa pernyataan bahawa Hasil Carian Tajaan akan menjadi yang paling sesuai dengan keperluan pengguna tertentu.
Kami boleh mengubah atau menghentikan mana-mana Discovery Services, dan anda bersetuju bahawa kami tidak berkewajipan untuk menyimpan, memelihara, atau memberikan anda salinan mana-mana kandungan atau maklumat yang anda atau orang lain berikan, kecuali setakat yang diperlukan oleh undang-undang yang terpakai dan sebagai dinyatakan dalam Dasar Privasi Discovery.
HAK PROPRIETARI
Branch dan pemberi lesennya secara eksklusif memiliki semua hak, tajuk dan kepentingan dalam dan kepada Discovery Services, termasuk semua harta intelek dan hak proprietari. Anda mengakui bahawa Discovery Services dilindungi oleh hak cipta, tanda dagang, dan undang-undang lain di Amerika Syarikat dan negara lain. Anda bersetuju untuk tidak membuang, mengubah atau mengaburi hak cipta, tanda dagang, tanda perkhidmatan atau notis hak proprietari lain yang terkandung atau disertakan dalam Discovery Services.
Branch boleh memberi anda mekanisme untuk memberikan maklum balas, cadangan, dan idea, jika anda memilih, tentang Discovery Services ("Maklum Balas"). Anda bersetuju bahawa Branch boleh, mengikut budi bicara mutlaknya, menggunakan Maklum Balas yang anda berikan kepada Branch dengan apa-apa cara pun, termasuk peningkatan dan pengubahsuaian pada Discovery Services pada masa akan datang. Anda dengan ini memberikan kepada Branch dan pemegang serah haknya lesen yang berterusan, seluruh dunia, sepenuhnya boleh dipindah milik, boleh disublesen, dibayar penuh, tidak boleh dibatalkan, lesen bebas royalti untuk mengguna, menghasil semula, mengubah suai, mencipta karya terbitan daripada, mengedar, dan memaparkan Maklum balas dalam apa-apa cara untuk tujuan apa pun, dalam mana-mana media, perisian, atau teknologi apa -apa bentuk pun yang kini tersedia atau dibangunkan pada masa akan datang, tanpa ada apa-apa kewajipan untuk memberikan atribusi atau pampasan kepada anda atau mana-mana pihak ketiga. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PENAFIAN WARANTI
Discovery Services disediakan "SEBAGAIMANA ADANYA", tanpa apa-apa bentuk waranti. TANPA MENGEHADKAN PERKARA DI ATAS, BRANCH DENGAN JELASMENAFIKAN APA-APA WARANTI KEBOLEHDAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, KESERONOKAN TENANG, TANPAPELANGGARAN, ATAU KETEPATAN DATA, DAN APA-APA WARANTI YANG TIMBUL DARIPADA URUSAN ATAU PENGGUNAANPERDAGANGAN. Branch tidak menjamin ketepatan, kesempurnaan, atau manfaat Discovery Services. Anda mengguna dan mempercayakan Discovery Services atas risiko anda sendiri. SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN PENGECUALIAN WARANTI TERTENTU DALAM KEADAAN TERTENTU. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI.
HAD LIABILITI
SETAKAT MAKSIMUM YANG DIBENARKAN OLEH UNDANG-UNDANG DAN WALAU APA PUN YANG BERTENTANGAN, BRANCH TIDAK AKAN DPERERTANGGUNGJAWABKAN DI BAWAH APA-APA KONTRAK, KECUAIAN, TORT, LIABILITI KETAT, PELANGGARAN ATAU TEORI UNDANG-UNDANG ATAU SAKSAMA LAIN UNTUK APA-APA KEHILANGAN PENGGUNAAN DISCOVERY SERVICES ATAU APA-APA KEROSAKAN DALAM APA-APA BENTUK SEKALIPUN, SAMA ADA ganti rugi langsung, tidak langsung, sampingan, khas, berbangkit, atau teladan, termasuk tetapi tidak terhad kepada kerugian keuntungan, nama baik, penggunaan, data, atau kerugian tak ketara yang lain (walaupun Branch telah dinasihati tentang kemungkinan kerosakan tersebut), akibat penggunaan DISCOVERY Services oleh anda.
HAD LIABILITI INI IALAH SEBAHAGIAN DARIPADA ASAS TAWAR-MENAWAR ANTARA ANDA DAN BRANCH DAN HENDAKLAH TERPAKAI BAGI SEMUA TUNTUTAN LIABILITI (CONTOHNYA WARANTI, TORT, KECUAIAN, KONTRAK, UNDANG-UNDANG) DAN JUGA JIKA BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN APA-APA KEROSAKAN TERSEBUT.
SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN HAD ATAU PENGECUALIAN LIABILITI. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI. HAD PERUNTUKAN LIABILITI INI HENDAKLAH TERPAKAI SEPENUHNYA KEPADA PENDUDUK NEW JERSEY.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami tidak akan bertanggungjawab atas (i) kerugian yang tidak disebabkan oleh apa-apa pelanggaran di pihak kami, atau (ii) apa-apa kerugian perniagaan (termasuk kehilangan keuntungan, hasil, kontrak, simpanan yang dijangkakan, data, nama baik atau perbelanjaan yang terbazir), atau (iii) apa-apa kerugian tidak langsung atau berbangkit yang tidak dapat diramalkan kepada anda dan kami apabila anda mula menggunakan Discovery Services. Kami tidak akan dipertanggungjawabkan atas apa-apa kelewatan atau kegagalan untuk mematuhi kewajipan kami di bawah syarat-syarat ini jika kelewatan atau kegagalan timbul daripada apa-apa sebab yang berada di luar kawalan munasabah kami. Undang-undang sesetengah negara tidak membenarkan sesetengah atau semua batasan yang diterangkan di atas. Jika undang-undang ini terpakai kepada anda, sesetengah atau semua batasan di atas mungkin tidak terpakai kepada anda dan anda mungkin mempunyai hak tambahan.
TIMBANG TARA DANPENEPIAN TINDAKAN KELAS
ANDA HENDAKLAH MEMBACA BAHAGIAN INI DENGAN TELITI, KERANA IA BOLEH MENJEJASKAN HAK UNDANG-UNDANG ANDA DENGAN KETARA, TERMASUK HAK ANDA UNTUK MEMFAILKAN TUNTUTAN MAHKAMAH DI MAHKAMAH.
Skop: Anda dan Branch bersetuju bahawa Terma ini menjejaskan perdagangan antara negeri dan bahawa Akta Timbang Tara Persekutuan mentadbir urus tafsiran dan penguatkuasaan peruntukan timbang tara ini. Bahagian ini bertujuan untuk ditafsirkan secara umum dan mentadbir urus apa-apa dan semua pertikaian antara kita termasuk tetapi tidak terhad kepada tuntutan yang timbul daripada atau berkaitan dengan mana-mana aspek hubungan antara kita, sama ada berdasarkan kontrak, tort, statut, penipuan, salah tafsir atau mana-mana teori undang-undang lain; tuntutan yang timbul sebelum Terma ini atau mana-mana perjanjian terdahulu (termasuk, tetapi tidak terhad kepada, tuntutan yang berkaitan dengan pengiklanan); dan tuntutan yang mungkin timbul selepas penamatan Terma ini. Satu-satunya pertikaian yang dikecualikan daripada larangan yang umum ini ialah litigasi harta intelek tertentu dan tuntutan mahkamah kecil, seperti yang diperuntukkan di bawah.
Penyelesaian PertikaianAwal: Anda boleh menghubungi kami di info@branch.io untuk menangani apa-apa kebimbangan yang mungkin anda ada tentang Discovery Services. Branch boleh menyelesaikan kebanyakan kebimbangan dengan cepat dengan para pengguna kami berpuas hati. Anda dan Branch bersetuju untuk menguna usaha terbaik melalui proses penyelesaian pertikaian dalaman Branch untuk menyelesaikan apa-apa pertikaian, tuntutan, persoalan, atau perselisihan dan mengikut serta dalam rundingan niat baik, yang hendaklah menjadi syarat kepada mana-mana pihak yang memulakan tuntutan mahkamah atau timbang tara.
Timbang Tara Mengikat: Jika pihak-pihak tidak mencapai persetujuan atas penyelesaian dalam tempoh tiga puluh (30) hari dari masa penyelesaian pertikaian tidak rasmi dimulakan di bawah peruntukan penyelesaian pertikaian awal, maka mana-mana pihak boleh memulakan arbitras mengikat sebagai satu-satunya cara untuk menyelesaikan tuntutan, tertakluk kepada pengecualian dan terma yang dinyatakan di bawah. Kecuali seperti yang dinyatakan di bawah, apa-apa tuntutan yang mungkin anda ada terhadap Branch mesti diselesaikan melalui timbang tara mengikat sebelum Persatuan Timbang Tara Amerika ("AAA") menggunakan Peraturan Timbang Tara Pengguna, seperti yang diubahsuai oleh Terma ini, dan akan diturus tadbir oleh AAA dan diselesaikan oleh penimbang tara tunggal. Peraturan AAA boleh didapati dalam talian di www.adr.org atau dengan menghubungi AAA di talian 1-800-778-7879. Penimbang tara terikat dengan Syarat di sini.
Penimbang tara, dan bukan mana-mana mahkamah atau agensi persekutuan, negeri atau tempatan, hendaklah mempunyai kuasa eksklusif untuk menyelesaikan semua pertikaian yang timbul daripada atau berkaitan dengan tafsiran, kebolehgunaan, penguatkuasaan atau pembentukan Terma ini, termasuk, tetapi tidak terhad kepada apa-apa tuntutan bahawa semua atau mana-mana bahagian Terma ini tidak sah atau boleh batal, atau sama ada tuntutan tertakluk kepada timbang tara. Penimbang tara diberi kuasa untuk memberikan apa-apa pelepasan boleh didapati di mahkamah di bawah undang-undang atau dalam ekuiti. Award penimbang tara hendaklah ditulis, dan mengikat pihak-pihak itu dan boleh difailkan sebagai penghakiman di mana-mana mahkamah yang mempunyai bidang kuasa yang kompeten.
Anda memahami dan bersetuju bahawa dengan memasuki Terma ini, anda dan Branch masing-masing mengetepikan hak untuk perbicaraan juri atau perbicaraan di hadapan hakim di mahkamah awam. Jika tiada peruntukan timbang tara ini, anda dan Branch mungkin mempunyai hak atau peluang untuk membawa pertikaian di mahkamah, di hadapan hakim atau juri, dan/atau untuk mengambil bahagian atau diwakili dalam kes yang dimasukkan di mahkamah oleh orang lain (termasuk tindakan kelas). Hak-hak lain yang tersedia untuk anda jika anda ke mahkamah, seperti hak untuk membuat rayuan dan jenis penemuan tertentu, mungkin lebih terhad atau mungkin juga diketepikan.
Jika anda seorang penduduk Amerika Syarikat, timbang tara boleh berlaku di daerah di mana anda tinggal pada masa pemfailan. Untuk individu yang menetap di luar Amerika Syarikat, timbang tara hendaklah dimulakan di Negeri California, Amerika Syarikat. Anda dan Branch selanjutnya bersetuju untuk menyerahkan kepada bidang kuasa peribadi mana-mana mahkamah persekutuan atau negeri di Daerah Utara California untuk mewajibkan timbang tara, untuk menangguh prosiding sementara menunggu timbang tara, atau untuk mengesahkan, mengubahsuai, mengosongkan, atau memasuki penghakiman ke atas award yang dimasukkan oleh penimbang tara.
Kos Penimbangtaraan: Pembayaran semua kos dan perbelanjaan pemfailan, pentadbiran, dan penimbang tara yang dikenakan oleh AAA akan ditadbir urus oleh peraturan AAA, dengan syarat bahawa jika anda memulakan timbang tara terhadap Branch dan nilai pelepasan yang dicari ialah sepuluh ribu dolar ($10,000) atau kurang, maka Branch akan memajukan semua kos dan perbelanjaan pemfailan, pentadbiran dan timbang tara yang dikenakan oleh AAA (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Jika keadaan dalam ayat sebelumnya terpakai, tetapi nilai pelepasan yang dicari adalah lebih daripada sepuluh ribu dolar ($10,000) dan anda menunjukkan kepada penimbang tara bahawa kos dan perbelanjaan tersebut akan menjadi lebih mahal daripada prosiding mahkamah, kemudian Branch akan membayar amaun apa-apa kos dan perbelanjaan yang ditentukan oleh penimbang tara adalah perlu untuk menghalang timbang tara daripada menjadi lebih mahal daripada prosiding mahkamah (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Sekiranya penimbang tara menentukan bahawa semua tuntutan yang anda tegaskan dalam timbang tara adalah remeh mengikut Peraturan Persekutuan Prosedur Sivil 11, anda bersetuju untuk membayar balik Branch untuk semua kos dan perbelanjaan yang dibayar oleh Branch dan bahawa anda berwajib membayar di bawah peraturan AAA.
Penepian Tindakan Kelas: ANDA MEMAHAMI DAN BERSETUJU BAHAWA ANDA DAN BRANCH AKAN MASING-MASING MENIMBANG TARA DALAM KAPASITI INDIVIDU ANDA, BUKAN SEBAGAI WAKIL ATAU AHLI SUATU KELAS. Ini bermakna anda dan Branch tidak boleh menyertai tuntutan dengan mana-mana orang atau entiti lain, dan tidak akan ada kuasa untuk apa-apa pertikaian yang akan ditimbang tara atas dasar tindakan kelas. Jika mana-mana mahkamah atau penimbang tara menentukan bahawa pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini adalah tidak sah atau tidak boleh dikuatkuasakan atas apa-apa sebab atau timbang tara boleh diteruskan secara kelas, maka peruntukan timbang tara dalam seksyen ini hendaklah dianggap batal dan tidak sah secara keseluruhannya dan pihak-pihak hendaklah dianggap tidak bersetuju pada pertikaian timbang tara.
Pengecualian: Walau apa pun keputusan pihak-pihak itu untuk menyelesaikan semua pertikaian melalui timbang tara, mana-mana pihak boleh membawa tindakan ke mahkamah negeri atau persekutuan untuk melindungi hak harta inteleknya (bermaksud paten, hak cipta, hak moral, tanda dagangan, dan rahsia perdagangan, tetapi bukan hak privasi atau publisiti). Mana-mana pihak juga boleh mendapatkan pelepasan di mahkamah tuntutan kecil untuk pertikaian atau tuntutan dalam skop bidang kuasa mahkamah itu.
Hak untuk Menarik Diri: Anda mempunyai hak untuk menarik diri dan tidak terikat dengan peruntukan timbang tara dan pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini dengan menghantar notis bertulis tentang keputusan anda untuk menarik diri ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Notis mesti dihantar dalam tempoh 30 hari dari 15 November 2018, atau penggunaan pertama Discovery Services oleh anda, yang mana kemudian, jika tidak, anda akan terikat untuk pertikaian timbang tara mengikut terma-terma perenggan tersebut. Jika anda memilih untuk menarik diri daripada peruntukan timbang tara ini, Branch turut tidak akan terikat dengan peruntukan itu.
Perubahan pada Seksyen: Branch akan memberikan notis tiga puluh (30) hari tentang apa-apa perubahan yang menjejas kenyataan Timbang Tara dan Penepian Tindakan Kelas ini dengan mengemas kini Terma ini, menghantar mesej kepada anda, atau sebaliknya memberitahu anda apabila anda menggunakan Discovery Services. Pindaan akan berkuat kuasa tiga puluh (30) hari setelah dikemas kini Terma ini atau dihantar kepada anda.
Perubahan pada seksyen ini sebaliknya akan berlaku secara prospektif hanya untuk tuntutan yang timbul setelah hari ketiga puluh (30). Sekiranya mahkamah atau penimbang tara memutuskan bahawa subseksyen ini berkaitan "Perubahan Seksyen Ini" tidak dapat dilaksanakan atau sah, maka subseksyen ini akan dipisahkan daripada bahagian yang bertajuk "Timbang Tara dan Penepian Tindakan Kelas", dan mahkamah atau penimbang tara akan menguna pakai terlebih dahulu seksyen Timbang Tara dan Penepian Tindakan Kelas yang wujud selepas anda mula menggunakan Discovery Services.
NOTIS UNDANG-UNDANG
Undang-undang MentadbirUrus. Syarat-syarat ini dan semua perkara yang timbul dari atau berkaitan dengan Syarat-syarat ini akan diatur oleh undang-undang Negeri California, tanpa memgambil kira konflik peruntukan undang-undangnya; tidak termasuk Konvensyen Pertubuhan Bangsa-Bangsa Bersatu bekenaan Kontrak untuk Penjualan Barangan Antarabangsa.
Tempat. Apa-apa tindakan undang-undang atau prosiding yang timbul daripada atau berkaitan dengan Terma ini dan tidak tertakluk kepada timbang tara hendaklah dibawa secara eksklusif di mahkamah negeri atau persekutuan yang terletak di Daerah Utara California. Anda dan Branch dengan ini bersetuju untuk menyerahkan kepada bidang kuasa, dan bersetuju bahawa tempat adalah sesuai dalam, mahkamah tersebut dalam apa-apa tindakan atau prosiding undang-undang sedemikian.
Penghantaran Proses. Anda selanjutnya bersetuju untuk menerima penghantaran proses melalui pos, dan dengan ini mengetepikan mana-mana dan semua pembelaan bidang kuasa dan tempat sebaliknya tersedia.
Tiada Penepian. Kegagalan kami untuk menguatkuasakan apa-apa hak atau peruntukan dalam Terma ini tidak akan membentuk penepian hak atau peruntukan tersebut melainkan diakui dan dipersetujui oleh kami secara bertulis.
Penyerahan Hak. Terma ini tidak boleh diserah hak, dipindah milik atau disublesen oleh anda kecuali dengan persetujuan bertulis daripada Branch terlebih dahulu. Branch boleh memindahkan dan menyerah hak mana-mana hak dan kewajipannya di bawah Terma ini dengan bebas dan tanpa persetujuan.
Statut Batasan: Anda bersetuju bahawa tanpa mengira mana-mana statut atau undang-undang yang bertentangan, apa-apa tuntutan yang timbul daripada atau berkaitan dengan Discovery Services mesti bermula dalam tempoh satu (1) tahun selepas sebab tindakan timbul. Jika tidak, punca tindakan tersebut terhalang buat selamanya. Walau apa pun yang dinyatakan di atas, statut batasan ini tidak terpakai kepada penduduk New Jersey.
Tajuk Bahagian: Tajuk bahagian dalam Terma ini adalah untuk kemudahan sahaja dan tidak mempunyai kesan undang-undang atau kontrak.
Perjanjian Keseluruhan . Terma ini, bersama-sama dengan Dasar Privasi Discovery dan apa-apa notis undang-undang lain atau terma dan syarat atau dasar tambahan yang mentadbir urus penggunaan Discovery Services, akan membentuk perjanjian keseluruhan antara anda dan Branch berkenaan Discovery Services. Kecuali seperti yang dinyatakan dengan jelas di sini, jika mana-mana peruntukan Terma dianggap tidak sah oleh mahkamah yang mempunyai bidang kuasa yang kompeten, ketidaksahan peruntukan tersebut tidak akan menjejaskan kesahan peruntukan Terma yang selebihnya, yang akan kekal berkuat kuasa dan berkesan sepenuhnya.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Anda turut menikmati perlindungan yang diberikan kepada anda dengan peruntukan mandatori undang-undang negara tempat tinggal anda. Kami berdua bersetuju untuk menyerahkan kepada bidang kuasa bukan eksklusif mahkamah State of California, yang bermakna bahawa anda boleh membawa tuntutan untuk menguatkuasakan hak perlindungan pengguna anda berhubung dengan Terma ini di California atau di negara Kesatuan Eropah di mana anda tinggal. Jika anda tinggal di Kesatuan Eropah, Suruhanjaya Eropah menyediakan platform penyelesaian pertikaian dalam talian, yang boleh anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak mengambil bahagian dalam platform ini jadi jika anda ingin membawa sesuatu perkara kepada perhatian kami, sila hubungi kami.
MENGHUBUNGI KAMI
Jika anda mempunyai sebarang pertanyaan atau cadangan berkenaan Terma ini, sila hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
Syarat & KetentuanPengguna Akhir Discovery
Terakhir diperbarui 11 Juni 2020
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”), menyediakan layanan pencarian (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler menggunakan Layanan Discovery kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna” atau “Para Pengguna) akses sederhana untuk menyelesaikan tindakan (contohnya, untuk mengidentifikasi restoran terdekat). Dengan menyetujui Ketentuan ini atau menggunakan Layanan Discovery dalam aplikasi yang telah mengintegrasikan Layanan Discovery, Anda menyetujui untuk terikat dengan Syarat & Ketentuan Pengguna Akhir Discovery ini (“Ketentuan”). Dengan menyetujui Ketentuan ini, Anda menjamin bahwa Anda berwenang untuk menyetujui Ketentuan ini. JIKA ANDA TIDAK MENYETUJUI SYARAT & KETENTUAN PENGGUNA AKHIR DISCOVERY INI, JANGAN MENGGUNAKAN FUNGSI PERMINTAAN KONTEN DALAM APLIKASI YANG MENGGUNAKAN LAYANAN DISCOVERY KAMI.
PEMBERITAHUAN PENTING: KETENTUAN INI MENGACU PADA ARBITRASE MENGIKAT DAN PENGABAIAN HAK GUGATAN PERWAKILANKELOMPOK. HARAP BACA DENGAN SAKSAMA.
Semua penyebutan “Anda”, sebagaimana berlaku, berarti perorangan yang mengakses, menggunakan, dan/atau berpartisipasi dalam Layanan Discovery dengan cara apa pun, dan masing-masing pewaris, penerus, dan penerima kuasa Anda. Jika Anda menggunakan Layanan Discovery atas nama entitas, Anda menyatakan dan menjamin bahwa Anda memiliki wewenang untuk mengikat entitas tersebut, dan penerimaan Ketentuan oleh Anda akan dianggap sebagai penerimaan oleh entitas tersebut, dan “Anda” dalam Ketentuan ini akan mengacu pada entitas tersebut, direktur, pejabat, karyawan, dan agennya.
Kami dapat mengubah Ketentuan ini dari waktu ke waktu. Ketika kami melakukannya, kami akan merevisi tanggal “Terakhir diperbarui” yang tercantum di atas. Anda bertanggung jawab untuk sering meninjau Ketentuan ini dan tetap mengikuti perubahan terhadapnya. Versi dari Ketentuan yang berlaku pada saat tersebut akan menggantikan semua versi sebelumnya. Anda menyetujui bahwa dengan terus menggunakan aplikasi yang menggunakan Layanan Discovery kami setelah perubahan tersebut diumumkan, Anda akan menerima Ketentuan yang diubah tersebut.
Harap dicatat bahwa Ketentuan ini hanya berlaku bagi Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, beberapa mungkin dapat diakses oleh Pengguna yang mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web Pelanggan atau entitas lain. Untuk ketentuan yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Discovery, tinjau ketentuan Branch yang diposting di sini. Anda juga harus meninjau syarat dan ketentuan apa pun yang mungkin diberlakukan oleh Pelanggan atau entitas lain bagi Anda melalui penggunaan aplikasi atau situs webnya.
KELAYAKAN
Layanan Discovery tidak ditujukan bagi siapa pun yang berusia di bawah 13 tahun (dan pada yurisdiksi lain di bawah 16 tahun). Dengan menggunakan Layanan Discovery, Anda menyatakan dan menjamin bahwa Anda berusia minimal 13 tahun, atau lebih, jika hukum mewajibkan Anda berusia di atas 13 tahun agar Branch dapat menyediakan Layanan Discovery kepada Anda tanpa persetujuan orang tua.
LISENSI UNTUK MENGGUNAKAN LAYANANDISCOVERY
Jika Anda mematuhi syarat dan ketentuan ini, Branch memberikan lisensi terbatas, di seluruh dunia, tidak dapat dialihkan, noneksklusif, dan dapat dicabut kembali untuk menggunakan Layanan Discovery. Hak Anda untuk menggunakan Layanan Discovery dibatasi oleh semua syarat dan ketentuan yang tercantum dalam Ketentuan ini serta ketentuan lain yang dapat diberlakukan bagi Anda oleh Pelanggan kami.
PENGGUNAAN LAYANAN DISCOVERY KAMI; KEBIJAKAN DANPEMBATASAN
Anda sepenuhnya bertanggung jawab atas konten dan materi lain yang Anda serahkan dalam permintaan, atau informasi yang Anda kirimkan melalui atau dengan Layanan Discovery. Anda menyetujui bahwa dalam menggunakan Layanan Discovery, Anda:
- akan mematuhi seluruh hukum yang berlaku, termasuk namun tidak terbatas pada hukum privasi, hukum kekayaan intelektual, hukum antispam, dan persyaratan peraturan;
- tidak akan mengirimkan materi yang memuat virus perangkat lunak atau kode, file, atau program komputer lain yang dirancang untuk mengganggu, merusak, atau membatasi fungsi perangkat lunak atau perangkat keras atau peralatan telekomunikasi apa pun;
- tidak akan menghambat atau mengganggu Layanan Discovery atau server atau jaringan yang terhubung ke Layanan Discovery, atau melanggar persyaratan, prosedur, kebijakan, atau peraturan jaringan yang terhubung dengan Layanan Discovery;
- tidak akan mengembangkan, mendukung, atau menggunakan alat otomatis (misalnya, robot, laba-laba) untuk mengakses atau menggunakan Layanan Discovery atau menggeser Layanan Discovery atau menyalin data dari Layanan Discovery;
- tidak mengakali atau menonaktifkan manajemen hak digital, aturan penggunaan, atau fitur lain dari Layanan Discovery;
- tidak akan merekayasa balik, mendekompilasi, membongkar, memecahkan, atau mencoba untuk memperoleh kode sumber untuk Layanan Discovery atau teknologi terkait apa pun yang bukan merupakan sumber terbuka; dan
- tidak akan terlibat dalam “membingkai”, atau “mencerminkan” atau menyimulasikan tampilan atau fungsi Layanan Discovery.
Anda menyatakan dan menyetujui bahwa penggunaan Layanan Discovery oleh Anda bergantung pada akses telekomunikasi dan layanan Internet. Anda sepenuhnya bertanggung jawab untuk memperoleh dan mempertahankan semua layanan telekomunikasi dan Internet, serta perangkat keras dan perangkat lunak lainnya yang diperlukan untuk mengakses dan menggunakan Layanan Discovery, termasuk namun tidak terbatas pada setiap dan seluruh biaya, ongkos, pengeluaran, dan pajak apa pun yang berkaitan dengan hal-hal di atas. Branch tidak bertanggung jawab atas kehilangan atau kerusakan data, kehilangan komunikasi, atau kerugian atau kerusakan lainnya yang timbul dari layanan telekomunikasi dan Internet tersebut.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami akan melakukan upaya terbaik untuk memastikan bahwa Layanan Discovery tidak akan terganggu dan bahwa transmisi bebas dari kesalahan. Namun, karena sifat Internet, hal tersebut tidak dijamin. Selain itu, akses Anda ke Layanan Discovery mungkin terkadang ditangguhkan atau dibatasi untuk memungkinkan perbaikan, pemeliharaan, atau pengenalan fasilitas atau layanan baru. Kami akan berupaya untuk membatasi kemunculan dan durasi penangguhan atau pembatasan tersebut.
PENGAKHIRAN
Anda menyatakan dan menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat sewaktu-waktu mengakhiri penyediaan Layanan Discovery tanpa pemberitahuan sebelumnya dengan alasan apa pun. Anda menyetujui bahwa Branch tidak akan memiliki kewajiban kepada Anda sehubungan dengan pengakhiran oleh Branch. Bagian-Bagian yang berdasarkan sifatnya akan tetap berlaku secara wajar setelah Ketentuan ini berakhir atau kedaluwarsa, termasuk namun tidak terbatas pada Bagian-Bagian mengenai Pengakhiran, Kebijakan Privasi & Hak Data, Hak Milik, Batasan Kewajiban, Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok, serta Pemberitahuan Hukum.
KEBIJAKAN PRIVASI & HAK DATA
Anda menyatakan bahwa Anda telah menerima, membaca, dan memahami Kebijakan Privasi Discovery. Dengan menyetujui Ketentuan Ini, Anda menyetujui pengumpulan, penggunaan, dan pengungkapan data oleh Branch, termasuk data pribadi apabila berlaku, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery kami, termasuk untuk menayangkan iklan kepada Anda dan menyesuaikan hasil konten untuk Anda.
Anda memberikan kepada Branch lisensi yang berlaku di seluruh dunia, bersifat noneksklusif, dapat disublisensikan, dan dapat dialihkan untuk menggunakan, menyalin, memodifikasi, mendistribusikan, memublikasikan, memproses, dan/atau menganonimkan informasi dan konten yang dikumpulkan melalui Layanan Discovery, termasuk namun tidak terbatas pada (a) menyediakan, mempertahankan, mengoptimalkan, dan meningkatkan Layanan Discovery; (b) melakukan penelitian; (c) menganalisis dan mengagregatkan data Anda (termasuk data yang dianonimkan) dengan data pengguna lain, di mana data agregat tersebut disebut “Data Agregat”; (d) menggunakan Data Agregat tersebut untuk melakukan penelitian dan membuat data, produk dan layanan analitis, termasuk untuk memungkinkan Pelanggan menyesuaikan konten, iklan, atau aplikasi mereka didasarkan pada informasi yang dikumpulkan melalui Layanan Discovery; dan (d) sebagaimana dijelaskan dalam Kebijakan Privasi Discovery. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
TAUTAN DAN KONTEN PIHAK KETIGA
Layanan Discovery dapat menampilkan atau memuat tautan ke produk, layanan, aplikasi, dan situs web pihak ketiga. Setiap pendapat, saran, pernyataan, layanan, penawaran, atau informasi lain yang merupakan bagian dari konten yang ditunjukkan, dibuat, atau disediakan oleh pengguna lain atau pihak ketiga lain pada Layanan Discovery, atau yang dapat diakses melalui atau dapat dicari menggunakan Layanan Discovery (secara bersama-sama disebut “Konten Pihak Ketiga”), merupakan milik dari pembuat atau produsen masing-masing dan bukan merupakan milik Branch atau pemegang saham, direktur, pejabat, karyawan, agen, atau perwakilannya. Branch tidak mengendalikan Konten Pihak Ketiga dan tidak menjamin akurasi, kelengkapan, atau kualitas Konten Pihak Ketiga tersebut. Branch tidak bertanggung jawab atas kinerja, tidak mendukung, dan tidak bertanggung jawab atau berkewajiban atas Konten Pihak Ketiga atau informasi atau materi apa pun yang diiklankan dalam Konten Pihak Ketiga mana pun. Dengan menggunakan Layanan Discovery, Anda dapat melihat konten yang menyinggung, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggung jawab atau berkewajiban, secara langsung atau tidak langsung, atas kerusakan atau kerugian yang disebabkan oleh Anda karena menggunakan atau mengandalkan barang, layanan, atau informasi yang tersedia pada atau melalui layanan pihak ketiga atau Konten Pihak Ketiga. Anda bertanggung jawab untuk mengevaluasi informasi, pendapat, saran, atau konten lain yang tersedia pada atau melalui Layanan Pihak Ketiga.
Branch dapat meningkatkan hasil pencarian tertentu didasarkan pada perjanjian dengan pihak ketiga (“Hasil Pencarian yang Disponsori”) yang dapat ditampilkan sebagai hasil pencarian pertama atau lebih dalam setiap pencarian tertentu. Hasil Pencarian yang Disponsori ditampilkan sebagai hasil algoritma yang digunakan oleh Branch. Branch tidak membuat pernyataan apa pun bahwa Hasil Pencarian yang Disponsori merupakan yang paling sesuai dengan kebutuhan spesifik pengguna.
Kami dapat mengubah atau menghentikan Layanan Discovery, dan Anda menyetujui bahwa kami tidak memiliki kewajiban untuk menyimpan, mempertahankan, atau menyediakan kepada Anda salinan konten atau informasi apa pun yang disediakan oleh Anda atau pihak lain, kecuali apabila diwajibkan oleh hukum yang berlaku dan sebagaimana ditetapkan dalam Kebijakan Privasi Discovery.
HAK MILIK
Branch dan pemberi lisensinya secara eksklusif memiliki seluruh hak, kepemilikan, dan kepentingan dalam dan terhadap Layanan Discovery, termasuk seluruh kekayaan intelektual dan hak milik terkait. Anda menyatakan bahwa Layanan Discovery dilindungi oleh undang-undang hak cipta, merek dagang, dan undang-undang lain di Amerika Serikat dan negara lainnya. Anda menyetujui untuk tidak menghapus, mengubah, atau mengaburkan hak cipta, merek dagang, merek layanan, atau pemberitahuan hak milik lainnya yang tercantum atau yang menyertai Layanan Discovery.
Branch dapat menyediakan kepada Anda mekanisme untuk memberikan masukan, saran, dan ide tentang Layanan Discovery (“Masukan”) jika Anda memilih untuk melakukannya. Anda menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat menggunakan Masukan yang Anda berikan kepada Branch dengan cara apa pun, termasuk dalam pengembangan dan modifikasi Layanan Discovery di masa mendatang. Anda dengan ini memberikan kepada Branch dan penerima kuasanya lisensi abadi, di seluruh dunia, dapat dialihkan sepenuhnya, dapat disublisensikan, dibayar penuh, tidak dapat dicabut kembali, dan bebas royalti untuk menggunakan, memperbanyak, memodifikasi, membuat karya turunan, mendistribusikan, serta menampilkan Masukan dengan cara apa pun untuk tujuan apa pun dalam media, perangkat lunak, atau teknologi apa pun yang ada saat ini atau dikembangkan di masa mendatang, tanpa kewajiban untuk memberikan atribusi atau kompensasi kepada Anda atau pihak ketiga mana pun. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
SANGKALAN JAMINAN
Layanan Discovery disediakan “SEBAGAIMANA ADANYA”, tanpa jaminan apa pun. TANPA MEMBATASI HAL-HAL DI ATAS, BRANCH DENGAN TEGASMENYANGKAL JAMINAN APA PUN TERKAIT KELAYAKAN BARANG DAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU,PENGGUNAAN TANPA GANGGUAN, BUKAN PELANGGARAN, ATAU AKURASI DATA, DAN JAMINAN APA PUN YANG TIMBUL DARIPERILAKU BERTRANSAKSI, ATAU PRAKTIK DAGANG. Branch tidak menjamin akurasi, kelengkapan, atau kegunaan Layanan Discovery. Anda menggunakan dan mengandalkan Layanan Discovery dengan risiko ditanggung sendiri. BEBERAPA YURISDIKSI TIDAK MENGIZINKAN PENGECUALIAN JAMINAN TERTENTU DALAM SITUASI TERTENTU. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU.
BATASAN KEWAJIBAN
APABILA DIIZINKAN OLEH HUKUM DAN MESKIPUN ADA PERTENTANGAN, BRANCH TIDAK MEMILIKI KEWAJIBAN KARENA KONTRAK, KELALAIAN, KERUGIAN, KEWAJIBAN KETAT, PELANGGARAN ATAU TEORI HUKUM ATAU YANG SETARA ATAS KEHILANGAN PENGGUNAAN LAYANAN DISCOVERY ATAU KERUSAKAN APA PUN, BAIK yang bersifat langsung, tidak langsung, tidak disengaja, khusus, konsekuensial, atau ganti rugi yang bersifat menjerakan, termasuk namun tidak terbatas pada kerusakan karena kehilangan keuntungan, reputasi baik, penggunaan, data, atau kerugian tidak berwujud (meskipun Branch telah diberi tahu tentang kemungkinan kerugian tersebut), akibat dari penggunaan Layanan DISCOVERY oleh Anda.
BATASAN KEWAJIBAN INI MERUPAKAN BAGIAN DARI DASAR KESEPAKATAN ANTARA ANDA DAN BRANCH DAN AKAN BERLAKU BAGI SEMUA KLAIM KEWAJIBAN (MISALNYA JAMINAN, KERUGIAN, KELALAIAN, KONTRAK, HUKUM) DAN MESKIPUN BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN KERUGIAN TERSEBUT.
BEBERAPA YURISDIKSI TIDAK MENGIZINKAN BATASAN ATAU PENGECUALIAN KEWAJIBAN. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU. KETENTUAN BATASAN KEWAJIBAN INI BERLAKU SEPENUHNYA BAGI PENDUDUK NEW JERSEY.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami tidak bertanggung jawab atas (i) kerugian yang tidak disebabkan oleh pelanggaran oleh kami, atau (ii) kerugian bisnis (termasuk kehilangan keuntungan, pendapatan, kontrak, penghematan yang diantisipasi, data, nama baik, atau pengeluaran yang sia-sia), atau (iii) kerugian tidak langsung atau konsekuensial yang tidak terduga bagi Anda dan kami ketika Anda mulai menggunakan Layanan Discovery. Kami tidak bertanggung jawab atas penundaan atau kegagalan untuk memenuhi kewajiban kami dalam kondisi ini jika penundaan atau kegagalan tersebut timbul akibat sebab-sebab yang berada di luar kendali kami. Hukum di beberapa negara tidak mengizinkan beberapa atau semua batasan yang dijelaskan di atas. Jika hukum ini berlaku bagi Anda, beberapa atau semua batasan di atas mungkin tidak berlaku bagi Anda dan Anda mungkin memiliki hak tambahan.
ARBITRASE DANPENGABAIAN GUGATAN PERWAKILAN KELOMPOK
ANDA HARUS MEMBACA BAGIAN INI DENGAN SAKSAMA, KARENA INI DAPAT BERDAMPAK SECARA SIGNIFIKAN TERHADAP HAK HUKUM ANDA, TERMASUK HAK ANDA UNTUK MENGAJUKAN TUNTUTAN HUKUM DI PENGADILAN.
Cakupan: Anda dan Branch menyetujui bahwa Ketentuan ini berlaku bagi perdagangan antarnegara bagian dan bahwa Undang-Undang Arbitrase Federal mengatur penafsiran dan pemberlakuan ketentuan arbitrase ini. Bagian ini ditujukan untuk ditafsirkan secara luas dan mengatur setiap dan seluruh sengketa antara kita, termasuk namun tidak terbatas pada klaim yang muncul atau terkait aspek apa pun dari hubungan antara kita, baik didasarkan pada kontrak, kerugian, undang-undang, penipuan, pengungkapan keliru, atau teori hukum lainnya; klaim yang muncul sebelum Ketentuan ini atau perjanjian sebelumnya (termasuk namun tidak terbatas pada klaim terkait periklanan); dan klaim yang mungkin muncul setelah pengakhiran Ketentuan ini. Satu-satunya sengketa yang dikecualikan dari larangan luas ini adalah litigasi kekayaan intelektual tertentu dan klaim yang diajukan di pengadilan setempat, sebagaimana ditetapkan di bawah.
Penyelesaian SengketaAwal: Anda dapat menghubungi kami di info@branch.io untuk mengatasi masalah yang mungkin Anda miliki mengenai Layanan Discovery. Branch dapat menyelesaikan sebagian besar masalah dengan cepat demi kepuasan pengguna kami. Anda dan Branch menyetujui untuk menggunakan upaya terbaik melalui proses penyelesaian sengketa internal Branch untuk menyelesaikan sengketa, klaim, pertanyaan, atau pertentangan apa pun, serta terlibat dalam negosiasi dengan iktikad baik, yang akan menjadi syarat bagi suatu pihak yang mengajukan tuntutan hukum atau arbitrase.
Arbitrase Mengikat: Jika para pihak tidak mencapai solusi yang disepakati dalam periode tiga puluh (30) hari sejak penyelesaian sengketa informal dimulai berdasarkan ketentuan penyelesaian sengketa awal, maka suatu pihak dapat mengajukan arbitrase yang mengikat sebagai satu-satunya cara untuk menyelesaikan klaim, mengacu pada pengecualian dan ketentuan yang ditetapkan di bawah. Kecuali sebagaimana ditetapkan di bawah, setiap klaim yang mungkin Anda miliki terhadap Branch harus diselesaikan melalui arbitrase mengikat di hadapan Asosiasi Arbitrase Amerika (American Arbitration Association atau “AAA”) menggunakan Aturan Arbitrase Konsumen, sebagaimana diubah melalui Ketentuan ini, dan akan diselenggarakan oleh AAA dan diselesaikan oleh satu arbiter. Aturan AAA tersedia secara online di www.adr.org atau dengan menghubungi AAA di 1-800-778-7879. Arbiter terikat oleh Ketentuan ini.
Arbiter, dan bukan pengadilan atau agensi federal, negara bagian, atau setempat, memiliki wewenang eksklusif untuk menyelesaikan semua sengketa yang muncul dari atau terkait penafsiran, kemampuan penerapan, atau keberlakuan, atau penyusunan Ketentuan ini, termasuk namun tidak terbatas pada klaim apa pun bahwa seluruh atau bagian apa pun dari Ketentuan ini batal atau dapat dibatalkan, atau apakah suatu klaim dapat diajukan melalui arbitrase. Arbiter akan memiliki kuasa untuk memutuskan perbaikan apa pun yang tersedia di pengadilan berdasarkan hukum atau menurut asas kesetaraan. Putusan arbiter akan diberikan secara tertulis dan mengikat para pihak, serta dapat diberlakukan sebagai keputusan di setiap pengadilan dengan yurisdiksi yang kompeten.
Anda memahami dan menyetujui bahwa dengan menandatangani Ketentuan ini, Anda dan Branch masing-masing mengabaikan hak atas pengadilan juri atau pengadilan di hadapan hakim di pengadilan publik. Apabila ketentuan arbitrase ini tidak ada, Anda dan Branch dapat memiliki hak atau kesempatan untuk mengajukan sengketa di pengadilan, di hadapan hakim atau juri, dan/atau berpartisipasi atau diwakili dalam kasus yang diajukan di pengadilan oleh pihak lain (termasuk gugatan perwakilan kelompok). Hak lain yang Anda miliki jika Anda mengajukan klaim di pengadilan, seperti hak untuk melakukan banding dan atas jenis penemuan tertentu, mungkin lebih terbatas atau dapat diabaikan.
Jika Anda penduduk Amerika Serikat, arbitrase dapat diadakan di daerah di mana Anda tinggal pada saat diajukan. Untuk individu yang tinggal di luar Amerika Serikat, arbitrase dapat dilakukan di Negara Bagian California, Amerika Serikat. Anda dan Branch selanjutnya menyetujui untuk tunduk pada yurisdiksi personal pengadilan federal atau negara bagian di Distrik California Utara untuk mengajukan arbitrase, untuk menangguhkan arbitrase, atau untuk mengonfirmasi, memodifikasi, memberlakukan, atau menandatangani keputusan atas putusan yang diberikan oleh arbiter.
Biaya Arbitrase: Pembayaran untuk semua pengajuan, penyelenggaraan, dan biaya dan pengeluaran arbiter yang dikenakan oleh AAA akan diatur oleh aturan AAA, dengan syarat, jika Anda mengajukan arbitrase terhadap Branch dan nilai perbaikan yang diupayakan adalah sepuluh ribu dolar ($10.000) atau lebih rendah, maka Branch akan membayarkan semua biaya dan pengeluaran untuk semua pengajuan, penyelenggaraan, dan arbitrase yang dikenakan oleh AAA (mengacu pada penggantian sebagaimana ditetapkan di bawah). Dalam situasi di mana kalimat sebelumnya berlaku, namun nilai perbaikan yang diupayakan lebih dari sepuluh ribu dolar ($10.000) dan Anda menunjukkan kepada arbiter bahwa biaya dan pengeluaran tersebut akan lebih tinggi dibandingkan tindakan hukum di pengadilan, maka Branch akan membayarkan biaya dan pengeluaran yang menurut arbiter diperlukan untuk mencegah biaya arbitrase lebih mahal dibandingkan tindakan hukum di pengadilan (mengacu pada penggantian sebagaimana ditetapkan di bawah). Apabila arbiter menentukan bahwa semua klaim yang Anda ajukan melalui arbitrase tidak berdasar menurut Aturan Federal Prosedur Perdata (Federal Rule of Civil Procedure 11), Anda menyetujui untuk mengganti biaya dan pengeluaran yang dibayarkan oleh Branch dan bahwa Anda akan berkewajiban untuk membayar berdasarkan aturan AAA.
Gugatan PerwakilanKelompok: ANDA MEMAHAMI DAN MENYETUJUI BAHWA ANDA DAN BRANCH MASING-MASING AKAN MENGAJUKAN ARBITRASE DALAM KAPASITAS INDIVIDU ANDA, BUKAN SEBAGAI PERWAKILAN ATAU ANGGOTA SUATU KELOMPOK. Ini berarti Anda dan Branch tidak diperkenankan ikut serta dalam klaim bersama perorangan atau entitas lain, dan tidak ada kewenangan atas sengketa yang akan diselesaikan melalui arbitrase secara berkelompok. Jika pengadilan atau arbiter menyatakan bahwa pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok batal atau tidak dapat diberlakukan atas alasan apa pun, atau bahwa arbitrase dapat dilanjutkan secara berkelompok, maka ketentuan arbitrase di bagian ini akan dianggap batal dan tidak berlaku secara keseluruhan dan para pihak dianggap tidak menyetujui sengketa arbitrase.
Pengecualian: Terlepas dari keputusan para pihak untuk menyelesaikan semua sengketa melalui arbitrase, suatu pihak dapat mengambil tindakan hukum melalui pengadilan negara bagian atau federal untuk melindungi hak kekayaan intelektualnya (yang berarti paten, hak cipta, hak moral, merek dagang, dan rahasia dagang, tetapi bukan hak privasi atau hak publisitas). Salah satu pihak juga dapat mengupayakan tindakan perbaikan melalui pengadilan setempat atas sengketa atau klaim dalam cakupan yurisdiksi pengadilan tersebut.
Hak untuk Membatalkan: Anda memiliki hak untuk membatalkan dan tidak terikat oleh ketentuan arbitrase dan pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok dengan mengirim pemberitahuan tertulis mengenai keputusan pembatalan Anda ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Pemberitahuan tersebut harus dikirimkan dalam waktu 30 hari sejak tanggal 15 November 2018 atau ketika pertama kali menggunakan Layanan Discovery, mana pun yang muncul paling akhir, dan jika tidak, Anda akan terikat dengan sengketa arbitrase sesuai dengan ketentuan paragraf tersebut. Jika Anda membatalkan ketentuan arbitrase ini, Branch juga tidak akan terikat oleh ketentuan tersebut.
Perubahan terhadap Bagianini: Branch akan mengirimkan pemberitahuan tiga puluh (30) hari sebelumnya mengenai perubahan yang berdampak terhadap substansi bagian Arbitrase dan Pengabaian Gugatan Perwakilan kelompok ini dengan memperbarui Ketentuan ini, mengirimkan pesan kepada Anda, atau memberi tahu Anda ketika Anda menggunakan Layanan Discovery. Perubahan akan berlaku tiga puluh (30) hari setelah diperbarui dalam Ketentuan ini atau dikirimkan kepada Anda.
Perubahan bagian ini akan berlaku secara prospektif hanya untuk klaim yang timbul setelah hari ketiga puluh (ke-30). Jika pengadilan atau arbiter memutuskan bahwa subbagian ini tentang “Perubahan terhadap Bagian Ini” tidak dapat diberlakukan atau tidak sah, maka subbagian ini akan dipisahkan dari bagian yang berjudul “Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok”, dan pengadilan atau arbiter akan memberlakukan bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok pertama yang ada setelah Anda mulai menggunakan Layanan Discovery.
KETENTUAN HUKUM
Hukum yangMengatur. Ketentuan ini dan semua pokok permasalahannya yang timbul dari atau terkait Ketentuan ini diatur oleh hukum Negara Bagian California, tanpa memandang pertentangan ketentuan hukumnya; tidak termasuk Konvensi Perserikatan Bangsa-Bangsa tentang Kontrak Jual Beli Barang Internasional.
Kedudukan. Setiap tindakan hukum atau sengketa yang timbul dari atau terkait Ketentuan ini dan tidak diajukan melalui arbitrase akan diajukan hanya melalui pengadilan negara bagian atau federal yang berlokasi di Distrik California Utara. Anda dan Branch dengan ini menyetujui untuk mematuhi yurisdiksi pengadilan tersebut dan menyetujui dengan kedudukan pengadilan tersebut dalam tindakan hukum atau sengketa tersebut.
Layanan Proses. Anda selanjutnya menyetujui untuk menerima layanan proses melalui pos, dan dengan ini mengabaikan setiap dan seluruh pembelaan yurisdiksi dan kedudukan yang tersedia.
Tidak Ada Pengabaian. Kegagalan kami untuk memberlakukan hak atau ketentuan dalam Ketentuan ini bukan merupakan pengabaian hak atau ketentuan tersebut kecuali jika dinyatakan dan disetujui oleh kami secara tertulis.
Pengalihan. Ketentuan ini tidak dapat dialihkan, dipindahtangankan, atau disublisensikan oleh Anda kecuali dengan izin tertulis sebelumnya dari Branch. Branch dapat memindahtangankan dan mengalihkan hak dan kewajibannya berdasarkan Ketentuan ini dengan bebas tanpa persetujuan.
Undang-UndangPembatasan: Anda menyetujui bahwa terlepas dari undang-undang atau hukum yang bertentangan, setiap klaim yang timbul dari atau terkait Layanan Discovery harus dimulai dalam satu (1) tahun setelah penyebab tindakan terjadi. Jika tidak, penyebab tindakan tersebut dilarang secara permanen. Terlepas dari hal-hal di atas, undang-undang pembatasan ini tidak berlaku bagi penduduk New Jersey.
Judul Bagian: Judul bagian dalam Ketentuan ini hanya untuk kenyamanan dan tidak memiliki dampak hukum atau kontraktual.
Keseluruhan Perjanjian. Ketentuan ini, bersama dengan Kebijakan Privasi Discovery dan ketentuan hukum lainnya atau syarat dan ketentuan tambahan atau kebijakan yang mengatur penggunaan Layanan Discovery, merupakan keseluruhan perjanjian antara Anda dan Branch mengenai Layanan Discovery. Kecuali jika dinyatakan secara tegas di sini, jika ketentuan mana pun dari Ketentuan ini dianggap tidak sah oleh pengadilan dengan yurisdiksi yang kompeten, ketidakabsahan ketentuan tersebut tidak berdampak pada keabsahan ketentuan lainnya dalam Ketentuan ini, yang akan tetap sepenuhnya berlaku.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Selain itu, Anda mendapatkan perlindungan yang disediakan bagi Anda oleh ketentuan wajib dari hukum di negara tempat tinggal Anda. Anda dan kami menyetujui untuk tunduk pada yurisdiksi noneksklusif pengadilan Negara Bagian California, yang berarti bahwa Anda dapat mengajukan klaim untuk memberlakukan hak perlindungan konsumen Anda sehubungan dengan Ketentuan ini di California atau di negara UE tempat tinggal Anda. Jika Anda tinggal di UE, Komisi Eropa menyediakan platform penyelesaian sengketa online yang dapat Anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak ikut serta dalam platform ini, sehingga apabila Anda ingin menyampaikan masalah kepada kami, silakan hubungi kami.
MENGHUBUNGI KAMI
Jika Anda memiliki pertanyaan atau saran mengenai Ketentuan ini, hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
Termini eCondizioni di Discovery per l’Utente Finale
Ultimo aggiornamento 11 giugno 2020
Introduzione
Branch Metrics, Inc. ("Branch", "noi", o “ci”), fornisce un servizio di ricerca (i "Servizi Discovery"), che consente agli sviluppatori di applicazioni mobili che utilizzano Servizi Discovery (i nostri "Clienti") di fornire, all’interno delle loro applicazioni, risultati contestuali e link basati sull'intenzione che forniscono ai loro utenti finali ("Utente" o "Utenti") un accesso semplificato per completare un'azione (ad esempio, per identificare i ristoranti nelle vicinanze). Acconsentendo a questi Termini o utilizzando in altro modo i Servizi Discovery nelle applicazioni che li hanno integrati, l'Utente accetta di essere vincolato da questi Termini e Condizioni di Discovery per l'Utente Finale (i "Termini"). Accettando i presenti Termini, l'Utente garantisce di essere autorizzato ad accettare i presenti Termini. SE NON SI ACCETTANO QUESTI TERMINI E CONDIZIONI DI DISCOVERY PER L'UTENTE FINALE, NON UTILIZZARE LE FUNZIONI DI RICERCA DI CONTENUTI NELLE APPLICAZIONI CHE SI SERVONO DEI NOSTRI SERVIZI DISCOVERY.
AVVISO IMPORTANTE: QUESTI TERMINI SONO SOGGETTI AD UN ARBITRATO VINCOLANTE E A UNA RINUNCIA AL DIRITTO DI AZIONE LEGALE COLLETTIVA. SI PREGA DI LEGGERE ATTENTAMENTE.
Tutti i riferimenti a "voi" o "vostro", a seconda dei casi, indicano la persona che accede, utilizza e/o partecipa ai Servizi Discovery in qualsiasi modo e ciascuno dei vostri eredi, cessionari e successori. Se si utilizzano i Servizi Discovery per conto di una persona giuridica, si dichiara e garantisce di avere la capacità di vincolare tale persona giuridica, l'accettazione dei Termini sarà considerata un'accettazione da parte di tale persona giuridica e “voi" e “vostro" nel presente documento si riferiscono a tale persona giuridica, i suoi direttori, funzionari, dipendenti e agenti.
Potremmo, di tanto in tanto, apportare modifiche ai presenti Termini. In tal caso, provvederemo a rettificare la data "Ultimo aggiornamento" indicata sopra. È responsabilità degli Utenti rivedere frequentemente i presenti Termini e rimanere informati di eventuali modifiche. La versione allora in vigore di questi Termini sostituirà tutte le versioni precedenti. L'Utente accetta che l'uso continuato delle applicazioni che utilizzano i nostri Servizi Discovery dopo che tali modifiche sono state pubblicate costituirà l'accettazione dei Termini come modificati.
Si noti che questi Termini si applicano solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che fanno clic su un link di Branch o interagiscono con un'applicazione o un sito web di un Cliente o di un altro soggetto. Per i termini applicabili al sito web Branch e altri servizi Branch, compresi i servizi accessibili dagli Utenti attraverso i Servizi Discovery, si prega di rivedere i termini Branch qui pubblicati. Si prega di rivedere anche tutti i termini e le condizioni che un Cliente o altro soggetto possono imporre all’Utente attraverso l'uso della propria applicazione o sito web.
IDONEITÀ
È vietato utilizzare i Servizi Discovery per chiunque abbia meno di 13 anni (16 in alcuni ordinamenti). Utilizzando i Servizi Discovery, l'Utente dichiara e garantisce di avere almeno 13 anni di età, o più, se la legge richiede una maggiore età per la fornitura dei Servizi Discovery da parte di Branch senza il consenso dei genitori.
LICENZA PER L’UTILIZZO DEI SERVIZIDISCOVERY
In base al rispetto di questi termini e condizioni, Branch concede all’Utente una licenza limitata, mondiale, non trasferibile, non esclusiva e revocabile per l'utilizzo dei Servizi Discovery. I diritti dell’Utente per l’utilizzo dei Servizi Discovery sono limitati da tutti i termini e le condizioni stabilite in questi Termini, e qualsiasi altro termine che può essere imposto dai nostri Clienti.
UTILIZZO DEI NOSTRI SERVIZI DISCOVERY; POLITICHEE RESTRIZIONI
L'Utente è l'unico responsabile per qualsiasi contenuto e altro materiale che invia in una richiesta, o per le informazioni che altrimenti trasmette attraverso o con i Servizi Discovery. L'Utente accetta che nell'utilizzare i Servizi Discovery lo farà:
- rispettando tutte le leggi applicabili, comprese, senza limitazione, le leggi sulla privacy, le leggi sulla proprietà intellettuale, le leggi antispam e i requisiti normativi;
- non trasmettendo alcun materiale che contenga virus informatici o qualsiasi altro codice informatico, file o programmi progettati per interrompere, distruggere o limitare la funzionalità di qualsiasi software o hardware o attrezzatura di telecomunicazione;
- non interferendo o interrompendo i Servizi Discovery o i server o le reti connesse ai Servizi Discovery, o disobbedendo a qualsiasi requisito, procedura, politica o regolamento delle reti connesse ai Servizi Discovery;
- non sviluppando, supportando o utilizzando alcuno strumento automatizzato (ad esempio: robot, crawler) per accedere o utilizzare i Servizi Discovery o per effettuare data scraping sui Servizi Discovery o per copiare in altro modo i dati dai Servizi Discovery;
- non eludendo o non disattivando qualsiasi gestione dei diritti digitali, regole di utilizzo o altre caratteristiche dei Servizi Discovery;
- non decodificando, decompilando, deassemblando, decifrando o tentando in altro modo di ottenere il codice sorgente dei Servizi Discovery o di qualsiasi tecnologia correlata che non sia open source; e
- non svolgendo attività di “framing", "mirroring", o comunque di simulazione in altro modo dell'aspetto o della funzione dei Servizi Discovery.
L'Utente riconosce e accetta che l'utilizzo dei Servizi Discovery dipende dall'accesso alle telecomunicazioni e ai servizi Internet. L'Utente è l'unico responsabile per l'acquisizione e il mantenimento di tutti i servizi di telecomunicazione e Internet e di altri hardware e software necessari per accedere e utilizzare i Servizi Discovery, compresi, senza limitazione, tutti i costi, tasse, spese e imposte di qualsiasi tipo relativi a quanto sopra. Branch non è responsabile per qualsiasi perdita o danneggiamento di dati, perdita di comunicazioni, o qualsiasi altra perdita o danno di qualsiasi tipo derivante da tali servizi di telecomunicazione e Internet.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del paese di residenza, si può applicare quanto segue: Faremo del nostro meglio per garantire che la disponibilità dei Servizi Discovery sia ininterrotta e che le trasmissioni siano prive di errori. Tuttavia, a causa della natura di Internet, questo non può essere garantito. Inoltre, l’accesso per l’Utente ai Servizi Discovery può anche essere occasionalmente sospeso o limitato per consentire le riparazioni, la manutenzione o l'introduzione di nuove strutture o servizi. Cercheremo di limitare la frequenza e la durata di tali sospensioni o restrizioni.
CESSAZIONE
L'Utente riconosce e accetta che Branch, a propria esclusiva discrezione, può terminare la sua fornitura dei Servizi Discovery senza preavviso per qualsiasi motivo e in qualsiasi momento. L'Utente accetta che Branch non sarà responsabile nei suoi confronti per la cessazione da parte di Branch. Continueranno quelle Sezioni che per loro natura ci si può ragionevolmente aspettare sopravvivano alla cessazione o alla scadenza dei presenti Termini, incluse, ma non limitate alle Sezioni sulla Cessazione, Informativa sulla Privacy e Diritti sui Dati, Diritti di Proprietà, Limitazione di Responsabilità, Arbitrato e Rinuncia alle Azioni Legali Collettive, e Avvisi Legali.
POLITICA SULLA PRIVACY E DIRITTI SUIDATI
L'Utente riconosce di aver ricevuto, letto e compreso l’Informativa sulla Privacy di Discovery. Accettando questi Termini, l’Utente accetta la raccolta, l'uso e la divulgazione dei dati da parte di Branch, inclusi, se del caso, i dati personali, come descritti nella nostra Informativa sulla Privacy di Discovery, anche per pubblicare annunci pubblicitari e per personalizzare i risultati dei contenuti per l’Utente. L'Utente concede a Branch una licenza mondiale, non esclusiva, sub-licenziabile e trasferibile per utilizzare, copiare, modificare, distribuire, pubblicare, elaborare e/o rendere anonimi le informazioni e i contenuti raccolti attraverso i Servizi Discovery, compreso, senza limitazione, (a) fornire, mantenere, ottimizzare e migliorare i Servizi Discovery; (b) condurre ricerche; (c) analizzare e aggregare i propri dati (inclusi i dati resi anonimi) con i dati di altri Utenti, tali dati aggregati sono "Dati Aggregati"; (d) utilizzare tali Dati Aggregati per condurre ricerche e creare dati e prodotti e servizi di analisi, anche per consentire ai Clienti di personalizzare i contenuti, gli annunci, o le loro applicazioni sulla base delle informazioni raccolte attraverso i Servizi Discovery; e (e) come altrimenti descritto nell'Informativasulla Privacy di Discovery. L'Utente rinuncia a qualsiasi diritto di recesso che può avere su tali informazioni o contenuti ai sensi della sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
LINK E CONTENUTI DI TERZE PARTI
I Servizi Discovery potrebbero mostrare o contenere link a prodotti, servizi, applicazioni e siti web di terze parti. Tutte le opinioni, consigli, dichiarazioni, servizi, offerte o altre informazioni che costituiscono parte del contenuto espresso, scritto o reso disponibile da altri Utenti o altre terze parti sui Servizi Discovery, o che è accessibile attraverso o può essere situato utilizzando i Servizi Discovery (nell'insieme, "Contenuti di Terze Parti") sono quelli dei rispettivi autori o produttori e non di Branch o dei suoi azionisti, amministratori, funzionari, dipendenti, agenti o rappresentanti. Branch non controlla i Contenuti di Terze Parti e non garantisce l'accuratezza, l'integrità o la qualità di tali Contenuti di Terze Parti. Branch non è responsabile per l'esecuzione di, non approva e non è responsabile o perseguibile per qualsiasi Contenuto di Terze Parti o qualsiasi informazione o materiale pubblicizzato in qualsiasi Contenuto di Terze Parti. Utilizzando i Servizi Discovery, si può essere esposti a contenuti offensivi, indecenti o discutibili. Non siamo responsabili, direttamente o indirettamente, per eventuali danni o perdite causate all'Utente dall'uso o dall'affidamento su beni, servizi o informazioni disponibili su o attraverso qualsiasi servizio di terze parti o Contenuti di Terze Parti. È responsabilità dell'Utente valutare le informazioni, opinioni, consigli o altri contenuti disponibili su e attraverso i Servizi Discovery
Branch potrebbe favorire alcuni risultati di ricerca sulla base di accordi con terzi ("Risultati di Ricerca Sponsorizzati") che possono apparire come il primo o primi risultati in una determinata ricerca. I Risultati di Ricerca Sponsorizzati appaiono come risultato di algoritmi adottati da Branch. Branch non garantisce in alcun modo che i Risultati di Ricerca Sponsorizzati siano i più adatti alle specifiche esigenze dell'Utente.
Possiamo modificare o interrompere uno qualsiasi dei Servizi Discovery e l'Utente accetta che non abbiamo alcun obbligo di memorizzare, mantenere o fornire una copia di qualsiasi contenuto o informazioni che l’Utente o altri forniscono, tranne nella misura richiesta dalla legge applicabile e come indicato nell'Informativasulla Privacy di Discovery.
DIRITTI DI PROPRIETÀ
Branch e i suoi licenziatari detengono in esclusiva tutti i diritti, titoli e interessi nei e verso i Servizi Discovery, inclusi tutti i diritti di proprietà intellettuale e di proprietà associati. L'Utente riconosce che i Servizi Discovery sono protetti dai diritti d’autore e sul marchio commerciale e da altre leggi degli Stati Uniti e di altri paesi. L'Utente accetta di non rimuovere, alterare o oscurare qualsiasi avviso su diritti d’autore, sul marchio commerciale o sul marchio di servizio o altri avvisi di diritti di proprietà incorporati nei Servizi Discovery o che accompagnano i Servizi Discovery.
Branch può fornire all’Utente un meccanismo per trasmettere feedback, suggerimenti e idee, se si sceglie, a proposito dei Servizi Discovery ("Feedback"). L’Utente accetta che Branch possa, ad esclusiva discrezione di Branch, utilizzare il Feedback che l’Utente fornisce a Branch in qualsiasi modo, anche per futuri miglioramenti e modifiche ai Servizi Discovery. Con la presente l'Utente concede a Branch e ai suoi cessionari una licenza perpetua, mondiale, completamente trasferibile, sub-licenziabile, interamente pagata, irrevocabile, priva di royalty per utilizzare, riprodurre, modificare, creare opere derivate da, distribuire e mostrare il Feedback in qualsiasi modo per qualsiasi scopo, in qualsiasi media, software o tecnologia di qualsiasi tipo ora esistente o sviluppata in futuro, senza alcun obbligo di fornire attribuzione o compenso all’Utente o a terzi. L'Utente rinuncia a qualsiasi diritto di restituzione che potrebbe avere su tali informazioni o contenuti ai sensi della Sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
ESCLUSIONE DI GARANZIE
I Servizi Discovery sono forniti "COSÌ COME SONO", senza garanzia di alcun tipo. SENZA LIMITARE QUANTO SOPRA, BRANCH NEGA ESPLICITAMENTEQUALSIASI GARANZIA DI COMMERCIABILITÀ, IDONEITÀ PER UNO SCOPO PARTICOLARE, PACIFICOGODIMENTO, NON VIOLAZIONE, O ACCURATEZZA DEI DATI, E QUALSIASI GARANZIA DERIVANTE DAL CORSO DELLANEGOZIAZIONE O L'USO DEL COMMERCIO. Branch non garantisce l'accuratezza, la completezza o l'utilità dei Servizi Discovery. L'Utente utilizza e si affida ai Servizi Discovery a proprio rischio e pericolo. ALCUNI ORDINAMENTI NON CONSENTONO L'ESCLUSIONE DI ALCUNE GARANZIE IN DETERMINATE CIRCOSTANZE. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI.
LIMITAZIONE DIRESPONSABILITÀ
NELLA MISURA MASSIMA CONSENTITA DALLA LEGGE E NONOSTANTE QUALSIASI DISPOSIZIONE CONTRARIA, BRANCH NON SARÀ RESPONSABILE IN BASE AD ALCUN CONTRATTO, NEGLIGENZA, ILLECITO, RESPONSABILITÀ OGGETTIVA, VIOLAZIONE O ALTRO MOTIVO DI LEGGE O DI EQUITÀ PER QUALSIASI PERDITA DI UTILIZZO DEI SERVIZI DISCOVERY O QUALSIASI DANNO DI QUALSIASI TIPO, CHE SIA DIRETTO, INDIRETTO, INCIDENTALE, SPECIALE, CONSEQUENZIALE O ESEMPLARE, inclusi, a titolo esemplificativo ma non esaustivo, danni per perdita di profitti, avviamento, uso, dati o altre perdite intangibili (anche se Branch è stata informata della possibilità di tali danni), derivanti dall'uso dell’Utente dei Servizi DISCOVERY
QUESTA LIMITAZIONE DI RESPONSABILITÀ È PARTE INTEGRANTE DEL CONTRATTO TRA L'UTENTE E BRANCH E SI APPLICA A TUTTE LE RIVENDICAZIONI DI RESPONSABILITÀ (AD ES. GARANZIA, ILLECITO, NEGLIGENZA, CONTRATTO, LEGGE) E ANCHE SE BRANCH È STATA INFORMATA DELLA POSSIBILITÀ DI TALI DANNI.
ALCUNE GIURISDIZIONI NON CONSENTONO LA LIMITAZIONE O L'ESCLUSIONE DELLA RESPONSABILITÀ. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI. QUESTA DISPOSIZIONE DI LIMITAZIONE DELLA RESPONSABILITÀ SI APPLICA INTEGRALMENTE AI RESIDENTI DEL NEW JERSEY.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: Non saremo responsabili per (i) perdite che non siano state causate da qualsiasi violazione da parte nostra, o (ii) qualsiasi perdita di affari (inclusa la perdita di profitti, entrate, contratti, risparmi previsti, dati, avviamento o spese sprecate), o (iii) qualsiasi perdita indiretta o consequenziale che non era prevedibile sia per l’Utente che per noi quando l’Utente ha iniziato a utilizzare i Servizi Discovery. Non saremo ritenuti responsabili per qualsiasi ritardo o mancato rispetto dei nostri obblighi secondo queste condizioni se il ritardo o il mancato rispetto deriva da qualsiasi causa che è al di fuori del nostro ragionevole controllo. Le leggi di alcuni paesi non consentono alcune o tutte le limitazioni sopra descritte. Se queste leggi sono applicabili all’Utente, alcune o tutte le limitazioni di cui sopra potrebbero non essere applicabili all’Utente, che potrebbe avere ulteriori diritti.
ARBITRATO E RINUNCIAALL’AZIONE LEGALE COLLETTIVA
SI CONSIGLIA DI LEGGERE ATTENTAMENTE QUESTA SEZIONE, IN QUANTO PUÒ INFLUIRE IN MODO SIGNIFICATIVO SUI PROPRI DIRITTI LEGALI, COMPRESO IL DIRITTO DI INSTAURARE UN PROCEDIMENTO GIUDIZIARIO.
Oggetto: L’Utente e Branch concordano che i presenti Termini riguardano il commercio interstatale e che la Legge Federale sull'Arbitrato (“Federal Arbitration Act”) disciplina l'interpretazione e l'applicazione di queste disposizioni arbitrali. Questa Sezione è da interpretarsi in senso lato e disciplina tutte le controversie tra noi, incluse, a titolo esemplificativo ma non esaustivo, le richieste derivanti da o relative a qualsiasi aspetto del rapporto tra le parti, siano esse basate su contratto, illecito civile, legge, frode, falsa dichiarazione o qualsiasi altro fondamento giuridico; le richieste sorte prima di questi Termini o di qualsiasi accordo precedente (incluse, a titolo esemplificativo ma non esaustivo, le richieste relative alla pubblicità) e le richieste che possono sorgere dopo la cessazione di questi Termini. Le uniche controversie escluse da questo divieto generale sono le controversie relative a determinate proprietà intellettuali e le piccole controversie giudiziarie, come di seguito indicato.
Risoluzione iniziale dellecontroversie: L’Utente può contattarci all'indirizzo info@branch.io per trasmettere qualsiasi segnalazione riguardante i Servizi Discovery. Branch è in grado di risolvere la maggior parte dei problemi in modo rapido e soddisfacente per i nostri Utenti. L’Utente e Branch concordano di utilizzare al meglio i processi interni di risoluzione delle controversie di Branch per risolvere qualsiasi controversia, reclamo, domanda o disaccordo e di impegnarsi in trattative in buona fede, condizione per entrambe le parti per instaurare una causa o un arbitrato.
Arbitrato vincolante: Se le parti non raggiungono una soluzione concordata entro un periodo di trenta (30) giorni dal momento in cui viene avviata la risoluzione informale della controversia ai sensi della disposizione sulla risoluzione iniziale delle controversie, ciascuna delle parti può avviare un arbitrato vincolante come unico mezzo per risolvere le controversie, fatte salve le eccezioni e i termini di seguito indicati. Ad eccezione di quanto indicato di seguito, qualsiasi richiesta che l'Utente possa avere nei confronti di Branch deve essere risolta attraverso un arbitrato vincolante davanti all'American Arbitration Association ("AAA") utilizzando il suo Regolamento sull'Arbitrato dei Consumatori (“Consumer Arbitration Rules”), come modificato dai presenti Termini, e sarà amministrato da AAA e risolto da un unico arbitro. Il Regolamento AAA è disponibile online all'indirizzo www.adr.org o chiamando AAA al numero 1-800-778- 7879. L'arbitro è vincolato dai presenti Termini.
L'arbitro, e non qualsiasi tribunale o agenzia federale, statale o locale, avrà l'autorità esclusiva di risolvere tutte le controversie derivanti da o relative all'interpretazione, all'applicabilità, all'esecutività o alla formazione di questi Termini, incluse, ma non limitatamente a, qualsiasi istanza di annullamento o annullabilità di tutti o parte di questi Termini, o la questione di competenza dell’ad arbitrato. L'arbitro ha il potere di concedere qualsiasi rimedio disponibile in un tribunale in base alla legge o in base al principio di equità. Il lodo arbitrale sarà scritto e vincolante per le parti e potrà assumere forza di sentenza in qualsiasi tribunale della giurisdizione competente.
L'Utente comprende e accetta che, stipulando i presenti Termini, l'Utente e Branch rinunciano ciascuno al diritto a un processo con giuria o a un processo davanti a un giudice in un tribunale pubblico. In assenza di questa disposizione di arbitrato, l’Utente e Branch avrebbero potuto altrimenti avere il diritto o l'opportunità di instaurare le controversie dinnanzi ad un tribunale, davanti a un giudice o a una giuria, e/o di partecipare o essere rappresentati in una causa iniziata in tribunale da altri (incluse le azioni collettive). Altri diritti che l’Utente avrebbe avuto adendo il tribunale, come il diritto di appello e a certi tipi di ispezioni, possono essere più limitati o possono anche essere rinunciati.
Se l’Utente ha residenza negli Stati Uniti, l'arbitrato può avere luogo nella contea in cui risiede al momento del deposito. Per le persone residenti al di fuori degli Stati Uniti, l'arbitrato sarà avviato nello Stato della California, Stati Uniti d'America. L’Utente e Branch accettano inoltre di sottoporsi alla giurisdizione personale di qualsiasi tribunale federale o statale del Distretto Nord della California al fine di costringere all'arbitrato di sospendere il procedimento in attesa dell'arbitrato, o di confermare, modificare, sciogliere o emettere un giudizio sul lodo presentato dall'arbitro.
Costodell’arbitrato: Il pagamento di tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA sarà disciplinato dalle norme della AAA, tenuto conto che se si sta avviando un arbitrato contro Branch e il valore del risarcimento richiesto è di diecimila dollari ($10.000) o meno, allora Branch anticiperà tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA (soggetto a rimborso come indicato di seguito). Se si applicano le circostanze della frase precedente ma il valore del risarcimento richiesto è superiore a diecimila dollari (10.000 dollari) e l'Utente dimostra all'arbitro che tali costi e spese sarebbero proibitivamente più costosi di un procedimento giudiziario, allora Branch pagherà l'importo di tali costi e spese che l'arbitro ritiene necessari per evitare che l'arbitrato sia proibitivamente più costoso di un procedimento giudiziario (soggetto a rimborso come indicato di seguito). Nel caso in cui l'arbitro stabilisca che tutte le richieste rivendicate dall’Utente in sede di arbitrato sono insussistenti ai sensi delle norme del Federal Rule of Civil Procedure 11,l’Utente accetta di rimborsare a Branch tutti i costi e le spese che Branch ha pagato e che l’Utente avrebbe dovuto pagare in base alle norme AAA.
Rinuncia all’azione legalecollettiva: L'UTENTE COMPRENDE E ACCETTA DI AGIRE, COME BRANCH, A TITOLO INDIVIDUALE, NON COME RAPPRESENTANTE O MEMBRO DI UNA CLASSE. Ciò significa che l’Utente e Branch non potranno unirsi a una richiesta di risarcimento con altre persone o enti, e non sussisterà l'autorità di arbitrare alcuna controversia sulla base di un'azione legale collettiva. Se un tribunale o un arbitro stabilisce che la rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva è nulla o inapplicabile per qualsiasi motivo o che un arbitrato può procedere sulla base di un’azione collettiva, allora le disposizioni arbitrali di questa sezione saranno considerate interamente nulle e non valide e si riterrà che le parti non abbiano concordato di sottoporre le controversie ad arbitrato
Eccezioni: Nonostante la decisione delle parti di risolvere tutte le controversie attraverso l'arbitrato, ciascuna delle parti può instaurare un'azione legale in un tribunale statale o federale per proteggere i propri diritti di proprietà intellettuale (vale a dire brevetti, diritti d'autore, diritti morali, marchi commerciali e segreti commerciali, ma non diritti di privacy o di pubblicità). Entrambe le parti possono anche chiedere un risarcimento in un tribunale per piccole controversie o richieste che rientrano nell'ambito della giurisdizione di tale tribunale.
Diritto di Rinuncia: L'Utente ha il diritto di rinunciare all'arbitrato e di non essere vincolato/a dalle disposizioni sull'arbitrato e sulla rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva inviando una comunicazione scritta della propria rinuncia al seguente indirizzo: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. L'avviso deve essere inviato entro 30 giorni dal 15 novembre 2018, o dal primo utilizzo dell’Utente dei Servizi Discovery, se successivo, altrimenti l’Utente sarà tenuto/a a far dirimere le controversie mediante arbitrato in conformità con i termini di tali paragrafi. Se si sceglie di non aderire a queste disposizioni sull‘arbitrato, Branch non sarà vincolata da esse.
Modifiche alla presenteSezione: Branch fornirà un preavviso di trenta (30) giorni per qualsiasi modifica che riguardi il contenuto di questa sezione Arbitrato e Rinuncia all'Azione Legale Collettiva aggiornando i presenti Termini e inviando all'Utente un messaggio o notificando in altro modo durante l’utilizzo dei Servizi Discovery. Le modifiche entreranno in vigore trenta (30) giorni dopo l'aggiornamento dei presenti Termini o l'invio all'Utente.
Le modifiche apportate a questa sezione si applicheranno, altrimenti, in via previsionale, solo alle richieste formulate dopo il trentesimo (30) giorno. Se un tribunale o un arbitro decide che la presente sottosezione "Modifiche alla presente Sezione" non è applicabile o valida, la presente sottosezione sarà separata dalla sezione intitolata "Arbitrato e Rinuncia all'Azione Legale Collettiva" e il tribunale o l'arbitro applicherà la prima sezione Arbitrato e Rinuncia all'Azione Legale collettiva esistente dopo che l'Utente ha iniziato a utilizzare i Servizi Discovery
NOTE LEGALI
Leggeapplicabile. I presenti Termini e tutte le questioni derivanti da o relative ai presenti Termini saranno disciplinate dalle leggi dello Stato della California, a prescindere dalle disposizioni in materia di conflitto di leggi; con esclusione della Convenzione delle Nazioni Unite sui contratti per la vendita internazionale di beni mobili.
Sede. Qualsiasi azione legale o procedimento derivante da o relativa ai presenti Termini e non soggetta ad arbitrato saranno instaurati esclusivamente presso i tribunali statali o federali situati nel Distretto Settentrionale della California. L'Utente e Branch accettano di sottoporre tali azioni legali o procedimenti alla giurisdizione di tali tribunali e convengono sulla competenza di detta sede.
Servizio di Notifica. L'Utente accetta inoltre di accettare le notifiche per posta e rinuncia a tutte le difese giurisdizionali e di sede altrimenti disponibili.
Assenza di rinuncia. La nostra mancata applicazione di qualsiasi diritto o disposizione di cui ai presenti Termini non costituirà una rinuncia a tale diritto o disposizione, a meno che non sia stata da noi riconosciuta e concordata per iscritto.
Cessione. I presenti Termini non sono cedibili, trasferibili o sub-licenziabili da parte dell'Utente se non con il previo consenso scritto di Branch. Branch può trasferire e cedere qualsiasi proprio diritto e obbligo ai sensi dei presenti Termini liberamente e senza consenso.
Decadenza: L'Utente accetta che, indipendentemente da qualsiasi statuto o legge contrari, qualsiasi richiesta derivante da o relativo ai Servizi Discovery deve essere formulata entro un (1) anno dal verificarsi del motivo della richiesta. In caso contrario, il diritto di agire si estingue definitivamente. Nonostante quanto sopra, le presenti disposizioni sulla decadenza non si applicano ai residenti del New Jersey
Intestazioni delleSezioni: Le intestazioni delle sezioni di questi Termini sono riportate solo per comodità e non hanno alcun effetto legale o contrattuale.
Accordo Completo. Questi Termini, insieme con l'Informativa sulla Privacy di Discovery e qualsiasi altro avviso legale o ulteriori termini e condizioni o politiche che disciplinano l'uso dei Servizi Discovery, costituiscono l'intero accordo tra l'Utente e Branch per quanto riguarda i Servizi Discovery. Salvo quanto esplicitamente dichiarato nel presente documento, se una qualsiasi disposizione dei Termini è ritenuta non valida da un tribunale della giurisdizione competente, l'invalidità di tale disposizione non pregiudica la validità delle restanti disposizioni dei Termini, che rimangono in vigore a tutti gli effetti.
NOTA PER I CITTADINI UE: Se l’Utente è consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: l’Utente gode altresì della protezione offerta dalle disposizioni imperative della legge del paese di residenza. Entrambe le parti accettano di sottomettersi alla giurisdizione non esclusiva dei tribunali dello Stato della California, il che significa che l'Utente può avviare un procedimento per far valere i propri diritti di tutela dei consumatori in relazione ai presenti Termini in California o nel paese dell'UE in cui vive. Se l'Utente risiede nell'UE, la Commissione Europea mette a disposizione una piattaforma online di risoluzione delle controversie, a cui si può accedere qui: https://ec.europa.eu/consumers/odr. Noi non utilizziamo questa piattaforma, quindi se l’Utente desidera portare alla nostra attenzione una questione è pregato di contattarci.
COME CONTATTARCI
Se l’Utente ha domande o suggerimenti in merito ai presenti Termini, preghiamo di contattarci all'indirizzo:
Discovery-Bedingungen fürEndnutzer
Letzte Aktualisierung: 11. Juni 2020
VORWORT
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Discovery-Dienst (die „Discovery-Dienste“) an, der es Entwicklern von mobilen Apps, welche die Discovery-Dienste nutzen (unseren „Kunden“), die Möglichkeit gibt, in ihren Apps kontextuelle Ergebnisse und absichtsbasierte Links bereitzustellen, die ihren Endnutzern („Nutzer“) vereinfachten Zugriff auf die Durchführung einer Aktion ermöglichen (beispielsweise zur Identifizierung von Restaurants in der Nähe). Durch Ihre Zustimmung zu diesen Bedingungen oder durch eine anderweitige Nutzung der Discovery-Dienste in Apps, welche die Discovery-Dienste integriert haben, stimmen Sie diesen Discovery-Bedingungen für Nutzer (den „Bedingungen“) zu. Durch Ihre Zustimmung zu diesen Bedingungen garantieren Sie, dass Sie befugt sind, diesen Bedingungen zuzustimmen. FALLS SIE DIESEN DISCOVERY-BEDINGUNGEN FÜR ENDNUTZER NICHT ZUSTIMMEN, VERWENDEN SIE DIE INHALTSSUCHFUNKTIONEN IN APPS, WELCHE UNSERE DISCOVERY-DIENSTE NUTZEN, NICHT.
WICHTIGER HINWEIS: DIESE BEDINGUNGEN UNTERLIEGEN EINEM VERBINDLICHEN SCHIEDSVERFAHREN UND EINEM VERZICHT AUF DIE RECHTE AUF SAMMELKLAGEN. BITTE LESEN SIE SORGFÄLTIG.
Alle Verweise auf „Sie“ oder „Ihr“, soweit zutreffend, bezeichnen die Person, welche in irgendeiner Weise auf die Discovery-Dienste zugreift, sie nutzt und/oder an ihnen teilnimmt, sowie alle Erben und Rechtsnachfolger dieser Person. Wenn Sie die Discovery-Dienste im Namen einer juristischen Person nutzen, erklären und garantieren Sie, dass Sie die Befugnis haben, diese juristische Person rechtlich zu binden. Ihre Annahme der Bedingungen gilt als Annahme durch diese juristische Person. „Sie“ und„Ihr“ beziehen sich hierin auf diese juristische Person sowie ihre Direktoren, Führungskräfte, Mitarbeiter und Agenten.
Wir können von Zeit zu Zeit Änderungen an diesen Bedingungen vornehmen. Wenn wir dies tun, aktualisieren wir das Datum der „letzten Aktualisierung“, das oben angegeben ist. Sie sind dafür verantwortlich, diese Bedingungen regelmäßig zu prüfen und sich über alle vorgenommenen Änderungen zu informieren. Die jeweils aktuelle Version dieser Bedingungen ersetzt alle vorherigen Versionen. Sie erklären sich damit einverstanden, dass Ihre weitere Nutzung von Apps, welche unsere Discovery-Dienste verwenden, nachdem solche Änderungen veröffentlicht wurden, Ihre Zustimmung zu diesen geänderten Bedingungen darstellt.
Bitte beachten Sie, dass diese Bedingungen nur für die Discovery-Dienste gelten. Branch bietet auch eine Website und andere Dienste an, von denen manche für Nutzer zugänglich sein können, die auf einen Branch-Link klicken oder mit einer App oder Website eines Kunden oder einem anderen Unternehmen interagieren. Für die Bedingungen, welche für die Website und andere Dienste von Branch gelten, einschließlich der Dienste, auf die Nutzer über die Discovery-Dienste zugreifen können, lesen Sie bitte die hier veröffentlichen Bedingungen von Branch. Sie sollten außerdem alle Bedingungen lesen, die Ihnen ein Kunde oder ein anderes Unternehmen, dessen App oder Website Sie nutzen, auferlegen kann.
NUTZUNGS BERECHTIGUNG
Die Discovery-Dienste sind nicht zur Nutzung durch Personen unter 13 Jahren (und in bestimmten Gerichtsbarkeiten unter 16 Jahren) bestimmt. Durch die Nutzung der Discovery-Dienste erklären und garantieren Sie, dass Sie mindestens 13 Jahre alt sind, oder älter, falls das Gesetz verlangt, dass Sie älter sein müssen, damit Branch Ihnen die Discovery-Dienste ohne elterliche Zustimmung zur Verfügung stellen kann.
LIZENZ ZUR NUTZUNG DERDISCOVERY-DIENSTE
Unter Vorbehalt Ihrer Einhaltung dieser Bedingungen gewährt Ihnen Branch eine beschränkte, weltweite, nicht übertragbare, einfache und widerrufbare Lizenz zur Nutzung der Discovery-Dienste. Ihre Rechte zur Nutzung der Discovery-Dienste sind durch alle in diesen Bedingungen dargelegten Regelungen sowie alle anderen Bedingungen, die Ihnen von unseren Kunden auferlegt werden können, beschränkt.
NUTZUNG UNSERER DISCOVERY-DIENSTE –RICHTLINIEN UND EINSCHRÄNKUNGEN
Sie sind allein verantwortlich für alle Inhalte und anderes Material, das Sie in eine Suche eingeben. Sie tragen zudem die Verantwortung für Informationen, die Sie anderweitig über die oder mit den Discovery-Diensten übertragen. Sie erklären sich damit einverstanden, dass Sie durch die Nutzung der Discovery-Dienste:
- alle Gesetze einhalten, einschließlich, aber nicht begrenzt auf Datenschutzgesetze, Gesetze zum geistigem Eigentum, Anti-Spam-Gesetze und regulatorische Anforderungen;
- kein Material übertragen, das Software-Viren oder sonstige Computercodes, Dateien oder Programme enthält, welche die Funktionalität von Computer-Software/Hardware oder Telekommunikationsausrüstung zerstören oder beeinträchtigen sollen;
- die Discovery-Dienste und die mit den Discovery-Diensten verbundenen Server oder Netzwerke nicht stören und Anforderungen, Verfahren, Richtlinien oder Regeln von mit den Discovery-Diensten verbundenen Netzwerken nicht missachten;
- kein automatisiertes Tool (z. B. „Roboter-“ oder „Spinnen-Tool“) entwickeln, unterstützen oder verwenden, um auf die Discovery-Dienste zuzugreifen, sie zu nutzen, sie auszulesen oder anderweitig Daten von den Discovery-Diensten zu kopieren;
- keine digitale Rechteverwaltung, Nutzungsregeln oder andere Funktionen der Discovery-Dienste umgehen oder deaktivieren;
- nicht versuchen, den Quellcode für die Discovery-Dienste oder verwandte Technologien, die nicht quelloffen sind, zu rekonstruieren, zu dekompilieren, zu zerlegen, zu entziffern oder anderweitig abzuleiten;
- sich nicht an „Framing“, „Mirroring“ oder einer anderweitigen Simulation des Erscheinungsbilds oder der Funktion der Discovery-Dienste beteiligen.
Sie erkennen an und stimmen zu, dass Ihre Nutzung der Discovery-Dienste von Zugang zu Telekommunikations- und Internetdiensten abhängt. Sie tragen die alleinige Verantwortung für den Erwerb und die Aufrechterhaltung aller Telekommunikations- und Internetdienste und sonstiger Hard- und Software, die für den Zugriff auf und die Nutzung der Discovery-Dienste nötig ist, einschließlich, aber nicht beschränkt auf alle Kosten, Gebühren, Ausgaben und Steuern jeglicher Art im Zusammenhang mit dem Vorstehenden. Branch trägt keine Verantwortung für Verluste oder Beschädigung von Daten, verlorene Kommunikation oder sonstige Verluste und Schäden jeglicher Art, die sich aus solchen Telekommunikations- und Internetdiensten ergeben.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, abhängig von den Gesetzen in Ihrem Land, Folgendes gelten: Wir werden unser Möglichstes tun, um sicherzustellen, dass die Verfügbarkeit der Discovery-Dienste nicht unterbrochen wird und die Übertragung fehlerfrei ist. Aufgrund der Natur des Internets kann dies allerdings nicht garantiert werden. Ihr Zugang zu den Discovery-Diensten kann zudem gelegentlich ausgesetzt oder eingeschränkt werden, um Reparaturen, Wartung oder die Einführung neuer Einrichtungen und Dienste zu ermöglichen. Wir werden versuchen, die Häufigkeit und Dauer solcher Aussetzungen oder Einschränkungen zu begrenzen.
DATENSCHUTZERKLÄRUNG UNDDATENRECHTE
Sie erkennen an, dass Sie die Discovery-Datenschutzerklärung erhalten, gelesen und verstanden haben. Durch Ihre Zustimmung zu diesen Bedingungen erklären Sie sich mit der Erfassung, Nutzung und Offenlegung Ihrer Daten durch Branch einverstanden, einschließlich, falls zutreffend, Ihrer personenbezogener Daten, auch zur Übermittlung von Werbeanzeigen und zur Anpassung der Inhaltsergebnisse an Sie, wie in unserer Discovery-Datenschutzerklärung beschrieben.
Sie gewähren Branch eine weltweite, freie, unterlizenzierbare, übertragbare Lizenz zur Nutzung, Vervielfältigung, Anpassung, Verteilung, Veröffentlichung, Verarbeitung und/oder Anonymisierung von Informationen und Inhalten, die durch die Discovery-Dienste gesammelt wurden, einschließlich, aber nicht beschränkt auf (a) die Bereitstellung, Instandhaltung, Optimierung und Verbesserung der Discovery-Dienste, (b) der Durchführung von Forschung, (c) die Analyse und Aggregation Ihrer Daten (einschließlich anonymisierter Daten) mit Daten anderer Nutzer, wobei diese aggregierten Daten „Gesamtdaten“ sind, (d) die Nutzung solcher Gesamtdaten zur Durchführung von Forschung und zur Erstellung von Daten und Analyseprodukten und - diensten, einschließlich der Möglichkeit für Kunden, ihre Inhalte, Werbeanzeigen oder Apps basierend auf von über die Discovery-Dienste gesammelten Informationen anzupassen und (d) anderweitige in der Discovery-Datenschutzerklärung beschriebene Zwecke. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen gemäß Abschnitt 30A des Copyright Act, 1957 (falls Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
LINKS UND INHALTE VON DRITTEN
Die Discovery-Dienste können Produkte, Dienste, Apps und Websites von Dritten anzeigen oder Links zu ihnen enthalten. Jegliche Meinungen, Ratschläge, Aussagen, Dienstleistungen, Angebote oder sonstige Informationen, die Teil des Inhalts sind, der von anderen Nutzern oder Dritten in den Discovery-Diensten ausgedrückt, verfasst oder verfügbar gemacht wird oder der über die Discovery-Dienste zugänglich ist oder durch die Discovery-Dienste gefunden werden kann (zusammengefasst als „Inhalte Dritter“ bezeichnet), sind diejenigen der entsprechenden Autoren oder Produzenten und nicht die von Branch oder seiner Anteilseigner, Direktoren, Führungskräfte, Mitarbeiter, Agenten oder Vertreter. Branch kontrolliert Inhalte Dritter nicht und garantiert weder die Korrektheit noch die Integrität oder Qualität dieser Inhalte. Branch trägt keine Verantwortung für die Leistung von Inhalten Dritter oder für Informationen und Materialien, die in Inhalten Dritter beworben werden. Außerdem billigt Branch diese nicht und haftet auch nicht für sie. Durch Ihre Nutzung der Discovery-Dienste können Sie Inhalten ausgesetzt werden, die beleidigend, anstößig oder verwerflich sind. Wir sind weder direkt noch indirekt für Schäden oder Verluste verantwortlich, die Ihnen entstehen, weil Sie Waren, Dienstleistungen oder Informationen, die auf oder über einen Dienst oder eine Dienstleistung Dritter verfügbar sind, nutzen oder sich auf diese verlassen. Sie sind dafür verantwortlich, die Informationen, Meinungen, Ratschläge oder sonstigen Inhalte, die in den Discovery-Diensten und durch die Discovery-Dienste verfügbar sind, zu bewerten.
Branch kann bestimmte Suchergebnisse auf Grundlage von Vereinbarungen mit Dritten („Gesponserte Suchergebnisse“) verstärken, die als erstes oder mehrfach bei einer Suche erscheinen können. Die gesponserten Suchergebnisse erscheinen als Ergebnis von Algorithmen, die von Branch angewendet werden. Branch sichert nicht zu, dass die gesponserten Suchergebnisse für die spezifischen Bedürfnisse des Nutzers am besten geeignet sind.
Wir können alle Discovery-Dienste ändern oder aussetzten. Sie erklären sich damit einverstanden, dass wir nicht verpflichtet sind, von Ihnen oder anderen bereitgestellte Inhalte oder Informationen aufzubewahren, zu pflegen oder Ihnen eine Kopie davon zur Verfügung zu stellen, es sei denn, dies ist nach geltendem Recht erforderlich und in der Discovery-Datenschutzerklärung vermerkt.
SCHUTZRECHTE
Branch und seine Lizenzgeber sind die alleinigen Inhaber aller Rechte, Titel und Interessen an den Discovery-Diensten, einschließlich aller damit verbundenen (geistigen) Eigentumsrechte. Sie erkennen an, dass die Discovery-Dienste durch Urheberrechts-, Marken- und weitere Gesetze der Vereinigten Staaten und anderer Länder geschützt sind. Sie erklären sich damit einverstanden, keine Urheberrechts-, Marken-, Dienstleistungsmarken- oder sonstige Hinweise auf Eigentumsrechte, die in den Discovery-Diensten enthalten oder diesen beigefügt sind, zu entfernen, zu ändern oder zu verdecken.
Branch kann Ihnen einen Mechanismus zur Verfügung stellen, über den Sie, falls Sie möchten, Feedback, Vorschläge und Ideen zu den Discovery-Diensten („Feedback“) einreichen können. Sie erklären sich damit einverstanden, dass Branch das von Ihnen eingereichte Feedback nach eigenem Ermessen auf beliebige Weise nutzen kann, einschließlich bei zukünftigen Erweiterungen oder Veränderungen der Discovery-Dienste. Hiermit gewähren Sie Branch und seinen Rechtsnachfolgern eine unbefristete, weltweite, voll übertragbare, unterlizenzierbare, voll bezahlte, unwiderrufbare und gebührenfreie Lizenz zur Nutzung, Reproduktion, Veränderung, Erstellung abgeleiteter Arbeiten, Verteilung und Anzeige des Feedbacks auf beliebige Art und Weise und für jeden Zweck, in jedem Medium, jeder Software oder Technologie jeglicher Art, die heute existiert oder in Zukunft entwickelt wird, ohne eine Verpflichtung von Branch, Ihnen oder Dritten eine Zurechnung oder Entschädigung zu gewähren. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen oder Inhalten gemäß Abschnitt 30A des Copyright Act, 1957 (wenn Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
GEWÄHRLEISTUNGSAUSSCHLUSS
Die Discovery-Dienste werden in der vorliegenden Form und ohne jegliche Garantie bereitgestellt. BRANCH LEHNT OHNE EINSCHRÄNKUNG DES VORSTEHENDENEXPLIZIT JEGLICHE GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTENZWECK, DES UNGESTÖRTEN GENUSSES, DER NICHTVERLETZUNG ODER DER KORREKTHEIT VON DATEN SOWIE JEGLICHEGEWÄHRLEISTUNGEN AB, DIE SICH AUS DEM HANDELSVERLAUF ODER DEM HANDELSBRAUCH ERGEBEN. Branch garantiert weder die Korrektheit noch die Vollständigkeit oder die Nützlichkeit der Discovery-Dienste. Sie nutzen und verlassen sich auf die Discovery-Dienste auf eigenes Risiko. IN MANCHEN GERICHTSBARKEITEN IST DER AUSSCHLUSS GEWISSER GEWÄHRLEISTUNGEN UNTER BESTIMMTEN UMSTÄNDEN NICHT ZULÄSSIG. DEMENTSPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HAFTUNGSBESCHRÄNKUNG
BIS ZUM MAXIMAL GESETZLICH ZULÄSSIGEN UMFANG UND UNGEACHTET ANDERS LAUTENDER BESTIMMUNGEN IST BRANCH IM RAHMEN VON VERTRAG, FAHRLÄSSIGKEIT, SCHADENSERSATZRECHT, VERSCHULDUNGSUNABHÄNGIGER HAFTUNG ODER ANDERER RECHTLICHER ODER BILLIGKEITSGERICHTLICHER THEORIEN NICHT FÜR VERLUSTE DER NUTZUNG DER DISCOVERY-DIENSTE ODER SCHADENSERSATZ JEGLICHER ART VERANTWORTLICH, EGAL OB es sich dabei um direkten, indirekten, besonderen, Folge- oder Strafschadensersatz, einschließlich, aber nicht beschränkt auf Schadensersatz für Verluste von Gewinn, Goodwill, Nutzung, Daten oder sonstige immaterielle Verluste (selbst, wenn Branch auf die Möglichkeit eines solchen Schadenersatzes hingewiesen wurde) handelt, der Ihnen durch die Nutzung der DISCOVERY-Dienste entsteht.
DIESE HAFTUNGSBESCHRÄNKUNG IST TEIL DER GRUNDLAGE DER VEREINBARUNG ZWISCHEN IHNEN UND BRANCH UND GILT FÜR ALLE HAFTUNGSANSPRÜCHE (Z. B. GEWÄHRLEISTUNG, SCHADENSERSATZRECHT, FAHRLÄSSIGKEIT, VERTRAG, RECHT) UND SELBST DANN, WENN BRANCH ÜBER DIE MÖGLICHKEIT BEZÜGLICH EINES SOLCHEN SCHADENS INFORMIERT WURDE.
IN MANCHEN GERICHTSBARKEITEN IST DIE BESCHRÄNKUNG ODER DER AUSSCHLUSS VON HAFTUNG NICHT ZULÄSSIG. DEMENSTPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Wir tragen keine Verantwortung für (i) Verluste, die nicht durch eine Vertragsverletzung unsererseits entstanden sind, (ii) jegliche Geschäftsverluste (einschließlich entgangener Gewinne, Umsätze, Verträge, erwarteter Einsparungen, Daten, Goodwill oder verschwendeter Ausgaben) und (iii) jegliche indirekte oder Folgeschäden, die weder von Ihnen noch von uns vorhergesehen werden konnten, als Sie mit der Nutzung der Discovery-Dienste begannen. Wir sind nicht für Verzögerungen oder Nichteinhaltungen unserer Verpflichtungen unter diesen Bedingungen verantwortlich, wenn die Verzögerung oder die Nichteinhaltung auf Ursachen zurückzuführen ist, die sich unserer zumutbaren Kontrolle entziehen. Die Gesetze einiger Länder lassen manche oder alle der obengenannten Beschränkungen nicht zu. Sollten diese Gesetze auf Sie zutreffen, gelten manche oder alle der obigen Beschränkungen eventuell nicht für Sie und Sie haben möglicherweise zusätzliche Rechte.
SCHIEDSVERFAHREN UNDVERZICHT AUF SAMMELKLAGEN
SIE SOLLTEN DIESEN ABSCHNITT SORGFÄLTIG LESSEN, DA ER IHRE GESETZLICHEN RECHTE, EINSCHLIEßLICH IHRES RECHTS AUF EINREICHUNG EINER KLAGE BEI GERICHT, ERHEBLICH BEEINFLUSSEN KANN.
Geltungsbereich: Sie und Branch stimmen überein, dass diese Bedingungen den zwischenstaatlichen Handel betreffen und dass das Bundesschiedsgerichtsgesetz der USA („Federal Arbitration Act“) die Auslegung und Durchsetzung dieser Schiedsgerichtsbestimmungen regelt. Dieser Abschnitt soll breit ausgelegt werden. Er regelt jegliche Streitigkeiten zwischen uns, einschließlich, aber nicht begrenzt auf Ansprüche, die aus Aspekten der Beziehung zwischen uns entstehen oder damit in Zusammenhang stehen, unabhängig davon, ob sie auf Vertrag, rechtswidriger Handlung, Gesetz, Betrug, Falschauslegung oder einer anderen Rechtstheorie beruhen, Ansprüche, die vor diesen Bedingungen oder einer früheren Vereinbarung entstanden sind (einschließlich, aber nicht begrenzt auf Ansprüche im Zusammenhang mit Werbung) sowie Ansprüche, die nach der Beendigung dieser Bedingungen entstehen können. Die einzigen Streitigkeiten, die von diesem breiten Verbot ausgenommen sind, sind Rechtsstreitigkeiten in Bezug auf bestimmtes geistiges Eigentum und Ansprüche mit geringem Streitwert, wie unten aufgeführt.
AnfänglicheKonfliktlösung: Sie können uns unter info@branch.io kontaktieren, um jegliche Bedenken anzusprechen, die Sie bezüglich der Discovery-Dienste haben. Branch kann die meisten Probleme schnell und zur Zufriedenheit unserer Nutzer lösen. Sie und Branch stimmen überein, sich nach besten Kräften über die internen Konfliktlösungsverfahren darum zu bemühen, Streitigkeiten, Ansprüche, Fragen oder Meinungsverschiedenheiten beizulegen und in gutem Glauben Verhandlungen zu führen, was eine Voraussetzung dafür ist, dass eine der beiden Parteien ein Gerichtsoder Schiedsverfahren einleiten darf.
Verbindliches Schiedsverfahren: Wenn die Parteien innerhalb eines Zeitraums von dreißig (30) Tagen ab dem Zeitpunkt, zu dem eine informelle Schlichtung gemäß der Klausel „Anfängliche Konfliktlösung“ eingeleitet wird, keine beidseitig akzeptierte Lösung gefunden haben, kann jede Partei ein verbindliches Schiedsverfahren als einziges Mittel zur Beilegung von Ansprüchen einleiten, vorbehaltlich der unten aufgeführten Ausnahmen und Bedingungen. Mit Ausnahme der folgenden Bestimmungen muss jeder Anspruch, den Sie gegenüber Branch haben könnten, durch ein verbindliches Schiedsverfahren vor dem Amerikanischen Verband für Schiedsgerichtsbarkeit („American Arbitration Association“/ „AAA“) unter ihrer Verbraucher-Schiedsgerichtsordnung in der durch diese Bedingungen geänderten Fassung geklärt werden. Er wird von der AAA verwaltet und von einem einzigen Schiedsrichter entschieden. Die AAA-Bestimmungen sind online unter www.adr.org oder telefonisch bei der AAA unter 1-800-778-7879 abrufbar. Der Schiedsrichter ist an die Bedingungen hierin gebunden.
Nur der Schiedsrichter und weder ein Bundes-, Staats- oder Amtsgericht noch eine Behörde, hat die alleinige Befugnis zur Beilegung aller Streitigkeiten, die sich aus oder im Zusammenhang mit der Auslegung, Anwendbarkeit, Durchsetzbarkeit oder Bildung dieser Bedingungen ergeben, einschließlich, aber nicht begrenzt auf solche Ansprüche, die auf der Behauptung aufbauen, dass alle oder ein Teil dieser Bedingungen nichtig oder anfechtbar sind, oder darauf, ob ein Anspruch Gegenstand eines Schiedsverfahrens ist oder nicht. Der Schiedsrichter ist befugt, jegliche Rechtshilfe zu gewähren, die in einem Gericht nach dem Gesetz oder nach Billigkeitsrecht möglich wäre. Der Schiedsspruch des Schiedsrichters muss schriftlich abgefasst sein, ist für die Parteien bindend und kann in jedem zuständigen Gericht als Urteil eingetragen werden. Sie verstehen und stimmen zu, dass Sie und Branch durch das Eingehen dieser Bedingungen auf das Recht auf ein Schwurgerichtsverfahren oder ein Verfahren vor einem Richter in einem öffentlichen Gericht verzichten. In Ermangelung dieser Schiedsklausel hätten Sie und Branch andernfalls das Recht oder die Möglichkeit, Streitigkeiten vor Gericht, vor einem Richter oder vor einer Jury vorzutragen und/oder sich an einem Verfahren zu beteiligen oder sich bei einer von anderen vor Gericht eingereichten Klage (einschließlich Sammelklagen) vertreten zu lassen. Andere Rechte, die Sie hätten, wenn Sie vor Gericht gehen würden, beispielsweise das Recht auf Berufung und auf bestimmte Arten der Offenlegung, sind möglicherweise eingeschränkter oder können auch aufgehoben werden.
Wenn Sie in den Vereinigten Staaten ansässig sind, kann das Schiedsverfahren in dem Land stattfinden, in dem Sie zum Zeitpunkt der Einreichung wohnhaft sind. Für Personen mit Wohnsitz außerhalb der Vereinigten Staaten wird das Schiedsverfahren im Bundesstaat Kalifornien in den Vereinigten Staaten von Amerika eingeleitet. Sie und Branch erklären sich ferner damit einverstanden, sich der persönlichen Gerichtsbarkeit eines Bundes- oder Staatsgerichts im nördlichen Bezirk von Kalifornien zu unterwerfen, um ein Schiedsverfahren zu erzwingen, das Verfahren bis zum Abschluss des Schiedsverfahrens auszusetzen oder den vom Schiedsrichter eingegebenen Schiedsspruch zu bestätigen, abzuändern, aufzuheben oder ein Urteil über den Schiedsspruch zu fällen.
Kosten desSchiedsverfahrens: Die Zahlung aller von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsrichterkosten und -auslagen wird durch die AAA-Bestimmungen geregelt, mit der Maßgabe, dass, wenn Sie ein Schiedsgerichtsverfahren gegen Branch einleiten und der Wert der beantragten Klage zehntausend US-Dollar (10.000 $) oder weniger beträgt, Branch alle von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsgerichtskosten und -auslagen (vorbehaltlich der Rückerstattung, wie unten dargelegt) vorstrecken wird. Wenn die Umstände im vorstehenden Satz zutreffen, aber der Wert der eingereichten Klage mehr als zehntausend Dollar (10.000 $) beträgt und Sie dem Schiedsrichter nachweisen, dass solche Kosten und Ausgaben unerschwinglich teurer als ein Gerichtsverfahren wären, wird Branch den Betrag solcher Kosten und Ausgaben zahlen, die der Schiedsrichter für notwendig erachtet, um zu verhindern, dass das Schiedsverfahren unerschwinglich teurer als ein Gerichtsverfahren ist (vorbehaltlich der Rückerstattung, wie unten dargelegt). Für den Fall, dass der Schiedsrichter feststellt, dass alle Ansprüche, die Sie im Schiedsverfahren geltend machen, gemäß der Bundeszivilprozessordnung der USA („Federal Rule of Civil Procedure“) 11 ungerechtfertigt sind, erklären Sie sich damit einverstanden, Branch alle Kosten und Ausgaben zu erstatten, die Branch bezahlt hat und zu deren Zahlung Sie gemäß den AAA-Bestimmungen verpflichtet gewesen wären.
Verzicht aufSammelklage: SIE VERSTEHEN UND STIMMEN ZU, DASS SIE UND BRANCH IN IHRER JEWEILS INDIVIDUELLEN FUNKTION UND NICHT ALS VERTRETER ODER MITGLIED EINER SAMMELKLAGE AN EINEM SCHIEDSVERFAHREN TEILNEHMEN. Das bedeutet, dass Sie und Branch sich nicht an einer Sammelklage mit einer anderen natürlichen oder juristischen Person beteiligen dürfen und es keine Befugnis zur Schlichtung von Streitigkeiten auf der Grundlage einer Sammelklage geben darf. Falls ein Gericht oder ein Schiedsrichter feststellt, dass die in diesem Abschnitt zum Schiedsverfahren und zum Verzicht auf Sammelklage dargelegte Verzichtserklärung für Sammelklagen aus irgendeinem Grund nichtig oder nicht durchsetzbar ist oder dass ein Schiedsverfahren auf Basis einer Sammelklage durchgeführt werden darf, werden die Bestimmungen zur Schlichtung in diesem Abschnitt in ihrer Gesamtheit als nichtig erachtet und es wird davon ausgegangen, dass die Parteien nicht vereinbart haben, Streitigkeiten zu schlichten.
Ausnahmen: Ungeachtet der Entscheidung der Parteien, alle Streitigkeiten durch ein Schiedsverfahren beizulegen, kann jede Partei vor einem Staats- oder Bundesgericht Klage zum Schutz ihrer geistigen Eigentumsrechte (Patente, Urheberrechte, moralische Rechte, Warenzeichen und Geschäftsgeheimnisse, nicht aber Rechte auf Privatsphäre oder Öffentlichkeit) erheben. Jede Partei kann auch bei einem Gericht für Klagen mit geringem Streitwert Rechtshilfe für Streitigkeiten oder Ansprüche im Rahmen der Zuständigkeit dieses Gerichts beantragen.
Widerspruchsrecht: Sie haben das Recht, den in diesem Abschnitt über das Schiedsverfahren und den Verzicht auf Sammelklage dargelegten Bestimmungen zum Schiedsgerichtsverfahren und dem Verzicht auf Sammelklage zu widersprechen, sodass Sie nicht an diese gebunden sind, indem Sie eine schriftliche Benachrichtigung über Ihre Entscheidung zum Widerspruch an die folgende Adresse senden: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Die Nachricht muss innerhalb von 30 Tagen nach dem 15. November 2018 oder nach Ihrer ersten Nutzung der Discovery-Dienste, je nachdem, welcher Zeitpunkt später liegt, gesendet werden. Andernfalls sind Sie verpflichtet, Streitigkeiten gemäß den Bestimmungen dieser Abschnitte zu schlichten. Wenn Sie diesen Schlichtungsbestimmungen widersprechen, ist Branch ebenfalls nicht an diese gebunden.
Änderungen an diesemAbschnitt: Branch benachrichtigt Sie dreißig (30) Tage im Voraus über jegliche Änderungen, die den Inhalt dieses Abschnitts über Schiedsverfahren und den Verzicht auf Sammelklage betreffen, indem diese Bedingungen aktualisiert werden, Ihnen eine Nachricht gesendet wird oder Sie auf andere Weise benachrichtigt werden, wenn Sie die Discovery-Dienste nutzen. Änderungen treten dreißig (30) Tage nach ihrer Aktualisierung in diesen Bedingungen oder ihrer Zusendung an Sie in Kraft.
Änderungen an diesem Abschnitt gelten ansonsten prospektiv nur für Ansprüche, die sich nach dem dreißigsten (30.) Tag ergeben. Falls ein Gericht oder ein Schiedsrichter feststellt, dass der Unterabschnitt „Änderungen an diesem Abschnitt“ nicht durchsetzbar oder gültig ist, wird dieser Abschnitt vom Abschnitt „Schiedsverfahren und Verzicht auf Sammelklage“ getrennt. In einem solchen Fall wendet das Gericht oder der Schiedsrichter den ersten Abschnitt über Schiedsgerichtsbarkeit und Verzicht auf Sammelklagen an, der existierte, nachdem Sie mit der Nutzung der Discovery-Dienste begonnen haben.
RECHTLICHEHINWEISE
Geltendes Recht. Diese Bedingungen und alle Angelegenheiten, die aus sich aus diesen Bedingungen ergeben oder im Zusammenhang mit ihnen stehen, unterliegen den Gesetzen des Bundesstaates Kalifornien, ohne Berücksichtigung ihrer kollisionsrechtlichen Bestimmungen und mit Ausnahme des UN-Kaufrechts.
Gerichtsstand. Alle rechtlichen Schritte oder Verfahren, die sich aus diesen Bedingungen ergeben oder mit ihnen in Zusammenhang stehen und nicht Gegenstand eines Schiedsverfahrens sind, werden ausschließlich vor den Staats- oder Bundesgerichten im nördlichen Bezirk von Kalifornien verhandelt. Sie und Branch erklären sich hiermit einverstanden, sich der Gerichtsbarkeit dieser Gerichte zu unterwerfen und dass der Gerichtsstand für eine solche Klage oder ein solches Verfahren zuständig ist.
Zustellung vonGerichtsurkunden. Sie erklären sich ferner damit einverstanden, die Zustellung von Gerichtsurkunden per Post zu akzeptieren und verzichten hiermit auf alle anderweitig verfügbaren Einreden der Gerichtsbarkeit und des Gerichtsstands.
KeineVerzichtserklärung. Unser Versäumnis, ein Recht oder eine Bestimmung in diesen Bedingungen durchzusetzen, stellt keinen Verzicht auf ein solches Recht oder eine solche Bestimmung dar, es sei denn, dies wird von uns schriftlich anerkannt und vereinbart.
Abtretung. Diese Bedingungen sind durch Sie weder abtretbar noch übertragbar oder unterlizenzierbar, außer mit der vorherigen schriftlichen Zustimmung von Branch. Branch kann alle seine Rechte und Pflichten gemäß diesen Bedingungen frei und ohne Zustimmung übertragen und abtreten.
Verjährung: Sie erklären sich damit einverstanden, dass, ungeachtet anderslautender Gesetze und Vorschriften, alle Ansprüche, die sich aus den Discovery-Diensten ergeben oder die im Zusammenhang mit den Discovery-Diensten stehen, innerhalb eines (1) Jahres nach Auftreten des Klagegrunds geltend gemacht werden müssen. Andernfalls ist ein solcher Klagegrund dauerhaft verjährt. Ungeachtet des Vorstehenden gilt diese Verjährungsfrist nicht für Einwohner von New Jersey.
Überschriften derAbschnitte: Die Überschriften der Abschnitte in diesen Bedingungen dienen nur der Einfachheit und haben keine rechtliche oder vertragliche Wirkung.
Gesamte Vereinbarung. Diese Bedingungen stellen gemeinsam mit der Discovery-Datenschutzerklärung und allen anderen rechtlichen Hinweisen und zusätzlichen Bedingungen oder Richtlinien, welche die Nutzung der Discovery-Dienste regeln, die gesamte Vereinbarung zwischen Ihnen und Branch bezüglich der Discovery-Dienste dar. Wenn eine Bestimmung der Bedingungen von einem zuständigen Gericht als nichtig erachtet wird, hat die Nichtigkeit einer solchen Bestimmung keinen Einfluss auf die Gültigkeit der übrigen Bestimmungen der Bedingungen, die in vollem Umfang in Kraft und wirksam bleiben, es sei denn, dies wird hierin ausdrücklich angegeben.
HINWEIS FÜR IN DER EU ANSÄSSIGEPERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Sie genießen zusätzlich den Schutz, der Ihnen durch zwingende Bestimmungen der Gesetze, die im Land Ihres gewöhnlichen Aufenthaltes gelten, gewährt wird. Wir stimmen beide zu, uns der freien Gerichtsbarkeit der Gerichte des Bundesstaates Kalifornien zu unterwerfen, was bedeutet, dass Sie einen Anspruch auf Durchsetzung Ihrer Verbraucherschutzrechte im Zusammenhang mit diesen Bedingungen in Kalifornien oder in dem EU-Land, in dem Sie leben, geltend machen können. Wenn Sie in der EU wohnen, stellt die Europäische Kommission eine OnlinePlattform zur Streitbeilegung zur Verfügung, auf die Sie hier zugreifen können: https://ec.europa.eu/consumers/odr. Wir beteiligen uns nicht an dieser Plattform. Wenn Sie uns also auf eine Angelegenheit aufmerksam machen möchten, wenden Sie sich bitte an uns.
KONTAKT
Falls Sie Fragen oder Vorschläge zu diesen Bedingungen haben, kontaktieren Sie uns bitte unter folgender Anschrift:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
Conditionsgénérales d’utilisation des Services Discovery
Dernière mise à jour le 11 juin2020
Introduction
(« Branch », nous ou nos), fournit un service de découverte (les « Services Discovery »), qui permet aux développeurs d'applications mobiles utilisant les Services Discovery (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications, ce qui donnent à leurs utilisateurs finaux (« Utilisateur » ou « Utilisateurs ») une façon simplifiée de réaliser une action (par exemple, pour identifier des restaurants à proximité). En acceptant les présentes Conditions ou en utilisant de toute autre manière les Services Discovery dans les applications qui les ont intégrés, vous acceptez de vous conformer aux présentes Conditions générales d’utilisation des Services Discovery (les « Conditions »). En acceptant ces Conditions, vous garantissez que vous êtes autorisé à les accepter. SI VOUS N'ACCEPTEZ PAS LES PRÉSENTES CONDITIONS GÉNÉRALES D’UTILISATION DES SERVICES DISCOVERY, N'UTILISEZ PAS LES FONCTIONS DE RECHERCHE DE CONTENU DANS LES APPLICATIONS QUI UTILISENT NOS SERVICES DISCOVERY.
REMARQUE IMPORTANTE : CES CONDITIONS SONT SOUMISES À UN ARBITRAGE OBLIGATOIRE ET À UNE RENONCIATION AUX DROITS DERECOURS COLLECTIF. VEUILLEZ LES LIRE ATTENTIVEMENT.
Toute référence à « vous » ou « votre », selon le cas, désigne la personne qui accède, utilise ou participe aux Discovery Services de quelque manière que ce soit, ainsi que chacun de ses héritiers, ayants droit et successeurs. Si vous utilisez les Services Discovery au nom d'une entité, vous déclarez et garantissez que vous avez le pouvoir d'engager cette entité ; votre acceptation des Conditions sera considérée comme une acceptation par cette entité, et les termes « vous » ou « votre » dans le présent document feront référence à cette entité et à ses directeurs, responsables, employés et agents.
Nous pouvons apporter des modifications à ces Conditions occasionnellement. Dans ce cas, nous réviserons la date de « Dernière mise à jour » indiquée ci-dessus. Il est de votre responsabilité de consulter fréquemment les présentes Conditions et de vous tenir informé de toute modification apportée à celles-ci. La version en vigueur des présentes Conditions remplacera toutes les versions antérieures. Vous acceptez que votre utilisation continue des applications qui utilisent nos Services Discovery après la publication de ces modifications, constitue votre acceptation des Conditions modifiées.
Veuillez noter que les présentes Conditions ne s'appliquent qu'aux Services Discovery. Branch propose également un site Web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui cliquent sur un lien Branch ou interagissent avec une application ou un site Web d'un Client ou d'une autre entité. Pour connaître les conditions applicables au site Web de Branch et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par le biais des Services Discovery, veuillez consulter les conditions de Branch affichées ici. Vous devez également prendre connaissance des conditions générales qu'un Client ou une autre entité peut vous imposer dès lors que vous utilisez son application ou son site Web.
ELIGIBILITÉ
Les Services Discovery ne sont pas destinés à être utilisés par des personnes âgées de moins de 13 ans (et dans certaines juridictions, de moins de 16 ans). En utilisant les Services Discovery, vous déclarez et confirmez que vous avez au moins 13 ans, ou plus, si la loi exige que vous soyez plus âgé, pour que Branch puisse vous fournir les Services Discovery sans le consentement de vos parents.
LICENCE D'UTILISATION DES SERVICESDISCOVERY
Sous réserve de votre respect des présentes Conditions générales, Branch vous accorde une licence limitée, mondiale, non transférable, non exclusive et révocable d'utilisation des Services Discovery. Vos droits d'utilisation des Services Discovery sont limités par toutes les dispositions et modalités énoncées dans les présentes Conditions, et par toutes les autres conditions qui peuvent vous être imposées par nos Clients.
UTILISATION DE NOS SERVICES DISCOVERY ;POLITIQUES ET RESTRICTIONS
Vous êtes seul responsable de tout contenu et autre document que vous soumettez dans une demande, ou des informations que vous transmettez par ailleurs par ou avec les Services Discovery. Vous acceptez qu'en utilisant les Services Discovery:
- vous respecterez toutes les lois applicables, y compris, sans limitation, les lois sur la vie privée, les lois sur la propriété intellectuelle, les lois contre les communications non sollicitées et les exigences réglementaires ;
- vous ne transmettrez aucun document contenant des virus informatiques ou tout autre code, fichier ou programme informatique conçu pour interrompre, détruire ou limiter la fonctionnalité de tout logiciel ou matériel informatique ou de tout équipement de télécommunication ;
- vous n'interférerez pas ou ne perturberez pas les Services Discovery ou les serveurs ou réseaux connectés aux services de découverte, ou ne contreviendrez à aucune exigence, procédure, politique ou réglementation des réseaux connectés aux Services Discovery ;
- vous ne développerez, ne supporterez, ni n'utiliserez aucun outil automatisé (par exemple, robots, bots) pour accéder ou utiliser les Services Discovery, ni ne copierez de quelque manière que ce soit les données des Services Discovery ;
- vous ne contournerez ni ne désactiverez aucune modalité de gestion des droits numériques, aucune règle d'utilisation ni aucune autre caractéristique des Services Discovery ;
- vous ne ferez pas d’ingénierie inversée, ne décompilerez pas, ne décomposerez pas, ne déchiffrerez pas ou n'essaierez pas de toute autre manière d'obtenir le code source des Services Discovery ou de toute technologie connexe qui n'a pas un code open source; et
- vous ne vous livrerez pas à un « cadrage », à une « mise en miroir » ou à toute autre simulation de l'apparence ou de la fonction des Services Discovery.
Vous reconnaissez et acceptez que votre utilisation des Services Discovery dépend de l'accès aux services de télécommunications d’Internet. Vous êtes seul responsable de l'acquisition et de la maintenance de tous les services de télécommunications et d'Internet et de tout autre matériel et logiciel requis pour accéder et utiliser les Services Discovery, y compris, sans limitation, tous les coûts, frais, dépenses et taxes de toute nature liés à ce qui précède. Branch n'est pas responsable de toute perte ou altération de données, de toute perte de communication ou de toute autre perte ou dommage de quelque nature que ce soit découlant de ces services de télécommunications et d'Internet.
NOTE POUR LES RÉSIDENTS DE L'UE: Si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ferons tout notre possible pour garantir que la disponibilité des Services Discovery ne sera pas interrompue et que les transmissions seront exemptes d'erreurs. Toutefois, en raison de la nature d'Internet, cette disponibilité ne peut être garantie. En outre, votre accès aux Services Discovery peut aussi être occasionnellement suspendu ou limité pour effectuer des réparations ou des opérations de maintenance ou pour introduire de nouvelles fonctionnalités ou de nouveaux services. Nous nous efforcerons de limiter la fréquence et la durée de ces suspensions ou restrictions.
RÉSILIATION
Vous reconnaissez et acceptez que Branch, à sa seule discrétion, peut mettre fin à sa fourniture des Services Discovery sans préavis, pour quelque raison que ce soit et à tout moment. Vous acceptez que Branch ne soit pas responsable à votre égard de la résiliation par ses soins. Les Sections qui, de par leur nature, devraient raisonnablement subsister, subsisteront après la résiliation ou l'expiration des présentes Conditions, y compris, entre autres, les Sections sur la Résiliation, la Politique de confidentialité, les Droits de Propriété, la Limitation de Responsabilité, l'Arbitrage et la Renonciation aux recours collectifs et les Mentions légales.
POLITIQUE DECONFIDENTIALITÉ
Vous reconnaissez que vous avez reçu, lu et compris la Politique de confidentialité des ServicesDiscovery. En acceptant ces Conditions, vous acceptez la collecte, l'utilisation et la divulgation de données par Branch, y compris, le cas échéant, les données personnelles, comme décrit dans notre Politique de confidentialitédes Services Discovery, y compris pour vous proposer des publicités et pour adapter les résultats du contenu.
Vous accordez à Branch une licence mondiale, non exclusive, sous-licenciable et transférable, pour utiliser, copier, modifier, distribuer, publier, traiter et/ou anonymiser les informations et le contenu recueillis par le biais des Services Discovery, notamment pour (a) fournir, maintenir, optimiser et améliorer les Services Discovery ; (b) mener des recherches ; (c) analyser et agréger vos données (y compris les données anonymes) avec les données d'autres utilisateurs, ces données agrégées étant les « Données Agrégées » ; (d) utiliser ces Données Agrégées pour mener des recherches et créer des produits et services de données et d'analyse, y compris pour permettre aux Clients d'adapter le contenu, les annonces ou leurs applications en fonction des informations recueillies via les Services Discovery ; et (d) comme décrit par ailleurs dans la Politique de confidentialitédes Services Discovery. Vous renoncez à tout droit de restitution que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde), ou de toute autre disposition similaire en vertu de toute loi applicable.
LIENS ET CONTENUS DE TIERS
Les Services Discovery peuvent afficher ou contenir des liens vers des produits, des services, des applications et des sites Web de tiers. Les opinions, conseils, déclarations, services, offres ou autres informations qui font partie du contenu exprimé, rédigé ou mis à disposition par d'autres utilisateurs ou d'autres tiers sur les Services Discovery, ou qui sont accessibles ou peuvent être localisés en utilisant les Services Discovery (collectivement, le « Contenu Tiers ») sont ceux des auteurs ou producteurs respectifs et non de Branch ou de ses actionnaires, directeurs, responsables, employés, agents ou représentants. Branch ne contrôle pas le Contenu Tiers et ne garantit pas l'exactitude, l'intégrité ou la qualité de ce Contenu Tiers. Branch n'est pas responsable de l'exécution, n'approuve pas et n'est pas responsable de tout Contenu Tiers ou de toute information ou document annoncé dans un Contenu Tiers. En utilisant les Services Discovery, vous pouvez être exposé à un contenu offensant, indécent ou répréhensible. Nous ne sommes pas responsables, directement ou indirectement, de tout dommage ou perte qui vous serait causé par votre utilisation ou votre confiance en des biens, services ou informations disponibles sur un service tiers ou un Contenu Tiers ou par leur intermédiaire. Il vous incombe d'évaluer les informations, les opinions, les conseils ou tout autre contenu disponible sur les Services Discovery et par leur intermédiaire.
Branch peut favoriser certains résultats de recherche en fonction d'accords avec des tiers (« Résultats de Recherche Sponsorisés ») qui peuvent apparaître comme le premier ou les premiers résultats d'une recherche donnée. Les Résultats de Recherche Sponsorisés apparaissent grâce à des algorithmes adoptés par Branch. Branch ne garantit pas que les Résultats de Recherche Sponsorisés seront les plus adaptés aux besoins spécifiques de l'utilisateur.
Nous pouvons modifier ou interrompre n'importe lequel des Services Discovery, et vous acceptez que nous n'avons aucune obligation de stocker, de maintenir ou de vous fournir une copie de tout contenu ou information que vous ou d'autres personnes fournissez, sauf dans la mesure requise par la loi applicable et comme indiqué dans la Politique de confidentialité des ServicesDiscovery.
DROITS DEPROPRIÉTÉ
Branch et ses concédants détiennent exclusivement tous les droits, titres et intérêts relatifs aux Services Discovery, y compris tous les droits de propriété intellectuelle et de propriété associés. Vous reconnaissez que les Services Discovery sont protégés par les lois sur les droits d'auteur, les marques commerciales et autres lois des États-Unis et d'autres pays. Vous acceptez de ne pas supprimer, modifier ou masquer les mentions de droits d'auteur, de marques commerciales, de marques de service ou d'autres droits de propriété incorporés dans les Services Discovery ou les accompagnant.
Branch peut vous fournir un dispositif permettant de faire part de commentaires, suggestions et idées, si vous le souhaitez, sur les Services Discovery (« Commentaires »). Vous acceptez que Branch puisse, à sa seule discrétion, utiliser le Commentaire que vous lui fournissez de quelque manière que ce soit, y compris dans le cadre d'améliorations et de modifications futures des Services Discovery. Vous accordez par les présentes à Branch et à ses ayants droit, une licence perpétuelle, mondiale, entièrement transférable, pouvant faire l'objet d'une sous-licence, entièrement acquittée, irrévocable et libre de redevance pour utiliser, reproduire, modifier, créer des travaux dérivés, distribuer et afficher les Commentaires de quelque manière que ce soit et à quelque fin que ce soit, dans tout support, logiciel ou technologie de toute sorte existant actuellement ou développé à l'avenir, sans aucune obligation d’attribution ou de compensation à votre égard ou à l’égard d’un tiers. Vous renoncez à tout droit de rétrocession que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde) ou de toute autre disposition similaire en vertu de toute loi applicable.
EXCLUSION DE GARANTIES
Les Services Discovery sont fournis « EN L’ETAT », sans garantie d'aucune sorte. SANS LIMITER CE QUI PRÉCÈDE,BRANCH DÉCLINE EXPLICITEMENT TOUTE GARANTIE DE QUALITÉ MARCHANDE, D'ADÉQUATIONÀ UN USAGE PARTICULIER, DE JOUISSANCE PAISIBLE, D’ABSENCE DE CONTREFAÇONOUD'EXACTITUDE DES DONNÉES, AINSI QUE TOUTE GARANTIE DÉCOULANT DE LA CONDUITE DESAFFAIRES OU DE PRATIQUES COMMERCIALES. Branch ne garantit pas l'exactitude, l'exhaustivité ou l'utilité des Services Discovery. Vous utilisez et vous fiez aux Services Discovery à vos risques et périls. CERTAINES JURIDICTIONS N'AUTORISENT PAS L'EXCLUSION DE CERTAINES GARANTIES DANS DIVERSES CIRCONSTANCES. EN CONSÉQUENCE, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER.
LIMITATION DERESPONSABILITÉ
DANS LA MESURE PERMISE PAR LA LOI ET SANS PRÉJUDICE DE TOUTE DISPOSITION CONTRAIRE, BRANCH NE SERA PAS RESPONSABLE, EN VERTU D'UN CONTRAT, D'UNE NÉGLIGENCE, D'UN DÉLIT, D'UNE RESPONSABILITÉ LEGALE, D'UNE VIOLATION OU DE TOUTE AUTRE REGIME DE RESPONSABILITE OU D’ÉQUITÉ, DE TOUTE PERTE D'UTILISATION DES SERVICES DISCOVERY OU DE TOUT DOMMAGE DE QUELQUE NATURE QUE CE SOIT, QU’IL SOIT direct, indirect, accessoire, spécial, consécutif ou punitif, y compris, entre autres, les dommages pour perte de profits, de clientèle, d'utilisation, de données ou autres pertes intangibles (même si Branch a été informée de la possibilité de tels dommages), résultant de votre utilisation des Services Discovery.
CETTE LIMITATION DE RESPONSABILITÉ FAIT PARTIE DE L’ESSENCE MEME DU CONTRAT ENTRE VOUS ET BRANCH ET S'APPLIQUE À TOUTES LES RÉCLAMATIONS DE RESPONSABILITÉ (PAR EXEMPLE, GARANTIE, DÉLIT, NÉGLIGENCE, CONTRAT, LOI) ET MÊME SI BRANCH A ÉTÉ INFORMÉE DE LA POSSIBILITÉ DE TELS DOMMAGES.
CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION OU L'EXCLUSION DE RESPONSABILITÉ. PAR CONSÉQUENT, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER. LA PRÉSENTE DISPOSITION SUR LA LIMITATION DE RESPONSABILITÉ S'APPLIQUE ENTIÈREMENT AUX RÉSIDENTS DU NEW JERSEY.
NOTE POUR LES RÉSIDENTS DEL'UE : si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ne serons pas responsables (i) des pertes qui n'ont pas été causées par un manquement de notre part, ou (ii) de toute perte commerciale (y compris les pertes de profits, de revenus, de contrats, d'économies anticipées, de données, ou frais accessoires), ou (iii) de toute perte indirecte ou consécutive qui n'était pas prévisible pour vous et pour nous lorsque vous avez commencé à utiliser les Services Discovery. Nous ne serons pas tenus responsables de tout retard ou manquement à nos obligations dans ces conditions si le retard ou le manquement résulte d'une cause qui échappe à notre contrôle raisonnable. Les lois de certains pays peuvent ne pas autoriser certaines ou toutes les limitations décrites ci-dessus. Si ces lois s'appliquent bien à vous, certaines ou toutes les limitations ci-dessus peuvent ne pas vous être applicables et vous pourriez alors bénéficier de droits supplémentaires.
RENONCIATION AUXRECOURS COLLECTIFS ET ARBITRAGE
VOUS DEVEZ LIRE ATTENTIVEMENT CETTE SECTION, CAR ELLE PEUT AVOIR UNE INCIDENCE IMPORTANTE SUR VOS DROITS LÉGAUX, Y COMPRIS VOTRE DROIT D'INTENTER UNE ACTION EN JUSTICE.
Champ d'application: vous et Branch acceptez que ces Conditions affectent le commerce entre États et que la Loi Fédérale d'Arbitrage régit l'interprétation et l'application de ces dispositions d'arbitrage. Cette Section est destinée à être interprétée globalement et régit tous les litiges entre nous, y compris, entre autres, les réclamations découlant ou liées à tout aspect de la relation entre nous, qu'elles soient fondées sur un contrat, un délit, une loi, une fraude, une fausse déclaration ou toute autre théorie juridique ; les réclamations qui ont été faites avant ces Conditions ou tout accord antérieur (y compris, entre autres, les réclamations liées à la publicité) ; et les réclamations qui peuvent être faites après la résiliation de ces Conditions. Les seuls litiges exclus de cette interdiction générale sont les litiges relatifs à certains droits de propriété intellectuelle et les actions en justice pour de faibles montants, comme indiqué ci-dessous.
Règlement préalabledes litiges: vous pouvez nous contacter à l'adresse info@branch.io pour nous faire part de vos réclamations concernant les Services Discovery. Branch est en mesure de répondre rapidement à la plupart des réclamations en rapport avec la satisfaction de nos utilisateurs. Vous et Branch acceptez de faire de votre mieux, par le biais des processus internes de règlement des litiges de Branch, pour régler tout litige, réclamation, question ou désaccord et d'engager des négociations de bonne foi, ce qui sera une condition préalable pour que l'une ou l'autre des parties engage une action en justice ou un arbitrage.
Arbitrage contraignant: si les parties ne parviennent pas à une solution amiable dans un délai de trente (30) jours à compter du moment où le règlement amiable des litiges est engagé en vertu de la clause de règlement préalable des litiges, alors l'une ou l'autre partie peut engager un arbitrage contraignant comme recours exclusif de règlement des litiges, sous réserve des exceptions et des conditions énoncées ci-dessous. À l'exception de ce qui est indiqué ci-dessous, toute réclamation que vous pourriez avoir contre Branch doit être résolue par un arbitrage contraignant devant l'Association Américaine d’Arbitrage (« AAA ») en utilisant ses Règles d'Arbitrage pour les Consommateurs, telles que modifiées par ces Conditions, et sera administrée par l'AAA et résolue par un arbitre unique. Les règles de l'AAA sont disponibles en ligne à l'adresse www.adr.org ou en appelant l'AAA au 1-800-778-7879. L'arbitre est lié par les présentes Conditions.
L'arbitre, et non tout tribunal ou agence fédérale, d'état ou locale, aura compétence exclusive pour résoudre tous les litiges découlant ou liés à l'interprétation, à l'applicabilité, au caractère exécutoire ou à la formation de ces Conditions, y compris, entre autres, toute réclamation selon laquelle tout ou partie de ces Conditions sont nulles ou révocables, ou si une réclamation est soumise à l'arbitrage. L'arbitre est habilité à accorder toute réparation qui serait possible dans un tribunal en vertu de la loi ou des règles d’équité. La décision de l'arbitre doit être écrite, elle lie les parties et peut être inscrite comme un jugement dans tout tribunal compétent.
Vous reconnaissez et acceptez qu'en acceptant ces Conditions, vous et Branch renoncez chacun au droit à un procès avec jury ou à un procès devant un juge dans un tribunal public. En l'absence de cette disposition d'arbitrage, vous et Branch auriez pu avoir le droit ou la possibilité de porter des litiges devant un tribunal, un juge ou un jury, ou de participer ou d'être représentés dans une affaire portée devant un tribunal par d'autres personnes (y compris les recours collectifs). Les autres droits dont vous disposeriez si vous alliez au tribunal, tels que le droit de faire appel et certaines procédures de divulgation des pièces, peuvent être plus limités ou peuvent également être supprimés.
Si vous êtes résident des États-Unis, l'arbitrage peut avoir lieu dans le comté où vous résidez au moment du dépôt de la demande. Pour les personnes résidant en dehors des États-Unis, l'arbitrage est initié dans l'État de Californie, États-Unis d'Amérique. Vous et Branch acceptez en outre de vous soumettre à la compétence exclusive de tout tribunal fédéral ou d'État du district nord de Californie afin de contraindre à l'arbitrage, de suspendre la procédure en attendant l'arbitrage, ou de confirmer, modifier, annuler ou prononcer un jugement sur la sentence émise par l'arbitre.
Coûts del'arbitrage: le paiement de tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA sera régi par les règles de l'AAA, à condition que si vous entamez un arbitrage contre Branch et que la valeur de la réparation demandée est de dix mille dollars (10 000 $) ou moins, alors Branch avancera tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA (sous réserve du remboursement comme indiqué ci-dessous). Si les circonstances de la phrase précédente s'appliquent, mais que la valeur de la réparation demandée est supérieure à dix mille dollars (10 000 $) et que vous démontrez à l'arbitre que ces coûts et dépenses seraient prohibitifs par rapport à une procédure judiciaire, Branch paiera le montant de ces coûts et dépenses que l'arbitre juge nécessaires pour éviter que l'arbitrage ne soit excessivement plus coûteux qu'une procédure judiciaire (sous réserve du remboursement indiqué ci-dessous). Dans le cas où l'arbitre détermine que toutes les réclamations que vous faites valoir en arbitrage sont infondées selon la Règle Fédérale de Procédure Civile 11, vous acceptez de rembourser à Branch tous les coûts et dépenses que cette dernière a payés et que vous auriez été obligé de payer selon les règles de l'AAA.
Renonciation aux recourscollectifs: VOUS RECONNAISSEZ ET ACCEPTEZ QUE VOUS ET BRANCH SEREZ SOUMIS À L’ARBITRAGE À TITRE INDIVIDUEL, ET NON EN TANT QUE REPRÉSENTANT OU MEMBRE D'UN GROUPE. Ainsi, vous et Branch ne pouvez pas présenter une réclamation conjointement avec une autre personne ou entité, et aucun litige ne peut être soumis à l'arbitrage sur la base d'une action collective. Si un tribunal ou un arbitre détermine que la renonciation à l'action collective énoncée dans la présente section d'arbitrage et de renonciation à l'action collective est nulle ou inapplicable pour une raison quelconque ou qu'un arbitrage peut se dérouler sur une base collective, alors les dispositions d'arbitrage de la présente section seront considérées comme nulles et inapplicables dans leur intégralité et les parties seront considérées comme n'ayant pas convenu d'arbitrer les litiges.
Exceptions: Nonobstant la décision des parties de résoudre tous les litiges par voie d'arbitrage, chaque partie peut intenter une action devant un tribunal d'État ou fédéral pour protéger ses droits de propriété intellectuelle (c'est-à-dire les brevets, les droits d'auteur, les droits moraux, les marques et le secret des affaires, mais pas les droits à la vie privée ou de publicité). L'une ou l'autre partie peut également demander réparation devant un tribunal des petites créances en cas de litige ou de demande relevant de la compétence de ce tribunal.
Droit de retrait: vous avez le droit de retirer votre consentement et de ne pas être lié par les dispositions de renonciation à l'arbitrage et aux recours collectifs énoncées dans la présente section sur l'arbitrage et les recours collectifs en envoyant un avis écrit de votre décision de vous retirer à l'adresse suivante : Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notification doit être envoyée dans les 30 jours suivant le 15 novembre 2018 ou suivant votre première utilisation des Services Discovery, selon la date la plus tardive, sinon vous devrez vous soumettre à l'arbitrage des différends conformément aux dispositions de ces paragraphes. Si vous choisissez de retirer votre consentement de ces dispositions d'arbitrage, Branch ne sera pas non plus lié par ces dispositions.
Modifications apportéesà cette section: Branch fournira un préavis de trente (30) jours pour toute modification affectant la substance de cette section de Renonciation à l'Arbitrage et aux Recours Collectifs en mettant à jour les présentes Conditions, en vous envoyant un message ou en vous informant de toute autre manière lorsque vous utilisez les Services Discovery. Les modifications prendront effet trente (30) jours après avoir été mises à jour dans les présentes Conditions ou après vous avoir été envoyées.
Les modifications apportées à cette section ne s'appliqueront par ailleurs de manière anticipée qu'aux réclamations survenant après le trentième (30e) jour. Si un tribunal ou un arbitre décide que cette sous-section sur les « Modifications apportées à cette Section » n'est pas applicable ou valide, alors cette sous-section sera séparée de la section intitulée « Renonciation à l'Arbitrage et aux Recours Collectifs », et le tribunal ou l'arbitre appliquera la première section Renonciation à l'Arbitrage et aux Recours Collectifs existant après que vous ayez commencé à utiliser les Services Discovery.
MENTIONS LÉGALES
Droitapplicable. Les présentes Conditions et toutes les questions qui en découlent ou qui s'y rapportent sont régies par les lois de l'État de Californie, sans tenir compte des dispositions en matière de conflit de lois, à l'exclusion de la Convention des Nations Unies sur les contrats de vente internationale de marchandises.
Lieu de juridiction. Toute action ou procédure judiciaire découlant de ces Conditions ou s'y rapportant et non soumise à l'arbitrage sera exclusivement portée devant les tribunaux d'État ou fédéraux situés dans le district nord de la Californie. Vous et Branch acceptez par les présentes de vous soumettre à la juridiction de ces tribunaux et convenez que le lieu de juridiction est approprié dans ces tribunaux pour toute action ou procédure judiciaire.
Signification des actes deprocédure. Vous acceptez en outre la signification d'un acte de procédure par courrier et renoncez par la présente à tout moyen de défense en matière de compétence et de lieu de juridiction qui serait autrement disponible.
Absence de renonciation. Notre incapacité à faire respecter tout droit ou toute disposition des présentes Conditions ne constitue pas une renonciation à ce droit ou à cette disposition, sauf si nous le reconnaissons et l'acceptons par écrit.
Cession. Les présentes Conditions ne peuvent être cédées, transférées ou sous-licenciées par vous, sauf avec le consentement écrit préalable de Branch. Branch peut transférer et céder tous ses droits et obligations en vertu des présentes Conditions, librement et sans consentement.
Prescription: vous acceptez qu'indépendamment de tout statut ou loi contraire, toute réclamation découlant des Services Discovery ou s'y rapportant doit être introduite dans un délai d'un (1) an à compter de la date à laquelle la cause de l'action est apparue. Dans le cas contraire, cette cause d'action est définitivement prescrite. Nonobstant ce qui précède, la présente loi de prescription ne s'applique pas aux résidents du New Jersey.
Titres des sections: les titres des sections des présentes Conditions sont uniquement destinés à faciliter la lecture et n'ont aucun effet juridique ou contractuel.
Accord intégral. Les présentes Conditions, ainsi que la Politique de confidentialité des ServicesDiscovery et tout autre mentions légales ou conditions ou politiques supplémentaires régissant l'utilisation des Services Discovery, constituent l'intégralité de l'accord entre vous et Branch concernant les Services Discovery. Sauf indication contraire expresse dans les présentes, si une disposition des Conditions est jugée invalide par un tribunal compétent, l'invalidité de cette disposition n'affecte pas la validité des autres dispositions des Conditions, qui restent pleinement en vigueur.
NOTE POUR LES RÉSIDENTS DE L'UE: si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les Conditions suivantes peuvent s'appliquer : vous bénéficiez en outre de la protection qui vous est accordée par les dispositions impératives de la loi de votre pays de résidence. Nous acceptons tous deux de nous soumettre à la juridiction non exclusive des tribunaux de l'État de Californie, ce qui signifie que vous pouvez déposer une demande pour faire valoir vos droits en matière de protection des consommateurs en rapport avec les présentes Conditions en Californie ou dans le pays de l'UE où vous résidez. Si vous résidez dans l'UE, la Commission européenne met à votre disposition une plate-forme de règlement des litiges en ligne, à laquelle vous pouvez accéder à l'adresse suivante : https://ec.europa.eu/consumers/odr. Nous ne sommes pas responsables de cette plate-forme, donc si vous souhaitez porter une réclamation à notre attention, veuillez nous contacter.
CONTACTEZ-NOUS
Si vous avez des questions ou des suggestions concernant ces Conditions, veuillez nous contacter à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
Términos y condiciones para el usuario final de los Serviciosde Descubrimiento
Última actualización 11 de junio de2020
Introducción
Branch Metrics, Inc. ("Branch", "nosotros" o "nos"), proporciona un servicio de descubrimiento (los "Servicios de Descubrimiento"), que permite a los desarrolladores de aplicaciones móviles que usen los Servicios de Descubrimiento (nuestros "Clientes") proporcionar en sus aplicaciones resultados contextuales y enlaces basados en la intención, que ofrecen a sus usuarios finales ("Usuario" o "Usuarios") un acceso simplificado para completar una acción (por ejemplo, para identificar restaurantes cercanos). Al dar su consentimiento a estos Términos o al utilizar los Servicios de Descubrimiento en aplicaciones que hayan integrado los Servicios de Descubrimiento, usted acepta estar sujeto a estos Términos y Condiciones para el Usuario Final de los Servicios de Descubrimiento (los "Términos"). Al aceptar estos Términos, usted asegura que está autorizado a aceptar estos Términos. SI NO ACEPTA ESTOS TÉRMINOS Y CONDICIONES PARA EL USUARIO FINAL DE LOS SERVICIOS DE DESCUBRIMIENTO, NO UTILICE LAS FUNCIONES DE CONSULTA DE CONTENIDO EN APLICACIONES QUE USEN NUESTROS SERVICIOS DE DESCUBRIMIENTO.
AVISO IMPORTANTE: ESTOS TÉRMINOS ESTÁN SUJETOS A ARBITRAJE OBLIGATORIO Y A UNA RENUNCIA A LOS DERECHOS DE DEMANDACOLECTIVA. POR FAVOR, LÉALOS CUIDADOSAMENTE.
Todas las referencias a "usted" o "su", según corresponda, se refieren a la persona que accede, utiliza y o participa en los Servicios de Descubrimiento de cualquier forma, y a cada uno de sus herederos, cesionarios y sucesores. Si utiliza los Servicios de Descubrimiento en nombre de una sociedad, declara y garantiza que está autorizado para vincular a esa sociedad, su aceptación de los Términos se considerará una aceptación por parte de esa sociedad y los términos "usted" y "su" en el presente documento harán referencia a esa sociedad, sus directores, responsables, empleados y agentes.
Branch podrá modificar estos Términos ocasionalmente. Cuando lo hagamos, revisaremos la fecha de "Última actualización" proporcionada anteriormente. Es su responsabilidad revisar estos Términos con frecuencia y mantenerse informado de cualquier cambio que se produzca en ellos. La versión actual de estos Términos sustituirá a todas las versiones anteriores. Usted acepta que el uso continuado de aplicaciones que utilicen nuestros Servicios de Descubrimiento después de que se hayan publicado dichos cambios, constituirá la aceptación de dichos Términos revisados.
Tenga en cuenta que estos Términos solo se aplican a los Servicios de Descubrimiento. Branch también ofrece una página web y otros servicios, algunos de los cuales son accesibles para los Usuarios que hagan clic en un enlace de Branch o interactúen con una aplicación o página web de un Cliente u otra sociedad. Para conocer los términos aplicables a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Descubrimiento, revise los términos de Branch publicados aqui. También debe revisar los términos y condiciones que un Cliente u otra sociedad pueda imponerle al utilizar su aplicación o sitio web.
ELEGIBILIDAD
Los Servicios de Descubrimiento no deben ser utilizados por menores de 13 años (y, en ciertas jurisdicciones, por menores de 16 años). Al usar los Servicios de Descubrimiento, usted declara y garantiza que tiene, al menos 13 años, o más, si la ley requiere que sea mayor para que Branch le ofrezca los Servicios de Descubrimiento sin el consentimiento de sus padres.
LICENCIA DE USO DE LOS SERVICIOS DEDESCUBRIMIENTO
Sujeto a su cumplimiento de estos términos y condiciones, Branch le otorga una licencia limitada, mundial, intransferible, no exclusiva y revocable para usar los Servicios de Descubrimiento. Sus derechos para usar los Servicios de Descubrimiento están limitados por todos los términos y condiciones establecidos en estos Términos y cualquier otro que nuestros Clientes puedan imponerle.
POLÍTICAS Y RESTRICCIONES DE USO DENUESTROS SERVICIOS DE DESCUBRIMIENTO
Usted es el único responsable de cualquier contenido y otro material que envíe en una consulta, o de la información que usted transmita de cualquier modo a través de los Servicios de Descubrimiento. Usted acepta que, al usar los Servicios de Descubrimiento, usted:
- cumplirá con la normativa aplicable, incluida, entre otra, la normativa sobre privacidad, propiedad intelectual, normativa relativa al correo electrónico no deseado (spam) y sus requisitos legales;
- no transmitirá ningún material que contenga virus informáticos ni cualquier otro código informático, archivos o programas diseñados para interrumpir, destruir o limitar la funcionalidad de cualquier software, hardware o equipo de telecomunicaciones;
- no interferirá ni interrumpirá los Servicios de Descubrimiento ni los servidores o redes conectados a los Servicios de Descubrimiento, ni desobedecerá los requisitos, procedimientos, políticas o regulaciones de las redes conectadas a los Servicios de Descubrimiento;
- no desarrollará, respaldará ni usará ninguna herramienta automatizada (como, por ejemplo, robots o arañas) para acceder a los Servicios de Descubrimiento, ni usarlos, ni hacer scraping de los Servicios de Descubrimiento, ni copiará datos de los Servicios de Descubrimiento;
- no eludirá ni deshabilitará ninguna herramienta de gestión de derechos digitales, reglas de uso ni otras características de los Servicios de Descubrimiento;
- no realizará ingeniería inversa, descompilará, desensamblará, descifrará ni intentará de ningún otro modo averiguar el código fuente de los Servicios de Descubrimiento ni cualquier tecnología relacionada que no sea de código abierto; y
- no "encuadrará", "duplicará" ni simulará de ningún otro modo la apariencia o funcionalidad de los Servicios de Descubrimiento.
Usted reconoce y acepta que su uso de los Servicios de Descubrimiento depende del acceso a los servicios de telecomunicaciones e Internet. Usted es el único responsable de adquirir y mantener todos los servicios de telecomunicaciones e Internet y cualquier hardware y software necesarios para acceder a los Servicios de Descubrimiento y utilizarlos, incluidos, entre otros, todos los costes, tarifas, gastos e impuestos de cualquier tipo relacionados con lo anteriormente expuesto. Branch no se responsabiliza de ninguna pérdida o corrupción de datos, comunicaciones ni cualquier otra pérdida o daño de cualquier tipo provocados por dichos servicios de telecomunicaciones e Internet.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch hará todo lo posible para garantizar la disponibilidad de los Servicios de Descubrimiento de forma ininterrumpida y que las transmisiones estén libres de errores. Sin embargo, dada la propia naturaleza de Internet, esto no se puede garantizar. Además, su acceso a los Servicios de Descubrimiento también puede suspenderse o restringirse ocasionalmente para permitir reparaciones, labores de mantenimiento o la introducción de nuevas características o servicios. Intentaremos limitar la frecuencia y duración de dicha suspensión o restricción.
TERMINACIÓN
Usted reconoce y acepta que Branch, a su exclusivo criterio, puede terminar la prestación de los Servicios de Descubrimiento sin previo aviso por cualquier motivo y en cualquier momento. Usted acepta que Branch no será responsable ante usted por la terminación de la prestación de servicios por parte de Branch. Las Secciones que, por su naturaleza, se esperaría razonablemente que se mantuvieran vigente, sobrevivirán a la terminación o vencimiento de estos Términos, incluidas, entre otras, las Secciones sobre Terminación, Política de privacidad y derechos de datos, Derechos de propiedad, Limitación de responsabilidad, Arbitraje y renuncia de demanda colectiva y Avisos legales.
POLÍTICA DE PRIVACIDAD Y DERECHOS DEDATOS
Usted reconoce que ha recibido, leído y entendido la Política de Privacidad de Descubrimiento. Al aceptar estos Términos, usted acepta la recopilación, el uso y la divulgación de datos por parte de Branch, incluidos, cuando corresponda, datos personales, tal y como se describe en nuestra Política de Privacidad de Descubrimiento, incluso para ofrecerle anuncios y ajustar los resultados de contenidos para usted.
Usted otorga a Branch una licencia mundial, no exclusiva, sublicenciable y transferible para usar, copiar, modificar, distribuir, publicar, procesar y/o anonimizar la información y los contenidos recopilados a través de los Servicios de Descubrimiento, que incluyen, entre otros, (a) proporcionar, mantener, optimizar y mejorar los Servicios de Descubrimiento; (b) llevar a cabo labores de investigación; (c) analizar y agregar sus datos (incluidos los datos anonimizados) con datos de otros usuarios; dichos datos agregados serán "Datos Agregados"; (d) utilizar dichos Datos Agregados para realizar investigaciones y crear productos y servicios de datos y analíticas, como, entre otros, permitir a los Clientes adaptar el contenido, los anuncios o sus aplicaciones en función de la información recopilada a través de los Servicios de Descubrimiento; y (d) como se describa de cualquier otro modo en la Política de Privacidad de Descubrimiento. Usted renuncia a cualquier derecho de restitución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier otra ley aplicable.
ENLACES Y CONTENIDO DE TERCEROS
Los Servicios de Descubrimiento pueden mostrar o contener enlaces a productos, servicios, aplicaciones y páginas web de terceros. Cualquier opinión, consejo, declaración, servicio, oferta u otra información que constituya parte del contenido mencionado, creado o puesto a disposición por otros usuarios u otros terceros en los Servicios de Descubrimiento, o al que se pueda acceder a través de los Servicios de Descubrimiento (colectivamente, "Contenido de Terceros") pertenecen a los respectivos autores o productores y no a Branch ni a sus accionistas, directores, ejecutivos, empleados, agentes o representantes. Branch no controla el Contenido de Terceros ni garantiza la precisión, integridad o calidad de dicho Contenido de Terceros. Branch no es responsable ni garantiza el funcionamiento del contenido de Terceros, ni es responsable o garantiza el contenido, o cualquier información o material publicitado en dichos contenidos. Al utilizar los Servicios de Descubrimiento, usted puede estar expuesto a contenido ofensivo, indecente o reprochable. Branch no es responsable, directa o indirectamente, de los daños o pérdidas causados por el uso o la confianza sobre los bienes, servicios o información disponible en los servicios o contenidos de Terceros. Es su responsabilidad evaluar la información, opinión, asesoramiento u otro contenido disponible en y a través de los Servicios de Descubrimiento.
Branch puede potenciar ciertos resultados de búsqueda según acuerdos establecidos con terceros ("Resultados de búsqueda patrocinados") que pueden aparecer como el primero o más resultados en cualquier búsqueda. Los Resultados de búsqueda patrocinados aparecen como resultado de algoritmos adoptados por Branch. Branch no afirma de ningún modo que los Resultados de búsqueda patrocinados sean los más adecuados para las necesidades específicas del usuario.
Podemos cambiar o suspender cualquiera de los Servicios de Descubrimiento y usted acepta que no tenemos la obligación de almacenar, mantener o proporcionarle una copia de cualquier contenido o información que usted u otros ofrezcan, excepto en la medida requerida por la ley aplicable y según se especifique en la Política de Privacidad deDescubrimiento.
PROPIEDAD INTELECTUAL
Branch y los titulares de sus licencias son propietarios exclusivos de todos los derechos, títulos e intereses sobre los Servicios de Descubrimiento, incluidos todos los derechos análogos de propiedad intelectual e industrial.. Usted reconoce que los Servicios de Descubrimiento están protegidos por derechos de propiedad intelectual, marcas y otras leyes de los Estados Unidos y otros países. Usted acepta no eliminar, alterar u ocultar ningún derecho de propiedad intelectual, marcas, marcas de servicios u otros avisos de derechos de propiedad incorporados o que acompañen los Servicios de Descubrimiento.
Branch puede proporcionarle un mecanismo para proporcionar comentarios, sugerencias e ideas, si así lo desea, sobre los Servicios de Descubrimiento ("Comentarios"). Usted acepta que Branch puede, a su entera discreción, usar los Comentarios que proporcione a Branch de cualquier manera, incluyendo futuras mejoras y modificaciones de los Servicios de Descubrimiento. Por la presente, usted otorga a Branch y sus cesionarios una licencia perpetua, mundial, totalmente transferible, sublicenciable, totalmente pagada, irrevocable y libre de derechos para usar, reproducir, modificar, crear trabajos derivados, distribuir y mostrar los Comentarios de cualquier manera, para cualquier propósito, en cualquier medio, software o tecnología de cualquier tipo que ahora exista o se desarrolle en el futuro, sin ninguna obligación de otorgarle una atribución o compensación a usted o a cualquier tercero. Usted renuncia a cualquier derecho de atribución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier ley aplicable.
EXCLUSIÓN DEGARANTÍAS
Los Servicios de Descubrimiento se proporcionan "TAL CUAL", sin garantía de ningún tipo. SIN LIMITAR LO ANTERIOR, BRANCHRENUNCIA EXPRESAMENTE A TODAS LAS GARANTÍAS DE COMERCIABILIDAD, CAPACIDAD PARA UNPROPÓSITO EN PARTICULAR, DISFRUTE PACÍFICO, CUMPLIMIENTO O EXACTITUD DE DATOS Y CUALQUIERGARANTÍA DERIVADA DEL CURSO DE NEGOCIACIÓN O USO DE LA MARCA. Branch no garantiza la precisión, integridad o utilidad de los Servicios de Descubrimiento. Usted utiliza y confía en los Servicios de Descubrimiento bajo su propio riesgo. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE CIERTAS GARANTÍAS EN CIERTAS CIRCUNSTANCIAS. POR LO TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE.
LIMITACIÓN DERESPONSABILIDAD
EN LA MEDIDA PERMITIDA POR LA LEY Y SIN PERJUICIO DE CUALQUIER DISPOSICIÓN ENCONTRARIO, BRANCH NO SERÁ RESPONSABLE CONTRACTUALMENTE, POR NEGLIGENCIA, PERJUICIO, RESPONSABILIDAD OBJETIVA, INFRACCIÓN O CUALQUIER OTRA TEORÍA CONFORME A DERECHO POR CUALQUIER PÉRDIDA O DAÑOS POR EL USO DE LOS SERVICIOS DE DESCUBRIMIENTO, YA sean daños directos, indirectos, incidentales, especiales, consecuentes o ejemplares, incluidos, entre otros, daños por pérdida de beneficios, buena voluntad, uso, datos u otras pérdidas intangibles (incluso si Branch ha sido informada de la posibilidad de tales daños), como resultado de su uso de los Servicios de DESCUBRIMIENTO.
ESTA LIMITACIÓN DE RESPONSABILIDAD FORMAPARTE DE LA BASE DE LA NEGOCIACIÓN ENTRE USTED Y BRANCH Y SE APLICARÁ A TODAS LAS RECLAMACIONES DE RESPONSABILIDAD (POR EJEMPLO, GARANTÍA, PERJUICIO, NEGLIGENCIA, CONTRATO, LEY) E INCLUSO SI BRANCH HA SIDO INFORMADA DE LA POSIBILIDAD DE CUALQUIER DAÑO.
ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN O EXCLUSIÓN DE RESPONSABILIDAD. POR TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE. ESTA DISPOSICIÓN DE LIMITACIÓN DE RESPONSABILIDAD SE APLICARÁ COMPLETAMENTE A LOS RESIDENTES DE NUEVA JERSEY.
NOTA PARA RESIDENTES DE LA UE: Si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch no será responsable de (i) pérdidas que no hayan sido causadas por un incumplimiento por parte de Branch, o (ii) cualquier pérdida comercial (incluida la pérdida de beneficios, ingresos, contratos, ahorros previstos, datos, fondo de comercio o gastos innecesarios), o (iii) cualquier pérdida indirecta o consecuente que no fuera previsible tanto para usted como para nosotros cuando comenzó a utilizar los Servicios de Descubrimiento. Branch no será responsable de ningún retraso o incumplimiento de nuestras obligaciones bajo estas condiciones, si el retraso o incumplimiento deriva de una circunstancia que esté fuera de nuestro control razonable. Algunas disposiciones locales no permiten todas o algunas de las limitaciones descritas anteriormente. Si estas leyes se aplican a usted, todas o algunas de las limitaciones anteriores pueden no tener aplicación y usted puede tener derechos adicionales.
ARBITRAJE Y RENUNCIADE DEMANDA COLECTIVA
LEA ESTA SECCIÓN CUIDADOSAMENTE, YA QUE ÉSTA PUEDE AFECTAR SIGNIFICATIVAMENTE A SUS DERECHOS, INCLUSO A SU DERECHO DE PRESENTAR UNA DEMANDA EN ANTE LA JURISDICCION ORDINARIA.
Alcance: usted y Branch aceptan que estos Términos afectan al comercio entre estados y que la Ley Federal de Arbitraje rige la interpretación y ejecución de estas disposiciones de arbitraje. Esta Sección está destinada a ser interpretada de manera amplia y rige todas y cada una de las disputas entre nosotros, incluidas, entre otras, las reclamaciones que surjan de cualquier aspecto de la relación entre nosotros, ya sea contractual, perjuicio, leyes, fraude, falsedad o cualquier otra teoría legal; las reclamaciones que surgieran antes de estos Términos o cualquier acuerdo previo (incluidos, entre otros, reclamaciones relacionadas con la publicidad); y reclamaciones que puedan surgir después de la terminación de estos Términos. Las únicas reclamaciones excluidas de esta amplia prohibición son los litigios sobre ciertos derechos de propiedad intelectual y otras demandas de menor cuantía, como se establece a continuación.
Resolución inicial dedisputas: puede contactarnos en info@branch.io para transmitirnos cualquier reclamación que pueda tener con respecto a los Servicios de Descubrimiento. Branch resuelve la mayoría de las reclamaciones rápidamente a entera satisfacción de nuestros usuarios. Usted y Branch acuerdan hacer todo lo posible a través de los procesos internos de resolución de disputas de Branch para resolver cualquier disputa, reclamación, cuestión o desacuerdo y entablar negociaciones de buena fe, lo cual será una condición para que cualquiera de las partes inicie una demanda o arbitraje.
Arbitraje obligatorio: si las partes no alcanzan una solución de mutuo acuerdo dentro de un período de treinta (30) días, desde el momento en que se inicia la resolución informal de disputas, bajo la disposición de resolución de disputas inicial, entonces cualquiera de las partes puede iniciar un arbitraje vinculante siendo el único medio para resolver reclamaciones, sujeto a las excepciones y términos establecidos a continuación. Excepto a lo que se establece a continuación, cualquier reclamación que pueda tener contra Branch debe resolverse mediante un arbitraje vinculante ante la Asociación Americana de Arbitraje ("AAA") utilizando sus Reglas de Arbitraje del Consumidor, según lo indicado por estos Términos, y será administrado por AAA y resuelto por un solo árbitro. Las reglas de AAA están disponibles en línea en www.adr.org o llamando a AAA al 1-800-778-7879. El árbitro está sujeto a los presentes Términos.
El árbitro, y no cualquier tribunal o agencia federal, estatal o local, tendrá competencia exclusiva para resolver todas las disputas que surjan de la interpretación, aplicabilidad, exigibilidad o formación de estos Términos, incluida, entre otras, cualquier reclamación sobre la nulidad o anulabilidad de alguno o todos estos Términos, o si una reclamación está o no sujeta a arbitraje. El árbitro estará legitimado para otorgar cualquier reparación que esté disponible para un tribunal conforme a la ley o la equidad. El laudo del árbitro deberá constar por escrito y será vinculante para las partes, pudiendo solicitarse su ejecución ante cualquier tribunal de la jurisdicción competente.
Usted comprende y acepta que, al suscribir estos Términos, usted y Branch renuncian a su derecho a un procedimiento judicial ante la jurisdicción ordinaria. En ausencia de este pacto de sumisión a arbitraje, usted y Branch podrían haber tenido el derecho u oportunidad de someterse a un tribunal, o juez ordinario y/o participar o estar representado ante un tribunal (incluyendo demandas colectivas). Asimismo otros derechos que usted tendría en la jurisdicción ordinaria, son el derecho de apelación y a ciertos tipos de pruebas, los cuales podrán ser más limitados o incluso suspendidos.
Si usted es residente de los Estados Unidos, el arbitraje puede tener lugar en el estado donde resida en el momento de la presentación de la reclamación. Para las personas que residan fuera de los Estados Unidos, el arbitraje se iniciará en el Estado de California, Estados Unidos de América. Usted y Branch también aceptan someterse a la jurisdicción de cualquier tribunal federal o estatal en el Distrito Norte de California para someterse al arbitraje, suspender los procedimientos pendientes de arbitraje o para confirmar, modificar, anular o emitir un fallo sobre el laudo presentado por el árbitro.
Costes del arbitraje: el pago de todos los costes y gastos de presentación, administración y arbitraje impuestos por AAA se regirá por las reglas de AAA, siempre que si usted está iniciando un arbitraje contra Branch y el valor de la compensación solicitada es de diez mil dólares (10 000 $) o menos, entonces Branch adelantará todos los costes y gastos de presentación, administrativos y de arbitraje impuestos por AAA (sujetos a reembolso como se establece a continuación). Si se aplican las circunstancias del párrafo anterior, pero el valor de la compensación solicitada es de más de diez mil dólares (10 000 $) y usted demuestra al árbitro que tales costes y gastos serían prohibitivamente mayores que un procedimiento judicial, entonces Branch pagará el importe de dichos costes y gastos que el árbitro determine que son necesarios para evitar que el arbitraje sea prohibitivamente más costoso que un procedimiento judicial (sujetos a reembolso como se establece a continuación). En el caso de que el árbitro determine que todas las reclamaciones que usted afirma en el arbitraje son infundadas de acuerdo con la Regla Federal de Procedimiento Civil 11, usted acepta reembolsar a Branch todos los costes y gastos que Branch pagó y que usted habría estado obligado a pagar bajo las reglas de AAA.
Renuncia a la demandacolectiva: USTED ENTIENDE Y ACEPTA QUE TANTO USTED COMO BRANCH ARBITRARÁN CADA UNO EN SU CAPACIDAD INDIVIDUAL, NO COMO REPRESENTANTE O MIEMBRO DE UN GRUPO. Esto significa que usted y Branch no pueden agruparse en una reclamación con ninguna otra persona o sociedad y no existirá legitimación para que una disputa sea arbitrada en una demanda colectiva. Si cualquier tribunal o árbitro determina que la renuncia de demanda colectiva establecida en esta sección de Arbitraje y renuncia de demanda colectiva es nula o inaplicable por cualquier motivo o que un arbitraje puede proceder sobre una base colectiva, entonces las disposiciones de arbitraje de esta sección se considerarán nulas en su totalidad y se considerará que las partes no han acordado someter sus disputas a arbitraje.
Excepciones: a pesar de la decisión de las partes de resolver todas las disputas a través de un arbitraje, cualquiera de las partes puede iniciar una acción en un tribunal estatal o federal para proteger sus derechos de propiedad intelectual (es decir, patentes, derechos de autor, derechos morales, marcas comerciales y secretos comerciales, pero no derechos relativos a la privacidad o publicidad). Cualquiera de las partes también puede solicitar una reparación en un tribunal de competente para dirimir reclamaciones de menos cuantía en caso de controversias o reclamaciones en el ámbito de la jurisdicción de ese tribunal.
Derecho deopción: usted tiene derecho a optar por su exclusión y no vinculación a las disposiciones de arbitraje y renuncia a la demanda colectiva establecidas en esta sección de Arbitraje y renuncia de demanda colectiva mediante el envío de una notificación escrita de su decisión de optar por dicha exclusión, a la siguiente dirección: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notificación debe enviarse dentro de los 30 días posteriores al 15 de noviembre de 2018 o su primer uso de los Servicios de Descubrimiento, lo que ocurra más tarde; de lo contrario, estará obligado a arbitrar disputas de acuerdo con los términos de esos párrafos. Si usted opta por su exclusión de estas disposiciones de arbitraje, Branch tampoco estará obligado por ellas.
Cambios a estasección: Branch notificará con treinta (30) días de antelación cualquier cambio que afecte el contenido de esta sección de Arbitraje y renuncia de demanda colectiva actualizando estos Términos, enviándole un mensaje o notificándole cuando utilice los Servicios de Descubrimiento. Las enmiendas entrarán en vigor treinta (30) días después de que se actualicen en estos Términos o se le envíen.
De lo contrario, los cambios a esta sección se aplicarán prospectivamente solo a las reclamaciones que surjan después del trigésimo (30º) día. Si un tribunal o árbitro decide que esta subsección sobre "Cambios a esta sección" no es aplicable o válida, entonces esta subsección se separará de la sección titulada "Arbitraje y renuncia de demanda colectiva" y el tribunal o árbitro aplicarán la primera sección de Arbitraje y renuncia de demanda colectiva existente después de que usted comenzara a utilizar los Servicios de Descubrimiento.
AVISOS LEGALES
Leyaplicable. Estos Términos y todos los asuntos que surjan de o se relacionen con estos Términos se regirán por las leyes del Estado de California, sin tener en cuenta sus disposiciones sobre conflictos de leyes, excluyendo la Convención de las Naciones Unidas sobre los Contratos de Compraventa Internacional de Mercaderías.
Juzgado. Cualquier acción legal o procedimiento que surja de estos Términos o esté relacionado con ellos y que no esté sujeto a arbitraje se iniciará exclusivamente en los tribunales estatales o federales ubicados en el Distrito Norte de California. Por el presente, usted y Branch acuerdan someterse a la jurisdicción de dichos tribunales y acuerdan que aquel es el juzgado competente para conocer cualquier acción o procedimiento legal.
Servicio deprocedimientos. Además, usted acepta el servicio del procedimiento por correo y por la presente renuncia a todas y cada una de las acciones jurisdiccionales y locales que establezcan lo contrario.
No renuncia. La falta de cumplimiento de cualquier derecho o disposición en estos Términos no constituirá una renuncia a dicho derecho o disposición a menos que Branch así lo manifieste y acepte por escrito.
Cesión. Usted no podrá ceder, transferir ni sublicenciar estos Términos, excepto con el consentimiento previo y por escrito de Branch. Branch podrá transferir y ceder cualquiera de sus derechos y obligaciones bajo estos Términos libremente y sin su consentimiento.
Prescripción deacciones: usted acepta que, independientemente de cualquier ley que establezca lo contrario, cualquier reclamación que surja de los Servicios de Descubrimiento o se relacione con ellos deberá presentarse dentro del plazo de un (1) año después de que se produzca la causa de lugar a la acción. De lo contrario, la acción se entenderá prescrita. No obstante lo anterior, esta previsión no se aplicará a los residentes de Nueva Jersey.
Encabezados desección: los títulos de las secciones de estos Términos se establecen tan solo por su conveniencia y no tienen ningún efecto legal o contractual.
Acuerdo completo Estos Términos, junto con la Política de Privacidad de Descubrimiento y cualquier otro aviso legal o términos y condiciones o políticas adicionales que rijan el uso de los Servicios de Descubrimiento, constituirán el acuerdo completo entre usted y Branch en relación con los Servicios de Descubrimiento. Excepto como se establece expresamente en este documento, si una disposición de los Términos se considera no válida por un tribunal de una jurisdicción competente, la invalidez de dicha disposición no afectará la validez de las disposiciones restantes de los Términos, que permanecerán en pleno vigor y efecto.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: usted además dispone de la protección que le otorgan las disposiciones obligatorias de la ley de su país de residencia. Ambas partes acuerdan someterse a la jurisdicción no exclusiva de los tribunales del Estado de California, lo que significa que usted puede presentar una reclamación para hacer valer sus derechos de protección al consumidor en relación con estos Términos en California o en el país de la UE en el que viva. Si reside en la UE, la Comisión Europea proporciona una plataforma de resolución de disputas en línea, a la que puede acceder aquí: https://ec.europa.eu/consumers/odr. Branch no participa en esta plataforma, por lo que si desea informarnos sobre un asunto, contáctenos.
CONTACTO CON NOSOTROS
Si tiene alguna pregunta o sugerencia sobre estos Términos, contacte con nosotros en:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
Effective October 14th 2022 to January 4th 2023
DownloadTable of Contents
End User Navigator Terms & Conditions
Last updated Feb 7th, 2022
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Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Navigator Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Navigator Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Navigator Services, shall constitute the entire agreement between you and Branch concerning the Navigator Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Điều khoản & Điều kiện Dịch vụ Khám phá cho Người dùng Cuối
Cập nhật lần cuối ngày 11 tháng 6 năm 2020
Giới thiệu
Branch Metrics, Inc. ("Branch" hoặc "chúng tôi") cung cấp dịch vụ khám phá (“Dịch vụ Khám phá”), cho phép các nhà phát triển ứng dụng di động sử dụng Dịch vụ Khám phá (“Khách hàng” của chúng tôi) tìm kiếm các kết quả theo ngữ cảnh và các liên kết có chủ đích trong ứng dụng của họ, giúp người dùng cuối ("Người dùng") đơn giản hoá quy trình khi thực hiện tác vụ (ví dụ, để xác định vị trí các nhà hàng lân cận). Bằng việc đồng ý với các Điều khoản này hoặc sử dụng Dịch vụ Khám phá trong các ứng dụng đã tích hợp Dịch vụ Khám phá, bạn đồng ý chịu sự ràng buộc của Điều khoản & Điều kiện Khám phá của Người dùng Cuối (“Điều khoản”). Bằng việc chấp nhận các Điều khoản này, bạn cam kết rằng bạn có đủ thẩm quyền để đồng ý với các Điều khoản này. NẾU BẠN KHÔNG ĐỒNG Ý VỚI CÁC ĐIỀU KHOẢN & ĐIỀU KIỆN KHÁM PHÁ CỦA NGƯỜI DÙNG CUỐI NÀY, BẠN KHÔNG ĐƯỢC SỬ DỤNG CÁC CHỨC NĂNG TRUY VẤN NỘI DUNG TRONG CÁC ỨNG DỤNG CÓ SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦA CHÚNG TÔI.
THÔNG BÁO QUAN TRỌNG: CÁC ĐIỀU KHOẢN NÀY PHẢI TUÂN THEO ĐIỀU KHOẢN RÀNG BUỘC TUÂN THỦ TRỌNG TÀI VÀ TỪ BỎ QUYỀN KHIẾU KIỆN TẬP THỂ. VUI LÒNG ĐỌC KỸ.
Tất cả các tham chiếu đến "bạn" hoặc "của bạn", nếu có, nghĩa là người truy cập, sử dụng và/hoặc tham gia Dịch vụ Khám phá dưới mọi hình thức và tất cả người thừa kế, người nhận chuyển nhượng và người kế nhiệm của bạn. Nếu bạn sử dụng Dịch vụ Khám phá thay mặt cho một tổ chức, bạn là người đại diện và cam kết rằng bạn có thẩm quyền của tổ chức đó, việc bạn chấp nhận các Điều khoản này sẽ được coi là sự chấp nhận của tổ chức đó, đồng thời "bạn" và "của bạn" ở đây được hiểu là tổ chức đó, giám đốc, cán bộ, nhân viên và đại lý của tổ chức đó.
Chúng tôi có thể thực hiện những thay đổi đối với các Điều khoản này tùy từng thời điểm. Khi thay đổi các Điều khoản, chúng tôi sẽ sửa đổi ngày "Cập nhật lần cuối" đã nêu ở trên. Bạn có trách nhiệm rà soát lại các Điều khoản này thường xuyên và luôn cập nhật các thông báo về bất kỳ sự thay đổi điều khoản nào. Phiên bản mới hơn của các Điều khoản này sẽ thay thế tất cả các phiên bản trước đó. Bạn đồng ý rằng việc bạn tiếp tục sử dụng các ứng dụng có sử dụng Dịch vụ Khám phá của chúng tôi sau khi những thay đổi đó đã được công bố có nghĩa là bạn đã chấp nhận các Điều khoản sửa đổi đó.
Xin lưu ý rằng các Điều khoản này chỉ áp dụng cho Dịch vụ Khám phá. Branch cũng cung cấp một trang web và các dịch vụ khác, Người dùng có thể truy cập vào một số dịch vụ trên khi nhấp vào liên kết của Branch hoặc khi tương tác với ứng dụng hoặc trang web của Khách hàng hoặc tổ chức khác. Để biết các điều khoản áp dụng cho trang web của Branch và các dịch vụ khác của Branch, bao gồm các dịch vụ mà Người dùng có thể truy cập thông qua Dịch vụ Khám phá, vui lòng xem các điều khoản của Branch được đăng tại đây. Bạn cũng nên xem lại bất kỳ điều khoản và điều kiện nào mà Khách hàng hoặc tổ chức khác có thể áp dụng khi bạn sử dụng ứng dụng hoặc trang web của họ.
TÍNH ĐỦ ĐIỀU KIỆN
Dịch vụ Khám phá này không dành cho bất cứ ai dưới 13 tuổi (hoặc dưới 16 tuổi theo quy định pháp luật ở một số khu vực nhất định). Bằng việc sử dụng Dịch vụ Khám phá, bạn cam đoan và đảm bảo rằng độ tuổi của bạn tối thiểu là 13, hoặc lớn hơn nếu luật pháp quy định để sử dụng Dịch vụ Khám phá của Branch mà không cần sự đồng ý của cha mẹ.
GIẤY PHÉP SỬ DỤNG DỊCH VỤ KHÁM PHÁ
Tùy thuộc vào việc bạn tuân thủ các điều khoản và điều kiện này, Branch cấp cho bạn giấy phép có giới hạn, toàn cầu, không thể chuyển nhượng, không độc quyền và có thể thu hồi để sử dụng Dịch vụ Khám phá. Quyền của bạn trong việc sử dụng Dịch vụ Khám phá tuân theo tất cả các điều khoản và điều kiện nêu trong các Điều khoản này và bất kỳ điều khoản nào khác vốn có thể được Khách hàng của chúng tôi áp dụng cho bạn.
SỬ DỤNG DỊCH VỤ KHÁM PHÁ CỦA CHÚNG TÔI; CHÍNH SÁCH VÀ HẠN CHẾ
Bạn hoàn toàn chịu trách nhiệm đối với bất kỳ nội dung và tài liệu nào khác khi bạn gửi truy vấn, hoặc đối với thông tin mà bạn gửi qua hoặc liên quan đến Dịch vụ Khám phá. Bạn đồng ý rằng khi sử dụng Dịch vụ Khám phá, bạn sẽ:
- tuân thủ tất cả các luật hiện hành, bao gồm nhưng không giới hạn luật về quyền riêng tư, luật sở hữu trí tuệ, luật chống thư và tin nhắn rác và các yêu cầu pháp lý;
- không gửi bất kỳ tài liệu nào có chứa vi rút phần mềm hoặc bất kỳ mã máy tính, tệp hoặc chương trình nào khác được dùng để làm gián đoạn, phá hủy hoặc hạn chế chức năng của các phần mềm hoặc phần cứng máy tính hoặc thiết bị viễn thông;
- không can thiệp hoặc làm gián đoạn Dịch vụ Khám phá hoặc máy chủ hoặc mạng kết nối với Dịch vụ Khám phá, hoặc không tuân theo bất kỳ yêu cầu, thủ tục, chính sách hoặc quy định nào của mạng kết nối với Dịch vụ Khám phá;
- không phát triển, hỗ trợ hoặc sử dụng bất kỳ công cụ tự động nào (ví dụ như ứng dụng bot, các chương trình tự dộng hoá) để truy cập hoặc sử dụng Dịch vụ Khám phá hoặc thu thập dữ liệu Dịch vụ Khám phá hoặc sao chép dữ liệu từ Dịch vụ Khám phá;
- không vi phạm hoặc vô hiệu hóa bất kỳ hệ thống quản lý quyền kỹ thuật số, quy tắc sử dụng hoặc tính năng nào khác của Dịch vụ Khám phá;
- không được đảo ngược thiết kế, dịch ngược, phân tích, giải mã nguồn hoặc tìm cách lấy mã nguồn của Dịch vụ Khám phá hoặc bất kỳ công nghệ liên quan nào không phải là mã nguồn mở; và
- không tham gia việc “phát triển”, “sao chép” hoặc mô phỏng hình thức hoặc chức năng của Dịch vụ Khám phá.
Bạn công nhận và đồng ý rằng việc sử dụng Dịch vụ Khám phá phụ thuộc vào quyền truy cập các dịch vụ viễn thông và Internet. Bạn hoàn toàn chịu trách nhiệm về việc mua sắm và duy trì tất cả các dịch vụ viễn thông và Internet, và các phần cứng và phần mềm khác cần thiết để truy cập và sử dụng Dịch vụ Khám phá, bao gồm nhưng không giới hạn tất cả chi phí, lệ phí, phí tổn và thuế dưới bất kỳ hình thức nào liên quan đến những quy định nói trên. Branch không chịu trách nhiệm đối với bất kỳ mất mát hoặc hư hỏng dữ liệu và thông tin liên lạc nào xảy ra hoặc bất kỳ tổn thất hoặc thiệt hại khác dưới mọi hình thức phát sinh từ các dịch vụ viễn thông và Internet.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ cố gắng hết sức để đảm bảo rằng Dịch vụ Khám phá sẽ không bị gián đoạn và quá trình truyền dữ liệu sẽ không xảy ra lỗi. Tuy nhiên, điều này không thể được đảm bảo do tính chất của Internet. Ngoài ra, quyền truy cập của bạn vào Dịch vụ Khám phá đôi khi cũng có thể bị tạm ngừng hoặc bị hạn chế để cho phép sửa chữa, bảo trì hoặc giới thiệu các cơ sở hoặc dịch vụ mới. Chúng tôi sẽ cố gắng hạn chế tần suất và thời gian gián đoạn và ngưng trệ nếu có .
CHẤM DỨT
Bạn công nhận và đồng ý rằng Branch có thể huỷ bỏ cung cấp Dịch vụ Khám phá vì bất kỳ lý do gì bất cứ lúc nào mà không cần thông báo trước. Bạn đồng ý rằng Branch sẽ không chịu trách nhiệm về việc chấm dứt thoả thuận của Branch với bạn. Những Mục mà vẫn còn hiệu lực sau khi chấm dứt hoặc hết hạn các Điều khoản này, bao gồm nhưng không giới hạn các Mục về Chấm dứt, Chính sách Quyền riêng tư & Quyền Dữ liệu, Quyền Sở hữu, Giới hạn Trách nhiệm pháp lý, Trọng tài và Từ bỏ Khiếu kiện Tập thể, và Thông báo pháp lý.
CHÍNH SÁCH QUYỀN RIÊNG TƯ & QUYỀN DỮ LIỆU
Bạn thừa nhận rằng bạn đã nhận, đọc và hiểu Chính sách Quyền riêng tư của Dịch vụ Khám phá. Bằng cách đồng ý với các Điều khoản này, bạn đồng ý cho Branch thu thập, sử dụng và tiết lộ dữ liệu, bao gồm dữ liệu cá nhân, nếu có, như được mô tả trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá của chúng tôi, bao gồm việc phân phối quảng cáo đến bạn và điều chỉnh kết quả nội dung cho bạn.
Bạn cấp cho Branch một giấy phép toàn cầu, không độc quyền, có thể cấp phép phụ, có thể chuyển nhượng sử dụng, sao chép, sửa đổi, phân phối, xuất bản, xử lý và/hoặc ẩn danh các thông tin và nội dung thu được thông qua Dịch vụ Khám phá, bao gồm nhưng không giới hạn (a) cung cấp, duy trì, tối ưu hóa và cải tiến Dịch vụ Khám phá; (b) tiến hành nghiên cứu; (c) phân tích và tổng hợp dữ liệu của bạn (bao gồm dữ liệu ẩn danh) với dữ liệu của những người dùng khác, dữ liệu được tập hợp gọi là "Dữ liệu Tổng hợp"; (d) sử dụng Dữ liệu Tổng hợp đó để tiến hành nghiên cứu và tạo dữ liệu cũng như các sản phẩm và dịch vụ phân tích, bao gồm việc cho phép Khách hàng điều chỉnh nội dung, quảng cáo hoặc ứng dụng của họ dựa trên thông tin được thu thập qua Dịch vụ Khám phá; và (d) và các nội dung khác trong Chính sách Quyền riêng tư đối với Dịch vụ Khám phá. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
CÁC LIÊN KẾT VÀ NỘI DUNG CỦA BÊN THỨ BA
Dịch vụ Khám phá có thể hiển thị hoặc chứa các liên kết đến các sản phẩm, dịch vụ, ứng dụng và trang web của bên thứ ba. Mọi ý kiến, lời khuyên, tuyên bố, dịch vụ, đề nghị hoặc thông tin khác cấu thành một phần của nội dung được thể hiện, tạo ra hoặc cung cấp bởi những người dùng khác hoặc các bên thứ ba khác trên Dịch vụ Khám phá, hoặc có thể truy cập thông qua hoặc có thể tìm thấy bằng Dịch vụ Khám phá (gọi chung là "Nội dung của bên thứ ba") là của các tác giả hoặc nhà sản xuất tương ứng chứ không phải của Branch hoặc các cổ đông, giám đốc, cán bộ, nhân viên, đại lý hoặc đại diện của Branch. Branch không kiểm soát Nội dung của bên thứ ba và không đảm bảo tính chính xác, tính toàn vẹn hoặc chất lượng của Nội dung do bên thứ ba đó cung cấp. Branch không chịu trách nhiệm thực hiện, xác nhận và không có trách nhiệm hoặc nghĩa vụ pháp lý đối với bất kỳ Nội dung nào của Bên thứ ba hoặc mọi thông tin hoặc tài liệu được quảng cáo trong các Nội dung do Bên thứ ba cung cấp. Khi sử dụng Dịch vụ Khám phá, bạn có thể gặp những nội dung mang tính xúc phạm, khiếm nhã hoặc phản cảm. Chúng tôi không có trách nhiệm hoặc nghĩa vụ trực tiếp hoặc gián tiếp đối với bất kỳ thiệt hại hoặc tổn thất nào của bạn khi bạn sử dụng hoặc tin tưởng vào bất kỳ hàng hóa, dịch vụ hoặc thông tin nào thông qua dịch vụ hoặc nội dung nào do bên thứ ba cung cấp. Bạn có trách nhiệm đánh giá thông tin, ý kiến, lời khuyên hoặc nội dung có sẵn khác trên Dịch vụ Khám phá.
Branch có thể hiển thị một số kết quả tìm kiếm nhất định dựa trên các thỏa thuận với bên thứ ba (“Kết quả Tìm kiếm được Tài trợ”), và kết quả tìm kiếm đó có thể xuất hiện ở vị trí hàng đầu với mỗi lượt tìm kiếm nhất định. Kết quả Tìm kiếm được Tài trợ xuất hiện do các thuật toán được Branch chấp nhận. Branch không đưa ra bất kỳ tuyên bố đảm bảo rằng Kết quả Tìm kiếm được Tài trợ sẽ phù hợp nhất với nhu cầu cụ thể của người dùng.
Chúng tôi có thể thay đổi hoặc ngừng bất kỳ Dịch vụ Khám phá nào và bạn đồng ý rằng chúng tôi không có nghĩa vụ phải lưu trữ, duy trì hoặc cung cấp cho bạn bản sao của bất kỳ nội dung hoặc thông tin nào mà bạn hoặc những người khác cung cấp, trừ khi luật hiện hành yêu cầu và quy định trong Chính sách Quyền riêng tư Dịch vụ Khám phá.
QUYỀN SỞ HỮU
Branch và những người cấp phép của Branch sở hữu bản quyền và tất cả các quyền sở hữu đối với Dịch vụ Khám phá, bao gồm quyền sở hữu trí tuệ và quyền sở hữu có liên quan. Bạn thừa nhận rằng Dịch vụ Khám phá được bảo vệ bởi luật bản quyền, nhãn hiệu và các luật khác của Hoa Kỳ và các quốc gia khác. Bạn đồng ý không xóa, thay đổi hoặc che giấu bất kỳ bản quyền, nhãn hiệu, nhãn hiệu dịch vụ hoặc thông báo nào khác về quyền sở hữu được tích hợp hoặc đi kèm với Dịch vụ Khám phá.
Branch có thể cung cấp cho bạn một cơ chế để cung cấp phản hồi, đề xuất và ý tưởng về Dịch vụ Khám phá ("Phản hồi"), nếu bạn chọn. Bạn đồng ý rằng Branch có thể tùy ý sử dụng Phản hồi dưới mọi hình thức của bạn cho Branch, bao gồm cả những cải tiến và sửa đổi trong tương lai đối với Dịch vụ Khám phá. Theo đó, bạn cấp cho Branch và người được nhượng quyền của Branch một giấy phép vĩnh viễn, có giá trị toàn cầu, có thể chuyển nhượng, có thể cấp giấy phép phụ, đã thanh toán đầy đủ, không thể thu hồi, miễn phí bản quyền sử dụng, sao chép, sửa đổi, tạo các sản phẩm phái sinh, phân phối và hiển thị Phản hồi theo bất kỳ cách nào, theo bất kỳ mục đích nào, theo bất kỳ phương tiện, phần mềm hoặc công nghệ nào dưới mọi hình thức ở hiện tại hoặc được phát triển trong tương lai, mà không có nghĩa vụ ghi nhận hoặc trả phí cho bạn hoặc bất cho kỳ bên thứ ba nào. Bạn từ bỏ bất kỳ quyền thừa kế mọi thông tin hoặc nội dung nếu có nào theo Mục 30A của Đạo luật Bản quyền năm 1957 (nếu bạn ở Ấn Độ) hoặc bất kỳ điều khoản nào tương tự theo luật hiện hành.
TỪ CHỐI BẢO ĐẢM
Dịch vụ Khám phá được cung cấp "NGUYÊN TRẠNG" mà không có bất kỳ hình thức đảm bảo nào. KHÔNG GIỚI HẠN NHỮNG ĐIỀU ĐÃ NÓI Ở TRÊN, BRANCH TỪ CHỐI BẤT KỲ BẢO ĐẢM NÀO VỀ TÍNH THƯƠNG MẠI CỦA DỊCH VỤ, TÍNH PHÙ HỢP CHO MỘT MỤC ĐÍCH CỤ THỂ, TÍNH ỔN ĐỊNH, SỰ KHÔNG VI PHẠM, HOẶC TÍNH CHÍNH XÁC CỦA DỮ LIỆU VÀ BẤT KỲ BẢO ĐẢM NÀO TRONG QUÁ TRÌNH GIAO DỊCH HOẶC SỬ DỤNG THƯƠNG MẠI. Branch không bảo đảm tính chính xác, đầy đủ hoặc hữu dụng của Dịch vụ Khám phá. Bạn tự chịu rủi ro khi sử dụng và tin tưởng Dịch vụ Khám phá. MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP MIỄN TRỪ MỘT SỐ BẢO ĐẢM TRONG MỘT VÀI TRƯỜNG HỢP NHẤT ĐỊNH. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ
TRONG PHẠM VI TỐI ĐA ĐƯỢC PHÁP LUẬT CHO PHÉP VÀ NẾU CÓ BẤT KỂ QUY ĐỊNH NÀO TRÁI NGƯỢC TRONG HỢP ĐỒNG NÀY, BRANCH SẼ KHÔNG CHỊU TRÁCH NHIỆM VỀ MỌI SƠ SUẤT, SAI PHẠM, TRÁCH NHIỆM PHÁP LÝ, SỰ VI PHẠM HOẶC BẤT KỲ LÝ THUYẾT PHÁP LÝ HOẶC THỰC TẾ NÀO ĐỐI VỚI MỌI TỔN THẤT KHI SỬ DỤNG DỊCH VỤ KHÁM PHÁ HOẶC THIỆT HẠI DƯỚI MỌI HÌNH THỨC, DÙ LÀ các tổn thất trực tiếp, gián tiếp, ngẫu nhiên, đặc biệt, có tính hậu quả, hoặc có tính trừng phạt để làm gương, bao gồm nhưng không giới hạn, tổn thất về lợi nhuận, uy tín, sử dụng, dữ liệu, hay các tổn thất không được quy thành tiền khác (ngay cả khi Branch đã được thông báo về khả năng xảy ra những tổn thất như vậy), do việc bạn sử dụng Dịch vụ KHÁM PHÁ.
GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY LÀ MỘT PHẦN CƠ SỞ CỦA THỎA THUẬN GIỮA BẠN VÀ BRANCH VÀ SẼ ÁP DỤNG CHO TẤT CẢ CÁC KHIẾU NẠI VỀ TRÁCH NHIỆM PHÁP LÝ (VÍ DỤ: BẢO ĐẢM, SAI PHẠM, SƠ SUẤT, HỢP ĐỒNG, LUẬT PHÁP) VÀ NGAY CẢ KHI BRANCH ĐÃ ĐƯỢC THÔNG BÁO VỀ KHẢ NĂNG XẢY RA BẤT KỲ THIỆT HẠI NÀO NHƯ VẬY.
MỘT SỐ KHU VỰC PHÁP LÝ KHÔNG CHO PHÉP GIỚI HẠN HOẶC MIỄN TRỪ TRÁCH NHIỆM PHÁP LÝ. THEO ĐÓ, MỘT SỐ GIỚI HẠN NÊU TRÊN CÓ THỂ KHÔNG ĐƯỢC ÁP DỤNG. ĐIỀU KHOẢN GIỚI HẠN TRÁCH NHIỆM PHÁP LÝ NÀY SẼ ĐƯỢC ÁP DỤNG ĐẦY ĐỦ ĐỐI VỚI CƯ DÂN CỦA BANG NEW JERSEY.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Chúng tôi sẽ không chịu trách nhiệm về (i) những tổn thất không phát sinh từ thiếu sót của chúng tôi, hoặc (ii) bất kỳ tổn thất nào trong kinh doanh (bao gồm mất lợi nhuận, doanh thu, hợp đồng, tiết kiệm dự kiến, dữ liệu, uy tín hoặc chi tiêu lãng phí), hoặc (iii) mọi tổn thất gián tiếp hoặc do hậu quả mà cả bạn và chúng tôi đều không lường trước được khi bạn bắt đầu sử dụng Dịch vụ Khám phá. Chúng tôi sẽ không chịu trách nhiệm về mọi sự chậm trễ hoặc việc không tuân thủ các nghĩa vụ của chúng tôi theo các điều kiện trong hợp đồng này nếu sự chậm trễ hoặc việc không tuân thủ đó phát sinh từ bất kỳ nguyên nhân nào nằm ngoài tầm kiểm soát của chúng tôi. Luật pháp của một số quốc gia không cho phép một số hoặc tất cả các giới hạn được mô tả ở trên. Nếu các luật này được áp dụng, thì một số hoặc tất cả các giới hạn ở trên có thể không áp dụng cho bạn và bạn có thể có các quyền bổ sung.
TRỌNG TÀI VÀ TỪ BỎ KHIẾU KIỆN TẬP THỂ
BẠN NÊN ĐỌC KỸ MỤC NÀY, VÌ NÓ CÓ THỂ ẢNH HƯỞNG ĐÁNG KỂ ĐẾN CÁC QUYỀN HỢP PHÁP CỦA BẠN, BAO GỒM CẢ QUYỀN KHỞI KIỆN RA TÒA.
Phạm vi: Bạn và Branch đồng ý rằng các Điều khoản này ảnh hưởng đến thương mại liên tiểu bang và Đạo luật Trọng tài Liên bang quy định việc giải thích và thực thi các điều khoản trọng tài này. Mục này được dùng để giải thích luật theo nghĩa rộng và điều chỉnh luật áp dụng đối với bất kỳ tranh chấp giữa hai bên, bao gồm nhưng không giới hạn các khiếu nại phát sinh liên quan đến bất kỳ khía cạnh nào của mối quan hệ giữa hai bên, bất kể dựa trên hợp đồng, sai phạm, luật định, gian lận, khai báo sai hoặc bất kỳ lý thuyết pháp lý nào khác; các khiếu nại phát sinh trước các Điều khoản này hoặc bất kỳ thỏa thuận nào trước đó (bao gồm, nhưng không giới hạn, các khiếu nại liên quan đến quảng cáo); và các khiếu nại có thể phát sinh sau khi chấm dứt các Điều khoản này. Các khiếu nại nằm ngoài các giới hạn nêu trên bao gồm việc khiếu kiện về một số quyền sở hữu trí tuệ và các khiếu nại nhỏ ra tòa án, như được quy định dưới đây.
Giải quyết Tranh chấp Ban đầu: Bạn có thể liên hệ với chúng tôi theo địa chỉ info@branch.io để giải quyết bất kỳ mối quan ngại nào liên quan đến Dịch vụ Khám phá. Branch có thể giải quyết nhanh chóng hầu hết các mối quan ngại theo yêu cầu của người dùng của chúng tôi. Bạn và Branch đồng ý nỗ lực tốt đa thực hiện quy trình giải quyết tranh chấp nội bộ của Branch đối với mọi tranh chấp, khiếu nại, thắc mắc hoặc bất đồng và tham gia đàm phán có thiện chí, đó sẽ là điều kiện để một trong hai bên khởi kiện hoặc bắt đầu quá trình giải quyết tranh chấp bằng trọng tài.
Ràng buộc tuân thủ Trọng tài: Nếu các bên không thống nhất được giải pháp trong khoảng thời gian ba mươi (30) ngày kể từ thời điểm bắt đầu giải quyết tranh chấp không chính thức theo điều khoản giải quyết tranh chấp ban đầu, thì một trong hai bên có thể bắt đầu quá trình giải quyết tranh chấp qua Ràng buộc tuân thủ Trọng tài như là cách duy nhất để giải quyết khiếu nại, tuân theo các ngoại lệ và các điều khoản được nêu dưới đây. Trừ khi được nêu dưới đây, mọi khiếu nại mà bạn có thể có đối với Branch phải được giải quyết thông qua hình thức ràng buộc tuân thủ Trọng tài của Hiệp hội Trọng tài Hoa Kỳ (American Arbitration Association, “AAA”) bằng cách sử dụng Quy tắc Trọng tài Người tiêu dùng, như được sửa đổi theo các Điều khoản này và sẽ do AAA đảm nhận và do một trọng tài viên duy nhất giải quyết. Có thể xem các quy tắc của AAA tại địa chỉ www.adr.org hoặc bằng cách gọi điện cho AAA theo số 1-800-778-7879. Trọng tài viên phải tuân thủ các Điều khoản ở đây.
Trọng tài viên, chứ không phải bất kỳ tòa án hoặc cơ quan liên bang, tiểu bang hoặc địa phương nào, sẽ có thẩm quyền duy nhất giải quyết tất cả các tranh chấp phát sinh liên quan đến việc diễn giải, khả năng áp dụng, khả năng thực thi hoặc việc lập các Điều khoản này, bao gồm nhưng không giới hạn bất kỳ khiếu nại nào cho rằng tất cả hoặc bất kỳ phần nào của các Điều khoản này vô hiệu hoặc mất hiệu lực, hoặc khiếu nại về tuân thủ quá trình ràng buộc tuân thủ trọng tài hay không. Trọng tài viên sẽ được trao quyền để đưa ra bất kỳ biện pháp giải quyết khả dụng nào tại tòa án theo luật pháp hoặc theo luật công bằng. Quyết định của trọng tài viên sẽ được lập thành văn bản và có giá trị ràng buộc các bên và có giá trị như một phán quyết bởi một tòa án có thẩm quyền.
Bạn hiểu và đồng ý rằng khi tham gia các Điều khoản này, bạn và Branch đều từ bỏ quyền được xét xử bởi bồi thẩm đoàn hoặc được xét xử trước một thẩm phán tại một tòa án công. Nếu không có điều khoản trọng tài này, bạn và Branch có thể đã có quyền hoặc cơ hội đưa tranh chấp ra tòa án, trước một thẩm phán hoặc bồi thẩm đoàn và/hoặc tham gia hoặc được đại diện trong một vụ kiện do những người khác đệ trình lên tòa án (bao gồm các vụ kiện tập thể). Các quyền khác mà bạn sẽ có nếu ra tòa, chẳng hạn như quyền kháng cáo và quyền đối với một số loại khám phá nhất định, có thể bị hạn chế hơn hoặc cũng có thể bị từ bỏ.
Nếu bạn là cư dân ở Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài có thể diễn ra tại quận nơi bạn cư trú tại thời điểm nộp đơn. Đối với các cá nhân cư trú bên ngoài Hoa Kỳ, quá trình ràng buộc tuân thủ trọng tài sẽ bắt đầu tại Tiểu bang California, Hoa Kỳ. Bạn và Branch cũng đồng ý tuân thủ phán quyết của bất kỳ tòa án liên bang hoặc tiểu bang nào ở Quận Bắc California để tham gia thể thức trọng tài, để duy trì các thủ tục trong khi chờ quá trình ràng buộc tuân thủ trọng tài, hoặc để xác nhận, sửa đổi, bãi nại hoặc thực hiện phán quyết của trọng tài viên.
Chi phí Trọng tài: Thanh toán tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn theo quy định của AAA, trong trường hợp bạn đang kích hoạt thể thức trọng tài đối với Branch và giá trị của khoản bồi thường bạn yêu cầu là mười ngàn đô la (10.000 USD) hoặc ít hơn, thì Branch sẽ tạm ứng tất cả các chi phí nộp đơn, hành chính và trọng tài cũng như các phí tổn do AAA quy định (tùy thuộc vào khoản bồi thường như quy định dưới đây). Nếu các trường hợp trong câu trước được áp dụng, nhưng giá trị của khoản bồi thường được yêu cầu là hơn mười ngàn đô la (10.000 USD) và bạn chứng minh với trọng tài viên rằng các chi phí và phí tổn đó sẽ đắt hơn nhiều so với thủ tục tòa án, thì Branch sẽ thanh toán số tiền của bất kỳ khoản chi phí và phí tổn nào như vậy mà trọng tài viên xác định là cần thiết để ngăn chặn quá trình ràng buộc tuân thủ trọng tài đắt hơn nhiều so với thủ tục tòa án (tùy thuộc vào khoản bồi hoàn như quy định dưới đây). Trong trường hợp trọng tài viên xác định rằng tất cả các khiếu nại của bạn theo thể thức trọng tài thiếu cơ sở theo Quy Trình Tố Tụng Dân Sự Liên Bang 11, bạn đồng ý hoàn trả cho Branch tất cả các chi phí và phí tổn mà Branch đã ứng trước và có nghĩa vụ trả lại theo quy định của AAA.
Từ bỏ Khiếu kiện Tập thể: BẠN HIỂU VÀ ĐỒNG Ý RẰNG BẠN VÀ BRANCH ĐỀU SẼ ĐƯỢC PHÂN XỬ THÔNG QUA TRỌNG TÀI VỚI TƯ CÁCH CÁ NHÂN CỦA BẠN, KHÔNG PHẢI VỚI TƯ CÁCH LÀ ĐẠI DIỆN HOẶC THÀNH VIÊN CỦA MỘT VỤ KHỞI KIỆN TẬP THỂ. Điều này có nghĩa là bạn và Branch không được tham gia khiếu nại với bất kỳ cá nhân hoặc tổ chức nào khác và sẽ không có thẩm quyền trong bất kỳ tranh chấp nào được phân xử liên quan đến khiếu kiện tập thể. Nếu bất kỳ tòa án hoặc trọng tài viên nào xác định rằng việc từ bỏ khiếu kiện tập thể đề ra trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này là vô hiệu hoặc không thể thi hành vì bất kỳ lý do nào hoặc thể thức trọng tài có thể sẽ được áp dụng đối với khiếu kiện thể, thì các điều khoản trọng tài trong mục này sẽ được coi là vô hiệu toàn bộ và các bên sẽ được coi là không đồng ý phân xử tranh chấp.
Ngoại lệ: Bất kể các bên quyết định giải quyết tất cả các tranh chấp thông qua trọng tài, một trong hai bên có thể khởi kiện lên tòa án tiểu bang hoặc liên bang để bảo vệ quyền sở hữu trí tuệ của mình (nghĩa là bằng sáng chế, bản quyền, quyền nhân thân, thương hiệu và bí mật thương mại, không áp dụng đối với quyền riêng tư hoặc quyền công khai). Một trong hai bên cũng có thể yêu cầu giải quyết các khiếu nại nhỏ tại tòa án đối với các tranh chấp hoặc khiếu nại trong phạm vi tài phán của tòa án đó.
Quyền chọn không tham gia: Bạn có quyền chọn không tham gia và không bị ràng buộc theo các điều khoản về từ bỏ thể thức trọng tài và khiếu kiện tập thể được quy định trong mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể này bằng cách gửi thông báo bằng văn bản về quyết định không tham gia của bạn tới địa chỉ sau đây: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Thông báo phải được gửi trong vòng 30 ngày kể từ ngày 15 tháng 11 năm 2018, hoặc kể từ lần đầu tiên bạn sử dụng Dịch vụ Khám phá, tùy theo trường hợp nào xảy ra sau, nếu không, bạn sẽ chịu sự ràng buộc của thể thức trọng tài cho các tranh chấp theo các điều khoản trong những đoạn đó. Nếu bạn chọn không tham gia các điều khoản trọng tài này, Branch cũng sẽ không bị ràng buộc theo các điều khoản đó.
Những thay đổi đối với Mục này: Branch sẽ thông báo trước ba mươi (30) ngày về bất kỳ thay đổi nào có ảnh hưởng đến nội dung của mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể bằng cách cập nhật các Điều khoản này, gửi tin nhắn hoặc thông báo cho bạn khi bạn sử dụng Dịch vụ Khám phá. Các bản sửa đổi sẽ có hiệu lực sau ba mươi (30) ngày kể từ khi chúng được cập nhật trong các Điều khoản này hoặc được gửi cho bạn.
Những thay đổi đối với mục này sẽ chỉ áp dụng cho các khiếu nại phát sinh sau ngày thứ ba mươi (30). Nếu tòa án hoặc trọng tài viên quyết định rằng tiểu mục này về "Những thay đổi đối với Mục này" là không thể thi hành hoặc hợp lệ, thì tiểu mục này sẽ bị loại khỏi mục “Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể” và tòa án hoặc trọng tài viên sẽ áp dụng mục Thể thức Trọng tài và Từ bỏ Khiếu kiện Tập thể đầu tiên hiện hữu sau khi bạn bắt đầu sử dụng Dịch vụ Khám phá.
CÁC THÔNG BÁO PHÁP LÝ
Luật điều chỉnh. Các Điều khoản này và tất cả các vấn đề phát sinh liên quan đến các Điều khoản này sẽ chịu sự điều chỉnh của luật của Tiểu bang California, mà không xét đến mâu thuẫn của các điều khoản luật; ngoại trừ Công ước Liên hợp quốc về Hợp đồng Mua bán Hàng hóa Quốc tế.
Nơi xử án. Bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào phát sinh liên quan đến các Điều khoản này và không chịu sự ràng buộc của thể thức trọng tài sẽ được tiến hành tại các tòa án tiểu bang hoặc liên bang đặt tại Quận Bắc California. Theo đó bạn và Branch đồng ý tuân theo thẩm quyền tài phán của tòa án và đồng ý rằng đó là nơi phân xử phù hợp đối với bất kỳ hành động pháp lý hoặc thủ tục tố tụng nào.
Thể thức Tống đạt. Bạn cũng đồng ý nhận tống đạt qua đường bưu điện, và theo đó từ bỏ bất kỳ nơi xét xử nào khác.
Không từ bỏ. Việc chúng tôi không thực thi bất kỳ quyền hoặc quy định nào trong các Điều khoản này sẽ không có nghĩa chúng tôi từ bỏ quyền hoặc quy định đó trừ khi được chúng tôi công nhận và đồng ý bằng văn bản.
Chuyển nhượng. Bạn không thể chuyển nhượng, chuyển giao hoặc cấp phép phụ các Điều khoản này trừ khi có sự đồng ý trước bằng văn bản của Branch. Branch có thể chuyển giao và chuyển nhượng bất kỳ quyền và nghĩa vụ nào của mình theo các Điều khoản này một cách tự do và không cần sự cho phép nào.
Thời hiệu: Bạn đồng ý rằng bất kể quy định hoặc luật nào ngược lại, mọi khiếu nại phát sinh liên quan đến Dịch vụ Khám phá phải được thực hiện trong vòng một (1) năm sau khi đưa ra lý do khởi kiện. Nếu không, lý do khởi kiện đó sẽ vĩnh viễn không được chấp nhận. Bất kể những điều đã nói ở trên, thời quy định hạn chế này sẽ không áp dụng cho cư dân của bang New Jersey.
Tiêu đề mục: Tiêu đề mục trong các Điều khoản này chỉ nhằm mục đích thuận tiện và không có hiệu lực pháp lý hoặc hợp đồng.
Toàn bộ thỏa thuận. Các Điều khoản này, cùng với Chính sách Quyền riêng tư của Dịch vụ Khám phá và bất kỳ thông báo pháp lý nào khác hoặc các điều khoản và điều kiện bổ sung hoặc các chính sách điều chỉnh việc sử dụng Dịch vụ Khám phá, sẽ cấu thành toàn bộ thỏa thuận giữa bạn và Branch liên quan đến Dịch vụ Khám phá. Trừ khi được nêu rõ ràng ở đây, nếu bất kỳ điều khoản nào trong các Điều khoản này bị tòa án có thẩm quyền coi là không hợp lệ, thì việc không hợp lệ của điều khoản đó sẽ không ảnh hưởng đến sự hợp lệ của các điều khoản còn lại trong các Điều khoản này, và chúng vẫn có hiệu lực đầy đủ.
LƯU Ý ĐỐI VỚI CƯ DÂN EU: Nếu là người tiêu dùng và thường trú tại EU, tùy theo luật tại quốc gia của bạn, chúng tôi có thể áp dụng những điều sau đây: Ngoài ra, bạn còn được bảo vệ bởi luật pháp của quốc gia bạn cư trú. Cả hai bên đều đồng ý tuân theo thẩm quyền không độc quyền của các tòa án thuộc Tiểu bang California, điều đó có nghĩa là bạn có thể đưa ra khiếu nại để thực thi quyền bảo vệ người tiêu dùng của mình liên quan đến các Điều khoản này ở California hoặc ở quốc gia thuộc EU mà bạn sinh sống. Nếu bạn cư trú ở EU, Ủy ban Châu Âu cung cấp một nền tảng trực tuyến để giải quyết tranh chấp tại địa chỉ: https://ec.europa.eu/consumers/odr. Chúng tôi không tham gia nền tảng này vì vậy nếu bạn muốn lưu ý cho chúng tôi về một vấn đề, vui lòng liên hệ với chúng tôi.
LIÊN HỆ VỚI CHÚNG TÔI
Nếu bạn có bất kỳ câu hỏi hoặc đề xuất nào liên quan đến các Điều khoản này, vui lòng liên hệ với chúng tôi theo địa chỉ:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
hoặc qua email theo địa chỉ info@branch.io
ข้อกำหนดและเงื่อนไขของ Discovery สำหรับผู้ใช้ปลายทาง
อัปเดตล่าสุดวันที่ 11 มิถุนายน 2020
บทนำ
Branch Metrics, Inc. ("Branch" "เรา" หรือ "พวกเรา") ให้บริการการค้นหา ("บริการ Discovery") ซึ่งช่วยให้นักพัฒนาแอปพลิเคชันมือถือที่ใช้บริการ Discovery (“ลูกค้า” ของเรา) ให้ผลลัพธ์ตามบริบทและลิงก์ตามความตั้งใจในแอปซึ่งทำให้ผู้ใช้ปลายทาง (“ผู้ใช้” หรือ “ผู้ใช้หลายคน”) เข้าถึงได้ง่ายขึ้นเพื่อดำเนินการให้เสร็จสิ้น (เช่นค้นหาร้านอาหารใกล้เคียง) การยินยอมตามข้อกำหนดเหล่านี้หรือการใช้บริการ Discovery ในแอปที่ผสานรวมกับบริการ Discovery แสดงว่าคุณยอมรับที่จะผูกพันตามข้อกำหนดและเงื่อนไขการค้นหาของผู้ใช้ปลายทางเหล่านี้ (“ข้อกำหนด”) การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณรับรองว่าคุณได้รับอนุญาตให้ยอมรับข้อกำหนดเหล่านี้ หากคุณไม่ยอมรับข้อกำหนดและเงื่อนไขของ DISCOVERY สำหรับผู้ใช้ปลายทางเหล่านี้ อย่าใช้ฟังก์ชั่นการสืบค้นเนื้อหาในแอปที่ใช้บริการ Discovery ของเรา
ประกาศสำคัญ: ข้อกำหนดเหล่านี้อยู่ภายใต้อนุญาโตตุลาการที่มีผลผูกพันและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม โปรดอ่านอย่างละเอียด
การอ้างอิงถึง "คุณ" หรือ "ของคุณ" ตามความเกี่ยวข้องทั้งหมดหมายถึงบุคคลที่เข้าถึง ใช้งาน และ / หรือมีส่วนร่วมในบริการ Discovery ในลักษณะใด ๆ และทายาท ผู้รับมอบหมาย และผู้สืบทอดของคุณแต่ละคน หากคุณใช้บริการ Discovery ในนามของนิติบุคคล คุณแสดงและรับรองว่าคุณมีอำนาจในการผูกมัดนิติบุคคลนั้น การยอมรับข้อกำหนดของคุณจะถือว่าเป็นการยอมรับโดยนิติบุคคลนั้นและ "คุณ" และ "ของคุณ" ในที่นี้จะหมายถึงนิติบุคคลนั้น กรรมการ เจ้าหน้าที่ พนักงาน และตัวแทนของนิติบุคคล
เราอาจทำการเปลี่ยนแปลงข้อกำหนดเหล่านี้เป็นครั้งคราว เมื่อเราดำเนินการดังกล่าวเราจะแก้ไขวันที่ "อัปเดตล่าสุด" ที่ระบุไว้ข้างต้น เป็นความรับผิดชอบของคุณในการตรวจสอบข้อกำหนดเหล่านี้บ่อยครั้งและรับทราบการเปลี่ยนแปลงใด ๆ เวอร์ชันปัจจุบันของข้อกำหนดเหล่านี้จะแทนที่เวอร์ชันก่อนหน้าทั้งหมด คุณยอมรับว่าการที่คุณยังคงใช้แอพที่ใช้บริการ Discovery ของเราหลังจากที่มีการเผยแพร่การเปลี่ยนแปลงดังกล่าวจะถือว่าคุณยอมรับข้อกำหนดที่มีการแก้ไขดังกล่าว
โปรดทราบว่าข้อกำหนดเหล่านี้มีผลบังคับใช้กับบริการ Discovery เท่านั้น นอกจากนี้ Branch ยังมีเว็บไซต์และบริการอื่น ๆ ซึ่งบางส่วนอาจเข้าถึงได้โดยผู้ใช้ที่คลิกลิงก์ของ Branch หรือโต้ตอบกับแอปหรือเว็บไซต์ของลูกค้าหรือนิติบุคคลอื่น ๆ สำหรับข้อกำหนดที่มีผลบังคับใช้กับเว็บไซต์ของ Branch และบริการอื่น ๆ ของ Branch รวมถึงบริการที่ผู้ใช้เข้าถึงได้ผ่านบริการบริการ Discovery โปรดอ่านข้อกำหนดของ Branch ที่โพสต์ไว้ ที่นี่ นอกจากนี้คุณควรตรวจสอบข้อกำหนดและเงื่อนไขใด ๆ ที่ลูกค้าหรือนิติบุคคลอื่นอาจบังคับใช้กับคุณผ่านการใช้แอปหรือเว็บไซต์ของมัน
คุณสมบัติที่จะเข้าใช้
บริการ Discovery ไม่ได้มีไว้สำหรับผู้ที่มีอายุต่ำกว่า 13 ปี (และในบางเขตอำนาจศาลที่อายุต่ำกว่า 16 ปี) การใช้บริการ Discovery แสดงว่าคุณแสดงและรับรองว่าคุณมีอายุอย่างน้อย 13 ปีขึ้นไป หากกฎหมายกำหนดให้คุณมีอายุมากขึ้นเพื่อให้ Branch สามารถให้บริการ Discovery แก่คุณได้โดยไม่ต้องได้รับความยินยอมจากผู้ปกครอง
ใบอนุญาตให้ใช้บริการ DISCOVERY
Branch จะให้สิทธิ์การใช้งานแบบ จำกัด ทั่วโลก ไม่สามารถโอนได้ ไม่ผูกขาด และเพิกถอนได้เพื่อใช้บริการ Discovery หากคุณปฏิบัติตามข้อกำหนดและเงื่อนไขเหล่านี้ สิทธิ์ของคุณในการใช้บริการ Discovery ถูกจำกัดโดยข้อกำหนดและเงื่อนไขทั้งหมดที่กำหนดไว้ในข้อกำหนดเหล่านี้และข้อกำหนดอื่น ๆ ที่ลูกค้าของเราอาจบังคับใช้กับคุณ
การใช้บริการ DISCOVER ของเรา นโยบายและข้อจำกัด
คุณเป็นผู้รับผิดชอบแต่เพียงผู้เดียวสำหรับเนื้อหาใด ๆ และข้อความอื่น ๆ ที่คุณส่งในแบบสืบค้นหรือข้อมูลที่คุณส่งผ่านหรือกับบริการ Discovery คุณยอมรับว่าในการใช้บริการ Discovery คุณจะ:
- ปฏิบัติตามกฎหมายที่เกี่ยวข้องทั้งหมด รวมถึง แต่ไม่จำกัดเพียงกฎหมายความเป็นส่วนตัว กฎหมายทรัพย์สินทางปัญญา กฎหมายต่อต้านสแปม และข้อกำหนดด้านกฎระเบียบ
- ไม่ส่งเนื้อหาใด ๆ ที่มีไวรัสซอฟต์แวร์หรือรหัสคอมพิวเตอร์ ไฟล์ หรือโปรแกรมอื่น ๆ ที่ออกแบบมาเพื่อขัดขวาง ทำลาย หรือ จำกัดการทำงานของซอฟต์แวร์หรือฮาร์ดแวร์ของคอมพิวเตอร์หรืออุปกรณ์โทรคมนาคมใด ๆ
- ไม่รบกวนหรือขัดขวางบริการ Discovery หรือเซิร์ฟเวอร์หรือเครือข่ายที่เชื่อมต่อกับ บริการ Discovery หรือไม่ปฏิบัติตามข้อกำหนด ขั้นตอน นโยบาย หรือข้อบังคับใด ๆ ของเครือข่ายที่เชื่อมต่อกับบริการ Discovery
- ไม่พัฒนา สนับสนุน หรือใช้เครื่องมืออัตโนมัติใด ๆ (เช่นโรบ็อต สไปเดอร์) เพื่อเข้าถึงหรือใช้บริการ Discovery หรือดึงข้อมูลจำนวนมากจากบริการ Discovery หรือคัดลอกข้อมูลจากบริการ Discovery
- ไม่หลีกเลี่ยงหรือปิดใช้งานการจัดการสิทธิ์ทางดิจิทัล กฎการใช้งาน หรือคุณสมบัติอื่น ๆ ของบริการ Discovery
- ไม่ทำวิศวกรรมย้อนกลับ ดีคอมไพล์ ถอดแยกกลุ่มข้อมูล ถอดรหัสหรือพยายามหาซอร์สโค้ดสำหรับบริการ Discovery หรือเทคโนโลยีที่เกี่ยวข้องใด ๆ ที่ไม่ใช่โอเพนซอร์ส และ
- ห้ามมีส่วนร่วมใน "การทำโครงร่าง" "การจำลอง" หรือการจำลองรูปลักษณ์หรือการทำงานของบริการ Discovery
คุณรับทราบและยอมรับว่าการใช้บริการ Discovery ของคุณขึ้นอยู่กับการเข้าถึงบริการโทรคมนาคมและอินเทอร์เน็ต คุณมีหน้าที่รับผิดชอบแต่เพียงผู้เดียวในการจัดหาและบำรุงรักษาบริการโทรคมนาคมและอินเทอร์เน็ตทั้งหมดรวมถึงฮาร์ดแวร์และซอฟต์แวร์อื่น ๆ ที่จำเป็นในการเข้าถึงและใช้บริการ Discovery รวมถึงแต่ไม่จำกัดเพียงต้นทุน ค่าธรรมเนียม ค่าใช้จ่าย และภาษีใด ๆ และทั้งหมดที่เกี่ยวข้องกับสิ่งที่กล่าวมาข้างต้น Branch จะไม่รับผิดชอบต่อการสูญเสียหรือความเสียหายของข้อมูล การสื่อสารที่สูญหาย หรือการสูญเสียหรือความเสียหายอื่นใดที่เกิดขึ้นจากบริการโทรคมนาคมและอินเทอร์เน็ตดังกล่าว
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่เป็นประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณอาจมีผลต่อไปนี้: เราจะพยายามอย่างเต็มที่เพื่อให้แน่ใจว่าความพร้อมใช้งานของบริการ Discovery จะไม่สะดุดและการส่งข้อมูลจะปราศจากข้อผิดพลาด อย่างไรก็ตามเนื่องจากลักษณะของอินเทอร์เน็ตจึงไม่สามารถรับประกันได้ นอกจากนี้การเข้าถึงบริการ Discovery ของคุณอาจถูกระงับหรือจำกัดเป็นครั้งคราวเพื่ออนุญาตให้มีการซ่อมแซม บำรุงรักษา หรือเพิ่มสิ่งอำนวยความสะดวกหรือบริการใหม่ ๆ เราจะพยายามจำกัดความถี่และระยะเวลาของการระงับหรือข้อจำกัดดังกล่าว
การยุติ
คุณรับทราบและยอมรับว่า Branch อาจยุติการให้บริการ Discovery ตามดุลยพินิจของ Branch แต่เพียงผู้เดียวโดยไม่ต้องแจ้งให้ทราบล่วงหน้าไม่ว่าด้วยเหตุผลใด ๆ เมื่อใดก็ได้ คุณยอมรับว่า Branch จะไม่ต้องรับผิดต่อคุณเมื่อ Branch ยุติการให้บริการ หัวข้อเหล่านั้นที่โดยธรรมชาติแล้วถูกคาดหวังอย่างสมเหตุสมผลว่าจะยังคงมีอยู่จะไม่ถูกยกเลิกหรือหมดอายุตามข้อกำหนดเหล่านี้ ซึ่งรวมถึงแต่ไม่จำกัดเพียงหัวข้อเกี่ยวกับการยุติ นโยบายความเป็นส่วนตัวและสิทธิ์ในข้อมูล สิทธิ์ในกรรมสิทธิ์ การจำกัดความรับผิด และการอนุญาโตตุลาการและการสละสิทธิ์การดำเนินการแบบกลุ่ม และประกาศทางกฎหมาย
นโยบายความเป็นส่วนตัวและสิทธิ์ข้อมูล
คุณรับทราบว่าคุณได้รับ อ่าน และเข้าใจนโยบายความเป็นส่วนตัวของ Discovery การยอมรับข้อกำหนดเหล่านี้แสดงว่าคุณยอมรับการเก็บรวบรวม การใช้และการเปิดเผยข้อมูลของ Branch ซึ่งรวมถึงข้อมูลส่วนบุคคลตามที่อธิบายไว้ในนโยบายความเป็นส่วนตัวของ Discovery รวมถึงเพื่อแสดงโฆษณาให้กับคุณและปรับแต่งผลลัพธ์ของเนื้อหาให้เหมาะกับคุณ
คุณให้สิทธิ์การใช้งานทั่วโลก แบบไม่ผูกขาด อนุญาตช่วงต่อได้และถ่ายโอนได้แก่ Branch เพื่อใช้ คัดลอก แก้ไข แจกจ่าย เผยแพร่ ประมวลผลและ / หรือไม่ระบุตัวตนข้อมูลและเนื้อหาที่รวบรวมผ่านบริการ Discovery รวมถึงแต่ไม่จำกัดเพียง (ก) ให้ ดูแลรักษา เพิ่มประสิทธิภาพ และปรับปรุงบริการ Discovery (ข) ทำการวิจัย (ค) วิเคราะห์และรวบรวมข้อมูลของคุณ (รวมถึงข้อมูลที่ไม่ระบุตัวตน) กับข้อมูลของผู้ใช้รายอื่น ข้อมูลรวมดังกล่าวเป็น "ข้อมูลรวม" (ง) ใช้ข้อมูลรวมดังกล่าวเพื่อทำการวิจัยและสร้างข้อมูลและการวิเคราะห์ผลิตภัณฑ์และบริการ รวมถึงเพื่อให้ลูกค้าสามารถปรับแต่งเนื้อหา โฆษณา หรือแอปของพวกเขาตามข้อมูลที่รวบรวมผ่านบริการ Discovery และ (ง) ตามที่อธิบายไว้เป็นอย่างอื่นในนโยบายความเป็นส่วนตัวของ Discovery คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
ลิงก์และเนื้อหาของบุคคลที่สาม
บริการ Discovery อาจแสดงหรือมีลิงก์ไปยังผลิตภัณฑ์ บริการ แอป และเว็บไซต์ของบุคคลที่สาม ความคิดเห็น คำแนะนำ คำชี้แจง บริการ ข้อเสนอ หรือข้อมูลอื่นใดที่เป็นส่วนหนึ่งของเนื้อหาที่แสดงออก ประพันธ์ หรือจัดทำโดยผู้ใช้รายอื่นหรือบุคคลที่สามอื่น ๆ ในบริการ Discovery หรือซึ่งสามารถเข้าถึงได้ผ่านหรืออาจอยู่โดยใช้บริการ Discovery (เรียกรวมกันว่า "เนื้อหาของบุคคลที่สาม") เป็นของผู้แต่งหรือผู้ผลิตที่เกี่ยวข้องและไม่ใช่ของ Branch หรือผู้ถือหุ้น กรรมการ เจ้าหน้าที่ พนักงาน ตัวแทน หรือผู้แทน Branch ไม่ได้ควบคุมเนื้อหาของบุคคลที่สามและไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือคุณภาพของเนื้อหาของบุคคลที่สามดังกล่าว Branch ไม่รับผิดชอบต่อการปฏิบัติงาน ไม่รับรอง และไม่รับผิดชอบหรือรับผิดต่อเนื้อหาของบุคคลที่สามหรือข้อมูลหรือเนื้อหาใด ๆ ที่โฆษณาในเนื้อหาของบุคคลที่สาม เมื่อใช้บริการ Discovery คุณอาจพบเนื้อหาที่ไม่เหมาะสม หยาบคาย หรือน่ารังเกียจ เราไม่รับผิดชอบหรือรับผิดไม่ว่าทางตรงหรือทางอ้อมสำหรับความเสียหายหรือการสูญเสียใด ๆ ที่เกิดขึ้นกับคุณโดยการใช้หรือการพึ่งพาสินค้า บริการ หรือข้อมูลใด ๆ ที่มีอยู่ในหรือผ่านบริการของบุคคลที่สามหรือเนื้อหาของบุคคลที่สาม เป็นความรับผิดชอบของคุณในการประเมินข้อมูล ความคิดเห็น คำแนะนำ หรือเนื้อหาอื่น ๆ ที่มีอยู่ในและผ่านบริการ Discovery
Branch อาจเพิ่มผลการค้นหาบางรายการ โดยขึ้นอยู่กับการตกลงกับบุคคลที่สาม (“ผลการค้นหาที่ได้รับการสนับสนุน”) ซึ่งอาจแสดงเป็นผลลัพธ์แรกหรือแสดงผลลัพธ์มากกว่าในการค้นหาใด ๆ จะแสดงผลลัพธ์การค้นหาที่ได้รับการสนับสนุนซึ่งเป็นผลมาจากอัลกอริทึมที่ใช้โดย Branch Branch ไม่ให้การรับรองว่าผลการค้นหาที่ได้รับการสนับสนุนจะเหมาะสมกับความต้องการเฉพาะของผู้ใช้มากที่สุด
เราอาจเปลี่ยนแปลงหรือยกเลิกบริการ Discovery ใด ๆ และคุณยอมรับว่าเราไม่มีภาระผูกพันในการจัดเก็บ บำรุงรักษา หรือจัดหาสำเนาของเนื้อหาหรือข้อมูลใด ๆ ที่คุณหรือผู้อื่นมอบให้ ยกเว้นตามขอบเขตที่กฎหมายที่เกี่ยวข้องกำหนดและตามที่ระบุไว้ในนโยบายความเป็นส่วนตัวของ Discovery
สิทธิในทรัพย์สิน
Branch และผู้อนุญาตของ Branch เป็นเจ้าของสิทธิ์ กรรมสิทธิ์ และผลประโยชน์ทั้งหมดในบริการ Discovery แต่เพียงผู้เดียว รวมถึงทรัพย์สินทางปัญญาและกรรมสิทธิ์ที่เกี่ยวข้องทั้งหมด คุณรับทราบว่าบริการ Discovery ได้รับการคุ้มครองตามกฎหมายลิขสิทธิ์ เครื่องหมายการค้า และกฎหมายอื่น ๆ ของสหรัฐอเมริกาและประเทศอื่น ๆ คุณยอมรับที่จะไม่ลบ เปลี่ยนแปลง หรือปิดบังลิขสิทธิ์ เครื่องหมายการค้า เครื่องหมายบริการ หรือประกาศเกี่ยวกับกรรมสิทธิ์อื่น ๆ ที่รวมอยู่ในหรือมาพร้อมกับบริการ Discovery
Branch อาจให้กลไกในการให้คำติชม ข้อเสนอแนะ และแนวคิดเกี่ยวกับบริการการค้นพบ ("คำติชม") หากคุณเลือก คุณยอมรับว่า Branch อาจใช้คำติชมที่คุณให้แก่ Branch ในทางใดทางหนึ่งตามดุลยพินิจของ Branch แต่เพียงผู้เดียว รวมถึงการปรับปรุงและการปรับเปลี่ยนบริการ Discovery ในอนาคต ในที่นี้คุณให้สิทธิ์การใช้งานแบบถาวร ทั่วโลก ถ่ายโอนได้เต็มที่ อนุญาตช่วงต่อได้ ที่ชำระเต็มจำนวน ไม่สามารถเพิกถอนได้ ปลอดค่าลิขสิทธิ์แก่ Branch และผู้ได้รับมอบหมายของ Branch เพื่อใช้ ทำซ้ำ แก้ไข สร้างผลงานลอกเลียนแบบจาก แจกจ่าย และแสดงคำติชมด้วยวิธีการใด ๆ เพื่อวัตถุประสงค์ใด ๆ ในสื่อ ซอฟต์แวร์ หรือเทคโนโลยีใด ๆ ที่มีอยู่ในปัจจุบันหรือพัฒนาขึ้นในอนาคตโดยไม่มีข้อผูกมัดใด ๆ ในการระบุแหล่งที่มาหรือค่าตอบแทนแก่คุณหรือบุคคลที่สาม คุณสละสิทธิ์ในการย้อนกลับใด ๆ ที่คุณอาจมีในข้อมูลหรือเนื้อหาดังกล่าวภายใต้มาตรา 30A ของพระราชบัญญัติลิขสิทธิ์ปี 1957 (หากคุณอาศัยอยู่ในอินเดีย) หรือบทบัญญัติที่คล้ายคลึงกันภายใต้กฎหมายที่เกี่ยวข้องใด ๆ
การปฏิเสธการรับประกัน
บริการ Discovery มีให้ "ตามสภาพ" โดยไม่มีการรับประกันใด ๆ โดยไม่จำกัดในสิ่งที่กล่าวมาข้างต้น Branch จะปฏิเสธอย่างชัดเจนในการรับประกันใด ๆ เกี่ยวกับความสามารถในการซื้อขาย ความเหมาะสมสำหรับวัตถุประสงค์เฉพาะ การใช้งานที่เงียบสงบ การไม่ละเมิด หรือความถูกต้องของข้อมูล และการรับประกันใด ๆ ที่เกิดขึ้นจากขั้นตอนการจัดการหรือการใช้งานการค้า Branch ไม่รับประกันความถูกต้อง ความสมบูรณ์ หรือประโยชน์ของบริการ Discovery คุณใช้และพึ่งพาบริการ Discovery โดยยอมรับความเสี่ยงเอง เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการยกเว้นการรับประกันบางประเภทในสถานการณ์บางประเภท ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจใช้ไม่ได้
ข้อจำกัดความรับผิด
ตามขอบเขตสูงสุดที่กฎหมายอนุญาตและไม่เกี่ยวข้องกับเงื่อนไขใด ๆ ก็ตาม Branch จะไม่ต้องรับผิดภายใต้สัญญาใด ๆ ต่อความประมาท การละเมิดทางแพ่ง ความรับผิดอย่างเข้มงวด การละเมิดหรือทฤษฎีอื่น ๆ ตามกฎหมายหรือตามความเหมาะสมสำหรับการสูญเสียของการใช้บริการ Discovery หรือความเสียหายไม่ว่าในรูปแบบใดไม่ว่าจะเป็นความเสียหายทางตรง ทางอ้อม โดยบังเอิญ พิเศษ ที่เป็นผลสืบเนื่อง หรือเป็นแบบอย่าง รวมถึงแต่ไม่จำกัดเพียงความเสียหายจากการสูญเสียผลกำไร ค่าความนิยม การใช้ ข้อมูล หรือความสูญเสียที่ไม่มีตัวตนอื่น ๆ (แม้ว่า Branch จะได้รับคำแนะนำถึงความเป็นไปได้ของความเสียหายดังกล่าว) ซึ่งเป็นผลมาจากการที่คุณใช้บริการ DISCOVERY
ข้อจำกัดความรับผิดนี้เป็นส่วนหนึ่งของพื้นฐานของการเจรจาต่อรองระหว่างคุณและ Branch และจะมีผลบังคับใช้กับการเรียกร้องความรับผิดทั้งหมด (เช่นการรับประกัน การละเมิด การละเลย สัญญา กฎหมาย) และแม้ว่าจะมีการแจ้งแก่ Branch ถึงความเป็นไปได้ในความเสียหายดังกล่าวใด ๆ ก็ตาม
เขตอำนาจศาลบางแห่งไม่อนุญาตให้มีการจำกัดหรือยกเว้นความรับผิด ด้วยเหตุนี้ข้อจำกัดบางประการที่กำหนดไว้ข้างต้นอาจไม่มีผลบังคับใช้ บทบัญญัติข้อจำกัดความรับผิดนี้จะมีผลบังคับใช้อย่างเต็มที่กับผู้อยู่อาศัยในนิวเจอร์ซี่
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรปทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: เราจะไม่รับผิดชอบต่อ (i) ความสูญเสียที่ไม่ได้เกิดจากการละเมิดใด ๆ ในส่วนของเราหรือ (ii) การสูญเสียทางธุรกิจใด ๆ (รวมถึงการสูญเสียกำไร รายได้ สัญญา การประหยัดที่คาดการณ์ไว้ ข้อมูล ค่าความนิยม หรือค่าใช้จ่ายที่สูญเปล่า) หรือ (iii) ความสูญเสียทางอ้อมหรือผลสืบเนื่องใด ๆ ที่ทั้งคุณและเราไม่สามารถคาดการณ์ล่วงหน้าได้เมื่อคุณเริ่มใช้บริการ Discovery เราจะไม่รับผิดชอบต่อความล่าช้าหรือความล้มเหลวในการปฏิบัติตามภาระหน้าที่ของเราภายใต้เงื่อนไขเหล่านี้ หากความล่าช้าหรือความล้มเหลวเกิดขึ้นจากสาเหตุใด ๆ ที่อยู่นอกเหนือการควบคุมที่สมเหตุสมผลของเรา กฎหมายของบางประเทศไม่อนุญาตให้มีข้อจำกัดบางประการหรือทั้งหมดที่อธิบายไว้ข้างต้น หากกฎหมายเหล่านี้บังคับใช้กับคุณ ข้อจำกัดข้างต้นบางส่วนหรือทั้งหมดอาจไม่มีผลบังคับใช้กับคุณและคุณอาจมีสิทธิ์เพิ่มเติม
อนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่ม
คุณควรอ่านหัวข้อนี้อย่างละเอียดเนื่องจากอาจมีผลต่อสิทธิทางกฎหมายของคุณอย่างมีนัยสำคัญซึ่งรวมถึงสิทธิ์ของคุณในการยื่นฟ้องในศาล
ขอบเขต: คุณและ Branch ยอมรับว่าข้อกำหนดเหล่านี้มีผลต่อการค้าระหว่างรัฐ และกฎหมายอนุญาโตตุลาการของรัฐบาลกลางควบคุมการตีความและการบังคับใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ หัวข้อนี้มีวัตถุประสงค์เพื่อตีความในวงกว้างและควบคุมข้อพิพาทใด ๆ และทั้งหมดระหว่างเรา รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกิดจากหรือเกี่ยวข้องกับแง่มุมใด ๆ ของความสัมพันธ์ระหว่างเรา ไม่ว่าจะเป็นไปตามสัญญา การละเมิด กฎเกณฑ์ การฉ้อโกง การบิดเบือนความจริง หรือทฤษฎีกฎหมายอื่น ๆ การเรียกร้องที่เกิดขึ้นก่อนข้อกำหนดเหล่านี้หรือข้อตกลงใด ๆ ก่อนหน้านี้ (รวมถึงแต่ไม่จำกัดเพียงการเรียกร้องที่เกี่ยวข้องกับการโฆษณา) และการเรียกร้องที่อาจเกิดขึ้นหลังจากการสิ้นสุดของข้อกำหนดเหล่านี้ ข้อพิพาทเดียวที่ไม่รวมอยู่ในข้อห้ามในวงกว้างนี้คือการฟ้องร้องทรัพย์สินทางปัญญา และการฟ้องร้องในศาลคดีมโนสาเร่ตามที่ระบุไว้ด้านล่าง
การระงับข้อพิพาทเบื้องต้น: คุณสามารถติดต่อเราได้ที่ info@branch.io เพื่อจัดการกับข้อกังวลใด ๆ ที่คุณอาจมีเกี่ยวกับบริการ Discovery Branch สามารถแก้ไขข้อกังวลส่วนใหญ่ได้อย่างรวดเร็วเพื่อความพึงพอใจของผู้ใช้ของเรา คุณและ Branch ตกลงที่จะใช้ความพยายามอย่างดีที่สุดผ่านกระบวนการระงับข้อพิพาทภายในของ Branch เพื่อยุติข้อพิพาท การเรียกร้อง คำถาม หรือความไม่เห็นด้วย และมีส่วนร่วมในการเจรจาโดยสุจริตซึ่งจะเป็นเงื่อนไขต่อฝ่ายใดฝ่ายหนึ่งเริ่มการฟ้องร้องหรืออนุญาโตตุลาการ
อนุญาโตตุลาการที่มีผลผูกพัน: หากทั้งสองฝ่ายไม่บรรลุข้อตกลงในการแก้ปัญหาภายในระยะเวลาสามสิบ (30) วันนับจากเวลาที่มีการเริ่มการระงับข้อพิพาทอย่างไม่เป็นทางการภายใต้บทบัญญัติการระงับข้อพิพาทเบื้องต้น คู่สัญญาฝ่ายใดฝ่ายหนึ่งอาจเริ่มการอนุญาโตตุลาการที่มีผลผูกพันเป็นวิธีการเดียวในการแก้ไขการเรียกร้องภายใต้ข้อยกเว้นและข้อกำหนดที่ระบุไว้ด้านล่าง ยกเว้นตามที่ระบุไว้ด้านล่าง การเรียกร้องใด ๆ ที่คุณอาจมีต่อ Branch จะต้องได้รับการแก้ไขโดยอนุญาโตตุลาการที่มีผลผูกพันต่อหน้า American Arbitration Association (“AAA”) โดยใช้กฎอนุญาโตตุลาการผู้บริโภคตามที่มีการแก้ไขโดยข้อกำหนดเหล่านี้และจะดำเนินการโดย AAA และได้รับการแก้ไขโดยอนุญาโตตุลาการคนเดียว มีกฎ AAA ทางออนไลน์ที่ www.adr.org หรือโทรติดต่อ AAA ได้ที่ 1-800-778-7879. อนุญาโตตุลาการมีผลผูกพันตามข้อกำหนดในที่นี้
อนุญาโตตุลาการและไม่ใช่ศาลหรือหน่วยงานของรัฐบาลกลาง รัฐหรือท้องถิ่น จะมีอำนาจแต่เพียงผู้เดียวในการแก้ไขข้อพิพาททั้งหมดที่เกิดจากหรือเกี่ยวข้องกับการตีความ การบังคับใช้ ความสามารถในการบังคับใช้ หรือการก่อตัวของข้อกำหนดเหล่านี้ รวมถึงแต่ไม่จำกัดเพียงการอ้างสิทธิ์ใด ๆ ที่ทั้งหมดหรือบางส่วนของข้อกำหนดเหล่านี้ถือเป็นโมฆะหรืออาจเป็นโมฆะได้ หรือการเรียกร้องจะขึ้นอยู่กับอนุญาโตตุลาการ อนุญาโตตุลาการจะมีอำนาจในการผ่อนปรนใด ๆ ก็ตามที่มีอยู่ในศาลภายใต้กฎหมายหรือในความยุติธรรม คำชี้ขาดของอนุญาโตตุลาการจะต้องเป็นลายลักษณ์อักษร และมีผลผูกพันคู่สัญญาและอาจถือเป็นการตัดสินในศาลที่มีเขตอำนาจศาลที่มีอำนาจการใด ๆ
คุณเข้าใจและยอมรับว่าเมื่อเข้าสู่ข้อกำหนดเหล่านี้ คุณและ Branch ต่างก็สละสิทธิ์ในการพิจารณาคดีของคณะลูกขุนหรือการพิจารณาคดีต่อหน้าผู้พิพากษาในศาลสาธารณะ ในกรณีที่ไม่มีบทบัญญัติอนุญาโตตุลาการนี้ มิฉะนั้นคุณและ Branch อาจมีสิทธิหรือโอกาสที่จะนำข้อพิพาทขึ้นสู่ศาลต่อหน้าผู้พิพากษาหรือคณะลูกขุนและ / หรือมีส่วนร่วมหรือมีตัวแทนในคดีที่ผู้อื่นยื่นฟ้องในศาล (รวมถึงการดำเนินคดีแบบกลุ่ม) สิทธิ์อื่น ๆ ที่คุณจะมีหากคุณขึ้นศาล เช่นสิทธิ์ในการอุทธรณ์และการค้นหาข้อเท็จจริงบางประเภท อาจถูกจำกัดมากขึ้นหรืออาจถูกเพิกถอนได้
หากคุณเป็นผู้มีถิ่นที่อยู่ในสหรัฐอเมริกา อาจดำเนินการอนุญาโตตุลาการในมณฑลที่คุณอาศัยอยู่ในขณะยื่นฟ้อง สำหรับบุคคลที่อาศัยอยู่นอกสหรัฐอเมริกา อนุญาโตตุลาการจะต้องเริ่มต้นในรัฐแคลิฟอร์เนีย สหรัฐอเมริกา คุณและ Branch ตกลงที่จะส่งต่อไปยังเขตอำนาจศาลส่วนบุคคลของศาลรัฐบาลกลางหรือรัฐใด ๆ ในเขตทางตอนเหนือของแคลิฟอร์เนียเพื่อบังคับให้อนุญาโตตุลาการ เพื่อระงับการดำเนินคดีเพื่อดำเนินการอนุญาโตตุลาการ หรือเพื่อยืนยัน แก้ไข ยกเลิก หรือถือเป็นการตัดสินในคำชี้ขาดที่ตัดสินโดยอนุญาโตตุลาการ
ค่าใช้จ่ายของอนุญาโตตุลาการ: การชำระค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการ และค่าใช้จ่ายทั้งหมดที่กำหนดโดย AAA จะอยู่ภายใต้กฎของ AAA โดยมีเงื่อนไขว่าหากคุณเริ่มการอนุญาโตตุลาการต่อ Branch และมูลค่าของการบรรเทาทุกข์เท่ากับหนึ่งหมื่นดอลลาร์ ($10,000) หรือน้อยกว่า จากนั้น Branch จะทำการชำระเงินล่วงหน้าสำหรับค่าใช้จ่ายในการยื่นฟ้อง การบริหาร และอนุญาโตตุลาการและค่าใช้จ่ายที่กำหนดโดย AAA (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) หากสถานการณ์ในคำพิพากษาก่อนหน้ามีผลบังคับใช้ แต่มูลค่าของการบรรเทาทุกข์นั้นมากกว่าหนึ่งหมื่นดอลลาร์ ($10,000) และคุณแสดงให้อนุญาโตตุลาการเห็นว่าค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวจะแพงกว่าการดำเนินคดีของศาลอย่างห้ามไม่ได้ Branch จะจ่ายค่าธรรมเนียมและค่าใช้จ่ายดังกล่าวที่อนุญาโตตุลาการพิจารณาว่าจำเป็นเพื่อป้องกันไม่ให้การตัดสินโดยอนุญาโตตุลาการมีราคาแพงกว่าการพิจารณาคดีของศาลอย่างห้ามไม่ได้ (ขึ้นอยู่กับการชำระเงินคืนตามที่ระบุไว้ด้านล่าง) ในกรณีที่อนุญาโตตุลาการพิจารณาว่าการเรียกร้องทั้งหมดที่คุณยืนยันในการอนุญาโตตุลาการนั้นไม่สำคัญตามหลักวิธีพิจารณาความแพ่งของรัฐบาลกลาง 11 คุณตกลงที่จะคืนเงินให้แก่ Branch สำหรับค่าธรรมเนียมและค่าใช้จ่ายทั้งหมดดังกล่าวที่ Branch จ่ายให้และที่คุณจะต้องจ่ายภายใต้กฎ AAA
การสละสิทธิ์การดำเนินคดีแบบกลุ่ม: คุณเข้าใจและตกลงว่าคุณและ Branch แต่ละฝ่ายจะตัดสินโดยอนุญาโตตุลาการในความสามารถส่วนบุคคลของคุณ ไม่ใช่ในฐานะตัวแทนหรือสมาชิกของกลุ่ม ซึ่งหมายความว่าคุณและ Branch ไม่สามารถเข้าร่วมการฟ้องร้องกับบุคคลหรือนิติบุคคลอื่นใด และจะไม่มีอำนาจในการโต้แย้งใด ๆ ที่จะได้รับการตัดสินโดยอนุญาโตตุลาการโดยใช้วิธีการดำเนินคดีแบบกลุ่ม หากศาลหรืออนุญาโตตุลาการใด ๆ พิจารณาว่าการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่มนี้เป็นโมฆะหรือไม่สามารถบังคับใช้ได้ไม่ว่าด้วยเหตุผลใด ๆ หรือว่าอนุญาโตตุลาการสามารถดำเนินคดีแบบกลุ่มได้ ให้ถือว่าบทบัญญัติอนุญาโตตุลาการในหัวข้อนี้เป็นไม่มีผลและถือเป็นโมฆะโดยสิ้นเชิงและคู่สัญญาจะถือว่าไม่ได้ตกลงที่จะใช้อนุญาโตตุลาการตัดสินข้อพิพาท
ข้อยกเว้น: แม้ว่าคู่สัญญาจะตัดสินใจแก้ไขข้อพิพาททั้งหมดผ่านทางอนุญาโตตุลาการ ฝ่ายใดฝ่ายหนึ่งอาจดำเนินการในศาลของรัฐหรือรัฐบาลกลางเพื่อปกป้องสิทธิ์ในทรัพย์สินทางปัญญาของตน (หมายถึงสิทธิบัตร ลิขสิทธิ์ สิทธิ์ทางศีลธรรม เครื่องหมายการค้า และความลับทางการค้า แต่ไม่ใช่สิทธิความเป็นส่วนตัวหรือการเผยแพร่) คู่สัญญาทั้งสองฝ่ายอาจขอความช่วยเหลือในศาลคดีมโนสาเร่สำหรับข้อพิพาทหรือข้อเรียกร้องที่อยู่ในขอบเขตของเขตอำนาจศาลของศาลนั้น
สิทธิ์ในการเลือกไม่ใช้: คุณมีสิทธิ์ที่จะเลือกไม่ใช้และไม่ผูกพันตามบทบัญญัติอนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มที่กำหนดไว้ในหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการส่งหนังสือแจ้งการตัดสินใจของคุณเป็นลายลักษณ์อักษรเพื่อเลือกไม่ใช้ไปยังที่อยู่ต่อไปนี้: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306 ต้องส่งหนังสือแจ้งภายใน 30 วันนับจากวันที่ 15 พฤศจิกายน 2018 หรือการใช้บริการ Discovery ครั้งแรกของคุณไม่ว่าจะเป็นอย่างใดในภายหลัง มิฉะนั้นคุณจะถูกผูกมัดในการใช้อนุญาโตตุลาการตัดสินข้อพิพาทตามข้อกำหนดของย่อหน้าเหล่านั้น หากคุณเลือกไม่ใช้บทบัญญัติอนุญาโตตุลาการเหล่านี้ Branch ก็จะไม่ถูกผูกมัดโดยบทบัญญัติเช่นเดียวกัน
การเปลี่ยนแปลงในหัวข้อนี้: Branch จะแจ้งให้ทราบล่วงหน้าสามสิบ (30) วันเกี่ยวกับการเปลี่ยนแปลงใด ๆ ที่มีผลต่อเนื้อหาของหัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแบบกลุ่มโดยการอัปเดตข้อกำหนดเหล่านี้ ส่งข้อความถึงคุณ หรือแจ้งให้คุณทราบเมื่อคุณใช้บริการ Discovery การแก้ไขจะมีผลในสามสิบ (30) วันหลังจากที่มีการอัปเดตข้อกำหนดเหล่านี้หรือส่งถึงคุณ
การเปลี่ยนแปลงในหัวข้อนี้จะมีผลในอนาคตเฉพาะกับการเรียกร้องที่เกิดขึ้นหลังจากวันที่สามสิบ (30) หากศาลหรืออนุญาโตตุลาการตัดสินว่าหัวข้อย่อยนี้เกี่ยวกับ "การเปลี่ยนแปลงหัวข้อนี้" ไม่สามารถบังคับใช้ได้หรือใช้ได้ หัวข้อย่อยนี้จะถูกตัดออกจากหัวข้อที่มีชื่อว่า "อนุญาโตตุลาการและการสละสิทธิ์ในการดำเนินคดีแบบกลุ่ม" และศาลหรืออนุญาโตตุลาการจะใช้หัวข้ออนุญาโตตุลาการและการสละสิทธิ์การดำเนินคดีแรกที่มีอยู่หลังจากที่คุณเริ่มใช้บริการ Discovery
ประกาศทางกฎหมาย
กฎหมายที่บังคับใช้ ข้อกำหนดเหล่านี้และทุกเรื่องที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้จะอยู่ภายใต้กฎหมายของรัฐแคลิฟอร์เนีย โดยไม่คำนึงถึงความขัดแย้งของบทบัญญัติกฎหมาย ไม่รวมอนุสัญญาสหประชาชาติว่าด้วยสัญญาการขายสินค้าระหว่างประเทศ
สถานที่ การดำเนินการทางกฎหมายหรือการดำเนินการใด ๆ ที่เกิดขึ้นจากหรือเกี่ยวข้องกับข้อกำหนดเหล่านี้และไม่อยู่ภายใต้การตัดสินของอนุญาโตตุลาการจะต้องดำเนินการเฉพาะในศาลของรัฐหรือรัฐบาลกลางที่ตั้งอยู่ในเขตทางตอนเหนือของแคลิฟอร์เนีย คุณและ Branch ตกลงที่จะส่งไปยังเขตอำนาจศาลเหล่านั้นในการดำเนินการทางกฎหมายหรือการดำเนินการดังกล่าวและตกลงว่าสถานที่นั้นเหมาะสม
บริการของกระบวนการ คุณตกลงที่จะยอมรับบริการของกระบวนการทางไปรษณีย์ และขอสละสิทธิ์การป้องกันเขตอำนาจศาลและสถานที่ใด ๆ และทั้งหมดที่มี
ไม่มีการสละสิทธิ์ ความล้มเหลวของเราในการบังคับใช้สิทธิ์หรือบทบัญญัติใด ๆ ในข้อกำหนดเหล่านี้จะไม่ถือเป็นการสละสิทธิ์หรือบทบัญญัติดังกล่าวเว้นแต่เราจะรับทราบและตกลงเป็นลายลักษณ์อักษร
การมอบหมาย ข้อกำหนดเหล่านี้ไม่สามารถมอบหมาย โอน หรืออนุญาติช่วงต่อได้โดยคุณยกเว้นได้รับความยินยอมเป็นลายลักษณ์อักษรล่วงหน้าจาก Branch Branch อาจโอนและมอบหมายสิทธิ์และภาระผูกพันใด ๆ ภายใต้ข้อกำหนดเหล่านี้ได้อย่างอิสระและไม่ต้องได้รับความยินยอม
อายุความ:คุณยอมรับว่าไม่ว่าพระราชบัญญัติหรือกฎหมายใด ๆ ที่ขัดแยัง การเรียกร้องใด ๆ ที่เกิดจากหรือเกี่ยวข้องกับบริการ Discovery จะต้องเริ่มภายในหนึ่ง (1) ปีหลังจากสาเหตุของการดำเนินการเกิดขึ้น มิฉะนั้นสาเหตุของการกระทำดังกล่าวจะถูกระงับอย่างถาวร แม้ว่าจะกล่าวมาข้างต้น อายุความนี้จะไม่มีผลบังคับใช้กับผู้ที่อาศัยอยู่ในนิวเจอร์ซี่
หัวเรื่อง: หัวเรื่องของข้อกำหนดเหล่านี้มีไว้เพื่อความสะดวกเท่านั้นและไม่มีผลทางกฎหมายหรือสัญญา
ข้อตกลงทั้งหมด ข้อกำหนดเหล่านี้พร้อมกับนโยบายความเป็นส่วนตัวของ Discovery และประกาศทางกฎหมายอื่น ๆ หรือข้อกำหนดและเงื่อนไขเพิ่มเติมหรือนโยบายที่ควบคุมการใช้บริการ Discovery จะถือเป็นข้อตกลงทั้งหมดระหว่างคุณและ Branch ที่เกี่ยวข้องกับบริการ Discovery ยกเว้นที่ระบุไว้อย่างชัดเจนในที่นี้ หากบทบัญญัติใด ๆ ของข้อกำหนดถือว่าไม่ถูกต้องโดยศาลที่มีเขตอำนาจศาลที่มีอำนาจการ ไม่ถูกต้องของบทบัญญัติดังกล่าวจะไม่ส่งผลต่อความถูกต้องของบทบัญญัติที่เหลืออยู่ของข้อกำหนดซึ่งจะยังคงมีผลบังคับใช้อย่างสมบูรณ์
หมายเหตุสำหรับผู้อยู่อาศัยในสหภาพยุโรป: หากเป็นผู้บริโภคและมีถิ่นที่อยู่ประจำของคุณในสหภาพยุโรป ทั้งนี้ขึ้นอยู่กับกฎหมายในประเทศของคุณ สิ่งต่อไปนี้อาจมีผลบังคับใช้: นอกจากนี้คุณยังได้รับความคุ้มครองที่มอบให้โดยบทบัญญัติบังคับของกฎหมายในประเทศที่คุณอาศัยอยู่ เราทั้งสองตกลงที่จะส่งไปยังเขตอำนาจศาลที่ไม่ผูกขาดของศาลแห่งรัฐแคลิฟอร์เนีย ซึ่งหมายความว่าคุณอาจอ้างสิทธิ์ในการบังคับใช้สิทธิ์การคุ้มครองผู้บริโภคของคุณที่เกี่ยวข้องกับข้อกำหนดเหล่านี้ในแคลิฟอร์เนียหรือในประเทศในสหภาพยุโรปที่คุณอาศัยอยู่ หากคุณอาศัยอยู่ในสหภาพยุโรป คณะกรรมาธิการยุโรปจะจัดหาแพลตฟอร์มการระงับข้อพิพาทออนไลน์ซึ่งคุณสามารถเข้าถึงได้ที่นี่: https://ec.europa.eu/consumers/odr เราไม่ได้มีส่วนร่วมในแพลตฟอร์มนี้ดังนั้นหากคุณต้องการแจ้งให้เราทราบโปรดติดต่อเรา
การติดต่อกับเรา
หากคุณมีคำถามหรือข้อเสนอแนะเกี่ยวกับข้อกำหนดเหล่านี้โปรดติดต่อเราได้ที่:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
หรือโดยอีเมลที่ info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
หรือโดยอีเมลที่ info@branch.io
Terma & Syarat Discovery Pengguna Akhir
Terakhir dikemas kini 11 hb Jun 2020
Pengenalan
Branch Metrics, Inc. ("Branch," "kami" atau "kita"), menyediakan perkhidmatan penemuan ("Discovery Services"), yang memungkinkan pembangun aplikasi mudah alih menggunakan Discovery Services ("Pelanggan" kami) untuk menyediakan hasil kontekstual dan pautan berdasarkan tujuan dalam aplikasinya, yang memberi pengguna akhir mereka ("Pengguna" atau "Para pengguna") akses mudah untuk menyempurnakan tindakan (misalnya, untuk mengenal pasti restoran yang berdekatan). Dengan menyetujui Terma ini atau menggunakan Discovery Services dalam aplikasi yang telah mengintegrasikan Discovery Services, anda bersetuju untuk terikat dengan Terma & Syarat Discovery Pengguna Akhir ini ("Terma"). Dengan menyetujui Terma ini, anda menjamin bahawa anda diberi kuasa untuk bersetuju dengan Terma ini. JIKA ANDA TIDAK BERSETUJU DENGAN TERMA & SYARAT DISCOVERY PENGGUNA AKHIR INI, JANGAN MENGGUNA FUNGSI PERTANYAAN KANDUNGAN DALAM APLIKASI YANG MENGGUNAKAN PERKHIDMATAN DISCOVERY KAMI.
NOTIS PENTING: TERMA INI TERTAKLUK KEPADA TIMBANG TARA MENGIKAT DAN PENEPIAN HAK TINDAKAN KELAS. SILA BACA DENGAN TELITI.
Semua rujukan kepada "anda" atau "milik anda", sebagaimana yang terpakai, bermaksud orang yang mengakses, menggunakan, dan/atau mengambil bahagian dalam Discovery Services dengan cara apa pun, dan setiap waris, pemegang serah hak, dan pengganti anda. Jika anda menggunakan Discovery Services atas nama entiti, anda menyatakan dan menjamin bahawa anda mempunyai kuasa untuk mengikat entiti tersebut, penerimaan Terma anda akan dianggap sebagai penerimaan oleh entiti tersebut, dan "anda" dan "milik anda" di sini akan merujuk kepada entiti itu, pengarah-pengarah, para pegawai, para pekerja, dan para ejennya.
Kami boleh membuat perubahan pada Terma ini dari semasa ke semasa. Apabila kami melakukannya, kami akan meminda tarikh "Terakhir dikemas kini" yang diberikan di atas. Tanggungjawab anda adalah untuk menyemak Terma ini dengan kerap dan terus kekal termaklum tentang perubahan terhadapnya. Versi Terma semasa akan menggantikan semua versi sebelumnya. Anda bersetuju bahawa penggunaan berterusan aplikasi yang menggunakan Discovery Services kami setelah perubahan tersebut diterbitkan akan dianggap penerimaan anda terhadap Terma semakan.
Harap maklum bahawa Terma ini hanya terpakai untuk Discovery Services. Branch turut menawarkan laman web dan perkhidmatan lain, beberapa di antaranya boleh diakses oleh Pengguna yang klik pautan Branch atau berinteraksi dengan aplikasi atau laman web Pelanggan atau entiti lain. Untuk terma yang terpakai di laman web Branch dan perkhidmatan Branch yang lain, termasuk perkhidmatan yang boleh diakses oleh Pengguna melalui Discovery Services, sila semak terma Branch yang disiarkan di sini. Anda juga harus menyemak apa-apa terma dan syarat yang mungkin dikenakan oleh Pelanggan atau entiti lain kepada anda melalui penggunaan aplikasi atau laman webnya oleh anda.
KELAYAKAN
Discovery Services tidak boleh digunakan oleh mana-mana orang yang berumur bawah 13 tahun (dan dalam bidang kuasa tertentu berumur bawah 16 tahun). Dengan menggunakan Discovery Services, anda menyatakan dan menjamin bahawa anda berusia sekurang-kurangnya 13 tahun, atau lebih tua, jika undang-undang menghendaki anda lebih tua untuk Branch menyediakan Discovery Services kepada anda tanpa persetujuan ibu bapa.
LESEN UNTUK MENGGUNAKAN DISCOVERY SERVICES
Tertakluk pada pematuhan anda terhadap terma dan syarat ini, Branch memberikan anda lesen terhad, seluruh dunia, tidak boleh dipindah milik, tidak eksklusif, dan boleh dibatalkan untuk menggunakan Discovery Services. Hak anda untuk menggunakan Discovery Services dibatasi oleh semua terma dan syarat yang dinyatakan dalam Terma ini, dan apa-apa terma lain yang mungkin dikenakan kepada anda oleh Pelanggan kami.
PENGGUNAAN DISCOVERY SERVICES; DASAR DAN SEKATAN KAMI
Anda bertanggung jawab sepenuhnya atas apa-apa kandungan dan bahan lain yang anda kirimkan dalam pertanyaan, atau untuk maklumat yang sebaliknya anda hantar melalui atau dengan Discovery Services. Anda bersetuju bahawa dalam menggunakan Discovery Services anda akan:
- mematuhi semua undang-undang yang terpakai, termasuk, tanpa batasan, undang-undang privasi, undang-undang harta intelek, undang-undang antispam dan keperluan peraturan;
- tidak menghantar apa-apa bahan yang mengandungi virus perisian atau apa-apa kod komputer lain, fail, atau program yang dirancang untuk mengganggu, memusnah, atau membatasi fungsi mana-mana perisian komputer atau perkakasan atau peralatan telekomunikasi;
- tidak mengganggu atau menggendala Discovery Services atau pelayan atau rangkaian yang tersambung ke Discovery Services, atau tidak mematuhi mana-mana keperluan, prosedur, dasar, atau peraturan rangkaian yang tersambung ke Discovery services;
- tidak membangunkan, menyokong, atau menggunakan apa-apa alat berautomatik (mis. robot, lelabah) untuk mengakses atau menggunakan Discovery Services atau mengikis Discovery Services atau sebaliknya menyalin data daripada Discovery Services;
- tidak memintas atau melumpuhkan apa-apa pengurusan hak digital, peraturan penggunaan, atau ciri-ciri lain Discovery Services;
- tidak melakukkan kejuruteraan terbalik, menyah susun, menyah pasang, menerangkan, atau menyahkod, atau sebaliknya cuba mendapatkan kod sumber untuk Discovery Services atau apa-apa teknologi yang berkaitan yang bukan sumber terbuka; dan
- tidak terlibat dalam "manipulasi", "replikasi", atau sebaliknya meniru penampilan atau fungsi Discovery Services.
Anda mengakui dan bersetuju bahawa penggunaan Discovery Services bergantung pada akses kepada perkhidmatan telekomunikasi dan Internet. Anda bertanggung jawab sepenuhnya untuk memperoleh dan mengekalkan semua perkhidmatan telekomunikasi dan Internet dan perkakasan dan perisian lain yang diperlukan untuk mengakses dan menggunakan Discovery Services, termasuk, tanpa batasan, apa-apa dan semua kos, yuran, perbelanjaan, dan cukai apa-apa bentuk pun yang berkaitan dengan yang disebutkan di atas . Branch tidak bertanggungjawab atas apa-apa kehilangan atau kerosakan data, kehilangan komunikasi, atau apa-apa kehilangan atau kerosakan apa-apa bentuk pun yang timbul daripada perkhidmatan telekomunikasi dan Internet tersebut.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami akan melakukan yang terbaik untuk memastikan bahawa ketersediaan Discovery Services tidak terganggu dan transmisi tidak bebas ralat. Namun, kerana sifat Internet, ini tidak dapat dijamin. Juga, akses anda ke Discovery Services juga kadang-kala digantung atau disekat untuk membolehkan pembaikan, penyelenggaraan, atau pengenalan kemudahan atau perkhidmatan baharu. Kami akan berusaha mengehadkan kekerapan dan jangka masa apa-apa penggantungan atau sekatan tersebut.
PENAMATAN
Anda mengakui dan bersetuju bahawa Branch, mengikut budi bicara mutlaknya, boleh menghentikan penyediaan Discovery Services tanpa notis terlebih dahulu untuk apa-apa alasan pada bila-bila masa. Anda bersetuju bahawa Branch tidak akan bertanggungjawab kepada anda atas pemberhentian oleh Branch. Seksyen yang mengikut sifat mereka secara munasabah dijangka akan kekal dalam penamatan atau tamat tempoh Terma ini, termasuk tetapi tidak terhad kepada Seksyen Penamatan, Dasar Privasi & Hak Data, Hak Proprietari, Had Liabiliti, Timbang Tara dan Penepian Tindakan Kelas, dan Notis Undang-undang.
DASAR PRIVASI & HAK DATA
Anda mengakui bahawa anda telah menerima, membaca dan memahami Dasar Privasi Discovery. Dengan menyetujui Terma ini, anda bersetuju untuk pengumpulan, penggunaan dan pendedahan data Branch, termasuk, jika berkenaan, data peribadi, seperti yang diterangkan dalam Dasar Privasi Discovery kami, termasuk untuk menghantar iklan kepada anda dan untuk menyesuaikan hasil kandungan kepada anda.
Anda memberi kepada Branch lesen seluruh dunia, tidak eksklusif, boleh disublesen, boleh dipindah milik untuk menggunakan, menyalin, mengubah, mengedar, menerbit, memproses, dan/atau menjadikanya tanpa nama, maklumat dan kandungan yang dikumpulkan melalui Discovery Services termasuk tanpa batasan untuk (a) menyediakan, mengekal, mengoptimum dan meningkatkan Discovery Services; (b) mejalankan penyelidikan; (c) menganalisis dan mengumpul data anda (termasuk data tanpa nama) dengan data pengguna lain, data agregat tersebut ialah "Data Gabungan"; (d) menggunakan Data Gabungan tersebut untuk melakukan penyelidikan dan mencipta data dan produk dan perkhidmatan analitik, termasuk untuk membolehkan Pelanggan menyesuaikan kandungan, iklan, atau aplikasinya berdasarkan maklumat yang dikumpulkan melalui Discovery Services; dan (d) seperti yang dinyatakan dalam Dasar Privasi Discovery. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PAUTAN DAN KANDUNGAN PIHAK KETIGA
Discovery Services boleh memapar atau mengandungi pautan ke, produk, perkhidmatan, aplikasi dan laman web pihak ketiga. Segala pendapat, nasihat, pernyataan, perkhidmatan, tawaran, atau maklumat lain yang merupakan sebahagian daripada kandungan yang dinyatakan, dikarang, atau disediakan oleh pengguna lain atau pihak ketiga lain di Discovery Services, atau yang dapat diakses melalui atau mungkin terletak menggunakan Discovery Services (secara kolektif, "Kandungan Pihak Ketiga") adalah daripada pengarang atau pengeluar masing-masing dan bukan daripada Branch atau pemegang-pemegang saham, pengarah-pengarah, para pegawai, para pekerja, para ejen, atauwakil-wakilnya. Branch tidak mengawal Kandungan Pihak Ketiga dan tidak menjamin ketepatan, integriti atau kualiti Kandungan Pihak Ketiga tersebut. Branch tidak bertanggungjawab atas prestasi, tidak menyokong, dan tidak bertanggungjawab atau dipertanggungjawabkan untuk, Kandungan Pihak Ketiga atau apa-apa maklumat atau bahan yang diiklankan dalam Kandungan Pihak Ketiga. Dengan menggunakan Discovery Services anda boleh terdedah kepada kandungan yang menyinggung perasaan, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggungjawab atau dipertanggungjawabkan, secara langsung atau tidak langsung, atas apa-apa kerosakan atau kerugian yang disebabkan oleh anda kerana penggunaan atau kebergantungan anda terhadap apa-apa barangan, perkhidmatan, atau maklumat yang terdapat pada atau melalui perkhidmatan mana-mana pihak ketiga atau Kandungan Pihak Ketiga. Adalah menjadi tanggungjawab anda untuk menilai maklumat, pendapat, nasihat, atau kandungan lain yang tersedia di dan melalui Discovery Srvices.
Branch boleh meningkatkan hasil carian tertentu berdasarkan pengaturan dengan pihak ketiga ("Hasil Carian Tajaan") yang mungkin muncul sebagai hasil pertama atau lebih dalam apa-apa carian tertentu. Hasil Carian Tajaan muncul sebagai hasil algoritma yang diguna pakai oleh Branch. Branch tidak membuat apa-apa pernyataan bahawa Hasil Carian Tajaan akan menjadi yang paling sesuai dengan keperluan pengguna tertentu.
Kami boleh mengubah atau menghentikan mana-mana Discovery Services, dan anda bersetuju bahawa kami tidak berkewajipan untuk menyimpan, memelihara, atau memberikan anda salinan mana-mana kandungan atau maklumat yang anda atau orang lain berikan, kecuali setakat yang diperlukan oleh undang-undang yang terpakai dan sebagai dinyatakan dalam Dasar Privasi Discovery.
HAK PROPRIETARI
Branch dan pemberi lesennya secara eksklusif memiliki semua hak, tajuk dan kepentingan dalam dan kepada Discovery Services, termasuk semua harta intelek dan hak proprietari. Anda mengakui bahawa Discovery Services dilindungi oleh hak cipta, tanda dagang, dan undang-undang lain di Amerika Syarikat dan negara lain. Anda bersetuju untuk tidak membuang, mengubah atau mengaburi hak cipta, tanda dagang, tanda perkhidmatan atau notis hak proprietari lain yang terkandung atau disertakan dalam Discovery Services.
Branch boleh memberi anda mekanisme untuk memberikan maklum balas, cadangan, dan idea, jika anda memilih, tentang Discovery Services ("Maklum Balas"). Anda bersetuju bahawa Branch boleh, mengikut budi bicara mutlaknya, menggunakan Maklum Balas yang anda berikan kepada Branch dengan apa-apa cara pun, termasuk peningkatan dan pengubahsuaian pada Discovery Services pada masa akan datang. Anda dengan ini memberikan kepada Branch dan pemegang serah haknya lesen yang berterusan, seluruh dunia, sepenuhnya boleh dipindah milik, boleh disublesen, dibayar penuh, tidak boleh dibatalkan, lesen bebas royalti untuk mengguna, menghasil semula, mengubah suai, mencipta karya terbitan daripada, mengedar, dan memaparkan Maklum balas dalam apa-apa cara untuk tujuan apa pun, dalam mana-mana media, perisian, atau teknologi apa -apa bentuk pun yang kini tersedia atau dibangunkan pada masa akan datang, tanpa ada apa-apa kewajipan untuk memberikan atribusi atau pampasan kepada anda atau mana-mana pihak ketiga. Anda mengetepikan sebarang hak perkembalian yang mungkin anda miliki dalam maklumat atau kandungan tersebut di bawah Seksyen 30A Akta Hak Cipta, 1957 (jika anda berada di India), atau peruntukan serupa di bawah mana-mana undang-undang yang terpakai.
PENAFIAN WARANTI
Discovery Services disediakan "SEBAGAIMANA ADANYA", tanpa apa-apa bentuk waranti. TANPA MENGEHADKAN PERKARA DI ATAS, BRANCH DENGAN JELAS MENAFIKAN APA-APA WARANTI KEBOLEHDAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, KESERONOKAN TENANG, TANPA PELANGGARAN, ATAU KETEPATAN DATA, DAN APA-APA WARANTI YANG TIMBUL DARIPADA URUSAN ATAU PENGGUNAAN PERDAGANGAN. Branch tidak menjamin ketepatan, kesempurnaan, atau manfaat Discovery Services. Anda mengguna dan mempercayakan Discovery Services atas risiko anda sendiri. SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN PENGECUALIAN WARANTI TERTENTU DALAM KEADAAN TERTENTU. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI.
HAD LIABILITI
SETAKAT MAKSIMUM YANG DIBENARKAN OLEH UNDANG-UNDANG DAN WALAU APA PUN YANG BERTENTANGAN, BRANCH TIDAK AKAN DPERERTANGGUNGJAWABKAN DI BAWAH APA-APA KONTRAK, KECUAIAN, TORT, LIABILITI KETAT, PELANGGARAN ATAU TEORI UNDANG-UNDANG ATAU SAKSAMA LAIN UNTUK APA-APA KEHILANGAN PENGGUNAAN DISCOVERY SERVICES ATAU APA-APA KEROSAKAN DALAM APA-APA BENTUK SEKALIPUN, SAMA ADA ganti rugi langsung, tidak langsung, sampingan, khas, berbangkit, atau teladan, termasuk tetapi tidak terhad kepada kerugian keuntungan, nama baik, penggunaan, data, atau kerugian tak ketara yang lain (walaupun Branch telah dinasihati tentang kemungkinan kerosakan tersebut), akibat penggunaan DISCOVERY Services oleh anda.
HAD LIABILITI INI IALAH SEBAHAGIAN DARIPADA ASAS TAWAR-MENAWAR ANTARA ANDA DAN BRANCH DAN HENDAKLAH TERPAKAI BAGI SEMUA TUNTUTAN LIABILITI (CONTOHNYA WARANTI, TORT, KECUAIAN, KONTRAK, UNDANG-UNDANG) DAN JUGA JIKA BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN APA-APA KEROSAKAN TERSEBUT.
SESETENGAH BIDANG KUASA TIDAK MEMBENARKAN HAD ATAU PENGECUALIAN LIABILITI. OLEH ITU, BEBERAPA BATASAN YANG DINYATAKAN DI ATAS MUNGKIN TIDAK TERPAKAI. HAD PERUNTUKAN LIABILITI INI HENDAKLAH TERPAKAI SEPENUHNYA KEPADA PENDUDUK NEW JERSEY.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Kami tidak akan bertanggungjawab atas (i) kerugian yang tidak disebabkan oleh apa-apa pelanggaran di pihak kami, atau (ii) apa-apa kerugian perniagaan (termasuk kehilangan keuntungan, hasil, kontrak, simpanan yang dijangkakan, data, nama baik atau perbelanjaan yang terbazir), atau (iii) apa-apa kerugian tidak langsung atau berbangkit yang tidak dapat diramalkan kepada anda dan kami apabila anda mula menggunakan Discovery Services. Kami tidak akan dipertanggungjawabkan atas apa-apa kelewatan atau kegagalan untuk mematuhi kewajipan kami di bawah syarat-syarat ini jika kelewatan atau kegagalan timbul daripada apa-apa sebab yang berada di luar kawalan munasabah kami. Undang-undang sesetengah negara tidak membenarkan sesetengah atau semua batasan yang diterangkan di atas. Jika undang-undang ini terpakai kepada anda, sesetengah atau semua batasan di atas mungkin tidak terpakai kepada anda dan anda mungkin mempunyai hak tambahan.
TIMBANG TARA DAN PENEPIAN TINDAKAN KELAS
ANDA HENDAKLAH MEMBACA BAHAGIAN INI DENGAN TELITI, KERANA IA BOLEH MENJEJASKAN HAK UNDANG-UNDANG ANDA DENGAN KETARA, TERMASUK HAK ANDA UNTUK MEMFAILKAN TUNTUTAN MAHKAMAH DI MAHKAMAH.
Skop: Anda dan Branch bersetuju bahawa Terma ini menjejaskan perdagangan antara negeri dan bahawa Akta Timbang Tara Persekutuan mentadbir urus tafsiran dan penguatkuasaan peruntukan timbang tara ini. Bahagian ini bertujuan untuk ditafsirkan secara umum dan mentadbir urus apa-apa dan semua pertikaian antara kita termasuk tetapi tidak terhad kepada tuntutan yang timbul daripada atau berkaitan dengan mana-mana aspek hubungan antara kita, sama ada berdasarkan kontrak, tort, statut, penipuan, salah tafsir atau mana-mana teori undang-undang lain; tuntutan yang timbul sebelum Terma ini atau mana-mana perjanjian terdahulu (termasuk, tetapi tidak terhad kepada, tuntutan yang berkaitan dengan pengiklanan); dan tuntutan yang mungkin timbul selepas penamatan Terma ini. Satu-satunya pertikaian yang dikecualikan daripada larangan yang umum ini ialah litigasi harta intelek tertentu dan tuntutan mahkamah kecil, seperti yang diperuntukkan di bawah.
Penyelesaian Pertikaian Awal: Anda boleh menghubungi kami di info@branch.io untuk menangani apa-apa kebimbangan yang mungkin anda ada tentang Discovery Services. Branch boleh menyelesaikan kebanyakan kebimbangan dengan cepat dengan para pengguna kami berpuas hati. Anda dan Branch bersetuju untuk menguna usaha terbaik melalui proses penyelesaian pertikaian dalaman Branch untuk menyelesaikan apa-apa pertikaian, tuntutan, persoalan, atau perselisihan dan mengikut serta dalam rundingan niat baik, yang hendaklah menjadi syarat kepada mana-mana pihak yang memulakan tuntutan mahkamah atau timbang tara.
Timbang Tara Mengikat: Jika pihak-pihak tidak mencapai persetujuan atas penyelesaian dalam tempoh tiga puluh (30) hari dari masa penyelesaian pertikaian tidak rasmi dimulakan di bawah peruntukan penyelesaian pertikaian awal, maka mana-mana pihak boleh memulakan arbitras mengikat sebagai satu-satunya cara untuk menyelesaikan tuntutan, tertakluk kepada pengecualian dan terma yang dinyatakan di bawah. Kecuali seperti yang dinyatakan di bawah, apa-apa tuntutan yang mungkin anda ada terhadap Branch mesti diselesaikan melalui timbang tara mengikat sebelum Persatuan Timbang Tara Amerika ("AAA") menggunakan Peraturan Timbang Tara Pengguna, seperti yang diubahsuai oleh Terma ini, dan akan diturus tadbir oleh AAA dan diselesaikan oleh penimbang tara tunggal. Peraturan AAA boleh didapati dalam talian di www.adr.org atau dengan menghubungi AAA di talian 1-800-778-7879. Penimbang tara terikat dengan Syarat di sini.
Penimbang tara, dan bukan mana-mana mahkamah atau agensi persekutuan, negeri atau tempatan, hendaklah mempunyai kuasa eksklusif untuk menyelesaikan semua pertikaian yang timbul daripada atau berkaitan dengan tafsiran, kebolehgunaan, penguatkuasaan atau pembentukan Terma ini, termasuk, tetapi tidak terhad kepada apa-apa tuntutan bahawa semua atau mana-mana bahagian Terma ini tidak sah atau boleh batal, atau sama ada tuntutan tertakluk kepada timbang tara. Penimbang tara diberi kuasa untuk memberikan apa-apa pelepasan boleh didapati di mahkamah di bawah undang-undang atau dalam ekuiti. Award penimbang tara hendaklah ditulis, dan mengikat pihak-pihak itu dan boleh difailkan sebagai penghakiman di mana-mana mahkamah yang mempunyai bidang kuasa yang kompeten.
Anda memahami dan bersetuju bahawa dengan memasuki Terma ini, anda dan Branch masing-masing mengetepikan hak untuk perbicaraan juri atau perbicaraan di hadapan hakim di mahkamah awam. Jika tiada peruntukan timbang tara ini, anda dan Branch mungkin mempunyai hak atau peluang untuk membawa pertikaian di mahkamah, di hadapan hakim atau juri, dan/atau untuk mengambil bahagian atau diwakili dalam kes yang dimasukkan di mahkamah oleh orang lain (termasuk tindakan kelas). Hak-hak lain yang tersedia untuk anda jika anda ke mahkamah, seperti hak untuk membuat rayuan dan jenis penemuan tertentu, mungkin lebih terhad atau mungkin juga diketepikan.
Jika anda seorang penduduk Amerika Syarikat, timbang tara boleh berlaku di daerah di mana anda tinggal pada masa pemfailan. Untuk individu yang menetap di luar Amerika Syarikat, timbang tara hendaklah dimulakan di Negeri California, Amerika Syarikat. Anda dan Branch selanjutnya bersetuju untuk menyerahkan kepada bidang kuasa peribadi mana-mana mahkamah persekutuan atau negeri di Daerah Utara California untuk mewajibkan timbang tara, untuk menangguh prosiding sementara menunggu timbang tara, atau untuk mengesahkan, mengubahsuai, mengosongkan, atau memasuki penghakiman ke atas award yang dimasukkan oleh penimbang tara.
Kos Penimbangtaraan: Pembayaran semua kos dan perbelanjaan pemfailan, pentadbiran, dan penimbang tara yang dikenakan oleh AAA akan ditadbir urus oleh peraturan AAA, dengan syarat bahawa jika anda memulakan timbang tara terhadap Branch dan nilai pelepasan yang dicari ialah sepuluh ribu dolar ($10,000) atau kurang, maka Branch akan memajukan semua kos dan perbelanjaan pemfailan, pentadbiran dan timbang tara yang dikenakan oleh AAA (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Jika keadaan dalam ayat sebelumnya terpakai, tetapi nilai pelepasan yang dicari adalah lebih daripada sepuluh ribu dolar ($10,000) dan anda menunjukkan kepada penimbang tara bahawa kos dan perbelanjaan tersebut akan menjadi lebih mahal daripada prosiding mahkamah, kemudian Branch akan membayar amaun apa-apa kos dan perbelanjaan yang ditentukan oleh penimbang tara adalah perlu untuk menghalang timbang tara daripada menjadi lebih mahal daripada prosiding mahkamah (tertakluk kepada pembayaran balik seperti yang dinyatakan di bawah). Sekiranya penimbang tara menentukan bahawa semua tuntutan yang anda tegaskan dalam timbang tara adalah remeh mengikut Peraturan Persekutuan Prosedur Sivil 11, anda bersetuju untuk membayar balik Branch untuk semua kos dan perbelanjaan yang dibayar oleh Branch dan bahawa anda berwajib membayar di bawah peraturan AAA.
Penepian Tindakan Kelas: ANDA MEMAHAMI DAN BERSETUJU BAHAWA ANDA DAN BRANCH AKAN MASING-MASING MENIMBANG TARA DALAM KAPASITI INDIVIDU ANDA, BUKAN SEBAGAI WAKIL ATAU AHLI SUATU KELAS. Ini bermakna anda dan Branch tidak boleh menyertai tuntutan dengan mana-mana orang atau entiti lain, dan tidak akan ada kuasa untuk apa-apa pertikaian yang akan ditimbang tara atas dasar tindakan kelas. Jika mana-mana mahkamah atau penimbang tara menentukan bahawa pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini adalah tidak sah atau tidak boleh dikuatkuasakan atas apa-apa sebab atau timbang tara boleh diteruskan secara kelas, maka peruntukan timbang tara dalam seksyen ini hendaklah dianggap batal dan tidak sah secara keseluruhannya dan pihak-pihak hendaklah dianggap tidak bersetuju pada pertikaian timbang tara.
Pengecualian: Walau apa pun keputusan pihak-pihak itu untuk menyelesaikan semua pertikaian melalui timbang tara, mana-mana pihak boleh membawa tindakan ke mahkamah negeri atau persekutuan untuk melindungi hak harta inteleknya (bermaksud paten, hak cipta, hak moral, tanda dagangan, dan rahsia perdagangan, tetapi bukan hak privasi atau publisiti). Mana-mana pihak juga boleh mendapatkan pelepasan di mahkamah tuntutan kecil untuk pertikaian atau tuntutan dalam skop bidang kuasa mahkamah itu.
Hak untuk Menarik Diri: Anda mempunyai hak untuk menarik diri dan tidak terikat dengan peruntukan timbang tara dan pengecualian tindakan kelas yang dinyatakan dalam bahagian Timbang Tara dan Penepian Tindakan Kelas ini dengan menghantar notis bertulis tentang keputusan anda untuk menarik diri ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Notis mesti dihantar dalam tempoh 30 hari dari 15 November 2018, atau penggunaan pertama Discovery Services oleh anda, yang mana kemudian, jika tidak, anda akan terikat untuk pertikaian timbang tara mengikut terma-terma perenggan tersebut. Jika anda memilih untuk menarik diri daripada peruntukan timbang tara ini, Branch turut tidak akan terikat dengan peruntukan itu.
Perubahan pada Seksyen: Branch akan memberikan notis tiga puluh (30) hari tentang apa-apa perubahan yang menjejas kenyataan Timbang Tara dan Penepian Tindakan Kelas ini dengan mengemas kini Terma ini, menghantar mesej kepada anda, atau sebaliknya memberitahu anda apabila anda menggunakan Discovery Services. Pindaan akan berkuat kuasa tiga puluh (30) hari setelah dikemas kini Terma ini atau dihantar kepada anda.
Perubahan pada seksyen ini sebaliknya akan berlaku secara prospektif hanya untuk tuntutan yang timbul setelah hari ketiga puluh (30). Sekiranya mahkamah atau penimbang tara memutuskan bahawa subseksyen ini berkaitan "Perubahan Seksyen Ini" tidak dapat dilaksanakan atau sah, maka subseksyen ini akan dipisahkan daripada bahagian yang bertajuk "Timbang Tara dan Penepian Tindakan Kelas", dan mahkamah atau penimbang tara akan menguna pakai terlebih dahulu seksyen Timbang Tara dan Penepian Tindakan Kelas yang wujud selepas anda mula menggunakan Discovery Services.
NOTIS UNDANG-UNDANG
Undang-undang Mentadbir Urus. Syarat-syarat ini dan semua perkara yang timbul dari atau berkaitan dengan Syarat-syarat ini akan diatur oleh undang-undang Negeri California, tanpa memgambil kira konflik peruntukan undang-undangnya; tidak termasuk Konvensyen Pertubuhan Bangsa-Bangsa Bersatu bekenaan Kontrak untuk Penjualan Barangan Antarabangsa.
Tempat. Apa-apa tindakan undang-undang atau prosiding yang timbul daripada atau berkaitan dengan Terma ini dan tidak tertakluk kepada timbang tara hendaklah dibawa secara eksklusif di mahkamah negeri atau persekutuan yang terletak di Daerah Utara California. Anda dan Branch dengan ini bersetuju untuk menyerahkan kepada bidang kuasa, dan bersetuju bahawa tempat adalah sesuai dalam, mahkamah tersebut dalam apa-apa tindakan atau prosiding undang-undang sedemikian.
Penghantaran Proses. Anda selanjutnya bersetuju untuk menerima penghantaran proses melalui pos, dan dengan ini mengetepikan mana-mana dan semua pembelaan bidang kuasa dan tempat sebaliknya tersedia.
Tiada Penepian. Kegagalan kami untuk menguatkuasakan apa-apa hak atau peruntukan dalam Terma ini tidak akan membentuk penepian hak atau peruntukan tersebut melainkan diakui dan dipersetujui oleh kami secara bertulis.
Penyerahan Hak. Terma ini tidak boleh diserah hak, dipindah milik atau disublesen oleh anda kecuali dengan persetujuan bertulis daripada Branch terlebih dahulu. Branch boleh memindahkan dan menyerah hak mana-mana hak dan kewajipannya di bawah Terma ini dengan bebas dan tanpa persetujuan.
Statut Batasan: Anda bersetuju bahawa tanpa mengira mana-mana statut atau undang-undang yang bertentangan, apa-apa tuntutan yang timbul daripada atau berkaitan dengan Discovery Services mesti bermula dalam tempoh satu (1) tahun selepas sebab tindakan timbul. Jika tidak, punca tindakan tersebut terhalang buat selamanya. Walau apa pun yang dinyatakan di atas, statut batasan ini tidak terpakai kepada penduduk New Jersey.
Tajuk Bahagian: Tajuk bahagian dalam Terma ini adalah untuk kemudahan sahaja dan tidak mempunyai kesan undang-undang atau kontrak.
Perjanjian Keseluruhan . Terma ini, bersama-sama dengan Dasar Privasi Discovery dan apa-apa notis undang-undang lain atau terma dan syarat atau dasar tambahan yang mentadbir urus penggunaan Discovery Services, akan membentuk perjanjian keseluruhan antara anda dan Branch berkenaan Discovery Services. Kecuali seperti yang dinyatakan dengan jelas di sini, jika mana-mana peruntukan Terma dianggap tidak sah oleh mahkamah yang mempunyai bidang kuasa yang kompeten, ketidaksahan peruntukan tersebut tidak akan menjejaskan kesahan peruntukan Terma yang selebihnya, yang akan kekal berkuat kuasa dan berkesan sepenuhnya.
NOTA FOR PENDUDUK KESATUAN EROPAH: Jika anda seorang pengguna dan mempunyai tempat tinggal biasa di Kesatuan Eropah, bergantung pada undang-undang di negara anda, berikut ini mungkin dikenakan: Anda turut menikmati perlindungan yang diberikan kepada anda dengan peruntukan mandatori undang-undang negara tempat tinggal anda. Kami berdua bersetuju untuk menyerahkan kepada bidang kuasa bukan eksklusif mahkamah State of California, yang bermakna bahawa anda boleh membawa tuntutan untuk menguatkuasakan hak perlindungan pengguna anda berhubung dengan Terma ini di California atau di negara Kesatuan Eropah di mana anda tinggal. Jika anda tinggal di Kesatuan Eropah, Suruhanjaya Eropah menyediakan platform penyelesaian pertikaian dalam talian, yang boleh anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak mengambil bahagian dalam platform ini jadi jika anda ingin membawa sesuatu perkara kepada perhatian kami, sila hubungi kami.
MENGHUBUNGI KAMI
Jika anda mempunyai sebarang pertanyaan atau cadangan berkenaan Terma ini, sila hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui e-mel di info@branch.io
Syarat & Ketentuan Pengguna Akhir Discovery
Terakhir diperbarui 11 Juni 2020
Pendahuluan
Branch Metrics, Inc. (“Branch” atau “kami”), menyediakan layanan pencarian (“Layanan Discovery”), yang memungkinkan pengembang aplikasi seluler menggunakan Layanan Discovery kami (“Pelanggan” kami) untuk menyediakan hasil kontekstual dan tautan berbasis tujuan dalam aplikasi mereka, yang memberi pengguna akhir mereka (“Pengguna” atau “Para Pengguna) akses sederhana untuk menyelesaikan tindakan (contohnya, untuk mengidentifikasi restoran terdekat). Dengan menyetujui Ketentuan ini atau menggunakan Layanan Discovery dalam aplikasi yang telah mengintegrasikan Layanan Discovery, Anda menyetujui untuk terikat dengan Syarat & Ketentuan Pengguna Akhir Discovery ini (“Ketentuan”). Dengan menyetujui Ketentuan ini, Anda menjamin bahwa Anda berwenang untuk menyetujui Ketentuan ini. JIKA ANDA TIDAK MENYETUJUI SYARAT & KETENTUAN PENGGUNA AKHIR DISCOVERY INI, JANGAN MENGGUNAKAN FUNGSI PERMINTAAN KONTEN DALAM APLIKASI YANG MENGGUNAKAN LAYANAN DISCOVERY KAMI.
PEMBERITAHUAN PENTING: KETENTUAN INI MENGACU PADA ARBITRASE MENGIKAT DAN PENGABAIAN HAK GUGATAN PERWAKILAN KELOMPOK. HARAP BACA DENGAN SAKSAMA.
Semua penyebutan “Anda”, sebagaimana berlaku, berarti perorangan yang mengakses, menggunakan, dan/atau berpartisipasi dalam Layanan Discovery dengan cara apa pun, dan masing-masing pewaris, penerus, dan penerima kuasa Anda. Jika Anda menggunakan Layanan Discovery atas nama entitas, Anda menyatakan dan menjamin bahwa Anda memiliki wewenang untuk mengikat entitas tersebut, dan penerimaan Ketentuan oleh Anda akan dianggap sebagai penerimaan oleh entitas tersebut, dan “Anda” dalam Ketentuan ini akan mengacu pada entitas tersebut, direktur, pejabat, karyawan, dan agennya.
Kami dapat mengubah Ketentuan ini dari waktu ke waktu. Ketika kami melakukannya, kami akan merevisi tanggal “Terakhir diperbarui” yang tercantum di atas. Anda bertanggung jawab untuk sering meninjau Ketentuan ini dan tetap mengikuti perubahan terhadapnya. Versi dari Ketentuan yang berlaku pada saat tersebut akan menggantikan semua versi sebelumnya. Anda menyetujui bahwa dengan terus menggunakan aplikasi yang menggunakan Layanan Discovery kami setelah perubahan tersebut diumumkan, Anda akan menerima Ketentuan yang diubah tersebut.
Harap dicatat bahwa Ketentuan ini hanya berlaku bagi Layanan Discovery. Branch juga menawarkan situs web dan layanan lain, beberapa mungkin dapat diakses oleh Pengguna yang mengeklik tautan Branch atau berinteraksi dengan aplikasi atau situs web Pelanggan atau entitas lain. Untuk ketentuan yang berlaku terhadap situs web Branch dan layanan Branch lainnya, termasuk layanan yang dapat diakses oleh Pengguna melalui Layanan Discovery, tinjau ketentuan Branch yang diposting di sini. Anda juga harus meninjau syarat dan ketentuan apa pun yang mungkin diberlakukan oleh Pelanggan atau entitas lain bagi Anda melalui penggunaan aplikasi atau situs webnya.
KELAYAKAN
Layanan Discovery tidak ditujukan bagi siapa pun yang berusia di bawah 13 tahun (dan pada yurisdiksi lain di bawah 16 tahun). Dengan menggunakan Layanan Discovery, Anda menyatakan dan menjamin bahwa Anda berusia minimal 13 tahun, atau lebih, jika hukum mewajibkan Anda berusia di atas 13 tahun agar Branch dapat menyediakan Layanan Discovery kepada Anda tanpa persetujuan orang tua.
LISENSI UNTUK MENGGUNAKAN LAYANAN DISCOVERY
Jika Anda mematuhi syarat dan ketentuan ini, Branch memberikan lisensi terbatas, di seluruh dunia, tidak dapat dialihkan, noneksklusif, dan dapat dicabut kembali untuk menggunakan Layanan Discovery. Hak Anda untuk menggunakan Layanan Discovery dibatasi oleh semua syarat dan ketentuan yang tercantum dalam Ketentuan ini serta ketentuan lain yang dapat diberlakukan bagi Anda oleh Pelanggan kami.
PENGGUNAAN LAYANAN DISCOVERY KAMI; KEBIJAKAN DAN PEMBATASAN
Anda sepenuhnya bertanggung jawab atas konten dan materi lain yang Anda serahkan dalam permintaan, atau informasi yang Anda kirimkan melalui atau dengan Layanan Discovery. Anda menyetujui bahwa dalam menggunakan Layanan Discovery, Anda:
- akan mematuhi seluruh hukum yang berlaku, termasuk namun tidak terbatas pada hukum privasi, hukum kekayaan intelektual, hukum antispam, dan persyaratan peraturan;
- tidak akan mengirimkan materi yang memuat virus perangkat lunak atau kode, file, atau program komputer lain yang dirancang untuk mengganggu, merusak, atau membatasi fungsi perangkat lunak atau perangkat keras atau peralatan telekomunikasi apa pun;
- tidak akan menghambat atau mengganggu Layanan Discovery atau server atau jaringan yang terhubung ke Layanan Discovery, atau melanggar persyaratan, prosedur, kebijakan, atau peraturan jaringan yang terhubung dengan Layanan Discovery;
- tidak akan mengembangkan, mendukung, atau menggunakan alat otomatis (misalnya, robot, laba-laba) untuk mengakses atau menggunakan Layanan Discovery atau menggeser Layanan Discovery atau menyalin data dari Layanan Discovery;
- tidak mengakali atau menonaktifkan manajemen hak digital, aturan penggunaan, atau fitur lain dari Layanan Discovery;
- tidak akan merekayasa balik, mendekompilasi, membongkar, memecahkan, atau mencoba untuk memperoleh kode sumber untuk Layanan Discovery atau teknologi terkait apa pun yang bukan merupakan sumber terbuka; dan
- tidak akan terlibat dalam “membingkai”, atau “mencerminkan” atau menyimulasikan tampilan atau fungsi Layanan Discovery.
Anda menyatakan dan menyetujui bahwa penggunaan Layanan Discovery oleh Anda bergantung pada akses telekomunikasi dan layanan Internet. Anda sepenuhnya bertanggung jawab untuk memperoleh dan mempertahankan semua layanan telekomunikasi dan Internet, serta perangkat keras dan perangkat lunak lainnya yang diperlukan untuk mengakses dan menggunakan Layanan Discovery, termasuk namun tidak terbatas pada setiap dan seluruh biaya, ongkos, pengeluaran, dan pajak apa pun yang berkaitan dengan hal-hal di atas. Branch tidak bertanggung jawab atas kehilangan atau kerusakan data, kehilangan komunikasi, atau kerugian atau kerusakan lainnya yang timbul dari layanan telekomunikasi dan Internet tersebut.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami akan melakukan upaya terbaik untuk memastikan bahwa Layanan Discovery tidak akan terganggu dan bahwa transmisi bebas dari kesalahan. Namun, karena sifat Internet, hal tersebut tidak dijamin. Selain itu, akses Anda ke Layanan Discovery mungkin terkadang ditangguhkan atau dibatasi untuk memungkinkan perbaikan, pemeliharaan, atau pengenalan fasilitas atau layanan baru. Kami akan berupaya untuk membatasi kemunculan dan durasi penangguhan atau pembatasan tersebut.
PENGAKHIRAN
Anda menyatakan dan menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat sewaktu-waktu mengakhiri penyediaan Layanan Discovery tanpa pemberitahuan sebelumnya dengan alasan apa pun. Anda menyetujui bahwa Branch tidak akan memiliki kewajiban kepada Anda sehubungan dengan pengakhiran oleh Branch. Bagian-Bagian yang berdasarkan sifatnya akan tetap berlaku secara wajar setelah Ketentuan ini berakhir atau kedaluwarsa, termasuk namun tidak terbatas pada Bagian-Bagian mengenai Pengakhiran, Kebijakan Privasi & Hak Data, Hak Milik, Batasan Kewajiban, Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok, serta Pemberitahuan Hukum.
KEBIJAKAN PRIVASI & HAK DATA
Anda menyatakan bahwa Anda telah menerima, membaca, dan memahami Kebijakan Privasi Discovery. Dengan menyetujui Ketentuan Ini, Anda menyetujui pengumpulan, penggunaan, dan pengungkapan data oleh Branch, termasuk data pribadi apabila berlaku, sebagaimana dijelaskan dalam Kebijakan Privasi Discovery kami, termasuk untuk menayangkan iklan kepada Anda dan menyesuaikan hasil konten untuk Anda.
Anda memberikan kepada Branch lisensi yang berlaku di seluruh dunia, bersifat noneksklusif, dapat disublisensikan, dan dapat dialihkan untuk menggunakan, menyalin, memodifikasi, mendistribusikan, memublikasikan, memproses, dan/atau menganonimkan informasi dan konten yang dikumpulkan melalui Layanan Discovery, termasuk namun tidak terbatas pada (a) menyediakan, mempertahankan, mengoptimalkan, dan meningkatkan Layanan Discovery; (b) melakukan penelitian; (c) menganalisis dan mengagregatkan data Anda (termasuk data yang dianonimkan) dengan data pengguna lain, di mana data agregat tersebut disebut “Data Agregat”; (d) menggunakan Data Agregat tersebut untuk melakukan penelitian dan membuat data, produk dan layanan analitis, termasuk untuk memungkinkan Pelanggan menyesuaikan konten, iklan, atau aplikasi mereka didasarkan pada informasi yang dikumpulkan melalui Layanan Discovery; dan (d) sebagaimana dijelaskan dalam Kebijakan Privasi Discovery. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
TAUTAN DAN KONTEN PIHAK KETIGA
Layanan Discovery dapat menampilkan atau memuat tautan ke produk, layanan, aplikasi, dan situs web pihak ketiga. Setiap pendapat, saran, pernyataan, layanan, penawaran, atau informasi lain yang merupakan bagian dari konten yang ditunjukkan, dibuat, atau disediakan oleh pengguna lain atau pihak ketiga lain pada Layanan Discovery, atau yang dapat diakses melalui atau dapat dicari menggunakan Layanan Discovery (secara bersama-sama disebut “Konten Pihak Ketiga”), merupakan milik dari pembuat atau produsen masing-masing dan bukan merupakan milik Branch atau pemegang saham, direktur, pejabat, karyawan, agen, atau perwakilannya. Branch tidak mengendalikan Konten Pihak Ketiga dan tidak menjamin akurasi, kelengkapan, atau kualitas Konten Pihak Ketiga tersebut. Branch tidak bertanggung jawab atas kinerja, tidak mendukung, dan tidak bertanggung jawab atau berkewajiban atas Konten Pihak Ketiga atau informasi atau materi apa pun yang diiklankan dalam Konten Pihak Ketiga mana pun. Dengan menggunakan Layanan Discovery, Anda dapat melihat konten yang menyinggung, tidak senonoh, atau tidak menyenangkan. Kami tidak bertanggung jawab atau berkewajiban, secara langsung atau tidak langsung, atas kerusakan atau kerugian yang disebabkan oleh Anda karena menggunakan atau mengandalkan barang, layanan, atau informasi yang tersedia pada atau melalui layanan pihak ketiga atau Konten Pihak Ketiga. Anda bertanggung jawab untuk mengevaluasi informasi, pendapat, saran, atau konten lain yang tersedia pada atau melalui Layanan Pihak Ketiga.
Branch dapat meningkatkan hasil pencarian tertentu didasarkan pada perjanjian dengan pihak ketiga (“Hasil Pencarian yang Disponsori”) yang dapat ditampilkan sebagai hasil pencarian pertama atau lebih dalam setiap pencarian tertentu. Hasil Pencarian yang Disponsori ditampilkan sebagai hasil algoritma yang digunakan oleh Branch. Branch tidak membuat pernyataan apa pun bahwa Hasil Pencarian yang Disponsori merupakan yang paling sesuai dengan kebutuhan spesifik pengguna.
Kami dapat mengubah atau menghentikan Layanan Discovery, dan Anda menyetujui bahwa kami tidak memiliki kewajiban untuk menyimpan, mempertahankan, atau menyediakan kepada Anda salinan konten atau informasi apa pun yang disediakan oleh Anda atau pihak lain, kecuali apabila diwajibkan oleh hukum yang berlaku dan sebagaimana ditetapkan dalam Kebijakan Privasi Discovery.
HAK MILIK
Branch dan pemberi lisensinya secara eksklusif memiliki seluruh hak, kepemilikan, dan kepentingan dalam dan terhadap Layanan Discovery, termasuk seluruh kekayaan intelektual dan hak milik terkait. Anda menyatakan bahwa Layanan Discovery dilindungi oleh undang-undang hak cipta, merek dagang, dan undang-undang lain di Amerika Serikat dan negara lainnya. Anda menyetujui untuk tidak menghapus, mengubah, atau mengaburkan hak cipta, merek dagang, merek layanan, atau pemberitahuan hak milik lainnya yang tercantum atau yang menyertai Layanan Discovery.
Branch dapat menyediakan kepada Anda mekanisme untuk memberikan masukan, saran, dan ide tentang Layanan Discovery (“Masukan”) jika Anda memilih untuk melakukannya. Anda menyetujui bahwa Branch, berdasarkan pertimbangannya sendiri, dapat menggunakan Masukan yang Anda berikan kepada Branch dengan cara apa pun, termasuk dalam pengembangan dan modifikasi Layanan Discovery di masa mendatang. Anda dengan ini memberikan kepada Branch dan penerima kuasanya lisensi abadi, di seluruh dunia, dapat dialihkan sepenuhnya, dapat disublisensikan, dibayar penuh, tidak dapat dicabut kembali, dan bebas royalti untuk menggunakan, memperbanyak, memodifikasi, membuat karya turunan, mendistribusikan, serta menampilkan Masukan dengan cara apa pun untuk tujuan apa pun dalam media, perangkat lunak, atau teknologi apa pun yang ada saat ini atau dikembangkan di masa mendatang, tanpa kewajiban untuk memberikan atribusi atau kompensasi kepada Anda atau pihak ketiga mana pun. Anda mengabaikan hak pemulihan yang mungkin Anda miliki dalam informasi atau konten pada Bagian 30A Undang-Undang Hak Cipta Tahun 1957 (jika Anda tinggal di India), atau ketentuan serupa berdasarkan hukum apa pun yang berlaku.
SANGKALAN JAMINAN
Layanan Discovery disediakan “SEBAGAIMANA ADANYA”, tanpa jaminan apa pun. TANPA MEMBATASI HAL-HAL DI ATAS, BRANCH DENGAN TEGAS MENYANGKAL JAMINAN APA PUN TERKAIT KELAYAKAN BARANG DAGANGAN, KESESUAIAN UNTUK TUJUAN TERTENTU, PENGGUNAAN TANPA GANGGUAN, BUKAN PELANGGARAN, ATAU AKURASI DATA, DAN JAMINAN APA PUN YANG TIMBUL DARI PERILAKU BERTRANSAKSI, ATAU PRAKTIK DAGANG. Branch tidak menjamin akurasi, kelengkapan, atau kegunaan Layanan Discovery. Anda menggunakan dan mengandalkan Layanan Discovery dengan risiko ditanggung sendiri. BEBERAPA YURISDIKSI TIDAK MENGIZINKAN PENGECUALIAN JAMINAN TERTENTU DALAM SITUASI TERTENTU. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU.
BATASAN KEWAJIBAN
APABILA DIIZINKAN OLEH HUKUM DAN MESKIPUN ADA PERTENTANGAN, BRANCH TIDAK MEMILIKI KEWAJIBAN KARENA KONTRAK, KELALAIAN, KERUGIAN, KEWAJIBAN KETAT, PELANGGARAN ATAU TEORI HUKUM ATAU YANG SETARA ATAS KEHILANGAN PENGGUNAAN LAYANAN DISCOVERY ATAU KERUSAKAN APA PUN, BAIK yang bersifat langsung, tidak langsung, tidak disengaja, khusus, konsekuensial, atau ganti rugi yang bersifat menjerakan, termasuk namun tidak terbatas pada kerusakan karena kehilangan keuntungan, reputasi baik, penggunaan, data, atau kerugian tidak berwujud (meskipun Branch telah diberi tahu tentang kemungkinan kerugian tersebut), akibat dari penggunaan Layanan DISCOVERY oleh Anda.
BATASAN KEWAJIBAN INI MERUPAKAN BAGIAN DARI DASAR KESEPAKATAN ANTARA ANDA DAN BRANCH DAN AKAN BERLAKU BAGI SEMUA KLAIM KEWAJIBAN (MISALNYA JAMINAN, KERUGIAN, KELALAIAN, KONTRAK, HUKUM) DAN MESKIPUN BRANCH TELAH DIBERITAHU TENTANG KEMUNGKINAN KERUGIAN TERSEBUT.
BEBERAPA YURISDIKSI TIDAK MENGIZINKAN BATASAN ATAU PENGECUALIAN KEWAJIBAN. DENGAN DEMIKIAN, BEBERAPA BATASAN YANG TERCANTUM DI ATAS MUNGKIN TIDAK BERLAKU. KETENTUAN BATASAN KEWAJIBAN INI BERLAKU SEPENUHNYA BAGI PENDUDUK NEW JERSEY.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Kami tidak bertanggung jawab atas (i) kerugian yang tidak disebabkan oleh pelanggaran oleh kami, atau (ii) kerugian bisnis (termasuk kehilangan keuntungan, pendapatan, kontrak, penghematan yang diantisipasi, data, nama baik, atau pengeluaran yang sia-sia), atau (iii) kerugian tidak langsung atau konsekuensial yang tidak terduga bagi Anda dan kami ketika Anda mulai menggunakan Layanan Discovery. Kami tidak bertanggung jawab atas penundaan atau kegagalan untuk memenuhi kewajiban kami dalam kondisi ini jika penundaan atau kegagalan tersebut timbul akibat sebab-sebab yang berada di luar kendali kami. Hukum di beberapa negara tidak mengizinkan beberapa atau semua batasan yang dijelaskan di atas. Jika hukum ini berlaku bagi Anda, beberapa atau semua batasan di atas mungkin tidak berlaku bagi Anda dan Anda mungkin memiliki hak tambahan.
ARBITRASE DAN PENGABAIAN GUGATAN PERWAKILAN KELOMPOK
ANDA HARUS MEMBACA BAGIAN INI DENGAN SAKSAMA, KARENA INI DAPAT BERDAMPAK SECARA SIGNIFIKAN TERHADAP HAK HUKUM ANDA, TERMASUK HAK ANDA UNTUK MENGAJUKAN TUNTUTAN HUKUM DI PENGADILAN.
Cakupan: Anda dan Branch menyetujui bahwa Ketentuan ini berlaku bagi perdagangan antarnegara bagian dan bahwa Undang-Undang Arbitrase Federal mengatur penafsiran dan pemberlakuan ketentuan arbitrase ini. Bagian ini ditujukan untuk ditafsirkan secara luas dan mengatur setiap dan seluruh sengketa antara kita, termasuk namun tidak terbatas pada klaim yang muncul atau terkait aspek apa pun dari hubungan antara kita, baik didasarkan pada kontrak, kerugian, undang-undang, penipuan, pengungkapan keliru, atau teori hukum lainnya; klaim yang muncul sebelum Ketentuan ini atau perjanjian sebelumnya (termasuk namun tidak terbatas pada klaim terkait periklanan); dan klaim yang mungkin muncul setelah pengakhiran Ketentuan ini. Satu-satunya sengketa yang dikecualikan dari larangan luas ini adalah litigasi kekayaan intelektual tertentu dan klaim yang diajukan di pengadilan setempat, sebagaimana ditetapkan di bawah.
Penyelesaian Sengketa Awal: Anda dapat menghubungi kami di info@branch.io untuk mengatasi masalah yang mungkin Anda miliki mengenai Layanan Discovery. Branch dapat menyelesaikan sebagian besar masalah dengan cepat demi kepuasan pengguna kami. Anda dan Branch menyetujui untuk menggunakan upaya terbaik melalui proses penyelesaian sengketa internal Branch untuk menyelesaikan sengketa, klaim, pertanyaan, atau pertentangan apa pun, serta terlibat dalam negosiasi dengan iktikad baik, yang akan menjadi syarat bagi suatu pihak yang mengajukan tuntutan hukum atau arbitrase.
Arbitrase Mengikat: Jika para pihak tidak mencapai solusi yang disepakati dalam periode tiga puluh (30) hari sejak penyelesaian sengketa informal dimulai berdasarkan ketentuan penyelesaian sengketa awal, maka suatu pihak dapat mengajukan arbitrase yang mengikat sebagai satu-satunya cara untuk menyelesaikan klaim, mengacu pada pengecualian dan ketentuan yang ditetapkan di bawah. Kecuali sebagaimana ditetapkan di bawah, setiap klaim yang mungkin Anda miliki terhadap Branch harus diselesaikan melalui arbitrase mengikat di hadapan Asosiasi Arbitrase Amerika (American Arbitration Association atau “AAA”) menggunakan Aturan Arbitrase Konsumen, sebagaimana diubah melalui Ketentuan ini, dan akan diselenggarakan oleh AAA dan diselesaikan oleh satu arbiter. Aturan AAA tersedia secara online di www.adr.org atau dengan menghubungi AAA di 1-800-778-7879. Arbiter terikat oleh Ketentuan ini.
Arbiter, dan bukan pengadilan atau agensi federal, negara bagian, atau setempat, memiliki wewenang eksklusif untuk menyelesaikan semua sengketa yang muncul dari atau terkait penafsiran, kemampuan penerapan, atau keberlakuan, atau penyusunan Ketentuan ini, termasuk namun tidak terbatas pada klaim apa pun bahwa seluruh atau bagian apa pun dari Ketentuan ini batal atau dapat dibatalkan, atau apakah suatu klaim dapat diajukan melalui arbitrase. Arbiter akan memiliki kuasa untuk memutuskan perbaikan apa pun yang tersedia di pengadilan berdasarkan hukum atau menurut asas kesetaraan. Putusan arbiter akan diberikan secara tertulis dan mengikat para pihak, serta dapat diberlakukan sebagai keputusan di setiap pengadilan dengan yurisdiksi yang kompeten.
Anda memahami dan menyetujui bahwa dengan menandatangani Ketentuan ini, Anda dan Branch masing-masing mengabaikan hak atas pengadilan juri atau pengadilan di hadapan hakim di pengadilan publik. Apabila ketentuan arbitrase ini tidak ada, Anda dan Branch dapat memiliki hak atau kesempatan untuk mengajukan sengketa di pengadilan, di hadapan hakim atau juri, dan/atau berpartisipasi atau diwakili dalam kasus yang diajukan di pengadilan oleh pihak lain (termasuk gugatan perwakilan kelompok). Hak lain yang Anda miliki jika Anda mengajukan klaim di pengadilan, seperti hak untuk melakukan banding dan atas jenis penemuan tertentu, mungkin lebih terbatas atau dapat diabaikan.
Jika Anda penduduk Amerika Serikat, arbitrase dapat diadakan di daerah di mana Anda tinggal pada saat diajukan. Untuk individu yang tinggal di luar Amerika Serikat, arbitrase dapat dilakukan di Negara Bagian California, Amerika Serikat. Anda dan Branch selanjutnya menyetujui untuk tunduk pada yurisdiksi personal pengadilan federal atau negara bagian di Distrik California Utara untuk mengajukan arbitrase, untuk menangguhkan arbitrase, atau untuk mengonfirmasi, memodifikasi, memberlakukan, atau menandatangani keputusan atas putusan yang diberikan oleh arbiter.
Biaya Arbitrase: Pembayaran untuk semua pengajuan, penyelenggaraan, dan biaya dan pengeluaran arbiter yang dikenakan oleh AAA akan diatur oleh aturan AAA, dengan syarat, jika Anda mengajukan arbitrase terhadap Branch dan nilai perbaikan yang diupayakan adalah sepuluh ribu dolar ($10.000) atau lebih rendah, maka Branch akan membayarkan semua biaya dan pengeluaran untuk semua pengajuan, penyelenggaraan, dan arbitrase yang dikenakan oleh AAA (mengacu pada penggantian sebagaimana ditetapkan di bawah). Dalam situasi di mana kalimat sebelumnya berlaku, namun nilai perbaikan yang diupayakan lebih dari sepuluh ribu dolar ($10.000) dan Anda menunjukkan kepada arbiter bahwa biaya dan pengeluaran tersebut akan lebih tinggi dibandingkan tindakan hukum di pengadilan, maka Branch akan membayarkan biaya dan pengeluaran yang menurut arbiter diperlukan untuk mencegah biaya arbitrase lebih mahal dibandingkan tindakan hukum di pengadilan (mengacu pada penggantian sebagaimana ditetapkan di bawah). Apabila arbiter menentukan bahwa semua klaim yang Anda ajukan melalui arbitrase tidak berdasar menurut Aturan Federal Prosedur Perdata (Federal Rule of Civil Procedure 11), Anda menyetujui untuk mengganti biaya dan pengeluaran yang dibayarkan oleh Branch dan bahwa Anda akan berkewajiban untuk membayar berdasarkan aturan AAA.
Gugatan Perwakilan Kelompok: ANDA MEMAHAMI DAN MENYETUJUI BAHWA ANDA DAN BRANCH MASING-MASING AKAN MENGAJUKAN ARBITRASE DALAM KAPASITAS INDIVIDU ANDA, BUKAN SEBAGAI PERWAKILAN ATAU ANGGOTA SUATU KELOMPOK. Ini berarti Anda dan Branch tidak diperkenankan ikut serta dalam klaim bersama perorangan atau entitas lain, dan tidak ada kewenangan atas sengketa yang akan diselesaikan melalui arbitrase secara berkelompok. Jika pengadilan atau arbiter menyatakan bahwa pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok batal atau tidak dapat diberlakukan atas alasan apa pun, atau bahwa arbitrase dapat dilanjutkan secara berkelompok, maka ketentuan arbitrase di bagian ini akan dianggap batal dan tidak berlaku secara keseluruhan dan para pihak dianggap tidak menyetujui sengketa arbitrase.
Pengecualian: Terlepas dari keputusan para pihak untuk menyelesaikan semua sengketa melalui arbitrase, suatu pihak dapat mengambil tindakan hukum melalui pengadilan negara bagian atau federal untuk melindungi hak kekayaan intelektualnya (yang berarti paten, hak cipta, hak moral, merek dagang, dan rahasia dagang, tetapi bukan hak privasi atau hak publisitas). Salah satu pihak juga dapat mengupayakan tindakan perbaikan melalui pengadilan setempat atas sengketa atau klaim dalam cakupan yurisdiksi pengadilan tersebut.
Hak untuk Membatalkan: Anda memiliki hak untuk membatalkan dan tidak terikat oleh ketentuan arbitrase dan pengabaian gugatan perwakilan kelompok yang tercantum di bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok dengan mengirim pemberitahuan tertulis mengenai keputusan pembatalan Anda ke alamat berikut: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Pemberitahuan tersebut harus dikirimkan dalam waktu 30 hari sejak tanggal 15 November 2018 atau ketika pertama kali menggunakan Layanan Discovery, mana pun yang muncul paling akhir, dan jika tidak, Anda akan terikat dengan sengketa arbitrase sesuai dengan ketentuan paragraf tersebut. Jika Anda membatalkan ketentuan arbitrase ini, Branch juga tidak akan terikat oleh ketentuan tersebut.
Perubahan terhadap Bagian ini: Branch akan mengirimkan pemberitahuan tiga puluh (30) hari sebelumnya mengenai perubahan yang berdampak terhadap substansi bagian Arbitrase dan Pengabaian Gugatan Perwakilan kelompok ini dengan memperbarui Ketentuan ini, mengirimkan pesan kepada Anda, atau memberi tahu Anda ketika Anda menggunakan Layanan Discovery. Perubahan akan berlaku tiga puluh (30) hari setelah diperbarui dalam Ketentuan ini atau dikirimkan kepada Anda.
Perubahan bagian ini akan berlaku secara prospektif hanya untuk klaim yang timbul setelah hari ketiga puluh (ke-30). Jika pengadilan atau arbiter memutuskan bahwa subbagian ini tentang “Perubahan terhadap Bagian Ini” tidak dapat diberlakukan atau tidak sah, maka subbagian ini akan dipisahkan dari bagian yang berjudul “Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok”, dan pengadilan atau arbiter akan memberlakukan bagian Arbitrase dan Pengabaian Gugatan Perwakilan Kelompok pertama yang ada setelah Anda mulai menggunakan Layanan Discovery.
KETENTUAN HUKUM
Hukum yang Mengatur. Ketentuan ini dan semua pokok permasalahannya yang timbul dari atau terkait Ketentuan ini diatur oleh hukum Negara Bagian California, tanpa memandang pertentangan ketentuan hukumnya; tidak termasuk Konvensi Perserikatan Bangsa-Bangsa tentang Kontrak Jual Beli Barang Internasional.
Kedudukan. Setiap tindakan hukum atau sengketa yang timbul dari atau terkait Ketentuan ini dan tidak diajukan melalui arbitrase akan diajukan hanya melalui pengadilan negara bagian atau federal yang berlokasi di Distrik California Utara. Anda dan Branch dengan ini menyetujui untuk mematuhi yurisdiksi pengadilan tersebut dan menyetujui dengan kedudukan pengadilan tersebut dalam tindakan hukum atau sengketa tersebut.
Layanan Proses. Anda selanjutnya menyetujui untuk menerima layanan proses melalui pos, dan dengan ini mengabaikan setiap dan seluruh pembelaan yurisdiksi dan kedudukan yang tersedia.
Tidak Ada Pengabaian. Kegagalan kami untuk memberlakukan hak atau ketentuan dalam Ketentuan ini bukan merupakan pengabaian hak atau ketentuan tersebut kecuali jika dinyatakan dan disetujui oleh kami secara tertulis.
Pengalihan. Ketentuan ini tidak dapat dialihkan, dipindahtangankan, atau disublisensikan oleh Anda kecuali dengan izin tertulis sebelumnya dari Branch. Branch dapat memindahtangankan dan mengalihkan hak dan kewajibannya berdasarkan Ketentuan ini dengan bebas tanpa persetujuan.
Undang-Undang Pembatasan: Anda menyetujui bahwa terlepas dari undang-undang atau hukum yang bertentangan, setiap klaim yang timbul dari atau terkait Layanan Discovery harus dimulai dalam satu (1) tahun setelah penyebab tindakan terjadi. Jika tidak, penyebab tindakan tersebut dilarang secara permanen. Terlepas dari hal-hal di atas, undang-undang pembatasan ini tidak berlaku bagi penduduk New Jersey.
Judul Bagian: Judul bagian dalam Ketentuan ini hanya untuk kenyamanan dan tidak memiliki dampak hukum atau kontraktual.
Keseluruhan Perjanjian. Ketentuan ini, bersama dengan Kebijakan Privasi Discovery dan ketentuan hukum lainnya atau syarat dan ketentuan tambahan atau kebijakan yang mengatur penggunaan Layanan Discovery, merupakan keseluruhan perjanjian antara Anda dan Branch mengenai Layanan Discovery. Kecuali jika dinyatakan secara tegas di sini, jika ketentuan mana pun dari Ketentuan ini dianggap tidak sah oleh pengadilan dengan yurisdiksi yang kompeten, ketidakabsahan ketentuan tersebut tidak berdampak pada keabsahan ketentuan lainnya dalam Ketentuan ini, yang akan tetap sepenuhnya berlaku.
CATATAN UNTUK PENDUDUK UE: Jika Anda adalah konsumen dan bertempat tinggal di UE, bergantung pada hukum di negara Anda, hal-hal berikut dapat berlaku: Selain itu, Anda mendapatkan perlindungan yang disediakan bagi Anda oleh ketentuan wajib dari hukum di negara tempat tinggal Anda. Anda dan kami menyetujui untuk tunduk pada yurisdiksi noneksklusif pengadilan Negara Bagian California, yang berarti bahwa Anda dapat mengajukan klaim untuk memberlakukan hak perlindungan konsumen Anda sehubungan dengan Ketentuan ini di California atau di negara UE tempat tinggal Anda. Jika Anda tinggal di UE, Komisi Eropa menyediakan platform penyelesaian sengketa online yang dapat Anda akses di sini: https://ec.europa.eu/consumers/odr. Kami tidak ikut serta dalam platform ini, sehingga apabila Anda ingin menyampaikan masalah kepada kami, silakan hubungi kami.
MENGHUBUNGI KAMI
Jika Anda memiliki pertanyaan atau saran mengenai Ketentuan ini, hubungi kami di:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
atau melalui email di info@branch.io
Termini e Condizioni di Discovery per l’Utente Finale
Ultimo aggiornamento 11 giugno 2020
Introduzione
Branch Metrics, Inc. ("Branch", "noi", o “ci”), fornisce un servizio di ricerca (i "Servizi Discovery"), che consente agli sviluppatori di applicazioni mobili che utilizzano Servizi Discovery (i nostri "Clienti") di fornire, all’interno delle loro applicazioni, risultati contestuali e link basati sull'intenzione che forniscono ai loro utenti finali ("Utente" o "Utenti") un accesso semplificato per completare un'azione (ad esempio, per identificare i ristoranti nelle vicinanze). Acconsentendo a questi Termini o utilizzando in altro modo i Servizi Discovery nelle applicazioni che li hanno integrati, l'Utente accetta di essere vincolato da questi Termini e Condizioni di Discovery per l'Utente Finale (i "Termini"). Accettando i presenti Termini, l'Utente garantisce di essere autorizzato ad accettare i presenti Termini. SE NON SI ACCETTANO QUESTI TERMINI E CONDIZIONI DI DISCOVERY PER L'UTENTE FINALE, NON UTILIZZARE LE FUNZIONI DI RICERCA DI CONTENUTI NELLE APPLICAZIONI CHE SI SERVONO DEI NOSTRI SERVIZI DISCOVERY.
AVVISO IMPORTANTE: QUESTI TERMINI SONO SOGGETTI AD UN ARBITRATO VINCOLANTE E A UNA RINUNCIA AL DIRITTO DI AZIONE LEGALE COLLETTIVA. SI PREGA DI LEGGERE ATTENTAMENTE.
Tutti i riferimenti a "voi" o "vostro", a seconda dei casi, indicano la persona che accede, utilizza e/o partecipa ai Servizi Discovery in qualsiasi modo e ciascuno dei vostri eredi, cessionari e successori. Se si utilizzano i Servizi Discovery per conto di una persona giuridica, si dichiara e garantisce di avere la capacità di vincolare tale persona giuridica, l'accettazione dei Termini sarà considerata un'accettazione da parte di tale persona giuridica e “voi" e “vostro" nel presente documento si riferiscono a tale persona giuridica, i suoi direttori, funzionari, dipendenti e agenti.
Potremmo, di tanto in tanto, apportare modifiche ai presenti Termini. In tal caso, provvederemo a rettificare la data "Ultimo aggiornamento" indicata sopra. È responsabilità degli Utenti rivedere frequentemente i presenti Termini e rimanere informati di eventuali modifiche. La versione allora in vigore di questi Termini sostituirà tutte le versioni precedenti. L'Utente accetta che l'uso continuato delle applicazioni che utilizzano i nostri Servizi Discovery dopo che tali modifiche sono state pubblicate costituirà l'accettazione dei Termini come modificati.
Si noti che questi Termini si applicano solo ai Servizi Discovery. Branch offre anche un sito web e altri servizi, alcuni dei quali possono essere accessibili agli Utenti che fanno clic su un link di Branch o interagiscono con un'applicazione o un sito web di un Cliente o di un altro soggetto. Per i termini applicabili al sito web Branch e altri servizi Branch, compresi i servizi accessibili dagli Utenti attraverso i Servizi Discovery, si prega di rivedere i termini Branch qui pubblicati. Si prega di rivedere anche tutti i termini e le condizioni che un Cliente o altro soggetto possono imporre all’Utente attraverso l'uso della propria applicazione o sito web.
IDONEITÀ
È vietato utilizzare i Servizi Discovery per chiunque abbia meno di 13 anni (16 in alcuni ordinamenti). Utilizzando i Servizi Discovery, l'Utente dichiara e garantisce di avere almeno 13 anni di età, o più, se la legge richiede una maggiore età per la fornitura dei Servizi Discovery da parte di Branch senza il consenso dei genitori.
LICENZA PER L’UTILIZZO DEI SERVIZI DISCOVERY
In base al rispetto di questi termini e condizioni, Branch concede all’Utente una licenza limitata, mondiale, non trasferibile, non esclusiva e revocabile per l'utilizzo dei Servizi Discovery. I diritti dell’Utente per l’utilizzo dei Servizi Discovery sono limitati da tutti i termini e le condizioni stabilite in questi Termini, e qualsiasi altro termine che può essere imposto dai nostri Clienti.
UTILIZZO DEI NOSTRI SERVIZI DISCOVERY; POLITICHE E RESTRIZIONI
L'Utente è l'unico responsabile per qualsiasi contenuto e altro materiale che invia in una richiesta, o per le informazioni che altrimenti trasmette attraverso o con i Servizi Discovery. L'Utente accetta che nell'utilizzare i Servizi Discovery lo farà:
- rispettando tutte le leggi applicabili, comprese, senza limitazione, le leggi sulla privacy, le leggi sulla proprietà intellettuale, le leggi antispam e i requisiti normativi;
- non trasmettendo alcun materiale che contenga virus informatici o qualsiasi altro codice informatico, file o programmi progettati per interrompere, distruggere o limitare la funzionalità di qualsiasi software o hardware o attrezzatura di telecomunicazione;
- non interferendo o interrompendo i Servizi Discovery o i server o le reti connesse ai Servizi Discovery, o disobbedendo a qualsiasi requisito, procedura, politica o regolamento delle reti connesse ai Servizi Discovery;
- non sviluppando, supportando o utilizzando alcuno strumento automatizzato (ad esempio: robot, crawler) per accedere o utilizzare i Servizi Discovery o per effettuare data scraping sui Servizi Discovery o per copiare in altro modo i dati dai Servizi Discovery;
- non eludendo o non disattivando qualsiasi gestione dei diritti digitali, regole di utilizzo o altre caratteristiche dei Servizi Discovery;
- non decodificando, decompilando, deassemblando, decifrando o tentando in altro modo di ottenere il codice sorgente dei Servizi Discovery o di qualsiasi tecnologia correlata che non sia open source; e
- non svolgendo attività di “framing", "mirroring", o comunque di simulazione in altro modo dell'aspetto o della funzione dei Servizi Discovery.
L'Utente riconosce e accetta che l'utilizzo dei Servizi Discovery dipende dall'accesso alle telecomunicazioni e ai servizi Internet. L'Utente è l'unico responsabile per l'acquisizione e il mantenimento di tutti i servizi di telecomunicazione e Internet e di altri hardware e software necessari per accedere e utilizzare i Servizi Discovery, compresi, senza limitazione, tutti i costi, tasse, spese e imposte di qualsiasi tipo relativi a quanto sopra. Branch non è responsabile per qualsiasi perdita o danneggiamento di dati, perdita di comunicazioni, o qualsiasi altra perdita o danno di qualsiasi tipo derivante da tali servizi di telecomunicazione e Internet.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del paese di residenza, si può applicare quanto segue: Faremo del nostro meglio per garantire che la disponibilità dei Servizi Discovery sia ininterrotta e che le trasmissioni siano prive di errori. Tuttavia, a causa della natura di Internet, questo non può essere garantito. Inoltre, l’accesso per l’Utente ai Servizi Discovery può anche essere occasionalmente sospeso o limitato per consentire le riparazioni, la manutenzione o l'introduzione di nuove strutture o servizi. Cercheremo di limitare la frequenza e la durata di tali sospensioni o restrizioni.
CESSAZIONE
L'Utente riconosce e accetta che Branch, a propria esclusiva discrezione, può terminare la sua fornitura dei Servizi Discovery senza preavviso per qualsiasi motivo e in qualsiasi momento. L'Utente accetta che Branch non sarà responsabile nei suoi confronti per la cessazione da parte di Branch. Continueranno quelle Sezioni che per loro natura ci si può ragionevolmente aspettare sopravvivano alla cessazione o alla scadenza dei presenti Termini, incluse, ma non limitate alle Sezioni sulla Cessazione, Informativa sulla Privacy e Diritti sui Dati, Diritti di Proprietà, Limitazione di Responsabilità, Arbitrato e Rinuncia alle Azioni Legali Collettive, e Avvisi Legali.
POLITICA SULLA PRIVACY E DIRITTI SUI DATI
L'Utente riconosce di aver ricevuto, letto e compreso l’Informativa sulla Privacy di Discovery. Accettando questi Termini, l’Utente accetta la raccolta, l'uso e la divulgazione dei dati da parte di Branch, inclusi, se del caso, i dati personali, come descritti nella nostra Informativa sulla Privacy di Discovery, anche per pubblicare annunci pubblicitari e per personalizzare i risultati dei contenuti per l’Utente. L'Utente concede a Branch una licenza mondiale, non esclusiva, sub-licenziabile e trasferibile per utilizzare, copiare, modificare, distribuire, pubblicare, elaborare e/o rendere anonimi le informazioni e i contenuti raccolti attraverso i Servizi Discovery, compreso, senza limitazione, (a) fornire, mantenere, ottimizzare e migliorare i Servizi Discovery; (b) condurre ricerche; (c) analizzare e aggregare i propri dati (inclusi i dati resi anonimi) con i dati di altri Utenti, tali dati aggregati sono "Dati Aggregati"; (d) utilizzare tali Dati Aggregati per condurre ricerche e creare dati e prodotti e servizi di analisi, anche per consentire ai Clienti di personalizzare i contenuti, gli annunci, o le loro applicazioni sulla base delle informazioni raccolte attraverso i Servizi Discovery; e (e) come altrimenti descritto nell'Informativa sulla Privacy di Discovery. L'Utente rinuncia a qualsiasi diritto di recesso che può avere su tali informazioni o contenuti ai sensi della sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
LINK E CONTENUTI DI TERZE PARTI
I Servizi Discovery potrebbero mostrare o contenere link a prodotti, servizi, applicazioni e siti web di terze parti. Tutte le opinioni, consigli, dichiarazioni, servizi, offerte o altre informazioni che costituiscono parte del contenuto espresso, scritto o reso disponibile da altri Utenti o altre terze parti sui Servizi Discovery, o che è accessibile attraverso o può essere situato utilizzando i Servizi Discovery (nell'insieme, "Contenuti di Terze Parti") sono quelli dei rispettivi autori o produttori e non di Branch o dei suoi azionisti, amministratori, funzionari, dipendenti, agenti o rappresentanti. Branch non controlla i Contenuti di Terze Parti e non garantisce l'accuratezza, l'integrità o la qualità di tali Contenuti di Terze Parti. Branch non è responsabile per l'esecuzione di, non approva e non è responsabile o perseguibile per qualsiasi Contenuto di Terze Parti o qualsiasi informazione o materiale pubblicizzato in qualsiasi Contenuto di Terze Parti. Utilizzando i Servizi Discovery, si può essere esposti a contenuti offensivi, indecenti o discutibili. Non siamo responsabili, direttamente o indirettamente, per eventuali danni o perdite causate all'Utente dall'uso o dall'affidamento su beni, servizi o informazioni disponibili su o attraverso qualsiasi servizio di terze parti o Contenuti di Terze Parti. È responsabilità dell'Utente valutare le informazioni, opinioni, consigli o altri contenuti disponibili su e attraverso i Servizi Discovery
Branch potrebbe favorire alcuni risultati di ricerca sulla base di accordi con terzi ("Risultati di Ricerca Sponsorizzati") che possono apparire come il primo o primi risultati in una determinata ricerca. I Risultati di Ricerca Sponsorizzati appaiono come risultato di algoritmi adottati da Branch. Branch non garantisce in alcun modo che i Risultati di Ricerca Sponsorizzati siano i più adatti alle specifiche esigenze dell'Utente.
Possiamo modificare o interrompere uno qualsiasi dei Servizi Discovery e l'Utente accetta che non abbiamo alcun obbligo di memorizzare, mantenere o fornire una copia di qualsiasi contenuto o informazioni che l’Utente o altri forniscono, tranne nella misura richiesta dalla legge applicabile e come indicato nell'Informativa sulla Privacy di Discovery.
DIRITTI DI PROPRIETÀ
Branch e i suoi licenziatari detengono in esclusiva tutti i diritti, titoli e interessi nei e verso i Servizi Discovery, inclusi tutti i diritti di proprietà intellettuale e di proprietà associati. L'Utente riconosce che i Servizi Discovery sono protetti dai diritti d’autore e sul marchio commerciale e da altre leggi degli Stati Uniti e di altri paesi. L'Utente accetta di non rimuovere, alterare o oscurare qualsiasi avviso su diritti d’autore, sul marchio commerciale o sul marchio di servizio o altri avvisi di diritti di proprietà incorporati nei Servizi Discovery o che accompagnano i Servizi Discovery.
Branch può fornire all’Utente un meccanismo per trasmettere feedback, suggerimenti e idee, se si sceglie, a proposito dei Servizi Discovery ("Feedback"). L’Utente accetta che Branch possa, ad esclusiva discrezione di Branch, utilizzare il Feedback che l’Utente fornisce a Branch in qualsiasi modo, anche per futuri miglioramenti e modifiche ai Servizi Discovery. Con la presente l'Utente concede a Branch e ai suoi cessionari una licenza perpetua, mondiale, completamente trasferibile, sub-licenziabile, interamente pagata, irrevocabile, priva di royalty per utilizzare, riprodurre, modificare, creare opere derivate da, distribuire e mostrare il Feedback in qualsiasi modo per qualsiasi scopo, in qualsiasi media, software o tecnologia di qualsiasi tipo ora esistente o sviluppata in futuro, senza alcun obbligo di fornire attribuzione o compenso all’Utente o a terzi. L'Utente rinuncia a qualsiasi diritto di restituzione che potrebbe avere su tali informazioni o contenuti ai sensi della Sezione 30A del Copyright Act, 1957 (se si trova in India), o qualsiasi disposizione simile ai sensi di qualsiasi legge applicabile.
ESCLUSIONE DI GARANZIE
I Servizi Discovery sono forniti "COSÌ COME SONO", senza garanzia di alcun tipo. SENZA LIMITARE QUANTO SOPRA, BRANCH NEGA ESPLICITAMENTE QUALSIASI GARANZIA DI COMMERCIABILITÀ, IDONEITÀ PER UNO SCOPO PARTICOLARE, PACIFICO GODIMENTO, NON VIOLAZIONE, O ACCURATEZZA DEI DATI, E QUALSIASI GARANZIA DERIVANTE DAL CORSO DELLA NEGOZIAZIONE O L'USO DEL COMMERCIO. Branch non garantisce l'accuratezza, la completezza o l'utilità dei Servizi Discovery. L'Utente utilizza e si affida ai Servizi Discovery a proprio rischio e pericolo. ALCUNI ORDINAMENTI NON CONSENTONO L'ESCLUSIONE DI ALCUNE GARANZIE IN DETERMINATE CIRCOSTANZE. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI.
LIMITAZIONE DI RESPONSABILITÀ
NELLA MISURA MASSIMA CONSENTITA DALLA LEGGE E NONOSTANTE QUALSIASI DISPOSIZIONE CONTRARIA, BRANCH NON SARÀ RESPONSABILE IN BASE AD ALCUN CONTRATTO, NEGLIGENZA, ILLECITO, RESPONSABILITÀ OGGETTIVA, VIOLAZIONE O ALTRO MOTIVO DI LEGGE O DI EQUITÀ PER QUALSIASI PERDITA DI UTILIZZO DEI SERVIZI DISCOVERY O QUALSIASI DANNO DI QUALSIASI TIPO, CHE SIA DIRETTO, INDIRETTO, INCIDENTALE, SPECIALE, CONSEQUENZIALE O ESEMPLARE, inclusi, a titolo esemplificativo ma non esaustivo, danni per perdita di profitti, avviamento, uso, dati o altre perdite intangibili (anche se Branch è stata informata della possibilità di tali danni), derivanti dall'uso dell’Utente dei Servizi DISCOVERY
QUESTA LIMITAZIONE DI RESPONSABILITÀ È PARTE INTEGRANTE DEL CONTRATTO TRA L'UTENTE E BRANCH E SI APPLICA A TUTTE LE RIVENDICAZIONI DI RESPONSABILITÀ (AD ES. GARANZIA, ILLECITO, NEGLIGENZA, CONTRATTO, LEGGE) E ANCHE SE BRANCH È STATA INFORMATA DELLA POSSIBILITÀ DI TALI DANNI.
ALCUNE GIURISDIZIONI NON CONSENTONO LA LIMITAZIONE O L'ESCLUSIONE DELLA RESPONSABILITÀ. DI CONSEGUENZA, ALCUNE DELLE LIMITAZIONI DI CUI SOPRA POTREBBERO NON ESSERE APPLICABILI. QUESTA DISPOSIZIONE DI LIMITAZIONE DELLA RESPONSABILITÀ SI APPLICA INTEGRALMENTE AI RESIDENTI DEL NEW JERSEY.
NOTA PER I CITTADINI UE: Se l’Utente è un consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: Non saremo responsabili per (i) perdite che non siano state causate da qualsiasi violazione da parte nostra, o (ii) qualsiasi perdita di affari (inclusa la perdita di profitti, entrate, contratti, risparmi previsti, dati, avviamento o spese sprecate), o (iii) qualsiasi perdita indiretta o consequenziale che non era prevedibile sia per l’Utente che per noi quando l’Utente ha iniziato a utilizzare i Servizi Discovery. Non saremo ritenuti responsabili per qualsiasi ritardo o mancato rispetto dei nostri obblighi secondo queste condizioni se il ritardo o il mancato rispetto deriva da qualsiasi causa che è al di fuori del nostro ragionevole controllo. Le leggi di alcuni paesi non consentono alcune o tutte le limitazioni sopra descritte. Se queste leggi sono applicabili all’Utente, alcune o tutte le limitazioni di cui sopra potrebbero non essere applicabili all’Utente, che potrebbe avere ulteriori diritti.
ARBITRATO E RINUNCIA ALL’AZIONE LEGALE COLLETTIVA
SI CONSIGLIA DI LEGGERE ATTENTAMENTE QUESTA SEZIONE, IN QUANTO PUÒ INFLUIRE IN MODO SIGNIFICATIVO SUI PROPRI DIRITTI LEGALI, COMPRESO IL DIRITTO DI INSTAURARE UN PROCEDIMENTO GIUDIZIARIO.
Oggetto: L’Utente e Branch concordano che i presenti Termini riguardano il commercio interstatale e che la Legge Federale sull'Arbitrato (“Federal Arbitration Act”) disciplina l'interpretazione e l'applicazione di queste disposizioni arbitrali. Questa Sezione è da interpretarsi in senso lato e disciplina tutte le controversie tra noi, incluse, a titolo esemplificativo ma non esaustivo, le richieste derivanti da o relative a qualsiasi aspetto del rapporto tra le parti, siano esse basate su contratto, illecito civile, legge, frode, falsa dichiarazione o qualsiasi altro fondamento giuridico; le richieste sorte prima di questi Termini o di qualsiasi accordo precedente (incluse, a titolo esemplificativo ma non esaustivo, le richieste relative alla pubblicità) e le richieste che possono sorgere dopo la cessazione di questi Termini. Le uniche controversie escluse da questo divieto generale sono le controversie relative a determinate proprietà intellettuali e le piccole controversie giudiziarie, come di seguito indicato.
Risoluzione iniziale delle controversie: L’Utente può contattarci all'indirizzo info@branch.io per trasmettere qualsiasi segnalazione riguardante i Servizi Discovery. Branch è in grado di risolvere la maggior parte dei problemi in modo rapido e soddisfacente per i nostri Utenti. L’Utente e Branch concordano di utilizzare al meglio i processi interni di risoluzione delle controversie di Branch per risolvere qualsiasi controversia, reclamo, domanda o disaccordo e di impegnarsi in trattative in buona fede, condizione per entrambe le parti per instaurare una causa o un arbitrato.
Arbitrato vincolante: Se le parti non raggiungono una soluzione concordata entro un periodo di trenta (30) giorni dal momento in cui viene avviata la risoluzione informale della controversia ai sensi della disposizione sulla risoluzione iniziale delle controversie, ciascuna delle parti può avviare un arbitrato vincolante come unico mezzo per risolvere le controversie, fatte salve le eccezioni e i termini di seguito indicati. Ad eccezione di quanto indicato di seguito, qualsiasi richiesta che l'Utente possa avere nei confronti di Branch deve essere risolta attraverso un arbitrato vincolante davanti all'American Arbitration Association ("AAA") utilizzando il suo Regolamento sull'Arbitrato dei Consumatori (“Consumer Arbitration Rules”), come modificato dai presenti Termini, e sarà amministrato da AAA e risolto da un unico arbitro. Il Regolamento AAA è disponibile online all'indirizzo www.adr.org o chiamando AAA al numero 1-800-778- 7879. L'arbitro è vincolato dai presenti Termini.
L'arbitro, e non qualsiasi tribunale o agenzia federale, statale o locale, avrà l'autorità esclusiva di risolvere tutte le controversie derivanti da o relative all'interpretazione, all'applicabilità, all'esecutività o alla formazione di questi Termini, incluse, ma non limitatamente a, qualsiasi istanza di annullamento o annullabilità di tutti o parte di questi Termini, o la questione di competenza dell’ad arbitrato. L'arbitro ha il potere di concedere qualsiasi rimedio disponibile in un tribunale in base alla legge o in base al principio di equità. Il lodo arbitrale sarà scritto e vincolante per le parti e potrà assumere forza di sentenza in qualsiasi tribunale della giurisdizione competente.
L'Utente comprende e accetta che, stipulando i presenti Termini, l'Utente e Branch rinunciano ciascuno al diritto a un processo con giuria o a un processo davanti a un giudice in un tribunale pubblico. In assenza di questa disposizione di arbitrato, l’Utente e Branch avrebbero potuto altrimenti avere il diritto o l'opportunità di instaurare le controversie dinnanzi ad un tribunale, davanti a un giudice o a una giuria, e/o di partecipare o essere rappresentati in una causa iniziata in tribunale da altri (incluse le azioni collettive). Altri diritti che l’Utente avrebbe avuto adendo il tribunale, come il diritto di appello e a certi tipi di ispezioni, possono essere più limitati o possono anche essere rinunciati.
Se l’Utente ha residenza negli Stati Uniti, l'arbitrato può avere luogo nella contea in cui risiede al momento del deposito. Per le persone residenti al di fuori degli Stati Uniti, l'arbitrato sarà avviato nello Stato della California, Stati Uniti d'America. L’Utente e Branch accettano inoltre di sottoporsi alla giurisdizione personale di qualsiasi tribunale federale o statale del Distretto Nord della California al fine di costringere all'arbitrato di sospendere il procedimento in attesa dell'arbitrato, o di confermare, modificare, sciogliere o emettere un giudizio sul lodo presentato dall'arbitro.
Costo dell’arbitrato: Il pagamento di tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA sarà disciplinato dalle norme della AAA, tenuto conto che se si sta avviando un arbitrato contro Branch e il valore del risarcimento richiesto è di diecimila dollari ($10.000) o meno, allora Branch anticiperà tutti i costi e le spese di deposito, amministrazione e arbitrato imposti dalla AAA (soggetto a rimborso come indicato di seguito). Se si applicano le circostanze della frase precedente ma il valore del risarcimento richiesto è superiore a diecimila dollari (10.000 dollari) e l'Utente dimostra all'arbitro che tali costi e spese sarebbero proibitivamente più costosi di un procedimento giudiziario, allora Branch pagherà l'importo di tali costi e spese che l'arbitro ritiene necessari per evitare che l'arbitrato sia proibitivamente più costoso di un procedimento giudiziario (soggetto a rimborso come indicato di seguito). Nel caso in cui l'arbitro stabilisca che tutte le richieste rivendicate dall’Utente in sede di arbitrato sono insussistenti ai sensi delle norme del Federal Rule of Civil Procedure 11,l’Utente accetta di rimborsare a Branch tutti i costi e le spese che Branch ha pagato e che l’Utente avrebbe dovuto pagare in base alle norme AAA.
Rinuncia all’azione legale collettiva: L'UTENTE COMPRENDE E ACCETTA DI AGIRE, COME BRANCH, A TITOLO INDIVIDUALE, NON COME RAPPRESENTANTE O MEMBRO DI UNA CLASSE. Ciò significa che l’Utente e Branch non potranno unirsi a una richiesta di risarcimento con altre persone o enti, e non sussisterà l'autorità di arbitrare alcuna controversia sulla base di un'azione legale collettiva. Se un tribunale o un arbitro stabilisce che la rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva è nulla o inapplicabile per qualsiasi motivo o che un arbitrato può procedere sulla base di un’azione collettiva, allora le disposizioni arbitrali di questa sezione saranno considerate interamente nulle e non valide e si riterrà che le parti non abbiano concordato di sottoporre le controversie ad arbitrato
Eccezioni: Nonostante la decisione delle parti di risolvere tutte le controversie attraverso l'arbitrato, ciascuna delle parti può instaurare un'azione legale in un tribunale statale o federale per proteggere i propri diritti di proprietà intellettuale (vale a dire brevetti, diritti d'autore, diritti morali, marchi commerciali e segreti commerciali, ma non diritti di privacy o di pubblicità). Entrambe le parti possono anche chiedere un risarcimento in un tribunale per piccole controversie o richieste che rientrano nell'ambito della giurisdizione di tale tribunale.
Diritto di Rinuncia: L'Utente ha il diritto di rinunciare all'arbitrato e di non essere vincolato/a dalle disposizioni sull'arbitrato e sulla rinuncia all’azione legale collettiva di cui alla presente sezione Arbitrato e Rinuncia all’Azione Legale Collettiva inviando una comunicazione scritta della propria rinuncia al seguente indirizzo: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. L'avviso deve essere inviato entro 30 giorni dal 15 novembre 2018, o dal primo utilizzo dell’Utente dei Servizi Discovery, se successivo, altrimenti l’Utente sarà tenuto/a a far dirimere le controversie mediante arbitrato in conformità con i termini di tali paragrafi. Se si sceglie di non aderire a queste disposizioni sull‘arbitrato, Branch non sarà vincolata da esse.
Modifiche alla presente Sezione: Branch fornirà un preavviso di trenta (30) giorni per qualsiasi modifica che riguardi il contenuto di questa sezione Arbitrato e Rinuncia all'Azione Legale Collettiva aggiornando i presenti Termini e inviando all'Utente un messaggio o notificando in altro modo durante l’utilizzo dei Servizi Discovery. Le modifiche entreranno in vigore trenta (30) giorni dopo l'aggiornamento dei presenti Termini o l'invio all'Utente.
Le modifiche apportate a questa sezione si applicheranno, altrimenti, in via previsionale, solo alle richieste formulate dopo il trentesimo (30) giorno. Se un tribunale o un arbitro decide che la presente sottosezione "Modifiche alla presente Sezione" non è applicabile o valida, la presente sottosezione sarà separata dalla sezione intitolata "Arbitrato e Rinuncia all'Azione Legale Collettiva" e il tribunale o l'arbitro applicherà la prima sezione Arbitrato e Rinuncia all'Azione Legale collettiva esistente dopo che l'Utente ha iniziato a utilizzare i Servizi Discovery
NOTE LEGALI
Legge applicabile. I presenti Termini e tutte le questioni derivanti da o relative ai presenti Termini saranno disciplinate dalle leggi dello Stato della California, a prescindere dalle disposizioni in materia di conflitto di leggi; con esclusione della Convenzione delle Nazioni Unite sui contratti per la vendita internazionale di beni mobili.
Sede. Qualsiasi azione legale o procedimento derivante da o relativa ai presenti Termini e non soggetta ad arbitrato saranno instaurati esclusivamente presso i tribunali statali o federali situati nel Distretto Settentrionale della California. L'Utente e Branch accettano di sottoporre tali azioni legali o procedimenti alla giurisdizione di tali tribunali e convengono sulla competenza di detta sede.
Servizio di Notifica. L'Utente accetta inoltre di accettare le notifiche per posta e rinuncia a tutte le difese giurisdizionali e di sede altrimenti disponibili.
Assenza di rinuncia. La nostra mancata applicazione di qualsiasi diritto o disposizione di cui ai presenti Termini non costituirà una rinuncia a tale diritto o disposizione, a meno che non sia stata da noi riconosciuta e concordata per iscritto.
Cessione. I presenti Termini non sono cedibili, trasferibili o sub-licenziabili da parte dell'Utente se non con il previo consenso scritto di Branch. Branch può trasferire e cedere qualsiasi proprio diritto e obbligo ai sensi dei presenti Termini liberamente e senza consenso.
Decadenza: L'Utente accetta che, indipendentemente da qualsiasi statuto o legge contrari, qualsiasi richiesta derivante da o relativo ai Servizi Discovery deve essere formulata entro un (1) anno dal verificarsi del motivo della richiesta. In caso contrario, il diritto di agire si estingue definitivamente. Nonostante quanto sopra, le presenti disposizioni sulla decadenza non si applicano ai residenti del New Jersey
Intestazioni delle Sezioni: Le intestazioni delle sezioni di questi Termini sono riportate solo per comodità e non hanno alcun effetto legale o contrattuale.
Accordo Completo. Questi Termini, insieme con l'Informativa sulla Privacy di Discovery e qualsiasi altro avviso legale o ulteriori termini e condizioni o politiche che disciplinano l'uso dei Servizi Discovery, costituiscono l'intero accordo tra l'Utente e Branch per quanto riguarda i Servizi Discovery. Salvo quanto esplicitamente dichiarato nel presente documento, se una qualsiasi disposizione dei Termini è ritenuta non valida da un tribunale della giurisdizione competente, l'invalidità di tale disposizione non pregiudica la validità delle restanti disposizioni dei Termini, che rimangono in vigore a tutti gli effetti.
NOTA PER I CITTADINI UE: Se l’Utente è consumatore con residenza abituale nell'UE, a seconda delle leggi del proprio paese, si può applicare quanto segue: l’Utente gode altresì della protezione offerta dalle disposizioni imperative della legge del paese di residenza. Entrambe le parti accettano di sottomettersi alla giurisdizione non esclusiva dei tribunali dello Stato della California, il che significa che l'Utente può avviare un procedimento per far valere i propri diritti di tutela dei consumatori in relazione ai presenti Termini in California o nel paese dell'UE in cui vive. Se l'Utente risiede nell'UE, la Commissione Europea mette a disposizione una piattaforma online di risoluzione delle controversie, a cui si può accedere qui: https://ec.europa.eu/consumers/odr. Noi non utilizziamo questa piattaforma, quindi se l’Utente desidera portare alla nostra attenzione una questione è pregato di contattarci.
COME CONTATTARCI
Se l’Utente ha domande o suggerimenti in merito ai presenti Termini, preghiamo di contattarci all'indirizzo:
Discovery-Bedingungen für Endnutzer
Letzte Aktualisierung: 11. Juni 2020
VORWORT
Branch Metrics, Inc. („Branch“, „wir“ oder „uns“) bietet einen Discovery-Dienst (die „Discovery-Dienste“) an, der es Entwicklern von mobilen Apps, welche die Discovery-Dienste nutzen (unseren „Kunden“), die Möglichkeit gibt, in ihren Apps kontextuelle Ergebnisse und absichtsbasierte Links bereitzustellen, die ihren Endnutzern („Nutzer“) vereinfachten Zugriff auf die Durchführung einer Aktion ermöglichen (beispielsweise zur Identifizierung von Restaurants in der Nähe). Durch Ihre Zustimmung zu diesen Bedingungen oder durch eine anderweitige Nutzung der Discovery-Dienste in Apps, welche die Discovery-Dienste integriert haben, stimmen Sie diesen Discovery-Bedingungen für Nutzer (den „Bedingungen“) zu. Durch Ihre Zustimmung zu diesen Bedingungen garantieren Sie, dass Sie befugt sind, diesen Bedingungen zuzustimmen. FALLS SIE DIESEN DISCOVERY-BEDINGUNGEN FÜR ENDNUTZER NICHT ZUSTIMMEN, VERWENDEN SIE DIE INHALTSSUCHFUNKTIONEN IN APPS, WELCHE UNSERE DISCOVERY-DIENSTE NUTZEN, NICHT.
WICHTIGER HINWEIS: DIESE BEDINGUNGEN UNTERLIEGEN EINEM VERBINDLICHEN SCHIEDSVERFAHREN UND EINEM VERZICHT AUF DIE RECHTE AUF SAMMELKLAGEN. BITTE LESEN SIE SORGFÄLTIG.
Alle Verweise auf „Sie“ oder „Ihr“, soweit zutreffend, bezeichnen die Person, welche in irgendeiner Weise auf die Discovery-Dienste zugreift, sie nutzt und/oder an ihnen teilnimmt, sowie alle Erben und Rechtsnachfolger dieser Person. Wenn Sie die Discovery-Dienste im Namen einer juristischen Person nutzen, erklären und garantieren Sie, dass Sie die Befugnis haben, diese juristische Person rechtlich zu binden. Ihre Annahme der Bedingungen gilt als Annahme durch diese juristische Person. „Sie“ und„Ihr“ beziehen sich hierin auf diese juristische Person sowie ihre Direktoren, Führungskräfte, Mitarbeiter und Agenten.
Wir können von Zeit zu Zeit Änderungen an diesen Bedingungen vornehmen. Wenn wir dies tun, aktualisieren wir das Datum der „letzten Aktualisierung“, das oben angegeben ist. Sie sind dafür verantwortlich, diese Bedingungen regelmäßig zu prüfen und sich über alle vorgenommenen Änderungen zu informieren. Die jeweils aktuelle Version dieser Bedingungen ersetzt alle vorherigen Versionen. Sie erklären sich damit einverstanden, dass Ihre weitere Nutzung von Apps, welche unsere Discovery-Dienste verwenden, nachdem solche Änderungen veröffentlicht wurden, Ihre Zustimmung zu diesen geänderten Bedingungen darstellt.
Bitte beachten Sie, dass diese Bedingungen nur für die Discovery-Dienste gelten. Branch bietet auch eine Website und andere Dienste an, von denen manche für Nutzer zugänglich sein können, die auf einen Branch-Link klicken oder mit einer App oder Website eines Kunden oder einem anderen Unternehmen interagieren. Für die Bedingungen, welche für die Website und andere Dienste von Branch gelten, einschließlich der Dienste, auf die Nutzer über die Discovery-Dienste zugreifen können, lesen Sie bitte die hier veröffentlichen Bedingungen von Branch. Sie sollten außerdem alle Bedingungen lesen, die Ihnen ein Kunde oder ein anderes Unternehmen, dessen App oder Website Sie nutzen, auferlegen kann.
NUTZUNGS BERECHTIGUNG
Die Discovery-Dienste sind nicht zur Nutzung durch Personen unter 13 Jahren (und in bestimmten Gerichtsbarkeiten unter 16 Jahren) bestimmt. Durch die Nutzung der Discovery-Dienste erklären und garantieren Sie, dass Sie mindestens 13 Jahre alt sind, oder älter, falls das Gesetz verlangt, dass Sie älter sein müssen, damit Branch Ihnen die Discovery-Dienste ohne elterliche Zustimmung zur Verfügung stellen kann.
LIZENZ ZUR NUTZUNG DER DISCOVERY-DIENSTE
Unter Vorbehalt Ihrer Einhaltung dieser Bedingungen gewährt Ihnen Branch eine beschränkte, weltweite, nicht übertragbare, einfache und widerrufbare Lizenz zur Nutzung der Discovery-Dienste. Ihre Rechte zur Nutzung der Discovery-Dienste sind durch alle in diesen Bedingungen dargelegten Regelungen sowie alle anderen Bedingungen, die Ihnen von unseren Kunden auferlegt werden können, beschränkt.
NUTZUNG UNSERER DISCOVERY-DIENSTE – RICHTLINIEN UND EINSCHRÄNKUNGEN
Sie sind allein verantwortlich für alle Inhalte und anderes Material, das Sie in eine Suche eingeben. Sie tragen zudem die Verantwortung für Informationen, die Sie anderweitig über die oder mit den Discovery-Diensten übertragen. Sie erklären sich damit einverstanden, dass Sie durch die Nutzung der Discovery-Dienste:
- alle Gesetze einhalten, einschließlich, aber nicht begrenzt auf Datenschutzgesetze, Gesetze zum geistigem Eigentum, Anti-Spam-Gesetze und regulatorische Anforderungen;
- kein Material übertragen, das Software-Viren oder sonstige Computercodes, Dateien oder Programme enthält, welche die Funktionalität von Computer-Software/Hardware oder Telekommunikationsausrüstung zerstören oder beeinträchtigen sollen;
- die Discovery-Dienste und die mit den Discovery-Diensten verbundenen Server oder Netzwerke nicht stören und Anforderungen, Verfahren, Richtlinien oder Regeln von mit den Discovery-Diensten verbundenen Netzwerken nicht missachten;
- kein automatisiertes Tool (z. B. „Roboter-“ oder „Spinnen-Tool“) entwickeln, unterstützen oder verwenden, um auf die Discovery-Dienste zuzugreifen, sie zu nutzen, sie auszulesen oder anderweitig Daten von den Discovery-Diensten zu kopieren;
- keine digitale Rechteverwaltung, Nutzungsregeln oder andere Funktionen der Discovery-Dienste umgehen oder deaktivieren;
- nicht versuchen, den Quellcode für die Discovery-Dienste oder verwandte Technologien, die nicht quelloffen sind, zu rekonstruieren, zu dekompilieren, zu zerlegen, zu entziffern oder anderweitig abzuleiten;
- sich nicht an „Framing“, „Mirroring“ oder einer anderweitigen Simulation des Erscheinungsbilds oder der Funktion der Discovery-Dienste beteiligen.
Sie erkennen an und stimmen zu, dass Ihre Nutzung der Discovery-Dienste von Zugang zu Telekommunikations- und Internetdiensten abhängt. Sie tragen die alleinige Verantwortung für den Erwerb und die Aufrechterhaltung aller Telekommunikations- und Internetdienste und sonstiger Hard- und Software, die für den Zugriff auf und die Nutzung der Discovery-Dienste nötig ist, einschließlich, aber nicht beschränkt auf alle Kosten, Gebühren, Ausgaben und Steuern jeglicher Art im Zusammenhang mit dem Vorstehenden. Branch trägt keine Verantwortung für Verluste oder Beschädigung von Daten, verlorene Kommunikation oder sonstige Verluste und Schäden jeglicher Art, die sich aus solchen Telekommunikations- und Internetdiensten ergeben.
HINWEIS FÜR IN DER EU ANSÄSSIGE PERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, abhängig von den Gesetzen in Ihrem Land, Folgendes gelten: Wir werden unser Möglichstes tun, um sicherzustellen, dass die Verfügbarkeit der Discovery-Dienste nicht unterbrochen wird und die Übertragung fehlerfrei ist. Aufgrund der Natur des Internets kann dies allerdings nicht garantiert werden. Ihr Zugang zu den Discovery-Diensten kann zudem gelegentlich ausgesetzt oder eingeschränkt werden, um Reparaturen, Wartung oder die Einführung neuer Einrichtungen und Dienste zu ermöglichen. Wir werden versuchen, die Häufigkeit und Dauer solcher Aussetzungen oder Einschränkungen zu begrenzen.
DATENSCHUTZERKLÄRUNG UND DATENRECHTE
Sie erkennen an, dass Sie die Discovery-Datenschutzerklärung erhalten, gelesen und verstanden haben. Durch Ihre Zustimmung zu diesen Bedingungen erklären Sie sich mit der Erfassung, Nutzung und Offenlegung Ihrer Daten durch Branch einverstanden, einschließlich, falls zutreffend, Ihrer personenbezogener Daten, auch zur Übermittlung von Werbeanzeigen und zur Anpassung der Inhaltsergebnisse an Sie, wie in unserer Discovery-Datenschutzerklärung beschrieben.
Sie gewähren Branch eine weltweite, freie, unterlizenzierbare, übertragbare Lizenz zur Nutzung, Vervielfältigung, Anpassung, Verteilung, Veröffentlichung, Verarbeitung und/oder Anonymisierung von Informationen und Inhalten, die durch die Discovery-Dienste gesammelt wurden, einschließlich, aber nicht beschränkt auf (a) die Bereitstellung, Instandhaltung, Optimierung und Verbesserung der Discovery-Dienste, (b) der Durchführung von Forschung, (c) die Analyse und Aggregation Ihrer Daten (einschließlich anonymisierter Daten) mit Daten anderer Nutzer, wobei diese aggregierten Daten „Gesamtdaten“ sind, (d) die Nutzung solcher Gesamtdaten zur Durchführung von Forschung und zur Erstellung von Daten und Analyseprodukten und - diensten, einschließlich der Möglichkeit für Kunden, ihre Inhalte, Werbeanzeigen oder Apps basierend auf von über die Discovery-Dienste gesammelten Informationen anzupassen und (d) anderweitige in der Discovery-Datenschutzerklärung beschriebene Zwecke. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen gemäß Abschnitt 30A des Copyright Act, 1957 (falls Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
LINKS UND INHALTE VON DRITTEN
Die Discovery-Dienste können Produkte, Dienste, Apps und Websites von Dritten anzeigen oder Links zu ihnen enthalten. Jegliche Meinungen, Ratschläge, Aussagen, Dienstleistungen, Angebote oder sonstige Informationen, die Teil des Inhalts sind, der von anderen Nutzern oder Dritten in den Discovery-Diensten ausgedrückt, verfasst oder verfügbar gemacht wird oder der über die Discovery-Dienste zugänglich ist oder durch die Discovery-Dienste gefunden werden kann (zusammengefasst als „Inhalte Dritter“ bezeichnet), sind diejenigen der entsprechenden Autoren oder Produzenten und nicht die von Branch oder seiner Anteilseigner, Direktoren, Führungskräfte, Mitarbeiter, Agenten oder Vertreter. Branch kontrolliert Inhalte Dritter nicht und garantiert weder die Korrektheit noch die Integrität oder Qualität dieser Inhalte. Branch trägt keine Verantwortung für die Leistung von Inhalten Dritter oder für Informationen und Materialien, die in Inhalten Dritter beworben werden. Außerdem billigt Branch diese nicht und haftet auch nicht für sie. Durch Ihre Nutzung der Discovery-Dienste können Sie Inhalten ausgesetzt werden, die beleidigend, anstößig oder verwerflich sind. Wir sind weder direkt noch indirekt für Schäden oder Verluste verantwortlich, die Ihnen entstehen, weil Sie Waren, Dienstleistungen oder Informationen, die auf oder über einen Dienst oder eine Dienstleistung Dritter verfügbar sind, nutzen oder sich auf diese verlassen. Sie sind dafür verantwortlich, die Informationen, Meinungen, Ratschläge oder sonstigen Inhalte, die in den Discovery-Diensten und durch die Discovery-Dienste verfügbar sind, zu bewerten.
Branch kann bestimmte Suchergebnisse auf Grundlage von Vereinbarungen mit Dritten („Gesponserte Suchergebnisse“) verstärken, die als erstes oder mehrfach bei einer Suche erscheinen können. Die gesponserten Suchergebnisse erscheinen als Ergebnis von Algorithmen, die von Branch angewendet werden. Branch sichert nicht zu, dass die gesponserten Suchergebnisse für die spezifischen Bedürfnisse des Nutzers am besten geeignet sind.
Wir können alle Discovery-Dienste ändern oder aussetzten. Sie erklären sich damit einverstanden, dass wir nicht verpflichtet sind, von Ihnen oder anderen bereitgestellte Inhalte oder Informationen aufzubewahren, zu pflegen oder Ihnen eine Kopie davon zur Verfügung zu stellen, es sei denn, dies ist nach geltendem Recht erforderlich und in der Discovery-Datenschutzerklärung vermerkt.
SCHUTZRECHTE
Branch und seine Lizenzgeber sind die alleinigen Inhaber aller Rechte, Titel und Interessen an den Discovery-Diensten, einschließlich aller damit verbundenen (geistigen) Eigentumsrechte. Sie erkennen an, dass die Discovery-Dienste durch Urheberrechts-, Marken- und weitere Gesetze der Vereinigten Staaten und anderer Länder geschützt sind. Sie erklären sich damit einverstanden, keine Urheberrechts-, Marken-, Dienstleistungsmarken- oder sonstige Hinweise auf Eigentumsrechte, die in den Discovery-Diensten enthalten oder diesen beigefügt sind, zu entfernen, zu ändern oder zu verdecken.
Branch kann Ihnen einen Mechanismus zur Verfügung stellen, über den Sie, falls Sie möchten, Feedback, Vorschläge und Ideen zu den Discovery-Diensten („Feedback“) einreichen können. Sie erklären sich damit einverstanden, dass Branch das von Ihnen eingereichte Feedback nach eigenem Ermessen auf beliebige Weise nutzen kann, einschließlich bei zukünftigen Erweiterungen oder Veränderungen der Discovery-Dienste. Hiermit gewähren Sie Branch und seinen Rechtsnachfolgern eine unbefristete, weltweite, voll übertragbare, unterlizenzierbare, voll bezahlte, unwiderrufbare und gebührenfreie Lizenz zur Nutzung, Reproduktion, Veränderung, Erstellung abgeleiteter Arbeiten, Verteilung und Anzeige des Feedbacks auf beliebige Art und Weise und für jeden Zweck, in jedem Medium, jeder Software oder Technologie jeglicher Art, die heute existiert oder in Zukunft entwickelt wird, ohne eine Verpflichtung von Branch, Ihnen oder Dritten eine Zurechnung oder Entschädigung zu gewähren. Sie verzichten auf jegliche Rückfallrechte, die Sie möglicherweise an solchen Informationen oder Inhalten gemäß Abschnitt 30A des Copyright Act, 1957 (wenn Sie in Indien ansässig sind) oder einer ähnlichen Bestimmung nach geltendem Recht haben.
GEWÄHRLEISTUNGSAUSSCHLUSS
Die Discovery-Dienste werden in der vorliegenden Form und ohne jegliche Garantie bereitgestellt. BRANCH LEHNT OHNE EINSCHRÄNKUNG DES VORSTEHENDEN EXPLIZIT JEGLICHE GEWÄHRLEISTUNG DER MARKTGÄNGIGKEIT, DER EIGNUNG FÜR EINEN BESTIMMTEN ZWECK, DES UNGESTÖRTEN GENUSSES, DER NICHTVERLETZUNG ODER DER KORREKTHEIT VON DATEN SOWIE JEGLICHE GEWÄHRLEISTUNGEN AB, DIE SICH AUS DEM HANDELSVERLAUF ODER DEM HANDELSBRAUCH ERGEBEN. Branch garantiert weder die Korrektheit noch die Vollständigkeit oder die Nützlichkeit der Discovery-Dienste. Sie nutzen und verlassen sich auf die Discovery-Dienste auf eigenes Risiko. IN MANCHEN GERICHTSBARKEITEN IST DER AUSSCHLUSS GEWISSER GEWÄHRLEISTUNGEN UNTER BESTIMMTEN UMSTÄNDEN NICHT ZULÄSSIG. DEMENTSPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HAFTUNGSBESCHRÄNKUNG
BIS ZUM MAXIMAL GESETZLICH ZULÄSSIGEN UMFANG UND UNGEACHTET ANDERS LAUTENDER BESTIMMUNGEN IST BRANCH IM RAHMEN VON VERTRAG, FAHRLÄSSIGKEIT, SCHADENSERSATZRECHT, VERSCHULDUNGSUNABHÄNGIGER HAFTUNG ODER ANDERER RECHTLICHER ODER BILLIGKEITSGERICHTLICHER THEORIEN NICHT FÜR VERLUSTE DER NUTZUNG DER DISCOVERY-DIENSTE ODER SCHADENSERSATZ JEGLICHER ART VERANTWORTLICH, EGAL OB es sich dabei um direkten, indirekten, besonderen, Folge- oder Strafschadensersatz, einschließlich, aber nicht beschränkt auf Schadensersatz für Verluste von Gewinn, Goodwill, Nutzung, Daten oder sonstige immaterielle Verluste (selbst, wenn Branch auf die Möglichkeit eines solchen Schadenersatzes hingewiesen wurde) handelt, der Ihnen durch die Nutzung der DISCOVERY-Dienste entsteht.
DIESE HAFTUNGSBESCHRÄNKUNG IST TEIL DER GRUNDLAGE DER VEREINBARUNG ZWISCHEN IHNEN UND BRANCH UND GILT FÜR ALLE HAFTUNGSANSPRÜCHE (Z. B. GEWÄHRLEISTUNG, SCHADENSERSATZRECHT, FAHRLÄSSIGKEIT, VERTRAG, RECHT) UND SELBST DANN, WENN BRANCH ÜBER DIE MÖGLICHKEIT BEZÜGLICH EINES SOLCHEN SCHADENS INFORMIERT WURDE.
IN MANCHEN GERICHTSBARKEITEN IST DIE BESCHRÄNKUNG ODER DER AUSSCHLUSS VON HAFTUNG NICHT ZULÄSSIG. DEMENSTPRECHEND TREFFEN MANCHE DER OBIGEN BESCHRÄNKUNGEN MÖGLICHERWEISE NICHT ZU.
HINWEIS FÜR IN DER EU ANSÄSSIGE PERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Wir tragen keine Verantwortung für (i) Verluste, die nicht durch eine Vertragsverletzung unsererseits entstanden sind, (ii) jegliche Geschäftsverluste (einschließlich entgangener Gewinne, Umsätze, Verträge, erwarteter Einsparungen, Daten, Goodwill oder verschwendeter Ausgaben) und (iii) jegliche indirekte oder Folgeschäden, die weder von Ihnen noch von uns vorhergesehen werden konnten, als Sie mit der Nutzung der Discovery-Dienste begannen. Wir sind nicht für Verzögerungen oder Nichteinhaltungen unserer Verpflichtungen unter diesen Bedingungen verantwortlich, wenn die Verzögerung oder die Nichteinhaltung auf Ursachen zurückzuführen ist, die sich unserer zumutbaren Kontrolle entziehen. Die Gesetze einiger Länder lassen manche oder alle der obengenannten Beschränkungen nicht zu. Sollten diese Gesetze auf Sie zutreffen, gelten manche oder alle der obigen Beschränkungen eventuell nicht für Sie und Sie haben möglicherweise zusätzliche Rechte.
SCHIEDSVERFAHREN UND VERZICHT AUF SAMMELKLAGEN
SIE SOLLTEN DIESEN ABSCHNITT SORGFÄLTIG LESSEN, DA ER IHRE GESETZLICHEN RECHTE, EINSCHLIEßLICH IHRES RECHTS AUF EINREICHUNG EINER KLAGE BEI GERICHT, ERHEBLICH BEEINFLUSSEN KANN.
Geltungsbereich: Sie und Branch stimmen überein, dass diese Bedingungen den zwischenstaatlichen Handel betreffen und dass das Bundesschiedsgerichtsgesetz der USA („Federal Arbitration Act“) die Auslegung und Durchsetzung dieser Schiedsgerichtsbestimmungen regelt. Dieser Abschnitt soll breit ausgelegt werden. Er regelt jegliche Streitigkeiten zwischen uns, einschließlich, aber nicht begrenzt auf Ansprüche, die aus Aspekten der Beziehung zwischen uns entstehen oder damit in Zusammenhang stehen, unabhängig davon, ob sie auf Vertrag, rechtswidriger Handlung, Gesetz, Betrug, Falschauslegung oder einer anderen Rechtstheorie beruhen, Ansprüche, die vor diesen Bedingungen oder einer früheren Vereinbarung entstanden sind (einschließlich, aber nicht begrenzt auf Ansprüche im Zusammenhang mit Werbung) sowie Ansprüche, die nach der Beendigung dieser Bedingungen entstehen können. Die einzigen Streitigkeiten, die von diesem breiten Verbot ausgenommen sind, sind Rechtsstreitigkeiten in Bezug auf bestimmtes geistiges Eigentum und Ansprüche mit geringem Streitwert, wie unten aufgeführt.
Anfängliche Konfliktlösung: Sie können uns unter info@branch.io kontaktieren, um jegliche Bedenken anzusprechen, die Sie bezüglich der Discovery-Dienste haben. Branch kann die meisten Probleme schnell und zur Zufriedenheit unserer Nutzer lösen. Sie und Branch stimmen überein, sich nach besten Kräften über die internen Konfliktlösungsverfahren darum zu bemühen, Streitigkeiten, Ansprüche, Fragen oder Meinungsverschiedenheiten beizulegen und in gutem Glauben Verhandlungen zu führen, was eine Voraussetzung dafür ist, dass eine der beiden Parteien ein Gerichtsoder Schiedsverfahren einleiten darf.
Verbindliches Schiedsverfahren: Wenn die Parteien innerhalb eines Zeitraums von dreißig (30) Tagen ab dem Zeitpunkt, zu dem eine informelle Schlichtung gemäß der Klausel „Anfängliche Konfliktlösung“ eingeleitet wird, keine beidseitig akzeptierte Lösung gefunden haben, kann jede Partei ein verbindliches Schiedsverfahren als einziges Mittel zur Beilegung von Ansprüchen einleiten, vorbehaltlich der unten aufgeführten Ausnahmen und Bedingungen. Mit Ausnahme der folgenden Bestimmungen muss jeder Anspruch, den Sie gegenüber Branch haben könnten, durch ein verbindliches Schiedsverfahren vor dem Amerikanischen Verband für Schiedsgerichtsbarkeit („American Arbitration Association“/ „AAA“) unter ihrer Verbraucher-Schiedsgerichtsordnung in der durch diese Bedingungen geänderten Fassung geklärt werden. Er wird von der AAA verwaltet und von einem einzigen Schiedsrichter entschieden. Die AAA-Bestimmungen sind online unter www.adr.org oder telefonisch bei der AAA unter 1-800-778-7879 abrufbar. Der Schiedsrichter ist an die Bedingungen hierin gebunden.
Nur der Schiedsrichter und weder ein Bundes-, Staats- oder Amtsgericht noch eine Behörde, hat die alleinige Befugnis zur Beilegung aller Streitigkeiten, die sich aus oder im Zusammenhang mit der Auslegung, Anwendbarkeit, Durchsetzbarkeit oder Bildung dieser Bedingungen ergeben, einschließlich, aber nicht begrenzt auf solche Ansprüche, die auf der Behauptung aufbauen, dass alle oder ein Teil dieser Bedingungen nichtig oder anfechtbar sind, oder darauf, ob ein Anspruch Gegenstand eines Schiedsverfahrens ist oder nicht. Der Schiedsrichter ist befugt, jegliche Rechtshilfe zu gewähren, die in einem Gericht nach dem Gesetz oder nach Billigkeitsrecht möglich wäre. Der Schiedsspruch des Schiedsrichters muss schriftlich abgefasst sein, ist für die Parteien bindend und kann in jedem zuständigen Gericht als Urteil eingetragen werden. Sie verstehen und stimmen zu, dass Sie und Branch durch das Eingehen dieser Bedingungen auf das Recht auf ein Schwurgerichtsverfahren oder ein Verfahren vor einem Richter in einem öffentlichen Gericht verzichten. In Ermangelung dieser Schiedsklausel hätten Sie und Branch andernfalls das Recht oder die Möglichkeit, Streitigkeiten vor Gericht, vor einem Richter oder vor einer Jury vorzutragen und/oder sich an einem Verfahren zu beteiligen oder sich bei einer von anderen vor Gericht eingereichten Klage (einschließlich Sammelklagen) vertreten zu lassen. Andere Rechte, die Sie hätten, wenn Sie vor Gericht gehen würden, beispielsweise das Recht auf Berufung und auf bestimmte Arten der Offenlegung, sind möglicherweise eingeschränkter oder können auch aufgehoben werden.
Wenn Sie in den Vereinigten Staaten ansässig sind, kann das Schiedsverfahren in dem Land stattfinden, in dem Sie zum Zeitpunkt der Einreichung wohnhaft sind. Für Personen mit Wohnsitz außerhalb der Vereinigten Staaten wird das Schiedsverfahren im Bundesstaat Kalifornien in den Vereinigten Staaten von Amerika eingeleitet. Sie und Branch erklären sich ferner damit einverstanden, sich der persönlichen Gerichtsbarkeit eines Bundes- oder Staatsgerichts im nördlichen Bezirk von Kalifornien zu unterwerfen, um ein Schiedsverfahren zu erzwingen, das Verfahren bis zum Abschluss des Schiedsverfahrens auszusetzen oder den vom Schiedsrichter eingegebenen Schiedsspruch zu bestätigen, abzuändern, aufzuheben oder ein Urteil über den Schiedsspruch zu fällen.
Kosten des Schiedsverfahrens: Die Zahlung aller von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsrichterkosten und -auslagen wird durch die AAA-Bestimmungen geregelt, mit der Maßgabe, dass, wenn Sie ein Schiedsgerichtsverfahren gegen Branch einleiten und der Wert der beantragten Klage zehntausend US-Dollar (10.000 $) oder weniger beträgt, Branch alle von der AAA auferlegten Einreichungs-, Verwaltungs- und Schiedsgerichtskosten und -auslagen (vorbehaltlich der Rückerstattung, wie unten dargelegt) vorstrecken wird. Wenn die Umstände im vorstehenden Satz zutreffen, aber der Wert der eingereichten Klage mehr als zehntausend Dollar (10.000 $) beträgt und Sie dem Schiedsrichter nachweisen, dass solche Kosten und Ausgaben unerschwinglich teurer als ein Gerichtsverfahren wären, wird Branch den Betrag solcher Kosten und Ausgaben zahlen, die der Schiedsrichter für notwendig erachtet, um zu verhindern, dass das Schiedsverfahren unerschwinglich teurer als ein Gerichtsverfahren ist (vorbehaltlich der Rückerstattung, wie unten dargelegt). Für den Fall, dass der Schiedsrichter feststellt, dass alle Ansprüche, die Sie im Schiedsverfahren geltend machen, gemäß der Bundeszivilprozessordnung der USA („Federal Rule of Civil Procedure“) 11 ungerechtfertigt sind, erklären Sie sich damit einverstanden, Branch alle Kosten und Ausgaben zu erstatten, die Branch bezahlt hat und zu deren Zahlung Sie gemäß den AAA-Bestimmungen verpflichtet gewesen wären.
Verzicht auf Sammelklage: SIE VERSTEHEN UND STIMMEN ZU, DASS SIE UND BRANCH IN IHRER JEWEILS INDIVIDUELLEN FUNKTION UND NICHT ALS VERTRETER ODER MITGLIED EINER SAMMELKLAGE AN EINEM SCHIEDSVERFAHREN TEILNEHMEN. Das bedeutet, dass Sie und Branch sich nicht an einer Sammelklage mit einer anderen natürlichen oder juristischen Person beteiligen dürfen und es keine Befugnis zur Schlichtung von Streitigkeiten auf der Grundlage einer Sammelklage geben darf. Falls ein Gericht oder ein Schiedsrichter feststellt, dass die in diesem Abschnitt zum Schiedsverfahren und zum Verzicht auf Sammelklage dargelegte Verzichtserklärung für Sammelklagen aus irgendeinem Grund nichtig oder nicht durchsetzbar ist oder dass ein Schiedsverfahren auf Basis einer Sammelklage durchgeführt werden darf, werden die Bestimmungen zur Schlichtung in diesem Abschnitt in ihrer Gesamtheit als nichtig erachtet und es wird davon ausgegangen, dass die Parteien nicht vereinbart haben, Streitigkeiten zu schlichten.
Ausnahmen: Ungeachtet der Entscheidung der Parteien, alle Streitigkeiten durch ein Schiedsverfahren beizulegen, kann jede Partei vor einem Staats- oder Bundesgericht Klage zum Schutz ihrer geistigen Eigentumsrechte (Patente, Urheberrechte, moralische Rechte, Warenzeichen und Geschäftsgeheimnisse, nicht aber Rechte auf Privatsphäre oder Öffentlichkeit) erheben. Jede Partei kann auch bei einem Gericht für Klagen mit geringem Streitwert Rechtshilfe für Streitigkeiten oder Ansprüche im Rahmen der Zuständigkeit dieses Gerichts beantragen.
Widerspruchsrecht: Sie haben das Recht, den in diesem Abschnitt über das Schiedsverfahren und den Verzicht auf Sammelklage dargelegten Bestimmungen zum Schiedsgerichtsverfahren und dem Verzicht auf Sammelklage zu widersprechen, sodass Sie nicht an diese gebunden sind, indem Sie eine schriftliche Benachrichtigung über Ihre Entscheidung zum Widerspruch an die folgende Adresse senden: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. Die Nachricht muss innerhalb von 30 Tagen nach dem 15. November 2018 oder nach Ihrer ersten Nutzung der Discovery-Dienste, je nachdem, welcher Zeitpunkt später liegt, gesendet werden. Andernfalls sind Sie verpflichtet, Streitigkeiten gemäß den Bestimmungen dieser Abschnitte zu schlichten. Wenn Sie diesen Schlichtungsbestimmungen widersprechen, ist Branch ebenfalls nicht an diese gebunden.
Änderungen an diesem Abschnitt: Branch benachrichtigt Sie dreißig (30) Tage im Voraus über jegliche Änderungen, die den Inhalt dieses Abschnitts über Schiedsverfahren und den Verzicht auf Sammelklage betreffen, indem diese Bedingungen aktualisiert werden, Ihnen eine Nachricht gesendet wird oder Sie auf andere Weise benachrichtigt werden, wenn Sie die Discovery-Dienste nutzen. Änderungen treten dreißig (30) Tage nach ihrer Aktualisierung in diesen Bedingungen oder ihrer Zusendung an Sie in Kraft.
Änderungen an diesem Abschnitt gelten ansonsten prospektiv nur für Ansprüche, die sich nach dem dreißigsten (30.) Tag ergeben. Falls ein Gericht oder ein Schiedsrichter feststellt, dass der Unterabschnitt „Änderungen an diesem Abschnitt“ nicht durchsetzbar oder gültig ist, wird dieser Abschnitt vom Abschnitt „Schiedsverfahren und Verzicht auf Sammelklage“ getrennt. In einem solchen Fall wendet das Gericht oder der Schiedsrichter den ersten Abschnitt über Schiedsgerichtsbarkeit und Verzicht auf Sammelklagen an, der existierte, nachdem Sie mit der Nutzung der Discovery-Dienste begonnen haben.
RECHTLICHE HINWEISE
Geltendes Recht. Diese Bedingungen und alle Angelegenheiten, die aus sich aus diesen Bedingungen ergeben oder im Zusammenhang mit ihnen stehen, unterliegen den Gesetzen des Bundesstaates Kalifornien, ohne Berücksichtigung ihrer kollisionsrechtlichen Bestimmungen und mit Ausnahme des UN-Kaufrechts.
Gerichtsstand. Alle rechtlichen Schritte oder Verfahren, die sich aus diesen Bedingungen ergeben oder mit ihnen in Zusammenhang stehen und nicht Gegenstand eines Schiedsverfahrens sind, werden ausschließlich vor den Staats- oder Bundesgerichten im nördlichen Bezirk von Kalifornien verhandelt. Sie und Branch erklären sich hiermit einverstanden, sich der Gerichtsbarkeit dieser Gerichte zu unterwerfen und dass der Gerichtsstand für eine solche Klage oder ein solches Verfahren zuständig ist.
Zustellung von Gerichtsurkunden. Sie erklären sich ferner damit einverstanden, die Zustellung von Gerichtsurkunden per Post zu akzeptieren und verzichten hiermit auf alle anderweitig verfügbaren Einreden der Gerichtsbarkeit und des Gerichtsstands.
Keine Verzichtserklärung. Unser Versäumnis, ein Recht oder eine Bestimmung in diesen Bedingungen durchzusetzen, stellt keinen Verzicht auf ein solches Recht oder eine solche Bestimmung dar, es sei denn, dies wird von uns schriftlich anerkannt und vereinbart.
Abtretung. Diese Bedingungen sind durch Sie weder abtretbar noch übertragbar oder unterlizenzierbar, außer mit der vorherigen schriftlichen Zustimmung von Branch. Branch kann alle seine Rechte und Pflichten gemäß diesen Bedingungen frei und ohne Zustimmung übertragen und abtreten.
Verjährung: Sie erklären sich damit einverstanden, dass, ungeachtet anderslautender Gesetze und Vorschriften, alle Ansprüche, die sich aus den Discovery-Diensten ergeben oder die im Zusammenhang mit den Discovery-Diensten stehen, innerhalb eines (1) Jahres nach Auftreten des Klagegrunds geltend gemacht werden müssen. Andernfalls ist ein solcher Klagegrund dauerhaft verjährt. Ungeachtet des Vorstehenden gilt diese Verjährungsfrist nicht für Einwohner von New Jersey.
Überschriften der Abschnitte: Die Überschriften der Abschnitte in diesen Bedingungen dienen nur der Einfachheit und haben keine rechtliche oder vertragliche Wirkung.
Gesamte Vereinbarung. Diese Bedingungen stellen gemeinsam mit der Discovery-Datenschutzerklärung und allen anderen rechtlichen Hinweisen und zusätzlichen Bedingungen oder Richtlinien, welche die Nutzung der Discovery-Dienste regeln, die gesamte Vereinbarung zwischen Ihnen und Branch bezüglich der Discovery-Dienste dar. Wenn eine Bestimmung der Bedingungen von einem zuständigen Gericht als nichtig erachtet wird, hat die Nichtigkeit einer solchen Bestimmung keinen Einfluss auf die Gültigkeit der übrigen Bestimmungen der Bedingungen, die in vollem Umfang in Kraft und wirksam bleiben, es sei denn, dies wird hierin ausdrücklich angegeben.
HINWEIS FÜR IN DER EU ANSÄSSIGE PERSONEN: Wenn Sie ein Verbraucher sind und Ihr gewöhnlicher Aufenthaltsort in der EU liegt, kann, je nach Gesetzen Ihres Landes, Folgendes gelten: Sie genießen zusätzlich den Schutz, der Ihnen durch zwingende Bestimmungen der Gesetze, die im Land Ihres gewöhnlichen Aufenthaltes gelten, gewährt wird. Wir stimmen beide zu, uns der freien Gerichtsbarkeit der Gerichte des Bundesstaates Kalifornien zu unterwerfen, was bedeutet, dass Sie einen Anspruch auf Durchsetzung Ihrer Verbraucherschutzrechte im Zusammenhang mit diesen Bedingungen in Kalifornien oder in dem EU-Land, in dem Sie leben, geltend machen können. Wenn Sie in der EU wohnen, stellt die Europäische Kommission eine OnlinePlattform zur Streitbeilegung zur Verfügung, auf die Sie hier zugreifen können: https://ec.europa.eu/consumers/odr. Wir beteiligen uns nicht an dieser Plattform. Wenn Sie uns also auf eine Angelegenheit aufmerksam machen möchten, wenden Sie sich bitte an uns.
KONTAKT
Falls Sie Fragen oder Vorschläge zu diesen Bedingungen haben, kontaktieren Sie uns bitte unter folgender Anschrift:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
Oder per E-Mail an info@branch.io
Conditions générales d’utilisation des Services Discovery
Dernière mise à jour le 11 juin 2020
Introduction
(« Branch », nous ou nos), fournit un service de découverte (les « Services Discovery »), qui permet aux développeurs d'applications mobiles utilisant les Services Discovery (nos « Clients ») de fournir des résultats contextuels et des liens basés sur l'intention dans leurs applications, ce qui donnent à leurs utilisateurs finaux (« Utilisateur » ou « Utilisateurs ») une façon simplifiée de réaliser une action (par exemple, pour identifier des restaurants à proximité). En acceptant les présentes Conditions ou en utilisant de toute autre manière les Services Discovery dans les applications qui les ont intégrés, vous acceptez de vous conformer aux présentes Conditions générales d’utilisation des Services Discovery (les « Conditions »). En acceptant ces Conditions, vous garantissez que vous êtes autorisé à les accepter. SI VOUS N'ACCEPTEZ PAS LES PRÉSENTES CONDITIONS GÉNÉRALES D’UTILISATION DES SERVICES DISCOVERY, N'UTILISEZ PAS LES FONCTIONS DE RECHERCHE DE CONTENU DANS LES APPLICATIONS QUI UTILISENT NOS SERVICES DISCOVERY.
REMARQUE IMPORTANTE : CES CONDITIONS SONT SOUMISES À UN ARBITRAGE OBLIGATOIRE ET À UNE RENONCIATION AUX DROITS DE RECOURS COLLECTIF. VEUILLEZ LES LIRE ATTENTIVEMENT.
Toute référence à « vous » ou « votre », selon le cas, désigne la personne qui accède, utilise ou participe aux Discovery Services de quelque manière que ce soit, ainsi que chacun de ses héritiers, ayants droit et successeurs. Si vous utilisez les Services Discovery au nom d'une entité, vous déclarez et garantissez que vous avez le pouvoir d'engager cette entité ; votre acceptation des Conditions sera considérée comme une acceptation par cette entité, et les termes « vous » ou « votre » dans le présent document feront référence à cette entité et à ses directeurs, responsables, employés et agents.
Nous pouvons apporter des modifications à ces Conditions occasionnellement. Dans ce cas, nous réviserons la date de « Dernière mise à jour » indiquée ci-dessus. Il est de votre responsabilité de consulter fréquemment les présentes Conditions et de vous tenir informé de toute modification apportée à celles-ci. La version en vigueur des présentes Conditions remplacera toutes les versions antérieures. Vous acceptez que votre utilisation continue des applications qui utilisent nos Services Discovery après la publication de ces modifications, constitue votre acceptation des Conditions modifiées.
Veuillez noter que les présentes Conditions ne s'appliquent qu'aux Services Discovery. Branch propose également un site Web et d'autres services, dont certains peuvent être accessibles aux Utilisateurs qui cliquent sur un lien Branch ou interagissent avec une application ou un site Web d'un Client ou d'une autre entité. Pour connaître les conditions applicables au site Web de Branch et aux autres services de Branch, y compris les services accessibles aux Utilisateurs par le biais des Services Discovery, veuillez consulter les conditions de Branch affichées ici. Vous devez également prendre connaissance des conditions générales qu'un Client ou une autre entité peut vous imposer dès lors que vous utilisez son application ou son site Web.
ELIGIBILITÉ
Les Services Discovery ne sont pas destinés à être utilisés par des personnes âgées de moins de 13 ans (et dans certaines juridictions, de moins de 16 ans). En utilisant les Services Discovery, vous déclarez et confirmez que vous avez au moins 13 ans, ou plus, si la loi exige que vous soyez plus âgé, pour que Branch puisse vous fournir les Services Discovery sans le consentement de vos parents.
LICENCE D'UTILISATION DES SERVICES DISCOVERY
Sous réserve de votre respect des présentes Conditions générales, Branch vous accorde une licence limitée, mondiale, non transférable, non exclusive et révocable d'utilisation des Services Discovery. Vos droits d'utilisation des Services Discovery sont limités par toutes les dispositions et modalités énoncées dans les présentes Conditions, et par toutes les autres conditions qui peuvent vous être imposées par nos Clients.
UTILISATION DE NOS SERVICES DISCOVERY ; POLITIQUES ET RESTRICTIONS
Vous êtes seul responsable de tout contenu et autre document que vous soumettez dans une demande, ou des informations que vous transmettez par ailleurs par ou avec les Services Discovery. Vous acceptez qu'en utilisant les Services Discovery:
- vous respecterez toutes les lois applicables, y compris, sans limitation, les lois sur la vie privée, les lois sur la propriété intellectuelle, les lois contre les communications non sollicitées et les exigences réglementaires ;
- vous ne transmettrez aucun document contenant des virus informatiques ou tout autre code, fichier ou programme informatique conçu pour interrompre, détruire ou limiter la fonctionnalité de tout logiciel ou matériel informatique ou de tout équipement de télécommunication ;
- vous n'interférerez pas ou ne perturberez pas les Services Discovery ou les serveurs ou réseaux connectés aux services de découverte, ou ne contreviendrez à aucune exigence, procédure, politique ou réglementation des réseaux connectés aux Services Discovery ;
- vous ne développerez, ne supporterez, ni n'utiliserez aucun outil automatisé (par exemple, robots, bots) pour accéder ou utiliser les Services Discovery, ni ne copierez de quelque manière que ce soit les données des Services Discovery ;
- vous ne contournerez ni ne désactiverez aucune modalité de gestion des droits numériques, aucune règle d'utilisation ni aucune autre caractéristique des Services Discovery ;
- vous ne ferez pas d’ingénierie inversée, ne décompilerez pas, ne décomposerez pas, ne déchiffrerez pas ou n'essaierez pas de toute autre manière d'obtenir le code source des Services Discovery ou de toute technologie connexe qui n'a pas un code open source; et
- vous ne vous livrerez pas à un « cadrage », à une « mise en miroir » ou à toute autre simulation de l'apparence ou de la fonction des Services Discovery.
Vous reconnaissez et acceptez que votre utilisation des Services Discovery dépend de l'accès aux services de télécommunications d’Internet. Vous êtes seul responsable de l'acquisition et de la maintenance de tous les services de télécommunications et d'Internet et de tout autre matériel et logiciel requis pour accéder et utiliser les Services Discovery, y compris, sans limitation, tous les coûts, frais, dépenses et taxes de toute nature liés à ce qui précède. Branch n'est pas responsable de toute perte ou altération de données, de toute perte de communication ou de toute autre perte ou dommage de quelque nature que ce soit découlant de ces services de télécommunications et d'Internet.
NOTE POUR LES RÉSIDENTS DE L'UE : Si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ferons tout notre possible pour garantir que la disponibilité des Services Discovery ne sera pas interrompue et que les transmissions seront exemptes d'erreurs. Toutefois, en raison de la nature d'Internet, cette disponibilité ne peut être garantie. En outre, votre accès aux Services Discovery peut aussi être occasionnellement suspendu ou limité pour effectuer des réparations ou des opérations de maintenance ou pour introduire de nouvelles fonctionnalités ou de nouveaux services. Nous nous efforcerons de limiter la fréquence et la durée de ces suspensions ou restrictions.
RÉSILIATION
Vous reconnaissez et acceptez que Branch, à sa seule discrétion, peut mettre fin à sa fourniture des Services Discovery sans préavis, pour quelque raison que ce soit et à tout moment. Vous acceptez que Branch ne soit pas responsable à votre égard de la résiliation par ses soins. Les Sections qui, de par leur nature, devraient raisonnablement subsister, subsisteront après la résiliation ou l'expiration des présentes Conditions, y compris, entre autres, les Sections sur la Résiliation, la Politique de confidentialité, les Droits de Propriété, la Limitation de Responsabilité, l'Arbitrage et la Renonciation aux recours collectifs et les Mentions légales.
POLITIQUE DE CONFIDENTIALITÉ
Vous reconnaissez que vous avez reçu, lu et compris la Politique de confidentialité des Services Discovery. En acceptant ces Conditions, vous acceptez la collecte, l'utilisation et la divulgation de données par Branch, y compris, le cas échéant, les données personnelles, comme décrit dans notre Politique de confidentialité des Services Discovery, y compris pour vous proposer des publicités et pour adapter les résultats du contenu.
Vous accordez à Branch une licence mondiale, non exclusive, sous-licenciable et transférable, pour utiliser, copier, modifier, distribuer, publier, traiter et/ou anonymiser les informations et le contenu recueillis par le biais des Services Discovery, notamment pour (a) fournir, maintenir, optimiser et améliorer les Services Discovery ; (b) mener des recherches ; (c) analyser et agréger vos données (y compris les données anonymes) avec les données d'autres utilisateurs, ces données agrégées étant les « Données Agrégées » ; (d) utiliser ces Données Agrégées pour mener des recherches et créer des produits et services de données et d'analyse, y compris pour permettre aux Clients d'adapter le contenu, les annonces ou leurs applications en fonction des informations recueillies via les Services Discovery ; et (d) comme décrit par ailleurs dans la Politique de confidentialité des Services Discovery. Vous renoncez à tout droit de restitution que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde), ou de toute autre disposition similaire en vertu de toute loi applicable.
LIENS ET CONTENUS DE TIERS
Les Services Discovery peuvent afficher ou contenir des liens vers des produits, des services, des applications et des sites Web de tiers. Les opinions, conseils, déclarations, services, offres ou autres informations qui font partie du contenu exprimé, rédigé ou mis à disposition par d'autres utilisateurs ou d'autres tiers sur les Services Discovery, ou qui sont accessibles ou peuvent être localisés en utilisant les Services Discovery (collectivement, le « Contenu Tiers ») sont ceux des auteurs ou producteurs respectifs et non de Branch ou de ses actionnaires, directeurs, responsables, employés, agents ou représentants. Branch ne contrôle pas le Contenu Tiers et ne garantit pas l'exactitude, l'intégrité ou la qualité de ce Contenu Tiers. Branch n'est pas responsable de l'exécution, n'approuve pas et n'est pas responsable de tout Contenu Tiers ou de toute information ou document annoncé dans un Contenu Tiers. En utilisant les Services Discovery, vous pouvez être exposé à un contenu offensant, indécent ou répréhensible. Nous ne sommes pas responsables, directement ou indirectement, de tout dommage ou perte qui vous serait causé par votre utilisation ou votre confiance en des biens, services ou informations disponibles sur un service tiers ou un Contenu Tiers ou par leur intermédiaire. Il vous incombe d'évaluer les informations, les opinions, les conseils ou tout autre contenu disponible sur les Services Discovery et par leur intermédiaire.
Branch peut favoriser certains résultats de recherche en fonction d'accords avec des tiers (« Résultats de Recherche Sponsorisés ») qui peuvent apparaître comme le premier ou les premiers résultats d'une recherche donnée. Les Résultats de Recherche Sponsorisés apparaissent grâce à des algorithmes adoptés par Branch. Branch ne garantit pas que les Résultats de Recherche Sponsorisés seront les plus adaptés aux besoins spécifiques de l'utilisateur.
Nous pouvons modifier ou interrompre n'importe lequel des Services Discovery, et vous acceptez que nous n'avons aucune obligation de stocker, de maintenir ou de vous fournir une copie de tout contenu ou information que vous ou d'autres personnes fournissez, sauf dans la mesure requise par la loi applicable et comme indiqué dans la Politique de confidentialité des Services Discovery.
DROITS DE PROPRIÉTÉ
Branch et ses concédants détiennent exclusivement tous les droits, titres et intérêts relatifs aux Services Discovery, y compris tous les droits de propriété intellectuelle et de propriété associés. Vous reconnaissez que les Services Discovery sont protégés par les lois sur les droits d'auteur, les marques commerciales et autres lois des États-Unis et d'autres pays. Vous acceptez de ne pas supprimer, modifier ou masquer les mentions de droits d'auteur, de marques commerciales, de marques de service ou d'autres droits de propriété incorporés dans les Services Discovery ou les accompagnant.
Branch peut vous fournir un dispositif permettant de faire part de commentaires, suggestions et idées, si vous le souhaitez, sur les Services Discovery (« Commentaires »). Vous acceptez que Branch puisse, à sa seule discrétion, utiliser le Commentaire que vous lui fournissez de quelque manière que ce soit, y compris dans le cadre d'améliorations et de modifications futures des Services Discovery. Vous accordez par les présentes à Branch et à ses ayants droit, une licence perpétuelle, mondiale, entièrement transférable, pouvant faire l'objet d'une sous-licence, entièrement acquittée, irrévocable et libre de redevance pour utiliser, reproduire, modifier, créer des travaux dérivés, distribuer et afficher les Commentaires de quelque manière que ce soit et à quelque fin que ce soit, dans tout support, logiciel ou technologie de toute sorte existant actuellement ou développé à l'avenir, sans aucune obligation d’attribution ou de compensation à votre égard ou à l’égard d’un tiers. Vous renoncez à tout droit de rétrocession que vous pourriez avoir sur ces informations ou ce contenu en vertu de la Section 30A de la Loi sur les Droits d'auteur de 1957 (si vous résidez en Inde) ou de toute autre disposition similaire en vertu de toute loi applicable.
EXCLUSION DE GARANTIES
Les Services Discovery sont fournis « EN L’ETAT », sans garantie d'aucune sorte. SANS LIMITER CE QUI PRÉCÈDE, BRANCH DÉCLINE EXPLICITEMENT TOUTE GARANTIE DE QUALITÉ MARCHANDE, D'ADÉQUATION À UN USAGE PARTICULIER, DE JOUISSANCE PAISIBLE, D’ABSENCE DE CONTREFAÇONOU D'EXACTITUDE DES DONNÉES, AINSI QUE TOUTE GARANTIE DÉCOULANT DE LA CONDUITE DES AFFAIRES OU DE PRATIQUES COMMERCIALES. Branch ne garantit pas l'exactitude, l'exhaustivité ou l'utilité des Services Discovery. Vous utilisez et vous fiez aux Services Discovery à vos risques et périls. CERTAINES JURIDICTIONS N'AUTORISENT PAS L'EXCLUSION DE CERTAINES GARANTIES DANS DIVERSES CIRCONSTANCES. EN CONSÉQUENCE, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER.
LIMITATION DE RESPONSABILITÉ
DANS LA MESURE PERMISE PAR LA LOI ET SANS PRÉJUDICE DE TOUTE DISPOSITION CONTRAIRE, BRANCH NE SERA PAS RESPONSABLE, EN VERTU D'UN CONTRAT, D'UNE NÉGLIGENCE, D'UN DÉLIT, D'UNE RESPONSABILITÉ LEGALE, D'UNE VIOLATION OU DE TOUTE AUTRE REGIME DE RESPONSABILITE OU D’ÉQUITÉ, DE TOUTE PERTE D'UTILISATION DES SERVICES DISCOVERY OU DE TOUT DOMMAGE DE QUELQUE NATURE QUE CE SOIT, QU’IL SOIT direct, indirect, accessoire, spécial, consécutif ou punitif, y compris, entre autres, les dommages pour perte de profits, de clientèle, d'utilisation, de données ou autres pertes intangibles (même si Branch a été informée de la possibilité de tels dommages), résultant de votre utilisation des Services Discovery.
CETTE LIMITATION DE RESPONSABILITÉ FAIT PARTIE DE L’ESSENCE MEME DU CONTRAT ENTRE VOUS ET BRANCH ET S'APPLIQUE À TOUTES LES RÉCLAMATIONS DE RESPONSABILITÉ (PAR EXEMPLE, GARANTIE, DÉLIT, NÉGLIGENCE, CONTRAT, LOI) ET MÊME SI BRANCH A ÉTÉ INFORMÉE DE LA POSSIBILITÉ DE TELS DOMMAGES.
CERTAINES JURIDICTIONS N'AUTORISENT PAS LA LIMITATION OU L'EXCLUSION DE RESPONSABILITÉ. PAR CONSÉQUENT, CERTAINES DES LIMITATIONS ÉNONCÉES CI-DESSUS PEUVENT NE PAS S'APPLIQUER. LA PRÉSENTE DISPOSITION SUR LA LIMITATION DE RESPONSABILITÉ S'APPLIQUE ENTIÈREMENT AUX RÉSIDENTS DU NEW JERSEY.
NOTE POUR LES RÉSIDENTS DE L'UE : si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les conditions suivantes peuvent s'appliquer : nous ne serons pas responsables (i) des pertes qui n'ont pas été causées par un manquement de notre part, ou (ii) de toute perte commerciale (y compris les pertes de profits, de revenus, de contrats, d'économies anticipées, de données, ou frais accessoires), ou (iii) de toute perte indirecte ou consécutive qui n'était pas prévisible pour vous et pour nous lorsque vous avez commencé à utiliser les Services Discovery. Nous ne serons pas tenus responsables de tout retard ou manquement à nos obligations dans ces conditions si le retard ou le manquement résulte d'une cause qui échappe à notre contrôle raisonnable. Les lois de certains pays peuvent ne pas autoriser certaines ou toutes les limitations décrites ci-dessus. Si ces lois s'appliquent bien à vous, certaines ou toutes les limitations ci-dessus peuvent ne pas vous être applicables et vous pourriez alors bénéficier de droits supplémentaires.
RENONCIATION AUX RECOURS COLLECTIFS ET ARBITRAGE
VOUS DEVEZ LIRE ATTENTIVEMENT CETTE SECTION, CAR ELLE PEUT AVOIR UNE INCIDENCE IMPORTANTE SUR VOS DROITS LÉGAUX, Y COMPRIS VOTRE DROIT D'INTENTER UNE ACTION EN JUSTICE.
Champ d'application: vous et Branch acceptez que ces Conditions affectent le commerce entre États et que la Loi Fédérale d'Arbitrage régit l'interprétation et l'application de ces dispositions d'arbitrage. Cette Section est destinée à être interprétée globalement et régit tous les litiges entre nous, y compris, entre autres, les réclamations découlant ou liées à tout aspect de la relation entre nous, qu'elles soient fondées sur un contrat, un délit, une loi, une fraude, une fausse déclaration ou toute autre théorie juridique ; les réclamations qui ont été faites avant ces Conditions ou tout accord antérieur (y compris, entre autres, les réclamations liées à la publicité) ; et les réclamations qui peuvent être faites après la résiliation de ces Conditions. Les seuls litiges exclus de cette interdiction générale sont les litiges relatifs à certains droits de propriété intellectuelle et les actions en justice pour de faibles montants, comme indiqué ci-dessous.
Règlement préalable des litiges: vous pouvez nous contacter à l'adresse info@branch.io pour nous faire part de vos réclamations concernant les Services Discovery. Branch est en mesure de répondre rapidement à la plupart des réclamations en rapport avec la satisfaction de nos utilisateurs. Vous et Branch acceptez de faire de votre mieux, par le biais des processus internes de règlement des litiges de Branch, pour régler tout litige, réclamation, question ou désaccord et d'engager des négociations de bonne foi, ce qui sera une condition préalable pour que l'une ou l'autre des parties engage une action en justice ou un arbitrage.
Arbitrage contraignant: si les parties ne parviennent pas à une solution amiable dans un délai de trente (30) jours à compter du moment où le règlement amiable des litiges est engagé en vertu de la clause de règlement préalable des litiges, alors l'une ou l'autre partie peut engager un arbitrage contraignant comme recours exclusif de règlement des litiges, sous réserve des exceptions et des conditions énoncées ci-dessous. À l'exception de ce qui est indiqué ci-dessous, toute réclamation que vous pourriez avoir contre Branch doit être résolue par un arbitrage contraignant devant l'Association Américaine d’Arbitrage (« AAA ») en utilisant ses Règles d'Arbitrage pour les Consommateurs, telles que modifiées par ces Conditions, et sera administrée par l'AAA et résolue par un arbitre unique. Les règles de l'AAA sont disponibles en ligne à l'adresse www.adr.org ou en appelant l'AAA au 1-800-778-7879. L'arbitre est lié par les présentes Conditions.
L'arbitre, et non tout tribunal ou agence fédérale, d'état ou locale, aura compétence exclusive pour résoudre tous les litiges découlant ou liés à l'interprétation, à l'applicabilité, au caractère exécutoire ou à la formation de ces Conditions, y compris, entre autres, toute réclamation selon laquelle tout ou partie de ces Conditions sont nulles ou révocables, ou si une réclamation est soumise à l'arbitrage. L'arbitre est habilité à accorder toute réparation qui serait possible dans un tribunal en vertu de la loi ou des règles d’équité. La décision de l'arbitre doit être écrite, elle lie les parties et peut être inscrite comme un jugement dans tout tribunal compétent.
Vous reconnaissez et acceptez qu'en acceptant ces Conditions, vous et Branch renoncez chacun au droit à un procès avec jury ou à un procès devant un juge dans un tribunal public. En l'absence de cette disposition d'arbitrage, vous et Branch auriez pu avoir le droit ou la possibilité de porter des litiges devant un tribunal, un juge ou un jury, ou de participer ou d'être représentés dans une affaire portée devant un tribunal par d'autres personnes (y compris les recours collectifs). Les autres droits dont vous disposeriez si vous alliez au tribunal, tels que le droit de faire appel et certaines procédures de divulgation des pièces, peuvent être plus limités ou peuvent également être supprimés.
Si vous êtes résident des États-Unis, l'arbitrage peut avoir lieu dans le comté où vous résidez au moment du dépôt de la demande. Pour les personnes résidant en dehors des États-Unis, l'arbitrage est initié dans l'État de Californie, États-Unis d'Amérique. Vous et Branch acceptez en outre de vous soumettre à la compétence exclusive de tout tribunal fédéral ou d'État du district nord de Californie afin de contraindre à l'arbitrage, de suspendre la procédure en attendant l'arbitrage, ou de confirmer, modifier, annuler ou prononcer un jugement sur la sentence émise par l'arbitre.
Coûts de l'arbitrage: le paiement de tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA sera régi par les règles de l'AAA, à condition que si vous entamez un arbitrage contre Branch et que la valeur de la réparation demandée est de dix mille dollars (10 000 $) ou moins, alors Branch avancera tous les coûts et dépenses de dépôt, d'administration et d'arbitrage imposés par l'AAA (sous réserve du remboursement comme indiqué ci-dessous). Si les circonstances de la phrase précédente s'appliquent, mais que la valeur de la réparation demandée est supérieure à dix mille dollars (10 000 $) et que vous démontrez à l'arbitre que ces coûts et dépenses seraient prohibitifs par rapport à une procédure judiciaire, Branch paiera le montant de ces coûts et dépenses que l'arbitre juge nécessaires pour éviter que l'arbitrage ne soit excessivement plus coûteux qu'une procédure judiciaire (sous réserve du remboursement indiqué ci-dessous). Dans le cas où l'arbitre détermine que toutes les réclamations que vous faites valoir en arbitrage sont infondées selon la Règle Fédérale de Procédure Civile 11, vous acceptez de rembourser à Branch tous les coûts et dépenses que cette dernière a payés et que vous auriez été obligé de payer selon les règles de l'AAA.
Renonciation aux recours collectifs: VOUS RECONNAISSEZ ET ACCEPTEZ QUE VOUS ET BRANCH SEREZ SOUMIS À L’ARBITRAGE À TITRE INDIVIDUEL, ET NON EN TANT QUE REPRÉSENTANT OU MEMBRE D'UN GROUPE. Ainsi, vous et Branch ne pouvez pas présenter une réclamation conjointement avec une autre personne ou entité, et aucun litige ne peut être soumis à l'arbitrage sur la base d'une action collective. Si un tribunal ou un arbitre détermine que la renonciation à l'action collective énoncée dans la présente section d'arbitrage et de renonciation à l'action collective est nulle ou inapplicable pour une raison quelconque ou qu'un arbitrage peut se dérouler sur une base collective, alors les dispositions d'arbitrage de la présente section seront considérées comme nulles et inapplicables dans leur intégralité et les parties seront considérées comme n'ayant pas convenu d'arbitrer les litiges.
Exceptions: Nonobstant la décision des parties de résoudre tous les litiges par voie d'arbitrage, chaque partie peut intenter une action devant un tribunal d'État ou fédéral pour protéger ses droits de propriété intellectuelle (c'est-à-dire les brevets, les droits d'auteur, les droits moraux, les marques et le secret des affaires, mais pas les droits à la vie privée ou de publicité). L'une ou l'autre partie peut également demander réparation devant un tribunal des petites créances en cas de litige ou de demande relevant de la compétence de ce tribunal.
Droit de retrait: vous avez le droit de retirer votre consentement et de ne pas être lié par les dispositions de renonciation à l'arbitrage et aux recours collectifs énoncées dans la présente section sur l'arbitrage et les recours collectifs en envoyant un avis écrit de votre décision de vous retirer à l'adresse suivante : Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notification doit être envoyée dans les 30 jours suivant le 15 novembre 2018 ou suivant votre première utilisation des Services Discovery, selon la date la plus tardive, sinon vous devrez vous soumettre à l'arbitrage des différends conformément aux dispositions de ces paragraphes. Si vous choisissez de retirer votre consentement de ces dispositions d'arbitrage, Branch ne sera pas non plus lié par ces dispositions.
Modifications apportées à cette section: Branch fournira un préavis de trente (30) jours pour toute modification affectant la substance de cette section de Renonciation à l'Arbitrage et aux Recours Collectifs en mettant à jour les présentes Conditions, en vous envoyant un message ou en vous informant de toute autre manière lorsque vous utilisez les Services Discovery. Les modifications prendront effet trente (30) jours après avoir été mises à jour dans les présentes Conditions ou après vous avoir été envoyées.
Les modifications apportées à cette section ne s'appliqueront par ailleurs de manière anticipée qu'aux réclamations survenant après le trentième (30e) jour. Si un tribunal ou un arbitre décide que cette sous-section sur les « Modifications apportées à cette Section » n'est pas applicable ou valide, alors cette sous-section sera séparée de la section intitulée « Renonciation à l'Arbitrage et aux Recours Collectifs », et le tribunal ou l'arbitre appliquera la première section Renonciation à l'Arbitrage et aux Recours Collectifs existant après que vous ayez commencé à utiliser les Services Discovery.
MENTIONS LÉGALES
Droit applicable. Les présentes Conditions et toutes les questions qui en découlent ou qui s'y rapportent sont régies par les lois de l'État de Californie, sans tenir compte des dispositions en matière de conflit de lois, à l'exclusion de la Convention des Nations Unies sur les contrats de vente internationale de marchandises.
Lieu de juridiction. Toute action ou procédure judiciaire découlant de ces Conditions ou s'y rapportant et non soumise à l'arbitrage sera exclusivement portée devant les tribunaux d'État ou fédéraux situés dans le district nord de la Californie. Vous et Branch acceptez par les présentes de vous soumettre à la juridiction de ces tribunaux et convenez que le lieu de juridiction est approprié dans ces tribunaux pour toute action ou procédure judiciaire.
Signification des actes de procédure. Vous acceptez en outre la signification d'un acte de procédure par courrier et renoncez par la présente à tout moyen de défense en matière de compétence et de lieu de juridiction qui serait autrement disponible.
Absence de renonciation. Notre incapacité à faire respecter tout droit ou toute disposition des présentes Conditions ne constitue pas une renonciation à ce droit ou à cette disposition, sauf si nous le reconnaissons et l'acceptons par écrit.
Cession. Les présentes Conditions ne peuvent être cédées, transférées ou sous-licenciées par vous, sauf avec le consentement écrit préalable de Branch. Branch peut transférer et céder tous ses droits et obligations en vertu des présentes Conditions, librement et sans consentement.
Prescription: vous acceptez qu'indépendamment de tout statut ou loi contraire, toute réclamation découlant des Services Discovery ou s'y rapportant doit être introduite dans un délai d'un (1) an à compter de la date à laquelle la cause de l'action est apparue. Dans le cas contraire, cette cause d'action est définitivement prescrite. Nonobstant ce qui précède, la présente loi de prescription ne s'applique pas aux résidents du New Jersey.
Titres des sections: les titres des sections des présentes Conditions sont uniquement destinés à faciliter la lecture et n'ont aucun effet juridique ou contractuel.
Accord intégral. Les présentes Conditions, ainsi que la Politique de confidentialité des Services Discovery et tout autre mentions légales ou conditions ou politiques supplémentaires régissant l'utilisation des Services Discovery, constituent l'intégralité de l'accord entre vous et Branch concernant les Services Discovery. Sauf indication contraire expresse dans les présentes, si une disposition des Conditions est jugée invalide par un tribunal compétent, l'invalidité de cette disposition n'affecte pas la validité des autres dispositions des Conditions, qui restent pleinement en vigueur.
NOTE POUR LES RÉSIDENTS DE L'UE : si vous êtes consommateur et que vous avez votre résidence habituelle dans l'UE, selon la législation de votre pays, les Conditions suivantes peuvent s'appliquer : vous bénéficiez en outre de la protection qui vous est accordée par les dispositions impératives de la loi de votre pays de résidence. Nous acceptons tous deux de nous soumettre à la juridiction non exclusive des tribunaux de l'État de Californie, ce qui signifie que vous pouvez déposer une demande pour faire valoir vos droits en matière de protection des consommateurs en rapport avec les présentes Conditions en Californie ou dans le pays de l'UE où vous résidez. Si vous résidez dans l'UE, la Commission européenne met à votre disposition une plate-forme de règlement des litiges en ligne, à laquelle vous pouvez accéder à l'adresse suivante : https://ec.europa.eu/consumers/odr. Nous ne sommes pas responsables de cette plate-forme, donc si vous souhaitez porter une réclamation à notre attention, veuillez nous contacter.
CONTACTEZ-NOUS
Si vous avez des questions ou des suggestions concernant ces Conditions, veuillez nous contacter à l'adresse suivante :
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
ou par e-mail à l’adresse info@branch.io
Términos y condiciones para el usuario final de los Servicios de Descubrimiento
Última actualización 11 de junio de 2020
Introducción
Branch Metrics, Inc. ("Branch", "nosotros" o "nos"), proporciona un servicio de descubrimiento (los "Servicios de Descubrimiento"), que permite a los desarrolladores de aplicaciones móviles que usen los Servicios de Descubrimiento (nuestros "Clientes") proporcionar en sus aplicaciones resultados contextuales y enlaces basados en la intención, que ofrecen a sus usuarios finales ("Usuario" o "Usuarios") un acceso simplificado para completar una acción (por ejemplo, para identificar restaurantes cercanos). Al dar su consentimiento a estos Términos o al utilizar los Servicios de Descubrimiento en aplicaciones que hayan integrado los Servicios de Descubrimiento, usted acepta estar sujeto a estos Términos y Condiciones para el Usuario Final de los Servicios de Descubrimiento (los "Términos"). Al aceptar estos Términos, usted asegura que está autorizado a aceptar estos Términos. SI NO ACEPTA ESTOS TÉRMINOS Y CONDICIONES PARA EL USUARIO FINAL DE LOS SERVICIOS DE DESCUBRIMIENTO, NO UTILICE LAS FUNCIONES DE CONSULTA DE CONTENIDO EN APLICACIONES QUE USEN NUESTROS SERVICIOS DE DESCUBRIMIENTO.
AVISO IMPORTANTE: ESTOS TÉRMINOS ESTÁN SUJETOS A ARBITRAJE OBLIGATORIO Y A UNA RENUNCIA A LOS DERECHOS DE DEMANDA COLECTIVA. POR FAVOR, LÉALOS CUIDADOSAMENTE.
Todas las referencias a "usted" o "su", según corresponda, se refieren a la persona que accede, utiliza y o participa en los Servicios de Descubrimiento de cualquier forma, y a cada uno de sus herederos, cesionarios y sucesores. Si utiliza los Servicios de Descubrimiento en nombre de una sociedad, declara y garantiza que está autorizado para vincular a esa sociedad, su aceptación de los Términos se considerará una aceptación por parte de esa sociedad y los términos "usted" y "su" en el presente documento harán referencia a esa sociedad, sus directores, responsables, empleados y agentes.
Branch podrá modificar estos Términos ocasionalmente. Cuando lo hagamos, revisaremos la fecha de "Última actualización" proporcionada anteriormente. Es su responsabilidad revisar estos Términos con frecuencia y mantenerse informado de cualquier cambio que se produzca en ellos. La versión actual de estos Términos sustituirá a todas las versiones anteriores. Usted acepta que el uso continuado de aplicaciones que utilicen nuestros Servicios de Descubrimiento después de que se hayan publicado dichos cambios, constituirá la aceptación de dichos Términos revisados.
Tenga en cuenta que estos Términos solo se aplican a los Servicios de Descubrimiento. Branch también ofrece una página web y otros servicios, algunos de los cuales son accesibles para los Usuarios que hagan clic en un enlace de Branch o interactúen con una aplicación o página web de un Cliente u otra sociedad. Para conocer los términos aplicables a la página web de Branch y otros servicios de Branch, incluidos los servicios accesibles para los Usuarios a través de los Servicios de Descubrimiento, revise los términos de Branch publicados aqui. También debe revisar los términos y condiciones que un Cliente u otra sociedad pueda imponerle al utilizar su aplicación o sitio web.
ELEGIBILIDAD
Los Servicios de Descubrimiento no deben ser utilizados por menores de 13 años (y, en ciertas jurisdicciones, por menores de 16 años). Al usar los Servicios de Descubrimiento, usted declara y garantiza que tiene, al menos 13 años, o más, si la ley requiere que sea mayor para que Branch le ofrezca los Servicios de Descubrimiento sin el consentimiento de sus padres.
LICENCIA DE USO DE LOS SERVICIOS DE DESCUBRIMIENTO
Sujeto a su cumplimiento de estos términos y condiciones, Branch le otorga una licencia limitada, mundial, intransferible, no exclusiva y revocable para usar los Servicios de Descubrimiento. Sus derechos para usar los Servicios de Descubrimiento están limitados por todos los términos y condiciones establecidos en estos Términos y cualquier otro que nuestros Clientes puedan imponerle.
POLÍTICAS Y RESTRICCIONES DE USO DE NUESTROS SERVICIOS DE DESCUBRIMIENTO
Usted es el único responsable de cualquier contenido y otro material que envíe en una consulta, o de la información que usted transmita de cualquier modo a través de los Servicios de Descubrimiento. Usted acepta que, al usar los Servicios de Descubrimiento, usted:
- cumplirá con la normativa aplicable, incluida, entre otra, la normativa sobre privacidad, propiedad intelectual, normativa relativa al correo electrónico no deseado (spam) y sus requisitos legales;
- no transmitirá ningún material que contenga virus informáticos ni cualquier otro código informático, archivos o programas diseñados para interrumpir, destruir o limitar la funcionalidad de cualquier software, hardware o equipo de telecomunicaciones;
- no interferirá ni interrumpirá los Servicios de Descubrimiento ni los servidores o redes conectados a los Servicios de Descubrimiento, ni desobedecerá los requisitos, procedimientos, políticas o regulaciones de las redes conectadas a los Servicios de Descubrimiento;
- no desarrollará, respaldará ni usará ninguna herramienta automatizada (como, por ejemplo, robots o arañas) para acceder a los Servicios de Descubrimiento, ni usarlos, ni hacer scraping de los Servicios de Descubrimiento, ni copiará datos de los Servicios de Descubrimiento;
- no eludirá ni deshabilitará ninguna herramienta de gestión de derechos digitales, reglas de uso ni otras características de los Servicios de Descubrimiento;
- no realizará ingeniería inversa, descompilará, desensamblará, descifrará ni intentará de ningún otro modo averiguar el código fuente de los Servicios de Descubrimiento ni cualquier tecnología relacionada que no sea de código abierto; y
- no "encuadrará", "duplicará" ni simulará de ningún otro modo la apariencia o funcionalidad de los Servicios de Descubrimiento.
Usted reconoce y acepta que su uso de los Servicios de Descubrimiento depende del acceso a los servicios de telecomunicaciones e Internet. Usted es el único responsable de adquirir y mantener todos los servicios de telecomunicaciones e Internet y cualquier hardware y software necesarios para acceder a los Servicios de Descubrimiento y utilizarlos, incluidos, entre otros, todos los costes, tarifas, gastos e impuestos de cualquier tipo relacionados con lo anteriormente expuesto. Branch no se responsabiliza de ninguna pérdida o corrupción de datos, comunicaciones ni cualquier otra pérdida o daño de cualquier tipo provocados por dichos servicios de telecomunicaciones e Internet.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch hará todo lo posible para garantizar la disponibilidad de los Servicios de Descubrimiento de forma ininterrumpida y que las transmisiones estén libres de errores. Sin embargo, dada la propia naturaleza de Internet, esto no se puede garantizar. Además, su acceso a los Servicios de Descubrimiento también puede suspenderse o restringirse ocasionalmente para permitir reparaciones, labores de mantenimiento o la introducción de nuevas características o servicios. Intentaremos limitar la frecuencia y duración de dicha suspensión o restricción.
TERMINACIÓN
Usted reconoce y acepta que Branch, a su exclusivo criterio, puede terminar la prestación de los Servicios de Descubrimiento sin previo aviso por cualquier motivo y en cualquier momento. Usted acepta que Branch no será responsable ante usted por la terminación de la prestación de servicios por parte de Branch. Las Secciones que, por su naturaleza, se esperaría razonablemente que se mantuvieran vigente, sobrevivirán a la terminación o vencimiento de estos Términos, incluidas, entre otras, las Secciones sobre Terminación, Política de privacidad y derechos de datos, Derechos de propiedad, Limitación de responsabilidad, Arbitraje y renuncia de demanda colectiva y Avisos legales.
POLÍTICA DE PRIVACIDAD Y DERECHOS DE DATOS
Usted reconoce que ha recibido, leído y entendido la Política de Privacidad de Descubrimiento. Al aceptar estos Términos, usted acepta la recopilación, el uso y la divulgación de datos por parte de Branch, incluidos, cuando corresponda, datos personales, tal y como se describe en nuestra Política de Privacidad de Descubrimiento, incluso para ofrecerle anuncios y ajustar los resultados de contenidos para usted.
Usted otorga a Branch una licencia mundial, no exclusiva, sublicenciable y transferible para usar, copiar, modificar, distribuir, publicar, procesar y/o anonimizar la información y los contenidos recopilados a través de los Servicios de Descubrimiento, que incluyen, entre otros, (a) proporcionar, mantener, optimizar y mejorar los Servicios de Descubrimiento; (b) llevar a cabo labores de investigación; (c) analizar y agregar sus datos (incluidos los datos anonimizados) con datos de otros usuarios; dichos datos agregados serán "Datos Agregados"; (d) utilizar dichos Datos Agregados para realizar investigaciones y crear productos y servicios de datos y analíticas, como, entre otros, permitir a los Clientes adaptar el contenido, los anuncios o sus aplicaciones en función de la información recopilada a través de los Servicios de Descubrimiento; y (d) como se describa de cualquier otro modo en la Política de Privacidad de Descubrimiento. Usted renuncia a cualquier derecho de restitución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier otra ley aplicable.
ENLACES Y CONTENIDO DE TERCEROS
Los Servicios de Descubrimiento pueden mostrar o contener enlaces a productos, servicios, aplicaciones y páginas web de terceros. Cualquier opinión, consejo, declaración, servicio, oferta u otra información que constituya parte del contenido mencionado, creado o puesto a disposición por otros usuarios u otros terceros en los Servicios de Descubrimiento, o al que se pueda acceder a través de los Servicios de Descubrimiento (colectivamente, "Contenido de Terceros") pertenecen a los respectivos autores o productores y no a Branch ni a sus accionistas, directores, ejecutivos, empleados, agentes o representantes. Branch no controla el Contenido de Terceros ni garantiza la precisión, integridad o calidad de dicho Contenido de Terceros. Branch no es responsable ni garantiza el funcionamiento del contenido de Terceros, ni es responsable o garantiza el contenido, o cualquier información o material publicitado en dichos contenidos. Al utilizar los Servicios de Descubrimiento, usted puede estar expuesto a contenido ofensivo, indecente o reprochable. Branch no es responsable, directa o indirectamente, de los daños o pérdidas causados por el uso o la confianza sobre los bienes, servicios o información disponible en los servicios o contenidos de Terceros. Es su responsabilidad evaluar la información, opinión, asesoramiento u otro contenido disponible en y a través de los Servicios de Descubrimiento.
Branch puede potenciar ciertos resultados de búsqueda según acuerdos establecidos con terceros ("Resultados de búsqueda patrocinados") que pueden aparecer como el primero o más resultados en cualquier búsqueda. Los Resultados de búsqueda patrocinados aparecen como resultado de algoritmos adoptados por Branch. Branch no afirma de ningún modo que los Resultados de búsqueda patrocinados sean los más adecuados para las necesidades específicas del usuario.
Podemos cambiar o suspender cualquiera de los Servicios de Descubrimiento y usted acepta que no tenemos la obligación de almacenar, mantener o proporcionarle una copia de cualquier contenido o información que usted u otros ofrezcan, excepto en la medida requerida por la ley aplicable y según se especifique en la Política de Privacidad de Descubrimiento.
PROPIEDAD INTELECTUAL
Branch y los titulares de sus licencias son propietarios exclusivos de todos los derechos, títulos e intereses sobre los Servicios de Descubrimiento, incluidos todos los derechos análogos de propiedad intelectual e industrial.. Usted reconoce que los Servicios de Descubrimiento están protegidos por derechos de propiedad intelectual, marcas y otras leyes de los Estados Unidos y otros países. Usted acepta no eliminar, alterar u ocultar ningún derecho de propiedad intelectual, marcas, marcas de servicios u otros avisos de derechos de propiedad incorporados o que acompañen los Servicios de Descubrimiento.
Branch puede proporcionarle un mecanismo para proporcionar comentarios, sugerencias e ideas, si así lo desea, sobre los Servicios de Descubrimiento ("Comentarios"). Usted acepta que Branch puede, a su entera discreción, usar los Comentarios que proporcione a Branch de cualquier manera, incluyendo futuras mejoras y modificaciones de los Servicios de Descubrimiento. Por la presente, usted otorga a Branch y sus cesionarios una licencia perpetua, mundial, totalmente transferible, sublicenciable, totalmente pagada, irrevocable y libre de derechos para usar, reproducir, modificar, crear trabajos derivados, distribuir y mostrar los Comentarios de cualquier manera, para cualquier propósito, en cualquier medio, software o tecnología de cualquier tipo que ahora exista o se desarrolle en el futuro, sin ninguna obligación de otorgarle una atribución o compensación a usted o a cualquier tercero. Usted renuncia a cualquier derecho de atribución que pueda tener sobre dicha información o contenido según la Sección 30A de la Ley de Derechos de Autor de 1957 (si se encuentra en la India) o cualquier disposición similar según cualquier ley aplicable.
EXCLUSIÓN DE GARANTÍAS
Los Servicios de Descubrimiento se proporcionan "TAL CUAL", sin garantía de ningún tipo. SIN LIMITAR LO ANTERIOR, BRANCH RENUNCIA EXPRESAMENTE A TODAS LAS GARANTÍAS DE COMERCIABILIDAD, CAPACIDAD PARA UN PROPÓSITO EN PARTICULAR, DISFRUTE PACÍFICO, CUMPLIMIENTO O EXACTITUD DE DATOS Y CUALQUIER GARANTÍA DERIVADA DEL CURSO DE NEGOCIACIÓN O USO DE LA MARCA. Branch no garantiza la precisión, integridad o utilidad de los Servicios de Descubrimiento. Usted utiliza y confía en los Servicios de Descubrimiento bajo su propio riesgo. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE CIERTAS GARANTÍAS EN CIERTAS CIRCUNSTANCIAS. POR LO TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE.
LIMITACIÓN DE RESPONSABILIDAD
EN LA MEDIDA PERMITIDA POR LA LEY Y SIN PERJUICIO DE CUALQUIER DISPOSICIÓN ENCONTRARIO, BRANCH NO SERÁ RESPONSABLE CONTRACTUALMENTE, POR NEGLIGENCIA, PERJUICIO, RESPONSABILIDAD OBJETIVA, INFRACCIÓN O CUALQUIER OTRA TEORÍA CONFORME A DERECHO POR CUALQUIER PÉRDIDA O DAÑOS POR EL USO DE LOS SERVICIOS DE DESCUBRIMIENTO, YA sean daños directos, indirectos, incidentales, especiales, consecuentes o ejemplares, incluidos, entre otros, daños por pérdida de beneficios, buena voluntad, uso, datos u otras pérdidas intangibles (incluso si Branch ha sido informada de la posibilidad de tales daños), como resultado de su uso de los Servicios de DESCUBRIMIENTO.
ESTA LIMITACIÓN DE RESPONSABILIDAD FORMAPARTE DE LA BASE DE LA NEGOCIACIÓN ENTRE USTED Y BRANCH Y SE APLICARÁ A TODAS LAS RECLAMACIONES DE RESPONSABILIDAD (POR EJEMPLO, GARANTÍA, PERJUICIO, NEGLIGENCIA, CONTRATO, LEY) E INCLUSO SI BRANCH HA SIDO INFORMADA DE LA POSIBILIDAD DE CUALQUIER DAÑO.
ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN O EXCLUSIÓN DE RESPONSABILIDAD. POR TANTO, ALGUNAS DE LAS LIMITACIONES ESTABLECIDAS ANTERIORMENTE PUEDEN NO APLICARSE. ESTA DISPOSICIÓN DE LIMITACIÓN DE RESPONSABILIDAD SE APLICARÁ COMPLETAMENTE A LOS RESIDENTES DE NUEVA JERSEY.
NOTA PARA RESIDENTES DE LA UE: Si usted es un consumidor y tiene su residencia habitual en la UE, según la normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: Branch no será responsable de (i) pérdidas que no hayan sido causadas por un incumplimiento por parte de Branch, o (ii) cualquier pérdida comercial (incluida la pérdida de beneficios, ingresos, contratos, ahorros previstos, datos, fondo de comercio o gastos innecesarios), o (iii) cualquier pérdida indirecta o consecuente que no fuera previsible tanto para usted como para nosotros cuando comenzó a utilizar los Servicios de Descubrimiento. Branch no será responsable de ningún retraso o incumplimiento de nuestras obligaciones bajo estas condiciones, si el retraso o incumplimiento deriva de una circunstancia que esté fuera de nuestro control razonable. Algunas disposiciones locales no permiten todas o algunas de las limitaciones descritas anteriormente. Si estas leyes se aplican a usted, todas o algunas de las limitaciones anteriores pueden no tener aplicación y usted puede tener derechos adicionales.
ARBITRAJE Y RENUNCIA DE DEMANDA COLECTIVA
LEA ESTA SECCIÓN CUIDADOSAMENTE, YA QUE ÉSTA PUEDE AFECTAR SIGNIFICATIVAMENTE A SUS DERECHOS, INCLUSO A SU DERECHO DE PRESENTAR UNA DEMANDA EN ANTE LA JURISDICCION ORDINARIA.
Alcance: usted y Branch aceptan que estos Términos afectan al comercio entre estados y que la Ley Federal de Arbitraje rige la interpretación y ejecución de estas disposiciones de arbitraje. Esta Sección está destinada a ser interpretada de manera amplia y rige todas y cada una de las disputas entre nosotros, incluidas, entre otras, las reclamaciones que surjan de cualquier aspecto de la relación entre nosotros, ya sea contractual, perjuicio, leyes, fraude, falsedad o cualquier otra teoría legal; las reclamaciones que surgieran antes de estos Términos o cualquier acuerdo previo (incluidos, entre otros, reclamaciones relacionadas con la publicidad); y reclamaciones que puedan surgir después de la terminación de estos Términos. Las únicas reclamaciones excluidas de esta amplia prohibición son los litigios sobre ciertos derechos de propiedad intelectual y otras demandas de menor cuantía, como se establece a continuación.
Resolución inicial de disputas: puede contactarnos en info@branch.io para transmitirnos cualquier reclamación que pueda tener con respecto a los Servicios de Descubrimiento. Branch resuelve la mayoría de las reclamaciones rápidamente a entera satisfacción de nuestros usuarios. Usted y Branch acuerdan hacer todo lo posible a través de los procesos internos de resolución de disputas de Branch para resolver cualquier disputa, reclamación, cuestión o desacuerdo y entablar negociaciones de buena fe, lo cual será una condición para que cualquiera de las partes inicie una demanda o arbitraje.
Arbitraje obligatorio: si las partes no alcanzan una solución de mutuo acuerdo dentro de un período de treinta (30) días, desde el momento en que se inicia la resolución informal de disputas, bajo la disposición de resolución de disputas inicial, entonces cualquiera de las partes puede iniciar un arbitraje vinculante siendo el único medio para resolver reclamaciones, sujeto a las excepciones y términos establecidos a continuación. Excepto a lo que se establece a continuación, cualquier reclamación que pueda tener contra Branch debe resolverse mediante un arbitraje vinculante ante la Asociación Americana de Arbitraje ("AAA") utilizando sus Reglas de Arbitraje del Consumidor, según lo indicado por estos Términos, y será administrado por AAA y resuelto por un solo árbitro. Las reglas de AAA están disponibles en línea en www.adr.org o llamando a AAA al 1-800-778-7879. El árbitro está sujeto a los presentes Términos.
El árbitro, y no cualquier tribunal o agencia federal, estatal o local, tendrá competencia exclusiva para resolver todas las disputas que surjan de la interpretación, aplicabilidad, exigibilidad o formación de estos Términos, incluida, entre otras, cualquier reclamación sobre la nulidad o anulabilidad de alguno o todos estos Términos, o si una reclamación está o no sujeta a arbitraje. El árbitro estará legitimado para otorgar cualquier reparación que esté disponible para un tribunal conforme a la ley o la equidad. El laudo del árbitro deberá constar por escrito y será vinculante para las partes, pudiendo solicitarse su ejecución ante cualquier tribunal de la jurisdicción competente.
Usted comprende y acepta que, al suscribir estos Términos, usted y Branch renuncian a su derecho a un procedimiento judicial ante la jurisdicción ordinaria. En ausencia de este pacto de sumisión a arbitraje, usted y Branch podrían haber tenido el derecho u oportunidad de someterse a un tribunal, o juez ordinario y/o participar o estar representado ante un tribunal (incluyendo demandas colectivas). Asimismo otros derechos que usted tendría en la jurisdicción ordinaria, son el derecho de apelación y a ciertos tipos de pruebas, los cuales podrán ser más limitados o incluso suspendidos.
Si usted es residente de los Estados Unidos, el arbitraje puede tener lugar en el estado donde resida en el momento de la presentación de la reclamación. Para las personas que residan fuera de los Estados Unidos, el arbitraje se iniciará en el Estado de California, Estados Unidos de América. Usted y Branch también aceptan someterse a la jurisdicción de cualquier tribunal federal o estatal en el Distrito Norte de California para someterse al arbitraje, suspender los procedimientos pendientes de arbitraje o para confirmar, modificar, anular o emitir un fallo sobre el laudo presentado por el árbitro.
Costes del arbitraje: el pago de todos los costes y gastos de presentación, administración y arbitraje impuestos por AAA se regirá por las reglas de AAA, siempre que si usted está iniciando un arbitraje contra Branch y el valor de la compensación solicitada es de diez mil dólares (10 000 $) o menos, entonces Branch adelantará todos los costes y gastos de presentación, administrativos y de arbitraje impuestos por AAA (sujetos a reembolso como se establece a continuación). Si se aplican las circunstancias del párrafo anterior, pero el valor de la compensación solicitada es de más de diez mil dólares (10 000 $) y usted demuestra al árbitro que tales costes y gastos serían prohibitivamente mayores que un procedimiento judicial, entonces Branch pagará el importe de dichos costes y gastos que el árbitro determine que son necesarios para evitar que el arbitraje sea prohibitivamente más costoso que un procedimiento judicial (sujetos a reembolso como se establece a continuación). En el caso de que el árbitro determine que todas las reclamaciones que usted afirma en el arbitraje son infundadas de acuerdo con la Regla Federal de Procedimiento Civil 11, usted acepta reembolsar a Branch todos los costes y gastos que Branch pagó y que usted habría estado obligado a pagar bajo las reglas de AAA.
Renuncia a la demanda colectiva: USTED ENTIENDE Y ACEPTA QUE TANTO USTED COMO BRANCH ARBITRARÁN CADA UNO EN SU CAPACIDAD INDIVIDUAL, NO COMO REPRESENTANTE O MIEMBRO DE UN GRUPO. Esto significa que usted y Branch no pueden agruparse en una reclamación con ninguna otra persona o sociedad y no existirá legitimación para que una disputa sea arbitrada en una demanda colectiva. Si cualquier tribunal o árbitro determina que la renuncia de demanda colectiva establecida en esta sección de Arbitraje y renuncia de demanda colectiva es nula o inaplicable por cualquier motivo o que un arbitraje puede proceder sobre una base colectiva, entonces las disposiciones de arbitraje de esta sección se considerarán nulas en su totalidad y se considerará que las partes no han acordado someter sus disputas a arbitraje.
Excepciones: a pesar de la decisión de las partes de resolver todas las disputas a través de un arbitraje, cualquiera de las partes puede iniciar una acción en un tribunal estatal o federal para proteger sus derechos de propiedad intelectual (es decir, patentes, derechos de autor, derechos morales, marcas comerciales y secretos comerciales, pero no derechos relativos a la privacidad o publicidad). Cualquiera de las partes también puede solicitar una reparación en un tribunal de competente para dirimir reclamaciones de menos cuantía en caso de controversias o reclamaciones en el ámbito de la jurisdicción de ese tribunal.
Derecho de opción: usted tiene derecho a optar por su exclusión y no vinculación a las disposiciones de arbitraje y renuncia a la demanda colectiva establecidas en esta sección de Arbitraje y renuncia de demanda colectiva mediante el envío de una notificación escrita de su decisión de optar por dicha exclusión, a la siguiente dirección: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. La notificación debe enviarse dentro de los 30 días posteriores al 15 de noviembre de 2018 o su primer uso de los Servicios de Descubrimiento, lo que ocurra más tarde; de lo contrario, estará obligado a arbitrar disputas de acuerdo con los términos de esos párrafos. Si usted opta por su exclusión de estas disposiciones de arbitraje, Branch tampoco estará obligado por ellas.
Cambios a esta sección: Branch notificará con treinta (30) días de antelación cualquier cambio que afecte el contenido de esta sección de Arbitraje y renuncia de demanda colectiva actualizando estos Términos, enviándole un mensaje o notificándole cuando utilice los Servicios de Descubrimiento. Las enmiendas entrarán en vigor treinta (30) días después de que se actualicen en estos Términos o se le envíen.
De lo contrario, los cambios a esta sección se aplicarán prospectivamente solo a las reclamaciones que surjan después del trigésimo (30º) día. Si un tribunal o árbitro decide que esta subsección sobre "Cambios a esta sección" no es aplicable o válida, entonces esta subsección se separará de la sección titulada "Arbitraje y renuncia de demanda colectiva" y el tribunal o árbitro aplicarán la primera sección de Arbitraje y renuncia de demanda colectiva existente después de que usted comenzara a utilizar los Servicios de Descubrimiento.
AVISOS LEGALES
Ley aplicable. Estos Términos y todos los asuntos que surjan de o se relacionen con estos Términos se regirán por las leyes del Estado de California, sin tener en cuenta sus disposiciones sobre conflictos de leyes, excluyendo la Convención de las Naciones Unidas sobre los Contratos de Compraventa Internacional de Mercaderías.
Juzgado. Cualquier acción legal o procedimiento que surja de estos Términos o esté relacionado con ellos y que no esté sujeto a arbitraje se iniciará exclusivamente en los tribunales estatales o federales ubicados en el Distrito Norte de California. Por el presente, usted y Branch acuerdan someterse a la jurisdicción de dichos tribunales y acuerdan que aquel es el juzgado competente para conocer cualquier acción o procedimiento legal.
Servicio de procedimientos. Además, usted acepta el servicio del procedimiento por correo y por la presente renuncia a todas y cada una de las acciones jurisdiccionales y locales que establezcan lo contrario.
No renuncia. La falta de cumplimiento de cualquier derecho o disposición en estos Términos no constituirá una renuncia a dicho derecho o disposición a menos que Branch así lo manifieste y acepte por escrito.
Cesión. Usted no podrá ceder, transferir ni sublicenciar estos Términos, excepto con el consentimiento previo y por escrito de Branch. Branch podrá transferir y ceder cualquiera de sus derechos y obligaciones bajo estos Términos libremente y sin su consentimiento.
Prescripción de acciones: usted acepta que, independientemente de cualquier ley que establezca lo contrario, cualquier reclamación que surja de los Servicios de Descubrimiento o se relacione con ellos deberá presentarse dentro del plazo de un (1) año después de que se produzca la causa de lugar a la acción. De lo contrario, la acción se entenderá prescrita. No obstante lo anterior, esta previsión no se aplicará a los residentes de Nueva Jersey.
Encabezados de sección: los títulos de las secciones de estos Términos se establecen tan solo por su conveniencia y no tienen ningún efecto legal o contractual.
Acuerdo completo Estos Términos, junto con la Política de Privacidad de Descubrimiento y cualquier otro aviso legal o términos y condiciones o políticas adicionales que rijan el uso de los Servicios de Descubrimiento, constituirán el acuerdo completo entre usted y Branch en relación con los Servicios de Descubrimiento. Excepto como se establece expresamente en este documento, si una disposición de los Términos se considera no válida por un tribunal de una jurisdicción competente, la invalidez de dicha disposición no afectará la validez de las disposiciones restantes de los Términos, que permanecerán en pleno vigor y efecto.
NOTA PARA RESIDENTES DE LA UE: si usted es un consumidor y tiene su residencia habitual en la UE, según normativa local aplicable, las siguientes previsiones podrán resultar de aplicación: usted además dispone de la protección que le otorgan las disposiciones obligatorias de la ley de su país de residencia. Ambas partes acuerdan someterse a la jurisdicción no exclusiva de los tribunales del Estado de California, lo que significa que usted puede presentar una reclamación para hacer valer sus derechos de protección al consumidor en relación con estos Términos en California o en el país de la UE en el que viva. Si reside en la UE, la Comisión Europea proporciona una plataforma de resolución de disputas en línea, a la que puede acceder aquí: https://ec.europa.eu/consumers/odr. Branch no participa en esta plataforma, por lo que si desea informarnos sobre un asunto, contáctenos.
CONTACTO CON NOSOTROS
Si tiene alguna pregunta o sugerencia sobre estos Términos, contacte con nosotros en:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
o por correo electrónico a info@branch.io
Effective October 11th 2022 to October 14th 2022
DownloadTable of Contents
End User Navigator Terms & Conditions
Last updated Feb 7th, 2022
Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Navigator Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Navigator Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Navigator Services, shall constitute the entire agreement between you and Branch concerning the Navigator Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Effective October 11th 2022 to October 11th 2022
DownloadTable of Contents
End User Navigator Terms & Conditions
Last updated Feb 7th, 2022
Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Navigator Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Navigator Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Navigator Services, shall constitute the entire agreement between you and Branch concerning the Navigator Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Effective July 1st 2022 to October 11th 2022
DownloadTable of Contents
End User Navigator Terms & Conditions
Last updated Feb 7th, 2022
Introduction
Branch Metrics, Inc. ("Branch," "we," or "us"), provides a Navigator service (the “Navigator Services”), that enables developers of mobile applications using the Navigator Services (our “Customers”) to provide contextual results and intent-based links in their apps, which give their end users (“User” or “Users”) simplified access to completing an action (for example, to identify nearby restaurants). By consenting to these Terms or otherwise using the Navigator Services in apps that have integrated the Navigator Services, you agree to be bound by these End User Navigator Terms & Conditions (the “Terms”). By agreeing to these Terms, you warrant that you are authorized to agree to these Terms. IF YOU DO NOT AGREE TO THESE END USER Navigator TERMS & CONDITIONS, DO NOT USE THE CONTENT QUERY FUNCTIONS IN APPS THAT USE OUR Navigator SERVICES.
IMPORTANT NOTICE: THESE TERMS ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS. PLEASE READ CAREFULLY.
All references to "you" or "your," as applicable, mean the person who accesses, uses, and/or participates in the Navigator Services in any manner, and each of your heirs, assigns, and successors. If you use the Navigator Services on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and "you" and "your" herein shall refer to that entity, its directors, officers, employees, and agents.
We may make changes to these Terms from time to time. When we do, we will revise the "Last updated" date given above. It is your responsibility to review these Terms frequently and to remain informed of any changes to them. The then-current version of these Terms will supersede all earlier versions. You agree that your continued use of apps that use our Navigator Services after such changes have been published will constitute your acceptance of such revised Terms.
Please note that these Terms only apply to the Navigator Services. Branch also offers a website and other services, some of which may be accessible by Users who click on a Branch link or interact with an app or website of a Customer or other entity. For the terms applicable to the Branch website and other Branch services, including services accessible by Users through the Navigator Services, please review the Branch terms posted here. You should also review any terms and conditions that a Customer or other entity may impose on you through your use of its app or website.
ELIGIBILITY
The Navigator Services are not for use by anyone under the age of 13 (and in certain jurisdictions under 16). By using the Navigator Services, you represent and warrant that you are at least 13 years of age, or older, if the law requires that you be older in order for Branch to provide the Navigator Services to you without parental consent.
LICENSE TO USE THE Navigator SERVICES
Subject to your compliance with these terms and conditions, Branch grants you a limited, worldwide, non-transferable, non-exclusive, and revocable license to use the Navigator Services. Your rights to use the Navigator Services are limited by all terms and conditions set forth in these Terms, and any other terms that may be imposed on you by our Customers.
USE OF OUR Navigator SERVICES; POLICIES AND RESTRICTIONS
You are solely responsible for any content and other material that you submit in a query, or for information that you otherwise transmit through or with the Navigator Services. You agree that in using the Navigator Services you will:
- comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, and regulatory requirements;
- not transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
- not interfere with or disrupt the Navigator Services or servers or networks connected to the Navigator Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Navigator Services;
- not develop, support, or use any automated tool (e.g., robots, spiders) to access or use the Navigator Services or scrape the Navigator Services or otherwise copy data from the Navigator Services;
- not circumvent or disable any digital rights management, usage rules, or other features of the Navigator Services;
- not reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code for the Navigator Services or any related technology that is not open source; and
- not engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Navigator Services.
You acknowledge and agree that your use of the Navigator Services is dependent upon access to telecommunications and Internet services. You are solely responsible for acquiring and maintaining all telecommunications and Internet services and other hardware and software required to access and use the Navigator Services, including, without limitation, any and all costs, fees, expenses, and taxes of any kind related to the foregoing. Branch is not responsible for any loss or corruption of data, lost communications, or any other loss or damage of any kind arising from any such telecommunications and Internet services.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will do our utmost to ensure that availability of the Navigator Services will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to Navigator Services may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.
TERMINATION
You acknowledge and agree that Branch, in its sole discretion, may terminate its provision of the Navigator Services without prior notice for any reason at any time. You agree that Branch shall not be liable to you for termination by Branch. Those Sections that by their nature would reasonably be expected to survive will survive termination or expiration of these Terms, including but not limited to the Sections on Termination, Privacy Policy & Data Rights, Proprietary Rights, Limitation of Liability, Arbitration and Class Action Waiver, and Legal Notices.
PRIVACY POLICY & DATA RIGHTS
You acknowledge that you have received, read, and understand the Navigator Privacy Policy. By agreeing to these Terms, you agree to Branch’s collection, use and disclosure of data, including, where applicable, personal data, as described in our Navigator Privacy Policy, including to serve advertisements to you and to tailor content results to you.
You grant to Branch a worldwide, non-exclusive, sublicensable, transferable license to use, copy, modify, distribute, publish, process, and/or anonymize, information and content collected through the Navigator Services, including without limitation to (a) provide, maintain, optimize and improve the Navigator Services; (b) conduct research; (c) analyze and aggregate your data (including anonymized data) with data of other users, such aggregate data being "Aggregate Data"; (d) use such Aggregate Data to conduct research and create data and analytics products and services, including to enable Customers to tailor content, ads, or their apps based on information collected via the Navigator Services; and (d) as otherwise described in the Navigator Privacy Policy. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
LINKS AND THIRD-PARTY CONTENT
The Navigator Services may display, or contain links to, third party products, services, apps, and websites. Any opinions, advice, statements, services, offers, or other information that constitute part of the content expressed, authored, or made available by other users or other third parties on the Navigator Services, or which is accessible through or may be located using the Navigator Services (collectively, "Third-Party Content") are those of the respective authors or producers and not of Branch or its shareholders, directors, officers, employees, agents, or representatives. Branch does not control Third-Party Content and does not guarantee the accuracy, integrity or quality of such Third-Party Content. Branch is not responsible for the performance of, does not endorse, and is not responsible or liable for, any Third-Party Content or any information or materials advertised in any Third-Party Content. By using the Navigator Services, you may be exposed to content that is offensive, indecent, or objectionable. We are not responsible or liable, directly or indirectly, for any damage or loss caused to you by your use of or reliance on any goods, services, or information available on or through any third-party service or Third-Party Content. It is your responsibility to evaluate the information, opinion, advice, or other content available on and through the Navigator Services.
Branch may boost certain search results based on arrangements with third parties (“Sponsored Search Results”) which may appear as the first one or more results in any given search. The Sponsored Search Results appear as a result of algorithms adopted by Branch. Branch does not make any representation that the Sponsored Search Results will be the most suitable to the specific needs of the user.
We may change or discontinue any of the Navigator Services, and you agree that we have no obligation to store, maintain, or provide you a copy of any content or information that you or others provide, except to the extent required by applicable law and as noted in the Navigator Privacy Policy.
PROPRIETARY RIGHTS
Branch and its licensors exclusively own all right, title and interest in and to the Navigator Services, including all associated intellectual property and proprietary rights. You acknowledge that the Navigator Services are protected by copyright, trademark, and other laws of the United States and other countries. You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Navigator Services.
Branch may provide you with a mechanism to provide feedback, suggestions, and ideas, if you choose, about the Navigator Services ("Feedback"). You agree that Branch may, in its sole discretion, use the Feedback you provide to Branch in any way, including in future enhancements and modifications to the Navigator Services. You hereby grant to Branch and its assigns a perpetual, worldwide, fully transferable, sub-licensable, fully paid-up, irrevocable, royalty-free license to use, reproduce, modify, create derivative works from, distribute, and display the Feedback in any manner for any purpose, in any media, software, or technology of any kind now existing or developed in the future, without any obligation to provide attribution or compensation to you or any third party. You waive any reversion rights that you may have in such information or content under Section 30A of the Copyright Act, 1957 (if you are located in India), or any similar provision under any applicable law.
DISCLAIMER OF WARRANTIES
The Navigator Services are provided "AS IS," without warranty of any kind. WITHOUT LIMITING THE FOREGOING, BRANCH EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, OR ACCURACY OF DATA, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. Branch does not guarantee the accuracy, completeness, or usefulness of the Navigator Services. You use and rely on the Navigator Services at your own risk. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES IN CERTAIN CIRCUMSTANCES. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY.
LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, BRANCH SHALL NOT BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, INFRINGEMENT OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE Navigator SERVICES OR ANY DAMAGES OF ANY KIND WHATSOEVER, WHETHER direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if Branch has been advised of the possibility of such damages), resulting from your use of the Navigator Services.
THIS LIMITATION OF LIABILITY IS PART OF THE BASIS OF THE BARGAIN BETWEEN YOU AND BRANCH AND SHALL APPLY TO ALL CLAIMS OF LIABILITY (E.G. WARRANTY, TORT, NEGLIGENCE, CONTRACT, LAW) AND EVEN IF BRANCH HAS BEEN TOLD OF THE POSSIBILITY OF ANY SUCH DAMAGE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY. ACCORDINGLY, SOME OF THE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY. THIS LIMITATION OF LIABILITY PROVISION SHALL APPLY FULLY TO RESIDENTS OF NEW JERSEY.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: We will not be responsible for (i) losses that were not caused by any breach on our part, or (ii) any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure), or (iii) any indirect or consequential losses that were not foreseeable to both you and us when you commenced using the Navigator Services. We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. The laws of some countries do not allow some or all of the limitations described above. If these laws apply to you, some or all of the above limitations may not apply to you and you might have additional rights.
ARBITRATION AND CLASS ACTION WAIVER
YOU SHOULD READ THIS SECTION CAREFULLY, AS IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Scope: You and Branch agree that these Terms affect interstate commerce and that the Federal Arbitration Act governs the interpretation and enforcement of these arbitration provisions. This Section is intended to be interpreted broadly and governs any and all disputes between us, including but not limited to claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory; claims that arose before these Terms or any prior agreement (including, but not limited to, claims related to advertising); and claims that may arise after the termination of these Terms. The only disputes excluded from this broad prohibition are the litigation of certain intellectual property and small court claims, as provided below.
Initial Dispute Resolution: You may contact us at info@branch.io to address any concerns you may have regarding the Navigator Services. Branch is able to resolve most concerns quickly to our users’ satisfaction. You and Branch agree to use best efforts through Branch’s internal dispute resolution processes to settle any dispute, claim, question, or disagreement and engage in good faith negotiations, which shall be a condition to either party initiating a lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an agreed upon solution within a period of thirty (30) days from the time informal dispute resolution is initiated under the initial dispute resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the exceptions and terms set forth below. Except as set forth below, any claim that you might have against Branch must be resolved through binding arbitration before the American Arbitration Association (“AAA”) using its Consumer Arbitration Rules, as modified by these Terms, and will be administered by AAA and resolved by a single arbitrator. The AAA rules are available online atwww.adr.org or by calling AAA at 1-800-778-7879. The arbitrator is bound by the Terms herein.
The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, or whether a claim is subject to arbitration. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction.
You understand and agree that by entering into these Terms, you and Branch are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this arbitration provision, you and Branch might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Other rights that you would have if you went to court, such as the right to appeal and to certain types of Navigator, may be more limited or may also be waived.
If you are a resident of the United States, arbitration may take place in the county where you reside at the time of filing. For individuals residing outside the United States, arbitration shall be initiated in the State of California, United States of America. You and Branch further agree to submit to the personal jurisdiction of any federal or state court in the Northern District of California in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.
Costs of Arbitration: Payment of all filing, administration, and arbitrator costs and expenses imposed by AAA will be governed by the AAA rules, provided that if you are initiating an arbitration against Branch and the value of the relief sought is ten thousand dollars ($10,000) or less, then Branch will advance all filing, administrative and arbitration costs and expenses imposed by AAA (subject to reimbursement as set forth below). If the circumstances in the preceding sentence apply, but the value of relief sought is more than ten thousand dollars ($10,000) and you demonstrate to the arbitrator that such costs and expenses would be prohibitively more expensive than a court proceeding, then Branch will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding (subject to reimbursement as set forth below). In the event that the arbitrator determines that all of the claims you assert in arbitration are frivolous according to Federal Rule of Civil Procedure 11, you agree to reimburse Branch for all such cost and expenses that Branch paid and that you would have been obligated to pay under the AAA rules.
Class Action Waiver: YOU UNDERSTAND AND AGREE THAT YOU AND BRANCH WILL EACH ARBITRATE IN YOUR INDIVIDUAL CAPACITY, NOT AS A REPRESENTATIVE OR MEMBER OF A CLASS. This means that you and Branch may not join a claim with any other person or entity, and there shall not be authority for any dispute to be arbitrated on a class-action basis. If any court or arbitrator determines that the class action waiver set forth in this Arbitration and Class Action Waiver section is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provisions in this section shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.
Exceptions: Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (meaning patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also seek relief in a small claims court for disputes or claims within the scope of that court's jurisdiction.
Right to Opt Out: You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth in this Arbitration and Class Action Waiver section by sending written notice of your decision to opt out to the following address: Branch Metrics, Inc., 195 Page Mill Rd, Suite 101, Palo Alto, CA 94306. The notice must be sent within 30 days of November 15, 2018, or your first use of the Navigator Services, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Branch also will not be bound by them.
Changes to this Section: Branch will provide thirty (30) days' notice of any changes affecting the substance of this Arbitration and Class Action Waiver section by updating these Terms, sending you a message, or otherwise notifying you when you are using the Navigator Services. Amendments will become effective thirty (30) days after they are updated on these Terms or sent to you.
Changes to this section will otherwise apply prospectively only to claims arising after the thirtieth (30th) day. If a court or arbitrator decides that this subsection on "Changes to This Section" is not enforceable or valid, then this subsection shall be severed from the section entitled “Arbitration and Class Action Waiver,” and the court or arbitrator shall apply the first Arbitration and Class Action Waiver section in existence after you began using the Navigator Services.
LEGAL NOTICES
Governing Law. These Terms and all matters arising out of or relating to these Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions; excluding the United Nations Convention on Contracts for the International Sale of Goods.
Venue. Any legal action or proceeding arising out of or relating to these Terms and not subject to arbitration shall be brought exclusively in the state or federal courts located in the Northern District of California. You and Branch hereby agree to submit to the jurisdiction of, and agree that venue is proper in, those courts in any such legal action or proceeding.
Service of Process. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
No Waiver. Our failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
Assignment. These Terms are not assignable, transferable or sublicensable by you except with Branch’s prior written consent. Branch may transfer and assign any of its rights and obligations under these Terms freely and without consent.
Statute of Limitations: You agree that regardless of any statute or law to the contrary, any claim arising out of or relating to the Navigator Services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Section Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
Entire Agreement. These Terms, together with the Navigator Privacy Policy and any other legal notices or additional terms and conditions or policies governing use of the Navigator Services, shall constitute the entire agreement between you and Branch concerning the Navigator Services. Except as explicitly stated herein, if any provision of the Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Terms, which shall remain in full force and effect.
NOTE FOR EU RESIDENTS: If are a consumer and have your habitual residence in the EU, depending on the laws in your country, the following may apply: You additionally enjoy the protection afforded to you by mandatory provisions of the law of your country of residence. We both agree to submit to the non-exclusive jurisdiction of the courts of the State of California, which means that you may bring a claim to enforce your consumer protection rights in connection with these Terms in California or in the EU country in which you live. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr. We do not take part in this platform so if you would like to bring a matter to our attention, please contact us.
CONTACTING US
If you have any questions or suggestions regarding these Terms, please contact us at:
Branch Metrics, Inc.
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
195 Page Mill Road, Suite 101
Palo Alto, CA 94306
or by email at discoveryprivacy@branch.io
Trademark
Effective December 31st 2022
DownloadTable of Contents
Trademark Issues
Branch appreciates the importance of trademarks. In fact, advertisers are prohibited from infringing on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights.
If you are a trademark owner (or an authorized agent of a trademark owner), and believe that your trademark may have been used improperly by an advertiser, we first encourage you to reach out to the advertiser to resolve your dispute directly with them, as Branch is not in a position to mediate such disputes. In addition to directly contacting the advertiser, you may also submit a complaint for Branch’s investigation by contacting trademark-complaint@branch.io. Branch will then follow up with you regarding next steps.
Effective December 31st 2022 to December 31st 2022
DownloadTable of Contents
Trademark Issues
Branch appreciates the importance of trademarks. In fact, advertisers are prohibited from infringing on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights.
If you are a trademark owner (or an authorized agent of a trademark owner), and believe that your trademark may have been used improperly by an advertiser, we first encourage you to reach out to the advertiser to resolve your dispute directly with them, as Branch is not in a position to mediate such disputes. In addition to directly contacting the advertiser, you may also submit a complaint for Branch’s investigation by contacting trademark-complaint@branch.io. Branch will then follow up with you regarding next steps.
Effective October 11th 2022 to December 31st 2022
DownloadTable of Contents
Trademark Issues
Branch appreciates the importance of trademarks. In fact, advertisers are prohibited from infringing on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights.
If you are a trademark owner (or an authorized agent of a trademark owner), and believe that your trademark may have been used improperly by an advertiser, we first encourage you to reach out to the advertiser to resolve your dispute directly with them, as Branch is not in a position to mediate such disputes. In addition to directly contacting the advertiser, you may also submit a complaint for Branch’s investigation by contacting trademark-complaint@branch.io. Branch will then follow up with you regarding next steps.
Effective July 1st 2022 to October 11th 2022
DownloadTable of Contents
Trademark Issues
Branch appreciates the importance of trademarks. In fact, advertisers are prohibited from infringing on any third party’s copyright, patent, trademark, trade secret or any other intellectual property or proprietary rights.
If you are a trademark owner (or an authorized agent of a trademark owner), and believe that your trademark may have been used improperly by an advertiser, we first encourage you to reach out to the advertiser to resolve your dispute directly with them, as Branch is not in a position to mediate such disputes. In addition to directly contacting the advertiser, you may also submit a complaint for Branch’s investigation by contacting trademark-complaint@branch.io. Branch will then follow up with you regarding next steps.